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Before you drop PPOs. Start a Membership Plan with BoomCloud
Re-releasing a DAT listener favorite! Kiera is joined by Brad from Kleer to talk about the perks of membership plans over dental insurance, why a membership plan can create consistent revenue for your practice during uncertain times, and how to even start putting together such a plan. Kleer, by the way, helps roll out membership plans effectively and successfully to uninsured patients Kiera and Brad also touch on why patients may be hesitant to sign up for a membership plan and dental practice resistance, and how to overcome each. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera. And today we are bringing you something so special. I am so excited because this is one of our most popular episodes from the archives. Whether you're hearing this for the first time or catching it again, I am so excited because it's jam packed with a ton of takeaways that you can start using right now in your practice. We have released thousands, literally thousands of episodes. And I wanted to start bringing a few of these amazing episodes back for you. So I hope you enjoy. And as always, thanks for listening and I'll catch you next time. on the Dental A Team podcast. speaker-0 (00:32) And you guys, I am so excited to welcome back one of my dear friends, someone that I just respect. I respect their company a ton. And right now, I think it's super relevant for everybody out there because we all know dental insurance is not the greatest. It's shifting. It's changing. It's unpredictable times. So I'm so jazzed to be bringing on Brad. He's with Kleer. Brad, how are you today? How are you, Kiera? I'm doing really well, thanks. So. ⁓ speaker-1 (00:53) Good night, how are speaker-0 (00:57) Brad, I said real quickly, Kleer. didn't give any thing behind it. People who have listened to the podcast have definitely heard me talk before about Kleer for membership programs. So just for those who don't know, let's just have you kind of share what Kleer is, how they can connect with you. And then we're going to dive into it. always like, I hate at the end where it was like, and by the way, if you want to hang out with Brad, so I'm just going to give you guys Brad's info, what Kleer is about, and we're going to dive into how to like really make a predictable income. in unpredictable times. get ready, but Brad, how can people connect with you? What is Kleer all about? Let's just give our listeners a little bit of background on you guys. speaker-1 (01:33) Yeah, so Kleer got started in 2018. And so this is now our fourth year in dentistry and having our software available. And basically what we do is we work with dentists and office managers to help implement and stand up and easily manage their own membership plans, something that's scalable that ⁓ can be successful for their practices. Like, should I go for membership plans as well? ⁓ Or do you feel like most of the airplanes kind of knows that? speaker-0 (02:05) Like let's just at least I mean if you haven't heard of membership plans guys now is the time to get on board with membership plans because I just did a podcast the other day where we were talking about how tis the season for dropping insurance plans like it is becoming rampant people are realizing with inflation what insurance plans are reimbursing that it's really not sustainable and so a lot of people are shifting dropping insurance plans and I think membership plans are the number one way to go which is why I wanted Kleer to get on the podcast today to talk to you guys about it as a great solution to a problem that if you're not experiencing it, you will be experiencing it. I don't think it's a matter of if, it's a matter of when your practice will experience it. So yeah, dive into membership plans just so people understand if you haven't heard of a membership plan yet. speaker-1 (02:50) Yeah, so membership plans are basically like an alternate coverage options for your primarily uninsured patients. Because like real quick background research is a lot of our data shows us that uninsured patients, they come in less frequently, and they accept a lot less treatment compared to their insured counterparts. So what can we do to provide some type of coverage option that doesn't have the red tape and restrictions that insurance traditional insurance has? And this is where with membership plans, these practices can create their own care plans and offer them directly to the patients at a monthly or annual subscription. So like what's included with the membership plan, we see that pricing is anywhere typically between like say $260 a year all the way up to like $380 a year. It can go higher or lower, but what the patient's paying for when they're paying for that 260 to 380, they are getting access to their hygiene and preventative care. And in addition to that, they'll get say a 10, 20 % discount off other procedures. So like I said, the practices have full autonomy. There's no more third party that's really meddling with that relationship and dictating the fees and the treatment protocol. Practices are in full control. They offer a dressing to the patient. So it's a really good patient retention tool. Patients appreciate the benefits that they're now receiving directly from the practice. And we actually see that the membership plan patients are more profitable than the other patients that still remain without coverage. And like over the past two years, like Carrie, you know that a lot of practices have been implementing membership plans, but the pandemic has really acted as like a catalyst during that time because a lot of practices and practice owners who are very cognizant of their patients want some type of coverage option, some type of alternate that they can offer to their patients, whether they're going through financial hardships, they refer load, whatever it is. ⁓ But yeah, that's essentially what membership plans 101, if you will. That's what they are. We help practices automate processes with our platform. and make sure that it's easy to manage and implement and be successful. speaker-0 (05:14) Which I love and Brad, it's funny because for those of you who heard my and Brad's podcast, gosh, it's probably been over a year now. Um, but we talked about me as a fee for service patient and we literally did, like, I was a case study because I wasn't going to sign up for my six month cleaning. Um, because like I work with hundreds of dentists for me to get a cleaning. It's pretty simple to do. I'm on the road often. I really do. Like offices are super nice to me. I can get a cleaning at any practice I go to. But Brad, we like it was a case study where I signed up for the membership program at my dental practice and I literally scheduled my six month cleaning because it was quote unquote free. And so I am a literally a walking in testament that membership plans do work even for somebody who's been in the dental field. And I think I'm pretty savvy when it comes to what people are doing. But just, mean, they got me and it made sense. And something I feel people don't realize is one, a lot of offices right now I've been seeing and Brad, I'm curious from your guys's research, which is why I love Kleer. guys research things so much. So you're very data driven from the research rather than just feelings. And I've been seeing from a lot of our practices that the topics are, how can we drop insurance plans? And I'm always like, the first question I ask is, okay, perfect. Do you have a membership plan in place? Because as soon as you drop this insurance, I don't think practices realize that patient becomes a free agent. They are no longer tied to you. They're going to go somewhere with insurance or if you can get them on a membership plan, they're no longer a free agent patient. They're now tied to you in some way. But guys, like if I'm a fee for service patient, I am literally a free agent walking around and I can go to whatever practice I want to go to. I'm going to choose an office based on location, their responsiveness to me, their cleanliness, if I like their dentist or not, how their billing is, but I'm not tied to that practice. And so without these membership plans, I think a lot of practices don't realize that you can drop insurance plans and get patients to stay and retain and even become higher paying patients than they were before by implementing a membership plan. So that's what I've seen. I'm sure you guys have data on it. Anything that you guys have found Brad in conjunction with that or things you guys have seen on your side. speaker-1 (07:28) Yeah, it's pretty funny. And I touched on how the pandemic has acted as this catalyst. But now the dust has kind of settled after two years. People are understanding how to adapt and how to behave when it comes to COVID-19. But what's really interesting is there's all different types of reasons why practices are implementing these membership plans. Because every practice is different and their priorities are different. So one that you mentioned that's a huge one right now is that they want membership plans in place when they're planning on dropping one, a couple, or several PPO's because they want to leverage the membership plan as a patient retention tool. But we're seeing other reasons too. It's like, I mean, you said so yourself, you were a case study. We're seeing that more and more. Like you heard it throughout the past like six months, the great resignation. It's been, they've been talking about it since like September, October of 2021, but We're seeing that there are more people that are starting small businesses. There are more people that are retiring from their jobs earlier than anticipated. And there's more gig economy workers out there now that we're seeing these larger tech companies like Uber, ⁓ Lyft, whatnot, all these gig economy jobs are in place. And we're slowly seeing that the amount of uninsured when it comes to dental benefits in the marketplace or in the United States. it's growing more and more, what almost feels like day after day. ⁓ So you definitely want to make sure that like when it comes to your retirees, a lot of them have primarily had some type of dental coverage their whole lives and they'll be looking for it as soon as they retire and lose it. So you want something in place for them, for yourself, someone that's a younger business owner, perhaps a millennial, ⁓ those are the types of people that are used to monthly subscriptions. So you want something in place for them, like who doesn't want coverage? So millennials fit the bill. And then lastly, like you said, a lot of practices are starting to really overcome that fear of dropping insurances because we know it's kind of been this necessary evil, if you will, but a lot of practices, they've wanted to do it. They've been a bit hesitant, but now you're seeing a lot of them are. starting to do that and they're being pretty methodical with their approach. I guess long story short with dropping the PPOs, you definitely just want to make sure no matter what you're going to lose patients, but what can we do to mitigate that number? And that's where a lot of practices have them in place. speaker-0 (10:09) Right, I think it's something that is not hard to set up. You guys make it very easy to do it. You manage it. Because I think so many practices get scared of that, like, ugh, how am going to manage this? And that's honestly why I love you guys as a company. I think you guys have amazing values. guys, I've helped with your team so they know dental. They're super innovative. You guys are very, cognitive of learning the dental lingo, understanding the ledgers and how to make it make sense and set it up in a simple, easy way. But Brad, there's something else that membership plans are starting to get a lot of accolades for, and that is creating consistent revenue in inconsistent times, which honestly I've watched a lot of my offices, like they go up and down and they're riding these waves of, ⁓ like in January, was cancellation after cancellation after cancellation because of the Omnicron variant. I was guilty of that. got it too. Like it was just, it was crazy. so people had like, January's it just tanked when in traditional times that wasn't the case. I know September historically is called suck timber It's not a great month. It tends to just be harder But yeah, I know membership plans are really getting like I said these accolades for creating more consistent revenue And that's something I know you guys have been working on So can you kind of touch and explain how a membership plan can create this consistent revenue? When to me I'm like Brad, it's like 200 bucks a month like not even a month like a year How can I create some consistent revenue when I'm used to producing five, 12, $20,000 a day? How can this actually create some consistent revenue for me? speaker-1 (11:41) Yeah, well, there's all types of businesses, whether it is health care or not, deal with ebbs and flows, or they deal with some type of seasonality. So if you just think of ourselves as consumers, I have about probably six different subscriptions, maybe more. And a lot of those business executives know exactly what they're doing. They understand that. You know what? It's better to just have this recurring revenue, whether they're charging me month over month or year over year. They know that I am a loyal consumer to their brand and we'll just use like Netflix as an example. That's why so many different businesses, if you go out there and you're on the Internet or you're just walking from store to store as a shopper, like everywhere now is offering some type of membership loyalty program, rewards program, you name it. It's almost harder to find a business that's not doing it. And basically like why not dentistry? And right now that's what the membership plans are doing. You're getting all of these patients to subscribe to practice where month over month, year over year, you know that you have this predictable revenue stream coming into your practices doors and into your bank account. So no matter what, like God forbid there's another ⁓ variant that shuts things down, I doubt it happens, but. I think the real thing right now is you're starting to see, it's very topical, it's inflation. A lot of people are dealing with financial hardships. You're seeing that all these borrowing rates and interest rates are going to increase. So like, what can the practices do to offer something that seems very empathetic to your patients? You know they don't have coverage. Let's create these care plans and offer it to them. And at the same time, If you see that some of your patients are starting to scale back or push out patient visits because they might be having a tough month financially, this is where no matter what, with having a bunch, whether it's dozens, whether it's hundreds, thousands, whatever, of patients on your membership plan is a better business model for your practice. speaker-0 (13:52) Mm-hmm. think it's a something that I didn't realize until I created a membership if you will I used to do when we first started the consulting company. I was a one Visit and I would bill you after I traveled to your practice and I would send you to the penny the travel and I was almost going broke like complete transparency because it was such like I was always delayed on my revenue coming through and I had a lot of smarter people than myself say, Kiera, you really should switch out to where they just pay monthly, like figure out what your costs are, have them pay monthly. It's easier for the client. They're not getting hit with these huge costs right away. And it's going to be much easier for them. And I will say as a business, it became so much easier for me, like good months, bad months, high months, low months. It's a more consistent revenue stream. And so I think for practices, I had an office and they're a really like adorable office. It's a husband and wife. duo there, Volt Dentist, and the husband was all pro a membership fee. He was like, this is gonna be great. We're gonna be able to, it's going to be awesome for our patients. It's gonna create consistent revenue for us. And the wife was adamant. This is so much work, probably because she knew she was going to have to set it up. Husband's like, this will be great. Wife's like, I don't wanna do this. They ended up setting it up. And it was crazy because last year she told me, she's like, Kiera, it's crazy how much money is actually coming off of these membership plans month over month over month. and we're able to have more retention of our patients. So that's ⁓ a testimonial of a practice that saw the benefits of it. A lot of practices will set these up in separate bank accounts. So it also can become, if you're not needing that cash, a lot of offices were using it to rebuild their stashes of ⁓ emergency funds and rainy day funds and practice growth funds because the membership fees were doing that. So again, I mean, What? How much is Netflix, Brad? You've got that subscription. Do you even know how much your subscription is? speaker-1 (15:49) I think like $12.99 or something. speaker-0 (15:51) Right, I don't even know and that's what I think so cool is because it's 200 to 350 375 They're very low monthly fees that people forget about them It's really not