Podcasts about trust edge

In this episode, we're diving deep into the power of trust with David Horsager, renowned author and speaker on leadership and organizational success. Discover how trust impacts every aspect of sales and leadership, why it's the cornerstone of influence, and the practical strategies to build it. David shares key insights from his extensive research, including:The Trust Edge framework and how it applies to personal and professional relationships.Common pitfalls that erode trust and how to avoid them.Actionable steps to establish credibility and sustain long-term client relationships.Why trust accelerates success and reduces costs in any business environment.Whether you're a sales professional, leader, or entrepreneur, this conversation will inspire you to prioritize trust as your ultimate competitive advantage.Tune in to learn how to transform relationships, elevate your influence, and close deals with authenticity.Learn more about David: davidhorsager.comTrust Matters More than Ever: 40 Proven Tools to Lead Better, Grow Faster & Build Trust Now! https://www.amazon.com/Trust-Matters-More-Than-Ever/dp/1424568919

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David Horsager is bestselling author of The Trust Edge and CEO of Trust Edge Leadership Institute. With clients ranging from Fortune 100 companies to professional sports teams and global governments. Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode #402: In this episode of the Let's Go Win Podcast, JM Ryerson sits down with trust expert David Horsager, author of The Trust Edge, to discuss why trust is the foundation of success in business, leadership, and life. David breaks down the eight pillars of trust—Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency—and shares actionable insights on how to build, maintain, and rebuild trust. Whether you're a leader navigating tough challenges or someone looking to strengthen relationships, this episode offers a clear roadmap to mastering trust. Tune in to learn why trust matters more than ever!Contact David:Website: https://trustedge.comWebsite: https://davidhorsager.comLinkedIn: https://www.linkedin.com/in/dhorsagerInstagram: https://www.instagram.com/davidhorsagerFacebook: https://www.facebook.com/profile.php?id=61554553565735Watch episodes on YouTube and subscribe to our channel!https://www.youtube.com/@letsgowin

From the archive: This episode was originally recorded and published in 2021. Our interviews on Entrepreneurs On Fire are meant to be evergreen, and we do our best to confirm that all offers and URL's in these archive episodes are still relevant. David Horsager is the Wall Street Journal bestselling author of The Trust Edge and the leading global expert in building high-trust leaders and organizations. Top 3 Value Bombs 1. If you want to connect with more people, be grateful. 2. There's always a cost when there's a lack of trust. 3. Be good at asking the question “how” at least three times - until you get to something that you can do today or tomorrow. The Tools to Solve Your Organization's Greatest Problems - Trust Edge Sponsors HubSpot Grow better, faster with HubSpot's all-in-one intuitive customer platform. Visit HubSpot.com to learn more Airbnb Your home might be worth more than you think... Find out how much at Airbnb.com/host

From the archive: This episode was originally recorded and published in 2021. Our interviews on Entrepreneurs On Fire are meant to be evergreen, and we do our best to confirm that all offers and URL's in these archive episodes are still relevant. David Horsager is the Wall Street Journal bestselling author of The Trust Edge and the leading global expert in building high-trust leaders and organizations. Top 3 Value Bombs 1. If you want to connect with more people, be grateful. 2. There's always a cost when there's a lack of trust. 3. Be good at asking the question “how” at least three times - until you get to something that you can do today or tomorrow. The Tools to Solve Your Organization's Greatest Problems - Trust Edge Sponsors HubSpot Grow better, faster with HubSpot's all-in-one intuitive customer platform. Visit HubSpot.com to learn more Airbnb Your home might be worth more than you think... Find out how much at Airbnb.com/host

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David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, Trust Expert in Residence at High Point University and The Wall Street Journal best-selling author of The Trust Edge, The Daily Edge, and Trusted Leader. He is also a podcaster, creator of the Enterprise Trust Index™, and director of one of the nation's foremost trust studies, The Trust Outlook. ® Horsager has advised leaders and delivered life-changing presentations on six continents, with audiences ranging from Delta, FedEx, and Toyota to the New York Yankees, MIT and the Department of Homeland Security. His work has been featured in prominent media such as Harvard Business Review, Forbes, and MSNBC. Through speaking, training, consulting, and coaching, David and his team at Trust Edge Leadership Institute make it their mission to develop trusted leaders and organizations. With his trademark 8 Pillar Framework, David breaks trust down into tangible steps that can be leveraged right away to build a high-trust culture— because high-trust leaders and organizations bring out the best in their people and get measurable results. In this podcast for managers, Audrey, Lee and David discuss:   -Definition of a high trust environment -How to build trust among fellow leaders and stakeholders in complex organization -The Enterprise Trust Index -How long does it typically take to establish trust?  "Leaders don't realize that a lack of trust is their biggest expense. They often don't see how a lack of trust affects EVERY aspect of the business!”– David Horsager   Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with David Horsager https://www.linkedin.com/in/dhorsager/ https://trustedge.com/ http://www.davidhorsager.com/  Connect with Manage Smarter Hosts ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith   Connect with SalesFuel ·         Twitter: @SalesFuel  ·         Website: http://salesfuel.com/  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Our guest in episode 81 is Dan Abrahams, a renowned sports psychologist, who delves into the mental aspects of sports. Dan emphasizes the foundational role of trust in both individual performance and team dynamics, explaining how it's as crucial in team sports like football and basketball as in individual sports such as tennis and golf. The discussion includes Dan's unique approach to mental skills training, tailored for athletes at all levels, and his innovative 'Game Face' concept, which assists athletes in achieving their optimal mental state for peak performance. Dan also touches upon the function of sports psychologists in premier football teams, with a particular focus on Ajax and Manchester United, detailing the importance of psychological strategies and trust cultivation in enhancing team performance. Additionally, the episode covers how breaches in trust can impact an athlete's performance and overall well-being, and the role of sports psychologists in rebuilding trust following major scandals. This episode is a must-listen not only for sports enthusiasts but for anyone interested in the psychological elements that drive success and effective teamwork.

David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, Trust Expert in Residence at High Point University and Wall Street Journal bestselling author of The Trust Edge, The Daily Edge, and Trusted Leader. He is also a podcaster, creator of the Enterprise Trust Index™, and director of one of the nation's foremost trust studies, The Trust Outlook.®   David talks about the most important aspect of sales, trust. How to earn it, where to find it, and how to utilize it in your brand!

David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, Trust Expert in Residence at High Point University and The Wall Street Journal best-selling author of The Trust Edge, The Daily Edge, and Trusted Leader. He is also a podcaster, creator of the Enterprise Trust Index™, and director of one of the nation's foremost trust studies, The Trust Outlook. ® Horsager has advised leaders and delivered life-changing presentations on six continents, with audiences ranging from Delta, FedEx, and Toyota to the New York Yankees, MIT and the Department of Homeland Security. His work has been featured in prominent media such as Harvard Business Review, Forbes, and MSNBC. Through speaking, training, consulting, and coaching, David and his team at Trust Edge Leadership Institute make it their mission to develop trusted leaders and organizations. With his trademark 8 Pillar Framework, David breaks trust down into tangible steps that can be leveraged right away to build a high-trust culture— because high-trust leaders and organizations bring out the best in their people and get measurable results. In this podcast for managers, Audrey, Lee and David discuss:  -Definition of a high trust environment -How to build trust among fellow leaders and stakeholders in complex organization -The Enterprise Trust Index -How long does it typically take to establish trust?  "Leaders don't realize that a lack of trust is their biggest expense. They often don't see how a lack of trust affects EVERY aspect of the business!”– David Horsager  Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with David Horsager https://www.linkedin.com/in/dhorsager/ https://trustedge.com/ http://www.davidhorsager.com/  Connect with Manage Smarter Hosts ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                 ·         LinkedIn: C. Lee Smith   Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

On this episode of The Lead Up Podcast, Mike is joined by guest, David Horsager. David is the CEO of The Trust Edge Leadership Institute. Mike and David talk about the key role that trust plays in organizations. David explains how he discovered, through lots of research, that trust is the biggest expense in an organization. He wrote The Trust Edge to teach leaders how to build trust within their teams. David shares the 8 pillars leaders need in order to effectively build trust within their teams: Clarity Compassion Character Commitment Competency Connection Contribution Consistency Mike and David also talk about measuring the results of using these 8 pillars and how to measure trust within employee engagement. David shares how a lack of trust and how an abundance of trust can impact the mission of an organization as well as the impact these have on recruitment and retention. David shares his three main tips for leaders to bring into the new year to ensure they start the year excited and capable of building trust within their teams: Pause; Take some time to recuperate Figure out what ‘winning' looks like next year; Focus on 3 main goals Little things are done consistently make the biggest difference For more information about David's 8 pillars and how trust is the biggest expense in an organization head over to the following website: www.Trustedge.com.

