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Today I'm joined by Brad Wise, executive manager at Ferman Chevrolet Mazda. We dive into his mission to sell 900 cars a month, why he's handing out hundreds in cash to his service team five times a day, how “energy vampires” kill sales culture — and more. This episode is brought to you by: 1. Kenect AI – The platform auto dealers are using to gather reviews, generate leads, and improve their online reputation, all powered by AI @ http://www.kenect.ai 2. CarGurus - maximize your performance on the #1 most visited car shopping site in the U.S. With data-driven intelligence on what to buy, how to improve the visibility of your listings, and how to optimize pricing, CarGurus will help drive revenue at every stage. Learn more @ http://insights.cargurus.com/cdg - Similarweb, Traffic Report (Cars.com, Autotrader, TrueCar, CARFAX Listings (defined as CARFAX Total visits minus Vehicle History Reports traffic), Q4'24, USA. - CarGurus analysis of US dealers that changed a vehicle price based on NBDR recommendations compared to vehicles without an NBDR- informed price change from Nov 2023 through Dec 2024, finding that dealers that made NBDR-price informed change see a 42% median increase in VDP views per day. - Market Probe International, blinded survey of 600 dealers, Aug 2024. Based on 313 dealers who pay for at least two listings sites. 3. CDG Recruiting - The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results. Book a call → http://www.CDGRecruiting.com Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Topics: 00:19 How to build business resilience? 01:05 What defines Ferman's leadership legacy? 03:31 How to build winning teams? 06:18 Why prioritize ethics and compliance? 16:28 Keys to operational excellence? 24:49 Best incremental growth strategies? 26:54 Why obsess over research? 32:51 Innovations in used car sales? 36:59 How to measure progress/happiness? Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
Marty Osborn is back on the show, and we're digging into some serious business strategy in this episode. If you've ever thought about buying a business—or selling one—this conversation is packed with value. We talk through what makes a company an attractive acquisition, how to evaluate opportunities, and what the process really looks like when you're trying to find the right fit. Whether you're a first-time buyer or just curious about what goes on behind the scenes, Marty brings tons of clarity and real-world perspective to the table. We also get into how to prepare your own business for a potential sale—what buyers are looking for, how to streamline your operations, and the importance of having clean, well-documented systems. There's some great discussion on the tools out there (including some powerful AI options) that can help you make smarter, more strategic decisions—without needing a huge team behind you. Later in the episode, we shift the conversation toward hiring—specifically when it comes to building a top-tier sales team. Marty shares some of the key traits he looks for, the patterns he's seen over the years, and why hiring right the first time is so crucial if you want to grow. We wrap it all up by talking about his new book, how the release has gone, what the response has been like, and what he's learned through the process of writing and launching it. It's a laid-back, insight-filled conversation that's perfect for anyone looking to level up in business—whether you're buying, building, or just thinking ahead. Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends#salestrends
In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Matt Nolan, Chief Revenue Officer at Redwood Software. Matt shares his extensive experience in developing global revenue strategies, scaling enterprise automation solutions, and transitioning from venture capital to private equity environments. The conversation covers key lessons such as the importance of culture, the significant role recruiting plays in a CRO's success, the complexities of managing a board, and strategies for building top-performing sales teams. Matt emphasizes the critical nature of hiring ahead, discipline in recruiting, the layered impact of having strong leaders, and creating a high-performance, team-based culture that can drive prolific growth. Listeners will gain valuable insights on how to build and sustain a winning sales organization.ADDITIONAL RESOURCESLearn more about Matt Nolan:https://www.linkedin.com/in/matthewanolanhttps://www.linkedin.com/company/redwood-software/Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Read Force Management's Guide to Increasing Company Valuation: https://hubs.li/Q038n0jT0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:02:02] Lessons from a First-Time CRO[00:03:47] Building and Maintaining Company Culture[00:04:45] Navigating Leadership During COVID-19[00:06:05] Managing the Board and Leadership Challenges[00:07:03] Scaling Revenue and Systems Thinking[00:10:15] Recruitment and Team Building Strategies[00:11:16] The Importance of Authentic Leadership?[00:15:21] Fostering a Team-Based Culture[00:20:39] Recruitment Pipeline and Talent Acquisition[00:21:30] The Relentless Pursuit of Top Talent[00:34:00] The Power of Networking and Recruiting[00:35:14] Building a Leadership Team[00:36:15] The Importance of Recruiting Top Talent[00:39:10] Sourcing and Recruiting Strategies[01:01:21] The Role of Culture in Building a DynastHIGHLIGHT QUOTES"Recruiting is the foundation and culture is what sustains you and allows you to win multiple championships.""Once you see the impact of having great people, you can't unsee it.""You can be bad at everything, but if you're great at recruiting, you can cover for a lot of sins.""Every word you say as a leader is internalized deeply by your team.""You've got to be relentless about recruiting, it can't just be something you do when there's an opening."
Jack Sterling is back, and this time, we're getting straight into business—what works, what doesn't, and what entrepreneurs need to know. We kick things off with an important discussion about the Rupert Huse Veterans Center and how they're helping veterans successfully transition into new careers.Then, we dig into the nuts and bolts of entrepreneurship. Jack shares insights on the biggest differences between structured environments (like the military) and the unpredictable world of running a business—drawing from his own experience transitioning from a Navy SEAL to an entrepreneur. We cover smart ways to fund a business, breaking down how SBA loans work and how they can fit into a broader funding strategy with investors. And of course, we talk sales: what it takes to actually close deals, why so many people overcomplicate the process, and what Jack has learned from his work at Cloudhound.Finally, we highlight another fantastic organization, Upstate Warrior Solution, and why supporting veterans is so important. If you want to get involved, check them out: Upstate Warrior Solution - Get Involved.This one's packed with real-world business advice and a few laughs along the way—tune in!Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsLSubscribe to our newsletter today: https://bit.ly/3Ned5kL#SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends#salestrends
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 742. Read the complete trancription on the Sales Game Changers Podcast website here. Read more about the Institute for Excellence in Sales Premier Women in Sales Employer (PWISE) designation and program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Anthony Robbins, the 2025 IES Lifetime Achievement Award recipient, and his daughter Megan Robbins from NVIDIA. Get your tickets to the 15th Annual Sales Excellence Awards here. They will be on May 1 at the Mclean Hilton in Tysons Corner, VA. IES Women in Sales Program Director Gina Stracuzzi also co-hosted the interview. ANTHONY'S TIP: “Early-in-career people have to get a good coach in their corner, they have to have mentors that they engage with, and they have to be really dialed into building subject matter expertise. The relationships Megan is developing today, she will have these relationships for 10 or 20 and sometimes 30 years. Investing in these relationships is really important.” MEGAN'S TIP: “Just show up. Get out there in your community as much as you can, whatever profession or industry you choose. Build out your network.”
Worum geht es? Hybrid Selling war während der Pandemie in aller Munde – aber was ist daraus geworden? In dieser Folge sprechen Matthias Huckemann und Moritz Wiese über den aktuellen Stand, Herausforderungen und echte Erfolgsfaktoren für die Umsetzung im Vertrieb. Themen der Episode • Warum Hybrid Selling gerade jetzt wieder relevant ist • Die größten Stolpersteine in der Umsetzung • Wie Unternehmen Hybrid Selling wirklich produktiv nutzen können • Warum es mehr als nur virtuelle Meetings braucht Warum reinhören? „Wenn man sich überlegt, dass Vertriebler oder Außendienstler oftmals 50.000 Kilometer pro Jahr fahren, bedeutet das, wie wir immer gerne sagen: 1000 Kilometer ist ein Arbeitstag, dann sind das ca. 50 Arbeitstage auf der Straße.“ Hier finden Sie den Artikel, in dem es im Podcast geht: Hybrid Selling endlich konsequent umsetzen - Mercuri Germany Sie wollen die Diskussion zu Weiterbildung im Vertrieb vertiefen oder weitere Informationen zu dem Thema Vertrieb bzw. Sales Excellence? Kontaktieren Sie einfach Moritz Wiese: (19) Moritz Wiese | LinkedIn Ihre Informationsquelle zu aktuellen Themen im Vertrieb: https://mercuri.de Ihnen hat die Episode gefallen? Dann geben Sie uns doch bitte eine 5-Sterne Bewertung und abonnieren den Vertriebs-Podcast von Mercuri International. Über detailliertes Feedback freuen wir uns genauso. Schreiben Sie einfach an: info@mercuri.de. So können wir unseren Podcast weiter verbessern und die für Sie und Ihr Unternehmen relevanten Inhalte präsentieren.
Send us a textIn this insightful episode, Clint Biggs shares his extensive experience in test engineering sales, discussing the critical intersection of technical expertise and customer relationships. With over 30 years in the industry, Clint provides valuable insights into sales engineering, team collaboration, and career development for engineers.Main Topics:Test Engineering Across IndustriesSales and Engineering CollaborationBuilding Professional RelationshipsSales Engineer Compensation and IncentivesEffective Communication StrategiesValue-Based Service DeliveryClint Biggs is the Senior Vice President of Sales and Marketing at Testeract, a company specializing in automated test systems. Since March 2023, he has driven revenue and market growth, notably overseeing the merger of SOLUbit into Testeract.Previously, as President of SOLUbit, Inc. (October 2015 – May 2024), Clint led significant growth, expanding the team and tripling revenue. The company served industry leaders like Agilent Technologies and Intel, providing solutions across mechanical, electrical, and software engineering disciplines.At National Instruments, Clint held leadership roles over a 23-year tenure, including Principal of Key Accounts & Sales Excellence and Department Manager for Americas Services & Support, where he led over 250 engineering professionals.He holds a Bachelor of Science in Computer Science from Park University, graduating Magna Cum Laude. Clint is recognized for his leadership development, strategic growth, and aligning engineering with market needs.Links:Clint Biggs - LinkedInTesteract WebsiteAbout Being An Engineer The Being An Engineer podcast is a repository for industry knowledge and a tool through which engineers learn about and connect with relevant companies, technologies, people resources, and opportunities. We feature successful mechanical engineers and interview engineers who are passionate about their work and who made a great impact on the engineering community. The Being An Engineer podcast is brought to you by Pipeline Design & Engineering. Pipeline partners with medical & other device engineering teams who need turnkey equipment such as cycle test machines, custom test fixtures, automation equipment, assembly jigs, inspection stations and more. You can find us on the web at www.teampipeline.us
Welcome to Think Mastery with Dr. Yishai. Hosted by Doctor of Psychology, entrepreneur, and executive coach Dr. Yishai Barkhordari. On this podcast, you'll hear real talk about life and business—plus how to use psychology to create more mastery and success in both.In this episode, I sit down with Fred Diamond, co-founder of the Institute for Excellence in Sales and a dedicated advocate for Lyme disease awareness. Fred shares how investing in top sales talent, empowering women in sales, and embracing modern sales strategies can transform a company's growth. Discover actionable insights to elevate your sales culture and drive lasting success in your organization.What You'll Learn in This Episode:How to attract, retain, and motivate top sales talent.The long-term impact of strategic sales leadership.Strategies for empowering women in sales roles.Modern sales techniques that help customers see the unseen.How a people-first approach drives business growth.The role of advocacy in holistic leadership.Why This Episode is Worth Your Time:Real-life lessons on building and leading high-performing sales teams.Actionable strategies to transform your sales culture.A fresh perspective on the power of sales in driving company success.Insights for founders, executives, and sales leaders alike.Learn how focusing on people can unlock exponential growth.Learn More About Dr. Yishai: If you're ready to level up your leadership, decision-making, and emotional intelligence, connect with Dr. Yishai for one-on-one coaching or explore more resources at https://www.dryishai.com/.Links:Fred Diamond's LinkedInThink Mastery PodcastDisclaimer: All content shared in this episode is for informational purposes only and should not be considered professional advice.© 2024 Yishai Barkhordari, Psychologist, PLLC. All rights reserved.
In dieser Ausgabe des Mercuri Podcasts „Ganz.Einfach.Vertrieb“ geht es um die wichtigsten Kompetenzen im Vertrieb. Mercuri-Geschäftsführer Matthias Huckemann taucht mit Marcus Redemann (Management Partner bei Mercuri International) über die aktuelle Mercuri-Studie „Future State of Sales Skills“ ein. Gerade in angespannten Marktsituationen und bei verschärftem Wettbewerb ist es wichtig den Fokus auf das Wesentliche, nämlich die Kernkompetenzen im Vertrieb zu richten. Die wirtschaftlichen Rahmenbedingungen kann der Vertrieb nicht ändern, doch jeder kann an der eigenen Entwicklung der eigenen Kompetenzen arbeiten. In dieser Episode erfahrt Ihr, welche Kompetenzen jetzt und in der Zukunft wichtig sind und wie sicher Vertriebsprofis sich bei der Anwendung fühlen. 591 Vertriebsprofis haben bei der Studie von Mercuri International teilgenommen und liefern wertvolle Erkenntnisse. Hier gibt es die Studie zum Download: https://mercuri.de/insights/future-state-of-sales-report-2025/ Sie wollen die Diskussion zu Weiterbildung im Vertrieb vertiefen oder weitere Informationen zu dem Thema Vertrieb bzw. Sales Excellence? Kontaktieren Sie einfach Marcus Redemann: www.linkedin.com/in/marcusredemann Ihre Informationsquelle zu aktuellen Themen im Vertrieb: https://mercuri.de Ihnen hat die Episode gefallen? Dann geben Sie uns doch bitte eine 5-Sterne Bewertung und abonnieren den Vertriebs-Podcast von Mercuri International. Über detailliertes Feedback freuen wir uns genauso. Schreiben Sie einfach an: info@mercuri.de So können wir unseren Podcast weiter verbessern und die für Sie und Ihr Unternehmen relevanten Inhalte präsentieren.
In this episode of Noob School, I sit down with John McDonald—Navy veteran, entrepreneur, and the mastermind behind Fabtech Solutions. John's story is one of discipline, adaptability, and a relentless drive to build something bigger than himself.We kick things off with a deep dive into John's journey—from his college days to his time in the Navy, where he specialized in avionics. His military experience shaped his work ethic and problem-solving skills, which later became the foundation for his success in business.John and I swap stories about the ups and downs of entrepreneurship—what it really takes to build a company from the ground up, the hard lessons learned, and the key sales strategies that separate the great from the average. He also shares valuable insights on hiring the right people in sales, a must-listen for any business leader looking to build a strong, revenue-generating team.We also talk about his company, Fabtech Solutions, a veteran-owned full-service metal fabrication machinery dealer serving the Southeast. John explains how Fabtech's mission goes beyond selling equipment—they're in the business of building long-term partnerships by providing expert service, fast response times, and industry-leading consultation to metal fabrication shops.And if that's not enough, we get into something really unique—John's latest passion project: building a barndominium on his 52-acre property in Greenville, SC. He's been documenting the entire process on social media, and let's just say—people love it. From construction tips to lifestyle inspiration, his journey of turning raw land into a dream home is captivating an audience far beyond the world of metal fabrication.This episode is packed with wisdom, humor, and real-world lessons. Whether you're a business owner, a sales leader, or just someone who loves a good entrepreneurial story—this one's for you.Get your sales in rhythm with The Sterling Method: https://SterlingSales.coI'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsLSubscribe to our newsletter today: https://bit.ly/3Ned5kL#SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
Kundenentscheidungen werden anspruchsvoller und dauern länger – wie kannst du dich in diesem herausfordernden Umfeld behaupten? Alexander Wolter, Partner bei Mercuri International Deutschland, spricht mit Matthias Huckemann, Managing Director, über die Ergebnisse unserer Blitzumfrage und deren Konsequenzen, um den Vertrieb 2025 erfolgreich auszurichten. Highlights dieser Podcast-Episode: • Preiswettbewerb: Die größte Herausforderung im Vertrieb • Komplexität der Kundenentscheidungen und wie du sie meisterst • Verborgene Potenziale in deiner Kundenbasis nutzen • Strategien für ein erfolgreiches 2025 Alexander und Matthias zeigen, wie du mit klarer Fokussierung, digitaler Unterstützung und gezieltem Value-Based Selling im neuen Jahr gewinnst! Warum reinhören? Exklusive Insights aus unserer Umfrage mit 300 Vertriebsexperten. Praktische Tipps mit sofort umsetzbaren Empfehlungen und digitalen Tools, mit denen du noch smarter arbeitest. Lade dir hier die Umfrageergebnisse herunter: https://mercuri.de/insights/stimmungsbild-und-neue-anforderungen-im-deutschen-b2b-vertrieb-ergebnisse/ Hör direkt rein und starte 2025 mit neuen Perspektiven! Möchtest du mehr über Vertriebskompetenzen und Sales Excellence erfahren? Melde dich direkt bei Matthias Huckemann: (5) Alexander Wolter | LinkedIn Deine Quelle für aktuelle Themen im Vertrieb: https://mercuri.de Hat dir die Episode gefallen? Wir freuen uns über deine Bewertung! Bei Fragen oder Feedback schreib uns einfach an: info@mercuri.de. Gemeinsam können wir Inhalte entwickeln, die dich wirklich weiterbringen.
