The Senior Care Industry Netcast w/ Valerie V RN BSN & Dawn Fiala

Send us a textBreaking through the noise in healthcare marketing requires more than persistence—it demands a fundamental shift in approach. This eye-opening training video reveals the stark contrast between ineffective marketing tactics and strategies that genuinely resonate with skilled nursing facility staff.Watch as we demonstrate a typical failed interaction: rushing into a social worker's office, using inappropriate terminology (calling patients "clients"), focusing exclusively on services rather than solutions, and completely disregarding the professional's limited time. The cold shoulder that follows is inevitable and all too familiar to many healthcare marketers.Then witness the transformation that occurs when the same representative returns with a solution-focused approach. By introducing a specialized "discharge package" designed specifically for patients transitioning home from skilled nursing facilities, the conversation shifts dramatically. What makes this approach successful is its laser focus on addressing a genuine problem—patient regression after discharge—rather than simply promoting services.The training emphasizes critical practical wisdom that's often overlooked. When a social worker expresses interest, schedule your next meeting immediately rather than promising to "call later." Be transparent about reasonable budgets for lunch-and-learns, as healthcare professionals appreciate partners who prioritize patient care over marketing extravagance. Most importantly, position yourself as a valuable resource by acknowledging their expertise while offering specialized insights they might not have considered.Ready to transform your healthcare marketing approach from getting the cold shoulder to securing meaningful partnerships? This training provides the blueprint for making that shift immediately.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textEver wondered why some healthcare marketers effortlessly secure meetings while others struggle to get past the front desk? This eye-opening training demonstration reveals the stark contrast between ineffective and successful approaches when engaging facility gatekeepers.Through a revealing side-by-side comparison, we expose common mistakes that doom marketing visits before they begin: disheveled appearance, lack of preparation, overlooking the receptionist's identity, and failing to differentiate your services. These seemingly minor errors signal disorganization and disrespect, creating barriers that even the best services can't overcome.The transformation begins with simple yet powerful adjustments. Professional presentation immediately elevates credibility. Learning and using the receptionist's name creates genuine connection with someone who influences access. Coming prepared with organized materials and business cards demonstrates competence. Most critically, clearly articulating what makes your service different addresses the facility's specific needs rather than adding to their pile of generic marketing materials.What resonates most powerfully is the reminder that receptionists are valuable team members deserving respect, not obstacles to bypass. As noted in the training: "That person at the front is very important and they are ignored." This perspective shift fundamentally changes the dynamics of facility visits.Whether you're new to healthcare marketing or looking to improve existing approaches, these practical strategies will transform your facility visits from frustrating rejections to productive relationship-building opportunities. Watch now to discover how small changes in your approach can open doors previously closed to your organization.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textYour home care website isn't just a digital brochure—it's your most powerful lead generation tool when properly optimized. In this comprehensive session, we unpack the essential elements that transform an ordinary website into a conversion machine that makes your phone ring consistently with qualified leads.Website speed emerged as the non-negotiable foundation of digital success. Since Google's shift to mobile-first indexing in 2018, sites loading in under two seconds receive preferential ranking while sluggish websites get "the side eye" from search engines. We explore practical tools like GTmetrix that measure your site's performance and highlight specific improvements to implement immediately.The mobile experience deserves your focused attention with 70% of web traffic now coming from smartphones and tablets. When adult children search for home care solutions—often from hospital rooms during moments of crisis—they need thumb-friendly navigation, instant-access phone numbers, and forms that don't require pinching or zooming. These seemingly small details make the difference between capturing a lead or watching them bounce to your competitor.Lead capture mechanisms must work flawlessly. We demonstrate how tracked phone lines reveal which marketing sources drive your most valuable calls, while integrated form submissions should trigger immediate notifications to your team. The "speed to lead" principle becomes your competitive advantage—responding within minutes rather than hours dramatically increases conversion rates.Perhaps most fascinating is how AI is reshaping how potential clients find home care services. When someone asks Google or ChatGPT questions like "How much does home care cost?" or "Can I get paid to care for my mom?"—the agencies providing thoughtful, comprehensive answers in their content secure the coveted "position zero" in search results. We reveal specific strategies to ensure your agency appears in these crucial AI-generated answers.Ready to transform your website into your best salesperson? Implement these proven techniques to create a digital presence that builds trust, captures leads, and ultimately makes your phone ring with families who need your services.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textThe most challenging moment in home care isn't finding clients—it's when you're sitting across from a hesitant senior who firmly believes they "don't need help." This candid discussion among veteran home care professionals reveals the psychology behind resistance and provides actionable strategies for turning objections into agreements.When you walk into a senior's home for an assessment, you're likely to encounter pushback. Industry experts share that approximately 85% of seniors initially resist home care, regardless of how evident the need may be to their families or healthcare providers. The resistance isn't stubbornness—it's rooted in fear, pride, and a generation's deeply held values about independence.This masterclass breaks down the most common objections with remarkable clarity: "I don't need help," "I'm not ready yet," "I don't want strangers in my house," "It's too expensive," "My family should take care of me," and "I've had bad experiences before." For each objection, the conversation offers tested language, thoughtful reframes, and psychological insights that transform the dialogue from confrontational to collaborative.Particularly powerful is the discussion around family caregiving. When seniors insist their children should care for them, the experts suggest explaining how professional caregivers actually enhance family relationships by allowing daughters and sons to be family again—not exhausted caregivers. As one specialist notes, "When your daughter visits, she can just be your daughter instead of someone rushing through tasks."The financial conversation is equally nuanced, with the profound reminder that many seniors have "saved for a rainy day" their entire lives—and sometimes, you need to gently point out that "it's raining now." This perspective shift helps seniors understand that using resources for quality care is precisely what their savings were intended for.Ready to transform your assessment approach? Listen for practical communication techniques that build trust, validate concerns, and guide seniors toward accepting the help they need while maintaining their dignity and control.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textReady to transform your home care marketing strategy? Dive into the world of video content that's changing how agencies connect with clients and families.The digital landscape has shifted dramatically, with 85% of internet users watching video monthly and 72% preferring video over text when learning about services. Yet most home care competitors are missing this golden opportunity, relying on text-heavy websites and traditional marketing approaches that fail to create emotional connections. This creates a perfect opening for agencies willing to embrace video marketing.Valerie Van Booven, registered nurse and co-owner of Approved Senior Network, breaks down why video marketing isn't just a trend—it's essential for home care agencies looking to build trust and stand out. She addresses the common fears that keep owners from getting started: camera shyness, disliking your own voice, and concerns about equipment or editing skills. The reassuring message? You don't need to be perfect, just present. Authenticity trumps polish every time.Discover the most effective video formats for home care: welcome videos that introduce your mission, staff spotlights that humanize your team, client testimonials that build credibility, and educational explainers that showcase your expertise. All of these can be created using just your smartphone and simple, affordable tools. The presentation includes practical equipment recommendations, editing app suggestions, and tips for making videos that engage without requiring Hollywood production values.The real-world results speak volumes—agencies implementing consistent video content are seeing dramatic increases in engagement, website traffic, and ultimately, client conversions. Through case studies and analytics, Valerie demonstrates how even small investments in video content and strategic boosting can yield impressive returns.Ready to get started? Follow the 30-day action plan: choose three video types and write simple scripts, set aside one morning to record them all, edit with user-friendly tools, then share strategically across platforms. Remember, one authentic video that connects with potential clients is infinitely more valuable than no video at all.Connect with us to receive our comprehensive video checklist and posting calendar to jumpstart your video marketing journey. Your competitors are still relying on walls of text—while you could be building meaningful connections through the power of video.