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This week on TaPod we catch up with the ever-brilliant Hung Lee. The Recruiting Brainfood Founder has been traveling through South East Asia for the past couple of months and landed in Australia looking for a well-earned rest. Bad luck Hung. He's running on fumes but still manages to blow us away with his take on the state of the world and the market. We talk AI and competitor advantage in recruitment and argue if we can really be positive about the future? It's fascinating and relevant. Thanks to Avature for your support.
00:00 Introduction and Hung's Background02:55 The Importance of Networking at Conferences05:48 AI's Impact on Recruitment09:10 The Future of Recruitment in an AI World12:06 Concerns in the Recruitment Industry14:48 The Ideal Industry Event17:53 Conclusion and Resources
Are you inundated with applications for your job adverts? Are there too many to go through? How about trying ApplyPro? ApplyPro will read your CVs and provide a shortlist of relevant applications. Give it a try for FREE at applypro.co.uk/contact/ and put talentandgrowth in the Message. ------------------------------------------------------------------- It's here. Episode 250. We are joined by the legend Hung Lee. Takeaways The emotional state of talent acquisition professionals is influenced by their sense of agency. Technology presents both opportunities and challenges in recruitment efficiency. AI is advancing rapidly, outpacing current responses to its impact on jobs. Political changes can have significant effects on the talent acquisition landscape. The number of recruiters may decrease as AI takes over traditional tasks. In-person connections remain valuable in a world increasingly dominated by AI. Candidates will continue to seek flexibility in their work arrangements. Companies that offer a balance of remote and in-office work will attract talent. Building a strong network is crucial for recruiters in the AI era. Personal branding will become increasingly important as AI-generated content saturates communication.
Hung Lee is a recruitment leader and the Editor of Recruiting Brainfood, the industry's leading newsletter, as well as the founder of the award-winning online recruiting platform WorkShape. With over 15 years of experience, Hung has focused on AI, blockchain, the future of work, employer branding, tech hiring, and diversity & inclusion. In this episode, we explore his insights on how AI is reshaping the recruitment process and discuss what it could mean for the future of hiring. Special thanks to our sponsors:Alderson James https://aldersonjames.com/Metaview https://www.metaview.ai/
Editor of leading industry newsletter Recruiting Brainfood.Hung is a recruitment industry professional with over 15 years experience as an agency recruiter, Recruitment manager, Internal Head of Talent, recruitment trainer, founder of award winning online recruiting platform WorkShape and now Editor and Community builder at Recruiting Brainfood - the best weekly newsletter in recruitment.Shownotes00:00 - Intro & Context12:30 - Recruiters' Key Skill: Adaptability.20:45 - Yearly Predictions in Recruitment.45:10 - Growth of the "Recruiting Brain Food" Newsletter.LinksGuest Linkedin: https://www.linkedin.com/in/hunglee/Recruiting Brainfood: https://www.recruitingbrainfood.com/Thomas Linkedin: https://www.linkedin.com/in/thomas-kohler-pplwise/Thomas e-mail: thomas@pplwise.compplwise: https://pplwise.com/
Giant Robots On Tour Hosts Sami Birnbaum and Jared Turner introduce Sheng-Hung Lee, a designer, PhD researcher at MIT AgeLab, and board director at the Industrial Designers Society of America. Sheng-Hung shares his journey into design and engineering, emphasizing the importance of interpreting signals in design and the evolving role of designers from problem-solvers to culture shapers. He discusses how designers must now consider broader, systematic issues such as climate change and aging. Sheng-Hung explains that design is a teachable and essential life skill, highlighting the significance of personal experiences and failures in learning design. He elaborates on the concept of signals, explaining that they represent different perspectives and interpretations in design, which are crucial in addressing complex problems. The conversation shifts to practical design applications and Sheng-Hung's work in smart homes for aging populations. He discusses the integration of various smart systems and the importance of designing for different life stages rather than specific age groups. Jared and Sami also engage Sheng-Hung in discussing the worst and best-designed products, where Sheng-Hung mentions his initial skepticism but eventual appreciation for facial recognition technology. MIT AgeLab (https://agelab.mit.edu/) Industrial Designers Society of America (https://www.idsa.org/) Follow Sheng-Hung Lee on LinkedIn (https://www.linkedin.com/in/shenghunglee/). Visit his website: shenghunglee.com (https://www.shenghunglee.com/). Follow thoughtbot on X (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Transcript: SAMI: Hello again, and this is The Giant Robots Smashing Into Other Giant Robots podcast, the Giant Robots On Tour Series coming to you from Europe, West Asia, and Africa, where we explore the design, development, and business of great products. I'm your host, Sami Birnbaum. JARED: And I'm your other host, Jared Turner. SAMI: If you are wondering, which you might have been for a while now, where are Will or Victoria, well, make sure you find one of our previous podcasts where we introduce the Giant Robots on Tour Series, and you'll understand why you're hearing myself and Jared a little bit more frequently than before. In that podcast, we throw random icebreakers at each other, and we find out that Svenja does not like online banking. And if you haven't listened to our previous podcast with our guest, Ishani, check that out as quick as you can and find out why AI is compared to babies. Joining us today is Sheng-Hung Lee, a Designer and PhD Researcher at MIT AgeLab and Board Director at the Industrial Designers Society of America. Sheng-Hung, I'm going to level with you. I've done my research. I've done my due diligence on the guests that we have on this podcast, and I'm exhausted. SHENG-HUNG: [laughs] SAMI: I've looked through your own website, and I've read as much as I can find about you. And between education, experience, awards, scholarships, there is an incredible amount of things that you're involved in that you get up to. And it really wasn't good for my own self-esteem just to see how much you have going on. SHENG-HUNG: [laughs] SAMI: Jared, a question for you first. Bear in mind, the only thing I've ever been awarded is my own driving license. So, our guest, Sheng-Hung, how many awards do you think he has currently listed on his website? Give a guess. JARED: Oh gosh, I remember looking at the page, and I remember having to scroll. SAMI: [laughs] Yeah, you had to scroll. JARED: Let's pick 33. SAMI: 33. Do you know what? It's not even close. Okay, he's nearly double that. So, he's up at 60 awards that are currently listed. So, we're talking about a guest that you guys do not want to miss. And you want to make sure that you get into this conversation. I always like to go back to the start with my guests. So, everyone has a story. And I'm interested, Sheng-Hung, in your journey and what led you into the world of design and engineering. SHENG-HUNG: My personal definition of design is, like, decoding signals. So, everything in our lives, like, we have different types of signals. How do we interpret the signal? How do we, like, understand, or perceive different types of signals in our lives? And I feel design is more like...not just creation. It is creation, for sure, but also about curation. I feel like, for me, problem-solving or, like, problem-defining is really interesting. And especially you mentioned, like, my very early stage as a designer, the reason I submitted my work to get an award is because I want to show my problem-solving skill. And I realize nowadays, like, the problem is too complicated. It's not just about solving problems, right? I mean, I feel design is more bigger than that, especially now most of the problems are systematic and complex. Climate change, right? Like, you think about aging, and you think about all this, like, sustainable issues. I feel like designers, like, for me, starting from problem solver, as engineer, and now more I've become like a translator, curator, or even, like, a culture shaper. How do you shape the culture you want, right? Especially now, like, AI it's just, like...that really let me rethink about my role as designer, you know, because everyone can have tons of ideas, but the truth is, like, we have so many ideas, but do you know what good taste is about? Do you know what the good qualities of life's about? So, you have to have some personal experiences to really help people to understand or curate the vision in the future. SAMI: That's really interesting. I struggle to dress my kids in the morning from a design perspective, right? I don't get colors, and I don't understand necessarily how they match and how to get things working. In fact, sometimes I'll dress my kids only to find that my wife has redressed the kids. Things are that bad at home. Do you think then design is something which can be taught, or is it something, like, innate? Is it something, in your own experiences, that it's kind of part of your nature? So, you see the world differently to someone like myself or Jared sees the world. Or could that be something which we could pick up on, you know, and learn about? SHENG-HUNG: Yeah, I definitely think design can be teachable. It's skillable. And I feel like, yeah, people talk about this is, like, a hardcore skill. It's a soft skill. No, I think design is a life skill. It's a human skill. So, that includes like, for example, like, yeah, how do you choose the color? How do you choose the clothes for kids? But also about, like, how do you celebrate the quality of lives, right? How do you, like, have better, like, qualities? And I feel like, I don't know, life skill means, like, team building, creative leadership, knows people, listening to people. And, for me, that's part of design because you're decoding different signals. You understand your life. You perceive different types of noises. Or how do you resonate with other people? And that's a life skill, I think. And I also feel most of the design skills I learned is actually not from school. It's from, like, personal life failure [laughs]. SAMI: That's really interesting. I just want to jump in because I don't know if I fully understand what you mean by signals. Can you just elaborate on that a little bit more? And then, I will bring you back up on personal failures. SHENG-HUNG: Signal is like different ways of seeing things, right? So, for example, like, if I go to wait in line for a free bagel, right? You share this with your friends. What I see is it's a free bagel. But what my friends see is like, oh, probably, like, I don't need to wait in line and so many challenges. You know, I have to, like, oh, why should I get this? But I see