Today's episode, “How to Be a Trusted Leader,” features my guest, David Horsager. David is a global authority on helping leaders and organizations become the most trusted in their industry. He is the bestselling author of The Trust Edge and CEO of Trust Edge Leadership Institute. With clients ranging from Fortune 100 companies to professional sports teams and global governments, David has taken his platform across the United States and on six continents. In addition, he invented The Enterprise Trust Index™ and led the charge in the nation's foremost trust study—The Trust Outlook™.In this episode, Ken and David will dive deep into what it means to be a trusted leader. Listen in to hear as David explains what Fortune 100 companies and organizations of any size think their issues are versus what the REAL issue is (hint: it's almost always TRUST). From marketing to sales to relationships with partners and coworkers, tune in to uncover how to mend and expand your life with David's research and resources. You don't want to miss this episode!If you want to hear from the best minds in leadership, go to growstackdrive.com/create and grab your ticket to CREATE—the #1 Entrepreneur Conference in the Southeast! If you enjoyed this episode, please share it on social media and tag Ken Joslin.

On today's episode, we'll meet a farmhand-turned-futurist who has built a company devoted to building trust in the workplace via decades of research, developing assessments, and measuring attrition, retention, and productivity. David Horsager, CEO of Trust Edge Leadership Institute, discusses the positives and negatives of trust, the paradox of trust in the remote workforce, and the Eight Pillars of Trust that can make or break the largest Fortune 500 companies and the smallest mom-and-pop shops in your backyard.   #RemoteWork #FutureOfWork #SiliconValley #WorkCulture #Technology #Workforce #OfficeCulture #Workplace #HybridWorkplace #Podcast #WorkplaceCulture #Trust @karenmangia @davidhorsager

In this episode of the Montgomery Companies Podcast we have the opportunity and privilege to talk about all things TRUST, with none other than the foremost expert on trust - David Horsager. With certified partners on six continents, David is working hard to tackle the global trust crisis by developing trusted leaders in organizations on a global scale. David is the best-selling author of multiple books, including The Trust Edge, and Trusted Leader. He also heads up THE largest research study on trust each year – the Trust Outlook study – and hosts one of the top podcasts in Leadership Development, the Trusted Leader Show podcast. Through his work with large organizations such as FedEx, Toyota, the Department of Homeland Security, Global Governments, and even the New York Yankees, David has learned that at the core of any dysfunction in a company or organization, are trust issues. Leadership, sales, marketing, diversity, education, innovation – these are often cited as the source of dysfunction in an institution. The truth? Any issue in any of these areas is rooted in TRUST. When you solve the trust issue, you'll be able to solve the problem. Join us as we discuss some of the greatest challenges facing leaders today in building trust, and examine some of David's top principles to help us build trust globally and institutionally. We'll learn how clarity can help solve most of what we call “communication issues,” and how you can establish clear and effective communication both personally and professionally. We'll also dive into how asking “how?” – and not just once, but three, five, seven, or more times – can help bring an idea into action. Finally, we talk about the importance of commitment, and how you can rebuild trust if you have a history of breaking commitments, either to yourself, or others. Any leader, at any level personally or professionally, will find some major motivating ideas that you can implement tomorrow in this podcast! To learn more about David Horsager and his work and research on trust, check out his website at https://trustedge.com

