CareTalk Podcast: Healthcare. Unfiltered.

Send us a textThe FDA is charging ahead with generative AI, claiming it can cut scientific review times from days to minutes. But is this innovation or recklessness? In this episode of CareTalk, David Williams and John Driscoll debate whether the FDA's rapid deployment of AI is a smart move or a potentially dangerous shortcut.Stream our episode with FDA leader, Dr. Marty Makary, here. 

Send us a textEntrepreneurs are addressing problems in US healthcare like access to primary care, but they need mentors and investors to scale up and make a real impact. Private equity has some bad connotations, especially in healthcare delivery. Why is that and what are investors doing to prove their worth?Ariez Dustoor, Partner at NB Group Investors, joins us to talk about what thoughtful, long-term health care investing actually looks like—from scaling prevention-first primary care to avoiding the pitfalls that have plagued bigger players.

Send us a textHealth coaching is often overlooked in healthcare, but could it be the key to improving behavior change, supporting chronic care, and filling gaps left by clinical shortages? In this episode of CareTalk: Healthcare. Unfiltered., Eugene Borukhovich, COO & Co-Founder of YourCoach, joins John Driscoll to discuss why coaching is gaining traction, how YourCoach is helping scale it, and why embracing health coaches could be critical to building a stronger, more sustainable healthcare system.

Send us a textMedicaid spending is almost certain to get cut significantly under the emerging Congressional reconciliation bill. But what is Medicaid anyway and what will happen if spending drops?

Send us a textChronic pain affects more Americans than cancer, heart disease, and diabetes combined, yet it remains one of the most misunderstood and poorly managed health conditions.In this episode of the CareTalk Podcast, John Driscoll sits down with Jennie Shulkin, Founder of Override Health, to discuss how her personal experience with chronic pain led to building a virtual, team-based care model that can revolutionize pain management as we know it.

Send us a textObesity is a pressing and complex challenge. GLP-1 meds are a game changer, but on their own, they may just bankrupt insurers without doing a whole lot to improve health. Can we build a better system for weight management that's clinically sound cost effective and scalable?In this episode of the HealthBiz Podcast, we're joined by Elina Onitskansky, Founder & CEO of Ilant Health. Elina explains why the current approach to obesity care is broken and how Ilant Health is making treatment more accessible by making it affordable, available, and accepted through value-based care.

Send us a textIn this episode of the HealthBiz Podcast, host David Williams sits down with Terry Myerson, CEO and co-founder of Truveta, to explore how aggregated electronic medical record (EMR) data can drive groundbreaking insights in clinical research, drug development, and healthcare innovation. Terry shares his journey from mechanical engineering to tech entrepreneurship, his years at Microsoft, and how Truveta is using data to improve patient outcomes and save lives.

Send us a textMeasles is making a comeback, and with it comes a heated debate on vaccine mandates, public health, and personal freedom. In this episode of CareTalk, Michael F. Cannon (Director of Health Policy Studies, Cato Institute) joins hosts, David E. Williams and John Driscoll, to debate the challenges of balancing individual rights with public safety, why vaccine mandates can backfire, and how misinformation fuels the controversy. 

Send us a textIs smarter decision support the key to unlocking value-based success?In this episode of the HealthBiz Podcast, Thaddeus Fulford-Jones, CEO of Radial, joins host David Williams to explore how Radial's AI-powered decision support software merges cutting-edge data science with clinical best practices to enhance patient outcomes, reduce costs, and optimize value-based provider operations.Thaddeus Fulford-Jones' book recommendation: Reservations for Nine by Dr. George Beauregard

Send us a textIn this episode of CareTalk, John Driscoll sits down with Oron Afek, CEO of Vim, to discuss how Vim is transforming healthcare by creating a smarter, more connected ecosystem for doctors and patients. Oron shares his entrepreneurial journey, from his early days in the Israeli military to building a healthcare platform that integrates seamlessly with electronic health records (EHRs) to improve clinical decision-making. Learn how Vim's technology is helping doctors make better decisions at the point of care, streamlining workflows, and driving better patient outcomes, all while empowering developers to build innovative healthcare solutions.