very clearly I want a free bagel. So, these are different. It's the same thing but different message mixed up, right? And then, for me, I see design, like, it happens every day. It's a life skill. For example, like, I saw the challenges, but what if we think another perspective to rethink about what kind of challenge [inaudible 06:38] or reframe the right questions, right? And all this, like, mixed all together, it feels like it's not just about drawing beautiful sketches or rendering sexy, you know, ideas. It's all about, like, how do you frame these challenges? How do you look at this? Can you see the question from social aspect, from cultural aspect, or you just see this as a solution-driven approach? JARED: In some cases, I feel, there is an element of subjectivity to the designs, but then we also want to measure the success of a design. Do you have any tips for, like, how you go about putting numbers to what defines success for a particular design? SHENG-HUNG: This is such a great question, especially now my research focus is really on services, you know, service design, experience design. Like, how do you quantify this, right? For example, three of us we go to the restaurant, and I feel it's really, really great restaurant. And probably some people feel no, that's not really great. And then, how do we quantify this, right? And then, I feel it's sometimes, like, really by personal preferences. It's hard to measure. Maybe there will be some sort of, like, a principle direction or criteria we can follow, so, for example, service quality metrics or something, like, based on people's life experiences. I feel it's hard to measure, especially now the design challenge the question it's really complicated. Some people talk about demographic. How do you, like, [inaudible 08:09] design? Like, for example, a participant design process, right? Or, like, inclusiveness. People talk about equity, power, power dynamic. And I think it's less of a measure or quantify. It's more about do you show your respect? Can we be more inclusive in this process? Can we really engage or integrate multiple voices in this design process? And I feel like that kind of shows the flexibility, also, the real flexibility of the design, not just that, oh, we look for one single solution. Because, most of the time, we actually want to design for a solution, but, actually, I feel now the shift is from we try to build the condition to let people land on this condition and solve the problem. So, in the end, we'll be like, yeah, we landed here, and we can solve the problem together collectively. So, something I feel a little bit different, but that's a great question. It's open-ended. Yeah. JARED: Yeah. Thank you. There's a lot to think about there. I want to bring it back to failure because this is something I think about a lot in terms of teaching and learning from history versus learning from your own failure. We have, like, thousands of years of history of failure. You think we have made all the mistakes already, and, oh, it should be easy, right? All we need to do is teach all of the young generation about all of this failure, and then they'll remember not to do it. But in reality, it doesn't really work that way. I find the strength of the argument is oftentimes weak compared to failing yourself and really deeply learning that lesson. I'm curious about your thoughts on that. And then, I'm also curious to hear about some of your, let's call them, best failures. SHENG-HUNG: I personally feel like people fail. They fail forward, not backward. So, even if you fail, you move a little bit. It depends on how crazy, right, and how fast you fail. It's an iterative process. The reason I say learning from failure because from traditional Asian family, Asian students, right? Probably in the past, I would say I raised my hand. I want to learn, or I ask senior people. I want to learn. But, actually, more than that, it says, "I want to experience. I want to be part of it," right? So, you're not becoming the manager because you learn to become a...no, you're in that position, and you learn to be a manager. So, I learned that mindset when I worked at IDEO. And one of the senior design directors told me, "No, you should say, 'I want to experience.'" So, that means that you have fully immersed experiences. And one of the best examples for me is that the first two years I worked at IDEO and IDEO Asia, supporting projects in Tokyo, Shanghai, Singapore offices, and sometimes European, like, office work; the first two years, my confidence almost collapsed. I have to collect my confidence. It's so hard because I'm eager to learn so many things. I didn't beat myself. And then, after two years, I met an amazing, like, design mentor. And I started the things I'm good at as product designer, a tangible designer. I start as product-focused and thinking about whole design process. And then, I start to collect my confidence. And I realized every single project at IDEO or in my life it's a vehicle, you know. And then, you always connect the dots when you're looking backwards. And you realize, oh, this is failure. Let me know what do you mean by client management? What do you mean by, like, teamworking? Because everyone is from so diverse background. And everyone says, "I'm a designer," but they have different interpretation. And how do you communicate it, right? And how do you keep the conversation transparent and also effective, and how do you empower people? And I feel because of that connect the dots process, also, all the things I want to learn, I want to experience it really helps me to grow at the third year or second year in IDEO. And that really makes me think about, oh, wow, I didn't know. I failed completely. And that's really healthy, for me, because you become very strong. At some point, I started to realize, oh, what do you mean by...what does it mean by design consultancy business? What we can sell. Where's our capacity, our limitation? You know, other than just, oh, everything's, like, imaginative conceptual. I kind of know what happened, and I know the boundary. And I know how can I empower people and also the client. SAMI: Yeah, embracing failure is a real strength. At thoughtbot, we kind of...if we're developing products and we're, let's say, designing or coding, whether websites or applications, we have this concept of failing fast. So, the faster you can fail, the quicker you can iterate towards the right solution. And that's something which is difficult to embrace because the first time you do it, I want this to be perfect, and I want to build it in the way that it works. But, actually, you'll spend a lot of time trying to get towards that perfection, and it's much better to ship faster, fail faster, and then get towards the solution. I noticed as well that...well, I read that the one thing you've been recently working on is designed for the aging population, so more specifically, smart homes for the aging populations. Shout out to my parents if they're looking for a smart home. Sorry, mom and dad. SHENG-HUNG: [laughs] SAMI: I've always found, especially my generation, so I'm about...I'm not about; I am 32 years [chuckles] old. So yeah, there's always been, like, a big gap between kind of my generation, the way we've engaged with technology products, the way my parents' generation have been able to. And I imagine a future where my kids are running around in VR headsets, and I'm still, you know, using a basic laptop. I would love to know more about your work kind of in this area and designing for a different sector of the population. SHENG-HUNG: My master thesis and my master project is focused on redesigning, like, smart footwear for aging population, and then that's part of the smart home ecosystem. And I was actually impressed and surprised. It's like most of the sponsors or clients we talk about, like, people [inaudible 14:38] to think about just the product level, so smart like [inaudible 14:43], smart like a door, or smart like, you know, like a bed or a smart, like, alarm clock. People start to think about how can we integrate all this system together? Because, like, for example, if you bought Amazon, you know, versus Apple and all these different devices, the platform is really a problem because the products cannot communicate with each other. And we want to make sure all the products can communicate and support you, or, like, they can at least receive your data or information to give the appropriate response. So, the smart home project starts to think about from ideas to become more like platform integration. IKEA is the best example, right? Like, I think two years ago, they talk about, yeah, they launched their first app, right? Everything is, yeah, it seems like, oh, what's the big deal about this, right? No, but you think of this from the intention perspective to actually connect the whole system together because they want to make sure their internal designer, developer they really can think through their own internal system to make sure everything's connected, interconnected, not just, oh, you do a part of this. We sell this to a certain Asian, and it didn't really connect. So, I feel like when we designed it, it's really from the system perspective to talk about a smart home. And then, regarding of, like, design across [inaudible 16:04] generation, that's really important, actually, because especially now I'm focused on design for retirement. And I shifted to design for longevity. And then, the cool thing about this is, like, we think about our life in terms of age, but, actually, now we need to think about our life in terms of different life stages, different lifestyle. The book called "Stage (Not Age)", means, like, now we cannot even describe people above 100 years old or 85 years. So, we call them future hood, right? So, like, different life stages. And I feel like that really impacts, as designers, the way we design products or interfaces, right? And it has to evolve with people. When you say, for example, if we have, like, a smart, like, a robot in our home, they have to know your personal routine. And you kind of grow, right? For example, oh, I get older. I move slower, or my mobility is different, and it changes. How does that mean to our product or our smart services? And I feel like across different generations, it's really thinking about design for different people in different life stages. And that's really important, not just about financial planning or about your future education, family, community, right? Now people are probably thinking about aging in place. My parents just bought a second home. They're thinking about retirement life. And so, these are things that really impact all aspects of life. And I feel like the idea of one solution for all the era is kind of over because we have to think about not just one solution, multiple solution tailor-made for multiple different people in different life stages. MID-ROLL AD: Are you an entrepreneur or start-up founder looking to gain confidence in the way forward for your idea? At thoughtbot, we know you're tight on time and investment, which is why we've created targeted 1-hour remote workshops to help you develop a concrete plan for your