In this insightful episode of Sales Success Stories we are inteviewing Kelsie Neibel, the top-performing Strategic Account Director at SnapLogic. Kelsie, who operates out of Southern California, shares her unique journey from management consulting to achieving extraordinary success in sales. She emphasizes the importance of mindset, time management, and the intentional integration of work and life as she balances her role with her new responsibilities as a mother. Learn more at Top1.FM
In this episode of Noob School, we're joined by Parker Smith, president of Golf Trek, a premier provider of Myrtle Beach golf vacations and packages. Since taking the helm in 2006, Parker has played a key role in shaping the company's growth and establishing its reputation for exceptional service in the competitive golf tourism market.Parker talks about his journey into the family business and the sales strategies that have been crucial in expanding Golf Trek's reach. From building long-term customer relationships to understanding the value of personalized service, Parker shares how his approach to sales has kept Golf Trek at the forefront of the industry. He also delves into how Golf Trek is embracing new technologies like artificial intelligence to enhance their sales process, improve customer experiences, and streamline operations.In this conversation, we also explore the power of customer loyalty in sales. Parker explains how providing excellent service and going above and beyond for clients has been key to Golf Trek's success and growth. Whether it's through tailored golf packages or expert advice, Parker emphasizes how a strong customer service philosophy can drive sales and foster long-term relationships.If you're looking for actionable insights on sales strategy, customer loyalty, and leveraging technology to drive business growth, this episode is packed with practical takeaways from a seasoned entrepreneur in the tourism industry.Get your sales in rhythm with The Sterling Method: https://SterlingSales.coI'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsLSubscribe to our newsletter today: https://bit.ly/3Ned5kL#SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
In this episode of Noob School, I'm joined by an incredibly insightful guest, Walker McKay, a sales coach and expert who's helping businesses transform their sales strategies and close deals faster and more profitably. Walker is the founder of No BS Sales School Podcast and a seasoned sales consultant based in Greenville, South Carolina. He's worked with a wide range of industries—everything from financial services and commercial real estate to medical equipment and law. His approach? Cut through the fluff, get to what really works, and start closing deals that matter.We dive deep into Walker's business strategy, his sales mindset, and the principles that guide his coaching. If you're a sales leader or business owner frustrated by inconsistent sales performance or a sales team that's not hitting their targets, this episode is packed with actionable insights that could change the way you sell. Walker gives us a peek behind the curtain at how he helps sales teams and leaders close deals faster, protect their margins, and most importantly, stop chasing dead-end leads.One of the highlights of our conversation is Walker's method of quickly identifying which deals are worth pursuing and which ones need to be disqualified—saving valuable time and resources. He also shares his thoughts on building a repeatable sales process that works for both seasoned sales pros and new hires alike, and how this process can empower teams to become more self-sufficient and confident in their selling.Walker's no-nonsense style is perfect for anyone looking to eliminate the guesswork from their sales process and take their team's performance to the next level. This is an episode you won't want to miss if you're serious about getting your sales team to perform consistently and profitably.Tune in for a candid conversation about how to transform your sales approach, improve your leadership skills, and—ultimately—close more deals!Get your sales in rhythm with The Sterling Method: https://SterlingSales.coI'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsLSubscribe to our newsletter today: https://bit.ly/3Ned5kL#SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
This week, we sit down with Greg Bennick, a thought leader in sales and human connection, to explore what it takes to excel in today's competitive market. With a mix of real-world stories, actionable strategies, and motivational insights, Greg shares:The Art of Connection: How empathy and authenticity can redefine your sales game.Overcoming Objections with Confidence: Greg's proven methods to navigate and neutralize resistance.Storytelling for Sales Success: Why compelling narratives can close more deals.Mindset Shifts for Lasting Impact: The psychology behind building trust and long-term relationships.Whether you're a seasoned professional or just stepping into the sales world, this episode delivers a roadmap to elevate your performance and cultivate meaningful customer relationships.Learn more: gregbennick.com
In this episode of Noob School, we sit down with David Peeples, a seasoned entrepreneur who has spent over two decades building a successful business in the airport security and access control industry. David shares his journey from the early days of his career, where he honed his skills and learned the importance of customer relationships, to founding his own company and growing it into a leader in the field. David takes us through some of the key milestones in his career, including landing major clients like the Pentagon and the Port Authority of New York and New Jersey, which includes JFK, LaGuardia, Newark, and Stewart Airports. He discusses the challenges of competing against much larger players in the industry and the strategies that helped him win these high-profile contracts. Throughout the conversation, David emphasizes the importance of building a strong company culture and reputation, which he believes are the foundation for long-term success. He also shares the lessons he's learned about sales, leadership, and the importance of adaptability in a rapidly changing business landscape. As the conversation shifts toward the future, David talks about the evolving sales models, from perpetual licenses to the potential shift toward SaaS, and the impact of tools like AI on communication and business practices. He also reflects on the value of mentorship and how having the right team and partners can make all the difference in achieving your goals. David's story is one of perseverance, strategic thinking, and learning from every experience. Whether you're a young salesperson or an entrepreneur looking for inspiration, this episode is packed with valuable insights and advice that can help you navigate your own career path. Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
In this special episode of Noob School, the tables are turned. Instead of hosting, I'm in the hot seat, with Marty Osborn leading the conversation. We take a deep dive into my journey through the sales world, from my early days as a rookie to where I am now. Marty and I talk about the people, the challenges, and the key moments that have shaped my career over the years. Throughout the episode, we discuss some of the memorable experiences I've had, both the successes and the lessons learned from the missteps along the way. We also talk about the different roles I've played in sales, from being on the front lines to coaching others, and how my approach has evolved over time. It's a relaxed but insightful conversation about what it really takes to succeed in sales and business, and how adaptability and persistence have been key in my own career. Whether you're just starting out in sales or you've been in the game for years, this episode offers a lot of real-world insights and lessons that you can apply. So, if you want to hear more about my sales experiences, the people I've worked with, and the mindset that's helped me grow multiple businesses, this episode is for you. Get your sales in rhythm with The Sterling Method: https://SterlingSales.coI'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
Be sure to listen to a special message from John Kaplan on his conversation with Tom Deierlein, a former U.S. Army Major and combat wounded Operation Iraqi Freedom Vet. He's also a Bronze Star and Purple Heart recipient. Support Tom's foundation: https://tdfoundation.org/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0
This week on Noob School, we're joined by Brandon Chapin, an entrepreneur with a passion for building businesses that stand the test of time. Based in Greenville, SC, Brandon has cultivated a career centered around fitness and retail, founding two successful ventures: CrossFit Reaction, the first CrossFit gym in downtown Greenville, and GVL BZR, a thriving vintage clothing store that's become a local favorite. Brandon's entrepreneurial journey spans over a decade, starting with his hands-on approach to running CrossFit Reaction—where he oversaw daily operations, fitness programming, and helped build a loyal community of athletes. After a successful run in the fitness industry, Brandon pivoted to retail, founding GVL BZR, a business focused on curating and selling high-quality vintage clothing. The shift from fitness to fashion was no small feat, but Brandon's ability to adapt, his deep understanding of operations, and his relentless drive to succeed have made both businesses stand out. In this episode, we explore the challenges and triumphs of Brandon's entrepreneurial journey, from scaling his first gym to launching and growing a unique retail business. If you're looking for inspiration or practical advice on sales, business growth, or transitioning between industries, this conversation is packed with insights that will help you level up your entrepreneurial game. Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Tom Deierlein, a West Point graduate, serial entrepreneur, Wounded Warrior, and Angel Investor. Deierlein shares his extraordinary journey from being an Airborne Ranger and Bronze Star recipient to becoming the CEO of Thundercat Technology. He recounts his return to active duty at age 38, being critically wounded in Iraq, and his inspiring recovery at Walter Reed. Focused on the theme of grit, Deierlein discusses the importance of persistence, resilience, and long-term goals in overcoming obstacles, using examples from his life and referencing Angela Duckworth's studies on grit. This episode is a powerful testament to the strength of character and determination needed to achieve greatness despite adversity.ADDITIONAL RESOURCESConnect and learn more about Tom Deierlein:https://www.linkedin.com/in/tomdeierlein/Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:03:53] Tom's Early Career and Sales Background[00:05:59] Transition to PTC and the Dot-Com Era[00:10:22] The Call Back to Military Service[00:16:15] Deployment and Civil Affairs in Iraq[00:20:33] The Sniper Attack and Aftermath[00:30:09] The Body's Healing Process[00:30:35] The Challenge of Standing Up[00:31:46] Facing Dark Days[00:32:01] Defining Grit[00:33:29] The Power of Persistence[00:37:12] Rehabilitation Journey[00:38:45] Discovering Grit[00:42:17] Early Examples of Grit[00:45:05] Ranger School Challenges[00:48:21] Teaching Grit[00:58:15] The Stockwell ParadoxHIGHLIGHT QUOTES[00:53:17] "Excellence is not an act, but a habit."[00:53:46] "Talent will not: nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not: the world is full of educated derelicts. Persistence and determination alone are omnipotent."[00:59:58] "Confront the facts, have the discipline to acknowledge the harsh realities of your current situation, but maintain faith. Have an unwavering faith that you will prevail no matter how long it takes."
Nathan Parr, a travel advisor from the Travel and Cruise Desk in Oregon, speaks with Alan Fine of Insider Travel Report at the Signature Travel Network's 2024 conference in Las Vegas. Parr discusses winning Signature's sales excellence award and shares his passion for travel in Thailand, emphasizing its broad appeal. Parr explains how Signature's robust resources, including preferred suppliers and AI-powered marketing tools, support his ability to sell Thailand effectively and provide tailored travel options to clients. For more information, visit http://join.sigtn.com. All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
In this episode of Tech Sales Insights, Randy Seidl is joined by John Hinshaw, owner of Blackbird Vineyards, and previously an executive at HSBC, HPE, Boeing, and Verizon. The discussion focuses on sales lessons, the importance of relationships and trust in business, and the strategic value of partnerships. John shares anecdotes from his career, insights on sales strategies, and the role of philanthropy in building strong relationships. The episode also highlights John's transition from corporate roles to acquiring and managing a vineyard.KEY TAKEAWAYSBuilding trust and relationships is essential in sales and partnerships. Effective communication and understanding of the customer's business needs are crucial.Collaborating with partners on product development and exploring joint market opportunities can enhance business growth.Philanthropy and doing good together can strengthen business relationships and create positive impacts.Combining technology expertise with business acumen and strong communication skills is key for successful technology leadership.Smaller vendors should consider trials and leveraging venture funds to gain trust and break into larger enterprises.QUOTES"It's totally about trust and relationships.""Technology doesn't matter unless it's got a business outcome.""In every corporation, your ability to balance revenue and costs is super important.""Understanding your customer's business and what drives them makes a huge difference.""Doing good together is an amazing opportunity."Find out more about John Hinshaw through the link/s below:https://www.linkedin.com/in/john-hinshaw-96433b121/This episode is sponsored by SmartSource, the Event Success sponsor of the Sales Community. With over 35 years of experience, SmartSource provides comprehensive IT, AV, and interactive technology solutions to a wide range of industries, from legal and finance to entertainment and events. Their national presence, extensive inventory, and deep expertise in logistics and technical support ensure that businesses can successfully communicate and operate, no matter the challenge.
Discover the secrets to thriving in outside sales as Mike O'Kelly returns to share his transformative journey from building a retail wellness business. Have you ever wondered how small actions like timely call notes could impact your career progression? Learn from Mike's personal stories and experiences, emphasizing the crucial balance between performance and trust. He reveals the blueprint for finishing the year on a high note and setting a solid foundation for future success, highlighting the significance of hiring not just for talent, but for the right attitude and aptitude.Get ready to pump up your sales game with actionable insights on relentless engagement in business. Mike stresses the importance of genuine, proactive communication and maintaining a positive mindset amidst economic challenges. Hear firsthand accounts of last-minute sales triumphs and discover how a supportive team can make all the difference. Plus, exciting news awaits as Mike announces plans to re-engage with social media and launch new resources tailored for sales success. Tune in, get inspired, and let's attack those goals together! Cheers to your success in the dynamic world of outside sales!Support the showTo connect with the show: Subscribe, Download & Share!Would appreciate a 5-Star Rating if deserved on Spotify & Apple Podcasts!!!Connect with Mike:Website: Mike O'KellyMike@survivingoutsidesales.comLinkedIn: Mike O'Kelly | LinkedInIG: Mike O'Kelly - Sales Builder______________________________________________________________________If you are in outside sales and have had any of the following:- New to Outside Sales- New to an industry, new product, new territory - any type of change- Experienced, but have lacked training and business development- Seasoned but feel like you have hit your ceiling and need a rebootIf any of those descriptions sound like you or someone you know,Check out the blueprint at MikeOKelly.com/salesbuilderblueprint.________________________________________________________________________Want to start a side hustle? Make an extra $2-$10K/monthJoin my team selling coffee & wine HERE.________________________________________________________________________Where are...
In this episode of Building Globally: Lessons in Enterprise Product Growth, host Adam Stead is joined by Nader Balata, Director of Product Management at Equinix and former Director of Product Management at Salesforce. They discuss the key differences between B2C and enterprise B2B product management, focusing on security, reliability, and the complexities of enterprise sales cycles.
