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This episode of TimTalks dives deep into the essence of leadership, culture, and resilience, featuring David Spisak, president and CEO of Disruptive Growth Solutions LLC. Drawing on decades of experience, David shares his journey from running the most profitable dealership in America to now, emphasizing the critical role of leadership in an industry accustomed to cycles of change.David and Tim explore the concept of being “gatekeepers of culture” and its significance to protecting a workplace's environment and success. David highlights recruiting not just as a means to replace but to upgrade, advocating for emotionally intelligent and self-driven individuals.The discussion serves as both an inspiration and a practical guide for leaders striving to create environments where their people and organizations can flourish.Connect with David on LinkedIn.[00:00:00 - 00:04:02] IntroductionTim introduces the episode and guest David Spisak, reflecting on their relationship, Tim's new role as a grandfather, and why leadership matters.[00:04:03 - 00:05:58] Guest BackgroundTim sets up the conversation asking David to reflect on his success in the industry.[00:05:59 - 00:08:28] Leadership and Personal MilestonesDavid shares insights into owning the most profitable dealership in the nation with a less than a 3% turnover rate, citing mentorship and caring about the little things.[00:08:29 - 00:10:55] Creating a Successful CultureDavid stresses that culture and self efficacy as drivers for exceptional performance.[00:10:56 - 00:12:12] How David Strove to LeadDavid reflects on his task to raise the ceiling at the Mercedes store he stepped in to run, focusing on his people and importance of leading culture.[00:12:13 - 00:14:39] Leadership ValuesTim shifts to the importance of resilience, staying calm during crises, and pouring into your people.[00:14:40 - 00:17:27] Coaching Through ChallengesDavid expounds on Tim's point, highlighting workforce shifts in the industry and talent needing additional support while navigating new challenges.[00:17:28 - 00:22:53] Becoming “Gatekeepers of Culture”David introduces the concept of being a "gatekeeper of culture" and encourages leaders to hire for values over talent, foster a collaborative team, and develop their teams.[00:22:54 - 00:23:50] Hallmarks of Thriving OrganizationsDavid argues that the hallmarks of a successful organization include: a strong culture and being data-centric, processes-driven, and obsessed with their clients.[00:23:51 - 00:25:26] Hiring for Long-Term SuccessTim pushes deeper into “gatekeepers of culture,” asking David how to continue hiring the right people.[00:25:27 - 00:27:23] Hiring the Right PersonDavid stresses to focus on long-term team cohesion over immediate talent, not stressing on hiring a person but the person.[00:27:24 - 00:29:46] EQ Is the X FactorDavid argues that the hiring “X factor” is a person's emotional quotient, or EQ.[00:29:47 - 00:32:50] Closing ThoughtsTim closes the episode, thanking David for his time and further reflecting on what “gate keepers of culture” means to him.
Purpose, Gratitude, and Security with Paul J DalyIn this episode of TimTalks: Automotive Leadership and Beyond, Tim sits down with Paul J Daly, founder and CEO of Congruent and Automotive State of the Union (ASOTU). Paul shares his journey from service advisor to building a thriving reconditioning business and then founding Congruent.Tim and Paul discuss the role of identity in leadership, overcoming insecurities, and how fostering purpose helps teams thrive. They emphasize the importance of gratitude, recognizing employees, and making hard decisions for long-term success.Tune in for inspiring stories, valuable insights, and practical leadership lessons.Connect with Paul on LinkedIn.[00:00 – 01:04] IntroductionTim Cox opens the episode, introducing the show's focus on leadership in the automotive industry. We're introduced to guest Paul J Daly.[01:05 – 04:09] IcebreakerPaul and Tim joke around with a funny anecdote about having a personal bedtime message recorded by David Spisak.[04:10 – 08:08] Paul's Early DaysPaul shares how he got started in the automotive industry from growing up in South Philadelphia to starting as a service advisor in Oswego, NY.[08:09 – 10:49] Founding a Reconditioning BusinessPaul explains how he transitioned from his service advisor role to starting his own reconditioning business, growing to serve 50,000-60,000 vehicles annually across the Northeast.[10:50 – 11:47] Building CongruentAfter selling his reconditioning company, Paul focused on Congruent, a marketing agency incubated from his previous work.[11:48 – 17:16] Power's Double Edge SwordPaul reflects on good and poor examples of power in leadership, arguing that leadership's intent is to produce thriving in and through other people.[17:17 – 24:32] A Leader's Sense of SelfTim and Paul discuss how leadership impacts the automotive industry where Paul emphasizes the connection between identity, effective leadership, and celebrating wins.[24:33 – 28:37] Making Hard Decisions to ThrivePaul reflect on challenges in leadership, including making hard decisions for the future good of their teams, even if the team is uncomfortable.[28:38 – 34:12] Gratitude in EverythingTim and Paul reflect on the importance of thriving through others and being grateful. Paul shares advice: Start and end each day and end each day with gratitude by saying, “Thank you.”[34:13 – 35:59] Reflecting on Legacy and InfluenceTim shares personal stories, including receiving support from the automotive community at his mother's funeral, which leads Paul and Tim to discuss how genuine leadership leaves a lasting impact through meaningful interactions.[36:00 – 37:19] Tim's Challenge to ListenersTim challenges listeners to treat everyone as if they are more important than themselves, fostering a culture of respect and care.[37:20 – 37:49] Closing RemarksTim thanks Paul for joining and encourages listeners to follow the podcast, leaving them with the takeaway: "No one is smarter than everyone—let's get better together."
What successful innovations from the automotive industry could you apply to your business? David Spisak is an entrepreneur, investor, and automotive consultant. He is a dynamic business leader known for transforming automotive dealerships with his expertise in operations, technology, and finance. He's also the podcast host of The David Spisak Show.Join Scott and David as they explore: * How our childhood hardships can provide us with resilience and leadership skills.* The importance of discernment and curiosity.* The value of having a mentor who is a good leader.* Focusing on hiring smart, emotionally intelligent people to build a strong culture and grow your business.* Greatness might look easy, but requires hard work to maintain.* How shocking it is that so many people get onto the “Shark Tank” TV show, yet don't have financial * knowledge about their pitch.* Prioritizing employee care and development at your business. * Marcus Buckingham's book "Now Discover Your Strengths".* David's approach to maintaining low employee turnover and high morale in previous roles.* The importance of developing people over technology implementation.* Why technology alone can't solve retail problems, despite advancements in tech products.* Why David does not throw people or tech at problems, instead relying on data to drive results.Chapters for this episode: 4:56 Disruptive growth in business. 14:46 Transforming businesses through culture and leadership. 20:55 Staying ahead in business. 31:23 Examples from Starbucks and Amazon. 35:49 Creating a positive work culture. 41:11 Employee satisfaction. 45:53 Challenging conventional industry practices. 56:57 Leveraging technology to optimize sales. 1:11:44 Personal and professional growth via networking. 1:23:37 Bucking industry trends. 1:28:24 Transformative leadership. Thanks to David Spisak for being on Business, Bourbon & Cigars. Connect with David on LinkedIn: https://www.linkedin.com/in/davidspisak/ A note from Scott: In my intro to this episode, I got my podcasts mixed up. I accidentally mentioned that David had been a guest on my BB&C show three times. Actually, I meant to say that he and I had a conversation on the J&L “Digital Market Domination” podcast: https://www.jandlmarketing.com/podcasts/mcc-038-david-spisak-how-to-get-what-you-want-in-business-and-in-life/ And I meant to say that I was once a guest on David's podcast, “The David Spisak Show”: https://davidspisak.com/how-to-unlock-your-ultimate-potential-as-an-entrepreneur-with-scott-joseph/ BUSINESS, BOURBON & CIGARSBe sure to subscribe so you don't miss any episodes. * Apple Podcasts: https://apple.co/3SN2fHn * Spotify: https://spoti.fi/49EwtTo * YouTube:
What do you get when a stand-up comedian enters the auto world? Obviously, the answer is David Spisak.The President/CEO of Disruptive Growth Solutions is a jack-of-all-trades. His journey from stand-up comedy to the automotive industry is unique. David brings a depth of knowledge about the industry, not just at the dealership level but its undercurrents too – from Capitol Hill to OEM factors.Recently, David and the team at Disruptive Growth Solutions hosted a livestream called Disruptive Forces, over 8 hours of content on EVs and what dealers can do to be prepared. Learn more here.David shares his perspective on EVs in the automotive industry, highlighting the challenges and opportunities they present for dealers. He stresses the importance of adapting quickly, investing in knowledge, and providing exceptional customer experiences. The conversation also delves into the implications of the growing EV market, the need for dealers to be proactive rather than reactive, and the critical timeframe dealers have to adjust to these changes.0:00 - Intro & David Spisak's Stand-up Comedy Days3:19 - The Disruptive Forces Live Stream7:28 - Dealership Challenges with EVs9:46 - Urgency for Dealers in EV Transition16:19 - Investing in People and Dealership Operations20:24 - Reflections on the ConversationDavid Spisak is the President/CEO of Disruptive Growth Solutions⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
We know you're making the most out of the final few days of the year! Today we're sharing an Economic Outlook panel from Year End Extravaganza featuring Jonathan Smoke, Dr. Alex Yurchenko, and David Spisak.Show Notes with links:For a look back on 2023 and insights into 2024, watch the 3rd Annual ASOTU Year End Extravaganza on YouTube at asotu.beHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
We're wrapping up a busy week of news with a busy day of news as we give the details on GM's slim ratification of the UAW contract. We also talk about the first vehicles to be sold on Amazon, as well as chicken sandwiches and waffle fries from the skies.Show Notes with links:We've made it! GM has officially ratified the contract with the UAW, approving the deal by a 55 to 45 margin, nearly 3,300 votes out of over 35,000 cast.Strong support from workers at GM Components Holding plants, parts distribution centers, and electric vehicle battery plants, with some groups showing as high as 96% approval. The deal includes immediate raises for many of these workers, with increases up to 89% for some, and a uniform wage scale across different plant types.53% of higher paid assembly workers voted against itCornell labor relations expert Art Wheaton, noted that the tight final vote is actually a good thing stating, “It's the sign of a good negotiation. If they got a 99 percent vote, that means GM overspent. If they got 49 percent, that means GM was too cheap. If you're at more than 50 percent, it means you threaded the needle.”In a move many have been predicting, Hyundai and Amazon revealed at the Los Angeles Auto Show that starting in 2024, Hyundai will be the first automaker to sell new cars on Amazon's platform.The initiative allows customers to purchase new Hyundai cars online from a Dealer, offering options for local dealership pickup or home delivery.The partnership extends to technology integration, with Hyundai incorporating Amazon's Alexa technology into their vehicles from 2025.The partnership extends to technology integration, with Hyundai incorporating Amazon's Alexa technology into their vehicles from 2025 with Amazon saying they will be adding other brands to the platform by the end of next yearBrian Kramer quoting David Spisak on LI “Most disruptors don't sneak up on competitors. They are allowed to walk right in through the front door.” Chicken sandwiches and waffle fries are falling from the skies as drone delivery of your Chick-Fil-A order might qualify for drone delivery in Brandon, FloridaThe drone delivery is available Monday through Friday from 10:00am to 6:00pm, offering a $0 delivery fee for a limited time. The service is subject to availability and delivery distance limitations.The process involves careful preparation of orders, special, secure packaging, and advanced drone navigation to ensure safe and accurate deliveries.Chick-fil-A, in a statement to USA Today, highlighted their commitment to innovation: "At Chick-fil-A, we continually look for inventive strategies to enhance the customer experience. The drone delivery trial is part of our ongoing efforts to explore new modes of delivery to meet our customers' needs more efficiently and conveniently."(00:00:00) Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion
Dubbed by Elliot as a modern-day renaissance man, David Spisak, President and CEO of Disruptive Growth Solutions, LLC sure has the resume to prove it. He didn't go to college, but his desire to hustle and see results propelled him to reach success in his endeavors. David's expertise is apparent throughout his nearly 40-year career – he's served as a dealership operator where he achieved $29 million in annual net profit. He's created new software solutions, served on the board of multiple companies and is an advisor/consultant to dealerships and technology solution providers. David also co-founded Reverse Risk, a reporting solution that allows dealers to achieve high performance (and it later became the #1 reporting solution in the industry!). In this episode you'll hear David speak on: Making the leap from retail to successful entrepreneur How the automotive industry is a great place for future entrepreneurs Specific, actionable advice for people working to move up in the industry The importance of a proper mindset in sales to avoid limitations Balancing the need for face-to-face customer interactions with today's trend towards digital retail What dealers can learn from Carvana's success For more about David, visit his LinkedIn profile. Like this episode? Check out JM&A Insider for more content like this.
