Podcast appearances and mentions of neen james

  • 107PODCASTS
  • 156EPISODES
  • 35mAVG DURATION
  • 1WEEKLY EPISODE
  • Oct 14, 2025LATEST

POPULARITY

20172018201920202021202220232024


Best podcasts about neen james

Latest podcast episodes about neen james

The Big Talk with Tricia Brouk
Why Luxury Is a Leadership Strategy with Neen James

The Big Talk with Tricia Brouk

Play Episode Listen Later Oct 14, 2025 28:15


If you've ever wondered how the most successful leaders create exceptional experiences that actually drive results, this episode is for you. Because this week I'm once again joined by the amazing Neen James, a speaker and leadership strategist who has worked with everyone from the Four Seasons to the FBI!   With boundless energy, quick wit, and actionable insights, Neen serves as a confidante to C-suite leaders to help them elevate experiences and achieve greater focus, communication, and influence.   She's been named one of the Top 30 Leadership Speakers by Global Gurus multiple years running and recently joined the board of the World Luxury Chamber of Commerce. Originally from Australia, she's currently living her best life in Tampa, Florida.   In this episode, we'll explore: Why true luxury is a mindset, not a price point, and the four luxury mindsets people have How leaders can transform ordinary interactions into extraordinary ones by creating “champagne moments” The reason word choices like “investment” vs “fee” can elevate your professional communication Creating true advocates for your business   More from Neen James Her first appearance on the podcast in Episode 28 Her book, Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business Website: https://neenjames.com/  LinkedIn: http://www.linkedin.com/in/neenjames  Instagram: http://www.instagram.com/neenjames/  YouTube: http://www.youtube.com/user/AussieNeen    More from Tricia  Join me LIVE for my Free Monthly Workshop Explore my content and follow me on YouTube Follow me on Instagram  Connect with me on Facebook  Connect with me on LinkedIn  Visit my website at TriciaBrouk.com

Customer Service Revolution
225: Exceptional Experiences with Need James

Customer Service Revolution

Play Episode Listen Later Oct 9, 2025 36:19 Transcription Available


Summary: In this engaging conversation, Neen James, a leadership strategist and author, discusses the importance of creating exceptional experiences in business and life. She emphasizes that luxury is a mindset, not just about expensive things, and shares insights on how to make people feel seen, heard, and valued. The discussion covers the significance of human connection in a digital age, the research behind luxury as a mindset, and practical strategies for transforming relationships in business. Neen also introduces her concept of 'champagne moments'—small, joyful experiences that can elevate everyday interactions. The conversation concludes with a focus on actionable takeaways for leaders and businesses to implement in their practices. Takeways: Luxury is a mindset that everyone can embrace. Listening with your eyes enhances human connection. Creating exceptional experiences is vital in business. Champagne moments can bring joy to everyday life. Transforming relationships from transactional to transformational is key. Everyone deserves to feel special and valued. Human connection is more important than ever in a digital age. Luxury is about experiences, not just material things. Investing in relationships with team members and vendors is crucial. Exceptional experiences can be created without significant costs. Chapters:   00:00 Introduction to Neen James and Her Work 05:05 The Importance of Making People Feel Seen and Heard 07:59 Transforming Relationships in Business 10:52 Luxury as a Mindset 14:04 Creating Exceptional Experiences 18:00 The Human Connection in Customer Service 21:06 Tactical Ways to Make Others Feel Valued 23:35 Champagne Moments and Daymaker Dopamine 26:50 The Five Luxury Levers for Business Success 29:41 Conclusion and Key Takeaways 35:17 CSR_ShowClose.mp3 35:47 CSR_ShowClose.mp3 This episode is sponsored by Fin.  Learn more here Links: Fin.ai/csrevolution  Learn more about how Fin, the #1 customer service agent! Neen James new book, Exceptional Experiences Ask John!  Submit your questions for John, to be aired on future episode:  tdg.click/ask Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Books:  https://thedijuliusgroup.com/shop/ Blogs on Above and Beyond Culture: https://thedijuliusgroup.com/category/above-beyond-culture/ Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

The Speaker Lab
How to Create Exceptional Audience Experiences with Neen James

The Speaker Lab

Play Episode Listen Later Oct 7, 2025 39:47


“My job is to make [event planners] look like a rock star when I get off stage…I stand beside them so I can also have them hear the lovely things people are saying in line when people want to hug you and take their photo with you. And so what they need to see is [that I] was a good investment.”In this episode, Grant Baldwin connects with Neen James for an honest, energetic conversation on what it truly means to make an impact as a public speaker. Neen's journey shines a spotlight on the power of intentional focus, where knowing exactly who you serve, and why, can transform not only your business but your ability to connect from the stage.As Neen shares, growing your speaking business is less about flashy tactics and more about consistent, meaningful action. She and Grant unravel the myth that you need a massive following or viral content to succeed. Instead, it's about doubling down on the basics: nurturing authentic relationships within your network, following up with event planners, and always delivering value tailored to your audience's needs.The episode also digs into the art of strategic outreach. It's not ideal to sit back and hope your inbox fills up. Take ownership of your calendar by making outreach a daily habit, revisiting those half-finished conversations, and gently reminding people how you can help. Overall, landing more speaking gigs comes down to intentional action, relationship-building, and refusing to overcomplicate the process. You'll learn:How to stand out in a crowded fieldTurning clients and audiences into advocatesImportance of preparation before stepping on stageThe BDA Framework: Before, During, AfterDiscovering and leveraging your intellectual propertyBuilding early relationships with event staffCustomizing content for specific audiencesAcknowledging and celebrating the audience's cultureOutsourcing non-core tasks to increase focusAnd much, much more!“Every speaker needs to think about how they can be exceptional? Because there's plenty of average out there, but it's exceptional that gets attention.”Episode ResourcesNeen's Website2 Day Booked and Paid BootcampGet Free Speaker ResourcesBook a Call with The Speaker LabCalculate Your Speaking FeeJoin The Speaker Lab Community on FacebookSubscribe on Apple PodcastsSubscribe on SpotifySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Amazing Business Radio
How Any Business Can Deliver a Luxurious Customer Experience Featuring Neen James

Amazing Business Radio

Play Episode Listen Later Oct 7, 2025 26:57


Transforming Ordinary Interactions into Luxury Experiences  Shep interviews Neen James, leadership strategist, keynote speaker, and author of Exceptional Experiences. She talks about how any business, regardless of size or price point, can create a luxury-level customer experience by focusing on making customers feel seen, heard, and valued.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    What are the common misconceptions about delivering a luxury customer experience?  How can businesses provide a luxury-level service even if they are not selling expensive products?  How does high-quality service contribute to a feeling of luxury for customers?  What are the five luxury levers that businesses can use to elevate their customer experience?  What are the four experience mindsets that influence how customers perceive and value luxury?  Top Takeaways:    Luxury is not just about the price tag. It's about the experience you create for people, whether you're selling a high-end product or something affordable.   Every brand can deliver a luxury-level experience by paying attention to details and adopting a mindset that every customer deserves to feel valued and appreciated, regardless of what they buy or where they shop.  Luxury can sometimes be a divisive term because of the misconception that it is only for the select few. Just as every customer deserves a luxurious experience, every employee is capable of creating it. Whether you're a cashier, a manager, or someone at a front desk, you can deliver luxury through quality service and attention to detail.   A luxury experience often involves engaging all five senses: sight, smell, sound, touch, and taste. For example, some stores let you touch the products, smell good food, or hear pleasant music, making the visit more enjoyable and memorable. This creates a lasting emotional connection that makes people want to come back.   The heart of a luxury experience is making every customer feel important. Listen carefully, pay attention to their needs, and show appreciation for their choices. When you build an emotional connection, it creates loyalty and sets your business apart from the competition.   Not every customer defines luxury the same way. Neen shares the four luxury mindsets; 1. Reluctant and Removed, 2. Pro Prioritizer, 3. Confident and Content, and 4. Luxury Lover. To discover your luxury mindset, take this self-assessment.  Plus, Neen talks about the five actionable "luxury levers" that she writes about in her book, Exceptional Experiences. Tune in!  Quote:   "Luxury is defined with five words: high quality, long-lasting, authentic, unique, and indulgent."  About:    Neen James is a leadership strategist, keynote speaker, and author of several books, including Folding Time: How to Achieve Twice As Much In Half The Time and her latest, Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business.    Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Same Side Selling Podcast
Neen James - Exceptional Experiences

Same Side Selling Podcast

Play Episode Listen Later Oct 6, 2025 32:24 Transcription Available


Ian Altman and Neen James discuss Neen's latest book, "Exceptional Experiences," which explores creating luxury-level experiences in sales to build deeper client relationships and grow revenue. Neen identifies four luxury mindsets: Reluctant and Removed (28%), Pro Prioritizer (22%), Confident and Content (28%), and Luxury Lover (22%). She outlines the Experience Elevation Model with five luxury levers: Entice, Invite, Excite, Delight, and Ignite. Neen emphasizes the importance of personalization, customization, and anticipation in sales to create exceptional client experiences, ultimately driving revenue and client loyalty.Discover Your Luxury Mindset Self-Assessment