In this episode of Tech Sales Insights, Randy Seidl is joined by Greg Brown, chairman and CEO of Motorola Solutions, to discuss his transformative leadership journey with host Randy. Greg shares his approach to decision-making, mentorship, and the critical role of clear communication. Reflecting on Motorola's significant growth through over 40 acquisitions and a 1400% increase in shareholder returns, he underscores the importance of customer engagement and listening over telling in sales. The episode also explores effective team dynamics, a meritocratic management approach, and the value of diverse perspectives. With insights on navigating Quarterly Business Reviews (QBRs), sales leadership, and genuine communication, Greg emphasizes resilience, adaptability, and the importance of continuous learning and authenticity in leadership. The discussion includes personal anecdotes, lessons from industry leaders, and the significance of integrating knowledge with wisdom for successful decision-making.KEY TAKEAWAYSTransformational Leadership: Under Greg's tenure, Motorola has made significant transformations including over 40 acquisitions and a 1400% total shareholder return.Sales and Customer Engagement: Emphasis on real, unfiltered feedback from customers and the importance of CEOs engaging directly with sales calls.Decision-Making Philosophy: Effective managers should listen and make data-driven decisions but also rely on gut feelings when necessary.Team Dynamics: Encourages a culture of candid feedback, adaptability, and resilience; mentorship and nurturing talent within the team are crucial.Leadership Style: Combining knowledge and wisdom, balancing fact and intuition, and continuously learning and challenging conventional thinking.Values and Culture: Family-oriented, values-driven leadership with a focus on integrity, energy, and positivity.Lessons from Experience: Reflecting on mistakes made early in his career, Greg highlights the importance of transparency, communication, and appreciating company culture.QUOTES- "Wisdom is experience." - Greg Brown- "Don't read the label. You'll never have it." - Greg Brown- "At the end of the day, there's always an intuition." - Randy Seidl- "It doesn't matter where we're from. It matters where we're going." - Greg Brown- "When you're the senior person in the room, speak less, speak last." - Greg Brown - "You learn by your mistakes." - Greg Brown- "It's not the cards you're dealt. It's how you play the hand." - Greg Brown- "People say Oh, you're a very good communicator. You're good on your feet. That has nothing to do with it." - Greg BrownFind out more about Greg Brown through the links below:https://www.motorolasolutions.com/newsroom/leadership/greg-brown.htmlThis episode is sponsored by Sandler. Sandler is a world leader in innovative sales, leadership, and management training. For more than 50 years, Sandler has taught its distinctive, non-traditional selling system and highly effective sales training methodology, which has helped salespeople and sales managers take charge of the process.
Today on Noob School, we're joined by Shay Houser, a remarkable entrepreneur whose journey is a testament to resilience and innovation. We delve into Shay's early days, exploring how his passion and drive propelled him into the business world. He shares candid insights about a devastating loss that could have derailed his career, but instead became a catalyst for growth and renewal. Shay's tenure at YouTurn Health is a significant highlight, where his dedication transformed the company and made a lasting impact on countless lives affected by addiction and substance use disorder. He discusses the profound lessons learned during this time and how YouTurn Health not only shaped his professional path but also enriched his personal journey. Now, Shay is channeling his experience into his latest venture, Founderville, based in Greenville, SC. This innovative initiative adopts a hyper-local, hands-on approach to support entrepreneurs. Shay explains how Founderville is designed to cultivate connections among leaders and innovators, fostering creativity and collaboration in a face-to-face environment. Rather than being just another accelerator or venture studio, Founderville embodies a community-centric ethos that empowers entrepreneurs to thrive. Join us for an inspiring conversation that underscores the power of resilience, community, and the relentless pursuit of success. Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
In this recap episode, Amber shares highlights about the common mistakes financial advisors make, the importance of sales in their roles, and effective communication strategies. Monday's episode featured Matt Delzingaro, host of Coffee with Delzi and a wholesaler with Brighthouse Financial, who shed light on common mistakes advisors make in their practices. Delzingaro emphasized the importance of leveraging wholesaler relationships, proper meeting preparation, and implementing intentional daily routines. Thursday's episode took a deep dive into the world of sales with Jamie, who challenged listeners to recognize that everyone in the financial industry is essentially in sales. She stressed the critical importance of maintaining integrity in every interaction and focusing on the human aspect of each account. The episode highlighted the significance of building genuine connections with clients and the impact of these skills on closing prospects and retaining clients. Resources in today's episode: - Episode Website - From Good to Great: Challenging the Status Quo in Financial Advising with Guest Matthew Delzingaro [Episode 277] - The Art of Selling- Mastering Communication for Sales Success for People in Finance
In this episode of Noob School, we sit down with Max Stewart, the newly appointed CEO of the Greenville Area Development Corporation (GADC), to explore his journey from central Florida to the thriving business landscape of Greenville, South Carolina. Max discusses his transition to leading GADC, a key organization in promoting economic development and attracting businesses to the area. He dives into the importance of understanding and integrating with the local culture and why Greenville is a prime location for major corporations like Michelin and BMW. Tune in for insights on economic growth, leadership, and what makes the Upstate region a magnet for global industry. Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
In this episode, top real estate agent Melissa Morrell shares her journey into real estate, how her upbringing shaped her path, and the strategies that have propelled her to success with C. Dan Joyner in Greenville, SC. She also highlights her upcoming event, Bourbon for Boobs, a social fundraiser supporting Bon Secours' Pearlie Harris Center for Breast Health. With about 50 tickets left, this is a chance to join a great cause while enjoying an unforgettable event! Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
Unlock the secrets to unparalleled leadership and sales success in our dynamic episode featuring Woody, whose remarkable career journey spans from managing Chick-fil-A stores to becoming a top performer in door-to-door roofing sales with Mighty Dog Roofing. Woody's story is one of transformation and resilience, as he shares how he launched the Scooters coffee chain and later pivoted to roofing sales, where a serendipitous meeting with Joe led him to collaborate with Knowledge Gap and Shed Geek. Through Woody's experiences, we unravel the essence of leadership and the indispensable value of treating individuals with respect across various industries.Ready to overcome business plateaus and accelerate your growth? Discover the concept of the Knowledge Gap and learn how the Knowledge Gap team crafts customized solutions to keep your sales pipeline thriving. We'll break down the nuances between coaching and consulting, offering insights from over 65 unique business cases. With actionable strategies to unlock potential opportunities and maintain constant growth, this episode provides you with the tools to elevate your business's health and success.Team unity and empowerment take center stage as Woody introduces the GLUE acronym, highlighting methods to keep teams motivated and aligned towards common goals. Drawing from real-life service industry examples, Woody underscores the importance of fostering ownership and buy-in at all levels. As we explore faith, gratitude, and a positive mindset, you'll find practical advice on creating a supportive work environment and making impactful decisions. Join us for an episode packed with inspiration, heartfelt conversations, and actionable advice to fuel your personal and professional growth.For more information or to know more about the Shed Geek Podcast visit us at our website.Follow us on Twitter, Instagram, Facebook, or YouTube at the handle @shedgeekpodcast.To be a guest on the Shed Geek Podcast visit our website and fill out the "Contact Us" form.To suggest show topics or ask questions you want answered email us at info@shedgeek.com.This episodes Sponsors:Studio Sponsor: Union Grove LumberLuxGuardMy Shed SolutionsShed HubDigital Shed BuilderiFAB
Today Andy welcomes another blockbuster panel of sales pros including, Arup Chakravarti, Director of Sales Excellence at Equifax UK, Barbara Weaver Smith, Founder of the Whale Hunter Institute, and Amy Hrehovcik, Fractional Sales Enablement Director at CROP, and host of the Revenue Real Podcast. They talk about the concept of selling based on pain points and whether it is effective and explore the idea that focusing on pain may not always be the best approach and that understanding the buyer's goals and opportunities can be more valuable. They also discuss the importance of identifying the buyer's motivation, whether it is driven by positive outcomes or risk aversion and highlight the need for emotional intelligence and adaptability in sales conversations, the challenges of selling to large companies and the importance of mitigating risks for buyers and conclude with a discussion on the need for a shift in sales strategies and the importance of creativity and relationship-building in engaging with buyers.Host Andy Paul is the expert on modern B2B selling and author of three best-selling, award-winning sales books, including his latest Sell Without Selling Out. Visit andypaul.com to subscribe to his newsletter for even more strategies and tips to accelerate your win rate.
This week, we catch up with Kyle Miko, co-founder and Chief Marketing Officer of VirtuOx Cardio Sleep, a leader in at-home respiratory, sleep, and cardiac diagnostics. Kyle shares how VirtuOx is making a difference by focusing on sleep health and patient well-being, guided by the company's mission to "restore the breath of life." He delves into VirtuOx's go-to-market strategy, centered on educating physicians about sleep and cardiac diagnostics, and offers insights into how his team uses data and technology to optimize their sales process.Kyle also explains how VirtuOx integrates technology into their workflow to better analyze data, identify target physicians, and streamline territory management. Throughout the conversation, Kyle emphasizes the importance of servant leadership, having a clear purpose, and leveraging healthcare CRM solutions to drive success in field sales.Key Moments:The impact of sleep health on overall well-being and VirtuOx's mission to address it.VirtuOx's approach to educating physicians and fostering strong relationships.Strategies for effective territory management and how data informs decision-making.The role of technology, including Map My Customers, in improving sales efficiency.Insights on servant leadership and the value of having a clear 'why' in your business.Tune in to this insightful episode and discover how you can harness data and leadership to drive growth in your own organization.About Our GuestKyle Miko is the Chief Marketing Officer and co-founder of VirtuOx Cardio Sleep, the world's largest provider of at-home respiratory, sleep, and cardiac diagnostics. With over two decades of experience, Kyle is known for his leadership approach—combining data-driven strategy with a deep commitment to improving patient outcomes. Kyle's leadership at VirtuOx reflects a dedication to servant leadership and a clear sense of purpose, which has been key in guiding the company's growth and impact in the field of medical diagnostics. Connect with Kyle on Linkedin! Listen to The Field Sales Leadership Guide anywhere you find podcasts, or at mapmycustomers.com/podcast Level-up your field sales strategy at mapmycustomers.com
Meet our guest for this episode, Danny Creed. Danny grew up on a Kansas farm in what can only be called a very rural area. Even so, he clearly grew up with lots of drive and imagination. After high school, he entered radio broadcasting where he remained for 20 years. Like many in the industry he bounced around from station to station doing broadcasts, selling and whatever else that was asked of him. In the late 1980s he left radio after 20 years and became an entrepreneur working with 15 startups. As he tells us, they all were successful. He then spent a bit of time working at the pentagon and the department of defense again putting his entrepreneurial skills to work. One of the military leaders with whom Danny worked urged him to think about helping others by entering the new career of business coaching. He did and met some of the great motivational and business coaching leaders like Zig Zigler and Brian Tracy. Danny is the author of several books and has received many accolades and awards through his coaching career. About the Guest: Danny Creed is a certified Master business and executive coach. He is a noted sales and leadership trainer, best-selling author, international keynote, and workshop speaker who is an acclaimed business turnaround expert. Danny's personal coach and mentor is the legendary Brian Tracy. He is a certified Master Business Coach, Executive Coach, and Sales Trainer with over 15,000 logged coaching hours. In addition, he's an entrepreneur with 15 successful start-up businesses to his credit and over 400 business turnarounds. Coach Dan is the unprecedented Seven-time recipient of the FocalPoint International Brian Tracy Award of Sales Excellence and CXO Outlooks “10 Most Inspiring Transformational Coaches, Globally – 2022” Danny Creed is an internationally best-selling author of six business and motivational books, including the bestseller CHAMPIONS NEVER MAKE COLD CALLS and THRIVING in BUSINESS. Dan is involved in community and volunteer work and, when time allows, a professional musician. Ways to connect with Danny: LinkedIn: Linkedin.com/inbusinesscoachdan YouTube: Bit.ly/2F8exoh Facebook: https://www.facebook.com/mrluckyinc1952 About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson ** 01:20 Well, hello once again, I'm your host, Mike Hinkson, and we want to wish you a great welcome to unstoppable mindset, wherever you may be. Thanks for being here with us, and I want you to meet our guest, Danny Creed, who is a major certified business coach, among other things, with more accolades and awards than I can count. And if he wants to tell them all to you, that'll be up to him, because he probably knows them all without memorizing them. But we've been we were supposed to start this podcast a little while ago. We've been busy talking about mystery books that we both like and sharing stories of being around the Pentagon and Department of Defense and other things before and after September 11. So, ah, lots of stories. I'm sure we're going to have fun this next hour. But Danny, I want to welcome you to unstoppable mindset. Danny Creed ** 02:10 Thank you, Mike. I'm really happy to be here. I really am. Michael Hingson ** 02:14 Well, really appreciate you taking the time to do it. Why don't we start by you telling us kind of about the early Danny, growing up, that's always a fun place to start. Danny Creed ** 02:24 Oh, yeah, and I've told you this. And okay, so I, I come from very humble beginnings. I was raised in a town of 120 people in southern Kansas. I was raised on a farm. My family's still on that farm 130 some years later, I had, I joke, I had, I had 16 kids in my senior class. I had seven girls, and five of them were cousins and but I knew, I knew that that wasn't what I was meant to do. So I left the farm, and only member of our clan for a long time to have left the farm and I went into broadcasting. Spent about 20 years in the great era of being in radio and TV. And from that, I learned a lot about I got bit by the entrepreneurial bug. Did my first entrepreneurial startup in the late 80s, and just, gosh, it was so exciting. Yeah, it went crazy. It was exciting. It was risky. It was CR everything. Michael Hingson ** 03:30 Yeah, did you go to college? Danny Creed ** 03:32 I well, I went to two years of college. There you go. And then my father died, and he died very young. And I always joked that we didn't know we were not poor, but we didn't know we didn't have much, you know, but we were on the farm, we always had a cow and a pig, and, you know, we were, we were happy, you know, but I had to go to work, and one thing I'd always done is sell and use my creativity, even when I was on the farm. And so I took off on a on a on a knowledge search of self education that you know, great, great minds, you know, of great creators in our in our world, in the our history, were people that Louis LaMoure, one of the greatest self of all time, had the equivalent of a Third grade education, but when he died, he had three honorary PhDs for his he credits that to reading 100 books that were very specific. And I found that list one day. So I just spent a lot of time reading, putting in a lot of hours. I went from I worked with a general who or an admiral who said, you know, based on your experience, based when I was at the Pentagon, you ought to go out and do something to help businessmen and women be successful, and not redo mistakes over and over again. Because I had been there, I'd been a business owner, I'd done startups. And so that's when I found my way. And I, by the way, I did 15 startups, which is. Why I don't have any hair today, but I really learned a lot about all kinds of businesses, and I became a business coach, partnering with some of my mentors, Brian Tracy and Zig Ziglar and some other people you might not be familiar with and and since then, I've been a business coach going on 17 years. I've got over 15,000 hours of log coaching time, business coaching time and and been very, very successful, because my clients have been successful. So I've been really blessed with that. And just a year ago, I was, I was honored by being listed in the top 10 in the world of the most transformational, inspiring coaches, wow, I'm a really a blessed guy, and it's all based on my drive to help people, as corny as that may sound as though, well, Michael Hingson ** 05:54 and it's also an issue of being humble about it and not thinking that you're the greatest thing in The world and have an ego, and that clearly comes through that you're you're not that way, and I think that that really means a lot. When did you first go into radio, Danny Creed ** 06:11 it was right out of off the farm. Literally, I walked off a farm. I was going to junior college, and one of the more inspirational people in my life. Was a journalism instructor there, and he goes, I know exactly you want to go on radio. I can get you a job as a copywriter. And that was 1971 and so I went in. During the day, I would write commercials, and at night, I did an airship from 8pm to 2am oh my gosh, turn around and do it again the next day. But I learned creativity in short bursts, which helped me my whole life, helps in writing blogs. And it was I would have never thought that I I went through I learned it was on the air. Learned communication. Then I got into sales and management and radio was really it was all selling, Michael, it was all about selling, learning to sell the intangible, sure, and that's one thing that a lot of people struggle with today. They have to have something in their hands. They have to have that app or something in their hands, where, if people would learn, and I try to teach this my clients how, how to sell an idea, a product, anything, sell the intangible side, which is, look here, touch it, feel it, smell it, versus how would you feel if you were sitting on a on a on An island next to the ocean, and the waves, warm waves, were coming in, and you wanted to relax and see, I'm selling an intangible feeling. I'm selling, how does it make you feel? And that was a big deal, and I still teach, if you want to be an entrepreneur, you want to be successful in business, you got to learn to communicate, and good communication, contrary to what a lot of people teach, good communication is all about really being able to sell a concept in the intangible side of it. How does it make you feel? What's your why versus here it is. Here's how it feels, here's how it smells. See, I can talk to you and make you smell something and Michael Hingson ** 08:25 I and I appreciate that. I love to tell people that after September 11, when people started calling and asking me to come and speak and so on, I realized pretty quickly and made the choice to do this, but I chose to believe it's a whole heck of a lot more fun to sell life and philosophy than it is to sell computer hardware. Yeah, it's all about intangibles, and I also talk a lot about blindness and disabilities and so on, and probably need to do more writing and all of that. But it's true that that everything really, no matter, even with even with the the physical stuff, any good salesperson will realize that it's not selling the physical stuff. Ultimately, you have to want to emotionally buy into it. And I also need to, as a salesperson, understand where you are, where you're coming from, to know whether what I can sell you is what you need to have, or whether I need to help you find other places to go. Danny Creed ** 09:30 Amen. I I've always said that the mistake that a lot of people in my industry do is that they come in and try to sell stuff. They tell people, here's what, here's why, you ought to buy my product. I firmly, honestly believe you can tell all your listeners right now that if you ever work with me or talk to me about working with you, I will never sell you stuff. What I'm going to sell is I'm going to listen to your needs from your point of view. Of and then I'm going to, if it there's a fit, because I'm not right for everyone, but if there is a fit, I'm going to, I sell hope. Yeah, think about that's what every good product should be sold on. I still hope that this will work, that I hate it when I go in to make a major purchase and they're asking me what I think? Well, look, when I had triple bypass heart surgery, which I did, and they told me I had 48 hours to live. You think, you know? And well, how would you feel if the doctor then said, So, how do you think we ought to do that surgery? 