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textBuilding an effective home care marketing and sales team requires more than just hiring the right people—it demands creating systems that scale as your agency grows. Whether you're a solo owner-operator handling all aspects of marketing or managing multiple marketers across a larger organization, the foundations remain the same.The cornerstone of successful home care marketing lies in three key elements: a compelling differentiator, deep understanding of referral sources, and unwavering consistency. Your differentiator answers the crucial question skilled nursing facility staff often ask: "Why should I work with you when I already have relationships with dozens of other agencies?" Without a clear, meaningful response, you'll struggle to gain traction in competitive markets.Qualifying your referral sources emerges as a critical strategy for maximizing limited marketing time. Using Medicare.gov to identify facilities with higher percentages of Medicare patients (versus Medicaid) helps focus your efforts on locations most likely to generate private pay clients. This strategic approach ensures you're not spinning your wheels with referral sources unlikely to produce results.The conversation around scalable sales processes reveals how effective marketing systems must function across team sizes. As one participant noted: "If it's not in the CRM, it didn't happen." This philosophy underscores the importance of documentation, tracking, and analysis in building sustainable marketing operations. Proper tracking helps identify which marketing activities generate the best outcomes and which relationships need attention before referrals drop off.Perhaps most compelling is the insight into how referral sources—particularly skilled nursing facilities—evaluate home care agencies. They need partners who can not only provide quality care but also successfully convert referrals into signed clients, ensuring safe discharges and preventing readmissions. When you consistently demonstrate this ability, referral sources keep sending business your way.Ready to transform your home care marketing efforts? Join our comprehensive 12-week sales training program and discover proven strategies for building referral relationships that generate consistent private pay clients.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textEver wonder what truly separates successful home care marketers from those who struggle to generate referrals? This candid roundtable discussion brings together three powerhouse veterans with over 60 years of combined experience who've helped grow agencies from startup to multi-million dollar operations.Annette, Dawn, and Lisa reveal the psychology behind building trust with referral sources and why the strongest relationships can withstand occasional hiccups. They explain why being "pleasantly persistent" trumps aggressive sales tactics, and how taking those dreaded Friday afternoon discharges that other agencies avoid can put you on a social worker's speed dial.You'll discover why qualifying referral sources and organizing your routes by zip code dramatically increases efficiency, and why your agency needs a genuine differentiator beyond the usual "our caregivers really care" messaging. The panel shares honest insights about what personality traits make someone successful in this role, why internal teamwork is critical to marketing success, and how even experienced marketers can struggle with asking for referrals.For agency owners, this conversation offers a blueprint for identifying and nurturing marketing talent. For community liaisons, it provides practical strategies to increase referrals immediately. And for anyone considering a career in home care marketing, it paints an authentic picture of the challenges and rewards of this uniquely demanding role.The panel concludes by sharing information about Approved Senior Network's 12-week sales training program, which provides structure, accountability, and peer learning to transform marketing efforts. Ready to take your home care sales to the next level? These experts reveal exactly how to do it.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textLinkedIn has undergone a remarkable transformation, evolving from a static resume repository into a dynamic platform where home care professionals can build personal brands, forge meaningful connections, and generate qualified leads. As Valerie Van Booven explains, "LinkedIn today is like that high school nerd who hit the gym, got a stylist, and now runs a startup." This evolution presents incredible opportunities for home care agency owners and marketers who understand how to leverage the platform effectively.The most powerful strategy on LinkedIn today is storytelling over selling. Rather than posting generic service descriptions, successful agencies share client success stories, behind-the-scenes glimpses of agency operations, and practical wisdom from years in the trenches. Video content performs exceptionally well, even when shot simply on a smartphone. As Valerie emphasizes, "You don't need fancy gear, you just need that phone in your hand."Building both your personal profile and company page is essential, but your personal brand should take priority. "People want to do business with your face, not your logo," Valerie notes. Your profile should clearly state what you do, who you help, and which organization you represent—going beyond just listing your title as "owner" or "community liaison."The platform offers powerful search capabilities for connecting strategically with referral partners. You can locate healthcare professionals at specific facilities, engage with their content before reaching out, and gradually build relationships that lead to referrals. Consistency is key—posting 2-3 times weekly within your niche of senior care, commenting on others' professional milestones, and sharing valuable insights positions you as a trusted expert.Ready to transform your LinkedIn presence? Start by enhancing your profile, creating a content calendar that includes stories and video, and connecting strategically with referral sources in your area. The leads and relationships you build might surprise you!Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textThe wave of long-term care insurance claims is rapidly approaching, and home care agencies need to be prepared. With nearly 4 million policies written between 1995-2005, we're entering a period where these policyholders—now in their peak claim years of 80-85—are seeking home care services in record numbers.Bill Comfort, with over three decades of experience in long-term care insurance, walks us through the critical steps agencies must take to successfully work with these valuable clients. First and foremost is understanding whether your agency qualifies as an eligible provider under various policy definitions. While many policies use the term "home health care" generically, the actual definitions vary widely. Most policies specify providers must be "licensed by the state if licensure is required"—a crucial distinction for agencies in non-licensure states.Documentation emerges as perhaps the most critical factor in successful claims management. Agencies must carefully document whether assistance with Activities of Daily Living (ADLs) is hands-on or standby—a distinction that can determine claim approval or denial. The caregiving notes must consistently reflect assistance with at least two of the six ADLs (bathing, dressing, transferring, toileting, eating, and continence) for clients to maintain benefit eligibility.Payment structures present another consideration, with Bill strongly recommending against accepting assignment of benefits until claims are fully established. This protects agencies from financial exposure when claims are delayed or denied. Instead, establish procedures to help clients submit claims while maintaining your direct billing relationship.Building referral partnerships with financial advisors and insurance agents offers tremendous growth potential. Organizations like NAIFA and FPA provide perfect networking opportunities where agencies can position themselves as knowledgeable resources. By demonstrating expertise in navigating long-term care insurance claims, your agency can attract both insurance-funded and private-pay clients.Ready to position your agency as an expert in long-term care insurance claims? Learn more about obtaining the Long-Term Care Claims Professional certification to demonstrate your expertise and grow this valuable revenue stream.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textUnlock the secrets of mastering home care marketing in 2025 with the expertise of Valerie Van Booven, who shares insights from her 17 years of industry experience. Ever wondered how to make your website not just functional but also a lead-generating powerhouse? Valerie humorously critiques the common design pitfalls to avoid while offering tips on creating visually appealing, user-friendly sites that even the most tech-averse can navigate. Learn how to balance the art of online branding with real-world engagements to leave a memorable impact on your community and prospective clients.Explore the dual channels of lead generation: the power of professional referrals and the nuances of capturing direct consumer inquiries, predominantly through strategic phone communication. Discover the value of well-placed website forms and how well-trained staff can act as your frontline marketers, making phone conversations a pivotal part of lead acquisition. Valerie delves into the significance of SEO, social media, and email marketing in enhancing search rankings and client attraction, with a focus on achieving visibility in the competitive landscape of home care services.Harness the potential of AI and video content to elevate your marketing strategies, as Valerie shares practical examples of integrating these tools for enhanced brand visibility. Whether you're hesitant about on-camera appearances or unsure about utilizing AI, this episode offers a roadmap to overcome those challenges. From developing a strategic local presence to leveraging social media and crafting engaging email campaigns, Valerie equips you with actionable insights to effectively connect with your community and grow your home care business, whether you're just starting out or already established.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textUnlock the secrets to boosting your home care business's online presence with expert insights from Valerie Van Booven. Imagine capturing the attention of potential clients even before they realize they need your services—Valerie guides you through the intricacies of SEO, ensuring you bypass common scams and harness the power of strategic keyword research. Discover how a well-optimized website and an updated Google Business Profile can set you apart in a competitive market, while targeting less competitive long-tail keywords to enhance your visibility.Ever wondered why some home care brands like Visiting Angels and Home Instead consistently outperform the rest? Learn how to use Google Ads effectively, despite the challenges posed by job seekers, and why brand recognition should take precedence over generic search terms. Valerie shares invaluable tips on leveraging tools like SEMrush and harnessing the potential of AI in search results, ensuring your brand stays ahead in the evolving digital landscape. You'll also explore advanced SEO tactics, including the use of schema coding and links in SERPs, to maximize your online reach.Finally, Valerie emphasizes the importance of local market optimization, especially in areas like Elizabeth, New Jersey. Get practical advice on producing detailed, long-form content that can rival larger competitors, and understand the significance of maintaining a fast, mobile-friendly website. With insights from Valerie, along with Don and Lisa, you'll be equipped to tackle common pitfalls such as thin content and neglected website maintenance, ensuring your home care business thrives online. Whether you're considering a professional website overhaul or simply need guidance to enhance site performance, this episode is your roadmap to SEO success in the home care industry.