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Dearest Listeners, Gather 'round, for your host Beth has returned from her adventures in the genteel society of Bath, her mind full of Regency decorum and an undiminished passion for all things Disneyland Paris. In this week's episode, the mailbag is overflowing with your splendid correspondence, and the news from the resort is enough to make any heart flutter. In This Episode: Beth and her co-host attend to the most urgent bulletins from the resort, including a musical revival that will have you marking your calendar for 2026, a truly masterful honour bestowed upon a legendary Imagineer, and the first-ever autumnal adornments for a certain royal residence. (Spoiler: It involves pumpkins fit for a palace). We then delve into your letters, which provide no end of amusement and thoughtful discussion. We engage in a most serious debate on the merits of staying 'in the bubble' versus the strategic use of off-site lodgings, sparked by a wonderfully detailed inquiry from a listener journeying all the way from Australia. We also share a delightful trip report from across the pond, filled with first impressions from seasoned Disney park veterans, including their thoughts on everything from the thrills of Big Thunder Mountain to the perplexing nature of the park's beignets, not forgetting the alarmingly proportioned birdlife ! Alas, our time is once again cut short by the clock, leaving letters from Nicole, James, Cassy, and Georgina for our next gathering. Fear not—we shall address them with all due haste, perhaps even in a bonus episode! Connect With Our Society: We dearly love to receive your correspondence. Send your own questions, trip reports, and Regency-era Disneybound concepts to our electronic posting address: dlp@dedicatedtodlp.com. You can follow our social promenades on Instagram, Bluesky, and Facebook. If you enjoyed this assembly, we would be most obliged if you would subscribe to the show and leave a favourable review on your preferred podcatcher. It is a truth universally acknowledged that a single review must be in want of many more! Until next time, we remain your devoted servants in all things DLP. Yours, Lady Beth & her Mystery Co-host
Tom and Becky complete their trilogy of 2025 Disneyland Paris episodes with a trip report from the main park, taking you through each land and their highlights and lowlights.If you're listening on Spotify, let us know in the comments if you'd like to hear us record an episode on Universal Studios in Singapore, or if you have any questions about the Paris parks.
On démarre ce mois d'Halloween avec un épisode que vous attendez depuis des mois : Phantom Manor et son histoire à Disneyland Paris ! L'attraction culte du Parc Disneyland, ses alter ego Haunted Mansion dans les parcs Disney à travers le monde, les personnages, la réhabilitation et les changements de 2019 ... Direction le manoir des Ravenswood à Disneyland Paris ! Le projet de film de Johan Souply : https://fr.ulule.com/phantom-manor-phase-2/?fbclid=PAZXh0bgNhZW0CMTEAAacE2qAYlZj_LMyr53aaBg5Fi-JWeNanjSNcI5EfHZoLGb-vdGEq9_mRRT_afg_aem_-6arsD_tsGvW38RVDyVxIAHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
In this next vacation episode (don't worry there are still 2 more to come,) Jacqueline and Meghan go to Disneyland Paris! There is more accidental ground food, some not so great rides, some great rides, and maybe some objectifying of superhero's. The girls ate, drank and cried through DLP and don't worry, we did just about EVERYTHING. Shoutout again to Craig and this time Zoey too for making our kitty ears Follow LTP on Social Media
On this episode Ed goes over what the fans are saying about this year Halloween Horror Nights. After that Ed talks about the changes to Remy adventure in Disneyland Paris. Later Ed goes over the wrestling news of the week. AUG 29, 2025 at the WPRK Studios in Winter Park, FL The post Ep. 477- Forbidden Food and Wine appeared first on Orlando Tourism Report .
In this episode of Skip the Queue, Andy Povey sits down with Jérôme Giacomoni, co-founder and Chairman of AEROPHILE, the world leader in tethered gas balloons and immersive aerial experiences. Jérôme shares the story of how AEROPHILE began with a simple idea, to “make everybody fly” and grew into a global company operating in multiple countries, including France and the U.S.Tune in to hear about the company's signature attractions, including tethered balloon flights, the innovative Aerobar concept, and high-profile projects such as how you can experience flying the Olympic cauldron in Paris. Jérôme also shares how AEROPHILE has leveraged its unique platform to explore scientific initiatives like air-quality and climate-change monitoring and how he Integrates unique revenue streams from sponsorship and advertising.Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden, with co host Andy Povey and roving reporter Claire Furnival.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Show references: https://www.aerophile.com/https://www.linkedin.com/in/jerome-giacomoni-3074b7/Jérôme Giacomoni is co-founder of Groupe AEROPHILE and Chairman of AEROPHILE SAS. Since 1993, he has led the company to become the world leader in tethered gas balloons and balloon flights, operating iconic sites in France, the U.S., and Cambodia, and flying over 500,000 passengers annually. He also pioneered “flying food-tainment” with the Aerophare and Aerobar. Jérôme is a member of IAAPA, serves on the board of SNELAC, and is a Team France Export ambassador, earning multiple awards for entrepreneurship and innovation. Plus, live from the Day 2 of the IAAPA Expo Europe show floor, we catch up with:Rheanna Sorby –Marketing & Creative Director, The Seasonal Grouphttps://theseasonalgroup.co.uk/https://www.linkedin.com/in/rheanna-sorby-seasonal/Sohret Pakis – Polin Waterparkshttps://www.polin.com.tr/https://www.linkedin.com/in/sohretpakis/Thomas Collin – Sales Manager, VEX Solutionshttps://www.vex-solutions.com/https://www.linkedin.com/in/thomas-collin-18a476110/Peter Cliff – CEO // Founder, Conductr.https://conductr.com/https://www.linkedin.com/in/peter-cliff/Laura Baxter – Founder, Your CMOhttps://www.linkedin.com/in/laura-baxter-4a756466/Josh Haywood – Resort Director, Crealy Theme Park & Resorthttps://www.crealy.co.uk/https://www.linkedin.com/in/josh-haywood-68463630/ Transcriptions: Paul Marden: Welcome to Skip the Queue, the podcast about the world's best attractions and the people that work in them. I'm your host Paul Marden, and with my co-host Andy Povey and roving reporter Claire Furnival, we're here at IAAPA Expo Europe. In today's episode, I go on a trip on Santa's Enchanted Elevator with the Seasonal Group, and Claire meets Peter Cliff from Conductr. But before all that, let's head over to Andy.Andy Povey: Good morning, everybody. I'm joined today by Jerome Giacomoni from AEROPHILE for our French listeners. I hope I've got that right. Jerome is the chief exec of AEROPHILE and has been the co-founder and president of AEROPHILE. And AEROPHILE supply helium-based balloon observation opportunities. I probably got the marketing on that completely wrong, Jerome. So please, can you share with our listeners what AEROPHILE is all about?Jerome Giacomoni: So AEROPHILE is a company I created with Mathieu Gobbi, my partner, 32 years ago, with a very simple idea, make everybody fly, you know, and we use a balloon to fly. So we have a tethered balloon. We have a huge, big balloon inflated with helium, a gas lighter than air. And we go up to more or less 150 meters high. up to 30 passengers. So we are linked to the ground with a cable, and the cable is linked to a winch. So you have to imagine that you have a winch that— when we go up—pulls when we go down. This is the exact opposite of an elevator because the balloon wants to go higher and higher. We have a lifting force of four tons.Andy Povey:Wow.Jerome Giacomoni:Yes, it's a big one. And so we need a cable to keep it. And thanks to this lifting force, we can fight against the wind.Jerome Giacomoni: And so the balloon can swing when you have some wind because the balloon is just pulled by the cable itself.Andy Povey: And trust me, listeners, they look absolutely spectacular. Just before we started recording, I was admitting to Jerome that I'm scared of heights. So I've stood and watched. The dining balloon, Futuroscope, never managed to pluck up the courage to try it myself.Jerome Giacomoni: This is another concept, Andy. So we have built two concepts. One is a tethered balloon, a real one with helium, with a cable, with a winch, and we fly by ourselves. The balloon flies by itself, okay? We did another concept 20 years after we created our company, so 10 years before now, in 2013, which is what we call the aero bar. It's a flying bar, and you have an inflatable balloon. to cover the gondola, but it's a fake. This is a real elevator, and you have a gondola with some winches and a metallic structure, and you go up and down. So what you saw in Futuroscope is not a balloon. It's a real elevator.Jerome Giacomoni: And the one you can see in Disneyland Paris, Disney World, Orlando or San Diego Zoo are a real balloon named a tethered balloon. So I'm glad you fell down into the trick. You caught me. Yes, I'm glad about that. But we have really two different concepts.Andy Povey: But the concept, the thing that the guest is experiencing, isn't really related to whether it's a balloon or a lift.Jerome Giacomoni: No. i think it's very different okay i think the aerobar is fun and you have the feet in the sky you feel the thrill of height and everything but you stop at 35 meters it's it's quite high for a ride but it's not a real flight And I think the balloon is a real flight. We have a balloon in Paris. We have a balloon in Budapest, Berlin. And you see the city from the sky at 150 meters high, which is very high. So you really experience a flight. With the aerobar, you have a ride, okay? So both of them are related to the sky, are related to the view, but one is really a flight, the other one is really a ride.Andy Povey: That makes absolute sense.Andy Povey: It doesn't reassure me on my fear of heights anymore, that I would like to go up three times, four times taller, higher than the one I saw first. Very interesting. So, listeners, we're often talking about technology and attractions. There's a huge amount of talk about augmented reality, about AI, about motion simulators. The reason, Jerome, we asked you to come and talk to us is because you don't do any of that. No—your experience is fantastic and it's new and it's unique, but there's no technology or very little obvious technology.Jerome Giacomoni: Yes, quite little. You know, it's amazing because we do this for now 32 years, as I told you. The first balloon was inflated in 1994. We have sold 120 balloons in more than 40 countries. And each time with the balloon, you have a magical effect, you know, because the balloon itself is very nice— because the balloon itself is a show from people looking at it from the ground. And because... The flight experience is amazing because you are really in the sky. You are really looking at the ground, at the landscape. You have no noise, you know, when you take a helicopter or plane. You have a lot of noise. You are in an enclosed airplane or helicopter. Here you are outside. You are on a balcony flying at 150 meters. And wherever we are, always we have like a magical effect of the flight. And with the flying bar, we decided to do something different— where we say, 'Why drink on ground where you can drink in the sky?'Jerome Giacomoni: So we add the drink to the ride, you know. So you are on a table and you have what we say in French conviviality. So we share a drink. We go at 35 meters and you have the thrill of the view of the height and also the conviviality of drinking. So this is another concept, but both of them are universal. And wherever we do it, we have sold 20 aero bars worldwide.Jerome Giacomoni: Everybody is very happy to have this kind of ride. I would say we are on the side of the main market. You know, we have two niche products. The balloon is a niche product. And the AeroBar is a niche product where we have another experience than a normal ride, like a roller coaster or a flume or a spinning coaster.Andy Povey: You say you're a nice product, but the balloon in Paris for the Olympics, where you lifted the cauldron, had phenomenal numbers of visitors watching. That wasn't something you could go on.Jerome Giacomoni: Yes, it was an amazing opportunity. You know, sometimes life gives you some presents.Jerome Giacomoni: And imagine that we were contacted by the Olympic Organisation Committee one day, and we believed it was a joke. And they said, 'We need to talk to you.' And then we discovered that instead of flying humans, they asked us to fly a cauldron. So the Olympic cauldron. And we have like one year and a half of design and manufacturing.Jerome Giacomoni: And then, at 11 pm, 25, the balloon has to fly in front of everybody. I can tell you it was a very stressful time. But so nice and so amazing to have experiences. So, yes, the balloon suddenly was visible by everybody. And that's back now in Paris, isn't it? Yes. First of all, the balloon has to stay only twice— 15 days. You know, you have the Olympics and the Paralympics. So we were open only 30 days in total. And the success was so huge that every night, you have dozens of thousands of people coming to look at it. That's why the mayor of Paris and the French president decided to keep it.Jerome Giacomoni: And just after the deflation of the balloon, they call us back and say, 'Jerome and Mathieu, we would like to have the balloon back.' So we work again with the city of Paris and the French presidency, and we agreed to put the balloon.Jerome Giacomoni: Three times, three months. So from June 21st, in France, this is a music event, you know, the Day of Music. To September 14th, which is a day of sport. So every year until the Olympic game of LA, we will operate the balloon for three months in the summertime. Fantastic.Andy Povey: So, Jerome, you operate in lots and lots of different countries all over the world. I think it's 14 countries that you've been.Jerome Giacomoni: No, we sold, but we operate only in the US and in France.Andy Povey: Ah, okay. Interesting.Jerome Giacomoni: We own ourselves, we operate ourselves, six balloons in the 120 we have sold. So we operate three in Paris region. One, the Parc André Citroën, where we have the Generali balloon since 1999. One in Disneyland Paris since 2005. So we are in Disneyland Paris for now 20 years. Time is flying. And the last one, the Cold Run, which is a very specific event that we operate now for one year and for the next two years. And in the US, we operate Disney World Orlando in Disney Spring since 2009, and San