Podcasts about ccxp

Get ready — on this episode of Trek Watch, we break down the brand-new sneak preview for Star Trek: Starfleet Academy, dropped at CCXP 2025 before the official premiere on January 15.  We talk about what the clip reveals: the fate of the U.S.S. Athena as it comes under surprise attack, the first look at cadet life, and the ominous arrival of the villain Nus Braka — who's part Klingon, part Tellarite, and played by Paul Giamatti.  We also break down the setup for the series' central themes: young cadets forging friendships, navigating rivalries and first loves, and facing a new threat to both the Academy and the Federation Is this the fresh, high-stakes take Trek needs — or is theis show jumping the shark before it begins?  

Your favorite Blerds are back brining you all of their thoughts on everything happening in nerd culture! In this episode, Shannon, Jaja and James discuss the evolving landscape of streaming services, including the potential impact of major acquisitions in the entertainment industry. They delve into the excitement surrounding the upcoming Dune season two and HBO Max releases, while also reflecting on the trend of classic films returning to theaters. The conversation shifts to the controversial use of AI in anime dubbing, highlighting the backlash against poor-quality AI-generated voices. The hosts then explore innovative gadgets and the rise of foldable and trifold phones, debating their practicality and future in the tech market.   Time Stamps  00:00-Welcome Back to Nerd Culture 02:34-Gaming Adventures and Updates 05:22-TV Shows and Anime Catch-Up  07:56-Video Game News and Announcements 10:30-Xbox Full Screen Experience and Updates 13:08-Black Friday Recap and Console Discounts 15:57-CCXP Showcase Highlights 23:06-Streaming Preferences and Show Updates 25:02-Excitement for Upcoming Shows 26:17-Anime and Animation News 29:39-Netflix's Major Acquisition Plans 37:09-HBO and Dune Updates 39:09-Upcoming Movie Releases and Theatrical Trends 47:50-The Anticipation of Doomsday's Trailer 51:21-The Controversy of AI Dubbing in Anime 54:05-Innovative Gadgets and Tech Trends 01:03:38-The Future of Foldable Phones 01:10:34-Wrap-Up and Community Engagement   Make sure to subscribe on Youtube, Apple Podcasts, Spotify or your podcast app of choice!

It's a SOLO DOLO day as Hoody helps you navigate just exactly what's going on with the Netflix-Warner Bros-Paramount deal! Join Hoody as he tries his best to see what is the better deal for consumers while also recapping the BIG announcements from this year's CCXP! Plus do we need to see Avengers: Endgame in theaters again next year? All that and more with the Crisis Crew! Buy Your Own Crisis Crew Shirt!: https://bit.ly/3I5Lv8G New Episodes of Crisis on Infinite Podcasts come out every Monday and Thursday! Make sure to rate us and subscribe to us on your platform of choice and send us a secret message and we'll read it out loud on next week's show!!See omnystudio.com/listener for privacy information.

Finalizada la segunda ronda de ofertas parece que todo se inclina ahora a que Netflix será la ganadora. Paramount envía una carta quejándose de trato de favor hacia Netflix durante todo el proceso. Mientras, en la CCXP tenemos novedades de Supergirl entre las que destaca el traje. ESDP 05/12/2025 22:00 - NOCHE DE SÓTANO - NETFLIX COMPRA WB? 🟢 INTRO - La Mejor manera de empezar: 00:00:00 🎤 SPEECH - La sección que nunca falta: 00:01:41 👨‍👨‍👦‍👦 EQUIPO - Presentación del Equipo: 00:12:35 ✴️ 1ª NOTICIA SUPERMAN & DC - Netflix compra WB: 00:23:58 ✴️ 2ª NOTICIA SUPERMAN & DC - El Traje de Supergirl: 01:47:56 ❇️ Si quieres saber más de El Sótano de Planet os dejamos todos los enlaces de interés: 🔷 WEB: https://ElSotanoDelPlanet.com 🔷 PODCAST IVOOX: https://www.ivoox.com/podcast-podcast-el-sotano-del-planet-podcast-superman_sq_f173777_1.html 🔷 TWITCH: https://www.twitch.tv/elsotanodelplanet 🔷 YOUTUBE: https://youtube.com/@elsotanodelplanet 🔷 INSTAGRAM: https://www.instagram.com/elsotanodelplanet/ 🔷 FACEBOOK: https://www.facebook.com/ElSotanoDelPlanet 🔷 TWITER: https://twitter.com/SotanoPlanet 🔷 DISCORD: https://discord.gg/pAp3HgcJ (Si no funciona la invitación, solicitadlo por redes sociales y os ofreceremos la nueva invitación activa) 🔷 MAIL: ElSotanoDelPlanet@gmail.com 🔷 PODCAST ITUNES: https://podcasts.apple.com/es/podcast/podcast-el-s%C3%B3tano-del-planet-podcast-superman/id1041625748 🔷 PODCAST SPOTIFY: https://open.spotify.com/show/1nlF54BDI8dsIxo6Az51z 🔷 PODCAST ANTIGUOS: https://go.ivoox.com/sq/1136166

Supergirl BUDGET Revealed and DEBUNKED Batman in Blue and Gray! We are waiting for the Supergirl movie trailer that might debut this week, but Forbes took a stab at what is possibly the budget.

