Podcasts about chief communications

Jon Harris, EVP & Chief Communications and Networking Officer at ConAgra Brands, has led an extraordinary career built on empathy, authenticity, and bold storytelling. In this episode of Owning Your Legacy, Jon shares his journey—from humble beginnings and a life-changing internship at the Howard Stern Show to top-level roles at PepsiCo, Sara Lee, and now ConAgra.Jon opens up about his childhood promise to help others, his philosophy of building genuine relationships, and how he became a trusted advisor to some of the biggest names in business and media. Whether you're interested in PR, personal branding, leadership, or career reinvention, this episode is packed with wisdom, laughs, and heartfelt moments.

In the latest episode of The Voice Podcast, IABC Ottawa hosts Anu Sharma and Aishwarya Chauhan engage in a discussion with Shweta Munjal, Chief Communications and CSR Officer at Glenmark Pharmaceuticals. With over 20 years of experience across sectors including tech, retail, FMCG, finance, and healthcare, Shweta brings a wealth of knowledge and a unique cross-sector perspective to the conversation. She shares insights into building impactful communication strategies, leading with empathy, and navigating the fast-paced, ever-evolving communications landscape. From discussing her career journey to unpacking the “three C's” of effective communication—Clarity, Connection, and Consistency—Shweta offers valuable lessons for professionals at all stages of their careers. She emphasizes the power of story-listening, cultural intelligence, and authenticity, highlighting her favourite campaign, "Built by You”, a purpose-driven initiative centered on employee engagement and the power of authentic storytelling. As she reflects, 'True communication goes beyond messaging—it's about creating real meaning.'" Don't miss this inspiring and practical conversation that will leave you thinking differently about leadership, empathy, and the future of our field. Listen now on your favourite podcast platform. Tune in now to elevate your communication skills! If you have any questions or feedback, reach out to us at vpdigital@ottawa.iabc.com.

Send me a messageIn this episode of the Climate Confident podcast, I spoke with Laura Miranda Perez, Chief Communications & Sustainability Officer at Oxford PV, about one of the most important developments in solar tech today: perovskite-silicon tandem solar cells.We unpacked how Oxford PV's approach improves solar panel efficiency from the typical 20–22% to over 30%, and why that matters not just for land use, but also for grid capacity, system costs, and the speed of global decarbonisation. Laura also explained how tandem cells work, why silicon has hit a performance ceiling, and how perovskite offers a new path forward.We dug into the real-world implications:Why higher efficiency panels lower the cost of electricity, not just hardwareHow tandem solar can reduce emissions by 20% or more, even compared to conventional solarWhat's holding Europe back in solar manufacturing, despite strong deployment figuresWhy utilities, not just residential customers, are driving early demand for Oxford PV's techLaura also addressed common misconceptions about solar, including whether it works in cloudy weather and the overblown concerns about solar panel waste.If you're working in clean energy, manufacturing, or just curious about where solar is headed, this is a must-listen conversation.

In this episode, William “Skip” Hidlay, Chief Communications and Marketing Officer at The Ohio State University Wexner Medical Center, shares how his team is leveraging generative AI, integrated storytelling, and strategic improvisation to drive brand growth ahead of the center's historic expansion.

Pamela Greenwalt, Chief Communications and Marketing Officer at SAG-AFTRA, reflects on the impactful initiatives taken to secure the ethical use of AI. She explains how AI and deepfakes compromise the integrity of artistic expression. Pamela also encourages other communicators to approach the use of AI with caution and awareness.

It's YOUR time to #EdUpPCO In this episode, YOUR guest is Carrie Phillips, Chief Communications and Marketing Officer at the University of Arkansas at Little Rock. YOUR host is Amrit Ahluwalia⁠⁠, Executive Director of Continuing Studies at Western University in London, Ontario, Canada. This episode was edited and produced by Kyling Reddington.Some key questions we tackle:·      How do university marketers balance brand marketing and program promotion efforts?·       What are some of the industries you're watching forexamples of experiments to try in the higher ed space?·      What are the most common misconceptions colleagues across the institution tend to have about institutional marketing? Listen in to #EdUp! Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - ⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠ & ⁠⁠⁠⁠Dr. Joe Sallustio⁠⁠⁠⁠Join YOUR EdUp community at ⁠⁠⁠⁠The EdUp Experience⁠⁠⁠⁠!We make education YOUR business!

In this episode of Getting to Aha!, host Darshan Mehta chats with Carrie Phillips, Chief Communications and Marketing Officer at the University of Arkansas at Little Rock, about the evolving landscape of higher education marketing. They explore the shift toward digital transformation, the balance between professional production and authentic storytelling, and the growing importance of personalization. Discover how universities can create engaging, data-driven campaigns that resonate with diverse stakeholders and adapt to the changing expectations of students and alumni.

What's in store for communicators in 2025? 11 PR's Top Pros share their top insights in our first episode of What to Watch for in 2025. Some of the topics discussed include challenges navigating disinformation, diversifying media, and the balance between AI and human intelligence. - Doug Simon, CEO, D S Simon Media - Bradley Akubuiro, Partner, Bully Pulpit International - Renee Mailhiot, Senior Vice President of Earned Media, Edelman - Raoul Bhavnani, Chief Communications Officer, Betterment - Julie Murphy, President, Sage Communications - Mike Doyle, Global CEO, Ketchum - Emily Teitelbaum, Chief Communications Officer, Libra Group - Saul Hafenbredl, Partner at CB&A, A FINN Partners Company, in the Global Education Practice - Monique Kelley, Associate Professor of the Practice at Boston University and CEO & Founder of Monique Kelley Consulting - Shauna Keough, President, U.S. Public Relations, Syneos Health - Blake Simpson, Senior Vice President, Chief Communications and Corporate Affairs Officer at Adtalem Global Education

Blake Simpson, Senior Vice President, Chief Communications and Corporate Affairs Officer at Adtalem Global Education, explains how her team defines and measures campaign effectiveness. She shares the importance of integrating non-traditional, owned, and earned media to create a cohesive strategy. She also talks about how the CCO role will continue to evolve.

Money Talks is hosted by Dr Nancy Lottridge Anderson, President of New Perspectives and Ryder Taff, Portfolio Manager at New Perspectives. To email a question to the show, send it to money@mpbonline.org. In this encore episode, Malary White, Chief Communications officer for the Mississippi Emergency Management Agency joins the show to talk about the mission of MEMA. Hosted on Acast. See acast.com/privacy for more information.

In this episode, we welcome Nishant Saxena, a storyteller and climate communicator. With over two decades of experience in strategic communication within the energy and environment sectors, Nishant has mastered the art of blending storytelling with impactful advocacy. As the Chief Communications and Culture Officer at Mercados Energy Markets India and a member of the IUCN Communications Commission, he's committed to driving action for a greener planet. Join us as Nishant shares how his intense short stories, science communication expertise, and grassroots-focused climate narratives are transforming public engagement in critical environmental issues. Discussion Highlights: Bridging the Climate Communication Gap: Why Nishant chose Hindi-speaking audiences for Climate Kahani. The role of language in connecting with diverse demographics on climate issues. Storytelling as a Catalyst for Change: The evolution of storytelling in tackling critical issues like climate change. Insights from Kahani Cafe's journey to over two million readers and listeners. Strategic Communication in the Energy Sector: Communication challenges faced by the energy industry. Solutions for better engagement and impact through strategic narratives. Grassroots Engagement without Political Alignments: Balancing neutrality while making climate change a public and political concern. Why grassroots participation is crucial for effective climate action. Creating Climate Content for Children: The importance of involving children in the climate conversation. Nishant's approach to simplifying complex environmental issues for young minds. Strategic Communication's Broader Impact: Real-world examples of how effective communication benefits organizations and society. How Nishant's approach fosters environmental and societal resilience. In this episode we attempt to dive into the intersection of storytelling, strategic communication, and climate advocacy with Nishant Saxena. If your organisation is dedicated to driving positive social change, we want to hear from you. Reach out to us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Good Sight⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ by emailing us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠contact@thegoodsight.org⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ with a brief description of your work and achievements, or give us a call at 9696399931.

We revisit a panel talk from Transformation Conference in Stockholm back in August, where we talked to the minds behind Syre, the Swedish innovation startup that aims to create textile recycling on a global scale. Syre has captured the attention of the fashion and sustainability communities with its ambition to create recyclable polyester on a massive scale. Emma and Erik provide a behind-the-scenes look at how this innovation is set to transform the industry.We speak with Emma Stjernlöf, Chief Communications and People Officer at SyreErik Lagerblad, Head of H&M Group Ventures.In this conversation, we talk about:The origins of Syre's recyclable polyester innovation.The concept of a “gigafactory” and its role in producing sustainable materials at scale.The importance of collaboration between fashion brands, material suppliers, and technology companies.H&M unique involvement and why they are betting so big on SyreHost:Konrad Olsson, Editor-in-Chief, Scandinavian MIND—Scandinavian MIND is a media platform and branding agency operating at the intersection of lifestyle industries and tech. Sign up for our newsletter:www.scandinavianmind.com/newslettersConnect with our agency:www.scandinavianmind.com/agency Hosted on Acast. See acast.com/privacy for more information.

In this special Veterans Day episode of Your Next Mission® video podcast, SMA Tilley sits down with Dan Clare, Chief Communications and Outreach Officer with DAV (Disabled American Veterans), to highlight the incredible work of one of the largest and most influential non-profit organizations that supports those that have served, our Veterans and their Families.