that much and they're still coming to the dentist So I think that that's a very smart logical plan and truth be told like for me as a small business owner for Millennials, I know my sisters my brothers. They don't want to go spend two three hundred dollars to go to the dentist But if it was only fifteen dollars a month they get their two quote unquote free cleanings, which are actually free on a membership plan. It's not dependent on a insurance plan. Why would they not do it? So it's really, I think, taking the, like there's no reason not to do it. It's just, it makes logical sense. And I think you guys are eliminating a lot of the objections through this that's going to retain patients coming to your practice every six months on a much more consistent basis. So I'm all for, I think offices should do it. ⁓ But Brad, I know people are always hesitant. So what are some of the objections you guys get as to why, like, patients don't want to sign up for it or why offices might not want to implement this? Because I hear like, it's just too much work. But honestly, you guys make it very easy. So like, that's eliminated. But what are some of the objections you guys hear so we can help the listeners realize like, this is a true awesome, like, it's not a necessary evil. It's a necessary goodness. Like there's no evil to it. feels so good. What are some of the objections you hear the concerns offices have that we can mitigate for them? speaker-1 (17:18) really good question. on the patient, I'll answer the patient question first, just because it was the first one that you brought up. But believe it or not, the biggest pushback that we see from patients has nothing to do with like their actual experience once they sign up for the membership plan. A lot of it are patients giving the office feedback that they're looking for the catch because they think that the offer is too good to be true. So that is like always, not always. but we hear it consistently from some of our practices. They're like, our patients see it as such a good deal that they feel like that they're gonna get the short end of the sticks somehow. But I think like everything that we're looking at in our economy, it's just like, it's all value driven and it's all consumer experience. So like best user experience possible. And if we're just like comparing a membership plan to traditional insurance or a traditional discount plan, whatever it may be, there are restrictions, there's maximums, there's waiting periods, a lot of red tape for these patients. And that is what the membership plans are essentially removing. mean, who knows what their patients need more than the actual practitioners and the actual front office teams within these dental practices? No one. mean, they know what's best for their patients. And that's the beauty about the membership plan. the patient, they need four crowns, whatever it may be, they can say, hey, is this possible? The doctor can say, of course, like there's no waiting periods. We can get this as soon as you are ready to get this done. So that's really where that seamless process for the patient and that better experience for the patient comes into play. And they perceive more value in your practice as well. So that is the patient question is it's too good to be true. But we do, our success team and support team do help practices overcome that objection. But on the dentist side or on the office manager side, there's some resistance with maybe some high-end or fee-for-service practices that look at the membership plan and say, like, I don't want to cannibalize my cash-paying patients. Like, they're supposed to be paying me 100 % out of pocket. They're supposed to be my most profitable patients. et cetera, et cetera, why would I want to give them a discount through the membership plan? And there's several reasons why. I mean, the biggest glaring ⁓ solution for that is that we see that the membership plan patients are generating twice as much revenue. So that's hygiene revenue, treatment acceptance revenue, and then overall production. They're generating twice as much, and that's extremely consistent across all of our customers. So that is first and foremost, ⁓ Another reason why is because you definitely want to build the patient loyalty like what you mentioned earlier that you were a free agent, you definitely want to make sure that you're retaining those patients. And like if you go and check out, say like, I hate to mention names, like names here, but if you go to Delta Dental's website, and you see their homepage, they're actually proactively marketing to individuals, small business owners, retirees. So the last thing you want are those fee for service patients to go and look for individual insurance plans where you're probably getting the worst reimbursement possible. speaker-0 (20:49) That was a politically nice way to say that. speaker-1 (20:56) And then the last thing is a lot of the practices, like I get it. Like you think that the members that these uninsured patients are coming in consistently, but honestly our data and what we've seen from our prospects, like it just is very consistent where the average uninsured patient really does come in once every two years and they accept 50 to 75 % less treatment than insured counterparts. And on top of that, a lot of practices, they'll just give out like these arbitrary discounts to cash paying patients, 5%, 10%, 15%, we've seen up to 20%. So based upon the data we've been collecting, the fee that they collect ultimately from the average uninsured patient is lower than the membership plan patients. you know, I understand it seems very counterintuitive of, you know, this patient might pay me a hundred percent out of pocket. And if I give them the membership plan, I'm giving them a 10 % discount, I'm losing that money. But you kind of just have to trust the process and a lot of the data that we've been putting out there is it's extremely consistent and it shows that you will ultimately double your revenue and your patients will have the best experience possible and see more value in your practice with the membership. speaker-0 (22:15) Well, and I love Brad one of reasons I love our podcast is one. just like you I like your company but the second one is I feel like I really get to be a walking testimonial for membership plans like in my practice that I ran that we were doing 365 a month like it was insanity in a five-up practice Guys, I like close the bulk of my cases with membership plans because there was no waiting period There was no deductible there was there was nothing I really could just give these patients an amazing discount and like you said Brad A lot of patients or practices are terrified to give these discounts, but myself, I'm literally a walking advertisement of what it's like to be in a practice and offer a membership plan. But then on the patient side, remember, so the practice that I was going to, I didn't love their membership model. was like, you could join like silver gold or platinum or whatever. And I thought I'm not going to have much work done. Honestly, if I need work done, I work with hundreds of dentists. Well, it turns out I had a filling chip and it was driving me nuts and it was Just bothering me and I wasn't going on the road for a week. So I thought, well, I'll just like go to the practice. So they were upgrading me to a higher membership fee, but I literally didn't pay out of pocket for the filling. I upgraded my membership to get a discount on my treatment. like just that mindset, I'm a fee for service patient. I'm a, and again, I hope offices are really gathering fee for service. Patients are not loyal to you. Yes, they like you, but just think of them as free agents. They can go anywhere at any time. If you are too far away or they don't like your front desk or the way it was scheduled, they didn't like there's nothing that tethers them to you at all. So with this membership plan, they're going to come in for two cleanings. So two opportunities for exams, better patient care, most likely you'll probably diagnose something on them. You give them a discount for me seeing that filling at what 350 I think was the filling. Maybe it was 500. I just was like, shocked. been a long time since I paid for dentistry. Thank you to everyone who's given me free dentistry my whole life. Like, whoa! ⁓ But the fact that I got a 10 % discount on my filling, even though that's $35 on 350, I did the filling same day. Whereas if there's no decay, just smooth it, I don't really need this filling fixed, I could probably get by. But because I had a discount, because I had a loyalty program, if you will, I did the treatment. So Kiera Dent, who I think is one of the strongest dental advocates out there, knows their ploy, knows what they're doing, knows the membership plans, knows all these things. I talked to Brad, I know Claire, I've worked with you guys for so long, and even myself, with that small discount, I did more treatment, I didn't go on the road, it was convenient, and I was tethered to my practice. So I really feel that offices, again, like I said earlier, this isn't an if, it's a when, and I think for us in our consulting company, We have a checkbox of making sure our practices have membership programs in their practices. That like, I don't care if you're fee for service. I don't care if you're a DSO. I don't care if you are corporate. I don't care if you are a solo practice because membership fees, I am such a believer in them. I'm a believer that it's better for the patient. I don't believe that dental insurance serves the patient. I think it serves somebody else. Whereas membership fees, really do believe in membership plans serve the patient. There's no deductible. There's no waiting period. Like, It's so cheap to get those fillings or those cleanings done. We had unlimited x-rays. thought that that just sounded better. And honestly, nobody ever took advantage of us. And then we did like, you could do 10 or 20 % off of treatment. So it really, to me, I like, I people to dump their insurance plans on their own, like canceling when it was open enrollment in November, because the membership plan just makes sense if you explain it to patients. So Brad, I just love that you guys do. this. I love that Kleer is such an easy path for getting a membership plan because I think sometimes it can feel daunting of how do I do this? How do I track it? How do I make sure I'm compliant for my state? You guys also have like brochures and flyers and so much information for the patients that I feel you guys are a plug and play solution for membership plans that for practices who want to get started, which all of you like to me, if you're a Dental A Team listener, it's not an option. Like just do it. Just sign up for a membership. Plan program. So Brad, how does it work? So let's say I'm in office, I've listened to the podcast and I've said, okay, you've convinced me, I'm gonna take my fee for service practice and I'm gonna turn it into a membership. I feel like you're stabbing me in the heart, but I don't want my patients being free agents. I heard Kiera, I'm gonna try this. How do people even start? What is the process to start a membership program? speaker-1 (26:50) Yeah, so I mean, the first thing that they can do is they can visit our website that just Kleer it's Kleer.com ⁓ or they can shoot me an email. It's just Brad@Kleer.com And the first step is just sitting through a demo that typically takes about like 30 minutes. And that's just where someone walks you through all the intricacies of the software, our success team, all the processes that we have in place to make sure they're successful. And then as soon as they've seen the demonstration and they want to move forward, there's really just two calls. The first is our onboarding, what we call the fee consultation. That's where we help design the plan. So we configure the plans. We set the pricing, ⁓ set the fee schedule, all that good stuff. And then the next call is really the training call. And then they're ready to launch. So it's funny. We talked to a lot of prospects and they think that it's going to be a burden. to get this going, I mean, that's essentially why you're outsourcing it. A lot of teams, we understand they might be struggling with turnover, but at least with Kleer, this is providing some type of consistency, some type of rock, regardless of new employees or losing employees. ⁓ But as soon as they're up and running, ⁓ it's honestly just, it depends on the team's availability. ⁓ And then we can get them going, we'll launch your plans. We have some move within a week ⁓ of after the demo. And then once they're launched, patients can sign up and they're ready to go. It's that easy. speaker-0 (28:27) That's awesome because I will just put it out there. I was an office manager. I was a front office. I listened to a lot of content and I heard a lot of great ideas and there is a difference between like knowledge and execution and execution will trump knowledge every single day of the week. So you can sit here and hear this, but getting it executed, implemented and utilized I think is the biggest piece. So I'll just pose a question. Like we've talked about this quite a bit on the podcast and I'm going to say choose your heart. or choose your own adventure here, but I think choose your heart is a smarter one. Is it harder for you to constantly call insurances and get an insurance breakdown? Like just tell me how much time that actually takes versus calling Kleer and having a 30 minute demo and having it signed up and getting your patients to transfer away from insurance plans. To me, like if I could give up and never have to call another insurance verification program ever again in my life, I would switch to a membership plan immediately because on membership plans, You don't have breakdowns. You don't have to go and figure out what the insurance is estimated to pay. You don't have to fight claims. You literally sign them up. They pay you monthly or in full and you give them a discount. And it is that simple. So I would just say, I love Kleer. think you guys, there are cheaper membership programs out there. However, I think you guys have the best customer success and the best patient experience as far as the portal goes and making it easy. that I like, yeah, you guys can go find a cheaper membership program. I'm not going to beat around the bush. I hear it from a lot of clients like, but Claire was so expensive. And I'm like, you're right. But the patient experience is top notch. And that's what your patients are going to complain about. If it's not top notch and it's not easy for them, they're going to drop the membership program because it's not easy. Like think of the apps that you just give up because they're just dumb and junky and you can't handle it. Like I'm ready to dump TD Ameritrade as my investing company. I'm so sick of their freaking app. Like if you ask me one more time to transfer and have to give you all my information, like I'm quitting Vanguard is like leaps and bounds better. So just thinking of the two differences. So Brad, I am just grateful for you guys. And I truly am like petitioning you guys, like get your dang memberships in play. Insurance droppings happening. Inflation is going up. You've got to find a way to retain these patients. And I think membership plans are the solution plus residual income in uncertain times. So Brad, super jazz guys reach out Brad again. How do they get in touch if they want to talk to you? speaker-1 (30:46) If they want to reach out to me, just shoot me an email. It's Brad@Kleer.com and I will get back to you ASAP. Kiera Dent (30:55) I hope you all loved today's episode as much as I did. It is crazy to think that this many episodes have been released since we started the Dental A Team Podcast. And I started looking to say, my goodness, our listeners need to be reminded of some of the things they may have learned a year ago or two years ago or five years ago, because so many things in our practices weren't relevant back then when we heard them, but they are relevant today. And I would be doing you a huge disservice if I didn't re-release some of these episodes for you to remember, to refine. to optimize and really truly if you ever need a topic or you're like, my gosh, I wonder if the Dental A Team has anything like this, go onto our website, TheDentalATeam.com, click on our podcast tab and you can literally search any topic. So whether it's overhead or hiring or firing or team morale or engagement or case acceptance or hygiene or associate onboarding or whatever it is, we have so many episodes for you. And so I am going to intentionally be re-releasing some of the top best episodes for you, pulling back some of the ones that I needed to remember, some of the things that I feel for you to really, really relearn right now and to re-remember, or if it's the first time, welcome. I'm so happy you're listening to it, but I hope you truly enjoyed today's episode. I hope that you share this with somebody. I hope that you go and implement today because we only have one day. We only get today. And so making today the best that it possibly can be. If we can help you in any way, shape or form, reach out Hello@TheDentalATeam.com. And as always, thanks for listening and we'll catch you next time on the Dental A Team Podcast.