The Lazy CEO Podcast
Neen's 5 Luxury Principles Can Transform Client Relationships

The Lazy CEO Podcast

Play Episode Listen Later Oct 6, 2025 30:22


What if the secret to stronger client relationships isn't about selling more — but about creating experiences people can't stop talking about? If you've ever wondered how to make clients feel genuinely valued instead of just served, this episode is for you. Jim Schleckser chats with leadership strategist and author Neen James about how luxury brands like Ritz-Carlton and Rolex master the art of human connection — and how you can apply the same principles to elevate every client and team interaction. You'll learn how to: Apply Neen's “Experience Elevation Model” to strengthen both client and employee relationships. Design moments of surprise and delight that transform loyal clients into enthusiastic advocates. Combine personalization with technology to create meaningful, lasting connections that set your business apart. Hit play now to discover how to turn every client interaction into an exceptional experience that builds loyalty for life. Check out: [08:45] — Neen breaks down the Experience Elevation Model and explains how leaders can use it to design exceptional client and employee experiences. [21:30] — A powerful discussion on how surprise and delight builds emotional loyalty — with real examples from luxury brands like Ritz-Carlton and Delta. [36:10] — Neen and Jim dive into the balance between AI efficiency and human connection, revealing how technology can enhance — not replace — authentic client relationships. About Neen James Over the past two decades, Neen James has partnered with some of the most iconic brands in the world, including Comcast, Paramount Pictures, Four Seasons Hotels, and Virtuoso Travel, helping them challenge the status quo by focusing on one fundamental principle: exceptional experiences are built on intentional focus and connection. Her groundbreaking luxury mindset research—the only study of its kind—shows that luxury isn't about things, it's about a way of thinking and communicating that transforms how businesses connect with their audiences. As the author of Attention Pays and the forthcoming Exceptional Experiences, she brings a wealth of insights that have transformed how Fortune 500 CEOs, luxury brands, and global organizations lead and grow their market share.

Business Coaching with Join Up Dots
Make Everyday Have Truly Exceptional Experiences With Neen James

Business Coaching with Join Up Dots

Play Episode Listen Later Oct 1, 2025 44:56


Make Everyday Have Truly Exceptional Experiences With Neen James Welcome back to Join Up Dots! Today, we're spotlighting the powerhouse Australian entrepreneur, Neen James, a globally recognized leadership strategist, keynote speaker, and author who's all about helping you achieve twice as much in half the time. Neen's central philosophy is that we are in an attention crisis, not a time crisis. She boldly states, "You can't manage time, but you can manage your attention." Her work, captured in books like Folding Time and Attention Pays, delivers high-energy, actionable strategies designed to help leaders and teams move past the feeling of being overwhelmed and instead, be intentional about what truly matters. She encourages listeners to focus their personal, professional, and global attention to drive greater profitability, productivity, and accountability. In her most recent work, Exceptional Experiences, Neen James shares insights drawn from her research into the luxury mindset, revealing how any business, regardless of industry, can leverage these principles to transform client relationships into sustainable revenue growth. Her message is clear: luxury is about delivering memorable experiences, not just expensive things. She shows you how to prioritize, say "no" to distractions, and implement systems—like her simple "three things on a Post-It note" technique—to elevate your focus and connection with clients and colleagues. Tune in to learn how to be a "force of nature" for good in your world! Don't forget to subscribe to the podcast and leave a review. Your feedback helps us reach more people and continue bringing you valuable content. See you in the next episode! #NeenJames #AttentionPays #FoldingTime #ExceptionalExperiences #LuxuryMindset #ProductivityHacks #LeadershipStrategy #JoinUpDots #EntrepreneurshipGoals #KeynoteSpeaker

R.O.G. Return on Generosity
246. Leadership that Listens: Giving Your Team a Voice with Jon Sichel

R.O.G. Return on Generosity

Play Episode Listen Later Sep 30, 2025 45:13


“If you give credit to people who deserve it, you will be recognized as a great leader giving your team members the ability to have a voice.” “Trusting your team leads to better outcomes.” “Being able to read a room, understand an audience, disarm when you need to, and uplift when you can is the best gift I can give or offer.”   Episode summary | In this episode of Return on Generosity, host Shannon Cassidy speaks with Jon Sichel, Executive Vice President and General Counsel of Hallmark Media Family Networks. They explore the themes of generosity in leadership, the importance of humor, the value of mentoring, and the balance between compliance and innovation in high-stakes environments. Jon shares personal anecdotes about his upbringing, the influence of his parents, and the lessons learned from both good and bad leadership experiences. The conversation emphasizes the significance of creating a supportive workplace culture where individuals feel valued, their voices heard, and empowered to contribute their best.   R.O.G. Takeaway Tips | Humor can change the dynamic in stressful situations. Generosity in leadership fosters a positive workplace culture. Mentoring relationships are mutually beneficial. Learning from both good and bad experiences shapes effective leaders. Navigating change requires empathy and support for colleagues. Generosity can manifest in small acts of kindness at work. Listening and understanding are key to effective leadership. Creating a safe environment encourages innovation and collaboration. Generosity in the workplace leads to happier employees. Most challenges in business are solvable with the right mindset.   Chapters |  00:00 Introduction to Generosity in Leadership 02:49 The Role of Humor in Leadership 05:40 Navigating Personal Loss and Growth 07:57 Empowering Teams Through Trust 10:14 Creating a Positive Work Culture 11:19 The Importance of Mentoring 14:23 Learning from Good and Bad Leadership 19:23 Embracing Change and Unexpected Opportunities 22:33 Choosing Positivity in Adversity 25:04 Generosity in High-Stakes Environments 29:50 Navigating Change and Supporting Colleagues 30:07 Balancing Compliance and Innovation 37:19 The Longest Banana Split: A Leadership Feat 41:08 Rapid Fire Insights on Leadership Guest Bio | Jon Sichel is executive vice president, general counsel and head of Business Affairs for Hallmark Media Family Networks, home of three linear networks, Hallmark Channel, Hallmark Movies & Mysteries, and Hallmark Drama; and subscription video-on-demand streaming service, Hallmark+. Sichel is based in New York and reports to Hallmark General Counsel Erin Kobler and President John Matts. In this role, Sichel leads all business and legal affairs matters associated with Hallmark Media, while also providing strategic guidance to the senior leadership team on issues impacting ad sales, marketing, digital, strategic alliances, production, international, and distribution. His oversight includes negotiating content rights, production and distribution agreements, talent deals, entertainment content acquisition, and development-related activities. Sichel serves as the primary legal liaison for the legal team at parent company Hallmark Cards, Inc. Sichel also consults on matters of corporate litigation, intellectual property, employment law, and compliance. Prior to joining Hallmark Media, Sichel was executive vice president of distribution sales and strategy at AMC Networks. Previously, he held various ascending roles at Discovery Inc. and Scripps Networks Interactive (SNI), including general manager of content acquisitions and operations at Discovery. His tenure with SNI also included the international role as managing director of global commercial affairs and managing director of Europe, the Middle East, and Africa. Sichel earned a Bachelor of Arts degree with honors from Princeton University and graduated cum laude from Harvard Law School.   Bridge Between Resources: 5 Degree Change Course Free N.D.I. Network Diversity Index  Free Generosity Quiz    Credits: Jon Sichel, Host Shannon Cassidy, Bridge Between, Inc.   Coming Next: Please join us in two weeks, Episode 247, Special Guest, Neen James.

Duct Tape Marketing
How to Create Exceptional Experiences

Duct Tape Marketing

Play Episode Listen Later Sep 24, 2025 23:46


Globally recognized leadership and customer experience expert Neen James joins John Jantsch to explore the power of creating exceptional experiences in business. As a keynote speaker and author of Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business, Neen shares how attention, anticipation, personalization, generosity, and gratitude can transform ordinary interactions into extraordinary results. Listeners will learn practical strategies to stand out, build loyalty, and make every client feel valued. 00:00:00 Start 00:00:53 Meet Neen James 00:01:45 What Is Luxury? 00:03:42 Luxury as a Feeling 00:05:15 Experience Elevation Model 00:06:45 Luxury Lever: Attention 00:09:22 Luxury Lever: Anticipation 00:13:11 Experience Audits 00:14:58 Luxury as Ease 00:16:06 Engaging Five Senses 00:17:50 Human vs. Automation 00:19:56 Standing Out Strategy Rate, Review, & Follow If you liked this episode, please rate and review the show. Let us know what you loved most about the episode. Struggling with strategy? Unlock your free AI-powered prompts now and start building a winning strategy today!

