Podcasts about cosboa

The complexity of the General Retail Industry Award is creating unnecessary challenges for small businesses, which make up the great majority of the retail sector. That’s according to the CEO of the Council of Small Business Associations Australia (COSBOA), Luke Achterstraat. COSBOA has joined a new collaboration with the Australian Retailers Association to push for sensible reforms - simplifying pay structures, increasing flexibility, and ensuring workers benefit too. With nearly 1,000 different classifications in the award, small business owners are struggling to navigate the system while juggling multiple roles. Business Essentials Daily is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333See omnystudio.com/listener for privacy information.

Small businesses in Australia are under extraordinary pressure right now, from rising costs in energy, rent and insurance, through to cyber attacks and grappling with complex changes to industrial relations.And those that are dependent on household discretionary spending are doing it even tougher, with food and beverage business closure rates at a record high, according to CreditorWatch.Sean Aylmer speaks to Luke Achterstraat, Chief Executive of COSBOA, the Council of Small Business Organisations Australia, about what the small business sector needs from this federal election to ease the pressure on operators, and help SMEs to thrive.Find out more: https://fearandgreed.com.auSee omnystudio.com/listener for privacy information.

The crossbench could have a much larger say in the next government, so is it up to the Teals to do their bit for small business?See omnystudio.com/listener for privacy information.

Small Biz Matters: People, Policy, Purpose ~ Episode #253      Broadcast date: 10 Dec 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Anna Booth, Fair Work Ombudsman It's been a big year for Small Biz Matters: People, Policy, Purpose and we're finishing it off with a bang! This week we welcome Anna Booth, Australia's Fair Work Ombudsman to discuss the changes to industrial relations legislation and what it means for small businesses now and into the future. And importantly, what does it mean for the Fair Work Ombudsman agency itself? Industrial relations and the Fair Work Act have always been a minefield for small businesses but the recent changes are really overwhelming and many have said they will avoid employing anyone as a result. The Respect @ Work legislation, changes to Fair Work Act with Same Job Same Pay (tranche one and tranche two), the Right to Disconnect laws, the introduction of Family and Domestic Violence Leave, Psychosocial hazards and positive duty guidelines... it's not a far-fetched assumption to say it's a little bit confusing at times and downright out of scope for most. There's a lot of speculation in the media (both political and practical) about the impact on small business owners navigating this complex web. Will it mean more owners will shift back to under-the-counter cash in hand wages? With more complexity, will we see more workers vulnerable as small business owners struggle to navigate changes or, is this all a smokescreen and they're handling it just fine. Well, the Fair Work Ombudsman's team is on the front line of these questions from both employers and employees and there to assist both with navigating the complexities. Plus, they've made some pretty snazzy changes to their website in order to make it easier. In the final episode of People Policy Purpose it's a big show, so let's get straight into hearing from this week's expert guest, the Fair Work Ombudsman Anna Booth. PEOPLE – How would you like to see small businesses become more activated in regards to workplace relations? What sort of education and outreach programs do you currently have to engage with that audience? Where have you noticed small businesses have been engaging to find info on Fair Work? POLICY -  industrial relations legislation is complex. How does the fair work ombudsman take such complex legislation and translated into procedures that small businesses can follow? What would be your recommendations to small businesses listening as a good place to start? Who are the best advisors to work with, if a typical small business owner can't afford an HR lawyer on their team? COSBOA launched the PEAK resource for small businesses to navigate IR changes. How does your office interact with support services like this, offered by other agencies? PURPOSE - can you describe the role of the Fair Work Ombudsman? Is it independent and how do you keep your work at arm's length from policy makers? Do you influence their decisions and guide on best practice when it comes to considering the small business community in their deliberations? Anna Booth was appointed to the position of Fair Work Ombudsman for a 5 year term from 1 September 2023. Under the Fair Work Act 2009, Anna is responsible for promoting harmonious, productive, cooperative and compliant workplace relations. She has extensive and diverse experience in industrial relations spanning more than 45 years, working with unions, private, and public sectors. Anna was most recently Director of CoSolve Pty Ltd. She returned to CoSolve in 2020 after serving as a Deputy President of the Fair Work Commission for 8 years. Before her appointment to the Fair Work Commission, Anna combined her CoSolve directorship with non-executive directorships of ME Bank and IFM and was the non-executive chair of Slater & Gordon Ltd. Anna spent much of her early career in the union movement. She was the National Secretary of the Textile, Clothing and Footwear Union of Australia and a Vice President of the Australian Council of Trade Unions. Anna has also been Vice President Corporate Affairs at Sydney Harbour Casino and a lecturer at the Macquarie Graduate School of Management and the Australian Institute of Management. She has served on the boards of Commonwealth Bank of Australia, the Sydney Organising Committee for the Olympic Games and NRMA Ltd. Anna is an accredited mediator under the National Mediator Accreditation System. She holds a Bachelor of Economics (Hons) from the University of Sydney and is the patron of the Industrial Relations Society of NSW. The Fair Work Ombudsman's purpose is to promote harmonious, productive, cooperative and compliant workplace relations in Australia. Their functions are to outline the responsibilities set by the Fair Work Act 2009 to achieve this purpose: provide education, assistance, advice and guidance to employers, employees, regulated workers, regulated businesses, persons in a road transport contractual chain, outworkers, outworker entities and organisations promote and monitor compliance with workplace laws inquire into and investigate breaches of the Fair Work Act take appropriate enforcement action perform our statutory functions efficiently, effectively, economically and ethically. To find out more about the Fair Work Ombudsman and how they help small businesses  click HERE

In this episode of the Association Hub Podcast, Olena is joined by Luke Achterstraat, CEO of the Council of Small Business Organisations Australia (COSBOA), to explore the vital role of collaboration in strengthening the voice of small businesses across Australia. COSBOA represents a diverse range of industries, from hairdressing and retail to licensed post offices and hospitality, serving as the united voice for millions of small business owners who form the backbone of the Australian economy.   Luke explains how COSBOA supports its members—associations of small businesses—by addressing critical issues like tax reforms, industrial relations, and red tape reduction, while also rolling out programs like CyberWardens to enhance cyber resilience for small business owners.   With a federal election on the horizon, Luke generously shares actionable insights into building strong relationships with policymakers, creating data-driven campaigns, and leveraging a collective voice to achieve meaningful outcomes.   If you would like to become part of the collaborative, visit COSBOA website at https://www.cosboa.org.au/ or reach out to Luke directly through his LinkedIn.

Small businesses are hammered by a perfect economic storm of rising costs and high rates, COSBOA's CEO reveals how businesses are adapting to survive. Plus, new data reveals 2024 is the worst year for new home builds in ten years.See omnystudio.com/listener for privacy information.

