Podcasts about mertes

Mertes, Nicole www.deutschlandfunk.de, Das war der Tag

Walter Mertes war zunächst selbst als Rennfahrer in der DTM am Start, merkte allerdings irgendwann, dass er noch mehr Talent darin besaß, die freien Blechstellen am Auto gewinnbringend zu vermarkten. Und warum sollte man nur die Sponsorenaufkleber für ein Auto an Land ziehen, wenn man doch auch eine ganze Rennserie versponsern kann? Noch heute ist Mertes weltweit unterwegs, pflegt Kontakt zu Fahrern, Sierienpromotern und Sponsoren und nutzt sein engmaschiges Netzwerk, um die Zukunft des Motorsports zu sichern, denn ohne Sponsoren, würde sich schon lange kein Rad mehr drehen, auch wenn es momentan sicher nicht die einfachste Zeit ist. Darüber und natürlich wie es war, als das Sponsoring noch in den Kinderschuchen gesteckt hat und der Begriff "Compliance" bei Großkonzernen noch in weiter Ferne war, reden wir in dieser Folge.

Mertes, Nicole www.deutschlandfunk.de, Informationen am Abend

Mertes, Nicole www.deutschlandfunk.de, Informationen am Mittag

Mertes, Klaus www.deutschlandfunkkultur.de, Fazit

In this episode, JoDee and Susan discuss the burnout and empathy fatigue often felt by HR professionals with empathy expert and Holistic Lifestyle Coach Liesel Mertes. Topics include: Signs you may be experiencing burnout Some of the causes of burnout Why HR professionals may be particularly vulnerable to burnout How to demonstrate empathy when you're not feeling it in the moment How to fight through mental or emotional health exhaustion to bring your best self to work Mistakes HR professionals make when trying to demonstrate empathy Advice for listeners feeling empathy fatigue What to do when you're experiencing burnout How to help employees avoid burnout In this episode's listener question, we're asked about the most effective interview formats for virtual interviews. In the news, we discuss Lifestyle Spending Accounts (LSAs). Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-195-how-to-handle-hr-burnout-and-empathy-fatigue/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-195-how-to-handle-hr-burnout-and-empathy-fatigue/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 

This hour Jason DeRusha is live from Second Harvest Heartland for the annual HungerThon and he's joined by General Manager of Lexus of Maplewood Jeremy Mertes, General Manager of Lexus of Maplewood Matt Myer, and Minnesota Timberwolves Head Coach Chris Finch.

Certified Rehabilitation Counselors can explore a wide variety of job settings thanks to their credential. With many options and areas of focus available to them, CRCs can find themselves stuck while considering where they want their career to take them. The most common question we hear from CRCs is how do I navigate my options in private practice? Dr. Aaron Mertes is a CRC and professor at the University of Montana Billings. On the next episode of Inside Rehabilitation Counseling, hear about Dr. Mertes' career, and learn about why he recently wrote and self-published a book on career paths, options, and opportunities in private rehabilitation counseling. You can purchase Dr. Mertes' book here: https://aaronmertes.com/

Certified Rehabilitation Counselors can explore a wide variety of job settings thanks to their credential. With many options and areas of focus available to them, CRCs can find themselves stuck while considering where they want their career to take them. The most common question we hear from CRCs is how do I navigate my options in private practice? Dr. Aaron Mertes is a CRC and professor at the University of Montana Billings. On the next episode of Inside Rehabilitation Counseling, hear about Dr. Mertes' career, and learn about why he recently wrote and self-published a book on career paths, options, and opportunities in private rehabilitation counseling. Hear the full episode later this week!

Es un programa refrescante dirigido a las oyentas, donde se tratan temas de su interés. salud, información, curiosidad, arte , tecnología están presentes en solo para mujeres conducido por Zoila Luna, Ambar Luna y Cristal Luna.

Hello. I invite you to join me as I revisit one of my favorite episodes—a discussion of compassion fatigue and empathy with Liesel Mertes. Liesel is a workplace empathy consultant and founder of Handle with Care Consulting.  The need for compassion and empathy after loss or disruption is vital to every aspect of our lives. Even though this can be a heavy topic, our discussion is light and gentle. I'm confident that anyone whose life and worldview have been disrupted over the last several years will find benefit in Liesel's experience and insight. We also spend time talking about the workplace specifically. Management must reckon with the fact that today's workforce values compassionate leadership and that translates to greater productivity, loyalty, and employee retention. I know you'll appreciate Liesel's expertise as she walks us through several examples of how managers can realize empathy and compassion as essential leadership skills. Thank you for listening! CONNECT WITH LIESEL MERTES Website: https://www.lieselmertes.com/  Podcast: https://www.lieselmertes.com/blog-2  LinkedIn: https://www.linkedin.com/in/lieselmertes/ ++++++++++++++++++ Journaling can be life-changing. Grab a pen and put your thoughts on paper—you might be amazed by how much it helps. But, if you're having trouble getting started or sorting out your thoughts, consider getting a copy of the Treasured Journal. The Treasured Journal includes questions, prompts, and sentence stems to help you make sense of what you're feeling. Get the journal and its companion meditation guide at the link below. THE TREASURED JOURNAL - https://danielleireland.com/journal Feel free to reach out with any questions, comments, or experiences you want to share. I would love to hear from you! If you liked this episode, please rate, review, and subscribe. Your feedback helps me increase the value of this program and makes it easier for others to find us.  This episode originally aired as #72 on November 23, 2020, and was updated with a new introduction in May 2022 after the tragic school shooting in Uvalde, TX.  CONNECT WITH DANIELLE  Website: danielleireland.com  Instagram: @danielleireland_LCSW Facebook: @danielleireland_LCSW

In dit interview heb ik het met Heidi Mertes over de verwachting van moederschap. Dit is een thema dat terug in een aantal van haar onderzoeken. Zo hebben we het bijvoorbeeld over wanneer ivf-behandelingen door de samenleving geaccepteerd worden. Maar ook over concepten zoals anticipated decision regret bij sterilisatie en social freezing. In dit interview zijn de centrale vragen: Wie wordt er door de samenleving gezien als 'geschikt' om en kind te hebben en vanwaar komen deze rigide normen?Bronnen:Mertes, H. (2013). The portrayal of healthy women requesting oocyte cryo­preservation. ObGyn, 5, 141-146.https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3987355/Mertes, H. (2014). Gamete derivation from stem cells: Revisiting the concept of genetic parenthood. Journal of Medical Ethics, 40(11), 744-747. https://doi.org/10.1136/medethics-2013-101830 Mertes, H. (2017). The role of anticipated decision regret and the patient's best interest in sterilisation and medically assisted reproduction. Journal of Medical Ethics, 43(5), 314-318. https://doi.org/10.1136/medethics-2016-103551Mertes, H., Goethals, T., Segers, S., Huysentruyt, M., Pennings, G., & Provoost, V. (2022). Enthusiasm, concern and ambivalence in the Belgian public's attitude towards in-vitro gametogenesis. Reproductive Biomedicine & Society Online, 14, 156-168. https://doi.org/10.1016/j.rbms.2021.10.005Mertes, H., & Pennings, G. (2011). Social egg freezing: For better, not for worse. Reproductive BioMedicine Online, 23(7), 824-829. https://doi.org/10.1016/j.rbmo.2011.09.010 Hosted on Acast. See acast.com/privacy for more information.

When a tragedy or a disruptive life event happens to someone in your organization, how do you handle it? As a leader, how do you approach that individual? Is it better to say something, do something or nothing at all? Sometimes it's hard to know how to dance around the boundaries of personal and professional and empathy is not something that we are typically trained for in our organizations. When we think of workplace culture, we tend to look at other things to improve on, not how to handle a coworker or employee who is grieving. Should we be devoting more time to training on this subject? Liesel Mertes thinks so, and has heartfelt experiences to back it up. Her journey of profound loss and tragedy in her personal life set in motion a deep look into how empathy is handled in a work environment. In this eye-opening episode, Tiffany talks with Liesel about empathy training within our organizations. She believes that empathy is not a nice-to-have personality trait, but that it's an essential workplace skill-set which unleashes a thriving culture and soaring productivity. Liesel Mertes is a workplace empathy consultant, writer, speaker, and host of the Handle with Care podcast. She is the founder of Empathy at Work, which helps equip leaders, teams and managers to create cultures of care at work.   For more from Tiffany, sign up for her newsletter. Take the Course Feedback Survey here!   For more about Liesel Mertes: Website: lieselmertes.com Listen to her podcast     Show theme by Brice Johnson

This week's Product call is hosted by Clay Mertes, who will be focusing on sales training and the benefits of the President's Club. If you've been considering how the President's Club could change your business, this is a great opportunity to learn more!

