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Fedex Freight spins off, Amazon announces its entry into the LTL carrier space, and Arcbest announces an early GRI. Is this the biggest news month LTL has seen? Follow the Freightonomics Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices
Fedex Freight spins off, Amazon announces its entry into the LTL carrier space, and Arcbest announces an early GRI. Is this the biggest news month LTL has seen? Follow the Freightonomics Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices
Freight demand remains uneven, but ArcBest is betting on integration and technology to drive long-term growth. In this Talking Transports podcast, ArcBest CEO Seth Runser joins Bloomberg Intelligence’s Lee Klaskow to discuss the company’s evolution from a traditional less-than-truckload into a multibillion-dollar integrated logistics provider. Runser outlines how managed transportation is gaining traction, why dynamic pricing and AI-enabled tools are improving efficiency and how $175 million in annual tech investment supports customer retention and productivity. He also addresses supply-side tightening from regulatory enforcement, union labor dynamics and EV pilots and how ArcBest is positioning for the next freight upcycle despite economic uncertainty. Runser became CEO at the start of the year, capping a 19-year career at the company that began in its management-trainee program.See omnystudio.com/listener for privacy information.
Freight demand remains uneven, but ArcBest is betting on integration and technology to drive long-term growth. In this Talking Transports podcast, ArcBest CEO Seth Runser joins Bloomberg Intelligence’s Lee Klaskow to discuss the company’s evolution from a traditional less-than-truckload into a multibillion-dollar integrated logistics provider. Runser outlines how managed transportation is gaining traction, why dynamic pricing and AI-enabled tools are improving efficiency and how $175 million in annual tech investment supports customer retention and productivity. He also addresses supply-side tightening from regulatory enforcement, union labor dynamics and EV pilots and how ArcBest is positioning for the next freight upcycle despite economic uncertainty. Runser became CEO at the start of the year, capping a 19-year career at the company that began in its management-trainee program.See omnystudio.com/listener for privacy information.
The North American freight market is soft, with excess capacity and uncertainty in manufacturing, retail and housing weighing on demand. In this episode of Talking Transports, ArcBest Chairman and CEO Judy McReynolds joins Bloomberg Intelligence’s senior transportation and logistics analyst, Lee Klaskow, to discuss how the company is navigating the prolonged freight recession. McReynolds shares how ArcBest is leveraging technology, AI and data to drive efficiency — from route optimization to dock automation — and how acquisitions like MoLo have strengthened its integrated logistics network. She also reflects on her career, the lessons she’s learned and offers advice to future executives, especially women entering transportation.See omnystudio.com/listener for privacy information.
Regulatory whiplash in California as the state effectively held a funeral for the two largest components of the Advanced Clean Fleet Rules, including mandates for high-priority fleets and drayage trucks. Despite the official withdrawal of these mandates by CARB, zero-emission vehicle sales are surprisingly growing in the state, suggesting market momentum is now driven by factors beyond regulatory pressure. The ongoing pricing standoff in the parcel sector, where UPS and FedEx are imposing significant peak season surcharges despite projections for muted demand growth, has heated up. Analysts warn that demanding these high fees in a soft market is short-sighted, leading to a major diversion of volume to alternative carriers like Amazon, Walmart, and independent services like OnTrac. Our brief concludes with the tectonic plates shifting in corporate freight strategy, starting with the massive $85 billion UP-NS merger that is already forcing competitors like CSX to seek its own merger partner after a CEO change. Meanwhile, ArcBest unveiled an ambitious plan to double its adjusted earnings per share by 2028 by targeting a highly optimized, asset-based operating ratio of 87% to 90% through technology and cost controls. Finally, we address the industry's perennial challenge of safety, noting that Wyoming currently tops the list for deadly truck crashes by death rate while Texas leads the nation in total fatalities by volume. These sobering statistics are fueling calls from victim advocates for mandatory safety technology, specifically demanding that all new commercial trucks be equipped with Automatic Emergency Braking. Learn more about your ad choices. Visit megaphone.fm/adchoices
Regulatory whiplash in California as the state effectively held a funeral for the two largest components of the Advanced Clean Fleet Rules, including mandates for high-priority fleets and drayage trucks. Despite the official withdrawal of these mandates by CARB, zero-emission vehicle sales are surprisingly growing in the state, suggesting market momentum is now driven by factors beyond regulatory pressure. The ongoing pricing standoff in the parcel sector, where UPS and FedEx are imposing significant peak season surcharges despite projections for muted demand growth, has heated up. Analysts warn that demanding these high fees in a soft market is short-sighted, leading to a major diversion of volume to alternative carriers like Amazon, Walmart, and independent services like OnTrac. Our brief concludes with the tectonic plates shifting in corporate freight strategy, starting with the massive $85 billion UP-NS merger that is already forcing competitors like CSX to seek its own merger partner after a CEO change. Meanwhile, ArcBest unveiled an ambitious plan to double its adjusted earnings per share by 2028 by targeting a highly optimized, asset-based operating ratio of 87% to 90% through technology and cost controls. Finally, we address the industry's perennial challenge of safety, noting that Wyoming currently tops the list for deadly truck crashes by death rate while Texas leads the nation in total fatalities by volume. These sobering statistics are fueling calls from victim advocates for mandatory safety technology, specifically demanding that all new commercial trucks be equipped with Automatic Emergency Braking. Learn more about your ad choices. Visit megaphone.fm/adchoices
Saia, a less-than-truckload carrier, is investing $2 billion over five years to upgrade its network, technology, and workforce, with net capital spending on technology rising to $64 million in 2024. The company evaluates each technology investment for measurable productivity and alignment with its customer-first strategy, focusing on enhanced network visibility, improved predictive capacity planning, and streamlined customer interfaces for 2025 and 2026. Saia adopts new technologies, including AI, only when they support its core strengths of speed, reliability, and customer service, while competitors such as XPO, ArcBest, and Landstar System implement AI for route optimization and cargo theft prevention.Learn more on this news by visiting us at: https://greyjournal.net/news/ Hosted on Acast. See acast.com/privacy for more information.