10:39 Yeah, well, I Danny Creed ** 10:40 don't know that's you're the Pro, yeah. And that's the way people look at anyone, you know, that's why they look at anyone selling an idea or a concept or a product. They want to help me understand if my needs fit what you're selling. And then maybe we can work together. Maybe we should work together. I'm always Michael Hingson ** 11:01 amazed with reporters and so on, when they interview somebody who's in the middle of a tragedy and so on, and they go, Well, how do you feel about that? 11:12 Yeah, hello, yeah, Michael Hingson ** 11:16 well, Danny Creed ** 11:17 yeah, how do you think I feel about it? Yeah, really. I Michael Hingson ** 11:19 mean, I'm I'm still waiting for the first person to say that. Danny Creed ** 11:23 But yeah, you know, Michael, you mentioned books earlier. I collect books, autograph books, and and I was, I've rather than go, you know, fall all over some of my heroes in writing, I always try to have one question that I asked him, and I asked him the same question here at the time. And the one I asked, have asked some really famous guys, as you know, what makes a great, best selling book, and one of the more famous thriller crime writer guys told me one that I've always remembered. He goes, You gotta, you gotta hook them. If you can't hook them on the first paragraph of the first page of that book, they're gonna, they're gonna close it up and go to another book. Yeah, you know. And that's selling. Hope that, okay, this is good. I get it, I feel it, I understand it, I'm excited about it. I'm gonna turn the page. And it's the same in business. I mean, you've got to sell. You've got to understand what people need and then talk to them about fulfilling that need rather than telling them what they need. You know doesn't happen. Michael Hingson ** 12:33 Ultimately, they probably know what they need and how to get it, at least subconsciously, and your job is to help them ferret that out. Danny Creed ** 12:44 Yeah, yeah, it is, you know, and, and again, a lot of that comes with, I, that's why I was intrigued with your show. And, and, you know, it's a great show, is this, is that mindset thing i I'm telling you right now that I work with clients all over the world. And again, I've I'm blessed enough that I can, I can work with lot of different people. I can help a lot of different people and and I'm telling you the one thing that that that helps people win or helps assist them in losing their business, their their success, or anything like this is where their mind is at, where they keep your mind at, I'm telling you, it comes down to, and I know you're you're kind of the expert on it. You do this great show, but I have it broke down. I really believe there's two mindsets to break it down, as simple as you can get. One is a mindset of survival, and the other one's a mindset of possibilities. Now survival is one where you're worrying about, what if, during covid years, 2020 21 and 22 I'm proud to say that 100% of my clients that I work with had growth while the rest of the world was on their head. Woe is me. But the secret to what I did is no secret. But I would go into every coaching session every day and say, Where's your head at today, because I can find when somebody has a survival mindset, all I have to do is say, Hey, Mike, how you doing today? Oh, just getting by, just making it. Michael Hingson ** 14:32 I never say that. Danny Creed ** 14:35 I had a guy one time i i One of my books I wrote, I was interviewing people on if they have goals or not. And this one guy just said, Oh yeah, I've got goals. And I and I won't do it all, but he I've got goals, and I read them every day and I believe in them. I said, What's your goal? Then, if you do it every day and it's that deep in your heart, he goes, my goal is go to work every day and break even. And I said, why? Okay. He goes, Yeah, you know, it's tough out there. Well, the people who won and what I tried to do with my clients were the ones that said, Look, you can't control the what if, yes, covid, good, kill everybody. Yes, we might have a government overthrow. Yes, there could be war and all this stuff. And you can worry about that, but that's nothing you can control. Hello. You can control the what is, yeah, and the what is, is what you have in front of you and what you can control. And you can manage that then. And if you think about the possibilities then that are part of what is, instead of the what ifs that cause survival, thinking you're going to be in the top 3% in the world, and people will come to you because all your other competition is in hiding, simply because the differences of your mindset Michael Hingson ** 16:00 absolutely true. I know that during the whole covid period, we locked down my wife and I did. She had rheumatoid arthritis, so she had a lowered immune system anyway, because she had to take meds to keep the RA kind of at bay, and that lowers the immune system. So I was sensitive to that, and that was a good motivator, but I also knew that traveling wasn't going to happen in it, and it didn't, and we just plain locked down. We We did choose not to ingest bleach or Lysol like some politicians suggested. Sorry, 16:41 yes, Michael Hingson ** 16:41 I know, but we we we didn't even fret about it. We did it, and we knew it was the right thing to do, and didn't contract covid. But I also believe if I have one goal every day, it's to have fun. And whatever I do, I've got to find ways to have fun, to make it happen. And and I always worked at doing that even, you know, even if it's in my own mind, finding a way to have fun. But I agree with you all too often people are so worried about all the things over which we have no control. You know, after September 11, I kept hearing people say, We got to get back to normal. We got to get back to normal. And it took me a while before I realized, and finally started to articulate, first of all, normal will never be the same again, and if we really got back to that, then we're going to have the same problem. So we're not going to get back to the same normal that we had. And people kept talking about what they were worried about, and I and I finally realized that the most important thing that I could say to people, and still say to people, is don't worry about the things that you can't control. Focus on what you can control, and the rest will take care of itself. And when you read thunderdog, you'll you'll see where that came from, because that's actually an integral part of the story, and for for people listening out there, Danny told me when we first started, that he has thunderdog on his desk, and he hasn't started to read it yet. So chapter 10, I think, is where you'll find it, but don't skip ahead, but it's Danny Creed ** 18:16 there. You made me reach for it, but I'm not Michael Hingson ** 18:20 sure you can hold it up, but we've got to not worry about the things that we don't have control over. And it's so very frustrating with all the stuff going on, like today in politics and all that, and it is easy to get very frustrated at some of these clowns, and I get frustrated, and two seconds later I go, Oh, that's not going to do any good. So forget it, you know, and just believe and have faith that that things work out because we don't have we don't have ultimate Well, we do have ultimate control. We have the right and the ability to vote, and that's the best thing that we can do. Danny Creed ** 18:57 Well, you know, Michael, you said to have fun. Well, I have a lot of fun in possibility thinking, Michael Hingson ** 19:03 Mm hmm. Danny Creed ** 19:04 Because if you're, if you have that possibility mindset, and you're an entrepreneur, an executive, a business owner, and you're thinking of possibility, it's a lot of fun to go, Holy cow, everybody else is in hiding, and there's an opportunity. Yeah, I can help my clients. I can, I can, holy cow, that's going to be fun. That's going to be exciting. Because I've never thought of that before. You know, the possibilities are out there. They're, you know, the analogy of the old boat analogy, you know that some guys don't, don't see the boats come by. They're on a desert island, they choose not to see the boats come by others, others see them, you know. And you've got to be able to see the opportunities, because if you're so negative and you're only thinking survival, you're not going to see the opportunities. And one of the books I wrote, I based. On me almost dying. And the one thing I learned out of that is a lot of people set back and they wait for their second chance. And they're set back and wait for somebody to come along, you know, and say, I'm going to give you a second chance. And the fact that that I realized was everybody can give themselves a second chance and a third chance and a fourth chance and a fifth chance. You've got to understand you can create that, that you can go out. We have the ability to do it every day, if we're thinking about possibilities others are happy with right now, and happy with moaning and groaning and whining and crying, and they're happy with where they're at, and they don't want it to get any better, because they're happy with the whining. And I just, honestly, I'm sorry to say that I just, I don't even want to breathe the same air as people, yeah? Michael Hingson ** 21:04 Well, I know for me, yeah, I know. I know for me the idea of the second chance, you know, I like to live in the moment, and I think that worrying about what's going to happen tomorrow. I mean, there, there is a place and a time for strategizing, but living for the moment and looking at what's going on in the moment, saying, How do I maximize what I can do and need to do, which is all part of the possibilities. Issue is, was what needs to happen, and I think that more people should do that. I know for me, I learned some time ago to spend time every night just thinking about what happened during the day. How did it go, what really worked well, and oh, by the way, could I have even done anything better about what went well and the things that maybe didn't work as well. Why and how do I deal with it? Going forward, I've learned that I have to teach myself. I shouldn't, you know, I used to say I'm my own worst critic, as I've told people on this podcast many times, and I've changed that I'm not my own worst critic, I'm my own best teacher, and I have to really learn and do work hard at teaching myself. And that's one of the lovely things I've learned from talking to so many people on this podcast, yes, Danny Creed ** 22:24 yes, I have to share with you, because you bring to mind, and I can't use his name, but he was one of the most successful businessmen in history, one of the wealthiest men in the world. That I had a chance to sit and talk to this gentleman three or four times, and I asked him one time I said, Do you do anything every day in your mindset, or how you think, how you act you? What do you is there anything you do every day that keeps your company growing and you growing, no matter what, no matter how much money you have, and because he has billions, and he I didn't even get it out of my mouth until he had an answer. And he said, there's three things. Dan, number one, protect your money. He says, what I mean by that is, fail fast. If you're going to fail, fail fast, have metrics in place so that you don't drag things out. And I say this to every business person. I say, You better know when advertising is working or not, when a strategy is working or not, when an employee is working or not, and get rid of it quickly and replace it with something better. So that's one the second thing he said was, I try to go to work every day in my multi 100 billion dollar plus company, and I try to have the same mindset and have my staff have the same mindset as we had on our first day of business. That point is that, well, that's work hard, you know, work smart, fail fast. He said, that's really important to keep in our minds. And the third thing I do is want kind of long lines what you said? He said, and when I go to bed every night, I sit back and say his name, he said, I sit back and go me, I could be broke tomorrow. Something happens tonight, stock drops, whatever I could be broke tomorrow. So what did I do today to prevent that from happening. That's long lines, what you said you if you looked at and I've never forgot that that was 2023, years ago when I told me that. And I think about it every day, and I actually teach the concept in a bigger form to every client I have, because it's powerful stuff. And you're right on, Michael, you're right on contemplating looking at what happened. You know, 1928 the great book Think and Grow Rich by Napoleon, identified that that the best time to plan your next day is the night before, because you're thinking about. What happened, what worked, what didn't, and then you're thinking about, what do I need to do tomorrow? And if you're thinking clear enough, it's going to send a message out to the universe. And it is everybody I know has had a great idea in the morning in the shower, yeah, well, that's because you were probably thinking about it with clarity the night before, and the powers out there sent you an answer, and that works just as well on personal success, professional success, and just living a good life and a happy life and having fun, Michael Hingson ** 25:34 and that's really what it's all about. You know, the whole idea of regrets. You can feel bad about something not working out. Okay, I accept that, and now I'm going to work on figuring out what happened so it won't happen again. But my gosh, if we, as you say, spend all of our time whining and grousing about stuff, then we don't get anywhere. And I think it's so important to take the time at the end of the day to really think about what what happened and and anyone who says I don't have time, clearly doesn't know how to think, because, of course, you have time. Danny Creed ** 26:15 That's right. Damian, that's exactly right. Yeah, and some regrets there i They just stay. There's no good that comes from regrets. Yeah, no good I tell, I tell my clients, and I do a lot of charity work. I work men in prison. I teach them personal and professional development. Fact, I was there last week at a major penitentiary working with minimum maximum security. But I tell them all the time, I said, look, it's only a mistake, because a lot of these guys sit and think about regrets. So why are they in there? This and that? But anybody? Business owners, you know your regrets? Just, they they just think it doesn't go anybody but, but you can't do anything about so I always said there's, it's only a mistake if you didn't learn something from it, which is your story. So Michael Hingson ** 27:10 well, I and it wasn't a mistake until it happened. That's right. Anyway, go ahead. Danny Creed ** 27:18 No, I you're, you're, right, you're you're filling in the blanks here. So I use a four step process, what happened, be real, honest, not to point fingers, but what happened? Hey, very honestly. Number two, why did it happen? So analyze it. What happened, not to point fingers or blame, but what happened that caused this to happen. Number three, how will it never happen again? So watch your solution that you're going to learn from, and then number four is, see you later. I'm not going to face this again, because I learned something. So that's the way I live, and I and I teach my clients that, because so many people live in the past, and it doesn't get them anywhere. Michael Hingson ** 28:01 And if I don't know the answer to what happened or how to address it, I'm going to go out and take the time to interact with others and seek answers. And invariably, someone will have an answer that you may not have, and it's perfectly reasonable to do that. Danny Creed ** 28:19 That's right, that's right. Well, you learn. You know the old line I read about 50 years ago, Ope, you can learn so much from other people's experiences. And again, that's why I got into coaching, because so many people still do. They make mistakes over and over and over again. That costs 10 bucks or ten million and they keep making them Oh and, and they're so surprised. Oh, holy cow. When back to what we were talking about earlier. If you learn something from it, it won't happen again. So I my practice is based on, let's let's work on foundational stuff. Let's work on the basics of everything. Let's understand what we keep making mistakes on and learn from it. And create a rule. Create something that goes in your rule book, you know, in your business plan. But let's not make those mistakes again. And sometimes we've been able to 1020, 3040, 40x that grow their business just by correcting those mistakes and learning something from it. So you're you're right on and on what you say. Michael, Michael Hingson ** 29:30 well, and you know, it all. It all comes from thinking about it. I was going to say it all comes from experience, and that's true, but ultimately, it comes from thinking about it and learning. And I think that's and that that gets back to I'm my own best teacher, and should be, but I have to be open to learning and letting me teach me to do what needs to be done. 29:55 Well, Michael Hingson ** 29:56 you bring up a Danny Creed ** 29:56 good point, because I had a guy in a seminar. I do a lot of seminar. Work and such and and I could tell he just didn't want to be there, and he was disruptive. And so finally I just stopped. I was in Atlanta, Georgia, where this happened, and I said, Sir, I mean, what's going on? Other people want to learn what's going on. I know this. He was in sales. I know this. I'm the best salesman, you know, I I've been, you know? And I said, Look, let me ask you one question, have you been in sales? I said, How long you been in sales? 