Empathy isn't a personality trait. According to Liesel Mertes, Founder of Handle with Care Consulting, it's an essential workplace skill we need to hone. And at the same time, people who go through disruptions and hard times have to eventually return to the office and add value to the organization. There's a balance to having empathetic conversations and being honest about the nature of the employer/employee relationship In this episode, Liesel shares practical ways to strengthen your empathy muscle as a manager, HR leader, and friend. She explains what is and isn't effective at helping someone through hardship and offers tangible tools to care for people well. Resources from this episode: Balancing High Care and High Performance Panel Discussion Empathy Starters One-Page Guide For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or Stitcher. Or tune in on our website. Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player.*

"Hollowed out spaces from tragedies can become places for others to rest in.” After experiencing the tragic death of her daughter, Liesel Mertes discovers a newfound empathy that transforms her—not only into what will become her future career, but also into something much deeper: a hollowed space for others to rest in. In this special episode, you will learn how to switch your mindset to become more empathetic towards others, use your past pain to grow into something beautiful, the importance of checking in on people, and  how Liesel used her tragedy to create a life full of love and empathy. Key Takeaways Don't be afraid to ask the hard questions about disruptive life events. If a friend has experienced tragedy, write memorial dates in your calendar and check up on them when the time comes. Something important to keep in mind: Resilience is the capacity to keep going in the aftermath of something hard. Fortitude is the capacity you have during that challenging moment to get you through! As human beings, we have rhythms of production and rest. If you don't rest when you need it, you won't be able to produce. Get in touch with Gretchen, and let her know which impactful leaders you'd like to hear from: Connect on LinkedIn Support Liesel: Connect with Liesel on LinkedIn: https://www.linkedin.com/in/lieselmertes/ Check out Liesel's website: https://www.lieselmertes.com/ Handle with Care: Empathy at Work podcast: https://podcasts.apple.com/us/podcast/handle-with-care-empathy-at-work/id1462428485

▶️ Today's Episode▶️Voiceover as we know it, truly began in 1928 with “Steamboat Willie” but Emile Cohl, won the prize for first hand-drawn animation in 1908 with Fantasmagorie; the first Cartoon ever made. Learn about this - AND MORE - in today's episode.⏱️IN THIS VIDEO⏱️IntroductionReginald FessendenEmile CohlSteamboat WillieVitaphonePhonofilmCinephoneConclusion & Outro

Paul and Paul discuss ....Game changing metering technology enables next generation energy management. All energy consumption can now be measured, reported and analysed at the individual circuit level - breaking down monthly facility wide energy bills to their individual sources - enabling modern analysis and cost control.

How effectively do your leaders and employees deal with a co-worker's grief, stress, and burnout? Do they respond as Fixit Frank, Silent Sam, Cheer-up Cheryl, or Buckup Bobby? With all the uncertainty, angst,  stress, and burnout permeating workplaces, maybe it's time for an Empathy SWAT Team and an empathy toolkit too. Workplace Empathy Advocate Liesel Mertes and the founder of Handle with Care Consulting joins us with her team of empathy avatars to unlock the benefits of practicing empathy at work and how to get better at it. We are all first responders in our own way. Oftentimes, managers and co-workers are the first ones to see when something is wrong but aren't the best equipped to deal with it. In a Never-Normal world with perpetual uncertainty, increasing angst, and an epidemic level of burnout, empathy matters. What needs to change? Who is responsible? Are some people just better suited to be empathic leaders? Can empathy be learned? What can leaders and HR do? What if all of us could be workplace first responders who have a basic toolkit that helps to stabilize and connect with people in a way that matters?

The Football History Dude is part of the https://sportshistorynetwork.com/ (Sports History Network - The Headquarters For Sports Yesteryear). NETWORK SPONSORS https://sportshistorynetwork.com/row1/ (Row One) - the vintage shop for sports history fans! EPISODE SUMMARY This week I spoke with Michael Mertes about a project he started to celebrate the NFL's 100th season, called "The Quarterback Project." He started the project to find a way to determine who the greatest quarterbacks were of all time in the NFL. To do this, Michael created a formula to assign a score. This score helped him rank the quarterbacks, something he's releasing on his site, with the top quarterback being released on the opening night of the 2022 season. We get into many topics during the interview, including: The origin story of The Quarterback Project How he calculated the index score for all of the quarterbacks How the score accounts for quarterbacks in different eras Some quarterbacks ranked higher on the list than he expected Some quarterbacks he thought for sure would have been on the list, but the score didn't dictate it We take the DeLorean back to some great QB duels in history His plans for the future Much more.... THE FOOTBALL HISTORY DUDE BACKGROUND https://sportshistorynetwork.com/podcasts/the-football-history-dude/ (The Football History Dude) is a show dedicated to teaching NFL fans about the rich history of the game we all know and love. I'm your host, Arnie Chapman, and I'm just a regular dude that loves football and is a nerd when it comes to learning about history. I created this show to share the gridiron knowledge nuggets I gain from researching various topics about the history of the National Football League. Each episode I welcome you to climb aboard my DeLorean to travel back in time to explore the yesteryear of the gridiron, and yes, that's a reference to the Back to the Future Movies.

They're not stupid, they just can't read. Colleen is a woman of service with a great heart. She grew up in Southern California and became a nurse. But she was called back to something closer to home as her father had revealed a deep secret. At 48 years old, John Corcoran let his family know that he couldn't read.   Having grown up in what she thought was a “normal” home, she now sees how her father became angry when pressured to read documents and would have “lost” his glasses. His fear and anger was self protection. And this may be a clue for others.   Colleen describes her father's path: he was told he was a winner at home, but at school, “the system told him something else.” The system will make you feel less valued.   Illiteracy affects a surprisingly huge percentage of the population. Surprisingly huge. And that's why it's a “hidden crisis.” People hide illiteracy in multiple ways and they're not stupid, they just can't read. They never learned and yes, they were passed onto the next grade in school.   There is help for anyone at any age -  There are 44 phonemes (sounds) in the English language.  There are numerous graphemes for each of those sounds.  But there's only one name for each letter in the alphabet.   Humans are born to communicate. We do that vocally. The written language was made up. Think about making certain sounds. Then think about the different spellings for all of those sounds (eg: “oo” = threw, through, loop, soup, etc.)   Help is out there: www.JohnCorcoranFoundation.org 1-760-445-0229 Book recommendation: The Teacher Who Couldn't Read And be sure to look out for The Truth About Reading film

They're not stupid, they just can't read. Colleen is a woman of service with a great heart. She grew up in Southern California and became a nurse. But she was called back to something closer to home as her father had revealed a deep secret. At 48 years old, John Corcoran let his family know that he couldn't read. Having grown up in what she thought was a “normal” home, she now sees how her father became angry when pressured to read documents and would have “lost” his glasses. His fear and anger was self protection. And this may be a clue for others. Colleen describes her father's path: he was told he was a winner at home, but at school, “the system told him something else.” The system will make you feel less valued. Illiteracy affects a surprisingly huge percentage of the population. Surprisingly huge. And that's why it's a “hidden crisis.” People hide illiteracy in multiple ways and they're not stupid, they just can't read. They never learned and yes, they were passed onto the next grade in school. There is help for anyone at any age - There are 44 phonemes (sounds) in the English language. There are numerous graphemes for each of those sounds. But there's only one name for each letter in the alphabet. Humans are born to communicate. We do that vocally. The written language was made up. Think about making certain sounds. Then think about the different spellings for all of those sounds (eg: “oo” = threw, through, loop, soup, etc.) Help is out there: www.JohnCorcoranFoundation.org 1-760-445-0229 Book recommendation: The Teacher Who Couldn't Read And be sure to look out for The Truth About Reading film

Mike Mertes, Learning Innovation and Technology Manager at I-CAR, joins the show to give a prelude on the topics that he plans on discussing at the ADAPT Summit this fall. During this interview, Mertes talks about augmented reality, how gamification relates to vehicle technology, and more. 