Diego Zoo Safari Park since 2005, and Irvine. South of LA since 2007. So we operate now six balloons for a long, long time, except the cold run. And we keep selling balloons.Jerome Giacomoni: We sell more or less five to six balloons every year.Andy Povey: And how do you find the differences between the French culture and you're on either side of America, so the differences between the different coasts of America and France?Jerome Giacomoni: Yes, we... We are in the US, but we are also in Mexico, in a lot of countries in Asia. In the Middle East, we have a beautiful balloon in Dubai. We have a beautiful balloon in Seoul. So we work a lot with very different cultures. You know, it's very interesting to sell the same product to different cultures. So I would say... The main difference probably lies in the contract. It's very funny when you make the contract. I would say a 'yes' is not the same 'yes' depending on the culture. But everybody is, you know, you... You love people when you work worldwide. You learn a lot, you discover a lot. You have to learn with different cultures. And I have the chance in my professional life to experience that and to meet people from all over the world. And, you know, my job is to go on site, and discuss with someone, and see if it's possible or not to have a balloon at this place.Jerome Giacomoni: So it's always a beautiful job because I travel in a lot of countries in beautiful spots.Jerome Giacomoni: We don't succeed a lot because, if not, I would have sold thousands of balloons. We have always constraints with local authority, with food traffic, etc. But always, it's a pleasure to meet people. And once... The balloon is accepted by the local authority when the customer has a finance for it. Then start more or less a one-year work together between installation, work on site, inflation, and training of the team. And after... They fly with their own wings, even if we have no wings with our balloons.Andy Povey: Very good. And I imagine that you don't put balloons into ugly places.Jerome Giacomoni: We did, sometimes for specific contracts. Ugly, I won't use this name, but not very obvious, logical site. But it has happened. Sometimes we do for small events or for specific needs.Jerome Giacomoni: But yes, most of the time, the sites are very interesting.Andy Povey: So there are other things you're doing with the balloons. So the air quality messaging that you have above Paris. Tell us more about your opportunities to influence in other areas.Jerome Giacomoni: Yes, you know, the balloon is not only a ride, a passenger ride, but it's also an amazing opportunity for communication and for advertisement. So in the city center, like Paris, Berlin, or Seoul, the balloon is used also as a giant advertising billboard. So you have two revenues. You have the revenue of the passenger, but you have also the sponsor revenue.Jerome Giacomoni: When we started the balloon in Paris, it was extremely difficult to get the authorisation to have a balloon in Paris centre. We are two kilometres south of the Eiffel Tower. But you remember, we had the famous Millennium, the Y2K. uh and and so the mayor faris was looking for a new idea and we propose a balloon And they gave us only a one year and a half contract. And the investment was quite huge. And we told him, OK, we can do it, but we cannot do it for only one year and a half. Except if you accept that we have a name on the balloon, a naming and a sponsor on the balloon. And the mayor say yes. And we start another business where we put sponsor on the balloon. And this is a very good business because it makes a... activity immediately profitable so we did that in Paris in 1999 and in 2008 the balloon was like 10 years old because when you fly you have your the balloon is huge we talk about a 32 meters high balloon we talk about like a 12-story building.Jerome Giacomoni: So everybody knows the balloon in Paris. Everybody can see it. And so, when we fly, we have 400,000 people who immediately see us. So we decided to give citizen aspect. And we start— pour changer le couleur de la balle selon la qualité de l'air. C'était en 2008. Et parce que nous l'avons fait, nous avons des scientifiques... coming to us and say, 'Hey, this balloon is a wonderful platform to measure air quality because you make like a carrot of the air from zero to 150 meters. Jerome Giacomoni: Can we bring some scientist instrument on the gondola? And we say yes. And then we start to make science. And then we start to make scientific publications, scientific publications. And then we start a new business where the balloon is not only a tethered gas balloon for passenger, it's only... advertising billboard and now it's only a scientific platform and so this is very interesting and the last things we have done in 2024 no this year in 2025 is to use the balloon for global climate change. As you know, we have two main gas pollutants for the climate change, CO2 and CH4. And the balloon is a perfect platform to measure evolution on CO2 and CH4. So we are working with a European group named ICOS. gathering all the best laboratories in Europe, who are making a huge study on how CO2 and CH4 how they are in each city.Jerome Giacomoni: And Paris has been chosen as a pilot city. So we are very glad to work with them. And so now the Balloon is also working on climate change. And we will have big, big, big LED screen. So we make some technology sometime, as you said, to inform people on the temperature elevation in Europe and in the world. And the news are very bad, as everybody knows.Andy Povey: But that's fascinating. I love the integration you've been able to take from this unique proposition and apply it to different markets, different problems.Jerome Giacomoni: You know, Andy, I think we have to exit from the box. My message to... all people who are listening to us.Jerome Giacomoni: Okay, passenger rides is very important. It's a key market for many of us. But sometimes we can use... another way to find new flow of revenue, like advertising, and we can be also helpful to our other citizens, like working freely for scientists to make measurements on pollutants of the air. This helps with both air quality and also climate change.Andy Povey: It's a beautiful concept, Jerome. I love it. Love it.Andy Povey: So, final question. Your experiences are obviously very unique. What advice would you have for a venue and possibly a smaller venue that doesn't have the resources to be able to build something 150 metres high or put something 150 metres into the air? What advice would you give them on how to make a compelling experience for visitors?Jerome Giacomoni: I really believe that you have to stick on your roots, okay? I mean that people want authenticity.Jerome Giacomoni: And as you know, we are very keen on balloons, as you can imagine. So we make in our, you know, Paris, it's in Paris where you have the first flight. Yeah. In 1783. Montgolfier, brothers. Yes, with the Montgolfier brothers, with Charles, the scientist. So we really stick on our roots. And I think where you are in Brittany, where you are in Japan, you have to follow your own road and your own path. By feeling what could be the good idea, but also what is your feeling inside you. You need to have something different that you feel very confident with.Andy Povey: Beautiful final thought, Jerome, I like it a lot. So listeners, stay authentic and be passionate.Jerome Giacomoni: Exactly, the right word is passionate.Paul Marden: Next up, let's get some soundbites from the show floor.Rheanna Sorby: My name's Rheanna. I'm Marketing and Creative Director for the Seasonal Group. We are curators of Christmas magic all year round. Wow, wow.Paul Marden: So you make Christmas special?Rheanna Sorby: We're the Christmas elves.Paul Marden: Awesome, awesome. I can see you've got such a great set of stands. What have you got here that you're exhibiting for the first time?Rheanna Sorby: We have Santa's Enchanted Express, which is a three-minute experience that transports customers and guests from a very festive train station to the North Pole in just under three minutes. So it's quite a Christmas miracle. And it also transports on nine pallets. So it's a great return on investment for customers there if it's 24 people on. We also have our elevator experience, which went viral last year. And then we have VR, animatronics, and a lot of our famous items, like the snowman here, just dressed as a little, it's some sort of operator.Paul Marden: Yeah, yeah, yeah, absolutely. So we don't have a lot of luck with lifts at the moment because the team got stuck in a lift yesterday for about 45 minutes. Stop it. We got rescued by the... Well, I didn't get in the lift. I walked because there wasn't enough room. But two of them had to be rescued by the fire brigadeRheanna Sorby: Okay, so this might be triggering. Well, you know.Paul Marden: Oh, no, I found it hilarious.Paul Marden: I was hugely supportive on the outside, yelling into them.Paul Marden: But Santa won't let me get stuck in a lift today, will he? Absolutely not.Rheanna Sorby: No, there's an emergency exit. Excellent.Paul Marden: So what's new and innovative then about the Santa Express? What are you bringing to market?Rheanna Sorby: So a lot of our clients, we sell business to business. They're struggling to get people into shopping centres and we're finding that we need to create retail theatre. So that is something I see as a massive trend moving forward. People want nostalgia. They want an experience, something memorable. But also our customers need a way to return investment as well. So they hopefully will spend something with us and then ticket the experience. So that's something that we're pivoting our business towards. Trying to create a brand new experience every year. A lot of people are struggling nowadays, cost of living.Paul Marden: Yeah, absolutely.Rheanna Sorby: It's difficult, so we're trying to find a way that brings the Christmas magic to people's doors.Paul Marden: We are, where are we at the moment? We're in September, so we've still got a couple of months left before Christmas 2025, but that must be over for you.Rheanna Sorby: No, the quality of the street is on the shelves. It's already happening. The install season starts literally on Monday for us. Really? Yes. When we get back, we land and then we start installing.Paul Marden: And so this is the busy time. So let's talk about Christmas 2026. What are the trends that you see coming along at that point?Rheanna Sorby: Whimsical, whimsical. So we've got Wicked number two coming out. And we've also had all like the Whoville, that sort of style, the Grinch. So imagine pastels, furry trees, things that don't quite make sense, a lot of whimsical wonderland, I would say, trend-wise. But equally immersive experiences and how we can bring magic to you.Paul Marden: Wonderful, wonderful. Thank you ever so much. Rheanna, it's been lovely to meet you. Thank you for coming on the podcast. And let's go and visit Santa in his lift, shall we? Yeah, excellent.Paul Marden: And here it is. So we are surrounded by suites in an old-fashioned lift. And there's our doors closed.Paul Marden: Oh, how amazing is this? We're going up.Paul Marden: Ice like Charlie and the Chocolate Factory. The Great Glass Elevator. This is amazing. We're up over the clouds. Just stunning. There's a train there. I think we're going to follow into the tunnel after the train. Yes.Paul Marden: Got cold, now we're underground. Now we're in the tunnel.Paul Marden: And I think this might be Santa's factory.Paul Marden: Let's get ready.Paul Marden: Merry Christmas. The big man's chair as well. Can I take a seat in the big man's chair? Ho, ho, ho.Sohret Pakis: Hi, Paul. My name is Shorhet Pakis. I'm the brand ambassador for Polin Waterparks.Paul Marden: What are you launching this year at IAAPA? What's new for you?Sohret Pakis:Last year, we have won two big awards for a themed water slide, which is... Stingray it was in Nantes in France and it was something big because you know it was like Europeans best water slide number one and I have a brass ring award winner about two million number one but last night in Porta Ventura Stingray has won the second time best water slide of Europe award. But we have something new about it. Last year when I was telling about Stingray, it was an eight-person slide. This year we have something new. Now the capacity went up to 10, especially when we're talking about all these queue management issues. So that's something wonderful. And also, you ask, what is new? This year, we have something very exciting. A parrot-themed stingray. It's the same slide, but it's parrot-themed.Sohret Pakis: It's coming to Dubai by January. It's going to be open.Paul Marden: So can I ask you, what makes that innovative? What's new about that?Sohret Pakis: Actually, it's a very specifically themed waterslide. You know that POLIN has been pioneer in RTM manufacturing and U-texture. It's kind of a composite material technology which we can make waterslides look. Look like a character, actually. We are the company who did this first because we said that storytelling is very important. Yes, but you know, slides are just slides. So we just wanted the slides look like the characters in that story. Of course, behind that, there is huge material technology, composites technology, design technologies. Actually, that's the time when we introduced King Cobra years ago. And now with Stingray, we took it much further. So actually, the team looks perfectly like a Stingray, but at the same time, it's a water slide with so many features. It has two big towers and between the towers, there's a bridge. From each tower, two slides start with a very special mist roofing and very special bridge where you can just see what's happening all over the slide.Paul Marden: So the queuing experience is enriched so it doesn't feel quite so long and boring because you can watch what everyone is doing.Sohret Pakis: It is, yes.Paul Marden: Super impressive. So we have been asking everybody to think about what are their predictions for 2026?Sohret Pakis: Everybody is talking about AI. Everybody is talking about immersive. So AI, of course, will make a huge difference in operation, especially.Paul Marden: In what way?Sohret Pakis: Actually, in guest satisfaction, because personalisation is very important in our industry. Whoever comes to the park, they are the heroes at the park. And so actually, if the park can make them feel that they are the heroes, truly— if that's their birthday, if that's their wedding anniversary, so whatever. If the park can make you feel that you're special, and thanks to technology, now it's possible.Paul Marden: Absolutely. That's so interesting. Thank you so much for your insights and for joining us on Skip the Queue. Thank you.Thomas Collin: I'm Thomas, I'm