Send us a textAI, behavioral science and digital communications are transforming how patients interact with the healthcare system. But are they actually improving outcomes or just adding noise and costs?In this episode of the Health Biz Podcast, host David Williams speaks with Robert Farrell, CEO of mPulse, about how AI-driven personalization is transforming patient engagement. They discuss how conversational AI, behavioral science, and predictive analytics are helping healthcare organizations improve outcomes, boost health literacy, and engage patients more effectively.

Send us a textWhole-person care is the gold standard for treating elderly patients by delivering care where they need it when they need it, but traditional healthcare models make it tough to scale.Can value-based care and home-based medicine change that?In this episode of CareTalk, host John Driscoll speaks with Jeffrey Kang, CEO of WellBe, to explore the challenges and opportunities of geriatric care, the evolution of Medicare risk adjustment, and why integrating whole-person care into value-based models is key to keeping vulnerable patients healthier.

Send us a textValue-based care is a great concept, providers get paid to keep patients healthy rather than just for treating them when they're sick.But it's not easy, and the results don't always meet the potential.Can technology and AI help?In this episode of the HealthBiz Podcast, host David E. Williams speaks with Jay Ackerman, CEO of Reveleer on how AI can automate time-consuming tasks, streamline fragmented workflows, and consolidate critical risk adjustment to improve value-based care.

Send us a textInteroperability has long been a buzzword in healthcare In an ideal world, our healthcare system would exchange timely, high-quality data to empower patients, improve clinical quality, and keep costs under control. How close are we to making this a reality?In this episode of the HealthBiz Podcast, host David E Williams talks with Dr. Donald Rucker, Chief Strategy Officer at 1upHealth, about how their health data management platform is transforming the way healthcare organizations access, share, and leverage patient data to improve outcomes, enhance efficiency, and drive more personalized care.TOPICS(0:25) Introduction(0:52) How Dr. Donald Rucker Got Into Healthcare(2:54) Rucker's Educational Path and Career(11:14) What Does 1upHealth Do?(21:13) Why Are CMS APIs So Important?(25:15) How Do APIs Affect Prior Authorization?(31:37) Book Recommendations from Dr. Donald Rucker

Send us a textA New York doctor has been indicted for prescribing abortion pills to a patient in Louisiana, sparking a legal showdown between the two states.Now, New York is striking back with a law to shield physicians. Which state will prevail?In this episode of CareTalk, hosts David E Williams and John Driscoll unpack the fight over abortion pill prescriptions and what it means for the future of reproductive rights across the country.TOPICS(0:20) Introduction(0:35) Why Did Louisiana Indict a Doctor from New York?(2:04) The Impact of Political Strategy on Healthcare(3:29) The State's Role in Abortion Policy(6:48) How New York and Abortion Advocates Are Striking Back(7:28) Understanding Laws Protecting Providers(10:09) How Trump Will Influence Abortion Policy(11:23) How Pharmacies Are Reacting to Conflicting Policies(13:22) Hope for the Future of Healthcare in America

Send us a textArtificial intelligence is destined to play a big role in the pharmaceutical industry in 2025.With this rapid growth, what specific changes can we expect in patient support and pharmaceutical marketing?And how will that impact healthcare costs and patient experience?In this episode of the HealthBiz Podcast, guest William Grambley, CEO of AllazoHealth, discusses how artificial intelligence and patient-level data can lower operating costs, improve medication adherence, and create tailored solutions for patients at every stage of their journey.TOPICS(0:23) Intro(1:02) Background on William Grambley(2:34) How Naval Service Shaped William Grambley(3:23) The Role of Experience and Work History(6:38) What Brought William to AllazoHealth(9:05) Understanding Compliance, Persistence, and Adherence(10:36) Examining Low Levels of Adherence(12:28) How Issues with Medication Adherence Have Changed Over Time(15:00) Distinguishing Between Adherence and Therapy Initiation(17:32) The Importance of Personalization(20:35) The Future of Pharma and AI in 2025(25:02) Dynamic Change and Personalization(27:36) GLP-1s and Adherence(30:30) Book Recommendations from William Grambley

Send us a textNo doubt 2025 will be a wild year for healthcare.But what can we expect from AI, GLP-1s, and a second Trump administration?In this episode of HealthBiz Briefs, host David Williams dives into his predictions for 2025, looking at the coming changes to the biggest stories in healthcare.