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textHow can we redefine home care to ensure a seamless experience for both clients and caregivers? This episode promises to transform your understanding of managing client relationships and caregiver safety. Journey with us as we unravel strategies for building trust, overcoming communication barriers, and differentiating your agency in a competitive market. Our dedicated team members, Lisa, Dawn, and Annette, share their wealth of experience, while Valerie's expertise in online resources continues to guide us, even in her absence.Explore the intricacies of safety regulations in home care with a focus on navigating the legal landscape across states like Arizona and New York. We delve into the art of value selling, emphasizing the benefits of personalized care over cost concerns, and provide solutions for handling pricing objections. Learn how predictive investigation can prepare caregivers for home visits, ensuring they're informed about potential challenges and ready to meet client needs with confidence and care.Celebrating caregivers is a crucial part of our journey, and we share inventive ideas to show appreciation, from National Caregiver Day festivities to unique spring-themed marketing strategies. Discover how to foster a positive and engaging environment for caregivers and clients alike, and leave with actionable insights to enhance your home care practice. With our forum's resources, never miss an opportunity to stay informed and connected, enhancing your impact in the home care industry.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textUnlock the secrets of growing your private pay home care business with insights from industry experts Dawn Fiala, Annette Ziegler, and Lisa Marsolais of the Approved Senior Network's Mastery Circle. We dive into actionable strategies for building trust and fostering relationships with referral sources, emphasizing the importance of understanding the offerings of potential partners and mastering industry knowledge. Discover how effective communication and consistent outreach can transform your home care marketing efforts and propel your business forward.Our conversation explores creative ways to stand out in a competitive field, particularly during the winter season and holidays. From structured support to reduce hospital readmissions to inventive holiday marketing, find out how you can support caregivers and ensure wellness among seniors. Whether it's sparkling cider giveaways or themed Valentine's Day gifts, we share innovative ideas to engage healthcare partners and enhance your marketing strategies.Celebrate the art of relationship-building as we discuss the value of educating patients and social workers, highlighting the complementary roles of home health and non-medical home care services. With special events like Lunch and Learns, and engaging marketing ideas for Social Worker Month, we provide you with the tools to maintain a competitive edge. Listen in for a delightful wrap-up with our March leave-behind giveaway winner announcement and learn how these strategies can redefine your approach to home care marketing.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textHome Health Care Marketing in 2025Core Themes:Relationship-Centric Approach: Building and nurturing relationships with both referral sources and clients is paramount. This involves understanding their needs, providing value, and maintaining consistent communication.Differentiation and Value Proposition: Standing out in a competitive market requires highlighting what makes the agency unique, such as specialized services, staff expertise, and proven outcomes.Adaptability and Industry Awareness: The home health landscape is constantly evolving. Staying informed about trends, legislation, and technological advancements is crucial for refining sales approaches and meeting client expectations.Synergy of Sales and Marketing: A strong brand presence and targeted marketing efforts are essential for supporting sales activities, generating leads, and building trust.Key Ideas & Facts:Building Meaningful Relationships:Referral Sources: Hospitals, physicians, discharge planners, social workers, and senior living communities are vital partners.Value-Driven Interactions: Offer educational resources, share updates on services, and demonstrate how partnering benefits them."Identify Key Referral Partners: Focus on building relationships with professionals who regularly interact with your target clients, such as social workers, rehabilitation specialists, and senior living communities."Consistent Communication: Regular check-ins, in-person visits, and virtual meetings keep the agency top-of-mind.Client Consultations with Empathy:Active Listening: Understand clients' concerns, fears, and priorities to tailor solutions.Compassionate Approach: Convey genuine care and understanding of their situation.Transparency: Clearly explain services, pricing, and care plans."Listen Actively: Understand their concerns, fears, and priorities to provide tailored solutions."Highlighting Unique Qualities:Communicate Differentiators: Emphasize specialized services, staff training and qualifications, and unique aspects of care.Leverage Success Stories: Share real-life examples of positive impact on clients and families.Demonstrate Outcomes: Use metrics like client satisfaction rates and reduced hospital readmissions."Communicate Your Differentiators: Highlight unique services, such as specialized care for dementia or post-surgical recovery, or your staff's exceptional training and qualifications."Staying Ahead of Industry Trends:Follow Healthcare Legislation: Understand changes in Medicare, Medicaid, and insurance policies.Embrace Technology: Utilize telehealth and digital platforms.Analyze Competitors: Study marketing strategies and identify gaps to fill."Keep Up with Technology: Embrace tools like telehealth or digital scheduling platforms to meet modern client expectations."Strengthening Sales Processes:Sales Team Training: Equip them with service knowledge, client pain points, and communication techniques.CRM Implementation: Track leads, follow-ups, and referral sources efficiently.Personalized Pitches: Tailor presentations to address specific client or referral partContinuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textJoin us in our final Mastery Circle of 2024 where we share holiday greetings and prep for Christmas. Valerie VanBooven from Approved Senior Network kicks off with housekeeping notes, emphasizing the importance of muting lines to reduce background noise and encourages sharing stories and tips. We also discuss the significant topics of caregiver quality, operations, and experiences from Dawn Fiala and Annette Ziegler. Learn about operational efficiencies and effective documentation to enhance compliance and service quality. Discover creative leave-behind ideas for January and February to engage caregivers and referral sources. Finally, don't miss the announcement—the upcoming Mastery Circle meetings will now be held on Wednesdays starting January 15th!00:00 Introduction and Holiday Greetings00:38 Housekeeping and Participation Guidelines01:43 Team Introductions03:53 Accessing Past Meetings and Resources06:52 Important Announcement: Schedule Change08:24 Reviewing Yearly Performance Metrics10:09 Compliance and Quality Improvement24:37 Operational Efficiency Tips26:49 Handling Quick Starts and Staffing Challenges28:28 Effective Communication with Clients and Caregivers31:12 Setting and Achieving Scheduling Goals32:43 Daily Check-ins and Micro-Management Strategies35:58 Utilizing Technology and Building Relationships40:54 Marketing Strategies and Leave Behinds43:10 Creative Leave Behind Ideas for January and February48:48 Engaging Referral Sources and Caregivers50:10 Final Thoughts and AnnouncementsContinuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textUnlock the secrets to thriving in the home care industry as we reconnect after Thanksgiving, channeling gratitude into powerful strategies for growth. Join Lisa, Dawn, Annette, and Valerie as they share their diverse expertise, from hands-on caregiving to strategic administrative roles. They offer you a roadmap to navigating our learning portal and accessing past meetings, ensuring that your journey in enhancing senior care and nurturing home care businesses is both informed and inspired.Explore innovative techniques for building solid referral relationships with key players like skilled nursing facilities, hospitals, and hospices. Delve into the nuances of creating a seamless referral process, from offering single points of contact to utilizing technology for efficiency. With actionable insights into enhancing service quality and reputation, you'll learn how to craft tailored solutions and educate teams for seamless client transitions, ultimately maintaining high standards of care.As the holiday season approaches, discover creative marketing strategies that not only transform how home care is perceived but also strengthen community bonds. From optimizing your online presence to participating in local events, we discuss how to close deals and foster connections. With festive ideas for expressing appreciation to referral sources and caregivers, you'll find inspiration to spread holiday cheer and plan ahead for special events like the January Leave-Behind Drawing. Get ready to engage with heartwarming stories and practical tips that emphasize the importance of community and gratitude in the home care sector.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textUnlock the secrets to mastering digital marketing in the home care industry with Lisa Marsolais, Valerie Van Booven and Dawn Fiala. Learn how to enhance your online presence by optimizing your website for Google's algorithm, harnessing the power of AI searches, and leveraging effective SEO strategies. Dawn brings her wealth of knowledge to the table, sharing best practices for training community liaisons and salespersons, emphasizing the seamless integration of sales and recruiting efforts for exponential company growth. Also joining us is Lisa Marsolais, our client happiness representative, who contributes her expertise in home care and marketing.Explore the dynamic world of online visibility as we delve into effective SEO, pay-per-click advertising, and AI trends. Discover why site speed, on-page SEO, and local SEO are crucial components in crafting high-quality content. Understand the importance of maintaining accurate business listings on search engines like Google and Bing, and how this affects AI-driven results. Plus, get an introduction to the groundbreaking concept of Answer Engine Optimization (AEO) and its relevance in this rapidly changing landscape.Navigate the complexities of referral relationships and caregiver recruitment with our practical guidance. From maintaining strong connections with referral sources to establishing trust with clients during initial assessments, we cover the essentials. You'll also gain insights into crafting compelling caregiver ads and seamlessly integrating online and offline marketing strategies. Prepare to elevate your marketing efforts, refine your sales training, and thrive in the dynamic home care landscape as we guide you through these transformative strategies.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textUnlock the secrets of successful home care marketing with us as we explore "The 10 Commandments of Home Care Marketing Success." Discover how transforming your website into a welcoming haven can provide potential clients with the comfort they seek during stressful times. We'll guide you through creating an inviting online space that mirrors the warmth and professionalism of your agency's waiting room, making a positive first impression on families in search of care.But what's a stellar website without visibility? We delve into why SEO is not just an option but the lifeline of your online presence. Imagine your website as a living, breathing entity that thrives on search engine optimization to be seen and trusted in the digital landscape. We'll reveal strategies to elevate your agency's expertise and values through effective SEO practices, ensuring you're not just another invisible entity but a beacon in the world of home care. Join us for insights that promise to revolutionize your marketing approach and attract the clients you deserve.