In this episode of The Stress-Free Dentist Podcast, Dr. Eric Block is joined by Dave Monahan, CEO of Kleer and Membersy, to explore how dental membership plans are helping dentists move away from insurance dependence and take back control of their profitability. From automation and compliance to patient behavior and small business opportunities, Dave lays out why a well-run membership plan is no longer optional, but essential. Whether you're a new practice looking to build loyalty fast or an established office ready to drop PPO plans, this conversation will help you rethink your business model and your revenue stream.
There's an easy solution for patients who can't afford treatment: membership plans. In this episode, you'll learn how to structure your plan, price it so patients sign up, and get your team on board.The DPH coaches share what's worked in their practices and easy mistakes you can avoid, whether you're creating a plan or revamping one you already have. Tune in for tips to build a plan that keeps patients coming back and feels like a win for everyone!Topics discussed in this episode:Why membership plans are good for your practiceHow membership plans benefit patientsPlan structures and pricingHow to get team buy-inMarketing and getting patients to sign upTo download the Membership Plan Documents mentioned in the episode click here! Text us your feedback! (please note: we cannot respond through this channel)) The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever felt overwhelmed by the complexity of dental membership plans? Uncover the secrets to making them simple and effective in our latest episode! We'll share practical insights drawn from our journey at Nelson Ridge Family Dental, showing you how to boost patient retention and attract cash patients without the hassle of external companies. Listen as we break down the straightforward benefits of our in-office membership plan, including two cleanings, unlimited x-rays, exams, and emergency visits. Discover the importance of simplicity and transparency in presenting these plans to your patients, and how strategic pricing can become a game-changer.Learn how we manage everything internally, ensuring patients see the value right away. We also discuss the crucial role of the front desk in promoting the plan, making it an essential tool for insurance independence and business growth. Plus, get a sneak peek into the upcoming DPH Hero Collective, a community crafted to support dental professionals aiming for greater success. This episode is packed with actionable advice to transform your practice with an effective membership plan!At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
Are you tired of complex billing structures and challenging patient finances? In this episode, we connect with Dr. Abby Neville, who has transformed her dental practice by leveraging the remarkable Plan Forward membership plan. This innovative package simplifies processes, cuts costs, and uncoils the often tangled world of insurance and payments for both patients and practitioners alike. Dr. Abby takes us on a journey of transformation—a success story wherein she harnessed the Plan Forward initiative for enhanced savings and preventive care. We delve into the nitty-gritty of how the plan works, how easy it is to implement, and the impressive time and cost savings it offers. Hear from Dr. Abby as she underscores the paramount importance of patient well-being and why centering your practice on their best interests is the key to successful utilization of the membership plan. What You'll Learn in This Episode: An in-depth understanding of Plan Forward membership plans The simplicity and cost-saving nature of Plan Forward The role of treating patients well and focusing on their well-being in successful plan implementation The benefits of preventive care under Plan Forward Steps to implement the Plan Forward in your practice Tune in to learn how you could potentially revolutionize your practice with your own membership plan! Sponsors: Don't just look ahead. Plan Forward. Discover the dental membership plan partner that empowers your entire office. Created by a team in your shoes. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://www.planforward.io/ Mentions and Links: Community/Groups: Dental Gumbo Group Organizations: ADA
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Are unpredictable earnings affecting your dental practice? Discover a proven solution here! Today's episode features a conversation with Jordon Comstock. He's the CEO of BoomCloud, a software platform that helps dental practices build and scale robust dental membership programs. Having been in the industry since 2006, Jordon is an expert in reshaping dental practices with innovative membership plans. While this sales model isn't widely used in dentistry, he delivers a fresh perspective on patient retention and the financial strategy behind it. While we zero in on creating a sustainable and profitable dental practice in this episode, Jordon shares his insights on building a million-dollar membership plan, which not only boosts revenue but also revolutionizes patient care and loyalty. By adopting this financial model, dental practices can guarantee themselves a steady income stream. We also explore creative membership plan offerings, discussing how they cater to various patient needs and demographics. Jordon also emphasizes the importance of data-driven strategies for pricing in the process of producing affordable yet profitable plans. Tune in to learn all about dental membership plans and how they can transform your dental business model for success. — Key Takeaways: Introduction (00:00) Meet Jordon Comstock and His Company, BoomCloud (01:24) Recognizing the Need for a Membership Plan (04:23) All About Creating Membership Plans (06:00) Promotion Strategies & Membership Psychology (18:49) BoomCloud's Pricing Structure (29:25) Quick Q&A (32:00) — Additional Resources: Find “The Million Dollar Membership Plan Book” here: https://boomcloud.myclickfunnels.com/million-dollar-book Learn more about BoomCloud: https://boomcloudapps.com/ Follow BoomCloud on Social Media: Facebook: https://www.facebook.com/boomcloudapps LinkedIn: https://www.linkedin.com/company/boomcloud/ Instagram: https://www.instagram.com/_boomcloud_ TikTok: https://www.tiktok.com/@boomcloud.com — Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/ This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/ Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Ever wanted to hear straight from an office manager what the benefits of a membership plan might hold? Today, Heather, an office manager with 14 years of experience in the medical realm, unravels her story covering the immense benefits of dental practice membership plans. She elaborates on how regulations and protocols in dentistry may seem complex but with innovative systems like Plan Forward, keeping tabs on membership plans has never been easier. What You'll Learn in This Episode: Heather's journey into the dental industry and how she adapted to the intricacies of dental administration. The pivotal role of effective communication in explaining membership plans to patients. The importance of providing bespoke membership packages that align with a patient's needs and budget. The effectiveness of PlanForward's upgraded system in effortlessly tracking membership plans and their expiry dates. Real-life testimonies about the positive impact of membership plans on patient retention. Are you ready to dig into the secrets of successful dental practice management with tips straight from an office manager? Tune into today!