Today's episode is part two of a two-part series. We are going to delve into the retail automotive industry and how it has evolved over the past year. The retail automotive industry plays a crucial role in the American economy and is a major contributor to the sales tax base for municipalities. Local retail dealers support schools, little league organizations, and even local churches. They also support the infrastructure, police department, and fire department. It is through the car business that these resources and benefits are made available to everyone in the community.As we move into 2023, the retail automotive industry is already showing significant trends that will continue to impact everyone involved in the industry, whether they work in sales or service. One of the most striking changes we have seen is in the used car market. One year ago, used cars were hard to find and were selling for 140-145% of their normal price. However, in the last four or five months, we have seen a 10-15% monthly depreciation in the used car market.One major change that has occurred is the increase in the supply of new cars. This means that it is crucial to get back into advertising and marketing to regain the attention of buyers and avoid an excess of inventory.Another change that has occurred is in floor plan costs and interest rates. One year ago, the federal interest rate was 1.6%, but today it is roughly 4.5% and rising. This means that consumer interest rates will also be on the rise, which can have a significant impact on the cost of new and used cars.Another important change to note is in staffing and turnover. In the past year, we have seen the lowest amount of turnover in sales departments in history. This is likely due to the high income potential that salespeople had during the pandemic. However, as margins and commissions decrease, it is likely that turnover will increase as well.Another trend we are seeing is in the electric vehicle (EV) market. EVs have seen the greatest increase in any segment in the automotive industry. We have seen a massive increase in the number of people searching for EVs over the past year. However, now they are also leading the way in terms of depreciation. Used EVs have seen a significant decline in value, a trend that was not seen in the past two or three years.The retail automotive industry is a vital contributor to the economy and the community. While there may be challenges, there are also opportunities to increase revenue and grow your business. Stay ahead of the game by staying informed and taking the necessary steps to leverage the current market trends.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!
This is part one of a two-part series on what a difference a year makes. We will discuss the significant difference that a year can make in the automotive industry, particularly for Tesla in terms of their valuation, status, buyer confidence, and customer satisfaction.In part one of this series, we will be focusing on Tesla and Elon Musk. As we are only a few weeks into the new year of 2023, there are already significant developments happening in the industry, particularly with Tesla. The company is showing signs of erosion, both in terms of value and market share, as well as the overall positive perception it once held in the electric vehicle (EV) market.It is important to acknowledge the major impact that Tesla and Elon Musk have had on making EVs viable and popular. Tesla has been the global market leader since its inception, selling roughly 1.3 million units last year alone. They currently hold a 65% market share, which would be unheard of for any other brand in the car industry. However, as more and more EV models become available, the market share for Tesla is starting to erode.Companies such as Ford, Hyundai, and Kia are making their mark in the EV market, and their market share is increasing. In just two years, Tesla's market share has dropped from nearly 80% to 65%. This is a significant 21% drop, and projections show that this trend will continue as more and more EV options become available.Another notable development in the industry is Tesla's recent decision to slash prices on their models. This is unusual, as Tesla has traditionally sold their vehicles at full sticker price. This change in strategy is similar to Apple's decision to slash prices on the iPhone 15 years after its initial release, and it may indicate that Tesla is struggling to maintain its dominant position in the EV market.The developments in the EV market, particularly with Tesla, reveal the ever-changing nature of the industry. As more options become available, the market share and value of companies will continue to shift. It will be interesting to see how these changes will affect the industry as a whole in the coming months and years. Stay tuned for part two of this series where we will delve deeper into these developments and their implications for the industry.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!
As we begin the new year, it's important to remember that every day counts towards achieving our goals. January sets the stage for the rest of the year and it's crucial to make the most of it. In the same way that every game counts towards making it to the playoffs in sports, every month of the year counts towards reaching our goals. It's important to not wait until the end of the year to start making progress, and to remember that every day is an opportunity to take a step closer to our goals.In the automotive industry, it's crucial for dealerships to adapt in order to stay competitive. The shift towards a higher volume and lower margin means that it's important to have the right resources in place to take advantage of new opportunities. This includes having the best search, social media, marketing agencies, and digital OTT to stay ahead of the game. It's also important to rethink, reassess, and reinvent resources in order to optimize with the current industry scenario.With the shift towards higher volume, there will be more trade-in, financing, and reconditioning opportunities. It's important to make sure that you have the right people, resources, mindset, training, technology, and inventory in place to capitalize on these opportunities. As the industry shifts, it's also important to be prepared for changes in the sales department. With the potential for commission rates to decrease, dealerships need to make sure they have the tools and people in place to retain top talent. To stay on track, it's important to have a 2023 game plan in place and to hold yourself accountable for executing it on a daily basis. This means starting now and not waiting until later in the year. By taking action today, we can ensure that every day counts towards achieving our goals and staying competitive in the ever-changing automotive industry.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!
Andrew Diffenderfer is the co-founder and partner at Foundation Direct, a leading provider of tech solutions for search.In this episode we discuss the current state of the car industry and consumer behavior in the digital age. We also discuss the shift in the industry towards 2023 and what dealers can expect in the coming years, including the importance of putting as much emphasis on service and fixed operations as on sales. Andrew also touches on the increase in transaction prices and the trend of consumers choosing to service their cars rather than buying new ones.As the auto industry continues to evolve, it's important for dealerships to stay ahead of the game and prepare for the future. According to industry experts, the next few years will see a shift in consumer behavior and a change in the way that manufacturers approach the market.One key trend that is expected to emerge is the rise of electrification in the auto industry. With many manufacturers focusing on producing more electric vehicles, it's important for dealerships to be prepared to meet the needs of this growing market. While EVs offer a number of benefits, they also present new challenges for dealers and manufacturers. For example, the maintenance requirements for EVs are different than those of traditional gasoline-powered vehicles, and consumers may not be fully aware of these differences. In addition, there are distribution challenges involved in getting EVs to dealerships, as well as the cost of incentives offered by manufacturers.Another important consideration for dealerships is the issue of retention. In the past, manufacturers have focused on the number of cars sold and the percentage of those customers who return for service. However, it's important for dealerships to approach retention from the opposite perspective, by focusing on retaining service customers and using that as a way to sell more cars. Many manufacturers focus on retention rates based on the number of customers who return to a dealership for service after making a purchase. However, this approach may be backward, as it is often easier to retain a customer who has already received service from a dealership, regardless of where they purchased their last car. This means that dealerships should prioritize customer satisfaction in their service departments in order to increase retention and drive sales.Overall, it's important for dealers to consider the shifts in the industry and how they can adapt to them in order to continue their success. By staying informed and adapting to these changes, dealerships can continue to thrive in a rapidly evolving market. Tune in for an insightful conversation on the future of the car industry.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our links Like this show? Please leave us a rating and review where you're listening right now!
Steve Greenfield is the CEO and founder of Automotive Ventures. Steve's company invests in startups and early stage companies in the automotive industry, and he is often relied upon to provide insight on the current state and future direction of the industry. In this episode, we discuss the significant changes that have taken place in the automotive industry over the past year, including the increase in new car inventories and the impact of rising interest rates on consumer behavior. We also discuss the challenges facing dealerships, including the shift towards e-commerce and the importance of adapting to the changing market. In recent years, there has been a shift towards electric and autonomous vehicles, as well as direct sales models. This has led to a challenging environment for traditional car manufacturers, as they try to keep up with new competitors entering the market. One solution for these OEMs has been to focus on producing fewer vehicles than demand, in order to maintain high margins and protect their brand value. However, this strategy may not be sustainable in the long run, as it could lead to market share loss to newer direct brands. On the other hand, dealerships have been faced with high inventory levels and a shift towards used cars, as well as rising interest rates and inflation. We discuss the significant changes that have taken place in the automotive industry over the past year. Just one year ago, dealerships were selling everything at MSRP or above and interest rates were low, leading to a very different environment than the one we have today. Now, new car inventories are up 78%, interest rates are closer to 7.5-8%, and there are likely to be additional interest rate hikes in the coming year. Despite these changes, Steve predicts that we will continue to see a "whipsaw" in the market, with used cars softening and high payments scaring off potential new car buyers. One of the biggest challenges facing dealerships today is the shift towards e-commerce and the need to adapt to the changing market. Steve advises dealers to focus on creating a strong online presence and building customer trust, as well as investing in technology and data analytics to stay competitive. In the automotive industry, manufacturers have struggled with overproduction and over distribution in the past, leading to the need for incentives to boost sales and ultimately devaluing their brands. However, in recent years, manufacturers have vowed to avoid these mistakes and instead focus on producing just enough vehicles to meet demand. This approach has led to healthier profits for OEMs and dealerships, but it also creates a quandary when sales rates don't keep up with inventory. This can result in a surplus of certain models, like the Volvo XC 90, which has an 800 day supply. In this situation, manufacturers may be tempted to incentivize sales to move excess inventory, but this approach can ultimately come back to haunt them. Instead, it may be more effective for manufacturers to focus on long-term supplier agreements and retooling factories for the production of electric vehicles, which are becoming increasingly popular. However, this also carries the risk of overproduction if consumer demand for EVs does not meet expectations. It will be interesting to see how manufacturers navigate this balancing act in the coming years. The discussion in this episode is centered around the potential for connected car technology to revolutionize the automobile industry, specifically in regards to the profit potential for original equipment manufacturers (OEMs). David suggests that as more vehicles become connected and able to receive updates and additional features remotely, OEMs will have the opportunity to generate billions of dollars in high margin revenue through subscriptions and other microtransactions. However, it is also noted that the distribution of this revenue and how it will be shared with dealers is still uncertain and will likely be a source of tension. David also mentions the potential for OEMs to use data collected from connected cars to offer insurance and other services directly to consumers. It is suggested that by 2030, the impact of connected car technology on the industry will be significant and could potentially result in major changes to the traditional sales and service model. Overall, it's an exciting time for the automotive industry as it adapts to new challenges and changes. Stay tuned for more insights and predictions from Steve on the future of the industry. Stay tuned for an engaging conversation with two experts in the field! Connect with David Spisak to Achieve Exponential Growth: Linkedin: https://www.linkedin.com/in/davidspisak/ Website: https://www.davidspisak.com Email: david@disruptivegrowthsolutions.com Phone: +1 (510) 604-0308 Visit https://linktr.ee/spisakd for all our links Like this show? Please leave us a rating and review where you're listening right now!
