Podcasts about airbus group

Our conversation with Justin Neale was packed with insightful tips and strategies aimed at enhancing the customer experience, ultimately driving higher profits for MSPs. Justin, who has a rich background in customer experience from his time at Airbus Group, now dedicates his expertise to helping smaller, more nimble companies, including MSPs, optimize their customer journeys.  We began by discussing why customer experience is more crucial than ever. Justin highlighted that while MSPs typically enjoy high customer retention rates, there is always room to improve and create even stronger bonds with clients. This is particularly vital in today's competitive landscape where exceptional customer service can set an MSP apart from the competition.  One of the key takeaways from our discussion was the concept of customer journey mapping. Justin emphasised the importance of understanding your ideal customer persona and designing processes around their needs. He suggested involving the entire team in this exercise to ensure everyone is on the same page and committed to delivering a seamless customer experience. By identifying and focusing on your ideal customers, MSPs can streamline their operations, resulting in happier clients and more engaged staff.  Another significant point was the importance of clear communication and proper handovers between different teams within an MSP. Justin used a relatable analogy of a bride being handed over to a stranger on her wedding night to illustrate how jarring poor handovers can be for clients. He recommended using tools like videos to introduce team members to clients, ensuring a smooth transition and maintaining the client's trust and confidence.  Justin also shared valuable insights on measuring customer success. Rather than relying solely on traditional metrics like revenue and margins, he advised MSPs to focus on leading indicators that reflect the health of customer relationships. Regular business reviews with clients can provide deeper insights into their evolving needs and open up opportunities for additional services. This proactive approach not only strengthens client relationships but also positions the MSP as a trusted advisor, leading to higher client retention and increased revenue.  We also explored the concept of customer advocacy. Justin pointed out that loyal clients who are wowed by your service can become your best salespeople. Encouraging referrals by providing personalized gifts, rather than generic branded items, can help solidify these relationships. Moreover, when clients advocate for your MSP, it strengthens their own commitment to your services, creating a mutually beneficial cycle.  Throughout our conversation, Justin Neale consistently highlighted the need for MSPs to focus on adding real value to their clients' businesses. This involves understanding their unique needs and challenges and delivering solutions that genuinely help them succeed. By doing so, MSPs can differentiate themselves in a crowded market, command higher prices, and build long-lasting client relationships. Connect with Justin Neale on his LinkedIn HERE  Or you can also visit her website by clicking HERE  Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!     

En el marco del primer encuentro presencial de la red de Mujeres ICAI, asistimos a la conversación entre Amparo Moraleda y Maria Eugenia Girón. Amparo es ingeniera del ICAI, cuenta con más de 20 años de experiencia en IBM, su último puesto como directora general para España, Portugal, Grecia, Israel y Turquía. Fue también directora de operaciones para el área internacional de Iberdrola. Actualmente desarrolla su actividad como consejera en Airbus Group, CaixaBank, AP Moller Maersk y Vodafone Plc y es miembro del Patronato de diversas asociaciones empresariales, fundaciones e instituciones. Ha sido catalogada en varias ocasiones entre las 10 CEO's más valorados de España. En 2003 le entregamos el Premio Javier Benjumea por su su meritoria carrera profesional. Maria Eugenia, ingeniera del ICAI, es consejera en CIE Automotive, CF Alba, Birks Group y Delaviuda. Es vicepresidenta del Consejo Internacional de Oceana y miembro del Consejo de la Real Fábrica de Tapices y de IE University. Es presidenta del Patronato de Fundación Diversidad, cofundadora del Capítulo WCD (Mujeres Directoras Corporativas) en España, cofundadora de WAS (Women Action Sustainability) y miembro del jurado del Consejo Europeo de Innovación para el programa “Green Trato”. Con espíritu emprendedor, es angel investors a través de Go Beyond Investing. Y anteriormente fue vicepresidenta de Loewe Internacional. Ha sido premiada como Mejor Mujer Ejecutiva de España en 2004 y Top 100 en 2017, 2019 y 2022. En esta charla Amparo y Maria Eugenia nos hablan de su trayectoria profesional e intercambian consejos, experiencias y aprendizajes que les han impulsado a ocupar puestos en consejos directivos de grandes multinacionales. Ambas coinciden que su desarrollo profesional ha estado condicionado por las oportunidades que se les han ido presentado y a las que nunca han renunciado. Amparo señala que si no arriesgas, no sales de tu zona de confort, es muy difícil que halles el éxito, por su parte, Maria Eugenia apunta que no tener riesgo, es un gran riesgo en la vida. Durante la conversación comentan la importancia de creer en uno mismo y de establecer conexiones de calidad y confianza con otras personas para alcanzar el éxito profesional. También, resaltan la importancia de rodearte de gente con talento para conseguir un buen desempeño de tu trabajo, que se consigue creando entornos de alto rendimiento donde el talento quiera y elija trabajar. En esta charla Amparo y María Eugenia también hablan de aprendizajes que han obtenido por situaciones o decisiones tomadas y que no han sido acertadas en su momento. Conoce los consejos que nos ofrecen estas dos gran profesionales en la entrevista que te compartimos a continuación. #TalentoICAI #YoSoyICAI