Ryan Gorman hosts a Veterans Day weekend special featuring the following organizations helping veterans and their families nationwide:  Colonel Duncan S. Milne (Ret.) - U.S. Marine Corps Veteran & President of the Dixon Center for Military and Veterans ServicesDan Clare - US Marine & Air Force Veteran and Chief Communications & Outreach Officer at Disable American VeteransJim Whaley - U.S. Army Veteran & CEO of Mission Roll Call Brigadier General Jack Hammond (Ret.) - U.S. Army Veteran & Executive Director of Home Base Matt Parrish - Green Beret Veteran & Executive Director of Task Force Dagger

Lizzy Pollott,  Acast's Chief Communications and Brand Officer,  sits down with Fresh Air Founder Neil Cowling and Director of Content Michaela Hallam. Together they discuss how brands can work with podcasting on a commercial basis and the value Acast can deliver to enable this. Plus the usual chat about recent audio news, and there's a podcast recommendation from the Fresh Air team.To find out more about how Fresh Air can help you create a podcast for your brand, or promote your brand through audio, go to freshair.audio See omnystudio.com/listener for privacy information.

Today we're exploring the dynamic intersection of healthcare, privacy, and patient experience with Tracey Schroeder, Chief Communications & External Affairs Officer at Inova Health System. Tracey brings a unique perspective from her transition from the hospitality industry with a role as Vice President and Global Head of Consumer PR at Marriott International to healthcare with her current role at Inova. Tracey Schroeder is Chief Communications and External Affairs Officer at Inova Health System. Tracey leads communications, marketing, physician relations and government affairs for Inova Health System, inclusive of brand development, internal communications, physician communications, media relations, social media, and digital strategy. Tracey leads a team of 70 individuals supporting Inova, a $6 billion health system in Northern Virginia. Inova sees over two million unique patients a year across five hospitals and 200 outpatient sites. Prior to joining Inova in 2021, Tracey served as Vice President, Global Consumer Public Relations at Marriott International leading public relations for Marriott's 30 brands and consumer-facing initiatives across customer experience, digital, experiential, and global marketing partnerships. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we're exploring the dynamic intersection of healthcare, privacy, and patient experience with Tracey Schroeder, Chief Communications & External Affairs Officer at Inova Health System. Tracey brings a unique perspective from her transition from the hospitality industry with a role as Vice President and Global Head of Consumer PR at Marriott International to healthcare with her current role at Inova. Tracey Schroeder is Chief Communications and External Affairs Officer at Inova Health System. Tracey leads communications, marketing, physician relations and government affairs for Inova Health System, inclusive of brand development, internal communications, physician communications, media relations, social media, and digital strategy. Tracey leads a team of 70 individuals supporting Inova, a $6 billion health system in Northern Virginia. Inova sees over two million unique patients a year across five hospitals and 200 outpatient sites. Prior to joining Inova in 2021, Tracey served as Vice President, Global Consumer Public Relations at Marriott International leading public relations for Marriott's 30 brands and consumer-facing initiatives across customer experience, digital, experiential, and global marketing partnerships. Learn more about your ad choices. Visit megaphone.fm/adchoices

Good morning from Pharma and Biotech daily: the podcast that gives you only what's important to hear in Pharma e Biotech world.Biopharma company ArsenalBio recently raised $325 million in funding, marking one of the largest biotech funding rounds of the year. This news comes as Biomarin focuses on growth plans centered around their drug for skeletal disorders. However, the gene and cell therapy investment market is currently experiencing a slowdown, with fewer funding rounds closed compared to previous years. On a positive note, a high-dose study of Biogen's spinal muscular atrophy drug showed promising results, while Denali Therapeutics and Regenxbio are moving forward with drug approval applications. In the oncology research sector, advancements in treatments, particularly in cancer immunotherapy and personalized medicine based on genetics, continue to be made. Despite these successes, there are reports of challenges faced by gene therapy companies, such as the closure of Astellas Gene Therapies' manufacturing facility affecting 100 employees and employers hesitant to cover the costs of rare disease treatments.The EU GMP Annex 1 revision has significant impacts on drug manufacturers, as non-compliance puts their ability to create and sell products in impacted markets at risk. Manufacturers must assess components for readiness to comply with the new regulations to avoid manufacturing non-compliance, potential product recalls, and market exclusions. To maintain compliance, staying informed about key considerations and taking steps to mitigate risks is crucial.Mississippi has awarded medicaid contracts to Centene, Molina, and TrueCare. Steward Health Care faced financial challenges with unprofitable deals in Massachusetts, while CEO Ralph de la Torre snubbed a Senate subpoena. Molina appointed its CFO to oversee its medicaid and ACA marketplace businesses. Healthcare providers are addressing burnout among staff, trends in telehealth and provider-payer relationships are being discussed. In California, the Senate passed a bill to regulate private-equity healthcare deals while a judge blocked Ohio from enforcing laws restricting medication abortions.Edwards recently laid off more than 500 employees after selling its critical care division to BD. The FDA has issued warning letters to four companies regarding ozone cleaners for CPAP machines. Abbott has partnered with Beta Bionics to integrate its glucose sensor with an automated insulin delivery system. The European Heart Group recommends renal denervation for some patients with uncontrolled high blood pressure.Biopharma Dive's newsletter on September 5, 2024, highlighted various key topics in the biopharma industry focusing on industry trends and developments. Additionally, it featured sponsored content on AI's role in life sciences and white papers on process analytical technology in the biopharma industry.The pharmaceutical industry faces challenges in reputation and communication with the media despite recent successes such as the development of COVID-19 vaccines. Merck & Co.'s Chief Communications and Public Affairs Officer is promoting openness and transparency in communication to improve the industry's reputation.Cell and gene therapy research is gaining interest from investors and innovators despite facing challenges in keeping up with industry growth. The latest developments focus on overcoming barriers with outside support and potential advancements in CAR-T cell therapy options.Payers can strategically use technology to build a solid data foundation by improving provider data quality through new technology tools.Researchers need to effectively collect social determinants of health (SDoH) data while ensuring privacy and security. A playbook provides insights on utilizing SDoH data effectively for health economics & outcomes research.Industry professionals are invited to join Snowflake Industry Day, a virtual event focusing on how technology leaders use

Amanda Covington, a respected Kaysville resident and friend, is an influential figure in leadership and service. Since moving to Kaysville City in 2009, with a brief interval in Washington, D.C., from 2012 to 2015, Amanda has made significant contributions to corporate communications and government relations. Currently, she serves as the Chief Communications & Government Relations Officer for the Larry H. Miller Group of Companies. Prior to this role, Amanda was the Senior Vice President of Communications and Government Relations at Vista Outdoor Inc. She brings over 20 years of expertise in leading strategies for financial communications, crisis management, media relations, corporate branding, digital media, employee relations, public policy, and community engagement. Amanda's extensive career includes roles as Vice President of Corporate Communications for ATK, an aerospace, defense, and commercial products company, and Assistant Commissioner for Public Affairs at the Utah System of Higher Education. In this position, she managed communications and legislative relations for the State Board of Regents. She also served as the Deputy for Communications and spokesperson for Utah Governor Olene S. Walker, and as the Director of Communications for the Utah Department of Transportation. Her background in broadcast journalism includes work with Utah's NBC and ABC affiliates. In addition to her professional achievements, Amanda is actively involved in several boards and advisory positions. She serves as a trustee and board member for the Walker Institute of Politics and Public Service at Weber State University, is an advisory board member for the Utah Women's Leadership Institute, and is a member of the University of Utah College of Social and Behavioral Science Advancement Board. She also serves on the board of the Utah chapter of the National Association of Corporate Directors. Amanda earned an Honors bachelor's degree in Mass Communications and a Master of Public Administration from the University of Utah. In her free time, she enjoys wake surfing, snow skiing, and traveling with her husband and two sons.          

Lauren Griswold's resume spans from baseball diamonds to the halls of higher education. Currently, she serves as the Chief Communications and Marketing Officer for Boise State University. She joined them in 2019 as Associate Vice President for Creative Strategy and quickly rose through the ranks, taking on increasing responsibility for the university's communications and marketing efforts. But it's her diverse background – with stints at Arizona State University, Mt. Hood Community College, Edelman Public Relations, Microsoft, and even Major League Baseball – that make her career journey so interesting, In this episode, Lauren shares wisdom from her path. The central theme that emerges is the power of embracing the unexpected, taking risks, and staying true to your own definition of success. Lauren's story shows us how to build a fulfilling career on your own terms, even if it means coloring outside the lines. If you're looking for inspiration and actionable advice on your own path to a successful marketing career, this episode is for you.

CAN WE TALK ABOUT FUSION STUDIOS? Fusion Studios provides permanent supportive and bridge housing to move people out of homelessness and into successful lives. One resident who is trying to get back on his feet has been sharing the problems there with me and others and I've asked Cathy Alderman, Chief Communications and Public Policy Officer to join me on the show to talk about it. From internet issues to people attacking other people while on drugs, Fusion hasn't shown to be the safe space many would hope for.

