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Oral Arguments for the Court of Appeals for the Ninth Circuit
JB Carter Enterprises, LLC v. Elavon, Inc.
Welcome to Furniture Industry News, brought to you by FurniturePodcast dot com. It's here we deliver the most pertinent and insightful stories affecting the furniture sector today, straight into the ears of industry leaders like you. In today's episode, we're unpacking a host of topics that are shaping the landscape of furniture business. We'll be diving into the latest surge in furniture imports, investigating what the numbers mean for our industry against a backdrop of logistical snarls at major canals. We'll also touch on inflation's current role in retail strategy and unravel the findings from Elavon's recent study to help businesses weather economic tremors. The evolving dynamics of home office design will not go unnoticed as we explore a new survey signaling a strong move towards multitasking environments. Plus, we're bringing fresh furniture sales data to the table, highlighting the challenges and an unexpected upturn in monthly figures.Our discourse will extend to the digital realm, examining the innovative Redecor app that's connecting games and furnishings, bringing a novel marketing angle to our sector. And from an international perspective, we'll dig into the factors causing the Italian furniture industry's downturn. Lastly, we'll take a trip to sunny Florida, where Walter E. Smith is making strategic moves to expand their brand reach and round out the episode with how technology's expansive role in retail is reshaping our industry. Prepare to be informed and inspired. Stay tuned, this is Furniture Industry News.
Our latest podcast episode features Jane Podbelskaya, Principal at Information Venture Partners and Nick Beique, Founder and CEO of Helcim. They provide an insightful look into the rapid evolution of financial technology and payment solutions.The episode also casts a spotlight on Helcim's transformation, particularly its strategic pivot from an ISO MSP partner of Elavon to an independent provider of transparent and honest payment solutions – with a mission to create the world's most loved payments company.Venture capital's role in fueling fintech innovation cannot be overstated, and the episode also provides valuable insights into the thought process behind Information Venture Partners's investment in Helcim's Series A round. It explores the due diligence and the strategic alignment between investor and startup, highlighting the importance of shared visions for long-term growth and navigating the challenges that come with scaling up a business in a volatile market.
Phil is joined this week by Arup Chakravarti, Director of Sales Excellence at Equifax. Having previously worked at American Express and Elavon, Arup has amassed a wealth of experience in the sales leadership and enablement spaces. Describing his career as being “located at the confluence of people, process, technology and data”, Arup discusses both culture and technology as he looks to what the future holds for sales. Highlights include: [08:39] – Are we going to start seeing more sales enablement positions at board-level? [28:34] – Are salespeople sometimes too pessimistic? [40:23] – Outstanding salespeople don't fear new technology Connect with Philip Squire on LinkedIn https://www.linkedin.com/in/philipsquire/ Connect with Arup Chakravarti on LinkedIn https://www.linkedin.com/in/arupchakravarti/ Sign up for our Sales Transformation community – https://info.consalia.com/consalia-community Make sure you're following us on LinkedIn and Twitter to get updates on the latest episodes! Also, take our Mindset Survey and find out if you are selling to customers the way they want to be sold to today - https://www.consalia.com/mindset-survey/?utm_medium=podcast&utm_source=transistor&utm_campaign=tl23
Oral Arguments for the Court of Appeals for the Second Circuit
Elavon, Inc. v. Silvertown of NY, Inc
My guest this week has a passion for people, payments, and Orange Theory? Yep, you heard me right! Orange Theory enthusiast and Elavon CEO Jamie Walker is a phenomenally empathetic leader with a fascinating journey in payments and almost 1,200 Orange Theory classes under his belt since 2013! And if you ask him where he gets his business advice from, he will be the first to tell you that one of his top advisors is his wife.For those of you who may not know, Elavon is a payment processor and wholly owned subsidiary of U.S. Bank. They offer payment processing to a wide array of customers including the smallest business to the largest airline, and all on a global scale. Their primary verticals are airlines, hospitality, healthcare, retail, and (most recently) mass transit. And they support all money movement needs for their customers via their embedded finance solution, Talech.As for their competitive advantage, Jamie touts their breath of distribution, their industry specific solutions that uniquely service their customers, and the digital assets provided by their U.S. Bank relationship. And when asked what Jamie's secret sauce is for running such a high performing team, he lives by the following: Be accountable, offer thought leadership, and do both with a sense of urgency.Tune in this week to hear Jamie talk about his journey to the role CEO, including his 22-year tenure with U.S. Bank, the catalyst that fueled his empathetic leadership style, and where he sees the industry going in the next 2 to 3 years as it relates to contactless, embedded payments, digital wallets, and a secure checkout experience.
