Podcasts about supercheap auto

Was the ultimate boss of brands like Rebel Sport and Supercheap Auto secretly sleeping with his head of HR? Today - a CEO's very awkward interview.  Find out more about The Front podcast here. You can read about this story and more on The Australian's website or on The Australian's app. This episode of The Front is presented by Claire Harvey and edited by Joshua Burton. Our team includes Kristen Amiet, Tiffany Dimmack, Lia Tsamoglou and Jasper Leak, who also composed our music. See omnystudio.com/listener for privacy information.

We discuss the return to form for Sir Lewis Hamilton at Silverstone, Pecco Bagnaia's amazing win in Germany, SVG's luck in Chicago, Supercars from Townsville and how awesome the latest TV Oil Campaign is from Supercheap Auto.

An historic Taupo event is in the can and AVL has dryed off to give you the low-down from the Land of the Long White Cloud. Plus, Former delivers some exclusive Supercheap Auto specials ...

Mandy and Kate chat to Maya, founder and CEO of Rare Wear - adaptive fashion for kids with disabilities - and Pea mum to six-year-old Lloyd, who has a rare genetic condition called Iqsec2 Associated Disorder and lives with developmental, medical and mobility issues. Maya chats all about Lloyd's birth when she was just eighteen years old, and the long journey towards diagnosis when he was 2 and a half years old. Lloyd is a full-time wheelchair user and is peg-fed, and is a chill and happy little peashoot who adores cars and 80s rock music, and is a good big brother to his little sister Elsie. Maya started Rare Wear as she was finding it hard to buy clothes for Lloyd that were easy and comfortable - pants should not be hard! Rare Wear offers adaptive tops, bottoms, accessories and swimwear that make life easier for kids and carers. In her spare time, Maya has also worked full time at Supercheap Auto sharing her mad car skills taught to her by her dad, is doing her honours year in health sciences at uni with a view to doing a PhD next year, and also undertakes community advisory roles with a range of organisations, including SWAN Australia.Thanks for sharing your story with us Maya!Check out the Rare Wear website and socials, including TikTok, and Lloyd's Instagram. Plus: Listen to our Spotify playlist –Too Peas: Songs Our Guest Peas LoveJoin our Facebook HangoutFind us on YouTubeBuy our book The Invisible Life Of Us!Leave us a speakpipe Help spread the love for Too Peas by rating and reviewing us!Melbourne forecast for Thursday April 4 - Partly cloudy, 19 degrees Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we checkout Danny Lattouf, partner and Chief Strategy Officer at The General Store, a multidisciplinary creative agency for retail with clients such as Freedom, Rebel and Barbeques Galore. Links from the episode:The General StoreCreating The Ultimate Physical Store Experience with Danny Lattouf | #376Questions answered in the podcast:What is the weirdest thing you've ever bought online? Who is your favourite retailer? Which retail fad do you wish was history?Can you recommend a book or podcast that our listeners should immediately get into? Finish this sentence. The future of retail is… About your host: Nathan Bush from Add to Cart Nathan Bush is a director, strategist and advisor. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.About your co-host: Danny Lattouf from The General StoreDanny Lattouf has over 20 years of experience developing his skills and knowledge within the retail marketing, services and sales sector in Australia, London and Singapore. As Partner and Chief Strategy Officer at The General Store, Danny works with high-profile Australian brands, including Coles, BCF, Mirvac, Barbeques Galore, Wittner, Vicinity, Freedom Furniture, Supercheap Auto, Rebel, Salvos Stores and more. Prior to The General Store, Danny was Regional Head of Retail at VMLY&R, working with brands like Breville, Coca-Cola, Myer, Petbarn, Rebel, Samsung, Telstra, Terry White Chemmart and Woolworths to name a few.You can contact Danny at LinkedInPlease contact us if you: Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart betterEmail hello@addtocart.com.au We look forward to hearing from you! Hosted on Acast. See acast.com/privacy for more information.

David's first Chevy ride and Cooper Murray making it super2 David Reynolds talks about the Winton Test Day with Team 18 and the 2024 Chevy. Cooper Murray explains his 2024 plans in preparing for the Supercheap Auto wildcard. From the race track to your device with Tony Whitlock on Inside Supercars Inside Supercars Podcast: Subscribe Apple Podcasts I Spotify I Google Podcasts Supported by: P1 Australia Link:P1 Australia MusicCreative Commons Music by Jason Shaw on Audionautix.com MusicComa-Media from Pixabay #RepcoSC #TCRAust #Supercars #Motorsport #ADL500