Fri, 08 Mar 2024 09:31:00 +0000 https://boersenradio-marktbericht.podigee.io/1215-borsenradio-live-blick-fr-8-3-24-dax-nach-high-17-tiefer-shorts-bei-vw-und-merck-abgebaut-rbi-frauen-und-at-s-hope 869803b5435287d2b967a9f9a4a91051 Christian Drastil mit dem Live-Blick aus dem Studio des Börsenradio-Partners audio-cd.at in Wien wieder intraday mit Kurslisten, Statistiken und News aus Frankfurt und Wien. Es ist der Podcast, der das Gefühl für den DAX bringt, es ist Freitag, der 8. März 2024 und so sieht es im Frühgeschäft aus. - DAX nach 17. Rekord zum Start etwas tiefer - Symrise im Frühgeschäft gesucht - Zalando im Frühgeschäft schwächer - Update zu Shortpositionen - Serien: Siemens Healthineers (+), Porsche Holding (-) - All time Highs heuer und gestern: Airbus Group(10), Allianz(5), Hannover Rück(7), Münchener Rück(10), Rheinmetall(21), SAP(16) - News-Roundup der Baader Bank: Infineon, Merck, Symrise, VW - ATX etwas fester (vor Marktstart 7,94 Prozentpunkte 2024 Rückstand auf den DAX) - Addiko Bank und FACC gesucht - Weltfrauentag: RBI-Topmanagerinnen im 250. Börsepeople-Podcast https://www.audio-cd.at/page/podcast/5460/ - 1 kg Gold kostet 63.643 Euro mitgeteilt von Gold&Co - tradersplace.de Tournament: Brenntag scheidet aus, Sartorius Wildcard Bleiben Sie informiert und hören Sie jetzt rein für tiefere Einblicke und Analysen unter: www.boersenradio.de . Mehr Österreich-Content von Christian unter www.audio-cd.at/wienerboerseplausch bzw. www.audio-cd.at/spotify . Feedback? christian.drastil@boerse-social.com 1215 full no

Christine Tovee (former CTO of Airbus Group) is authentic and passionate – she shares with us her wisdom acquired over decades working in heavy technological fields with great teams that know how to work together. Christine Tovee is the former Vice President for Research and Technology and Chief Technology Officer for the US arm of Airbus Group. Christine now focuses her career on organisational topics related to innovation and engineering. Through her company, CATx Technology, she is also a consultant to Toronto area technology start-ups on technology road mapping, strategy and organisational design. Christine is currently the Chief Technology Officer for space-tech company, Wyvern. She is a member of Canada's Space Advisory Board, which provides advice on Canada's space strategy to the Minister for Industry, Science and Economic Development. Christine also sits on the Department of National Defence (DND) Independent Review Panel for Defence Acquisition and is a mentor for the Space and Climate streams at Creative Destruction Lab.

Daniel F. Pinnow is a Pioneer of Systemic Leadership in the German speaking countries and a wellknown Leadership Expert and bestselling Author. He is the Founder & Managing Partner of the Academy of systemic Leadership an was, therefore, more than 15 years the Managing Partner & CEO of the "Akademie für Führungskräfte der Wirtschaft GmbH" in Überlingen and Bad Harzburg, Germany  - one of the most famous experts in leadership and management science in German speaking countries.The experienced management trainer and leadership coach has been on the board of directors of the Cognos AG, one of Germany's biggest private providers for further education and gained deep leadership experience as top manager within international companies such as Airbus Group and E.ON Ruhrgas AG.Pinnow earned a master's degree in economic sciences from the University of Cologne and a master's degree in social sciences from the University of Wuppertal. Throughout his studies he focused on psychology and organizational sciences. He was lecturer of Leadership at Technical University Munich (TUM) one of the "Excellence Univeritys" in Germany and lecturer of Leadership & Organisation at Hochschule Fresenius in Munich. Since 2007 he became a Associate Professor of Leadership at Capital University of Economics and Business in Beijing, China.In addition to his bestseller ‚Leadership – What really matters‘ (Führen – Worauf es wirklich ankommt, 6th edition in 2012), which was also published in China as one of the first german management books, Daniel Pinnow has published numerous papers and books on human resource management, systemic leadership and ethics.