Small Biz Matters: People, Policy, Purpose ~ Episode #242 Broadcast date: 23 July 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guests: Alexandra Cannizzaro, Founder of Platform Zero With so much going on in the world, it's time to be inspired on Small Biz Matters. Our guest is a founder, has spent most of her working life since 2014 in the industry and a changemaker. She's the sort of person that sees a problem and knows that she's the right person to fix it. As the old adage goes, if you want something done right do it yourself. We all know that sustainability and the responsibility of business go hand-in-hand and Alex is one of those young, inspiring people, who have really taken the bull by the horns, and made it their mission to implement change. She is the Founder of Platform Zero; an expert in redirecting and repurposing food waste and passionate about tackling climate change and rising prices. She knows the problem and has lived experience in the fresh food, wholesale and the premium quality produce industry. Now made it her life's mission to create a successful sustainability business, tackling climate change, and rising prices called Platform Zero. She'll join us to inspire, and offer some tips on how we can do better in our homes and businesses and get involved with great organisations like Platform Zero. PEOPLE –  Tell us about your small business journey and how you came up with the concept for your startup. As a young person trying to start a business in Australia, what has been your biggest hurdle?  You mentioned during your appearance at the COSBOA summit this year how a lack of competition in the grocery sector impacts small business like yours. If you could talk directly to the CEOs of the giant businesses out there, what would you say to them to encourage them to make a Farah for young people and young business is trying to get started in the industry? POLICY -   If there was one thing, the government could do to reduce the red tape in your industry what would you suggest to them?  You are involved in the supply chain in the grocery sector. Clearly there are major problems with how this is streamlined, despite big business being in control of those processes for so long. What small business attributes could big businesses learn from to improve the process PURPOSE we all know how difficult it is to start and grow a business here. What keeps you going? What drives you to succeed and where would you like to be in 10 years time? How would you like to influence the industry Alex Cannizzaro is Founder of Platform Zero; and expert in redirecting and repurposing food waste and passionate about tackling climate change and rising prices. At Platform Zero, I have developed technology solutions that cover the whole supply chain ecosystem to redirect waste from landfills and re-purpose them for a wider range of purposes. At Platform Zero we hit all your ESG targets and we do it fast. Where it all started? The fruit and veg industry. My family has been involved in the fruit and vegetable industry for over 70 years, covering the entire ecosystem both nationally and globally. I am the third generation within the family business, and I am responsible for steering this industry in a more sustainable, digitally advanced, and environmentally friendly direction in order to contribute to a more sustainable future. To find out more about Platform Zero, check it out HERE

Small Biz Matters: People, Policy, Purpose ~ Episode #238 Broadcast date: 25th June 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Hon Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman I get cross when people say there's no one representing small businesses. Not only do we have great business leaders and industry associations speaking up (often as volunteers or with relatively low funding or pay) but we have business peaks like COSBOA standing up for ONLY the concerns and needs of small business. By far the most empowered and collaborative of our representatives is the tenacious, independent and laser focused Ombudsman, Bruce Billson. With fewer resources than is needed the ASBFEO team works across activities like research, policy submissions, constant engagement with small businesses, outreaches into community, all in order to effectively advocate for all of us. In today's show, we get our Small Biz Matters exclusive update from the Ombudsman on recent activities and research, plus we get Bruce's take on the recent May 2024 federal budget. In the world of digital marketing and social media ASBFEO has been busy. Complaints from small businesses about social media platforms and marketing companies targeting the small end of town have been increasing dramatically. Thanks to shockingly poor processes to protect their clients (the small businesses), its relatively easy to hack a social media business account. This can be incredibly damaging. And Marketing companies looking after websites aren't doing any better: often offering  poor customer service and then threatening small businesses if they try to leave. On the issue of procurement: Government spends billions and a very small proportion of that goes to small business. Shouldn't small businesses have a bigger piece of the pie? Why is it so difficult to get the Government as a client? Because the rules are complicated and as Bruce describes “it's in-crowdy”. Plus, agencies tend to favour the usual suspects (the Big 4). The focus of ASBFEO's report was all about not just saying we should do better but invest in, create policies and monitor the procurement process so the “doing better” actually happens. Now that the Buy Australian Plan is in place ASBFEO is working to put more profits back into Australian communities, and that means small businesses. ASBFEO has also been advertising the Flinders University independent statutory review of the family and domestic violence leave entitlement and how small businesses can get involved and have their voices heard. He makes a good point that the impact on small businesses is disproportionate given all the double handling of work, costs and those wanting to do the right thing navigating a complex system. Plus, we also have a good chat about the May 2024 Budget. Bruce's thoughts about backing small business are inspiring; let's amplify his work and back this great business advocate. PEOPLE -   you've recently released the ASBFEO report into Government Procurement in which you make 11 recommendations. What are they and why are you critical of the equity of procurement for small businesses? What exactly do small businesses have to do in order to gain access to the billions of dollars of government spending? Is the process to prohibitive? And which given the recent federal budget, which dept has the biggest opportunities for small businesses? POLICY - Flinders University is conducting an independent statutory review of the family and domestic violence leave entitlement. How can small businesses get involved and why is it important to hear from them at this point in the process? PURPOSE - What did you think of the May 2024 Federal Budget for small businesses? With the economy at such a low, did they go far enough to support small businesses in their hour of need and what could be done to improve their lives and make it easier to run a small business in Australia right now? Bruce Billson commenced his role as Australian Small Business and Family Enterprise Ombudsman (ASBFEO) in March 2021. The Ombudsman is an independent advocate for small and family businesses. Bruce brings three decades of experience, knowledge, commitment and an understanding of the issues facing small business. Bruce was the Australian Government Cabinet Minister for Small Business from 2013-2015, a founding Director of Judo Bank and has held various board appointments, including the Franchise Council of Australia, Deakin University Business School and Australian Property Institute. He has also owned and operated a number of small businesses, and knows first-hand the joys and challenges this involves. To find out more go to: https://www.asbfeo.gov.au  

Small Biz Matters: People, Policy, Purpose ~ Episode #237 Broadcast date: 18th June 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Will Day, Deputy Commissioner Small Business at Australian Taxation Office We are pleased to be joined on Small Biz Matters by those in government who are really at the coalface of supporting small business. Today we welcome Will Day, Assistant Commissioner in charge of small business at the Australian Tax Office. So why did we ask the ATO on the program you may ask? Well, as difficult as it may be, whilst small businesses struggle to keep their doors open in the current economic climate, it's also important that they continue to work on meeting their obligations. We all know that tax and compliance is difficult and unnecessary burden on small business but it is also critical ensuring that small businesses a vital role in the economy. But whilst we all struggle with compliance and making sure everything is in order there is a group of businesses who do the wrong thing; making it unfair and inequitable for the rest of us. The ATO takes a considered and careful approach when dealing with small businesses, doing their best to really understanding what they're going through. Critical to this is their relationship with the advisor community and associations who speak openly and frankly about what their small businesses; and how the policy burden can be better administered by the ATO to make the process as simple as possible. So let's have a listen to what Will Day has to say about the way they support, work with advisors, the latest digital developments on the ATO website and what they're doing to stamp out software that gives some small businesses and unfair advantage. PEOPLE - How does the tax office engage with the small business industry groups and associations to understand the needs of small businesses and the best way to support their members to meet their tax obligations? How important is it to engage with advisors, and is that a different conversation?  POLICY - What are your current priorities which the ATO developing with these groups to refine and make fit for purpose for small business? "The new Commissioner mentioned at the COSBOA summit the amount of collectable debt is now at over $50 billion. 65% of all collectable debt owed relates to small business and 74% of that relates to activity statements. What's your message to small businesses listening today who have a debt with the ATO and are not sure what they should do?" PURPOSE - How does the ATO work with other government departments and regulators to streamline processes and make it easier and lessen the reporting burden on small businesses? Are there any new tech developments in the pipeline? With over 25 years' experience in the Australian Taxation Office, Will Day has performed many senior roles leading its support to client experiences. As ATO Deputy Commissioner for Small Business, Will is focused on helping small business owners get things right from the start by making it easier to comply with their tax and superannuation obligations as well as helping to improve overall business literacy and skills through education.  Will has responsibility for delivering a program of work that is focused on collaborating with partners to design a digital-first approach to make it easier for small businesses meet their obligations. Will is also focused on making sure there is a level playing field for the vast majority of small businesses that do pay their fair share by looking closely at activities in the shadow economy.   Prior to his current role, Will had senior roles focused on improving the quality of the ATO's technical public advice and guidance as well as roles supporting the integrity of the tax and superannuation systems. To find out more go to: ATO Small Business Newsroom

The Fair Work Commission has decided that the minimum wage will increase by 3.75% from July 1st, but is a decision that has left no one satisfied, including small businesses.See omnystudio.com/listener for privacy information.