David's first Chevy ride and Cooper Murray making it super2 David Reynolds talks about the Winton Test Day with Team 18 and the 2024 Chevy. Cooper Murray explains his 2024 plans in preparing for the Supercheap Auto wildcard. From the race track to your device with Tony Whitlock on Inside Supercars Inside Supercars Podcast: Subscribe Apple Podcasts I Spotify I Google Podcasts Supported by: P1 Australia Link:P1 Australia MusicCreative Commons Music by Jason Shaw on Audionautix.com MusicComa-Media from Pixabay #RepcoSC #TCRAust #Supercars #Motorsport #ADL500

Today's episode is available on both "Let's Talk Loyalty" and Loyalty TV, where we're heading to Australia to hear all about driving loyalty with the Super Retail Group. The Super Retail Group is one of Australia and New Zealand's largest retailers, and a public company since 2004, having established leading positions across various lifestyle categories as the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac. Our guest is Aaron Fuller, General Manager of Member Engagement for the Super Retail Group, where he and his colleagues are helping more than 10 million members live out their passions in sport, fashion, automotive & the great outdoors. Aaron shares their latest exciting propositions already launched, as well as some fascinating insights on the consumer psychology insights that he believes we loyalty professionals need to understand in order to optimize our programmes. Show Notes: 1) Aaron Fuller 2) Super Retail Group 3) Supercheap Auto 4) rebel⁠ 5) ⁠BCF 6) Macpac⁠ 7) Watch this episode at www.Loyalty.TV

In this episode of Add To Cart, we are joined by a true friend of the show… he works with our very own co-host Jo-Anne Hui Miller and his business partner, Matt Newell, had a conversation with me way back when Add to Cart was just taking its first steps onto the airwaves - that's episode 11! Danny Lattouf is partner and Chief Strategy Officer at The General Store, a multidisciplinary creative agency for retail with clients such as Freedom, Rebel and Barbeques Galore. As you'll hear in this chat, Danny's had a colourful and impressive career history and he gives us his insights when it comes to professional development choices. He also shares the most innovative technology he's come across lately (and he gets around, trust me) plus his advice for ecommerce retailers stepping their toes into the world of physical stores. And if that wasn't enough, we get into the detail of the amazing re-design of Rebel's new flagship store at Emporium Melbourne, basketball court and all!Links from the episode:The General StoreShopify Plus (sponsored)Questions answered:Which recent project are you most proud of?What advice would you have for ecom retailers looking to create their first physical store?How do you stay inspired?This episode was brought to you by… Shopify PlusAbout your host: Nathan Bush from Add to Cart Nathan Bush is a director, strategist and advisor. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia's Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.About your co-host: Danny Lattouf from The General StoreDanny Lattouf has over 20 years of experience developing his skills and knowledge within the retail marketing, services and sales sector in Australia, London and Singapore. As Partner and Chief Strategy Officer at The General Store, Danny works with high-profile Australian brands, including Coles, BCF, Mirvac, Barbeques Galore, Wittner, Vicinity, Freedom Furniture, Supercheap Auto, Rebel, Salvos Stores and more. Prior to The General Store, Danny was Regional Head of Retail at VMLY&R, working with brands like Breville, Coca-Cola, Myer, Petbarn, Rebel, Samsung, Telstra, Terry White Chemmart and Woolworths to name a few.You can contact Danny at LinkedInPlease contact us if you: Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart betterEmail hello@addtocart.com.au We look forward to hearing from you! Hosted on Acast. See acast.com/privacy for more information.

With the festive season in full swing it is likely you and your child will come in contact with some forbidden foods... so what should you do? Our paediatric occupational therapist Rachael Smith has you covered.For those who don't know Rach, she is a mum to her daughter Olive, a Paediatric Occupational Therapist, and the owner of Therapy Time, a private practice based in Brisbane.Even before having her own family, she has always been passionate about taking a big picture approach to child development. Rach strongly believes that what we eat has a huge impact on everything and sees this everyday in her clinical practice (and at home).Meal times are a big deal for our little ones, and they require a lot of sensory, fine motor, oral motor, and behavioural skills. With her gentle, kind and empowering approach Rach equips parents with a toolkit full of responsive, evidence-based and family-centered strategies.In this podcast we discussWhat are forbidden foods? Should any foods be off the menu?What age should we start being more relaxed around sweet or sugar/additive laden foods and whether there is a magic age to introduce themShould we be teaching our kids about healthy/unhealthy foods?The language we should use when talking to our kids about different foodsHow to navigate social events or situations where different foods are offeredWhether restricting our kids will make them go crazy at the dessert table!Communicating with other caregiversand so much more...Some books that Rach loves to support this topic include...What's On Your Plate by Whitney StewartThe Whole World Inside Nan's Soup by Hunter LiguoreOff to the Market by Alice OehrIn My Garden by Kate Mayes and Tamsin AinslieToday's episode was brought to you by Kärcher Australia.  We try to keep our home clean and free from bacteria, without using any harsh chemicals. Unfortunately, we also have kids that don't like to abide in the whole 'keeping the house clean' thing - especially having a 2 year old with sticky hands that likes to touch everything in sight. Sometimes we just need a quick touch up without having to wait months for the lounge cleaner to come - so the Karcher SE 3-18 battery powered spot cleaner is perfect! It is great for parents with young kids, being able to quickly and easily clean up spills and stains on carpet and lounge offering deep fibre cleaning and complete portability as it is powered by an 18V Battery.The Karcher spot cleaner is available at Supercheap Auto, Mitre 10, Harvey Norman, Bing Lee, The Good Guys or directly through Karcher at Karcher Centres or through their website www.kaercher.com.au where you can use the code 'BOOBTOFOOD' for 20% off.Visit www.kaercher.com/au/ or find them on Instagram @karcher_australiaFollow us on instagram @boobtofood to stay up to date with all the podcast news, recipes and other content that we bring to help make meal times and family life easier.Visit www.boobtofood.com for blogs and resources, to book an appointment with one of our amazing practitioners and more.Presented by Luka McCabe and Kate HolmTo get in touch please email podcast@boobtofood.com