Glenn Mercer is a highly regarded automotive consultant and a renowned retail automotive industry researcher. He is well-respected for his expertise in evaluating and projecting future trends, as well as understanding the implications and ramifications of these trends. Glenn has spent over 35 years in the field and has worked with McKinsey and Company for over 20 years, providing expert assessments and projections on the future of the industry. In this episode they discuss the ins and outs of the industry. Glenn talks about his skepticism surrounding the hype around connected car commercial revenue opportunities and shares his thoughts on the future of the automotive industry. One topic that has garnered a lot of attention in the automotive world recently is connected car commercial revenue. In case you're not familiar, connected cars are vehicles that are connected to the internet, and there are two main streams of activity that go through this connection. The first stream is over-the-air service updates, which allow for software fixes and updates to the functionality of the vehicle. The second stream is the selling of services and products through the connectivity of the car, similar to how apps and subscriptions are sold on phones. However, Glenn is skeptical of the hype surrounding connected car commercial revenue, particularly the predictions of OEM executives that a significant portion of revenue for car companies will come from selling services and products through the connectivity of the car. He points out that many of these opportunities are already being captured by smart devices, and the only major player in the space currently is usage-based insurance, which is being sold mostly by insurance companies rather than car companies. Overall, Glenn believes that the connected car commercial revenue hype may be overblown, and it remains to be seen whether this will truly be a significant source of revenue for car companies in the future. Tune in to the full episode to hear more of Glenn's insights and expertise on the connected car industry. The Future of Subscription Services in the Auto Industry We explore the complexities and potential challenges of offering subscription-based services in the automotive industry. We'll delve into the demand side, examining whether luxury car buyers are willing to pay for additional features, and if so, how much they are willing to pay. We'll also consider the supply side, including the potential for competition between car manufacturers to offer more or fewer subscription options and the impact on resale values.Glenn Mercer, brings his extensive experience in the field to provide insight and analysis on this emerging trend. The Challenges and Opportunities of Autonomous Driving We delve into the world of autonomous driving, exploring the challenges and opportunities that come with this exciting technology. Glenn discusses the history of the industry and its pivot towards full autonomy, the current state of autonomous vehicles, and the potential impact on the automotive industry. We'll also consider the future of autonomous driving and the role it will play in transforming transportation as we know it. Tune in for an engaging and informative conversation on this cutting-edge topic. It seems that the rise of ride-hailing companies such as Uber has not led to a decrease in the number of personal vehicles owned per household in major metropolitan areas in the United States. In fact, the number of cars per household has actually increased over the last decade. This is despite Uber investing around 35 billion dollars in an attempt to change the way people travel. The trend towards electric vehicles (EVs) also seems to be on the rise, with more and more models being introduced and a higher percentage of new cars being sold as EVs each year. However, the initial push for EVs may have been more driven by governments wanting to cut emissions and reduce reliance on gasoline and diesel, rather than consumer demand. There is a certain irony in the shift towards electric vehicles (EVs) as a means of reducing our dependence on oil, as this shift may result in increased dependence on China for the materials needed to produce EV batteries. There is also debate about the potential rise of direct-to-consumer sales in the automotive industry. While some believe this model will become more prevalent, others argue that traditional car manufacturers and dealers still have an advantage due to their extensive repair networks. There are differing opinions on the future of EVs and their potential for success. Some believe that EVs will eventually become the dominant form of transportation, while others are more skeptical. It is clear that the industry is in a state of upheaval and change, with new technologies and business models emerging all the time. It remains to be seen what the future will hold for personal transportation and the automotive industry as a whole. Tune in for an insightful and thought-provoking conversation. Connect with David Spisak to Achieve Exponential Growth: Linkedin: https://www.linkedin.com/in/davidspisak/ Website: https://www.davidspisak.com Email: david@disruptivegrowthsolutions.com Visit https://linktr.ee/spisakd for all our links and David's cell phone number Like this show? Please leave us a rating and review where you're listening right now!
On today's episode of the David Spisak Show, David is joined by Natalia Giner and Shaun 'NIFF' Kniffin. Natalia Giner is CEO of A2Z Sync. in Denver, Colorado. Natalia has a long history in the automotive industry and has used her expertise to create a new kind of customer experience at A2Z Sync. She has been leading the development team for the A2Z platform for the past three years, helping many dealers adopt the One-Person Sales Model. Natalia's background in product development and business consulting has prepared her to provide valuable advice to dealers as the industry changes. Shaun 'NIFF' Kniffin, the Director of Marketing and Technology for the germain motor company Organization, to discuss technology's role in meeting and exceeding the expectations of today's clients. Shaun "Niff" Kniffin has been with Germain Motor Company for 17 years, working with over 20 stores across five states through GermainCars.com. He began his career in the automotive industry in 1993, working in retail sales before spending three years in corporate recruiting. In addition to his work at Germain, Niff is also the co-founder of the NCM Digital Marketing 20 Group, which has representation from over 300 different rooftops across the country. He has also given numerous speaking engagements and played advisory roles for companies such as AutoTrader.com, Urban Science, and Google. Niff is known as one of the leading experts in automotive digital marketing in the United States and is dedicated to serving the industry and Germain. They discuss how technology has changed the customer experience and how it can be used to bring back the human connection to the business. They also talk about the importance of training and the need to adapt and constantly reassess in order to stay competitive in the industry. The guests also share their predictions for the industry in 2023, including the commoditization of technology and the need to focus on training and culture in order to retain and improve employees. Key points from the episode: The conversation will focus on technology's role in meeting and exceeding the expectations of today's clients Client expectations have increased over the past five years and will continue to do so in the future Technology has played a role in increasing client expectations by providing more efficient and convenient experiences The discussion will also touch on the current state of the automotive industry and how it has been affected by the pandemic, including the shift to online sales and the importance of adapting to changing customer needs Technology can be used to automate processes and streamline the car buying experience, but it's important to remember the human touch and personalization for customers. The conversation starts by discussing the increasing expectations of clients and how technology has played a role in that. Niff mentions that while technology is a great servant, it can also become the master, and it's important to remember the high touch factor behind all the high tech. He also touches on the idea of the Metaverse and how it's not the same as real life, especially when it comes to purchasing a vehicle. Natasha shares her thoughts on the role of technology in providing a seamless and efficient experience for customers, as well as the importance of personalization. They discuss how technology can be used to gather data and provide a personalized experience for each individual customer, rather than a one-size-fits-all approach. As the conversation continues, the topic shifts to the current state of the automotive industry and how it has been affected by the pandemic. Niff talks about the shift to online sales and the importance of adapting to meet the changing needs of customers. They also discuss the role of technology in automating processes and streamlining the car buying experience. As technology continues to advance, clients' expectations have also risen. Gone are the days of simply ordering a book on Amazon and having it delivered to your doorstep - today's clients expect a seamless, frictionless experience. In the automotive industry, this means meeting clients' needs for speed, convenience, and personalized service. However, as Niff points out, technology should be used as a servant, not a master. While it's important to leverage technology to meet clients' needs, it's also crucial to maintain a high touch factor and ensure that clients feel like they're interacting with a human being. The Importance of Consistency in the Sales Process In today's world, customer expectations are higher than ever before, and they continue to rise as technology advances. This means that it's more important than ever for companies to consistently meet and exceed those expectations in order to stay competitive. One way to do this is by implementing a consistent sales process. As Natasha pointed out, having a consistent sales process can help increase capacity and improve the overall sales process. This can be achieved through the use of technology and training to streamline and digitize the process, ensuring that every employee follows the same steps every time. This is especially important in industries where not all employees may have the same intellect or experience. Niff, Director of Marketing and Technology for the Germaine Organization, emphasized the importance of helping sales associates understand the purpose and benefits of following a consistent process. By doing so, not only will the dealership benefit, but the sales associates will also see an increase in their own success. In order to consistently deliver a great customer experience, it's crucial for companies to have a consistent sales process in place. By utilizing technology and training to streamline and digitize the process, and helping sales associates understand the benefits of following it, companies can ensure that they are meeting and exceeding the ever-increasing expectations of today's customers. As the automotive industry looks towards 2030, it is clear that technology will continue to play a significant role in shaping the customer experience. While electric vehicles may not become the dominant force in the market as some have predicted, hybrid technology and improvements in gas engines are likely to continue. In addition, the use of data and insights to understand consumer behavior and preferences will become increasingly important in marketing efforts. Reputation and the customer experience will remain crucial in the industry, as consumers continue to seek out companies that provide a seamless and enjoyable experience. Training and development of employees will also be key, as the industry looks to improve processes and streamline workflows to increase efficiency. Overall, the automotive industry will need to adapt and evolve in order to stay competitive in a rapidly changing market. By embracing technology, investing in employee development, and prioritizing the customer experience, companies can set themselves up for success in the years ahead. Natasha and Niff share their insights on the changing landscape of the automotive industry and the role of technology in meeting and exceeding the expectations of today's clients. Overall, the discussion highlights the importance of technology in providing a better experience for customers, while still maintaining a human touch and personalized approach. As expectations continue to rise, it's crucial for companies to adapt and utilize technology in a way that meets the needs of their clients. Tune in for a fascinating conversation on the future of the client experience in the automotive industry. Connect with David Spisak to Achieve Exponential Growth: Linkedin: https://www.linkedin.com/in/davidspisak/ Website: https://www.davidspisak.com Email: david@disruptivegrowthsolutions.com Visit https://linktr.ee/spisakd for all our links and David's cell phone number Like this show? Please leave us a rating and review where you're listening right now!