from VEX Solutions, so we are a VR company at the start, and now we're going to the arcade with mixed reality as well. Okay, so that's a nice link. What are you launching here at IAFA? So here for the first time we are introducing VEX Party Dash. The Party Dash is a mixed reality arcade machine. So automated, people can go on it, play on it. You have two huge screens that are really highly interactive. You can walk on the screen, you can touch the screen. The goal is really to make you moving. So that's what we want to do with the Dash.Paul Marden: That's amazing, isn't it? So we're watching people at the moment. You can see lights up on the floor that they're stepping on and on the wall.Thomas Collin: What is really the key aspect of this product is that it's highly attractive. People, they just go around, they stop by it, they want to try it. Actually, we can say, 'Hey, come and try it,' because we watch you, we see you. So we can say, 'Hey, come and try it.' And people stop by, they play it. It's highly immersive, but also highly active. Yes. You're just not standing on an arcade, sitting down. No, you're really moving around. So, this is really good for kids and families. Absolutely. That's what we see.Paul Marden: So, where do you see this being used? What sort of attractions will take this?Thomas Collin: Actually, with this product, it can go either in the attraction side or either at the arcade side. So, you can play it as one game, and you can play a three-minute game like an arcade, or you can actually book for 15 minutes. Since there is not a single game, but multiple games, you can play different games, you can play different levels inside the main gate. So you have a high replayability. Because we want you to come back, we want to attract the gamers, and then make them come back.Paul Marden: 15 minutes with this much activity sounds like quite a tall order. It's a workout.Thomas Collin: It's a workout. It's a workout. Yeah, yeah, yeah.Peter Cliff: Hi, my name is Pete Cliff. I'm from Conductr. We're here in Barcelona and it's so exciting to be back at IAAPA. Now, what we're super excited about this year is talking about our collaboration with Norwegian Cruise Lines on Great Stirrup Cay. It's their new water park. It's a great project. We're excited to talk to people about it. It's also lovely to be back in Barcelona. It's been, I think, about six years since we were last back here, and it's always one of my favourite European cities for IAPA. It's great to meet with people from the industry, reconnect with old colleagues and friends, and really see what's happening. There's a huge amount of innovation and special projects that are launching all over the show floor. So yeah, great to be back, and can't wait to see what the future of the themed entertainment industry has to offer.Laura Baxter: My name is Laura Baxter. You may know me as the girl with the purple jumpsuit on LinkedIn. I am the head of marketing for Black Gang Shine, but have most recently just announced that I've gone into freelancing and I've launched your CMO.Paul Marden: And I have to say, the jumpsuits work because I was about 50 metres behind you earlier on and I spotted the Your CMO logo on the back of the jumpsuit, so well done for that. We've talked to a lot of suppliers with stands that are exhibiting. From your perspective, this is your first time stepping over to the dark side and coming to an IAPA. What's the experience like for you? What are you here to get out of the show?Laura Baxter: I'd say it's twofold. Mainly it is for networking. Obviously anybody who's anyone in the industry is here. But also, it's inspiration because I want to be able to talk about new and exciting stuff with... Potential clients that I may have and ideas still for Black Gang as well. So, when you walk around show floor, which is just so vibrant and there's so much going on everywhere—you turn, you can draw inspiration from so many of the suppliers here.Paul Marden: What have you seen that's innovative?Laura Baxter: There's a huge amount of stuff being done with tech and it's very interesting because I think that's where a lot of people are going to think that they need to go, because that's the way of the world now, and the next generation don't know life off of a screen and they're expecting to have these incredible digital experiences.Laura Baxter: I'm not convinced that is the way to go. But yes, it's still impressive tech. So for me, there are things that I stand back out and look at and I'm like, 'Whoa, that's really, really cool.'Laura Baxter: I'm not so sure it's potentially what consumers want, though, controversially.Paul Marden: It's really hard, isn't it? Because as a parent of young kids, you want them off the tech as much as you possibly can. But you need a hook. To be able to attract them, don't you? So there's been some amazing stuff here that bridges that gap between the real world and the tech world. So, summer season 2025 is over. What are your predictions about summer 26 and what operators should be thinking about right now?Laura Baxter: It's a really tough market, we all know that. Budgets are tight for households, so there is an awful lot more thought going into their spending and what they're doing and where they're choosing to take that little bit of disposable money that they do have. Therefore actually I don't think next year operators should be thinking about huge innovations or new attractions. I think they need to strip back to basics and nail their customer service. I think guest expectations now are so high. because they're parting with money that is a little bit more precious to them than perhaps if they don't leave at the end of that day having had a good experience they feel ripped off they're going to go straight to review platforms they're going to let it all out and actually you need to be focusing on making sure that every single touch point with that customer is bang on and we're talking pre-visit as well from the your website journey to buying it to the follow-up emails to the pre-visit emails to that first person they meet on front of house to the ride operators to the events team if you have that kind of entertainment on park if you are not nailing your experienceLaura Baxter: You are going to lose out well.Paul Marden: I think we should end it right there. That there is a nugget of gold.Paul Marden: So I am here with co-host Andy Povey and our good friend Josh Haywood from Crealy down in Devon.Josh Haywood: Hello.Paul Marden: It's the end of day two. What have you seen, Josh? What's blown your socks off?Josh Haywood: Good couple of days so far. We're probably into 40,000 steps, which is great. I think technology is the thing that struck me this week so far. Just the small changes that some of the operators and some of the manufacturers are putting into their existing kits. So, for example, I attended a seminar this morning about bowling. and normally temping bowling is temping bowling. Yeah, yeah, yeah. But now there's augmented reality, and they've got features on the lanes, and it's not about just taking all the pins down, it's taking pin one and six out, and all those things they're trying to do to reinvent older, more traditional attractions, which I think I find really interesting. Yeah. I think some of the seasonality stuff, the Christmas and Halloween stuff has been really good. We sat on a train and went on a journey and the seats rumbled and the sound and the visual effects, they were great.Paul Marden: I saw that. There was no room for me to go and sit on that train. It was amazing.Josh Haywood: I thought that was really good. And, you know, I've been really impressed with generally the show. I think you can get around it all as well. It feels really friendly. I think the sun shining always helps as well. It's not too tough, is it?Paul Marden: I mean, the last time we were in Barcelona, we were all wearing face masks. Absolutely, yes. So it's really refreshing to be back here. And not have that.Josh Haywood: Absolutely. And not have to queue to get in as well. I think that was interesting on the first day.Paul Marden: Oh, did they see you and then just wave you through?Josh Haywood: Red carpet was up for, of course, award-winning theme park and resort. Paul Marden: Mr. Hayward. Did you say award? Winnie and obviously you're on the back of your two awards in the theme park awards last week. How was that? And then we've got some really exciting news from Creeley.Josh Haywood: I saw it at the press this morning. Yes, so a couple of things happened last week. So first of all, we had our anniversary 25 years of Maximus the Coaster. The Vekoma Coaster, 25 years. The first coaster in Devon. It was Devon's first coaster, over half a million riders later. It's done 2 million miles around the track. It's great. So we did a sort of event for that, and we used it to sort of make some announcements about future attractions, which I'll tell you about in a minute. But then we went to the Theme Park Awards last week at Wickste Park, where... We've been the recipients of a few bronze and silvers, and we go being little old us and hope for the best. And then the award I really wanted to win was one of two: the best for families and the best for value. And when the family award came up, they said, 'In bronze is such and such, in silver.' And I was like, 'Well, there you go.' That's all that's left for another year. And then when they said the win at gold was cruelly for best for families, we were delighted. I got a bit emotional about it. I think we would just work so hard over the years to be the best in the Southwest, certainly. And certainly since we put Sootyland in as well. We won the award for Toddlers.Josh Haywood: So it was a double wham. And within 10 minutes as well. It wasn't separated. Within 10 minutes, I just got my breath back from the first one. And then we were up on stage again taking that second award. Oh, it's tough, isn't it? Which was great, yeah. Multi-award winning. Multi-award winning theme parking resort. Devon's finest. Most right in Devon. We're just going to... absolutely bleep the hell out of this for the next 12 months because who knows we may not win it again so we'll just shout from the treetops about this and then we also won thanks to martin rose and rose events uh silver for best entertainment event for the city show It's still very popular, the legacy brand. People love the Sooty show. And as I said at the awards, we sell loads of those puppets. People love a Sooty and a Sweep. So it's been a really good collaboration for us.Paul Marden: We were at our first away day for our Merak team back a few months ago down at Creeley, and I found a little sooty puppet underneath the lectern. I was absolutely chuffed to bits. And there he was, just sitting at the front of the away day, watching everything going on with Sue next to him.Josh Haywood: He's still popular. We understood when we put Cityland in, it wasn't going to be Peppa Pig. world and we didn't think for a minute we'd even sort of get to those heights of Thomas Land at Drayton Manor but it certainly hit a chord with the older market certainly the nannies and the granddads who remember such from when they were kids and you know it's a legacy brand and it works but what we have done really well is sort of corner that market for younger children and toddlers and we Sort of took some comments over the last 12 to 18 months that we may be missing the mark when it comes to the 8 to 12-year-olds, which we were pretty good at five or six years ago. So we've decided this year that we're going to invest in some thrill attractions. So we've just launched news that we've got two new rides going in next year. One, I can't tell you exactly because we're still going under. Got some planning issues, but we're going to have the Southwest tallest ride and the Southwest first inverted ride. So a multi-million pound investment going in and hopefully that will give us another boost that we need to kick on again. We've still got new accommodation going in. We'll still be doing new events and shows for next year.Josh Haywood: So it's going to be a bumper year for Crealy. Absolutely. I really look forward to that.Paul Marden: I look forward to you being on the launch ride.Paul Marden: Me down on the ground watching and videoing.Josh Haywood: What they have said, which is really interesting, we spoke to an operator, there's only one other ride like it in the UK, and that operator said, whatever you do, make sure when you put the ride in, you fit a hose pipe and a tap right in. Because you may be washing the seats down more than you would usually on your current ride. So, yeah, it certainly will add that next level of ride experience to our family market.Paul Marden: Yeah, I think that's super important, isn't it? Mr. Povey, what have you seen today that has blown your socks off?Andy Povey: I'm really looking for the place to go and get some more soft, comfortable socks. I've walked so much. I've stood around and listened to so many fantastic talks, had so many brilliant conversations. I'm done. My feet hurt. I need to sit down and have a beer.Paul Marden: Well, I hate to break it to you, but there's another day left. And there's still more interviews to do. Still more opportunities for us to get some interesting stories on Skip the Queue.Andy Povey: Look forward to that.Paul Marden: Gentlemen, I think we're about done. So thank you ever so much. It has been a joy. And Mr. Povey, see you back here tomorrow. Josh, wonderful as always.Josh Haywood: Maybe see you at OrlandoPaul Marden: Oh. Absolutely, yeah.Josh Haywood: We'll do it againPaul Marden: Thanks for listening to today's episode. If you liked it, leave a comment in Spotify or Apple Podcasts. If you didn't, let us know on hello@skipthequeue.fm. Today's episode was a team effort for Sami and Emily from Plaster, Steve from Folland Co., as well as Claire and Wenalyn from Skip the Queue HQ. We're back again tomorrow for more fun from IAAPA, including Andreas Andersen from Liseberg, one of Scandinavia's most visited parks. See you all tomorrow. The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report
Here is your Disney News for Tuesday, September 23rd, 2025 - Disneyland Tokyo set to unveil a thrilling new Star Wars attraction next month. - Disneyland Paris gears up for Halloween with a 'Villains Unleashed' theme, featuring spooky parades and an interactive villain experience. - Epcot International Flower & Garden Festival at Disney World, Florida, blooms from March 1st to June 30th with stunning topiaries and garden-fresh cuisine. - Disney+ announces a new docuseries, "Behind the Magic: The Making of Disney's Greatest Attractions," offering insights into the creation of iconic rides and shows. Have a magical day and tune in again tomorrow for more updates.