Send us a textOpioid makers and distributors are paying over $50 billion to settle lawsuits with states and cities.But how is this settlement money being spent?And is the opioid crisis nearing an end?In this episode of CareTalk, David E. Williams and John Driscoll explore the impacts of recent opioid lawsuits and whether they could finally put an end to the crisis.TOPICS(0:30) Examining the Opioid Settlement(2:50) The Difference Between the Opioid and Tobacco Settlements(4:47) What Are the Settlement Funds Being Used For?(7:09) What's the Impact of the Opioid Settlement?(8:40) What Should States Do With Their Settlement Money?(9:06) The Waves of the Opioid Epidemic(12:50) Combating Waves of Fentanyl and Stimulants(13:53) The Pitfalls in Opioid Addiction Treatment(16:08) Preventing Opioid Addiction(18:27) The Role of Mental Health in Opioid Addiction(20:44) Avoiding Fentanyl With Test Strips

Send us a textHealth systems are constantly struggling with capacity constraints.But what if they already had all the capacity they needed and just needed to tap into it? In this episode of HealthBiz Briefs, Derek Streat, Co-Founder and CEO of DexCare, shares how health leaders can unlock hidden capacity by using data from patients, providers, and health systems to deliver care more efficiently.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a text2024 shook up the healthcare world, and 2025 is gearing up to be just as transformative.With big changes coming from the new Administration, the AI boom taking healthcare by storm, and the rapid rise of GLP-1s, next year is shaping up to be a wild ride.Join David E. Williams and John Driscoll on CareTalk as they dust off their crystal ball and explore what's in store for healthcare in 2025!This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:30) Sponsorship(1:50) Thank You to Our Audience(2:47) Predictions for GLP-1s(8:28) The Rise of AI in Healthcare(12:12) How the New Administration Will Affect Public Health(15:05) Healthcare on the Defense(18:54) Boosting Primary and Value-Based Care(22:06) The Growth of the Healthcare Market

Send us a textSpeech is something many of us take for granted, but for millions in the disability community, it can be a daily source of struggle and frustration.Augmentative and alternative communication (AAC) tools, such as sign language, are essential for those with speech disabilities to communicate. What if technology could help give a voice to those in need?In this episode of HealthBiz Briefs, Dougal Hawes, CEO of Smartbox Assistive Technology, explores how their AAC technology is empowering individuals with speech difficulties to communicate and live more independently.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textAdministrative hassles and mountains of paperwork remain some of the biggest challenges in healthcare today.Every day, critical time and resources are diverted from doctors, nurses, and other medical staff to navigate inefficient prior authorizations and overwhelming paperwork. Isn't it time we find a better solution?In this episode of CareTalk, David E. Williams and John Driscoll sit down with Anterior Founder and CEO Abdel Mahmoud to explore the burden of administrative tasks on healthcare and how AI can bring clarity and efficiency to the chaos.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:28) Sponsorship(1:40) Dr. Abdel Mahmoud's Military Experience(3:05) The Personal Journey of Dr. Abdel Mahmoud(5:35) Understanding Large Language Models(7:59) The Journey of Anterior(10:49) AI's Role in Managed Care(14:22) How Anterior is Different(15:52) How Anterior Uses Language Learning Models(20:27) The Future of Anterior(22:42) Using AI as Support(24:01) How Anterior Differentiates from the Competition(26:15) The Future of AI in Healthcare