Stephen Dietrich is a partner at Holland Knight, the preeminent law firm representing dealerships across the country in a number of matters, including Mergers & Acquisitions. In this episode, The two discuss the current state of the dealership buy-and-sell market, with a focus on the impact of the pandemic, chip shortage, and supply chain shortages on the industry. One of the challenges facing the market is the ongoing supply chain shortages, which have been exacerbated by the pandemic. Dietrich notes that these shortages are affecting the availability of vehicles and parts, which can impact dealerships' ability to conduct business. In addition to supply chain challenges, the relationship between OEMs and dealerships is also a concern. Some OEMs have announced plans to move to an all-electric vehicle lineup, which could have significant implications for dealership franchise agreements. Dietrich believes it will be necessary for dealerships to have open and transparent discussions with OEMs to address these challenges and find solutions. According to Dietrich, while the public buy-and-sell market may have cooled off in 2020, the appetite for acquisitions among private buyers has remained strong. He notes that the success measures for public and private companies may differ, with public companies potentially being more interested in buying back shares rather than acquiring dealerships. In the first half of 2022, the number of private buyers increased, and while there were more buyers than sellers, the number of sellers also increased. "As the share of the buy/sell market held by public retailers fell, the major private dealership groups remained committed to expanding through acquisition. In reality, the largest private groups expanded their share of the buy/sell market to more than double that of the public." Many folks in the auto space reinvest in their own business, either through improving their own business or buying other dealerships as they go forward. You could say the same for the public at some level; they might not be buying more dealerships at the pace they were, but they're buying back their stock, and that's a good investment. The result of those two decisions of wanting to invest their money is two different actions at some level. I see it as they're bullish on their business. They show it in different ways. The flip side is that the private dealers See a more aggressive or a higher ROI than the public folks do. The nature of the individuals folks in the private sector look at that and say, They likely can do a better job with it. Their view of return and investment may be more aggressive than the reality of the return and investment that public companies see. The transition by several OEMs to a fixed-price agency model is the most topical subject in the new-car retail market. Brands such as Toyota in New Zealand and Mercedes-Benz in South Africa have adopted this approach, in which dealers no longer own inventory and facilitate the sale of a vehicle at a fixed price on behalf of the original equipment manufacturer. After rationalizing its network, Honda is slated to adopt an agency model on 1 July 2021, while Mercedes will adopt it on 1 January 2022. Details on how a trade-in will be valued have yet to be determined by the relevant manufacturers but are essential for the agency model to achieve its stated goals. This is a significant change to the current approach, and long-term business partners request that dealers accept it. The emergence of scepticism over components of the agency model should be interpreted as something other than a sign that Dealers are resisting change. Dealers are not adverse to change, but after years of investment, they have a great deal at stake. In addition to their retail expertise, they anticipate playing a vital role in developing any future retail models in which they engage. This includes asking the essential questions that must be answered. Dealers have questions about the model's fixed price aspect. Will customers be unable to negotiate to walk across the street to a competing brand willing to negotiate? According to OEMs' research, buyers do not wish to negotiate prices. However, according to a survey commissioned by the AADA, more than 90 per cent of consumers cherish the chance to negotiate a reduction. The Dealer will be responsible for explaining to the consumer why they can no longer negotiate a deal. The second big concern is whether a fixed-price model can operate effectively when nearly every new-car sale involves the trade-in of a previously-owned vehicle. Another question that Dealers may have pertains to performance requirements, specifically sales goals. Will there still be compensation components tied to such objectives? Without the capacity to discount the product, the Dealer's ability to influence the sale is substantially decreased, and as a result, sales targets would inevitably slip. These are but a handful of the crucial concerns that inevitably accompany the transition to a new business model. There are, without a doubt, several other difficulties that must be resolved. Dealers will only want to join a financially sustainable business in the end. How wide are the margins? Which existing profit centres will be affected? It is alarming that several OEMs are exploiting a move to an agency model to push their Dealers to utilize particular suppliers. It is challenging to chew that the cost of supplies is approximately 50 per cent greater than what dealers are already paying. This is detrimental to Dealer profitability and consumer welfare. We can endlessly discuss the many components of an agency model. However, the fact is that these Dealers who are being asked to transfer to an agency have, more often than not, represented a brand for years. They have frequently invested enormous sums of money. They can no longer capitalize on the goodwill they have spent time, money, and effort cultivating, thereby diminishing the value of their firm. These Dealers are entitled to compensation, primarily when the OEM seeks access to the client database. Under an agency model, it is not reasonable for the OEM to expect the Dealer to send up this customer information. Dealers respect the ability of original equipment manufacturers to develop alternative distribution schemes. They have done so in the past. They will do so once more. It is their privilege. However, when such modifications are done, they are responsible to their Dealers. They should communicate such changes in advance. They should collaborate with their Dealers to address all controversial issues and permit Dealer input on the final model. Importantly, they must comprehend these changes' substantial effects on their Dealers. The value of enterprises will undoubtedly be impacted, and Dealers should be compensated fairly and adequately for these changes. This is not the time to be a passive spectator. As a dealer, this is a time to pay attention, lean in, listen, and connect with whoever your advocates are. Stay in the know, and make sure you have the most significant communication relationship with your OEM. The pandemic, in a way, didn't change many things, but it accelerated many things. And one of them is people's comfort level. It's the very reason why, you know, we have so many of these brick-and-mortar retail places for lease now because we just found a better way and all of a sudden, that old way is not that appealing anymore. Overall, the conversation offers valuable insights into the current state of the dealership buy and sell market and the challenges and opportunities facing the industry. Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
Brian Kramer is the EVP at Cars.com and General Manager of Accu-trade. He is the former General Manager of Germain Toyota of Naples and was responsible for leading the dealership's digital transformation initiative, working to eliminate traditional dealership “pain points” that cause unnecessary friction in transactions. Brian has been named one of Automotive News' "Top 40 Under 40." He was promoted to General Manager of a Mercedes-Benz dealership at the age of 24 after working in all positions in various operations. His career as a general manager spans 19 years and a variety of franchises, including Lexus, Chevrolet, Mercedes-Benz, Cadillac, and Toyota stores in the Midwest and Southeast for AutoNation and the Germain family. Alex, the CEO of cars.com, was so impressed by his performance in the used car area that he recruited him to become the Executive Vice President of Cars.com and General Manager of their amazing Accu-Trade program. Brian begins the show by discussing his experience with Accu-Trade, the lessons he has learned, and how this has altered his outlook in the Automotive Industry. Once upon a time, the marketing guru of marketing gurus, Jay Abraham, stated that, if you think about it, best practices emanate from within an industry. Consequently, we are limited to observing the actions of others in the auto industry. In truth, he maintains, the majority of innovations originate outside an industry, not within it. Everyone can describe the meet-and-greet process at a showroom. How we as car dealers - we'll conduct a needs assessment and analyze the customer's requirements and proceed through the demonstration, test drive, service block, and everything in between, such as the sales menu. The journey is then compared using a Disney journey mapping process. How do you map it out if it's a virtual project? Are your salespeople authorized to visit clients and do these tasks? At what point have you provided them with emancipation guidelines similar to those found in schools or other environments where they are trusted and aided? This is part of Amazon's strength in the process. Apple has credibility and clarity. There are so many excellent best practices from outside the business that we're going to learn considerably more of, rather than learn from the automotive industry. We've seen and heard reports of Carvana's stock value plummeting by as much as 98 percent over the course of the past year. And it does not appear that they will be able to write that ship anytime soon. And I'm not sure if they'll ever write the story in which they played a significant role. When all is said and done, there will be a chapter in the history of the automobile industry that states, "These people really made everyone up their internet game."It altered our viewpoints. It made us believe that perhaps the impossible wasn't impossible after all. Perhaps we can provide a more transparent and straightforward online method. And now it appears that so many dealers have responded so effectively and are so serious about continuing to improve along that path that if a customer could get that in the future from a franchise dealer or an independent dealer, we don't know where it will lead, but I believe they served a purpose at the time. We are currently living in a really intriguing time period. We've spent the past three years in fantasy land. Everyone has achieved record profits, which is wonderful. However, we are observing a significant shift in the market for secondhand cars. And the news is good. It's actually good news because, given the choice between extreme limitations and limits, it's preferable that we figure out how to do what Walmart did years ago, which was to buy better than everyone else, not sell more than anyone else. Discussing Accu-Trade and how it has enabled dealers to rapidly expand their market share or sales volume at a greatly reduced risk? Brian says that It is the key to transforming digital retail from a lead generation tool to a transactional tool, transforming it into a transformational tool. And in the future, it will be a transmission that opens that door. Using Accu-Trade on the CARS platform, dealers can now identify distressed inventory and efficiently liquidate vehicles with industry-leading features such as our integrated appraisal technology, historical VIN activity tools, and value-based condition reports, all of which are designed to help identify the best end user for each vehicle. The CARS + Accu-Trade platform enables the wholesale market to expand and provides dealers with more profitable choices for car acquisition and disposal. Obtaining three essential Key points from the episode on Accu-Trade Tool: Increase your inventory and take advantage of Cars.com's new DIY audience: Nearly half of Cars.com's 25 million monthly consumers with strong intent are interested in trading in or selling their vehicle. Dealers benefit from Accu-Innovative Trade's immediate valuation experiences and guaranteed offers, as well as the ability to intercept the millions of private-party sales that occur each year.Customers enjoy real-time information regarding a vehicle's guaranteed worth, fast access to nearby dealers, and the option to conduct an online transaction in a secure manner. Create a Trade-in Machine on Your Dealer Website: In a matter of minutes, dealers can now provide consumers with guaranteed cash offers and trade-in prices for their precise VIN, as well as more accurate condition and option information. The platform instantly populates the same vehicle valuation data across all consumer interaction channels, including the dealer's website, Dealer Inspire's digital retailing products Online Shopper and Conversations, and the store. Utilize Accu-Sophisticated Trade's automobile evaluation engine: Through a cutting-edge, patent-pending evaluation method, dealers may discover, locate, and acquire the exact vehicles they desire for their lots. Dealers can give consumers complete confidence in every vehicle they appraise and simply utilize Accu-risk-free Trade's vehicle divestment alternatives for any automobiles they have acquired but do not intend to sell. As part of this first-of-its-kind solution, the business will develop an appraisal device that creates a VIN-specific valuation and provides a customized, consumer-facing condition report in a timely manner. The gadget enables dealers to efficiently expand the sophistication of their vehicle acquisition capabilities, providing them with a portable, powerful solution to provide correct valuations from the service lane to the seller's driveway. By combining forces, Cars.com and Accu-Trade provide dealerships with an easier and safer method to buy, sell, and trade vehicles. Accu-Trade is designed to facilitate seamless VIN-level appraisals, which will speed up dealership procedures and increase wholesale revenues for dealers. Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
Cliff is the founder of The Banks Report and the Autovate conference. Cliff Banks has a history of innovation and entrepreneurship in the analysis sector of the automotive industry. An automotive professional for over 30 years and a journalist for over 20 years, Cliff founded The Banks Report in 2013 to fill what he knew was an unmet need for a publication covering the automotive business from an investment perspective. In 2016, he held the first edition of AUTOVATE, which has now become an annual conference for investors and entrepreneurs in automotive retail technology. He established The BanksReport, today's most influential trade newsletter in the automotive retail industry. Global automotive industry trends are rapidly changing! Therefore, they are likely to cause disruption to the incumbent dealership model. Things are no longer as simple as a customer walking into a dealership, looking at options, going for a test drive, completing paperwork, and then purchasing a vehicle. Our industry is in a period of unbelievable volatility, change, and transformation. No one has a real handle on what that looks like or what it's going to look like, especially on the electric vehicle side and the impact there. However, as you know, we have a lot of money in that room. And knowing what the wealthy are doing and where they are putting their money. And how they're approaching this, as well as how they're managing and intend to manage throughout the training and transformation,both from the investment side and from the dealer side, and even from the technical side. Everybody's right; everybody's wrong. Even the people making these decisions probably don't know everything because there's no way for them to predict how everything will turn out. The manufacturers need to create that trust with their dealers. It won't be easy, but if they can build that trust, the ability to leverage some of today's technology, such as connected vehicle technology, to create that wow customer experience is a fascinating possibility.But there has to be trust, and there has to be collaboration. and not every manufacturer's going to pull that off. I think very few are going to be able to pull that off. In order to dominate the market, dealers have to do two things. You better figure out how to sell cars in today's market. If you're in the bottom 50% of your market and you don't have the voice that you would love to have, You better have a great relationship with that OEM If you're in this business, hold onto your pants. 2023 is going to be a different kind of ride than you've seen in the last two or three years. Number two, you have to put a lot of thought into it, pay attention, you know, really get into your data, and understand that things are going to be different. There are moves that have to be made. and depending on those moves, the outcome will be determined or dictated. In 2023, is it going to look somewhat like 2022, somewhat like 2020? Or is it going to be more of a move back to 2019? Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
