CarDealershipGuy — the internet's viral car dealer and market commentator — shares unbiased and transparent insights into the car market. Join 100,000+ weekly listeners who tune in to hear from auto industry leaders, innovators and CarDealershipGuy himself. For more free car market insights, visit dealershipguy.com and follow CarDealershipGuy on X (@GuyDealership) — Or check out cdgpodcast.com to catch every other episode of the CDG Podcast. Interested in advertising with CarDealershipGuy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here
The CarDealershipGuy Podcast is a must-listen for anyone interested in the car industry. Hosted by an anonymous car dealership professional, this podcast provides unique industry insights and features interviews with top players in the field. The show covers a wide range of relevant topics that you won't find anywhere else, making it a valuable resource for insiders and enthusiasts alike. The anonymity of the host adds an intriguing element to the podcast, leaving listeners curious about his background and expertise.
One of the best aspects of The CarDealershipGuy Podcast is its outstanding discussion and analysis of different aspects of the car business. Each episode shines a light on interesting topics that are rarely covered elsewhere, allowing listeners to gain a deeper understanding of the industry. The host's pedigree of guests is also impressive, bringing in experts who provide valuable insights into specific areas of the car business. Whether it's discussing autonomous vehicles or exploring new market trends, this podcast consistently delivers informative and engaging content.
While there are many positives to this podcast, one potential drawback is its narrow focus on the car industry. If you're not particularly interested in cars or don't work in the automotive sector, some episodes may not resonate as strongly with you. However, even for those who aren't industry insiders, there are still plenty of fascinating insights to be gained from listening.
In conclusion, The CarDealershipGuy Podcast is an excellent source of industry knowledge and entertainment for anyone interested in the car business. With its insider perspective and intriguing anonymity, this podcast offers unique perspectives and expert interviews that are both informative and enjoyable to listen to. Whether you're an industry insider seeking valuable insights or simply curious about how the automotive world operates behind-the-scenes, this podcast is well worth a listen.
In this episode of the Industry Spotlight, joining host Sam D'Arc are Todd Hatch, Service Director at Palm Springs Nissan, and Malcolm Richardson, Senior Automotive Account Manager at Uber for Business to discuss how dealerships can eliminate the massive P&L leak caused by traditional shuttle and loaner fleets. Todd shares how he slashed his monthly transportation spend by $6,000 and reduced his loaner fleet from 50 cars to 12 by pivoting to an on-demand model. They unpack how direct DMS integrations allow service advisors to book rides in seconds, improving CSI by removing the friction of idle shuttles and late pickups. Ultimately, the conversation provides a blueprint for dealers to reclaim wasted overhead and send thousands of dollars directly back to the bottom line. This episode of the Car Dealership Guy Podcast is brought to you by Uber for Business. Uber - Learn how Uber for Business is transforming the service lane by replacing outdated shuttle programs with on-demand mobility that elevates the customer experience. Discover how top dealerships are using centralized transportation dashboards and partner integrations to lower operational costs, improve CSI scores, and keep service bays moving. Learn more at https://businesses.uber.com/CDG Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 01:20 The $12,000 Monthly Black Hole. 02:10 Why Saturday Shuttles Were A Disaster. 03:15 The 50 Loaner Cars Hemorrhaging Cash. 04:15 Why Small Repairs Tanked CSI More. 05:20 One Question That Diffused Every Complaint. 07:25 The Relief From Firing The Shuttle. 08:45 The Biggest Myth About "Free" Shuttles. 09:30 One Click From The DMS Killed The Job. 12:25 The Controller's Shock At The First Bill. 13:30 How Uber Replaced Parts Drivers Too. 18:40 The 38 Parking Spots Hidden In Waste. 23:10 The One Mistake Todd Would Fix. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Jason Graciano, Partner & General Manager at White Plains Honda - Michael Ross, Fixed Operations Director at Larry Green Chevrolet This episode is brought to you by: Zurich – Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs, and wealth‑building profit participation strategies. Grounded in our mission to provide clarity, confidence, and certainty, we help dealers protect what matters, strengthen performance, and build a legacy for the road ahead. Learn more at https://carguymedia.com/4cNTwyu Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today I'm joined by Jim Roche, CEO of Warrcloud. This conversation breaks down the massive $32 billion surge in warranty work, why customer pay is decelerating, and how dealers can use technology to fix "leaky" receivables and technician dissatisfaction. Jim reveals the tactical steps needed to modernize the service lane before the "death spiral" of rising prices drives your customers away. This episode is brought to you by: 1. Podium - the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn't driving real outcomes, it's time to take a closer look @ here 2. CDG Recruiting – Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we've placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit @ here to get started. 3. WarrCloud - Your warranty claims process shouldn't drain your profits—or your people. Dealers reduce costs, speed up reimbursements, and uncover new revenue opportunities—while consistently improving OEM claim scores. The future of fixed ops belongs to those who adapt. Let's talk about automating your warranty processing today. Visit @ here Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 04:20 The Death Spiral Pricing Out Customers 06:50 Why Techs Feel Underpaid for Warranty 08:50 Why Your $25 Clerk Can't Handle Warranty 12:25 Fixed Ops Now Drives 54% 14:40 The $6 Million in Warranty Receivables 18:45 The Bob and Gladys Factor Killing Profits 22:10 Why 54% of Gross Gets 0% Time 24:15 The Two-Step AI Primer for Dealers 26:25 The Two-Day AI Summit That Changed Walzer Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Jonathan Gray, COO of Cavender Auto Group - Rob Cavender, President and CEO of Cavender Auto Group - Vin Stazzone, Chairman at HIGHSTREET | Automotive - Mike Keese, Agency President at HIGHSTREET | Automotive - Phil Pecoraro, Operating Partner at Murdock CDJR This episode is brought to you by: Zurich – Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs, and wealth‑building profit participation strategies. Grounded in our mission to provide clarity, confidence, and certainty, we help dealers protect what matters, strengthen performance, and build a legacy for the road ahead. Learn more at https://carguymedia.com/4cNTwyu Highstreet Automotive - Highstreet Automotive specializes in insurance solutions for automotive dealerships, working with operators across the country to help manage risk, control costs and protect long-term profitability. Explore solutions at https://bit.ly/4eQhn3i Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today I'm joined by Erikka Tiffani, General Manager at Walser Hyundai Brooklyn Park. In an industry defined by grind and tradition, Erikka breaks down how Walzer has successfully implemented a 4-day work week and a non-commissioned sales model. We discuss the transition from traditional F&I "boxes" to a one-point-of-contact system that actually maintains high PVR. This episode is brought to you by: 1. Podium - the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn't driving real outcomes, it's time to take a closer look @ here. 2. Nomad Content Studio - The team behind the dealers you actually see on social media. Nomad works in your dealership to build a brand new pipeline of sales driven by social media content. They're the same team behind names like George Saliba, Benzs & Bowties, and EV Auto—dealers who've built national brands and sold more cars in the process. If you want your dealership to be next, head to @ here and book a call. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 02:35 Daycare Worker Who Walked Into A Dealership. 04:50 Why Salesmen Said She Was The Receptionist. 08:20 The GM With A Play Closet In Her Office. 10:55 Why Resumes Lie, Hunger Doesn't. 12:30 The Car Washer Selling 25 Cars A Month. 16:10 The Four-Day Work Week That Works. 18:45 Why Walzer Killed The F&I Box. 23:45 The F&I Gap Nobody Expected. 27:10 Why He Hired Someone "Not Ready." 32:15 The Skill Most GMs Lack. 36:50 When A Customer Refused To Shake Hands. 48:30 Why $5,000 In Printers Had To Go. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Stephen M. Rowley, President of Cox Automotive - Aharon Horwitz is the Co-Founder and CEO of Fullpath - David Boice, Co-Founder and CEO of Team Velocity - Ron Almeida, General Manager of Colonial Ford of Plymouth This episode is brought to you by: Zurich – Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs, and wealth‑building profit participation strategies. Grounded in our mission to provide clarity, confidence, and certainty, we help dealers protect what matters, strengthen performance, and build a legacy for the road ahead. Learn more at https://carguymedia.com/4cNTwyu Team Velocity – Team Velocity helps dealerships deliver faster, smarter, and more connected customer experiences through fully integrated platform technology. From websites and advertising to retention solutions and a native CDP, Team Velocity provides the tools dealerships need to succeed in every stage of the customer journey. Visit https://teamvelocitymarketing.com/ for more information or to request a demo. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
In this episode of the Industry Spotlight, joining host Sam D'Arc are Michael Naim, VP at Zurich North America, and Jeff Glanzmann, Dealer Principal at Glanzmann Subaru, to discuss why many dealers are "flying blind" by relying on quarterly PDFs for their most valuable profit centers. This conversation breaks down how to move from a reactive "set it and forget it" mentality to a data-driven operation that yields massive returns on premium. Michael and Jeff reveal why transparency in reinsurance is no longer optional and how real-time visibility can actually fix your used car reconditioning and CSI. This episode of the Car Dealership Guy Podcast is brought to you by Zurich North America. Zurich.Insurance - Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs, and wealth‑building profit participation strategies. Grounded in our mission to provide clarity, confidence, and certainty, we help dealers protect what matters, strengthen performance, and build a legacy for the road ahead. Learn more @ here. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 03:00 Why Dealers Fly Blind On Reinsurance. 04:35 The Quarterly PDF Trap. 06:45 The 120-Day Claim Surprise. 08:30 Why Sloppy Recon Destroys Profits. 10:00 The CSI Boost Nobody Saw Coming. 12:00 The Spinal Surgery Test. 16:30 The 70% Return Dealers Miss. 20:30 Why Your CRM Won't Save You. 22:15 The Dashboard That Forces Honesty. 24:20 Why Keeping Managers Dark Was A Mistake. 33:55 The One Call Every Dealer Must Make. 35:15 The One Number That Matters. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Don Hall, President & CEO, Virginia Automobile Dealers Association - Morgan Abeyie, Podium Service AI Product Manager at Podium - Daniel Negalha, Corporate Fixed Ops Director at McGovern Automotive Group This episode is brought to you by: Haig Partners – When it comes to selling your life's work, trust the advisors who have built a reputation for maximizing value for family-owned dealerships. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at https://haigpartners.com/. Podium – Most service departments know exactly what they should be doing — the follow-ups, the declined services, the outbound outreach. They just don't have the bandwidth to do it. Podium's Service AI handles it all, end-to-end, so nothing falls through the cracks. Visit http://podium.com/cdg to see it in action. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today I'm joined by Matt Leone, CEO of DriveCentric. Matt breaks down why "tech bloat" is killing dealership margins and how shifting from task management to real-time engagement hubs can stop lead leakage across Sales, F&I, and Service. We also dive into the future of AI agents and why your next "employee" might actually be a machine-learning model. This episode is brought to you by: 1. Lotlinx – Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting prices. Put LotGPT to work for your dealership today, totally free, @ here. 2. CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights — confidential, compliant, no travel required. Join dealers representing 3,000+ rooftops @ here. 3. DriveCentric – DriveCentric puts dealerships in the Fast Lane to the Customer with a modern engagement platform built to move faster, connect teams, and keep every customer moving forward. Visit @ here to learn more Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 02:40 The Bill That Could Ban Chinese Cars. 05:10 Why Australian Dealers Make Zero On New Cars. 07:10 The Threat Destroying Blue Sky Values. 09:25 Why Toyota Stores Trade For 15X Earnings. 12:50 Why US Trucks Are Safer Than China. 18:10 Dealer Profits Still Double Pre-COVID. 21:50 The One Brand Where Bargains Are Appearing. 24:45 The Smart Lever When New Car Gross Drops. 26:40 Why Salespeople Can't Afford The Cars They Sell. 30:50 The Mercedes Turnaround That Made It Hot Again. 45:55 Infiniti Stores Selling For Zero Blue Sky. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Jacob Shepherd, Dealer Principal at Chevrolet of Troy - Amber Good, Senior Product Marketing Manager at CDK Global - Robert F. O'Koniewski, EVP and General Counsel at Massachusetts State Automobile Dealers Association, Inc. This episode is brought to you by: Haig Partners – When it comes to selling your life's work, trust the advisors who have built a reputation for maximizing value for family-owned dealerships. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at https://haigpartners.com/. CDK Global – CDK Global empowers dealers with the tools and technology they need to build deeper relationships with customers and sell and service more cars. Visit https://www.cdkglobal.com/ Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