In this episode we discuss Ferdinand Kingsley joining the cast of "Supergirl", Milly Alcock nearly turning down the Supergirl role, Superman and Supergirl at CCXP25, the third "Krypto Saves The Day" animated episode, Steve's new book "Man of Yesterday, Today and Tomorrow", your favorite Superman capes, and much more.

The most dangerous number in customer experience isn't low—it's shiny. In this CX Pulse Check, we unpack why a single score can seduce teams into storytelling that investors love and customers don't feel, and we make a case for the harder, more honest work of proving value creation by cohort, not by kudos. With Rob Markey of Bain & Company and Harvard Business School, we discuss whether customer metrics predict growth or distract from it, and we separate real loyalty from repeat purchase.We go straight at the NPS debate: what the score can predict, where it fails, and how it becomes powerful only as part of a system that links feedback to actions that change renewal, cross-sell, referrals, and cost-to-serve. We talk airlines, captive markets, and the language games behind “loyalty” programs that purchase repetition without building emotional commitment. Then we get practical. You'll hear a little about how to read interaction telemetry for risk signals, and build models that translate service performance—wait times, abandon rates, repeat contacts—into forward revenue forecasts your CFO will respect.This is a great listen for leaders who want both heart and proof: real-time feedback to understand emotion and expectation shifts, behavioral data to see what customers actually do, and investor-ready visuals like tenure curves and revenue per customer by acquisition year. If you've ever wondered how to tell a CX story that earns budget because it earns returns, tune in to this conversation.If this resonates, follow the show, share it with your team, and leave a review wherever you listen to podcasts. Then send in a question you want us to tackle next at askJeannie.vip.About Rob MarkeyAdvisory Partner, Bain & CompanySenior Lecturer, Harvard Business SchoolRob Markey (https://robmarkey.com) is a Senior Lecturer at Harvard Business School and an advisory partner at Bain & Company. The creator of the Net Promoter System, he has spent more than three decades helping companies grow by earning customer loyalty and increasing the value of their customer relationships. He teaches Managing Service Operations in the MBA program at HBS and hosts the Customer Confidential podcast, where he speaks with leaders building customer-centric businesses.He is the co-author of The Ultimate Question 2.0 and a leading voice in the movement toward Customer Capitalism.Follow Rob on...LinkedIn: https://www.linkedin.com/in/robmarkey/Articles Mentioned:- The American Customer Satisfaction Index (ACSI): Quarter 3, 2025 - A Threat Potentially More Damaging Than the Great Recession (American Customer Satisfaction Index) -- https://theacsi.org/news-and-resources/press-releases/2025/11/13/press-release-national-acsi-q3-2025/- CoStar (CSGP) Q3 2025 Earnings Call Transcript (The Motley Fool) -- https://www.fool.com/earnings/call-transcripts/2025/10/28/costar-csgp-q3-2025-earnings-call-transcript/Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

No Plano Geral desta semana, Flavia Guerra e Vitor Búrigo destacam a estreia brasileira de "Cyclone", novo filme de Flavia Castro, com entrevistas com o elenco: Luiza Mariani, Magali Biff e Eduardo Moscovis. Além disso, um papo com o cineasta iraniano Jafar Panahi, que chega aos cinemas nesta semana com "Foi Apenas um Acidente", filme vencedor da Palma de Ouro em Cannes. E mais: os selecionados do Fest Aruanda 2025, os destaques da CCXP e a estreia de "A Natureza das Coisas Invisíveis", de Rafaela Camelo. Estamos no ar!

Nesta semana, Denis Botana e Danilo Silvestre falam sobre o histórico início de campanha do OKC Thunder, apenas o quinto time na história da NBA a vencer 18 dos seus primeiros 19 jogos em uma temporada. Também vamos falar do inesperado sucesso do Phoenix Suns e de como o sucesso recente do Orlando Magic nos faz associar Paolo Banchero a Carmelo Anthony. De novo.No Both Teams Played Hard respondemos perguntas sobre filhos, famoso aplicativo de relacionamentos, crise pós-término e falar de basquete no tempo livre....NESTE EPISÓDIOIntrodução do Tema - 0:35Bola Presa na CCXP - 1:58Carinha do Jabá - 3:15OKC Thunder - 6:09Phoenix Suns - 26:40Insider - 47:30Paolo Banchero - 50:00KTO Kero Todas Opiniões - 1:03:44Both Teams Played Hard - 1:10:45...|OS PARÇAS DO BOLA PRESA|ASSINE O BOLA PRESA E RECEBA CONTEÚDO EXCLUSIVO São planos de R$14 e R$20 reais e mais de 80 podcasts para apoiadores.O BOLA PRESA É PARCEIRO DA KTO Faça suas apostas na NBA ou em qualquer outro esporte na KTO =) .CAMISETAS INSIDER Com nosso cupom BOLAPRESA você tem 15% OFF, já aplicado automático se usar o link abaixo:

Ralph and Will Smith  @GreenLanternsPodcast  are back to deliver another exciting comic book review, this time diving into Green Lantern #29! They share their thoughts on the latest issue, offering insights for both casual readers and dedicated fans of the green lantern comic review. Get ready for a weekly comic book review that's both informative and entertaining, exploring the depths of the dc comics universe. But before they to that, they will talk about the HBO MAX Lanterns trailer being shown to press in Brazil prior to the upcoming CCXP!!

