Podcasts about business talk

Hello listeners! In the 126th episode of "Good Morning BSS World," we connect with Odessa, Ukraine, to explore the dynamic world of cybersecurity with Serhii Yevchuk, CEO of FS Group. This episode, recorded in partnership with the IT Ukraine Association, dives deep into the current state and evolution of Ukraine's IT sector, with a special focus on Odessa - a city recognized globally for both its business and tourism.Serhii shares the journey of FS Group, an IT company established in 2012, now boasting almost 15 years of experience and a strong presence in Ukraine, the US, EU, and Asia. Despite international expansion, 90% of FS Group's revenue still comes from Ukrainian clients. The company's unique approach relies on strategic partnerships abroad, rather than opening foreign offices, allowing them to deliver top-tier cybersecurity expertise globally.We discuss FS Group's core services, including digital forensics, incident response, security assessments, penetration testing, threat intelligence, and continuous monitoring through their Security Operations Center. Their subscription-based model, especially the IRT (Incident Response Team) service, is tailored for both local and international markets.Serhii highlights the increasing threat landscape, with Ukraine facing over 400 critical cyberattacks per month—most driven by social engineering and phishing. He emphasizes the necessity for robust cybersecurity across all industries, noting significant demand from banks, telecoms, retail, and the public sector.  Key points of the podcast:Ukrainian IT companies are expanding internationally, with a strong focus on entering new markets to drive growth.The cybersecurity sector is rapidly growing, with increasing demand for services like digital forensics, incident response, and threat intelligence.FS Group operates primarily on a subscription model, offering continuous cybersecurity support and monitoring to clients across various industries, including finance, telecom, and the public sector.Links:Serhii Yevchuk on Linkedin - https://www.linkedin.com/in/serhiiyevchuk/?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appFS Group web page - https://group-fs.com/FS Group on Linkedin - https://www.linkedin.com/company/fsgroupinfosec/IT Ukraine Association - https://itukraine.org.ua/en/home/Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/EwkRnNWCIyl/chat****************************  My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl  ****************************  This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/  If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor  Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.

In this 125th episode of the Good Morning BSS World podcast, I welcome back Rod Jones -renowned CX strategist and advisor to the African BPO & GBS Federation - for our sixth engaging conversation. This month's talk spans the continent, from Egypt to Ghana, and introduces new countries like Benin into the outsourcing dialogue. Rod shares valuable updates, including:Egypt's presence at GITEX Africa and Berlin's GIZ roadshowNigeria's government-backed “Outsource to Nigeria” initiativeAI's evolving impact on African BPO/GBS - balancing automation with employmentThe Federation's new handbook to guide emerging BPO associationsBenin's rise as a new player on the outsourcing mapInsights into the upcoming Elevate Africa conference in EthiopiaPlus, we discuss how Africa is positioning itself globally, with support from global players like Teleperformance and Concentrix, and future plans for a structured federation advisory board. If you're in the outsourcing industry, this episode is a must-listen for insights into Africa's rapidly evolving BPO/GBS scene!  Key points of the podcast:The African BPO and GBS landscape is expanding with new members like Ghana, Benin, and Morocco joining the federation.The federation's new association handbook aims to guide countries in establishing and formalizing their own BPO and GBS associations.AI's impact on the BPO and GBS industry is a hot topic, with discussions focused on balancing technological advancement with job creation.  Links:Rod Jones - https://www.linkedin.com/in/rodjonessouthafrica/Africa Federation of GBS Associations - https://africagbsfederation.org/Africa Federation of GBS Associations on Linkedin - https://www.linkedin.com/company/africa-gbs-federation/posts/?feedView=allTalk to AI about this episode - https://gmbw.onpodcastai.com/episodes/ET9JzjsuvRm/chatElevate Africa - https://www.weelevateafrica.org/  ****************************  My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl  ****************************  This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/  If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor  Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.

In this episode, Anthony Thomas and Joseph Numbers dive into various topics including the impact of Canadian wildfires, the future of Triple H in WWE, and the upcoming Money in the Bank event. They discuss the dynamics within WWE's leadership, the potential shifts in wrestler contracts, and speculate on match outcomes for Money in the Bank. The episode also covers the latest in the wrestling industry with some candid thoughts on recent events and personalities.03:11 Business Talk and WWE Changes04:08 Vince McMahon's Stock Cash-In08:57 R-Truth's OnlyFans and Convention Signings16:58 Kevin Owens' Future and WWE Ambassadors24:37 Triple H's Role and WWE's Future40:26 The Role of Writers in Wrestling53:04 The Impact of Fan Reactions01:08:39 Stephanie McMahon's Podcast Guest01:15:23 Money in the Bank Preview01:15:56 Men's Championship Match Predictions01:17:39 El Grande Americano's Secret01:24:01 Women's Championship Match Predictions01:28:04 Becky Lynch's Last Chance Match01:34:51 Cody Rhodes and Jay Uso vs. John Cena and Logan Paul01:38:40 WWE vs. AEW Rivalry01:42:52 Concluding Thoughts and AnnouncementsBecome a supporter of this podcast: https://www.spreaker.com/podcast/wrestling-soup--1425249/support.