Are you a trusted leader? If not, why? And what can be done to restore trust in an organization When trust is lost, it can be difficult to get it back. But with the right leadership and commitment in place, an organization can restore trust and build sustainable organizational health. In this episode we discuss… The role and impact of trusted leaders within an organizationHow we asses our current leaders to determine their trust levelHow to develop trust and trusted leaders in your organizationDr. Travis's TrustED frameworkThe people-first model of organizational health About Our Guest Dr. Travis is the founder of TrustED, a framework for business, organization, and school improvement focused on developing trusted leaders. In addition, he is an Executive Consultant with the Global School Consulting Group, an Adjunct Professor for the International Graduate Program of Educators for the State University of New York College at Buffalo, and an experienced teacher and school administrator, currently serving as the Superintendent of the Village Christian Academy in Fayetteville, NC. Dr. Travis is also the author of the award-winning book "TrustED: The Bridge to School Improvement" Resources Mentioned on the Show The Transcript Dr. Toby Travis: The number one indicator of successful organizations is trusted leadership. And it doesn't seem to matter how we measure success or how we define success rather. So in the academic world, right, if we look at student achievement levels in the schools where we have the highest levels of student achievement, we have a direct correlation to the highest levels of trusted leadership at the school. When we look at retention rates of employees, right and this is across the board, education sector, corporate sector manufacturing, the number one indicator of a highest levels of retention, trusted employers. James Laws: Welcome to another episode of the leading to fulfilment podcast where everything we talk about is meant to encourage people first leaders empower individuals to achieve fulfillment and to help your organizations become places people love to work. I'm your host James Laws and I have a terrific show in store for you my guest. This episode is Dr. Toby Travis. Dr. Travis is the founder of the TrustED, a framework for business organization and school improvement focused on developing trusted leaders. In addition, he's an executive consultant with the Global School Consulting Group and Adjunct Professor for the International Graduate Program of Educators for the State University of New York College at Buffalo, and an experienced teacher and School Administrator currently serving as a Superintendent of the Village Christian Academy in Fayetteville, North Carolina. Dr. Travis is also the author of the award winning book TrustED: The Bridge to School Improvement. In my conversation with Dr. Travis we discuss the role and impact of trusted leaders within an organization, how we assess our current leaders to determine their trust level, how to develop trust, and trusted leaders in your organization. Dr. Travis is trusted framework and the people first model of organizational health, we cover a lot. But before we get into all of that, I want to invite you to subscribe to the leading fulfilment podcast in your favorite podcast tool. We're on Apple and Google podcasts, Spotify, or you can watch us over on YouTube. Now. Let's jump into my conversation with Dr. Toby Travis. Dr. Travis, thank you so much for joining me on the leading to fulfillment podcast. James Laws: Thank you, James, great to be here. I am really, really excited about this conversation. Because one of the things that you talk about a lot seems to be kind of your operating thesis is on this idea and this concept of trust. And I coming from my thesis of trying to help my team and help other businesses become places people want to work and love to work because they have people first leaders who are focused on their fulfillment. I think there's definitely a relationship between this idea of a trusted leader and a people first leader. And so to kind of get us started just a little bit, I wonder, based on your experience and education based on your research on the the concept in the ideas of trust. And your that background? How do you approach this topic of fulfillment? Dr. Toby Travis: Well, I've got a data guy here and maybe even a bit of a data geek. I'm a big believer in let's let's look at the numbers. Let's look at the research, let's make our decisions on what we invest in as far as professional development and organizational improvement. Let's take a look at the numbers. And so you start looking at the data. And what you find. And as you know, my background and interest in this area really came out of Workiva rather toxic environment and try to figure that having the opportunity to be in leadership of that organization. It's like okay, what do we do about this? And what I have learned through sitting on the shoulders of giants who have done research certainly before me, and then what was affirmed and confirmed in the work that I've done is we've discovered that the number one and this is the research, the number one indicator of successful organizations is trusted leadership. And it doesn't seem to matter how we measure success or how we define success rather. So in the academic world, right? If we look at student achievement levels in the schools, where we have the highest levels of student achievement, we have a direct correlation to the highest levels of trusted leadership at the school. When we look at retention rates of employees, right and this is across the board, education sector, corporate sector manufacturing, the number one indicator of the highest levels of retention, trusted employers, you know, we've seen the opposite as well for years so the number one reason people leave it organization is they don't feel supported by their supervisor or their leader. And so we see the opposite effects as well. But again, back to the primary world that I work in the education sector, we see student achievement levels, we see teacher and teacher student retention in the private sector, we see community involvement, how do you ensure higher levels of community engagement and support? Focus on developing high levels of trusted leaders? financial bottom line, and here, you know, we look at small business model, where do we see businesses exceeding the best? It's at those businesses that understand the importance of that key relationship between the owner or the leader, and the employees. And when they get that, right. It's almost magic changes. It's like all these other good things start happening, we see the highest levels of innovation happening. When people are working environment, they feel like they're okay to make a mistake. My boss, trust me, even if I blow it, those people invest themselves deeper, and we see higher levels of innovation, creativity, problem solving, all of those indicators go up remarkably, and one last piece of data authorized to just it's kind of a winter appetite kind of thing. There was a study in 2018. On the return on investment, when businesses invest in the development of trusted relationships between admin and employees, they actually came up with $1 amount. It actually so for every dollar a company spends on professional development of this type, there is a one to $7 return. Wow. Yeah, so the point is, businesses operate better. It costs less money to actually operate an organization where there's high levels of trust. James Laws: You know, and what you say and listening to the numbers, you know, it sounds obvious to say, right, that businesses and organizations with trusted leaders are going to do better than organizations without trusted leaders. And yet, and yet, we see it on the news headlines, and we see it all over the place, that many organizations are being run by or have within their organizations, leaders who lack have lacked the trust of their teams. I think that honestly, I think this is a big reason for the great resignation, right? And what you're seeing is a bunch of people who say, we don't trust you anymore. Like we were in the middle of a financial, like individuals in a financial crisis. And you're worried about whether or not we're in an office or not, and you're laying people off, even though businesses are hitting sometimes record numbers and just laying people off. The corporations and the leaders of these corporations have lost trust. And yeah, it seems like untrustworthy leaders still seem to get promoted inside of these corporations, because of I mean, I guess the bottom line and being able to make the margins make sense for the stakeholders, Dr. Toby Travis: Yes. And yet what you will find, though, fortune 100 companies, they spent a lot of money on this, a lot of money, you may be aware of a Forbes picked up about three different articles they've done in the last few months that have featured by writing, and that's a really a kind of a surprising, you know, for an academic, it's kind of like, what am I doing in Forbes. But this really resonated apparently with their readership. And what you find is now the biggest and the best and the brightest companies, actually, they spend a lot of time money and investment on this. Yeah, where what you're looking at, or what you're referring to is when you look at, well, look at this set. 70% of new businesses fail 70% of new business initiatives fail. And in the education sector, 70% of school improvement initiatives fail interesting, that step hangs and hangs and hangs. So then you look at okay, what's what's behind that? The big why question why so why the vast majority of new initiatives and businesses failing, it comes down to execution. All right, this is what we see. And then when you look deeper, what what is it about the execution of these initiatives are businesses that fail? Guess what the number one indicator is? Trusted leadership? Yeah, it's just not there. And you know, and it's just boom, here we are again. But when you look at that 30% that are rockin it.That 30% Whether it's in the business sector, the corporate sector, the nonprofit sector, the education sector, those are the organizations companies and schools who are intentionally assessing their trust level, intentionally developing through coaching and professional development. And I mean, there's resources they invest dollars into this to ensure that it's in place, because again, the return is real and tangible and and there Just a myriad of benefits that happen when we keep that the priority. James, my observation has been now being around this for years is there's this idea. Well, either you're trusted or you're not, you know, we throw it into the soft skill category. And we just kind of hope people have get it. And nothing could be further from the truth. Trust and the competencies and skill sets that support trust, are assessable. They're trainable. They're identifiable, we know how to fix this. And again, but I see the organizations that intentionally address it. They're seeing really amazing things happen even in the midst of a world that's in crisis. James Laws: Yeah. And you know, and you talked about, we can fix this. And I actually want to talk a little bit about that. But before we do, to the, to the listener, who's listening to everything that you're saying, and says, You, I'm convinced, right, like, I believe that, will I as a small business, as an organization, I have to invest in developing and creating a space for trusted leaders? How do we assess even our current leadership and assess our trust levels? Dr. Toby Travis: Well, there's a variety of ways to do that. So and really, I recommend you, you use a variety of assessments. In education, we talked about the triangulation of data. And that means we want to be looking at multiple perspectives or data points to get a true picture of what's going on. I've had the pleasure of being involved in developing some assessment tools. And we could start there. In fact, I can share a link with your listeners for a Free Self Assessment. Now, it's not true data, it's like a reflection exercise, surely induce you to the kind of questions we should be asking. But then I can also provide you a link to a research based evidence based validated weather 360 type tool, where employees are surveyed about their leaders, and we actually get data to drive them. There's also just informal assessments, there are indicators that you can make, looking at our organizational structure, organizational practices. One example, when I work with a school or a client company, one of the first things I do for them is what I call a document review. So I say, Send me your employee handbook. And what I do is I go through that handbook, and I look to identify any policies or structures, protocols that are based on distrust. And we and that will give us an assessment of what what kind of a cultural rebuilding, because it all workstreams somebody in the organization blows it, right, they did something stupid. And so some administrators as well, that's never going to happen again. So they make a policy, they try to fix it by policy. And really what they end up doing most times is they're penalizing everybody, for the errors of a few or the one. And then this becomes part of the culture. And one of the first ways to assess, okay, how many policies that we created? How many protocols do we have in place that are here because we don't trust our people? Well, if you have to have all of these policies for accountability, or whatever in place, then you're gonna go back to look at an HR problem. And we've been hiring the right people, right? And the more you get those structures away, right, the more you extend Trust, the more trust you get in return, you know, these these are tools and methods for assessing the trust at base gigs, the basically looking in the mirror, what are we doing that's based on trusting our employees or what's what are we doing, that's assuming we don't trust them. And so there's both kind of an informal way. But there's also statistical ways. There's some tools out there, Jim Collins has some tools available, you know, the, Good to Great work, David Horsager , The Trust Edge, they've got some great resources available for especially the business and corporate world. Now, there's some, there are some research based tools that you can and should avail yourselves of, and to invest in. But there's also just some good practice for reflective practice. That will get you a long ways down the road, as well as just asking your people. James Laws: And I think that's a really important thought to write you talk about, there's a lot of ways we can do this with with really good data and getting good metrics, good surveys, good, anonymous approaches 360 where people can feel open it but if you are somebody who's listening to this and you're like, I want to be a trusted leader, well, that's the first step. The second step is now be reflective and be be you know, be honest with yourself and in your one on ones ask yourself what is my what is my direct report telling me and what are they not telling me? because that may be an indication of whether there is trust issue because you know, what you shouldn't be getting from your direct report. And if you're not getting that feedback, that may already be a sign that there's a lack of trust between you and your team. Dr. Toby Travis: Right, and you've got to create a vehicle and an opportunity for them to do that. That also does not jeopardize, you know, their relationship with their supervisor. And that's, that's why a formal 360 tool is really great. Because right, it's anonymous, it's a third party that's administering it, there's no way that the client business or school can tie the data to a person. And that's that's in yet you get the numbers. And that's, that's the real value of it. And, and again, you really set it to it, as far as you know, how do you start it, it starts with a willingness. It's, and that alone, builds trust, you know, just for me, so I'm currently a school superintendent for me to say to my employees, evaluate me and tell me how I'm doing. Just that invitation alone says, Oh, I'm going to trust this girl a bit more, because he's willing to take it and be open. James Laws: So I used to do this. I, you know, many decades ago, I was pastoring. A church and I used to do that with my congregation, I gave them a form that went into a series of data into a spreadsheet, completely anonymous scored me on various scales, everyone took it. And everyone was allowed to be as nice or as mean, as they wanted to be in the comments. And it was really eye opening. And you know, for that I was assessing all kinds of things like, you know, how well do I communicate? But in that was some some some questions about like, do you trust? Like, do you trust me? Do you believe that I have your best interests at heart? Do you believe that I have this congregation's best interests at heart? And so there were some questions that were kind of needling at that at least a little bit? Dr. Toby Travis: Yes. And James, I commend that. But I also would caution, you and your listeners, if they're asking me be careful with self created assessments? Oh, yeah. And this is why, you know, it is far more complex than we may realize, for example, in schools, we know what the competencies, skill sets and behaviors are of a school leader that results in high levels of trust. And we've got now decades of research behind that, that shows us exactly what these individuals need to be doing. And so our 360 assessment, literally every question, there's 48 questions. Every one of them is research based, validated, we know what question to ask. Right? Right. And what happens when we, when we just kind of, we try to hack these kinds of surveys, we may not necessarily be getting very helpful data, and it may not actually be telling us what we think it's telling us. So I always caution folks realize it, you may not have spent money on this before. In the big scheme of things, it's a nominal dollar amount. Go with a professional survey. And the other thing we have here is you then have the ability to do some benchmarking. Right. So these surveys, they're normed with other schools, other organizations, right, you can look okay. Because, yeah, we may be struggling in a certain area, but actually to realize, and so is everybody else on planet Earth. Oh, okay. I'm not feeling too bad about myself, you know, it gives you perspective, where, and also yay, for excelling at something you can really commend yourself when you realize, ooh, that is a uniqueness. We're doing great on this. And we can commend our leadership team. And so again, my my caution is be careful with self assessment tools that we create ourselves without having somebody who has an expertise, and a background to help you develop the survey you really want to be taking. James Laws: And I think that's, that's super solid advice. I think, you know, I feel that way about most kind of self evaluations in general, even these, you know, you have things like Strength Finders and Myers Brigg, and the Enneagram, and all these things. And you know, the problem with all of those are, is that I'm answering questions about me. And sometimes I don't know the difference between what I wish was true about me and what is actually true about me, I think every single one of these assessments and I think all of these people who run these assessments would do better if they set up their assessments to say, send them to the three people who know you best. Send them to your best friend, your spouse, your business partner, let them answer those questions on your behalf. And I think you'll find out who you really are not who you think you are, Dr. Toby Travis: Exactly as well. So what we'll do with With a client or a school is we'll have the leaders take us do the self assessment exercise, write the score themselves. And I tell them, Okay, hang on to that scorecard. So, with the trusted framework, we have six components of trusted leadership, and it gives them a score from zero to 40 on each of these six components, so let's say the a score themselves, you know, we're, we're all in the, you know, high 20s, low 30s. And then we do a 360, in which their direct reports all basically answer the same questions. But this gives us that 360 data, and then we see what those components scores are. And I, I'll tell them, Okay, now we're gonna look at the trust perception gap. You know, look at your personal scorecard where you thought you were, where your team says you are. And here's, here's this significance, James, when it comes to trust, perception is reality. So you may not like it as the leader, you may or the owner or the boss he really gone on, you may have all kinds of rationales why you think the answer the questions the way they did, and you want to, you want to wish it