Estas son las noticias del cine, series y cultura pop que no te puedes perder.

Get ready, Marvel fans — the Avengers: Doomsday trailer has officially been announced! On today's episode of The Kristian Harloff Show, we break down everything you need to know about the upcoming Avengers: Doomsday teaser and its debut ahead of Avatar: Fire and Ash next month. Plus, we dive into the latest DC and Marvel updates making waves across Hollywood. Topics include: AVENGERS: DOOMSDAY trailer confirmed to debut before Avatar: Fire and Ash Channing Tatum teases major Gambit action in Avengers: Doomsday Simu Liu discusses his future in the MCU after Avengers: Doomsday Supergirl confirmed to appear at CCXP — will we get a first look at Woman of Tomorrow? Lanterns series release window revealed and an update on The Batman 2 Tune in as Kristian and the crew break down all the biggest superhero news from Marvel and DC! SPONSORS:  TRADE COFFEE: Get 50% off 1 month of Trade at https://www.drinktrade.com/KRISTIAN FACTOR: Eat smart at https://www.FactorMeals.com/kristian50off and use code kristian50off to get 50% off your first box, plus Free Breakfast for 1 Year.  Get delicious, ready-to-eat meals delivered—with Factor. *Offer only valid for new Factor customers with code and qualifying auto-renewing subscription purchase. NUTRAFOL: See thicker, stronger, faster-growing hair with less shedding in just 3-6 months with Nutrafol. For a  limited time, Nutrafol is offering our listeners ten dollars off your first month's subscription and free shipping when you go to https://www.Nutrafol.com and enter the promo code KRISTIAN. Find out why Nutrafol is the best-selling hair growth supplement brand!  TRUE CLASSIC:  Head to https://www.TrueClassic.com/KRISTIAN to grab the perfect gift for everyone on your list.

Want customers to talk about your brand without being asked? In this CX Pulse Check, we bring on Brooke Sellas, founder of B Squared Media and a leader in social customer care, to unpack how emotion—not content volume—creates durable connection, retention, and revenue. Together we push past vanity metrics and dig into signals that actually matter: the unsolicited thank-yous, the screenshots, the stitches, and the small moments of care customers can't help but share.Our conversation moves from principle to practice. We map out how to define success for customers and for the business, then build joy loops that reward participation and make advocacy feel like a feature. We talk candidly about creator care—how high-velocity social teams face relentless expectations and why, in the age of AI, creative risk is the differentiator. We also look inside modern support: when bots deflect FAQs, humans inherit the complex, emotional problems.We also break down Salesforce's decision to replace a lightly used help search with AI and the community backlash that followed. The lesson is clear: internal metrics don't equal external sentiment. Listening publicly, restoring a dedicated search capability, and co-creating with power users can turn friction into fuel.If you care about customer experience, social strategy, or contact center leadership, you'll leave with insights for measuring emotion, protecting the people who power your brand, and taking smart risks that cut through AI's sea of sameness.If this resonates, follow the show, share it with a teammate, and leave a quick review.About Brooke Sellas:Brooke Sellas is shaping the future of digital marketing one conversation at a time. As an award-winning CEO, she leads B Squared Media, a boutique agency redefining 'social care' for brands like Brother International, Miele, and BCU. You can dive into her insights through her book Conversations That Connect, her thought leadership on CMSWire, or her expert-led courses—among them, three digital marketing courses at the University of California, Irvine (one focused on AI & Marketing) and a LinkedIn Learning course on Social Care.Learn More About B Squared Media at https://bsquared.media/Follow Brooke on...LinkedIn: https://www.linkedin.com/in/brookebsellas/YouTube: https://www.youtube.com/@HelloBSquared/podcastsArticles Mentioned:- To Set Your Brand Apart, Create Moments of Shareable Joy (Harvard Business Review) -- https://hbr.org/2025/09/to-set-your-brand-apart-create-moments-of-shareable-joy- Duolingo's Departing Social Media Manager Talks Virality, Anxiety and Mental Health (The Wall Street Journal) -- https://www.wsj.com/articles/duolingos-departing-social-media-manager-talks-virality-anxiety-and-mental-health-63d36f40- Salesforce Responds to User Backlash Over Replacing Help Search with Agentforce (CX Today) -- https://www.cxtoday.com/crm/salesforce-responds-to-user-backlash-over-replacing-help-search-with-agentforce/Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

Gregorio Uglioni sits down with senior customer experience manager Patty Soltis to explore the intricate dynamics of convincing the C-suite to embrace customer experience initiatives. Patty shares invaluable insights on aligning CX efforts with business strategies, understanding executive priorities, and demonstrating the true value of CX to drive profitability. This episode is a must-listen for anyone looking to bridge the gap between customer experience and executive buy-in. About Patty Soltis Over three decades of experience, Patty has been a practitioner, consultant, and analyst in CX. She led dysfunctional organizations through change management to profitability. She found significant financial benefits with more profitable sales and lower expenses using the CX discipline. Using customer-centric business strategies, Patty created customer centric cultures, advised organizations to adopt CX, and analyzed CX best practices. Patty started her career listening to the voice of the employee, learning more about the customer elevating customer experiences. Patty serves as a senior customer experience manager at Upwork. Patty was a principal analyst – CX for eMarketer/Insider Intelligence and a patient experience consultant for Moffitt Cancer Center. She was a consultant for several years working with both small and enterprise organizations. Patty worked in retail for 27 years. She was a VP/GM for Neiman Marcus, Marshall Fields, and Lord & Taylor. Patty is a CCXP, CX-PRO and was named a CX Influencer by CX Network in 2024 and CX Scoop in 2023. She is an active member of the CXPA where she led the writing of the Book of Knowledge, launched the FL CXPA network, serves as a leader on the FL network and the Regional Council. Patty is a member of Horizon CX Board of Advisors. Resources  Upwork: https://www.upwork.com/ Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation.