Salman Ghani is a seasoned technology leader with deep expertise in compliance, risk management, AI and digital transformation. With over a decade of experience ensuring that technology solutions meet stringent regulatory and privacy standards, he has successfully guided organizations through complex compliance landscapes. As the founder of My Driver Book, Salman is now combining his compliance background with emerging technologies, most notably artificial intelligence, to create a secure, intelligent platform for the logistics industry. His vision is to build My Driver Book into an AI-driven solution that proactively monitors driver performance, automates safety checks, and ensures real-time regulatory compliance. By embedding AI at the core, he aims to offer not just a product, but a predictive, self-improving ecosystem that enhances accountability, safety, and operational efficiency across fleets. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Ray Smith is the President & CEO of Trycera Financial, Inc. Mr. Smith has spent over 25 years developing technologies and platforms in order to facilitate consumer credit profile reporting and business credit building. He is focused on a wide array of credit profiles, but specifically gravitated to thin or limited credit profile reporting. During his tenures across a broad spectrum of companies, Mr. Smith raised millions of investment dollars for the purpose of funding working capital and research and development to complete proprietary software development in the reporting and credit services space along with acquiring strategic business relationships. He currently has been focusing on helping small business owners secure capital for launch, growth and scaling by using their EIN credit as well as securing institutional and private investments. In addition, prior to his involvement in the credit reporting, credit building and technology space, Mr. Smith owned and operated a diversified financial services call-center which was responsible for processing credit card applications for a variety of banks specializing in turn down consumer conversions. The call-center generated up to $250 million in open to buy available credit and employed over sixty people. As a leader in the alternative credit reporting markets and due in large part to his vast understanding of both the credit and reporting systems, Mr. Smith has emerged as a leader in the space. With his latest endeavors, Mr. Smith has put together a comprehensive financial credit awareness and funding coaching package to assist small business owners and entrepreneurs secure the capital they need to properly run their business. Mr. Smith received a Bachelor of Science degree in Math and Music from Dickinson State University located in Dickinson, ND. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Dr. David Scieszka is the Founder and CEO of Vertical Longevity Pharma, a biotech startup developing cutting-edge therapeutics that target the root causes of age-related diseases. With a PhD in Biomedical Sciences, an MBA in Business Management, and a background as a U.S. Army PSYOP Specialist, Dr. Scieszka brings a unique blend of scientific expertise, strategic vision, and mission-driven leadership to the longevity space. At Vertical Longevity Pharma, David is leading the development of a first-of-its-kind vaccine aimed at reversing the buildup of plaque in arteries, which is the underlying cause of heart attacks and strokes, and the leading cause of death worldwide. The company has already gained early traction with investors and formed academic partnerships to advance this breakthrough therapy toward human trials. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

In the 124th episode of "Good Morning BSS World," I take you on a journey to Accra, Ghana, for an insightful conversation with David Gowu, Board Member of BOSAG (Business Outsourcing Services Association of Ghana). Discover why Ghana is rapidly emerging as a prime destination for BPO and ITO services, attracting global giants like Concentrix and Teleperformance.David shares how Ghana's young, educated, and English-proficient talent pool (over 400,000 strong), has become the backbone of its growing outsourcing sector. With more than 600,000 young people ready to be trained and a monthly influx of 20,000 new candidates, Ghana offers scalability and quality at a competitive price point.Learn about BOSAG's pivotal role as a trade association, acting as the ecosystem builder and one-stop shop for international companies looking to enter the Ghanaian market. BOSAG supports companies with soft landing services, connects them to government agencies, and helps them benefit from attractive incentives such as a 10-year tax-free period for eligible exporters.David also highlights Ghana's strategic position in the center of the world, its stable democracy, and its active tech ecosystem, including AI startups and tech hubs. The episode explores Ghana's main outsourcing markets (Germany, Switzerland, the UK, and the US), BOSAG's membership in the African BPO Federation, and the broader vision for Africa as a global talent powerhouse by 2050.Tune in for practical insights, real-world examples, and a fresh perspective on Africa's role in the global BSS landscape. Whether you're an investor, BPO leader, or simply curious about emerging markets, this episode is packed with valuable takeaways!Key points of the podcast:Ghana has been preparing for the BPO and ITO industry for the past two decades, building a strong talent pool of educated and eager young people, which has attracted major players like Concentrix and Teleperformance.BOSAC, the Business Outsourcing Services Association of Ghana, acts as a one-stop shop to facilitate trade, support companies in navigating regulatory environments, and promote Ghana as an attractive destination for BPO and ITO services.Ghana offers significant incentives for BPO and ITO companies, including a ten-year tax-free period for companies outsourcing at least 70% of their services internationally, making it an appealing location for business expansion.  Links:David Gowu - https://www.linkedin.com/in/david-gowu-9158027/BOSAG - https://www.bosag.org/Ghana Investment Promotion Centre (GIPC) - https://gipc.gov.gh/Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/6nur7NuhXgu/chat  ****************************  My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl  ****************************  This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/  If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so: Patronite - https://patronite.pl/wiktordoktor  Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.

Employers are dealing with plenty of changes these days, whether it's mandates from the state or policy shifts at the federal level, impacting everything from disability and leave to discrimination and DEI efforts. Employment lawyers have an even greater challenge: processing those changes and helping their business clients craft policies that both keep them out of trouble and build positive, healthy workplace cultures. On the next episode of BusinessTalk, Amy Royal, CEO of the Royal Law Firm, talks with BusinessWest Editor Joe Bednar about the many shapes these changes and challenges take, and why it's gratifying to help clients navigate these shifting tides and grow their operations. It's must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