In this Listener's Favorite from November 2020, I revisit compassion fatigue and empathy with Liesel Mertes. Liesel is a workplace empathy consultant and founder of Handle with Care Consulting.  In the wake of Covid, workplace empathy has taken on even greater importance, but so too has the need for compassion and empathy in every aspect of our lives today. For many of us, the lines between work and home and school have been blurred and it seems that nearly everyone is struggling with fatigue and the current and residual stress from worrying about and taking care of ourselves, our loved ones, and our community.  In this episode, Liesel shares her own profound experience with loss. Her journey has changed her perspective on what it means to be well and has transformed her ability to teach valuable lessons on how to be a better partner, a better friend, a better coworker, and a better leader.  Even though loss can be heavy, our discussion is light. We approach the subject in a warm and gentle way. I'm confident that anyone whose life and worldview have been disrupted over the last several years will find benefit in Liesel's experience and insight. If you enjoyed this episode, please rate, review, and subscribe to the podcast. Your feedback helps increase the value of these discussions and makes it easier for other listeners to find us.   Grab a copy of the Treasured Journal HERE Ways to connect with me: Website: danielleireland.com Instagram: @danielleireland_LCSW Facebook: @danielleireland_LCSW Connect with Liesel Mertes: Website  Podcast  LinkedIn   Twitter  

Heidi Mertes is an associate professor in Medical Ethics at Ghent University and one of the founding members of both the METAMEDICA consortium and of the Bioethics Institute Ghent. Her academic research focusses on the ethical implications of innovations in healthcare, with a particular focus on reproductive medicine, genetics, embryonic stem cell research and more specifically ethical challenges at the intersection of these different domains. --- Support this podcast: https://anchor.fm/out-of-the-blank-podcast/support

The Ram's have had some of the most iconic quarterbacks in NFL history. Join us as we talk top 5 quarterbacks, starting from 1950 forward, with Michael Mertes, Creator of the Quarterback Project. Gunslingers from Los Angeles, St. Louis and Cleveland. Who is your top five QB's in Ram's history? Will there be a surprise or two? Who deserves to be on the list? Join us!#losangelesrams #whosehouse #larams #kurtwarner Find Michael:https://quarterbackproject.wordpress.comTWITTER: @IconGridironINSTAGRAM: gridiron_iconTiKTok: gridironiconFacebook: facebook.com/gridironicon

Empathy Consultant, Liesel Mindrebo Mertes, talks candidly about the process of grieving the death of a child. She also shares how we - as colleagues, friends, family members, and neighbors - can support those in our community who are suffering loss. ► Learn more about this episode: https://www.mothersofmisfits.com/blog/100-dealing-with-the-loss-of-a-child-liesel-mindrebo-mertes ► Watch this episode on YouTube: https://youtu.be/PNSXcxgJ0nc ► Join our weekly Episode Insider newsletter: https://mothersofmisfits.com ► Subscribe & leave a review on Apple Podcasts: https://podcasts.apple.com/gb/podcast/mothers-of-misfits/id1503184614

Paul has more than 25 years' experience as an executive directing the growth or turnaround of engineering, technology, and infrastructure companies. He has led company and divisional operations in Canada, the United States, Europe, the Middle East and Asia, specializing in strategy development and execution. For the past 15 years Paul has focused on the Cleantech Sector, with clients involved in the provision and control of clean energy into buildings and facilities.Previous positions include: CEO – CleanEnergy, Canada's first fully integrated geoexchange company; Senior Vice President – Giffels Engineering & Chairman – AGM Program Managers; President – Canac Remote Control Technologies; Vice President – Canac Inc; and, Vice President International – Cole,Sherman Associates. From 2010, Paul served as business advisor to the MaRS Cleantech Practice, while running his cleantech advisory firm, Mertes Management and Technology, Inc. He led the VXCanada 2011 Cleantech Industry Conference in Toronto and served on the Board of Directors of the Canadian Geoexchange Coalition.Paul has a B.A.Sc. (Mechanical Engineering) from the University of Waterloo and an MBA (Finance) from the Schulich School of Business at York University.Our services for both our clients and candidates can be found below ✔️For Employers: https://www.nenniandassoc.com/for-employers/✔️For Candidates: https://www.nenniandassoc.com/career-opportunities/✔️Consulting: https://www.nenniandassoc.com/consulting-services/✔️Executive Search: https://www.nenniandassoc.com/executive-search/Nenni and Associates on Social Media:► Follow on LinkedIn: https://www.linkedin.com/company/nenni-and-associates/► Like on Facebook: https://www.facebook.com/nenniandassoc/► Email Listing: https://www.nenniandassoc.com/join-email-list/► Subscribe to our YouTube channel: https://www.youtube.com/c/NenniAssociates 

It's long been a heated debate "who is the greatest quarterback in NFL history?" We take a look at the top 100 as compiled on The Quarterback Project by writer Michael Mertes. How did come by his list? What was the criteria? What makes a great QB? Who is the most under rated? and MORE! Join us!The Top 100 QB's - https://quarterbackproject.wordpress.... TWITTER: @QBProjectBlog

Cara Mertes is a preeminent practitioner and theorist of storytelling for social justice.  She is currently Founding Director of a new donor collaborative, International Resource for Impact and Storytelling (IRIS).  Prior to this, she served at the Ford Foundation and the Sundance Institute's Documentary Film Program and Fund.  This 15-minute podcast touches on her important work at the intersection of media and social justice.  

Der letzte Wille hat für den Verfasser eine sehr große Bedeutung und ist dennoch nicht so einfach zu entwerfen. Im heutigen Podcast spreche ich mit dem erfahrenen Notar Sascha Mertes aus Wiesbaden. Herr Mertes hat seit vielen Jahren ein eigene Kanzlei und betreut vermögende Mandanten und Unternehmer. Warum ist ein Testament so wichtig und warum machen die meisten keines? In welcher Form kann ich ein Testament machen? Was ist die gesetzliche und gewillkürte Erbfolge? Was ist ein Berliner Testament? Wo sollte man ein Testament hinterlegen? .... Link: https://www.mertes-lauff.de/  Haben wir dein Interesse geweckt? Dann schau doch einfach unter www.deine-finanzrevolution.de vorbei. Hier kannst du dich für dein kostenloses individuelles Erstberatungsgespräch anmelden.   LINKS