Thrive LOUD with Lou Diamond
1118: Neen James - "Exceptional Experiences"

Thrive LOUD with Lou Diamond

Play Episode Listen Later Sep 16, 2025 33:51


What if the biggest secret of luxury brands had nothing to do with money, but everything to do with experiences?In this eye-opening episode of Thrive LouD, host Lou Diamond sits down with the dynamic leadership strategist, keynote speaker, and author Neen James, who returns to reveal the hidden keys to creating “exceptional experiences” that turn ordinary moments into lasting connections—no limitless budgets required.Get ready for shocking insights as Neen shares the surprising results from her original research: there's not just one, but FOUR distinct luxury mindsets—and true luxury is about experiences, not things. As she unpacks lessons learned from partnering with high-end brands, luxury hotels, and even hospital systems, Neen takes us inside her framework of “systems of elevation” and “systemized thoughtfulness,” and explains why the tiniest, most personal gestures can transform a relationship, a team, or a business forever.Lou and Neen swap stories about the simple acts and small touches—from handwritten notes to personalized napkins to a hotel dog named Senna—that have left indelible marks, proving that delivering delight is all about thoughtful customization, not extravagant spending.Some key highlights you won't want to miss:The luxury research discovery that stunned Neen—and how it will change the way you think about delivering value (10:40)The practical ways ANY industry (including healthcare!) can adopt “concierge-level thinking” to elevate every customer experience (15:46)Why “champagne moments” matter (even if there's no actual champagne!) and the art of finding them every day (23:32)How cross-industry insights empower organizations to see beyond their bubble and innovate their customer interactions (8:14)Lou and Neen's favorite real-life stories of WOW moments that cost under $5, but create customers for life (20:16, 25:08)Plus, in the Fun Street segment: Neen's favorite dessert (spoiler: it's liquid), her newfound obsessions with puppy yoga and pickleball, and the one activity she wishes she could do less (and more!) of.If you're ready to make every moment extraordinary—no matter your budget or business—this episode will inspire you to find the luxury in human connection and experience, one customized touch at a time.Timestamped Overview:00:00 – Intro and welcome01:03 – Neen James returns: background and energy02:25 – The origins of “exceptional experiences”04:04 – Lou's Gramercy Tavern story & the power of experience05:15 – Neen's keys to bottling exceptional experiences (systems of elevation)08:14 – How cross-industry insights open new possibilities10:40 – The surprising results from Neen's luxury mindset research12:39 – Generational differences (and similarities) in experiencing luxury15:46 – Transforming transactional to transformational: Hospital case study18:41 – Neen's behind-the-scenes exceptional experience writing her book20:16 – Personalized WOW moments: the story of Senna the hotel dog23:32 – Why small gestures—like handwritten notes—matter more than ever25:08 – The embroidered napkin: ultimate customization, minimal cost26:03 – Where to find Neen and her new book27:18 – Fun Street: wine, fries, puppy yoga, and more32:39 – If Neen could be anywhere in the world…32:58 – Final thoughts and outroListen now and discover how to turn every interaction into something unforgettable!

How Stories Happen
Neen James: how to create visual frameworks to elevate business

How Stories Happen

Play Episode Listen Later Sep 10, 2025 37:32


If you're an expert in something, chances are, you share content about that something. But so does everyone around you. Merely sharing your expertise makes you a commodity. I can get it anywhere, and I guess you're anywhere. That's why I routinely say, you need to stop creating content and start creating IP. Your IP is built on top of your premise, the core idea informing the rest, but more experts should also develop their signature frameworks, or what our guest today calls "contextual models." Your contextual models help turn complexity into simplicity, so people go, "Wow, I get it, and I see how much more there is to know. Take me through it."Today's wonderful guest (and a master of contextual modeling) is Neen James. She's a leadership strategist who has worked with brands like Viacom, Comcast, and the Four Seasons, a fantastic keynote speaker, and the author of multiple books, including Folding Time, Attention Pays, and her latest: Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business.In our episode, Neen shares how she develops her frameworks, then delivers a signature story from her speeches and her new book which we dissect and celebrate piece by piece.This is a rare and generous look at the process of one of my favorite business authors and speakers.***ABOUT ME - IN 3 PHRASESDon't market more. Matter more. (

Experience Action
CX Pulse Check - September 2025

Experience Action

Play Episode Listen Later Sep 9, 2025 31:26 Transcription Available


What does luxury really mean in today's experience economy? The answer might surprise you.Joining us on this eye-opening CX Pulse Check episode is luxury experience expert Neen James, who shares groundbreaking research revealing that luxury isn't about price tags—it's a mindset with four distinct profiles. Yet regardless of which luxury mindset we embody, we all agree on five essential characteristics: high quality, long-lasting, authentic, unique, and indulgent."You don't have to have a luxury product to provide a luxury level of service," Neen explains, unlocking possibilities for businesses across every industry and price point. Her research definitively proves what many have suspected: luxury is increasingly about experiences rather than possessions, and about feeling genuinely seen, heard, and valued.We explore fascinating real-world applications, from wealthy travelers choosing cooking lessons with Italian grandmothers over five-star hotels to Louis Vuitton's theatrical ship-shaped flagship store in China.Perhaps most applicable for everyday business is our discussion of Starbucks' ambitious four-minute service goal. As Neen advises, we must "think like a concierge, not a bellhop," transforming transactional relationships into meaningful connections through what she calls "systemized thoughtfulness."The insights from this conversation apply whether you're running a coffee shop or a luxury retailer.Don't miss Neen's upcoming book, Exceptional Experiences, launching October 14th with pre-orders available now.About Neen James:Neen James (neenjames.com) is a leadership strategist, dynamic keynote speaker, and the author of Folding Time, Attention Pays, and the upcoming Exceptional Experiences. With boundless energy, quick wit, and actionable insights, she serves as a confidante to C-suite leaders to help them elevate experiences and achieve greater focus, communication, and influence. Recently appointed to the board of the World Luxury Chamber of Commerce, James has been named one of the Top 30 Leadership Speakers by Global Gurus multiple years in a row for her work with some of the world's most prestigious brands, including Viacom, Comcast, Virtuoso Travel, Four Seasons, and the FBI. She empowers individuals to prioritize what matters most so they can create exceptional experiences that drive results and foster lasting connections. Originally from Australia, James is living her best life in Tampa, Florida.Follow Neen on...LinkedIn: linkedin.com/in/neenjames/Instagram: instagram.com/neenjamesYouTube: youtube.com/user/AussieNeenArticles Mentioned:Luxury Travelers Prefer Spending Thousands on Authentic Nonna's Kitchen Over Lavish Hotel Suites (Investopedia)A luxury experience in China: Global high-end brands bet on conceptual stores to revive sales (Reuters)Brian Niccol wants your Starbucks drink to be made within 4 minutes of ordering (Yahoo! Finance)Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

What Are You Made Of?
Luxury Is a Mindset: Redefining Wealth with Neen James

What Are You Made Of?

Play Episode Listen Later Aug 5, 2025 30:31


On this inspiring episode of What Are You Made Of?, Mike “C-Roc” welcomes powerhouse keynote speaker and luxury mindset expert Neen James to the show. With her signature energy and vibrant Aussie charm, Neen dives deep into the concept of luxury—not as something material or unattainable, but as a mindset rooted in human connection, presence, and purpose. Growing up in a humble caravan in Australia, raised by a single mother who taught her to find beauty and elegance in the smallest moments, Neen's perspective on luxury was formed early. Today, she works with global brands and C-suite leaders to bring this philosophy to life. Through engaging storytelling, Neen shares how undivided attention, emotional connection, and intentional experiences are the new standard of luxury. She even commissioned the first-ever research study on “luxury as a mindset” and reveals the surprising findings that redefine what luxury truly means across different personalities. Whether it's five minutes of solitude or a shared glass of champagne, Neen reminds us that luxury is not about money—it's about meaning. If you're ready to elevate how you lead, connect, and live, this conversation is a must-listen.Website-neenjames.com Social Media Links/handles-https://www.instagram.com/neenjames/http://www.linkedin.com/in/neenjameshttp://www.youtube.com/user/AussieNeen

Brands On Brands On Brands
Selling High Ticket Offers with Neen James (Rebroadcast) | Ep. 314

Brands On Brands On Brands

Play Episode Listen Later Jul 9, 2025 48:50


Today we talk about luxury branding, the mindset of luxury brands, and how to sell high-ticket offers as a coach or consultant. Our guest today is Neen James, executive strategist, author, and keynote speaker (https://neenjames.com/). Neen has been a trusted advisor to CEOs for legacy and luxury brands across a variety of industries for over 20 years now. Neen's helped design strategic plans for Fortune 500 companies, she's facilitated retreats, and worked with executives and their teams on insight and strategy. She's been named as one of the top 30 leadership speakers by Global Guru several years in a row because of her work with companies like Viacom, Comcast, and Virtuoso Travel amongst others. Don't forget to get your own personal branding scorecard and a free brand strategy call at: https://www.brandsonbrands.com/scorecard CONNECT WITH ME Connect with me on social media: https://www.brandsonbrands.com/mylinks READ MY BOOK - FRONT & CENTER LEADERSHIP I launched a new book and author website. Check it out here. https://www.brandonbirkmeyer.com/fcl CHECK OUT MY COURSES Get tactical trainings and access to one-on-one coaching! https://www.brandsonbrands.com/courses SUBSCRIBE TO THE NEWSLETTER Get the latest news and trends on all things personal branding and the creator economy. https://www.brandsonbrands.com/newsletter

The Action Catalyst
CLIP: YOU Might Be the Distraction

The Action Catalyst

Play Episode Listen Later Nov 7, 2024 3:25


Author, speaker, and leadership strategist Neen James explains why in many cases, YOU, yes YOU, the leader, might be the distraction, and the roadblock to increased productivity for your team.Hear Neen's full interview in Episode 238 of The Action Catalyst.