Steigende Renditen an den Anleihemärkten sind den Anlegern an den Aktienbörsen am Mittwoch aufs Gemüt geschlagen. Mit einer höheren Verzinsung von als sicher geltenden Bonds gewinnen diese tendenziell an Attraktivität im Vergleich zu Aktien als riskanteres Investment. Vor allem in den USA legten die Renditen von Staatspapieren mit langen Laufzeiten zuletzt kräftig zu. Aber auch hierzulande weisen die Anleihezinsen aufwärts.Die Aktien im asiatisch-pazifischen Raum waren am Donnerstag niedriger.Der Dow Jones Industrial hat am Mittwoch im Gegensatz zu seinen New Yorker Indexkollegen einen erneuten Rekord aufgestellt. Das Kursbarometer der Wall Street mauserte sich nach schwachem Start zum Gewinner und schaffte im Tageshoch mit 31 643 Punkten eine Bestmarke.Das deutsche Aktienbarometer Dax gab um 1,10 Prozent auf 13 909,27 Punkte nach und fiel wieder unter die 14 000er Marke. Der am Vortag noch rekordhohe MDax der mittelgroßen Werte büßte 1,23 Prozent auf 32 637 Punkte ein.Heute wird der Dax mit einem leichten Plus bei 13.914 Punkten  erwartet. Heute werden die Jahreszahlen von Airbus Group, Varta, Gerresheimer, Daimler, Air France-KLM und MTU veröffentlicht. Der Auftragsbestand des verarbeiteten Gewerbes 12/20 wird bekannt gegeben, wie auch die  europäischen Verbraucherpreise vom Monat Januar.

Thomas Enders était l'invité du matin HEC du mardi 27 mars 2018 Quelques mots sur notre invité : Thomas Enders, mieux connu sous le nom de "Tom Enders'', est un homme d’affaire allemand, né le 21 décembre 1958 à Bruchertseifen. De 1978 à 1983, il étudie les sciences économiques, les sciences politiques et l’histoire àl’université de Bonn et à l’université de Californie à Los Angeles (UCLA). Il soutient une thèse de doctorat en 1987. Président d'Airbus de 2007 à 2012, il succède le 31 mai 2012 au français Louis Gallois commeprésident exécutif d'Airbus Group, maison mère de l'avionneur européen.

Priyanka Dhopade received her PhD from the University of New South Wales in Canberra, Australia and was the recipient of the Zonta Amelia Earhart Fellowship award, awarded annually to the 35 most outstanding female aerospace PhD students worldwide. Since 2013 she has been researching the thermodynamics of jet engines in the Thermofluids Institute at Oxford University. Priyanka is an expert in computational fluid dynamics modelling of heat transfer, aerodynamics and aero-elasticity in jet engines. She is currently leading the modelling campaigns for various projects in collaboration with industry partners relating to turbine and compressor tip clearance control, turbine internal cooling and active flow control. In this episode, Priyanka and I talk about: the challenges of improving the efficiency of current gas turbines the intricacies of fluid dynamics modelling and a topic particularly close to her heart, the diversity challenge in STEM fields. If you enjoy the Aerospace Engineering Podcast you can support it by leaving a review on iTunes or by supporting it directly on Patreon, where patrons of the podcast receive exclusive behind-the-scenes content and special episodes. Thanks a lot for listening! This episode is brought to you by KDC Resource—the experts in engineering recruitment for the aerospace and defence sector. For more than 15 years, KDC has been matching the very best engineers with the biggest names in the industry; from Airbus Group and GKN Aerospace to Cobham and BAE Systems. KDC’s deep talent pool of aerospace engineers means they are perfectly poised to meet your particular needs with the ideal candidate. In a time of unprecedented engineering skills shortage, KDC Resource will give you an edge over your competitors in the recruitment market. Selected Links from the Episode Priyanka's research profile at Oxford University Oxford Thermfluids Institute Turbine Cooling and Design Active tip-clearance control (Wiki and NASA) What is CFD? Women in Engineering at Oxford Priyanka on the BBC This is Engineering