Send us a textHernia surgery is one of the most common procedures, but the quality of care and post-op treatment can vary widely.What's behind these variations, and how can we ensure better care for patients?In this episode of HealthBiz Briefs, Dr. Michael Reinhorn and Dr. Nora Fullington dive into the challenges of hernia surgery and explain how Boston Hernia is raising the bar with patient-centered care and improved outcomes.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textPrimary care is the foundation of a strong healthcare system, but it faces mounting challenges, from workforce shortages to reimbursement struggles. Is advanced primary care the solution and what would that model look like?In this episode of CareTalk, David E. Williams and John Driscoll sit down with Dr. Kate Goodrich, Chief Medical Officer of Humana, to explore the critical role of primary care and how it must evolve to meet the growing demands of patients, providers, and the healthcare system as a whole.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:21) Intro(0:34) Sponsorship(2:05) The Advantages of Primary Care(3:51) Understanding Primary Care(5:06) Why Is Primary Care Struggling(6:55) The Current State of Primary Care(7:57) How Primary Care Is Changing(10:18) The Promise of Care Coordination in Primary Care(12:51) What Does Advanced Primary Care Look Like(15:20) Measuring Success in Primary Care(18:32) What Is Direct Primary Care(19:51) The State of Medicare Managed Care(23:43) Why Are Primary Care Physicians Unhappy

Send us a textWe're living in an era where health data is more accessible than ever.From lab results to wearable devices like the Apple Watch, there is an overwhelming amount of health information available. However, the real challenge lies in unlocking the potential of this data to drive transformative health improvements for both patients and providers.In this episode of HealthBiz Briefs, guest Richard Kedziora, Co-Founder and COO of Estenda, discusses how they are leveraging health data to uncover patterns and trends that lead to better treatments and improved patient outcomes.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textGLP-1 medications like Novo Nordisk's Wegovy and Ozempic are taking the market by storm.With demand soaring, many patients are realizing these medications are either not being covered or simply too expensive.Is this all due to provider greed or is the issue more complicated?In this episode of CareTalk, David E. Williams and John Driscoll discuss how the growing demand for weight-loss drugs is creating a conundrum for providers, forcing them to decide between avoiding the costs associated with at-risk patients or investing upfront for long-term savings.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:38) Sponsorship(2:06) Obesity in America(2:40) The State of Insurance Coverage for GLP-1s(3:27) Background on Obesity Drugs(4:45) Formation of GLP-1 Use(7:20) The Cost Conundrum of Weight-Loss Drugs(10:16) How Insurance Impacts Weight-Loss Drug Coverage(11:30) Understanding Adverse Selection(14:30) How Insurers Prevent Coverage(15:04) Decisions on Weight-Loss Drug Coverage(16:07) What Makes GLP-1s Unique for Cost Coverage(18:00) Will Weight-Loss Drugs Become Cheaper?(21:22) Medicare's Role in Weight-Loss Drugs(22:17) Examining Side Effects of Weight-Loss Drugs

Send us a textEver tried to schedule a doctor's appointment, only to be stuck on hold for what feels like forever?You're not alone. A lot of Americans feel the same frustration.Could there be a better way to take control of scheduling?In this episode of HealthBiz Briefs, Relatient CEO Jeff Gartland explains why self-scheduling is still a novel concept in medicine and how its implementation can improve patient access while increasing appointment volumes for providers.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textWhat if you could get personalized medical solutions tailored exactly to your needs, diagnosis, and even genetics?Personalized medicine may have sounded like a pipe dream a few years ago, but it's fast becoming a major sector of the industry.In this episode of CareTalk, David Williams and John Driscoll sit down with Bradley Bostic, Founder and CEO of hc1 and managing director at Health Cloud Capital, to explore how diagnostics and AI are transforming personalized healthcare through data-driven innovation.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:16) Intro(0:32) Sponsorship(2:11) Congratulations to Marty Makary(2:51) How Important Is Lab Testing for Healthcare?(4:38) Going Beyond Basic Lab Data(7:49) How Tests Lead Into Personalized Medicine(10:41) Looking at Data More Effectively(15:00) Will Changes in the Healthcare System Affect Lab Data?