The latest tariffs on Mexico, Canada, and China could shake up freight. ArcBest's Q4 struggles, Project44 vs. MyCarrier drama, and a $293M warehouse play. We break down everything you need to know. Want it in your inbox? Subscribe at FreightCaviar.com.
Transport Topics is the news leader in trucking and freight transportation. Today's briefing covers ArcBest's third-quarter earnings, federal funding for rail safety in Colorado and sizable gasoline price drops in key election battleground states. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Creativity through the lens of authors, teachers, innovators, builders and creators"Creativity is about synthesizing and translating"Jeanne Liedtka is the UTC Professor of Business at the University of Virginia's Darden Graduate School of Business. With interests at the intersection of strategy and design, Jeanne has written eight books and multiple articles on the subject of strategy, innovation, and design thinking, and consulted with a diverse set of organizations including IBM, Samsung, NASA, The United Nations, and the government of Singapore. Her most recent book, The Experimentation Field Book: A Step-by-Step Project Guide, co-authored with Natalie Foley, David Kester and Elziabeth Chen, was published in February 2024.Natalie Foley is a builder, innovator, teacher and author of The Experimentation Field Book: A Step-by-Step Project Guide. She is passionate about getting a new product, program or team from 0 to 1 and then on the path to scale. Having worked across all sectors and industries, the diversity and connectivity of her experience is brought to bear throughout the testing and building processes, enabling strong exploratory and divergent thinking while maintaining a grasp on the ins and outs of execution, alignment and story-telling. Recently, she led a team that designs, test & launch new products & services at Opportunity@Work, a startup social enterprise that is rewiring the labor market for the 71M workers in America who are STARs* (Skilled Through Alternative Routes, instead of a four-year degree). Previously, she was the CEO of Peer Insight, a venture studio and innovation consulting firm. She has contributed to dozens of new business ventures with clients like Kimberly-Clark, AARP, Canon, the Good Samaritan Society and ArcBest, several of which have become multi-million dollar revenue streams. Before Peer Insight, Natalie worked at PricewaterhouseCoopers & IBM, where she led strategy and tech projects in various countries, and across all organizational functions, and both private & federal clients. She holds an MBA from UVA's Darden School of Business and a BA in Psychology from The College of William & Mary.LinkedIn pages: https://www.linkedin.com/in/natalie-foley-5149292/ & https://www.linkedin.com/in/liedtkaj/book: https://a.co/d/ggFCHdMdownload a book preview & sign up to get teacher/facilitator materials: https://www.darden.virginia.edu/batten-institute/research/faculty-publications/experimentation
Transport Topics is the news leader in trucking and freight transportation. Today's daily briefing includes news about the denial of a CDL skills test petition, earnings for Saia and ArcBest, and a new Ryder facility in El Paso, Texas. Learn more about your ad choices. Visit megaphone.fm/adchoices
On episode 685 of WHAT THE TRUCK?!? Dooner is joined by Truck Parking Club's Evan Shelley and Autumn Transport owner-operator Chris Thomas. Shelley just spent over a week riding along with Thomas so he can better understand the truck parking problem and issues driver face. We'll find out what the two learned from each other and about solving these issues. Will Jenkins is back with his latest venture Journey. After successfully building MoLo and selling it to ArcBest for $235 million, Jenkins is back to building. Now his new company Journey aspires to be the transportation recruiting resource and the premier community-based sales academy for the industry. Plus, AT&T outage fallout; Convoy returns; MATS 2024; stolen semi bursts into flames and more. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices
On episode 685 of WHAT THE TRUCK?!? Dooner is joined by Truck Parking Club's Evan Shelley and Autumn Transport owner-operator Chris Thomas. Shelley just spent over a week riding along with Thomas so he can better understand the truck parking problem and issues driver face. We'll find out what the two learned from each other and about solving these issues. Will Jenkins is back with his latest venture Journey. After successfully building MoLo and selling it to ArcBest for $235 million, Jenkins is back to building. Now his new company Journey aspires to be the transportation recruiting resource and the premier community-based sales academy for the industry. Plus, AT&T outage fallout; Convoy returns; MATS 2024; stolen semi bursts into flames and more. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices
Will Jenkins and Joe Lynch discuss the freight talent gap. Will is Founder and CEO of Journey, a freight brokerage-focused recruiting, consulting, and training company. About Will Jenkins Will Jenkins is Founder and CEO of Journey, a transportation recruiting resource and community-based sales academy. Will has spent the past 15 years of his career building businesses and cultivating sales talent, having successfully hired and trained hundreds of sales professionals. His passion for personal and professional development is the driving force behind his new venture, Journey. Journey is a freight brokerage-focused recruiting, consulting, and training company. Prior to starting Journey, Will co-founded and helped build the freight brokerage MoLo Solutions. MoLo was acquired by ArcBest in 2021 for $235 million and grew to over 900+ employees and $1 billion in annual revenue in 2022. At MoLo, Will built out the training and onboarding program which allowed the organization to efficiently bring on hundreds of new employees and standardize the training process. He also scaled their customer-facing sales team, which included identifying, recruiting, hiring, and training new employees. This gave him first-hand experience in what it takes to attract and retain top talent. About Journey Journey is a freight brokerage-focused recruiting, consulting, and training company. They cater to freight brokerages looking to expand their teams and grow their businesses, candidates seeking new opportunities, and individuals aiming to improve their skills. Their goal is simple: To help you succeed on your Journey, whatever that may be. Key Takeaways: The Freight Talent Gap Will Jenkins and Joe Lynch discuss how freight brokerages can overcome the freight talent gap and thrive by selecting the right recruitment and training partner. Journey offers the following benefits to their customers: Double Expertise: They offer both #1 transportation recruiting services and a premier sales academy for skill development. Full-Spectrum Focus: They cater to employers seeking talent, candidates seeking jobs, and individuals wanting to upskill. Industry Experts: Their team boasts extensive experience and knowledge in transportation and logistics recruitment. Candidate Connection: They specialize in connecting qualified candidates with leading companies in the industry. Community-Based Academy: They provide exclusive on-demand training and a platform for learning, networking, and growth within a supportive community. Personalized Approach: Their mission is to help you "succeed on your journey," which includes individualized support for employers, candidates, and academy members. Secret Weapon: The Journey Community is the difference, fostering connection and collaboration within their network. Learn More About The Freight Talent Gap Will Jenkins | LinkedIn Journey: Overview | LinkedIn Contact: will@journeydelivers.com Journey | Your #1 recruiting and sales training resource The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube
Fears of "frothiness" in the most valuable stocks in the market are growing. Cleo Capital's Sarah Kunst discusses. Plus, shares of Cisco are under pressure on weak guidance. Deutsche Bank's Matthew Niknam explains. And, ArcBest is launching its own AI-enabled logistics tool. ArcBest CEO Judy McReynolds describes the product.