In this episode of the Industry Spotlight, joining host Sam D'Arc are Luke Parker, Finance Manager at BMW Greensboro and Erik Wielgos, Director of Dealer Success at Service Payment Plan to discuss how after a new GM changed the goalposts with a "50% penetration or pay cut" ultimatum, Luke Parker had to find a way to sell VSCs to customers the banks wouldn't touch. This conversation breaks down the tactical shift from traditional financing to 0% payment plans that drove a 20% surge in F&I performance. We explore how to handle luxury repair objections, the reality of chargebacks, and the massive untapped opportunity in cash-buyer protection. This episode of the Car Dealership Guy Podcast is brought to you by Service Payment Plan. Service Payment Plan - Service Payment Plan, Inc. (SPP) is the industry leader in providing interest-free payment plans for F&I products sold throughout the United States and Canada. SPP enables the auto industry's leading dealers, administrators, and OEMs to provide their customers with an affordable and customizable method to protect their vehicles. With its 40+-year history of unparalleled service, long-standing partnerships, and integrations with the leading software platforms in the industry, SPP stands at the forefront of the future of automotive retail. Contact us @ DealerSuccess@sppinc.net to learn more Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 01:35 The Sly GM Move That Forced A Scramble. 03:00 Why Luxury Customers "Don't Buy" VSCs. 07:45 The 0% Fix When Banks Say No. 12:00 How SPP Added 15 Points Overnight. 18:15 The $500 PVR Jump That Changed Everything. 21:15 Why Targeting Subprime Destroys Chargebacks. 24:20 Selling More Than VSCs With SPP. 26:45 Why No Credit Check Is A Compliance Shield. 33:45 The Service Drive Trick That Closes In 3 Minutes. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Lonny Soza, Lonny Soza, Vice President of Fertitta Automotive - Michael Byrd, Chief Revenue Officer of Informativ - Alex Lawrence, CEO & Co-Founder of EV Auto This episode is brought to you by: Haig Partners – When it comes to selling your life's work, trust the advisors who have built a reputation for maximizing value for family-owned dealerships. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at https://haigpartners.com/. Informativ – Informativ's SmartPencil gives dealers a credit-qualified, lender-specific first pencil the moment a soft pull returns -- VIN-level accurate, optimized for both consumer payment and dealer profit. It eliminates the guesswork that costs deals and speeds up the sales process. See how it works at https://informativ.com/ Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today's show features: - Jim Sabino, Fixed Operations Director at All American Ford Paramus - Chris McPhillips, Fixed Operations Director at Nissan, Hyundai, & Genesis of Cool Springs This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies' Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today I'm joined by Alan Haig, President of Haig Partners. We dive into the shifting landscape of the auto buy-sell market, specifically focusing on how potential Chinese OEM entry could devastate U.S. franchise values. Alan breaks down the massive valuation gap between "Blue Chip" brands like Toyota and the struggling "Zero Blue Sky" franchises, while revealing why 15x multiples are still happening in today's market. This episode is brought to you by: 1. Overfuel - Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they've got you covered. Visit @ here and enter code CDG500 to get $500 OFF a new website. 2. Siro - Siro's AI gives dealerships full visibility into every conversation. It records, transcribes, and analyzes in-person conversations. Proactively flagging compliance issues, missed revenue opportunities, and training gaps. Go to @ here to learn more 3. Haig Partners - Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it @ here. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 02:40 The Bill That Could Ban Chinese Cars. 05:10 Why Australian Dealers Make Zero On New Cars. 07:10 The Threat Destroying Blue Sky Values. 09:25 Why Toyota Stores Trade For 15X Earnings. 12:50 Why US Trucks Are Safer Than China. 18:10 Dealer Profits Still Double Pre-COVID. 21:50 The One Brand Where Bargains Are Appearing. 24:45 The Smart Lever When New Car Gross Drops. 26:40 Why Salespeople Can't Afford The Cars They Sell. 30:50 The Mercedes Turnaround That Made It Hot Again. 45:55 Infiniti Stores Selling For Zero Blue Sky. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Sen. Bernie Moreno, (R - OH) - Mike Stanton, President & CEO of National Automobile Dealers Association - Samira Jusupovic, Founder of 4Evermomentum This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies' Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/ 4Evermomentum – We help dealerships move inventory faster by bringing visibility, control, and efficiency into the logistics process, from acquisition to frontline. By focusing on speed to sale, reducing delays, and improving how information is managed throughout the shipment lifecycle, we help dealers protect margins and operate with more confidence. Learn more at https://www.4evermomentum.com and start gaining more control, move inventory faster, and partner with a team that brings accountability and control. My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Welcome to Dealer War Room from Car Dealership Guy — a new series where host Yossi Levi sits down with top operators to break down the biggest challenges in auto retail. Today I'm joined by Matt Bowers, Owner of Matt Bowers Automotive Group, Todd Blue, CEO of LAPIS, and Andy Wright, Managing Partner of VINart Dealerships. In this episode, we get into the growing tension between dealers and OEMs — from affordability and negative equity to mandated tech. We also break down the split in the buy-sell market, rising FTC pressure, and why the franchise system is going through a major reset. This episode is brought to you by: 1. CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights. Join dealers representing 3,000+ rooftops @ here. 2. Nomad Content Studio – The team behind the dealers you actually see online. Nomad works in your dealership to build a brand new pipeline of sales driven by social media content. If you want your dealership to be next, head to @ here and book a call. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 03:25 Why Toyota Stores Trade For 10X Earnings. 07:25 The California Buy Most Dealers Ignore. 09:15 Why Mercedes Dialed Back EVs Early. 12:35 Why Auto Retail Gets So Much Hate. 16:45 Why Small Country Stores Won't Sell. 21:10 How 84-Month Loans Trap Buyers. 26:40 The Dealer Decision That Forces OEMs To Change. 32:15 Why American Carmakers Killed Cheap Cars. 36:10 The Regulation Destroying Engines. 42:25 Why Follow-Up Became Adversarial. 46:20 The CSI Fix Nobody Will Try. 52:45 Just Leave The Brand If You Hate Stair Steps. 58:45 The Question Every CEO Must Answer. 01:02:50 Why Franchisees Have Zero Protection. 01:08:10 The Margin Obsession Killing Partnerships. 01:12:50 The $75 Million FTC Warning. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Jeffrey Ramsey, CMO of Ourisman Cars - Jason Daury, Vice President of Sales at CarCutter - Jacob Rose, Photo Department Manager at Titus Will Auto Group This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies' Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/ CarCutter – CarCutter is an AI-powered vehicle media processing platform that helps dealerships modernize their vehicle photography workflow and drive sales. We go beyond simple image editing to provide a comprehensive solution for building a scalable and repeatable merchandising process. Visit https://carguymedia.com/4c9sgM8 to learn how to improve your online showroom and maximize the return on your digital investments. My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today's show features: - Tully Williams, Fixed Operations Director at The Niello Company - Darren Spenst, Founder and CEO of The Laundry Guy - Renee Crisler, Owner/Founder of Reilly Crisler Jumpstart Memorial Fund This episode is brought to you by: CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights — confidential, compliant, no travel required. Join dealers representing 3,000+ rooftops at https://cdgcircles.com The Laundry Guy – A cost-reduction partner for automotive groups, specializing in uniform, linen, and facility service contracts. Our team audits invoices and renegotiates agreements to drive 30–50% savings while improving contract terms. Send us your most recent invoice and we will do a free audit based on our industry data. https://thelaundryguy.com My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today I'm joined by Rob Cochran, 2026 Chairman of NADA and CEO of #1 Cochran. We dive into the high-stakes world of dealer advocacy, exploring how NADA defeated the onerous CARS rule and why the FTC still has the industry in its crosshairs. Rob breaks down the "alignment gap" between OEMs and dealers, the looming threat of Chinese EVs, and why the franchise system must overhaul the customer experience to survive. This episode is brought to you by: 1. EasyCare - Pulseprotectsusa.com is providing our audience with a special offer of four free Pulse modules* installed and a free safety analysis. Visit @ https://www.easycaremidwest.com/pulse-protection/ today to claim yours! *4 modules per dealership group, installed by a Pulse technician only. 2. Veramatic - Every dealer wants clean closes, controlled cash flow, and confidence in true profitability. Most still operate without them. Until now. Meet Veramatic: the accuracy layer your DMS never built. Get clean, consistent, trusted accounting data, normalized before it hits the GL, automatically. Learn more @ www.veramatic.io/CDG or watch last Thursday's episode with Jen Speerbrecher here: https://youtu.be/MGS0W7f3miU 3. CDG Recruiting - Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we've placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit @ https://www.cdgrecruiting.com/ to get started. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 06:25 The FTC Rule That Almost Broke Dealers. 09:45 Why The FTC Is Watching Your Website Price. 13:35 NADA's Smart Fight Against OEM Overreach. 16:40 Why 97% Of Dealers Hate Stair Steps. 23:10 The 90-Day Problem Ruining Generational Plans. 26:00 The China Threat Dealers Ignore. 29:55 Would Rob Ever Sell A Chinese Franchise? 31:25 Billions At Risk From New OEMs. 41:25 The Trait That Prevents Business Death. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Tustin Ulrich, General Manager of Roper Kia - William (Bill) H. Camastro JR., DP/Managing Partner of Gold Coast Cadillac - Matthew Bird, General Manager of Arrow Motors This episode is brought to you by: CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights — confidential, compliant, no travel required. Join dealers representing 3,000+ rooftops at https://cdgcircles.com My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today I'm joined by Fred Timbrook, CEO at Timbrook Automotive. We dive into Fred's unique diversification into Power Sports, the intense efficiency required to run a high-volume collision center, and the personal philosophy of a dealer who also serves as a senior pastor. This episode is brought to you by: 1. Experian - By combining precise audience targeting with deep automotive insights, you can identify high-intent buyers, re-engage existing customers, drive service retention, and grow both sales and revenue with less wasted spend. Visit @ here for more info. 2. Lotlinx - Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting prices. Put LotGPT to work @ here. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, from posting to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call @ here. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 12:00 Why Working Harder For The Same Beliefs Backfired. 14:20 The 54-Year-Old Dad Who Made His Son Buy The Company. 18:25 Why Rural Stores Outperform When Metro Markets Struggle. 19:45 The Surprising Side Business With Better ROI Than Cars. 20:50 Why Customers Reject $400 Car Payments But Buy $500 Toys. 27:35 The Collision Metric That Determines Feast Or Famine. 33:55 Why Small Stores Pay The Same As Large Ones For Software. 39:20 The 72-Year-Old Goal That Drives A 50-Store Empire. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Bradley Wise, Executive Manager at Ferman Chevrolet Mazda - Tomislav Mikula, Founder of Delivrd - Bryan Gelfand, General Sales Manager at Community Cars This episode is brought to you by: CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights — confidential, compliant, no travel required. Join dealers representing 3,000+ rooftops at https://cdgcircles.com My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today's show features: - CA State Senator Roger Niello, representing the 6th district - Eric Niello, National Business Development Manager at The Niello Company and AutoFiPro - Scott Painter, Founder and CEO of TrueCar This episode is brought to you by: Overfuel – Dealers: You're torching $30 of every $100 in marketing spend when your site flunks Google's basic performance test. Why keep using outdated website technology that's killing your profits? Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they've got you covered. Go to https://overfuel.com/ and use code CDG500 in the comment box for $500 OFF. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today, I'm joined by Jen Speerbrecher, Vice President at Veramatic. We dive into the "unsexy" but critical world of the dealership back office, where tribal knowledge is disappearing, and manual errors are eating into razor-thin margins. Jen explains why your DMS often fails as a source of truth and how top-performing controllers are using automation to cut month-end closing times in half while guaranteeing 100% accuracy. Want learn more? Send Jen your biggest accounting challenges at askjen@veramatic.io This episode is brought to you by: 1. Lotlinx - Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting prices. Put LotGPT to work for your dealership today, totally free, @ here. 2. Veramatic - Every dealer wants clean closes, controlled cash flow, and confidence in true profitability. Most still operate without them. Until now. Meet Veramatic: the accuracy layer your DMS never built. Get clean, consistent, trusted accounting data, normalized before it hits the GL, automatically. Learn more @ www.veramatic.io/CDG. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 01:45 The Financial Lie Controllers Live With. 02:25 Why CPAs Fail At Auto Dealerships. 03:55 How Typos Steal Thousands From Dealers. 04:25 The Penny That Reveals Hidden Losses. 05:45 Your DMS Is Lying To You. 06:00 The Recipe For Back Office Disaster. 12:20 When Experience Becomes A Liability. 13:20 What Automation Exposed After 90 Days. 15:55 The Controller Who Tried To Break Her Own Software. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Jonathan Beard, Used Car Director at John Elway Cadillac - Greg Johnson, General Manager at Mohawk Honda Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today I'm joined by Brian Dorsett, President of Dorsett Automotive. Brian breaks down why he is moving away from OEM-mandated digital spend, his "Big Stick" radio branding tactics, and the strict inventory rules required to survive in today's margin-compressed market. We also discuss the "catcher's view" of leadership and the reality of managing sub-prime and prime brands under one campus. This episode is brought to you by: 1. Lotlinx - Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting prices. Put LotGPT to work for your dealership today, totally free, @ here. 2. Experian - By combining precise audience targeting with deep automotive insights, you can identify high-intent buyers, re-engage existing customers, drive service retention, and grow both sales and revenue with less wasted spend. Visit @ here for more info. 3. CDG Recruiting – Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we've placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit @ here to get started. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 02:10 Why A Catcher Sees The Game Better Than Everyone Else. 08:00 The Sophomore Year Goal Sheet That Predicted His Future. 14:25 Why A $595 Pack Saves Dealers From Bad Inventory Bets. 18:35 Why 75% Of Customers Buy Something Else. 32:15 The Unusual Radio Tactic That Cuts Through Digital Noise. 33:55 Why This Dealer Cut Digital Spend Without Regretting It. 39:45 The Brutal Reality Of Competing Against Tier Two Markets. 41:10 The Crazy Move To Buy An Aldi For A Used Car Building. 52:55 The Honest Truth About Aging That Bothered This Dealer Most. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Mike Yates, General Manager of BMW of Bridgewater - Tim Turner, Regional Manager / Partner of Byrider This episode is brought to you by: Overfuel – Dealers: You're torching $30 of every $100 in marketing spend when your site flunks Google's basic performance test. Why keep using outdated website technology that's killing your profits? Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they've got you covered. Go to https://overfuel.com/ and use code CDG500 in the comment box for $500 OFF. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
In this episode of the Industry Spotlight, joining host Sam D'Arc are Damian Arras, General Sales Manager at Credit Union Auto Sales, and Barton Harris, Chief Revenue Officer of Titan Secure, to discuss a South African-inspired prevention model that stops vehicle theft before a car ever crosses the curb. Damien shares how his New Mexico dealership eliminated losses by shifting from reactive GPS tracking to proactive ignition and fuel-cut technology. Barton explains how this "prevention-first" approach secures inventory in high-crime areas while creating a significant F&I revenue stream with a 90% plus customer penetration rate. The conversation also highlights how "bait car" technology is helping local law enforcement catch repeat offenders without the danger of high-speed chases. Have questions about Titan Secure? Reach out to Barton Harris directly: Cell: 480.392.6620 Email: barton@titansecure.com This episode of the Car Dealership Guy Podcast is brought to you by Titan Secure. Titan Secure - Titan Secure is a multi-layered vehicle theft prevention system built specifically for automotive retailers. Dealers protect their inventory, gain real-time inventory intelligence, and implement a reinsurance-friendly profit center that goes far beyond traditional GPS recovery solutions. Learn more @ https://carguymedia.com/3PsN5Ju. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 03:25 Why A 2:00 AM GPS Alert Is Completely Useless. 05:00 The Judge Who Praised A Thief For Logging Into Zoom. 07:35 When Your Inventory Becomes Uninsurable. 09:45 Why One Dealer Refuses To Play Vigilante. 13:45 The $0 Fix That Ends Dead Inventory Loss. 16:20 The Insurance Lie Every Dealer Believes. 18:55 Why Car Companies Might Want Theft To Happen. 35:00 The Two-Minute Blackout That Terrified A Dealer. 39:25 The Ride-Along That Exposed Auto Theft's Dark Secret. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Damon Egan, Service Director at Sherwood Ford - Steve Shaw, Trainer/President at Steve Shaw Training - Richard Lupo, Fixed Operations Director Apple Tree Honda and Acura This episode is brought to you by: Overfuel – Dealers: You're torching $30 of every $100 in marketing spend when your site flunks Google's basic performance test. Why keep using outdated website technology that's killing your profits? Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they've got you covered. Go to https://overfuel.com/ and use code CDG500 in the comment box for $500 OFF. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today I'm joined by Chris Walsh, President and Acting CEO at The Reynolds and Reynolds Company. Chris breaks down how to transition from a fragmented "bolt-on" tech stack to a unified AI ecosystem that automates routine administrative tasks. This conversation provides the blueprint for "agentic" AI and the radical restructuring of the accounting and service departments over the next five years. This episode is brought to you by: 1. Podium - The AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn't driving real outcomes, it's time to take a closer look @ here. 2. Openlane - The world's best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. If you've never used OPENLANE before, or it's been a while since you have, you're eligible to earn up to $2,500 in buy or sale fee credits. Learn more @ here. 3. Reynolds and Reynolds - Reduce your cycle time with ReconVision, an automated reconditioning workflow that tracks vehicles from start to finish and helps maximize used vehicle profits. Visit @ here for more information. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 13:30 Why Dealerships Now Have More Employees Than 10 Years Ago. 17:10 The Real Reason Dealers Aren't Eliminating People—Yet. 19:55 The Three-Phase AI Playbook Every Dealer Needs To Know. 22:40 Why Agentic AI Is About Augmentation, Not Replacement. 24:10 The Used Car Data Advantage That Changes Pricing Forever. 25:20 The Accounting Department Overhaul No One Is Talking About. 31:20 Why Salespeople Will Stop Answering Internet Leads Entirely. 34:45 How EV Policy Whiplash Created A Multi-Billion Dollar Inventory Problem. 35:55 The “Status Quo” Objection That Keeps Chris Walsh Up At Night. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Kelly Van Blommestein, Dealer Principal / Managing Director at Werribee and Western Auto Group - Adam Crowell, Chief Legal & Strategy Officer at KPA - Barrett (Charapp) Beaty, Partner at Charapp & Weiss, LLP This episode is brought to you by: Overfuel – Dealers: You're torching $30 of every $100 in marketing spend when your site flunks Google's basic performance test. Why keep using outdated website technology that's killing your profits? Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they've got you covered. Go to https://overfuel.com/ and use code CDG500 in the comment box for $500 OFF. KPA — the compliance platform built specifically for auto dealers, covering everything from EHS and HR to F&I and cybersecurity. Over 15,000 dealerships trust KPA to handle the regulatory complexity so they can focus on running their business — visit https://kpa.io/ to request a demo. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today, Sam D'Arc is joined by Joey Logano, NASCAR Driver and Co-Owner of Huntersville Ford. Joey breaks down his transition from the NASCAR track to the dealership floor, revealing how he applies a "Sunday report card" mentality to retail operations. We explore the complexity of managing inventory, the "brutal" nature of automotive competition, and why Joey is focused on building a generational legacy beyond racing. This episode is brought to you by: 1. Openlane - The world's best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. If you've never used OPENLANE before, or it's been a while since you have, you're eligible to earn up to $2,500 in buy or sale fee credits. Learn more @ here. 2. Lotlinx - Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting prices. Put LotGPT to work for your dealership today, totally free, @ here. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, from posting to feedback. Book a call @ here. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 05:20 Why Joey Logano Is Pouring Gasoline On A Flame. 08:55 The Billionaire Mentor Joey Logano Calls For Advice. 09:45 What Joey Logano Learned Drinking From A Fire Hose. 16:15 The NASCAR Rule Joey Logano Applies To Dealership Drama. 18:30 Why Winning A Race Isn't Winning Championships. 22:20 The One Feeling Business Can't Give Joey Logano. 23:45 How Joey Logano Compares Pit Crews To Dealership Teams. 29:00 The Brutal Truth About Saying No To Opportunity. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Jeremy Nowling, Sales and Implementation Director at Rohrman Automotive Group - Doug Karr, Principal SEO at Overfuel - Michael Beauregard, Supervisory Special Agent at NICB This episode is brought to you by: Overfuel – Dealers: You're torching $30 of every $100 in marketing spend when your site flunks Google's basic performance test. Why keep using outdated website technology that's killing your profits? Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they've got you covered. Go to https://overfuel.com/ and use code CDG500 in the comment box for $500 OFF. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
In this episode of the Industry Spotlight, joining host Sam D'Arc are Roman Spriggs, General Manager of All Things Automotive, and Ross Tinkham, VP of Automotive at Podium, to discuss how Roman replaced a potential human hire with an AI agent named Alex. This "AI employee" helped the small-town independent dealer achieve record sales months in early 2026 by managing 24/7 customer inquiries and setting appointments overnight. Tinkham emphasizes that successful integration requires a 30 to 60-day commitment to training the technology to match the dealership's unique culture and voice. Ultimately, the group warns that dealers who fail to adopt AI now risk being "silently fired" by consumers with modern expectations. This episode of the Car Dealership Guy Podcast is brought to you by Podium. Podium - The AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn't driving real outcomes, it's time to take a closer look @ https://www.podium.com/car-dealership-guy. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 03:45 Your Sales Team Isn't the Problem… This Is 06:00 I Replaced a Salesperson With AI… Here's What Happened 13:10 This AI Turned a Dead Sales Floor Into Chaos 17:10 If You Don't Have AI Yet… You're Already Losing 20:30 You Won't Be Able to Tell AI From Humans Soon 21:50 Most AI Companies Will Burn You 23:20 Buyers Can Now Shop 100 Dealers Instantly 24:10 Customers Now Expect Replies at 2 AM 26:05 CRM Tasks Are Killing Your Dealership Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Andy Wright, Managing Partner at Vinart Dealerships - Ryan Carlstedt, EVP Fixed Operations at Willis Automotive Group - Darren Spenst, Founder and CEO of The Laundry Guy - Wes Lloyd, Service Director at Stuckey Auto This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies' Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/ The Laundry Guy – A cost-reduction partner for automotive groups, specializing in uniform, linen, and facility service contracts. Our team audits invoices and renegotiates agreements to drive 30–50% savings while improving contract terms. Send us your most recent invoice and we will do a free audit based on our industry data. https://thelaundryguy.com Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today I'm joined by Michael Joe Cannon, Owner of Cannon Motors of Mississippi. After stepping away from a coaching career at Ole Miss to take over his father's 12x12 used car lot, Michael has scaled his group to 37 rooftops by treating business like a team sport. He breaks down his "Circle of Life" philosophy, explaining why employee stability is the ultimate defensive play against market volatility and direct sales threats. This episode is brought to you by: 1. Podium - The AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn't driving real outcomes, it's time to take a closer look @ here. 2. Experian - If you're ready to step up your game to the next level – outpacing the competition and building customer loyalty – there's only one place to go from here: Experian Automotive. They're the only ones with exclusive data across vehicles, consumers, and credit—plus expert data scientists who connect the dots to uncover the insights you need. Get the industry-leading insights from Experian Automotive today @ here. 3. CDG Recruiting – Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we've placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit @ here to get started. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 08:05 Why Athletes Dominate in the Car Business 11:45 Why the “Good Old Days” Were Actually Easier 12:15 The Real Reason Dealers Need Fixed Ops to Survive 15:10 Your Employees Are Worth More Than Your Inventory 18:50 “They Didn't Get Fired… They Fired Themselves” 21:05 Your Reputation Matters More Than Millions 27:10 The Strategy to Keep Customers Forever 35:45 Scaling Culture Is the Hardest Problem in Growth Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - James V Seale, Managing Partner / General Manager at Granbury Kia - Maggie Pugesek, Partner at C&M Coaching - Ryan Knight, Director of Operations of Knight Automotive GroupThis episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies' Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/ Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today Sam D'Arc is joined by Randy Parker, CEO of Hyundai and Genesis Motor North America. Randy breaks down how Hyundai is navigating a market that's down 5% in early 2026, absorbing the cost of 15–25% tariffs, managing dealer profitability and inventory pressure, and making tens of billions in U.S. infrastructure bets designed to secure the brand's next 50 years. This episode is brought to you by: 1. Reynolds & Reynolds - Reduce your cycle time with ReconVision, an automated reconditioning workflow that tracks vehicles from start to finish and helps maximize used vehicle profits. ReconVision doesn't just help you track your reconditioning, it helps you fix it. Visit @ here for more information. 2. Lotlinx - Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting price. Put LotGPT to work for your dealership today, totally free, @ here. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call @ here. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 05:35 The Hidden Cost of 25% Tariffs on Automakers 08:45 The 2 Things That Decide Whether an OEM Wins or Loses 10:15 Why Hyundai Is Doubling Down on EVs While Others Pull Back 11:10 The Strategy Behind Hyundai's “Seat for Every Purse” Lineup 15:30 The #1 Problem Keeping Hyundai's CEO Up at Night 17:30 The Real Way Dealers Make Money 27:25 What's Actually Happening With Amazon Car Buying 29:30 The Old-School Dealer Strategy That Still Wins in 2026 36:25 “Nothing Happens Until We Sell a Car” Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Hicks Layton, Finance/Sales Manager at Hicks Automotive Group - Michael Dunne, CEO of Dunne Insights LLC - RussFlipsWhips, RFW Training This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies' Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/ Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today's show features: - Zac Kinch, General Manager of Rohrman Toyota - Dave Spannhake, Founder & CEO of Reunion Marketing - Jason Mahoney, Sr. Director of Marketing at Carter Myers Automotive This episode is brought to you by: Experian Automotive – Nearly 90% of dealers are concerned about rising fraud, with 75% reporting a measurable impact on their operations. In