The response to Matty Mack's open letter to Supercars has gone gangbusters and we'll take a look at some of the feedback you've wanted to add as well. The silly season is in full swing and we go through the latest news and rumours about what the grid might look like in 2024, and we're joined by Craig Lowndes as well ahead of his return to the Supercheap Auto wildcard entry for the enduros! Learn more about your ad choices. Visit megaphone.fm/adchoices

Fresh off his two year contract extension at Triple Eight Race Engineering, we chat to seven time Bathurst winner Craig Lowndes about his return to the Supercheap Auto wildcard entry with Zane Goddard in the two endurance races this year, and we'll even get Lowndesy's take on the state of the category currently - believe us, you don't want to miss this open and honest chat with CL! Learn more about your ad choices. Visit megaphone.fm/adchoices

The Supercheap Auto wildcard program continues for the third successive year with Craig Lowndes being joined by Zane Goddard for the enduros this year - and we'll be seeing Zane make his return to the grid in a wildcard entry at the Darwin Triple Crown. We spoke to Zane about what his goals are with this new venture with Triple Eight Race Engineering, and his involvement in the Gen3 development. Learn more about your ad choices. Visit megaphone.fm/adchoices

The owner of Rebel and Supercheap Auto hit record sales for the six months to December, thanks to big demand for suave sporting apparel and car maintenance products.   The world's largest food company, Nestlé, says the price of staple items will rise even more this year.   Westpac is kind of freakin' out because almost half of its home loans were issued using interest rate buffers that were too small for today's economic environment.   ---   Build the financial wellbeing of your team with Flux at Work: https://bit.ly/fluxatwork Download the free app (App Store): http://bit.ly/FluxAppStore Download the free app (Google Play): http://bit.ly/FluxappGooglePlay Daily newsletter: https://bit.ly/fluxnewsletter Flux on Instagram: http://bit.ly/fluxinsta Flux on TikTok: https://www.tiktok.com/@flux.finance   ---   The content in this podcast reflects the views and opinions of the hosts, and is intended for personal and not commercial use. We do not represent or endorse the accuracy or reliability of any opinion, statement or other information provided or distributed in these episodes.See omnystudio.com/listener for privacy information.

In this week's episode, Jo & Jade will be discussing the following: - What have our hosts been up to? - Our favourite recommendations for the week! - Influencer Crackdown from ACCC - Hydro Village in Tasmania is for sale - New Rebate for NSW Drivers - Making ESG Profitable - COVID at the 3 year mark - The Naughty Corner - Super Retail in hot water with Fair Work - The Table of Knowledge - C is for Cashflow LinksInfluencer crackdown as ACCC targets hidden adsFair Work takes Rebel, Supercheap Auto owner to courtHydro village Tarraleah on the sale for 11 millionNSW change in toll rebate schemeArdern resigns as NZ PMMaking ESG profitableIT and Engineering employers on the hook for overtime3 years of COVID in Australia  Check out our new website here Until next week,  Jo & Jade - Co-Hosts Joel - Producer Lauren - Marketing/Sustainability Guru 