With over 30 years of experience in wealth management, Rhonda Ducote is a respected leader and expert in the financial advisor industry. As President and Principal of Apriem Advisors, she is known for crafting personalized financial strategies that focus on both outstanding results and exceptional customer service. Rhonda's dedication to her clients goes beyond business, as she considers them an extended family, pouring her heart into ensuring their financial success. Rhonda is also passionate about empowering women in finance. Through the creation of Women of Wisdom, she provides a platform for women to take control of their financial futures, helping to bridge the gender gap in financial literacy and boosting confidence in financial decision-making. Rhonda's husband, children, granddaughter and two pups are the driving forces for everything Rhonda does! -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Meghan Clem and Katie Webb Brundige are the creative forces behind Intertwined Inc., bringing decades of experience in hospitality, events, marketing, and design to the art of crafting luxury experiences. Their hospitality collection of brands offers wedding and event production services, social media marketing, and room block management. Known for their creativity, precision, and heart, they also lead RAD Camp, their nonprofit organization dedicated to empowering individuals with disabilities through life- changing and inclusive experiences. Meghan, a University of Southern California graduate with a degree in Public Relations, launched her career in event planning and public communications for the City of Anaheim, later expanding her talents into large-scale production, nonprofit consulting, and social media strategy. Katie, who holds a Bachelor's degree in Hospitality and Tourism Management with a focus in Event Management from San Diego State University, began her journey planning major events for Fortune 500 companies before building a reputation for bespoke event design and multi-day productions across the globe. Together, they've woven social impact into the very fabric of their business model because they believe that luxury and generosity are not mutually exclusive. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Craig Cooke is a successful entrepreneur who had the foresight to start a “digital first” company utilizing the Internet long before “digital first,” “digital transformation,” and other buzzwords of today were created. With extremely limited resources of $1,300 and an Apple computer, he started RhythmNet.com. Over the years of struggle, adaptation, and repositioning the brand, “Rhythm“ was sold to a world-class digital creative agency in 2019. Craig stayed with the company for just over 3 years, completing a 26-year marathon of running the company as CEO. During his tenure at Rhythm®, Craig worked with middle market to large enterprise companies, such as American Honda Motors, Beats by Dr. Dre, ZO Skin Health, Irvine Company, The Travel Corporation, Segway, U.S. Bank, FivePoint, Online Trading Academy, Allergan, Abbott Labs, Takeda Pharmaceuticals, and many other B2C and B2B brands. Craig has also participated as a speaker in many conferences and seminars, including “Connections” by ExactTarget, The “Res Conference” by the National Center for American Indian Enterprise Development, The Integrated Marketing Forum, and numerous other events. He has also served on the boards of the California American Indian Chamber of Commerce as Vice-President and the American Advertising Federation as Interactive Chair. Today, Craig shares his business wisdom, experience, and expertise in three key areas: executive leadership, brand development, and marketing communications. He continues his training in martial arts, continuously learning and evolving his skills. Also, he has studied and served as a practitioner of Chinese Medical Qigong since 2015, bringing energy healing to hundreds of people. He has a Doctorate Degree of Chinese Energetic Medicine from the Temple of Change and Transformation. Craig incorporates his skills, knowledge, and expertise in energetic practices into the world of business to provide a truly unique perspective and method in working with professionals across a wide variety of industries. Outside of his consulting and qigong practice, Craig enjoys spending time with his wife, two kids, and two dogs in Southern California. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Drawing on years of hospitality industry expertise, Ms. Almada excels as the Chief Executive Officer of DKN Hotels. Since joining the organization in 1998, she has held various roles, including Vice President, Regional Director, General Manager, and Assistant General Manager. In this current capacity, she oversees all personnel, ensuring they have what they need to reach their goals. Additionally, Ms. Almada conducts site visits, manages growth strategies, and collaborates with team members to motivate and inspire them. An expert in her field, Ms. Almada earned a bachelor's degree in tourism and hotel management from Universidade Anhembi Morumbi before joining DKN Hotels as a front desk clerk. Subsequently, she expanded her professional knowledge by completing an MBA with emphasis in leadership and management from the University of San Diego. In conjunction with her work, she is aligned with Vistage Worldwide, Inc., a chief executive officer coaching and peer advisory organization through which she has dedicated herself to continued improvement and mentorship since 2009. Likewise, Ms. Almada has dedicated herself to her community through the Girl Scouts from a young age and the Woman's Leadership Council. In light of her professional achievements, Ms. Almada has received numerous awards and nominations for her dedication to industry excellence. Most recently Ana has been recognized as one of HOTEL MANAGEMENT Magazine's 2025 Forty Over 40! This distinction celebrates exceptional leaders who exemplify dedication, innovation, and influence within the hospitality industry. Ana's unwavering commitment and passion continue to inspire us all, shaping a legacy of excellence here at DKN Hotels.  DKN Hotels was also named the Best Place to Work in Orange County in 2017 and received the Nation's Top Workplaces through USA Today in 2024. While her career has been filled with highlights, she takes the most pride in developing DKN Hotels' company culture and establishing new hotels. Though hard work and dedication have brought her far in her career, she credits her success to the collective efforts of everyone she works with. Her team generously gives their time, knowledge, and patience to fulfill the company's desire to make a difference. She also notes that education, research, and drive have kept her on the path to success. Looking toward the future, Ms. Almada intends to ensure that DKN continues to develop and manage their portfolio of hotels, expands the business, extend its management services to other hoteliers, and inspire and develop more passionate individuals in the hospitality industry. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Susan Howington is the CEO and Founder of the outplacement and executive coaching firm called Power Connections Career Services, Inc, and equity owner of Career Partners International. She is a sought-after expert in the career management field due to her experiences as a career consultant, executive coach, author, and speaker. Her life-long goal is to help professionals manage and advance their careers through effective work relationships and strategic management growth, which ultimately leads to greater success for them and the companies for which they work. Susan made her mark in the industry throughout her executive tenure with the firm of Lee Hecht Harrison, a global player in outplacement and executive coaching services. Under Susan's leadership as Senior Vice President and Managing Director of the Southern California region, the company was branded as the premier Executive Coaching service in Orange County, California. She received Lee Hecht Harrison's Global Leadership Consulting Award and participated as a member of the Company's Executive Strategic Planning Committee. Widely recognized, Susan was profiled by OC Metro Magazine as one of “15 Orange County Women Who Inspire Others”. She has appeared in national and regional media outlets that include the Orange County Register, Los Angeles Times, and the Wall Street Journal. She is the author of the book on Amazon.com called “How Smart People Sabotage Their Job Search: 10 Mistakes Executives Make and How to Fix Them.” Susan is an Associate Certified Coach (ACC)™ through the International Coaching Federation. Her experience includes coaching C-level executives and key senior management. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