Step up to the plate for an unforgettable episode as we step into the dugout with Karen Forgus, the Chief Communications & Community Officer for the Cincinnati Reds. Join us as we round the bases of Karen's remarkable career, where she's not only kept the Reds' communications game on point but has also hit it out of the park in community engagement.With a curveball of leadership skills and strategic batting power, Karen has been a game-changer in shaping the Reds' business operations, rallying the community, and helping the team steal bases towards victory. From crafting winning marketing strategies to knocking community outreach programs out of the park, Karen's vision and dedication have scored big for the Reds.Catch Karen's fastball insights, home run-worthy anecdotes, and her undying love for baseball, community, and family. Whether you're a die-hard Reds fan or a business slugger looking for inspiration, this episode promises to be a grand slam. Don't strike out on this exclusive conversation with one of the driving forces behind the Cincinnati Reds' championship journey! Let's Rediscover Karen's Story!Connect with RESLV to rediscover your own story and stay up to date with us by following any of the links below: LinkedInInstagramFacebookWatch the episode on YouTube, yes you can experience this fun in video mode!

  Leaders from Ballad Health, Baystate Health, Stony Brook Medicine and Purple Lab share how health systems can take a more sophisticated and consumer-focused approach to attracting new patients.    Our expert panel leads a thought-provoking discussion on the importance of seeing patients as healthcare consumers and understanding how they make decisions, what motivates them, and how, where, and why they engage with the broader healthcare system.    You will discover innovative patient acquisition strategies and best practices you can implement in your organization to break through the market clutter, differentiate your health system's offerings and create a message that resonates with customers.   Themes covered: Consumer Centricity & The Patient Journey Personalized, Data-Driven Marketing Health Equity   Guests: Ebrahim Barkoudah, MD, MPH, MBA, System Chief of Hospital Medicine and Regional Chief Medical Officer/Regional Quality Officer, Baystate Health Timothy Brown, Chief Communications and Marketing Officer, Stony Brook Medicine Molly Luton, Chief Marketing and Communications Officer, Ballad Health Ted Sweetser, Vice President, Strategy, Healthcare, Purple Labs   Bios: https://www.brightspotsinhealthcare.com/events/how-top-hospital-systems-are-capturing-new-patients/ We are proud to have Purple Lab as the sponsor of this event. Their support is Instrumental in bringing you this insightful discussion. PurpleLab is a health tech company that puts valuable healthcare insights in customers' hands, enabling the healthcare industry to drive better outcomes through access to real-world data. https://purplelab.com/  

There is no better time to prepare for your search for a board position than in the seasons of life leading up to it. And with 30% of those on public company boards now being women, there are more resources than ever to prepare you and stories from other women who have already made the journey to learn from. Join us for a replay of our recent Linkedin Live with Kimberley Goode where she shares  the blend of industry expertise, strategic networking, and impactful initiatives that paved the way for her recent board appointment. This week's episode 113 of How Women Inspire Podcast is about preparing for the boardroom and strategies for success as a board member! In this episode of How Women Inspire Podcast, Kimberley Goode shares the importance of networking before you're ready to be on a board and actionable steps you can take right now to prepare yourself for your search for a board seat. Kimberley Goode is the Chief Communications and Social Impact Officer of BMO Financial Group and a board director at Providence Health Plan. She is a leader with passion for stakeholder engagement strategies, integrated communication, reputation management, brand building, corporate social responsibility, culture, diversity and inclusion. Kimberley has been recognized on the Most Influential Women in Bay Area Business list by the San Francisco Business Times, as one of the Most Influential Blacks in Corporate America by Savoy magazine, and many others.Some of the talking points Julie and Kimberley go over in this episode include:Living by the How Women Lead credo.The importance of relationships and accountability in board service.Prioritizing board service based on stage and season of life.The need for diverse perspectives on boards to avoid recreating institutional biases in the changing world.You can head to the How Women Lead Linkedin page to catch the original conversation!Thank you for listening! If you enjoyed this episode, take a screenshot of the episode to post in your stories and tag me!  And don't forget to follow, rate, and review the podcast and tell me your key takeaways!Learn more about How Women Inspire at https://www.howwomenlead.com/podcast CONNECT WITH KIMBERLEY GOODE:LinkedInCONNECT WITH JULIE CASTRO ABRAMS:LinkedIn - JulieHow Women LeadHow Women InvestHow Women GiveInstagram - HWLLinkedIn - HWLFacebook - HWLJoin us for Get On Board Week from October 16-20, 2023. Registration is now open at https://www.howwomenlead.com/getonboard

Episode 754 (1 hr 05 mins 22 secs) Did you go to WonderCon Anaheim 2024? How was your experience walking the Exhibit Hall or attending the Panels? What did you buy? Who did you see? Albert and Derek of the Geekdom Fancast share their thoughts on the event, plus the annual interview with the Chief Communications and Strategies Officer; David Glanzer. Show Notes and Contact Info can be found at… https://www.whowhatwhereswhy.com/stuffjunk/2024/4/1/754