product's next steps. Over four interactive sessions, we work with you on research, product design sprint, critical path, and presentation prep so that you and your team are better equipped with the skills and knowledge for success. Find out how we can help you move the needle at: tbot.io/entrepreneurs. JARED: And, Sheng-Hung, in one of your articles that I was reading about design for longevity, you sort of say that design for aging isn't just about designing for older people, but rather, I think one of your colleagues asked this question, which I really liked, which is, how can inclusive methods build elegant design solutions that work for all? And I find that a really aspirational goal. But one of the things, say, at thoughtbot, when they're building a product, so we often talk about targeting a specific niche or a specific user base because then we can really optimize for them. And so, you're designing something that's elegant, and that works for all. It doesn't sound very easy. It sounds like a good challenge. And I'm curious about how do you go about that, and do you have any examples you can you can share? SHENG-HUNG: Design for all elegantly also seamlessly. Optimize everyone's needs or, like, design process. I feel...because my topic is focused on financial planning, right? And I think about everyone's income level is different. Their investable income asset is also different. We have a different situation, right? Our family issue, the healthcare condition is also different. And I feel like that, also, if we look at this question, we should think about, okay, how do we define design for all, right? Is it universal design, or is it inclusive design? I think there are definitely some, like, basic or fundamental, like, foundation or criteria we need to meet. Like, for example, human-centered, right? Or, like, we think about accessibility for certain technology. What's the threshold for a certain way of use the technology or product? That could be, like, a universal or, like, basic. Like I said, people's life stages are so different. And can we really make sure our product or interfaces is always dynamic, always change? Design for transformation, right? And I feel the ideas of changing is kind of scaring for most people. Because you don't want to, like, you woke up, and you realize your iPhone just update the whole interfaces, and you suddenly don't know how to use it [laughs]. It changed too dramatically. What I mean by change is like, it's a gradual integration process. And I feel that's kind of beautiful. Like, for example, the way I use my bicycle, the biking, right? They can ultimately adjust my speed, recharging, or understand my personal preferences. That could be something I think is powerful for future for providing the right solution, yeah. But also, it's a benefit of this, but also, there's downsides. Like, maybe because of that, we all live our own personal bubbles pretty well, right? Like, oh, yeah, yeah, I read a newspaper. No, you read the newspaper that I curated for you. So, somehow, the information started different [laughs]. So, there's a gap, but I don't know. It's very cool. It's very great, great question. I think there's still...I don't have the exact same answer, but I feel that could be potential for now. Yeah. JARED: Yeah, I really like that. So, it's not just a one-size-fits-all-all, but, like, it's a sort of an elegant transformation over the course of someone's life. We've discussed a few different things like design for longevity. You touched on there, as we were speaking, human-centered design. I know you've made a distinction of humanity-centered design as well, and there's also life-centered design. I wonder if you could give us and our listeners a little rapid-fire explainer of each of them. SHENG-HUNG: Like, when we talk about human-centered design, right? Like, it's, like, a buzzword. And everyone talks about HCD, and most people think, oh, if you got a post-it note, you're, like, a HCD designer. No, like, what does that mean, right [laughs]? It's very cliché. And they're like, oh, yeah, all these, like, HCD designers bring the post-it notes with Sharpies and go to facilitate tons of workshops, and they sit and know people. And I feel it's more than that, right? Human-centered is really, like, put yourself, designers, in the shoes of clients, users, customers, and participants to know their needs, their desire and address their pain point. And I think for human-centered design like Don Norman said in his latest book, it's not just about design as a discipline. It also covers, like, politics, covers, like, ethical issue, culture. It's broader. And, for me, the simplest version is, like, you design with care. You design with human temperature. We create technology with human temperature. That means that we're now for this technology to [inaudible 23:13] technology. We know why we need that technology. So, for example, if you provide the, like, the cell phone to the developing countries, you probably don't want to send, like, the latest cell phone. You want to send them, like, the adequate technology. What I mean by that is like, it's very, like, stereotype, but I'm trying to explain the idea is like, oh, Nokia could be a great option at this point, for example. You can communicate. You don't need, like, crazy, like, AR VR function. You at least can communicate. So, it's adequate. I think that kind of lens is, like, you think about the culture, the needs, economic, social status. And then, you can start to move on and upgrade the devices. And I feel like life-centered is even broader. It's like, can you design something to the lens of cats, your pets, your animals? So, it's really like, it's really...it sounds a little bit like a speculative design. But the truth is, like, we can shift our perspective to different kinds of species, cross-species, not just focus on human, because everything we design definitely starts from also for a human being. But now life-centered is like, it's longer, broader. And then, for me, it also means like, we just talk about life-centered. It's like, really think through all different stages of life, not just, like, focus on one single age or a single stage, too specific, too narrow. It's, like, broader. So, when we talk about life-centered design, LCD, we really think about a lot of different systems, framework. What's the model we can follow? You know, so we're also thinking about policy, about power dynamic, government, ethical issues. So, this, I think, like, it's broader, and it's really large. Sometimes it's pretty vague, for sure. We have to use some cases or really think about in different contexts. Context is really important, designed for different contextual knowledges and needs. SAMI: Yeah, I think that is actually a really helpful understanding. Myself I don't know anything about those concepts, so to kind of get that theoretical understanding and explanation from yourself is really helpful. In a more practical sense, I have a question, which is a very selfish question. The reason it's a selfish question is because I want to know what do you think? When you look at the world through your designer lenses, what do you think is the worst-designed product you've ever seen or come across? And I think I know the answer to this. I think there is a right answer. While you have a think, I'll share my answer. I don't know if you have this because you said you're based in Boston at the moment. And I'm showing you because we're on camera, but I will describe it to the listeners as well is what they've done with bottles now is when you open, like, a Coke bottle, for example, all other beverages are available...Coke, if you want to sponsor us [laughter], we're happy just to mention you. When you take the bottle cap off, it's now connected to the top of the bottle. So, someone has decided...now, I understand the reason behind it. They're saying that it's for recycling. So, when you throw your bottle away, make sure the cap goes with the bottle. But someone has sat there, and they've designed the bottles. So, when you take off the cap, it's still connected to the top of the bottle. And countless times, I'm either pouring into a cup or pouring into my mouth. And that cap is getting in the way. So, the liquid kind of goes into that cap, and it spills on me, or it spills on the table. This is an absolute design failure, a catastrophe in my eyes. That's my worst design that I've come across in real life. Do you have anything you can think of that you look at, and you're like, who designed this? SHENG-HUNG: This is such a great example because I did have similar experiences when I went to Milan Design Week last year. All the plastic bottle is, like, connected. The cap connects with the bottle. And I didn't know that it's on purpose at the very beginning. I thought, how come it's, like, connected? I want to take it out because it's easier for me to drink. And I realized it's not just this one; all of them is the same [laughs]. Yeah, that's a great example. I think, for me, design for failure adapter, for example, you know, adapter, like dongle, right? Like, we have so many different...this guy HDMI cable, the cable for iPhone, and the magnet for my Apple MacBook Pro. That's painful because you try to find, like, when you go to, like, a talk or a speech or try to present something, I think, for me, the easiest way is, like, AirPlay, right, Wi-Fi or Bluetooth to connect to the projector. But in reality, you always need this HDMI cable. And this guy connects with my Mac. There's some problem. It depends on...now I always bring my adapter with me. It's just like, we have that [inaudible 28:04] like, you know, it almost, like, very frequently, if we're meeting, you have to show your screen. How can we design less physical but it's user-friendly, right? People use Mac. People use Apple, use, like, Microsoft. How do you design something like a universal adaptable to everyones, just sharing screen? This is what I need. So, I think this could be one bad design, I think, at this moment [laughs]. SAMI: Yeah, that's a great example as well, and so frustrating. And I wonder if it's, like, a money-making scheme, you know, everyone has their own chargers. And that's a way kind of they make some income as well on the side. Jared, what have you seen in the world? What's your pet peeve? What really grinds your gears? JARED: This was easy for me. It came to me straight away. Any door that has a handle that you can wrap your hand around which signifies it should be pulled that is push. It's just, I mean, what is going on there? It drives me bonkers. SHENG-HUNG: [laughs] SAMI: That is brilliant. I think it's only fair if we flip the question, right? And then, we say, what's the best thing you've seen designed, right? There must be something out there where you've gone, "Oh, that is so useful. That makes so much sense. Why haven't we done that until now?" And have you kind of...I guess this is for Sheng-Hung, like, have you got any inspiration from that sort of thing? SHENG-HUNG: I have to be honest. Like, I really feel like in the past, I'm kind of scared about, like, use your face to unlock your phone. But the more I use it, I feel