Customers don't just want answers. They want action! That's why agentic AI, the kind that doesn't just recommend but actually does the work, is reshaping how teams analyze experiences, resolve issues, and connect systems.In this CX Pulse Check, Jeannie talks with Medallia's Chief Strategy Officer, Sid Banerjee, about today's clearest CX use cases and the pitfalls leaders should avoid as agentic AI adoption accelerates across industries like banking, healthcare, retail, and hospitality.We explore three big patterns:AI that speeds up insight generation across calls, chats, and surveysAssistive tools that help agents find and deliver answers in real timeOrchestration that lets AI schedule, submit, and update without piling on handoffsVoice is making a comeback too, from car dealerships booking recall appointments to restaurants taking phone orders with flawless recall. The key isn't “more bots,” but better design, continuous coaching, and a balance of speed with trust.We also cover empathy, accountability, and practical guardrails (like building feedback loops, retraining models, and giving customers clear choices so they never feel trapped by tech).If you're evaluating where to deploy AI next or whether your pilots are effective, this conversation provides examples, cautions, and a pragmatic perspective.About Sid Banerjee, Chief Strategy Officer, Medallia:Over a nearly 30-year career, Sid has amassed deep skills building companies and solutions based on customer experience, business intelligence, and AI-powered technologies. Sid was the Founder and served as CEO, Chairman, and Chief Strategy Officer at Clarabridge. He most recently served as Chief XM Strategy Officer at Qualtrics. He presently serves as Chairman at Prolific, a high-growth technology company that provides a platform for high-quality, human-derived AI and research models. He was a founding employee of MicroStrategy and founder/CEO of Claraview. He also held executive and management positions at Ernst & Young and Sprint. He holds a BS/MS in Electrical Engineering from MIT.Learn More About Medallia at https://www.medallia.com/Follow Sid on...LinkedIn: https://www.linkedin.com/in/sidbanerjeewdc/Articles Mentioned:- Marriott checks out AI agents amid technology transformation (CIO Dive) -- https://www.ciodive.com/news/marriott-international-AI-strategy-agentic-cloud-cybersecurity/758922/- Red Lobster Turns to AI to Power Phone Ordering (Hospitality Technology) -- https://hospitalitytech.com/news-briefs/2025-09-22?article=red-lobster-turns-ai-power-phone-ordering- Long Island pizzeria goes viral with saucy videos giving bad diners a taste of their own medicine: ‘Go sit down' (New York Post) -- https://nypost.com/2025/09/22/us-news/long-island-pizzeria-goes-viral-with-saucy-videos-giving-bad-diners-a-taste-of-their-own-medicine-go-sit-down/Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

¡Esto no es un simulacro! Nuestra querida, talentosa, hermosa y admirada Michelle Rodríguez nos acompaña en el foro de Noche de Chicxs para echar tremendos chismes, ¡y no podemos con la emoción!

¿Casi dos horas de episodio? ¡Claro que sí, porque el chisme se puso buenísimo en el foro de Noche de Chicxs con nuestro querido Jos Aranalde!

Ella es hermosa, talentosa, buena onda, le encanta el chisme... ¿Se puede amar más a ​⁠?

What does luxury really mean in today's experience economy? The answer might surprise you.Joining us on this eye-opening CX Pulse Check episode is luxury experience expert Neen James, who shares groundbreaking research revealing that luxury isn't about price tags—it's a mindset with four distinct profiles. Yet regardless of which luxury mindset we embody, we all agree on five essential characteristics: high quality, long-lasting, authentic, unique, and indulgent."You don't have to have a luxury product to provide a luxury level of service," Neen explains, unlocking possibilities for businesses across every industry and price point. Her research definitively proves what many have suspected: luxury is increasingly about experiences rather than possessions, and about feeling genuinely seen, heard, and valued.We explore fascinating real-world applications, from wealthy travelers choosing cooking lessons with Italian grandmothers over five-star hotels to Louis Vuitton's theatrical ship-shaped flagship store in China.Perhaps most applicable for everyday business is our discussion of Starbucks' ambitious four-minute service goal. As Neen advises, we must "think like a concierge, not a bellhop," transforming transactional relationships into meaningful connections through what she calls "systemized thoughtfulness."The insights from this conversation apply whether you're running a coffee shop or a luxury retailer.Don't miss Neen's upcoming book, Exceptional Experiences, launching October 14th with pre-orders available now.About Neen James:Neen James (neenjames.com) is a leadership strategist, dynamic keynote speaker, and the author of Folding Time, Attention Pays, and the upcoming Exceptional Experiences. With boundless energy, quick wit, and actionable insights, she serves as a confidante to C-suite leaders to help them elevate experiences and achieve greater focus, communication, and influence. Recently appointed to the board of the World Luxury Chamber of Commerce, James has been named one of the Top 30 Leadership Speakers by Global Gurus multiple years in a row for her work with some of the world's most prestigious brands, including Viacom, Comcast, Virtuoso Travel, Four Seasons, and the FBI. She empowers individuals to prioritize what matters most so they can create exceptional experiences that drive results and foster lasting connections. Originally from Australia, James is living her best life in Tampa, Florida.Follow Neen on...LinkedIn: linkedin.com/in/neenjames/Instagram: instagram.com/neenjamesYouTube: youtube.com/user/AussieNeenArticles Mentioned:Luxury Travelers Prefer Spending Thousands on Authentic Nonna's Kitchen Over Lavish Hotel Suites (Investopedia)A luxury experience in China: Global high-end brands bet on conceptual stores to revive sales (Reuters)Brian Niccol wants your Starbucks drink to be made within 4 minutes of ordering (Yahoo! Finance)Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