As founder of OC Growth Advisors, Marla works with business owners and their employees to improve focus and processes for growth and greater profitability. She has run several successful organizations, including one she sold in 2015 for 15 times EBITDA. Marla has served on multiple non-profit boards as well as two for-profit Boards. She is also a chapter chair for WPO, Women Presidents' Organization, which is an international organization of women business owners. Marla's clients range from service industries to construction to manufacturing, in the $2 million to $50 million range. Her clients say she helps keep them focused on the business, versus working in the business. Her 14 years in Vistage and 11 years in WPO have trained her to be continuously looking for tools to help the businesses run more efficiently. She wants her clients to enjoy their business until they wish to sell or transition the business to employees or children. Marla is a CPA and an MBA and has taught at Chapman University and UCI. In addition, Marla volunteers to help new or developing businesses succeed. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Welcome to the 123rd episode of "Good Morning BSS World" podcast! Today we're heading straight to the heart of Africa's rapidly evolving BPO and GBS landscape. My special guest is Rod Jones, Owner of Rod Jones Contact Centre Consulting and a leading voice in Africa's outsourcing sector. Connecting with us from Johannesburg, Rod brings exclusive updates from the Africa Federation of GBS Associations and shares firsthand insights following his recent participation at the CxOutsourcers event in Munich.In this episode, Rod provides a comprehensive regional update on Africa's BPO and ITO sectors. We discuss the Federation's impressive growth-now boasting nine full member countries and seven candidates, with a vision to reach 20 members by the end of 2025. Rod highlights the collaborative spirit and knowledge sharing that are driving professionalization and best practices across the continent.We delve into the latest developments in Southern Africa, including South Africa's refreshed value proposition and ongoing government incentives, as well as emerging associations in Namibia and Zimbabwe. Rod also shares news from East Africa, where Kenya and Ethiopia are launching new initiatives and associations, and Central Africa, with Rwanda and Uganda making significant policy strides. West Africa's dynamic progress in Nigeria and North Africa's exciting developments in Morocco, Tunisia, and Egypt round out a truly pan-African perspective.A major theme is the rise of ethical impact sourcing, empowering underprivileged communities and women, with strong support from the CxOutsourcers community. Rod also touches on the critical need for digital skills development to keep Africa competitive in the global outsourcing arena.Tune in for a unique, in-depth look at Africa's BPO future-its challenges, achievements, and the collaborative energy shaping the next chapter of global business services!  Key points of the podcast:Africa's BPO sector is rapidly expanding, with significant growth in digital skills development and international investment across various regions.The Africa Federation now includes nine full member countries and seven candidate countries, aiming to have 20 member countries by the end of 2025.Ethical impact sourcing is becoming a fundamental pillar in the BPO industry, focusing on integrating underprivileged communities, women, and refugees into the workforce.  Links:Rod Jones - https://www.linkedin.com/in/rodjonessouthafrica/Africa Federation of GBS Associations - https://africagbsfederation.org/Africa Federation of GBS Associations on Linkedin - https://www.linkedin.com/company/africa-gbs-federation/posts/?feedView=allTalk to AI about this episode - https://gmbw.onpodcastai.com/episodes/Dq05MYOX3bM/chatWebinar (May 29th, 2025): https://us02web.zoom.us/webinar/register/WN_hedlE0itSsq-j9gOetomTQ#/registration  ****************************  My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl  ****************************  This Podcast is supported byPatrons: Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/  If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor  Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.

Chandan Shiroy brings over two decades of experience in manufacturing and engineering to his role as Vice President of Sales and Operations at S&D Industrial Tool Supply. Since joining the company in January 2023, he has spearheaded initiatives in digital transformation, talent development, and market expansion, including the implementation of vending solutions for customers. Chandan's strategic vision and leadership are instrumental in positioning S&D for sustained growth in the competitive industrial tool supply market. With over 30 years of experience in machining and sales, Darren Dives serves as Vice President of Sales at S&D Industrial Tool Supply. His deep understanding of shop floor applications and commitment to customer service have been pivotal in nearly doubling the company's annual sales. Darren has also led the expansion of S&D's product offerings, including MRO supplies, safety equipment, and advanced cutting tools, reinforcing the company's reputation for delivering comprehensive solutions to its clients. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Brandon is the Founder and CEO of AURA, a firm specializing in providing fractional controllers and CFO services to marketing agencies. With over 15 years of professional experience, Brandon helps marketing agencies scale and become more profitable by understanding the value of accurate data around their decision-making process. AURA has had several clients successfully sell with eight figure exits, and their professional experience eclipses nine figure businesses. Brandon is the treasurer of the Newport Beach Police Foundation, along with a member of the Entrepreneurs Organization where he serves on the Strategic Alliance Partners committee. In his spare time, Brandon loves to spend time with his three rambunctious young boys, as they drive the coast in search of a new park to explore. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Dr. Sophia Nnenna Ononye, PhD MPH MBA is a Yale-trained Cancer Research Scientist, Entrepreneur, Podcaster, Speaker, Certified Corporate Director, Board Advisor, Women's Health/FemTech Strategist, NMQF 40 under 40 Minority Health Leader, and Mentor. Dr. Ononye has over 15 years of cross-functional experience in the biopharmaceutical industry across drug discovery, medical affairs, strategic marketing, and corporate communications with a specialty training and focus on oncology and women's health. A contributing writer to several leading outlets including Inc,, Entrepreneur, Life Science Leader, Cell & Gene, MIT Technology Review, and WebMD, Dr. Ononye is a Yale Entrepreneur in Residence, Daré Bioscience Board Advisor and previous Independent Board Director and Member of the Nomination and Corporate Government (NG&C) and Compensation Committees, EY Entrepreneurs Access Network inaugural member, Dell Women's Entrepreneur Network Advisory Council Member, and former President of the Healthcare Businesswomen's Association (HBA) New York Chapter. Dr. Ononye's list of honors includes a 2023 National Minority Quality Forum (NMQF) 40 under 40 Minority Health Leader Award. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Leadership is a word that has become completely bastardized in modern culture. Everywhere you turn, someone is hyping you up on why you need to become a better leader, the benefits of leading versus following, and how exactly you should do it. But what if I told you, it's not the tactics that make you a leader but the mindsets that spell the difference. My good friend, brother, and leadership coach, Kipp Sorensen, joins me today to talk about what it really means to lead in a world where every man thinks they're leading well. We address the two types of destructive leaders, the “BAR” acronym (behavior, actions, results) and which to focus on, how 83% of people in the workforce view their position in the company (and what you can do about it), why a “compensation” package is about more than just money, and the do's and don't's of effective leadership. SHOW HIGHLIGHTS 00:00 - Introduction and Business Talk   01:48 - Exploring Leadership Challenges   04:30 - How Authority Changes People   06:18 - Persecutors vs. Rescuers in Leadership   10:26 - Stanford Prison Experiment Insights   13:07 - Balancing Motivation and Honesty   17:19 - Becoming a Leader-Coach   21:41 - The Mindset of Great Leadership   23:21 - Applying Leadership at Home   29:49 - Defining the Leader-Coach Role   36:31 - Balancing Accountability and Empathy   41:29 - Focusing on Results, Not Behaviors   49:54 - Ownership and Choice in Leadership   56:00 - Handling Limited Resources   01:02:09 - Leading Family vs. Employees   01:09:20 - Closing and Kipp's Contact Info Battle Planners: Pick yours up today! Order Ryan's new book, The Masculinity Manifesto. For more information on the Iron Council brotherhood. Want maximum health, wealth, relationships, and abundance in your life? Sign up for our free course, 30 Days to Battle Ready