away. But their perception is reality, when we're talking about assessing trust, and that's what we've got to fix is their perception. James Laws: I agree it you know, I say this a lot like unspoken expectations are just as much expectations as the written ones. And so you're, sometimes the job as a leader is creating clarity around what expectations are to hopefully, push away the unspoken and get them spoken as soon as possible, so that we're all operating on the same understanding and moving forward. So I agree with that. I'd love to learn more about your TrustEd framework, as far as because what we've talked about, alright, trusted leaders are ultimately the main drivers of the success of business, regardless of what you determine your for that organization success to be, we've determined that, like, people want to be, you know, want to become trusted how to assess if you are, how do you now develop these trusted leaders? And I think your trusted framework is probably a good place to talk about how do we develop trusted leaders within our organizations? Dr. Toby Travis: Well, we know that trust is very complex, this is not just a simple, easy fix. So you have to look at the totality of what's involved in creating trusted leadership. And we've been able to identify there are six kind of major components is language that I use, just to talk about it. But these are, these are areas of again, competencies, skill sets, even giftedness, we could throw in there, and using the analogy of a bridge. So that's the book is trust as the bridge to school improvement. But it helps us talk about the these these components, that because people are visual learners, right? So we'll talk about the foundation of trust and leadership is like the foundation of a bridge, you know, what the Bridge sits on? What is the key element? What's the well, then leadership? That's, that's beliefs and values? What do we believe about the organization? What do we believe about the role of leadership? What do we believe about the role in mid input of employees? In a school setting? What do we believe about the role of parents and students? What are our core values as an organization or as a community? Are they known? Are they articulated? Are they well defined, and as a leader, can I articulate them, you know, could do a clearer in knowing exactly what these are really, really critical. But then there's the substructure of a bridge. The substructure of a bridge is that portion that connects everything else to the foundation. With a leadership the substructure is this idea of connecting and supporting everything we do, to who we say we are, and what we believe. And this James is the area where I see trust most frequently falls apart. You have a leader who says, I believe this, we're about this. But then their practice, what they're actually doing day to day with their employees, does not connect or is not supported to who they say they are. And that's where trust falls apart. And then we go on, we talked about the bearings of trust and a bridge. That's the part that moves. So here we're talking about being involved, leaders have got to be involved, and yet flexible. There's the girders of a bridge. These are the beams that go to the bridge. Well, this is all about those girders look different based on every bridge, what's your ability to contextualize to adapt whatever you're trying to do as a best practice of operations to this current setting? The other thing we've learned about best practice is always must be contextualized. Yes, there are. There are practices, there are a competencies that in most settings get these results, but it still has to be contextualized. To the people right there in front of you and to the setting and context. Trusted leaders do that they're always adapting, you're always contextualizing to their people, superstructure, the bridge culture relationship. It has to be intentional. You know, that old marketing line, if you don't tell your story, somebody else will. And this is what trusted leaders do they build intentional culture, the deck of the bridge, the sixth component, looks simple, right? It's a flat surface with a couple of lines on it. Not so simple talk to a structural engineer, that's building a suspension bridge, there's a lot of science that goes into it. But in the end, it looks really clear, well, trusted leaders do this, they take the complex, they make it very simple. This is what labor in, hey, that's where we're going. And these are the markings to know that we're getting closer to the other side of the bridge, order clarity. And when those six elements are working together, whoo, you see high levels of trust that any one of those is faulty or not in place? Well, you're not going to drive across the bridge like that, right? It's like, no, if I see there's a gap in the middle of the road, I'm, I'm not going there. Well, this is what happens in, in leadership as well. So we use that structure that framework to assess the six components of trust. And then based on what the data shows us and the response that we get, we then create smart goals action plans, in order to address and ensure that we have high levels of trust it all six components amongst the leadership of the school, and no one individual can do them all it is about your leadership team, always, always always about, you know, how does our team do this? Well, but that's, that's what the framework is. And that's basically how that tool helps us figure out what next steps are with organizational development. James Laws: I love I was I was writing these down as you were talking through them. And as I'm reading through them, like these are all extremely solid, I recently wrote an article of how to build trust in the culture of your business. And at the core, you know, my list was 10, but they probably fell into the six categories, right? Ultimately, they fall in these categories. And you're right practice, right, this, this disability to show up and do the thing you said you were going to do, do the thing. And you're not going to do that 100% of the time, it's not about being perfect. I often say I often fail at my very own values, the things that are important to me, I often fail at those things most people do, but it's what you do in the midst of that failure. It's the transparency and the honesty, it's the ability to say I'm sorry, and to acknowledge that you missed, you missed it as a part of that practice of showing up. And again, I love every bit of this framework is great. Dr. Toby Travis: I work at a Christian school, James. And I've often said to my staff, what makes us uniquely, you know, when we're identified as Christian Academy, what makes us Christian is how we go through our failures together. Because you're to your point, right? We all blow it, we all make mistakes. What makes us a community is how do we choose to go through that together? Are we going to beat each other up? Or we're gonna say, oh, yeah, I blew it. Let's what can we do to address that? How can we get better next time? Where do you need greater levels of support or accountability or whatever it may be? It is about how we go through the journey together, we are all failed and frail human beings. It's it is that element of living in community where we see the best results, because we can't do this alone. We all have up challenges, we all have our issues. But when we do life together, and this is what we see the best organizations, people love working there, right? When I walked into a highly trusted environment, it is so easy to tell, because people like God, yeah, I suppose they could pay me more. But I still come. It's not about the money. It's not about the benefits package. It's I love working with these people. That's what you want. James Laws: And you know, it's funny, we do an ENPS assessment on a regular basis within our organization. And the basic question is, is how likely would you be to invite someone close to you into work for our organization and work with us? And in that they get to assess a few things and leave their comments and one of my I'm not, I'm not bragging about my companies, but one of my favorite things that I we get out of that assessment is that they love the leadership and they love the people, their peers, the people they work side by side and what it speaks to talking about it, it speaks to what they're all Ultimately saying is I trust that the person side, the next to me has my back, I trust that when I fail, I will not be mocked. But I will be instructed and taught. And we will learn together, it shows that they trust leadership to make decisions on the best interest of the team, not just the best interest of the leaders, you know, our first core value is people first. And that goes employee customer stakeholders in that order. Because we know if we take care of the employee, the employee will take care of the customer. And if the employee takes care of the customer, the customers will make sure that the stakeholders have a thriving business. So I love every piece of that it's it's really powerful. And I It confirms a lot of what we're seeing, as we're focusing on how do we help our team members find fulfilment, actually, even in your bridge framework, I see my fulfillment model in that and my one of the questions we ask our team members all the time, in our quarterly reviews, is we say we ask them to kind of personally assess do I love the work that I do? Do I believe the work I do matters? And can I see the progress my work is having? And ultimately, I think if my team can say yes to all of those questions, then I'm doing my job, my trustworthy job of fashioning and shaping a role that is perfect for each team member in within the organization. Dr. Toby Travis: Yeah, excellent. Excellent. You know, where I see in school management, we're often well-intended school administrators just find themselves in really toxic environment is where they say, here's the classic one you know, they, they want to be student first. Right. Sounds great. Sounds noble. Well, if we're talking about instructional practices, absolutely. We need to be teaching kids for their future, not our past. And learning has to be engaging. It has, you know, so yeah. Student first, what we're talking about, instructional pedagogy or instructional methods, but we're talking about organizational management in a school setting. If the administrators putting the needs of or the wishes or wants of students or parents above the teachers, you just created a toxic environment because the school is the teachers. They are the essence that is your company, if you will. So always always always school administrators like a council you every decision that comes across your desk, every email that comes in, every request. The first question you have to ask yourself is how does this impact teachers because if you get that right, just like you're saying jobs in the in the business you get that right. Woohoo. All kinds of good things start happening when teachers are happy. They're fulfilled, they feel well-supported, they've got paths for development and improvement. They get better engaged in the instruction and when they're highly engaged, students get highly engaged. Right? So if teachers are happy kids, good, happy kids are happy, parents are happy, parents are happy, then a school administrators can be happy at that point. James Laws: Well, you know, it's funny because we've all watched the terrible YouTube videos of school board meetings of teachers publicly resigning because they've been neglected by their school system. And and they're like, you don't have our back. And you're making decisions that are not in the best interest, not even of the students or the teacher. And you see those. And and ultimately what you're seeing is many times, not always because let's be honest, sometimes people leave because they have a different thing on their shoulder that they're dealing with. But what you find is a lot of times in these school systems is this toxic culture that their priorities have gotten all out of whack and and finding out. Dr. Toby Travis: That the organizational structure is set up. It sets them up for failure. You're right. But again, some of the work that I do with organizations and schools is even looking at your organizational structure. So, for example, years ago when I was a I was a high school principal, James, I had 46 direct reports oh yeah. Oh. So there's something called span of control theory. And it's this idea of how many people can we effectively manage and support for success and regardless of the industry, there is some variation based on the industry sector. But but by and large, the numbers are six to ten right. Right. But if you've got a building administrator who's got 40 some director there, you've set him up four or her up for failure, there is no way that I could successfully and meaningfully support 46 people. And so you need to look at how do we, how do we disperse leadership how do we empower folks, how do we give greater levels of autonomy and control? How do we allow decisions to get made at the closest level to where it matters? That's where you see high levels of trust and effectiveness, frankly, in business models and in education models as well. James Laws: You know, you said something that as you talk about this kind of idea of span of control, you know, we see that in our own organization. We're always trying to make sure that people have the fewest possible direct reports that we can manage so that they can get as much attention from their leader as possible. And you almost see like in I wonder how much of our hierarchal work culture that we've created, this kind of really tall pyramid was created even first in some ways because of at once out of good intent. Like we need to not have too many direct reports. And then it just somewhere along the line, it got out of whack and we lost the real reason why we do this. But I think that it's interesting to talk about that is how do we how do we flatten as much as we can and sometimes you can't go too flat, but how do you flatten as much as you can without overloading any one individual? And I agree with you 100% getting those decisions as close to the frontline as possible. They're the ones who are really seeing the real issues, right? They know what the real challenges are. They know what the red flags are. They know when the warning signs are flashing. So we have to instruct and empower them to be able to make those decisions. Because let's be honest, the person at the top way too far away to be making that decision yet. Dr. Toby Travis: And when you look at like board run organizations, you know, like a school setting where there's also, you know, nonprofits and even corporate, what we've found is that if you have board members who are not deeply relying on either a consultant or someone who has the content mastery of what the company is about. So again, I'll use the school as an example, but this works in the corporate setting as well. So if we have no one on the board who has either a skill set or knowledge and involvement in curriculum methods, instructional methods, assessment methods, learning environment methods, you know, pedagogy is the language we would use in education. Then they do not have the ability to talk about what is best for the organization. Now, we may all I want a lawyer on the board. I want a doctor of the word. Yes, great, good. They can bring perspective, but without someone who has the content expertize of what you're trying to accomplish, you will not be able to lead that organization effectively. And and this happens every time you get I mean, what are the pieces of trust that falls apart is when a leader does not have the expert knowledge in what the business is about. You can't just take. Well, he was a good manager over here. He'll be a good manager here. Well, maybe if he or she becomes an expert in what we do, you may be familiar. It was back in the I think it was the mid to late eighties. There was a movement to try to fill some of the school vacancies. You know, we've been up we've had a problem with both teacher and admin shortages for years. That's getting all the press now because it's really, really bad. But it's been bad for years. One of the initiatives that went on was, well, let's attract corporate managers to come be school principals. Or to come be school superintendents. You know, you know, if they're excuse me, if they're successful in their corporate setting, they got the managerial skills. It's just about people management. Right. Makes sense. And what we we saw happened was the vast majority of them failed in a very short amount of time. But take a look at the ones who did not fail. What did they do differently? It went back to school. They got a master's in educational administration or you know, they they got a master's in curriculum. Design. They they didn't just assume this transfer of their managers because. No, they learned the business and then they become trusted leaders because, you know, they know what they're talking about. It's a key element. And we've got to make sure that those who have the power also have the knowledge and the expertize. And unfortunately, in so many structures, that's not a piece of trust that is protected and insured, and that's where organizations often fall apart. James Laws: I think that, you know, what's interesting to me is that I've I have I have held that opinion on some level where, you know, even over one of my software companies, the person I put in charge, I wanted them to have at least a decent level of understanding of all of the departments within that organization so that they could properly lead and have intelligent conversations. You know, I'm not an engineer, but I can speak engineering with the engineers. And I know what is capable because I've spent enough time shoulder to shoulder learning engineering as much as to I'm not going to be able to do the code, but I do understand what's what we're capable of and part of me being an effective leader in my company was my ability to learn those different areas of the company so that I could have those conversations and I could challenge assumptions and I could push back and we could have that conversation. And in the end, I don't always make those decisions. I still so many times will defer it. But I also know when I'm when it's safe, like, hey, take it like, right. I'm I know. And so I agree with you. There is there is a great deal of advantage of having leaders who understand the core competencies of all options and portions of the organization that they're leading in. And so extremely powerful stuff. Dr. Travis, thank you so much for being on the show. I want to give you the last word. If somebody wants to learn more about you, wants to learn more about trust, and how do they find more information about you? Dr. Toby Travis: Well, the website's always a great place to go. It's just trustEDconsulting.org or trustEDschool.org They'll both get you there. The book is available on Amazon, or you can find me at LinkedIn. A lot of folks find me there. So just put my name in and I'll see you there. James Laws: That's great. We'll make sure that all of these links are in the show notes. Dr. Travis, thank you so much for joining me on The Leading to Fulfill the podcast. Dr. Toby Travis: Thank you, James, for the work you're doing. Appreciate it. James Laws: I want to thank Dr. Toby Travis for such a challenging and encouraging conversation. I trust that you enjoyed it as much as I did. Everything we mentioned, including a full transcript of the show, is available over on our website, and you can access it anytime you want by visiting leadingtofulfillment.com/020. That's leadingtofulfillment.com/020. You know, the importance of building a culture of trust in your organization can't be overstate it. When your team trusts you and trust one another, incredible things can happen. Each team member is more likely to share innovative ideas be proactive, collaborate effectively, roll with the punches, or commit to your organizational goals. Unfortunately, trust doesn't always come naturally personality differences, unique expectations, negative experiences and challenging circumstances can all stand in the way of trust. It's a leader. It's up to you to foster a culture of trust. How? Well, here's a great place to start as a leader. Do these three things take on these three habits? Communicate often what you believe and what you value.Follow through on the things that you said you believe in value.When you fall short and it is when be transparent and honest, admit the failing, and commit to doing and being better, no one really wants to follow a perfect leader. They want to follow a leader they can trust. Thanks for listening and I hope you'll join me on the next episode. And until then, may your businesses be successful as you lead your teams to fulfillment.