The ASX extended last week's green run into the new week with the key index closing the first trading session of the week up 0.82%, buoyed by a surge in technology and energy stocks today.Tyro Payments (ASX:TYR) made waves today, jumping more than 8% after the fintech company announced an unaudited first half trading update including group revenue up 45%, payments transaction value up 37% and payments normalised gross profit rose 36%. These results indicate a turn-around in company performance after turbulence faced in 2022. Biotech company PolyNovo (ASX:PNV) also released a first half trading update today including record sales of $27.3 million for the first half of the 2023 financial year, up 67.5% on the prior corresponding period. This record result was driven by record sales in the US of $22.8 million.Reformed commercial airline, Virgin Australia (ASX:VAH) may soon take its competitive edge to the ASX after Bain Capital, the firm which rescued Virgin Australia from voluntary administration back in 2020, said it will soon seek advice on an initial public offering. Investors will also be pleased with the first-half results preview released by Super Retail Group (ASX:SUL) today, the parent company of Supercheap Auto, Rebel Sport, BCF and more, after the company released record first-half sales performance.Sector wise today, tech stocks led the rally, with the sector closing the session up 1.81%, while every other sector also closed Monday's session in the green.The winning stocks today were led by Super Retail Group (ASX:SUL) jumping 7.68%, Megaport (ASX:MP1) adding 7.46% and Imugene (ASX:IMU) rallying 6.25%. And on the losing end of the market, Core Lithium (ASX:CXO) tumbled 6.17%, Liontown Resources (ASX:LTR) lost 3.85% and Monadelphous Group (ASX:MND) fell 3.76%.The most traded stocks by Bell Direct clients were the BetaShares Australian Strong Bear Hedge Fund (ASX:BBOZ), Westpac Banking Corporation (ASX:WBC) and BHP Group (ASX:BHP).Taking a look at commodities, oil has retreated from last week's rally, steadying just above US$79/barrel as investors weighed improving demand outlook from China, against the rising prospect of a global recession. Gold continues to rally, trading 0.26% higher at US$1925/ounce while iron ore is trading lower amid China's latest attempt to dampen positive outlook for demand of the commodity.The Aussie dollar is buying US$0.70, 89.24 Japanese Yen, 57.11 British Pence and NZ$1.09.Australia's building permits data for November released today showed a decline of 9% for the month which was in-line with market expectations.

Keeping you informed for today's water-cooler conversations. See omnystudio.com/listener for privacy information.

We're counting down the Darwin Triple Crown this weekend and Supercars inaugural Indigenous Round at Hidden Valley. We also recap another Ferrari failure at the Baku Grand Prix as Max Verstappen increased his lead in the 2022 Formula One Championship, and we look back at the first round win for Jett Johnson in the TA2 Muscle Car series. Plus with the announcement that Craig Lowndes would be driving with Declan Fraser in a Supercheap Auto backed wild card at Mount Panorama this year, we spoke to the seven time Bathurst winner about the return of Car #888 to the mountain.

A mini tornado has ripped through Levin this morning - Trees and powerlines are reported to have come down. State Highway 1 is closed in Levin between Durham Street and Supercheap Auto due to what police are calling a "major weather event" this morning. Horowhenua District Council chief executive Monique Davidson spoke to Morning Report.

Supercheap Auto worker was stood down while they're investigating the infamous pram thief incident in Ashmore. Gold Coasters and Aussies are backing the guy, with comments on the Super Cheap Auto Facebook page. See omnystudio.com/listener for privacy information.

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A Supercheap Auto worker has been stood down after a woman with a pram allegedly tried to steal from the Gold Coast store. See omnystudio.com/listener for privacy information.

Bob doesn't care about cars - yet nothing compares to Supercheap Auto!?

Here at Global Questions, we're making some BIG changes. And we want your input. Complete this survey and you could win a $20 voucher to a store of your choice. https://freeonlinesurveys.com/s/tKQZEgnW From all of us at Global Questions, thank you. ❤️❤️ It means a lot. T&C's To enter the draw, enter your email at the end of the survey. A winner will be randomly selected on 31 August 2021. The winner will have a choice from the following stores: Amazon, Apple App Store, ASOS, BCF, Big W, Binge, BWS, Caltex, Catch, Coles, Dan Murphy's, Dominos, EB Games, eBay, Event Cinemas, Freedom, Google Play, Harvey Norman, Hoyts, JB Hi-Fi, Kathmandu, Kmart, Lorna Jane, Myer, Optus, Priceline Pharmacy, Rebel Sport, Supercheap Auto, Target, Vodaphone or Woolworths.

“I think the most powerful thing a leader can do is actually listen and act on advice, as opposed to sprouting it. There is a perception that leadership is about having all the answers and knowing what to do, but I think sometimes it's more powerful to do the opposite.” In this episode of Retail Therapy, Paul Zahra speaks with Anthony Heraghty, Group Managing Director and CEO, Super Retail Group – one of Australasia's largest retailers, housing iconic brands including BCF Boating Camping Fishing, Macpac, Rebel and Supercheap Auto. Prior to his appointment as Group Managing Director and Chief Executive Officer, Anthony was Managing Director – Outdoor Retailing (2015–2019) where he was responsible for the BCF, Rays and Macpac businesses. Anthony has served in a variety of senior roles including Group General Manager of Underwear for Pacific Brands Limited, where he led the overhaul of the Bonds business from a wholesale operation to an omni-retailer, Global Marketing Director for Foster's Group Limited and Managing Director for George Patterson and McCann Erickson. In this episode, Paul and Anthony discuss:  What you learn growing up in a family small business Putting the customer first, second, third and fourth Retail being a ‘changeathon', where nothing is constant The importance of data and analytics, but also gut feel Thinking beyond product, price and convenience Demystifying a day in a life of a CEO Leadership and ambition Learn more about American Express. ABOUT THE ARA: The Australian Retailers Association is the oldest and largest Australian retail industry group, representing the $362 billion retail sector that employs approximately 1.3 million people nationwide. Learn more: retail.org.au Follow us on LinkedIn, Facebook, Twitter and Instagram.