Amid a global pandemic, empathy in the workplace has become a popular topic. But is it just a PR thing? Or does empathy really impact the bottom line? According to social science data, demonstrating empathy at work does matter. So, what is the business case for empathy? Liesel Mertes is an acclaimed workplace empathy expert with a deep understanding of what employees need to feel supported at work after a disruptive life event. She has developed trainings and talks around issues such as loss, returning to work, compassion fatigue, cultivating resilience and the brain science of empathy. Liesel founded Handle with Care to help forward-thinking organizations boost employee engagement and attract and retain better talent, and she is committed to helping people survive, stabilize and thrive in the aftermath of adversity. Liesel is also the host of the Handle with Care: Empathy in the Workplace Podcast. On this episode of Workplace Forward, Liesel joins me to define empathy and explain why it's crucial in the workplace right now, challenging leaders to view empathy as a skill rather than a fixed personality trait. She offers insight on the brain science behind empathy in the workplace and describes what gets in the way of leaders and teams demonstrating empathy well. Listen in for Liesel's insight around how empathy impacts productivity and get her simple tips for practicing empathy in the workplace straight away. Themes explored in this week's episode: How Liesel defines empathy and why it should lead to compassionate action Why empathy is crucial in the workplace right now What makes empathy a skill rather than a fixed personality trait How empathy impacts the bottom line, i.e.: productivity and talent retention The brain science behind empathy and how it helps people work effectively through disruptive life events Liesel's insight around the grief we've all experienced the last 2 years (and why leaders need empathy reciprocated to them) Why it's important to understand our feelings and how Liesel helps clients acknowledge and name their emotional experiences Why leaders should continue to display care even if team members don't respond What gets in the way of leaders and teams demonstrating empathy well Liesel's tips around how to start practicing empathy right away (and what cliches to avoid) How to build care and intention into your calendar Resources from this episode: Follow Liesel on Instagram or LinkedIn Learn more about Liesel's work at lieselmertes.com Listen to Liesel on the Handle with Care Podcast Access Brene Brown's work at brenebrown.com Read the Businesssolver's State of Workplace Empathy Study Explore the Feelings Wheel Hear Liesel's interview with me on Handle with Care Get Forbes' take on empathy as a leadership skill I would love to hear from you! Have an idea for a podcast or a question you want me to address? Interested in additional support, resources and workshops? Here are all the ways you can interact with me! Tweet me @TeganTrovato Email tegan@brightarrowcoaching.com Follow me on Facebook @BrightArrowCoaching Follow me on Instagram @TeganTrovato Connect with me on LinkedIn: Tegan Trovato Download free tools and sign up for my newsletter, coaching and workshops at https://www.brightarrowcoaching.com/

On today's show Nick and I talked about: How he discovered his desire to be a pilot in the military His use of the VA and GI bill to pay for his school and flight training What it is like living off shore flying helicopters in support of oil operations Flying heavy lift helicopters for Columbia Helicopters The training and testing for short haul and getting qualified to carry humans as external cargo His new role as an EMS pilot in his home town. Nick is passionate about aviation and what he is doing.  He has a lot of great experience and advice in this show.  It was a lot of fun catching up and I am excited to share his story with the world!If you have any feedback or thoughts please let me know!  You can DM me on instagram or send me an email at aloftwithdan@gmail.com.If you are enjoying the show please leave a review and give us some stars, it helps grow the show and get it out to more people.  If you are really enjoying it and want to support the show please consider heading over to our patreon.Checkout my website at aloftwithdan.comThank you for listening, I appreciate it more than you know!★ Support this podcast on Patreon ★

Der Jesuit Klaus Mertes äußert sich zum Massenmissbrauch und den Umgang der Kirche mit kriminellen Priestern. Möglicherweise fordert er ein Ende des Missbrauchs, eine Aufklärung vergangener Taten und konsequente Bestrafung der Pädotäter? — Immerhin ist er als ehemaliger Rektor einer Missbrauchsschule ja deutschlandweit als großer Aufklärer bekannt, hat sogar von Bundespräsident Steinmeier ein Bundesverdienstkreuz umgehängt bekommen. Aber weit gefehlt: Klaus Mertes mahnt mehr Rücksicht im Umgang mit Missbrauchspriestern an, hält die deutschen Bischöfe für viel zu streng und – besonders perfide – versucht dem Publikum mit schönen Worten einzureden, dass heute schon „jedes Im-Ton-Vergreifen, jede schlüpfrige Bemerkung“ als Kindesmissbrauch gewertet werde. Wird hier noch die Wahrheit verdreht oder schon gelogen? – Oliver und Till sind unsicher. Kommentare bitte unter https://manglaubtesnicht.wordpress.com/?p=4258

Liesel joins us to discuss her journey into RCIA and about her faith life. She is quite vulnerable in this interview, and by doing so reveals her relationship with God! 

Rex Academy: Let's Talk Computer ScienceIn our 42nd Episode we had the opportunity to interview Dr. Janice D. Mertes, currently working as an Assistant Director of Teaching and Learning at Wisconsin Department of Public Instruction. In her current role she leads all Future Ready state digital learning and instructional media projects to serve Wisconsin K12 schools.Curriculum Licensing to K12 Schools | Online Private Classes | Self Paced Online Lessons. Visit www.Rex.academy for more information or Call us on : +1 972-215-9962

In this week's The Faces of Business Episode, our guest speaker was Sean Mertes. Sean is the Application Development Engineer at Amco Polymers and the Sales Manager for Polymer Technology and Services (PTS).  Sean has been doing technical sales for injection molding plastics companies for over 20 years and is a technical sales expert in the plastics field.   You can find out more about us on our website You can visit our blog page for this episode Email us for more information info@exityourway.us

Als der Berliner Schulleiter Klaus Mertes vor elf Jahren einen Brief an seine ehemaligen Schüler schrieb, dachte er nicht, dass der ein Erdbeben auslösen würde. Die Vorgänge am Canisius-Kolleg machten den Anfang der Aufklärung sexuellen Missbrauchs in der Kirche. Wie steht es aber heute um die Aufklärung? Wird der Missbrauch missbraucht? Und warum ist die Kirche sogar Vorreiter beim Thema Aufarbeitung?

CDH Stars and Angels is a nonprofit patient advocacy organization based in Houston, Texas that offers a range of support services nationwide to families of children born with the birth defect Congenital Diaphragmatic Hernia (CDH). We award small grants to families experiencing CDH to cover medical treatments and related travel, and, when needed, funeral expenses. We also provide care packages to CDH-affected families, raise awareness of the condition, and advocate for patient-centered research in partnership with organizations whose goals align with ours. We aim to ease the burdens of CDH by offering both financial and emotional support to the families we serve, making an uncomfortable journey as comfortable as possible while celebrating our little stars and angels. Our main email is bmertes@cdhstarsandangels.org, and number is (936) 520-8520. Thank you!

Der Hirte muss die Schafe vor dem Wolf schützen. Eine Sendung mit Pater Klaus Mertes über den steinigen Weg der Aufarbeitung von sexualisierter Gewalt und den leichteren Umgang damit.

Happy Monday! Every Monday we drop some #MondayFire to help you get excited about your week. This episode is getting taken over by Liesel Mertes, Founder of Handle with Care Consulting and host of the Handle with Care: Empathy at Work podcast.   In this episode she explains why the phrase "Let me know how I can help" isn't the best way to support a friend or coworker. Follow to get your Monday Fired up.