In 2015, Marianna Litovich had been a foster parent for seven years — and had adopted two children through foster care — when she began to recognize a lack of opportunities for foster and adoptive families in the region to connect. So she started a social-media group to provide a space for support and shared experiences. That effort evolved into All Our Kids Inc., a nonprofit dedicated to building community, providing resources, and increasing awareness of the foster-care system. On the next episode of BusinessTalk, Marianna talks with BusinessWest Editor Joe Bednar about the importance of this work, how people can support it, and her gratitude for families who have a calling to be foster parents. It's must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

Chris Thompson, who already boasted a robust background in the sports business, namely hockey, took a big swing in 2019 when he and a partner launched the Westfield Starfires, a franchise in the Futures Collegiate Baseball League. It's been a home run all around, as the team gets set to begin its seventh season at Bullens Field next month. On the next episode of BusinessTalk, Chris, now sole owner of the club, talks with BusinessWest Editor Joe Bednar about what fans can expect this season from promotions, concessions, and level of play, as well as team's continued strong partnership with the city of Westfield and why a thriving baseball culture is so important to this region. It's must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

Welcome to episode 121 of Good Morning BSS World! I'm your host, Wiktor Doktór, and today, we're heading back to Africa for an in-depth update on one of the most dynamic and rapidly evolving regions in the global BPO and GBS landscape.My guest is the ever-insightful Rod Jones — a BPO veteran and passionate advocate for Africa's role in the global services industry. In our fourth conversation on this topic, Rod delivers a comprehensive overview of developments happening across Southern, Western, Eastern, and Northern Africa.Highlights include:The rapid expansion of the Africa Federation of BPO GBS Associations (12 countries strong and growing).South Africa's bold new government incentives and focus on tier 2 and 3 cities.Zimbabwe and

Jacob Robinson came from a deep background in economic and community development when he took the reins a year ago at the Amherst Area Chamber of Commerce. Since then, he's seen new shops and restaurants open, helped develop and expand community events and programs that benefit small businesses, and worked with community partners to grow the economies of the chamber's seven towns. On the next episode of BusinessTalk, Jacob talks with BusinessWest Editor Joe Bednar about all this and more, including the challenges all area towns face, from housing to transportation to shifting economic tides, as they strive for greater vibrancy. It's must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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As President of the C.W. Driver family of companies, Karl is responsible for the overall direction and leadership of three leading construction firms: C.W. Driver, Driver SPG, and Good & Roberts. C.W. Driver was established in 1919 and is the longest-operating contracting firm in Southern California. The firm provides sophisticated preconstruction/estimating and construction services with a focus on technology and innovation. Karl understands that outstanding leadership involves bringing out the unique qualities and abilities each person brings to the company. His vision for the company is to set the "gold standard" for service in the construction industry while also providing a work environment that people enjoy and where they can succeed. C.W. Driver Companies' purpose is "Building Better Communities and Lives Together."  Karl is a catalyst at C.W. Driver Companies, inspiring the team to think big, work hard, and work together. Karl serves as the Board Vice Chairman on the Executive Committee with Discovery Science Center, Home Aid Orange County Board of Directors, Cal State University Fullerton Center of Leadership Board of Directors, and Cal State Long Beach College of Engineering Dean's Advisory Council. He enjoys meeting challenges head-on, overcoming adversity, and succeeding as a team. Karl has found that it doesn't matter whether it's work, coaching, or playing sports; being a great leader means motivating, mentoring, and supporting his team members.   -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Carlo Odicino is the CEO and Founder of One TEAM Partners. He specializes in helping early-stage companies bring their innovations to market without succumbing to the burnout often faced by start-ups. With 24+ years of experience scaling businesses of all sizes, he guides CEOs and leadership teams through complex challenges to achieve extraordinary results. Carlo holds an MBA from the University of Notre Dame and directs high school theater in his spare time. He lives in Costa Mesa, CA, with his wife and two sons. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Caecilia Gotama earned her Bachelor and Master's Degrees in Mechanical Engineering from California State University, Fullerton and a Master's in Business Administration from the Graziadio School at Pepperdine University. She is also an LEED-accredited professional due to her passion for sustainable engineering. Caecilia is a licensed Mechanical Engineer who is a Fellow of American Society of Mechanical Engineers, where she served on the Board of Governors. Ms. Gotama was awarded the “Vision and Visionary” award from California State University, Fullerton, signifying her achievements as a successful business owner in the engineering field, as well as her contribution to her community. The world needs more engineers, and Caecilia realized that the engineering profession can be much more inclusive in its design approach. Her drive to contribute to her community and her entrepreneurial nature has led her to start BRDG - bridge to connect, a social non-profit organization that provides a bridge program for first generation STEM college students. With the contribution of highly qualified volunteers, this program benefits these young students, as well as the people they will serve in their professional lives. “The ability to solve problems and create knows no boundaries, class, race or gender. And yet, the training to be able to effectively invent and solve problems is still mostly available to those who know someone in this field. As the world needs more people with critical thinking ability, it becomes the duty of all of us in the technical fields to reach out and open doors for this next generation.” Caecilia Gotama -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Hernan Ricaurte is the President of Ricaurte Precision Inc. (RPI), an Orange County based contract manufacturer specializing in precision (CNC) machining for the aerospace, space, defense, and medical device industries. RPI works with some of the world's most advanced and demanding OEMs. Hernan has over 20 years of international experience spanning manufacturing and healthcare including a decade living and working in Japan. His commitment to leveraging advanced technologies, streamlining processes, and fostering a culture of continuous improvement has driven RPI's year-over-year growth of more than 20% for the past three years. Hernan holds a Bachelor of Arts in Economics from San Diego State University and is certified in advanced Japanese language proficiency. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