Join me as I sit down with the incredible Will Jenkins, Founder of Journey, in a conversation that spans from his early sales career with CUTCO to the groundbreaking venture of co-founding MoLo Solutions (acquired by ArcBest in 2021).In this episode of the ThinkFreight Podcast, Will takes us on a journey through his career, sharing insights from his beginnings at CUTCO to entering the world of freight brokering with Coyote, ultimately leading to the co-founding of MoLo Solutions in 2017. Discover the pivotal moments that signaled to Will and his team that they were building something truly special with MoLo.But that's not all – we delve into Will's entrepreneurial spirit and learn how the journey of building MoLo paved the way for his newest venture, Journey. Gain a behind-the-scenes look at the experiences and lessons that fueled Will's drive to create something new and impactful.Will also shares invaluable knowledge about how brokers can not only survive but thrive, providing maximum value to shippers as we approach 2024. Get ready for some actionable insights that will resonate with both seasoned professionals and those looking to navigate the evolving landscape of freight brokering.=================================================================Massive thanks to our sponsors and partners:⚫️ Manifest Vegas 2024 will address your top supply chain and logistics tech priorities. Join award-winning shippers as well as forward-leaning innovators February 5th - 7th in Las Vegas for the premiere gathering that unites the entire end-to-end supply chain ecosystem. Join now and save $200 off your ticket!=================================================================Join our vibrant community of freight enthusiasts, and let's embark on this journey together
ArcBest celebrated its centennial this year, along with gains in the less-than-truckload market. In this Talking Transports podcast, ArcBest's Chairman, President and CEO, Judy McReynolds joins Lee Klaskow, Bloomberg Intelligence senior transportation & logistics analyst, to discuss how its LTL business is mitigating softer demand with share gains following Yellow's bankruptcy, which is also boosting prices for the service and providing opportunities to expand capacity. Growth may come organically and through acquisitions, which ArcBest has used to transform into an integrated-logistics company. McReynolds also talks about the path to 2025 targets, how ArcBest's focus on productivity has helped offset inflation's impact on margins and where electric vehicles may fit into its network.See omnystudio.com/listener for privacy information.
On today's episode of WHAT THE TRUCK?!? Dooner is talking to FreightWaves' Rachel Premack about a new study that says truck fatalities are up 71% over the past 12 years. Has anything improved recently and are ELDs helping or hurting? MoLo Solutions co-founder Will Jenkins shares his founder's story of building a company from zero to selling it for $235 million to ArcBest. We'll find out what he learned along the way and how it has helped shape his freight philosophy. FreightWaves' Justin Martin brings the trucker perspective on trucks as a service, detention pay reform, broker morale, where Yellow's freight went and charging your kids a trick-or-treat tax. Plus, the best of Halloween, crashing into bridges, robot dog carriages, disastrous wedding proposals and more. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices
On today's episode of WHAT THE TRUCK?!? Dooner is talking to FreightWaves' Rachel Premack about a new study that says truck fatalities are up 71% over the past 12 years. Has anything improved recently and are ELDs helping or hurting? MoLo Solutions co-founder Will Jenkins shares his founder's story of building a company from zero to selling it for $235 million to ArcBest. We'll find out what he learned along the way and how it has helped shape his freight philosophy. FreightWaves' Justin Martin brings the trucker perspective on trucks as a service, detention pay reform, broker morale, where Yellow's freight went and charging your kids a trick-or-treat tax. Plus, the best of Halloween, crashing into bridges, robot dog carriages, disastrous wedding proposals and more. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices
Natalie Foley has over 20 years of experience leading teams in designing and launching new products, programs, and strategies across the private, public, and not-for-profit sectors. Recently, she joined Opportunity at Work, where she builds, tests, and launches new services to help rewire the labor market for the 71 million workers in America whose skills were acquired through alternative routes instead of a four-year degree. Today on the show, we catch up with Natalie, who was one of our first guests on the podcast, and talk about The Experimentation Field Book, which she co-authored with Jeanne Liedtka, Elizabeth Chen, and David Kester. Listen to learn about: >> Experimentation and iterative learning>> The Experimentation Field Book>> Why experiment? and the benefits of experimentation>> Opportunity@Work's mission Our Guest Natalie has 20+ years of experience leading teams in designing & launching new products, programs and strategies across the private, public & not-for-profit sectors. Recently, she has joined Opportunity@Work, where she builds, tests & launches new services for employers and employer networks to help rewire the labor market for the 71M workers in America who are STARs* (Skilled Through Alternative Routes, instead of a four-year degree). At Peer Insight, she served as CEO & led partnerships that contributed to dozens of new business ventures with clients like Nike, Kimberly-Clark, AARP, Canon, the Good Samaritan Society and ArcBest, several of which have become multi-million dollar revenue streams. Natalie began her career at PricewaterhouseCoopers and IBM, where she supported clients such as Allstate, the World Bank, and the U.S. Agency for International Development (USAID) Afghanistan program in technology & strategy initiatives. She is the co-author of a forthcoming book (available soon for pre-order), The Experimentation Field Book: A Step-by-Step Project Guide. Show Highlights [03:02] Natalie offers gratitude for the DT101 podcast and the learning community it has fostered. [03:42] Natalie