Send us a textMany patients want to have a say in their medical care, especially when it comes to end-of-life decisions.Despite this, only a third of U.S. adults have completed any form of advance care directive.Even for those who do plan ahead, traditional paper-based advance directives often face challenges like misinterpretation or even being ignored altogether.Could video-recorded directives be the answer?In this episode of HealthBiz Briefs, MIDEO CEO Dr. Ferdinando Mirarchi sheds light on the limitations of standard advance care directives and explains why video-based solutions might deliver better results, offering greater clarity and ensuring patients' wishes are honored.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textWord-of-mouth recommendations are great for picking a restaurant or movie, but are they the best way to find a doctor?What if there was a better way to use data to find the right doctor every time?In this episode of CareTalk, David Williams talks with Nick Reber, Founder and CEO of Garner Health, about how they're leveraging detailed data, including physician history and patient outcomes, to match patients with high-quality doctors.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS:(0:15) Sponsorship(1:45) Why Nick Reber Started Garner Health(4:50) Using Data to Find the Best Doctors(7:13) How Hedge Funds Relate to Healthcare(9:25) Measuring Patient Outcomes and Costs(11:20) Building Patient Trust(14:32) Dealing with Fragmented Data(16:29) Deciphering Complex Data to Determine Outcomes(20:24) Garner Health's Relation to Value-Based Care(23:18) Advice for Someone Starting a Healthcare Company

Send us a textCancer moves fast. Patients and their medical teams need to move faster.When crucial data about diagnosis, staging, and treatments gets held up, it can cost patients valuable time, resources, and treatment opportunities.In the latest episode of HealthBiz Briefs, guest Karen Schmidt, VP Oncology Market Lead at Q-Centrix, discusses why accurate and timely data is critical in cancer treatment and how improved data practices can lead to better outcomes and potentially life-saving care.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textWith the election decided and over, Americans are looking at Republicans to make good on their campaign promises.One important promise to voters was to make America healthy again.But what does this agenda entail?And what impacts can we expect to see in healthcare?In this episode of CareTalk, David E. Williams and John Driscoll discuss the framework of Make America Healthy Again, covering what they have right, what they have wrong, and how it is set to change healthcare.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:32) Sponsorship(1:59) Positives of Make America Healthy Again(3:31) Examining Chronic Disease Rates(4:54) Framework of Chronic Diseases(5:56) Health Policies on Pollution(7:02) The Gun Safety Epidemic(8:08) Government Regulations and Health Track Record(9:16) Contradictions in Make America Healthy Again(12:04) Hope for Change in American Healthcare

Send us a textThere's no shortage of data in healthcare.However, when it comes to deeper insights into patients' futures and provider costs, the industry is sorely lacking.Is it possible to unlock this data and create both better patient outcomes and more profits for providers?In this episode of HealthBiz Briefs, guest Brad Bostic, chairman and CEO of hc1, dives into the role of diagnostic testing labs and the ability to turn them into strategic assets by identifying risks before they become dangerous and costly problems.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textReceiving a rare genetic disease diagnosis for yourself or a loved one is devastating news, especially when the diagnosed is a child.For families, navigating the challenges of these diagnoses requires more than just medical care, it takes a strong, compassionate support system.In this episode of CareTalk, David E. Williams and John Driscoll sit down with Effie Parks, advocate and host of the Once Upon a Gene podcast, to dive into the critical role of community during a rare disease diagnosis and the strong support system that has developed around parenting those afflicted.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:36) Sponsorship(1:52) Welcome Effie Parks(2:31) Effie Parks' Journey into the Rare Disease Community(4:31) Why Effie Parks Started Once Upon a Gene(6:18) Advice to Families in the Rare Disease Community(7:12) Grappling with Grief and Guilt(10:45) Understanding Why We Experience Guilt(12:18) Examining Healthcare Policies That Impact Rare Diseases(14:43) How Healthcare Professionals Can Be More Sensitive to Families(16:27) Building a Supportive Rare Disease Community(18:19) Advice for Government Agencies When Approaching Rare Disease Policy(20:09) Engaging Patients and Families in Healthcare Policy(20:50) How the Entire Healthcare Ecosystem Can Become More Involved(22:46) Creating a Virtual Event for the Rare Disease Community(24:20) Areas of Hope in Rare Diseases