¿Jimena Longoria y Gualy Cárdenas en la misma semana? ¡Awwwww!

¡Qué auténtica gozada es echar chismecito con nuestra querida Jimena Longoria en el foro de Noche de Chicxs, y más cuando hubo esta magnitud de chismes!

¡Directamente desde el podcast ​⁠ nos acompaña a echar mucho chismecito nuestro querido Rodrigo Zermeño A.K.A Zerme!

¡La máxima autoridad de los signos también le sabe, Y BASTANTE, al chisme! Démosle la bienvenida al hermoso foro de Noche de Chicxs a nuestra adorada Andrea Farga.

Él es actor, escritor, dramaturgo, comediante, pero también... ¡es un gran amante del chisme!

¡Qué tremendo episodio de Noche de Chicxs les traemos hoy, porque nos acompaña nuestra querida y admirada Kika Edgar! Hubo cantada, actuada, y sobre todo, MUCHO CHISMECITO.

o hemos escuchado como Miles Morales, Willy Wonka, Paul Atreides en Dune, Sokka en Avatar, Invincible y muchos personajes más, pero jamás lo habíamos escuchado echando TREMENDOS CHISMES en el foro de Noche de Chicxs. ¡Démosle la bienvenida a Emilio Treviño!

¡Mucho se pidió, mucho se insistió, y al fin llegó al foro de Noche de Chicxs nuestra querida Andi Martín del Campo para echar chismecito DEL FUERTE E INTENSO con todxs nuestrxs chisme-escuchas!

¡Qué emoción tener de nuevo a nuestro adorado Unicornia, mejor conocido como El Único Anna en el foro de Noche de Chicxs! Este episodio se puso buenaaaaaaazo, lleno de chismes, risas, más chisme y más risas. ¡Que lo disfruten! ❤️ Hoy les presentamos: "La vagabunda debajo del puente", "Hizo magia con mi puchaina", "Latina picante", "Comida especial para el ladrón de lunch", "Beso de cuatro" y "El monólogo de mi trasero". Acomódense en el sillón ✨, prepárense unas palomitas

¡Ay, ay, ay, ay!

What's happening in CX today? In this episode, we'll explore the gap between CX ambition and execution. Camille Kremer, Senior Director of Customer Experience at Holiday Inn Club Vacations, joins Jeannie Walters for this CX Pulse Check to share how her team built a comprehensive CX program over five years—drawing on the powerful metaphor of bamboo growth: years of unseen root work before visible success emerges.With only 17% of executives confident in their CX delivery, despite nearly half calling it a top priority, we unpack what it takes to bridge that divide. Camille walks us through how her team built trust, accountability, and alignment, warning that mismatched expectations are the “rotten tomato” that can spoil even the best CX plans. We also explore how Verizon is using AI not to replace humans, but to enhance experiences—automating routine tasks while expanding human support.Throughout, one theme stands out: lasting CX transformation depends on psychological safety. Innovation only happens when teams feel safe enough to try, fail, and learn.About Camille Kremer:Camille is the Senior Director of Customer Experience at Holiday Inn Club Vacations. She and her team lead the CX strategy, and drive enterprise-wide improvements based on customer feedback. With 20 years of experience leading large-scale operational and transformational change across multiple industries, she is passionate about turning analytics into meaningful action. Her background in sociology, informatics, quality assurance, and lean continuous improvement fuels her commitment to creating positive change for both businesses and customers.When she visits her parents in Louisiana, Camille still loves tending to the bees in her father's apiary - a hobby they've done together for 30 years.Follow Camille on...LinkedIn: https://www.linkedin.com/in/camillekremer/Articles Mentioned:- Global execs say CX is crucial to success but most still struggle to optimize its performance (VISION by Protiviti) -- https://vision.protiviti.com/insight/global-execs-say-cx-crucial-success-most-still-struggle-optimize-its-performance- Marketing Promised. CX Didn't Deliver. Here's the Cost. (CMSWire) -- https://www.cmswire.com/customer-experience/marketing-promised-cx-didnt-deliver-heres-the-cost/- Verizon Announcing AI-Powered 'Customer Experience Transformation' (Newsweek) -- https://www.newsweek.com/verizon-announcing-ai-powered-customer-experience-transformation-2089472Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

¿Ya extrañaban a Lady Ostara tanto como nosotros? ¡Pues ya está de nuevo en el foro de Noche de Chicxs para echar MUUUUUUCHO chismecito suave y sensual!