Dr Mark Cutler has a PhD in Robotics and Autonomous Systems from MIT. He has researched multiple aspects of UAV technology—from designing and building his own novel quadrotor for aerobatic flight to developing machine learning algorithms for autonomous systems. Mark is currently working for the California-based startup Kitty Hawk backed by Google founder Larry Page. At Kitty Hawk, Mark is applying his expertise in rotorcraft to create the next generation of vehicles for everyday flight. Kitty Hawk are currently designing, testing and building all-electric vertical take-off and landing vehicles for work and play. Their first product, the Cora, is an air taxi that could one day bring us an UBER-like service for the sky, and Kitty Hawk is currently in the first stages of testing the Cora in New Zealand. In this episode of the Aerospace Engineering Podcast, Mark and I talk about: his diverse background in UAV's the explosion of hobbyist rotorcraft the promises of machine learning for autonomous flight and the future of personalised flying If you enjoy the Aerospace Engineering Podcast you can support it by leaving a review on iTunes or by supporting it directly on Patreon, where patrons of the podcast receive exclusive behind-the-scenes content and special episodes. Thanks a lot for listening! This episode is brought to you by KDC Resource—the experts in engineering recruitment for the aerospace and defence sector. For more than 15 years, KDC has been matching the very best engineers with the biggest names in the industry; from Airbus Group and GKN Aerospace to Cobham and BAE Systems. KDC’s deep talent pool of aerospace engineers means they are perfectly poised to meet your particular needs with the ideal candidate. In a time of unprecedented engineering skills shortage, KDC Resource will give you an edge over your competitors in the recruitment market. This episode is also sponsored by StressEbook.com, which is an online hub for you if you are interested in aerospace stress engineering. StressEbook.com provides world-class engineering services and online courses on the stress analysis of aircraft structures, as well as a free ebook and blog. No matter if you’re a junior or senior structural analyst, StressEbook.com provides you with the skills and know-how to become a champion in your workplace. Selected Links from the Episode Contact Mark through his website Mark's quadcopter on Gizmodo Kitty Hawk and career opportunities A video of Kitty Hawk's Cora A Tech Insider video on Kitty Hawk's Flyer The New York Times on Kitty Hawk's flying cars A vision for flying taxis

Phil is an early pioneer of social insight techniques, now with over 20 years’ experience in media measurement and evaluation. Currently the Managing Director of Newton Insights in London, Phil provides insights into how we can effectively start using measurement ourselves and overcome common fears of mass-data evaluation. Throughout his career Phil has built an impressive portfolio having devised insight programmes for large international organisations and brands such as GSK, Pfizer, Diageo, Procter & Gamble, Unilever, Moet Hennessy, Burberry, Airbus Group, Dubai Holding, the International Olympics Committee and the Council of the European Union. And what's even better, he's sharing his email if you have any further M&E questions: philip.lynch@newton.net Discussed in this episode: The value of measurement and evaluation in communications How to effectively start using M&E yourself Questions to ask to put M&E in place when approaching new tasks and projects What you can do to avoid data fatigue The role of the internet in advancements of M&E The use of focus groups in the digital age Ensuring privacy in M&E and practice The future of M&E What is content communication? It is a strategic, measurable, and accountable business process that relies on the creation, curation, and distribution of useful, relevant, and consistent content. The purpose is to engage and inform a specific audience in order to achieve a desired citizen and/or stakeholder action. That is the practice and the process of content communication. Find contentgroup on Facebook, LinkedIn and Twitter. Read more about best industry practices from our blog and weekly newsletter.