Get a Free Marketing Assessment with Gargle here!In today's episode of Monday Morning Marketing, we sit down with Jake Goates from Gargle to dive farther into the world of Membership Plans. Setting up a successful membership plan can be a game-changer, so it's important to start off on the right foot! We explore the essential first steps, answering the "what, when, and why" questions surrounding dental membership software and membership offerings that have been proven to succeed. Jake shares valuable insights, from crafting a FAQ to ensure consistent responses from your team when patients have common queries, to the key to getting patients on board with the plan. We also uncover the golden rule of marketing: communicating something seven times in seven different ways for maximum impact. Plus, we address concerns about scaling without a monthly payment option and leveraging your sales contacts for invaluable insights on membership plan setup. Tune in for a comprehensive guide to making your membership plans a resounding success!You can reach out to Jake Goates here:Website: https://www.gargle.com/Visit for a discounted rate on DentalHQ's membership plans: https://www.gargle.com/in-house-dental-plans/Other Mentions and Links:Dental HQ CommunityCONNECTDental HQ BusinessCONNECTDelta DentalIf you want your questions answered on Monday Morning Marketing, ask me on these platforms:My Newsletter: https://thedentalmarketer.lpages.co/newsletter/The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041Episode Transcript (Auto-Generated - Please Excuse Errors)Michael: Hey, Jake. So talk to us about in house membership plans. How can we utilize this or what advice, suggestions, or methods can you give us that will help us Jake: with this? Yes, uh, do them. That's the short answer. Uh, there's a lot of moving parts. And so traditionally speaking, I've, you know, I've dealt with everything from the strictly fee for service to very heavily PPO practices.And it really doesn't matter what situation you are in. There are always going to be consumers out there that don't know about them. And so. The first step is really once you establish what it is for your practice and you design it the way that you feel is going to be most beneficial and the most natural for the type of practice you are, once that's all documented, you've got it ready to roll.You've got to get the whole team on board. You've got to come up with your own list of questions of frequently asked questions that you know you're going to get. And role play those questions over phone calls in your trainings, however, you need to so that the whole staff is on the same page answering the same questions in the same way, once you feel like that training has rolled out, and this does not have to take long.Don't overthink it, but. I think starting is the first thing, and then how are you going to educate and go to market? How are you going to let your existing patients know about it? we've all heard in marketing, you've got to, you know, to market something or to communicate something, you've got to communicate it seven times in seven different ways.And so what are those seven different times? What do those look like? And then how are you going to communicate that? What, you know, how are you going to go about marketing it in seven different ways? As you start to grow it, I think where I find a lot of my practices get it in over their skis a little bit, is they will, they'll, they'll outline the entire thing and then they will fail on follow through.It's this beautiful idea, but nobody's quite sure and they're a little bit uneasy on how to, how to really start managing that in their system. And so sometimes they'll say, well, I got to go hire a software, you know, and like at Gargle, we've managed to partner with Dental HQ. And the number one reason we chose to partner with Dental HQ is because they have something called Community Connect and Business Connect, and it is the way that it scales it.So a lot of times people say now I've got this thing, but we've only got 50 members that have ever signed up for our in house plan, and they don't know exactly how to scale it and get more and more enrollments on a consistent basis. They might have a good flash in the pan, get 15, 20 people to sign on, and then it sits there, so as you get it all documented.My recommendation is typically you want to manage that in house before you go and buy a software because you're gonna get a feel for how much of this can I manage as I'm getting the ball rolling and your practice management systems are equipped to typically keep track of this, but it gets to a point.The scalability side is where people get stuck. And so to really make it a revenue stream for their practice and a benefit and a loyalty patient retention tool, that's where you really need the software to come in and you have something like dental HQ, where now it's managing the billing a given and it's giving them more than just you got to buy into it.Family of four is going to cost you 1000 up front today. And that's a barrier to entry for a lot of families to come up with the cash. So, the software allows you to provide payment plans that you no longer, and you no longer have to train your staff on how to manage and when to bill it and, and getting it all put into your own internal system.That's where something like Dental HQ comes in very, very handy. But, I find that people will sign up for Dental HQ, they might pay a couple hundred dollars a month to start it, but they don't even have a few hundred patients in there or even a couple dozen patients in there to cash roll what they're paying for their software.So they get over their skis a little bit by signing up for the software before they're even ready. So thinking through it. That's where the, the consultant comes into play and people who have done it before and your colleagues networking and asking them, how did you roll yours out? But then once you get to the point of knowing, okay, I've got the way to market it seven times and communicate it seven times, seven different ways, and I've got the infrastructure to hold it.Now I want to go and find the software for those first, you know, a few dozen that I've now signed up and it's getting to a point where it's taking a little bit of time. Now, when you sign up for the software, it'll pay for itself because you already have people enrolled, you're plugging in and then you're building more around it so that you can scale it.Michael: I like that. I like that. So have the impression. So then what should we have ready before signing up for a software? I know you said the seven ways you should market it and what are the things? Jake: So the other thing that you typically want, you want to make sure that you've got somewhere on your website that is outlining what you're ready to publish on your website.What is the program in layman's terms? do you have a monthly plan and a way to collect those payments? You know, does your processor allow you to plug in recurring payment plans? Is it integrated with your practice management system? A lot of times I have practices come to me and say, holy cow, we set it up, but our merchant processor does not integrate with our practice management system.So, I have to set tasks on my calendar to go in and see who's enrolled and then I have to go over and make sure I set them up and I manually bill them if we offer them monthly payments. A lot of practices, they don't want to have to do that. It's too much work for the staff. And so that's why they opt into just offering an upfront annual plan.Well, consumers, when it comes to insurance and benefits, and I know we can't call it insurance, but an in house plan in a consumer's mind is a, is an insurance plan. You have to be able to offer them a monthly, quarterly, or annual option, or you will never scale it. And so I'm yet to deal, you know, the thousands of practices over the past decade that I've consulted with on this very rarely.I bet I can count on 1 hand. How many had more than 100 people enrolled where they had been doing it for a short period of time. They've been able to scale it successfully without offering. A monthly payment plan, if you don't have a way for people to get in on a monthly basis, that's a barrier to entry that can make it very difficult to scale.And so, from an infrastructure standpoint, it's making sure that, you know, what are your current capabilities within your. It within your merchant processor within your website. If you have a patient portal, what do you want to be able to communicate? And what tools do you want to give your patients to know the benefits of their plan?And if you don't have that in place, then yes, start with a consulting call. You might as well book yourself a demo with someone like dental HQ and or talk to your Marketing consultant who hopefully knows something about how to market one of these plans that will allow them to talk you through some of those components.But the number one thing is you've got to have it outlined in a way where you then know, can my system support this? Or do I need to sign up? And yeah. And some of my clients, they do need to sign up for the software right away, but they have a plan structured and they know their UCR codes and they know exactly what they want to apply discounts to or what they want to charge.So it's a lot easier to quickly plug into a software and scale it quickly. But if they don't have those other components in place outlining what they want their in house benefits plan to look like, then they'll sign up and they'll pay one or two or three or two. In some cases, six months of a service that they're not even able to utilize because they're still organizing it.Michael: So have it all structured and organized way beforehand. Yeah,Jake: and that's where the free demos come into play. Use the sales. Sharks out there and the sales energy that they're willing to share information, right? They're willing to go to bat and earn your business, make them earn your business, ask them those questions.So how do I structure this? Show me how I would structure it in your software. When you ask that question in a sales demo, they're at the same time training you how to roll one out. How to build one and it gives you ideas that maybe you didn't think of before the first time I saw a demo from Dental HQ, I was blown away at how simple their screen was of plugging in UCR codes and determining what type do I want a perio maintenance plan?Do I want a senior discount plan? Do I want? A family of four with additionals, or do I want just the family flat rate, regardless of how many people, which a family like mine would kill you because I grew up with 12 siblings, so it's like you better have a plan in place for those those different sized families and individuals.And if you want to apply different types of discounts, but seeing a sales demo with those software tools will oftentimes give you a lot of the road map that you need. And you can tell them point blank, tell the salesman, I'm not ready. I know I need to do X, Y, and Z. A good salesman of one of these tools that are out there will tell you, we can help you build that the right way.And we can do it in a way that by the time your second payment comes around, you'll already have tools that are getting some of your patients a record into this plan. Michael: Okay. that's really good. That's really good to know, like utilize the salespeople, have this plan in place. And then once we have it in place, the ways to, the seven ways we should market, is it seven ways or seven times?Jake: So, to your existing patient base, you need to do it seven times in seven different ways. So that's at check in, having a brochure right there on the counter that you can hand them. You know, I noticed you're with Delta Dental. We're coming up on the fourth quarter. When is your open enrollment to sign up for next year's plan?Oh, I'm not sure. That's through my husband's work. Well, you may want to take this and chat with your husband because this new in house plan typically saves, families about, 200 a year, whatever. Do the math and the comparative analysis of, do you know what you're paying on your monthly premium for, for Delta?No, I have no idea. You know, we've found the average patient has told us that it's this much. And ours is only this much, but you get all the benefits, not to mention there's no maximum benefit. So a lot of it is the education. So when you're checking people in having a brochure, when you're in the chair, and you know, your hygienist has just diagnosed, you know, that they're going to need a period maintenance plan, your insurance may have a benefit of covering X. Have you heard about our in house plan? Oh, yeah, they just gave me a brochure up front. I would definitely consider it based on what we just discussed today and what we just saw. So before you opt in to sign up another year for your group policy that you're getting through your employer, I think you'd probably not only save money on your insurance premiums every single month next year, but you'd probably save a little bit of money on the period maintenance plan because of what we offer.So, People don't know about this, and consumers will, will jump on board. I've done this chair side with patients before and with doctors when I've been training them. And it's really interesting to watch as the hygienist walks out with you after and goes, Holy cow, you made that so easy to talk about.And the reality is everybody hates insurance companies. So play that to your advantage, you know, insurance is great when you need it, but in dental, it's very different. There's a max benefit and with the work that we just talked about and the, the, you know, as you're walking them out, you should really consider that.Give us a call. If you have any questions, so and so is our patient coordinator, have them introduced. Then that patient coordinator can follow up. There's three in one visit. Three ways that you just communicated to a patient of record that you have an in house plan. Now, do you also have a drip campaign that's going out in an email blast to your patients on a monthly basis, letting them know about it?Do you have an SMS blast campaign going out to their cell phone with a link to your website with the page of your website that highlights what your in house plan is? Do you have a postcard that you're mailing out? Or an appreciation thank you card where you're inserting that from the hygienist where, you know, they're a good candidate, you know, are they writing a quick thank you card and stuffing that in there to send them as a follow up.So that's what I mean by you've got to communicate 7 times in 7 different ways or people will not understand it. they won't be aware. Um, of what it is and how it's going to benefit them. So the other thing that I love more than anything else is when you get the software going in your favor, that's managing this plan, showing you your enrollees, what their discounts are.When you find a partner like a dental HQ, they have this thing called business connect. And my favorite one is their community connected, because what you do is you can customize a plan. You can literally go to the call center. On the other side of town that, you know, I've got a client in Boston that actually did this, they found this call center that had like 1500 employees in it and they were offering a group dental plan and only about 30 percent of their employees were enrolled in their group policy.Well, office manager, super ambitious, went in, said, hey, who's your, preferred provider for dental benefits for your employees? Oh, we go through so and so have you ever considered partnering with a dedicated private dentist that allows your employees to pay less and then you can offset the cost.If you so choose as an employer, community connected business connect allows you to present your in house plan to other businesses and community groups and say, if you would like to offset 50 percent of their premium each month, yeah. You know, call it 40 a month to be part of our benefits plan or our in house plan.If you cover 50%, you can just debit the other 50 percent out of the employee's payroll, and then we just bill you. And they can set that up all easily enough, not to mention you get all of the recent, all of the tools to create. Through Dental HQ's portal, the ability for patients to go and enroll and sign up with a dedicated link for their employer.So, it's co branded. It looks like my employer is the one who negotiated this incredible deal. I had that client that was literally getting people enrolled before they even booked their first appointment to come in for a cleaning. Yeah. So, there's some really cool tools out there and if you leverage them and understand what they are, it's not as daunting to...Both create and roll out and then maintain and scale your in house plan. Michael: Yeah. No, nice, man. I love that. Awesome, Jake. I appreciate your time. And if anyone has any further questions, where can they reach out to Jake: you? Uh, just gargle. com, uh, G A R G L E. com. Uh, you submit a form or you can call directly in and we'll get you on the phone.I work more with the client strategy on the backend, but, utilize our sales team, ask them questions, see what else they can do to, to help connect the dots for you guys. Michael: Awesome. Jake, I appreciate you. And thank you so much for being with me on this Monday morning marketing Jake: episode. Thank you. It's awesome to be here.
In this captivating podcast episode, Gary highlights "Three Mistakes Dentists Make with their Membership Plan." Experience the wisdom of an industry expert as he unravels these common pitfalls, championing the virtue of simplicity. Gary offers actionable advice on crafting a straightforward, single-plan approach, targeting a broader audience, and setting the optimal discount percentage at 10%. Tune in for a concise yet enlightening exploration of dental membership plans and their potential to transform your practice.
Jagran HiTech: Your weekly Tech and Auto News podcast Podcast
अब बेहद सस्ते में ले सकेंगे Amazon Prime की मेंबरशिप, Prime Lite Membership Plan लॉन्च जल्द 500 सब्सक्राइबर वाले यूट्यूब चैनल होंगे मोनेटाइज:3 हजार घंटे वॉच टाइम भी पूरा करना होगाWhatsApp में आ रहा है नया फीचर, भेज सकेंगे वीडियो दुनिया का सबसे पतला फ्लिप फोन लॉन्च करेगा मोटोरोलाInfinix Note 30 5G लॉन्चInstagram Notes में एड हुए 2 नए ऑप्शनबेकार के स्पैम मैसेजेज से आ गए हैं तंग? इस तरह तुरंत कर दें डिलीटSee omnystudio.com/listener for privacy information.
In this episode, Mallory Littleton, Group Account Manager at Kleer, dives deep into how dental leaders can better address a lack of dental coverage within their patient base and explores the strategic benefits of in-house membership plans to improve patient access to care, practice production, and profit.This episode is sponsored by Kleer.
In this episode, Mallory Littleton, Group Account Manager at Kleer, dives deep into how dental leaders can better address a lack of dental coverage within their patient base and explores the strategic benefits of in-house membership plans to improve patient access to care, practice production, and profit.This episode is sponsored by Kleer.
Join us as Gary shares game-changing insights on how to boost your dental practice with an in-office membership plan. From naming your plan to pricing strategies, patient retention to legal support - we cover it all. Don't miss out on this valuable episode that can help you take your practice to new heights!