catches us up since her 2018 podcast episode. [04:03] Moving on from Peer Insight. [05:05] Taking a role at Opportunity@Work. [05:26] More than 50% of the American workforce are STARs. [08:12] Running experiments in one's personal and professional life. [09:13] How design thinking frees the learner. [10:25] Why Natalie wrote The Experimentation Field Book. [12:49] Natalie offers thoughts on moving out of one's comfort zone and trying something new. [16:59] The Experimentation Field Book will be available at booksellers November 24th. [17:12] How Natalie met Jeanne Liedtka. [17:50] Jeanne approached Natalie about Peer Insight's “secret sauce.” [18:31] Design thinking's superpower. [18:48] What's missing from the design thinking methodology and how the book fills that gap. [20:36] The book gives the reader step-by-step ways to run their own experiments. [21:40] The baggage that can come along with the word experimentation. [24:16] The first step is to frame a testable idea. [28:23] Build like you're right, and test like you're wrong. [31:20] A Miro Moment. [33:32] Opportunity@Work is creating services to help broaden the hiring mindset from only equating degrees with skillsets to looking at other ways of determining someone's ability to do the job. [34:17] Four things intriguing Natalie about her current nonprofit work. [34:48] We're designing for a world that doesn't exist yet. [36:11] Looking at how non-profits receive funding. [37:12] The ambiguity and attachment struggle in a non-profit world where people are very passionate about their mission. [37:49] Dealing with the feelings associated with the word experimentation. [38:44] The Experimentation Field Book is made for everyone, not just designers. [40:56] The process in the book helps people to not become too attached to one idea. [43:24] The book empowers anyone to put together and run an experiment on themselves or within their organization. Links Natalie on LinkedIn Natalie on Twitter Opportunity at Work Using Design Thinking to Empower the ‘Human' in HR 6 steps to knowing how to know | Natalie Foley | TEDxCharlottesville Design Thinking: Four Steps for Innovation Peer Insight Book Recommendations The Experimentation Field Book: A Step-by-Step Project Guide, by Jeanne Liedtka, Elizabeth Chen, Natalie Foley, and David Kester Other Design Thinking 101 Episodes You Might Like Designing for the Greater Good, Strategy + Design Thinking, and Measuring Design Thinking with Jeanne Liedtka — DT101 E1 Leading a Design Thinking Consultancy, Betting Small to Win Big, and Driving Business Growth with Design Thinking with Natalie Foley — DT101 E5 Experiencing Design: The Innovator's Journey with Karen Hold — DT101 E71
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
813: Douglas Lindemann, CIO at ArcBest Technologies, discusses his experience joining ArcBest through acquisition and how those lessons have helped him in his current role. Douglas covers the improvements he has helped facilitate in the supply chain, the new business model he has helped launch, and why launching this new business model was necessary at the legacy enterprise. He also talks about how he applies the lessons learned from his M&A experience to this new business model implementation. Finally, Douglas explains the tech trends in generative AI and sustainability that are on his radar and the keys to his career success.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
813: Douglas Lindemann, CIO at ArcBest Technologies, discusses his experience joining ArcBest through acquisition and how those lessons have helped him in his current role. Douglas covers the improvements he has helped facilitate in the supply chain, the new business model he has helped launch, and why launching this new business model was necessary at the legacy enterprise. He also talks about how he applies the lessons learned from his M&A experience to this new business model implementation. Finally, Douglas explains the tech trends in generative AI and sustainability that are on his radar and the keys to his career success.
In today's episode, I explore the convergence of technology and logistics with Michael Newcity, the CIO and president of ArcBest Technologies. While logistics may not immediately evoke thoughts of high-tech innovation, Michael sheds light on how ArcBest sets new industry standards through technological advancements. ArcBest's commitment to harnessing the power of tech is evident in its groundbreaking Vaux Freight Movement System. This state-of-the-art system comprising software and hardware components is a game changer for the logistics landscape. Michael delves into its ability to drastically reduce the time spent loading and unloading freight — a transformative shift from hours to mere minutes. The Vaux system's proprietary technology, which seamlessly integrates into existing setups, offers warehouse managers and dock supervisors the tools to supercharge productivity. But that's not all. The software's unique tracking technology ensures real-time visibility, further reinforcing ArcBest's vision of providing unparalleled efficiency in the logistics realm. Michael emphasizes that the Vaux system is a testament to ArcBest's robust investment strategy in technology. Remarkably, half of the company's impressive $150M annual technology budget is allocated towards strategic, transformative projects — a figure that surpasses industry benchmarks. Throughout the discussion, Neil and Michael also touch upon the industry's historical strides in tech, such as the pioneering efforts in online tracking for consumers. Michael's insights underscore ArcBest's customer-centric approach, using innovative solutions like the Vaux system to provide unprecedented value. As the conversation unfolds, the duo deep dives into broader tech trends reshaping the logistics industry, especially after recent supply chain disruptions. From the surge in IoT and digitization to the promises of edge computing, listeners will get a panoramic view of the tech-driven metamorphosis in logistics. Tune in to understand how technology is not just augmenting but revolutionizing the logistics domain. This episode offers an inspiring narrative of how forward-thinking strategies and relentless innovation can drive a century-old business like ArcBest into the future.