Jack is a V8 Supercar driver for Tickford Racing Team, where he drives the Truck Assist Racing Ford Mustang.We discuss managing heat exhaustion whilst working in a 60-degree environment, how jack uses infrared sauna for improved sleep and heat acclimatisation, dealing with the mental intensity of single-lap qualifying in motorsport, managing a burning foot, how drivers manage the little amount of time they actually get in the car whilst trying to remain at the forefront of performance, and much more.You can find out more about Jack here:Website: https://jacklebrocq.com/Instagram: @jack_lebrocq

Chaz Mostert joins the Parked Up crew ahead of his debut in the Supercheap Auto TCR Australia Series to talk about his Audi, plus his upcoming Supercars campaign with Walkinshaw Andretti United. We also preview the Symmons Plains Race Tasmania event, looking at who is hot and who is not, with the authoritative tones of Richard Craill joining us in a special event preview.Chaz Mostert: 32 min

RPM's Kate Peck with all the details on this years Supercheap Auto Bathurst 1000 Live and Free on the WIN Network starting today. See omnystudio.com/listener for privacy information.

Have you seen the new Supercheap Auto ad for the Bathurst 1000? See omnystudio.com/listener for privacy information.

It's time for the annual pilgrimage to Mount Panorama! V8 Sleuth's Aaron Noonan and Will Dale run through what you need to know ahead of this year's Supercheap Auto Bathurst 1000.

Inspire ~ Design and Live your Inspired Life with Jessica Ritchie ~ Personal Connection and being Vulnerable. Jessica Ritchie is a Marketing & Connection Expert who creates Connected Business & Personal Brands through Strategic Marketing Strategies, Self-care & Energy Management. With over 12 years’ Marketing & Communications experience Jessica has worked with and even created some of the top Australian ASX listed companies and leading brands such as Golden Circle, Tony Ferguson Weightloss, BCF, Supercheap Auto, Ray's Outdoors, Goldcross Cycles, Rebel Sport, Tourism & Events Queensland and more. She has also successfully run her own Marketing business for the past 8 years and is passionate about bringing her knowledge to SME’s to empower and educate them in Marketing.What makes Jessica a little bit different is that she is also a Reiki and Neuro Linguistic Programming Practitioner, as well as a certified life and business coach. She has the unique ability to harness the energy and essence of a person or business and amplify it across all of their marketing and collaterals.Being a sufferer of chronic endometriosis, having 2 lively little boy’s, a husband who is a police officer - she understands all too well in trying to juggle the struggle.Jessica is obsessed with Connection - in making yourself a priority, having a strong sense of self and leading life from place of love and not guilt so that women in particular learn how to have a holistic and integrative approach to their business, career and life.Connect with Jacque and Jessica Jacque Bruggemann ~ Inspired Mummies Facebook Instagramhttps://inspiredmummies.squarespace.com/Jessica Ritchie FacebookInstagramwww.jessica-ritchie.com

When thinking about online stores and brick-and-mortar businesses, most would consider the two to be in opposition of each other. However, Zed Klingenberg, founder of the online tyre specialist store Tyroola, thinks otherwise. “For us, partnerships with retail chains … and with wholesalers is very, very important,” says Zed. Speaking on the My Business Podcast, Zed reveals what it takes to partner with retailer Supercheap Auto and the benefits of having a partnership with a big business, as well as educating customers on a product they didn't know they wanted, how to get suppliers onboard an unknown idea and more! Enjoy the show! http://www.mybusiness.com.au