like, oh my God, this is so convenient. You just look at it. I know it's a bit scary because they have all your biometric data information. I know even you protect under the regular law, but still, I feel like, yeah, it's so seamless connected. And I feel maybe the better answer is like, I feel a great design is, like, to reduce the friction between the transition of devices by devices, right? So, for me, I mean, so interface by interface. So, when I share the data on my phone, what does that mean? From phone to my computer or phone to other people, right? All the different interfaces changing. The less friction, the better. I feel seamless connected. So, you know, AirDrop, super convenient, photos, videos with people, Mac users. But what does that mean for, like, Windows users, right? And so, every platform has their own, like, spec, or criteria. And I feel if the user can feel the seamless friction between these interfaces, for me, that could be a great design solution. JARED: I love that answer. And I love that description of reducing friction. It reminds me a little bit of, I think, my favorite book on UX is by Steve Krug, which is "Don't Make Me Think." And it's just all about doing the simplest thing, reducing confusion, overcoming objections, and reducing friction. So, I really love that. I do have an answer for this one as well. It's a little bit selfish or focused on my own life. So, I have a dog. She's a Welsh Terrier called Rosie. She's just turned one. Whenever we used to go out, you've got to take water for her if it's a hot day. I always used to take a bottle, whether you could unscrew the top or not, I'm not sure, Sami, and, like, a little bowl to put that in, or you use your hands. And, invariably, she's not going to drink all of the water, so you've got waste. You throw that out. The bag gets wet, all of that. Someone has designed this really cool bottle where the top is actually the bowl. It's an all-in-one. And you press a button; the water goes into the bowl. She drinks. Whatever's left, you press the button again, turn it upright. And the water just flows back in into the rest of the bottle. It's such a simple thing. But, like you say, it just reduces that friction. Anytime a problem no longer exists, manual to automatic cars, fight me, I'm all for it. Well, that's a problem solved. That's less friction. That's beauty in the world. SAMI: Yeah, I think it's amazing. When you think about these examples, it really brings out how much of an impact design has. So, you can have the best product in the world, but if you don't get that frictionless design, or you don't get that design that's going to really bring that improvement, it's going to be difficult to make that product a success. And I think there's some, like, when I think about leaders and innovators in this kind of space, so I know you already mentioned IKEA and I think of Apple. And I don't know the answer to this, and maybe our listeners also wonder, like, how do these companies...they seem to keep getting it right. No matter what happens, they seem to set the trends, and they get their design spot-on, and they innovate in that space. How are they so successful in their design? SHENG-HUNG: I think a recent example is like, you know, like, Apple just recently launched the Vision Pro, right? The XR, the goggles. And put the demo time 30 minutes to get in-store experiences. You're booking the demo time with them, the 30 minutes. For me, I wrote an article about it. It is less about the goggle itself. It is about the whole experiences. The time you enter the store, right, and then you're waiting there, who guiding you? The Genius Bar people guiding you. You sit down. You have the prescription and your glasses that get measured, scan the QR code, and find the match [inaudible 33:35] pair of goggles that fit your [inaudible 33:37] of your face. And they put it on. They sit on the side, use the iPad to guiding you, and tell personal experiences or stories. These companies are very design-driven, vision-driven company. They really think about the whole experiences of users, right? And, for me, it's too pricey, for me, the product, obviously, right now. But I have very delightful, positive experiences because of that 30-minute demo. So, I kind of plant the seeds in my heart. Oh, if the second generation or something have discount, I would definitely want to get one for myself. Not really because...it's a great design for sure, but also, the impression I have. And I feel that really, really, like, make a difference, right? It's tiny. It's very subtle. They can, "No, we don't have, like, demo experiences." They can just purely sell the product. But I think they sell something bigger than just product. Branding user experiences, delightful experiences. And I can really feel that, and that's really powerful in the end. JARED: Do you think that that sort of level of design is limited to the companies that can afford it like the big names? Like, obviously, there is a cost dedicated to having the time and to putting the resources to that. Is it always just going to be the big players, or are there things we can do to democratize that availability for the startups, for the SMEs? SHENG-HUNG: I actually think it's about a company's culture. So, another example I would love to share is, like, when we did, like, an inspiration trip in Tokyo, and there's a very famous, like, chain bookstore called Tsutaya bookstore or Tsutaya electrics. So, to my surprise, like, yeah, it's a big bookstore, and we probably think bookstore selling books. No, they're actually selling a lifestyle. So, for example, like, if I want to buy the book around how to use a camera, right, the way they curate it, it's like, yeah, we do have the books around camera, but also, we'll put the real camera, like, near the book. So, they curate the whole experiences. You flip the book. Oh, this is so cool. Thanks, I want to try it. You probably, in the end, you got both. So, very interesting and also very human-centered, like, retail experiences. Why did I say culture? Because when I entered the store, I asked for one book I was looking for. The staff came to me, and she bring two books to me. One is the book I want, unpack. And one is the book...it's the same book, but without the plastic cover. It's brand new. And why she brought two books to me because if I want to buy this book, I not only read inside, but also, I can just get the new one with me to check out. And this is so subtle, right? Because they're not just bringing you, like, the sample. They also bring the final product with you. So, I feel that kind of culture is, like, very strong, customer-centered, think about your needs, think about your next step. So, they kind of plan ahead, and this is so strong message to me. Oh my God, this is such a great design culture, or at least a human-centered culture to think about my needs, my decision-making process. So, I feel connected with that, and I feel like, yes, they have money, but also, like, they really cultivate that culture within the...not just...they also send a message to their customers. SAMI: I feel like, Sheng-Hung, we could speak to you for hours. I mean, you are opening my world and my eyes to a different world of design. I've got one final question for you before we wrap up that I wanted to cover. I've seen from your website, like, you've personally designed products. So, out of all the products you've either designed yourself or you've been involved with, what would you say, and could you describe for us your favorite product that you've designed yourself? SHENG-HUNG: I think my favorite product is, like, I help and re-design, like, Shanghai Library Innovation Space that, for me, is OMG. Oh my God. It's crazy. Like, one single team, my side project and collaborate with the full staff, librarian, the leadership team. What is powerful is, like, library for them in Shanghai, it's a local hub to connect the community and also to teach, to learn for the younger generation how to use the space. For sure, most people use that space for, like, self-studying, you know, activity and all this stuff. But, for me, like, it's so impactful because every single change that means a lot of impact because it's a public space. And also, it's really, really powerful. Like, you think about the decision-making process. You have to think about feasibility, viability, and also desirability, all things to connect together. And it's really hard, not easy process. It took me about a year-long project. And I'm really happy because, in the end, it's really from sketches, concept, prototyping models, all the way they rebuild, modify the design, integrated. And now the new library they build on another area of Shanghai is really based on this model and framework. I'm very happy, and I also feel like, yeah, design can make a positive impact. It's not like a concept. It's real. And it's nice. It's painful, but it's really satisfying, yeah [laughs]. SAMI: That's really cool when you get to a point where you've done something, and then you see people using what you've designed and, like, enjoying that space and benefiting from all that hard work that you've put into. I have to thank you so much for joining us and giving us time today on the Giant Robots On Tour Series of the Giant Robots Smashing Into Other Giant Robots podcast. Our listeners don't know, but you've had about two hours of sleep. SHENG-HUNG: [laughs] Yeah. SAMI: So, it's probably time for you to get back into bed yourself. But that is your dedication to us. It's been an incredible episode and an incredible chat. I finally understand why Jared does not like doors. I myself, you will understand if you see me in the street and I'm tearing a bottle cap off of a bottle, you'll understand why. And we need to sort Sheng-Hung out with more adapters with just a single charger for all his devices. If people want to get a hold of you, Sheng-Hung, where's the best place they can reach out after listening to this podcast? SHENG-HUNG: Yeah, definitely, you can reach out through my personal website portfolio. Yeah, shenghunglee.com. And I'm happy to respond and discuss about design-related topic. Thanks for having me on this podcast. It's very exciting, and hope we can create all the great stuff for our society. SAMI: Pleasure. There's always a challenge I give to my listeners at the end, and it normally is just please hit that subscribe button. Jared has promised me that he will do a shoey if we can double our subscribers by the end of the series. If you don't know what a shoey is, my only advice to you is do not Google it because you do not want to know. You can find notes and a complete transcript for this episode at giantrobots.fm. If you have any questions or comments, you can email us at hosts@giantrobots.fm. This podcast is brought to you by thoughtbot and produced and edited by Mandy Moore. Thanks for listening. See ya. AD: Did you know thoughtbot has a referral program? If you introduce us to someone looking for a design or development partner, we will compensate you if they decide to work with us. More info on our website at: tbot.io/referral. Or you can email us at: referrals@thoughtbot.com with any questions.