30 years. I said, Have you been in sales 30 years or one year, 30 times? And it well, well, that goes back to your statement. He went to one seminar 30 years ago and says, I know it all. I I'm not willing to learn anymore. That's the operative part about it. I'm not willing to learn anymore. But I see people in all walks of life, you know, I see them, you know, they try out these hot apps and they try it out and say, okay, yeah, that one worked. Are you still using it? No, no. I went on and I went, I'm trying out a new one now. I don't get it. If it works for you, and it works really well. Why aren't you? Didn't you add it into your curriculum, your vocabulary, your daily routine, and it is just, it's, it's very frustrating. But I also teach people how easy it can be to be successful today, if you're disciplined enough to find what works, to learn from mistakes, to learn from your history, and grow every day, it's really not that hard to be successful, you know, you just gotta apply those basics Michael Hingson ** 31:42 when, when you're coaching people, do you teach them, in one way or another, how to vision Danny Creed ** 31:47 absolutely that I, I've, I've learned a very complex way to learn it of goal setting and achieving. And I've, I've simplified it, but it's, it's a real tough course that I put executives entrepreneurs, through. But one of the key elements of that goal setting and achieving, course, one of the key elements is visioning and and I'm telling you, that's one of the hardest things, Mike, that that I can do in that process. And here's why, that so many people don't have a vision, because so many people have forgot how to dream. Mm, hmm. I work with a lot of corporate executives and such, and they flat forgot how to dream, because the only dream they have is one that they they received from the corporation they were working for, and they only have one goal, and that's the goal that the corp gave them. They don't have family goals, they don't have personal goals, they don't have personal income goals, they don't have charitable goals. They don't have any of that because the only thing they do is that one goal that the corporate gate given and that nullifies dreams, and dreams are nullified for fear, and so I really force them. I'm going through that right now with a very valued client in Arizona, and once we learned, I got them to just dream a little bit, drop the ego, forget about what is people analyze too much. You know what is potentially Well, that's impossible. Well, yeah, tell that to Edison. Tell me, you know, the Wright brothers. Tell that to Elon Musk. Tell that to you know, a lot of these people, you know, but if I can get them to create a vision, because vision is the starting point for goals, and I don't care how goofy and crazy that vision might be, tell anybody. You don't have to tell anybody what your vision is, but you can be in the back of the room laughing, going, Yeah, someday, someday, this is going to happen. What happened yesterday? Someday, we're going to put a chip in somebody's brain, and that chip will help them talk and run computers by thinking, you know, two years ago, people went, You're nuts. You know, I always go back to Edison again. Can you imagine that guy going around selling the light bulb to people going, look what this is going to do is replace that candle. You got to believe me, every household in the world will have one. Can't Get out. You're crazy, you know, but that vision is the key. Vision is the start of goal setting. And goal setting is the start is based on, well, dreaming equals vision. Equals a start for your goal setting. A goal setting is everything, Michael Hingson ** 34:45 and visioning can be accomplished in so many ways. A lot of people say, write things down, write it down, put it up on a chalkboard, or create a paper, or do whatever I don't because if. I write it down, still out of sight, can be out of mind. So I learned that that rather than writing it down, I need to think about it, although if I really need to make sure I don't forget something, I'll tell my lovely little Amazon Echo device to remind me about something, but I will make sure that I remember things. On the other hand, we do abuse Thomas Edison because he invented the electric light bulb. And as I love to tell people, and this is something I figured out last year, the biggest problem with most people is they don't recognize their own disability of being light dependents because Thomas Edison made electric light so on demand and available, especially over the last 146 years that now light is everywhere, but it doesn't mean that people still don't have that disability of being light dependent. So it's fun to have discussions about that, but, but, but still, the the bottom line is that visioning and dreaming are so important, and anyone who knocks it is really missing such an invaluable opportunity. Danny Creed ** 36:04 You're right on the target again. Simply the way I teach visioning as part of the goal setting process is i This is the way I learned it from a very famous guy, and that is, you sit in a room, have as quiet as possible. Shut off your phone, shut off everything Have and Have a recorder of some sort. You can have a digital recorder. You can have, you know, AI now, or whatever, but shut off all surrounding noise. Kill the noise. Warren Buffett says the number one cause of failure today is people don't learn how to shut out the noise. Oh so true. And and so the noise. Shut off all that. Lock yourself in a room for 15 minutes, 30 minutes, however, you can stand and just and no one's around. No one's going to laugh at you. No one's going to point fingers, turn on the recorder, whatever that is, and just go nuts. That's hard for certain personality profiles, but just go nuts and talk, you know. And I'll give you a personal example, if I may, if we have i The one I teach, because I don't like to release my goals and everything to people, but I will tell one way this works. I always wanted my wife and I always wanted a house in the mountains. So I visualized this house, and I had the vision for 15 years. But the vision was I could close my eyes right now. I can do it as we talk, I can close my eyes and tell you the positioning northeast, southwest of this house has the backside of it as a giant plate glass window. It's all made of pine logs. You walk in through the front door and there's a kelly green carpet with a elk antler chandelier hanging down, and I can be that specific. And we finally, we were driving around in northern Arizona, Northeastern Arizona in the mountains where we lived at the time, and we were driving around one day up there just for a long weekend. And we came up and there was the house in my vision, exactly as I laid it out and we bought it, and the only thing we had to do is replace the carpet. But I had this vision in my head of what my perfect getaway home would be in the mountains and my son, both of my sons, actually do this. One of them says, He manifests stuff, you know? He says, I need a new couch that I can't afford the full price. So he goes, he sets and visualizes it and what it looks like, and everything else. And he did that the other day on a couch. And his his his roommate, they have a big old house. His roommate goes, you know, I got a couch in the basement that I'm gonna I'm gonna give away. It's almost new. So would you like it? And Brett, my son, says he went downstairs and that was the couch He visualized. Wow. Now the point is, it's fun, but let yourself go. There's no ego. Shouldn't be any ego involved, you know. Just believe that the line that I use, that that one of my mentors taught me, is, how big would you allow yourself to dream if you knew you couldn't fail, how big would you allow yourself to dream? And people will go, oh, that's, that's baloney. That's, I don't care. Play with me. If you knew you couldn't fail, how big would you allow yourself to dream? And that usually gets people think, and I'm telling you, that's the key to success. You cannot be a success in business or life unless you can dream of what what makes a perfect life a better life for you? You've gotten to do that. And Michael Hingson ** 40:01 the on the operative part about it is when you're visioning and so on, it is also important not to put a timeline on, well, it didn't happen in the time I put, put out and specified. Well, okay, that's no surprise, because, as you pointed out you, you dreamed about that house for years, Danny Creed ** 40:21 yep, yep. Now in goal setting, I think I know psychologically that you can put a timeline on some things, sure, but psychologically again, they've proven that just to be a starter, it just puts a deadline in there, and if you don't make it at the end of the year, change the date. But you've got to have something that that you're working towards all the time. So it's always good to have, you know, have something there that says that by the end of 2024 I'm going to I will have done this, and if you don't, we'll change the day. Yeah, you're right. Michael Hingson ** 41:05 Yeah, if you you try to put timeline on a vision, unless you develop more skills than most of us have, you aren't going to accomplish, most likely, what you think. And if you do, then relish that and go on. Danny Creed ** 41:22 Well, most visions, really, we find most visions are actually rewards for accomplishing other things, like like, like that cabin. We couldn't get it unless I was successful in business and earned a certain amount and saved a certain amount and did those things, and then when I found that house, I go, I can afford that. Now I can do that, you know. So it's that starting point, you know. But again, I will share with you, Michael that we find that a lot of people, and I love to find people like that have all this ability and possibilities in their mind and everything else, but they nobody's led them to be think it's okay to visualize, yeah, because there's so much fear people have. I know, personally, for a long time, I said, Well, you know, I come from the farm, I'm not supposed to be real successful. Oh, I didn't go to college. I'm not supposed to be real successful. Oh, I didn't do this or that, or this or that, and that's a fear in me. And if you eliminate that, say, you know, I can learn anything I need to learn. I have the ability to work my rear end off and work harder than anybody else, and learn from my mistakes, learn from my lessons and grow. I can do that. I can give myself that second, third, fourth, fifth chance. If you can get your mind in that mindset, I'm I believe you can achieve anything you can, Michael Hingson ** 42:51 of course, absolutely, and I think that more of us should take that to heart, and we will, we will be all the better for it. Do you still have the house? Danny Creed ** 43:07 Now? When we had to help family out and we moved, I we split our time between Arizona and Kansas. We built a house in Kansas, where our family's from, and we helped out, help out family while we're here, and it was just to use the house only three or four times a year. We had a chance to really sell it in the real estate boom out there. So we sold it in but I plan to have, I'm now visualizing a lake home. I want to have a home on a lake so I can go fishing every day. Michael Hingson ** 43:42 There you go. And that will happen. Yo, yeah, I Danny Creed ** 43:47 know it will. And I've got, I've got the whole thing. I know what color the house is and where it sets near the lake, and how far away for water it is, and what the dock looks like. I've already done all that. Michael Hingson ** 43:57 There you go. Cool. So what did you do after radio? You were in radio for 20 years, and then what did you do? Danny Creed ** 44:05 Well, I then I got into entrepreneurship. I had the chance in the late 80s to go into one of the entrepreneurial startup that really was quite successful. We were very successful to me again, it was exhilarating, because I was the one non technical guy usually in the business. I I was the sales guy and the idea guy. And I'd come to all the technical guys and go, What if we could do this? And they'd go, let's see if we can do it. And they'd go out and build the product. And then I take off in the world and go try to sell it and and it was just so exciting. And we did our first startup, and that was really successful. And that's what got me to Arizona. We went out to do a startup there, and we we took it public three, three years after. Start up, and then we sold it three years after that to McKesson pharmaceuticals for it was a really good sale. We didn't always make money, Mike, but we, I don't remember us ever losing any money for an investor or anything. You know, because we were, we'd been around the block. We learned from our mistakes, thank goodness. And again, we were very blessed in how we learn to run businesses, particularly startups. So that gave me and then I told you about the Pentagon, one of the admirals I work with pulled me over and said, Man, you really there's a new industry called business coaching, and you really ought to think about that, because with your background you have, there's a lot of people this whole entrepreneurship thing. There's a lot of people doing well, there's a lot of people losing money. Because, you know, the statistics still is 90 I think last year, 92% of all startups will be broke in five years or less, and that's because they underestimate the amount of time, effort and money involved. They always underestimate it, and you know, or they don't know anything about the business they're going into, how to run a business, and so they go broke. So a lot of people go broke, and some are quite successful, but the suggestion to me was, help these people not make, you know, help help teach them. Help them protect their investment, give them hope for, you know, the thing that they have, a dream on, a vision on. And so I went from radio, which was very creative, into entrepreneurship, which was really creative in the side, because I didn't specialize in anything. I mean, if it was sounded fun and exciting, I count me in. And fortunately, my family stuck with me. But we did startups in healthcare field. We did military health. We did startups in the telephone, independent telephone industry, telephone publishing industry. We did startups and training and and we did startups and just all kinds of stuff, and if it was exciting and fun, because again, there are foundational rules to business. I didn't have to be the expert in any of them, but I understood the foundational rules of business. So that's what we would bring to the table. We'd make sure the basics we had them right. Because no matter what business you're in in the world, they all share the same 13 or 14 foundational needs. And there are things like clarity, time management, priority management, goal setting, visioning, sales, leadership. There are all these things that it doesn't matter what business you're in. I personally believe I can coach any business anywhere in the world, in any economy, because I am a master of understanding the foundational things that make a business work, make someone successful. So that was a natural progression. It was almost like for me, coaching was inevitable, and everything I done in my life led to doing this. So that's that was, that's my was my route. Michael Hingson ** 48:17 So how did you get started in coaching? What did you do that that gave you that foundation from a coaching standpoint, well, Danny Creed ** 48:25 I already a part of us. What you were talking about earlier is is, and I think a lot of people fail in business because they don't honor their past. I was smart enough because of some of my mentors. I was smart enough to say, Okay, I had some royal mistakes in my life, but what did I learn from and so I could relate to almost any business person or any executive to the issues they were having, because most of them are foundational. It's people problem, it's a money problem, it's a time problem, it's an effort issue, you know. So I learned from all those, I'm telling you, I did 15 startups, and then before that, I, you know, all the radio stations I worked for as a salesperson and Sales Manager. In a single day, I'd make sales calls on a lumber yard, a funeral parlor, a ladies dress shop, a shoe store, a Cadillac dealership. So I learned a lot about business, and I think everybody has a lot of this knowledge. Again, they don't they don't honor their past. They don't honor their mistakes and their successes by remembering them. Michael Hingson ** 49:43 And a lot of people don't go into so you went to a dress shop, you went to a Cadillac dealer, and so many places, and you observed, and you learn things while you were there. And so many people just go in and never observe and never learn and take that knowledge with them. Yeah. Yep. Well, I Danny Creed ** 50:00 tried to, I realized I had all this foundational and the admiral directed me that way. I'll be forever indebted to him for making me be aware of what you know and in that. And then I had some mentors, and Brian Tracy was one of them. And and Brian Tracy was putting together a coaching organization, and I got in very early with that and helped them build that. And from the standpoint of just my knowledge and successes and and I had access to a lot of, like I said, I didn't have the college, but I had, you know, I had quadruple PhDs in business because of what I've learned, the mistakes I made, and the people around me so blessed with the angels that put their arm around me said, Come on, let's, let's learn from this. I learned from Brian Tracy Zig Ziglar, people that weren't as famous in the public, but one of the greatest sales trainers of all time. He was a good friend of mine, one of the great coaches he's quoted at Harvard was was one of my mentors, and I had the luck to surround myself not be egotistic enough to say, look, there's people out there that know what I need to know. So I need to learn. I need to set at their feet. So it was just again, that never ending search for knowledge and but I always was very confident, and that's that's the key. Today, a lot of people just have lost their confidence and or don't have any, and you've got to be confident, because people are searching for people, for experts. They're searching for trusted advisors that act confident. You know, I always example I use is I, you know, I was faced with situation where I I was I was told I had 48 hours to live because my heart was dying. Now I make joke of that by using example. I said, if you found yourself in that situation and you had the choice of doctors, which one would you choose? The first doctor guy comes in and says, I am the head of cardiothoracic surgery for all of America, for this hospital system, I have the best team in America. Or the other guy sitting over here with a laptop and YouTube up on how to how to do a triple bypass. So which guy would you choose? Well, you choose the cardiothoracic surgery, right? Why? Because he's an expert, because he's an expert, and he told you he's an expert, versus the guy who just has, well, I'll give it a shot. Yeah, so much of that is perception. I try to have confidence that a lot of people don't have, and I think anybody can do that, because people are looking for people to help them that have the confidence they don't have, but you've Michael Hingson ** 52:55 got to have the confidence, and not just the ego, it's you've got to have the confidence and the knowledge. And that's the real issue, of course. Well, Danny Creed ** 53:04 that's the follow up side. Yeah, you better be able to deliver. But again, I found, you know, Michael, I found the the lost art in American business, worldwide. Business actually, is art of listening. Nobody listens to anybody more. Nobody acts like they're listening. That I read someplace that the actual that the average attention span of the teenager up to middle age today is seven seconds. So nobody listens. So I try very, very hard to and I'm working on it, but I tell people I'm a world class listener, so let me try to understand your needs from your point of view. And I'm telling you that gives people confidence. And I don't have to be the expert in everything, Mike, I just have to ask the best questions