In this episode, Gary and Naren discuss the benefits of using membership plans to attract new dental patients without insurance. They explain the limitations of insurance plans, reveal the untapped market for dentists, and share tips for attracting patients through membership plans.
The Automatic Patient PodcastThe Million Dollar Membership Plan - Book
What's up welcome back to another Sunday with your favorite podcast we had our good homie back ms.minimeeks good to hear her voice and have her back talking her shhhh y'all just gotta come check us out see what crazy things we got in stores today!! The song in the beginning is by Kyng alan- Get a room available on all platforms --- Send in a voice message: https://anchor.fm/cooloutcorner/message
In this episode, Emmet is joined by Dr. Brett Wells, Founder of DentalHQ, and David Harris, Founder/CEO of Prosperident to discuss how prevalent embezzlement is in the dental profession and how you can combat it. They cover how an in-house membership plan helps prevent embezzlement. Dr. Wells and David also share their 5 accounting best practices to ensure the success of your membership plan, fraud/embezzlement signs to look for, how technology can help, and more. For More Info Visit: https://www.dentalhq.com/ Email: eric@dentalhq.com
With the increased costs of operating a dental practice, along with other economic pressures, dentists are increasingly looking to in-office dental membership plans to increase profitability. In this episode of The Art of Dental Finance and Management podcast, Art meets with Brad James, Director of Strategic Partnerships of Kleer, to discuss how dentists can profit from offering their patients an in-office dental membership plan. Reach out to Art if you have any questions regarding dental finance and management for your dental practice. More information about the Eide Bailly dental team can be found at www.eidebailly.com/dentist.Being more strategic in all aspects of your dental practice will lead to increased profitability. https://www.eidebailly.com/industries/health-care/dentists#chatForm
In the Virtual Lemonade Stand, Crystal and Emily are joined by Ryan and Stephen from Wit Digital to talk about branded Campaigns in the Digital World.Ryan is a strategic-minded Marketing Manager. With a decade of digital marketing experience blended with traditional platforms (Broadcast, Print, Radio), Ryan brings a unique set of skills to the Branding & Converting table.Stephen has been an entrepreneur for 17 years and doing SEO since 2007. His agency, Wit Digital, is focused solely on helping home service businesses hit their goals using custom digital marketing solutions tailored to their business. Sip some lemonade with us today to get these questions answered:• What does it mean to have branded campaigns?• What is a paid digital ad?• How do I find the right digital company for my business?Wit Digital is providing our listeners with a FREE 12-Month Analysis Customized To Your Business!So head over to WitDelivers.com, fill out their contact form, and be sure to let them know you listened to them From The Yellow Chair.If you enjoyed this chat From the Yellow Chair, please rate, review, and subscribe from wherever you're listening. We'd love to hear from you; what are you liking, what are you loving? What do you want more of?Interested in being a guest on our show? Click >>HERE
Do you track your marketing?How would you know what works if you don't?When you begin any campaign, you make a goal for what you want the results to be. How else would you label it as "Success" or "Failure"? Don't tell us you go off of your gut feeling! Today, From The Yellow Chair, Crystal and Emily talk about unique ways to maximize your tracking efforts. Ensuring your results are accurate.Sip some Lemonade with us to learn:• Why tracking is important• Tools to track your marketing spend• Where to focus your tracking efforts• Difference between branded campaignsIf you enjoyed this chat From the Yellow Chair, please rate, review, and subscribe from wherever you're listening. We'd love to hear from you; what are you liking, what are you loving? What do you want more of!Interested in being a guest on our show? Click >>HERE
Kiera is joined by Brad from Kleer to talk about the perks of membership plans over dental insurance, why a membership plan can create consistent revenue for your practice during uncertain times, and how to even start putting together such a plan. Kleer, by the way, helps roll out membership plans effectively and successfully to uninsured patients Kiera and Brad also touch on why patients may be hesitant to sign up for a membership plan and dental practice resistance, and how to overcome each. Episode resources: Learn about Kleer Touch base with Brad Listen to episode 343, A Revolutionary Idea: Membership Programs for Small Businesses Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes
This week.. we are going to talk about how we should approach marketing from an owner's standpoint! Just like everything when you run a company, how the team reacts to things starts with the leadership team. That is the same with marketing. If your leadership does not value it, neither will your team.Trey McWilliams, owner of McWilliams and Son Heating, Cooling, and Plumbing gives our listeners raw and real advice from an owner's standpoint. Trey will discuss:How should we perceive marketing as an owner? How do we calculate marketing spend? What are key factors we should focus on to get our operations ready for marketing? If you enjoyed this chat From the Yellow Chair, please rate, review, and subscribe from wherever you're listening. We'd love to hear from you; what are you liking, what are you loving? What do you want more of!Interested in being a guest on our show? Click >>HERE
Today we are answering the real question all contractors want answers to…. How do we get our team on board with all these “cheesy” marketing tactics? Today in the Lemonade stand we have Shea Smith, Operations Manager for the HVAC Division of McWilliams and Son Heating, Cooling, and Plumbing. Shea shares with our listener's advice on how to use marketing to push our team. It is very important that not only your team knows what marketing tactics you have running, but it is also important that your team understands the purpose of the offer or promotion. In this episode, Shea shares with us:What is “cheesy” advertisingHow do we even price these things without cutting our profits?How do we build value with the customers on these promotions? Winning our Team and Coaching them! Don't forget to download some examples of role-playing scripts that Shea uses with his team: Click >>HEREHERE
Do you want to create a win-win situation for your dental practice and the small businesses in your community? Then consider offering your practice in-office membership plan to small businesses! Learn more about this by listening to this episode. Register for the 3-Hour Masterclass: https://bit.ly/3rmWgMY Learn more about Gary Takac's practice coaching program: https://bit.ly/3J0Arcc Grow your practice with a FREE marketing strategy meeting: https://bit.ly/3gm6bfA
Nowadays, the number of patients who have dental insurance is decreasing. You can turn this trend into an opportunity to reduce insurance dependence in your practice and get patients for life! In this episode, Gary and Naren talk about the practice in-office membership plan and how to grow it. Listen now! Register for the 3-Hour CE Masterclass: https://bit.ly/3KuozAL
Join my email list here: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyGuest: Jordon ComstockBusiness Name: BoomCloudCheck out Jordon's Media:Fair Health Consumer - Pricing Tool By LocationHost: Michael AriasWebsite: The Dental MarketerJoin the podcast's Facebook Group: The Dental Marketer Society My Key Takeaways:Accepting PPOs can be helpful when starting and more of a problem later.Focus on inactive and existing patients first!.3% to .5% the median income of your location is a good price to start a membership plan.Offer a one time signup fee for new memberships and give this to your associates.Memberships cause patients to feel more invested and spend more.Recurring revenue is more valuable to practice buyers.Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes!DON'T FORGET TO:Join The Newsletter here and be a part of The Dental Marketer FamilyClick here to see how you can attract new patients immediately and consistently!Click Here to join the Ground Marketing Facebook Group
Do you ever find yourself being a part of all these benefit programs? First, you have your favorite coffee shop then you have your favorite retail store all because you wanted that initial discount. Well, even service companies have membership programs and to a consumer.. they are really beneficial.In this episode, we talk about maintenance programs and how we, as contractors, could really ramp those up with refining, internal promotion, and marketing of the benefits. If you listened and liked our branding episode (episode number 1) you will enjoy listening to the tips and tricks on how to build or revamp your maintenance program. In this episode you will hear our hosts discuss:Why do we do memberships?It's all about the name! Let's create something for people to get a connection to that resonates with our brand.Perks of the program; How you word the perks matter immensely. Presentation of the planPromotion of your clubIf you enjoyed this chat From the Yellow Chair, please rate, review, and subscribe from wherever you're listening. We'd love to hear from you; what are you liking, what are you loving? What do you want more of!
FINALLY, I was able to get some of the details of this plan. I discovered a pleasant surprise too!! Thank you for watching and listening!! Please like, share, comment, and subscribe!! Be blessed!! Website / KIRWKC Anchor Podcast Site: www.kirwkc.com Online Studio: https://riverside.fm/studio/kirwkc Spotify: https://open.spotify.com/show/6wcq08N8PNaX1Njkun9kSR Substack: https://kirwkc.substack.com iHeartRADIO: https://www.iheart.com/podcast/269-keepin-it-real-with-kc-73615909/ Pandora: https://www.pandora.com/podcast/keepin-it-real-with-kc/PC:46195 Amazon Music: https://music.amazon.com/podcasts/77ce7727-d376-4b19-bf43-9975e25c57cd/Keepin-It-Real-with-KC Audible: https://www.audible.com/pd/Podcast/B08K55QP3M?qid=1619307597&sr=1-1&ref=a_search_c3_lProduct_1_1&pf_rd_p=83218cca-c308-412f-bfcf-90198b687a2f&pf_rd_r=9BT3RY8XKT50ZJFKHMX7 Apple Podcast: https://podcasts.apple.com/us/podcast/keepin-it-real-with-k-c/id1494499465 Daily Motion: https://www.dailymotion.com/KIRWKC YouTube: https://www.youtube.com/c/KeepinItRealWithKC Twitter: https://twitter.com/kirwkc @kirwkc Instagram: https://www.instagram.com/kirwkc Facebook: https://www.facebook.com/kirwkc CashApp: $kirwkc --- Support this podcast: https://anchor.fm/kirwkc/support
In this episode I talk with Dario Paniagua, visual thinker, coach, and ex-advertising agency veteran. Dario's mission? Helping amateur scribes become professional visual thinkers with his courses and his coaching.You'll hear about his journey out of the agency world into visual thinking. You'll also learn about his courses that help you create metaphors without using cliches — and how his coaching is tailored to his students.This is going to be a fun one, so don't miss it!Sponsored by the Sketchnote IdeabookThis episode of the Sketchnote Army Podcast is brought to you by The Sketchnote Ideabook, the sketchbook designed for sketchnoters. Equipped with a no-bleed, now show through paper, The Sketchnote Ideabook can take almost any marker or pen you can throw at it.Save 15% on your entire order of Sketchnote Ideabooks and Autoquill Pen sets at the Airship Store when you use code IDEABOOK15 through December 31, 2021.To claim your 15% off visit airship.store today!Running OrderIntro: Who is Dario?Dario's origin storyThe oddness of teaching online in a pandemicThe importance of metaphors over cliche iconsMetaphors are mini-storiesMake regular icons a little crazy to develop metaphorsThe creativity of pre-schooled, no-rules kidsThe expanding field of visualization and impact on work qualityBeing disruptive as a solution for clients and for youParallels to print and web design disruptionsAnimations of metaphors as a differentiatorDario's Metaphors Course overviewCommandment 1: Think the OppositeCommandment 2: Draw a part not the wholeCommandment 3: Blend or JoinPlaying with his kids helped Dario remain positive during the pandemicCartoon: The Magic School BusCartoon: Adventure TimeCartoon: Apple and OnionCartoon: The Pink Panther ShowFeedback tip: This works or it doesn't workTools3 tipsOutro10% OFF METAPHOR MEMBERSHIP FROM DARIO!Dario has kindly re-opened enrollment to his Metaphors Membership and you can get 10% off for the first year. Use code: SKETCHNOTEARMY on the checkout page of the Membership Plan you choose.https://www.dariopaniagua.com/metaphors-euro-membershipMove quickly! This offer lasts until Thursday, September 30, 2021!LinksAmazon affiliate links below support the Sketchnote Army Podcast.Dario's websiteDario's Metaphors CourseDario on LinkedInDario on InstagramDario YouTubeBook: Made to StickThe Magic School BusAdventure TimeApple and OnionThe Pink Panther ShowToolsThe best tool will not save a poor visual mapProcreateFlip A ClipiPad ProApple PencilProcreateTipsRead your visual map, does it flow?Remember whitespace to let your visuals breatheRead other books UNRELATED to your fieldTry new things, different thingsVisual thinking is about THINKING!CreditsProducer: Alec PulianasTheme music: Jon SchiedermayerSubscribe to the Sketchnote Army PodcastYou can subscribe to the podcast through iTunes, Google Podcasts, Spotify, Amazon Music or your favorite podcast listening source.Support the PodcastTo support the creation, production and hosting of the Sketchnote Army Podcast, buy one of Mike Rohde's bestselling books. Use code ROHDE40 at Peachpit.com for 40% off!