Welcome to another episode of the Human Centered Design Network Podcast. We meet Sheng-Hung Lee and discuss key issues in the design industry, including the importance of empathy, AI's impact on design processes, and the challenges of ageism. We advocate for valuing older designers' wisdom and promoting continuous learning through personal projects, known as the 5% rule. The conversation highlights the need for adaptable, growth-minded design teams and a shift from designing for retirement to designing for longevity. We emphasise design's strategic and philosophical aspects and call for greater societal recognition and investment in design, urging designers to build their personal brand and focus on their impact. linkedin.com/in/shenghunglee https://www.shenghunglee.com/designforlongevity Become a member: https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers Book a Coaching Chemistry Call: https://calendly.com/gerryscullion/coaching-chemistry-call
TRF for Friday May 31 2024 TRF celebrates 4 years of podcasting Kids say the darndest things Thank god for Ring cameras TA Tech is June 4-6 In The News CBSA voted in favor of striking, not the best time to travel Nvidia stock does a 10:1 split and Jensen Huang is now the world's 17th richest person. Time to fill number are out Tip of the week Read Tim Sackett's new book, The Talent Fix Volume 2. Just advertise the hell out of your jobs! See page 145 Recruiting Insights Talent density is the hottest topic in TA. The 5 recommendations for hiring. Advising job seekers to game their resume and beat the ATS is the hair in our sandwich Special feature: Masterclass in Programmatic Job Advertising. Hung Lee, host of Recruiting Brainfood Live On Air, breaks it down for us like we are 11 years old on what programmatic advertising is. The real star of the show is Yaz Dalal
This week on TRF Recording from the beautiful city of Toronto where we met some of the smartest TA professionals in the Country. Thank you Plum, AMS and Humanly.io for organizing a great dinner. Text message mania, first hand experience with scammers texting job offers and is legitimate recruiters. In the News LinkedIn is requiring Recruiters to verify their profile - smart move! US bans TikTok and give them 270 days or they are out Tip of the Week Best practices for in house referral success. Recruiting Insights Pros and cons of 2 major firms in the UK who publish their interview questions 94% of US business leaders surveyed “Simply wont hire GenZ” Why do they have such high demands in the workplace We cherry pick thru Hung Lee's 10 essentials of candidate response rate.
This week on TRF Recording from the beautiful city of Toronto where we met some of the smartest TA professionals in the Country. Thank you Plum, AMS and Humanly.io for organizing a great dinner. Text message mania, first hand experience with scammers texting job offers and is legitimate recruiters. In the News LinkedIn is requiring Recruiters to verify their profile - smart move! US bans TikTok and give them 270 days or they are out Tip of the Week Best practices for in house referral success. Recruiting Insights Pros and cons of 2 major firms in the UK who publish their interview questions 94% of US business leaders surveyed “Simply wont hire GenZ” Why do they have such high demands in the workplace We cherry pick thru Hung Lee's 10 essentials of candidate response rate.
This is a special episode recorded in December 2023 at The Three Tuns Pub in London with Matt Alder, Hung Lee, Chad Sowash, Julie Sowash, Chris Murdoch and of course yours truly. As we are all podcasters we discuss the good, the bad and the ugly of podcasting and apologies for the audio quality, but we were in a pub after all! #MarketingRules #TheVoiceOfRecruitmentMarketing Support for this podcast comes from Shazamme https://www.shazamme.com/ Learn more about James and ThinkinCircles: https://thinkincircles.com/ https://www.themarketingrules.com/
In TaPod's final episode of the 2024 Summer Series, It's Craig's pick... and he takes us back to a fascinating catch up with the brilliant Hung Lee to discuss how candidates are gaming the system with AI. This is one of the most interesting podcasts we've ever done. It's thought-provoking and gives us a window into the (not too distant future). Hung always shares some very ‘left field' thoughts like AI fulfilling the majority of the recruitment process from both sides – interacting back and forth before humans get involved – but where does that leave us? Are we entering the Age of the Terminator?Thanks to TaPod Connect for your support... Building a TA Team? reach out to TaPod Connect.
We're starting 2024 with a bang, as we dive head-on into some of the most controversial questions TA teams must find an answer to this year with Recruiting Brainfood's Hung Lee. Before you switch off, this is not another 2024 trends report. Instead, it's a thoughtful, deeply considered, scarily accurate deep dive into the reality facing TA teams this January… with some uncomfortable truths that the less disruptive among us might not want to hear. With a community of more than 60,000 recruiters at his fingertips, if anyone has their finger on the pulse of the reality for TA teams… it's Hung. Here are the big questions that put TA teams into very uncomfortable ground…
Enjoy this thought-provoking conversation with Hung Lee, founder of Workshape.io and the popular Recruiting Brainfood newsletter. In this insightful podcast episode, we delve into various aspects of the recruiting landscape, including the state of the market, the impact of generative AI on talent acquisition, and the future of recruiting in the face of technological advancements. Hung Lee shares his expertise and predictions, discussing topics such as the hesitancy in adopting AI due to the lack of policies, the potential productization of recruiters, the role of AI in skills assessments, and the challenges posed by bias in the age of AI-enabled job seekers. The conversation also touches on the evolving nature of the hiring process, the legal implications surrounding AI in recruiting, and the need for policies to navigate the ethical dimensions of technology. Amidst the uncertainties, Hung Lee highlights opportunities for recruiters to thrive by leveraging relationships, adapting to communication transformations, and tapping into crowd intelligence. The episode offers a dynamic exploration of the future of recruiting and the critical role recruiters play in this rapidly evolving landscape.GUESTLinkedIn: https://www.linkedin.com/in/hunglee/Recruiting Brainfood: https://recruitingbrainfood.substack.com/SPONSORCrosschq: https://www.crosschq.com/OUTLINEIntroduction (0:00 - 1:43)Recruiting Landscape in 2022 (1:43 - 3:40)State of the Market and AI Trends (3:40 - 14:49)AI Adoption and Experimentation (14:49 - 17:40)Operationalizing AI in Talent Acquisition (17:40 - 18:10)Productizing Recruiters (18:10 - 19:45)AI Skills Assessments for Candidates (19:45 - 21:58)Interviewing Candidates and AI Tools (22:11 - 23:54)AI-Enabled Job Seekers (23:54 - 25:30)Rehabilitating Bias in Recruiting (25:30 - 34:07)Policy and Guardrails for AI in Recruiting (34:07 - 38:54)Challenges for HR Tech Companies (38:54 - 41:19)Closing Thoughts on the Future of Recruiting (41:19 - 44:11)PODCASTHost: Jake Paul, https://www.linkedin.com/in/jacobgpaul/ Co-host: Will Ducey, https://www.linkedin.com/in/willducey/ Website: https://www.timetohire.xyz/
This series, I'm sharing insights from my book Work/Life Flywheel.In this episode, I explain why the only way to grow is by making many small experimentsChapter Summary:Imposter syndrome can breed humility, help you appreciate how others support your ambitions, and spur you on to succeed.Innovating requires frequent failure as you push the boundaries of what's possible.Learning fast is crucial as you develop a culture of experimentation in your work/life.Use testable hypotheses to help you measure the effectiveness of your experiments.Instead of obsessing about outcomes, concentrate on guiding principles and what you can control.Starting new projects often depends on doing new things and learning on the job, but always keep your ‘north star' in mind.A determination to learn quickly will give you the knowledge and inspiration to create bigger and better things.LINKS:Book Ollie to speak with your teamOllie's LinkedInFuture Work/Life NewsletterWork/Life Flywheel: Harness the work revolution and reimagine your career without fear, is out now. You can order your copy HERE (UK) or HERE (US).Here's what Hung Lee, Curator of Recruiting Brainfood, has said about it:"There isn't a person out there that hasn't thought about radically reinventing work and life. What's been missing is an accessible guidebook to transform desire-to-action and action-to-outcome. Ollie Henderson's Work/Life Flywheel sketches out a framework for thinking about transformation, bringing the lessons to life with his own personal journey, along with expert insight from industry figures who have themselves gone on idiosyncratic paths to successful unconventional futures. Fantastic read, and essential for anyone thinking about career change." Hosted on Acast. See acast.com/privacy for more information.