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textGet ready for an engaging and insightful journey into the home care industry with some of its leading voices, including Lisa Marsolais, Dawn Fiala, Annette Ziegler, and Valerie Van Booven. Discover how Valerie, a seasoned registered nurse, underscores the critical role of online marketing in achieving success. This episode is packed with practical strategies, from balancing online and in-person sales efforts to accessing resources for mastering the craft of home care sales. We promise that you'll walk away with actionable insights to enhance your business approach.As the year winds down, we encourage you to reflect on your goals and triumphs within the home care business landscape. George, one of our featured guests, shares how his personal journey with Alzheimer's care helped him surpass revenue targets and refine caregiver training. Listen in as we discuss the messy yet rewarding nature of caregiving, the power of personal storytelling, and the necessity of adapting to a landscape without a script. Our conversation also shines a light on specialized dementia training, crucial for supporting both caregivers and the families they serve with empathy and understanding.In pursuit of maximizing revenue growth and retaining quality caregivers, we delve into strategies that ensure a thriving business. Explore the balance between maintaining an online presence and executing effective on-the-ground efforts, and learn about tools like revenue reminder sheets that can boost your billable hours. We emphasize the importance of clear client expectations, engaging caregivers, and the art of recruiting high-quality professionals through efficient, candidate-friendly processes. And don't miss our creative marketing tactics, including the power of a simple coffee meeting to strengthen connections with key referral sources. Join us for these indispensable insights into achieving home care success.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textUnlock the secrets to thriving in the senior care industry as Valerie Van Booven, along with Dawn Fiala, Lisa Marsolais, and Annette Ziegler from Approved Senior Networks, share their indispensable insights. This episode promises to transform your approach to home care operations and marketing with strategies drawn from their extensive experience in the field. Listen in as they explore the challenges and triumphs of building effective partnerships within the industry, and provide access to a wealth of resources designed to elevate your professional game.Delve into the remarkable mission of Care Patrol, a pioneering agency dedicated to simplifying the transition from hospital to home or senior care communities for older adults since 1993. We discuss the critical role of senior care advisors who ensure a person-centered approach in care planning. Learn how these advisors, alongside family members, navigate the complexities involved in keeping seniors at home when feasible. Sharing intriguing stories and practical examples, we spotlight the collaborative efforts required to create the best outcomes for clients aged 55 and over.Discover innovative marketing strategies and partnership-building techniques that can set your home care agency apart. From the importance of trust and communication in agency partnerships to creative marketing materials that leave a lasting impression, this episode is packed with actionable advice. Gain insights into how certifications and clinical backgrounds enhance credibility in the senior care landscape. Plus, explore heartwarming holiday outreach projects that bring generations together and highlight the impact of structured home care in reducing hospital readmissions. This is your ultimate guide to succeeding in the ever-evolving world of senior care.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textAnnette, Lisa, Dawn, and Valerie discuss sales training perspectives, what's working now in home care marketing and what home care agencies should be doing to increase sales and referrals.Unlock the secrets to transforming your sales approach with intimate and personalized training. Imagine forming meaningful connections with peers while enhancing your skills in a supportive environment. In this episode, we promise to uncover how Rodney, Tag, and Dennis achieved remarkable results through camaraderie and mutual support in a 12-week journey. Discover the power of personal relationships in sales training and learn how to foster an atmosphere of trust and accountability.As we continue our exploration, we dive into the critical role of post-training support and ongoing education in professional growth. Annette shares her insights and strategies for navigating common hurdles like scheduling "lunch and learns" or securing referrals. Through structured guidance and customized tools like Dawn's unique leave-behinds, participants effectively communicate their message and access skilled nursing facilities. This episode highlights how continuous encouragement and tailored support from trainers significantly enhance learning outcomes and build confidence.Finally, maintain your competitive edge in the home care industry by mastering marketing strategies and improving your online presence. The episode offers tips on integrating online and in-person efforts, underscoring the importance of an active digital footprint that reflects your company's values. Whether it's reconnecting with clients to reignite passion or planning ahead for seasonal projects, we provide actionable strategies to ensure your business remains relevant and trustworthy. Embrace these practices to strengthen referral partnerships and sustain success in an evolving marketplace.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textHome Care Marketing Heroes Oct 21, 2024https://homecaremarketingnews.com/this-weeks-home-care-marketing-stars-october-21-2024/This podcast from Approved Senior Network's Home Care Marketing News Magazine showcases various successful local home care marketing efforts in the week of October 21, 2024.Main Theme: The main theme is recognizing and celebrating local home care agencies for their outstanding community outreach and marketing initiatives.Key Highlights and Examples:Emphasis on Community Engagement: The article highlights agencies like BrightCare HomeCare, Adult Alternative Home Care, and Right at Home Snellville who actively engage with their communities through events, partnerships, and appreciation initiatives. For instance, Kimberly Gullo from BrightCare HomeCare started her day at 5:00 am to provide breakfast for 33 case managers at multiple hospitals, acknowledging their hard work during Case Management Week.Recognizing Staff and Caregivers: The article emphasizes the importance of celebrating the hard work of home care staff and caregivers. Examples include Caretech's "Red, White, and Blue BBQ" honoring veterans and Home Helpers of Bradenton nominating a caregiver for the HCAOA National Caregiver of the Year Award.Diverse Marketing Approaches: The article showcases a variety of successful marketing strategies, including consistent referral outreach, participation in community events, creative leave-behinds, engaging video content, and active social media presence.Key Takeaway:The article inspires home care agencies to prioritize community outreach and implement creative marketing strategies. It demonstrates that successful home care marketing goes beyond traditional advertising and involves building genuine relationships within the community and recognizing the contributions of staff and caregivers.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textUnlock the secrets of effective home care marketing during November's awareness months. Discover how to transform National Family Caregivers Month into a gateway for strengthening ties with caregivers by offering thoughtful survival kits that subtly highlight your services. Learn to navigate Alzheimer's Awareness Month with sensitivity through educational seminars that showcase your agency's expertise. Additionally, find out how partnerships with local pharmacies for diabetes health screenings during National Diabetes Month can spotlight your agency's management services. These strategies promise not only enhanced community engagement but also a reputation as a reliable and supportive home care provider.As we celebrate National Home Care Month, we'll guide you on creating meaningful connections and measuring your success through strategic use of social media, community events, and even cozy branded giveaways. We'll explore how tracking your agency's mentions and special offer redemptions can provide insights into your impact, all while maintaining genuine community connections. This episode is a treasure trove of insights and practical ideas designed to position your agency as a community pillar. Join us in this ongoing conversation and share your own experiences and plans, ensuring your marketing efforts leave a lasting impression.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textVideo and Article: https://homecaremarketingnews.com/this-weeks-home-care-marketing-stars-oct-14-2024/What if the secret to revolutionizing home care lies in mixing creativity with savvy marketing? Join us as we uncover how agencies are reshaping the landscape of senior care, starting with Castle Comfort Home Care's ingenious paint and sip events. These aren't just art classes; they're a lifeline against isolation, sparking connections while showcasing the agency's commitment to holistic well-being. Imagine discovering an agency that doesn't just offer care, but enriches lives and builds a community of trust.We also shine a light on the unsung heroes with Gold Star Home Care's recognition of caregivers like Angela Chavez, turning appreciation into a powerful tool for retention and reputation. And don't miss out on Home Helpers Home Care of Philly's strategic maneuvers—learn how they're forging direct referral pipelines by building crucial relationships with medical professionals. This episode is a testament to how personal care and business acumen can coexist, offering a blueprint for thriving home care communities.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textWhat if home care agencies could change the game in breast cancer awareness? Join us as we explore how these organizations are redefining cause marketing with creativity and purpose. Discover the strategies that go beyond traditional approaches, like pink ribbon care packages and community charity walks, to not only support vital breast cancer charities but also foster genuine community engagement. We'll uncover the power of social media in amplifying these initiatives, with campaigns that encourage followers to take part in awareness challenges, driving donations and deepening connections. By partnering with reputable nonprofits, home care services are not just enhancing their credibility but also making a meaningful impact that resonates with clients.In this episode, we also dissect the fascinating world of cause marketing, shedding light on its potential to drive significant change. From a professional's eye to a consumer's perspective, we'll reveal how aligning with meaningful causes can shape consumer behavior and elevate brand perception. Together, we'll unravel the complexities of this dynamic marketing strategy and its ability to forge deeper connections in the community. Learn how authenticity and transparency are not just buzzwords but essential elements in ensuring these efforts resonate and leave a lasting legacy. This is a conversation that promises to transform the way you think about marketing and its role in our world today.