The Better Business Bureau has long promised value for both businesses and consumers: for companies, a reputation boost and access to member benefits, and for the public, trustworthy information and a host of consumer-protection resources. On the next episode of BusinessTalk, Megan MacBride, director of Marketing & Communications with the Better Business Bureau of Central New England, talks with BusinessWest Editor Joe Bednar about all this and more, from how the BBB elevates area businesses through an exciting awards program to some of the most common scams currently tripping customers up, and how to avoid them. It's must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

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Jessica Huang is a seasoned restaurant marketing expert with over 10 years of experience in brand strategy, digital marketing, and third-party delivery optimization. She has worked with a diverse range of restaurant concepts, from quick-service and fast-casual brands to full-service and multi-unit operators, helping them develop strong, sustainable marketing strategies that drive growth and customer engagement. As the founder of Restaurant Marketing, Jessica leads a team specializing in comprehensive marketing solutions for the hospitality industry. Her expertise includes brand development and management, social media strategy, food photography and media production, influencer and partnership marketing, and third-party delivery strategy. She has consulted for renowned brands such as Yogurtland, Wood Ranch, and Finney's, among many others. Additionally, she has orchestrated high-impact co-marketing initiatives with major brands including Cheetos Corporate, Bear Naked, Inc., and DreamWorks, bringing innovative collaborations to life. Before launching her agency, Jessica was a key part of the Postmates team, where she worked closely with enterprise brands such as Panda Express, Papa John's, Applebee's, IHOP, and The Halal Guys. She played a crucial role in executing national and regional co-marketing campaigns, developing go-to-market strategies, and optimizing restaurant performance on the Postmates platform, ensuring maximum visibility and profitability for partner brands. With a deep understanding of restaurant operations and consumer behavior, Jessica and her team continue to help brands navigate the ever-evolving digital landscape, create compelling brand narratives, and implement data-driven marketing strategies that elevate their presence in a competitive market. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Frank M. Campbell is a financial services veteran with over 30 years of experience in the insurance industry. He holds designations as a Chartered Life Underwriter, Licensed Life & Disability Analyst, and Chartered Financial Consultant. Frank's primary focus is ensuring his clients' life insurance policies deliver the necessary protection and financial stability, providing peace of mind to families nationwide. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

This episode of Critical Mass Business Talk Show is our contribution to #Podcasthon2025, the world's largest podcast charity initiative, bringing together podcasters globally to raise awareness for charitable cause. Craig Kausen is the Chairman of the Chuck Jones Center for Creativity, a nonprofit organization dedicated to fostering creativity through educational programs and community outreach. As the grandson of Chuck Jones, the renowned animation director behind Looney Tunes classics such as What's Opera, Doc? and Duck Amuck, Craig has worked extensively to preserve and perpetuate his grandfather's creative impact on generations. He also oversees Linda Jones Enterprises and the Chuck Jones Galleries, which showcase animation and fine art inspired by Jones' and other animation luminaries' work. In addition to his role at the Center, Craig has a background in computer engineering, business management and entrepreneurship. He has been involved in various ventures, including retail, licensing, and experiential events, with a focus on combining creative content with commercial applications. His work has included developing partnerships with museums, educational institutions, and corporations to expand the reach of innovative education and creative development initiatives. Craig frequently speaks on topics related to animation history, creative process, and the impact of art in education and business. He has presented Keynote presentations and lectures at industry conferences, universities, museums, and corporate events, sharing insights on how creativity can be applied to problem-solving and innovation. His experience in both business, technology and the arts provides a practical perspective on the value of creative thinking across many diverse fields. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

In the eight years since LaunchSpace was … well, launched from the Orange Innovation Center, it has grown its impact while staying true to its mission of supporting economic development in some intriguing, interconnected ways, including supporting craftspeople with workspaces, operating a training center and partnering with local educational leaders, and providing incubator space and resources for entrepreneurs. On the next episode of BusinessTalk, President and CEO Brianna Drohen talks with BusinessWest Editor Joe Bednar about how this mission is still evolving — an upcoming shared-use space for food producers and processors at a converted school, for instance — the challenging landscape for nonprofits these days, and much more. It's must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

In the eight years since LaunchSpace was ... well, launched from the Orange Innovation Center, it has grown its impact while staying true to its mission of supporting economic development in some intriguing, interconnected ways, including supporting craftspeople with workspaces, operating a training center and partnering with local educational leaders, and providing incubator space and resources for entrepreneurs. On the next episode of BusinessTalk, President and CEO Brianna Drohen talks with BusinessWest Editor Joe Bednar about how this mission is still evolving — an upcoming shared-use space for food producers and processors at a converted school, for instance — the challenging landscape for nonprofits these days, and much more. It's must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

Jenny Zhan, CEO, founded and leads all areas of business and operations for Beyond International. She brings more than 20 years of investment experience focused on institutional investing and managing multi-asset strategies. As a Charted Financial Analyst (CFA), she specializes in international wealth management and has managed investments in real estate assets and global equities markets for large institutional investors. Previously, Ms. Zhan was a portfolio manager and managing director at GMO, a Boston-based global investment leader (AUM $68B), from 2002 to 2011, where she was recognized for the firm's successful Greater China equity research and emerging market portfolio management. Prior to founding Beyond, she was the President of Good Hope Investment, a subsidiary of CreditEase Corporation. With her initiative and leadership, Good Hope quickly established its position as a top player in global investment immigration during her five-year tenure. Ms. Zhan also served as Chief Strategy Officer of Ambow Education Holding Ltd. She is recognized as one of the most influential and powerful leaders in the investment migration industry globally. Ms. Zhan earned her B.E. from East China University of Science and Technology and her M.S. in Chemical Engineering from the University of Maryland. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