The pace of software development has increased dramatically over the past ten years and the traditional approach to application security has struggled to keep up. With modern development going from code to cloud within hours, manual security checks and code reviews run the risk of slowing down releases and creating more tension between developers and security teams. To reduce this friction, organizations are shifting from the traditional application security approach to a more modern approach where security policies and controls are embedded in developer workflows. To learn more about this shift, in today's episode of the Future of Application Security, Harshil speaks to Daniel Harvey, an industry veteran with more than 13 years in AppSec. Most recently, Daniel was the Director of Product Security at InVision. Prior to InVision, Daniel worked on AppSec teams at organizations including Clayton Homes, Citi, Elavon, and Discovery. Topics Discussed: Daniel's shift from application security to product security The importance of building default security features within a product How to make product security a business enabler The key changes in the application security landscape How to build the relationship between security and development and how to find balance in collaboration The need to map and tie code ownership to identity management systems
Shawnna Sumaoang: Hi, and welcome to the Sales Enablement PRO podcast. I am Shawnna Sumaoang. Sales enablement is a constantly evolving space and we're here to help professionals stay up to date on the latest trends and best practices so that they can be more effective in their jobs. Today I’m excited to have Arup Chakravarti from Equifax UK join us. Arup, I would love to introduce yourself, your role in your organization to our audience. Arup Chakravarti: Absolutely, firstly thank you so much for having me on the podcast. It's a real pleasure to be here. A little bit about myself, I have been in sales enablement essentially for almost all of my career. I started off in maybe more of a sales operations stream and that’s again going back almost 20 years now working in financial services. I’ve always been in a B2B context, so therefore always been in that space where I’ve been very close to sales teams and account management teams and helped them become much more effective and productive in what they do. Certainly 20 years ago there wasn’t really a sales enablement domain, I think sales operations was perhaps just starting out then, but you know, in terms of what that domain is today, if you think about it either its revenue operations or revenue enablement, it’s so much more sophisticated, it’s so much more mature and so much more complex. In many respects also so much more of a satisfying environment in which to work, say than 20 years ago. Over that period of time of seeing how the entire domain, the discipline has matured, as I said, how it’s moved from saying sales operations, which is you know, again 20 years ago maybe literally looking at things like sales incentive plans to doing sales performance to maturing into sales tools such as CRM etcetera. Of course, now, that whole space is such a strong blend of sales operations and sales enablement which naturally includes training and coaching and development. So that’s been my career pathway for actually all of my career, all in a B2B context. SS: We’re excited to have you here Arup, we’ve worked with you numerous times over the years, so I’m so glad you’re able to join our podcast. Now in the past, we’ve talked about the power of leveraging artificial intelligence or AI to increase sales effectiveness. In your experience, what are some of the benefits of using AI and enablement? AC: Grand, I’m glad you asked me that question. Let’s just cut it back to something that you know, why would you use AI, why would any organization use AI, and what value does it get from AI in different business functions and different business use cases? So fundamentally the value of AI is essentially getting the computer to process a huge amount of data and to process all of that data in a much more intelligent and frankly much more powerful than accelerated manner than any human being could do. AI in most applications, in most use cases artificial intelligence, machine learning, what it’s effectively doing is going through huge amounts of data and finding consistent patterns in those data and in the process of finding consistent patterns, flagging up those patterns for some type of decision making. At its simplest, even in the consumer world when you’re looking at things like Netflix, if you’ve got your Netflix account and Netflix throws up or Amazon throws up certain items that you might be interested in purchasing or certain movies or TV shows that you might be interested in watching what’s happening, there really is just a huge amount of data that are being processed data about yourself in terms of what you like to do, but data about similar profile consumers that are also looking at similar programs and then a decision is being made in terms of what you might like. That’s all in many respects that AI is doing right in the context of what we think about in most business use cases, it’s looking at a huge amount of data and then being able to pinpoint certain behavioral patterns in that data. Within the context of enablement, especially revenue enablement it’s really powerful because essentially what it’s doing is it’s helping an organization and individuals in an organization be much more intelligent in the context of identifying some of their customers, their clients, whether it’s existing or prospective customers, that may be closer to making some type of buying decision. You’re looking at patterns of behavior either at the individual level or you’re looking at patterns of behavior within a firm level. If you think about buyers and buyers in the marketplace and you know this yourself, the way that enablement has changed the way that buyers purchase has shifted so fundamentally that now it’s so much less about the sales effort to the buyer, but so much more about how a buyer discovers a particular company, how buyer goes through that buyer journey, and how sellers are able to educate that buyer through that process. What AI does is kind of just help sellers within an organization just be much smarter about identifying which companies are closer to making a buying decision. SS: I love that. What does it look like to embed AI into your enablement programs though, what are some of the key ways that you’ve implemented AI-driven programs? AC: Yeah, so I’ll take that in two halves because in the second half you’re asking me how I implemented AI and you know, to be perfectly honest with you, I would love to have implemented a lot more AI. I think it’s a really exciting space. I think forward-looking companies that do implement AI in terms of their sales, and marketing processes, get a lot of value from it, and absolutely, I would love to have done some more. Let’s first talk about, you know, some of the use cases and some of the implementations that we see. We sort of hear AI being much more prevalent in terms of some of the sales stack, in terms of some of the marketing stack, and how that’s helping, again, as I said, companies make much more intelligent decisions about which buyers they should engage with and when. We definitely see that in terms of conversation intelligence, I mean obviously, you know, some of the big names, they’re great companies because what they’ve been doing is clearly being able to build out capabilities where they can analyze unstructured verbal communications and in the process start to identify different types of sentiments and again, it’s just that process of if you can listen to that conversation, you can be intelligent in terms of how you analyze that conversation, you can get the machine the computer to flag up insights and behavioral patterns to you. It then starts to give you as a sales rep that capability in a company that’s selling to a set of buyers. It starts to give you a really clear indication in terms of which of your buyers are potentially closer to making a buying decision. So we absolutely see that when you see deals being tracked through CRM and through the pipeline, the revenue intelligence capabilities have AI that is analyzing again how that deal and information about that deal is being tracked. So it starts to again exhibit information about is a particular deal closer to being a converted close one or actually is there less confidence in terms of that deal coming to a successful closure. So those are sort of the areas where and when you look at revenue enablement, in particular, those are the sorts of areas where we’re starting to see AI getting embedded into a lot of that revenue value chain. If you think about all of the different activities that a seller needs to go through to be able to prepare for, engage with, proposed to, go through a negotiation process, and again, capture information in their CRM system, capturing information across a number of different systems, utilizing sells enablement platforms to be able to access information and be much smarter in terms of their there they’re kind of they’re selling engagement, all of those areas are just becoming much more sophisticated in terms of utilizing machine learning artificial intelligence to be able to help