- Tegan Trovato There's an awakening happening in corporations and people are now choosing their jobs based on values. And that will force organizations who aren't already inclined to that thinking to really start rethinking their approach to caring for their people and the beautiful thing.   NEW INTRO   Today, we talk about the awakening that is happening in the workforce as a result of COVID, change, and choice.  How workers are choosing jobs based on values and what top leaders are doing to welcome and nurture the whole person at work.    And I am excited to have both a colleague and a friend on the show as a guest:  Tegan Trovato is the Founder of Bright Arrow, a premiere Executive and Team Coaching firm supporting clients nationally.   Tegan is an HR industry veteran specializing in Talent Acquisition, Talent Development, and Organizational Learning. She has served as an executive or leadership team member for companies like Levi Strauss, Zynga, Xerox and Cielo.   At Bright Arrow, she and her team offer executive coaching, leadership team coaching, and group workshops. All of Bright Arrow's coaches value authenticity, confidence, courage, growth, and leadership and make these values a priority in every interaction.   Tegan is also the is wife to Brian (a fellow entrepreneur), mommy to Athena (who is really, really bute), and mom to her two fur babies - senior kitties Pascal and Dedier (pronounced D.D.A).   She loves nature and we began our conversation hearing about her recent break from work here in the Indiana summer.      - Liesel Mindrebo Mertes I would love to hear some of your favorite things that you've gotten a chance to do on your staycation so far.   - Tegan Trovato Oh, you know, just being outside and my husband and Athena and I all being together as a family is everything, because with the pandemic, we still don't have child care yet. We do have someone starting soon. But we've just been like ships passing in the night, just handing Athena off for for one of us, one entrepreneur to have a meeting and the other one goes and takes care of her and then we switch off again throughout the day.   - Tegan Trovato So just being together has been and I don't even know what the word is, heart filling.   - Liesel Mindrebo Mertes Have you have you gotten a chance to eat some good food? Are you finding your being outside a lot? It's been raining and muggy that you know,   - Tegan Trovato That doesn't stop us. I'm from the South, from the real South where it is always rainy and muggy and we just go do your thing anyway. So, no, that hasn't stopped us. And there's been enough breaks in the rain and we've spent a ton of time. Yeah. Walking on the trail and jogging and setting up the little kiddie pool outside for her.   - Tegan Trovato So, yeah, that's been that's part of what nourishes me is being outside and and yes. Eating healthy food. So we always eat relatively healthy, but we've been doing a little more of the salads because we've had time and all that good stuff so.   - Liesel Mindrebo Mertes Well, and who wants to be slaving over their oven or stovetop too much in the high heat of summer? The salad is a great option.   - Liesel Mindrebo Mertes One of the things I would love to talk with you about is how you've seen the need for empathy grow and change specifically over the last year and a half within your coaching practice. Give us a little bit of a 10000 foot view of what your typical client looks like.   - Tegan Trovato Hmm. Thank you for asking that. It does help set the stage a little bit for who is seeing what inside of the businesses and from where they're seeing this all unfold. Right. So the clients that we typically work with at Right Arrow are executives. So VPs and above inside the organization, they tend to be very driven, pretty holistic leaders, meaning they do want for their employees to feel good and be healthy and often at their own peril. Right.   - Tegan Trovato So they're not often not taking care of themselves and trying to pour out for others. The organizations they work for tend to be in either hypergrowth or undergoing major change.   - Tegan Trovato And that's often why we're brought in is to act as a support mechanism. And sometimes when it's a hypergrowth situation to help the leaders stay on track with the organization's growth so that as the leaders that got the company to where it is, they may also be the leaders that get them to the next growth level.   - Tegan Trovato Right. Everyone has to grow in tandem with the organization itself. So so we tend to be working with leaders that have been working really hard already. And now with the pandemic, it just folded in multiple other layers.   - Tegan Trovato On top of that,   - Liesel Mindrebo Mertes What is the biggest change that you experienced in in the presenting needs of your average client as a result of COVID? And granted, like every one story is not every story, but is there a common thread that runs through?   - Tegan Trovato There is a common thread. There's a few common threads that run through. And I have a lot of thoughts on this. So don't make me wonder too, too far afield. But there's a few things that come to mind when you ask that question. I think, one, the first thing we're seeing is that everything that existed before the pandemic was magnified. Right. So anything that was already a little out of balance was certainly out of balance during the pandemic.   - Tegan Trovato And so that's a major change we saw in some of those things are not having great boundaries when working at home. You know, we worked with a lot of leadership teams that were already distributed across the U.S. and working from home.   - Tegan Trovato So that became magnified, not having great access or balance when it comes to time with family because they're feeling overstretched at work. That became magnified.   - Tegan Trovato What is newer is the need for attentiveness to the humanness of the employee population, so great leaders already had some sense of wanting to care for their people.   - Tegan Trovato And I would say that characterizes the leaders we work with. What changed, though, is that we we entered into this collective suffering together during the pandemic.   - Tegan Trovato So we went from as leaders needing to care for people in pockets of intensity, right, so an employee's parent may pass away or their child, you know, an employee's child might be struggling with something at home and a leader could offer up a little extra care in those times. What changed during the pandemic is that the leaders themselves were suffering in tandem with their employee population and suffering, meaning we're not sure how to balance everything.   - Tegan Trovato We're not sure if it's safe to go out in public, to go to work, to vaccinate our children, to not vaccinate don't vaccinate ourselves, to not vaccinate ourselves. Right. I mean, you name it, that list is so extensive.   - Tegan Trovato And in the meantime, also trying to a lot of employees and leaders trying to manage their children's schooling while also working and selling and managing new product launches. I mean, it was just exponentially difficult. And so that led to suffering.   - Tegan Trovato It's leading to exhaustion. And so I think that it's while it's tough that everyone was sort of suffering together, it has also created this really amazing opportunity to feel more connected than ever before because we share that suffering.   - Liesel Mindrebo Mertes I appreciate the emphasis on the opportunity for connection that is possible, because I think sometimes when we talk about providing support for the humanness of the workplace for a certain type of leader or manager, that feels like one more ask. Like, I can't believe that you're asking me to have to do that to, you know, to be somebody is like there's all sorts of ways that derisive sentiment can be expressed, like to be somebody's counselor or their nursemaid or their mom.   - Liesel Mindrebo Mertes It can be couched very much in the negative. What is this going to take from me or for me, instead of seeing it as really such a deep potential for connection and trust and the, you know, trust, vulnerability, connection, that's the foundation for creativity, for innovation, for thriving cultures that people don't want to leave.   - Liesel Mindrebo Mertes And if we're only experiencing that moment as a pain point, it's going to cause us to want to, like, hold back, you know, not fully engage instead of be like, no, this is these are the deep waters that lead to all that good stuff that we want to write about in our Harvard business reviews.   - Tegan Trovato That's right. Well, you know, a colleague of mine, Sarah Martin of Welcoa, that's their organization, helps to create workplace wellness. So they work with companies of all sizes to create wellness programming, essentially, and whole employees. She and I were talking the other day and she said, you know, what is about to happen? And most of their clients know this. What's about to happen is that the future workforce over the next year plus is going to ask during their interview process, what did you do during the pandemic to take care of your employees?   - Tegan Trovato Mm hmm. It's now going to be a screening question, right. For, you know, do I even want to work here?   - Tegan Trovato So to your point, there used to be an option. I think it used to feel much more optional for leaders to say, OK, that's too far. I don't want to have to do that much caring or that being that concerned with someone's personal well-being. I think that it became less of an option through the pandemic.   - Tegan Trovato And now the question is how optional do we want to make it again when we go back to sort of business as usual air quotes. Right, right. So we're in a really interesting time when it comes to that and. You know, and I do want to say I think only other leaders will ever understand how hard it is to lead. And to lead well, and I get why a lot of not a lot, but a good percentage of leaders will say, no, that's not my job, making sure someone feels good at work.   - Tegan Trovato It's not my job that's up to them. And some of that is totally true. It really is up to us also as employees to want to feel good and to experience the goodness around us. It's a mindset thing, right? But that's only a part of it. So I get why leaders feel taxed in that, but it's really no longer optional. So I think the future leader profile looks very different going forward than we're used to.   - Liesel Mindrebo Mertes I would love to hear some of the things that you found when you are confronted in your coaching practice with some of that that resistance is is this my job? Is this what I need to do? What have you found has been most effective in guiding those conversations and those people to their own journey of meaningful growth in these leadership capacities?   - Tegan Trovato What a great question. It's a resistance was a key word in your question. And, you know, I always like to say and it's a common, common knowledge, maybe more for coaches than in the rest of the world. But impatient resistance, rather, is either fear, impatience or ego.   - Tegan Trovato Those are the three causes of resistance. So when I feel someone resisting the call of their employee population for support, whatever that may look like is a big bucket right now.   - Tegan Trovato We'll explore which one of those things it might be. And most often it is a little bit of impatience. I can't do it that fast or that much. It's very seldom ego right now, it's truly very seldom ego. It is most often fear based. When we really get down to the core of it, executives, leaders really of every level are afraid they're not going to get it right.   - Liesel Mindrebo Mertes Hmm.   - Tegan Trovato And if we really peel this all the way back, Liesel, most of us could say we aren't perfect at this at home. I would say that I am you know, I'm still always growing and how I emotionally show up in my household. And so if we don't feel like we've nailed it at home and most of us wouldn't dare say that, right. I'm 100 percent awesome at my emotional management and and taking emotional cues and tending to the people around me.   - Tegan Trovato I'm awesome. So we can't say that at home then. We certainly wouldn't probably venture to say we're nailing that at work and leaders strive to be great. It's part of why they're in their seat. They want to be good at what they do. And so I think when it comes down to empathy at work, tending to that human factor at work, it's a big, messy piece of work. And leaders, most of us kind of are humble in that we know we're not maybe one hundred percent at that yet and we'll never be you.   - Tegan Trovato And I know that right will never be 100 percent. But I think it's fear that keeps writers from feeling super inclined to saying, yes, yes, yes, on the front of just taking care of the human needs of employees.   - Liesel Mindrebo Mertes Right. Well, and I hear within that also the dimensions of, you know, when we talk about our home lives or just our personal spheres of how we support people or receive support so many times, that's so informed by our own personally contextualized experience. You know, what were the expectations of my household of origin and how, you know, emotion was expressed or not was I told all the time that big boys don't cry or to stop whining or the context that sometimes I hear within the coaching I do of, you know, people who were vulnerable when they were 19 years old and their first relationship.   - Liesel Mindrebo Mertes And they felt so burned and exposed and they made this this agreement like, I'm never going to go there again.   - Tegan Trovato Yes.   - Tegan Trovato And I love that you brought up this personalization of that employee experience as a leader. That's so important. And we talk about this now when we are, you know, kind of behind the scenes discussing diversity, equity, inclusion, like my coaches and I just had a whole, like, focus session on this to try to think about what tools we need, what education materials, what we just want to be ready to provide clients who are venturing into that, you know, trying to be more inclusive leaders.   - Tegan Trovato And one of the things we kept landing on was for a leader to be ready to fully show up for their employee population. They had to they have to have personalized the experiences their employees are having. And what I mean by that is, you know, you and I may not be able to identify with the exact same stories, but if we can identify with the human feeling we may be having at work and personalize that, somehow we feel much more inclined to support.   - Tegan Trovato So, for example, just to characterize this, there was a study done that demonstrated that CEOs who have diversity, equity, inclusion on their agenda as executives, a high percentage of them have daughters. Hmm. So they they're able to personalize the need for inclusive at work because they can imagine their own daughter at work, not not getting equal pay, not getting the promotion, not being heard in a meeting, you name it. And that is true across all of our initiatives at work when it comes to this human engagement.   - Liesel Mindrebo Mertes I resonate with that deeply. I would love to hear what is it time that you have found yourself needing to engage with that sort of capacity for imagination and personalization in an encounter where you're like, I, I need to extend myself to to connect here?   - Tegan Trovato Mm hmm. I'll give you a really current one. You know, I will say we have several coaches that are in community right now. And what I mean by that is, you know, we have. You know, about a dozen or so coaches who will work with our clients, at Bright Arrow, and I've been really deliberate about making sure that our coach population is very diverse and that our clients then get to meet with a diverse slate of coaches, which will bring different perspectives from their own.   - Tegan Trovato I mean, there's just a ton of rich reasons why this is important, and I just scratch the surface of those tons of reasons. But in a meeting we had my coaches and I get together once a month for some community and continuing education. One of our coaches was talking about an inclusive party training that he had created, and he is a Black coach who felt very impassioned by this. And he built this gorgeous program and then has not launched it.   - Tegan Trovato And when I sit in my chair, I'm going, I build a program, you sure as hell believe I'm going to launch it, right? I put all that time into it, all that hard, all the intellectual energy, and it's going to launch. But where his path was different is that he's also dealing with all the traumas he's experienced as a Black leader in corporate America. He's inspired by having to carry extra weight. That's not his as a black man in a white world.   - Tegan Trovato So when it came time for him to launch this program, he had already wrung out his soul and had to relive all of his own personal in preparation to then facilitate rooms full of white people and help them understand their role in creating inclusive leadership. And I don't even as I'm telling the story, I recognize I don't even have all the right language to intimate what this man is feeling. And so it was my it has been and continues to be my job to be aware of that lack of full understanding, but try really hard to understand even better and to do what I can to support him as he launches that.   - Tegan Trovato Now, all of the coaches are already decided we are all coming together. We're going to help him get what he needs in terms of support so we can lift this program because it's gorgeous. It's an amazing program. But I think that's a very recent example for me of. Really having to stretch my own understanding, right?   - Liesel Mindrebo Mertes Well, and if you had not engaged in that process, if you had only been looking through, you know, wow, what would keep me from launching a program? You know, I I'm not lazy. I would launch this program, you know, did he just run out of there all kinds of ways that you could backfill the answer with assumptions about him or reasons why that wouldn't be true and that would really like distract you. And so that important pause to not and, you know, we're so often making those like intuitive leaps to backfill and how empathy ask for a little bit more of a pause and some humility of saying, oh, yeah, my my life experience is different.   - Liesel Mindrebo Mertes My answer might not be congruent with what's really going on here.   - Tegan Trovato Yes. And a key to that. And you just prompted this. Ah, thank you. I didn't assume any of that back story I had. I asked. Right. So he shared that it was reliving trauma. He shared the exhaustion he was feeling. Wow. The assumptions I could have made and filled story in. They're right because and this is exemplified by well, if I built a program, I would just launch the thing. Right. That would be such an asinine place from which to fill in the details for this man.   - Tegan Trovato So the key was we were in community. We were curious. We had zero judgment. We worked hard to take his perspective and understand his lived experience. And with that comes a whole lot of needing to be humble. Right, and not making those assumptions. So thanks for prompting that very important detail about how we arrived at his story together.   - Liesel Mindrebo Mertes Yeah, I would love to hear I'm struck that in your role as a coach. It's it's different than being a manager. It's both like coming alongside sometimes, you know, leading a little ahead. But what have been some of the most important skills of connection and empathy that you have felt you needed to grow in in the last year and a half for myself?   - Tegan Trovato Yes. Mm hmm. Actually, you know, empathy was one of them. And I took your training because of that,   - Liesel Mindrebo Mertes Which you were such a pleasant participant. Why, thank you. Thank you for trying to do my part. Yes.   - Tegan Trovato But, you know, it's funny because I would say as a coach, if we're worth our weight in salt, we probably have rather advanced empathy skills from the from the average person. Right. Because we have to be in our empathy with clients and compassion in order to make the space they need to figure out their story.   - Tegan Trovato Right. So we have to take their perspective, practice, non-judgment, recognize when they're experiencing emotion   - Liesel Mindrebo Mertes And a judgy coach is a jerk.   - Tegan Trovato Oh, you should fire them ASAP, but also not just recognizing their own emotion, but helping them learn to communicate it if they need that help and vice versa, communicating what comes up for us as we experience their story.   - Tegan Trovato However, what I knew was going into this pandemic, what we were in the middle of it, I think when I took your training, I was curious if my concerns myself concept of empathy was really right or not right. So I had never taken a class on empathy.   - Tegan Trovato I've read about the core emotion of it. So I think that that was a place I went. I think empathy and compassion were to places where I went deeper. So empathy is that recognizing emotion and trying to take other's perspective. This is for listeners. I know you know this, but compassion.   - Liesel Mindrebo Mertes No, I like it. Keep going.   - Tegan Trovato Compassion is also empathy sort of can be a foundation of that. Compassion is then taking action to try to alleviate the suffering of others. And I think that my my practice over this past year and ongoing is recognizing when to exercise one over the other and how to do it. Well.   - Liesel Mindrebo Mertes And tell me more.   - Tegan Trovato I think what I learned, I'll just share a little about what I learned in your course, which I thought was really helpful, is first just being very careful with the empathy space not to bring our own story in when someone's suffering, which is a really tempting right. For instance. I lost both of my parents have passed, and I'm pretty young for that to have happened. And both of them died rather tragically. And when I experienced someone else going through that, do you know how tempting it is?   - Tegan Trovato I know what you're going through. I lost my parents, too. And and then once you start down that path, details want to start spilling out. Right. That is not helpful when someone really needs empathy. And I think that that is certainly not something I would ever do in my coaching practice, but in my personal life, that could easily I could easily say that would be a tendency I would have had. And so going deeper on that level of practicing empathy and really making it a hundred percent about the other person.   - Tegan Trovato Was a tune up for me, like that was a level up the compassion piece, the reason there's growth there for me and maybe for others is that we can feel compassion and wish for their suffering to end.   - Tegan Trovato But it cannot be our responsibility that we're always taking action for everyone. Right. That leads to compassion fatigue and the beauty of me being on that journey, as I can then see that going on for the leaders I'm in community with or coaching, because that that was very much what was happening through the pandemic as executives and leaders were just they were just running around with buckets of water, trying to put out all the fires.   - Tegan Trovato And meanwhile, they had their own stuff they needed to attend to as humans through this rather traumatic time everyone's in. And so there it was easier for me because I'm in the middle of that work to have conversations with them about, like, OK. Which pieces can you have compassion for and wish for the ending of suffering, but know that it may not be your job to take action, right?   - Liesel Mindrebo Mertes Yeah. I appreciate you sharing in that journey of discovery. And, you know, it's ongoing and the very real pressures of compassion, fatigue of where do I need to take action? Where do I need to actually claim my rest in this space? Because there's a little bit of a lie that gets perpetuated in in leadership, in dimensions of capitalism, the sense of like we have to be always active and always producing and always caring.   - Liesel Mindrebo Mertes And, and another phrase that I've I've been using lately that has found traction is change fatigue, especially as we are, you know, stop start, two steps forward, one step back out of the pandemic is there's a lot of organizational change that's going on that people are suddenly having to absorb, pivot within, decide if they're going with it or making a stand against it.   - Liesel Mindrebo Mertes And that's that's its own additional layer on top of what can make it difficult to show up in ways that really manifest our values.   - Tegan Trovato Absolutely. And that's a good example of something that's been happening in organizations before the pandemic that's been magnified. Right, right.   - Tegan Trovato Change fatigue is very much I mean, it could just be the tagline for corporate America. We're always the only thing that's the same as everything changes. I mean, there's all kinds of one liners about this. And yes, it is on steroids right now. It absolutely is.   - Liesel Mindrebo Mertes Sometimes I get a question that I'd love to have your thoughts on, because I imagine that you're equipping your clients with guidance in this, which is OK. I am not the top leader at my organization, but I really do want to see more empathy, more of a culture of care. How do I move that conversation along? How do I, within the constraints of my position, like become an advocate for the change I want to see?   - Tegan Trovato Oh, I love this question so much. What immediately came up for me is the first opportunity for leaders at any level is to embody empathy within your own leadership station first. So work hard to sort of become the poster child of an empathetic leader and and through that, it's not from a place of ego, it's from a place of practice, because empathy is a practice. It's an emotion, but it's also a practice. And so I think when leaders can just kind of get their own backyard straightened out first, it creates the credibility that's helpful to lead that further, that language or that narrative further in the organization.   - Tegan Trovato Now, you don't like let's not wait for perfect because perfect doesn't exist. Right. So be measured in what you think you need to do before you have that conversation. But I think that's the first piece.   - Tegan Trovato I think the second piece that's important is there is a lot of research out there now which if you follow Liesel, you will see a lot of this in her work that demonstrates the business impact of empathy at work. And, and it is, as leaders, always important that we can say, look, this will save us time or money or help us work better or produce faster, that's the truth.   - Tegan Trovato We need some of that included in our narrative that doesn't need to be the predominant part of our narrative, but it doesn't hurt if we want to grease the wheels to get our get the attention that that initiative would need to be able to also tie it to business outcomes.   - Tegan Trovato But also, I think the third thought that comes up for me here is that this is a great time to bring that up.   - Tegan Trovato We are on the heels of having lived something that proved the need for empathy and care at work. And employees are going to be asking in that interview question in the future, OK, what did your company do? Why should I work here? You take care of me if something happens in the world again, can I trust you?   - Tegan Trovato So I think even bringing up that question and helping your organization focus on what's coming, that also would help grease the wheels a little bit, right?   - Liesel Mindrebo Mertes Yeah, I love the beginning point of embodying the change you want to see.   - Tegan Trovato I feel for the leaders who are trying to figure this out, because it is it can feel like a really big lift, but I am humbled, as I'm sure many of these leaders are, by the fact that we are in the midst of something really wonderful happening, I think. I really do.   - Tegan Trovato There's an awakening happening in corporations and people are now choosing their jobs based on values. And that will force organizations who aren't already inclined to that thinking to really start rethinking their approach to caring for their people and the beautiful thing.   - Tegan Trovato So that's part of why I say it's time. Now is a great time for you to get brave and and just start asking, you know, the questions that are empowering to your organization. Like, what can it look like if we did better at X or Y, we could do better at X? Or could I take the lead on putting putting together a focus group on the topic of caring for employees with H.R. right now is a great time to to put your hand up for that stuff.   - Tegan Trovato So.   - Liesel Mindrebo Mertes Right. Well, and again, I love coming back to the focus on the the positive accrual that can come out of this.   - Liesel Mindrebo Mertes Do you have a story or two that you can share in some of the clients you've worked with who have been on their own growth journey where they've come back and been like, wow, you know, this is this is how my team has changed. This is how I've grown that I feel like success and progress stories as a result of growing in these capacities?   - Tegan Trovato This awesome leader who is he's a super people developer. I've been working with him for years and just kind of watched him rise through the ranks of his executive space. And he, like many people, transitioned out of his individual contributor role where he was a rock star at his job.   - Tegan Trovato And then all of a sudden, like most of us, got dropped into a leadership role with 20 people. All of a sudden he was managing and no education in between. This is most leaders story, right? You're great at your job. And then you're going to manage a bunch of people, you know, good luck. Yeah. So his struggle was, why don't people just see what I see? Like, why won't they just do what I say?   - Tegan Trovato And there was this new learning.   - Liesel Mindrebo Mertes Sounds like the parental struggle as well. Why would I stay the course?   - Tegan Trovato And it is actually very much a parallel. But there is this level of again, it's trust building. It's just giving people the tools they need to do their best work. And when he was able to pivot from telling to asking. The right questions, everything started to flow for him, and that's part of the human element, too, right, of just caring about the fact that people are getting stuck because, again, they're either afraid or there's not enough trust.   - Tegan Trovato And that comes back to relationship. And just OK, intellectually, if you believe in your team and they're not moving, there's something underneath that and that's usually relationship oriented.   - Tegan Trovato And there were definitely times earlier in that work where I was not at all thinking about relationship because for me the work was rewarding. So of course, everyone else would just be rewarded by getting in there, doing the work right. No, that's not how it works. These are where humans, right, and so I, of course, wasn't tending to my own human needs in that process and by proxy wasn't tending to the needs of others.   MUSICAL TRANSITION I want to take a moment to thank our sponsor, my company, Handle with Care Consulting.  Cultivating care, building empathy, valuing the whole person at work is essential work that has never been more important.  Let Handle with Care Consulting help you skill up in empathy.  With keynotes, empathy in leadership certificate programs, and coaching options, we have what it takes for you to grow in care.  Come and journey with us to building up empathy at work.   MUSICAL TRANSITION   - Liesel Mindrebo Mertes If you could wave a magic wand and for all the leaders you work with, get them to like and at a deep, like, bone, soulish level, understand or like have an understanding or change behavior, whatever connects.   - Liesel Mindrebo Mertes What would you say is just essential across the board. Hmm.   - Tegan Trovato I'll lead with the headline and then I'll unpack it a little bit, what came to mind for me was if we could just start caring for each other at work the way we care for family. We would be on a completely different track really fast. And. The reason I think that's becoming possible and necessary is we spent, I don't know, the last 15 years talking about work life balance and then it became work life integration and then it became, I don't want to talk about it.   - Tegan Trovato Right. People, people, people's reactions to that idea are so triggering because it is so hard to tell where the boundaries and lines are now. Work has just permeated our personal lives and vice versa. We're having to fit our personal lives in around work, doctors appointments, soccer games, weekend stuff. I mean, you name it. I think the truth is that there is very little separation now, but intellectually, we're still trying to tell ourselves that it must be separate.   - Tegan Trovato So I think that we're still working on getting clear on the fact that this is what it is now like work and life out of fabric, they're so interwoven and so behaving with our co-workers, like their health, well-being, emotional existence isn't part of our job is amiss. Right?   - Liesel Mindrebo Mertes Well, or like its just an inconvenience that gets in the way of work.   - Tegan Trovato Yeah. Or just thinking we still have an excuse to be like, no, it's work. Well, yeah, no, that's outmoded. That's actually not true anymore. Yeah.   - Tegan Trovato So I think that there is a really beautiful opportunity right now for us to just, you know, stop being so worried about overstepping and in learning to offer care and making it an option for people to take advantage. I wouldn't want to force ourselves on people, for goodness sakes.   - Tegan Trovato But, you know, when someone's struggling or you or you can tell they're having an emotional reaction, developing the skills we need to be a container is it's very much what's on the horizon.   - Liesel Mindrebo Mertes Yeah, I love that. Is there any question that you wish I would have asked you that I didn't ask you?   - Tegan Trovato You know, I think there's a question around my personal experience with empathy and why. Why, what I've experienced that makes it matter to me yet, because let me let me ask you, I know that this as a personal connection for you and empathy and why it matters.   - Liesel Mindrebo Mertes Tell me a little bit more.   - Tegan Trovato Years ago, before I started my practice, I went through my own personal trauma is the word I would use to describe it. So sparing all the details, I will say that I went from having a super career high moving across the country to accept this really exciting job, getting married. And the week of my marriage, my mother died tragically and unexpectedly and I had to go back to work within a couple of weeks, like all good corporate citizens have to do.   - Tegan Trovato And I was a mess. Well, you know, I thought I had it together and I was pouring myself into work as a coping mechanism, which was a habit of mine. But I wasn't doing OK, you know, and I was new in my job. I had just moved to another state halfway across the country. I didn't know anyone. So I had almost I have really had no support systems other than my poor husband, new husband, new marriage.   - Tegan Trovato So I think my experience of that was I found work to be such a cold place through that experience. And, you know, I was because of that, able to look back and question my own leadership over the years of how kind of leader was I before I struggled myself, when it came to caring for others who were going through really tough personal life circumstances. So. I you know, it's easy for me to look back and criticize the people I was working with and for and, you know, that lack of care, but really I found more empathy for them as I reflect.   - Tegan Trovato But that's because I've had to do my own thinking around. OK, what does it look like for leaders to do a better job then? And what do I need to develop in myself so that I'm living and demonstrating, embodying that for the clients I work with, for the people I lead, so that I'm modeling that. But it started from a place of not having it myself, you know. So I think the workplace is really naturally the way it's built is devoid of empathy and humanness, it is our job as the humans who comprise the company to bring that into the culture.   - Liesel Mindrebo Mertes I love that. Thank you for sharing that a hard season that really, you know, allows you to identify with the clients that you help and be a part of creating something that is more human and more life affirming. And that's not to put like some easy, pretty bow over a hard experience. But if there is a way to use something which is just crappy and how hard in your first week of marriage and a brand new job, but to be able to use that to be of service to others is a beautiful thing.   - Tegan Trovato There is purpose in everything. Sometimes it just takes a little while for us to get clear on what that purpose is right after a hard time. So I totally agree sometimes.   - Liesel Mindrebo Mertes Sometimes it takes some dark night of the soul before we can come to that moment.   - Tegan Trovato Look, it gives us grit as leaders. It really does. And credibility and connection to others when we get to those things.   - Liesel Mindrebo Mertes So if if the last year and a half has been anything, it is a great leveler of some common experience.   - Tegan Trovato Indeed. Indeed.   -  Liesel Mindrebo Mertes Well, thank you, my friend. Anything else you'd like to add before I stop?   - Tegan Trovato No, I mean, this has just been a real pleasure and I'm just excited to hear what listeners might take away from this. And I just am really proud and humbled to work with leaders who are keen to do more of this and to create a more human workplace. And I would say there a majority. Yeah, people I've come into contact with. So I'm excited about what's what's ahead for all of us.   - Liesel Mindrebo Mertes Well, and if some of those leaders are listening and they think, wow, Bright Arrow sounds awesome, I'd like to find out more what is the best way for them to do that?   - Tegan Trovato Check out our website. And there's a contact form there, which is www.brightarrowcoaching.com and it's really easy to find me on LinkedIn as well.   MUSICAL TRANSITION   Here are three key takeaways from my conversation with Tegan… I love the positive vision that Tegan cast for what this time can be.Yes, it has been a rough go and a time of tremendous, shared suffering.  And yet, this time can, conversely, provide an opportunity for connection, trust, and vulnerability like never before.  Are you viewing the call to connection primarily as a burden or as an opportunity? As leaders and team members, it is important to tap into our own personalization of empathy.When is a time that you have needed extra support?  That you have felt weak or in need of care?  Considering these experiences can allow you more space to imagine what it could be like for another person.  And while we will never, 100% “get” what it is like for someone else, this consideration can move us forward in empathy How you care for people now will mark your organization moving forwards.I think it is such an insightful, true point.  Prospective employees, in years to come, will ask what you did and how you cared for your people during a year and a half of tremendous disruption.  As you think about your current practices and procedures, would you be happy and proud to talk about them in coming years?    OUTRO   Learn more about Tegan Trovato and her coaching work here:  https://www.brightarrowcoaching.com/  