Gary Strachan, the Director behind the Deadly Hair Dude is passionate about addressing the lack of hairdressing services and skills in remote areas of the Northern Territory.

It's budget time, so what is Australia's enormous small business sector expecting — particularly given the state of the economy. Well, CEO of the Council of Small Business Organisations (COSBOA), Luke Achterstraat, discusses the pressing issues facing small businesses and their expectations from the upcoming federal budget. Luke outlines two main areas of interest: short-term relief, including energy cost reduction and cash payments, to alleviate the immediate financial strain on small businesses. COSBOA has also asked the government to institute long-term strategies like procurement reform and deregulation to ensure sustained growth over the next 3 to 5 years. It all highlights the need for government support to navigate the challenges faced by small businesses in the current economic climate. Business Essentials Daily is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333See omnystudio.com/listener for privacy information.

Small Biz Matters: People, Policy, Purpose ~ Episode #231 Broadcast date: 30 April 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Hon Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman Back in April 2024, Small Biz Matters was lucky enough to attend the Council of Small Business Organisations Australia's National small business summit. COSBOA is the peak body representing the entire small business community in policy, advocacy and media on the national stage.   It speaks directly to ministers and departments and policy makers everywhere. So you can imagine the importance placed on its national summit – which each year the opportunity to set the national policy agenda for small business; which as our regular listeners will know, is EVERY area of policy. And this year they listened with leaders including the Prime Minister and the Leader of the Opposition in their speeches speaking of the importance of small business to our economy and our nation.   The closing remarks from the Summit were presented by Hon Bruce Billson, the Australian Small Business and Family Enterprise Ombudsman. He spoke about the policy areas covered by the conference but also highlighted the desperate need for well thought out policy measures by Government to secure the future of small business in the economy, our communities and in our lives. PEOPLE –  Who did we hear from at the Summit - the politicians, the regulators and the advocates. POLICY - What new policy suggestions were made? What are the policy priorities for small businesses (NOT the Government) right now? PURPOSE -  Who REALLY has the finger on the pulse of small businesses? What SHOULD policy settings be trying to achieve for Australia's 2.2million small businesses... And what about the self employed? Bruce Billson commenced his role as Australian Small Business and Family Enterprise Ombudsman (ASBFEO) in March 2021. The Ombudsman is an independent advocate for small and family businesses. Bruce brings three decades of experience, knowledge, commitment and an understanding of the issues facing small business. Bruce was the Australian Government Cabinet Minister for Small Business from 2013-2015, a founding Director of Judo Bank and has held various board appointments, including the Franchise Council of Australia, Deakin University Business School and Australian Property Institute. He has also owned and operated a number of small businesses, and knows first-hand the joys and challenges this involves. To find out more go to: https://www.asbfeo.gov.au  

Small Biz Matters: People, Policy, Purpose ~ Episode #229 Broadcast date: 16 April 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Dr Michael Schaper, Board Chair, small business advocate and policy specialist There is a sector of the small business community that is even more regulated than others but there is a good reason for that. Due to some bad actors in the sector in the past, Franchising has been under scrutiny and so has the Government and the way the Franchise code is managed. It's not just stock or a shop or a brand you're buying, you're entering a complex contract which is in fact a long term relationship. And like long-term relationships, things can sometimes turn sour. Franchisees can sometimes be the victim of poor contract terms, unfair, or inequitable relationships with the company they paid a lot of money to, for the privilege of using their brand and not get the relationship they paid for. According to the Franchise Council of Australia, franchising is a $146bn sector and there are approximately 1,200+ different franchise systems, over 800,000 franchised businesses and the sector employs more than 500,000 people. Ans that's a big chunk of the economy we need to get right. In 2014, the government introduced The Competition and Consumer (Industry Codes-Franchising) Regulation 2014 (Franchising Code) regulates the conduct between participants in franchising which is regulated by the ACCC. The code was created to establish walls between the two parties to make the relationship more fair and equitable. Today we welcome Michael Schaper, who's going to tell us all about the 2024 franchise code review. He was one of Australia's first small business commissioner's, a previous deputy commissioner for the ACCC, named COSBOA's small business champion in 2009, and a passionate advocate for small businesses around Australia. PEOPLE –  You have been involved in small business policy, making and codesign for many years; tell us about your journey and why you're so passionate about helping the sector. Can you tell us about the franchising community and what impact and benefit does it provides to the economy? POLICY - Why does the franchisee code exist? And how does influence policy in other areas when government is making decisions about small business? How many reviews have their been and in the past, what has changed? PURPOSE -  What were your key recommendations as part of the review, and which would be the most important to be implemented to help the sector? Michael has substantial experience across the small business sector. He served as one of the country's first Small Business Commissioners (for the ACT), held the first designated professorial chair in small business at an Australian university, and was the inaugural Deputy Chair (small business) within the Australian Competition & Consumer Commission. In 2009 he was named as the COSBOA national small business champion. More recently, he has worked on a number of SME projects for the United Nations, Asian Development Bank, and the Institute of Southeast Asian Studies. Today he chairs a number of boards in Australia, and in 2023 was asked to review the Franchising Code of Conduct for the federal Small Business Minister. To find out more go to: https://treasury.gov.au/publication/p2024-487230#:~:text=On%208%20February%202024%2C%20the,by%20its%20Terms%20of%20Reference

Small Biz Matters: People, Policy, Purpose ~ Episode #225 Broadcast date: 19th March 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Elizabeth Skirving, CEO of Rural Business Tasmania Small businesses are often (when it is convenient) referred to as the “backbone of the economy” but nothing could be closer to the truth in regional, rural and remote communities. They literally are the fabric binding economic success, growth, jobs, training and the survival of many communities. Its not the big businesses running down the flooded or fire ravaged high streets supporting communities immediately after a disaster or when a call to action is heard to support a community or sporting group. It's the small businesses who are quick to lend a hand, equipment, resources and even just a listening ear to their friends and family which is their community. So what can be done to keep these small businesses front and centre of policy and planning? Is this a local, state or federal issue? Are councils doing enough and leading the way? Does the Federal Government in Canberra even know how important a regional high street is to the communities? And how can Government do a better job of listening to their leaders? Today, Elizabeth Skirving – quite frankly a bonafide thought leader in this space and CEO of Rural Business Tasmania and Director of COSBOA, joins us to share her thoughts on how Government can improve their engagement and strategy to support small business in regional, rural and remote areas so they can continue to grow and support their communities and the national economy. PEOPLE - Tell us a bit about your background and why you are so passionate about advocating for small businesses in regional, rural and remote policy. Why is it so critical for small business to be considered when developing regional policy in Australia? How do you find the balance between the social needs of regional communities and the economic needs of the small businesses which are part of their fabric? POLICY - What areas of policy are you focused on right now? And who do you tend to speak with and on what formats/roundtables? Why is it critical small businesses in regional areas are considered at the co-design period of policy development? PURPOSE - What regional issues matter most to small businesses? What are the biggest threats to them in regional Australia? Are the needs of small businesses in RRR really that different to that of small businesses in metro or city areas? Elizabeth is passionate about Tasmania, and in promoting good business management to ensure prosperous rural and regional communities continue. She believes in supporting local communities and business. With a background in finance and business, Elizabeth has been CEO of Rural Business Tasmania since 2006 with a board portfolio which includes previous Deputy Chair, Council of Small Business Organisations of Australia COSBOA, Director of Tasmanian Agricultural Productivity Group, Director of Tasmanian Small Business Council and as an Industry representative of Tasmanian Institute of Agriculture (TIA) Advisory Board. As a 5th generation of a farming family who were active within their community and industry, she has a long history of community involvement including board experience with various not-for-profit associations, including a substantial time with Rural Youth Tasmania and current Hon. Auditor for Encore Theatre Co Inc.   Established in 1986, Rural Business Tasmania Inc is a not-for-profit association that primarily offers financial counselling and business support expertise to rural and regional communities. It's key objective is to help rural families, businesses, and the community manage the ever-evolving demands and challenges facing the primary industry sector. To find out more go to: https://www.ruralbusinesstasmania.org.au