With over 30 years in the industry, Daren Lauda is a highly accomplished and versatile professional with a rich background in the technology and business sectors. Daren began his career as an Infantry Team Leader in the US Army. Leveraging his military experience, he transitioned into the corporate world and made a lasting impact in senior leadership roles at Fortune 500 technology companies like Fortive, PTC, and Salesforce. He also helped grow notable start-up companies, including Arbortext, Tririga, Mavenlink, and DispatchTrack. He is also the Founder of two companies, Outset and Second Step. Daren holds a Bachelor of Science in Management from Pepperdine University. He also has an MBA from California State University at Long Beach. Daren is married with two children and lives in Southern California. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

The mission of Girls Inc. is to inspire all girls to be strong, smart, and bold. But Girls Inc. of the Valley has certainly displayed those characteristics in other ways, including building out and opening a new, dynamic headquarters two years ago and expanding upon programs that immerse girls in STEM studies, career preparation, skills to overcome challenges and achieve mental wellness, and much more. On the next episode of BusinessTalk, Executive Director Suzanne Parker talks with BusinessWest Editor Joe Bednar about how the organization's focus and programming continue to evolve in the service of helping girls succeed and thrive in myriad ways. It's must listening, so tune into BusinessTalk, a podcast presented by BusinessWest.

Gernado G. Abrams is the entrepreneur and independent business owner of Bungi Enterprises, a full-service creative executive professional management and accounting services company. He has been a creative professional for over twenty-five (25+) years, working in the music, entertainment, and broadcasting network industries for decades. From a radio host to creating an independent record label, “Boss Music Online B.M.O.”, producing music, releasing street mix tapes, singles, EPs, and LPs. He is also a solo artist that manages other artists on the label—artists that write music on relatable topics about life, pain, loss, happiness, love, overcoming struggles, and success. This independent record label has a catalog of commercial, upbeat feel-good music within the genre of hip-hop, reggae, R&B, and gospel. From being a CEO, artist, producer, and songwriter to founding a not-for-profit corporation, ‘Stop The Violence Use Your Talents', a movement that was developed after losing two brothers in the streets of Florida. Stop The Violence Use Your Talents (S.T.V.U.Y.T.) was created to expose talents through multimedia, from community events, documentaries, and TV shows such as ‘Stop The Violence TV Show | S.T.V. TV.' As the producer and host of the TV show, he also created a series of Stop The Violence Public Service Announcements (PSA) commercials placed into TV broadcast and cable network rotations to help send a positive message of hope to audiences throughout U.S. public broadcasting stations, reaching millions of viewers. He is a U.S.-born Floridian artist living bi-coastal, a true sunshine boy hailing from the northern coastal parts of the sunshine state of Florida to the southern shores of the great golden state of California. He is not the average entrepreneur but a multi-talented businessman. He is also an established author who has written and published several self-help books through his independent self-publishing company, Bungi Abrams Publishing. Currently in the process of releasing more material—from music and books to an animation series and film—he is truly a brand all to himself, an original ‘G' being useful and never giving in. The meaning behind the name of his enterprise, BUNGI. He is also the CFO / Controller for two companies in Orange County, Cal Pac Sheet Metal and OC Metals, Inc. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Zarina Bahadur is the CEO & Founder of 123 Baby Box, a monthly subscription box for babies. Zarina received a full scholarship to the University of California Irvine for both her bachelors and masters degree. She founded the company while a masters student in business school.  Zarina has won 1st place in five national pitch competitions and has scaled her company to international markets reaching parents all over the world. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Shelley Iocona is the Founder of ON ITS AXIS, a consultancy that helps companies achieve sustainable growth through digital and operational transformation. With over 20 years of experience in product development, operations, and strategic leadership, Shelley blends technical expertise with a deep understanding of organizational dynamics to deliver results-oriented solutions. As a General Partner at 360 Venture Collective, Shelley invests in early-stage startups, offering strategic guidance and operational insights to help them scale. Her passion for innovation and impact shines through in ArcAccelerator, a distinctive offering from ON ITS AXIS designed to empower entrepreneurs and intrapreneurs to unlock growth opportunities and scale their companies with a focus on wellness and responsible innovation. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Alexander Harmsen, a tech entrepreneur passionate about AI, finance, and autonomy. He founded PortfolioPilot.com, an AI Financial Advisor with over $30 billion in assets on platform. Previously, he founded and sold Iris Automation, worked on NASA's Mars Helicopter, and went through Y Combinator. He's raised over $30M in venture capital and was recognized by Forbes 30 Under 30. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Equity Hammer, a venture studio and consulting firm, has created its intensive Entrepreneur's Apprentice program, designed to pair ambitious students with seasoned business leaders. This program aims to cultivate the next generation of business leaders by offering practical insights and skills beyond the traditional classroom.In this interview, Founder and CEO William Christensen discusses the Entrepreneur's Apprentice program and offers valuable insights on how entrepreneurs and solopreneurs can thrive in business, even with ADHD. He also highlights how automation and AI help those with ADHD overcome organizational challenges, empowering them to harness their creativity and scale their businesses effectively.Discover more about Equity Hammer and their Entrepreneur's Apprentice Program: https://equityhammer.com/Watch the full YouTube interview here: https://youtu.be/bEnI30mCQrgAnd follow us to stay updated: https://www.youtube.com/@GlobalOneMedia?sub_confirmation=1

Kristin Epperson is the driving force behind Charity Matterz, an organization dedicated to strengthening the structural foundation and sustainability of nonprofits. Charity Matterz empowers organizations by providing strategic guidance in leadership development, operational optimization, and fostering long-term sustainability. By embedding social equity into every aspect of its work, Charity Matterz ensures that its solutions are inclusive and impactful. As the Founder and CEO, Kristin brings a wealth of expertise in nonprofit management and business strategy. Her skills in negotiation, organizational design, and data-driven decision-making have positioned Charity Matterz as a trusted partner for nonprofits aiming to build sustainable and resilient systems. Kristin's innovative approach emphasizes the importance of developing structures that enable nonprofits to achieve their missions effectively and sustainably. In addition to leading Charity Matterz, Kristin holds influential roles such as President of the Laguna Niguel Rotary Club and U.S. Ambassador to FODEMA in Malawi and LifeLink Rwanda. Her work with nonprofits like Otra Mas has been transformative, where she has implemented robust systems, optimized resource allocation, and fostered strategic partnerships that promote long-term viability. Charity Matterz is driven by a mission to build sustainable nonprofit organizations that uplift all aspects of human life. By fostering a culture of collaboration and addressing the needs of the most vulnerable, the organization envisions a future where effective structures and partnerships lead to lasting and meaningful change. Charity Matterz celebrates the intrinsic value of every individual, creating a legacy of empowerment, compassion, and sustainable impact. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

this episode is awesome. I had fun recording it. I talk about business and business owner perspective on how to hustle. You will learn something from all these experiences of mine. Flipping through Hiram Clarke on this cool morning. Subscribe. #evanwrekn #mastermindalliancepublishinggroup #mmapgx #mmapgxhoodie #mmapgxshirt #hiramclarke