On today's show, updates from ArcBest, weekend events and a movie review of "Meg 2: The Trench." Plus, a view inside the Bentonville Public Library's seed library and more new on The Outline.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
769: Our latest episode features a panel from our Metis Strategy Digital Symposium in May 2023 where Michael Newcity, the Chief Innovation Officer of ArcBest & President of ArcBest Technologies, and Rob Krugman, the Chief Digital Officer of Broadridge, discuss the topic of design thinking in ecosystem business models. Michael explains how he brings design thinking into ArcBest as a mechanism to drive innovation and the role ArcBest Technologies plays in ArcBest's innovation ecosystem. Rob details the innovation cycle within Broadridge and how he brings the customer's voice into that cycle to ensure continuous value is getting delivered. Finally, both executives speak on driving centralized innovation within their ecosystems and deploying those innovations to internal and external customers.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
769: Our latest episode features a panel from our Metis Strategy Digital Symposium in May 2023 where Michael Newcity, the Chief Innovation Officer of ArcBest & President of ArcBest Technologies, and Rob Krugman, the Chief Digital Officer of Broadridge, discuss the topic of design thinking in ecosystem business models. Michael explains how he brings design thinking into ArcBest as a mechanism to drive innovation and the role ArcBest Technologies plays in ArcBest's innovation ecosystem. Rob details the innovation cycle within Broadridge and how he brings the customer's voice into that cycle to ensure continuous value is getting delivered. Finally, both executives speak on driving centralized innovation within their ecosystems and deploying those innovations to internal and external customers.
Mike Zayonc and Joe Lynch discuss Silicon Valley in a box, a nickname for Plug and Play Ventures, a global startup accelerator and venture capital firm based in Silicon Valley, California. Mike is a Partner at Plug and Play where he founded the firm's $25.5M Supply Chain Fund and Supply Chain accelerator program. About Mike Zayonc Mike Zayonc is a Partner at Plug and Play where he founded the firm's $25.5M Supply Chain Fund as well as the Supply Chain accelerators based in Silicon Valley, Savannah, Toronto, Northwest Arkansas, Hamburg, and Shanghai in partnership with 60+ corporate partners such as Walmart, TJX, Tyson Foods, JB Hunt, Shell, DHL, Kohls, Japan Post, Yamato, Maersk, Ryder, Prologis, BASF, ArcelorMittal, ExxonMobil, United States Postal Service, Arcbest, Mitsubishi Electric, Georgia Pacific, Trimac, Crowley Martime, etc... This program is responsible for accelerating hundreds of startups and investing 60+ supply chain related startups at the seed stage including Rappi, Einride, Shippo, Cogniac, Repowr, Koffie Labs, Oloid, etc. Prior to joining Plug and Play, Mike was a serial entrepreneur from Vancouver, Canada. Mike graduated from the University of British Columbia with a Bachelor of Management, where he specialized in studying Entrepreneurial Technology and Finance. Throughout University Mike maintained a full-ride athletic scholarship for competing across Canada in men's varsity basketball. About Plug and Play Plug and Play is a global innovation platform that connects startups, corporations, venture capital firms, universities, and government agencies. The firm is headquartered in Silicon Valley and has a presence in more than 40 locations across five continents. Plug and Play offers corporate innovation programs and assists corporate partners at every stage of their innovation journey, from education to execution. The firm also organizes startup acceleration programs and is among the most active investors worldwide, with over 200 investments per year driving innovation across multiple industries. Plug and Play's portfolio comprises companies such as Dropbox, Guardant Health, ApplyBoard, Course Hero, Einride, Honey, Blockdaemon, N26, PayPal, and Rappi. Key Takeaways: Silicon Valley in a Box with Mike Zayonc Mike Zayonc is a Partner at Plug and Play Ventures a global startup accelerator and venture capital firm based in Silicon Valley, California. The firm was founded in 2006 by Saeed Amidi, who is also the CEO of Plug and Play Tech Center, a startup incubator and co-working space. Plug and Play Ventures invests in early-stage startups across various industries, including fintech, healthtech, insurtech, and mobility, among others. The firm has a portfolio of over 1,200 companies, including notable successes like Dropbox, PayPal, and LendingClub. Plug and Play Ventures provides more than just funding to startups; it also offers mentorship, resources, and access to a vast network of corporate partners, investors, and mentors. The firm has a presence in over 35 locations globally, including in the US, Europe, Asia, and the Middle East. Plug and Play Ventures typically invests between $25,000 and $500,000 in startups, with the potential for follow-on funding in later rounds. The firm is known for its industry-specific accelerator programs, which provide startups with tailored resources and connections to help them grow and succeed. Plug and Play Ventures is also actively involved in corporate innovation, working with established companies to help them stay competitive and innovative in the face of disruption. The firm has a strong commitment to diversity and inclusion, with initiatives like its Female Founders program and partnerships with organizations like Black Founders Matter. Learn More About Silicon Valley in a Box Mike on LinkedIn Plug and Play on LinkedIn Plug and Play Website Plug and Play Silicon Valley June Summit 2023 The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube
The simple act of moving freight is hardly simple and can take hours or even days to complete. What if there was an innovative suite of hardware to modernize and transform how freight is loaded, unloaded and transferred? Meet Vaux from ArcBest which enables the entire contents of a trailer to be unloaded in under five minutes and offers complete visibility into freight movement within warehouse facilities, on the dock and over the road. Michael Newcity, Chief Innovation Officer for ArcBest, joins us for a preview of Vaux. FOR MORE INFORMATION: https://www.vaux.com DO YOU WANT TO RESPOND TO THIS EPISODE? Call our Dialog Line: 888-878-3247 DOWNLOAD THE NEW INBOUND LOGISTICS APP featuring the updated and expanded Logistics Planner! Available on iTunes and the Google Play Store: http://bit.ly/ILMagApp http://bit.ly/ILMagAppGoogle Are you a #logistics Thought Leader that would like to be featured on the Inbound Logistics Podcast? Connect with me on Twitter: @ILMagPodcast Email me: podcast@inboundlogistics.com Connect with Inbound Logistics Magazine on LinkedIn: https://www.linkedin.com/company/inbound-logistics Follow us on Twitter: www.twitter.com/ILMagazine Like us on Facebook: www.facebook.com/InboundLogistics Catch our latest videos on YouTube: www.youtube.com/inboundlogistics Visit us at www.inboundlogistics.com
On today's episode of WHAT THE TRUCK?!? Dooner is talking to ArcBest about its new Vaux system, which promises to load a trailer in under five minutes. With double brokers, ghost loads, scams and every indiscretion in between, do load boards need a massive overhaul? FreightWaves' JP Hampstead looks at the current issues plaguing freight. HDVI co-founder Reid Spitz talks about how it is helping fleets leverage telematics to lower premiums, mitigate risk and reward drivers. Everything is Logistics founder Blythe Brumleve talks about how companies are already starting to integrate AI into their supply chain marketing efforts. We'll learn the good, the bad and the ugly of this tech that is sure to one day annihilate us all. Plus, drivers report long layovers at Tesla's Nevada location; KIA gets launched into orbit; something you should never do on a truck; and saving dogs.Visit our sponsorWatch on YouTubeSubscribe to the WTT newsletterApple PodcastsSpotifyMore FreightWaves Podcasts
On today's episode of WHAT THE TRUCK?!? Dooner is talking to ArcBest about its new Vaux system, which promises to load a trailer in under five minutes. With double brokers, ghost loads, scams and every indiscretion in between, do load boards need a massive overhaul? FreightWaves' JP Hampstead looks at the current issues plaguing freight. HDVI co-founder Reid Spitz talks about how it is helping fleets leverage telematics to lower premiums, mitigate risk and reward drivers. Everything is Logistics founder Blythe Brumleve talks about how companies are already starting to integrate AI into their supply chain marketing efforts. We'll learn the good, the bad and the ugly of this tech that is sure to one day annihilate us all. Plus, drivers report long layovers at Tesla's Nevada location; KIA gets launched into orbit; something you should never do on a truck; and saving dogs.Visit our sponsorWatch on YouTubeSubscribe to the WTT newsletterApple PodcastsSpotifyMore FreightWaves Podcasts
Mary O'Connell- 3PL Expert - FreightWaves - St. Louis, MO What's going on with ArcBest right now - there are rumblings that the Fort Smith Arkansas company has some interest. What would an ArcBest acquisition by TFI do for the Montreal-based company? I talked with some of the folks from ArcBest at F3 last November and this is a company that has made many acquisitions through the pandemic period - are they ready for this? Let's talk about non-competes and particularly enforcement - at the 3PL level, what's the process of enforcement? Obviously with the FTC opening their comment period about ending non-competes, there's a lot of passion on both sides. How enforceable are they and if they aren't unless you're willing to dedicate a legal team to this, what is the agreement that is enforceable that companies need to fall back on?
This week on the Be Epic podcast we are kicking off a short series of conversations with the 2023 Arkansas Business Hall of Fame Inductees. We begin the series with Judy McReynolds, Chairman, President and CEO at ArcBest. ArcBest is an integrated logistics provider based in Fort Smith, Arkansas. They are celebrating their 100 year anniversary of being in business in 2023. We begin the episode with Judy providing an overview of ArcBest, where they are today and their growth strategy along with how they approach acquisitions, challenges in the market and innovation. Judy then goes into more detail about the innovations that are currently taking place at ArcBest to better serve their customers. They finish the conversation with a look at how ArcBest has continued to grow and plan for the future.