The Action Catalyst
REMASTERED: Attention Pays, with Neen James (Leadership, Time Management, Efficiency, Productivity)

The Action Catalyst

Play Episode Listen Later Oct 29, 2024 20:27 Transcription Available


Author, speaker, and leadership strategist Neen James reveals the thing you touch 2,000 times a day, and breaks down concentric circles of attention, dedicating yourself in increments, the very real economic cost of distraction, and why YOU, the leader, might be the problem.

From Fear to Fire
Luxury Mindset with Neen James

From Fear to Fire

Play Episode Listen Later Nov 28, 2023 30:30


This week's theme: Luxury Mindset Luxury is frequently linked with grandeur, extravagance, and possession of high-end material possessions. However, the true core of luxury goes beyond […] The post Luxury Mindset with Neen James appeared first on Heather Hansen Oneill.

The Law Entrepreneur
381. Attention is the New Currency with Neen James

The Law Entrepreneur

Play Episode Listen Later Aug 21, 2023 40:38


This is a classic rerun of our episode with Neen James. Neen is a leadership and attention expert known for delivering high-energy keynote presentations that challenge audiences to leverage their focus and pay attention to what matters most at work and in life – and the value of attention is exactly what we're going to be talking about today.Neen recently wrote a new book, Attention Pays: How to Drive Profitability, Productivity, and Accountability, in which she argues that we live in an attention-deficit society and that by having more intentional attention in our actions and relationships with others, we can improve our profitability, productivity, and accountability. Plus, I know that you all will be delighted by her personality, wisdom, and Australian charm.Neen is also generous enough to offer Law Entrepreneur listeners a FREE gift: you can get a sample chapter for Attention Pays and a copy of her 5-Step Attention Challenge by going to thelawentrepreneur.com/neenjames.Episode Reference: How to Win Friends and Influence People by Dale CarnegieGet in touch with Neen James:Website: https://neenjames.com/ Book: Attention Pays: How to Drive Profitability, Productivity, and AccountabilityYouTube: https://www.youtube.com/user/AussieNeen Twitter: https://twitter.com/neenjames Facebook: https://www.facebook.com/NeenJamesCommunications LinkedIn: https://www.linkedin.com/in/neenjames Instagram: http://www.instagram.com/neenjames/ Thank you to our sponsors!Ruby Receptionist - Virtual receptionist & live call services that will help you grow your office (and save money), one call at a time - to learn more, go to https://get.ruby.com/TLE or call 844.311.7829The Net Profit CFO - Ryan Kimler works with attorneys who want to enjoy higher net profits without working longer or harder. With just 9 Simple Numbers, Ryan will help you drive more profit to your bottom line-and he won't confuse you with all the details! Connect with Ryan at www.netprofitcfo.com.Get in touch with Neil:Website: https://thelawentrepreneur.com/Twitter:

Brands On Brands On Brands
Luxury Branding with Neen James | Ep. 259

Brands On Brands On Brands

Play Episode Listen Later Jul 13, 2023 48:50


Today we talk about luxury branding, the mindset of luxury brands, and how to sell high-ticket offers as a coach or consultant. Our guest today is Neen James, executive strategist, author, and keynote speaker (https://neenjames.com/). Neen has been a trusted advisor to CEOs for legacy and luxury brands across a variety of industries for over 20 years now. Neen's helped design strategic plans for Fortune 500 companies, she's facilitated retreats, and worked with executives and their teams on insight and strategy. She's been named as one of the top 30 leadership speakers by Global Guru several years in a row because of her work with companies like Viacom, Comcast, and Virtuoso Travel amongst others. This is the Brands On Brands Podcast with Brandon Birkmeyer. https://www.brandsonbrands.com/podcast GET THE WEEKLY NEWSLETTER This is the best way to have branding and marketing secrets delivered to your inbox, and get first looks at new resources. https://www.brandsonbrands.com/bteam SUBSCRIBE TO MY CHANNEL Watch each week as we interview the top minds in marketing and share tips to build brands that matter. https://www.brandsonbrands.com/youtube CONNECT WITH ME Connect with me on social media: https://www.brandsonbrands.com/hotlinks JOIN THE PODCAST BRANDING ACADEMY Get your free podcasting 101 starter kit and more! https://www.podcastbrandingacademy.com CONVERT 1 HOUR INTO 1 MONTH OF CONTENT Get my Ultimate Guide to Repurposing Content, which includes 3 Content Creation Tips, 11 Content Creator Tools, 30 Repurposed Post Examples, 28 Content Calendar Prompts, & 30 Bonus Post Ideas https://www.brandsonbrands.com/toolkit

Brave Women at Work
The Power Of Luxury: What's Behind A Luxury Mindset Neen James

Brave Women at Work

Play Episode Listen Later Mar 30, 2023 40:43


For this episode, we have a return guest! Neen James, an Aussie who loves luxury, including Tiffany mugs and especially champagne, is back on the podcast! And this time, she's going to talk about luxury. What do you think when you hear the word luxury? Does it feel unnecessary? Does it feel indulgent? How about amazing? Or even necessary? As you will hear in my conversation with Neen, she set out to learn how having one can benefit us personally and professionally and what's behind a luxury mindset. Neen has used her research to work with large, well-known companies all over the world. During our conversation, Neen and I discussed: 1. What a luxury mindset is, and why was Neen interested in studying it? 2. What the results were from the study that she completed on luxury mindset with a research firm. 3. What the luxury mindsets are and how they impact us at work and personally. 4. If we need to be “rich” monetarily to possess a luxury mindset? 5. Various examples of living with a luxury mindset. 6. How we as working women can adopt a luxury mindset if we don't have one. 7. The benefits of a luxury mindset, and more!

The Business of Meetings
156: How Luxury Brands Talk To Their Clients with Neen James