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textCan the secret to transforming the home care industry lie in the power of genuine human connection? Join us as we promise to unlock the strategies that go beyond mere transactions and foster trust and empathy in a field often seen as impersonal. This episode reveals how forging authentic relationships with referral sources like social workers and doctors can lead to lasting trust and meaningful recommendations. We highlight innovative marketing approaches from local events and educational seminars to unique experiences like mini horse therapy, all aimed at positioning home care agencies as trusted community resources and showcasing their sincere investment in the well-being of those they serve.Tap into the transformative impact of authenticity in business interactions. We explore how listening with intention, asking thoughtful questions, and truly understanding others can redefine relationships in home care marketing and beyond. The discussion emphasizes moving past mere deal-making to embracing a human-centered approach that enriches every interaction. Whether you're a professional in the home care sector or curious about the power of genuine connection, this episode offers insights that can positively reshape your career, relationships, and daily life. Discover how embracing empathy and authenticity can pave the way for more meaningful and productive exchanges in every aspect of your world.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textIn this engaging session, Lisa Marsolais, Dawn Fiala, and Annette Ziegler from Approved Senior Network share invaluable insights into the home care industry, focusing on strategies to reduce hospital readmissions. Learn how proper discharge planning and collaboration with home health services can prevent readmissions, benefiting clients, families, and healthcare systems. Explore creative marketing ideas such as pumpkin decorating contests and cookie decorating for engaging with communities and boosting your business. Don't miss out on the holiday-themed leave-behind campaigns designed to enhance your agency's visibility and success as we approach the end of the year.Chapters:00:00 Introduction and Housekeeping00:40 Meet the Team02:01 Accessing Missed Meetings03:33 Using the Collab App05:06 Home Care and Reducing Readmissions05:40 Understanding Readmissions09:20 The Role of Home Care in Preventing Readmissions09:35 Enhancing Discharge Success13:59 Challenges and Solutions in Home Care19:56 Marketing Strategies for Home Care23:45 Practical Tips for Home Care Providers25:04 Breaking the Readmission Cycle31:48 Q&A and Final Thoughts32:30 Replay and PDF Links33:07 Q&A Session33:40 Pumpkin Decorating Contest38:26 Case Management Week39:22 Bone and Joint Health Week40:10 Halloween and Thanksgiving Ideas44:10 Veterans Day and Remembrance Day45:12 Hospice and Home Care Month47:45 Winter Coloring Pages Campaign51:55 Crafting and Cookies Open House54:20 Holiday Cookie Decorating55:59 Final Q&A and Closing RemarksContinuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textArticle: https://homecaremarketingnews.com/falling-for-your-brand-building-emotional-connections-in-home-care-marketing/Can vulnerability in marketing genuinely foster trust and connection? Today, we uncover the secrets behind emotionally resonant home care marketing strategies that go beyond data. Inspired by a compelling Home Care Marketing News article, we discuss how focusing on trust and reassurance—especially for adult children choosing care for their aging parents—can transform your approach. We'll delve into the significance of storytelling and real-life testimonials to craft empathy-driven content that truly connects with your audience. And here's a twist: learn why admitting your brand's imperfections might make you more relatable and authentic, ultimately building stronger bonds with potential clients.Expanding our conversation, we dive into the power of human connection in both professional and personal spheres. In an era dominated by algorithms and data, the true essence of empathy and vulnerability stands out as vital for building genuine trust. Our discussion extends beyond business, exploring these principles' impact on everyday relationships and interactions. By the end of this episode, you'll not only grasp how these concepts can revolutionize your marketing strategies but also how they can enrich your personal life. So tune in and discover how to weave empathy and vulnerability into the fabric of your interactions, creating lasting connections that matter.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textArticle: https://homecaremarketingnews.com/navigating-the-home-care-revolution-growth-the-intersection-of-compassion-and-technology/Ready to uncover the secrets of the booming home care industry? Join us as we sit down with a seasoned healthcare business analyst who sheds light on the urgent demand for skilled caregivers and the harsh realities they face. We dive into the emotional and physical strains leading to burnout and the fierce competition to retain qualified professionals. You'll learn why rigorous training, meticulous vetting, and continuous supervision are essential to building trust and reliability in this critical field. Plus, we address the financial hurdles families encounter, making this a must-listen for anyone invested in the future of home care.In the latter part of our conversation, we explore the fascinating interplay between technology and human connection in caregiving. Our guest emphasizes that while tech can streamline administrative tasks and improve care coordination, it can never replace the empathy and compassion that caregivers provide. Discover how AI and telehealth can revolutionize the industry by freeing caregivers to focus on their relationships with clients. With a thoughtful approach, we discuss the potential for agencies to stand out by offering specialized services and strong value propositions. Don't miss this insightful discussion on how the home care landscape is evolving with technology while retaining its essential human touch.Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textReady to unlock the secrets to thriving in the world of home care sales? This episode promises to equip you with cutting-edge strategies and insights that will help you stand out in a competitive market. From mastering the unique dual role of business development and direct consultations with seniors, to understanding the power of tailored sales training programs, we've got you covered. Learn the importance of on-the-ground marketing efforts and how to effectively set and track key performance indicators (KPIs) to achieve your goals.Discover the key to hiring success in the home care sales field. We delve into proven tactics for distinguishing yourself from competitors, handling rejection, and overcoming objections, all while highlighting the gratifying aspects of the job. We discuss the ideal qualities of a top-notch candidate, such as authenticity and sociability, and share advice on crafting compelling job ads. Plus, we explore the benefits of micro-class methodologies for sales training, where intimate settings foster genuine sharing and collaboration, boosting both personal and professional growth.Building strong relationships and trust within the home care industry is crucial for long-term success. Learn effective strategies for booking assessments, managing large family dynamics, and setting realistic expectations for home care services. We share tips on overcoming objections and handling delicate situations, like convincing reluctant seniors to accept assistance. Our episode also covers balancing multiple roles within home care agencies, effective networking, and strategic planning to boost revenue growth. Get practical tips for optimizing LinkedIn and Facebook to enhance your professional branding and marketing efforts. Tune in and transform your approach to home care sales!Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textWhat if you could transform your home care operations and significantly boost your revenue before the year's end? Tune in as Dawn, Lisa, and Annette, three experts with extensive backgrounds in the home care industry, reveal actionable strategies for setting and achieving ambitious 2024 revenue goals. We kick off by ensuring you have all the tools you need to stay connected, with tips on accessing missed meetings through desktop and mobile platforms. Our hosts emphasize the vital role of active engagement in our forum and the importance of regular monitoring to identify trends and address issues promptly.In this episode, we delve into the nitty-gritty of revenue management and operations. Discover how regular weekly meetings and detailed tracking can save your business from unpleasant surprises and keep your revenue on track. Learn how a proactive scheduling team is crucial for managing quick starts and unexpected demands, ensuring you're always ready to support marketing efforts and handle call-offs. The discussion also highlights the significance of maintaining flexibility and being well-staffed in advance to meet client needs effectively.As we shift our focus to caregiver performance and client retention, Dawn, Lisa, and Annette share invaluable insights into preventing client dissatisfaction and boosting caregiver morale. Addressing caregiver tardiness promptly, celebrating positive contributions, and regular client communication are just a few of the strategies discussed. The episode wraps up with creative ideas for community engagement and promotional events, from fall-themed activities to honoring Veterans Day. Get ready to enhance your company's presence and goodwill in senior care communities with these practical and innovative marketing tactics.Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a textUnlock the secrets to skyrocketing your home care business with an optimized website and cutting-edge SEO! In our latest episode, Valerie and our leadership team walk you through the essentials of creating a website that Google will love in 2024. We break down effective content strategies and specific SEO techniques that elevate your rankings. Learn why mobile speed is non-negotiable for both user experience and SEO success, and discover how high-quality hosting and long-form content can propel your website to the top.Dive deeper into advanced SEO strategies that go beyond standard plugins like Yoast SEO or Rank Math. We discuss the critical importance of handcrafted schema markup, which provides Google with comprehensive details about your organization. Find out why having a physical office—even if it's just a home address—can improve your local search rankings and navigate the competitive landscape of big cities versus smaller towns. We also shed light on the long-term nature of SEO, emphasizing the necessity of ongoing content updates and setting realistic expectations for your ranking achievements.To wrap things up, we highlight the key considerations for effective SEO, including the importance of hiring credible experts and maintaining high-quality, human-edited content. We caution against common pitfalls like auto-playing videos and stress the need for mobile friendliness. Gain insights from the success stories of Home Care Assistance and Home Instead Senior Care as we explore essential keyword strategies. Understand why having dedicated sections for various levels of care on your website can significantly boost your online presence. Tune in for actionable insights that will keep your home care business ahead in the digital landscape!Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a Text Message.What if you could transform your home care marketing strategies and build stronger relationships with referral sources all at once? This episode features home care industry veterans Dawn Fiala, Lisa Marsolais, Annette Ziegler, and Valerie VanBooven, who bring decades of expertise to the table. Listen as they share practical tips on everything from muting lines during meetings for better engagement to leveraging CRM tools for deeper connections with referral sources. Discover how Valerie's insights into online marketing and the Kollab app can elevate your efforts in reaching both clients and partners.Imagine overcoming client resistance with ease, especially when elderly patients are hesitant about home care services. Our hosts delve into empathetic strategies that acknowledge client feelings and suggest trial periods to ease their apprehension. Through heartfelt anecdotes, they illustrate the importance of empathy, patience, and clear communication in ensuring client satisfaction and cultivating lasting professional relationships. You'll also learn creative, cost-effective marketing strategies tailored for special occasions like Physical Therapy Month and National Apple Day, featuring memorable leave-behinds that make your services stand out.Finally, get inspired by our discussions on educating care facilities and building relationships with skilled nursing facilities. From hosting lunch and learns to introducing the "Leave Behind Legends" program, we cover innovative strategies to foster engagement and maintain visibility. Hear about successful outreach initiatives for Fall Prevention Month and National Assisted Living Week, and take away actionable tips to connect with healthcare professionals and caregivers. With stories of strong caregiver-client bonds and the transformative power of effective caregiving, this episode is a must-listen for anyone dedicated to making a positive impact in the home care industry.Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a Text Message.Curious about the latest strategies for home care sales and marketing? This episode promises invaluable insights as Valerie steps in for Dawn, who's on voice rest. Along with seasoned co-hosts Annette, Dawn, and Lisa—who despite being under the weather, share their wisdom.We also introduce you to the Kollab app by LeadConnector, a game-changer in user communication and support. Annette's segment wraps up with a deep dive into effective in-person sales techniques that you won't want to miss.Ever wondered how AI chatbots can revolutionize your home care business? We dissect the integration and functionality of these AI marvels, trained to provide spot-on information and capture vital contact details from potential clients and job seekers. Human intervention remains key for personalized follow-ups, ensuring a seamless experience. Real-world examples, like Star MultiCare's success across multiple offices, showcase the tangible benefits of deploying AI chatbots. We also offer best practices, highlighting what to include and avoid in your chat interactions to maximize efficiency and client satisfaction.Exciting news for home care agencies! Discover our new monthly service, Lead Behind Legends, featuring unique, branded leave-behinds. October's themes include a pumpkin decorating contest and Breast Cancer Awareness Month, providing creative and customizable marketing kits to make your agency stand out. We delve into the challenges and rewards of infield marketing, identifying traits for success, and offering advice for newcomers. Finally, we discuss effective community engagement strategies, from sponsoring activities like bingo to scheduling educational in-services, ensuring your outreach efforts are both impactful and memorable.Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a Text Message.Unlock the secret to transforming your home care business with the power of AI chat! Imagine having a tool that not only greets your website visitors with personalized messages but also answers their queries, collects their information, and integrates seamlessly into your CRM—all while you sleep. Our latest episode showcases this revolutionary AI chat feature designed to enhance customer interaction and service efficiency. We guide you through a live demonstration, revealing how this AI chat tool is trained to understand your website's content and FAQs, ensuring accurate and helpful responses every time.Explore the perfect synergy of automated efficiency and human engagement. We discuss the invaluable benefits of maintaining a live chat option, allowing business owners to step in whenever necessary. This episode is a must-listen for home care agency owners and tech enthusiasts alike, offering profound insights into leveraging AI for superior customer service and operational excellence. Get ready to elevate your business operations and customer satisfaction to new heights!Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a Text Message.Is your home care website struggling to keep up with modern technology? Discover the secrets to staying ahead in the digital world with Valerie from Approved Senior Network. With over 16 years of experience, Valerie shares her invaluable insights on the essential aspects of crafting a high-performing home care website. From the importance of regular updates to ensure your site is technologically up-to-date, to the critical elements of user-friendly navigation and mobile responsiveness, Valerie covers it all. She underscores the need for lightning-fast loading times and how these factors can drastically enhance user experience and maintain your competitive edge.But that's not all—Valerie dives into the world of search engine optimization (SEO) and quality content. Learn from her real-world examples of beautifully designed websites that fell short due to poor SEO practices, and why basic SEO is non-negotiable from the get-go. Valerie also provides practical advice on making your website accessible and easy to read for all age groups, particularly the older demographic, emphasizing the importance of prominent contact information and clear communication of your service areas. Don't miss these valuable tips to ensure your home care website not only looks fantastic but also performs exceptionally well. Tune in and equip your business for digital success!Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a Text Message.How can engaging your community redefine your approach to home care marketing? Tune in to this enlightening episode where we welcome Christina Ramos, who shares her inspiring journey of initiating impactful community fundraising events during the COVID-19 pandemic. We begin with some essential housekeeping notes, invite our listeners to participate actively, and introduce our experienced hosts, Dawn Fiala and Annette Ziegler, alongside Valerie Van Booven, who sets the stage for today's insightful session.We then dive into the practical tools you need to excel in home care sales, highlighting the Kollab app available on both Android and iPhone. Discover how to access the 2024 Continuum Sales Mastery Circle courses and resources. Plus, we discuss innovative ideas for leave-behinds tailored for National Wellness Month, emphasizing the importance of self-care for healthcare professionals. These personalized tokens of appreciation help build stronger relationships with referral sources and showcase the thoughtful side of your business.Christina Ramos joins us to share her heartwarming and creative community engagement strategies—including delivering 5,000 Krispy Kreme donuts to healthcare heroes and organizing memorable events like indoor pickleball showcases. Learn how these consistent, annual events not only foster joy but also enhance community recognition and strengthen professional bonds. We wrap up with insights into managing event planning and its positive impact on caregiver recruitment and retention, ensuring your organization stands out as a desirable place to work. Join us for a session brimming with fresh perspectives and actionable advice!Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a Text Message.Unlock the secrets of leveraging LinkedIn to skyrocket your home care business with our expert guests Valerie, Dawn, Lisa, and Annette. These seasoned professionals share their invaluable insights on mastering sales, marketing, recruiting, and retention strategies tailored specifically for the home care sector. From accessing past meeting videos to engaging in our interactive online forum, we ensure you're equipped with all the tools needed to thrive in this competitive field.Discover why LinkedIn has made a triumphant return as the go-to platform for B2B marketing. Tagging relevant entities, harnessing the power of video content, and engaging in community activities are just a few of the strategies we explore to maximize your reach and impact. Our guests provide real-life examples, like Jim's community involvement and the Hope and Mo Show, to illustrate how personal connections can drive professional success. Whether you're optimizing your profile or crafting engaging newsletters, this episode offers a comprehensive roadmap to enhance your LinkedIn presence.Stay ahead of the curve with our creative marketing tips and strategies to promote home care services effectively. From personalized "Cool to Care" messages with Otter Pops to innovative wellness month promotions, we cover it all. We also delve into the logistics of video posting, ensuring you have access to our content seamlessly. Don't miss the chance to hear about exciting upcoming resources and potential guest speakers in our next meeting. Join us for an episode packed with actionable insights and practical advice to elevate your home care business.Visit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Send us a Text Message.Unlock the secrets to skyrocketing your home care business with Valerie Van Booven and her team of experts, including Dawn Fiala, Lisa Marsolais, and Annette Ziegler. This episode is a goldmine of practical strategies blending in-person and online marketing to provide uncompromising service that truly stands out. Learn how to create a repeatable, scalable, and time-tested revenue formula that guarantees consistent growth and client satisfaction, no matter where your business is located.Discover the crucial role of a well-trained community liaison in establishing and maintaining fruitful relationships with referral partners. Valerie and her team reveal tactics like event photography and social media updates to keep your partners engaged and loyal. Get an insider look into the Continuum Mastery Circle program, which offers creative marketing ideas and ensures your community liaison leaves a lasting impression. Plus, don't miss out on effective training methods for your sales teams and liaisons, highlighted in the upcoming Home Care Con presentation.Harness the power of social media and automation to maximize your outreach and engagement. From leveraging LinkedIn and creating authentic video content to utilizing the ASN Spark CRM for seamless communication and follow-up, this episode covers it all. Learn how automation can streamline your marketing efforts, making tasks like newsletters and social media posts a breeze. Finally, explore the comprehensive services offered by home care business support companies, including sales training, SEO services, and exceptional customer support to elevate your home care agency to new heights.