Cyber Security is becoming a huge problem for many small businesses and so we have special guests, Tegan Gilchrist from the CyberWardens program, a COSBOA initiative supported by the federal government, along with Holly van der Loo, Head of Corporate Cyber at Marsh, discussing Cyber Security and Cyber Insurance for the small business environment.

Small Biz Matters: People, Policy, Purpose ~ Episode #225 Broadcast date: 5th March 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Emma Clarke, Chief Operating Officer, Mable Increasingly, big tech companies are playing the role of advocate on behalf of their small business users. Some even have branches dedicated to governance and ensuring the data is aggregated, safe to share and presented so policymakers can read it as a reflection of what matters most to small businesses. There are some tech companies who use their data for the power of good. They use it to support advocacy efforts that shape policies to ensure the views of their small business customers are well-represented both directly to the Government and through organisations like COSBOA and industry associations. However, some tech companies only use data to further their corporate bottom line. Unfortunately, this is a practice that happens worldwide. So, how do policymakers tell the difference? Should big tech and its data be the advocate for small businesses? Especially when the sector can not produce data themselves. And where do the big four consulting firms fit into this picture? Today, Emma Clarke, the Chief Financial & Operations Officer for Mable, joins us to discuss how Mable supports small business owners in the care and support sector. We will explore how Mable uses data to ensure that its business decisions and advocacy efforts align with its platform users' needs, wants and preferences. PEOPLE – Tell us about how this small tech start up and been so successful? When it Why does a company like Mable find itself in this position of being an advocate for contractors? In a practical sense, how do you do this and why? POLICY – What sort of an influence does big tech have in policy? Were you surprised by this and how did you prepare the organisation to grow in this direction? In which areas of policy do you have the most impact and with which organisations do you collaborate with to improve the landscape for your small business members? PURPOSE How do you balance profitability and sustainability with the expectation that big tech has a role to play in social licensing and social responsibility these days? Emma has a Bachelor of Business from Monash University and is Certified Practising Accountant (CPA) qualified. She held executive roles at Redbubble Group, ANZ's Technology Division and Diners Club Australia. Emma ensures sound financial management and continuous improvement in all systems, processes and people development at Mable. She's also responsible for our high-quality customer service. “It's very rare to have the opportunity to work in a company that is fast moving and high growth, but also full of purpose-driven people working together to enable everyone in our society to remain in their homes whilst living their best life.” Mable is where you can live your kind of independence Since 2014, our online platform has connected Australians looking for disability and aged care support to independent support workers. Mable is where people provide and receive the kind of support they want, enjoying more choice, control and flexibility.   To find out more go to: https://mable.com.au

@Sandy Chong brings 39 years experience as a salon owner to her current role as CEO at @The Australian Hairdressing Council. She's the current @cosboa #smallbusinesschampion and has multiple other board and advisory roles that involve advocacy and improving effectiveness for industry bodies.Sandy sold her own salon during 2023 to focus on her CEO role. In that role she is actively involved in advocating for small businesses and shaping the future of the industry. Her extensive background as a business owner gives her valuable insights to guide those aspiring to venture into entrepreneurship and business ownership after completing their trade apprenticeships.In our discussion we talk about;the crucial role industry bodies play in supporting and advocating for small businessesthe importance of education and training in helping #apprentices become skilled professionals, and then business ownershow vital apprenticeships are for the growth and sustainability of industrieswhy small businesses, like hairdressing salons, have such a significant impact on the community and contribute to people's self-esteem and mental wellnessnurturing and developing homegrown talentnavigating the impact of Government Regulations on hairdressersaddressing #skillshortages and Workforce Sustainability in tradeswhat she learnt running a salon with up to 45 staff (all but 1 apprenticed by Sandy!) over 39 yearsshedding light on the unique challenges and opportunities within the hairdressing industryinspiring entrepreneurs in the trades industryI think hairdressers often give back and I think that's one thing that really stands out for me, is they have really incredible business structures. They're incredibly generous to their staff, but it's the community generosity. - Sandy ChongVisit the Australian Hairdressing Council website at www.ahc.org.au to learn more about the organization and its initiatives.Timestamped summary of this episode:00:00:12 - Introduction and Purpose of the Podcast Michael Ker introduces the Small Business Banter podcast and its relevance to business owners, especially those looking to sell or buy a new business. He emphasizes the stress, emotions, and challenges involved in these processes.00:01:21 - Sandy Chong's Background and Role Sandy Chong shares her extensive background as the CEO of the Australian Hairdressers Council and her experience as a past salon owner for 39 years. She highlights the importance of developing relationships with clients and the unique challenges of the hairdressing industry.00:07:20 - Career Opportunities in Hairdressing Discussion on the potential career opportunities in the hairdressing industry, including the potential for financial success, international work, and diverse roles beyond salon ownership. Emphasis on the importance of education and training for career growth.00:09:50 - Apprenticeship and Business Ownership Sandy Chong reflects on her commitment to apprenticing her staff and the importance of finding the right buyer for her salon. She discusses the need for a pathway to guide talented practitioners toward business ownership and the challenges of running a business.00:14:59 - Industry Support and Sustainability Sandy Chong emphasizes the role of industry associations in educating and supporting business owners, particularly in navigating complex issues such as industrial relations and HR. The importance of belonging to an association for access to industry-specific information and support is highlighted.00:16:25 - Migration Review and Industry Concerns Sandy discusses the release of the migration review and expresses concern for the hairdressing industry's exclusion due to high sponsorship costs. She highlights the industry's need for sustainability and lower tismet.00:17:37 - Challenges and Solutions for the Industry Sandy addresses the skill shortage in the predominantly female hairdressing industry and emphasizes the importance of investing in apprenticeships and adapting to the changing preferences of younger workers. She also mentions the potential benefits of new jobs and skills councils.00:19:38 - Encouraging School-Based Apprenticeships Sandy discusses the potential of school-based apprenticeship programs and the benefits of group training organizations for higher completion rates. She also highlights the challenges faced by single operator salons and the financial barriers for young people entering the industry.00:21:41 - Financial Management and Small Business Challenges The conversation shifts to the financial challenges faced by small business owners, particularly in managing cash flow, profit and loss, and the complexities of industrial relations. Sandy emphasizes the need for education and support in understanding basic finances and business value.00:32:01 - The Value of Small Businesses in Communities Sandy and the host highlight the vital role of small businesses, including hairdressing, in supporting community well-being and mental health. They emphasize the personal and social aspects of the hairdressing experience, going beyond just a haircut.00:33:05 - Passion for Small Business and Cosboa Small Business Champion Award Sandy Chong discusses her deep passion for small business and receiving the Cosboa Small Business Champion Award in April. She highlights her role as an ambassador and her commitment to lobbying and advocacy work for small businesses.00:35:36 - Driving Force behind Small Business Ownership Sandy Chong shares her motivation for becoming a small business owner, emphasizing the inclusivity and culture of the hairdressing industry. She also discusses her desire to be a successful business person and contribute to the industry through education and training.00:37:01 - The Mindset of Small Business Owners The conversation delves into the mindset of small business owners, highlighting their humble beginnings, lack of strategic planning, and the drive to seize opportunities. The discussion also touches on the purpose, financial benefits, and challenges of small business ownership.00:40:38 - Small Business Heroes and Inspirational Figures Sandy Chong mentions several inspirational figures in the hairdressing industry, recognizing their ethical standards, charitable work, and community generosity. She emphasizes the impact of these individuals on the industry and their ability to inspire the next generation of small business owners.00:43:22 - Reaching Out to Sandy Chong Sandy Chong provides information on how to reach out to her as the CEO of the Australian Hairdressing Council and the current small business champion. She encourages individuals to visit the council's website and emphasizes her accessibility for inquiries and support. Thanks for listening. Visit the Small Business Banter website to subscribe, listen back, or check out any resources or information mentioned on the show. Search @SmallBusinessBanter on your favorite podcast player to subscribe and listen to the episodes. Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business. michael.kerr@kerrcapital.com.au www.smallbusinessbanter.com.au