automate a number of decisions to be able to help bring the information up to a sales rep and also to be able to help that sales rep understand how they’re engaging with the customer and the levels of kind of sentiment and engagement from that customer. SS: Fantastic. One thing you’ve mentioned is the importance of essentially demystifying AI for enablement leaders. Why do you think some leaders might be apprehensive about leveraging AI? And what is your advice for demystifying AI for them? AC: That’s a great question. I don’t know if enablement leaders are necessarily apprehensive about implementing AI, I think it’s just a case of not necessarily having a clear picture of what AI means and how it can deliver value. I think there’s also a certain confusion in terms of artificial intelligence machine learning, its association with data science, and having a very big data science function. I sort of see the deployment of AI into business processes, it really falls into a kind of two buckets for me, what I call the kind of the functional level deployment of AI or the kind of application-level deployment of AI and in the functional level deployment of AI, what you’ve got there is exactly that. You’ve got like very big organizations oftentimes banks because banks have been doing this to very big financial institutions. Banks have been doing this for a really long period of time. You get a whole bunch of really smart people, data engineers, and data scientists that know what they’re doing and know how to code the machine and code the data. Because it’s a bank they’ll have lots of on-premise infrastructures, lots of server power, lots of space that they can bring in a huge amount of data, and again, oftentimes because its banks, whether it’s credit card companies or mortgage companies or any type of financial transaction related businesses, they have a huge amount of information in terms of how people utilize their products, their financial services products. So they’re able to do a huge amount of analysis engineer that day to process that data have the smart guys, in terms of the data scientists looking at that and then being able to build out decision models in terms of is Arup going to default on his credit card is Arup looking like the type of person we want to be able to make a mortgage loan to etcetera. That’s kind of AI at the functional level. Utilizing a huge amount of Human Resources to build out, I got a very powerful and of course a very expensive function. So that’s what I call AI at the functional level. A lot of big institutions are doing that, but you need to be a very, very large scale well established enterprise. Again, oftentimes banks are in terms of financial services to be able to have that type of a function. Whereas I think a lot of companies now are starting to realize that AI is now being embedded more into the application, that you can get it in all of those different capabilities. You don’t necessarily know how the AI is working 100%, it’s a little bit of a black box, but that’s okay if you know that you’re buying into one of those companies and you know that as you plug it in into your sales process, you plug it into kind of your sales enablement and engagement processes that you start to see the value, it starts to help automate decisions, it makes life easier for the sales rep, that’s the application level kind of deployment of AI. If you talk about our enablement leaders going to apprehend and everyone nervous about engaging with AI I don’t think they are, I think it’s just a case of being able to realize that a lot of the AI though, that enablement leaders work with is already there, it’s already embedded into their application, it’s already embedded into the way that they’re kind of working. So the big challenge for enablement Leaders is if you have all of those applications, how do you ensure that in a way the AI across each of those individual platforms is working in as harmonized a manner as possible? I think again there are a lot of talks that’s been coming out recently about Frankenstein where you end up with too many kinds of different tools within your sales stack, they don’t necessarily fit together really well. The AI within each of those tools is kind of sending you up to different decisions and different kinds of insights that might not be harmonized. So whilst you’ve got all of this AI the challenge for an enablement Leader might not be the desire to utilize AI might actually be the sort of problem that AI delivers, because if you’ve got all of these applications, you may suddenly find that actually the decision that you’re getting from, it is not necessarily harmonized all the way through. SS: I love that now, AI helps make predictions but it’s up to enablement teams to really utilize these predictions for success. What are some of the ways in which you’ve leveraged AI predictions to aid in decision-making? AC: Thank you for asking that. I'd love to call out my time at Elavon, which is my most recent company. I joined Equifax about 6 or 7 weeks ago, so I’ve still yet to figure out where we have some of these opportunities and what we can develop and do, and perhaps what are some of the vendors and deployment capabilities we’re going to look at. More recently Elavon, I spent seven years there, and in the last three years looking at developing and building out a customer data platform capability with AI embedded into it. What we did with that was a really simple business retention use case, a kind of customer retention use case. Elavon merchant services is a payments processor. So our portfolio of customers is huge so we have in the region of 200,000 plus customers across all of Europe. So we have a very big portfolio of S&B customers that are remotely managed and we have naturally a very small proportion of account managers as opposed to the number of accounts in the portfolio. In fact, we’ve got about 50 to 60 account managers against a total portfolio in that S&B space, a total portfolio of more than 100,000 accounts. You’ve got a very big portfolio and a very small team on a proportionate basis. So when it comes to saving customers when it comes to retaining customers, that’s the biggest challenge that the team had. In a lot of instances, they weren’t even necessarily speaking as proactively as they would like to an individual customer in that portfolio on a regular basis. So the challenge that we have is how do you then flag up customers into the team that could be at a much higher risk of canceling. Through that customer data platform, the CDP solution that we deployed, we were able to train that with the AI data with the huge amount of information that we had in terms of where we’ve seen retention, retention challenges, where customers had canceled, equally where customers have been going to cancel but we’d save them. We trained that entire environment. So effectively what we could start to do was about 3-4 months ahead of a customer potentially canceling. We were able to see some of the signals and those signals that were coming through would give us an indication that this customer is at risk of canceling. So we did that and we did. Obviously no longer with them, but of course very proud of the team because we deployed that, and certainly through the course of 2021 we worked through a total list of about 7500 customers. About 50% of those customers were genuinely at risk of canceling. We caught those 50%. You’re talking about 3200 customers. We caught those customers 2 to 3 months ahead of canceling. And again, not my team, but this is the account management team, we facilitated their effectiveness, and we facilitated their productivity so they had the right conversations at the right time and were able to save about 80% of those customers, which is fantastic. So all in all, you know across the board, the contribution that my team made through that AI deployment through the customer data platform, the contribution that the team made was now $2 million through the course of 2021. So really pleased in terms of a simple use case like that, which is like how do you identify customers that are potentially going to cancel, be confident about that and get in front of that conversation before the customer does cancel. SS: In your experience, what are some of the business outcomes that you’ve been able to correlate to your AI-driven programs? AC: So again, in the context of say using something like a customer data platform and then utilizing that with insights in terms of what you should do, absolutely, it kind of goes in two directions. For me it’s the direction of how you generate more revenue through cross-sell, upsell, better engagement with the customer, or even deal conversion or how do you protect revenue by promptly identifying customers that are potentially at risk of canceling. So again not that we do not use this capability but you know again just through my reading and understanding of the marketplace. I think a lot of what we’re seeing in terms of business outcomes has got to be and we were talking about it from an enablement perspective again we’re talking about revenue enablement has got to be that. It’s got to be like how do we help sellers be more confident, be focused and more productive and focused on the right deals at the right time and be more confident in that engagement so that they can increase their sales conversion rates, their