WOW! This week on TaPod we catch up with the brilliant Hung Lee to discuss how candidates are gaming the system with AI. This is one of the most interesting podcasts we've ever done. It's thought-provoking and gives us a window into the (not too distant future). Hung always shares some very ‘left field' thoughts like AI fulfilling the majority of the recruitment process from both sides – interacting back and forth before humans get involved – but where does that leave us? Are we entering the Age of the Terminator?Thanks to Xref for your amazing support this month.
In this episode of we engage in a captivating conversation with Sheng-Hung Lee, an accomplished design expert and a dedicated PhD researcher at the prestigious Massachusetts Institute of Technology (MIT). Sheng-Hung's journey in the realms of design, engineering, and academia has equipped him with a wealth of knowledge and insights, making this discussion truly enriching.Through this engaging dialogue, we unravel intriguing topics at the crossroads of science, engineering, and design. Sheng-Hung passionately advocates for the necessity of constraints and friction in this intersection, underscoring how these elements serve as catalysts for innovation and the birth of creative solutions.In the episode, we jump into:Intersection of science, engineering, and design.Design in financial services.How to balance design and engineering perspectives?Sustainability and design in academic environments.“As designers and engineers, understanding the user's perspective is essential. It's like speaking a language that the user understands, and that language is empathy.”What is the power of design in innovation?"Innovation thrives in constraints. Constraints are not roadblocks; they're the creative boundaries within which we find our best solutions.”And plenty more!Thank you very much for your time, Sheng!
This week's guest is Rob Sadow. Rob is the CEO and Co-Founder of Scoop and is recognised as a LinkedIn Top Voice on flexible work.Scoop is a software company that enables hybrid employees to make better decisions on where and how they spend their time. They also create the Flex Index, the global repository of company office requirements. Flex Index covers more than 6,500 companies across 45,000 offices, and their most recent report was released yesterday - you can download a copy of Flex Report: Fortune 500 here.Ollie and Rob discuss:The latest hybrid work data and trendsThe challenge of upskilling managers to support new work modesHow different organisations approach the personalisation of work schedulesScoop's journey from a product focused on commuting to addressing hybrid workHow Rob thinks about the evolving role and meaning of communityLINKS:Scoop's websiteFlex Index websiteRob's LinkedInBook Ollie to speak with your teamOllie's LinkedInFuture Work/Life NewsletterWork/Life Flywheel: Harness the work revolution and reimagine your career without fear, is out now. You can order your copy HERE (UK) or HERE (US). Here's what Hung Lee, Curator of Recruiting Brainfood, has said about it:"There isn't a person out there that hasn't thought about radically reinventing work and life. What's been missing is an accessible guidebook to transform desire-to-action, and action-to-outcome. Ollie Henderson's Work/Life Flywheel sketches out a framework for thinking about transformation, bringing the lessons to life with his own personal journey, along with expert insight from industry figures who have themselves gone on idiosyncratic paths to successful unconventional futures. Fantastic read, and essential for anyone thinking about career change" Hosted on Acast. See acast.com/privacy for more information.
Was HUNG LEE mit Indiana Jones zu tun hat. Und wie er die Themen Demografie, Digitaliserung und Wertewandel bezogen auf Recruiting und international einordnet, erfährst Du in dieser Folge.
This week on TRF we welcome Adam Gordon Founder of Poetry. Internationally famous as the recurring co-host on Recruiting Brainfood Live with Hung Lee and a successful HR Tech founder with the sale of Candidate.ID to iCIMS, Adam joins us for a short yet action packed episode. Explain Recruiter Enablement Every HR Tech start up needs to take notes on the process Adam followed before they started developing the solution. The toggle tax for Recruiters Pronounced BAYTA or BEETA - either way, the chosen 42 companies will be part of the inner circle of Poetry HR Tech is not as far behind as some sources say it is. With all the investment in HR Tech, the best ideas are still hitting the trash bin, Adam explained how VCs work The last work on where TA Professionals need to focus for the next year
This week on TRF we welcome Adam Gordon Founder of Poetry. Internationally famous as the recurring co-host on Recruiting Brainfood Live with Hung Lee and a successful HR Tech founder with the sale of Candidate.ID to iCIMS, Adam joins us for a short yet action packed episode. Explain Recruiter Enablement Every HR Tech start up needs to take notes on the process Adam followed before they started developing the solution. The toggle tax for Recruiters Pronounced BAYTA or BEETA - either way, the chosen 42 companies will be part of the inner circle of Poetry HR Tech is not as far behind as some sources say it is. With all the investment in HR Tech, the best ideas are still hitting the trash bin, Adam explained how VCs work The last work on where TA Professionals need to focus for the next year
In this episode, Neil Carberry, REC Chief Executive, talks to Hung Lee, Recruitment expert and Curator of Recruiting Brainfood. They discuss the shift in recruitment practices due to the emergence of digital platforms and the skills recruiters will need in the new world of technology. In this episode, you'll hear about: The influence emerging digital platforms and social media has on recruitment. The key skills of a recruiter in this new world. What the Brainfood community is highlighting about the direction of travel
On this episode we welcome Hung Lee to discuss the ins and outs of building an audience and creating content. Hung shares his personal experience of starting a newsletter and the challenges he faced in the early stages and emphasizes the importance of time, repetition, and consistency in building an audience, noting the challenges of attribution in marketing and the importance of facilitating conversations and interactions. Hung shares his philosophy of giving something positive to the audience and highlights the long-term approach needed for meaningful results. He challenges the notion that expertise is a requirement for generating an audience and advocates for a conversational approach instead. Listen in for tips on building an audience and his advice on not getting too caught up in ROI measurements too soon, as he encourages creators to take a long-term perspective, be consistent, and enjoy the process of audience building.
In this episode, we're joined by Hung Lee, Curator of Recruiting Brainfood and the go-to voice in Talent in the UK. Hung joins us to discuss what 2023 and beyond has in store for the recruitment industry, his predictions around AI, and the role of building a community for recruitment businesses and plenty more! Enjoy.
For the full description of this episode, go to: https://aplayerspodcast.substack.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit themodernrecruiter.substack.com
In our debut episode, Perry sits down with Hung Lee, Founder of Recruiting Brainfood. They discuss what is shaping and changing the world of talent acquisition.