The Business of Meetings

Play Episode Listen Later Mar 7, 2023 38:42


The Business of Meetings – Episode - 156: How Luxury Brands Talk To Their Clients with Neen James   We are delighted to be speaking with Neen James today! Neen has been working in various industries across the world. She is the author of Attention Pays and the President and CEO of Neen James, Incorporated. She is with us today to share her journey and discuss the fascinating survey she did recently on luxury brands, how people look at luxury, and the best way to speak with clients dealing with luxury brands.  We hope you enjoy listening to today's inspiring and informative conversation with Neen James! Bio: Neen James is the author of nine books including Folding Time™ and her most recent, Attention PaysTM. She was named one of the top 30 Leadership Speakers by Global Guru several years in a row because of her work with companies like Viacom, Comcast, Cisco, Virgin, Johnson & Johnson, and the FBI, among others. Neen is a leadership expert who delivers high-energy keynotes that challenge audiences to prioritize focus in their work and lives. Understanding that attention and productivity can only come after clarifying what matters most, audiences leave Neen's keynotes with practical strategies they can then apply personally and professionally to get them where they want to be. Compelling in delivering presentations, Neen is adaptive and responsive to the unique needs of live, virtual, and hybrid experiences. Meeting planners love working with her – they often describe Neen as the energizer bunny for their events. With a strong background in learning and development and managing large teams at various corporations, Neen is the perfect fit for organizations that want systems thinking-based, implementable strategies. After working with Neen, their employees are able to create space and allow the freedom to avoid distractions, stop interruptions, prioritize daily objectives, and say ‘no' to requests that steal time and focus from real goals and priorities. Neen earned her MBA from Southern Cross University and the Certified Speaking Professional designation from National Speakers Association. She has received numerous awards as a professional speaker and is a partner in the international education company Thought Leaders Global. Oh, did we mention that Neen is Australian? Why does that matter? Well, it means that she's a bit mischievous, pretty witty, and a little cheeky. She also considers herself an unofficial champagne taste tester ... and is obsessed with her Peloton bike... a bike that goes nowhere! Neen's journey Neen grew up in corporate business, in Australia. She worked in retail banking, telecommunications, and the oil industry. As an executive strategist, she became obsessed with finding out how to get people to pay attention to what really matters. Someone once nudged her to become a speaker. She set up a company and found her first retainer client immediately. Her company has grown since then, she relocated to the United States, wrote some books, and did some research studies. Leaving corporate Australia There were various things that prompted Neen to leave corporate Australia. She was working in the prepaid cellphone industry and did some fun projects there, including launching Virgin® in Australia. She became known as someone who got things done and people kept on asking her to speak at conferences. So, she decided to do something for herself. She managed to convince the board that the best strategy was to re-engineer the business, centralize the roles, and let many people go, herself included. Corporate life Neen loved corporate life, and she still loves corporate clients! Being a corporate girl was a great gift for her because she now does a lot of corporate work, particularly with CEOs and their teams. Referrals An entrepreneur was born…Neen built her company from scratch! All of her business opportunities have come from referrals from people in her audience or her network.  Changing According to Neen, anyone thinking of making a change needs to be courageous, believe in yourself, know what you're good at, and look for what will truly light you up! The difference between Aussies and Americans Because Neen enjoyed living in the US so much, she became a citizen. She believes one difference between Australians and Americans is that Australians work hard and play hard. Americans work hard. Using your out-of-office and voicemail Use your out-of-office and voicemail as ways for people to experience you. It can be a fun way to extend your personal brand, provide information for people sending you notes, and manage people's expectations.  What Need discovered through her survey on luxury brands Thoughts create feelings. Neen wanted to find out what people think about luxury rather than how they feel about it. The research firm that did her survey interviewed hundreds of leaders and found that there are four different luxury mindsets (or archetypes). Through the survey, they were able to discover how each of those mindsets makes decisions, how they define luxury, what's important to them, and who influences their decisions. Knowing that can help brands assess the mindsets with which they want to work with, and then align their messages to attract those mindsets. The four luxury mindsets/archetypes: Reluctant and removed – Luxury is hard  Pro-prioritizer – Luxury is power Confident and content – They've got this The luxury-lover – They think they are worth it Helping companies speak luxury language Companies should speak the luxury language of the luxury mindset they want to attract. Neen helps them do that. Various implications There are many different implications for luxury brands in research, and Neen loves sharing them with the audiences she works with! Time Neen believes time can only be managed if things will happen whether we like it or not. (She talks about that in her book, Folding Time.) However, you can manage your attention. (Neen talks about how to be more intentional with your attention in her book, Attention Pays.) Is luxury recession-proof? Whether or not a recession occurs, some people will continue having the luxury lifestyle they have always enjoyed. So she does not foresee a crisis for luxury brands. However, she does see luxury brands having to market differently and align their messages to appeal to luxury mindsets. Inter-generational travel Neen has noticed a trend of inter-generational travel, where one family member pays for the whole family to take a luxury cruise together. How Neen helps her clients When Neen consults with her clients, she looks at how they assess the mindset of the person they want to attract and how they align their messages to ensure everything is consistent with that mindest. She also helps her clients build advocates for their brands. Neen's advice Whether you are in the luxury space or not, think about the kind of people you want to work with, the companies and brands with which you would like to be aligned, and the actions you intend to take to support those companies or brands. Tiny changes By implementing some tiny changes, it's easy for anyone to transform an ordinary, everyday experience into a luxury one! Connect with Eric On LinkedIn On Facebook On Instagram On Website Connect with Neen James On her website  On Instagram On LinkedIn Email Neen: neen@neenjames.com  Download Neen James Luxury Mindset Research Executive Summary Books by Neen James Folding Time: How to Achieve Twice as Much in Half the Time Attention Pays: How to Drive Profitability, Productivity, and Accountability Secrets of Super-Productivity: How to Achieve Amazing Things in Your Work Life  

The Business of Life Master Class
14 Days of Podcasts with Neen James

The Business of Life Master Class

Play Episode Listen Later Feb 11, 2023 16:13


The Business of Life Master Class Podcasthttps://www.facebook.com/TheBusinessOfLifeMasterClassInstagram: @thebusinessoflifemasterclassTwitter: @ClassTBOLNeen James - neenjames.comFacebook/Twitter/Instagram: @NeenJamesAttention Pays - click here to buy on AmazonMatt Church - www.mattchurch.comHosts: Debbie Lundberg & Barbara Zantwww.debbielundberg.comFacebook/Twitter/Instagram: @debbielundbergPresenting Powerfully by Debbie Lundberg (Facebook)TikTok: @DebbieLundbergCoachInstagram for Barb Zant: @thestayatworkmomDigital Engineer: Brianna ConnollyMusic: www.bensound.comMusic by AlexiAction from PixabayListen. Choose. Do!

SUCCESS Insider
On Your Terms: The Four Luxury Archetypes with Neen James

SUCCESS Insider

Play Episode Listen Later Feb 8, 2023 55:32


Luxury is about experiences, not expenses, says Neen James. She was born and raised in the tiniest town in Australia, by her single mother in a caravan park. Though they didn't have much, her mom was great at creating beauty and luxury in their home, decorating and picking flowers.  Today, she talks with Erin about her new body of research looking at the concept of luxury. She discusses ways to bring luxury into all your life experiences, at home and work. These can be simple things like granting yourself the gift of time, meditating a little longer, or upgrading the beauty products in your shower. Neen explains the four luxury archetypes and emphasizes that luxury should also be shared with others, creating memories through experiences.    Neen James is a motivational speaker, sales and leadership coach, and author of nine books. Learn more about her research at neenjames.com and follow her on Instagram at @neenjames.See omnystudio.com/listener for privacy information.

SUCCESS Talks
On Your Terms: The Four Luxury Archetypes with Neen James

SUCCESS Talks

Play Episode Listen Later Feb 8, 2023 55:32


Luxury is about experiences, not expenses, says Neen James. She was born and raised in the tiniest town in Australia, by her single mother in a caravan park. Though they didn't have much, her mom was great at creating beauty and luxury in their home, decorating and picking flowers.  Today, she talks with Erin about her new body of research looking at the concept of luxury. She discusses ways to bring luxury into all your life experiences, at home and work. These can be simple things like granting yourself the gift of time, meditating a little longer, or upgrading the beauty products in your shower. Neen explains the four luxury archetypes and emphasizes that luxury should also be shared with others, creating memories through experiences.    Neen James is a motivational speaker, sales and leadership coach, and author of nine books. Learn more about her research at neenjames.com and follow her on Instagram at @neenjames.See omnystudio.com/listener for privacy information.

On Your Terms with Erin King
The Four Luxury Archetypes with Neen James

On Your Terms with Erin King

Play Episode Listen Later Feb 8, 2023 55:32


Luxury is about experiences, not expenses, says Neen James. She was born and raised in the tiniest town in Australia, by her single mother in a caravan park. Though they didn't have much, her mom was great at creating beauty and luxury in their home, decorating and picking flowers.  Today, she talks with Erin about her new body of research looking at the concept of luxury. She discusses ways to bring luxury into all your life experiences, at home and work. These can be simple things like granting yourself the gift of time, meditating a little longer, or upgrading the beauty products in your shower. Neen explains the four luxury archetypes and emphasizes that luxury should also be shared with others, creating memories through experiences.    Neen James is a motivational speaker, sales and leadership coach, and author of nine books. Learn more about her research at neenjames.com and follow her on Instagram at @neenjames.See omnystudio.com/listener for privacy information.

The Lazy CEO Podcast
Neen James - Idea Shaping

The Lazy CEO Podcast

Play Episode Listen Later Nov 13, 2022 31:33


Neen James helps people think about how they focus their time, and how they maximize the impact, for not only themselves but also their organization. And she does a lot of very interesting coaching around systems thinking and communication techniques to improve executive effectiveness. Neen shares insights about paying attention, and how to focus your attention on the things that are your strengths and allow your team to focus on the rest. Neen discusses the importance of remembering that No is a complete sentence. As CEOs, we must have shortcuts. We must have language that is understood by our team. So, an elegant way to say no is that sounds like a great project to be involved in. I'm at capacity right now, I'm going to direct you to this person. So you are acknowledging the request or the person or whatever the ask is. Because that's how we make them feel important. That's how we make them feel like we're giving them attention. But we also must be, have the courage to say, that's not a use of our time right Now, what I never want any CEO to say is, I don't have time. And here's why. When you say to someone, I don't have time, what you're actually saying is, I don't have time for you. And that's how we make them feel less valuable. And that's not our job because we're creating a culture where we want to develop the talent. Neen leaves us with this challenge - have a 15-minute strategic appointment with yourself every day and identify your top three priorities that'll help move the business forward today. For more advice and insight, I hope you will enjoy this Episode of The Lazy CEO Podcast.