In his role as COO and Co-Founder at Stratus Financial, Brandon Martini spearheads strategic initiatives and oversees day-to-day operations to drive growth and ensure operational excellence. Together with Stratus FInancial's exceptional team, he has played a pivotal role in shaping the company's vision and implementing a customer-centric approach. Stratus' mission is to revolutionize the financial landscape by offering comprehensive and intuitive solutions tailored to meet the unique needs of its clients. Brandon has been flying since 2014 and holds Commercial Pilot Certificates along with CFI/CFII/MEI instructor ratings. He has a deep knowledge of part 141 and part 61 flight school operations in addition to training guidelines set forth by syllabuses and the FAA. With expertise in flight instruction and a deep understanding of pilot student loans and private finance, Brandon leverages his skills to create innovative solutions in the aviation industry. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Ashleigh Louis, PhD, and Jeff Soilson, JD, co-founded Quantum ADR to help people stay out of court and avoid legal fees through mediation. As a dual-licensed psychologist and marriage and family therapist alongside a former family law litigator, they weave together their combined five decades of psychology and family law experience to facilitate negotiation, insight, and value-aligned decision-making. Their fully online practice meets clients where they are in order to support them through conflict as effectively and efficiently as possible. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Naushad Huda is a Senior Principal at Slalom, a global management consulting firm, where he leads customer strategy for Contact Center Transformations. He leads with a passion for research, problem-solving, and actionable insights. His career is marked by an unwavering belief in human potential, a trait that fuels his optimism and commitment to creating meaningful connections. Naushad's curiosity is boundless, driving him to explore new ideas and continuously learn. This insatiable curiosity has not only propelled his professional achievements but also inspired his passion project, VINOPOP™. This unique venture's mission is to “bring the tasting room experience out of the tasting room”, offering intimate wine-tasting events led by winemakers. By understanding the nuances of why people love visiting winery tasting rooms, Naushad crafted an experience that blends storytelling with personal enjoyment. The success of these pop-up events has led to the launch of VINOPOP™ Private, which offers personalized wine-tasting experiences for both home gatherings and corporate events. Naushad attributes much of his success to three key qualities: curiosity, humility in acknowledging what he doesn't know, and a strong commitment to trust and integrity. He encourages others to nurture their curiosity, embrace the learning process, and maintain a reputation of honesty and reliability. His journey is a testament to the power of asking questions, embracing new challenges, and building trust. Through VINOPOP™, Naushad continues to create memorable and educational experiences, emphasizing that it's not just about the wine, but the stories, connections, and moments shared. As Naushad looks to the future, he remains excited about expanding VINOPOP™ and bringing the magic of the tasting room to more people in innovative and engaging ways. His story exemplifies the impact of curiosity, integrity, and human connection in both personal and professional realms. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Anoushka Mirchandani is the founder of SIMMER, a financial literacy platform designed to make managing money simple and approachable. With almost two decades of experience in the financial services industry, including leadership roles at Morgan Stanley and BlackRock, Anoushka has a proven track record of driving innovation and building strategic solutions. At SIMMER, Anoushka focuses on offering bite-sized lessons and interactive tools through a gamified approach, helping users build confidence and take control of their financial futures. With the platform set to launch in 2025, Anoushka is dedicated to making financial literacy accessible and actionable for the next generation. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Steve Healis graduated from Cal Poly Pomona with an engineering degree but quickly realized he did not want to be an engineer. Procter & Gamble only hired engineers for their entry-level supervisory positions because engineers would have a better understanding of the technology – BUT they had to find engineers who also had people skills. Steve started as a supervisor in the laundry detergent (Tide, Bold, etc.) packaging department and, after two years, was promoted to warehouse manager. During this time, he learned how to hire, fire, discipline, motivate, and manage professionally. Later, he was recruited by Frito-Lay as the Sales Operations Manager, overseeing distribution facilities and the truck fleet in the Pacific Northwest. His last corporate job was as Sales and Customer Service Manager for Technicolor Videocassette in Newbury Park, CA. They duplicated videocassettes for all the major studios (Disney, Warner Brothers, MGM, etc.), and it was here that Steve learned about corporate sales and customer service. Six years of corporate jobs, combined with his engineering background, prepared him perfectly for business ownership. In 1988, a friend from Procter & Gamble asked Steve to join him in growing his part-time janitorial business. Steve said yes, and in six years, they grew the company from one employee to 50. Seeking more, they split in 1994, and Steve started Avalon Building Maintenance, Inc. with 20 employees. Over the next five years, he grew it to 450 employees, making the Inc. 500 list. Engineers with Steve's degree were known as “efficiency experts,” and he incorporated a limousine as a mobile office, equipped for work on the go. In 2002, Steve was approached to sell his company but declined because key employees would be let go. Instead, in 2003, he sold the company to his top employees with a 50-year royalty agreement. This allowed Steve to create a unique way to sell businesses that gives the seller a lifetime of residual income while enabling employees to buy the business with no money down. He has since helped many other businesses sell their companies this way (PassTheBaton.com). This reduced schedule over the last 21 years has allowed Steve the time and resources to launch various businesses, including an employment agency, a computer company, and a home cleaning company. He has started 25 total businesses with 28 partners, employing over 1,500 people, and recently launched a logistics company that helps people receive, inspect, store, deliver, and install high-end furniture in their new home or office. Steve lost his only daughter to mental illness and got divorced in 2018. In 2021, Steve met Andressa in Brazil, and they got married in 2023. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.