Tomorrow's People. The HR Podcast, powered by Personio. In each episode, Perry Timms speaks with the working world's great thinkers, innovators, curators and tacticians, with topics from talent to innovation to Leadership. The discussions help uncover the many dimensions of what we call ‘work' – and how we should think about it. This short teaser episode features clips from our first 3 guests: Hung Lee, Bruce Daisley and Michelle Clark.
This week on TaPod we catch up with Industry Legend and our friend Hung Lee to Chat GPT (see what I did there?). We've all heard about it… many of us have used it… but do we bloody understand It? You can count on Hung to get right into the nitty gritty and you'll leave this episode with a sense of wonder or cynicism… or both.Have a listen… learn a bit and laugh a bit… We did.Thanks to G-P for your support.
In this episode, Chris catches up with Hung Lee, Curator at Recruiting Brainfood and the go-to voice in Talent in the UK. They reflect on the implications of a turbulent year for global businesses and politics and what ‘hostile deglobalisation' means for recruitment, covering whether or not they feel mass layoffs in the tech sector were inevitable. Looking ahead to 2023, Chris and Hung discuss predictions around AI and Chat GPT, the role of community building in talent acquisition and why ‘recruitment influencers' could be a growing trend. Tune in to hear their reflections, predictions and advice to current TA leaders. This episode is sponsored by Talentful - Subscription talent solutions for the world's most innovative
Hung Lee is the editor of the leading industry newsletter Recruiting Brainfood and with over 20 years in the business of hiring people he has worked with and acts as the confidant of the best in the industry. In his role, Hung has a unique helicopter view of the recruitment space across industries, markets and niches.It is thus no surprise that when he speaks people take note.In this episode we discuss:1. How has recruitment changed over the last 10 years2. What changes have have there been in the leadership and executive search segment3. How has the importance of nurturing relationships with candidates changed and how can companies get better at this.4. What is the difference between recruitment, talent acquisition, headhunting and executive search and when is one better than the other.5. At what point do you decide to use an external agency vs your inhouse talent team.6. How has the introduction of technology/AI into recruitment & executive search changed things.And much much more!Follow Konstanty Sliwowski on LinkedIn https://www.linkedin.com/in/sliwowskik/For more insights check out www.schoolofhiring.com and www.caissarecruitment.com/blog
2:22 - Young Hung Lee story3:44 - Social Anthropology4:46 - Curiosity about people5:30 - Early Life accident & recovery12:21 - First Sector - New Media13:00 - Hard Lessons Learned14:06 - Capitalizing on my strengths 15:33 - Agency recruiter = Rollercoaster ride17:00 - Moving to inhouse19:50 - A responsibility20:56 - Leaving Head of Talent world26:48 - Business didn't work out28:22 - Hot take on office work30:22 - Digital Natives33:15 - Evolution of Business35:22 - What is on the Horizon37:09 - Single Greatest piece of advice38:26 - Hung Lee' North Star
Somehow we have got to 100 Episodes of Talent & Growth, and what better way to celebrate than welcoming back Mr Recruiting Brainfood, Hung Lee. We covered: The state of the market in 2022 What we need to prepare for in 2023 The impact remote working is having on how businesses attract and recruit talent The motivations of talent who are moving jobs Which areas of branding should businesses focus on to attract the best people The results of the four day work week trial and what it means for the UK moving forwards The reality of the rise in fake interviews and the impact AI could have What tech is exciting Hung right now What the best recruiters are doing in this market to be successful Contact Hung here - Hung Lee
We were honored to welcome Hung Lee, Curator of Recruiting Brainfood, onto the EMEA Recruitment podcast. “We have to do a better job at aligning people to the work they are good at, the work they are passionate for and well compensated for. As a society, we have to get that right and, as a recruiter, we play a non-insignificant part in that.” This episode begins with Hung reciting the breakfast recipe he has consistently made for the past several years. Although this may sound like a tiresome meal to some individuals, Hung sees the value in routine; it allows him to spend his time and energy on the important things – a common theme we see in entrepreneurs and people in executive positions. Paul Toms questions Hung about his passion and drive for the recruitment industry. We discover this came from an interest in how people work together, their motivations and ultimately how they operate, persuading him to study courses like Philosophy and Sociology at college. He adds that recruitment is both an art and a science. Paul also questions Hung on the career path he would have taken instead of recruitment. He explains how, upon leaving university, there was little guidance. He acknowledges that, at the very early stages of a career, many people don't understand which career may suit them best. Hung references some of his own friends, who he credits on being hardworking and smart, but ultimately unhappy in their jobs. Hung later shares a story from his recruitment career back in 2012. He remembers the defining moment of knowing when it was time to quit his job – the moment he became top biller at a recruitment firm. “If you're not all in, that's when you are going to start failing. You have to be totally in – your passion is one of the reasons that makes you good at the job.” Hung later shares his initial business idea and the reason why it was difficult to sell and how he addressed these issues. He gives his advice to anyone considering becoming an entrepreneur, his experiences on risk taking and puts forward the question: ‘How long can you stay in the ring?'. He recites the three things he has learned from his own lessons, which people have to consider if they wish to be successful. These are: Understanding your mental and financial burnout Plan – but don't over plan Revaluate your revenue model Furthermore, Paul asks how Hung feels about being an entrepreneur with a successful idea. Hung is pleased and gives the audience an insight into how Recruiting Brainfood has developed, alongside Hung's need to serve the recruitment ecosystem further to continue to provide value. Additionally, during this episode, Paul and Hung talk about how technology has affected the recruitment cycle. Listeners will be keen to hear about the developments made in interview intelligence software and how implementing this into your recruiting service could give you a competitive advantage and a means to innovate, regarding efficiency, capability and credibility. The episode ends with a discussion around the true cost of a bad hire and the importance of honesty from the candidate, recruitment agency and the hiring manager. If you wish to contact Hung, he recommends you sign up for the Recruiting Brainfood newsletter, which then will give you the chance to contact him via email: https://www.recruitingbrainfood.com/subscribe-now/ You can watch the full episode on YouTube: If you're looking for a particular part of the episode, use the timestamps below: 01:35: Hung's breakfast concoction & thoughts on routine04:30: The last thing that made Hung smile 07:50: Hung's passion for recruitment 10:05: Alternative career paths Hung may have fallen into13:00: The moment Hung decided to quit17:15: 3 steps to consider when starting a business24:15: The creation of Recruiting Brainfood 27:30: How Recruiting Brainfood developed31:10: Interview intelligence software41:55: The true cost of a wrong hire & the importance of honesty48:40: How to contact Hung EMEA Recruitment is a proud partner of international medical charity Operation Smile, which provides life-changing surgery to children and adults with cleft lip and palate. To help us create 100 new smiles through this partnership, please donate: https://www.emearecruitment.com/operation-smile This episode is hosted by Paul Toms and Rose Jinks. You can find out more about our recruitment services through our website: https://www.emearecruitment.com/ You can also follow us on LinkedIn: https://www.linkedin.com/company/emea-recruitment-limited/ Visit LinkedIn if you'd like to connect with Paul: https://www.linkedin.com/in/paultoms/ Or you can follow him on Twitter: https://twitter.com/paul_toms If you have any feedback on the EMEA Recruitment podcast, please get in touch with Rose: rose.jinks@emearecruitment.com #emearecruitment #emearecruitmentpodcast #hunglee #paultoms #operationsmile #recrtuiment #recruitingbrainfood
This podcast is sponsored by Lepaya. The concept of 'fractional work' is a hotly debated topic at the moment. We're in the middle of an evolving labor market and many business leaders and recruiters are looking at options to fill the long gaps for unfilled jobs. How to fill positions efficiently with the limited availability of resources and maximum results? The innovative, new idea of fractional work can be the solution. Filling in that tough position, while also increasing efficiency, advancing skills, and uplifting careers. The demand for fractional work is growing and is -up till now - still supply driven by specialists. What is fractional work, why is this concept a hotly debated topic and what are the pros and cons? We discuss this with the one and only Hung Lee, Curator of Recruiting Brainfood, the best weekly newsletter in recruitment. Hung refers to the companies Roleshare and Tandemploy. Take a look to learn more about jobsharing.
We are being joined by the brain behind Recruiting Brainfood, Hung Lee, for our upcoming roundtable and we're going to address some hard hitting questions. How do you deal with a divided office? How do different opinions on hot topics affect your recruiters and how you hire? What are some of the unintended consequences of the decisions your employees make when it comes to things they ‘shouldn't' speak about at work?