On today's episode Dooner and The Dude are talking to an AB5 protest organizer to find out the meaning behind the movement and how long they plan to raise their voices. Tim Crawford, co-founder and CEO at Tenstreet, is bringing transparency to truck driver data. We'll learn how.Nick Bartlett, director at CBIP Logistics, gets us up to speed on what's happening with logistics over in Asia. Did you know he once played an orc in Lord of the Rings?Jason Turner, the VP of talent and growth initiatives at ArcBest, talks about the journey drivers take when they onboard at ArcBest.Martin Rand, co-founder and CEO at Pactum, thinks Fortune 500 companies need to move away from the traditional annual contract model to negotiating trucker contracts on demand and based on changing economic conditions. We'll learn how.Plus, sub-Prime Day for Amazon driver; idiots on three-wheelers; and more.Visit our sponsorWatch on YouTubeSubscribe to the WTT newsletterApple PodcastsSpotifyMore FreightWaves Podcasts
On today's episode Dooner and The Dude are talking to an AB5 protest organizer to find out the meaning behind the movement and how long they plan to raise their voices. Tim Crawford, co-founder and CEO at Tenstreet, is bringing transparency to truck driver data. We'll learn how.Nick Bartlett, director at CBIP Logistics, gets us up to speed on what's happening with logistics over in Asia. Did you know he once played an orc in Lord of the Rings?Jason Turner, the VP of talent and growth initiatives at ArcBest, talks about the journey drivers take when they onboard at ArcBest.Martin Rand, co-founder and CEO at Pactum, thinks Fortune 500 companies need to move away from the traditional annual contract model to negotiating trucker contracts on demand and based on changing economic conditions. We'll learn how.Plus, sub-Prime Day for Amazon driver; idiots on three-wheelers; and more.Visit our sponsorWatch on YouTubeSubscribe to the WTT newsletterApple PodcastsSpotifyMore FreightWaves PodcastsWith fully furnished state-of-the-art repair trucks and a full array of roadside tools, you can expect the safest, fastest, and most painless response for your fleet from Love's Truck Care & Speedco. To learn more about our roadside assistance, please visit www.loves.com
Douglas Lindemann, the Chief Information Officer at ArcBest Technologies, challenges listeners to earn the trust of their employees because it's not something you can mandate or buy. Whether you've gone through a merger and acquisition or just tried to onboard a new employee, you know the key to success is getting people to opt into the vision and process of the organization. Douglas knows firsthand that even as a CIO, the opt-in of the entire team makes new systems succeed or fail. This cowboy boot wearin' C-suite exec freely offers the lessons he's learned from the top, so you know what it takes to nurture teams that opt in emotionally with the organization's goals. And here's the deal, his advice is way bigger than the bottom line or keeping employees - it shows us how to lead like Christ. About the guest: Douglas Lindemann is currently the Chief Information Officer at ArcBest Technologies. He is known for being a problem solver and a team builder. Douglas leads various teams working on large-scale product development projects. He enjoys helping his teams solve problems by getting them to think outside the box. Douglas believes in challenging his teams to get out of their comfort zone and never to stop learning. He can cut through silos within the organization to find consensus on the correct course of action. His success in these endeavors can be attributed to his goal of developing effective working relationships throughout the organization. Douglas also has a passion for identifying and growing future leaders. Douglas's prior roles include software development and Director of Business Intelligence at the Household Good Moving division of ArcBest.He received his Bachelor's degree in Management Information Systems from Texas Tech University and has a Master of Business Administration from the University of Arkansas. He also served on a school board for 7 years and was president of the board for 5 years. About the host: Following a successful career as CEO, Bobby sold his business to a publicly-traded company. In what he calls his "second half of life", Bobby seeks to pour Biblically-based principles into growth-minded business, church, and non-profit leaders. Through Values-Driven Leadership, Bobby serves as an Executive Coach and Training Consultant for organizations. He shares many of his principles and practices through a weekly blog, the True North Leader podcast, and through three books he has authored: Principled Profits: Outward Success Is an Inside Job, True North Business: A Leader's Guide to Extraordinary Growth and Impact, and The Freedom Paradox: Is Unbridled Freedom Dividing America? Find out more at BobbyAlbert.com
On today's episode Dooner and The Dude are coming to you live from FreightWaves Small Fleet & Owner Operator summit. Today the focus is all on empowering small fleets to weather what is shaping up to be a cruel cruel summer. They're joining by special guests Jett McCandless, Founder & CEO at project44; Tobenna Ariodiogbu, Co-Founder & CEO at CloudTrucks; David Kessler, Vice President Expedited Fleet and Operations at ArcBest and Jay Gustafson, Executive Vice President of Brokerage Operations at Echo Watch on YouTubeSubscribe to the WTT newsletterApple PodcastsSpotifyMore FreightWaves PodcastsWith more than 60 years of experience in logistics innovation, Dunavant is a family-owned business that has the knowledge to ensure global and domestic shipping practices are efficient and effective. Dunavant generates supply chain proficiency with outstanding, attentive, and expedient customer service. For more information, visit Dunavant.com.
Spot market challenges have plagued carriers in recent months, affecting small fleets the most. Terry Freeze, director of dedicated services at ArcBest, shares the best tips for small fleet owners succeeding in this challenging market.With more than 60 years of experience in logistics innovation, Dunavant is a family-owned business that has the knowledge to ensure global and domestic shipping practices are efficient and effective. Dunavant generates supply chain proficiency with outstanding, attentive, and expedient customer service. For more information, visit Dunavant.com.Follow FreightWaves on Apple PodcastsFollow FreightWaves on SpotifyMore FreightWaves Podcasts
On today's episode Dooner and The Dude are coming to you live from FreightWaves Small Fleet & Owner Operator summit. Today the focus is all on empowering small fleets to weather what is shaping up to be a cruel cruel summer. They're joining by special guests Jett McCandless, Founder & CEO at project44; Tobenna Ariodiogbu, Co-Founder & CEO at CloudTrucks; David Kessler, Vice President Expedited Fleet and Operations at ArcBest and Jay Gustafson, Executive Vice President of Brokerage Operations at Echo Watch on YouTubeSubscribe to the WTT newsletterApple PodcastsSpotifyMore FreightWaves Podcasts
Spot market challenges have plagued carriers in recent months, affecting small fleets the most. Terry Freeze, director of dedicated services at ArcBest, shares the best tips for small fleet owners succeeding in this challenging market.Follow FreightWaves on Apple PodcastsFollow FreightWaves on SpotifyMore FreightWaves Podcasts