Being successful in the workplace requires more than just hard work and talent. In fact, some of the most important qualities for success are often intangible. Trust and authenticity are two such qualities. After all, no one wants to work with someone they can't trust, and it's hard to be successful if you're not being authentic. In the fast-paced world of work, it can be tempting to cut corners or take shortcuts. But ultimately, those who can build trust are the ones who will find the most success in the long run. This week's episode features the leading global expert in building high-trust leaders and organizations and bestselling author of The Trust Edge, David Horsager. David has advised leaders and delivered life-changing presentations on six continents, and including clients such as FedEx, Toyota, MIT, and global governments as well as the New York Yankees and the Department of Homeland Security. David's energy will keep you engaged, and his authenticity will keep you hooked. Trust us, this is an episode you don't want to miss. Check out David's Website Connect with David on Instagram Connect with David on LinkedIn If you'd like quick tangible tips and practical corporate career advice to level up your authentic leadership, download the 10 simple “plays” to stop selling out and start standing out at https://bauthenticinc.mykajabi.com/freebie   To connect with Erin and/or Nicole, email: hello@bauthenticinc.com  If you like jammin' with us on the podcast, b sure to join us for more fun and inspiration!  Follow b Cause on Twitter (really it's mostly Nicole)   Follow Erin on LinkedIn or Instagram  Join the b Cause Podcast Facebook Group    Take our simple, fun and insightful"What's your workplace superhero name?”quiz  Unleash your Authentic Superpower with Erin's book,"You Do You (ish)" Check out our blog for more no-BS career advice Work with Us Or just buy some fun, authentic, kick-ars merch here DISCLAIMER: This episode is not explicit, though contains mild swearing that may be unsustainable for younger audiences. Tweetable Comments “You have to see that trust is the root issue.” "It's never a communication issue. Communication is happening all the time. It's an engagement issue.” “Clear communication is trusted. Unclear is not. Compassionate is trusted. Hateful is not. High character communication is trusted, lying, dishonest communication is not.” “Organizations don't ever change. Only individuals change and only when individual changes, then a team, a family, a community, and a country can change.”