On today's milestone episode we talk Talent with Hung Lee - one of the greatest global minds in Talent Acquisition & Recruitment.Hung has a unique and progressive way of viewing the world and you can count on some absolute gems in this little chat!Thank's to Oncore Services for your continued support.
Having Hung on my podcast was a dream come true. I'm a personal big fan of all his content, from Recruiting Brainfood to This Week in Recruiting (links below). For our discussion together, we tried to address a topic that we felt was not enough covered in the HR world, almost a taboo: How to deal with politics at work. Should you take a stance as a company? Should you ban all discussions related to politics or social issues? We see that there is no easy solution - but we can take some inspiration from what companies have already tried: Coinbase, Gitlab etc. About Hung: - Connect with Hung here on LinkedIn: https://www.linkedin.com/in/hunglee/ - Subscribe to Recruiting Brainfood here: https://www.recruitingbrainfood.com/ - Subscribe to This week in Recruiting here: https://www.linkedin.com/newsletters/this-week-in-recruiting-6779688850651414530/ About myself: - Connect with me here on LinkedIn: https://www.linkedin.com/in/rbchoy/ - Learn more about what we do at HireSweet: https://hiresweet.com/
Do you know Rocki Howard yet? If not, you will want to join me as this amazing human being joins me for a right here, right now in the moment exploration of what is on her heart and mind in that moment at 0700am PST / 1000am EST / 1500pm UK / 1600pm CET. As Chief Diversity Officer of tech recruitment company Smart Recruiters, host of the Voices of Diversity podcast and with a vision, energy and smile to match, I am so grateful to be in the orbit of Rocki and I am also grateful to Hung Lee for having me as is co-host on his Brainfood Live which offered me the have to connect with Rocki. You can find out more about Rocki in advance as follows but please do set this live to 'remind me' and we look forward to you joining us in conversation: LinkedIn - https://www.linkedin.com/in/rockihoward/ Podcast - https://open.spotify.com/show/0UrEyeA28J9mm5kq3wvoN1?si=AuUMXSS6SL2Me_sBzFYZkA&dl_branch=1 You can also find out more about me as follows: Subscribe for updates on live streams, blogs, events and services at www.hexochangenow.com. Digital Business Card - https://link.v1ce.co.uk/HEXOChange Linktree - https://linktr.ee/HexoChangeGarryTurner Work with me - https://calendly.com/garryturnerstrategicadvisor LinkedIn - https://www.linkedin.com/in/garryturnerstrategicadvisor/ Clubhouse - @vulnerablegarry --- Send in a voice message: https://anchor.fm/activatingconsciousness/message
Europe's favorite, or at least the Netherlands favorite TA leader graces us with his royal presence. Bas is heading to the land down under for 3 TA events as a guest speaker and travel buddy with the Hung Lee of Recruiting Brainfood! Jealous much? More about the Metaverse and a virtual career fairs, its everything we dreaded about going to these pointless events only now we can do it with creepy avatars. The saving grace is for early talent and cheers to not having to travel there and find parking! Bas is convinced people will forget the ongoing blunders and missteps with Better.com goofing up their latest round of terminations. What's up with Register before you apply? HR is stuck in a rut from 10 years ago when someone thought it would save them a few minutes in sending out the offer. All 3 of us take shots at poorly written job ads. Europe and Canadian companies continue to pour money into their career pages only to have long dry boring job descriptions. Extra tips on some great tech coming to the rescue to write better job ads, check out Dover.com and Jarvis.ai
How do you separate signal from the noise that developers are constantly bombarded with? What kind of candidate experience is this, anyway, for our most sought-after talent? Why don't developers express their interests up front before going through the ringer of phone screens...only to realize the opportunity is far from a good fit? One question led to another, and pretty soon, Hung launched Workshape.io, a talent matching service that helps companies connect with talent based on interest as opposed to keywords on a resume.
Event speakers can play an active role in your marketing strategy to help gain more attendees and a wider reach. Converting your speakers into event advocates can help you get out your content to more people, increase reach and revenue, amplify your credibility and help promote your message. This episode is a perspective from the other side. We talk with the one and only Hung Lee, a worldwide industry speaker and host. In this episode, we explore how event marketers can turn speakers into advocates for their events, how we can better promote our speakers at our events, how we can better prepare our speakers for our events and what a successful speaker/host journey looks like. Hung shares with us some great stories on how he's seen the most successful events working with their speakers. If you enjoyed this episode, leave us a 5 star review and share the episode with a colleague or friend. Find out more atwww.theeventscast.com/hunglee Planning your events' marketing? Download our FREE Events Marketing Planner www.theeventscast.com/marketingplanner Follow or send us a message On Instagram: www.instagram.com/theeventscast On Linkedin: https://www.linkedin.com/company/the-events-cast/
We look back at our favourite episodes of 2021 and you can't have a list without including Hung Lee...if you have not listened to this one do take the time! Hung Lee Chief Curator at the Recruiting Brainfood rejoins The Recruitment Flex to try to give some clarity with what's going on in this crazy recruitment world right now. We always get incredible insights from Hung and this episode is no different starting with why you should not drink coffee first thing in the morning. Hung's strategy for Recruiting Brainfood - It's brilliant he doesn't have one! Strategy is sometimes the excuse to procrastinate! We try to figure out when is the correct timing to bring recruitment into your organization Is how we manage changing before our eyes Hung drops so many points we couldn't keep up.
Kathleen wraps up her discussion with Hung Lee, the editor of the leading industry newsletter Recruiting Brainfood. In part two, Hung discusses new strategies for winning the battle for talent, what the future of recruitment looks like, and who his dream podcast guest would be.
This week, Kathleen welcomes Hung Lee, the editor of the leading industry newsletter Recruiting Brainfood. Hung has years of experience as an agency recruiter, Recruitment manager, Internal Head of Talent, recruitment trainer, and founder of an award-winning online recruiting platform. In part one, Hung shares what inspired him to create Recruiting Brainfood, how he fell into a career in recruiting, and the importance of building a personal brand.
Hung Lee Chief Curator at the Recruiting Brainfood rejoins The Recruitment Flex to try to give some clarity with what's going on in this crazy recruitment world right now. We always get incredible insights from Hung and this episode is no different starting with why you should not drink coffee first thing in the morning. Hung's strategy for Recruiting Brainfood - It's brilliant he doesn't have one! Strategy is sometimes the excuse to procrastinate! We try to figure out when is the correct timing to bring recruitment into your organization Is how we manage changing before our eyes Hung drops so many points we couldn't keep up.
In this episode, I've interviewed Mr. Hung Lee, CISO at KasasaHung Lee walks us through his career path and shares some insights about what it is he's looking for in vendors, his successes, failures, and more. Join us to learn more.
In this episode, Keith sits down with Hung Lee, Curator of Recruiting Brainfood. Hung offers his perspective on how recruiters can stay relevant as the new world of work becomes more agile – with insights on outdated terminology, alternative workers, and yes, Bruce Lee.Subscribe to the podcast and visit our blog, resources.workable.com for more ways to move your hiring forward.
This week we welcome Hung Lee to the podcast. With more than 20 years of recruiting experience, Hung is the creator and curator of the wildly popular “Recruiting Brainfood” newsletter and community, and Founder of Workshape.io, a next generation matching service for tech talent.Topics include: the origin and growth of Recruiting Brainfood, the historical nature of resumes, alternative approaches to visualizing the interests and goals of tech talent, the inherent subjectivity of words and the implications for recruiting, the switching cost associated with moving away from the resume, employee experience and career pathing, the shift to remote work and the digitization of workforce behavior, opportunities to automate the ~170 unique tasks of a recruiter, and the use of AI for sourcing, scheduling and sentiment analysis.
Hung Lee Chief Curator at the Recruiting Brainfood and also CEO and Co-Founder of Workshape.IO join Serge and Shelley to talk about recruitingbrainfood.com and all things recruitment.
bigJOEL Show - #1 Video Podcast for Mortgage, Real Estate and Ego
Ever wonder what a successful mortgage loan officer does on a daily basis? On today's episode we break that down with a rising star in the business. On this week's episode, we interview Hung Lee of Movement Mortgage from New Orleans, LA.