Small Biz Matters: People, Policy, Purpose ~ Episode #216 Broadcast date: 5th December 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Christine Pope -  Director at Australian Traditional Medicine Society ATMS is uniquely positioned to advise Government on health, women, the economy and micro business. How do they juggle multiple policy areas and represent their small businesses? Women are core to the success of the Australian health economy and the same goes for traditional medicine. The vast majority of Australian Traditional Medicine Society members are women, micro business, working from home and juggling a family, their practice and continued education. So how does ATMS' leadership best represent their members when the policy areas in which they advocate cross over social, economic and small business issues? Plus, are cross jurisdictional – Federal, State and Local Government? This is an excellent example where an association uniquely intersect between policy and small business and we're keen to hear from Christine Pope, Director of Australian Traditional Medicine Society and (because she can) the Treasurer and Director of Council of Small Business Organisations Australia ... and she still runs her own practice online and in person. PEOPLE - Tell our listeners about the work of ATMS and how you advocate for your members?  How can members of ATMS (and other similar orgs) become more involved in their industry association? What sort of influence can they have? POLICY - In a practical sense, what does an organisation like ATMS do to influence government policy? What areas of policy are you focused on right now? And who do you tend to speak with? PURPOSE - What inspired each if your to take on a role in advocacy for your industry? Why do you think ATMS is well placed to advise government on health? Christine Pope is an experienced Naturopath and Nutritionist based at Elemental Health St Ives. Christine is also an experienced trainer and presenter and was Head of Nutritional Medicine and Homeopathy at Nature Care College at St Leonards from 2012-2015. More recently she has founded her own training programs “Ageing Outrageously”. Christine has over twenty years experience in her earlier career in Risk Management and Venture capital. In 2016 Christine undertook training with Dr Dale Bredesen in his protocol for Reversing Alzheimers, a detailed protocol involving up to 36 points of intervention including diet, lifestyle, hormonal balance, exercise and detoxification. Subsequently her focus in clinic has been working on healthy ageing and reducing the impact of chronic disease. Christine is a director and treasurer of The Australian Traditional Medicine Society and the Council of Small Business Organisations of Australia. (COSBOA). The Australian Traditional-Medicine Society (ATMS) is Australia's largest national professional association of natural medicine practitioners. ATMS is a multi-modality association representing around 9,000 accredited practitioners and students throughout Australia. ATMS currently accredits 20 natural medicine modalities. ATMS promotes and represents accredited practitioners of natural medicine, who are encouraged to pursue the highest ideals of professionalism in their natural medicine practice and education. To find out more go to: https://www.atms.com.au/

Small businesses will benefit from $18 million committed by the Federal government to tackle cybersecurity concerns.See omnystudio.com/listener for privacy information.

Small Biz Matters: People, Policy, Purpose ~ Episode #213 Broadcast date: 14th November 2023 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Rob Marshall, GM Community Engagement and Education at Institute of Certified Bookkeepers Let's dive into the world of member associations. Bookkeepers and accountants are critical to your small business success. Assisting with compliance, getting set up and keeping all of your financial ducks lined up, and support as you grow and evolve your business. You ask them for advice not only about your numbers but staffing, human resources, cybersecurity, data, super, payroll... the list goes on. But who supports the supporters? The Institute of Certified Bookkeepers do... and they are a formidable organisation if you're on the receiving end of their advocacy for members and small businesses. They work with almost every regulator and administrator in Government which deals with small business – which is all of them.  ATO, FairWork, ASIC, ACCC, in constant communication with Ministers and Senators plus heavily involved with the good work of strong advocates like COSBOA. Rob Marshall, is of their passionate Directors, taking his decades of experience as a small business owner with numerous accolades including WA Micro Business of the year, a professional bookkeeper since 1996 and an inaugural member and Fellow of ICB. This is who supports the supporters, the army of bookkeepers looking after their small business clients. PEOPLE - How can members of ICB (and other similar orgs) become more involved in their industry association? What sort of influence can they have? POLICY - In a practical sense, what does an organisation like ICB do to influence government policy? PURPOSE - What inspired each if your to take on a role in advocacy for bookkeepers? Why do you think ICB and bookkeepers are well placed to advise government on the impact of regulation on small businesses? Rob Marshall is the GM Community Engagement and Education at Institute of Certified Bookkeepers. He's been a small business owner in many industry since 1985, a professional bookkeeper since 1996  with numerous accolades including WA Micro Business of the year and an inaugural member and Fellow of the Institute of Certified Bookkeepers since 2006. ICB is a formidable organisation, if you're on the receiving end of their advocacy for members and small businesses. They work with almost every regulator and administrator in Government which deals with small business – which is all of them.  ATO, FairWork, ASIC, ACCC, in constant communication with Ministers and Senators plus heavily involved with the good work of strong advocates like COSBOA. To find out more go to: https://www.icb.org.au/   

SBS Finance Editor Ricardo Gonçalves takes a look at corporate reporting season with Luke McMillan from Ophir Asset Management & Rhayna Bosch speaks with Luke Achterstraat from COSBOA for his take on the small business space.

SBS Finance Editor Ricardo Gonçalves takes a look at corporate reporting season with Luke McMillan from Ophir Asset Management & Rhayna Bosch speaks with Luke Achterstraat from COSBOA for his take on the small business space.