Opinion Line Producer Paul Byrne was up early this morning to join the kids of the CUH Childrens Club as they left Cork at 4am on a trip to Disneyland Paris Hosted on Acast. See acast.com/privacy for more information.
PJ finds out the detection of Bird Flu in The Lough, hears from Opinion Line Producer Paul Byrne about the CUH Kids taking a special trip to Disneyland Paris, talks about dads and Palestine to Donncha O'Callaghan. And more... Hosted on Acast. See acast.com/privacy for more information.
Welcome back to The Disney Discord Podcast! In this episode, Graeme and Bernardo dive deep into the latest Disneyland Paris rumours and confirmed updates for 2025.✨ Lion King Land – what's planned, what's rumoured, and how this new expansion could transform Walt Disney Studios Park.❄️ World of Frozen – the latest construction updates, comparisons with Hong Kong & Tokyo, and what Paris can expect when Arendelle opens its gates.
Tom and Becky talk through the highlights and lowlights of Walt Disney Studios Park; from Crush's Coaster and the French Tower of Terror, to a poor excuse for a Spider-Man ride.Join us next time (Sunday 28 September) for our trip report from the main Disneyland Paris park.
This week, we have a little change in programming! Amon and Clarisse are living it up in Disneyland Paris, so Hanna is manning the fort, setting up some fantastic interviews. First, she talks to Nadia Latif about her feature debut, THE MAN IN MY BASEMENT, then Amon chats with Simbi 'Little Simz' Ajikawo and Jay Lycurgo about British drama STEVE. If you would like to donate directly towards humanitarian aid in Gaza, please visithttps://www.map.org.uk/https://www.safebowgazanaid.com/take-action-nowJoin the conversation or suggest a Hot Take for the gang to discuss, tweet us at @FadeToBlackPodFollow us: @amonwarmann, @clarisselou, @hannainesflintMusic by The Last SkeptikIf you like the show, do subscribe, leave a review and rate us too!
On continue notre tour des hôtels de Disneyland Paris avec l'hôtel le moins cher de la destination : le Ranch Davy Crockett ! L'expérience, son histoire et les services de cet hôtel : on vous dis tout sur le Ranch à Disneyland Paris ! Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Aujourd'hui, Curien vient vous expliquer pourquoi à ses yeux Universal va tout chambouler en Europe... au moins sur certains points. Universal va apporter quelque chose qu'Efteling, Disneyland Paris, Europa-Park, Phantasialand, le Parc Astérix, Port Aventura, le Futuroscope et tous les autres n'ont pas vraiment, mais quoi donc ? Et promis, on ne va pas débattre à l'infini sur éventuellement quelles licences y aura-t-il possiblementou pas (tout ça de façon peut-être hypothétique). Pas de débat sans fin sur Wicked, Harry Potter, le Seigneur des Anneaux, Shrek, Retour vers le Futur, Fast & Furious, tout ça, non, ça c'est juste des mots clés pour la description (hé, au moins je la fais pas écrire par IA). Du coup bah j'espère sincèrement que cet édito vous plaira et qu'il vous transmettra quelque chose, que ce soit une réflexion, un questionnement, de la hype ou peut-être même du désespoir, tout cela voudra dire que cette suite de bits et de hertz aura pas été créée en vain. C'est déjà pas mal. Parce que ça pourrait être créé sans vain dans le menu avec vin à 120 ou 100 au menu sans vin mais avec vain. 'fin, un sacré foutoir quoi. Si vous avez lu jusqu'ici dites "je suis un éminent fan de Naglatacha et de Tom de Nultros." Sinon, ben allez soutenir sur Patreon et allez écouter les meilleurs contenus du label, genre... tous les contenus du label. Mais là j'vais faire la promo de Tu connais cette série parce que c'est le plus récent, c'est pas du favoritisme, c'est juste que ptet un jour ça y parlera de For All Mankind on sait pas ????
We've well and truly kicked off season 7 in style as we welcome our first guest onto the show - IAAPA Board Chairman, Massimiliano Freddi. In this episode, Paul sits down with Massimiliano Freddi, the first Italian to ever hold the role of IAAPA Chairman in the association's 107-year history. From his early dream of running a theme park to founding Wonderwood and shaping Italy's unique attractions landscape, Massi shares how passion, storytelling, and a people-first mindset continue to drive his vision for the industry. Skip The Queue is back for Season 7 and we're announcing some big changes! Get ready for new hosts, a fresh new look, weekly content and find out where you can catch us live at events to be part of the action.Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn, or Bluesky for your chance to win the books that have been mentioned in this podcast.Competition ends on 24th September 2025. The winner will be contacted via LinkedIn or Bluesky. Show references: https://iaapa.org/https://www.linkedin.com/in/freddi/Massimiliano Freddi a leading figure in the amusement and entertainment industry, has been appointed president of the steering committee of IAAPA (International Association of Amusement Parks and Attractions, the leading international association for attractions and theme parks) for 2025. This is the first time since the foundation of the World Association of Attractions (1918) that this position has been entrusted to an Italian.The appointment underscores his extensive experience and significant contribution to the global industry. Freddi brings a wealth of experience gained at some of the industry's most prominent companies. His career began in marketing and press office for the Italian market at Disneyland Paris. He subsequently joined Leolandia.A visionary entrepreneur, in 2018, Massimiliano Freddi founded Wonderwood, an adventure and amusement park for all ages, of which he is currently CEO, in his hometown of Trarego Viggiona, in the Verbano-Cusio-Ossola region on Lake Maggiore. This growing business has redeveloped several local facilities and provided employment to several young residents of the small towns in the area. His passion for the sector also extends to academia. Since 2016, he has been a member of the coaching staff of Seth Godin's Altmba and is a professor of marketing and experience design at IULM University in Milan. At the same university, where Italy's first course in theme park and attraction management was introduced, he teaches subjects such as consumer experience, marketing, and soft skills as an adjunct professor. Freddi was also one of the original founders of Parksmania, the first newspaper dedicated to amusement parks.Freddi will continue to bring his innovative vision and deep industry knowledge to the global association, helping shape the future of attractions internationally. Regarding Italy, he commented that he sees great potential and wants to help realise it. Transcriptions: Paul Marden: Welcome to Skip the Queue, the podcast about the world's best visitor attractions and the people that work in them. I'm Paul Marden, along with my co-hosts Andy Povey and Sinead Kimberley, I spend my days working with ambitious attractions like theme parks, museums, galleries, and science centres to help them to attract more guests. Paul Marden: Today on Skip the Queue, I'm joined by someone who has been shaping the attractions industry in truly remarkable ways. Massimiliano Freddi is the first Italian ever to hold the role of chairman in IAAPA's 107-year history. A milestone that not only celebrates his career, but also shines a light on Italy's growing influence in the global attractions landscape. Massimiliano has worn many hats across his journey, from fulfilling his childhood dream of becoming a Theme Park Managing Director at just 28, where he grew guest numbers from 300,000 to over 800,000, to founding his own destinations like Wonderwood on Lake Maggiore and Wonderwood Spina Verde, overlooking Lake Como. Along the way, he's pioneered inclusive and eco-conscious practices, championing the power of storytelling and shown how attractions can thrive by creating meaningful experiences for every guest.Paul Marden: Beyond his leadership roles, Massimiliano is also a Professor of Marketing and Experience Design at IULM University in Milan, where he's passionate about nurturing the next generation of talent in our sector. Often described as both a dreamer and a doer, he brings together vision and practicality in a way that continues to inspire operators around the world.Paul Marden: Massimilliano, welcome to the show. It really is a pleasure to have you with us. We always start Skip the Queue and the kickoff of season seven, no less, is going to be no different. We always start with an icebreaker question. And I'm thinking back to, we're just back off of our summer holidays, aren't we? For your perfect holiday, would it start with planes, trains or driving.Massimiliano Freddi: Oh, that's a beautiful question. By the way, congratulations because you've pronounced Massimiliano in a very correct way. So that's unusual. I have a complicated name. I know, I know.Massimiliano Freddi: Hey, I would say train. Train is really, really part of the way that I love to travel with. And unfortunately, too often it happens by car, which I like a little bit less. I get dizzy, you know, and stuff. Train is my ultimate, ultimate way to travel.Paul Marden: I did a sleeper train to Scotland a couple of years ago, and it was amazing. I absolutely loved it. And what's brilliant is there's more of those sleeper trains hitting Europe, aren't there now? So there really is very few excuses for us not to be holidaying with the start with some elegant sleeper train. My only disappointment was that there was no murder on the train, so I couldn't have an Agatha Christie style novel themed around my train journey, but uh, you know.Massimiliano Freddi: I mean, I mean, it could have been the Hogwarts Express, but apparently, it doesn't run every day, so.Paul Marden: That would be pretty cool as well. I've just come back from Edinburgh, actually, and we saw, you know, the viaduct where the train goes to Hogwarts, and completely unplanned, there was a steam train that went over the bridge whilst we were there. It was amazing.Massimiliano Freddi: Happy go lucky.Paul Marden: Yeah. So enough of my holidays. Let's kick off talking about you and IAAPA. What can international markets learn from attractions in Italy? Tell us a little bit about the attractions landscape over there in Italy at the moment.Massimiliano Freddi: Yes. So let's say that the attraction landscape is very similar, somehow, to how the restaurants or the retail landscape has always been, which means a lot of mom and pop stores. And I think that what people who travel to Italy love is to find something that is one of a kind that you can find only in Italy. I have a deep respect for Starbucks, but I'm always... questioning myself, you know, when somebody comes to Italy, do they really want to find Starbucks? Is this a real thing? So when it comes to parks and attractions, Italy has not faced a big concentration in players like it has happened in other countries. Of course, some big players are there. Parques Reunidos owns Mirabilandia, which is the second most important Italian park. And the most important Italian park is Gardaland, owned by Merlin Entertainment. Then we have a few other groups. Owning and operating some of the facilities, but let's say that, out of 250 parks between—or, you said, attractions— that's very correct now, if we talk about attractions, now the number is endless, because where is the border?Paul Marden: What is an attraction? Yeah, that's a big philosophical question.Massimiliano Freddi: Okay, okay, so let's say that, once upon a time, we used to count parks. So when we talk about parks, we have roughly 250 parks in Italy, and most of them are tiny, tiny, tiny, and they are independently owned. That's my case. I own and operate two parks right now, and I'm about to open, a third location that will be an indoor one this November. And so, yes, I think that what what others can learn from Italy i think is to keep this respect for your roots and to make sure that you don't make every attraction look like another one, but you kind of keep it, you know, different.Massimiliano Freddi: And so it's a matter of the mix of how people can have fun and get entertained. But it's really also about retail and about food and about shows and festivals and you name it, you know. So there are these places that we see on Instagram and immediately we say, oh, that's, I mean, when I see a picture of the Empire State Building or of the Tower Bridge. I know immediately where it belongs to. And so I think that, with attractions, we need to think in the future always about this. Guests coming to visit us, they want to have the ultimate experience and they want to have something that's different from anything they've done before. So this is the responsibility we have.Paul Marden: And a big one it is. Let's talk a little bit about the experience economy. And especially when we think about, you know, beyond the parks, there's this... massive ecosystem around the outside of different ways that people can enjoy themselves. What does that experience economy mean to you, especially in Italy?Massimiliano Freddi: The experience economy, first of all, it truly matters to me, the book. Because in 1999, it was once upon a time, it was really difficult to find literature and scientific literature on the leisure industry. And so I think that at that time, we thought that everybody could take inspiration from the attractions industry. And it has happened because right now. Yes, definitely. You know, food is experience and travel is experience and lodging is experience. You name it, you name it. You know, even there is also a funeral house in Italy, which has become very famous because they are really based on the experience they will give, you know, not to the people who passed away, unfortunately, you know, but the people remain. So I think that it's very hard now to find an industry that doesn't think, that we are in the experience economy and that everything should be experienced and experiential. And so I think that when I go back to my example, I think that we as attractions, we need to be even more wise in how we choose to present ourselves and what we cater to our guests.Massimiliano Freddi: Because of course, we need to raise the bar. So right now, we know that some access... And some services to our attractions have become better with technology. But still, we are, you know, long lines sometimes. And we feel we are paying too much for what we are getting back.Massimiliano Freddi: I would say that in the end, experience economy starts with people and ends with people. And so we need to be people-centric. And only like this, we can be truly experiential. I don't think that an experience is about technology. It's always, always about people.Paul Marden: Absolutely. I wonder as well, I'm always struck by this industry, how close we are, how we collaborate with one another. And really, the competition aren't the other parks or attractions. The competition is getting people out and doing something. There are so many things at home that could keep you at home, getting you out and about and visiting places and enjoying those experiences. I wonder whether collaboration is the answer to this.Massimiliano Freddi: I think you nailed it because it's crucial. Everybody who has not been working for this industry, when they enter the industry, because they might change jobs, everybody is so surprised that we collaborate so heavily. And I think that a key to this success has always been this big collaboration. I have almost always in my career been part of smaller facilities. And to me, IAAPA and the associations were, it's been crucial, you know, because you are alone. Very, very often your facility is in the middle of nowhere. No matter if