win rates and AI should be able to help with that. The CDP platform that I deployed at Elavon offered up a 2 to 3 times stronger win rate, and a sales conversion rate than you would have on your average. We piloted that and it proved itself in that context on the flip side as well you should be able to then engage with customers that are potentially going to cancel so you want to hold onto and protect that revenue again, AI should be able to identify those customers before they go through that process, before they experience any dissatisfaction or any challenges and they threatened to cancel. AI should be able to help you get ahead of that so that you can protect that revenue. SS: Fantastic. Now, the last question for you Arup. With AI technology and capabilities constantly evolving, what predictions do you have for the future of these tools and how they might continue to drive innovation and enablement? AC: I think one of the biggest trends I think that we’ll see over the next 3-4 years is consolidation. I think there are a lot of applications and platforms out there. Clearly, there will be some consolidation, that happens all the time. Each of the different providers and players in the marketplace is just trying to identify which part of that revenue value chain do they not have in their mix today that they could stretch into, and is there a platform in that place? Oftentimes facilitated by AI the primary players will buy, so again, I think that consolidation of these different tools and capabilities so that the sales stack starts to become a lot more, for lack of a different expression, consolidated. That is the direction that it’s going and I think that the part of the challenge, again, that’s a double-edged sword, that makes it easier sometimes for a customer, a kind of a buying client in that space that’s looking for those types of tools, it makes it easier for buying clients to get to the right decision, but also you could end up with a loss of some of the sophistication and some of the kind of the features and the benefits and the quality of the capabilities in terms of the current context as it sits across all of these different providers. So consolidation is a good thing in some respects for buyers that want to buy AI, want to buy this kind of sales stack and marketing stack, and want to buy that capability. It’s good because it simplifies the buying decision but also maybe, you know, again, as I said, I think maybe a bit challenging in terms of loss of features and benefits etcetera. So that’s number one, I’d say, absolutely consolidation. I think number two, within that technology space, integration. So you want to see a number of the different key providers that are still big names that continue to have a market presence, looking to integrate more with each other. So this notion of frenemies, working closely with another provider in that space, in the sales stack and utilizing AI machine learning. Providers that are able to kind of work together and think about that sort of revenue value chain and being able to build out a kind of a coordinated comprehensive solution set. I think that the integration piece is going to be key and I guess part of that integration piece will be how do you get much more API kind of glue-based capabilities, as opposed to types of capabilities that help add your AI-driven sales stack into your core business platforms. That’s the space where I think a lot of things will start to evolve. I think you know in terms of AI it’s already driving a lot of sophistication. So you’ve already got speech analytics in terms of conversation intelligence, you have text analytics obviously you know, in terms of kind of revenue intelligence. Again all of that’s going on there, so the power of AI it’s really fantastic to know where it’s going. I think that the key will be how that all starts to come together in a more consolidated manner. SS: Thank you so much, Arup. I greatly appreciated the opportunity to reconnect with you and have you share your insights with our audience. Thank you. AC: That’s very kind, thank you very much for inviting me. SS: To our audience, thanks for listening. For more insights, tips, and expertise from sales enablement leaders, visit salesenablement.pro. If there is something you'd like to share or a topic you'd like to learn more about, please let us know we'd love to hear from you.
”When we build a culture that's better for women, it's actually a culture that's better for everyone.” Women in Payments Founder and CEO Kristy Duncan chats with Lauren Giles, Chief Counsel, Elavon & Associate General Counsel at U.S. Bank on six words and six thoughts on Lauren's career and advice she has for the rising stars of the industry. About My Career in Six My Career in Six is a weekly podcast produced by Women in Payments, where In each episode, we sit down with an inspiring woman leading the way in the payments industry as she shares unique career insights in just six minutes. To learn more, visit us at www.womeninpayments.org You can gain access to our global member portal, where you'll find the latest industry trends, exciting career opportunities, and so much more by becoming a member: https://www.womeninpayments.org/membership Connect with us: Twitter: https://twitter.com/WomeninPayments OR @WomeninPayments LinkedIn: www.linkedin.com/company/women-in-payments/
“Like everything we went through during the pandemic, some things shifted and accelerated really quickly and this is one of those spaces.” Mia Huntington of Elavon joins our founder and CEO Kristy Duncan in this episode of Pause of Payments where they dive into the exciting world of BNPL. About Pause for Payments Pause for Payments is a weekly podcast produced by Women in Payments, where in each episode, we sit down with an inspiring woman leading the way in the payments world and discuss industry and career-related topics, and share personal success stories to inspire and empower the next generation of women leaders. To learn more, visit us at www.womeninpayments.org You can gain access to our global member portal, where you'll find the latest industry trends, exciting career opportunities, and so much more by becoming a member: https://www.womeninpayments.org/membership Connect with us: Twitter: https://twitter.com/WomeninPayments OR @WomeninPayments LinkedIn: www.linkedin.com/company/women-in-payments/
Akita Somani, SVP, BNPL/POS at U.S. Bank - Elavon joins Divij Sharma, a fintech focused senior at University of Georgia Terry College of Business. This conversation explores global trends in payments along with an overview of the Elavon business in Europe.
"We need champions who actually work at the ground level to drive access to the right resources, awareness on what we're doing on the DEI front, and engagement from every single employee". Akita Somani, Chief of Staff and Head of Change at Elavon Merchant Services Europe at Elavon, joined Kristy Duncan for a discussion on diversity, equality, and inclusion where she explained how diversity and inclusion is a core component of Elavon's agenda. About Pause for Payments Pause for Payments is a weekly podcast produced by Women in Payments, where in each episode, we sit down with an inspiring woman leading the way in the payments world and discuss industry and career-related topics, and share personal success stories to inspire and empower the next generation of women leaders. To learn more, visit us at www.womeninpayments.org You can gain access to our global member portal, where you'll find the latest industry trends, exciting career opportunities, and so much more by becoming a member: https://www.womeninpayments.org/membership Connect with us: Twitter: https://twitter.com/WomeninPayments OR @WomeninPayments LinkedIn: www.linkedin.com/company/women-in-payments/
“Leaders can establish forums through which people can network through shared interests that are broader than sport; like business resource groups or company sponsored community engagement.” Our very own CCO, Allison Barbosa, speaks with Brian Mahony of Elavon, six words and thoughts on Brian's career journey and what it means to be an ally in the payments industry. About My Career in Six My Career in Six is a weekly podcast produced by Women in Payments, where In each episode, we sit down with an inspiring woman leading the way in the payments industry as she shares unique career insights in just six minutes. On behalf of International Women's Day, we are dedicating the month of March to honor and celebrate women's achievements while taking a closer look at topics surrounding this year's theme #BreaktheBias. To learn more, visit us at www.womeninpayments.org You can gain access to our global member portal, where you'll find the latest industry trends, exciting career opportunities, and so much more by becoming a member: https://www.womeninpayments.org/membership Connect with us: Twitter: https://twitter.com/WomeninPayments OR @WomeninPayments LinkedIn: www.linkedin.com/company/women-in-payments/
Jamie Walker is the CEO of U.S. Bank's Elavon division. He shares his story of being with Elavon for 20 plus years along with key trends that Elavon is leveraging to further grow its payments business including digital transformation. Miracle Golden joins the conversation as a recent graduate of the University of West Georgia and someone who intends to join the fintech industry full-time.