In this episode, we are joined by Alexi Boyd who is the founder of Small Biz Matters. As the once CEO of COSBOA (Council of Small Business Organisations Australia), Alexi is one of the most passionate guests we've had when it comes to discussing small businesses - wanting to truly elevate the importance of them in Australia.In her career thus far, Alexi has worked with the biggest names in Government, media and business, so it was great to have her on the Little Marketing podcast to share a whole lot of insights around how COSBOA helps small businesses, what Alexi's learnt about small business in her career and how her current business Small Biz Matters is also helping Australian small businesses.As Australia's leading marketing consultancy for small business, Little Marketing, Michael Kava and his team are excited to produce these videos to provide smart and tangible marketing advice to help your small business to achieve great results. In providing practical marketing advice, marketing plans and consulting on these plans for small businesses since 2008, we've learnt so much about small business owners, their mindset, what works and what doesn't. Michael is a #1 Amazon Bestselling Author for the 2023 book “Small Business Marketing DECLUTTERED”,  he is frequently called upon by Australian media for commentary, is a regular keynote speaker at industry events and is also the host of the Little Marketing Podcast where he delivers smart and tangible marketing advice to Australian small business owners. Be sure to listen, watch, follow, subscribe and share Little Marketing's small business marketing advice on:Spotify open.spotify.com/show/0wQhcA8bpIIQ4ai4g2t9GC?si=cf01d210ad714ec4Apple Podcasts podcasts.apple.com/au/podcast/valuable-marketing-advice-for-your-australian-small/id1633921209YouTube www.youtube.com/@littlemarketingauWebsite www.littlemarketing.com.auLittle Marketing LinkedIn www.linkedin.com/company/littlemarketingauMichael Kava LinkedIn www.linkedin.com/in/michaelkava/Instagram www.instagram.com/littlemarketingau/TikTok www.tiktok.com/@littlemarketingauFacebook www.facebook.com/littlemarketingau Don't forget your free worksheet download for Episode 17 here: https://tinyurl.com/4cz5dvbfBuy our #1 Amazon Best Selling Book “Small Business Marketing DECLUTTERED” here Little Marketing - Australia's leading marketing consultancy for small business. Contact Little Marketing Send an email: ask@littlemarketing.com.au Thanks for listening! As always, be sure to share our marketing for small business advice content with other smart and ambitious Australian small business owners just like you.

In this edition of Lunch Money, we are joined by our expert small business guests. David Gandolfo OAM (Board Member of COSBOA, Chair of Advocacy at CAFBA, and Partner at Quantum Business Finance) who will take us through the highlights of COSBOA's recently published report, "Small Business Perspectives 2023." We explore the emerging vulnerabilities and opportunities that are facing small businesses today. Throughout the episode, we'll explore the latest developments in their professional fields - commercial finance and corporate restructuring. Don't miss out on this opportunity to expand your knowledge and gain valuable insights from these industry experts. Tune in to Lunch Money and get ready to level up your understanding of the business world! Lunch Money is produced by Hermes Capital Partners   RESOURCES COSBOA Small Business Perspective 2023 https://www.cosboa.org.au/post/the-small-business-perspective-report-2023

While the entire world changes in response to war, inflation, the Covid Era work habits that are sticking round and Jim Chalmers attempt to alter the course of capitalism, our pertinacious host Paul Meissner proudly declares that TECH WILL NOT CHANGE (even though he knows ChangeGPS will drop 3 new products this year)! Before we dive in, a huge thank you to our episode sponsors 'Access Offshoring'. Are you struggling to find quality staff in your firm? Speak to the team at Access Offshoring. They specialise in finding quality talent in the Phillipines, trained on Australian tax law. They can help you improve your margins, unlock your capacity and get your firm back on track.  Tax will Change Blue collar workers won't get the same ATO treatment as white collars The year of the micro business as COSBOA gets the chance to stop pandering to unions  The year of return to employment for failing micro businesses  Conference Schedule overload  Post Conference marketing to accountants to be .... reduced? NAH! The voice of accountants gets organised to have impact for small business and themselves Professional bodies make an effort to improve, hopefully  There has to be a growth in offshoring  Conference Content maintains its repetition  Accountants look after themselves!! This show is proudly sponsored by Access Offshoring and ChangeGPSSee omnystudio.com/listener for privacy information.

Alexi chats with ALNA CEO Ben Kearney about small business issues, the new government, recent events like the jobs and skills summit and her thoughts about her local newsagents and lottery retailers.

The first day of the Jobs & Skills Summit has wrapped up, with one of the big talking points being the government's move towards offering multi-employer bargaining.See omnystudio.com/listener for privacy information.

Wage growth continued to dominate the election coverage today, as Anthony Albanese backed away from his committee to bring wage growth to 5.1%. Small business has been critical of the policy, saying it will drive a lot of business underground. See omnystudio.com/listener for privacy information.

Today on the Accountants Daily podcast, Matthew Addison of the Council of Small Business Organisations of Australia says the double whammy of high inflation and an acute skills shortage will hit small businesses hard. “I'm not sure that Australia, considering a CPI of sevens, eights or somewhere north of that, is one that small business could actually face or endure,” says Mr Addison, who is executive director of the Institute of Certified Bookkeepers as well as chair of COSBOA. He said rising inflation would also throw the skills shortage into sharp focus, with labour costs already on the rise. “There is a labour shortage, and that's going to push wages up,” he says. “Wages are going up by the Superannuation Guarantee increase in June anyway, and there are minimum wage discussions going on at the moment.”

With over 4.7 million people, representing 41% of the total business workforce, SMBs are a big driver of Australia's economic success – a fact Alexi Boyd is very familiar with given her 20+ years of experience working with small and family businesses. And now in her role as CEO at COSBOA – the Council of Small Business Organisations Australia – Alexi works tirelessly to advocate and support small businesses across Australia.   Join Paul Zahra for some Retail Therapy this week in the Amex Lounge, where he sits down with Alexi as she shares the many opportunities that lie ahead despite the challenges businesses have faced both in the past and in the new normal of living with Covid.   In this episode Alexi and Paul discuss: Why SMBs are critical to our economic success Blocks to success and ways to overcome them How we could have avoided businesses closing during the pandemic How the landscape differs now, compared to 5-10 years ago An SMB that flourished in the crisis and lessons learned Is being an omni-channel business critical? COSBOA's current support and advocacy work How to embrace sustainability, climate change and diversity With special thanks to ARA strategic partner, American Express, for enabling this podcast series to come to life. Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html 

The drastic labour shortages that have been affecting small businesses are “peaking” and should start to resolve soon, according to the CEO of the Council of Small Business Organisations Australia (COSBOA), Alexi Boyd. She says that while it is still the number one problem for small businesses, the “top of the curve” has been reached. Opening international borders will help, but COSBOA says long-term structural taxation change is needed to help people who want to work more hours get the financial incentives they need to do so. And she says that while rapid antigen tests are now cheaper and more available, some businesses are still struggling to keep their workforce and customers safe. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information.

After recent comments at a COSBOA payments summit on the cost to small business of the now 'essential service' of COVID-safe payments handling in retail businesses via contactless or 'tap and go' payments, Wayne and Rikki sought out the former minister, now ombudsman, and were not disappointed.