Being successful in the workplace requires more than just hard work and talent. In fact, some of the most important qualities for success are often intangible. Trust and authenticity are two such qualities. After all, no one wants to work with someone they can't trust, and it's hard to be successful if you're not being authentic. In the fast-paced world of work, it can be tempting to cut corners or take shortcuts. But ultimately, those who can build trust are the ones who will find the most success in the long run. This week's episode features the leading global expert in building high-trust leaders and organizations and bestselling author of The Trust Edge, David Horsager. David has advised leaders and delivered life-changing presentations on six continents, and including clients such as FedEx, Toyota, MIT, and global governments as well as the New York Yankees and the Department of Homeland Security. David's energy will keep you engaged, and his authenticity will keep you hooked. Trust us, this is an episode you don't want to miss. Check out David's Website Connect with David on Instagram Connect with David on LinkedIn If you'd like quick tangible tips and practical corporate career advice to level up your authentic leadership, download the 10 simple “plays” to stop selling out and start standing out at https://bauthenticinc.mykajabi.com/freebie   To connect with Erin and/or Nicole, email: hello@bauthenticinc.com  If you like jammin' with us on the podcast, b sure to join us for more fun and inspiration!  Follow b Cause on Twitter (really it's mostly Nicole)   Follow Erin on LinkedIn or Instagram  Join the b Cause Podcast Facebook Group    Take our simple, fun and insightful"What's your workplace superhero name?”quiz  Unleash your Authentic Superpower with Erin's book,"You Do You (ish)" Check out our blog for more no-BS career advice Work with Us Or just buy some fun, authentic, kick-ars merch here DISCLAIMER: This episode is not explicit, though contains mild swearing that may be unsustainable for younger audiences. Tweetable Comments “You have to see that trust is the root issue.” "It's never a communication issue. Communication is happening all the time. It's an engagement issue.” “Clear communication is trusted. Unclear is not. Compassionate is trusted. Hateful is not. High character communication is trusted, lying, dishonest communication is not.” “Organizations don't ever change. Only individuals change and only when individual changes, then a team, a family, a community, and a country can change.”