Send us a Text Message.Ever wonder how to keep your marketing momentum high even when you're short-staffed? Join Valerie Van Booven, Dawn Fiala, and Lisa Marsolais and Annette Ziegler in this engaging episode of the Continuum Mastery Circle as we explore essential strategies and insights to elevate your home care sales and marketing efforts. Despite Lisa battling a bit of illness, our spirits are high as we dive into ways to maintain consistent marketing, the complementary relationship between hospice and home care, and much more. Plus, we'll guide you on how to access previous sessions through the Homecare Sales Forum for a wealth of additional knowledge.We'll also tackle a prevalent misconception: Can hospice care replace home care services? Learn how to communicate the critical differences and complementary benefits to families, ensuring they understand the need for continuous home care alongside hospice support. Our conversation doesn't stop there; we delve into leveraging social media platforms like Facebook, LinkedIn, and TikTok to boost your visibility and community engagement. Get practical tips on creating interactive content, educational videos, and using the right hashtags to enhance your online presence.Lastly, discover the invaluable insights gained from interviewing social workers and the benefits of networking with Skilled Nursing Facilities (SNFs) as referral sources. We share actionable advice on maintaining consistent marketing strategies, celebrating National Wellness Month with creative self-care ideas, and promoting safety within the community. Plus, don't miss our discussion on upcoming meeting schedules and fun snack options. This episode is brimming with actionable advice and inspiring discussions to help you succeed in your home care marketing journey. Tune in and let's make this weekend productive and insightful!

Send us a Text Message.Home care sales professionals play a vital role in helping seniors transition from skilled nursing facilities to home care. To be successful in this field, it's helpful to understand the daily challenges and needs of the social workers who coordinate these transitions. Here are some key insights from a conversation with Angelica, a rehab social worker.Find us at https://asnhomecaremarketing.com/home-care-sales-training-options/

Unlock the secrets to forging strong partnerships in the home care industry with our special guest, Kathy Jacobs, owner of Together in Caring Geriatric Care Management. Kathy shares her expert insights on what geriatric care managers look for in home care agencies, the habits behind their referrals, and the factors that influence their choices. Learn how to enhance communication and trust to elevate client care, understand clients' readiness for home care, and navigate their resistance to accepting help. Dive into the pivotal role adult children play in the transition to home care and discover how geriatric care managers collaborate with them to ensure comprehensive support for their elderly parents. We'll also discuss the crucial challenges family caregivers, especially spouses, face and how introducing home care services can prevent burnout and provide much-needed relief. You'll hear from Annette and Gabby on the additional support needed in various care facilities and get practical advice on selecting a qualified geriatric care manager. Finally, we explore the positive impact Geriatric Care Managers (GCMs) have on healthcare outcomes, from reducing hospitalizations to better chronic disease management. Celebrate wellness with creative ideas for special occasions and learn about strategies for team appreciation and caregiver support. Don't miss Kathy's invaluable advice on fee structures, matching the right professional to specific needs, and ensuring ongoing support tailored to each family's unique circumstances. Join us for a comprehensive discussion packed with essential information to enhance your approach to geriatric care management.

Home Care Marketing Tip: Can You Use AI to Write Content for Your Website? #homecaremarketing #homecare #homecarecontent #homecareseo #AI #aicontent If you would like the entire set of prompts for this process, fill out our form here: https://asnhomecaremarketing.com/home-care-marketing-tip-can-you-use-ai-to-write-content-for-your-website/Ready to transform your content game and boost your website's Google rankings? Join us for a deep dive into the art of creating high-quality home care content using AI, all while meeting Google's EEAT standards—Experience, Expertise, Authoritativeness, and Trustworthiness. Learn essential techniques to personalize and localize AI-generated content, making it uniquely engaging and indexable by search engines. We'll guide you through a series of eight powerful prompts that start with researching competitors and crafting superior outlines, providing detailed writer guidelines, and leveraging authoritative sources like the Mayo Clinic and the Alzheimer's Association. This episode is packed with actionable insights to ensure your AI content isn't just relevant but also authoritative and engaging.But that's not all—we're also focusing on SEO-friendly AI content geared specifically for a client's website in Mesa, Arizona. Discover the significance of using the right prompts and processes to create unique, penalty-free content that adheres to Google's SEO best practices. We stress the importance of incorporating quotes and testimonials to make your content compelling and valuable for Google indexing. By mastering these techniques, you'll have the tools to produce standout, high-performing content that captures attention and ranks high on search engines. Tune in and elevate your content creation skills to new heights!

Discover how to forge meaningful relationships with geriatric care managers and elevate your home care business in our latest episode. Featuring insights from seasoned professionals Lisa Marsolais, Annette Ziegler, and Valerie Van Booven, we unpack the critical roles these experts play in ensuring the well-being of elderly clients. Learn from Annette's firsthand experiences about the invaluable support geriatric care managers provide, especially during complex medical and psychological situations.This episode shines a light on the exceptional services offered by geriatric care managers, from crisis intervention to navigating transitions from hospitals to home care. With costs ranging from $150 to $300 per hour, these professionals are indispensable for families facing challenging care decisions. Understand the pivotal connections they have with elder law attorneys, social workers, and hospitals, and how these referrals can enhance the quality of care for your clients.Connect with us as we highlight Kathy, an accomplished geriatric care manager whose dedication goes above and beyond, sometimes offering free services to her clients. We also provide creative networking tips, including themed giveaways for events like National Hydration Day and Father's Day, designed to build lasting relationships with potential referral sources. Tune in for a blend of practical advice, inspiring stories, and unique strategies to leverage partnerships in home care and geriatric care management.

Strap in for a masterclass in nurturing a flourishing home care service, where we zero in on the lifeblood of any 24-hour operation: client retention and communication. Our seasoned team, including Dawn, Lisa, and the invaluable Annette, a geriatric care manager with commendable dedication, unveils a treasure trove of wisdom. They unfold the subtleties of housekeeping, recount personal journeys, and guide you through the financial tightrope of billing stability amid the ever-present risk of client turnover. This episode is a wellspring of knowledge for those ignited with a passion for senior care excellence.Picture this: marketers weaving through homes, gathering unfiltered insights to fortify client bonds, while outside, the leaves turn and December looms, threatening with its historical spike in client loss. We arm you with proactive marketing arsenals, from contests to educational blitzes, ensuring your services are engraved in the minds of healthcare professionals. We lay out a blueprint for success, from setting audacious goals like securing a new 24-hour client each week to extending client engagements with grace and innovation. All the while, Annette illuminates the tailored approach necessary for elderly care, ensuring each service is as unique as the clients we serve.As the conversation shifts, we expose you to a variety of ingenious outreach tactics designed to keep your home care brand buzzing in the ears of social workers and case managers. Imagine the smile on a social worker's face as they receive a motivational stress ball or the gratitude when offered a free home safety assessment during National Safe at Home Week. Our personal stories of fostering connections over coffee with case managers will inspire you to inject that personal touch into every professional relationship. Prepare to elevate your home care business, as we share strategies and heartfelt advice that could reshape your future in the industry.