Michael Hingson ** 54:00 well. And you also, I am sure, say to people, let me make sure I understand what you're saying. Danny Creed ** 54:05 Absolutely that that's part of question. That's part Sure. And feeding back and asking questions, let me help you understand. If I can help you, because I'm not right for everyone, and if I can, we ought to do business, right? Yeah, you know. And people go, Oh my gosh, I can't tell you. I'm not. People go, Oh my gosh, here's somebody's actually listening to me, trying to understand, really, on a simple form, is the difference between telling and asking. You know what? Michael, people don't need told anymore. They don't want to be told anymore. You know why? Because of this little device here called a cell phone, a communication device. I read someplace that today, the the modern day cell phone has replaced, like 140 other products, they've replaced. Replaced the telephone. They've replaced a recording device. They replaced the game thing. They've replaced everything you can think of it. They've replaced, you know, GPS. They it's just crazy. People have access to knowledge instantaneously. They don't need to be told anything. But yet, some of the great training organizations of the world today will come in and teach you to tell let me tell you all the reasons you ought to buy me. Well, look, I can teach people to come in and go. Let me ask you some questions and see if we ought to be working together, because I'm really good at some things. And so let's talk. I understand what that you're facing. And people go, Wow, Michael Hingson ** 55:48 somebody. And the reality is, of course, you end up by doing it that way, telling them things, but you're not really telling them. You're you're relating, well, Danny Creed ** 55:58 I'm relating and telling based upon what they've told me, right? I might say the way I understood standard is, this is an issue for you. Am I right? I might have a solution for you. Can I share that it's way different from let me tell you, Oh, absolutely you need to do. Let me tell you what you ought to be thinking. Let me tell you what, people just I don't need it. Yeah, Michael Hingson ** 56:25 and, and we have gotten so far away from listening. We've gotten so far away from conversing. In general, people are afraid to have conversations today. Danny Creed ** 56:35 Oh, it just makes me sick. Go to a restaurant and see a family of four sitting there, and everybody's looking in their laps. We forgot how to converse. We forgot how to talk. So I'm saying and that that's fine for them, but I'm saying that one of the things I teach is that's one of the keys to success today, if you can just learn to listen. Here's my rule, ask a question, shut up, listen, feedback what they're telling you, and then solve the problem. Michael Hingson ** 57:12 One of my favorite lessons of all times came from someone who worked with me. We were both in sales, and he told the story of selling some products in Washington, DC, and I don't remember where or whatever, but was something relating to the government. And he was invited to come in and do a presentation, which he did. And he eventually got to the point of saying, as he described it to us, and now it's time for me to ask for the order. And he said, so I made my presentation, and then I asked for the order, and then I shut up and didn't say a word. And the guy I was talking with sat there on the other side of his desk not moving, and my friend John sat on his side of the desk not moving. And they sat that way for about 10 minutes, and then the guy he was talking with said, well, don't you have anything else today to say? And John said, No, I asked you for the order, and there wasn't anything else for me to say. And he got the order because of that. It was a trick that the guy used, but rightly so, and it's wise not to always have to talk. Well, Danny Creed ** 58:28 it is you'll talk, you know, it's true in sales, it'll talk yourself out of an order. Yeah, Michael Hingson ** 58:32 I've seen it happen so many times. You know? Danny Creed ** 58:35 I actually did that one time and I set for 42 minutes. No one said anything. In fact, my my my client, actually picked up the newspaper and read the newspaper, because the old axiom is, whoever speaks first solutions, you know? So, yeah, yeah, I agree with that. But you know, it just comes back to people, general courtesy. People want to work with people, whether you're a coach or a counselor or a minister or a school teacher. People just don't need to be told anymore. They They want somebody to listen to them, and the world is crying out for people to listen to whether it's a child in school or big time executive. I tell you, I work with a lot of executives, because this isn't the right word, but, but they're lonely. They don't anybody talk to they can't talk to directors, they can't talk to their spouses, they can't talk to their employees, and they don't anybody talk to about business issues. And I gladly will work with them. I'll gladly listen to them and help them make better decisions. I don't have to have all those answers, ask questions and help them make a better decision. Michael Hingson ** 59:53 That's what a coach does, yep. Which is, tell me about some of the book code. Go ahead. Go ahead. No. So tell me about some of the books you've written, if you would please. I read Danny Creed ** 1:00:03 a book called A Life best lived, a story of life, death and second chances. That was about the lessons I learned in that process where I was almost died, and it's been very successful, particularly in like prisons, soldiers, veterans coming back and that just need to believe that they can get a second chance and a third chance and everything else, and it's done really well. I have another book called champions. Never make cold calls. It's a I love that title. It's a business, business book that can be applied to anybody who owns any kind of business, whether you're multi level, or you're selling medical supplies or printers or copiers or selling coaching. It's just about how ripe the market is for you to leverage who you know and who they know to get referrals. I created this concept about 40 years ago, the champions concept, and then I put it into a book eight years ago, and, and I've had a white paper on it, but I figured somebody's going to steal it. My idea, gotta put it in a book. And, but it's, it's all I've ever used in 16 years of coaching, 100% of my clients have came from referrals. My whole idea is to create an army of people that will refer me so I, you know, I talked to a guy a while back that a businessman, and I said, So of all the things you do, if you could spend 100% of your time doing it, which would be the number one thing? He said, Well, sales. I said, So how much of your current time do you spend doing that? He says, 20% I said, What do you do with the other 80 and he goes, Well, I got meetings, and I gotta run things, and I gotta pick up the mail. And I go, whoa. So what would it mean to you if we could make 80% of your time selling and 20% your time all that other stuff? He goes, it'll mean millions. Okay, so that's way a lot of people in sales or or most business owners don't know how to sell, but if you're in sales, you need to quit going to networking meetings and quit doing all going to planning meetings and marketing meetings, all that stuff. You need to be out swinging the bat for home runs. So I wanted to figure out, how could I do more of that in less meetings, and I created the champions concept. And the champions is leveraging who I know and then who they know. So that's been, actually, it's still selling after seven years, and it's a great book if you're in any form of selling, even if you're just selling your ideas or trying to ask the boss for a raise, it's just it's helped so many people. I've used it and taught it worldwide. So that's another one. And then I have one called Straight Talk on thriving in business. And then I've done two or three other books that are collaborative books, where I've asked to be with two or three other offers authors and do a book. And those have been fairly successful, but the ones under my name are the the Straight Talk series, and then champions, and then life best lived Michael Hingson ** 1:03:31 well, and we have pictures of book covers in the show notes. So I hope people will go out and and get some of those books, because clearly there's a lot of neat information here. What do you think are some of the most challenging issues for entrepreneurs and business people, and then people in life today? Danny Creed ** 1:03:51 Work ethic. Most people don't have a work ethic at all, and that's again, where I draw from the farm. I learned how to work there. I learned how to work on the farm, and a lot of people will work hard for a little while, and then they'll quit, and they'll stop, or they don't, they give up to quit. So I actually teach this to a lot of entrepreneurs things. So you got to have, you got to have a work ethic. Number two, you've gotta understand what success looks like for you, cuz so many people put themselves up against people other people that they're highly successful, but you don't share any of the same standards or anything like that, and everybody's definition is different of success. So you need to understand exactly what what you want and what that looks like, because everybody's debt like, you know, some of I've got friends on the farm that their definition of wealth is much different than some of my people. And Silicon Valley friends, you know their definition of well, but that's okay. I You can't say you're not successful. You're not a wealthy person. If you don't make a half a million a year, you may be very happy and just absolute, living the best life ever, making 50 grand a year, but you got to know what you want out of it. Be satisfied with that so and be happy with that, but know exactly what you're looking for. So have metrics in life. The the third, the third thing is that I always tell people is, learn to sell. I don't care what you're doing, you've got to sell, whether you like it or not. And I used to have people go, Yeah, well, I'm not a salesman. I you know, they had to. Everybody thinks the old thing that if you're in sales, you're like the the old, goofy used car sales, if you're if you're going to do anything, particularly if you're an entrepreneur, or you're trying look, you have to sell from the day you're born, you've got to scream if you want to eat, you've got to scream louder if you want your diapers change, you've got to sell your mom to go out and do things. You've got to sell people to, you know, sell a girl or a guy to go on a date. You have to go sell yourself to get a job. That's right, you have to sell, to earn a living, you've got to sell your ideas to a banker or an investor. Learn how to sell. Get rid of that old crap, out crappy idea of well, you know, I'm the salesman. Yes, you are everybody. You have to Michael Hingson ** 1:06:33 learn everybody's a salesperson. Yeah, um, phase up. Find Danny Creed ** 1:06:37 a good course. I mean, but you've got to learn to sell. Because a lot of the people who fail today in business with their entrepreneurial ideas fail because they can't sell their idea. They can't sell. Let's go back about 30 minutes. They can't sell their vision. Yeah, you've got to be able to sell. So again, I stay on pretty much those foundational things. The other thing that I talk about is you gotta have goals. You gotta written goals. And so here's the statistic, 70% of our society has absolutely zero goals. 28% of our society says they have goals, but they're not written. 2% and that's arguable, have written goals, Oxfam, the International Organization for tracking wealth in the world, will just put out a paper that says the 2% of our 2% of the wealth of the world, or 98% of the wealth of world, is held by 2% you know, and, and I choose to believe. And if you talk to some of the great people, like Brian Tracy and such a lot of them will say that's the people who have written goals, you know, again, you've got to have a division. You can't just go, Well, you know, I want to my brother in law's a minister, and he used to tell me one of the biggest issues that he had is getting people to pray clearly, because they will say, there, I pray to be rich. Okay. What does that mean? Yeah. You know, everybody's definition is different. How does God or whoever know what to deliver by saying, I want to I want to be rich, you know, so be very which I guess, could tie into another issue, but you got to be clear on what you're looking for, what you're asking for, and and that's where goals are. Very important to be very clear. Don't say I want to be rich. I want to go to Hawaii. I want to what, how you how? What does that mean to you? And I will, again, Michael, when I work with people, a lot of businesses just have no clarity. Yeah, they have no clarity on what they want. So they're upset, they're frustrated, they're, you know, I I talked to a lot of salespeople. I worked wit
In his book, The Anxious Salesman, sales author J. Sheldon Snodgrass provides a roadmap for insurance professionals to replace their inner critic with empowering dialogue, fostering sales success and inner peace.
In this captivating episode of the Millionaire Car Salesman Podcast, hosts LA Williams and Sean V. Bradley sit down with sales superstar Nathan Hancock to uncover an awe-inspiring journey of determination and success! Nathan reveals how he defied the odds, conquering significant physical challenges to rise to the top in the competitive automotive sales industry. This episode is brimming with motivational insights and actionable strategies, making it a must-listen for anyone in sales or anyone who's facing their own battles. From living with a rare muscular congenital disorder to becoming a top-performing car salesman, Nathan's story is inspiring—it's a powerful testament to the strength of the human spirit! Tune in to discover the secrets behind Nathan's incredible resilience and success! Key Takeaways Mindset is Critical: Maintaining a positive and proactive mindset is crucial in overcoming both personal and professional challenges. Celebrate Small Wins: Recognizing and celebrating small milestones can provide the motivation needed to achieve larger goals. Health Matters: Physical and mental health are foundational to sustaining success in high-pressure environments. Be Authentic: Leveraging personal stories and being genuine can help in building strong rapport with clients. Support Systems: Surrounding oneself with supportive and positive people can significantly enhance one's professional journey. About Nathan Hancock Nathan Hancock is a highly effective and inspirational sales consultant at Jim Tidwell Ford with a remarkable journey of resilience and success. Despite being a double amputee with a rare condition called arthrogryposis, Nathan has achieved outstanding feats in the automotive industry, selling up to 26 cars a month and earning over $130,000 annually! His unique perspective and determination make him a standout figure in car sales, illustrating that physical limitations need not hinder professional excellence! "My mindset plays or has played the most vital role in my success." – Nathan Hancock Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more! Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today! Win the Game of Googleopoly: Unlocking the secret strategy of search engines. The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential. Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably! Unlocking Success: Lessons from Overcoming Adversity in Car Sales Three Key Takeaways: Mindset is Key: Both Sean V. Bradley and Nathan Hancock emphasize the power of a positive mindset and tenacity in overcoming personal and professional challenges. Celebrate Milestones: Recognizing and celebrating small victories can be a motivational force, catalyzing continued success and growth. Physical and Mental Health: Advocated the importance of maintaining overall well-being as an essential component for achieving peak performance in any role. The Power of an Unwavering Mindset Success in the automotive sales industry hinges on more than just sales tactics and techniques. It's about mental resilience and an unwavering belief in one's own worth and abilities. Nathan Hancock, an inspiring figure in the industry, eloquently articulates this in the Millionaire Car Salesman podcast. Nathan, a double amputee living with a rare condition called arthrogryposis, shares his journey of overcoming adversity. Nathan's approach to breaking the cycle of negativity is profound. He explains, "My mindset plays the most vital role in my success. I've learned to stop with the negative self-talk because it's just projected anxiety. You have to be positive and proactive about your approach to life." This deliberate mental conditioning allows Nathan to turn potential barriers into opportunities, showcasing that an indomitable spirit can defy the odds. Nathan's success reflects principles from Stephen Covey's "7 Habits of Highly Effective People," particularly the first habit: Be Proactive. Sean V. Bradley notes, “Effective people understand the difference between circle of concern and circle of influence. They spend more time on what they can control – their thoughts, actions, and behaviors." Embracing Small Victories as Catalysts for Growth Every step towards success should be acknowledged and celebrated, no matter how small. Both Bradley and Hancock stress the importance of recognizing milestones and making achievements a communal celebration. This theme resonates deeply throughout their discussion. Nathan mentions, "You have to celebrate those tiny steps enough. Today, I made 30 calls. If you didn't sell a car, celebrate the fact that you got out of your box to make those calls." This principle isn't about lowering standards but about cultivating an environment where progress, irrespective of its scale, is recognized and appreciated. This philosophy extends to management and ownership within the dealership. "Can you imagine if a 10-car salesperson hits 14 cars and nobody cares?" asks Sean Bradley. "It is so demoralizing and anticlimactic.” Creating a culture that acknowledges incremental progress breeds confidence and motivates further achievement. Investing in Physical and Mental Health The wellbeing of salespeople, both physical and mental, is another critical component highlighted in the podcast. Proper nutrition, hydration, and self-care are not just requisite for personal health but are fundamental to professional performance. Nathan discusses how his mother, a certified nutritionist, taught him the balance of physical health. "Physical health is half the battle of a mental mindset," Nathan explains. "You should celebrate the fact that you tried, even if the results don't pan out right now, because you're not going to go from a 10-car to a 30-car salesperson necessarily overnight." This sentiment is mirrored in the broader business context. Sean V. Bradley emphasizes, "If your employees are unhappy because they're having problems at home or other personal issues, you're withdrawing from the emotional bank account. You'll never get peak performance." LA Williams emphasizes gratitude as a tool to combat negativity and maintain a positive outlook. He asserts, "Gratitude and negativity cannot exist in the same space. Practice gratitude and watch how your perspective changes." Maintaining a holistic view of health – physical, mental, and emotional – is essential for sustainable success. The takeaways from this episode of the Millionaire Car Salesman podcast are profound and actionable. By embracing a resilient mindset, celebrating incremental milestones, and maintaining overall health, sales professionals can navigate obstacles and achieve peak performance. These lessons transcend the automotive industry and can be applied to any professional domain, demonstrating that true success is built on a foundation of personal empowerment and proactive ambition. Nathan Hancock's story, coupled with the insights from Sean V. Bradley and LA Williams, offers a compass for both novice and seasoned professionals aiming to excel amidst adversity. The integration of mindset, recognition, and holistic health sets the stage for transformative success.