As the new year quickly approaches, many auto dealers are firming up their projections and business goals for 2023. Making projections for the next 12-24 months is likely harder than most years in the past. Dealers need a clearer understanding of how many EV models will be produced and allocated in the next two years. There are also lingering questions regarding stocking levels for new vehicles, consumer direct sales models, and if build-to-order has any real staying power. But what can dealers do now to prepare for the year ahead? In this episode of the David Spisak Show, we will discuss the future for Auto Dealers as Adam answers the big question of whether now is a good time for dealers to rethink and reinvent to go into 2023. There are a lot of dealers that have unprecedented uncertainty in their brains. What do I do? How do I react to autonomous? How do I react to the potential of the agency model? External disruptions, electrification, connected cars, software as a service, all those things. But Adam believes it's a time of unprecedented opportunity. He says that in times like this is when real opportunities present themselves. "We all grow through our setbacks and challenges, not necessarily through our success. And we're in an incredibly fertile time. Maybe the most exciting time I've ever contemplated in the car business, you know, with digital manufacturers, electrification, autonomous vehicles, all the things that are building momentum or losing momentum around the retail model. The threat of outside competitors coming in and, you know, driving change, the need to be competitive around that could be in some of the most exciting times we've ever been in." If I'm that dealer out there and I'm wondering, what's my priority? And there's a great saying, "keep your eye on the mountain but mind the path" with all the change going on, Execution is key in executing your plan. Many dealers have very different plans out there. But minding that path and making sure we're taking care of our facilities, our people, our partners, like the OEMs and the customer is as important, if not more important, than ever before because there's a very small line that we have to these potential customers of ours and that we can differentiate that experience and still make it personal and still make it local. Adam also supports the concept of Processes in the auto business. He says that "processes are key, and the process will collapse and reorganize and come back together almost as quickly as it falls apart. But minding that path daily. Cause you can't manage what you can't measure. And without process, you get chaos, and you get none of the organization, the efficiency, and the sustainability. The power and the importance of having a great relationship with the OEM and serving the OEM to help them achieve what they want. Creating win-win solutions for both our OEM partners as well as the other stakeholders that we have in the business is always going to be key. We are not entitled to be here. It's a privilege to be here. It's a privilege to represent these manufacturers, but they still need to come up with some great ideas and wonderful products, then bad products and really bad ideas. We see these cycles where when business is very good, and the auto manufacturers advance into our business, And then when business gets a little tighter, they go back and hunker down and build some great products. And they've done what it is that they're supposed to do. So there's that, there's that, that blurry line all the time. But the linkage between these major worldwide brands and the dealer's local connection is still as important as ever. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
Many of the current-day operational shifts in retail automotive are driven by consumers' ever-evolving expectations and habits. Therefore, it is essential to 'future-proof' your dealership by putting processes in place now. As a result of A2Z Sync's one-person sales methodology, retailers have been able to expand their businesses. In this episode of the David Spisak Show, we will discuss the one-person sales concept and how it influences the customer experience. As the world adjusts to a new standard, many businesses are having trouble balancing online and in-person encounters, so please join us in welcoming Natalia Giner, CEO of A2Z Sync. The customer service process has been a minefield for auto dealerships. Natalia has worked in the automobile industry for over 20 years. She has brought her expertise to A2Z Sync to provide customers with a revolutionary experience, primarily focusing on developing innovative, client-centric services. She has been in charge of the A2Z platform's development team for the past three years, during which numerous dealers have successfully converted to the One-Person Sales Model. With a background in product development and business consulting, she is well-suited to her role of advising dealers on adapting to the automobile industry's changing face. A2Z Sync set out to transform the traditional retail industry. A2Z Sync provides operational readiness evaluations, extensive in-dealership training, and continuing technical and training assistance to aid its clients in making the switch to a One-Person Sales Model. To ensure the continued success of its software platform, A2Z Sync creates a bespoke implementation plan for each dealer. Key Takeaways The modern automobile customer is impatient for service, wants answers immediately, and values convenience. Thanks to this revolutionary software, a single salesperson can handle the vast majority of a transaction by themselves. Consistent and unified service throughout the journey is crucial to ensuring your dealership and staff offer the most outstanding digital client experience. We will show you how to take these services beyond your dealership's doors while still catering to your customers' needs. Reduced transaction times, greater PVR, more satisfied customers, and lower employee turnover are just some of the benefits one-person sales models provide to dealers. Since they deal with clients one-to-one, they can establish deeper bonds of trust and loyalty. Every salesman has their own system, and it might be anything from one car per month to ten vehicles every month, but Without a clearly defined process, there are likely a hundred different ways of doing things. Many people throw up their hands in frustration when faced with the procedure. However, there is a reason why FedEx and Amazon both adhere to such strict guidelines; these two companies have a secret weapon: a well-defined method. However, from the client's perspective, transparency is also desired. They desire shared authority over a process. But if you don't have a strategy, how can you offer them joint jurisdiction over it? And thus, Not only is it beneficial to the dealer only, but it also benefits the customer because they can do things the way they want. But how can we tell if we are winning or losing if we don't examine the process and identify areas for improvement? Find out how to set your dealership apart by providing a more personalized and exciting experience. Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
One thing you can count on in this world is change. At some point, things are gonna change. You're having the wrong time, going through a tough time, and having the best day, month, and year of your life. Give it a minute; it will change. In this episode of the David Spisak Show, David talks about change and why it's essential to adapt and embrace change. It might be scary to think about change. Many of us would like to avoid any kind of change, no matter how tiny. Nevertheless, change is a necessary component of your personal development path and, most importantly, should be welcomed. The change affects every aspect of life, but accepting change in your professional life, for example, can make a significant difference in your ability to grow personally. Any company in today's fast-paced world hoping for a slowdown in the rate of change will be very dissatisfied. The population is changing, consumer preferences are changing, technology is changing, and the economy is changing. Businesses that resist change risk becoming out-of-date and unable to compete in the market today, turning into dinosaurs. We see dominant companies. At some point, they were the dominant organization in the sixties, like International Harvester, where Pan American was the number one airline, but where are they today? They're gone. Maybe it's companies like Blockbuster who dominated the video rental business and sold for billions of dollars. Where are they now? They're gone. Why? They didn't change, reinvent, rethink, redeploy their resources, put their head down, and were convinced that if they just kept doing what they were doing, sooner or later, the world would adjust to them. With me not being exempted from change, I need to change, and I must embrace change because I've invested over four decades in the automotive and transportation space, and I have a lot of companies I do business with in that space, on the technology side, on the vendor solution side, and on the dealer side. And so I really want to focus sometimes. In that space specifically, because changes are not coming. Changes are here. Looking back to the last two and a half years, dealers have enjoyed some of the most significant profitability, most of them, the best profitability they've ever achieved in the history of their organizations, and it's been tremendous, which completely changed the auto industry. After 2021, a notorious year that brought about significant changes prompted by supply chain concerns and the coronavirus epidemic, the automotive industry might never be the same. Due to unusually low vehicle inventories, strong consumer demand, and a shortage of automobiles and trucks, supply chain challenges also resulted in record prices and profits. Electric vehicles, supply chains, and new competitors were among the changes in addition to the supplies and prices. As we sit here heading towards the end of the year, we're literally weeks from the end of the year, and we'll be moving into 2023. And as we do, everything is changing yet again. Everything, not one thing, not some things. Everything. The used car market is a shift. The credit market is changing. Interest rates continue to rise. Inflation continues to be stubborn. OEMs are also trying to find their footing as they go forward in 2023 and beyond. EVs will continue to have a larger and larger imprint and impact on our industry. Everything's shifted. Join me being the most exciting time in my 41 years in the retail automotive industry as we continue to enjoy some very good, solid profitability while On the other side of a razor-thin line is unprecedented uncertainty that's driven by a lot of things from EVs to autonomous, to connected car, to software servicing over the year to something called the agency model. Listen to the full episode to get insights on shifting your mindset and understanding why I'm doing what I'm doing. Join David's free weekly coaching call: Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
Today's episode is a little bit different than usual. If you've been listening to me over the past few years, you know that I either share the knowledge I've acquired throughout my life or conduct interviews with people I'm looking for to learn what enables them to live remarkable lives. But I will make a slight change in todays and subsequent episodes. I want to concentrate on the industry in which I've spent the last 40 years of my life: the automotive. While I focus on the automotive industry, specifically the retail side, I'll continue to share experiences and teach skills entirely transferable to any industry. Bringing me to the primary conversation topic for today, "Carvana." Carvana has established itself as an unstoppable force in the used automobile industry. Should dealers be concerned that this automobile brand has altered the public's image of how used cars are purchased and sold? In this episode, we discuss Carvana and provide some advice on how to regain your territory. Even though Carvana did a great job of explaining how simple it is to buy or sell a car online, as dealers, we are aware that they aren't acting any differently from the rest of us. Although there is still a lot of back and forth in their procedure, they have successfully attracted customers who like hassle-free transactions because they have spent so much time and money advertising how simple their transactions are. It's critical to reinforce the notion that dealerships are necessary for various reasons that many consumers may not be aware of. It's essential to promote your sales and inventory data, but it also wouldn't harm to highlight your humanitarian activities and other local affiliations. There is no guilt in letting customers know that their money would be better spent with you than with a large chain because many customers value the effort of shopping locally. I think the problems rest with the company. They face competition from the independent, franchise, new, and used car dealers. While they have significant advantages, such as a multi-year head start in terms of this online open approach to automobile shopping, there are other areas in which they simply cannot compete. A parts and service department is one of the crucial components that enables a typical dealership to maintain a certain degree of ongoing profitability and cash flow. However, this department does much more than just product sales. It allows those dealers to establish a lasting connection throughout the ownership cycle. Listen to the full episode for valuable insights as David shares his thoughts on Carvana and offers up a few tips to reclaim your turf. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
People worry about starting out right. Starting on a good note increases your chances of moving in the right direction, but it's not the only factor. By focusing on finishing what you start, you'll soon find yourself getting much more done, and others will start noticing your results too. When you focus on how you finish, you'll still work HARD, but it helps to translate that extra effort into tangible results.In this episode of the David Spisak Show, David holds a coaching call to discuss why finishing is more important than starting. "The reason why it's the only thing that matters is that that's what you're gonna remember most because it shows you that you can finish what you start."Being in the last quarter of 2022! It is shocking when you look back at your year from when it started until now and see what you have been able to accomplish, what you left halfway, and what you never got a start on.Before you jump into the new year, you need to finish this old year strong, and you must do so.How you begin doesn't matter; what matters is how you end. It really all depends on how you finish. Our deeds and achievements will be our legacy after we are gone. Our actions and inactions during life will reveal who we are. The good news is that our performance at the end can make up for any rocky beginnings. A strong ending cancels out a weak start.The problem is that a lot of times, when we get to adulthood at some point, we intellectually stagnate. We lose our motivation; we lose our inspiration. We're no longer committed. We've kind of given up. We've fallen into a pattern of settling, and Suddenly we settle; we are willing to accept anything.Everything changes at the end. "If you're having the best day of your life or the worst day of your life, just give it some time. It'll change. It's typically way more complicated than it needs to be. and it's always us that makes it, so our insights come outside the people., it's always people that do the same things."David cautions that while trying to make things change for your good, "Let them waste their time. Never let anybody else waste your time. Your time is not replaceable. It's their choice if they want to do it, but it's your choice just as well that you don't want to do it. And when it comes to offloading things, it's important because if you starve your distractions, you feed your focus."Have you ever thought about that? Think about you having the focus on one side, and I have distractions on the other, and they're connected? So as I decrease my distractions from a hundred to zero, my focus will go up. If I feed my distractions, my focus is gonna go down. And if you think about it, I talked about choices.Every choice comes with a second. You've also decided to starve your focus if you feed the distraction. You can only provide one. So you gotta choose which one.Listen to the full episode for valuable insights about how you can change everything you wanted to change despite how you started, from David Spisak.Join David's free weekly coaching call:DM the word "coach" to @spisakd on Instagram ORVisit https://linktr.ee/spisakd for all our linksUpdates here: https://www.facebook.com/groups/davidspisakscommunity/Like this show? Please leave us a rating and review where you're listening right now!