[00:00:00] Larry Lincoln: And I had some good mentors along the way. My very first supervisor in the military, his name was Charles Benton. I'll never forget him. He told me, he said, look - there are keys to success. You want to be professional. You don't have to know everything, but if you don't know it, be willing to find out and always be available, turn situations into not a no, but try to find win situations for people. [00:00:24] Larry Lincoln: And those are the things that have always stuck with me. +++++++++++++++++++++= Tommy Thomas: My guest today is Larry Lincoln. Larry and I have been friends for, I don't know, 15-20 years.  Larry, do you recall our first meeting? [00:00:35] Larry Lincoln: Yeah, I think it was back when I was still in Colorado Springs at one of the ministries there. So yeah, it's been about that length of time. [00:00:44] Tommy Thomas: And I remember when we had dinner, you and I, and your wife, and like my friend Bo Patton, the football player at Vanderbilt told me when he met me and my wife, he said, Tommy, you out kicked your coverage. And so, I'm going to say having had dinner with Dixie, you definitely out kicked your coverage in that merger. [00:01:03] Larry Lincoln: Amen, brother. So true. So true. [00:01:06] Tommy Thomas: Larry's been into the Communications and Public Relations field I guess his entire adult life. And that's one of the reasons I wanted to get him on the call. We'd say we've known each other a long time. I've watched his career. He is currently working with Compassion International. He'll tell us a little bit about his work there, but Larry, take me back to your early days.  What two or three experiences do you remember from childhood that made you into the man you are today? [00:01:32] Larry Lincoln: Wow. Yeah, my childhood was a little atypical, Tommy, not the standard one. As a kid my parents weren't together. They split up when I was a young age, and they did one thing other than having us, but what they decided is they knew that things weren't going to work, and they wanted the kids, there were three of us at the time, to be in more stable homes. I was born in Martinsburg, West Virginia, and my folks sent me up to live with grandparents in Newcastle, Pennsylvania, a little town outside of Pittsburgh. And growing up there, man, it was so special because my grandmother was a God-fearing woman. We called her Mother Mary, but she was the one who just embraced me. [00:02:14] Larry Lincoln: I'll never forget as a three-year-old, I remember sitting on the floor learning to read with blocks. She was just so invested in my life. And so, growing up together in that home and having her just pour into me was something I'll never forget. She was just a godsend. She was ahead of her time. She was very into trying to shape and mold me into being a godly man. She always used to tell me, I'd ask her as a young kid, Mother Mary, what do you want me to be? And she said, son, love the Lord and be a good man. And that was all that she ever asked of me. So, remembering growing up in that home, growing up in our neighborhood, the church was called St. John's United Holy Church. And she made sure that as a youngster, I was in that church and that was like an extended family for me, they were so close and so nurturing and loving and then finally entering the military. I think the military was easy compared to growing up in Mother Mary's house. [00:03:10] Larry Lincoln: The military that esprit de corps, that structure, that being a part of something bigger than yourself, that really appealed to me. So those are a few experiences, I believe, shaped who I am today. [00:03:24] Tommy Thomas: How'd you get from high school to the military? Was there a big decision mark there? [00:03:29] Larry Lincoln: No what it was I went off to college following high school for a brief period of time, about a year, but my grandmother was ill during my college, my high school time. And so, I finished school and was taking care of her. And I wanted to stay nearby. I was a baseball player for a time, and I really wanted to play baseball in college. I had a brother at that time who was in the Air Force over in Hawaii and he was doing well, but I couldn't leave her. So, I decided to stay close to home and take care of her and go to a local college there, West Minister College, in New Wilmington, Pennsylvania. [00:04:05] Larry Lincoln: But then she passed. And then, as a youngster with all that stuff going on, and then of course, college getting expensive and stuff, I said, I wanted to take a break. And my brother was doing well in the military. And I said, oh, let me give that a try. So that's how I got into the military. [00:04:21] Tommy Thomas: Is that how you got into public relations and communications in the military? [00:04:25] Larry Lincoln: Yes, absolutely. I spent 22 years total in the Air Force and for the lion's share at that time, I was in public affairs, which was public affairs is the military version of public relations, I went to journalism school, and learned to write. I went all the way up through the ranks and held every job in communications, in media relations, community relations, planning, crisis communication, all that great stuff. And so, they give you a well-rounded education. That's how I got my start and I've been doing it ever since. [00:04:56] Tommy Thomas: So, what do you remember about the first time you had to manage people? [00:05:00] Larry Lincoln: Wow. I'll tell you in the Air Force, one thing about it is they send you, they give you a lot of training. So, you go to leadership school and all these things. I went to all those. They give you the theory of what you should do as a leader and how you should lead people. But when you step into that role for the first time, and sometimes some of the people around the same age as you. And you're being called to have responsibility and lead. It was terrifying at first because, wow, can I do this? But then at the same time, knowing that they had prepared you well, they trained you well, it was a matter of just stepping into that role with confidence and learning along the way. [00:05:40] Larry Lincoln: And I had some good mentors along the way. My very first supervisor in the military, his name was Charles Benton. I'll never forget him. He told me, he said, look - there are keys to success. He said, you want to be professional. He said, you don't have to know everything, but if you don't know it, be willing to find out and always be available, turn situations into not a no, but try to find win situations for people. And those are the things that's always stuck with me. [00:06:08] Tommy Thomas: Of course, I know a lot of the stuff you did in the military might be classified, but are there any crisis management stories you could tell that that turned out well? [00:06:18] Larry Lincoln: Do we have time? Tell me, one of the things is, yeah, I've been involved in enumerable crisis situations in the military and out of the military, and I think that they provided a tremendous platform for understanding what happens and how to respond. I learned early on that you are either in a crisis, getting ready to go into one, or you're coming out of one.  So, planning and preparation are key! [00:06:31] Larry Lincoln: Things like that. I've been involved in everything from plane crashes, the bombings, the Khobar Tower bombings, the Payne Stewart plane crash. A lot of different crisis situations, natural disasters, hurricanes, and things don't just happen. One of the things that I learned in that situation is that you're either in a crisis, you're getting ready to go into one, or you're coming out of one. [00:06:54] Larry Lincoln: And so, preparation and planning becomes really key. [00:06:57] Tommy Thomas: I remember the Payne Stewart crash and, knew a little bit about his family. What do you remember about that? [00:07:05] Larry Lincoln: I remember it was a national media situation where, if you recall, that plane was just drifting out there, and it was all over the television.  It was a very tense situation, and we didn't have a lot of answers because, at that point in time, we had to wait for some things to happen. But I remember just being captivated just like the rest of the world with that situation and being intimately involved in responding. I was at NORAD Space Command there in Colorado Springs at the time, and NORAD had those jets that were actually tracking and tracking that and were sent up to intercept that and let it play out. So, it was a really interesting situation. It was heartbreaking, but that's the level of crisis and things that we became used to in the military career. ++++++++++++++++++ [00:07:51] Tommy Thomas: Let's go to the nonprofit sector. Because you've spent some time with some good organizations in the nonprofit world. How does a nonprofit preparedness compare with the military level of preparedness for emergencies or crisis? [00:08:04] Larry Lincoln: Generally speaking, I think that the federal government and the military, of course, it's very institutionalized and sometimes in the nonprofit community we don't know what we don't know. And many times, organizations get caught flat-footed, but I think there's a lesson to be learned there that, like I said, if you go back to what I said earlier, that cycle, you're preparing to enter a crisis. You're in a crisis or you're coming out of one.  If you look at that, and that as a constant, it allows you to look at situations that you can prepare for. [00:08:35] Larry Lincoln: You can think about your vulnerabilities, and that's one of the things senior communications folks have a role, especially in PR being able to look out and forecast for an organization, what the environment looks like, what some of the risks and threats. I think we all have the ability to do that. [00:08:52] Larry Lincoln: It's just the consciousness and the intentionality of being able to plan. Nobody likes to be in that situation, but I think during those times when we're not, we should use those as opportunities to really look and get a good sense of our environment that we're operating in threats, risks, et cetera. [00:09:13] Tommy Thomas: In an ideal world, what's the role of the Chief Communications Officer? The Chief Communications Officer serves as a trusted advisor to the CEO in addition to serving as a brand ambassador and guardian of the organization's reputation. [00:09:18] Larry Lincoln: The Chief Communications Officer serves as a trusted advisor. They're responsible for key functions, such as advising your CEO, upper leadership on communication, engagement, goals, strategies, and issues. Coaching for top executives, strategic communication, engagement, planning, serving as a brand ambassador and guardian of organizational reputation. A lot of times I'd like to say that the individual who holds that role is also the conscience of an organization. They also foster visibility, and understanding of the operational objectives. One of the things that I think is really key to anyone in a communication role is understanding the business, and that's chief communication officer needs to understand the business, how it works, and the objectives in order to effectively communicate to external and internal audiences. [00:10:07] Larry Lincoln: And so bottom line, you'll want to serve to ensure organizational messaging, consistency to all of an organization's audiences, and that can be an umbrella function that covers things like corporate communications, media, relations, issues, crisis, reputation, and reputational, internal communications, things like that. [00:10:28] Tommy Thomas: What do you mean by the conscience of the organization? [00:10:32] Larry Lincoln: Many times, communicators, if you're really looking out at the landscape and understand your stakeholders, your publics, the people that you're working with. I like to take an attitude of if I'm a community serving in the senior communication function, and a lot of time operational decisions are made, I like to point out to senior leaders, you think about having an empty chair in that boardroom where you are and consider that empty chair being occupied by some of your stakeholders, be it the public, be it a donor. Be it an advocate. How would they feel? How would they react to what decision you're making? And many times, organizations think about how they operate, but they don't think about pulling the curtain back and having other people who are not in the organization understand how they operate. [00:11:21] Larry Lincoln: They take it for granted sometimes. So, if you use that approach and think about that empty chair and put a key audience there, how would they react? That's being a conscience and really thinking through the decisions and the postures that we're going to take because ultimately at the end of the line, those are the people that we're impacting. So that's what I mean by being a conscience and I think I'm a firm believer that organizations pretty much communicate how they operate. It just happens naturally. So, if you don't really think about those things, you're going to communicate in a vacuum and then try to play catch up to help key audiences understand what you really mean, what your heart is. [00:12:00] Tommy Thomas: Here again, in an ideal world, should the Chief Communications Officer sit on the cabinet, be on the same level as a CFO, Chief Information, or Chief Marketing Officer? [00:12:10] Larry Lincoln: Absolutely. It's vitally important that the Chief Communication Officer have that same type of relationship, a very close relationship at the top of the business, such as the CFO, the Chief Marketing Officer, and I'll tell you why. The CCO has to ensure continuously open and timely communications channels. There are a lot of things that impact an organization these days. A 24/7 news cycle that requires immediate response. The importance of reputational management and organizational branding. The need for alignment and integration of messaging throughout the organization. You talked earlier about crisis situations, the need for proactive and immediate crisis communication response. There are a lot of studies out there about chief communication officers. But there's one that talks about organizations with CCOs reporting directly to the CEO has the greatest alignment between corporate objectives, communications, and all activities. [00:13:10] Larry Lincoln: That involves engaging key stakeholders. Yeah, it's vitally important to have that direct peer relationship with some of those other C-Suite executives. [00:13:20] Tommy Thomas: You've done the communications piece and you've been Director of Public Relations. In broad terms, what's the difference between those two functions? I'll give you the definition of what PR is. It's the management function that establishes and maintains mutually beneficial relationships between an organization and the public on whom its success or failure depends. [00:13:27] Larry Lincoln: In broad terms, there's a lot of overlap, and think about the Chief Communications function, corporate communications, things like that as the umbrella. Typically, in the world that we live in now, public relations and I'll give you the definition of what PR is. It's the management function that establishes and maintains mutually beneficial relationships between an organization and the public on whom its success or failure depends. In our current framework of things, typically PR folks deal mostly with media engagement, and things like that. But they also reach beyond that to work with publics and organizations, publics and develop and maintain those key relationships. [00:14:08] Larry Lincoln: Think of the Chief Communications Officer who is developing the strategy. About how an organization communicates with all of its stakeholders and the PR function as executing that strategy for some specific audiences. [00:14:21] Tommy Thomas: Okay. I guess when you started, we didn't have a 24-hour news cycle or if we did, it was young.  How have you seen that impact communications, in general, and the effectiveness of corporate communications? [00:14:40] Larry Lincoln: It's definitely a challenge because there are a couple of challenges related to that. You're right in the past we did not have that 24/7, but with the proliferation of social media, it becomes an even greater challenge because now you have unvetted unfiltered experts on social media. One of the challenges of social media is that you now have unvetted, unfiltered experts who, on occasion, are sowing disinformation or misinformation.  That presents a challenge to the audience. [00:14:57] Larry Lincoln: Who rightfully in some cases maybe get it wrong, but in other cases are sowing disinformation or misinformation and so that becomes a challenge for our audiences because they're consuming this and some of them are very selective on what they consume. So, we have to really understand our audiences in many cases. We develop personas of different folks that we want to reach and understand where they get their information so we can tailor communications to get to them in a timely fashion. It's a huge challenge now because way back when we had three major networks, and they were respected. The news was then broadcast in a certain way, and now today with the proliferation of mass media, and social media, it's a huge challenge. [00:15:42] Larry Lincoln: And it makes us be able to want to be able to respond much more rapidly and be prepared. And that's why preparation and understanding audiences become so much more important. [00:15:53] Tommy Thomas: What is the biggest trouble a CEO can get into using social media? What are the downsides, maybe? [00:16:00] Larry Lincoln: Not understanding social media. And I think social media is a ripple. It should not be seen as something to avoid. Not at all. And there are some CEOs who just, I've heard of some who just refuse to engage in that. And they have to think of that as another key communication channel. They, just like you'd use media, just like you use internal, you have to plan for it. And so not having a plan, not understanding who the audience is, not really mapping out and being clear what you want to say and what you want them to do. Ultimately, everything that we do with communication, we want to move people. I tell people we want to move them along a continuum of awareness. Understanding acceptance and then commitment, and that's especially true in the nonprofit realm. You want to make people aware of what you do and why you make a difference in this cluttered world with all these different agencies that are doing many the same thing. And competing for the same audiences. why are we different? What's unique about us? Maybe we need to help you understand more about what we do and why it matters to you. Then you move them along that continuum to understand how it impacts them. What's in it for them? And then get them to accept and then commit once you can get them to that stage, then you can move them along and you can get them to do pretty much anything. But social media, I think you have to look at it as another channel that needs attention. It needs constant feeding of the beast, so to speak. You can't go dark. You can't start it and then just go dark and let weeks go by. You have to continue to talk. And it's like having a conversation at a dinner party. [00:17:36] Larry Lincoln: How many people would talk to you if you had something boring to say or nothing really meaty to say, and you just stop talking? They'd find somebody else to talk to. So, it's just another channel that needs to be harvested, invested in really intentionally worked with. +++++++++++++++= [00:17:54] Tommy Thomas: Oh, what kind of counsel are you giving young people today who think they might want a career in communications? [00:18:00] Larry Lincoln: I think the traditional liberal arts is always good. English, journalism, things like that, but also supplemented by finance and organizational management courses. The reason being it goes back to what I said earlier. The Chief Communications Officer must know the business – they must know what keeps the CEO up at night. [00:18:12] Larry Lincoln: I really think to be truly effective communicators have to know the business. They have to be able to know what keeps the CEO up at night. They need to be able to read the balance sheet. They need to know how we operate, because if you don't understand those things, how can you effectively communicate to key stakeholders? And so, I think those are key things, and I think to start out to begin their career, it's always helpful to start out in some writing capacity, I believe. Writing is the foundation of all communication, to be able to present ideas in a logical manner that's easy, that's understood to your audiences. I believe that to be the foundation. And then just moving through, like I said earlier, getting your experience in a lot of different areas. But I think those are some of the foundational elements for someone who desires to enter this field. [00:19:02] Tommy Thomas: Let's move over to team leadership a little bit, because most everything gets done in the context of a team.  