you're part of a big group, because even big groups have facilities in the middle of nowhere, but for family-owned and operated attractions, that's almost the golden rule.Massimiliano Freddi: And so there are so many days in your life, in your career, in your profession, where you would benefit strongly from talking to somebody else who's been through something like you before and who's found a different solution and who can open up your eyes. So I think that's the beauty of our industries is getting together. Again, if we don't get together, how can we make people get together?Paul Marden: Yeah, I'm very excited about getting together because I've got my first IAAPA in Barcelona coming up. And I'm very excited about what this is going to be like.Massimiliano Freddi: Oh, you will be blown away.Paul Marden: I can't wait. I absolutely can't wait. Now, look. Someone has once described you as a dreamer and a doer. One of your dreams was to be managing director of a theme park. Where did that inspiration come from?Massimiliano Freddi: So it comes from a terrible childhood. And so it comes from the fact that, yeah, the world around me when I was a kid was not a positive world. And my family had a lot of troubles. And I'm an orphan from the side of my mother. I mean, I went through several things. And so I think that the attractions industry, to me, it really meant this place that's always happy and where grownups can really take great care of kids and kids at heart.Massimiliano Freddi: So I think that my passion came out of that. Now, dreaming and doing, of course, we all have as a big myth and as a reference, Walt Disney himself, and he was the guy who first said, 'Dreamers and doers' talking about, what enterprises, so his imagineers. I think that whenever I see something, I want to say something. Everybody who knows me knows pretty well. But it means that I love to see the world in a constant improvement. So, if I check in at a hotel and I see that there is something in there that, you know, it even doesn't impact me. But with a small step, they could make it better and fix it. I just share it and I share it, you know, wherever I am. And so I think that maybe this was a bit of my secret weapon because I got involved in several things. I think because I'm curious and maybe because I'm generous in sharing.Massimiliano Freddi: And I don't know if there is a secret there. There is just that in the moment in which you accept yourself the way you are and you acknowledge that you have some talents, and you don't have some others, and some skills you can get better, some others no way—okay. I could never never be an attorney, I could never do a lot of jobs on the planet, but now I know, at the age of 44, that I know what I'm good at, and even if I'm good at that, I want to constantly improve. So I think that maybe the support that I could bring to the table to the companies I've worked for, to the associations, to my own business, and so on, it's always been this obsession with constant improvement every day.Paul Marden: I think it takes a certain vulnerability, doesn't it? To spot something that you think can be improved and to offer a suggestion. And I think it's so valuable. I was at an attraction recently and I got the email at the end of the day, saying, 'How was it?' Please leave us a review. I went to click it and it didn't work. I knew the head of marketing, so I just pinged him off a quick email that just said, 'Oh, I had such a brilliant time but I couldn't leave you a review. I wanted to give you a brilliant review, but I couldn't do it because it didn't work. And that led them to go and look at all of their outbound emails, and none of them were working properly. But you know, you could walk by and just leave that alone. But I can't do it. However, it is sometimes does make you feel really awkward, couldn't you? But when I get great services in a restaurant, when somebody looks after me while at an attraction, I want to tell them how good it was, and if I can see something they can do better, I want to tell them what they could do.Massimiliano Freddi: Totally, totally. And I'm so much on the same page. I was about to say that it's equally important to call people out when they're doing well.Paul Marden: Yeah.Massimiliano Freddi: So to make sure that they are aware. And sometimes, you know, to say there was one day where I travelled during a bank holiday, and I arrived at the entire bank holiday, and I arrived to the airport, and I decided I wanted to thank each and every employee that I would meet because they were there that day. I mean. We got used that Sundays are no longer Sundays, but the bank holidays, these are the moments in which you spend time with your family and with your kids and so on. And if you're there and you're working, I mean, it's good that somebody sees you and tells you, 'Hey, thank you because you're working even today, you know?' And you can tell how everybody gets surprised. So I think that we learn so much more by positive reinforcement.Massimiliano Freddi: And so how important it is also to tell attractions, facilities, managers, CEOs. I mean, CEOs, they are so used to just getting... I can't use swear words. Yes, you can. Under those kind of storms, you know, all the time, all the time. And so when a CEO does something good, come on, let's tell her.Paul Marden: Yeah, it's a really lonely job. And all you get is... is the spankings and the tellings off. Isn't it? So when they get it right, they definitely need a pat on the back because they're not going to get it. They're not going to get it. So I can't believe this. At the age of 28, you made your dream come true and you were managing director of a theme park in Italy for Minitalia, which became Leolandia, in this role you took guest numbers from 300, 000 guests a year to over 800,000.Paul Marden: Tell us that story. How do you so dramatically increase footfall at the attraction?Massimiliano Freddi: I don't think it was me. I think it was a great teamwork because it's a great teamwork, you know, and you can grow this much. If your operation is working very well, if your safety is right on spot, if the park is clean, you know, and so on. I can tell you one thing that when we were at the basic level, so at the very beginning, of course, we couldn't afford to buy big attractions or too heavily themed. And we needed really, I remember that the first Halloween, we had a 10K budget, 10,000 euro budget for a whole month of Halloween. Okay, so we would go to the do-it-yourself stores and buy brooms and build everything. I mean, that was a magical moment because it created the capability of the team to envision that, if you want, you can do with the things you have. And of course, with a huge budget, you can do fantastic things.Massimiliano Freddi: But sometimes, you know, this helps. So in that moment... TripAdvisor was a true success still. We're talking about 20 years ago. So TripAdvisor was kind of the reference. That's even before Google Maps and all that. So I remember that I did an analysis and I understood that every restaurant or park who had over 4. 5 out of 5 was growing. And having 4 out of 5 was not enough. Now we call it NPS, we call it a different way. But there, in this practical way, so I remember this moment with my team saying, 'Hey, we need to be obsessed with getting five stars.' And this is the point. So what can we do? First of all, we can have the cleanest toilets on earth. Let's make sure that the smell is good, they are super clean, and so on. Because people, that's a level of service. Of course, this is not a driver of visit, but this is a driver of satisfaction. And in the same way, let's start to work with better suppliers when it comes to food and beverage.Massimiliano Freddi: Let's start to make things more comfortable. So I think that this was the first thing. The second aspect, again, it's very much linked to IAAPA because I think that attending the show every year and knowing the people. At that time, Jakob Wahl, he used to be one of the employees of IAAPA in Brussels. I don't think he was a manager at the time yet. He was in charge of keeping relationships with members. So I reached out to him. We are the same age. I reached out to him and I said, 'Hey, I would love to visit a few facilities in other countries because I need to get fresh ideas.' It was a very delicate moment. We came out of two bad seasons due to bad weather. Because then you know, you don't go from here to here as a straight line, but always as this roller coaster. And in a moment you think, 'Oh, I made it.' There's a dip.Paul Marden: Yeah.Massimiliano Freddi: You can never sleep. And so he put me in contact with several facilities. I visited some in Belgium, in the Netherlands, and in the UK. And in the UK, I visited this, at that time, small park still called Paulton's Park. You might know that. I remember it was a weekday with bad weather and the parking lot was packed. And I was like, 'How comes?' Kids are not at school today. What is the point? I enter the park. The park is, yeah, not so crowded. So I really suspect that they are, you know, keeping the people all shut down together in a place. I don't know. I don't know what the point was. And then I enter the Peppa Pig's World.Massimiliano Freddi: And it blows my mind. And again, what blows my mind is that it didn't have any huge attraction. But it had that feeling. And people were just so happy. It was magic. Little kids there with their families, a lot of strollers all over the place, traffic jams due to strollers. And so I came back and I said, 'Hey, we need to get Peppa Pig.' And I remember that the team was like, 'It can't happen.' It has happened. In the end, we were the second park in the world after Paulton's Park to get Peppa. And that reshaped the entire strategy of the park we had at that time, turning it into what we wanted to achieve, is to become the best park for the kids under the age of 10 in Southern Europe. And best means really the best, rated from the bottom of the heart. And so this is what has happened. So I think that, you know, before Leolandia, I had worked for Disneyland Paris and I'm a big Disney fan. So that was kind of the school I had attended and I just had to apply. The theory that I've learned, I had to apply it, and I had a fantastic team and the resources to do that.Paul Marden: Amazing. Now, fast forward to 2018, and you've taken the step from MD to founder and founded Wonderwood on Lake Maggiore. Now, let's test my Italian. You've also founded Wonderwood Spina Verde. Massimiliano Freddi: I'm speechless. I can't correct anything.Paul Marden: Wonderful. Overlooking Lake Como, both of which, by the way, were... So I've been to Maggiore and Lake Como for my honeymoon. So a beautiful, beautiful place. And you've put two parks there. How has that been?Massimiliano Freddi: It has been crazy. So I remember that the first year, and I mean, we created the company at the end of 2018. We've opened our gates in the summer of 2019. Now, if we all remember what has happened at the beginning of 2020.Paul Marden: Yeah.Massimiliano Freddi: Okay, so perfect timing. Now, I can tell you that the first season, every day, I would literally cry, but for real.Massimilliano Freddi: I was exhausted. My husband was exhausted. We thought that this was a nightmare, the worst possible nightmare. And if somebody had knocked on my door and asked me, 'Hey, could I just take it over?' I don't give you a penny. I will just take home the loans. I would have said yes. And that's because, of course, every project is over budget. Of course. No matter. No matter.Massimiliano Freddi: And when it's a family company and you don't have the money because you've contracted several loans and so on, it makes it super, super difficult. So in that moment, my call for action was because the possibility of Lake Maggiore was in the town where I spent every summer as a kid. So it was a love story. And I wanted to give back to the community. I wanted to do something in the nature that would inspire kids to hike more. To become more active and just not only to stay in front of a screen, but to do something different. So that came out of this kind of dream. And so it was a nightmare. It was a nightmare at the very beginning. Then COVID hit and we were very lucky, of course, because we didn't lose anyone from our families and friends. So I am very thankful for that. And at the same time, it gave us the possibility to stop for a second, rewind, and refine our strategy.Massimiliano Freddi: Because we had just closed the park in, I mean, the week before Christmas, and we were supposed to reopen in less than three months, but we were exhausted. So I'm telling this story because usually it's so nice to tell that the triumphs, you know, and say, 'Hey, it's been fantastic.' Yeah, we nailed it. We had, no, we made 200 mistakes.Massimiliano Freddi: And we paid for all the mistakes. So I think that in that moment, yeah, we were struggling at the beginning. We were reflecting in the middle part. And then three years ago, two to three years ago, I woke up one morning and I understood that I really loved what I was doing. And it had changed. It had changed. And seeing so many families happy and so many people visiting and seeing... How many young professionals or students started to work with us and then you see them leaping? I think that this is the most beautiful thing on earth. It's very empowering. So right now I'm in this situation where I am so grateful for this entire six years, even if they started in a way that was very, very heavy. But, you know, the Latins used to say 'per aspera ad astra.' It means... 