People worry about starting out right. Starting on a good note increases your chances of moving in the right direction, but it's not the only factor. By focusing on finishing what you start, you'll soon find yourself getting much more done, and others will start noticing your results too. When you focus on how you finish, you'll still work HARD, but it helps to translate that extra effort into tangible results. In this episode of the David Spisak Show, David holds a coaching call to discuss why finishing is more important than starting. "The reason why it's the only thing that matters is that that's what you're gonna remember most because it shows you that you can finish what you start." Being in the last quarter of 2022! It is shocking when you look back at your year from when it started until now and see what you have been able to accomplish, what you left halfway, and what you never got a start on. Before you jump into the new year, you need to finish this old year strong, and you must do so. How you begin doesn't matter; what matters is how you end. It really all depends on how you finish. Our deeds and achievements will be our legacy after we are gone. Our actions and inactions during life will reveal who we are. The good news is that our performance at the end can make up for any rocky beginnings. A strong ending cancels out a weak start. The problem is that a lot of times, when we get to adulthood at some point, we intellectually stagnate. We lose our motivation; we lose our inspiration. We're no longer committed. We've kind of given up. We've fallen into a pattern of settling, and Suddenly we settle; we are willing to accept anything. Everything changes at the end. "If you're having the best day of your life or the worst day of your life, just give it some time. It'll change. It's typically way more complicated than it needs to be. and it's always us that makes it, so our insights come outside the people., it's always people that do the same things." David cautions that while trying to make things change for your good, "Let them waste their time. Never let anybody else waste your time. Your time is not replaceable. It's their choice if they want to do it, but it's your choice just as well that you don't want to do it. And when it comes to offloading things, it's important because if you starve your distractions, you feed your focus." Have you ever thought about that? Think about you having the focus on one side, and I have distractions on the other, and they're connected? So as I decrease my distractions from a hundred to zero, my focus will go up. If I feed my distractions, my focus is gonna go down. And if you think about it, I talked about choices. Every choice comes with a second. You've also decided to starve your focus if you feed the distraction. You can only provide one. So you gotta choose which one. Listen to the full episode for valuable insights about how you can change everything you wanted to change despite how you started, from David Spisak. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
How worthwhile would it be if you took the time to sit down? And maybe make a list of your monuments. But what are those? What does this mean to you? In this episode of the David Spisak Show, David digs deep to explain the meaning of The precept "Your Deeds Are Your Monuments." Drawing his insights from a movie called Wonder - "Wonder" tells the story of how this 11-year-old deals with being singled out, excluded, ridiculed, ignored, and noticed everywhere he goes. The One Good Question That Should Guide Us All in Our Daily Life is: "How Do I Want to Be Remembered When I Leave This earth?" It is important to treat everybody equally, not judge people, and treat everybody. Take the time to learn who they are and what they're about, and not so much focus on, you know, where they live and what they look like. When you leave this earth, some people will remember you by the imprint you've left in their lives, hearts, and minds. Your interactions with them shape people's opinions of you. We all have the power over how we choose to live our lives. It's up to us to decide how we want our legacy or life narrative to be remembered. It combines the things you accomplished and other instances in which you left a lasting effect on other people. "As I interact with other people, people that I work with, people that I know, friends of mine, my own family, it is without a doubt the things they've done, their kindness ,going the extra effort doing things without expecting anything in return. It's those things that I remember about everybody and that I will never forget about anybody and everybody who's ever impacted my life from when I was young to who I am right now. " We have the opportunity to build a monument every single day. We don't need anything more than what we have right now. We don't need to be a single step beyond where we are right now. What kind of monuments can you build for your kids today? What kind of monuments can you build for those you work with? For your friends, your loved ones, or even a stranger, you have an opportunity, like I do, like we all do, to build a monument literally at any given time, on any given day. Listen to the full episode for valuable insights about how we can live a life we can all be remembered from our good actions, from David Spisak. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
How worthwhile would it be if you took the time to sit down? And maybe make a list of your monuments. But what are those? What does this mean to you?In this episode of the David Spisak Show, David digs deep to explain the meaning of The precept "Your Deeds Are Your Monuments." Drawing his insights from a movie called Wonder - "Wonder" tells the story of how this 11-year-old deals with being singled out, excluded, ridiculed, ignored, and noticed everywhere he goes.The One Good Question That Should Guide Us All in Our Daily Life is: "How Do I Want to Be Remembered When I Leave This earth?" It is important to treat everybody equally, not judge people, and treat everybody. Take the time to learn who they are and what they're about, and not so much focus on, you know, where they live and what they look like.When you leave this earth, some people will remember you by the imprint you've left in their lives, hearts, and minds. Your interactions with them shape people's opinions of you. We all have the power over how we choose to live our lives. It's up to us to decide how we want our legacy or life narrative to be remembered. It combines the things you accomplished and other instances in which you left a lasting effect on other people."As I interact with other people, people that I work with, people that I know, friends of mine, my own family, it is without a doubt the things they've done, their kindness ,going the extra effort doing things without expecting anything in return. It's those things that I remember about everybody and that I will never forget about anybody and everybody who's ever impacted my life from when I was young to who I am right now. "We have the opportunity to build a monument every single day. We don't need anything more than what we have right now. We don't need to be a single step beyond where we are right now. What kind of monuments can you build for your kids today?What kind of monuments can you build for those you work with? For your friends, your loved ones, or even a stranger, you have an opportunity, like I do, like we all do, to build a monument literally at any given time, on any given day.Listen to the full episode for valuable insights about how we can live a life we can all be remembered from our good actions, from David Spisak.Join David's free weekly coaching call:DM the word "coach" to @spisakd on Instagram ORVisit https://linktr.ee/spisakd for all our linksUpdates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
"A nation divided unto itself cannot stand." Those famous words first uttered by Sam Houston roughly 170 years ago come to mind as we consider the status of the United States of America. Depending on one's persuasion, whether they lean toward democratic ideologies or republican, conservative or liberal, there seems to be an increasing divide amongst those who live within the United States of America. It's time that we educate ourselves not only on party platforms but take time to consider what we truly believe is right. For example, it's okay to be fiscally conservative but then want everyone to have equal opportunity and equal footing. That of itself doesn't make someone republican or democrat. But without taking the time to consider our individual beliefs, it's easy to get sucked into the echo chamber and get lost and divided even further from our neighbor. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
Thank you for joining us on Breakfast With Champions! Today we hear from Brian Benstock, Barbara Majeski, David Spisak & Raylen Davis Brian Benstock: Keynote Speaker, Google Dealer Advisory Board Member, #1 Honda Certified Dealer 16x and #1 Acura Certified Dealer 15x Barbara Majeski: the “Curator of the Good Life”, Lifestyle blogger, Real Estate Investor, TV personality with regular features on the TODAY show, Inside Edition, Good Day New York and many more! David Spisak, an Investor, 9 figure Entrepreneur, Business Growth Expert, Servant Leader, Ex-Board of Director, San Francisco 49ers, Founder of 8 companies, Google Dealer Advisory Board, Partner - 9 figure Restaurant Group, Investor in start-ups, small and mid-level company's, CEO of HealthCheck, NetImpact, Disruptive Growth Solutions, Disruptive Growth! Raylen Davis, a Sales and Mindset coach who uses his experience in combat sports to help entrepreneurs and sales teams increase their revenue through the power of mindset and Inspirational Selling.