¡Qué auténtica gozada es echar chismecito con Sandro Ruiz! No saben la cantidad y la INTENSIDAD de cosas que se dijeron en este episodio.

¡El rey de los tops de internet está en el foro de Noche de Chicxs para echar mucho, PERO MUCHO chismecito con nuestrxs chisme-escuchas!

¡Otro martes, otro episodio de Noche de Chicxs! Y qué mejor manera de pasar este martes, que echándonos este episodio lleno de MUCHO chisme con nuestra querida y admirada Florencia González-Guerra.

¡Miren nada más qué hermosura de invitado tenemos hoy para echar chismecito en el foro de Noche de Chicxs! Démosle una calurosa bienvenida a nuestro adorado Poncho Borbolla.

¡Al fin inicia la nueva temporada de Noche de Chicxs, y no podía empezar mejor que con nuestra adorada Saskia Niño de Rivera para echar MUCHO chismecito!

When half a billion customers interact with your service each year, you gain rare insight into what truly drives—or destroys—customer loyalty. In this CX Pulse Check, Jeannie welcomes Marcus Story, Corporate Director of Customer Experience and Social Customer Care at Delaware North, for a candid conversation about the state of travel and hospitality during the busy summer season.They take a hard look at American Airlines' new customer experience advisory board—and the surprising lack of actual customers at the table. Marcus shares why involving real travelers is essential to driving meaningful change, especially as competitors like Delta and United prioritize more customer-focused strategies.The discussion also explores the evolving role of AI in hospitality. While automation and personalization technologies open new doors, Marcus and Jeannie stress that technology should complement—not replace—genuine human connections. Through personal stories, they highlight how small, thoughtful gestures can leave a lasting impact.Rounding out the episode, they examine United Airlines' new airport arrival policy and what it reveals about communication gaps and the overall customer journey. Whether you work in CX or simply love to travel, you'll walk away with fresh insights on balancing efficiency, innovation, and the timeless value of human touchpoints.About Marcus Story:Marcus brings nearly 20 years of experience managing and delivering exceptional customer and guest experiences across hospitality and service industries.Marcus, who has been a Delaware North team member for 13 years, is the leader of the company's global customer experience strategy and platform, called GuestPath®. Before Delaware North, Marcus honed his customer experience expertise at well-known organizations like Walt Disney Parks and Resorts and InterContinental Hotels Group.Aside from his direct experience, Marcus has earned certifications as a Certified Customer Experience Professional (via the Customer Experience Professionals Association) and Lean Six Sigma Green Belt. He attended California State University, Sacramento, where he earned a Bachelor of Arts in Communication Studies, and holds a Master of Science in Hospitality Management from California State University, Long Beach.Follow Marcus on...LinkedIn: https://www.linkedin.com/in/marcusstory/Articles Mentioned:- American Airlines names members of new Customer Experience Advisory Board (American Airlines Newsroom) -- https://news.aa.com/news/news-details/2025/American-Airlines-names-members-of-new-Customer-Experience-Advisory-Board-MKG-OTH-06/default.aspx- How AI-powered CX strategies can better meet guest expectations (Hotel Dive) -- https://www.hoteldive.com/news/artificial-intelligence-cx-strategies-hotel-guest/749477/- United Passengers Are Required to Check In Earlier Starting June 3 (Condé Nast Traveler) -- https://www.cntraveler.com/story/united-airlines-check-in-time-changeResources Mentioned:Experience Investigators -- https://experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

Bebés, hoy les traemos un episodio muy especial, ¡el primer Chisme-Escuchas Al Aire! En este nuevo formato de Noche de Chicxs, ustedes, nuestros chisme-escuchas, podrán aparecer en un episodio contando chismecitos con Xanic, la idea es hacerlo una vez al mes en la CDMX, en otros estados de la República Mexicana, ¿y por qué no? ¡En otros países! Este episodio que están a punto de ver es una prueba, y sabemos que hay muchas cosas por mejorar para darles siempre lo mejor de lo mejor, así que les agradeceremos sus comentarios constructivos en este episodio. ¡Gracias por ser parte de esta hermosa comunidad del chisme! Lxs queremos mucho. ¡Que lo disfruten! ❤️ Acomódense en el sillón ✨, prepárense unas palomitas

¡Qué auténtica locura fue presentar Noche de Geeks by Noche de Chicxs en el Omelete Stage de la CCXP 2025!