'towards the stars through the asperities.' And so we need to go through that thing, that tunnel.Paul Marden: Absolutely. Now, as if founding your own parks wasn't enough, you also mix your time as a professor at the university. I can hear from what you were talking about, about bringing the young professionals into the park, that there's an element to you of apprenticeship almost, of teaching that next cohort of people that are going to come and take over the world.Paul Marden: How exciting is that for you to be able to mix that in at the university?Massimiliano Freddi: It's fantastic. It's fantastic. And again, it came out of passion. It came out. I didn't do a PhD after my university. My career wasn't supposed to be the academic one. And I didn't trust I would be able to do that. And then I got called for a lecture, then two lectures, and three lectures. And then, right now, I have several courses at university.Massimiliano Freddi: There's a point. The point is that, if we meet between our age of 14, 14, 15, until our 25, and if we narrow it down, it's between maybe 16 and 22, this is the moment in which it's more important to meet some mentors. And most of us don't meet mentors. They meet nice people around them, giving them very nice advice based on their experience and not seeing the talents they have in front of them. And in several cases, we are scared. We think that we are not enough. And so I really think that it's such a huge privilege for me to be able to be at university and to meet so many hundreds of students every year and to try to make my small impact so that, first of all, they can believe in themselves and they can believe that the world can be a better place, even if right now it's kind of a tough moment. But from tough moments, again, we can learn things.Massimiliano Freddi: Even at IAAPA, one of the things that I really am passionate more about is what are the spaces we can create for young professionals and students. So I want to give two very short examples. The IAAPA Foundation has evolved a lot over the last few years. We were able to collect so many more donations.Massimiliano Freddi: And now, this year, it will be a record-breaking year when it comes to scholarships to which students can apply in universities around the globe. So I think that's... But to me and to all of us in the board of the IAAPA Foundation, that's like the starting point. We are here celebrating because it's a big achievement and then we look each other in the eyes and say, 'Okay, now what's next?' Now, how can we make sure that the impact is even bigger? And if we go on the side of IAAPA, I think we are very... We pay a lot of attention to make sure that the membership fees are very low for the people entering. The word of leisure. Just a few weeks ago, it got launched on the IAAPA job board that whoever has a company and wants to post an internship, that's free to post. So that, you know, there could be thousands of internships available for students.Massimiliano Freddi: Of course, as a big association, we are used to talk to members and maybe older members because we visit facilities and we visit manufacturers and we need to deal with safety and stuff. But students and young professionals are not on the back of my head. They are like near and dear to my heart. And so my real question is: when this year ends in a couple of months, how can I dedicate myself even more to contribute to young people? Because I think that they are making a change. They will make a change. And we are learning so much from them because the work we are leaving you and me right now. I have bad news. It's no longer our world. We don't have the code to decode that. So we don't have the keys. We can just support people that are better than us and make sure that they can live, that they can teach, that they can learn. That's a bit of what I see.Paul Marden: I completely agree with you. I think it's interesting because you talk about what you're giving, but you're also getting something back. This is not entirely altruistic, is it? The support that you're giving for these young people and early career professionals, you're getting something back, enriching yourself and learning new things from them.Massimiliano Freddi: Always, always. And I think that, you know, I don't always teach. Market leisure marketing and stuff— you know, I teach marketing at a at a Master's Degree in Management of Beauty and Wellness, total different industry, you know, food and wine. As I was telling, but what I bring home every time is how much young people need to feel seen and, and this is truly important because if we create for them not a safe zone, because of course we want them to get messy. We want them to take risks, but they need to feel safe as humans and they need to feel safe as seen. And so I appreciate a lot this because then the energy that I... And you know, when we talk about IAAPA, we have so many ambassadors that have been contributing to the IAAPA trade shows and events all over the globe. We have young people joining the committees.Massimiliano Freddi: Right now, there are a few, more than a few young professional task forces around the globe that are really helping us, old people, to understand what they need. So I think that we are at the very beginning. And if I could say a dream out loud, I wish that IAAPA in five or ten years, maybe in five years, can multiply the number of young engaged people in the association by 100. 10 is not enough. 20 is by 100. We need to make an impact. And I think we want to make an impact. So hopefully.Paul Marden: Well, there's an ambition for you. And I think every... worthwhile project— every it always starts with that kind of ambitious goal— at the very beginning of it you need to be driven by that hundred times impact not the 10 times impact we we always like to finish our interviews with a book recommendation, fiction, non-fiction, industry-related or not, give us a view uh into your reading habits, okay, so can I mention more than one book? You bankrupt me because I always offer the book recommendation as a prize for people, but you can have more than one.Massimiliano Freddi: Okay. Okay. Thank you because I'm a big reader. So the first author that I would love to mention is J. K. Rowling because Harry Potter is not just a story of a kid or of magic, but it's a story of a woman who was a bit desperate. And then... She followed what she was feeling. She allowed her emotions to flow. And she has created a masterpiece. And she has impacted us all, you know, no matter business-related, non-business-related, and so on. So I think that, to read again, the first Harry Potter book, it's very important because it brings us back to some reason why, you know, and to some things. The second book that I would love to mention is a book written by Seth Godin. I have had the privilege to work for Seth for several years.Paul Marden: Really?Massimiliano Freddi: And yeah, he's an amazing guy. He's an amazing guy. And come on, he's such a generous person and he's amazing.Massimiliano Freddi: I don't have any other words that's amazing. He wrote a book maybe 10 years ago, 15 years ago called Linchpin. And Linchpin is not his most famous book, but it's the book that changed my life because it really nudges you. In a gentle and not so gentle way sometimes. No, I'm saying in a gentle way. It nudges you to don't set for what you have, but to see your inner talents and to innovate and to be creative, be generous, and so on. So, Linchpin to me is the book that changed it all for me. So, I think that everybody, young, less young, everybody should read once in a lifetime.Paul Marden: I feel like I need to go and read this because that is one Seth Godin book I have not read. So there we go. Listeners, if you would like a copy of Linchpin, then the first person that heads over to LinkedIn and reposts our show notice and says, 'I want Massimiliano's book' and can spell Massimiliano correctly, will have a copy of the book sent to them. We've got IAAPA Europe taking place next week in Barcelona.Paul Marden: And we have a very special Skip the Queue announcement. We are going to be hitting the show floor on a daily basis. We are going to go live for daily episodes of Skip the Queue from the show floor. We're going to be talking to operators about what their challenges are like. Finding out what new supplier announcements are coming out. And the Skip the Queue team is going to be feverishly working away. We'll be recording during the day and Steve and Wenalyn will be editing and producing through the night, ready to post the show the following morning. So I'm very excited about that.Massimiliano Freddi: And I think we are super excited to have you guys on the trade show floor. And I recommend... Of course, visiting it, making the most out of it, and don't underestimate the fantastic education sessions that take place. There is a strong lineup of speakers that will impact the way that the industry will be in a few years. So, great opportunity.Paul Marden: How's that for a trailer? That sounds amazing. Massimilliano, it really has been a pleasure to talk to you.Massimiliano Freddi: Thank you so much, Paul, for me as well. And see you in Barcelona.Paul Marden: Yes, how exciting. Looking forward to it.Paul Marden: Remember, if you'd like a copy of today's book, head over to LinkedIn and repost our show notice saying, 'I want a copy of Massimiliano's book.' If you've enjoyed this episode, please leave a review on your podcasting platform. It really helps people to find the show. If you didn't enjoy it, or you've got ideas about how we could improve the show, then let us know at hello@skipthequeue.fm. My thanks to Massimiliano and his team at IAAPA for their help with this episode. Skip The Queue is brought to you by Rubber Cheese, the digital agency that creates amazing websites for ambitious visitor attractions. This episode was written by Emily Burrows, produced by Wenalyn Dionaldo and edited by Steve Folland. To Skip the Queue team, also includes Sami Entwistle, Sinead Kimberley, Claire Furnival, and Andy Povey. The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report
Tom and Becky (remember her from our 2023 Florida trip reports) get back behind the microphone to regale you with tales from our summer trip to Disneyland Paris.We kick things off in this part with our experience of staying in Sequoia Lodge hotel and of Disney Village, including the food and shops we checked out.Check back next Sunday (21 September) for our report from Walt Disney Studios Park.
Send us a textJoin us this week as we explore the dazzling debut of what will become Disney's brand-new castle in Abu Dhabi, dive into all the frightful fun and magical moments of the Halloween season at Disneyland Paris, and get an insider trip review from Courtney on her spook-tacular experience at Oogie Boogie Bash. From glittering turrets to haunted streets and villainous encounters, this episode is packed with fresh Disney magic, festive tips, and first-hand stories that will transport you right into the heart of the celebration.Join us in our completely free Discord https://discord.gg/4nAvKTgcRnCheck out all of our amazing sponsors!Getaway Todayhttps://www.getawaytoday.com/?referrerid=8636If you want to book a Disney Vacation, please use our friends at Getaway Today. Also, if you call 855-GET-AWAY and mention Walt's Apartment, you will get a special dose of magic Where In The Park The Podcast-“Discover the history behind the details of Disney parks and more on the Where In The Park podcast”https://whereinthepark.comCheck Out Sunken City Designs - from the mind of Louis Medinahttps://sunkencitydesigns.bigcartel.comWe are proud to be part of the Disney Podcast Family , checkout all the other great shows below https://linktr.ee/DisneyPodcastFamily
In this weeks episode, Jacqueline and Meghan discuss their “pla” for their 11 day trip! Walt Disney World, Disneyland Paris, and “regular” Paris all in one trip. There will be snacks, rides, shows, characters, and all the spreadsheets. Follow LTP on Social Media
Jim Hill and Lauren Hersey return with a jam-packed episode of I Want That Too, covering the latest Disney merch, clever marketing strategies, and holiday surprises. The rise of popcorn buckets in parks and movie theaters – from talking Mickey to mummy Stitch to a Tron lightcycle How Disney uses psychology to nudge us into spending more, from limited releases to sneaky menu tricks Nightmare Before Christmas merch expansions, books, and light trails around the globe Early Christmas décor spotted at Disneyland Paris – and why Disney (and retailers) get a head start on the holidays The surprising history of Winnie the Pooh at Disney, including cereal crossovers and rare collectibles From ghost Mickey buckets to glow-in-the-dark villain sneakers, Jim and Lauren unpack the ways Disney keeps fans coming back for “just one more thing.” Learn more about your ad choices. Visit megaphone.fm/adchoices
Len Testa and Jim Hill return with a Disney Dish full of hard-hitting questions like: is a popcorn bucket a collectible, a food container, or proof of life's absurdity? Along the way, they tackle Disney's latest surveys, new overlays, and a franchise that almost stalled out before becoming a billion-dollar juggernaut. Disney sets the closing date for Dinosaur at Animal Kingdom and spruces up Carousel of Progress with a new Walt Disney animatronic Tron Lightcycle Run trades neon blue for Nine Inch Nails red in a Tron: Ares overlay Disneyland Paris ticket pricing hints at when World of Frozen may open in 2026 Universal ponders the true meaning of souvenir popcorn buckets, from Aristotle to social media influencers Jim explains how Pixar's Cars almost didn't get made — and how Radiator Springs ended up saving Disney California Adventure From castle cake flashbacks to Schrödinger's popcorn, this episode mixes history, news, and a little bit of existential dread — all with the usual Testa-Hill banter. SHOW NOTES Support Our Sponsors Unlocked Magic Unlocked Magic, powered by DVC Rental Store and DVC Resale Market, offers exclusive Disney & Universal ticket savings with TRUSTED service and authenticity. With over $10 MILLION in ticket sales, use Unlocked Magic to get the BIGGEST SAVINGS. Learn More Learn more about your ad choices. Visit megaphone.fm/adchoices
Len Testa and Jim Hill return with a Disney Dish full of hard-hitting questions like: is a popcorn bucket a collectible, a food container, or proof of life's absurdity? Along the way, they tackle Disney's latest surveys, new overlays, and a franchise that almost stalled out before becoming a billion-dollar juggernaut. Disney sets the closing date for Dinosaur at Animal Kingdom and spruces up Carousel of Progress with a new Walt Disney animatronic Tron Lightcycle Run trades neon blue for Nine Inch Nails red in a Tron: Ares overlay Disneyland Paris ticket pricing hints at when World of Frozen may open in 2026 Universal ponders the true meaning of souvenir popcorn buckets, from Aristotle to social media influencers Jim explains how Pixar's Cars almost didn't get made — and how Radiator Springs ended up saving Disney California Adventure From castle cake flashbacks to Schrödinger's popcorn, this episode mixes history, news, and a little bit of existential dread — all with the usual Testa-Hill banter. SHOW NOTES Support Our Sponsors Unlocked Magic Unlocked Magic, powered by DVC Rental Store and DVC Resale Market, offers exclusive Disney & Universal ticket savings with TRUSTED service and authenticity. With over $10 MILLION in ticket sales, use Unlocked Magic to get the BIGGEST SAVINGS. Learn More Learn more about your ad choices. Visit megaphone.fm/adchoices
Episode Summary:Do you get nervous when Disney makes a big announcement—like waiting for exam results, hoping for an A but bracing for a fever-dream C-? You're not alone. In this week's episode of Hangin' at the Hangar Bar, Scott and Candice dive into everything revealed at the recent D23 event. It wasn't the splashiest year for announcements, but there was still plenty to pick apart, from blockbuster sequels to nostalgic park updates.Grab a drink, settle in, and join us as we react—sometimes with joy, sometimes with a healthy dose of side-eye—to all things D23.What We Cover in This Episode
Portuguese officials investigating Wednesday's deadly funicular crash in Lisbon, which killed 16 people, say a cable snapped, but the rest of the mechanism was functioning properly. They added that the brakeman tried to apply emergency brakes but failed to prevent the derailment. Also: the US Navy Seal operation which it's claimed failed and ended up killing North Korea civilians, and why Disneyland Paris is being accused of racism.The Global News Podcast brings you the breaking news you need to hear, as it happens. Listen for the latest headlines and current affairs from around the world. Politics, economics, climate, business, technology, health – we cover it all with expert analysis and insight. Get the news that matters, delivered twice a day on weekdays and daily at weekends, plus special bonus episodes reacting to urgent breaking stories. Follow or subscribe now and never miss a moment. Get in touch: globalpodcast@bbc.co.uk
Here is your Daily Disney News for Sunday, September 7th, 2025 - Tokyo Disneyland is unveiling a new "Frozen" attraction, immersing guests in Arendelle with advanced animatronics and detailed sets. - Disney World celebrates the opening of Marvel Avengers Campus at Epcot, featuring attractions with Iron Man, Spider-Man, and "Avengers Training Academy." - Disneyland Paris prepares for Halloween with "Villains Night," offering meet-and-greets with infamous villains and eerie entertainment. - Disney+ announces a new animated "Disney Villains" series exploring the backstories of notorious characters with captivating storytelling. Have a magical day and tune in again tomorrow for more updates.