Phil is an early pioneer of social insight techniques, now with over 20 years' experience in media measurement and evaluation. Currently the Managing Director of Newton Insights in London, Phil provides insights into how we can effectively start using measurement ourselves and overcome common fears of mass-data evaluation. Throughout his career Phil has built an impressive portfolio having devised insight programmes for large international organisations and brands such as GSK, Pfizer, Diageo, Procter & Gamble, Unilever, Moet Hennessy, Burberry, Airbus Group, Dubai Holding, the International Olympics Committee and the Council of the European Union. And what's even better, he's sharing his email if you have any further M&E questions: philip.lynch@newton.net Discussed in this episode: The value of measurement and evaluation in communications How to effectively start using M&E yourself Questions to ask to put M&E in place when approaching new tasks and projects What you can do to avoid data fatigue The role of the internet in advancements of M&E The use of focus groups in the digital age Ensuring privacy in M&E and practice The future of M&E What is content communication? It is a strategic, measurable, and accountable business process that relies on the creation, curation, and distribution of useful, relevant, and consistent content. The purpose is to engage and inform a specific audience in order to achieve a desired citizen and/or stakeholder action. That is the practice and the process of content communication. Find contentgroup on Facebook, LinkedIn and Twitter. Read more about best industry practices from our blog and weekly newsletter. Hosted on Acast. See acast.com/privacy for more information.

In this episode, Marcello Sukhdeo talks about the Canadian Armed Forces counter explosive threat exercise which is underway, Bombardier to sell control of its C Series airliner program to Airbus, and Canadians are fearful of a nuclear attack according to a recent survey.   ARDENT DEFENDER 2017   The Canadian Armed Forces have begun a counter explosive threat exercise involving international military participants and Canadian law enforcement agencies. This exercise began on October 16th and will run to November 3rd.   This exercise which is named ARDENT DEFENDER 2017 provides an opportunity for explosive ordnance disposal and improvised explosive device teams to run through scenarios that enable them to practice neutralizing and safely disposing of explosive devices and countering the threat networks that employ them. The training will strengthen inter-operability between Allies, partner nations, Global Affairs Canada and Canadian law enforcement agencies.   Bombardier to sell control of its C Series airliner program   Bombardier Inc. has struck an agreement to sell control of its C Series airliner program to Airbus Group.   The C Series program, has been at the centre of major political and investor drama in Canada since its inception. The single-aisle airliner's development at a cost of $6-billion (U.S.) drove Bombardier to the brink of bankruptcy in 2015 before Quebec handed the company a lifeline by investing $1-billion in the plane.   Quebec supports the transaction with Airbus, calling it the best solution to protect and create jobs in a sector vital to the province's economy. Ottawa has also offered a preliminary endorsement of the transaction, saying it would require review under federal investment law.   Canadians are fearful of a nuclear attack   With North Korea issuing warnings that “war may break out at any moment,” it's no surprise that a recent survey by the Angus Reid Forum found more Canadians are fearful of a nuclear attack.   A survey of over 1,500 Canadians conducted in September found 55 per cent believe the prospect of nuclear war is “very” or “fairly” serious. That's a marked increase from the 36 per cent of Canadians who said the concerns were serious in November 2016 — a 19 percentage point increase in 10 months.   The survey also notes that that women were more likely than men (64 per cent vs. 45 per cent) to believe that nuclear war is a serious concern.   Earlier this month, Prime Minister Justin Trudeau called the tensions between North Korea and the U.S. “very scary for everyone.”

With self-driving cars generating so much buzz, it’s hard to believe that a self-piloting air taxi is, err, flying under the radar. But not for long. We spoke with Arne Stoschek, head of autonomous systems at Airbus A3 (pronounced “A-cubed”), the Silicon Valley-based advanced products and partnerships outpost of Airbus Group about a plan to bring a self-piloted air taxi to the Bay Area’s skies.

In this special podcast join Simple Superstar and Cultural Intelligence facilitator Wilbur Sargunaraj as he delivers a keynote address on Social Media at the 2017 Airbus Rocking Communications event in Toulouse, France March 15. In his speech Wilbur shares how important it is to move beyond clicks views and likes to develop genuine relationships and move from the ‘I’ to the ‘WE’.   www.wilbur.asia http://www.airbus.com/  Track with DJ Deli @realdjdeli and Wilbur: @wilburworldwide

ESMT Berlin talked to Tom Enders, CEO of the Airbus Group, about disruptive technologies and the idea of air taxis.