Offering your own dental plan is a great way to increase patient retention, but many practices are doing it wrong. Some practices hire it out to other companies to create and manage, but revenue goes into the outsourced company's pockets. Other practices benefit plans end up being just a one-time discount on service and struggle to maintain retention. Paul Lowry of Dental Menu speaks with Dr. John and Wendy about the pitfalls to watch for when offering a dental membership or benefit plan to patients. You'll also get insight into how dental practices can easily create, offer, and manage their own dental benefits plan.
Chris Strevens, Director at Frank Taylor and associates joins us in this latest bodcast to discuss the added value of having a membership plan in place. What you’ll hear: What the current market value looks like How covid-19 has effected the market The benefits of having a membership in place Tips to maximise profit in the practice Who should listen: Dental practice owners Associate dentists
In this episode we are discussing: how right now, before the year ends, is a perfect time to start pushing your in-house membership plan. Actually, we even talk about how right now that the virus and case numbers are resurfacing, this means that more places are being shutdown again, which means more lay-offs... how can people in your community who are effected by this benefit from your in-house membership plan? That's what we discuss in this episode.Brought to you by:Please don't forget to share with us on Instagram when you are listening to the podcast (@thedentalmarketer) AND if you are really wanting to show us love, then please leave a 5 star review on iTunes!SCHEDULE A FREE DEMO WITH GARGLE HEREORYou can call them to at 888- 8GARGLE to schedule a FREE demo.Be sure to mention the podcast, this episode, or myself (Michael) to get GARGLE for $249.00 with no set-up fee, no contracts!
AADOM Radio & Kleer Present:Dave Monahan-Founder & CEO of KleerLearning Objectives:Review the current state of the industry and why membership plans are a must-haveReview data from practices with highly successful membership plans and understand the opportunity within your existing uninsured patient baseTake away best practices and strategies to maximize patient participation and reduce your front office team’s spent on membership plans– including getting dentist and team buy-in, plan design, pricing, patient messaging and marketing, compliance and how to automate manual processes.More About Dave-Dave Monahan has a passion for creating technology-enabled businesses that improve people’s lives. He founded Kleer and championed its mission from the beginning. He designed the Kleer platform based on dentist and patient feedback, curated a passionate and hardworking team, publicly advocates for dentists and patient rights, and continuously pushes the company to innovate and be better.Prior to joining Kleer, Dave served as the CEO of FitLinxx, where he created simple and affordable wearable devices that enabled patients to monitor and manage chronic conditions and athletes to monitor and improve their performance. He also worked at Microsoft from 1999 to 2006, where he developed and implemented new product, market and partnering strategies that helped the company and thousands of its partners grow and improve profitability.Dave received his Bachelor of Science in Mechanical Engineering from Pennsylvania State University and an MBA in International Business from Loyola University. Dave is married, has three children, and resides in the Greater Philadelphia area.Learn More About Kleer:www.kleer.comLearn More About AADOM:www.DentalManagers.com
In a Pack, the planning meeting/seminar is usually a subcommittee of adults. In a Troop the planning is done by the youth members, guided by SPL and the Scoutmasters, and approved by the committee. It's recommended to make this an all-day seminar. With brakes and sack lunch. It could be broken up into several meetings however momentum might be lost. Tell participants to come with new ideas and surgeons. Bring flyers, articles, and an open mind. Don’t forget to bring something to write on. Have the following items at the planning seminar: School calendars (Elementary, Middle, and High Schools may have different schedules.) The Council and District calendars A copy for everyone, of the JTE for your unit Last few years of your units past calenders Make an agenda that covers the following: Planning – Make sure you have some big event or camping every month. Troops decide on a Summer Camp and witch month they plan to go. Membership – Plan out a recruitment effort every month. Put Den Chief training on the calendar. Program – Meeting should be planned with advancement in mind. Camping is key. Leadership – Recognize completed training of leaders at COH or Pack meetings. Most Packs fallow the school calendar and take the summer off. Then struggle to restart every year. Planning day events each month will help keep the Pack together. Schedule a time for Day Camp. In a Troop, the planing is done by the youth and approved by the committee. The committee should approve it or send it back for more revisions or details. The committee can make a budget and fundraiser goals can be set. • Budget & Fundraisers – Scouting should never be a burden on the family's bank accounts. Communications should be published to all parents, leaders, and Scouts. This is Friendly, Courteous, and Kind.
TheaterWorks Hartford has a new Membership Plan. Also they will be preforming 2 Plays in 12 months. TheaterWorks Hartford Producing Artistic Director Rob Ruggiero talks about the undertaking and what they have been doing to prepare for a different but still entertaining season. See omnystudio.com/policies/listener for privacy information.
In this week’s Thriving Dentist Show, Gary Takacs will share all of the details behind the concept of using an in-office membership plan to attract new patients who do not have insurance. Gary shares many insightful tips and guidelines to help our listeners learn how to attract more fee-for-service patients while still retaining existing patients. He further stresses on: How important is a Membership Plan to a dental practice? Guidelines and tips for you to create an ideal membership plan for your practice. The types of patient categories you can target for a membership plan and how you can get them to sign up? If you can follow the guidelines and tips shared in this episode, and set up the ideal plan for your dental practice, it will perform like a superhighway to bring more patients to your practice, and you will not have to give away 40% of every dollar you make like you will in a PPO plan.
Brett Wells is the Founder and CEO of Dental HQ, a company that provides membership plan services to dentists who want to improve their in-house membership plans. He started Dental HQ because he saw the frustrations patients experience with the insurance process and sought to make their dental appointments smoother. Brett has since grown his business and continuously attracts new clients, even when the coronavirus pandemic hit the economy hard. Today, Brett shares how his membership plan changed the way he runs his business. He discusses why he started multiple offices after graduation and how Dental HQ was founded. He explains how membership plans can help bring more patients as well as some of the possible drawbacks of having one. He describes the perks their patients receive with their plans and how much it costs the patients. Brett also explains how membership plans compare and contrast with dental insurance.“It’s all about the monthly price. That’s what your patients want to see: the affordability.” - Brett Wells This week on T-Bone Speaks Dentistry Podcast:● How you can use membership plans in your practice● Where Brett learned about membership plans.● Why Brett opened multiple offices after graduation.● The systems he has in place in his offices.● What entrepreneurs should expect from having multiple offices.● The benefits of giving non-insurance patients discounts.● How Brett's membership plan kept his business running amidst Covid-19.● The difference between insurance and a membership plan.● Why membership plans don't have to be a discount.● What Brett's members get from his membership plan.● Brett's thoughts on patients dropping their own dental insurance for membership plans.● Getting your team on board with your membership plan services. ● The drawbacks of having a membership plan in your practice. Our Favorite Quotes:● "If you want to live a headache-free life, don't chase being a DSO just to make more money." - Brett Wells● "You should really have 80% of your cash patients on your membership plan." - Brett Wells● "You should never buy your own dental insurance." - Brett Wells Connect with Brett Wells:● Dental HQ● Email: brett@dentalhq.comSubscribe, Connect & Share Your Favorite EpisodesThanks for tuning into this week’s episode of T-Bone Speaks Dentistry. If you enjoyed this episode, please head over to Apple Podcasts or Google Play Music to subscribe to the show and leave your honest review. For more great content and helpful tips to grow your dental practice, visit our website. Follow us on Facebook and LinkedIn, subscribe on YouTube, and don’t forget to share your favorite episodes with other dental practitioners.
Dr. Brett Wells is a practicing dentist and group practice owner in North Carolina. He is also the founder and CEO of DentalHQ, which helps dentists attract and retain uninsured patients through the use of in-house membership plans with advanced software. He's recently launched another company, BusinessConnect, to allow dentists to sell their membership plans directly to small businesses in their areas. In this episode… Over the last couple of years, the number of people enrolling for dental insurance in the US has increased. However, many patients often get frustrated and dissatisfied due to the low reimbursement amounts and unnecessary hassles they have to go through. This has led to some patients avoiding dental insurance and deciding to go uninsured instead. To find a solution for these patients and their dentists, Dr. Brett Wells came up with the idea of an in-house membership plan for dental practices. This revolutionary solution helps to eliminate dental insurance from the equation and ensure that patients still get the quality services they deserve without having to jump through the hoops that insurers set out. Dr. Brett Wells joins Dr. Blair Feldman and Craig Weiss on this episode of the In Your Face Podcast to talk about his in-house membership plan for dental practices as an alternative solution to dental insurance. He details the benefits of his membership plan, how dental practices have thrived as a result, which practices are a good fit for DentalHQ, and how his practice is dealing with the COVID-19 pandemic. Stay healthy and stay tuned.
Hey there Ambitious Dentists, I hope you and your loved ones continue to stay healthy and safe. I know that for some, the last thing you might want to do is listen to a dental podcast, but if you're looking for a quick break from the chaos of the last few months, I think you'll really enjoy today's episode. Today I sit down with previous SYDP guest, Jordon Comstock, CEO of BoomCloud, a dental membership plan software that has helped hundreds of dentists successfully implement membership programs in their practice. We cover some of the latest insights on membership plans as well as some best practices to improve your chances of success. Here's just some of what you'll learn in today's episode. Why a dental membership plan can help you get through difficult times. What exactly a "membership program" is, and whether it might be right for you. The biggest mistakes with membership plans and how to avoid them. Why membership plans aren't just good for you... but why your patients will love them as well. What Amazon Prime can teach you about running a successful dental practice. How to retain patients that are out of network. And much more... Even if you've tried a membership plan in the past with little success, or are considering adding one, I know you'll really enjoy today's episode.
Ellie Young talks through all the key things you need to consider in order to grow your patient membership plan. She explains the processes you should have in place and the difference involving the full practice team makes. What you’ll hear: The key factors in getting your membership off the ground The processes that you should have in place to help you grow your membership numbers The role of the full team in discussing the membership plan Who should listen: Practice owners and managers with a membership plan in place Wider team members who talk to patients about membership
Today I’ve got a guest who is going to show you how to double the production of your uninsured patient base. Dave Monahan is the CEO of Kleer, a cloud-based platform that enables dentists to easily create their own membership plan and offer it directly to their patients. Kleer eliminates the cost and the hassle … Continue reading "Double Uninsured Patient Production With A Dental Membership Plan" The post Double Uninsured Patient Production With A Dental Membership Plan appeared first on Dental Internet Marketing & Website Design.