Procrastination is a dilemma that plagues many people throughout the world. It's easy to convince ourselves that there is always more time, yet many of our goals go unaccomplished.In this episode of The David Spisak Show, David shares how he breaks down time to ensure he's not wasting any of it. We all have the same amount of hours in a day, days in a week, and weeks in a month; however, those who accomplish uncommon levels of success look at their time differently.The first thing David does at the beginning of a year is he breaks the 12 months into six periods. Doing so allows him to create goals and actions that map to smaller phase lines of time and adds enough urgency to keep taking action.He cautions those who get complacent in taking action. Just because you had one or two good quarters doesn't mean the game is over. He shares a sports analogy as follows:"So if I'm already ahead of my plan halfway through, I don't want to take my foot off the gas. I want to keep going. And the reason I bring this up is low and behold, you know, at the end of September. We were three quarters through the year, now we're down to the last quarter.Something magical happens whether you're watching basketball, whether you're watching football, and all of a sudden, that beginning of the fourth quarter, whether the team is ahead or behind now it grabs the attention of the viewer. And why is that? Well, it's because no matter what happened in the first three-quarters of that contest, how they finish matters."Listen to the full episode for valuable insights about how to stop wasting time and achieve uncommon success, from David Spisak.Join David's free weekly coaching call:DM the word "coach" to @spisakd on Instagram ORVisit https://linktr.ee/spisakd for all our linksUpdates here: https://www.facebook.com/groups/davidspisakscommunity/Like this show? Please leave us a rating and review where you're listening right now!
Procrastination is a dilemma that plagues many people throughout the world. It's easy to convince ourselves that there is always more time, yet many of our goals go unaccomplished. In this episode of The David Spisak Show, David shares how he breaks down time to ensure he's not wasting any of it. We all have the same amount of hours in a day, days in a week, and weeks in a month; however, those who accomplish uncommon levels of success look at their time differently. The first thing David does at the beginning of a year is he breaks the 12 months into six periods. Doing so allows him to create goals and actions that map to smaller phase lines of time and adds enough urgency to keep taking action. He cautions those who get complacent in taking action. Just because you had one or two good quarters doesn't mean the game is over. He shares a sports analogy as follows: "So if I'm already ahead of my plan halfway through, I don't want to take my foot off the gas. I want to keep going. And the reason I bring this up is low and behold, you know, at the end of September. We were three quarters through the year, now we're down to the last quarter. Something magical happens whether you're watching basketball, whether you're watching football, and all of a sudden, that beginning of the fourth quarter, whether the team is ahead or behind now it grabs the attention of the viewer. And why is that? Well, it's because no matter what happened in the first three-quarters of that contest, how they finish matters." Listen to the full episode for valuable insights about how to stop wasting time and achieve uncommon success, from David Spisak. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
Does time matter? Is it even a thing that we should be focused on? In this episode of the David Spisak Show, David shares his perspective on the concept of time and how it can be leveraged to create extraordinary success in all facets of life. We explore the question of what time means in our daily lives. What does it mean from the time we enter this earth to the time we leave? The reality is that regardless of belief systems, we each know that our time on earth is limited, but what we can accomplish inside of that time is not. One of the biggest challenges we face is that we are constantly fighting against time. On one hand, we have more time than we think but less than we want. As a result, we tend to want everything for nothing. We talk ourselves out of doing great things because of how much time we think it will take or how much time it will actually take. What's the cost of these decisions? Listen to the full episode to learn more about how to leverage time for your ultimate advantage. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
Have you ever noticed that there are so many great ideas for products and services that never make it to the finish line? Many people struggle to get their idea from concept to execution or their product from prototype to production. Why is that? In this episode of The David Spisak Show, David explains why merely showing up isn't enough. Hundreds of thousands of entrepreneurs say they want "it" badly. They've seemingly put in the time and committed. Some are quitting jobs to pursue their passion but never can find enough thrust to lift off. Woody Allen has a quote from years where he said, "80% of success is showing up." That sounds pretty good, right? Is showing up enough? David shares that concept through the analogy of going to school. "We know that showing up to school isn't enough. After showing up, we still have to learn the subject matter. We still have to study. We still have to have repetition, and practice over and over again. Merely sitting at our desk doesn't guarantee a good grade. We still must put in the work." Listen to the full episode as David breaks down what you need to know to achieve uncommon success in business and life. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
In this episode of the David Spisak Show, David shares his thoughts about parenting children in a modern, connected world. Things are much different today than in the past; that goes without saying. Children have more access to information at their fingertips than at any other time in our history. That creates new challenges for parents as they seek the best ways to augment their child's learning and provide opportunities for them to grow. "It's our job to add and augment what the teachers teach them at school. Reading, writing, arithmetic, history, or other subjects. If we want our kids to win, I want you to consider right now what you've learned about what it takes to win and what it takes to win. It takes patience. It takes discipline. It takes being able to put off the things that you want for as long as possible. It takes putting in the hard work and commitment—a relentless nature, a resilient nature. It takes being able to be adaptable to any personality. It takes having a mindset that if it is to be, it is up to me." As parents, we must demonstrate the attitudes and behaviors that will empower our children to succeed. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
In this episode of The David Spisak show, David breaks down the difference between the ideal or fantasy of being an entrepreneur versus what the reality of entrepreneurship looks like. Over the last year, David has had the pleasure of meeting over 4,000 entrepreneurs and has gained first-hand insights into their struggles, their questions, their hardships, their successes, and what gets them excited.Social media has created an environment where the false perception of entrepreneurship runs rampant. There are those perpetuating the idea that with minimal work, one can enjoy the life of their dreams. In David's observation, that is doing harm to the people who are putting in the work.It takes work to be successful, not just in business, but also in daily life. It takes work for relationships with loved ones to thrive. It takes work for relationships at work and with clients to thrive. It requires responsibility and showing care and concern for people. It requires us to be reliable and dependable. It takes long hours.There is a big difference between saying you're an entrepreneur and actually being an entrepreneur. The commitment for the authentic is higher, it requires more grit. It's filled with failure and lessons. It requires more time than anyone is willing to admit.It's important that we get clear on where we want to end up, and forget about the fake gurus or those that try and make it sound like with a simple flip of a switch you can live the life of your dreams.Join David's free weekly coaching call:DM the word "coach" to @spisakd on Instagram ORVisit https://linktr.ee/spisakd for all our linksUpdates here: https://www.facebook.com/groups/davidspisakscommunity/Like this show? Please leave us a rating and review where you're listening right now!
In this episode of The David Spisak show, David breaks down the difference between the ideal or fantasy of being an entrepreneur versus what the reality of entrepreneurship looks like. Over the last year, David has had the pleasure of meeting over 4,000 entrepreneurs and has gained first-hand insights into their struggles, their questions, their hardships, their successes, and what gets them excited. Social media has created an environment where the false perception of entrepreneurship runs rampant. There are those perpetuating the idea that with minimal work, one can enjoy the life of their dreams. In David's observation, that is doing harm to the people who are putting in the work. It takes work to be successful, not just in business, but also in daily life. It takes work for relationships with loved ones to thrive. It takes work for relationships at work and with clients to thrive. It requires responsibility and showing care and concern for people. It requires us to be reliable and dependable. It takes long hours. There is a big difference between saying you're an entrepreneur and actually being an entrepreneur. The commitment for the authentic is higher, it requires more grit. It's filled with failure and lessons. It requires more time than anyone is willing to admit. It's important that we get clear on where we want to end up, and forget about the fake gurus or those that try and make it sound like with a simple flip of a switch you can live the life of your dreams. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
Fear is one of the most powerful elements in the universe, impacting virtually everyone. Often we look at fear through a negative lens, like it's something to shy away from. In this episode of the David Spisak show, David explains how we can leverage fear to accomplish extraordinary achievements. We're only born with two innate fears, the fear of falling and the fear of loud noises. Those are our only two fears. When we come into this world as babies, all other fears are learned from experiences and from, most often, other people in our lives. Those fears grew in number and intensity, and experiences exacerbated them. Listen carefully as David explains how to overcome fear and use it as a driver toward success rather than perpetual avoidance and hiding. Discover how to channel your fears toward greatness so that you can live the uncommon life you know you were born to live. Join David's free weekly coaching call: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
Fear is one of the most powerful elements in the universe, impacting virtually everyone. Often we look at fear through a negative lens, like it's something to shy away from. In this episode of the David Spisak show, David explains how we can leverage fear to accomplish extraordinary achievements.We're only born with two innate fears, the fear of falling and the fear of loud noises. Those are our only two fears. When we come into this world as babies, all other fears are learned from experiences and from, most often, other people in our lives. Those fears grew in number and intensity, and experiences exacerbated them.Listen carefully as David explains how to overcome fear and use it as a driver toward success rather than perpetual avoidance and hiding. Discover how to channel your fears toward greatness so that you can live the uncommon life you know you were born to live.Join David's free weekly coaching call:DM the word "coach" to @spisakd on Instagram ORVisit https://linktr.ee/spisakd for all our linksUpdates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
In this episode of the David Spisak show, we get a first-hand look at one of David's free, weekly coaching calls behind the curtain. Each coaching call includes people from all over the world. Some are entrepreneurs, others are solopreneurs. There are managers and franchise owners — some work in the clergy and nonprofits and come from all different walks of life. During each call, David sits with members of the call to share his entrepreneurial experiences, growth experiences, and his failures and adversities — the things he's had to overcome and the lessons he's learned along the way. In this episode, David asks the question: whose life are you living? Sure, that may sound ridiculous at face value, but as David begins to peel back the onion layers, it becomes clear that many of us are holding ourselves to someone else's standards or expectations. We are projecting what others expect of ourselves or chasing their definition of success without realizing that's what we are doing. Throughout this episode, you'll hear from real group members on the David Spisak coaching call. You'll hear their resolve and commitment to take their lives to the next level and identify what they truly want to achieve. Join the free coaching call with David Spisak: DM the word "coach" to @spisakd on Instagram OR Visit https://linktr.ee/spisakd for all our links Updates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
In this episode of the David Spisak show, we get a first-hand look at one of David's free, weekly coaching calls behind the curtain. Each coaching call includes people from all over the world. Some are entrepreneurs, others are solopreneurs. There are managers and franchise owners — some work in the clergy and nonprofits and come from all different walks of life.During each call, David sits with members of the call to share his entrepreneurial experiences, growth experiences, and his failures and adversities — the things he's had to overcome and the lessons he's learned along the way.In this episode, David asks the question: whose life are you living? Sure, that may sound ridiculous at face value, but as David begins to peel back the onion layers, it becomes clear that many of us are holding ourselves to someone else's standards or expectations. We are projecting what others expect of ourselves or chasing their definition of success without realizing that's what we are doing.Throughout this episode, you'll hear from real group members on the David Spisak coaching call. You'll hear their resolve and commitment to take their lives to the next level and identify what they truly want to achieve.Join the free coaching call with David Spisak:DM the word "coach" to @spisakd on Instagram ORVisit https://linktr.ee/spisakd for all our linksUpdates here: https://www.facebook.com/groups/davidspisakscommunity/ Like this show? Please leave us a rating and review where you're listening right now!