Happy Monday! Every Monday we drop some #MondayFire to help you get excited about your week. This episode is getting taken over by Liesel Mertes, Founder of Handle with Care Consulting and host of the Handle with Care: Empathy at Work podcast.   In this episode she discusses how powerful the phrase "tell me more" can be in the workplace. Follow to get your Monday Fired up.

Happy Monday! Every Monday we drop some #MondayFire to help you get excited about your week. This episode is getting taken over by Liesel Mertes, Founder of Handle with Care Consulting and host of the Handle with Care: Empathy at Work podcast.   In this episode she explains why you need to eliminate the phrase, "Take all the time you need" from your vocabulary.  Follow to get your Monday Fired up.

Liesel Mertes is a workplace empathy consultant and the owner of Handle with Care Consulting. Her job is to help companies learn how to support team members through what she calls disruptive life events, something she knows all too much about.  She experienced a tragedy that could have devastated her, but instead, she found a way to fight through the pain and help others.  How does she do it? She makes Zero Excuses.  Listen for: Sharing empathy in the workplace The importance of psychological safety Identifying your empathy avatar In this episode, you will learn: [02:30] – Empathy in the workplace is essential   [05:32] – Productivity is tied to empathy  [10:02] – Acknowledging someone’s struggles [15:28] – Empathy avatars [17:02] – Navigating compassion fatigue  After You Listen: Connect with Liesel: https://www.linkedin.com/in/lieselmertes/ Learn more about Handle with Care Consulting: https://www.lieselmertes.com/ Listen to Liesel’s podcast: https://www.lieselmertes.com/blog-2 Connect with Nick: https://www.linkedin.com/in/smarrelli/ Learn more about GadellNet Consulting Services: https://gadellnet.com/

We have a great episode for you today with Paul Mertes, President, and CEO of CircuitMeter. CircuitMeter has revolutionized the building energy management system space with their meters that are able to report data within small windows offering a microscopic view of energy usage and which machinery is using that electricity. This tech, once installed stands to save the building owners hundreds of thousands of dollars on their electricity usage over the coming years - effectively paying for itself. Please checkout CircuitMeter's website to learn more about their technology. If you are a commercial building owner, the safe assumption is that you will save swaths of money by installing this tech. https://www.circuitmeter.com/Connect with Paul on LinkedIn. https://www.linkedin.com/in/paul-mertes-47936820/____And big thanks to our sponsors, NextWave Partners for making this show possible. NextWave is a global Renewable Energy, Infrastructure, Technology, and CleanTech specialist recruitment firm. NextWave takes on select clients with the intention of building a partnership that allows your company to attract and secure the best talent in the market. Reach out today to capture the NextWave of talent. https://www.next-wavepartners.com/____Please also let us know your thoughts on the podcast by tweeting @silasmahnerJoin the Slack Channel: https://join.slack.com/t/cleantechies/shared_invite/zt-pd2drz6d-N~9nURU5JlyMXv2ZiO5bAQFollow us on Instagram: instagram.com/cleantechies/Sign up for the newsletter: https://www.silasmahner.com/ctnewslettersignup (FYI: the first issue of the newsletter goes out on May 27th - don't want to miss being part of this journey with us) Support the show (https://www.buymeacoffee.com/silasmahner)