the past year, 85% have suspected or confirmed fraud cases. The fix? Experian Automotive's Fraud Protect. Trust Experian to help protect your dealership. Learn more at https://www.experian.com/automotive/fraud-protect Reunion Marketing – Reunion Marketing was founded by a team that built their digital strategy inside a large dealership group, giving them firsthand insight into what dealers actually need from their marketing partners. Ten years later, Reunion has helped thousands of dealerships grow through industry leading SEO, Generative Engine Optimization, and paid search strategies built specifically for automotive. Learn more at http://reunionmarketing.com/ Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today I'm joined by Mo Zahabi, AVP of Product Consulting at Cox Automotive. Most dealers think the race begins when the lead arrives. But by that point, the customer has often been in-market for five or six weeks already. Mo breaks down how first-party data inside the Cox Automotive ecosystem can reveal buying signals before a lead ever exists, why fragmented dealership tech stacks create wasted effort and employee turnover, and how dealers can modernize customer engagement by focusing on real behavior instead of outdated tactics. This episode is brought to you by: 1. Podium - The AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn't driving real outcomes, it's time to take a closer look @ https://www.podium.com/car-dealership-guy. 2. BizzyCar - BizzyCar helps dealerships identify vehicles with open recalls and automatically schedule service appointments using AI and the industry's most accurate recall data. The result: more customers returning to your service lane and more recall revenue captured. See how it works at https://info.bizzycar.com/cdg 3. Cox Automotive - Discover what's driving improved customer experiences—and dealership results. Download the Drivers of Shopper Satisfaction ebook from Cox Automotive today @ https://carguymedia.com/464vOfw Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 08:05 The Real Problem at Dealerships Isn't Margin Compression 09:55 “5 Minute Lead Response?” — You're Already 5 Weeks Late 10:20 Why Dealers Should Stop Waiting for Leads 11:00 The Customer Data Mistake Costing Dealers Millions 13:40 The CRM Change That Instantly Deleted 850,000 Tasks 19:00 The Difference Between a Smart CRM and a Dumb CRM 21:15 “Playing Poker With the Customer's Cards Face Up” 26:40 Why F&I Bottlenecks Are Killing Dealership Efficiency 34:20 Dirty Data Is Like Putting Diesel in a Gas Engine Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Mike Minerva, General Manager/Partner of Capital Motor Cars - Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at CDK Global - Ben Saxon, General Manager of Inver Grove Ford This episode is brought to you by: Experian Automotive – Nearly 90% of dealers are concerned about rising fraud, with 75% reporting a measurable impact on their operations. In the past year, 85% have suspected or confirmed fraud cases. The fix? Experian Automotive's Fraud Protect. Trust Experian to help protect your dealership. Learn more at https://www.experian.com/automotive/fraud-protect CDK Global – CDK Global empowers dealers with the tools and technology they need to build deeper relationships with customers and sell and service more cars. Visit https://www.cdkglobal.com Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Today I'm joined by John Hiester, Dealer Principal at John Hiester Automotive Group. In this conversation, we discuss how video and AI are transforming sales and F&I coaching, why Hiester moved toward salaried “product specialists,” and how diversification—from parts distribution to real estate—creates new stability beyond vehicle sales. This episode is brought to you by: 1. Lotlinx - Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. Fluent in your market, your dealership, and your inventory, LotGPT analyzes live inventory, real-time market supply, and shopper demand to surface risk and opportunity VIN by VIN. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting price. Put LotGPT to work for your dealership today, totally free, @ here. 2. Openlane - The world's best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. If you've never used OPENLANE before, or it's been a while since you have, you're eligible to earn up to $2,500 in buy or sale fee credits. Learn more @ here. 3. CDG Recruiting - Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we've placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit @ https://www.cdgrecruiting.com/ to get started. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 04:20 Videoing F&I added $600 per deal instantly. 08:20 Videotaping transactions unlocked $600 more per deal. 11:50 "You get what you settle for". 16:45 Carvana buying dealerships is just competition. 19:15 Beating big metro stores from a tiny town. 24:10 Daily red-yellow-green sheets drive accountability. 27:30 Taking cars to customers instead of waiting. 29:20 Stealing college grads from Apple with a program. 44:50 The employee who almost quit and stayed. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Charlie Spradlin, Sales Director, Art Moehn Auto Group - Yogesh Darji, Founder & CEO of AgentDynamics - Michael Speigl, Dealer Principal of We Auto This episode is brought to you by: Experian Automotive – Nearly 90% of dealers are concerned about rising fraud, with 75% reporting a measurable impact on their operations. In the past year, 85% have suspected or confirmed fraud cases. The fix? Experian Automotive's Fraud Protect. Trust Experian to help protect your dealership. Learn more at https://www.experian.com/automotive/fraud-protect AgentDynamics – The AI-powered BDC platform helping dealerships win on speed-to-lead and long-term customer engagement. With full CRM and DMS integrations, it handles voice, SMS, and email communication in under 60 seconds. Visit http://agentdynamics.ai/cdg and use code CDGPOD to start your 30-day pilot. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Garry Keyser, President of L. B. Smith Lincoln - Matt Norris, Fixed Ops Director at Bozard Ford - Kevin Proctor, Service and Parts Director at Classic Chevrolet This episode is brought to you by: Great America – Planning a new service lane, collision center, or showroom refresh? GreatAmerica finances dealership build‑outs and remodels—including service equipment, collision & repair, body & paint, EVSE, car wash, signage, and software. Our fast credit decisions keep projects on schedule, while flexible financing structures are designed to support growth, efficiency, and long‑term ROI—without tying up cash needed for inventory, staffing, or daily operations. Visit https://carguymedia.com/4l4uK13 to learn more! Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today I'm joined by Paul Nadjarian, Chief Product Officer at Carfax. We break down why the smartest dealers are shifting from one-time gross to lifetime value, how vehicle history data closes the trust gap with consumers, and why “homegrown” inventory is becoming the most profitable used-car strategy. Paul also explains how automation and consumer signals are quietly driving higher service retention and better acquisition decisions without adding dealer workload. This episode is brought to you by: 1. Lotlinx - Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. Fluent in your market, your dealership, and your inventory, LotGPT analyzes live inventory, real-time market supply, and shopper demand to surface risk and opportunity VIN by VIN. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting price. Put LotGPT to work for your dealership today, totally free, @ https://lotlinx.com/LotGPT/. 