The Solo Leveling Animation Producer Atsushi Kaneko and Action Director Yoshihiro Kanno are answering OUR questions today on The Anime Effect. They share how they navigated the adaptation process, what the fan response has meant to them, and their hopes for the future of Solo Leveling. Have a question for The Anime Effect? Ask it here. To bring your brand to life in this podcast, email podcastadsales@sonymusic.com. Learn more about your ad choices. Visit podcastchoices.com/adchoices

¡Bienvenidos a Multianime Podcast Ep 3x22! En este episodio, Alex y Andy continúan la conversación sobre uno de los temas más candentes: la Inteligencia Artificial en la Industria del Anime (Parte 2).Exploramos las controversias que la IA ha generado, desde acusaciones falsas a artistas hasta el preocupante uso de voces clonadas de actores de doblaje sin permiso. Analizamos las posturas de estudios como Crunchyroll y Cover Corp (Hololive), que apuestan por el talento humano, frente a otros que experimentan con la IA para eficiencia.También abordamos las recientes y duras acciones legales contra la piratería, incluyendo sitios de spoilers y plataformas de distribución ilegal, y el debate ético sobre el consumo de contenido pirata.Uno de los puntos más críticos es el impacto de la IA en el empleo creativo, especialmente para los nuevos talentos que podrían perder los puestos de entrada a la industria si las tareas básicas se automatizan. ¿Cómo afectará esto la formación de futuros animadores y artistas?Discutimos la urgencia de la regulación en Japón y comparamos su enfoque con la inversión de Corea del Sur y los modelos de generación de anime con IA de China (como Anisora de Bilibili). ¿Estamos ante un futuro de anime artesanal o uno masificado por algoritmos?Revivimos la polémica del falso comunicado de Studio Ghibli y el debate sobre la replicación de estilos artísticos con IA.Además, recapitulamos brevemente la cobertura de la CCXP y compartimos recomendaciones de streaming: Mikey 17 (HBO Max), Your Friends & Neighbors (Apple TV) y El Eternauta (Netflix).¿Cuál es tu postura sobre la IA en el anime? ¿Qué tipo de anime quieres apoyar y preservar? ¡Déjanos tus comentarios! Y participa en nuestra encuesta de Spotify sobre la piratería.Sigue a Multianime en todas nuestras redes sociales como @multianimeMX y visita nuestro sitio web multianime.com.mx para más noticias y contenido. ¡Apoya siempre el trabajo y la pasión de los artistas que hacen posible el anime que amamos!#Anime #InteligenciaArtificial #IA #Pirateria #Doblaje #VoiceActing #IndustriaAnime #Japon #CoreaDelSur #China #Crunchyroll #Ghibli #Webtoon #Podcast #MultianimePodcast #ElFuturoDelAnime #ArteDigital #Animación

¡Regresamos con todo el chisme de lo que vimos/vivimos en la CCXP 2025!Anuncios, sorpresas, invitados y más.

SO MUCH TO UNPACK! Fantastic Four CCXP Footage Breakdown, Superman's Vibrant New Posters, Summer Movie Preview, Box Office Battles, & Blumhouse Takes Over Saw! Download the PrizePicks today at https://prizepicks.onelink.me/LME0/RE... & use code REJECTS to get $50 instantly when you play $5! Coy Jandreau and Andrew Gordon dive into the hottest movie news this week! We break down the Fantastic Four (2025) CCXP footage, featuring Pedro Pascal as Reed Richards, Vanessa Kirby as Sue Storm, Joseph Quinn as Johnny Storm, and Ebon Moss-Bachrach as Ben Grimm, fleeing a planet devoured by a terrifying Galactus (Ralph Ineson). The footage teases Sue Storm in labor, hinting at Franklin Richards' reality-bending powers and a cosmic chase with the Silver Surfer! We also react to the colorful Superman posters showcasing the Daily Planet crew (Lois Lane, Clark Kent, Jimmy Olsen, Perry White, Cat Grant, Steve Lombard) and heroes like Krypto, Hawkgirl, and Mr. Terrific, setting the tone for James Gunn's vibrant DCU vision. Plus, we dive into a Summer Movie Preview, covering Thunderbolts' box office struggles, Lilo & Stitch's massive success, Mission: Impossible's record-breaking run, Ballerina's action-packed glory, How to Train Your Dragon live-action buzz, and Jurassic World: Rebirth's billion-dollar potential. We also discuss Blumhouse acquiring Saw rights, what it means for the franchise's future, and James Wan's creative return. Finally, we share nostalgic summer movie memories and answer your Patron questions! Follow Coy Jandreau:  Tik Tok:⁠ https://www.tiktok.com/@coyjandreau?l...⁠ Instagram:⁠ https://www.instagram.com/coyjandreau/?hl=en⁠ Twitter:  ⁠https://twitter.com/CoyJandreau⁠ YouTube: ⁠https://www.youtube.com/channel/UCwYH2szDTuU9ImFZ9gBRH8w Follow Andrew Gordon on Socials:  YouTube: https://www.youtube.com/@MovieSource Instagram:  https://www.instagram.com/agor711/?hl=en Twitter:  https://twitter.com/Agor711 Intense Suspense by Audionautix is licensed under a Creative Commons Attribution 4.0 license. https://creativecommons.org/licenses/... Support The Channel By Getting Some REEL REJECTS Apparel! https://www.rejectnationshop.com/ Follow Us On Socials:  Instagram: https://www.instagram.com/reelrejects/  Tik-Tok: https://www.tiktok.com/@reelrejects?lang=en Twitter: https://x.com/reelrejects Facebook: https://www.facebook.com/TheReelRejects/ Music Used In Ad:  Hat the Jazz by Twin Musicom is licensed under a Creative Commons Attribution 4.0 license. https://creativecommons.org/licenses/by/4.0/ Happy Alley by Kevin MacLeod is licensed under a Creative Commons Attribution 4.0 license. https://creativecommons.org/licenses/... POWERED BY @GFUEL Visit https://gfuel.ly/3wD5Ygo and use code REJECTNATION for 20% off select tubs!! Head Editor: https://www.instagram.com/praperhq/?hl=en Co-Editor: Greg Alba Co-Editor: John Humphrey Music In Video: Airport Lounge - Disco Ultralounge by Kevin MacLeod is licensed under a Creative Commons Attribution 4.0 license. https://creativecommons.org/licenses/by/4.0/ Ask Us A QUESTION On CAMEO: https://www.cameo.com/thereelrejects Follow TheReelRejects On FACEBOOK, TWITTER, & INSTAGRAM:  FB:  https://www.facebook.com/TheReelRejects/ INSTAGRAM:  https://www.instagram.com/reelrejects/ TWITTER:  https://twitter.com/thereelrejects Follow GREG ON INSTAGRAM & TWITTER: INSTAGRAM:  https://www.instagram.com/thegregalba/ TWITTER:  https://twitter.com/thegregalba Learn more about your ad choices. Visit megaphone.fm/adchoices