Episode 36 – Helping small businesses in taxing timesIn this episode of the Tax inVoice podcast hosts Sally Bektas and David Jepsen are joined by Assistant Commissioners' Andrew Watson and Amy James-Velagic to explore topics to help small businesses get their tax right including: motor vehicle expenses; concessions; personal services income; and business losses. The hosts also have a chat with new COSBOA CEO Alexi Boyd.Links to information and resources mentioned in this episode can be found below: What's New? ato.gov.au/motorvehicleexpensesato.gov.au/SBtaxtimetoolkitato.gov.au/concessionsataglanceato.gov.au/PSIDeep Diveato.gov.au/businesslossesato.gov.au/LCBeligibilityato.gov.au/losscarryback Off The Cuff with Alexi Boydcosboa.org.auMore informationato.gov.au/supportato.gov.au/bouncebackato.gov.au/depreciationincentivesato.gov.au/podcastlanguagesBeyond Blue - New Access for Small Business

The Council of Small Business Australia (COSBOA) is the country's peak body exclusively representing the interests of small businesses.  In this episode, we speak with newly appointed COSBOA CEO, Alexi Boyd, about the important advocacy work of COSBOA, the impacts of COVID on small business, and the way forward to reopening and rebuilding the economy. The Pharmacy Guild of Australia is a proud member of COSBOA and actively participates to ensure the voice of community pharmacy business is heard and counted.  To learn more about COSBOA, visit cosboa.org.au and for more information on how the Guild supports you and your business visit guild.org.au/membership See omnystudio.com/listener for privacy information.

In this episode our Think Tank looks at what appears to be the new pastime for various state government regimes in #Australia – #LOCKDOWNS and the inevitable #economic pain it inflicts on #SMEs, along with #Insurance Companies who definitely make the naughty list. We consider #Business #Resilience in a post COVID world that isn't quite post, and #labour shortages – what if you can't operate or trade because you have no staff? Don't forget to #Subscribe

Small Biz Matters – #206 Providing the small business community with educational content and advocacy since 2014 with Alexi Boyd, broadcaster, advocate and small business owner. Date: 4 May 2021 That’s where the brick walls start to pop up. In the last 12 months things have changed; lending criteria, requirements for financial fitness, what the banks are looking for and looking at have evolved. The goalposts have shifted. So who can you turn to, to untangle the maze? Today we welcome David Gandolfo, Chair of Advocacy at CAFBA Commercial and Asset FInance Brokers Association of Australia to explain what you need to know in regards to changes over the past 12 months, what to expect now in small business lending, and what to do to access funds more efficiently. Tell us about CAFBA as a professional association and what you do for your members and the small business community as a whole? In your experience How has covid impacted business borrowing over the past 12 months? The evolution of small business lending - credit crunch, second tier lending The loan deferral scheme & other options What can business borrowers do to manage their funding requirements and get better outcomes? Tactical tips on preparing your business for accessing funding Financials & interims up to date Identifiers in place to prove you are who you say you are Why is ATO tax debt such an issue? Are you up to date with ATO & reporting or not? Why is having a loan with the ATO a problem when borrowing? What are banks looking at - bank accounts, tax portals, spending patterns, benchmarks for your industry How do you see things going forward? What’s going to change in the next 12 months for small business’ lending - will there be improvements to lending criteria for small business? To find out more go to their website: https://www.linkedin.com/in/david-gandolfo-86736116/ About our Guest: Director of Quantum Business Finance, which arranges Equipment Finance (Lease, Hire Purchase and Chattel Mortgage). Our clients range from small and medium sized businesses through to ASX200 companies and Government authorities, and we assist them to acquire the necessary plant, machinery, motor vehicles, computers etc that are used to run their businesses. Quantum is a broker with a panel of over 25 commercial lenders, from whom we source the best outcome for the customer, and then arrange the approval and documentation through to settlement. Broking firms like Quantum are known for their long-term personal relationship with each customer, which allows us to have "line of sight" and a first-hand understanding of each customer's needs. We are a highly capable business that assists other capable businesses. See www.quantumbusiness.com.au Board Patron and Past President of Commercial & Asset Finance Brokers Association of Australia (CAFBA), which is the peak national body of both commercial and equipment finance brokers in Australia. CAFBA is a self-regulating body which enforces stringent education, probity and procedural standards on its members, and advocates for its members and their clients through high-level engagement with regulators and legislators. CAFBA strives for industry excellence through education and scholarship programs, and is heavily engaged with regulators to make the clear distinctions between the very different needs between consumer and commercial borrowers.. See www.cafba.com.au Advisor and Former Deputy Chair of the Council of Small Business Australia (COSBOA), which is the country’s peak body exclusively representing the interests of SME businesses. COSBOA has a proud history of strong advocacy on small business issues ranging from taxation and workplace relations, through to competition law and retail tenancy. COSBOA is an association made up of associations whose members are small and privately owned businesses. (e.g. The Pharmacy Guild, Master Grocers, etc) and we are the collective voice exclusively representing the interests of small businesses through policy change and regulatory reform at all levels of Government. see www.cosboa.org.au

with Scott Haywood See omnystudio.com/listener for privacy information.

COSBOA president Peter Strong says Daniel Andrews does not have the right to deprive Victorian business owners of their liberties by extending the state of emergency for a further 12 months. See omnystudio.com/policies/listener for privacy information.

COSBOA chief executive officer Peter Strong and Tom Ravlic talk about a range of issues impacting small business as a result of pandemic paralysis. Strong believes that there are some businesses that will be more resilient because of whether they are situated but others do have one foot in the grave as a result of the change in fortunes. He talks with Tom about advocacy and how to manage aspects of government relations as well as some prospects for law reform. See acast.com/privacy for privacy and opt-out information.

About 8000 sole traders have received letters from the ATO which suggest the JobKeeper entitlements might have to be repaid. COSBOA president Peter Strong joins Brooke Corte.

NEW SEGMENT!!! With so much change afoot we're challenging our institutions and leaders to actually have the back of the small businesses they keep saying are the backbone of the economy. Paul Meissner: I’ve long been critical of Cosboa, far too friendly with the medium end of SME, Their conference excluded small and micro business. My challenge - don’t screw this up. I’m ready to celebrate the success of this.  https://www.cosboa.org.au/post/small-businesses-set-for-boost-with-spend-local-campaign  David Boyar:IR reform - We need actual representation of small business at the table so it's unions v big corporates https://www.theguardian.com/australia-news/2020/may/28/morrison-government-will-push-on-with-ir-reform-even-if-unions-and-employers-cant-agree Best on Ground Paul Meissner Staying in touch with staff remotely is super important and this is a great quiz. Good example of responding.  https://www.smartcompany.com.au/coronavirus/atlassian-employee-survey-open-source/  Taking the mickey out of your boss isn’t grounds for dismissal apparently. BP dragged this out for 2 years and took it to the federal court. Just for offending management.  https://www.news.com.au/national/courts-law/worker-wins-twoyear-battle-to-take-the-piss-out-of-bosses-with-hitler-meme/news-story/3df34d53f3ceb09886adf0a619d5cb8c  A lot will be written about the future of work and the office. Online booking seems to be an obvious change. Not sure hotdesking dies in the end. Large commercial offices face a bigger test I feel.  https://www.itnews.com.au/news/nab-nixes-hotdesking-in-favour-of-app-bookable-desks-548390  Trust the data, what do you need a human to check it for. There are never errors… Political fighting here is interesting. Treasury is separate to government, staffed with the same people (largely) irrespective to who’s in government. Government always blamed.  https://www.afr.com/policy/tax-and-super/later-60b-jobkeeper-error-discovered-20200522-p54vkm  David Boyar Accountants are the real heroes  https://twitter.com/JosephCarrozzi/status/1263968097389514756 Peter the Great graces accountants  https://us02web.zoom.us/webinar/register/6815904703351/WN_42ybOi-pT6mkRw1II7eBHg Would David be this aggressive in app marketing? Or is it just something BGL can get away with?  https://www.bglcorp.com/2020/05/25/not-all-corporate-compliance-and-smsf-admin-software-is-the-same/ Worst on Ground Paul Meissner Payroll is complex, errors bound to be made. Fair work found for the employee but hard to not see this go higher up the courts.  https://www.afr.com/work-and-careers/workplace/qantas-dealt-blow-over-jobkeeper-payments-20200524-p54vve    https://www.afr.com/companies/professional-services/we-want-you-back-in-the-office-law-firm-tells-partners-20200524-p54vv6  End of year BS tax articles by people who don’t know their stuff.  https://www.westpac.com.au/news/money-matters/2020/04/making-sense-of-wfh-tax-tweak/  David Boyar Advocacy: Too Little too late? https://www.accountantsdaily.com.au/tax-compliance/14412-practitioners-potentially-misled-by-ato-s-jobkeeper-turnover-guidance Does anyone know what EY is talking about?  https://twitter.com/BrandDNA/status/1265280824141701121/photo/1 AI/ML Universities and job ready candidates  https://twitter.com/filippie509/status/1265356259621912576      