2. Podium - Podium, the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn't driving real outcomes, it's time to take a closer look @ https://www.podium.com/car-dealership-guy. 3. Carfax - Drive long-term customer loyalty with CARFAX. Visit @ https://carfax.com/CDG to learn more. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 07:30 Why Gross Per Deal Is the Wrong Metric 10:25 The Inventory That Sells Faster and Makes More 12:40 The 19-Point Service Retention Gap 13:00 Miss Year One… Lose the Customer 28:00 The 20% Lift from Trust-Based Messaging 28:15 The 30% Lift from Coordinated Messaging 31:30 The Goldmine Most Service Lanes Ignore 33:20 The Used Car Section That Outsold the Rest 38:36 Without Loyalty, Dealer Economics Collapse Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Leonard Bellavia, Founding Partner of Bellavia Cohen P.C. - Mike Van Ryn, Vice President of Talent Development at Zeigler Auto Group - Terry Lange, Assistant General Manager at Suburban Ford of Ferndale This episode is brought to you by: Great America – Planning a new service lane, collision center, or showroom refresh? GreatAmerica finances dealership build‑outs and remodels—including service equipment, collision & repair, body & paint, EVSE, car wash, signage, and software. Our fast credit decisions keep projects on schedule, while flexible financing structures are designed to support growth, efficiency, and long‑term ROI—without tying up cash needed for inventory, staffing, or daily operations. Visit https://carguymedia.com/4l4uK13 to learn more! AutoHauler Exchange – Auto Hauler Exchange is the vehicle transportation marketplace connecting shippers and carriers directly to remove inefficiencies, cut delivery timelines in half, and save 15-20% on transport. Visit https://www.autohaulerexchange.com/ to set up your free account today. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today I'm joined by David Wyler, CEO of Jeff Wyler Automotive Family. We dig into why Wyler abandoned traditional corporate management in favor of a “coach” model, how a strict 100-mile acquisition rule protects execution, and why culture—not capital—is the only defensible edge left in consolidation. David also unpacks his massive acquisition of the Midwest Auto Group, the lessons of stagnation during COVID, and what it really takes to scale a family business without losing its soul. This episode is brought to you by: 1. YSM Design - YSM Design, your expert in automotive dealer architecture, helps dealer principals and fixed/ variable ops teams improve the bottom line with EV readiness checks, OEM brand image updates/new-store requests, and expansions or renovations—big or small—powered by instant renderings, immersive 360s, and LiDAR scans that reduce surprises and speed decisions; visit @ here or call 404-249-4555 2. Siro - Siro's AI gives dealerships full visibility into every conversation. It records, transcribes, and analyzes in-person conversations. Proactively flagging compliance issues, missed revenue opportunities, and training gaps. Go to @ https://www.siro.ai/cdg to learn more 3. CDG Recruiting - Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we've placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit @ https://www.cdgrecruiting.com/ to get started. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 08:20 Herb Chambers' advice on buying dealerships everywhere. 18:45 Why every single manager got fired and rehired. 24:20 The game film trick that fixed F&I managers. 25:55 How an internal playbook killed outside training programs. 31:40 The brutal truth about being a second-generation dealer. 39:55 Why practicing golf is actually terrifying. 46:05 What COVID really did to company performance. 46:55 The NFL analogy exposing every dealership's weakness. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Rob Dell, Vice President of Bob Ruth Ford - Frank Zombo, Vice President of Sales at Auto Hauler Exchange - John Murphy, Used Vehicle Director at Holler-Classic Automotive Group This episode is brought to you by: Great America – Planning a new service lane, collision center, or showroom refresh? GreatAmerica finances dealership build‑outs and remodels—including service equipment, collision & repair, body & paint, EVSE, car wash, signage, and software. Our fast credit decisions keep projects on schedule, while flexible financing structures are designed to support growth, efficiency, and long‑term ROI—without tying up cash needed for inventory, staffing, or daily operations. Visit https://carguymedia.com/4l4uK13 to learn more! AutoHauler Exchange – Auto Hauler Exchange is the vehicle transportation marketplace connecting shippers and carriers directly to remove inefficiencies, cut delivery timelines in half, and save 15-20% on transport. Visit https://www.autohaulerexchange.com/ to set up your free account today. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today's show features: - Bob Kuehl, Vice President of Fixed Operations at Zeigler Auto Group - John Bishop, Service Director at Volkswagen of Clarksville - Vince McIsaac, Director of Parts Operations at Hawk Auto Group This episode is brought to you by: Impel – Your sales team should be selling—not answering the same questions after hours or chasing low-intent leads. Impel AI works 24/7, instantly answering complex inventory, trade-in, and financing inquiries while booking appointments automatically. And with Agentic Response capability, Impel AI interprets the context of each lead source in real time and delivers tailored journeys that drive 26% more sales conversions. Your reps can finally focus on engaging with ready-to-buy shoppers at exactly the right moment and closing deals more efficiently. See how we turn your BDC into a sales powerhouse. Learn more at https://carguymedia.com/3MZnxmf. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Today I'm joined by Michael Maroone, Chairman and CEO of Maroone USA. Michael breaks down why new cars are becoming commodities, where profit has actually migrated, and why culture, curiosity, and operational freedom matter more than pay plans. This episode is brought to you by: 1. Podium - 78% of customers buy from the first business that responds, yet most businesses reply an hour or more late. Jerry 2.0 is the only fully customizable AI Employee. Jerry learns your playbooks, understands your inventory, schedules appointments, books test drives, handles trade-ins, books consultations, sends promotions, requests reviews, and learns from your feedback—within minutes, day or night. Businesses now let Podium's AI Employees handle 40% of their inbound leads, giving teams more time for their customers—and more time home for dinner. Learn what Jerry can do for you @ here! 2. Carfax - Drive long-term customer loyalty with CARFAX. Visit @ https://www.carfax.com/ to learn more. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call @ http://www.trynomad.co Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 06:10 Instead of GMs, use equity-owning "President Partners." 06:45 Use a "Freedom Frame" for flexible governance. 08:00 High goodwill stores make partner buy-ins impossible. 19:55 Never use compensation to run your business. 21:10 Ask 20 questions in every elevator ride. 24:15 New car product has been totally commoditized. 26:15 We are facing a lost generation of CapEx. 32:15 Measure "Super PVR" to see total deal economics. 39:45 Reject framework agreements; they only hinder growth. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
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