Send us a textNurses' primary job is to care for their patients, but often that valuable time is taken away with administrative tasks. Charting and other nonpatient activities stretch limited working hours and frequently pull nurses away from patients' bedside.The result, is worse care, declining patient safety, and error-ridden-charts.In this week's episode of HealthBiz Briefs, guest Hadassah Backman, CEO of Guardoc Health, shares how they're reducing nursing errors by streamlining tasks like charting and identifying mistakes before they become problems.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textMedical gaslighting is when a provider shirks a patient's concerns and leaves them without a diagnosis or treatment plan.Unfortunately, this experience is all too common for patients, especially women.So, how can patients tackle the problem and get the care they need?In this episode of CareTalk, David E. Williams and John Driscoll meet with guest Ilana Jacqueline, patient advocate and author of “Medical Gaslighting,” to discuss why medical gaslighting occurs and what patients can do to get the care they deserve.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS:(0:21) Sponsorship(1:40) Meet Ilana Jacqueline(2:21) Ilana Jacqueline's Experience with Medical Gaslighting(5:51) How Women Experience Medical Gaslighting(7:34) The Consequences of Medical Bias(9:54) Why We Need a Guide to Combat Medical Gaslighting(11:36) How Patients Should Handle Undiagnosed Conditions(13:26) Recognizing the Signs of Medical Gaslighting(15:18) The Moment Ilana Jacqueline Took Control of Her Health Journey(17:14) Bringing Awareness of Gaslighting to Providers(19:30) Approaching Pain Management as a Patient(22:50) Do Medical Providers Actually Review Feedback?

Send us a textTheoretically, having a full view of a patient's medical records could lead to more personalized treatment, stronger data security, and new research breakthroughs.But in practice? That's a tall order.Could AI be the solution?In this episode of HealthBiz Briefs, Bo Holland, Founder and CEO of All Clear ID, talks about the risks patients face with medical record security and the critical task of helping patients easily navigate and control their health data.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textAs AI becomes more integrated into our lives, many believe it will revolutionize nearly every industry, with healthcare being one of them. Ed Zitron is not one of those people.In this episode of CareTalk, David Williams speaks with Ed Zitron, CEO of EZPR, on why he believes AI is a bubble ready to burst and the ramifications of AI on everything from patient care to climate change.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:24) Intro(0:43) Sponsorship(1:58) Should We Be Optimistic About AI?(2:52) Will AI Investments Be Worth It?(4:42) Why Are People Excited About AI?(6:34) AI's Role in Capitalism(8:24) Are You the Customer or the Product?(9:34) Is It AI or Just a Chatbot?(11:47) Can AI Improve Healthcare Efficiency?(14:55) Can AI Improve After-Appointment Care?(17:29) The Ethical Issues with AI(19:32) Will Nuclear Power Fix AI's Eco-Damage?(20:42) Will the AI Bubble Pop?(23:11) Is There a Role for Regulators in AI?(24:18) How Should the Public Think About AI?