En este Ponle Pausa hablamos de: - Doom The Dark Ages - Expedition 33 - Yasha: Legends of the Demon Blade - Starvaders - Viscerafest NOTICIAS DE VIDEOJUEGOS Nintendo actualizó su firmware Presentaron el segundo trailer de GTA6 Los juegos gratis de Epic Games incluyen Dead Island 2 Los juegos incluidos en Game Pass Se filtró una ROG Ally con branding de Xbox Final Fantasy 7 Remake y los otros FF7 llegarán a Switch 2 Hay un pirata en Elden Ring Nightreign Nintendo está preparado para vender 15 millones de Switches MegaXP y CCXP en la CDMX Nuevos screenshots de KH4 Shroom and Gloom El reboot de Buffy ya tiene nuevo cast Ex-Bungies fundan su propio estudio en PlayStation Deltarune va a salir completo junio 5 Ahora sí ya va a salir Prince of Persia El nuevo título de la película de Mario Veamos el trailer de Superman juntos

What happens when we recognize employees as multi-dimensional humans instead of just job titles? The results can transform both customer and employee experience in powerful ways.In this CX Pulse Check, John Garrett, author of What's Your And?, shares how companies that invest in employee experience see powerful returns—like 28% revenue growth and 50% higher sales from customer-facing teams who feel valued.From knitting groups at ServiceNow to Starbucks choosing people over AI, we explore how personal passions at work drive connection, loyalty, and business success. John also highlights the need to support high-performing employees to prevent burnout and sustain long-term engagement.This conversation is a compelling reminder: when people can be themselves at work, everyone wins—employees, customers, and the bottom line.About John Garrett:John Garrett—award-winning author and people-centric leadership speaker—is on a mission to create thriving workplaces. What the CPA-turned-professional comedian turned two-time Emmy nominee may do best is champion the human side of professionals, consulting with organizations to develop more productive cultures while shining a light on their people's rich lives outside of work. And his book, What's Your “And”?, was named a Distinguished Favorite by the Independent Press Awards and it was recently featured in Forbes.Learn more about John and "What's Your And?" at https://thejohngarrett.com or https://whatsyourand.com/Follow John and What's Your And on...X/Twitter: https://x.com/The_JohnGarrettX/Twitter: https://x.com/Whats_Your_AndInstagram: https://www.instagram.com/John_R_GarrettInstagram: https://www.instagram.com/WhatsYourAndLinkedIn: https://www.linkedin.com/in/thejohngarrett/Articles Mentioned:- Why These Companies Let Team Members Share and Explore Personal Passions at Work (Built In Seattle) -- https://www.builtinseattle.com/articles/why-these-companies-let-team-members-share-and-explore-personal-passions-work- To Leverage Employee Passion, Save It for When It Counts (Harvard Business School) -- https://www.library.hbs.edu/working-knowledge/in-cost-cutting-era-save-passion-for-when-it-counts- Starbucks doubles down on baristas, not AI, to fix its customer crunch (Business Insider) -- https://www.businessinsider.com/starbucks-investing-humans-rivals-bet-ai-2025-5Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

Este sábado estuve muy contento transmitiendo desde la CCXP con entrevistas de videos juegos, diseñadores y recomendaciones de series como Secretos que guardamos y Misión Imposible ¡No te lo pierdas!See omnystudio.com/listener for privacy information.

SUPERMAN RUNTIME REVEALED? SUPERMAN Toys SELLING OUT? And James Gunn has let it be known that there will be a presence of DC Studios at CCXP and SDCC.

No nosso décimo terceiro episódio, recebemos Bruna Penilhas, jornalista especializada em games e cultura pop, com mais de 10 anos de atuação em veículos de mídia impressa, TV e online. Ao longo da carreira, Bruna produziu conteúdos em texto e vídeo, apresentou programas e cobriu os maiores eventos do setor, como E3, gamescom, BlizzCon, BGS e CCXP. Com experiência que vai da reportagem ao gerenciamento de redação, ela traz uma visão completa sobre o jornalismo gamer, os bastidores da cultura pop e os desafios de se manter relevante em um mercado em constante transformação.