In this episode we spoke with Sean Weafer. Sean is The Coaching Sensei at SeanWeafer.com and at the G2SCoachingSchool.com which provides premium coaching skills training globally and online. He coaches financial, accounting, legal and other expert leaders and professionals from firms such as Indeed.com, Microsoft, Elavon and Grant Thornton on how to move from being an Expert to an Influencer and able to project their expertise and be recognised for their value at team, board, organisational and client level. He is an experienced global speaker and MC and is an author of three books on coaching, business communications and Feminine spirituality and the importance of personal balance. In this episode we talked about all things sales communication. We hope you enjoy it! +++ Take the Impactful Presenter Scorecard to benchmark your ability to deliver powerful presentations and identify opportunities for improvement: https://ideasonstage.com/score Want to learn more about how you can grow your business and increase your influence through great presenting? Register today for our free, live web class on all things presentation skills: https://www.ideasonstage.com/uk/masterclass
Duncan Sandys, CEO, Payments 20Payments 20, representing the global payments industry, alongside the UK National Cyber Security Centre, the New York State Department of Financial Services, and institutions including American Express, Elavon, Hogan Lovells and JP Morgan Chase, has published 20 Best Practice Recommendations for improved Cyber Security Protection. Duncan Sandys, CEO of Payments 20 explains to Robin Amlôt of IBS Intelligence why the report is aimed at non-cyber professionals and how it emphasises the need to implement better cybersecurity frameworks.
In the fourth episode of PayFAQ: The Embedded Payments Podcast, brought to you by Payrix, host Bob Butler interviews Billi Jo Wright, the Chief Risk and Compliance Officer of Payrix. This conversation is the second part of a two-part series on understanding and managing the risk of moving money.Billi Jo Wright has been in payments for over 25 years. She first spent 10 years on the issuing side and moved over to the acquiring side of the business with stops at Worldpay, MerchantE and Elavon over the past 15 years. In the market, there's this perception that B2B vertical payments aren't risky. Billi Jo argues that while it may be a little less risky, you still have to meet the risk and compliance expectations of your acquirer. You are responsible for the many facets of payments and must have a strong risk and compliance program in place. Billi Jo walks through the three business models for embedded payments (referral, payment facilitator, and payfac as a service) from a risk and compliance perspective, and wraps up the episode talking about the regulations you must abide by as a payments company. These regulations are constantly changing, adding complexity to maintaining a strong risk and compliance program.
In the third episode of PayFAQ: The Embedded Payments Podcast, brought to you Payrix, host Bob Butler interviews Billi Jo Wright, the Chief Risk and Compliance Officer of Payrix. This is part one of a two-part series on understanding and managing the risk of moving money.Billi Jo Wright has been in payments for over 25 years. She first spent 10 years on the issuing side and moved over to the acquiring side of the business with stops at Worldpay, MerchantE and Elavon over the past 15 years. It is good business for software companies to monetize payments and own the customer experience, but there is a lot of risk associated, which can be very complex. According to Billi Jo, there are at least six categories of risk including underwriting, fraud risk, transactional risk, chargeback risk and then regulatory risk and compliance. As a payments company, you are responsible for every transaction and every merchant that you process payments for. Billi Jo goes on to provide a brief description of each kind of risk and states that the biggest risk is underwriting risk – where there are a lot of regulatory and compliance requirements to assess the overall financial viability of each and every merchant.
In this episode we speak with Jennifer Ferrell, Elavon Director, eCommerce Solutions Consultant, as she shares her insight on the technology trends that allowed businesses to pivot and keep moving forward. We cover the differences between contactless and touchless payments along with all the possible ways to initiate these payments. Also, we talk about how the pandemic might have played a part in forwarding this technology. Jennifer also provides her recommendation for financial institutions that are interested in offering merchant solutions.Elan Advisory Services provides strategic consultation to ensure your financial institution has the right products and services to compete in your market. Through Elan Advisory Services’ internal partners, we deliver best-in-class solutions and exceptional service to more than 3,000 financial institutions across the United States. Our internal partner Elavon, is a leading global payments company with more than 4,300 employees and operations in 10 countries. As a subsidiary of U.S. Bancorp (NYSE:USB) Elavon provides businesses with the technology needed to accept payments from customers, whether they are shopping in stores, at home or on the go. The distinction of our platform makes it easier to get businesses up and running quickly and securely. For more information, visit Elan Advisory Services at www.elanadvisoryservices.com.
Anand Goel the President and CEO at Optimized Payments is our special guest this week on episode 76 of the Leaders in Payments podcast. Anand went to middle school in Baton Rouge, Louisiana, high school in Houston Texas and went University of Texas in Austin for his undergrad degree. He worked at MCI Telecommunications in a management training program, left there and got his MBA from Babson College and stayed in Boston. And in his words “I got into the payments industry because of a girl.” Ultimately leaving Boston for Atlanta – where he went to work for Elavon. Optimized Payments is a payments analytics and consulting firm that has been in business for 14 years. They allow organizations to measure or benchmark the performance of their payments. They built a one-of-a-kind SaaS platform that consumes transaction data from all the big acquirers to not only help their customers save money by reducing the cost of accepting payments but also to enhance or drive revenue as well as many other interesting use-cases. Most of their clients do billions of dollars in card payments so clients like Apple, Verizon, Staples, Waste Management and more. Currently 2/3rds of their business comes from recurring SaaS fees for the analytics platform and 1/3 comes from their traditional consulting business. On the personal side Anand has two teenage daughters and enjoys spending time with them. We’ve got a great episode today so let’s get started.
Oral Arguments for the Court of Appeals for the Ninth Circuit
JB Carter Enterprises, LLC v. Elavon, Inc.