Yoo-hoo! Come on in, the magic is fine! Welcome to the show notes for our latest episode, which is so packed we almost had to use a virtual queue. Better buckle up and pull on the yellow tab! We're kicking things off by addressing the elephant in the room—or should we say, the fort in the frontier? Let's just say a certain co-host had some… thoughts… on last week's creative direction. Truce has (mostly) been declared. Then, we're tumbling down the rabbit hole of news from the Destination D23 event. We're talking news for the future of Disney storytelling, both on the big screen and, more importantly for us, in the parks. We break down the biggest headlines and what they actually mean for your future trips to Disneyland Paris. Let's just say Spring 2026 is looking….frosty. We also play fairy godmother to a wonderful listener facing a classic DLP dilemma: superhero chic or royal club-level treatment? We break it down with the seriousness it deserves, breaking down the pros, cons, and giving our final verdict Plus, we've got the lowdown on what's open, what's closed, and what's probably cursed. And we share a story so lovely it'll give you the same happy chills as a drinking a giant yummy milkshake at Victoria's. Grab your (Mickey) earphones and press play! It's a good one. In This Episode: The Great Fort Comstock Debate is settled (for now). We react to the news from Destination D23. Helping a listener choose between two iconic hotel experiences. A truly magical piece of news that reminds us what Disney is all about. Your essential closure update for Autumn 2025. A Quick Note on Our "Frozen" Booking Intel! Just after we finished recording this episode, a fellow DLP Insidears slid into our DMs with a hot tip: Packages for beyond March 2026 are going to drop on Tuesday, September 10th! Now, we want to be your trusted travel guides, not Mulder and Scully, so we have to say this is not officially confirmed … yet. And our long, conspiratorial discussion in this episode about seasonal windows might mean our tinfoil hats were on a little too tight! But this new info comes from a good source, so we're passing it along. If you're planning a 2026 trip, maybe just keep that date in the back of your mind, and we'll all find out the truth together! The truth is out there! (Sorry, we couldn't help ourselves). Subscribe & Follow Don't miss a moment of the magic(and chaos)! Subscribe to the Dedicated to DLP Podcast on Apple Podcasts, Spotify, or your favourite podcast app. Find us on Instagram, Facebook, and Bluesky for more fun between episodes. Get in Touch! We love to hear from you. Send your questions, trip reports, or favourite frontier fort facts to dlp@dedicatedtodlp.com.
Jen an Frank record the 400th episode of the most listened to and downloaded siblings podcast saluting all theme parks but mostly Walt Disney World dropping Thursday from that magical place we call Long Island... Theme Park Thursday with Dillo's Diz! On this episode…
Here's your Daily Disney News for Thursday, September 4th, 2025 - Disneyland Paris launches an eco-friendly initiative to reduce plastic waste with new recycling stations and eco-friendly merchandise. - Disneyland Resort Anaheim's Space Mountain undergoes a futuristic makeover with enhanced lighting effects and a new soundtrack for an exhilarating ride. - Disney's Animal Kingdom in Orlando introduces a new, immersive nighttime show for its 25th anniversary, featuring visual projections and natural-world-inspired music. - Disney launches a virtual reality experience allowing fans to step into the shoes of their favorite characters from the comfort of home. Have a magical day and tune in again tomorrow for more updates.
Send us a textThe 2025 Destination D23 event is wrapped up, and we have big news announcements to share! Join us this week, along with special guest Kristin Petersen, as we discuss the upcoming projects coming to Disney Cruise Line, Disneyland Paris, and Walt Disney World!
Behind the scenes at Disney, it's leadership that truly runs the show. In this episode, Lee Cockerell shares the surprising leadership secrets that helped him oversee 40,000 cast members as the former VP of Operations for Walt Disney World Resort. From his time at Hilton, Marriott, and Disney, he breaks down the habits and leadership principles that helped him become one of the industry's most respected leaders. You'll learn what it takes to be successful in any role, why routines matter more than you think, and how to become the kind of leader people want to work with. Topics discussed: How Lee built his career with no college degree What he learned working at Hilton and Marriott Why some leaders fail How his leadership style has evolved The habits and mindset that made him successful The legacy of his book, Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney Resources: Mitlin Financial: https://www.mitlinfinancial.com/ The JOY and Productivity Journal by Lawrence Sprung: https://www.amazon.com/JOY-Productivity-Journal-brought-mindset/dp/B0CYQFYW54/ Download Your Free Copy of the Couple's JOYful Money Guide: https://mitlin.us/CouplesJOY Connect with Larry Sprung: LinkedIn: https://www.linkedin.com/in/lawrencesprung/ Instagram: https://www.instagram.com/larry_sprung/ Facebook: https://www.facebook.com/LawrenceDSprung/ X (Twitter): https://x.com/Lawrence_Sprung Connect with Lee Cockerell: LinkedIn: https://www.linkedin.com/in/LeeCockerell/ Instagram: https://www.instagram.com/leecockerellmagic/ Facebook: https://www.facebook.com/p/Lee-Cockerell-100070689116367/ Creating Disney Magic Facebook: https://www.facebook.com/createmagic/ Personal Website: https://www.leecockerell.com/ Cockerell Academy Website: https://www.cockerellacademy.com/ About our Guest: Lee Cockerell retired as the Executive Vice President of Operations for the WALT DISNEY WORLD® Resort in Lake Buena Vista, Florida, a position he held for ten years. His responsibilities encompassed a diverse mix of operations, which included 20 resort hotels with over 24,000 Guest rooms, 4 theme parks, 2 water parks, 5 golf courses, a shopping village & nighttime entertainment complex, the ESPN Sports Complex and the ancillary operations support functions. Lee joined the Disney organization in July 1990 as Director of Food and Beverage and Quality Assurance for the Disneyland Paris hotels. Prior to joining the Walt Disney World Co., he spent seventeen years in various executive positions with the Marriott Corporation and eight years with Hilton Hotels. Lee is the best-selling author of four books on leadership, management and world class customer service: Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney is now available in 21 languages. The Customer Rules: The 39 Essential Rules for Delivering Sensational Service is currently available in 15 languages. Time Management Magic: How to Get More Done Every Day Career Magic: How to Stay on Track to Achieve a Stellar Career Lee and his wife Priscilla reside in Orlando, Florida. Lee enjoys teaching leadership, management and service excellence seminars, traveling, dining out and most of all spending time with his three grandchildren, Jullian, Margot, and Tristan. Disclosure: Guests on the Mitlin Money Mindset are not affiliated with CWM, LLC, and opinions expressed herein may not be representative of CWM, LLC. CWM, LLC is not responsible for the guest's content linked on this site. This episode was produced by Podcast Boutique https://www.podcastboutique.com
Join your tour guides Dan Hansen, Stan Solo and Jason Thomason as they discuss all the new news, good news and announcements from this year's Destionation D23. Plus Lego customer service??, made it pink but keep it blue, the newest attraction gets the newest overlay, Frozen 47 and more! Follow us on Facebook at Disney Friends of the Grand Circle Tour Podcast for live shows every Thursday night, on Instagram at @grandcircletourpodcast and on YouTube at @grandcircletour Brought to you by https://celebratingflorida.com/ and https://mei-travel.com/ The Grand Circle Tour Podcast is in no way part of, endorsed or authorized by, or affiliated with the Walt Disney Company or its affiliates. As to Disney artwork/properties: © Disney. Disclosure | Privacy Policy
Here is your Daily Disney News for Wednesday, September 3rd, 2025 - Disneyland Tokyo launches a new nighttime parade "Dreams of the Sky" with floats inspired by beloved Disney movies. - Disneyland Paris introduces an immersive "Frozen" attraction, allowing guests to step into Arendelle with cutting-edge visuals. - Walt Disney World's new "Journey of Water, Inspired by Moana" at Epcot invites exploration of water's power and beauty. - Disney+ unveils "Disney Animal Kingdom," a series offering a behind-the-scenes look at life in Animal Kingdom park. Have a magical day and tune in again tomorrow for more updates.