In this episode of the Profitable Christian Business Podcast, Doug Greathouse interviews Wayne Sutton, founder and creator of NeuroPersuasion™. Wayne shares his incredible journey from a drive for excellence to becoming a master of influence and persuasion. Learn about his powerful NeuroPersuasion™ system and how it can be used to create massive breakthroughs in business and life. Discover how Wayne combines faith and excellence to impact those around him and shift atmospheres for success. Whether you're looking to improve your communication, leadership, or personal influence, this episode is packed with actionable insights and spiritual wisdom. Ready to amplify your sales? Reach out to Wayne via his website: https://www.yourpersuasioncoach.com/
SummaryLucas Price hosts Tracy Lynn, founder of Revenue Motions, to explore how sales teams can thrive despite changing environments. Tracy discuses the importance of prioritizing people, implementing a structured recruiting strategy, and the critical role of fairness and mission alignment in hiring. She highlights how designing a robust people strategy is comparable to creating a go-to-market plan. Lucas reflects on treating the sales team dynamically, considering what each new hire adds to the existing group. Tune in for insights on building adaptive, high-performing sales teams.Take Aways Focus on People: Prioritize people over process and technology to build high-performing sales teams.Long-Term Strategy: Adopt a long-term, marathon mindset for sustainable growth and agile adaptability.Mission Alignment: Ensure that the sales team's mission is integrated with the company's overarching mission.Fair and Inclusive Hiring: Implement fairness in recruiting to attract and retain top talent and mitigate biases.Continuous Communication: Maintain tight, well-orchestrated communication across teams to support unified objectives.Learn More: https://www.yardstick.team/Connect with Lucas Price: linkedin.com/in/lucasprice1Subscribe to our YouTube Channel: https://youtube.com/playlist?list=PLR0BMWoMgPMcHJ4yLLSUhbuafMmdhJTSy&si=tzQz7NFvDdT8Kj8Q Full Episode: https://bit.ly/3YS1ZLOConnect with Dr. Jim: linkedin.com/in/drjimkConnect with Tracy Linne: linkedin.com/in/tracy-linneMentioned in this episode:BEST Snippet Intro BEST Snippet Outro
Unlocking Sales Success: Key Traits of Ross Perot That Every Sales Professional Should Embrace Welcome to The Closers Inner Circle Podcast with hosts Ben Gay III and Denise Griffitts. Today, we delve into the remarkable life of Ross Perot, a figure who is likely to be remembered as one of the greatest salespeople in history. With a fortune that once placed him among the wealthiest individuals in America, Perot was not just a successful businessman; he was a trailblazer in the world of sales and entrepreneurship. Starting his career as a superstar salesperson at IBM, Perot showcased his exceptional talent by becoming the top sales representative at the company. He then founded Electronic Data Systems, where he revolutionized the data processing industry. His innovative approach and relentless drive paved the way for significant advancements in business practices across the globe. In Perot's Secret from The Closers Pt 2, Ben Gay III delves into the question of what makes one person as successful as Ross Perot (1930-2019) while another person with seemingly equal or greater talent does little by comparison. Ross Perot attributed his success to several key traits and principles that he consistently applied throughout his life and career. Please open up your book to page 97. Join us as we explore the lessons from Perot's extraordinary journey and uncover the secrets behind his legendary success in sales and business. Find us on the web: Denise Griffitts LinkedIn | Ben Gay III LinkedIn | The Closers Books
Welcome back to Noob School! Join Marty Osborn and I as we dive into the evolving landscape of lead generation tactics, and the importance of aligning your career with your personal interests. We discuss some insightful recruitment tips and tie in the themes from Marty's upcoming book, which he hopes to release in late 2024, exploring how great leaders can succeed without being abrasive. Tune in for all of that and much more. Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
Today on Noob School, we're joined by Matt Dunbar, Co-Founder and Managing Director of VentureSouth. With a distinguished career in venture capital, Matt has been instrumental in driving growth for countless startups. In this episode, he shares his journey, the lessons he's learned, and his unique perspective on how venture capital and sales are intertwined. Discover the strategies and insights that have made Matt a key player in the industry, and gain valuable knowledge from his experiences and expertise. Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends
In this enlightening episode of Pathmonk Presents, we have the pleasure of hosting John Golden, who serves as the Chief Strategy and Marketing Officer at Pipeliner CRM, a trailblazing visual CRM platform that empowers sales teams with its innovative features. Throughout the discussion, John provides valuable insights into Pipeliner's distinct approach, which revolves around delivering a visually compelling and user-friendly interface designed to simplify intricate enterprise sales processes. By integrating advanced automation tools and AI technology, Pipeliner CRM effectively streamlines everyday tasks, allowing sales professionals to dedicate their time and energy to closing deals with maximum efficiency.
He is the host of 105.9 The Region's “On The Market” real estate radio show, and he is also the broker/owner of RE/MAX Prime Properties, with 7 locations in Markham, Toronto, Pickering, Thornhill and Mount Albert, Ontario.With a clear vision to provide R.E. Solutions, he sets the standard for today's Realtor, and his mission is to exceed expectations by leading the way for the Real Estate Industry. In March 2020, he received the Broker Owner of the Year Award for Canada. This came on the heals of the Rookie Owner of the Year award in 2017, a testament to his leadership and cutting edge tools. An Accredited Buyer Agent, Certified Luxury Home Marketing Specialist & Diamond Guild member, he provides a fresh, unfiltered opinion on market trends, conditions, and values. He is the recipient of the 100% Club, Platinum, Chairman, Titan and Diamond Awards for Sales Excellence with RE/MAX, an honour that very few hold for sales achievement. He also holds the prestigious distinctions as a member of the RE/MAX Hall Of Fame and the Lifetime Achievement Award.Joining me on this episode of The MindShare Podcast to talk about ' How To Become a Hall of Fame REALTOR ' is – Broker/Owner of RE/MAX Prime Properties – Asif Khan.5:52 *was the first half of the year everything you expected it to be when it comes to market activity out there?6:58 *what was your feeling about the impact of the rates on this market?7:47 *do you think we'll see another move in July?9:21 *do we see prices climb at that point when they come down further?17:29 *how do you stay on top of what's happening in the market on a daily… what sources are you looking at to provide you your information?20:50 *what's the biggest challenge you're seeing from your Agents… any Agent right now, and what are you suggesting they do about it?24:11 *what's the biggest misconception realtors have about what it takes to create long term success?25:43 *how long have you been in the game for?26:18 *where did your first deal come from, and what did you do to get that deal?29:23 *how did you create the snowball effect for your real estate sales business so you always had more opportunities coming in?37:31 *what do daily actions… non negotiables need to be for any realtor in order to create and sustain long term success?43:54 *do you think it's possible for a realtor to leverage time, or do Agents need to be on call 24/7?47:49 *if you want to be a hall of fame realtor, do you need to put family 2nd to business… or how do you ensure you achieve work/life balance while still chasing your goals?50:46 *what marketing channels do you find are really working for agents right now?52:44 *what's your take on the Ai revolution in real estate and what ways are you suggesting for agents to leverage it right now?55:02 *what's the trick to REALTORS remaining relevant, and not being taken over by Ai or any tech for that matter?Thanks for tuning in to this episode of The MindShare PodCast with our special guest - Broker/Owner of RE/MAX Prime Properties – Asif Khan, as we talked about How To Become a Hall of Fame REALTOR.Get your FREE gift on my homepage at www.mindshare101.com just for tuning in!I'd also be really grateful if you could take a quick second to go www.ratethispodcast.com/mindshare101 to rate the show for me.And we haven't connected yet, send me a message!Facebook: facebook.com/mindshare101 Instagram: instagram.com/davidgreenspan101Youtube: youtube.com/@DavidGreenspanLinkedin: linkedin.com/in/mindshare101
Robert Scarperi, Bob has been a leader in professional services, SaaS, financial services, ad tech mar tech, and management consulting for 32 years. His company, Revenue Vision Partners is the industry's leading data-driven revenue growth consulting firm. Questions · Could you share with our listeners, just a little bit about how you got from where you were to where you are today? · You wrote a book called Data and Diagnosis-Driven Selling with three other gentlemen. So, could you take a minute to kind of just go through maybe three overarching themes that the book focuses on? And just how do you believe this can really help an organization to deliver a great customer experience? · Now, I'd like for you to share with us what's the one online tool, resource, website or application that you absolutely can't live without in your business? · Can you also share with us maybe one or two books that you have read, it could be a book that you read a very long time ago, or even one that you've read recently, but it has had a great impact on your development and even your continued growth. · Now, Bob, could you also share with our listeners, what's the one thing that's going on in your life right now that you're really excited about, either something you're working on to develop yourself or your people. · Where can listeners find you online? · Now, Bob, before we wrap up, we always like to give our guests an opportunity to share. I'm not sure if you have one of these but a quote that you would tend to revert to if for any reason you are faced with some form of adversity, or challenge, but that quote will help to get you refocused, get you back on track, and just help you if for any reason you got the real or you got off track. Highlights Bob's Journey Me: Now, we always like to give our listeners an opportunity to hear from the guest, in their own words, a little bit about your journey. And it has been quite a long journey, 32 years is a good amount of time to have under your belt in all of these wonderful areas. So, could you share with our listeners, just a little bit about how you got from where you were to where you are today? Bob shared that right around the time he was finishing college, he had a really strong pull to get into sales, he was extremely lucky to have had a best friend's father was the top sales guy at Automatic Data Processing, ADP, which is sort of known to be one of the best and strongest sales driven cultures in the Fortune 100. And right from the very beginning, all of their structure, rigor, process, intensity really meshed with his personality and his sort of competitive nature. And so, he was lucky enough to have some early success, he's very, very grateful for how much faith they had in him from an early age, giving him opportunities to run sales teams and move and get to experience new geographies and have really great experiences in such a phenomenally well-run company. And then without going into too much detail, of course, his journey took him through a number of different industries, early days of ad tech, he worked for a long time as an equity sales and trading person at AllianceBernstein. He was lucky enough also to have some leadership positions, run sales teams internationally. And then toward the last 10 years of his career, he had three Chief Revenue Officer roles in high growth technology companies where he really started to embrace being a leader who prided himself on installing a systematic data driven approach. And toward the end of that decade, he decided he really wanted to do that as a consultant for a portfolio of companies so that he could be really working through various kind of company challenges in different industries with private equity firms as their partner. So, that's what brought him to where he is now. About Bob's Book – Data and Diagnosis-Driven Selling and Three Overarching Themes That Can Help Organizations Enhance Customer Experience Me: Now, Bob, you wrote a book called Data and Diagnosis-Driven Selling: Leveraging insights, intelligence and the power of AI to deliver efficient, durable revenue growth with three other gentlemen, Mark Petruzzi, Ray Rike and Paul Melchiorre. So, could you take a minute to kind of just go through maybe three overarching themes that the book focuses on? And just how do you believe this can really help an organization to deliver a great customer experience? And I'd love for you to maybe segment it for us, because selling covers so many different areas. If you're selling to a business versus if you're selling to a customer….an individual, so maybe you could take one of those areas and kind of just break it down for us. And just give examples of what you wrote about in the book can really help teams that are in sales because sales is critical, it's a lifeline of any business. But how can the sales team really drive a quality customer experience that can drive to a high customer retention rate, because at the end of the day, that's really what all businesses are aiming for, as you're going to be able to keep your customers for life. Bob shared that regarding who it's written for, it would really be for anyone selling to or trying to persuade a group of decision makers, so, usually an organization where a number of people contribute to a decision that is primarily in B2B sales. But if you find yourself in a position where you are trying to convince a town council to vote your way on a specific issue that's been a problem for the community or anything else where there are a group of people who need to kind of come together to make a decision, their book will help you. And the way that it helps you is it lays out an approach that is not only proven by some of the most successful people in B2B sales, but it's also modern, utilizing the most high quality available B2B data. And they also talk about systems support, and AI as a tool that can help the modern salesperson navigate this very complex selling environment with multiple decisions in a tough time in the market, the macro environment is currently as complex as it's ever been. And being successful in sales at the moment is also as challenging and complex as it's ever been. Me: So, I kind of wanted you also to maybe just go into, I would say, as I said, three overarching themes that the book focuses on. So, you mentioned AI and it's a very hot topic right across, I think, across the world, really, since it was introduced, especially since it's so accessible to everyone currently. But what does that really mean when you are selling to someone? Because at the end of the day, you're still dealing with human beings, so, what is the data really going to tell you? Or how is it going to help you to navigate that conversation? Because there has to be some human interaction, right? So, I kind of want you to walk us through that process. Bob shared that the book talks about two different types of AI and it's really exciting because he doesn't think there is a sales book currently that, again, not only combines improving elements with AI and data approaches, but the two types of AI are generative AI, those would be systems like Chat GPT, who can help you create content in order to be compelling in a sales process. And predictive AI, technologies like and he'll use an example, Clari, which is a tool that helps sales teams understand which of their open sales opportunities have the highest probability of closing, based on a myriad of factors. So, they do get into really solid detail and they also have contributors in the book who are experts in various topics and tell stories about how they've used these tools successfully. Me: So, that's excellent, very good explanation on the generative and predictive AI. Because I do believe that we throw toward around so much in different industries, especially in the customer experience industry, many people believe that artificial intelligence is going to replace human beings and we're all going to be obsolete and not worth any value anymore. But I'm not there yet. And I live in Kingston, Jamaica, where we use technology here a lot, but we are not going to get to that point anytime soon, definitely not in my lifetime where you're not going to need people because we are still a society that is heavily dependent on people interaction. For example, in our banks here, and I compare it to the United States all the time. The banks are still full, 50….40 people standing in the banks. I travelled to the US quite often and I go to different financial institutions, and they are empty, there's nobody physically standing in there, there are no lines lined up outside or people lined up inside. So, just in terms of the culture and the behaviour of people just don't believe that we're going to eliminate the people component in customer experience, because people still like to deal with people, right? Bob agreed yes, absolutely. And it's funny because he does feel like and the way that they lay it out in the book, AI can put you in a position to have more and better live human interactions with the right audience, if used properly. It doesn't replace humans; it sets humans up to be the best version of themselves and optimize their approach every day. Me: I love it. So, it's really supposed to help us to interact better, to get to decisions faster, to understand people's behaviours quicker, to find solutions that are more need based, because a lot of times salespeople sell you stuff, they're driven by the quotas that they need to meet, they're driven by the pressures that their organizations put on them. But when you match value to the experience that the person is having and are they really getting the right solution, a lot of times down the road when there is like let's say a survey that's being done, or some form of focus group, especially if they're losing customers over a period of time, you realize that it wasn't even the right solution that was given to the client, or it wasn't being managed the proper way. And I guess, if they had the right data from day one, and it was being provided in the right way, they wouldn't have lost the customer in the first place. Bob stated yes, he couldn't agree more. The third theme of the book is utilizing simple data science in order to ensure that your sales approach is driven by your Ideal Customer Profile (IDP). And he'll just briefly state that as a sales leader, he had gotten frustrated by knowing that focusing on the ideal customer profile was the right thing and then defining that and making that approach data driven was impossible. It was a very distant and vague concept. But he believes that they own the very best definition now of what the ideal customer profile is and how to take that definition and identify score and rank specific prospects and clients that are the best match to that ideal customer profile and create an entire commercial approach with that as the foundation. Me: All right, and what is the definition that you have identified in the book as your ideal customer profile? Bob shared that it's basically utilizing firmographic traits to know what industry, what sub sector, what size of the company, how much it's growing, what web scraping tells you about a company, when you can build a model that identifies those common traits in your best customers, and utilize expert panels to ensure that the model has picked up on the right signals, that is the best way to create an ideal customer profile, and again, score and rank accounts. That's quite technical, but it's all in the book. Me: Yes, agreed. And our listeners would have tapped into this episode, and they'd like to put their hands on your book, where can they find it? Bob shared that the book, it's available in all the major outlets, but he will tell you, he's a huge fan of Amazon and is readily available on Amazon in softcover, hardcover, and they'll have an audio version available within three weeks of today (May 09. 2024). Me: Oh, okay, that was actually going to be my next question. Do you have it available on Audible? And you better get used to this voice because it's 80% of the narration is done by him (Bob). App, Website or Tool that Bob Absolutely Can't Live Without in His Business When asked about online resource that he cannot live without in his business, Bob shared ZoomInfo. ZoomInfo provides a backbone to a lot of the data work that they do at Revenue Vision Partners. And when they were in the marketplace to procure data assets, they did a thorough evaluation, they were convinced at the time and four plus years later, he continued to be convinced that ZoomInfo has the best B2B data available in the market. Books that Have Had the Biggest Impact on Bob When asked about books that have had a great impact, Bob shared that he would say that far and away, Strategic Selling: The Unique Sales System Proven Successful by America's Best Companies by Robert B. Miller and Stephen Heiman is the number one book that has contributed to the way that he has approached sales since the early 90s. He feels it lays out the most logical and powerful and consistent approach or methodology for B2B sales. What they tried to do with the new book is take methodologies like Strategic Selling, SPIN Selling, The Challenger Sale, and modernize the approach again with Data and Diagnosis and AI and build upon those methodologies. What Bob is Really Excited About Now! When asked about something that he's excited about, Bob shared that in their firm right now, they're doing one of these ideal customer profile-based data projects for a very large, diversified industrial company who services about a dozen different end markets. They're a multi-billion-dollar organization, they've run a pilot in one of their key divisions and it's been a phenomenally successful data model. And he's convinced that their are hundreds of salespeople are going to utilize their time better, they're going to sell bigger and better fit accounts, they're going to be more gratified in their jobs, the company's going to gain market share in a more consistent and repeatable way. And it's thrilling to do that, because this was the promise that they built their company on, and this couldn't be a better group of humans to work with who he just wants to see them succeed for all the right reasons. So, he's so excited about this journey, they're just far enough along where there's proof that it's working and there's so much ahead of them in terms of their ability to empower them to succeed. Me: All right, I'm excited too, just hearing all of the great opportunities that lie ahead. Bob shared that in his tennis game, he feels like his backhand is really ready for summer. Me: Do you play competitively, or do you just play for fun? Bob stated that he plays intermediate competitively. So, he can be pretty terrible. He has a couple of great shots and feel really good about himself, but it's a blast. Where Can We Find Bob Online LinkedIn – Bob Scarperi Company LinkedIn – Revenue Vision Partners Instagram – @bobbyscarp Website - www.revenuevisionpartners.com Facebook – Bob Scarperi Quote or Saying that During Times of Adversity Bob Uses When asked about a quote or saying that he tends to revert to, Bob shared that it's quite a long one, so, he's not going to quote the whole thing, but unless he takes up the rest of the time, but it is, The Man in the Arena, quote by Teddy Roosevelt. And starting a business in one's middle age with lots of financial obligations, including three kids, two step-kids, etc…etc…has been a really bold decision and quite terrifying at times. And every time he wonders if he's done the right thing, he grounds himself in that amazing speech and always feel like he comes back to believing that he was born to do something bold and that living through terrifying entrepreneurial moments are part of that and the victories that one is lucky enough to experience when they make that brave and bold decision are that much sweeter than then any other career related victories in his life. Of course, his highest highs have to do with his kids, but that whole man in the arena concept keeps him going every day. “It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.” Me: So, we will have that full quote in the Show Notes of our episode, the Teddy Roosevelt quote, along with what you shared just now as it relates to kind of getting you back refocused on why you do what you do. Bob shared that and if you saw the Tom Brady roast on Netflix, Matt Damon does a great job of narrating the entire thing. Me: All right, Bob, thank you so much for jumping on our podcast today and sharing all these great insights as it relates to Diagnostic Selling and Data Driven Selling, as well as Artificial Intelligence and the ICP, it's all great information. I've started consuming a part of the content of the book, but I just believe I'd get so much more from the audible. So, I'm actually going to wait until it's released in the next three weeks to continue, I just believe I get so much more listening to it rather than reading it. But I would recommend for anyone that is a listener to our podcast to tap into this awesome resource that Bob and his team have so graciously given to us in the world, it's a great resource. And I believe that if we continue to try to find ways to add value to people's lives, create opportunities that you're really providing the solutions that your customers want, that will allow them to be your customer for life, through the techniques that you use to ensure that you are selling the right way, making the decisions the right way, your customer experience will take care of itself. So, thank you so much. Please connect with us on X @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Links • Data and Diagnosis-Driven Selling: Leveraging insights, intelligence and the power of AI to deliver efficient, durable revenue growth by Bob Scarperi • Strategic Selling: The Unique Sales System Proven Successful by America's Best Companies by Robert B. Miller and Stephen Heiman The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!