Send us a textHealthcare workers are frequently subjected to verbal and even physical abuse.So, how do we keep them safe?In this week's episode of HealthBiz Briefs, guest Shan Sinha, Co-Founder and CEO of Canopy, discusses the dangers facing healthcare professionals and how duress alert systems can improve safety in hospitals and at-home patient care.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textNearly all insured Americans have prescription medication benefits.So why are so many Americans struggling to afford those prescriptions?Shouldn't these benefits cover the cost? In this episode of CareTalk, David Williams speaks with Kyle Kiser, CEO of Arrive Health, to explore the factors driving the disconnect between consumer needs and prescription pricing, and how point-of-prescribing technology can serve as a patient-centered solution. This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:17) Sponsorship(2:01) Why Is Medication Access an Issue?(4:23) What Happened to Affordable Medicine?(5:14) The State of Prior Authorization(7:08) Why Hasn't Electronic Prescribing Solved Consumer Constraints?(8:58) What Is Patient-Centered, Provider-Friendly Tech?(13:18) The Issues with Preferred Pharmacies(15:34) How Have Pharma Support Programs Evolved?(18:12) The Role of Biosimilars in Reducing Prices(19:38) What Should a Patient Know When Dealing with Prescription Costs?

Send us a textIt's well known that hospitals struggle with capacity issues, but could the real culprit be poor optimization?Making matters worse, consistent financial pressure and aging populations are driving demand to an all-time high. In this episode of HealthBiz Briefs, Mohan Giridharadas, Founder and CEO of LeanTaaS, discusses the challenges facing medical providers and how advanced algorithms and AI solutions can streamline efficiency for better results.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textIt's no secret that medical drug prices have been out of control for most Americans.However, one hospital group has a novel idea to control drug spending.Blue Shield of California is bypassing PBMs by negotiating directly with the manufacturer of a biosimilar for Humira.Is this a one-off experiment or the start of a bigger trend that can drive industry-wide impact?In this episode of CareTalk, David E. Williams and John Driscoll discuss these price negotiation tactics and what they see as the long-term results of Blue Shield of California's attempt to lower pharmaceutical prices.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:34) Sponsorship(1:50) Understanding the Complex Nature of Deals with PBMs(2:40) Examining the Humira Deal(3:18) Is the Humira Deal a Trend in Healthcare?(5:43) Will Deals Like Humira Lower Drug Costs?(7:30) Will Patients See Lower Drug Costs?(9:58) How PBMs Factor into Lowering Drug Costs(11:58) The Investor's Perspective on the Blue Shield Deal(13:20) How Patients Factor into Drug Negotiations(16:48) Exploring Cost Plus's Pricing Deals(20:30) PBMs, Inflation, and the Future of Drug Costs

Send us a textThis year's hurricane season is battering states across the country, and the healthcare supply chain is feeling the pressure.Making matters worse, Hurricane Helene has just crippled a North Carolina factory responsible for producing 60% of the IV fluids used in U.S. hospitals.Will the healthcare supply chain buckle under the weight?And how will patient care be impacted nationwide?In this episode of HealthBiz Briefs, David Williams and John Driscoll explore how recent natural disasters affect our healthcare system and medical supply chains—and what these disruptions reveal about the long-term need for stronger disaster preparedness.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textSurprise, surprise, the US healthcare system is still the most expensive and lowest performing. That's the message from the latest Commonwealth Fund report called Mirror, Mirror 2024: A Portrait of the Failing U.S. Health System.   In this episode of CareTalk, John and David dive into the report's findings to uncover why U.S. healthcare remains so broken—and explore what, if anything, can be done to fix it.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textNurses and frontline healthcare workers are under tremendous pressure.Can AI help reduce this burnout?In this episode of HealthBiz Briefs, Russ Richmond, Founder and CEO of Laudio, discusses how they're easing the burden on medical professionals by improving margins, streamlining workflows, and ultimately enhancing patient care experiences.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textA lot can be learned by monitoring individual customer service calls, analyzing patient experience, and optimizing call performance, but a systemic and scalable approach has always seemed out of reach.But new AI technologies are flipping the script on this age-old roadblock.In this episode of CareTalk, David E. Williams and John Driscoll are joined by Amy Brown, CEO of Authenticx, to explore how AI can improve patient experiences, efficiently gather and analyze data from call centers, and what the future of AI in healthcare holds.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:23) Sponsorship(1:58) Taking on Patient Experiences in Healthcare(3:54) How Has the Patient Experience Evolved After COVID?(6:06) Why Aren't We in the Golden Age of Patient Experience?(9:28) What Is the Eddy Effect?(12:33) How to Improve Customer Service in Healthcare?(14:08) Improving Prescription Renewal Processes(16:38) Structuring Solutions for Patient Experiences(20:52) Technology's Role in Improving Patient Experiences(24:24) Why Was Amy Brown Skeptical of AI?(25:24) How Can Call Centers Operate Differently with AI?(28:23) Getting at the Ground Truth of Patient Needs