Tell me what's the most ambitious project you've ever tackled with a team and how did it come out? [00:19:14] Larry Lincoln: I think that would be at an organization later in my career, a ministry organization. And this organization was a long-standing one that had a lot of different members for a long period of time. And over time, the members had started feeling like the organization had fallen behind and wasn't as relevant. And we had just built a communication and engagement department, and our job was to help communicate the new changes and new strategic direction to really make a difference to those key stakeholders. And so that was very ambitious because it had never been done before, because they had been so used to doing business the way that they've always done it.  It required some rebranding, reinventing the organization, and really modernizing it, and helping to show that it had value to to a newer audience. And so, rallying the team around that was easy because as a newly formed department, it was our opportunity to show what we could do and the value we could bring to the organization. So, we developed a strategic communication plan, a change communication plan for the organization internally, as well as an external plan that had a lot of different milestones to show people that how we were changing and what value we brought and so it turned out very well. [00:20:35] Larry Lincoln: We did some surveys after the fact. We had worked with another marketing company that assisted us and we found that the change in positive sentiment over that time from the time we started that campaign had really significantly increased. So, it was really, it turned out well for us. It proved the value that a strategic communication and engagement approach can have for any organization. [00:20:58] Tommy Thomas: If I could have sat down with your team, I guess during that or after that, and I asked them two questions, I said, first question. What is the most rewarding thing about working with Larry Lincoln? What would they say? And then if I said, what's the toughest thing about working with Larry, what would they say? [00:21:16] Larry Lincoln: I would hope they'd say the most rewarding thing is giving them the room to grow and to do whatever it is that they've been asked to do. I think a key recipe for success is not simply giving people responsibility, but giving them support, the resources, and authority to get done what they need to get done. And I try to do that. I try to empower folks. I think probably the toughest thing that they'd probably say about me is, and I think I learned this from the military too, is I will ask questions. And if I hear an answer that I don't think was well thought out. I'll continue to ask more and more questions and dig and drill down to the root cause. And I think sometimes that could be a little uncomfortable, but I think it's necessary so that we can really get to the bottom of what we need to do. [00:22:04] Tommy Thomas: You've served under a lot of good leaders and certainly currently now are serving in a great organization. As you look back over these leaders including the military people, what's the most defining leadership behavior? [00:22:18] Larry Lincoln: Oh, being accountable, being open, being transparent. I'll never forget. I was at one ministry in particular, that focused on senior leaders in the business world, CEOs. And this one CEO in particular told me, he gave me this story about how he was faced with some layoffs at a plant, I believe it was back in the Northeast. And he was the CEO, and he could have sent his senior HR folks to do that. But first of all, he felt that he needed to own it. So, this guy got on a train and went to that business location and personally met with every individual and thanked them for their service while he was giving them their severance packages, things like that. Whatever you must do eventually – Do it now! He owned it. But he also told me, he said, that whatever you've got to do eventually, do it now. And so that type of behavior was very much appreciated. He stepped into the problem, he owned it, he didn't delegate it to somebody else, the tough stuff. I have a tremendous amount of admiration for leaders who own that and realize it, and step up, and don't shirk or shy away from the moment. A leader must be willing to lean into the tough times and own them. [00:23:26] Larry Lincoln: There are a lot of tough calls in leadership, you know that. But I think as leaders, we've got to be willing to lean into the tough times and also to own it. And so that's a really good leadership example that I've seen. And then other leaders who give you the opportunity to grow and aren't afraid to be challenged and ask questions, things like that. [00:23:50] Tommy Thomas: What is the most dangerous behavior that you've seen to derail some leader's careers? [00:23:56] Larry Lincoln: Personally, I think I've seen some who want to be the smartest person in the room and don't want to take advice. And I think the perfect example of leadership is servant leadership. We're humble. We're placed in positions not because of how special we are, but because that's where we've been assigned at that moment in time. That's by the grace of God. And so leadership is something to be held and cherished and to nurture and not to be taken too seriously, in my opinion. And so I think sometimes the traps and leadership can be that we think that we've got it, we'll make the decision and we may tune out some really good advice because we think we may know better, I think being flexible, being adaptable, being open to feedback, and sometimes even criticism is the way to go because you want to surround yourself with wise counsel. [00:24:45] Larry Lincoln: And maybe not listening to that wise counsel. Having said that, if I may say for a moment, you were talking about communications thing. And that's 1 of the things I think that in leading communication and having the place of communication in any large organization, sometimes leaders make the mistake. I've seen it in the past of not listening necessarily to their communications folks. Not really involving them early in the process more so like a break-the-glass moment when something goes badly. If you involve the communicators early in the process, they can help develop a really good operating and communications plan. [00:25:26] Larry Lincoln: And then in the Bible, I think it's in Matthew, we talk about where a prophet has no honor in his own country. Sometimes the same holds true for folks inside the organization, not listening to them and being more prone to listen to consultants and things who may come in, but when there are people who are close by who know the operation inside and out and are closer to it. [00:25:51] Tommy Thomas: I was on the phone earlier today with a guy from the Barna organization. And we were talking about generational differences. We have a podcast coming up on that topic. And have you noticed any as it relates to communications, how you communicate with different generations in the workforce? [00:26:08] Larry Lincoln: Absolutely. Absolutely. And I think paying close attention to those differences will help you understand because one size does not fit all just like one size does not fit all for separate audiences that you want to communicate with. You have to understand that the internal force represents an audience as well. There are different people that are in different stages of their lives. They come in with different opinions, different wants, and desires. And I think it's helpful to understand how best to motivate and lead them. You have to know those differences and know how people want information presented to them, how they want tasks assigned, how they want opportunities to grow, and it's going to be different along generational lines. [00:26:51] Larry Lincoln: Some people will need more instruction and more by the book. Some people just say, give me a problem, and let me figure it out. And you've got to be willing and comfortable with that because that's how you can get the best out of the different generations working together and playing on their strengths. +++++++++++++++++= [00:27:10] Tommy Thomas: I'd like you to respond to a few quotes here. The first one, Ross Hoskins of, I  forget the ministry, he leads some down in South Florida says “Surround yourself with people who know you better than you know yourself and will tell you the truth out of love. This is how we grow.” [00:27:30] Larry Lincoln: I agree. 100%. I think that goes back to what I said a few moments ago. We all have blind spots. We all have weak spots. And those people that you trust, that know you well, can speak into your life and pull you aside and say, hey, I think you might have got this a little wrong. [00:27:47] Larry Lincoln: You have to be willing to take that feedback, because they're speaking in love. People who love you and know you are going to be able to have that open dialogue with you and you benefit you only grow from that. And yes, I would definitely want to surround myself and I try to do that with people who know me well, and I can go to in a tough time and say, hey, what do you think? And sometimes I don't like what they say, but I accept what they say, because I know that they've got the right spirit, the right heart. And they're going to tell me exactly what I need to hear at that moment in time.  [00:28:20] Tommy Thomas: Here's one back to our topic of communications from Peter Drucker. “The most important thing in communication is to hear what isn't being said”. [00:28:30] Larry Lincoln: Yeah, most communication takes place on the nonverbal plane. I think studies show it's an alarming percent, probably more so like 67% I think it is, of communication is nonverbal. And so that's very clear. It's very true. That's one thing, for instance, when we're doing media training that comes out, that's one of the places that it really comes out. [00:28:52] Larry Lincoln: If you're media training someone, there are certain nonverbals that will contradict what you're saying. And so, you have to be very keen and understand that for instance, if someone's asking a question that you don't agree with and you're nodding your head, yes, but you're thinking, no, what's going to be communicated is the action. [00:29:11] Larry Lincoln: Yeah, that's very true. And another important thing about communication, I'll go a little bit further than Drucker's quote is assuming that it's actually taking place is a two-way street. And communication doesn't really take place until someone takes an action based on the information or message that you've shared. [00:29:30] Tommy Thomas: One from Booker T. Washington, “Success is to be measured not so much by the position one is reached in life as by the obstacles he has overcome”. [00:29:40] Larry Lincoln: Yes, I would agree with that as well. I think when you look back to my own personal story, humbly, like I said, it all comes back to that three-year-old kid who was sent to live with grandparents. When I look back, my wife and I were talking one day and I said, I felt like I could be doing so much more. This was a time when I was just sitting around and thinking about things that I wish I'd done or wanted to do. And she said, oh no, she said, look at and think about where you've come from. Think about where you started and think about some of the things that you've had to overcome. That's the success. The success comes in the journey, not the position that you end up in, but what you've had to overcome. And by the grace of God alone, there are many things that I can look back and call them successful simply by enduring. [00:30:28] Tommy Thomas: This quote from Dr. King probably parallels that. “The ultimate measure of a person is not where they stand in moments of convenience, but where they stand in moments of challenge, moments of great crisis and controversy.” [00:30:42] Larry Lincoln: I think that echoes something that my grandma used to tell me. She would always say that you can tell what's in a person and how they respond to when things are going badly. Everybody can respond well to good times. But what do you show forth when you're going through the tough times? What's inside of you is going to come out. And so if we have something that shows forth in us it should be the love of Christ. It should be that character that's imbued within us from having a walk with him. And so, understanding that's what should come forth in times of crisis and in times of difficulty, it doesn't mean that we enjoy them, but we know that we can get through the other side. [00:31:22] Tommy Thomas: Here's one from General George Patton. “Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity”. [00:31:32] Larry Lincoln: Amen. That goes back to the example of the different generations. I've always believed that, and I think that's something that was echoed and taught to me early on. That's one thing that I've tried to model is not trying to tell folks what to do or how to do it, rather give them a problem that needs to be solved and they will surprise you with their talent and ingenuity. People don't want to be micromanaged. People don't want you looking over their shoulder. They want to be given the freedom to grow and to express themselves. And so I believe in that as well, giving people an opportunity and encouraging them along the way. Really speaking life into that situation, they will surprise you. They'll probably come up with a better solution. And then when, especially in a group setting, all of us are so much better than just one of us. Think about all the different experiences, and the different talents that we bring to a group situation, and think about all the different options. So you have to be willing to encourage that and listen and put the best of us forth. [00:32:32] Larry Lincoln: So yeah, I think that's a great quote. [00:32:35] Tommy Thomas: This is a kind of a funny one, but I think it has a lot of truth. “The only person who likes change is a baby with a wet diaper”. [00:32:47] Larry Lincoln: That's a good one. I've never heard that one. I think you're right. I think change is hard. We get comfortable situations. People hate change. And I think sometimes organizations resist change. [00:32:59] Larry Lincoln: We've all seen organizations who will hire consultants to come in and give us their best guess and we'll get a binder and it'll sit on that desk somewhere in order to gather dust because nobody really wants to put the energy and into change. But change is necessary. Change happens all the time and every situation is changing around us. [00:33:19] Larry Lincoln: I find that it's best to embrace change. It's best to look for change. Not just change for change's sake but realizing that the landscape can never be constant. It's not going to stay the same. So, if we can anticipate change and then use it to our advantage, I think it doesn't have to be dreaded. [00:33:37] Tommy Thomas: Yeah, staying with change for a minute and thinking of technology and your profession, what technological advancement has, impacted the field of communications, either for better or for worse? [00:33:50] Larry Lincoln: It's happening right now with AI. The advances in AI are staggering. There's a tremendous opportunity, but there's also tremendous risk. One of the things for communicators is developing ethics on how AI is used because there are some downfalls with regards to bias with things like that, because it encompasses a lot of existing knowledge. It's not necessarily creating knowledge. It's synthesizing, and then it's learning. [00:34:19] Larry Lincoln: And the information that's come before, there has to be an ethical framework in how we use it. That is probably the largest challenge, the biggest, most significant challenge that communicators have, is the use of AI. You look around us right now, we're seeing examples of deepfakes, things like that, that are popping up. And those things, especially when you're using them in a social media context, it's hard to tell the difference. And so, it can have the ability to change perceptions of right and wrong. Communicators and corporations must understand AI. They must understand the ethical challenges and must develop frameworks and how we're going to use the tool. [00:34:59] Larry Lincoln: It's like any other tool that can be used correctly, and it can be used incorrectly. [00:35:04] Tommy Thomas: AI, I guess we referenced a little bit earlier that corporate CEOs shouldn't be afraid of social media because it's here to stay. I think the AI piece is already out of the genie's bottle. [00:35:18] Larry Lincoln: I will tell you that is correct, but there are those that are doing things about it. For instance, the Public Relations Society of America, an organization that I belonged to for many years, recently came out with an ethical guideline for AI for public relations practitioners, and it closely aligns with their ethics guidelines. [00:35:38] Larry Lincoln: You can't put your head in the sand. You do have to realize that it's here to stay, but you have to, again, we talked earlier in our conversation about the crisis situation. You're either entering into one, you're in one, or you're exiting one. So, if you take that approach and look ahead each company, each organization should be leaning forward into how AI may impact them and how they want to use it. [00:36:03] Tommy Thomas: Let me ask you a couple of closing questions. And this first one, I take from Alan Alda in his podcast, Clear and Vivid, one of his closing questions is, if you were sitting at a dinner party next to a person that you didn't know, how would you engage them in a meaningful conversation? [00:36:22] Larry Lincoln: I think that there are things that everybody resonates with. You talk about their childhood, where they're from, tell me a little bit about what interests you, what brought you here. But I think there are opportunities in our world to find things that we have in common. There are so many things out there that are being evidenced as differences to drive people apart, but there are basic things that bring people together, and I think trying to find those conversational topics about what brings people together. Tell me about your kids. Tell me about your family. [00:36:54] Larry Lincoln: Tell me about your hobbies. What do you enjoy? How do you spend a Saturday? And everybody has a different answer, but those are topics that create a natural flow and conversation. And I think after that you start to realize that we're much more alike than we understand, and we even realize. Because we all have things that are so important to us, family things, hobbies, down times, those are the things that I would probably start discussing to try and get a better understanding of that individual next to me. [00:37:23] Tommy Thomas: If you could tell a younger version of yourself one thing, what would it be? [00:37:27] Larry Lincoln: Oh, wow.  One thing I think I'd have a lot to tell my younger self. I think I would probably tell myself not to take myself too seriously. When you're much younger, you have goals, and you have things and sometimes you can be laser-focused to your detriment and not really take the time to enjoy life. It's a journey. And as you look back over the years, nobody's really going to remember how many hours you spent at work. They're going to remember the quality relationships that you built, the time spent with family. So, focus more on those things and the rest will come. [00:38:03] Tommy Thomas: This has been fun, Larry. I've always valued your friendship and I just was so glad when we were able to get together and get this on the calendar. So, thank you so much for taking some time with us today and just wish you the best there at Compassion. [00:38:19] Larry Lincoln: Thank you so much, Tommy. We appreciate you. I appreciate your friendship and what you do as well. And so again, thank you for the opportunity. [00:38:28] Tommy Thomas: Thank you for joining us today. If you are a first-time listener, I hope you will subscribe and become a regular. You can find links to all the episodes on our website www.jobfitmatters.com/podcast. [00:38:52] Tommy Thomas: If there are topics you'd like for me to explore, my email address is tthomas@jobfitmatters.com. Word of mouth has been identified as the most valuable form of marketing. Surveys tell us that consumers believe recommendations from friends and family over all other forms of advertising. [00:39:16] Tommy Thomas: If you've heard something today that's worth passing on, please share it with others. You're already helping me make something special for the next generation of nonprofit leaders. I'll be back next week with a new episode. Until then, stay the course on our journey to help make the nonprofit sector more effective and sustainable.   Links & Resources JobfitMatters Website Next Gen Nonprofit Leadership with Tommy Thomas The Perfect Search – What every board needs to know about hiring their next CEO   Connect tthomas@jobfitmatters.com Follow Tommy on LinkedIn   Listen to Next Gen Nonprofit Leadership with Tommy Thomas on: Apple Podcasts | Spotify | Stitcher | Google Podcasts    