Luis Báez is a Revenue Enablement Strategist + Sales Coach dedicated to serving executives and sales leaders at businesses. In 2017, after years of working in some of the biggest Silicon Valley startups (think LinkedIn, Google, Uber, Tesla, and more), Luis began to teach impassioned business owners how to scale their revenues and impact by creating and selling high-end offers. During that time, he was also invited to speak about leadership and personal branding at business schools across the country including Stanford, UC Berkeley and Bard. Luis Baez Vroom Vroom Veer Stories Born in Puerto Rico and raised in the South Bronx; live in public housing and went to public schools; first in his family to graduate high school Came out after graduating High School and his mom was very loving and supportive; others in his circle took more time to come around Went to college at Wheaton College in Massachusetts on a scholarship; he definitely struggled mightily just put his head down and finish with a degree; started with pre-med but changed to sociology and Spanish Went down the Law Degree track and worked for a judge in New York before he realized that he didn't really want to be a lawyer; a friend suggested business, sales, and marketing Took a job on the East Coast working sales and earned his Account Executive Title; the company later gave him a promotion offer or severance and he took the severance to move to the West Coast First landed a job at LinkedIn because he was using that platform to try to find a job; then he was recruited to work at Google; the Google job landed him in the hospital with burn out Worked at Uber for 6 months; but knew right away that it was not a good fit for him; about the same time Hurricane Maria devastated Puerto Rico and he need to focus some time helping with relief efforts from the states About this time he started doing more consulting and teaching and is now giving away a free course called Flex and Flourish Show Summary In this episode of "Vroom Vroom Veer" hosted by Jeff Smith, the podcast explores the intriguing and tumultuous journey of Luis Báez, a former Silicon Valley insider turned sales coach and revenue enablement strategist. The episode kicks off with a vibrant introduction by Tim Paige, who sets the stage for a discussion about steering away from a scripted life to embrace more authentic and fulfilling paths. Jeff then welcomes Luis Báez to the show, complimenting his polished online presence and probing into what excites him currently in his business. Luis talks about his latest venture, Flex and Flourish, a course designed to lay out his sales strategies and playbooks, which he promotes during the interview. Luis shares his humble beginnings, born in Puerto Rico and raised in the South Bronx during a tumultuous era marked by drug epidemics and gang violence. He outlines his remarkable educational journey, becoming the first in his family to graduate from high school and college, navigating the cultural transitions at Wheaton College, and the inherent struggles linked to his identities as a person of color and an out gay man. The conversation transitions into his professional life, detailing his initial aspirations in medicine and law, eventually finding his niche in sales and marketing. Luis discusses his moves through some of Silicon Valley's most prominent companies, including LinkedIn, Google, Uber, and Tesla, each experience contributing to his skill set but also to his understanding of corporate cultures and personal limits. Personal stories of overcoming discrimination and establishing his worth in challenging environments weave through the narrative, showing Luis's resilience and strategic acumen. The interview takes a deeper dive when discussing his decision to move to California on a whim, taking a severance package and leaving his job without a clear plan, which he describes as a true "veer" moment.
Financial Freedom for Physicians with Dr. Christopher H. Loo, MD-PhD
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Christopher Tomesko, the COO of Albert Weiss Air Conditioning Products, steps into the Sales Lead Dog spotlight, bringing with him a trail of successes and insights from the fiercely competitive world of sales. His story isn't just about climbing the corporate ladder; it's a testament to the tenacity and inquisitive nature that transformed an engineer into a sales virtuoso. Throughout our engaging conversation, Christopher delves into the attributes that have marked his journey—passion for the job, a competitive streak, and an extroverted personality—showing us the power of embracing one's natural talents to carve out a fulfilling career in sales and operations. In the heart of our discussion, the value of mentorship and the art of asking the right questions come to the forefront. Christopher pays homage to the mentors who sculpted his professional ethos, from Neil Eccles' foundational influence to the collective wisdom of industry peers like Grant Neve and Ron Posner. He opens up about his own transition into a leadership role that leverages his engineering mindset, sharing his philosophy of empowering his team to independently navigate challenges. The conversation is a treasure trove for anyone looking to foster a culture of autonomy and success within their own teams. Finally, we tackle the tactical intricacies of managing customer relationships and the construction value chain, especially within the demanding New York market. Christopher provides a behind-the-scenes look at the strategic balance of advocating for multiple manufacturers while maintaining strong partnerships and responsive service. As we conclude, his passion for genuine connection and transparency in sales shines through, offering a fresh perspective for those eager to enhance their skills in sales leadership. Join us as we uncover the strategies that have propelled Christopher Tomesko to the forefront of sales excellence. Christopher Tomesko, a seasoned executive with over two decades of experience in engineering, sales, and leadership, currently serves as the Chief Operating Officer at Albert Weiss Air Conditioning Products. Holding both Bachelor's and Master's Degrees in Engineering from Stevens Institute of Technology, he brings a strong technical foundation to his role. Throughout his career at companies like Schneider Electric, Johnson Controls, Mechanical Technologies, and HVAC Enterprises, Christopher has consistently delivered exceptional results and contributed to organizational growth. Since joining Albert Weiss two years ago, Christopher has tripled the company's size through strategic initiatives. He fosters a collaborative and mentoring culture, empowering colleagues to reach their potential. Christopher's leadership drives transformative change and sets new industry standards, positioning Albert Weiss for continued success and innovation. Quotes: "In sales, it's not just about making transactions; it's about making connections. The stronger your relationships, the stronger your results." "Embracing your natural talents can lead to unexpected career paths. For me, my competitive spirit, curiosity, and extroverted nature opened doors to sales leadership I never anticipated." "Mentorship is about sculpting the professional ethos of the next generation. I owe my success to the wisdom of mentors and strive to pay it forward every day." "The art of asking the right questions isn't just a sales technique; it's a leadership strategy that empowers teams to become autonomous problem-solvers." Links: Chris's LinkedIn Albert Weiss A/C Products Inc. Get this episode and all other episodes of Sales Lead Dog at empellorcrm.com/salesleaddog
In this week's podcast episode, Alastair Woolcock is joined by Revenue.io VP of Sales, Ryan Vaillancourt. They dive deep into the practical applications and impacts of generative AI in the sales domain. Ryan, drawing from his extensive experience on the front lines, shares provocative insights on how generative AI is reshaping research, preparation, and action in sales. The discussion focuses on the top use cases for generative AI in driving team performance, highlighting the transformational role of technology in streamlining sales processes and enabling actionable intelligence. Follow the Hosts on LinkedIn: Alastair Woolcock (CRO, Revenue.io) Howard Brown (CEO, Revenue.io) And our Special Guest: Ryan Vaillancourt (VP of Sales, Revenue.io) Sponsored by: Revenue.io | Powering high-performing revenue teams with real-time guidance Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast *If you'd like to ask the guys a question that could get answered on the show, call our new message line at (323) 540-4777. Just leave your name, where you're from, and your question and we'll do our best to answer it on an upcoming episode.
Welcome to a dynamic episode of the Sales Leadership Show, where we dive into the intricacies of mastering call reviews with the founder of The Sales Doctor, Chet Lovegren. In this episode, Chet shares his insights on improving sales teams' performance through effective call analysis and coaching.Episode Highlights- Introduction to Chet Lovegren: Chet introduces himself and his mission at The Sales Doctor, emphasizing a diagnostic and prescriptive approach to enhancing revenue health for sales teams.- The Importance of Stretching... and Preparation: A unique start, Chet shares the worst advice he ever received – not needing to stretch before a workout. This anecdote cleverly transitions into the importance of preparation, not just physically, but in sales practices too.- Mastering Call Reviews: Phil and Chet pivot to the core topic, emphasizing the critical role call reviews play in a salesperson's development. Chet strongly advocates for sales professionals to listen to their own calls, drawing parallels with the meticulous preparation seen in professional athletes like Peyton Manning.- The Role of Sales Leaders: The conversation takes a deeper look at the responsibilities of sales leaders in facilitating call reviews. Chet stresses that effective leadership involves not just assigning tasks but actively coaching and providing strategic direction.- Practical Advice for Sales Reps and Leaders: Listeners get a treasure trove of actionable insights on how sales reps can self-review and improve from their calls, and how leaders can structure their coaching efforts to foster a culture of continuous improvement.- Leveraging Technology for Call Reviews: Chet highlights modern tools that can assist in call reviews, such as call transcription and analysis software, and how these can be utilized to gain deeper insights into call performance.- Time Management and Efficiency: Both Phil and Chet discuss strategies for making efficient use of time when reviewing calls, suggesting even listening at increased speeds or focusing on specific segments of calls for review.- The Impact of Coaching on Sales Teams: Chet shares impressive outcomes from teams that adopt a structured approach to call reviews and coaching, noting significant improvements in team performance and individual development.- Staying Sharp and Continuous Learning: Near the end, Chet shares his sources of inspiration and learning, including leveraging social media platforms for educational content and the importance of having a personal advisory board.About Chet LovegrenChet Lovegren is the founder of The Sales Doctor, a consultancy dedicated to diagnosing and treating revenue health issues for sales teams. With a background in sales leadership and a passion for coaching, Chet brings a wealth of knowledge and experience to the table.Connect with ChetTo learn more about Chet Lovegren and The Sales Doctor, visit The Sales Doctor or connect with Chet on LinkedIn.Powerful Quotes from Chet Lovegren* "One of the big differences I think between a Hall of Fame quarterback like Peyton Manning and someone who just floats around the league is film review. The best sellers are the same way."* "You need to take time to make time. If you're not reviewing your own calls, you're missing a huge opportunity to improve."* "Are you someone who waits until your boss wants to walk through a discovery call or a cold call review with you, or are you an individual that wants to go see what you did and you're okay with listening to your own voice and seeing the parts where you messed up and figuring out how can I better that part?"* "Being a head coach is so stressful because you work 80 hours a week, probably spend 30 hours a week just watching film. It's maniacal to think that there are sales leaders who actually think call review is always like the last thing on someone's list."* "Good people that inherently want to do good want to be coached. They want to know how to do the job better... Most leaders don't want to take that onus, but those who do see significant improvements in their team's performance." This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit happyaf.substack.com/subscribe
Lee Salz is an internationally renowned sales management strategist, bestselling author, and award-winning speaker specializing in building world-class salesforces. He has worked with hundreds of companies in various industries and sizes to create marketplace disruption by leveraging his Sales Differentiation strategies - leading to explosive, profitable growth. In 2022, Lee was named Speaker of the Year by the Institute for Sales Excellence. Lee is a sales contrarian who combats old-school, ineffective selling methods and challenges you to think differently about your sales approach. He has written six bestselling business books, including Sales Differentiation and Sell Different!, which have been called “the one-two punch” every salesperson needs to differentiate what and how they sell to win more deals at the prices you want. He has a new book in development on discovery strategy, which will be published by HarperCollins in 2025. Lee's latest innovation is the Sales Organization Maturity Assessment. It is designed for executives and sales leaders who want to know if they have built a sales organization framework to produce the desired results. Click here to access Lee's Sales Organization Maturity Assessment. For more information: Email: lsalz@salesarchitects.com Website: SalesArchitects.com Social Media: LinkedIn Facebook Twitter Instagram YouTube TikTok How We Can Help You Close More Deals: Gitomer Books and Courses Here Sales Mastery Program Here Gitomer Sales Certification Here
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