Jane Anderson is a Personal Branding and Presentation Skills expert. She is a communication expert with over 12 years in personal branding and LinkedIn in profile development. Jane works with experts in their field to grow their businesses and increase their leads, her clients include Virgin Australia, Cisco, Leggo, IKEA, Rio Tinto and Origin Energy. Jane has been featured in Business Insider, Sydney Morning Herald, The Age, Courier Mail and Marie Claire and is the host of the number 1 ranked iTunes Podcast, The Jane Anderson Brand You Show. Jane is a nominee for Telstar Business Awards for 2016 and a mentor on Thought Leaders Business School, helping clever people be commercially smart. Jane has been endorsed by LinkedIn as one of the top influences in Australia and New Zealand; she is also the author of 3 books including Connect: How to Leverage Your LinkedIn Profile for Business Growth and Lead Generation in Less Than 7 Minutes per Day.   Questions Tell us a little bit about yourself and your journey How do you feel about customer service/ customer experience on a global level? From your book, what are some of the top things that will help business owners to grow their business, to leverage and understand their business and how customer service can help their business and get more leads and more customers and will they see results? Yanique indicated that se read Jane’s website that Jane believes people should really be optimizing on their personal brand because people buy you. How do you stay motivated every day? What is the one online resource, website, tool or app that you absolutely cannot live without in your business? What are some of the books that have had the biggest impact on you? What is one thing in your life right now that you are really excited about – something that you are working on to develop yourself or people? Where can our listeners find your information online? What is one quote or saying that you live by or that inspires you in times of adversity?   Highlights Jane Anderson state that when she was growing up something that she has always been interesting in was the world of business but while she was in high school, her very first job was in retail and she worked for a company called Mavis Shoes in Australia and Mavis Shoes is a family type shoes store and they have branches all over Australia. She started working for the Mavis Shoes brand when was she was 14 years old but the keeping was that the Mavis family owned the Mavis brand and it was a big iconic family in Australia and they sold the company and moved on. She started in retail and remembered how the experience was with customers and how she was allowed to have a customer by herself for the first month. They had to have somebody with them the whole time, the standards of training was high but it lead her down the path of really starting to become interesting in personally branding businesses so the Mavis name is still known in Australia, they are 3rd and 4th generation retailers and she has since gone on to work with other industries like State Government, Roads and Transport but she kept coming back to retail, she spent about 15 years in retail, she was a manager. She did a marketing degree but have always loved customers, she loves being able to make them happy but she worked with the Mavis family for 12 years and one of the things she found while working with them is that what drew people to the business was because everybody had a story about the family, everybody knew something about them or they knew the daughters and what she notice was that the family had a strong reputation in the community and they were very well respected and her job was to make sure that their values of customer service that she adapted those and did things in the same way as if they were in the store, she went on to be a area manager for them. She then went on to work for a super retail group, Supercheap Auto in Australia, it is the fastest growing retail companies, they have just over 10,000 staff and she was the Learning and Development Officer for them. She always knew she would go out on her own, it’s something she has always been committed to is customer service. She grew up in a place called Lismore in Australia, which is laid back, she moved to the city when she finished University because she just wanted the jobs there and she has gone on to doing other things. Jane Andersons stated that on a global level from what she see and talking clients is that she thinks there’s not one way to do things anymore, there are so many channels the way you access customers and particular now, what’s the digital platform that matches the face to face customer experience. She stated that she was talking to someone the other day and they said, “the only reason why I on Twitter is make a customer service complaint because if I can’t the answers, they’ll soon answer me if I’m on Twitter”, so the customer service experience she thinks is a lot more transparent than it use to be in the past. If somebody has a bad experience, it’s not that hard for us to go and find out, people make comments on Facebook pages and Twitter, so the digital foot print as part of your customer experience in your business is something she thinks people don’t always think is much. She stated that the other thing is about evolving and changing, so if you look at the retail industry, something that they have noticed in Australia and it’s been in the media, is that retail businesses are being extraordinary slow to adapt online shopping as part of their experience, so a lot of Australian shoppers have shopped overseas online because the can get it cheaper and so Australian retailers suffer because they are not offering the customer experience that people want, so people will shop overseas. Those 2 things, the impact of digital social media, businesses evolving and changing fast enough because it’s the ones that edge all, who can move quickly if they look at thing like Instagram or what people are able to sell and create the customer experience and integrate that, it’s just not walking pass the shop front anymore. Jane stated that the challenge is that the customer is driving the direction of the experience, not the businesses and it depends on the kind of business you are in but she thinks that 1 of the challenge is being able to know when to listen to customers and when not to, she always thinks of that Henry Ford quote, “If I had asked my customers what they wanted, they would have said a faster horse.” Sometimes it’s that balance, it’s not necessarily playing with the popularity contest. They’ll say, I need you to look at what’s trending and stop marketing around what customers or what people are talking about and what’s trending but the problem with that is that you’re just diluting your business because you’re focusing on what people are talking about what they