David Horsager is the national best-selling author of The Trust Edge. He's an entrepreneur, professor and award-winning keynote speaker who's been featured by Fast Company, Forbes, New York Post, SUCCESS Magazine and many more.He's inspired leaders and motivated teams all over the world, and now it's time he motivated you!

In this week's episode, Scaling Up has 12 fan-favorite episodes from 2021. In case you've missed some of these classics, we have a quick recap of each of the episodes and the guests below. Thank you for listening to the Scaling Up show!   Neil Gordon works with entrepreneurs, executives, influencers, and thought leaders to overcome their messaging struggles. He helps them streamline their message to convey their value in unexpected ways. Prior to his work as a communications expert, Neil worked on the editorial staff of Penguin Random House. He is also the VIP contributor for Entrepreneur with three of his articles making it to the #1 spot on the website's most popular posts.   Sarah Dawn is a Business Growth Expert and host of The Blissed Biz Podcast. She helps entrepreneurs and professionals create the business of their dreams that supports a lifestyle they love. A seven-figure entrepreneur herself, Sarah was burned out and overwhelmed in the beginning. Despite checking all the boxes, she sacrificed her health to achieve it. Sarah knew she had to forge a more sustainable and fulfilling path for herself if she wanted to successfully scale.   Hanneke Antonelli is an Author and award-winning certified Life Coach with 16 years of experience growing businesses in various industries. Hanneke draws on her business degree, Wall Street sales experience, and her decade as an entrepreneur to help business owners upgrade their leadership skills and focus on sustainable growth.   Andrew Bartlow leads Series B Consulting, a firm that helps companies build their people strategy and accelerate their growth. He is also the Founder of People Leader Accelerator, which is a development program for startup HR leaders, and the co-author of Scaling for Success.   Eric Partaker is a Peak Performance Expert who helps CEOs and Entrepreneurs scale themselves and their companies, while also improving their well-being. Eric is a big believer in the power of threes, and shares why it doesn't have to be a huge and complex routine to create new habits!   Robert “Bo” Brabo is a retired U.S. Army Chief of HR Operations with the White House Communications Agency and was the Presidential Communications Officer for both Presidents Bush and Obama. Bo has served in several executive positions including most recently Vice President of Human Resources at the National Spine & Pain Centers and Founder of Hail Media Group.   Dan McGaw is an award-winning entrepreneur and speaker. He is also the Founder and CEO of McGaw.Io, an analytics and marketing technology consultancy firm. In 2015, Dan was selected to be a United States Ambassador of Entrepreneurship by the United States Department of State, where he had the privilege to advise the government, universities, and private corporations on how to build entrepreneur ecosystems.   Warren Rustand is a visionary that has led many successful private, public, and not-for-profit entities. He has a passion for family, entrepreneurship, and community. Warren is the author of The Leader Within Us. He is also the Global Chair of WPO and the CoFounder and CEO of several companies.   Nigel Bennett is also the Co-Founder of Aqua-GuardSpill Response Inc., where he and his company recently received the RuleBreaker Award for game-changing innovation in oil spill response technology. Nigel received the British Columbia Institute of Technology's 2018 Distinguished Alumni Award and he is also the author of Take That Leap: Risking It All for What Really Matters.   David Horsager, MA, CSP, CPAE, is the CEO of TrustEdge Leadership Institute, national bestselling author of The Trust Edge, inventor of the Enterprise Trust Index, and director of one of the nation's foremost trust studies: The Trust Outlook. David has developed an eight-pillar framework to help build trust quickly.   Erik Qualman is a five-time #1 Bestselling Author and Keynote Speaker and has been voted the 2nd Most Likeable Author in the World behind Harry Potter's J.K. Rowling. Erik is out with a new book, The Focus Project: The Not So Simple Art of Doing Less Book, which dives into how to keep your mind on one track.   John Warrillow kicked off a revolution in 2011 when he released his bestselling book, Built to Sell: Creating a Business That Can Thrive Without You. A process that helps business owners reframe how they think about the business. John is out with a new book, The Art of Selling Your Business, where he discusses why it's not luck that certain businesses sell high, and breaks down the “how,” in this week's episode!   Interview Links: Sponsored by: Bit.ly/clariontech “Neil Gordon — How to Tell a Story that Sticks” “Sarah Dawn — Happiness Over Burnout” “Hanneke Antonelli — Rewire Your Brain” “Andrew Bartlow — How to Prioritize Your People During Times of High Growth” “Eric Partaker — 3 Simple Productivity Hacks” “Bo Brabo — Execute with Precision” “Dan McGaw — Leverage Your Marketing Data” “Warren Rustand — Tried and True Leadership” “Nigel Bennett — Make a Difference” “David Horsager — What Makes a Trusted Leader” “Erik Qualman — How to Focus in an Unfocused World” “John Warrillow — The Art of Selling Your Business”   Resources: Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube   Did you enjoy today's episode? If so, then head over to iTunes and leave a review. Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.   Scaling Up is the best-selling book by Verne Harnish and our team for Gazelles Coaching, on how the fastest-growing companies succeed where so many others fail. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading Gazelles Coach. Gazelles is the term we use for fast-growing companies.   We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth success. Scaling Up for Gazelles companies is based on the Rockefeller Habits 2.0 (from Verne's original best-selling business book, Mastering the Rockefeller Habits).  

This was recorded live on 03/22/2022 Tune in to another edition of FortinetLIVE as Nirav Shah and Peter Newton discuss digital acceleration, work-from-anywhere, #ZeroTrust, and #Fortinet's Security-driven Networking approach to deliver Zero Trust Edge. Watch the recording on YouTube: https://youtu.be/hjUQOJ8G5Vs

Join us in discussion with Sydne Jacques. She is a proponent of the construction industry and making sure that our youth see the fantastic potential in pathways to careers in construction. Sydne was the keynote for a TEDx Talk last year on "College or trade school? Why there isn't one path to success" See the link below to listen to it as well. Sydne shares with us that she will be releasing a book later this year, so be on the lookout for that!! Sydne has taken the principles taught in Partnering for many years and applied them to PI, always focusing on building trust. She has worked for more than 25 years in the engineering industry, and she excels at creating stakeholder strategies, connecting with people in one-on-one settings, and facilitating teams. In addition to excellent leadership, she provides strategy, facilitation for Community Coordination Teams and other meetings, project management, and chocolate chip cookies. Sydne also travels the world with Jacques and Associates. She and her team are available to help construction firms build good relationships. See the link below for her Information: Website: https://www.ja-today.com/blank-3 TEDx Talk: https://www.ted.com/talks/sydne_jacques_college_or_trade_school_why_there_isn_t_one_path_to_success Link to Trust Edge: https://amzn.to/32LCvoR

David is an entrepreneur, professor, Keynote speaker, and the author of a best selling leadership book; The Trust Edge.  His work has been featured in prominent publications including Fast Company, Forbes, New York Post  and more. David also runs Trust Edge Leadership Institute whose mission is to develop trusted leaders and organizations.  Key Takeaways.  The business definition of trust, and why it can be your best marketing strategy. The 8 pillars of trust. Growing people and organizations through research, consulting, training and actionable resources. How to be a monopoly and remain at the topThe importance of clarity and how companies can use it to build trust among their customersHow to internally address the issues of lack of trust between; a. The customer and the company  and b. The company and its employees Connect with David LinkedIn - https://www.linkedin.com/in/dhorsager/ Instagram - https://www.instagram.com/davidhorsager/ Twitter - https://twitter.com/DavidHorsager Website - https://davidhorsager.com/