On this episode of the podcast Philip chatted with Carrie Phillips, Chief Communications and Marketing Officer at University of Arkansas at Little Rock. They talked about Carrie's thoughts on higher ed marketing, the enrollment cliff, the use of AI, removing financials barriers for students, marketing providing great experiences for students and more.

In this episode, we meet Nishant Roy, Chief Communications and Impact Officer at Chobani. Chobani is one of the fastest-growing food companies in the world and has been a pioneer in the natural food movement for the last decade. Nishant has an incredibly variegated career to date. He began his career with distinguished service in the United States Air Force as an airman where he served with the Security Forces in Iraq and Afghanistan. Upon his honorable discharge, he channeled his commitment to service into a role as a Domestic Policy Assistant at the Clinton Foundation, during which time he also completed his B.A. in Economics from St. John's University. Upon his graduation, he spent time at Goldman Sachs in their Asset Management Division. After two years at the financial institution, he was recruited back into public service in 2009. He joined the United States Agency for International Development (USAID) where he served as a special adviser during President Obama's administration. He contributed significantly to President Obama's "Feed the Future" and "Power Africa" initiatives. Today, Nishant serves in the c-suite of Chobani, a company he joined almost seven years ago (2017). He initially joined as Chief of Staff to illustrious CEO and Founder Hamdi Ulukaya. He later took on the role of Chief of Strategic Operations, before ascending to his current role spearheading communications and impact work. Nishant is an alumnus of NYU Executive MBA Program, as well as a team member of the Council on Foreign Relations. He also sits on the Board of La Colombe, the famed coffee company recently acquired by Chobani. For more episodes, visit us at southasiantrailblazers.com. Subscribe to our newsletter to get new episodes and updates on our latest events in your inbox. Follow us @southasiantrailblazers on Instagram, LinkedIn, Facebook, and Youtube.