want but sometimes it’s about being comfortable that what you’re talking about is actually about what people need and you have to be comfortable that you might not be popular, you might not be everybody’s favorite but if you’re following what everybody is interested in, you become commoditize, so you have to be very careful that you can still stand out even if customers are wanting it and everyone’s following what customers want. Sometime you have to actually go in the opposite direction. Jane stated that when she first started her business, she is a sole entrepreneur and have a team of 1 staff member full-time and rest of her team are contractors but one of the things when she first started and she left corporate business life was that she had some money saved and she thought she was going to go out and start her business and the first year she lost about $30,000.00 in google advertisments and search engines optimization and it wasn’t that anything was wrong with those products, they are fantastic but she spent it on the wrong person and she was a little naïve and this person said that they were an expert but she might have well just given the money away. When that happened she had a choice, she had either go back to job or she had to find a way to make it work with zero budget, so it forced her to start to learn about LinkedIn a little more, it’s free and she can go and start reaching out to people and contacting them and that was in 2009. At the time she was also writing profiles for her clients, so they were getting jobs, and branding people and what happened was that she used LinkedIn to help grow her business and that was how, she learnt from someone in the United States of America about how the algorithms work. She is also productivity. The book was written for people who are time poor, who just really need it to work for them when they need it to, when they are trying to grow their business and what are the activities they need to work on that will get the growth. There are thought leaders, experts in their fields she has worked with and she generally says, “you can get your turn over up to the $300,000.00 mark just purely through LinkedIn before you start your website.” She stated that LinkedIn is extraordinary powerful and what it did for her at a time when she had no money and she had to try and work out how to grow her business, it puts you in the drivers’ seat as to hoping that you will get an enquiry on your website. Jane stated that a client who is a sole entrepreneur, her name is Rachael Burke who lives in Australia and is a Sales Expert and she came to her and said, “I’m not really good at lead generation but I’m really good at selling, so I just need more customers.” So what she did with her was to show her the formula and how to get it to work and she increased her sales by over 66% in 3 months, so that’s in the hundred of thousands of dollars. She does LinkedIn for lead generation for large organizations as well as small ones and sole entrepreneurs. Jane stated that in Australia, they have a business which is a big superannuation and superannuation in Australia is like money you put away for your retirement and they built all the LinkedIn profiles for the staff and for the financial planners for the business and what she got them to do was, they have a change of legistration in Australia so it was a great time to educate the market on some of the changes because nobody was educating the market, she was out looking. She said to them that they need to run webinar, they need to got out and educate some of these clients and they got 500 new leads from that webinar. That was purely through leveraging the profiles and that was about 50 staff that got their profiles built. The opportunities that are in there but the thing is with LinkedIn is that, she find most people will come to her and say, “I’ve got a LinkedIn account but I have never achieve any results from it.” and then she’ll ask them what their profile say, there are often be no content in it at all or she’ll ask them how often they have reached out to people? What have you said to them? What have you invited them to? What’s your content plan? And they don’t have any of that, so LinkedIn doesn’t make clients magically appear, you have to go out and find them but you’ve got to have really good collateral and they make a decision about you in 3 seconds. You have to make sure that all your collateral and profile is so nice and polished and sharp and that it matches how amazing you are in person because we only have 3 seconds for them to go “wow, this person knows what they are doing, this person is amazing, I have to talk to you.” To have a profile that really works, like making sure it turns up in search results as well as having that impact when they see you. For just a simple 3 seconds, that’s how long they look at it before they move on and have a look at somebody else, so they have to make sure that they make their job really easy. Jane stated that people need to shift their attention now onto the other person, so you’re looking for what’s the common ground or what the purpose because the other person is asking themselves “why are you offering to connect with me?” so you’ve got to be able to answer the “why”, so if you’re reaching out and for example, she was reaching out medical financial planner, if he just looked at her profile and say, “why is she offering to connect with me, I don’t understand.” She explained to him that she does a lot of work with doctors, she helps them with lead generation but she helps them who are going into specialist training programs and she said to him, “I would love to catch up with you, I think there’s an opportunity for me to perhaps add some value to your clients, if not, that’s totally fine but here are some links, you are welcome to check out what I do and I would love to catch up with you for coffee one day and see what I can do to help you as well.” And so he met with her, so it all started from there and you’ve got to focus, look at their profile, what is it that they do and you have to address, “I notice this on your profile or I notice that you do this type of work, I notice that you’re in the same industry, I do this type of work or I help people like you in this space, so I thought I’d connect.” Jane stated that what happens is that just because you are ready to sell, doesn’t mean that the customer is ready to buy. So when you reach out to people, people have got to get to know you so they are going, “hold on, I haven’t even met you” and it’s a little like dating. She recalled she went on a date with a guy once and he turned up with a bag pack and she said to him, “have you just coming from the gym?” and he said, “No, you never know, things might go alright” and she thought he was joking and he opened his bag and there was a tooth brush, he had a change of clothes, his