Developing a membership plan is not complicated, however, it takes work. Take a listen to this week's episode for tips on how to get started, whether you're starting from scratch or have been in the industry for a while, to reboot your membership plan for a successful 2020 and beyond. Transcript: Hello and welcome to JP Moery's Association Hustle Podcast. President of The Moery Company, JP's mission is to arm today's associations with insight and strategy to thrive in a progressively complex and competitive business landscape. 21st century associations must move forward with a little bit of hustle and revenue development at their core. Here's JP. Today's episode of Association Hustle is focused on membership growth. The ideas that I'm going to set forth are four steps with several steps within those. It's the exact way that we launch a new project to sell memberships with our association clients. These steps are very scalable for most organizations. These steps work whether you're starting out or if you need to evaluate your process again to make it a little bit better. Or, if you've been in the game for a long time, you need to reset. First, we're going to go through what I would call an association briefing. I want you to be really candid about these points. One, why should companies join your association? Second, compile specific circumstances of when you helped companies in each part of your value proposition. Let's say it's business development and networking, advocacy, and maybe education and training. Then, you need a testimonial from a member about how you help them and what happened when you did. The reason why they do not join is the third thing. Why are they not a participant in your organization? This is just as important to know as why they do join. And lastly, know your business model and dues model and get really specific about what works and what doesn’t. The second point is really important that you should not skim over it: data collection. Your data sets should include the names of the companies to contact, both with digital and face-to-face marketing, email addresses of multiple people within that ecosystem that might be decision makers, and their titles. This information is absolutely critical to the sales process. Because, more and more, I no longer see the situation where it's just one person making the call, it's multiple people. Then, I want you to get really narrow. Identify the ten largest, or most strategic, companies that you would like to recruit in the next year. Look at your contact sheet, your relationships within that organization, and see where it's really robust and gives you a chance to be successful. The third step within data collection: companies you don't know, but should join, based on your value proposition and your experiences in regulations, advocacy, networking, in education, and other areas of your value proposition. The companies that you need to get in touch with, that you don't have on the list now, that you'd like to attract. However, reach out only if they fit into your value proposition and you can move the needle for them in those critical areas. The third part is the sales plan. What are the key issues, based on your plan, for the association and what you're going to execute? What are the key issues to promote the association within this calendar year? Develop regular e-mail and communications campaigns about those key issues. Reach out at least once a month. Develop a plan to utilize live and in person events or webinars. How are you going to leverage when people get together? And, how are you going to utilize that for membership recruitment? Based on all these things, what are the specific sales talking points that you would use, or a volunteer would use, to talk about the organization? This is where I want to go back to those specific testimonials that you developed in the association briefing proce...
This week on The Business of Dentistry, Gerry McGoldrick, Chief Marketing Officer of Kleer, joins me to talk about how dentists can create customized dental membership plans for their practice. On average, 20 to 30% of dental practices patients are uninsured and they're only coming in every other year. How can practices help this specific patient base without hurting their own bottom line? Enter Kleer, a cloud-based platform, where dentists can easily design, implement, and manage their own dental membership plan. In today’s episode, Gerry shares how Kleer originated and who they serve. Plus, you’ll hear the benefits of creating your own membership plan, how their system works, and how it helps uninsured clientele. If you’ve been wondering how to answer the question, “How do I serve my uninsured patients better and still make money?” then this is an episode you won’t want to miss. In this episode, you’ll hear: Some key benefits and features of Kleer How financing works for specialists as opposed to general dentists Referrals, discounts, and membership cards Marketing and promoting your dental membership plan Resources from this episode:Kleer’s website: https://www.kleer.com
AADOM Radio & Kleer Present: Dave Monahan, CEO of Kleer Podcast Summary: There is tremendous value for patients and a practice when you implement an in-house Membership Plan. A Membership Plan gives you the ability to drop discount plans that are bad for patients and your practice. Uninsured patients get the coverage they want, visit more often, and accept more cases. You have heard great things about Membership Plans. Maybe it’s been a few months or years since you launched your current plan. You might have some members and they are getting care, but can your Membership Plan perform better? Key Objectives: This podcast will cover the following topics: • The problem for your practice and your uninsured patient – the facts and statistics impacting your patients and your practice • How Membership Plans can make a positive difference and provide patients with the coverage and care they want • Real-life examples of AADOM member-led practices and their offering of Membership Plans • Best practices and options for deploying a Membership Plan Learn More About Dave: Dave Monahan is the CEO of Kleer and has a passion for creating technology-enabled businesses that improve people’s lives. Prior to joining Kleer, Dave served as the President and CEO of FitLinxx, a leader in the wearables market, where he created simple, affordable and connected wearable devices for the medical and sports markets. FitLinxx devices enabled patients to monitor and manage chronic conditions and athletes to monitor and improve their performance. FitLinxx partnered with over 50 leading fitness and health companies to embed Fitlinxx devices and data platform into customized applications. While at Microsoft from 1999 to 2006, Dave developed new product, market and partnering strategies that helped Microsoft and thousands of Microsoft partners enter new markets and grow. Dave is a graduate of the Pennsylvania State University and Loyola University, and resides in the Greater Philadelphia area. Dave is married and has 3 children, ages 12, 14 and 16. When Dave is not coaching or supporting his kids’ activities, he finds time to exercise, travel and play any sport or competitive activity that he or his friends can dream up. Learn More About Kleer: www.kleer.com Learn More About AADOM: www.dentalmanagers.com
If you think dentists have it rough when it comes to PPOs “owning” your practice from a financial standpoint…and if you question who you are working for sometimes (PPOs?), then this episode of the Jerry Jones Direct Radio Show is for you!The reality is this: Independent physicians are 95% insurance-driven. He who controls the purse strings owns the process. And, in the PPO-Dentist relationship, that most often is going to be the PPO. Your leverage is minimal and worse, your patients believe the PPOs have their best interest in mind. Unfortunately, they do not. By definition, they are in business to make a profit and so profit becomes their primary motivation. Let's not kid each other. You are not their primary interest. YOUR patient is not their primary interest. They are their primary interest.To grab a different and sobering perspective about shedding the shackles of PPOs, I recently corralled my personal physician, Matt Bain, MD, of Albany, Oregon, to discuss the benefits of an in-office membership program – one that does NOT consider PPOs, HMOs, Medicare or Medicaid. If you've considered or have added an in-office membership type program to your practice (I created one of the first ones over 15 years ago for my own dental office – knowing that uninsured patients would flock to it and they did), or you're curious how it works, are maybe even tepid about it or scared to death what it might do to your practice, this podcast will be a major help in overcoming the internal objections, the process, the pathway, and much more.Matt and I spend over an hour diving in – he reveals his concerns about in-house programs, his decision making process (INVALUBLE) used to integrate the program in a medical practice (which scares the living daylights out of most physicians due to the unknowns and uncertainty), how he determined the cost of the program (HINT: You have to know your cost/procedure in your practice and 99.9% of dentists do NOT know the cost to deliver a given procedure in their practice, and that is something you MUST be armed with before integrating such a program) and much more.This episode will give you a new and far superior way to evaluate the pros and cons for your unique practice to help you determine if this is a model you should consider.From my perspective, it's a no-brainer and for 15 years, we had patients that loved it. Odds are, you will too. If you are interested in learning more about integrating a program like this in our practice, reach out to me – you can contact me through my website: https://jerryjonesdirect.com or, just call my office for fastest service and ask for me: 503-339-6000.Support the show
Today Art talks with Jordan Comstock, CEO and founder of BoomCloud. Jordan's company has assisted over 1,000 dental offices in creating, organizing, and automating an In-House Dental Membership Plan. Jordan discusses how this is a great tool to move further and further away from being dependent on insurance companies; how it generates a stream of ongoing and consistent revenues; how these types of plans actually increase the amount of dentistry accepted by patients; and how the mechanics of such a plan work. He also discusses how to market such a plan, and how to go to local businesses to attempt to get them to join the dental office plan. A great interview and motivation to find more fee-for-service patients in your dental practice.
This week, Grace Rizza of Identity Dental Marketing sits down with Greg Beck of Dental Practice Services, Inc. to talk about “Providing a Customized Dental Membership Plan for Patients.” Listen to Grace's podcast in the links below: https://identitydental.com/podcast http://gracerizza.com/podcast #DentistrysGrowingwithGrace #GraceRizza #GregBeck #DentalPracticeServicesInc #Dentistry #BusinessofDentistry #DentalPodcast #DentalMarketing #DentalExperts
Dave Monahan is the CEO of Kleer and has a passion for creating technology-enabled businesses that improve people’s lives. Prior to joining Kleer, Dave served as the President and CEO of FitLinxx, a leader in the wearables market, where he created simple, affordable and connected wearable devices for the medical and sports markets. FitLinxx devices enabled patients to monitor and manage chronic conditions and athletes to monitor and improve their performance. FitLinxx partnered with over 50 leading fitness and health companies to embed Fitlinxx devices and data platform into customized applications. While at Microsoft from 1999 to 2006, Dave developed new product, market and partnering strategies that helped Microsoft and thousands of Microsoft partners enter new markets and grow.
AADOM Radio & Kleer Present: CEO Dave Monahan Podcast Summary: You’ve seen it in articles. You’ve followed threads on discussion groups. It seems everyone is telling you if you are thinking about a Membership Plan for your practice, just do it yourself (DIY). It seems to make sense. You start asking yourself, “How hard could it be?” You start telling yourself, “I can save a lot of money doing it myself.” And you’re not totally wrong. If only have a very small number of uninsured patients coming to your practice, then the DIY approach could work for you. But if you are like most practices uninsured patients represent about 25% of your total patient base. At this point, managing a successful Membership Plan requires a ton of time and effort. The fact is, Office Managers already have enough on their plate and do not have the time in their schedule to build and run a scalable and successful in-house Membership Plan on their own. This is where partnering with a Membership Plan platform really makes sense. On this podcast Kleer CEO Dave Monahan will discuss how simple and easy implementing, building and managing a Membership Plan can be if you use a 3rd party platform. Dave will explain the benefits of using a 3rd party Membership Plan platform. He will reveal the must-have features of a successful Membership Plan, regardless of the platform. And he will review tips and best practices for implementing, launching and managing a successful Membership Plan using a 3rd party platform. Tune in to this podcast and you can then join in on the next discussion group thread on Membership Plans! Learning Objectives: The benefits of using a 3rd party Membership Plan platform. The must-have features of a successful Membership Plan, regardless of the platform. tips and best practices for implementing, launching and managing a successful Membership Plan using a 3rd party platform. More About Dave: Dave Monahan is the CEO of Kleer and has a passion for creating technology-enabled businesses that improve people’s lives. Prior to joining Kleer, Dave served as the President and CEO of FitLinxx, a leader in the wearables market, where he created simple, affordable and connected wearable devices for the medical and sports markets. FitLinxx devices enabled patients to monitor and manage chronic conditions and athletes to monitor and improve their performance. FitLinxx partnered with over 50 leading fitness and health companies to embed Fitlinxx devices and data platform into customized applications. While at Microsoft from 1999 to 2006, Dave developed new product, market and partnering strategies that helped Microsoft and thousands of Microsoft partners enter new markets and grow. Dave is a graduate of the Pennsylvania State University and Loyola University, and resides in the Greater Philadelphia area. Dave is married and has 3 children, ages 12, 14 and 16. When Dave is not coaching or supporting his kids’ activities, he finds time to exercise, travel and play any sport or competitive activity that he or his friends can dream up. Learn More About Kleer: www.Kleer.com Learn More About AADOM: www.DentalManagers.com
Do you run a salon membership plan already? They are such a great idea with many benefits for both Salon Owners and our clients. Take a listen to this podcast now to find out some more...