Orlando en Glenn zijn content creators en verhuisden begin deze zomer naar… Disneyland Paris. Enfin, naar een appartement op een steenworp van de themaparken. Sindsdien maken ze er elke dag vlogs. De live-action remake van ‘Lilo & Stitch' zag het duo op de dag van release, vanop een bijzondere locatie: op een Disney-cruiseschip!We hebben het over de betekenis van Ohana in onze eigen levens, over emigreren vanuit België en over introvert zijn. We dwalen ook (sorry!) regelmatig af naar Disneyland, het maar niet beu worden van de parken en mijn confrontatie met de security die me niet hebben binnengelaten met mijn opnamemateriaal. En voor ik het vergeet: we hebben het ook over de parel die ‘Lilo & Stitch' heet, over de kleine tekenfilm die een gigahit is geworden en de kleine nuances die de remake nòg beter maken. De film is nog steeds de meest succesvolle Hollywoodfilm van 2025. Zag je ‘m nog niet? Je kan ‘m nu inhalen op Disney+!Let op: Binnenkort waag ik mij aan Star Wars! Maak de opname over 'The Empire Strikes Back' met Dirk Brossé, Alex Agnew en Fokke van der Meulen live mee in Flagey, op 20/09.Tickets en info: www.brusselsphilharmonic.be/nl/concerten/disney-klassiekers-het-star-wars-seizoen-20-09-2025
Marq is back on the show this episode and ready to get down to business and discuss Disneyland Paris with Beth. (You thought he was going to defeat the Huns, didn't you? We too were hoping for a dramatic, Mulan-style entrance where he defeated a villainous horde, but we'll take what we can get). Rémy Gets a Remake, kinda: Ratatouille: L'Aventure Totalement Toquée de Rémy is closing soon for a major refurb. We discuss the new queue scene, technical upgrades, and the controversial move to 2D. Is it a smart practical choice or a loss of identity? We break it down. Merch Madness:We cover the two hottest (and most contrasting) ways to lighten your wallet: the timelessly elegant souvenir spoons vs the impossibly elusive Toy Story Playland key. May the odds be ever in your favor (they won't be). Feel-Good Magic: A quick, nice note on Disneyland Paris's wonderful long-running partnership with Secours Populaire Français. THE BIG ONE: The permits are granted! The Lion King plan, codenamed "Project Sun," is officially a go. Listener Mail: A Grand Tour We help out Barb from Manitoba, who is planning an epic around-the-world trip from Canada to India and wants to squeeze in some Disney magic. We answer her questions on: The best time to stop at DLP to end jet lag fast. How many days you need to see the resort without rushing. Which hotel offers the best bang for your buck (or loonie). And we tackle the ultimate question: is it even possible to add the three Asian Disney parks to this already monumental itinerary? (Spoiler: We have thoughts.) All this, and we manage to keep the podcast coup attempts to a minimum. It's good to have you back, Marq. Links & Mentions: For a deep dive into the Lion King land blueprints, check out the fantastic video analysis from our friends at The Main Street News. As ever, our official sponsor is Easy Go Shuttle. A private transfer service dedicated to getting you to the magic ! Book Here This podcast is dedicated to Disneyland Paris. All of it, but especially the Fort Comstock part
Matt touches on Remy's format changes at DLP.Send us a textTwitter/X Handles:Dizhappenings: https://twitter.com/dizhappeningsShaun: https://twitter.com/rankingthemouseMatt: https://twitter.com/mattpetoBefore/After Watch Music in Dizhappenings copyrighted by Audio Jungle
Hey there, and a very happy Wednesday! This is your Disney News for Wednesday, August 27th, 2025. I hope you're ready to sprinkle a little pixie dust on your day with some magical updates. - Tokyo Disneyland is introducing a new nighttime parade "Dreams in the Sky" with breathtaking floats themed after Disney stories like "Frozen" and "Moana." - Space Mountain at Disneyland Resort in California is getting enhancements with new visual effects and a revamped soundtrack, reopening just in time for the holiday rush. - Disney+ is launching "Imagineering Marvels," a behind-the-scenes series on the creative process of Disney's attractions. - Disneyland Paris is hosting a seasonal food festival throughout the fall, featuring diverse global flavors from themed food stalls. That's all for today! Thanks for tuning in, and I hope you have a magical day. Remember to check in tomorrow for more Disney updates. See you tomorrow!
ForceCast Network: Star Wars News and Commentary (All Shows)
This episode we have Karen Allen direct from Official indyCast correspondent Mitch Hallock's Terrificon in a fascinating hour long panel, Indyfans magazine creator Junior Jones is interviewed in IJ in the UK, Indiana Mic has a quick Indy Outfit shout out and we have an Indy update from Disneyland Paris!
Safari Mike and Christina talk about their trip to Disneyland Paris, and what they'd like to take back to Disney's Animal Kingdom from the park. Help support conservation and check out our merch store! All profits go to conservation programs, currently Atlantic White shark Conservancy. Follow this like to access the store. https://www.teepublic.com/user/radioharambe
This episode we have Karen Allen direct from Official indyCast correspondent Mitch Hallock's Terrificon in a fascinating hour long panel, Indyfans magazine creator Junior Jones is interviewed in IJ in the UK, Indiana Mic has a quick Indy Outfit shout out and we have an Indy update from Disneyland Paris!
Download Deel's free AI-powered HR guide and discover how to streamline processes, stay compliant, and scale globally with ease: https://shorturl.at/Y1ySBWhat does it really mean to belong at work? In this episode of the HR L&D Podcast, Nick Day sits down with Greg Morley — global HR leader, former Head of DEI at Moët Hennessy, and author of BOND: Belonging and the Keys to Inclusion and Connection.Greg shares powerful insights from his 20+ year career at Disney, Hasbro, and LVMH, where he led multicultural teams across the US, Europe, and Asia. Together, Nick and Greg explore:Why belonging is the foundation of inclusion and employee engagementHow leaders can build psychological safety and connection in diverse workplacesThe challenges of driving global DEI initiatives across regions and culturesPractical steps HR professionals can take to embed inclusion into daily practicesWhy belonging is the future of work — and how it impacts retention, innovation, and growthWhether you're an HR leader, people manager, or business owner, this conversation will help you understand why belonging matters and how you can create a workplace where everyone feels valued and connected.
Reprenez votre Delorean et vos santiagues (j'espère que vous les avez pas laissées très loin), on retourne en 2030 pour découvrir l'avenir des parcs européens ! Et dans cette deuxième partie on reçoit Maître Grolandais qui nous explique tout ce qu'il y a à savoir concernant l'avenir d'Efteling et de parcs néerlandais ! Mais on fait aussi un arrêt du côté de Europa Park, Phantasialand, Universal, les parcs anglais, le Parc Spirou et Disneyland Paris (oui c'est pour ça que le podcast dure 4h) Découvrez tout ce que notre association a à offrir et soutenez-nous sur Patreon ! TOUS les podcasts Élabète en UN SEUL podcast, c'est possible en cherchant "Élabète" dans votre appli préférée ! Ou sur http://elabete.lepodcast.fr
This week's topics: • Joining TikTok and using it for search • Expensive school trips • Disneyland Paris and what it means to modern children • Spoiling children • Children getting expensive clothes • The difference between discipline now and before • Ari Lennox's complaints on old programmes • Judging the past by modern standards • People in future's view on Palestine massacre • Joe Budden Podcast complaints for ignoring Palestine massacre • UK & USA losing their historic gold star status • Best potential leaders never going to actually lead • Jamaica jealous of Africa? • Who from another race would you choose to be • Reasons to be around people • Most parents aren't good parents? • Partners who don't want their spouse doing nice things for someone of the other sex • Women using men for a fun time date with no intention of anything further • #StavrosSays : Rory Sutherland [https://www.youtube.com/watch?v=iueVZJVEmEs / https://www.youtube.com/watch?v=-g4mTQuaBrI / https://www.youtube.com/watch?v=dkLcwHmnPV4] Connect with us at & send your questions & comments to: #ESNpod so we can find your comments www.esnpodcast.com www.facebook.com/ESNpodcasts www.twitter.com/ESNpodcast www.instagram.com/ESNpodcast @esnpodcast on all other social media esnpodcast@gmail.com It's important to subscribe, rate and review us on your apple products. You can do that here... www.bit.ly/esnitunes
This week, we're tackling Catherine's fantastic questions about visiting Disneyland Paris with mobility challenges - perfect for first-timers navigating DLP's accessibility! More In This Episode:
Join Erik and Tage this week as they are joined by Chris and Mike as they discuss their favorite fits to wear in the parks, who they think will be the next executive to be offered up like a lamb to be sacrificed on the alter of Bob Iger's legacy-driven redeption arc, the most underrated Disney animated movies, and when they think drones will be added to or replace fireworks in the American Disney parks. Support the podcast by going to https://www.thehubcrawl.com/support. Question 1: What is your favorite fit to wear to the parks? Question 2: Who is the next executive to be offered up like a lamb to be sacrificed on the altar of Bob Iger's legacy-driven redemption arc? Question 3: What do you think is the most underrated Disney animation movie of all time—and why? How has your view of the movie changed over time? Question 4: Fireworks shows are being showly replaced by drone shows around the world. Disneyland Paris already has an amazing drone aspect to their nighttime spectaculars. When do you think a drone element will come to a Magic Kingdom style park in the United States? Bonus Question: What mode of transportation would you add to Disneyland, Disney California Adventure, and/or DTD? What is the type of transportation, where would it stop, what path would it take etc.
To all who come to this happy podcast - welcome! You unlock this episode with the key of imagination, beyond it is another dimension. A dimension of sound, a dimension of entertainment, a dimension of fun. You're moving into a land of both shadow and substance, of things and ideas. You've just crossed over into…The Mouse and Me Podcast.In this episode, Scott welcomes the incredible Mark Silverman to the podcast. Mark is a voice actor who continues to bring Rod Sterling's iconic Twilight Zone narration to life. Mark was hired by Disney Imagineering in 1993 to voice the attraction for Disney MGM Studios! He also narrated the Tower of Terror for Disney's California Adventure, and his voice still does the Tower of Terror preshow in Disneyland Paris.Marks voice also sets off the cannons on top of Pirates of the Caribbean at Magic Kingdom. He narrated all the attraction promos on the WDW Vacation planning DVD in 2002, many Bambi projects in the voice of Friend Owl including a Bambi Read Along Record and is a few voices of villagers in the French version of the Beauty and the Beast Read Along Storybook. His voice can also be heard as some bonus features on the Haunted Mansion blu ray and he voiced some announcements for Star Tours.And that's just some of his work. We know you'll enjoy all that is Mark Silverman!Email: TheMouseAndMePodcast@gmail.comSupport: www.patreon.com/themouseandmeFB and Instagram: “The Mouse and Me”Music by Kevin MacLeod from https://incompetech.filmmusic.io
Join us as Cody and Rob return from Disneyland Paris to talk about Cody's first visit and Rob seeing his art in the parks for the first time! Also, Rob got a new mic, please clap. Enjoy!
Join us for a vibrant and heartfelt conversation with Cherrye Moore—writer, art lover, and the self-proclaimed “Queen of the Cilento.” In this lively episode, we dive into family dynamics, the joys and trials of parenting teenagers, and the cultural adjustments that come with raising a child in Southern Italy. As a docent at the Met, Cherrye brings her passion for art into the mix, offering captivating insights into the unicorn tapestries and the enduring beauty of Calabria. We explore her pioneering role in the early 2000s blogging community, her journey from Disneyland Paris to motherhood in Calabria, and how blogs became lifelines for American women embracing Italian life. Along the way, Cherrye shares humorous and touching moments from her own experience, revealing the nuances of life between cultures. The discussion also touches on the evolving world of travel in Italy, the rich (and often complicated) cultural tapestry of the South, and the shadow of the 'Ndrangheta. Cherrye offers an honest look at the charm and challenges of life in Calabria, reminding us of the power of storytelling, community, and the enduring value of cultural connection. MY BELL VITA WEBSITE: https://mybellavita.com/ SOCIALS: Instagram: @mybellavita Facebook: @My Bella Vita Travel Youtube: @mybellavita
Amber visited Disneyland Paris with her family...Tune in to hear how it went!
Ever wondered where the magic is really made? In this special episode of Living by Disney, I take you on a rare and exclusive journey behind the closed doors of the legendary Walt Disney Imagineering headquarters in Glendale, California. This is the creative engine of Disney Parks, a place not open to the public, where art and technology merge to create the attractions we all know and love.NEW: Video version is availble on Spotify or watch on YouTube!Join me as I walk the halls of history, see the future being built, and discover the secrets behind the magic. In this episode, you'll hear about:The Model Shop: Get a peek at the intricate, physical models for upcoming attractions like the new Lion King land for Disneyland Paris.The Sound Lab: Uncover the invisible art of 3D audio and learn how the chilling effects of the Haunted Mansion's stretching room are created.The R&D Lab: Step into the future and learn about mind-blowing technology like the HoloTile floor, the Stuntronics robots that bring Spider-Man to life, and the "real" Star Wars lightsaber.PLUS, I sit down for an exclusive interview with Ted Robledo, the Executive Creative Director at Walt Disney Imagineering. Ted is one of the masterminds behind some of Walt Disney World's most iconic modern attractions, including Guardians of the Galaxy: Cosmic Rewind, TRON Lightcycle / Run, and Seven Dwarfs Mine Train. He shares his journey, his creative philosophy, and what it takes to lead the teams that build these incredible worlds.This is a must-listen for any Disney fan who has ever dreamed of seeing how the magic is made.Video link coming soon! Contact my partners at MickeyTravels! They are the perfect people to get your next Disney vacation booked. Whether it's World, Land or Cruise, if it's Disney they will help. Contact them today to get started! https://mickeytravels.com/get-a-quote/