Dennis Anderson, Chief Customer Officer at ArcBest, is joined by FreightWaves Director of Freight Market Intelligence, Zach Strickland, in this fireside chat on day 1 of the Future of Supply Chain Conference in Northwest Arkansas. With more than 60 years of experience in logistics innovation, Dunavant is a family-owned business that has the knowledge to ensure global and domestic shipping practices are efficient and effective. Dunavant generates supply chain proficiency with outstanding, attentive, and expedient customer service. For more information, visit Dunavant.com.Follow FreightWaves on Apple PodcastsFollow FreightWaves on SpotifyMore FreightWaves Podcasts
Dennis Anderson, Chief Customer Officer at ArcBest, is joined by FreightWaves Director of Freight Market Intelligence, Zach Strickland, in this fireside chat on day 1 of the Future of Supply Chain Conference in Northwest Arkansas. Follow FreightWaves on Apple PodcastsFollow FreightWaves on SpotifyMore FreightWaves Podcasts
Supply Chain Lessons From NW Arkansas with Donnie Williams Donnie Williams and Joe Lynch discuss supply chain lessons from NW Arkansas. Donnie is an Associate Professor of Supply Chain Management and the Executive Director of the Supply Chain Management Research Center in the Sam M. Walton College of Business at the University of Arkansas. About Donnie Williams Donnie Williams, Ph.D. in an Associate Professor of Supply Chain Management and the Executive Director of the Supply Chain Management Research Center in the Sam M. Walton College of Business at the University of Arkansas. Dr. Williams has a BBA in Finance, an MBA and. Ph.D. in Logistics and Supply Chain Management, all from Georgia Southern University in Statesboro, GA. Donnie has a passion to build a bridge between the logistics/supply chain industry and academia, seeking to build relationships that will benefit students, practitioners and faculty in a collaborative environment. Dr. Williams' professional experience includes warehouse operations, project management and leadership training. His work has been published in various academic and practitioner journals, including the International Journal of Physical Distribution & Logistics Management, Transportation Journal, Marketing Theory and Practice, Transportation Management Journal, Supply Chain Management Review and Supply Chain Quarterly. Dr. Williams is also part of a team of researchers that provides the annual DC Measures Benchmarking study for the Warehouse Educators Research Council (WERC). Department of Supply Chain Management at the Sam M. Walton College of Business Northwest Arkansas is the beating heart of the world's supply chain industry. The Department of Supply Chain Management at the Sam M. Walton College of Business is uniquely positioned by its close proximity to over 300 Fortune 500 companies that have established satellite operations in Northwest Arkansas to support the world's largest retailer. In addition to faculty expertise, our students benefit from the Walton College Supply Chain Management Research Center, which connects students to industry executives, internships, and job opportunities. Recognizing the quality of the SCM program faculty and graduates, the U.S. News & World Report has rated the Walton Supply Chain program among the best in the United States.Since its founding at the University of Arkansas in 1926, the Sam M. Walton College of Business has grown to become the state's premier college of business – as well as a nationally competitive business school. Through teaching, research, and service, Walton College is a thought leader and a catalyst for transforming lives in Arkansas, the United States and the world. The mission of the Sam M. Walton College of Business is to advance and disseminate business knowledge using a diverse, inclusive, and global perspective and to encourage innovation in our primary strategic endeavors: Retail, Data Analytics, and Entrepreneurship. Key Takeaways: Supply Chain Lessons From NW Arkansas Donnie Williams, Ph.D. in an Associate Professor of Supply Chain Management and the Executive Director of the Supply Chain Management Research Center in the Sam M. Walton College of Business at the University of Arkansas. In the podcast interview, Donnie and Joe discussed supply chain lessons from Northwest Arkansas (NWA). Northwest Arkansas is a metropolitan area and region in Arkansas within the Ozark Mountains that includes four of the ten largest cities in the state: Fayetteville, Springdale, Rogers, and Bentonville, the surrounding towns of Benton and Washington counties. The United States Census Bureau defined Fayetteville–Springdale–Rogers Metropolitan Statistical Area includes 3,213.01 square miles and 546,725 residents (as of 2020), ranking NWA as the 105th most-populous metropolitan areas in the United States. NWA is also one of the fastest growing regions in the USA thanks in part to the growth of Walmart, Tyson Foods, ArcBest, J. B. Hunt, which are all based in the region. Because of the companies above a lot of logistics and supply chain companies moved to the region. The co-location led to unprecedented amounts of collaboration, cross-pollination, and innovation. With all that supply chain talent living in the area, it was no surprise that The Department of Supply Chain Management at the University of Arkansas became the best supply chain program according to Gartner. The focus on supply chain in the community, university, and corporations has led to the region being recognized as a hub for logistics and supply chain innovation. Learn More About Supply Chain Lessons From NW Arkansas Donnie's LinkedIn The Department of Supply Chain Management at the Sam M. Walton College of Business The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube
Mary O'Connell and ArcBest's Steven Leonard sit down to cover all things LTL and avoid unnecessary charges.Electric fleets are the future. Are you ready? Discover why ChargePoint is the right partner to take your operation electric to reduce fueling costs, eliminate emissions and help you turn e-mobility into a competitive advantage. Visit chargepoint.solutions/freightwavesFollow Check Call on Apple PodcastsFollow Check Call on SpotifyMore FreightWaves Podcasts
For this week's look back at the news, Michael Tilley from Talk Business and Politics examines ArcBest revenue, a developing legislative primary in the Arkansas River Valley and good news for dogs (and the people they hang out with).
This week Michael Tilley, with our partner Talk Business and Politics, discusses an ArcBest investment in Phantom Auto and a new park named after a beloved Fort Smith artist.
On today's show, we celebrate communal experience through music and theater. Plus, Michael Tilley with Talk Business and Politics discusses a milestone for ArcBest, and much more.
Michael Tilley, with Talk Business and Politics, helps us catch up on the past seven days' events... including a big financial milestone for ArcBest.
Van Buren's revenues are up and ArcBest made a signifigant purchase this week. Michael Tilley, with our partner Talk Business and Politics, discusses these items and more.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
589: In this interview, Michael Newcity, Chief Innovation Officer and President of ArcBest Technologies, focuses on the topic of transformative innovation. Michael describes what transformative innovation entails within a company and how he organizes his teams to foster innovation and drive it forward. He talks about his previous roles and responsibilities as the former CIO, CFO, among others and how these various experiences influenced his perspective as Chief Innovation Officer. Specifically, Michael highlights how his previous role of CFO informed his experience in IT around finance and data within the company. Finally, he covers how ArcBest allocates resources to and focuses on innovation while still maintaining sufficient efforts to run the broader business.