On this episode, I interview my good friend General Mark Gelhardt. General Gelhardt served as a Colonel in the US Army. While a Lieutenant Colonel (LTC) in the Army, he was selected by the top officials in the Government to be the Commander of the Data Systems Unit, as part of the White House Communications Agency. In this position, he supported President Bill Clinton, the VP, the White House Staff, and the U.S. Secret Service managing all the classified automation and telecommunications for the Executive Branch. LTC Gelhardt worked at the White House for over four years (1995-1999), working with the President and his staff almost every day, both on the White House grounds and traveling worldwide. This gave Mark Gelhardt unfettered access to the inner workings of The White House and the Presidency. Mark took the time to write down his experience about his day to day job at The White House in his book “My Time at the Clinton White House: Military Support to the Commander-in-Chief.” Since retiring from the Army in 2001 Mark has held several executive leadership positions; CIO/CSO for World Airways/Global Areo Logistics (US largest long-haul charter airline), CTO (Global Operations)/CISO for InterCall/West (World's largest conferencing company), CISO for TravelClick (SAS in the hospitality space), Acting/Interim CISO for the Georgia Lottery and NCR. Mark is currently the Senior Vice President (SVP), Global Technology Governance, Global Technology Services (GTS), as part of the Technology Operations Services (TOS) team, for U.S. Bank & Elavon. Mark has worked for U.S. Bank/Elavon for over 6 years and has also held positions as an VP, Technology Governance, an AVP, Security Engineering and Operations & Security Project Management teams, AVP Cyber Risk Remediation team, and Global Director PCI Security and Compliance team. General Gelhardt is still giving back to his country and his community as a volunteer in the Georgia State Defense Force (GSDF) a Georgia National Guard Auxiliary. Brigadier General Gelhardt became the Commanding General for the GSDF on 5 Dec 2020. For more information about the Georgia State Defense Force: https://paonews.net/ or http://www.gasdf.com/ For more information on General Mark Gelhardt: https://www.gelhardt.org/ Book: "My Time at the Clinton White House" available from Amazon: https://www.amazon.com/My-Time-Clinton-White-House/dp/0999758411
We all love the convenience of cashless transactions. Credit cards have been around for what seems like forever, and now we have even more convenient “FinTech” methods such as ApplePay, Paypal, and Venmo. What goes on behind the scenes of processing these payments? Who takes on the risk for fraudulent transactions? Today's guest is Robert Blair, Executive Vice President, Chief Product & Innovation Officer at Elavon. Robert is a leading US expert on credit card processing, merchant services and payment processing. The movement of money between consumer and merchant utilizing these cashless systems is risky and complex. Payment system fraud is big business! Robert gives us some insight into how these systems work and who ultimately pays the cost for the risk and convenience. We also take a peek into what Robert sees as the future of cashless transactions utilizing technologies such as biometric markers to validate transactions and minimize risk.Listen to how the money flows, and the war to protect a cashless method of transactions.Robert's comments are his own and do not represent his current or former employers.
Emma Anderson is Head of Solutions Delivery at Planet, a payments company based in Ireland, that provides services to companies like Starbucks, Adidas and Kate Spade. It’s an industry we don’t often talk about - yet it’s played a vital role in enabling our ability to make online payments and digital transactions. Emma had several stops along the way to get to this point, but her original career goal had nothing to do with the payments industry. Her parents were missionaries, and that inspired Emma to pursue being a medical missionary. But Emma struggled to make it through the rigorous and demanding coursework of medical school at the University of Birmingham in the UK. So, she dropped out and started working as a sales and operations coordinator for a heavy machinery company. In 2007, Emma was introduced to the endless possibilities in the world of digital payments when she accepted a position at Barclays. And then pivoted to a Senior Marketing Manager role at Visa to promote digital payment products and services to greater Europe. And eventually took a position with Elavon that involved less travel when she needed to think seriously about starting a family. Emma absolutely loved working at Elavon, a subsidiary of U.S. Bank, until some changes shook up the company’s focus on ethical business practices. Knowing the importance of transparency in the financial world, Emma spoke up as a whistleblower at the risk of more losses to the company and ruining her relationship with her boss. Honesty is a big part of Emma’s story, so when she was later offered a new job in the UAE around the same time she finally got pregnant, she knew she had to turn it down. After the birth of their first child, Emma then took a position with Planet where she works today. Emma’s story is all about the importance of honesty and trusting God when the outcome looks different than what we imagined. Special thanks for this episode: Emma and Robin Anderson, Amy Maxson, Jenn Lazala and Josh Batson -------------------------------------------------------------------- Support Faith Collides podcast with a review—> http://bit.ly/FaithC0llid3s Faith Collides podcast is hosted by Grace Huang from Lux Mundi. More information: www.lxmundi.com --- Send in a voice message: https://anchor.fm/faithcollides/message Support this podcast: https://anchor.fm/faithcollides/support
On this episode of the ground-breaking Women of Fintech Podcast, Nadia is delighted to be joined by Akita Somani, Chief of Staff and DEI Champion at Elavon Europe.Akita brings so many fascinating points of discussion to this episode, touching on everything from where we can find inspiration, to the incredibly important topic of unconscious bias. Akita's role as DEI Champion allows her to impart an incredible array of actionable points that will truly help us all walk the talk for change in the industry.
Listen to our compelling presenters discuss how hospitals are altering the patient payment experience with digital options while remaining fiscal viability. Consumer healthcare spending habits are changing – are you keeping up? This podcast is sponsored by Elavon.
Arup Chakravarti jumped onto Sales Operations Demystified to share his knowledge about the difference between sales operations and sales enablement, splits his team into two different categories, discusses their application of AI in the sales process, and explained more about leading vs. lagging indicators.
Sam Maule and Will White are hosting this week's news show in New York and, as always, they're joined by some great guests. To talk about the most notable fintech, financial services and banking news from the past week, today's guests are: Phillip Rosen - CEO at Even Financial Ramona Ortega - Founder and CEO at My Money, My Future Charley Ma - NYC Growth Manager at Plaid We cover the following stories from the fintech and financial services space: Paypal acquires coupon browser Honey for $4 billion (02:50) Digital bank Chime will quadruple its revenue In 2019 (06:12) HSBC USA offers Real-Time Payments network to business clients (16:20) 88% of companies unprepared for California consumer privacy regulations (22:36) Elavon to acquire Sage Pay gateway (32:11) Alipay aims to serve 10 million European SMEs by 2024 (39:42) “Bark-lays” invites stressed students to puppy session (43:15) Check out our brand new documentary 11:YEARS - the Rise of UK Fintech now. Head over to 11years.film to watch for free, and share using #11YEARS. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. If you enjoyed don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guests: Charley Ma , Phillip Rosen , and Ramona Ortega.
In today’s top payments news, U.S. Bancorp subsidiary Elavon is acquiring U.K. payments gateway Sage Pay for $300 million.
Elavon Chief Strategy Officer Brian Mahony joins Amy to discuss software strategies for merchant acquirers.