Crowdsourcing designs for cargo drones, UAS for higher education, US Air Force training enlisted RPA operators, NASA detect and avoid tests, delivering vaccine by drone, a woman freed by a Phantom, and drones interfering with wildfires. The ZELATOR by Alexey Medvedev from Omsk, Russia News Airbus reveals cargo UAV challenge winners The Airbus Cargo Drone Challenge was created by Local Motors and Airbus Group to crowdsource the design of a commercial-grade package delivery drone for medical supplies and other types of cargo. Local Motors reports in Airbus Cargo Drone Challenge winners announced that 425 submissions were received, and assessed on mission performance, weight and balance, and preliminary flight performance. Video: Winners Revealed in the Airbus Cargo Drone Challenge by Local Motors. Early Days for Drone Use in Higher Education Drones in the academic environment offer the opportunity to focus on design and development and also using them for academic instruction and research. The Higher Education UAS Modernization Act would let students and educators operate UAVs without FAA approval if certain conditions are met. Air Force plans 100 enlisted drone pilots by 2020 The Air Force expects to graduate the first class of enlisted airmen in 2017 for remotely piloted aircraft, specifically unarmed RQ-4 Global Hawks used for high-altitude reconnaissance missions. The graduates would become the first Air Force enlisted pilots since World War II. NASA Concludes UAS NAS Integration Flight Tests NASA has completed a two-month series of flight tests at Armstrong Flight Research Center in Edwards, California. NASA tested technologies for Detect-and-Avoid (DAA) algorithms developed by NASA, General Atomics Aeronautical Systems, Inc., Honeywell, and other partners. The tests included more than 260 scripted encounters between the Ikhana UAS and manned “intruder” aircraft. The algorithms successfully alerted the pilot on the ground. Drones to unleash vaccine-laced pellets in bid to save endangered ferrets The endangered black-footed ferrets in Montana eat prairie dogs, and both are susceptible to the sylvatic plague transmitted by fleas. The United States Fish and Wildlife Service wants to help the animals by dispensing vaccine-laden pellets from drones.  Note:  The article originally reported that the drones would shoot vaccine-laced M&Ms. Video shows man use drone to save person trapped in bathroom A woman in a bathroom was unable to unlock the door from the inside. A DJI Phantom trailing a string was flown over the bathroom window and the woman then tied the door key to the string. With the key in hand, those outside could unlock the door and free the woman. Authorities in Utah can now legally disable or destroy drones near wildfires Lawmakers approved a bill that would allow firefighters or law enforcement to shoot down or disable drones interfering with efforts to contain wildfires. The bill also provides for a maximum penalty of 15 years in prison and a $15,000 fine if a drone causes a firefighting aircraft to crash. Video of the Week Engineers Hack Pokemon Go by Using a Drone Thanks to @ProfVanderhoof's sister Marianne for bringing this to our attention. http://youtu.be/-bpEgmUkr7w        

Dinosaur A jumble of bones found in Venezuela belong to a group of very early dinosaurs, that could have been herd animals. Paul Barrett from the Natural History Museum explains to Professor Alice Roberts how a jumble of bones found in a 'bone bed' belong to a number of individual Laquintasaura venezuelae dinosaurs. They are an ancient, small, omnivorous dinosaur, which could have survived the Tertiary/Jurassic extinction event 200 million years ago. Genetically Editing Chickens Diseases devastate livestock around the world. In chickens for example the deadly strain of bird flu and the lesser known bacterial infection Campylobacter, does not only harm the chickens but is also a real threat to human health and welfare. Scientists are continually trying to develop vaccines, but the strains of bacteria keep evolving resistance to them. One of the solutions being explored at the Roslin Institute in Edinburgh, is genetic. Using a subtle form of genetic modification, called genome editing. The team are trying to find the genetic components of natural resistance in a wide group of chicken breeds, which they can then insert into the genome of livestock fowl in the hope of breeding healthier, safer chickens. Lightning A listener asks why lightning is jagged. Rhys Phillips from Airbus Group in Cardiff makes lightning in a lab. He has the answer. Rosetta The European Space Agency's robotic spacecraft Rosetta has reached the orbit of the comet Churyumov-Gerasimenko, and is about to start its detailed study. In the audacious and risky mission, the craft will follow the orbit of the comet as it approaches and passes the Sun. It will attempt to land a probe on the surface of the icy, rocky mass. It's hoped the mission will provide great insight into what comets are made of, how they behave as they heat up, creating its gassy coma and tail. And it's hoped Rosetta and its lander will be able to tell about where Earth's water and even some of the building blocks for life might have come from. Diatoms A type of phytoplankton, found in water, called Diatoms build hard silicon-based cell walls. Researchers, at the University of Galway, have shown it's possible to chemically transform the shells of living diatoms so they could carry drugs into our bodies in entirely new ways. Producer: Fiona Roberts.