People have self-limiting beliefs that keep them from reaching their full potential. David is helping business leaders experience uncommon, accelerated success. David Spisak is currently the founder and chief consultant at Disruptive Growth Solutions; a firm dedicated to helping business leaders accelerate growth based on real-world expertise and tactical strategies. Previously, David was President & CEO of ReverseRisk, a web-based analytics program used by dealers to help manage their operations. David founded ReverseRisk in 2008 and sold it to Reynolds and Reynolds in 2016. He has worked with the owners of many leading groups to help them use data to optimize their performance and evaluate acquisition opportunities. Later David joined AutoNation where he was responsible for managing a $2.3 billion, 35 store region with over 3,500 associates. He won AN's top honor for guiding his market to becoming the highest performing in the entire country. Connect with David Spisak Website - https://davidspisak.com/ Connect with David Hill Website- http://www.davidihill.com/Facebook- https://www.facebook.com/davidihill/ YouTube- https://www.youtube.com/user/hillteam17 LinkedIn- https://www.linkedin.com/in/davidihill Book: https://www.amazon.com/Sales-Playbook-Simple-Strategies-Close/dp/1628652861 Free Gift: https://callreluctance.davidihill.com/ Free 30-minute Coaching Call https://www.trycoaching.net Monthly Training with David- https://35callchallenge.com/ David's Monthly Article – http://www.davidihill.com/5mistakes/ FACEBOOK COMMUNITY Please follow and join my Group- https://www.facebook.com/groups/ptmastery/ OUR LEAD PROVIDER SPONSORS VULCAN7 https://www.vulcan7.com/pathtomastery/
Thank you for joining us on Breakfast With Champions! Today we hear from David Spisak, an Investor, 9 figure Entrepreneur, Business Growth Expert, Servant Leader, Ex-Board of Director, San Francisco 49ers, Founder of 8 companies, Google Dealer Advisory Board, Partner - 9 figure Restaurant Group, Investor in start-ups, small and mid-level company's, CEO of HealthCheck, NetImpact, Disruptive Growth Solutions, Disruptive Growth!
Thank you for joining us on Breakfast With Champions! Today we hear from David Spisak, an Investor, 9 figure Entrepreneur, Business Growth Expert, Servant Leader, Ex-Board of Director, San Francisco 49ers, Founder of 8 companies, Google Dealer Advisory Board, Partner - 9 figure Restaurant Group, Investor in start-ups, small and mid-level company's, CEO of HealthCheck, NetImpact, Disruptive Growth Solutions, Disruptive Growth!
Show Notes: - David's Polexican (Polish + Mexican) upbringing in California - His sense of urgency in getting things done - His career transition from the automotive to the tech industry - Measuring the level of threshold for pain, risk, and adversity - Expanding his philanthropic ventures Learn more about David Spisak: Website: https://disruptivegrowthsolutions.com/ (https://disruptivegrowthsolutions.com/) Facebook: https://www.facebook.com/disruptivegrowthsolutions (https://www.facebook.com/disruptivegrowthsolutions) Instagram: https://www.instagram.com/disruptivegrowthsolutions/ (https://www.instagram.com/disruptivegrowthsolutions/) LinkedIn: https://www.linkedin.com/in/davidspisak/ (https://www.linkedin.com/in/davidspisak/) Twitter: https://twitter.com/DisruptiveGrow1 (https://twitter.com/DisruptiveGrow1) For more information and to explore podcast episodes, visit http://themikecroc.com (themikecroc.com). To drop him an email, use: info@peoplebuildinginc.com Follow Mike on social media: LinkedIn: https://www.linkedin.com/in/michael-ciorrocco/ (https://www.linkedin.com/in/michael-ciorrocco/) Facebook: https://www.facebook.com/mikeciorrocco (https://www.facebook.com/mikeciorrocco) Instagram: https://www.instagram.com/mikeycroc (https://www.instagram.com/mikeycroc) Twitter: https://twitter.com/mikeycroc (https://twitter.com/mikeycroc) If you haven't smashed the subscribe button, do it here➡️ https://www.youtube.com/channel/UCGWHuKojqZfcXmvGCAi_t1Q/ (https://www.youtube.com/channel/UCGWHuKojqZfcXmvGCAi_t1Q/) The views and opinions expressed on the "What Are You Made Of?" podcast are solely those of the author and guests and should not be attributed to any other individual or entity. This is an independent production of Mike "C-Roc" Ciorrocco. The podcast production and the book "What Are You Made Of?" are the author's original works. All rights of ownership and reproduction are retained—copyright 2021.
Thank you for joining us on Breakfast With Champions! Today we hear from David Spisak, an Investor, 9 figure Entrepreneur, Business Growth Expert, Servant Leader, Ex-Board of Director, San Francisco 49ers, Founder of 8 companies, Google Dealer Advisory Board, Partner - 9 figure Restaurant Group, Investor in start-ups, small and mid-level company's, CEO of HealthCheck, NetImpact, Disruptive Growth Solutions, Disruptive Growth!
Thank you for joining us on Breakfast With Champions! Today we hear from Brian Benstock, Barbara Majeski, David Spisak & Raylen Davis Brian Benstock: Keynote Speaker, Google Dealer Advisory Board Member, #1 Honda Certified Dealer 16x and #1 Acura Certified Dealer 15x Barbara Majeski: the “Curator of the Good Life”, Lifestyle blogger, Real Estate Investor, TV personality with regular features on the TODAY show, Inside Edition, Good Day New York and many more! David Spisak, an Investor, 9 figure Entrepreneur, Business Growth Expert, Servant Leader, Ex-Board of Director, San Francisco 49ers, Founder of 8 companies, Google Dealer Advisory Board, Partner - 9 figure Restaurant Group, Investor in start-ups, small and mid-level company's, CEO of HealthCheck, NetImpact, Disruptive Growth Solutions, Disruptive Growth! Raylen Davis, a Sales and Mindset coach who uses his experience in combat sports to help entrepreneurs and sales teams increase their revenue through the power of mindset and Inspirational Selling.
Thank you for joining us on Breakfast With Champions! Today we hear from Brian Benstock, David Spisak & Raylen Davis Brian Benstock: Keynote Speaker, Google Dealer Advisory Board Member, #1 Honda Certified Dealer 16x and #1 Acura Certified Dealer 15x David Spisak, an Investor, 9 figure Entrepreneur, Business Growth Expert, Servant Leader, Ex-Board of Director, San Francisco 49ers, Founder of 8 companies, Google Dealer Advisory Board, Partner - 9 figure Restaurant Group, Investor in start-ups, small and mid-level company's, CEO of HealthCheck, NetImpact, Disruptive Growth Solutions, Disruptive Growth! Raylen Davis, a Sales and Mindset coach who uses his experience in combat sports to help entrepreneurs and sales teams increase their revenue through the power of mindset and Inspirational Selling.
Thank you for joining us on Breakfast With Champions! Today we hear from Brian Benstock, Barbara Majeski, David Spisak & Raylen Davis Brian Benstock: Keynote Speaker, Google Dealer Advisory Board Member, #1 Honda Certified Dealer 16x and #1 Acura Certified Dealer 15x Barbara Majeski: the “Curator of the Good Life”, Lifestyle blogger, Real Estate Investor, TV personality with regular features on the TODAY show, Inside Edition, Good Day New York and many more! David Spisak, an Investor, 9 figure Entrepreneur, Business Growth Expert, Servant Leader, Ex-Board of Director, San Francisco 49ers, Founder of 8 companies, Google Dealer Advisory Board, Partner - 9 figure Restaurant Group, Investor in start-ups, small and mid-level company's, CEO of HealthCheck, NetImpact, Disruptive Growth Solutions, Disruptive Growth! Raylen Davis, a Sales and Mindset coach who uses his experience in combat sports to help entrepreneurs and sales teams increase their revenue through the power of mindset and Inspirational Selling.
Thank you for joining us on Breakfast With Champions! Today we hear from Brian Benstock, Barbara Majeski, David Spisak & Raylen Davis Brian Benstock: Keynote Speaker, Google Dealer Advisory Board Member, #1 Honda Certified Dealer 16x and #1 Acura Certified Dealer 15x Barbara Majeski: the “Curator of the Good Life”, Lifestyle blogger, Real Estate Investor, TV personality with regular features on the TODAY show, Inside Edition, Good Day New York and many more! David Spisak, an Investor, 9 figure Entrepreneur, Business Growth Expert, Servant Leader, Ex-Board of Director, San Francisco 49ers, Founder of 8 companies, Google Dealer Advisory Board, Partner - 9 figure Restaurant Group, Investor in start-ups, small and mid-level company's, CEO of HealthCheck, NetImpact, Disruptive Growth Solutions, Disruptive Growth! Raylen Davis, a Sales and Mindset coach who uses his experience in combat sports to help entrepreneurs and sales teams increase their revenue through the power of mindset and Inspirational Selling.
Thank you for joining us on Breakfast With Champions! Today we hear from Barbara Majeski, David Spisak & Raylen Davis Barbara Majeski: the “Curator of the Good Life”, Lifestyle blogger, Real Estate Investor, TV personality with regular features on the TODAY show, Inside Edition, Good Day New York and many more! David Spisak, an Investor, 9 figure Entrepreneur, Business Growth Expert, Servant Leader, Ex-Board of Director, San Francisco 49ers, Founder of 8 companies, Google Dealer Advisory Board, Partner - 9 figure Restaurant Group, Investor in start-ups, small and mid-level company's, CEO of HealthCheck, NetImpact, Disruptive Growth Solutions, Disruptive Growth! Raylen Davis, a Sales and Mindset coach who uses his experience in combat sports to help entrepreneurs and sales teams increase their revenue through the power of mindset and Inspirational Selling.
"We all have the ability to make someon's life better and to serve." This was only one of the quotes from David Spisak in this episode of how to use your uncommon to power you. Have you ever felt uncommon but leaned more into the common to power you? David challenges that theory, as he talks everything from his strengths vs superpowers, thinking differently, optimizing your income, and his soul goal to "empty his head before he isdead." Lolita leaves you with 6 considerations of how to lean into your uncommon: Challenge your thinking Open your mind to endless possibilities Make the most of your time Move with connection and collaboration Optimize your income Next up is action Show Breakdown: Minute 2.05 - CC&C and About the Show Minute 2.57 - Outline of the 6 considerations Minute 8.21 - David Spisak Minute 12.56 - David talks Strengths vs Superpowers Minute 18.37 - Lolita talks her superpowers Minute 19.50 - You are not different than the apps in your phone Minute 32.37 - New Book Alert Minute 43.30 - Paenting Tips according to David Spisak Stay Connected to David https://www.facebook.com/groups/333445165125102 https://davidspisak.com/podcast/ Stay Connected to Lolita https://www.lolitawalker.com https://www.nstagram.com/heycoachwalker https://www.facebook.com/groups/coachingcocktailsconversations
Thank you for joining us on Breakfast With Champions! Today we hear from David Spisak, an Investor, 9 figure Entrepreneur, Business Growth Expert, Servant Leader, Ex-Board of Director, San Francisco 49ers, Founder of 8 companies, Google Dealer Advisory Board, Partner - 9 figure Restaurant Group, Investor in start-ups, small and mid-level company's, CEO of HealthCheck, NetImpact, Disruptive Growth Solutions, Disruptive Growth!