Summary:In this 94th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews Samantha Ettus, Founder and CEO of Park Place Payments, a company that markets and distributes payment solutions to small businesses around America. Samantha explains her background in media and as an author, how and why she built Park Place Payments, and the ways she has enabled a work staff that has needed opportunities. Episode Highlights: ● 00:26: – Samantha Ettus explains Park Place Payments. ● 01:35: – What is Samantha’s career history? ● 06:42: – Samantha explains what is involved in payment processing. ● 11:12: – What is involved on the tech side of Park Place Payments? ● 13:08: – How has Samantha established such incredible growth in her business? ● 15:47: – What type of work-life balance has Park Park Payments provided its work staff? ● 19:37: – What has been the feedback from people Park Park Payments has hired? ● 22:18: – If there is one thing she could change about her industry, what would it be? ● 23:00: – What has been the biggest challenge to get where she is at? ● 24:30: – What gets Samantha excited and in a rush to wake up in the morning? 3 Key Points 1. Park Place Payments has a sales force of about 100 account executives that sell to their local communities. This sales force will expand to 1000 by next year. 2. Park Place Payments aims to keep clients for 10-20 years. The industry average is turning over payment processors every three years. 3. Park Place Payments uses Elavon on the backend tech side of their business. Elavon also powers Costco. Tweetable Quotes: ● “I launched a payment process company that offers a rate card, which, hard to believe in this industry is rare. We have one rate card. We don’t negotiate. We offer fair rates, the first time.” – Samantha Ettus ● “One of the things that makes us super unique is our sales force, which is made up of people who typically have not been in the payments industry before. So, I have called them from other industries.” – Samantha Ettus ● “The worst thing in the world when you run a business is to have something that falls apart or goes wrong and there is no one there to fix it.” – Samantha Ettus Resources Mentioned: ● Facebook – Jason Pereira’s ● LinkedIn – Jason Pereira’s ● FintechImpact.co – Website ● samanthaettus.com - Website ● Samantha Ettus: Linkedin Instagram Twitter Facebook ● parkplacepayments.com - Website See acast.com/privacy for privacy and opt-out information.
Isaac Wilcox is the VP of Product Management at Elavon, Inc.
The Technology Association of Georgia (TAG) and Business Process Management Group presented “Talking Digital Finance”, a panel discussion with CFO’s from Comcast, Equifax and First Data on September 10, 2019 at the First Data Corporation HQ in Atlanta. Speakers on the panel included Nigel Andre, former Managing Partner with First Data; Christina Santos, SVP of […] The post “Talking Digital Finance” Panel Discussion, presented by TAG and BPM appeared first on Business RadioX ®.
Elizabeth Homes is the Sr. Vice President of IT Strategy and Global Business Services for Elavon. Find out how she got there and what she is doing next!
In this episode of the Irish Tech News podcast Ronan talks to Eric Horgan the Irish Country Manager and Gareth Soye the EPOS sales manager of Elavon Ireland. Eric and Gareth tell me about their new iPad epos system and Talech app, and they show me a demo of it, explaining how it works. They also talk about their secure pro service, and what their future plans are.
Richard Davis grew up in Hollywood and entered the banking world on his 18th birthday as a teller. Today, at age 57, he leads America’s 5th largest bank as Chairman and CEO of U.S. Bancorp – parent company of U.S. Bank. Headquartered in Minneapolis, U.S. Bancorp has over $410 billion in assets and businesses across the United States, Canada and Europe, including over 3,000 full-service banking offices and 5,000 ATMs in 25 states. This traditional bank model is now also the foundation for active innovation. U.S. Bank appointed its Chief Innovation Officer, Dominic Venturo, a decade ago (I highly recommend following Dominic on Twitter @innov8tr). They are active in payments technologies, and the holding company owns Elavon, which recently opened a mobile innovation center in Atlanta called “The Grove” focused on “new technologies that enable merchants to accept payments via mobile devices while also ensuring the ease of use and safety of the transaction from the customer’s perspective.” Richard’s leadership earned praise through the financial crisis and its aftermath, including being named “2010 Banker of the Year” by American Banker. The father of three adult children and with three grandkids, he is highly active in civic efforts and philanthropy, including serving on the boards of the Twin Cities YMCA, Minneapolis Art Institute, University of Minnesota Foundation, and National American Red Cross, among many others. He has been the recipient of the President’s Lifetime Volunteer Service Award, while U.S. Bancorp and its employees earned the 2011 Spirit of America Award, the highest honor bestowed on a company by United Way. The company also received the 2013 Freedom award, the U.S. Department of Defense’s highest award for employers for supporting employees who serve in the National Guard and Reserve. In 2011 Richard received the Henrickson’s Award for Ethical Leadership. In 2015, U.S. Bank was named as a World’s Most Ethical Company by the Ethisphere Institute, the global leader in defining and advancing the standards of ethical business practices. In my conversation with Richard, he wove together all these themes of business, innovation, and ethics. More than any of our guests thus far, he voices a full-throated faith in the future of retail bank banking -- including branches in lower-income communities. At the same time, he speaks thoughtfully about the need for innovation in the branch and beyond (while warning against falling in love with every new idea). He also offers concrete advice for regulators on how to assure that innovation can flourish. And he talks inspiringly about the need for banks to rebuild the public’s trust in them, one customer at a time. He says customers are “the banks’ to lose,” and that, “If it’s good for the industry, it is probably worth doing.” Richard’s perspective is an invaluable contribution to our search for better consumer financial solutions. Speaking from the vantage point of a lifelong banker at the helm of one of America’s largest and most successful banking companies, he shares his thinking about what to keep and what to change, as the industry and its customers face continuous change. For more on U.S. Bank, click here. Enjoy Episode 12 You can subscribe to the podcast on iTunes or by opening your favorite podcast app and searching for "Jo Ann Barefoot".