Send us a textValue-based care often focuses on primary care rather than specialties.But can and should that change?Especially when it comes to cardiology.In this HealthBiz Brief, George Aloth, CEO of Chamber Cardio, explains how they are enabling cardiology teams to excel in a value-based system by ensuring providers are rewarded for delivering the right care at the right time.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textBlind spots in our thinking and decision-making are an inevitable part of the human experience. But what does this mean in the context of medicine?In this episode of CareTalk, David E. Williams and John Driscoll explore these challenges with guest Dr. Marty Makary, author of Blind Spots, delving into our natural resistance to new ideas, the impact of these tendencies on healthcare, and strategies for addressing blind spots in modern medicine.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS(0:25) Sponsorship(2:01) What got Dr. Makary into Medical Blind Spots?(3:40) The Biggest Blind Spots in Medicine(5:26) Looking Into the Questionable Data Around HRT and Cancer(7:48) Where did Peanut Allergies Come From?(10:08) Do Eggs Cause Heart Attacks?(12:32) Understanding Dietary Cholesterol (13:47) How to Reestablish Trust Between Patients and the Medical Community(16:19) Exploring Historical Blind Spots(18:19) How Human Nature Affects Medical Progress(22:49) What Blind Spots will There be in the Future?(25:00) How Should Patients Approach Blind Spots in Medicine?

Send us a textDespite ongoing attention and investment, significant disparities persist in the U.S. healthcare system.A clear example of these disparities can be seen within the legacy of racial discrimination present in healthcare for Black communities.In this episode of CareTalk, David E. Williams meets with Caretha Coleman, board chairman of the Black Directors Health Equity Agenda, to discuss the state of healthcare in the Black community, how disparities and racial biases are costing lives, and the efforts of leaders like her to drive change, equity, and progress.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS:(0:26) Sponsorship(2:07) Understanding the key health issues facing Black Americans(3:07) Looking at a legacy of racial disparities(6:19) How health issues disproportionally affect the Black community(8:52) The rates of infant and maternal mortality within the Black community(11:49) Are racial disparities recognized in healthcare?(14:26) Improving results with better minority care(16:25) Shorting the good from the bad in race-based algorisms(20:20) The Role of the Black Directors' Health Equity Agenda(24:44) How her career and life experiences have driven Caretha Coleman(26:44) What is driving the push-back against DEI and what can be done about it

Send us a textSmall medical practices are competing and often losing to the giants of the healthcare industry. But what if AI could give them an edge?In this HealthBiz Brief, Weave CEO Brett White discusses how they are innovating how practitioners use AI to attract, engage, and retain customers while competitively driving business growth.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

Send us a textChances are you've been hit with a medical bill far more expensive than you expected.If so, you're not alone.In this episode of CareTalk, David E. Williams and John Driscoll dive into the complex, confusing, and often painful world of medical billing, discussing how you can protect yourself from unethical and erroneous charges.This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.TOPICS:(0:24) Sponsorship(1:26) Why You Never Know How Much Your Medical Bill Will Cost(2:29) How Complex Healthcare Systems Confuse Billing(3:16) Why You Should Contest Your Bill(5:45) Can Extroverts Demand Lower Medical Costs?(8:11) Examining Itemized Billing(9:06) How the Biden Administration is Fighting for Medical Cost Transparency(10:00) Can you Plan for Medical Expenses?(11:55) Understanding Medical Bill Payment Plans(13:47) Doctors, Insurance, and Your Role in Medical Billing