Beyond the Meeting Room by ALHI
Beyond the Meeting Room with Neen James, Luxury Executive Strategist

Beyond the Meeting Room by ALHI

Play Episode Listen Later Oct 31, 2022 49:08


In today's episode, we are joined by Neen James, a speaker, author, and Executive Strategist for luxury and legacy brands worldwide. Neen's joyous and effervescent character will bring a smile to your face as she dives into the best ways to streamline your routine so you can pay attention to what matters most. She and Mike discuss why our attention spans truly aren't dwindling, how luxury is a mindset and the best way to tap into it, as well as impactful ways to quiet the noise of life to allow for valuable recovery. To learn more about Neen James, head to neenjames.com.

The Business of Life Master Class
Follow Through on Getting Accountable for Time and Attention with Neen James

The Business of Life Master Class

Play Episode Listen Later Apr 7, 2022 9:50


The Business of Life Master Class Podcasthttps://www.facebook.com/TheBusinessOfLifeMasterClassInstagram: @tbolmasterclasspodcastTwitter: @ClassTBOLNeen James - neenjames.comFacebook/Twitter/Instagram: @NeenJamesAttention Pays - click here to buy on AmazonMatt Church - www.mattchurch.comHosts: Debbie Lundberg & Barbara Zantwww.debbielundberg.comFacebook/Twitter/Instagram: @debbielundbergInstagram for Barb Zant: @thestayatworkmomDigital Engineer: Brianna ConnollyMusic: www.bensound.com

The Business of Life Master Class
Getting Accountable for Time and Attention with Neen James

The Business of Life Master Class

Play Episode Listen Later Apr 1, 2022 15:11


The Business of Life Master Class Podcasthttps://www.facebook.com/TheBusinessOfLifeMasterClassInstagram: @tbolmasterclasspodcastTwitter: @ClassTBOLNeen James - neenjames.comFacebook/Twitter/Instagram: @NeenJamesAttention Pays - click here to buy on AmazonMatt Church - www.mattchurch.comHosts: Debbie Lundberg & Barbara Zantwww.debbielundberg.comFacebook/Twitter/Instagram: @debbielundbergInstagram for Barb Zant: @thestayatworkmomDigital Engineer: Brianna ConnollyMusic: www.bensound.com

First Time Facilitator
When you stand in service, you can't be nervous with Neen James (#from the vault)

First Time Facilitator

Play Episode Listen Later Nov 22, 2021 45:51


In this week's #fromthevault episode, I talk to Neen James. Neen is a sought-out, high-energy keynote speaker in the States who challenges her audiences to leverage their focus and pay attention to what matters most at work and in life. In this episode you'll learn: How a happy little Aussie wound up killing it on stages in the USThe differences between Australian and US audiencesWhy it's important to change your focus and stand in service (and how this helps with overcoming nerves)Understanding the importance of the three types of attention and how you can apply that to your facilitationHer speaker role models (and the mad genius they focus on)How the three types of attention drive profitability, productivity and accountabilityTips and tricks on how to contextualise your training content and marketing collateralStrategies on how to engage with your audience.About our guestNeen James is the author of Folding Time™ and Attention Pays™. In 2017, she was named one of the top 30 Leadership Speakers by Global Guru because of her work with companies like Viacom, Comcast, and Abbot Pharmaceutical, among others. She earned her MBA from Southern Cross University and the Certified Speaking Professional designation from National Speakers Association. Resources mentioned in this episode:Neen James' websiteNeen's latest book, 'Attention Pays'Attention Pays Sample Chapters (a gift from Neen)Neen's speaking kitScott McKainMatt Churchhttps://marksanborn.com/Jay BaerTami EvansJudson LaipplyTamsen Webster - Red ThreadConnie PodestaSally HogsheadLike this show?Please leave me a review here — even one sentence helps! Consider including your Twitter handle so I can thank you personally!Click here to let Leanne know about your number one takeaway from this episode! (or, leave a comment below)Tweet your thanks to Neen.Quotes of the show:“I want to make sure that every interaction they have, they feel like they are getting the attention that they want and need and deserve.”“It's not about you and it's not about them, it's simply about a conversation you're going to create in the room.”“One of the best engagement techniques is to keep it really practical. So as soon as they leave your workshop, they can share with someone else what they learned and they can implement it in their everyday life.”“There's always the next opportunity, the next level of performance, the next skill to develop, the next way to challenge an audience”Support the show (https://buymeacoffee.com/leannehughes)

The Fearless Year
Time Management | Neen James

The Fearless Year

Play Episode Listen Later Nov 4, 2021 33:52


Check out our talk with Neen James on TIME MANAGEMENT that weaves through practical advice, life hacks, and mindset with the incomparable Neen James. Learn more about Neen and her work: https://neenjames.com/ --- Send in a voice message: https://anchor.fm/thefearlessyear/message

Doing CX Right‬ Podcast
11. Neen James: How Attention Pays™ For Productivity, Accountability and Profitability

Doing CX Right‬ Podcast

Play Episode Listen Later Oct 31, 2021 32:20


We often forget how a simple action like paying attention can make our business stand out. When we pay intentional attention, we can offer far better customer and employee experiences. Although it sounds mundane, it is paying attention that drives productivity, accountability, and ultimately increased profitability. My guest Neen James, author of 9 books, discusses WHO deserves your attention, WHAT matters most, and HOW to listen with your eyes to achieve more successful outcomes. Learn more at DoingCXRight.com/podcasts

Business Coaching with Join Up Dots

Neen James is todays guest joining us on the Steve Jobs inspired Join Up Dots podcast. She first joined us back on episode 258 of the show, and talked openly about her journey from corporate Australia to the United States and then entrepreneurial success. With a strong background in learning and development and managing large teams at various corporations, she was and is the perfect fit for organizations wanting to learn implementable strategies to save time, increase focus and help their people get more done. Not the kind of stuff that you might have seen time and time again, when the work management takes as long as doing the job in the first place. But practical stuff that can make a huge difference. How The Dots Joined Up For Neen Neen James is the author of eight business books including “Folding Time, Secrets of Super-Productivity, Strategic Networking and Network or Perish” to name just a few. And now it seems that she is bringing everything together and really tackling the crux of productivity issues - lack of focus. She challenge audiences and clients to prioritize focusing on what matters most in their work and lives. Which is the perfect place to start today's show….. So with more and more interruptions, beeps, notifications and other distractions entering our lives everyday is there a way to break the circle and focus on what matters most? And of course when she is talking to someone and sneaks a quick glance at her phone, does she “aahh you are as bad as the rest of us!!” Well lets find out as we bring onto the show to start joining up dots with the one and only Neen James.

Technically Speaking 🎤
Building A Distraction-Free Business

Technically Speaking 🎤

Play Episode Listen Later Oct 5, 2021 33:22


In today's episode, we're talking about the power of attention and focus. And the best person for that? Attention expert, Neen James! We talk about what true focus and attention is and how to use systems to elevate yourself out of the minutia. Let's face it - building a business is hard. Especially when we don't have giant teams to do all the work for us. If you're not careful, attention will slip and so will your profits. So let's not have that happen, huh? Listen to the episode to learn how to build a distraction-free business. Show Notes: ✅ Get Neen's Attention Pays Resource List: https://neenjames.com/attention-pays-resources/ ✅ Get a Free copy of Neen's book, Folding Time: https://neenjames.com/wp-content/uploads/2018/02/Folding-Time-by-Neen-James.pdf

MAKE YOUR MARKeting
21.The Power of Paying Attention to What Matters Most with Neen James

MAKE YOUR MARKeting

Play Episode Listen Later Sep 3, 2021 36:46


Neen James believes that when we pay attention to what matters most, we make more money, get more done, and develop stronger relationships. I agree. It's a busy world out there and focused attention with your priorities in mind will help you be more efficient and more productive. We all know this, but it is easy to get distracted, become overwhelmed, and try to "multitask" to get more done. Our unrealistic expectations often lead to frustration. After seeing Neen speak, I knew I had to bring her onto the show! She's a real "Energizer Bunny" and her techniques and strategies for maintaining priorities can be life changing. And there's a reason she's been named one of the top speakers on leadership by Global Guru multiple times. It's not about doing everything, it's about doing the things that matter most. This episode is chock-full of goodies, get ready to take some notes! If you are looking to regain control of your overwhelming and over-committed life, listen to this episode and hop on the Neen Train! ~ Pia Get all the links, resources and show notes at https://makeyourmarketingpodcast.com