No programa Em Boa Companhia, da Rádio Inconfidência, falamos sobre máquinas de cartão de crédito. E esse assunto dá pano pra manga… Às vezes pode ser fundamental ao comerciante oferecer aos seus clientes a opção de pagamento por meio de cartão. Mas há alguns detalhes importantes a que ele deve ficar atento. Nossa conversa com o radialista Pedro Vieira foi para esclarecer o tema. . A gente usa muito cartão, facilita muito. Mas o comerciante fica em dúvida: qual é o melhor modelo? E como ele paga pelo uso da máquina? Algumas administradoras de cartão cobram mensalidade, outras cobram apenas uma porcentagem sobre o volume das vendas. Esta porcentagem pode variar de acordo com o segmento de atuação do comerciante. Há uma série de novos fornecedores no mercado. Vou citar alguns, sem fazer propaganda de nenhum, apenas para informar: Elavon, Bin, Cielo, PagSeguro, Rede. Usar cartão é bem prático, as pessoas podem evitar andar com muito dinheiro no bolso, além de outras vantagens. Mas, claro, não nos esquecendo dos riscos dele. . . Caso real: como escolher a melhor, entre as várias máquinas de cartão de crédito? Estou com uma dúvida da nossa leitora Cristiane. Ela é Microempreendedora Individual – MEI e quer adotar uma máquina. Ela quer comparar as taxas e custos entre as diversas opções existentes, mas não tem estimativa de faturamento. Fizemos, então, uma simulação. Como ela é MEI, pode ter um faturamento médio mensal de, no máximo, R$ 5 mil. Estimamos que ela fature esses R$ 5 mil, sendo R$ 1 mil em dinheiro e os outros R$ 4 mil no cartão. Esses R4 mil, dividimos em: R$ 1 mil no débito, R$ 2 mil no crédito à vista e R$ 1 mil em crédito parcelado. Lançamos estes valores em várias opções de máquinas de cartão crédito existentes no mercado. Neste caso, a mais barata foi a Pag Seguro. No primeiro ano ela teria o custo de aquisição da máquina (R$ 480), mais as taxas de desconto, o que ficaria em R$ 2212,80 (para um faturamento de R$ 48 mil). Entraram na nossa comparação as máquinas da Rede, Cielo, Bin e Elavon, e a Pag Seguro foi a mais barata. E a partir do segundo ano, fica mais barata ainda, pois o comerciante não terá o custo da máquina. . Certo. A administradora retira sua comissão. Mas e o restante, o comerciante recebe imediatamente? Nem sempre. Depende da empresa e da função. No débito, a pessoa leva em média 2 ou 3 dias para receber. No crédito à vista, a pessoa leva cerca de 30 dias. No crédito parcelado, recebe de acordo com o número de parcelas em que foi efetuada a venda. Este é um ponto importante. Para o comerciante adotar esta forma de recebimento, ele precisa se planejar financeiramente. Precisa entender a gestão financeira do pequeno negócio. Não é muito diferente da gestão financeira pessoal. A maioria de nós tem seus recebimentos e despesas ocorrendo periodicamente, mês após mês. E todos precisamos equilibrar bem nossas receitas e despesas ao longo do tempo. Da mesma forma, é importante que o comerciante saiba que não basta implantar a máquina, começar a vender mais, e agir como se já tivesse o dinheiro em mãos. É preciso se acostumar com o fato de que, ao adotar máquinas de cartão de crédito, o tempo da venda pode ser bem diferente do tempo do recebimento. . Antecipação de recebíveis Aí entra outra forma pela qual as administradoras vêm ganhando dinheiro: a antecipação de recebíveis. Por meio desta modalidade, o comerciante recebe o valor das suas vendas imediatamente, mesmo que tenha vendido a prazo. Isto, claro, vai lhe custar dinheiro. As administradoras antecipam o valor, mediante uma taxa de desconto maior. Muitos comerciantes, quando têm urgência de dinheiro para honrar seus compromissos, recorrem a esta opção. Para o banco, isto é uma operação de crédito comum, sujeita a taxas e outros custos. Por isso é muito importante que o comerciante entenda e se adapte a esta forma de realizar vendas. Quanto menos taxas ele pagar, melhor, evidentemente. É importante reparar que, mesmo sem a antecipação de recebíveis, o custo não é baixo. Na opção mais barata que encontramos para a Cristiane, o custo foi de mais de R$ 200, em um faturamento de R$ 40 mil. Isto é, mais de 5%. Não é pouco. Quem é comerciante sabe que não é fácil conceder um desconto de 5% aos clientes. Da mesma forma, não é fácil pagar uma taxa dessas à administradora. Por isso, é fundamental gerenciar bem as entradas e saídas de dinheiro, para não precisar adotar a antecipação de recebíveis e aumentar mais ainda o desconto. E você, conhece nosso Comparador de Máquinas de Cartão de Crédito? Não deixe de conhecer, ele é seu melhor parceiro para saber qual é a opção mais adequada ao seu negócio. Veja abaixo as opções mais clicadas no Comparador: . Ranking de maquininhas mais clicadas no Comparador! Posição Empresa Plano Consultar 1 Sumup Top Plano Econômico AVALIAR 2 Pagseguro Minizinha (30 dias) AVALIAR 3 SumUp Super Plano Econômico AVALIAR 4 Mercado Pago Point Mini (30 dias) AVALIAR 5 Pagseguro Minizinha (14 dias) AVALIAR 6 Sumup Top Plano Acelerado AVALIAR 7 Pagseguro Minizinha (1 dia) AVALIAR 8 Cielo Fixa Linha Discada AVALIAR 9 Rede Com Fio (31 dias) AVALIAR 10 Pagseguro Minizinha Chip (14 dias) AVALIAR . Empreendedores Além de máquinas de cartão de crédito, também falamos um pouco sobre ser empreendedor. Há vantagens importantes em ser Microempreendedor Individual – MEI, como nossa leitora Cristiane. Além de pagar impostos mais reduzidos, paga-se também de forma mais prática, isto é, todos os impostos de uma vez só. É mais fácil. Sobre esse assunto, Pedro nos contou uma história interessante: Recentemente eu fiz um comercial, como ator. Se eu fosse MEI, poderia ter emitido minha própria nota fiscal. Como não era, precisei recorrer a uma empresa que fizesse isto por mim, e paguei mais de 6% por isto. O número de empresas que fecham no primeiro ano é assustador. Recentemente publicamos um post baseado em uma pesquisa que relacionava o nível de conhecimento que uma pessoa tem em finanças e o grau de sucesso dos empreendimentos desta pessoa. O resultado é previsível: pessoas que conhecem melhor as finanças têm mais chances de sucesso. Mas é interessante observar os detalhes da pesquisa. Por exemplo, o que eles chamam de “grau de sucesso”: menores chances de se endividarem demais, de terem problemas sérios com contratempos inesperados, e até de irem à falência. A pesquisa detalha, em porcentagens, a vantagem que o conhecimento em finanças traz aos empreendedores. Não deixe de ver, é bem interessante. . Por hoje, é isso. Se gostou, recomende aos seus amigos empreendedores!