Edith Wharton once said, "There are two ways of spreading light: to be the candle or the mirror that reflects it." Today's guest, Aaron Sherinian, is both—a candle igniting change and a mirror reflecting the light of others. Eleven years ago, Aaron was the Chief Communications and Marketing Officer for the United Nations Foundation, where, amongst many other things, he was instrumental in founding Giving Tuesday, a movement dedicated to turning the Tuesday after Thanksgiving into a day of giving. During these crucial early days for Charity Miles, Aaron observed the power of our community sharing the #GivingTuesday hashtag on social media, sparking his interest in our mission. This led to a breakfast meeting that was a turning point for Charity Miles and me personally. Aaron not only connected us with crucial sponsors like Johnson & Johnson but also provided platforms for us to share our story at events like the Social Good Summit, the Moms+Social Summit, and SXSW. These opportunities were instrumental in introducing us to key members of our community. I've wanted to do this interview for a long time, and it brings me particular joy to share it on Giving Tuesday. In this conversation, Aaron shares insights from his career and personal experiences, including: The potluck dinner of life and how each of us can bring our best dish. Effective ways to invite people to embrace positive change. Think big but start small. The evolving role of social media and its impact on social causes. Why rallies are important. The importance of cultivating a purpose posse. Overcoming taboos to find solutions. The power of showing up. The transformative power of taking a chance on someone. It's no exaggeration to say that Charity Miles would not exist today without Aaron taking a chance on us. In honor of Aaron, I invite you to take a chance on someone else you see spreading light into the world. #EveryMileMatters

Promoting the value of higher education in rural states is not just important—it's essential for the growth and empowerment of these communities. Education is a powerful catalyst for development, offering individuals the tools to improve their quality of life and contribute to the economic and social vitality of their regions. In rural states, where access to higher education can be limited, emphasizing its value can lead to increased investment in local colleges and universities, thereby expanding opportunities for residents.In this episode, Jaime sits down with Lauren Griswold, Chief Communications and Marketing Officer at Boise State University, to explore a multi-year, statewide campaign designed to promote the value of higher education to a conservative, rural audience. As skepticism about the worth of college education grows, Lauren shares a compelling success story that underscores the importance of collaboration among colleges and universities. Takeaways from this episode include:Ideas for collaborating with other institutions on messaging designed to move the needle on support for higher educationInsights into the messaging strategies that have resonated mostTips on measuring the impact of a campaignInsight into the tactics that were most impactfulA call-to-action for marketers to take on similar projects across the U.S. (and beyond)This episode is brought to you by our friends at Mindpower:​​Confessions of a Higher Ed CMO is sponsored by our friends atMindpower- a full-service marketing and branding firm celebrating nearly thirty years of needle-moving, thought-provoking, research-fueled creative and strategy. Mindpower is women-founded and owned, WBENC certified, nationally recognized, and serves the social sector – higher education, healthcare, non-profits, and more. The Mindpower team is made up of strategists, storytellers, and experience creators. From market research to brand campaigns to recruitment to fundraising, the agency exists to empower clients, amplify brands, and help institutions find a strategic way forward. Learn more about Mindpower here! About the Enrollify Podcast Network:Confessions of a Higher Ed CMO is a part of the Enrollify Podcast Network.  If you like this podcast, chances are you'll like other Enrollifyshows too!  Our podcast network is growing by the month and we've got a plethora of marketing, admissions, and higher ed technology shows that are jam-packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry's best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jeremy Tiers, Eddie Francis, Jaime Gleason, and many more. Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours! 

U.S. Marine & Air Force Veteran and Chief Communications and Outreach Officer at Disabled American Veterans (DAV), Dan Clare, explains DAV's caregivers support program and how they assist veterans in navigating VA benefits.

The guest this week on The CMO Podcast is Carrie Ruddy, the Senior Vice President, Chief Communications & Marketing Officer of Trane Technologies–a 17 billion dollar by sales company focused on heating, ventilation, air conditioning and refrigeration systems. But this is no ordinary HVAC company–they are 100% focused on helping solve the climate change crisis through innovative new products and services. Trane's CEO attributes their strong business results to “a focused execution of our purpose driven strategy.” We'll talk about that.Carrie first discovered her passion for communications at the non-profit United Way, after completing her Bachelors at Colgate University, majoring in English and Philosophy. From there she made stops in several industries, including financial services and grocery/retail, before joining manufacturer Ingersoll Rand in 2014. In 2020 the tools business of Ingersoll Rand was spun off, and the remaining company was named Trane Technologies. In January 2022 Carrie was named Chief Communications and Marketing Officer of Trane Technologies. Recorded at the Next Gen CMO Academy at Deloitte University, during a Texas heatwave, (it was 105 degrees!) It's only fitting that Carrie joined Jim in the crisp AC for her first ever podcast interview. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dive into a captivating chat with Carrie Phillips, the Chief Communications and Marketing Officer at UA Little Rock. Back in 2008, starting as the Assistant Director of New Media at Arkansas Tech University, Carrie faced a media coverage challenge. When TV stations wouldn't visit their remote campus, she ingeniously produced and scripted her own footage, sending it directly to them. The result? Widespread local media attention and a surprise feature on the Today Show. This resourceful approach didn't just amplify their campus stories but also profoundly shaped Carrie's career: strengthening her strong on- and off-campus partnerships, leading her to speak at national conferences, and underscoring her creative and imaginative thinking even 15 years later during her CMO interview. This Episode is Sponsored by PathifyMeet Pathify —  an innovative higher ed engagement hub that puts students at the center of their college journey. Pathify sits at the center of your school's digital ecosystem, becoming the single, user experience interface tying together all systems, content, and communications.Their engagement hub elevates the information that matters most and pushes systems like the SIS behind the scenes where they belong, making it simpler for students to discover and engage with the opportunities your institution provides at every step of their higher ed journey, from prospect to alumni. What's even better, Pathify has a mobile experience that provides 100% parity with the responsive web app, so your campus app is always in sync. Pathify is a platform that EVERY stakeholder on campus  — from marketing, to admissions, to student affairs, to IT, etc., — can get equally excited about. Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com About the Enrollify Podcast Network: Talking Tactics is a part of the Enrollify Podcast Network.  If you like this podcast, chances are you'll like other Enrollify shows too!  Our podcast network is growing by the month and we've got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry's best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Allison Turcio, Jamie Gleason and many more. Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours! - - - -Connect With Our Host:Dayana Kibildshttps://www.linkedin.com/in/dayanakibilds/About The Enrollify Podcast Network:Talking Tactics is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Some of our favorites include Mission Admissions and Higher Ed Pulse.Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com. Connect with Us at the Engage Summit:Exciting news — many of your favorite Enrollify creators will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we'd love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI. Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can't wait to see you there!

On-Demand College Sports Communicators Webinar Using web and social media analytics to make data-driven decisions The presenters discussed the importance for athletic communicators and creatives to gather data and insights in real time as it pertains to your web and social media content. They discussed how social media data mining gives you key insights into your audience so you can learn what kind of content they like, when they want to see it, and where they spend their time online. Panelists • Sam Knehans – Sun Belt Conference Senior Associate Commissioner, Chief Communications and Branding Officer • Chris Jones – New York Red Bulls Manager, Digital and Social Content • Phylicia Short –Queens University (Charlotte) Assistant Athletic Director for Communications / Athletics Diversity & Inclusion Designee • Moderator: Eliza Kravitz, Georgetown University Assistant Director of Athletic Communications While many platforms have their own built-in insights, using a social media analytics tool or tools can help you collect all of that data in a single, easy-to-use dashboard; those tools were discussed. Also: Collecting the Data What social media data you should be tracking, with tips for smart social media data collection How to collaborate with on-campus colleagues to deliver data/analytics to support your brand messaging and brand content Phylicia Short (Queens): Led athletic department effort to partner with the Queens business school as they moved to NCAA Division I to create their analytics strategies; suggested schools work with their campus constituents (business school, analytics, masters programs) to assist in collection of data, and to use tools like Sprout Social to collect the data. Analyzing the Data and Making the Case How to use analytics to inform and build your social media strategies to help your brand(s) gauge key metrics like reach, followers, engagement, clicks and conversations Sam Knehans: Ask: To establish your social analytics strategy, ask: What are we using our time on? What content moves the needle? Review of tools the Sun Belt Conference uses. Review your analytics each semester. Chris Jones - Making decisions based on the data, always asking: Why do we think it worked/didn't work? How can we learn and improve? Review and refine your strategy often. Other Resources August 2023 - Rival IQ's Higher Education Social Media Engagement Report for all NCAA Division I and Division I Universities and Colleges: https://www.rivaliq.com/blog/higher-ed-social-media-engagement-report/ March 2023 - MIT Sloan Sports Analytics Conference Session: Social Media and Sports: How Consumption and Fanhood is Changing via https://www.youtube.com/watch?v=qOw5vJ_vy6s