Best Seller Podcast
BSP 089: Attention Pays by Neen James

Best Seller Podcast

Play Episode Listen Later Jun 22, 2021 20:18


Neen James, author of Attention Pays, is aiming to make ‘attention' a positive word, as she feels it gets a bad rap all around. James says that “attention is like currency. The more you invest, the more you get in return.” She argues that in order to attract and retain top talent, businesses need to pay attention to their employees or teams. But, with people being distracted by their devices and trying to be everything to everyone, attention takes a back seat. James adds that “attention is the evolution of productivity” because “when you gift someone with your undivided attention, your relationship increases.” Watch the Episode: https://c-suitenetwork.com/tv/video/neen-james-attention-pays/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Brave Women at Work
EP10: Attention Pays with Neen James

Brave Women at Work

Play Episode Listen Later Mar 4, 2021 35:08


In this episode, we talk about slowing down and paying attention with Neen James. Neen James is the author of Folding Time and her most recent book, Attention Pays. She is frequently named one of the top 30 Leadership Speakers by Global Guru because of her work with companies such as Viacom, Comcast, Cisco, Virgin, Pfizer, BMV, the FBI, and others. Neen shares with us how paying intentional attention lets us get more done both at work and home.   Folding Time by Neen James  (Complete Book)  https://urldefense.proofpoint.com/v2/url?u=https-3A__t.sidekickopen85.com_s2t_c_5_f18dQhb0S7kF8cFC00VnTZKk59hl3kW7-5Fk2847sD3qkVNxvrw7w3-2DhvW2dykdP1n0Lht101-3Fte-3DW3R5hFj4cm2zwW41RjcR3VWt0kW4cg7sG3-5FrjH0W1Gy-2DqY4fGC1KW1LFz3l43N9LSW1L6zDG22TdLsW1Lg-5FH03H6wV1W1GrKP13JF3SVW1GpcB741nZgkF3-5FSNXRPDdn1-26si-3D7000000001156569-26pi-3D6b36fcc1-2Dcc38-2D47d1-2Dfa97-2Db9fb126a272c&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=rlA1j0AkegbWI60GGcdCyhBZlplYFRV3-qxZ2-7-fQ0&m=9iDtgsiGD10nAwjn8v_cowkdLpzJFOXQLqi7HG-V_tE&s=-5F6X1jj0RnyuyshpuXdP0hs3md0SjMm-N9-YZnfIpk&e=   Attention Pays by Neen James (Sample Chapter) https://urldefense.proofpoint.com/v2/url?u=https-3A__t.sidekickopen85.com_s2t_c_5_f18dQhb0S7kF8cFC00VnTZKk59hl3kW7-5Fk2847sD3qkVNxvrw7w3-2DhvW2dykdP1n0Lht101-3Fte-3DW3R5hFj4cm2zwW4cj79h3-5FR6GJW41PGWL1JxwY5W1LvdXT3K78gSW43TCZB4rF77tW43SmPX3-5FYlyBW3F7xMM4fGCnGW1LdXLK3K78gSW43TvW83zkyn7W32wWrg3ZV65JW3QZngs3K8R3x4PDdn1-26si-3D7000000001156569-26pi-3D6b36fcc1-2Dcc38-2D47d1-2Dfa97-2Db9fb126a272c&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=rlA1j0AkegbWI60GGcdCyhBZlplYFRV3-qxZ2-7-fQ0&m=9iDtgsiGD10nAwjn8v_cowkdLpzJFOXQLqi7HG-V_tE&s=KkJSVPcq0lpyluAWvGXt6p8tPSwaPCZIgnpcjUnrbzc&e= Moment App https://apps.apple.com/us/app/moment-cut-screen-time/id771541926   Freedom App https://apps.apple.com/us/app/freedom-block-distractions/id1269788228

Brave Women at Work
EP10: Attention Pays with Neen James

Brave Women at Work

Play Episode Listen Later Mar 4, 2021 35:08


In this episode, we talk about slowing down and paying attention with Neen James. Neen James is the author of Folding Time and her most recent book, Attention Pays. She is frequently named one of the top 30 Leadership Speakers by Global Guru because of her work with companies such as Viacom, Comcast, Cisco, Virgin, Pfizer, BMV, the FBI, and others. Neen shares with us how paying intentional attention lets us get more done both at work and home. Folding Time by Neen James (Complete Book) https://urldefense.proofpoint.com/v2/url?u=https-3A__t.sidekickopen85.com_s2t_c_5_f18dQhb0S7kF8cFC00VnTZKk59hl3kW7-5Fk2847sD3qkVNxvrw7w3-2DhvW2dykdP1n0Lht101-3Fte-3DW3R5hFj4cm2zwW41RjcR3VWt0kW4cg7sG3-5FrjH0W1Gy-2DqY4fGC1KW1LFz3l43N9LSW1L6zDG22TdLsW1Lg-5FH03H6wV1W1GrKP13JF3SVW1GpcB741nZgkF3-5FSNXRPDdn1-26si-3D7000000001156569-26pi-3D6b36fcc1-2Dcc38-2D47d1-2Dfa97-2Db9fb126a272c&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=rlA1j0AkegbWI60GGcdCyhBZlplYFRV3-qxZ2-7-fQ0&m=9iDtgsiGD10nAwjn8v_cowkdLpzJFOXQLqi7HG-V_tE&s=-5F6X1jj0RnyuyshpuXdP0hs3md0SjMm-N9-YZnfIpk&e= Attention Pays by Neen James (Sample Chapter) https://urldefense.proofpoint.com/v2/url?u=https-3A__t.sidekickopen85.com_s2t_c_5_f18dQhb0S7kF8cFC00VnTZKk59hl3kW7-5Fk2847sD3qkVNxvrw7w3-2DhvW2dykdP1n0Lht101-3Fte-3DW3R5hFj4cm2zwW4cj79h3-5FR6GJW41PGWL1JxwY5W1LvdXT3K78gSW43TCZB4rF77tW43SmPX3-5FYlyBW3F7xMM4fGCnGW1LdXLK3K78gSW43TvW83zkyn7W32wWrg3ZV65JW3QZngs3K8R3x4PDdn1-26si-3D7000000001156569-26pi-3D6b36fcc1-2Dcc38-2D47d1-2Dfa97-2Db9fb126a272c&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=rlA1j0AkegbWI60GGcdCyhBZlplYFRV3-qxZ2-7-fQ0&m=9iDtgsiGD10nAwjn8v_cowkdLpzJFOXQLqi7HG-V_tE&s=KkJSVPcq0lpyluAWvGXt6p8tPSwaPCZIgnpcjUnrbzc&e= Moment App https://apps.apple.com/us/app/moment-cut-screen-time/id771541926 Freedom App https://apps.apple.com/us/app/freedom-block-distractions/id1269788228

Avtex Experience Points
Ep. 1 - Neen James

Avtex Experience Points

Play Episode Listen Later Oct 4, 2020 38:44


Neen James is the author of nine books including Folding Time and her most recent, Attention Pays. Named one of the top 30 Leadership Speakers by Global Guru several years in a row because of her work with companies like Viacom, Comcast, Cisco, Virgin, Pfizer, BMW, and the FBI, among others. Neen is a leadership expert who delivers high-energy keynotes that challenge audiences to leverage their focus and pay attention to what matters most at work and in life. Audiences love her practical strategies they can apply personally and professionally, and meeting planners love working with her – they often describe Neen as the energizer bunny for their events. Part game show, part expert discussion, all Customer Experience. On Experience Points, customer experience thought leaders earn cash for their favorite charity as they answer CX questions and share their expertise on how to fuel exceptional experiences for your customers. Join hosts Joey Coleman and Dan Gingiss for Experience Points, brought to you by Avtex - your end to end CX technology and consulting partner.

The Leadership Habit
Episode 29: Productivity and Focus with Leadership Expert, Keynote Speaker and Author, Neen James

The Leadership Habit

Play Episode Listen Later May 11, 2020 47:04


Meet Productivity Expert Neen James Jenn DeWall:   Hi everyone, Jenn DeWall here, and on this week's episode of The Leadership Habit Podcast, I was lucky enough to interview Neen James. Now for those that don't know Neen, she is a leadership expert who delivers high energy keynote presentations that challenge audiences to leverage their focus […] The post Episode 29: Productivity and Focus with Leadership Expert, Keynote Speaker and Author, Neen James appeared first on Crestcom International.

The Freenoter
Listener Grab Bag (AKA WHAT Narrative Arc???)