**AADOM Radio & Kleer Present: ** Dave Monahan-CEO of Kleer ** Podcast Summary: This podcast will discuss all of the common misconceptions regarding Membership Plans. There is a lot of misinformation about which platform to use, whether you should just run your own Membership Plan in-house, and why Membership Plans are the best solution for you and your patients. Learning Objectives: 1-Address the common misconceptions of Membership Plans among Office Managers. 2-Describe the real value of Membership Plans. 3-Learn why a homegrown Membership Plan is not always the best solution. 4-Top 5 features Office Managers absolutely need in Membership Plan Platform. More About Dave: Dave Monahan is the CEO of Kleer and has a passion for creating technology-enabled businesses that improve people’s lives. Prior to joining Kleer, Dave served as the President and CEO of FitLinxx, a leader in the wearables market, where he created simple, affordable and connected wearable devices for the medical and sports markets. FitLinxx devices enabled patients to monitor and manage chronic conditions and athletes to monitor and improve their performance. FitLinxx partnered with over 50 leading fitness and health companies to embed Fitlinxx devices and data platform into customized applications. While at Microsoft from 1999 to 2006, Dave developed new product, market and partnering strategies that helped Microsoft and thousands of Microsoft partners enter new markets and grow. Dave is a graduate of the Pennsylvania State University and Loyola University, and resides in the Greater Philadelphia area. Dave is married and has 3 children, ages 12, 14 and 16. When Dave is not coaching or supporting his kids’ activities, he finds time to exercise, travel and play any sport or competitive activity that he or his friends can dream up. Learn More About Kleer: www.Kleer.Com Learn More About AADOM: www.DentalManagers.Com
AADOM Radio & Kleer Present: Dave Monahan, CEO of Kleer Office Managers have heard a lot of things about Membership Plans lately, especially from the vendor's perspective. This podcast will give the perspective of some real life evidence from office managers and practices that have actually implemented a successful Membership Plan. Learning Objectives: Get an understanding of what Memberships are, and how they affect your business Learn how to efficiently launch your own Membership Plan by hearing a real world example on what to avoid and implement successfully. Learn how Membership Plans can really benefit growing your practice. More About Dave: Dave Monahan is the CEO of Kleer and has a passion for creating technology-enabled businesses that improve people’s lives. Prior to joining Kleer, Dave served as the President and CEO of FitLinxx, a leader in the wearables market, where he created simple, affordable and connected wearable devices for the medical and sports markets. FitLinxx devices enabled patients to monitor and manage chronic conditions and athletes to monitor and improve their performance. FitLinxx partnered with over 50 leading fitness and health companies to embed Fitlinxx devices and data platform into customized applications. While at Microsoft from 1999 to 2006, Dave developed new product, market and partnering strategies that helped Microsoft and thousands of Microsoft partners enter new markets and grow. Dave is a graduate of the Pennsylvania State University and Loyola University, and resides in the Greater Philadelphia area. Dave is married and has 3 children, ages 12, 14 and 16. When Dave is not coaching or supporting his kids’ activities, he finds time to exercise, travel and play any sport or competitive activity that he or his friends can dream up.
Our Dental Membership plan is almost ready for launch and we wanted to share some insight into why we did it and how it works. The main reason we felt we needed to create this was because we were getting inundated with patients who had DMO insurance. This was problematic because they ended up taking so many slots in our already packed schedule. This created a major revenue problem that we needed to fix quickly. But we were trying to solve the wrong problem. We needed to take our own advice and REDUCE THE FRACTION. So we did it and realized that we could offer a much better solution to these patients. We worked with our attorney to draft up the legal contracting, I built the page and payement systems and voila, our plan was born. Episode Show Notes: 00:16 - Huge influx of patients but revenue didn't match 01:00 - Basics of DMO insurance 01:33 - No skin in the game for DMOs 02:17 - What do we do? Initial ideas... 02:38 - REDUCE THE FRACTION! 03:04 - A better idea... 03:35 - How does it work? 04:03 - The plan in the wild 04:50 - Create predictable cash flow 05:09 - Slow to start 05:55 - Could all patients move over? 06:20 - Plan specifics 06:45 - Complete transparency 07:04 - Specialist partners 08:15 - Signup in the office before treatment 08:55 - Have you started a dental membership plan?
Dave Monahan is the CEO of Kleer, is an advanced, cloud-based platform that enables dentists to easily design and manage their own Membership Plan and offer it directly to their patients. Kleer is turn-key and free to implement. Kleer’s mission is simple: partner with dentists to increase the value of their practices by making dental care accessible and affordable to everyone. Dave has a passion for creating technology-enabled businesses that improve people’s lives. Prior to joining Kleer, Dave served as the President and CEO of FitLinxx, a leader in the wearables market, where he created simple, affordable and connected wearable devices for the medical and sports markets. FitLinxx devices enabled patients to monitor and manage chronic conditions and athletes to monitor and improve their performance. Dave is a graduate of the Pennsylvania State University and Loyola University, and resides in the Greater Philadelphia area. Dave is married and has 3 children, ages 12, 14 and 16. When Dave is not coaching his kids’ teams, he finds time to exercise, travel and play any sport or competitive activity that he or his friends can dream up. https://www.kleer.com/
AADOM Radio and Kleer Present: Dave Monahan CEO of Kleer Dave Monahan is the CEO of Kleer and has a passion for creating technology-enabled businesses that improve people’s lives. Prior to joining Kleer, Dave served as the President and CEO of FitLinxx, a leader in the wearables market, where he created simple, affordable and connected wearable devices for the medical and sports markets. FitLinxx devices enabled patients to monitor and manage chronic conditions and athletes to monitor and improve their performance. FitLinxx partnered with over 50 leading fitness and health companies to embed Fitlinxx devices and data platform into customized applications. While at Microsoft from 1999 to 2006, Dave developed new product, market and partnering strategies that helped Microsoft and thousands of Microsoft partners enter new markets and grow. Dave is a graduate of the Pennsylvania State University and Loyola University, and resides in the Greater Philadelphia area. Dave is married and has 3 children, ages 12, 14 and 16. When Dave is not coaching or supporting his kids’ activities, he finds time to exercise, travel and play any sport or competitive activity that he or his friends can dream up. More About Kleer Kleer's advanced, cloud-based platform enables your practice to easily design and manage your own Membership Plan and offer it directly to your uninsured patients. Kleer is a turnkey solution that is free to implement and includes everything you and your patients need for a successful Membership Plan. If you want to get more revenue from your uninsured patients, Membership Plans are the answer, Kleer is the solution.
If you are a regular listener to the Thriving Dentist Show you know that Gary is an advocate of reducing insurance dependency in your practice. For this Thriving Dentist Show, Gary invited his friend Jordon Comstock as a guest to …
Jordon Comstock, founder of BoomcloudApps.com and host of the Navigating Dental Insurance Podcast,...Continue Reading...
[01.39] Pauline Background [04.39] User Experience Business Model [09.25] Laptop Design Academy [13.33] Laptop Event and Workshop [17:06] Collaboration Work [17.48] Membership Plan [19:44] Strategy to get more member [22.01] Vision Laptop in 5 until 10 years
Boomcloud founder, Jordon Comstock, is no fan of insurance companies. He is convinced that dental practices don’t need a third party providing them with clients, so he developed a software that enables practitioners attract and retain customers through in-house membership plans and financing. He is not alone in this venture. More and more dental and medical offices become tired of having to deal with insurance companies and develop plans of their own. If you’re a dental (or medical) practice owner thinking about making a change and reducing or renouncing your insurance dependence, then you’re in for a treat, as Jordon carefully lays out the steps you need to do in order to become more independent. As a bonus, you should know that generating recurring revenue stream will increase the valuation of your practice. Key takeaways: The dental insurance industry is deeply flawed, but there’s something else arising at the horizon Generating recurring revenue stream will increase the valuation of your practice Membership plans vs in-house financing Links: Veritas Dental Resources Say No To PPOs How to Grow Your Dental Membership Plan: Secrets behind my 1.4 million dollars of growth Join us for more information on how to create recurring revenue stream through membership plans or in-house financing. Want to receive our podcast on a weekly basis? Subscribe to our newsletter! Full show notes at: http://businessofdentistrypodcast.com/
According to recent statistics, 55% of American’s don’t have dental insurance. And if your practice is only serving the 45% of patients that do, you’re leaving a ton of money (and profit) on the table. One way to serve those without insurance is to offer an in-house membership plan, but when done improperly, it can often be more of a headache than a plus. Fortunately, there’s a method to the madness when it comes to in-house membership plans, which is why I’m excited to have today’s guest Jordon Comstock on the show. Jordon is the founder of BoomCloud a membership plan software that helps you focus on what matters. If Jordon's name sounds familiar, you may have heard Jordon and his partner Ben have me on the Navigating Dental Insurance podcast in which discussed dental insurance. What I love about Jordon’s story is how he created a software based on his own needs, and in our conversation, we discuss in-house membership plans in depth. Here are a few things you'll discover in today's episode How Jordan got involved in the dental industry. The biggest problems most practices face who have in-house membership plans. Why Jordan’s love of technology and dentistry allowed him to create a product that dentists need. The many benefits of recurring revenue and why that should be a focus. What Jordon learned from developing and testing his software and how it applies to growing your own dental practice. And much more.This Episode Was Brought To You By... As a CPA for dentists, I get a lot of questions about which banks offer both the best rates and service for current and future practice owners and I virtually always recommend Bank of America. As such, I've teamed up to with Bank of America because I believe they are the best at what they do and want to help you get the best dental loan possible. If you're interested in learning more based on what I discussed on the show, simply text "BankLoan" to the number 33444, and I'll put you in touch with my direct contact at BOA. There's no catch, or obligation if you decide it's not for you after learning more. I'm also happy to answer any questions you might have. Full disclosure -- If you move forward with this goes to help me continue making the Start Your Dental Practice podcast the best podcast and resource for dental practice owners. Free Episode Bonus: A special thanks to Jordon for coming on the show. Whether you already have an in-house membership plan or are considering adding one to your practice, knowing what mistakes to avoid can help save you both time and money. As Jordan mentions, staying organized is one of the key factors in having a successful membership plan. Don’t be that person keeping everything in a google doc. For a bonus today, Jordan has offered his free membership plan ebook which walks you through the dos and dont's of membership plans. Trust me, just by doing one or two of his suggestions will save you a ton of headaches in the future. Also be sure to request a demo with Jordon and his team at BoomCloud if it’s something you might be interested in. Click here to access bonus. Resources: BoomCloud Dental Membership Software Support The Show: Without you, Ambitious Dentists, this show wouldn’t exist. If you enjoyed today’s episode, please go here to give the show an honest rating and review in iTunes. This allows me to evolve the show as it goes on, and also helps spread the word to other podcast listeners since iTunes promotes shows with active engagement.
Dr. Phelps is an entrepreneur and general dentist who owns multiple practices in the Charlotte, NC region. He graduated from the University of North Carolina at Chapel Hill in 1998 with a BS in Biology and in 2003 he graduated Magna Cum Laude from the prestigious Nova Southeastern University, College of Dental Medicine in Ft. Lauderdale Florida. From 2003 to 2010 his passion for business and his flair for marketing and promotion showed through when he increased the revenue of his practices ten times. For 2013, when most of the dentists were struggling to produce what they had from the year before, Dr. Phelps' practices grew by $2,000,000. One of his secrets was a passion for the Science of Persuasion and how to ethically use Dr. Robert Cialdini's Principles of Influence to set the stage for his patients to say YES to the requests he and his dental team ask of them. Having received the honor of being named a Certified Trainer in Dr. Cialdini's Method of Influence, Dr. Phelps offers an exciting two-day course to educate you on the principles, show you how he uses them in his practices and how you can incorporate them into your business. You can purchase his book "How to grow your dental membership plan" on Amazon. You can also contact Dr. Phelps at drchrisdmd@gmail.com. You can also check out his websites: www.membershipsavingplan.com or www.calltrackerroi.com, or www.drphelpshelps.com.
[audio:http://traffic.libsyn.com/takacslearningcenter/TDS242.mp3] Podcast: Download | Play in new window/mobile device Running Time: 47 minutes Developing an in-office membership plan can be like harnessing the benefits of your own Amazon Prime program! In this Thriving Dentist Show, Gary interviews his friend Jordon …