undies. She stated that LinkedIn is a little like that, is that sometimes we turn up with a bag pack, we’re ready to move in together, start this relationship and go in whole but the customer is saying, “hold on, can we just have coffee first, who are you?” So we sort of scare people and that’s when you hear people say they just get harass by sales people. You have to connect, be liked, friendly but then you’ve got to let people get to know you through your content, Mark Port who wrote the book, Book Yourself Solid said, “you have got to earn the right to sell.” And the problem is that most people don’t earn the right and then they scare people away. You can then ask for the value, you can ask for what you want based on the value you delivered. So in other words, if you have given enough, you have done enough content, if you kept visible enough, if you build enough trust, now you’re ready to go and ask for what you want. One of the things she does with clients is that she will look at how much value they have given to their audience because what they do is done nothing, they have given no value and they will say to her, “I want to be able to grow my business on LinkedIn but it’s not working.” But are not giving their audience any value, so you can’t go and ask for what you want because you haven’t earn it yet. You can do that in less then 7 minutes a day. Jane shared her concept of people buying you, her experience working with this family from she was 14 years old, people’s connections were so intertwined. Jane shared back then the only way people really knew who you were was if you were on TV or something or if you are in the newspaper. Now, Social Media has heavily leveled the playing field so if you leverage your name and identify your Unique Selling Proposition (USP) that you bring to your customer. Jane says thought leaders will at times come to her and say there is so much content out there already about for example productivity and Jane believes there is only one of you and so people deserve to hear your unique views on the subject – your experiences, your voice, you lens, your interpretation and your insights. Your Social Media profile, particularly something like Linked In offers great opportunities for a small business owner or soloproneur that is leveraging their own brand – you own your own profile, you can add agility, personality and so much more which is a threat to larger companies. Jane shared how she stays motivated every single day – Jane thinks it is important to be really clear about your purpose and what you want. Jane shared she thinks that motivation really hits you when you have a choice at 2:00 am in the morning and you have the choice of going to bed or finishing that last bit of work because you really want to do it and get it done. Jane says she believes that it is in those moments that your motivation will either work for you or against you and it is in those moments that purpose is really important. Jane says some other factors that really keeps her motivated is that she is very particular about the people that she works with – she chooses to work with thought leaders and experts in their fields as they inspire her. She further stated that if they bring the best to her and inspire her then she can bring the best to others and inspire them. Jane also shared that it is important to find a group that you can belong to that are similar to you such as an industry association etc. and then Jane said there is also the basics such as eating well, get enough sleep as these activities help to make you more productive and efficient. Jane shared the one website, online tool or app that she absolutely cannot live without in her business is LinkedIn as a Social Media platform but the one app she cannot live without is actually an app that she created. Jane spent some time as a Productivity Consultant working with some real large corporations, she did a lot of work helping CEO’s and EA’s how to work really well together and what she found working with the two set of persons was the speed of communication between going to meetings and being on the run. Jane said she was looking an Concur, which is an IT company that looks at the on-the-go economy and how there is this shift to doing things on the go. Jane said the app she has created is called “Memo-Mailer” and it can be accessed at memomailer.com and it is available on iTunes. Jane stated the way that it works is holding down the button in the app – say what you have to say and then the app will email the memo to your Inbox. Jane said sometimes ideas come along at really inconvenient times and this tool really captures those things. Jane stated that she built the app with her colleague Dermot Crowley, who is an expert in Productivity and he has written the book Smart Work, which was recently released and hit Best Seller in Australia. Jane said that’s the app she definitely cannot live without. Jane shared some books that have had the biggest impact on her Sew Your Thoughts by Matt Church, he has spent the last 30 years helping people who are experts in their fields commercialize their ideas. She also mentioned Book Yourself Solid by Michael Port, which is a New York Times Best Seller and Seven Habits of Highly Effective People by Stephen Covey. Jane mentioned another book she really believes is great is How the World Sees You by Sally Hogshead, she has created a diagnostic testing that helps people identify what makes them fascinating. Jane also mentioned Seth Godin’s Linchpin as a great book too. Jane gave us an additional nugget through the book – Mindset: The New Psychology of Success by Carol Dweck – another “must read!” Jane shared the one thing that is going on in her life right now that she is really excited about is a piece of work that she is working on to further develop her Linked In engagements with clients which will be called the Lead Generation Indicator. The tool is specifically designed for people who are experts in their field and will help clients identify 12 activities that will grow your business even if it is from scratch with absolutely no clients. A complete package for business owners. Kay stated that listeners can find him on: Jane Anderson LinkedIn Jane Anderson Facebook Jane Anderson Instagram Jane Anderson Twitter Jane Anderson SnapChat Jane Anderson Periscope Jane Anderson Website Jane shared a quote that she has on her wall and sees all the time during times of adversity – “If you are going through hell, keep going.” Winston Churchill ***Jane says she feels that this is a quote that she believes is in the trenches with her when she needs to hear something real and authentic.   Links Book Yourself Solid by Michael Port Seven Habits of Highly Effective People by Stephen Covey How the World Sees You by Sally Hogshead Seth Godin’s Linchpin Mindset: The New Psychology of Success by Carol Dweck