The Freenoter

Play Episode Listen Later Feb 5, 2020 52:13


On this week's episode of The Freenoter--it's a LISTENER FIESTAVAL. A grab bag of excellent questions about staying in touch with the audience, selling without sounding like a jerk, and even where Tamsen and Tom disagree! Plus we look at how Drew Davis stays engaged with his audiences after the event, and we reveal our take on the classic gin martini--with a literal and figurative twist. SHOW NOTES Our friend Chris Farias, who did our logo and branding! https://www.theunicornrebellion.com/ Have questions for us to answer on the show? Email thefreenoter@gmail.com Douglas Karr's digital marketing company: https://dknewmedia.com/ Tamsen's lead magnet: text TAMSEN to 66866 (you won't be automatically signed up!) Alan Stein's book, Raise Your Game https://amzn.to/38105eL Kingman Ink - sketchnoting: http://kingmanink.com/ We love handouts. That is all. Our Twitter handles: @tamadear and @webby201 Tamsen's lead service: joinbytext.com Kindra Hall: https://kindrahall.com/ Drew Davis: https://www.akadrewdavis.com/ Neen James: https://neenjames.com/ The Webster Martini: 3 oz. Plymouth Gin A capful of St. Germain STIR (do not shake) over ice for 30 seconds. Strain into a martini glass and serve with a twist.See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

The Relevant Leadership Podcast with Ty Bennett | Inspiration | Leadership | Motivation | Inspiring Stories | CEO Interviews

In the world of distraction that we all live in we have to be very intentional and strategic on where we focus our attention & how we spend our time . My friend Neen James recently authored a book titled Attention Pays and in our conversation on my podcast we discuss some very practical ideas that will make you more productive, profitable & relevant. Neen breaks down four systems every leaders needs to be current and relevant. You can find Neen at https://neenjames.com/ and the free chapters mentioned at https://s3.amazonaws.com/attentionpaysbooksamplechapters/Attention+Pays+Sample+Chapters.pdf

The Creative Sandbox Way  Podcast
189: Neen James & the Costs of Not Paying Attention

The Creative Sandbox Way Podcast

Play Episode Listen Later Jan 16, 2019


Play Episode The post 189: Neen James & the Costs of Not Paying Attention appeared first on Living A Creative Life with Melissa Dinwiddie.

A Year of Listening
Episode 36: Attention, Social Media, and Technology with Neen James (Part 2)

A Year of Listening

Play Episode Listen Later Oct 25, 2018 36:43


This week Colleen finishes her conversation with speaker and author Neen James about technology and social media, our addiction and dependency. Part two gets into the nitty gritty- tips to help us curb our own use, and how to have conversations in our community to cultivate a better atmosphere with regards to technology.

A Year of Listening
Episode 35: Attention, Social Media and Technology with Neen James (Part 1)

A Year of Listening

Play Episode Listen Later Oct 18, 2018 45:40


Technology, social media and attention. These are hot button issues that we all struggle with to some extent. This week Colleen chatted with speaker and author Neen James, who wrote the book on attention, about our dependency and in some cases addiction to technology and social media, how we can break the cycle and the graceful reminders we can all use with this topic. Neen and Colleen had so much to chat about that this is just part one of the conversation! Tune in next week to hear the rest. Connect with Neen! Find her at her website, on Facebook, Twitter, or Instagram! And check out her books, including her newest, Attention Pays.   For more info go to the show notes page.

Six Pixels of Separation Podcast - By Mitch Joel
SPOS #622 - The Power Of Paying Attention With Neen James

Six Pixels of Separation Podcast - By Mitch Joel

Play Episode Listen Later Jun 10, 2018 53:52


Welcome to episode #622 of Six Pixels Of Separation - The Mirum Podcast.  Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #622 - Host: Mitch Joel. At what cost attention? We all think that we're paying attention to the work that we do, but are we? Really? That's the focus of Neen James. Her latest book is titled, Attention Pays - How to drive profitability, productivity and accountability. She has received numerous awards as a professional speaker. Neen is a partner in the international education company Thought Leaders Global, and is a member of the League of Heroic Public Speakers. Neen delivers keynotes presentations that challenge audiences to leverage their focus and pay attention to what matters most at work (and in life). Neen has a background in learning, development and managing large corporate teams. So, are you paying enough attention? Enjoy the conversation... Enjoy the conversation. Running time: 53:51. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Neen James. Attention Pays - How to drive profitability, productivity and accountability. Heroic Public Speakers. Follow Neen on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #622 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast attention attention pays brand business blog business book business conversation business podcast development digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption heroic public speaking innovation j walter thompson jwt leadership book leadership podcast learning management management podcast marketing marketing agency marketing blog marketing podcast mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel neen james non fiction book podcast productivity professional speaker professional speaking six pixels of separation thought leaders global wpp

Restaurant Unstoppable with Eric Cacciatore
485: Strategies to live with INTENTIONAL ATTENTION with Neen James

Restaurant Unstoppable with Eric Cacciatore

Play Episode Listen Later Jun 1, 2018 48:06


In this episode with Neen James, we discuss:  What makes Neen an expert on attention giving and leadership. The impact intentional attention has on your life and career.  Why Neen doesn't believe in "work-life-balance". What is meant by "work-life-integration".  How work-life-integration is broken into three parts: 1)emotions 2)expectations 3) environment. Why you can't let guilt affect your intentional attention.  The role ample sleep play on living intentionally.  The impact systems have on living intentionally.  Why we're not defined by the amount of hours we work but the quality of work we do in the hours we allot for work.  Strategies for living more intentional. Why it is important to say "No."  The role creativity plays on being intentional.  Teaching your team to be intentional with their attention.  Neen James earned her MBA from Southern Cross University As a professional speaker and leadership expert, She is known for challenging her audiences and clients to leverage their focus and pay attention to what matters most at work and in life. Today, Neen joins us to discuss her newly released book, Attention pays. Show notes… Success Quote or Mantra. "When your heart is in your dream, no request is too extreme." Resources Mentioned Momentum neenjames.com Attention Pays: How to Drive Profitability, Productivity and Accountability Folding Time: How to Achieve Twice as Much in Half the Time Today's Sponsor Sourcery allows you to streamline and digitize your entire Accounts Payable operation. Digital invoicing, backed with human verification, will save you countless hours of work and increase AP accuracy. Say goodbye to your file cabinets and enter the digital world. Kabbage. Apply for up to 250,000 of funding through Kabbage, and you'll get a $50 e-gift card when you quality. Get started!   Contact Info Website: neenjames.com Facebook: @NeenJamesCommunication Instagram: @NeenJames Thanks for Listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Neen James for joining me for another awesome episode. Until next time!   Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

On the Schmooze Podcast: Leadership | Strategic Networking | Relationship Building

Today's guest has been called an ‘energizer powerhouse' by event planners and meeting organizers worldwide. Her high-energy keynote speeches are filled with rich content that empowers her audience to take action. It's safe to say that she is not a run of the mill speaker. She has leveraged her sassy style and Aussie accent to become a ray of sunshine in an otherwise grey corporate world. Doing so, she has earned the respect of a wide range of clients, including Comcast, Johnson & Johnson, the FBI, and Virgin. She brings to them her vast experience in retail, banking, telecommunications and the oil industry. As a thought leader in the area of productivity, she is obsessed with helping clever people get more done so they can create more significant moments in their lives. “You don't have time to do everything, only time to do what matters.” She often appears in the media sharing her expertise and is a published author and contributor to eight books. In 2017, she will publish “Attention Pays!” which shares one of her core messages, that the art and practice of paying attention holds the key to greater success, higher sales, phenomenal customer service and unlimited referrals. Please join me in welcoming Neen James. In this episode we explore: her thoughts on leadership: “Leadership is paying attention to what matters. It's really easy to get distracted by everything and everyone around you. But true leaders know how to distinguish between what is happening and what really matters. Busy is not productive.” the benefits of being a host and making everyone around her feel comfortable at events time management was a hot topic, then productivity because of the influx of devices and inboxes, and now Neen says attention is where we need to focus our efforts. powerful lesson learned from a 5 year old to “Listen with your eyes.” Neen's amazing tips for how to make great connections at conferences – some of which are in my newly released book “Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences.” Stay tuned until the end of the episode to hear what I thought were the key takeaways you could put into practice this week and benefit from for years to come. Listen, subscribe and read show notes at www.OnTheSchoomze.com - episode 56

Out of the Comfort Zone
Folding Time: How to be More Productive and Conquer the World

Out of the Comfort Zone

Play Episode Listen Later Oct 16, 2015 56:19


All of us pack an enormous amount into our daily lives – at work, outside of work, with family, friends, charities, hobbies, exercise and the list goes on. Too many of us have not two but three and four jobs – or what used to be the jobs of multiple people. There is never enough time. So how can you organize yourself, not just manage time but fold time and conquer the world? Listen to Neen James's, an expert on productivity and performance, advice.

Out of the Comfort Zone
Folding Time: How to be More Productive and Conquer the World

Out of the Comfort Zone

Play Episode Listen Later Oct 16, 2015 56:19


All of us pack an enormous amount into our daily lives – at work, outside of work, with family, friends, charities, hobbies, exercise and the list goes on. Too many of us have not two but three and four jobs – or what used to be the jobs of multiple people. There is never enough time. So how can you organize yourself, not just manage time but fold time and conquer the world? Listen to Neen James's, an expert on productivity and performance, advice.