This week on the Podcast: John Marcar sits down with PR Guru Wayne Bruce. Wayne, affectionately known to many as ‘Man Bat', is the Chief Communications and D&I Officer at Bentley Motors and is responsible for much of what we see, hear and experience from the Bentley brand alongside his team of colleagues. Before taking the leading comms role at Bentley, Wayne has also been at the forefront of executive automotive PR with roles at VW, SEAT, Nissan, INFINITI and perhaps one of the most significant chapters, McLaren Automotive, where in his time as Global Communications Director he oversaw the launch of the McLaren P1, 650S, 675LT, 570S, 570GT, 720S, Senna, 600LT, Speed Tail and the GT.Later, Wayne moved from the British new kid on the block (McLaren) to one of the most prestigious British brands - Bentley where since starting with the marque, has seen his involvement in bringing the hybrid Bentayga, the 3rd Generation Continental GT, and the latest Generation Flying Spur to market as well as reworking and relaunching the prestigious Mulliner brand. In this unique conversation, Wayne and John work through a fantastic career, starting with a spy shot of a Rover 200 Convertible in a Dunkin' Donuts car park in the US… yes, really.The Driven Chat podcast is brought to you by Paramex Digital. It is available to stream on all the usual podcast platforms, including Apple Podcasts, Spotify, Google Podcasts, Amazon, Audible and more. For more information on Driven, visit www.driven.siteContact the show via email: podcast@drivenchat.comGet involved;WATCH >> Driven on YouTubeFOLLOW >> Driven on InstagramDISCUSS >> Driven on FacebookONLINE >> Driven.Site Hosted on Acast. See acast.com/privacy for more information.

Laurie McGraw is speaking with Inspiring Woman Marta Ronquillo Newhart, longtime Chief Communications and Brand officer to Fortune 100 companies. When Marta tells her “how did you get here?” story, it begins ...

In this episode, Jake Wood speaks with Chief Communications and Impact Officer Nishant Roy of Chobani. Nishant shares his dynamic career path that lead to driving impact for the best selling yogurt company in the U.S., investing profit back into communities, and his passion for solving child hunger. Links Nishant Roy

This week we visit with NFL Hall of Famer, Isaac Bruce and future Hall of Famer, Torry Holt, on the Golf with Jay Delsing show. We also get to visit with the CEO and Commissioner Of the APGA Tour, Ken Bentley plus Nick Ragone, Chief Communications and Marketing Officer at Ascension, stops by to update us on the Ascension Charity Classic. It's just 3 weeks away!

Ever wondered what's it like to make a major career transition? Join me, as I sit down with the inspiring Carol Fabrizio, a former lawyer turned executive coach and leadership consultant. Carol's journey is filled with insightful tips about navigating transitions, embracing the discomfort of change, and the importance of listening to our intuition. Her experiences shed light on the critical aspects of reshaping one's identity during these significant shifts in life and career.Carol emphasizes the role of feedback in our lives and how it aids in self-awareness and decision-making. Drawing from her days as a Chief of Staff, she shares how she learned to view feedback as a data point, a gift that fosters growth. But beyond professional life, we explore how these experiences and learnings apply to our personal lives too. We delve into the essence of intuition, and how experimenting or 'prototyping' can help us understand our gut feelings better.Lastly, Carol and I discuss the role of support systems in our leadership journeys. We chat about how a supportive community can help us become exceptional leaders.  So tune in, as we navigate this enriching conversation filled with life and leadership lessons. And remember, it's not about getting it right all the time, it's about learning and growing along the way.Carol Fabrizio has made several moves in her life that has resulted in her landing in Illinois to raise her family with her wife and son. Her journey of transitions and positions ranging from big law lawyer, in-house counsel, a chief of staff, and Chief Communications and Marketing Officer, have helped her become an expert in transitions.While she did not always enjoy the process, she understands the opportunities for beauty and necessity for growth in every transition.When she is not coaching, you can find her with her family, reading books, lifting heavy things, being outdoors, or enjoying something chocolate.Produced by Kyla CoferEdited by Neel Panji  @ PodLeaF ProductionsAssistant Production Alaina HuletteSupport the showThanks for listening! If you enjoyed this episode, please support us on Patreon. For more leadership tools, check out the free workbooks at KylaCofer.com/freestuff. Book Kyla to speak at your event here, or to connect further, reach out to Kyla on LinkedIn and Instagram.All transcripts are created with Descript, an amazing transcript creation and editing tool. Check it out for yourself!Leadership School Production:Produced by Kyla CoferEdited by Neel Panji @ PodLeaF ProductionsAssistant Production Alaina Hulette

In this episode, CSB Director CB Bhattacharya is joined from New York City by Peter Land, Senior Vice President and Chief Communications in Sustainability Officer at Dick's Sporting Goods, the largest athletics and fitness retailer in the United States. Prior to joining Dick's Sporting Goods, Peter served as a partner at Finsbury, a consulting firm specializing in corporate reputation, crisis management, and capital markets. He has also held senior communication roles at AOL and Pepsi Co. In the Episode Peter Land and Prof. Bhattacharya discuss - Dick's Sporting Goods decision to no longer carry guns in the store, and how businesses have a commitment to make our communities safe spaces - The challenges and opportunities businesses face when pursuing sustainability, diversity, and equity in a rapidly changing country - Encouraging female leadership and pursuing equity by closing the gender pay gap, and more... This podcast cannot happen without our wonderful listeners, let us know what you think and what you want from next season in our survey: bit.ly/csbpodsurvey Sign up to receive weekly episodes right to your inbox: bit.ly/csbpodcastemail Submit your "Sustaining Sustainability" feedback and/or questions: bit.ly/csbpodcastfeedback This episode was researched, recorded, edited, and produced by the CSB Team of the University of Pittsburgh Center for Sustainable Business: www.sustainablebusiness.pitt.edu Music: "Lively" by Dee Yan-Key From the Free Music Archive CC BY NC SA creativecommons.org/licenses/by-nc-sa/4.0/legalcod Originally released on March 17, 2022

Episode 684 (59 mins 41 secs) Has it clicked on us yet that the 2023 San Diego Comic-Con 2023 is done? As we digest that thought, here is our annual SDCC interview with David Glanzer, Comic-Con International's Chief Communications and Strategy Officer. Afterwards, Albert, Ana, and Derek of the Geekdom Fancast share their thoughts on what should have been a weird year of Comic-Con because of the Hollywood Strike. Was it though? Show Notes and Contact Info can be found at… https://www.whowhatwhereswhy.com/stuffjunk/2023/7/23/684

Carrie Phillips is the Chief Communications and Marketing Officer at the University of Arkansas at Little Rock. With over 13 years in the marketing business, Carrie shares with us how she is tackling the enrollment cliff problem, what is the new role of CMO in Higher Ed, and other marketing tips in the current landscape. Connect with Carrie on LinkedIn: https://www.linkedin.com/in/carriehphillips/

This week on the podcast, Matt sits down with Heartland Forward's President and CEO Ross DeVol and Chief Communications and Development Officer Blake Woolsey. They begin with Ross explaining what Heartland Forward does and their goal of focusing on improving economic performance in the American Heartland. They then dive into how Ross and Blake became involved in Heartland Forward and where their passions for economic development in the Heartland comes from. They close out by discussing how Heartland Forward supports and encourages entrepreneurs to experiment and grow their ideas through their Community Growth Program.

In the latest episode of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about how we're working as a team and solving for the system to deliver a reliable operation this summer — and keeping our customers at the center of all we do. The summer started strong, and we're well positioned to deliver in the summer weeks ahead — and beyond.

Marc Lotter, Chief Communications officer for America First Policy Institute, joined the show to talk about the Trump indictment that went down the other day. Trump says this is “Election interference at the highest level.” Do you agree?See omnystudio.com/listener for privacy information.

How does a company founded in 1911 stay relevant and a leader in the tech space today? Continual evolution and a willingness to disrupt. IBM has long been a leader in the technology industry because of its willingness to experiment and challenge the status quo. Chief Communications and Chief Marketing Officer Jonathan Adashek attributes that to staying on top of advancements and being willing to adapt and find creative solutions. This episode is sponsored by IBM. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future. 

BERNIE STILL HAS A CHANCE!  Learn all about the Pro Football Hall of Fame as the What's Up Stark team wraps up season three with Rich Desrosiers, Chief Communications and Content Officer at the Pro Football Hall of Fame.

The Iraq War veteran and Chief Communications and Outreach Officer for Disabled American Veterans explains the circumstances that led him to blow the whistle on the Iraq burn pits. www.dav.org www.patriotbootcamp.org

Welcome to another episode of School PR Drive Time, a podcast produced by NCSPRA. In today's episode, we will be discussing the currency of courtesy. What is it and why it matters. Joining me today is Brent Campbell, Chief Communications and External Relations Officer with Winston- Salem/Forsyth Co. Schools and Dionne Jenkins, the board attorney for Winston-Salem/Forsyth Co. Schools. Brent and Dionne designed a presentation for administrators and the leadership team discussing the currency of courtesy and for this podcast, we want to align these ideas with external relationship management- this can be working with the media, parents, teachers, and stakeholders. This episode is brought to you by Gabbart. Music: "Hip Jazz," www.bensound.com, all other content © 2022, NCSPRA

Last night, President Biden delivered the State of the Union address. It came at a moment when his approval rating is about 41-percent, close to the lowest of his entire presidency.  On the Republican side, Arkansas Governor and former Trump White House Press Secretary, Sarah Huckabee Sanders, delivered the GOP's response. We hear analysis from Joel Payne, CBS News political contributor and Chief Communications officer for Move On, and Mitch Kokai, senior political analyst for the John Locke Foundation.