Unlock the secrets of a thriving home care business as Dale York, the entrepreneur behind Cardinal Home Care, joins us to share the sales strategies that catapulted his business to success amid the pandemic. Witness a tale of unwavering dedication as he unfolds the power of community bonds and warm leads. Dale's insight into the necessity of becoming a familiar face in the industry and the delicate art of balancing office management with active fieldwork is nothing short of inspirational.This episode peels back the layers on the emotional investment of building and maintaining business relationships, especially when faced with the bittersweet reality of client turnover. Discover how a solid team can anchor an owner's venture into the world of networking, brand visibility on social media, and the relentless drive to ensure staff welfare – a mission that fuels Dale's vigorous pursuit of new opportunities. We explore the strategies that keep Cardinal Home Care's heartbeat strong, from the intricacies of fostering trust through regular care facility visits to the savvy targeting of high-margin services.In our final chapter with Dale, we look into the game-changing realization that patience and personal connections are the cornerstones of business growth. If you've ever wondered how to transform every handshake into a lasting impression or how the role of a passionate owner can outshine any salesperson, this episode is your blueprint. As Dale reflects on his profound passion for his work, it's clear that the heart of home care is not just in the services provided but in the joy and challenges of the journey itself. Join us for these compelling insights, crafted to inspire and guide any aspiring home care entrepreneur.

Have you ever wondered how a deep-rooted commitment to community can  business growth? Jim Prussak, the enterprising spirit behind Applause Home Care, joins us to dissect his unconventional technique of nurturing community ties that transcend mere transactions. As we peel back the layers of Jim's philosophy, we uncover the symbiotic relationship between genuine service and brand development. His deliberate separation of sales from marketing and public relations has not only shaped the success trajectory of his business but also solidified his standing as a servant-leader within Bergen County. Hear the intricacies of how Jim's active roles in the VFW, Rotary, and Little League sow seeds that nurture both his company's reputation and his personal mission to serve.Venturing beyond the surface of traditional business strategies, this episode is a rare glimpse into the heart of trust-building through personal connections, particularly in the digital arena. The conversation with Jim Prusak is an intimate one, where we share experiences on leveraging social media to foster genuine relationships rather than pushing aggressive sales narratives. It's a candid look at the essence of being the face of your business, embracing the community through actions rather than just words, and the operational magic that frees up time to prioritize these connections. Through the lens of Applause Home Care, we explore how passion and authenticity elevate the personal touch in home health care, creating an authentic narrative that resonates with communities and clients alike. Join us for a heartfelt dialogue that inspires a different kind of entrepreneurial spirit, one that champions passion, service, and genuine care.

Prepare to rev up your home care business engine, because this podcast episode is fueled with the high-octane insights of Annette Ziegler, who knows a thing or two about accelerating growth from $1 million to a staggering $4 million. Together with your seasoned host, Dawn Fiala, we're igniting a conversation that's packed with digital marketing prowess and a treasure trove of strategies to enhance your private pay sector prowess. Whether you're a home care veteran or just starting out, get ready to turbocharge your approach with our proven tactics and community wisdom.As we navigate the complexities of acquiring 24-hour home care clients, we're not just crossing state lines from Arizona to New York; we're crossing into uncharted territories of marketing mastery. Discover how to create compelling discharge packages that resonate with facility staff, and why caregiver training guides are revolutionizing both caregiver confidence and agency reputation. Trust us, with the battle-tested strategies we're sharing, your home care services will be the talk of every healthcare facility in town.Don't just build a home care business; construct an empire of trust and strong partnerships. This episode is about more than just care strategies; it's about embedding yourself within the community and becoming the trusted partner that facilities and families rely on. From the heartwarming celebration of healthcare workers with Occupational Therapy Month to the savvy communication tips that keep you top-of-mind, we're dishing out the playbook on how to ensure your home care business not only grows but thrives. So, tune in and let us guide you through the home care hustle with grace, grit, and a whole lot of growth potential.

Navigating the journey from hospital to home can be fraught with challenges, but armed with the right knowledge and support, the transition can be smoother than you think. In our heartfelt discussion, we delve into the emotional and physical hurdles patients and their families face during this critical time. Discover how services like 24-hour home care and medication reminders are key tools in not only providing comfort but also in reducing hospital readmission rates. We also illuminate the crucial role of effective communication with social workers and the utility of handouts for ensuring a seamless shift back to the comforts of home.Ever felt overwhelmed by the intricate pricing details of care packages? We introduce an innovative flat-rate discharge package designed to simplify this process, putting the focus on care duration rather than cost. Tailoring schedules to accommodate family involvement and addressing unique needs, such as wheelchair accessibility, becomes intuitive with this approach. Listen as we share the benefits of continuity in care and the reassurance it offers to patients, families, and social workers alike, ensuring those critical first days post-discharge are managed with the utmost attention.But the support doesn't end there; we've also created quick caregiver training guides for a variety of conditions, from Alzheimer's to hip replacement recovery. These guides are a testament to the preparedness of our caregivers, building trust with social workers and facility staff. Furthermore, join us as we navigate the healthcare landscape with promotions and celebrations, discuss occupational therapy's impact, and reveal marketing strategies that educate and resonate with seniors about the importance of quality care. Our episode is a trove of insights and creative solutions aimed at enhancing patient lives and easing the transition from hospital to home.

Unlock the secrets of thriving in the home care industry as we dish out a wealth of strategies for boosting your agency's revenue. Together with Lisa, whose zeal for community engagement brings an extra layer of depth to our conversations, we cut through the noise to deliver actionable tips on everything from extending service lengths for current clients to innovative marketing ploys. Though Valerie couldn't join us, her expertise as an RN and founder of Approved Senior Network echoes in our advice-packed discussion on caregiver retention—a linchpin in the quest for financial success.Navigate the twists and turns of revenue maximization with us; we'll arm you with the knowledge to tackle hiring slowdowns head-on, share personal narratives of overcoming seasonal staffing hurdles, and provide a blueprint for using Key Performance Indicators to keep your business on the path to its financial targets. Learn to benchmark against competitors, rekindle connections with past clients, and manage your caregiver relationships with finesse. You'll come away equipped with insider knowledge on how to keep your caregivers motivated and your clients satisfied.Finally, prepare to get creative with your marketing efforts. We share tips on how to leave a lasting impression with cleverly themed promotional items and discuss strategies for special events like Older Americans Month and Occupational Therapy Month. From pun-filled campaigns for National Lobster Day to thoughtful Father's Day giveaways, we reveal how a dash of creativity can transform your marketing approach. Join us and let's turn your home care agency into a revenue-generating powerhouse.

Unlock the secrets to thriving in the competitive world of home care sales with our latest episode where we, Dawn Fiala alongside Lisa Marsolais and Valerie, give you the insider scoop on everything from clinching client assessments to innovative marketing strategies. Picture this: you're confidently navigating objections around costs while masterfully maintaining client privacy—all because you absorbed the proven tactics we discuss. And for those of you eager to continue learning, our Home Care Sales Forum awaits, fostering a community where ongoing support and knowledge sharing are just a post away.Imagine transforming every caregiver introduction into a personalized marketing opportunity and witnessing your agency's reputation soar. This episode doesn't just stop there; we dissect the delicate balance of commission structures that incentivize your sales team without compromising client care. By examining real-life examples, we guide you through creating a commission system that's as effective in urban Arizona as it is in rural Maine, ensuring your agency's financial health and staff motivation remain in perfect harmony.Finally, step into a world where themed giveaways aren't just fun—they're strategic moves that cement lasting relationships with healthcare professionals. We share how our community members are making waves with creative campaigns that resonate with the likes of nurses and social workers, ensuring your agency stands out in a sea of competitors. From Vitamin C Day to Nurses Week, we lay out a roadmap for planning impactful marketing events that not only celebrate healthcare heroes but also keep your agency top-of-mind. Join us for this treasure trove of insights, and let's elevate your home care agency together.