COSBOA Deputy Chair David Gandolfo joins Scott Haywood to address two frequently asked questions over JobKeeper eligibility 

In his role as CEO of COSBOA, Peter has been fighting the small business corner for years. A consistent voice on TV and Radio, he never shies away from a battle. So how is he personally combatting COVID-19? I can tell you there are a few things he doesn't miss. 

Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it.with Alexi Boyd, broadcaster, advocate and small business owner.Date: 14 January 2020 In all this sadness and concern over the current and ongoing crisis facing Australia, it’s reassuring to know Small Business has on our side an advocacy group in COSBOA (the Council for Small Business Organisations Australia). The upheaval for SMBs caused by the catastrophic conditions in a huge area of South Eastern Australia should not be underestimated and whilst those in the political space may argue about whether or not the climate changes (which are undeniable) are caused by human impact or natural causes the change is here. There can be no more debate that drought, is here. The most devastating fires since records began, are here. Climate change, is here. The question only remains, what are we going to do about it? Welcome to the show Mark McKenzie, Chairman of COSBOA. Topics we’ll be covering: Let’s remind the listeners again of the role of COSBOA and why as the peak advocacy group for small business in Australia you are perfectly positioned to relay the impact on small businesses of these recent climate changes to the Australian Government? Small business is a barometer of the economy both locally and nationally How do your members – the professional associations & their members – communicate their concerns to you as an organisation What are your top line objectives for 2020? Those of us fortunate to live in the cities around Australia may not really understand what impact these fires are having on Small business in regional Australia. Sure, we might have to pay more for food but we can largely continue on unimpeded with our own businesses. In the real world what have been the impacts of drought and these massive fires? In your report as the Chairman of COSBOA you state you’d like to see the Australian Government “promoting actions that support the capacity of our population to adapt to the new reality created by climate change.” In terms of policy, what would you see change in the short term for support? Rethinking water management Energy usage Industrial relations law What are COSBOA’s suggestions for 2020 and beyond of other support for small business in these changing times? Does this support look like grants to boost certain sectors of the economy, a loosening of regulations & red tape, or changes to procurement processes? To find out more go to their website /www.cosboa.org.au and to read their 2020 vision https://www.cosboa.org.au/post/what-do-we-want-from-2020-and-beyond

Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it.with Alexi Boyd, broadcaster, advocate and small business owner.Date: 17 December 2019 In this competitive, global commercial world where small business operates and are celebrated for our resilience and innovation, some can be left behind and feel isolated from our small business community. If you offer a unique proposition or do not fit neatly into a professional association you may continue to go under-represented and lack the advocacy that a larger group can offer. So who do you turn to for this voice to represent and advocate? Locally of course there are some wonderful Chambers of Commerce but on the national stage (where legislation and decisions which directly affect your business are made) the Australian Chamber of Commerce is there for you. This week we will talk about what they can offer you as a small business. James Pearson is their CEO, and the Leader of Australia's largest business advocacy network.  Welcome to the show James. Topics we’ll be covering: Tell the listeners about the Australian Chamber of Commerce & Industry and how this body supports small business? Is it a lobby group, advocacy or information portal? Do you only work with businesses and regulators at the federal level or also local and state agencies? Do you work with other small business interest groups like COSBOA or state chambers? What sort of positive impact has lobbying by the Chamber had for small business; can you give examples where this sort of impact has really made a difference? In the next 5-10 years what do you believe will be the main issues facing small business in Australia and what do you plan to do to support them?

Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it.with Alexi Boyd from Boyd Office Management ServicesDate: 7 May 2019 Did you realise as a small business there’s a powerful advocacy team on your side? Did you know they regularly lobby federal government in relation to policy decisions which directly affect you and your business growth & operations? Well, there is one and it's called Council of Small Business of Australia. They exist because small businesses don’t have the time, the resources and often the expertise that is required to be alert to the myriad of legislative and regulatory change that affects them on an ongoing basis. Their passionate & fierce leader is Peter Strong; a small business owner who took his belief in the small business all the way to Canberra and now dedicates his life to supporting pretty much each and every one of us. Welcome to the show Peter. Topics we’ll be covering: Peter, tell us a little bit about your small business journey and why you're so passionate about supporting small business? What is COSBOA and how does it support Small businesses? Is it the key lobbying group for us at the federal level? Who does it report to? How do you and COSBOA lobby for the interests of small business Interaction with govt departments & Small Business Ombudsman’s office How does it support all the different sectors in which small businesses fall? What’s the key points small businesses need to be aware from the 2019 Budget? Debrief of Budget Tax breaks Increase of depreciation threshold? What does that mean for cashflow? Which of the announcements actually cut red tape for businesses? How does COSBOA consult all the different small business sectors? Professional associations and how they interact and therefore the flowthrough to legislation lobbying So many issues facing small business are state & local government based (payroll tax, state regulations, council compliance hurdles) how does COSBOA support businesses at the state and local level? What new reports & Guides and comms are coming out of COSBOA to help small businesses understand legislation after the upcoming Federal Election? To find out more go to their website: https://www.cosboa.org.au

Vote early and vote often, right?! With polling booths opening on Monday the 29th, have any parties convinced you which way to cast your vote yet? High penalty rates on Sundays and public holidays make a business owner's wage bill expensive. The government addressed this by introducing a staggered reduction of Sunday rates which came with a promise of creating more jobs.  Peter Strong, president of COSBOA, says the rate reduction hasn't created a single extra Sunday job and have been a "waste of time".  Scott Morrison announced a $100 million business growth fund which combines government money with private sector cash from the big banks and super funs. Small and family businesses turning over between $2 and $50 million are the target, it's being championed by Small Business and Family Enterprise Ombudsman Kate Carnell who says the fund is an important missing piece of the lending puzzle. They say sitting is the new smoking, and research finds excessive sitting increases the risk of premature death and some chronic diseases by 10 to 20%! On Workwise, we explore the health benefits of standing desks with occupational physiotherapist Greg Borman - are they worth the investment? Peter Switzer reveals the lessons small business owners can learn from the biggest of big business owners - Jeff Bezos and Amazon.

Disruption is a fact of small business, but how do you ride the wave when you don’t see it coming? What can you do to keep your small business going strong in an industry that’s failing? This week on Xero In, we speak to Peter Strong, CEO at COSBOA and former bookstore owner, about his many successful years in retail and overcoming the downturn in printed book sales. “The people that embrace technology of course are the ones who are going ahead,” Peter said. “The ones who see disruption not as disruption but as a challenge to develop new processes and new products, they’re the ones who are going ahead.” Tune in for tips on embracing disruption to make your small business thrive.