David Horsager has worked with some of the toughest personalities and in some of the hardest negotiations in the world.   He has advised many of the top companies and leaders in how to create trust when there was absolutely none.   Considered the top expert in the world on trust, in this power episode, he shares his secrets how to create strategies to find common ground and build relationships in negotiation situation, business or personal.    More About David Horsager Trust Edge Leadership Institute, bestselling author of The Trust Edge, inventor of the Enterprise Trust Index, and director of one of the nation's foremost trust studies, the Trust Outlook. His work has been featured in prominent publications such as Fast Company, Forbes, the Huffington Post, and the Wall Street Journal. Horsager has advised leaders and delivered presentations on six continents, with audiences ranging everywhere from FedEx, Toyota, and the New York Yankees to global governments and the Department of Homeland Security. www.Trustedge.com  Grab his book The Trust Edge right here:  https://amzn.to/3xl6JIv  Grab his book Trusted Leader right here:  https://amzn.to/3A3X6Qc  Sign up for Trusted Leader Summit right here:  www.trustedleadersummit.com  Follow him on Instagram:  @davidhorsager  THIS WEEK'S SPONSOR INFORMATION:   Soberlink is a comprehensive alcohol monitoring system. Combining a breathalyzer with wireless connectivity, Soberlink automatically documents proof of sobriety in real-time, which gives clients a sense of accomplishment while rebuilding trust with others. Features Adaptive Facial Recognition technology Technology to detect physical tampers Real-time text message reminders and Alerts Customizable scheduling Automated reporting options Get an exclusive $50 off your device by emailing info@soberlink.com and mentioning Negotiate Your Best Life ____________________________________________________________________ For more information on REBECCA ZUNG, ESQ. visit her website www.rebeccazung.com and follow her on Instagram: @rebeccazung and YouTube! GRAB YOUR FREE CRUSH MY NEGOTIATION PREP WORKSHEET RIGHT HERE!  SUBSCRIBE TO MY YOUTUBE CHANNEL RIGHT HERE.  Grab a copy of Rebecca's book, Negotiate Like You M.A.T.T.E.R.: The Sure Fire Method to Step Up and Win (foreword written by Robert Shapiro).   It went straight to being a #1 bestseller the first day it was launched!  Find out what everyone is so excited about - get the book RIGHT HERE!  To get your copy of Rebecca's bestselling book, Breaking Free: A Step by Step Guide to Achieving Emotional, Physical and Spiritual Freedom, please visit the Amazon website to order it RIGHT HERE.   

Everything of value is built on trust. You'll pay more for the trusted brand, follow the trusted leader, and buy from the trusted salesperson. Trust is the single uniqueness of the greatest leaders, organizations, and brands of all time. In this episode, Tricia and LZ are joined by David Horsager, CEO of Trust Edge Leadership Institute and the best-selling author of The Trust Edge. He's here to discuss his 8 pillars of trust and how you can practically become more trustworthy as a leader. Welcome to episode 64 of One Next Step.

David Horsager is the CEO of Trust Edge Leadership Institute, Trust Expert in Residence at High Point University, and Wall Street Journal bestselling author of The Trust Edge. David has advised leaders and delivered life-changing presentations on six continents, with audiences ranging from FedEx, Toyota, MIT, and global governments to the New York Yankees and the Department of Homeland Security. His new book, Trusted Leader: 8 Pillars that Drive Results describes how to create a company-wide foundation of trust. Learn more at www.TrustEdge.com or www.davidhorsager.com. --- Send in a voice message: https://anchor.fm/tboc/message Support this podcast: https://anchor.fm/tboc/support

David Horsager is the Wall Street Journal bestselling author of The Trust Edge and the leading global expert in building high-trust leaders and organizations. Top 3 Value Bombs: 1. If we want to connect with more people, be grateful. 2. There's always a cost when there's a lack of trust. 3. Be good at asking the question “how” atleast three times until you get to something that you can do today or tomorrow. The Tools to Solve Your Organization's Greatest Problems - Trust Edge Sponsors: Kevin Anderson & Associates: Are you finally ready to publish a book the right way? For a limited time, KAA is offering Fire Nation a free 90-min consultation to discuss writing and publishing your book! Visit KAWriting.com/fire to book yours today! HubSpot: Listen, learn, and grow with the HubSpot Podcast Network at HubSpot.com/podcastnetwork!

David Horsager is the Wall Street Journal bestselling author of The Trust Edge and the leading global expert in building high-trust leaders and organizations. Top 3 Value Bombs: 1. If we want to connect with more people, be grateful. 2. There's always a cost when there's a lack of trust. 3. Be good at asking the question “how” atleast three times until you get to something that you can do today or tomorrow. The Tools to Solve Your Organization's Greatest Problems - Trust Edge Sponsors: Kevin Anderson & Associates: Are you finally ready to publish a book the right way? For a limited time, KAA is offering Fire Nation a free 90-min consultation to discuss writing and publishing your book! Visit KAWriting.com/fire to book yours today! HubSpot: Listen, learn, and grow with the HubSpot Podcast Network at HubSpot.com/podcastnetwork!

Trust isn't something we typically think of as having an economic value. But scratch the surface behind the numbers appearing on any company's balance sheet and trust — or a lack of it — appears everywhere. When trust increases, so do output, morale, retention, innovation and loyalty. Conversely, a lack of trust is a company's single biggest expense.  At the core, problems are never about leadership, communication, sales, marketing or even finances. Every issue falls under one or more of the “8 Pillars of Trust.” These pillars correspond to eight specific traits that the most trusted leaders, brands and organizations have in common. The good news is that trust can be learned, practiced and profitable — with astonishing results.  David Horsager, MA, CSP, CPAE, is the CEO of Trust Edge Leadership Institute, Trust Expert in Residence at High Point University, and Wall Street Journal bestselling author of The Trust Edge. David has advised leaders and delivered life-changing presentations on six continents, with audiences ranging from FedEx, Toyota, MIT and global governments to the New York Yankees and the Department of Homeland Security.  Topics During this interview David and I discuss the following topics: How trust will help achieve peak performanceHow he developed the 8 pillars of trustCompassion, Character, (incentivize lack of character), competency, How to “trust” your toxic supervisorHow to become trustworthy if you believe you are not For the complete show notes be sure to check out our website: https://movingforwardleadership.com/176

David Horsager is the CEO of the Trust Edge Leadership Institute, and has been a rockstar at multiple DTN Ag Summits in recent years. In the ag sector, where discussion often focus on practices, tools, and the physical realities of the business, conversations about the intangibles, like the importance of relationship and trust can be thin on the ground. But not any more. This week, we'll listen in on David's presentation, and take a closer look at how intangibles like trust not only matter on farms, but represent one of the most important inputs to a businesses' success.You can learn more about David at his website trustedge.com/, or follow him on social media @davidhorsager. There is much more to David's Trust workshop that you can watch, alongside presentations given by the many DTN experts on topics like weather, market conditions, and so much more, at dtn.com/dtn-ag-summit.

In this episode of the Catalyst Podcast, Brad Lomenick sits down with author of The Trust Edge, David Horsager for a conversation about the leading indicator of an impactful person and an impactful organization. Listen in as David shares the 8 pillars of trust and provides a simple exercise to help your values move from the wall into the daily operation of your organization. Keep up with David Horsager: Twitter: @DavidHorsager Instagram: @davidhorsager Facebook: David Horsager Website: https://davidhorsager.com

A double interview on this episode. David Horsager, known as the Trust Expert, is the bestselling author of The Trust Edge and his new book, The Trusted Leader. He works with McDonalds, FedEx, Toyota, the New York Yankees and many more on building trust. Plus, we catch up with Cole Willford, region manager for Bridgestone Americas, to hear what's happening on the front lines of the corporate world right now. And, of course, the popular 5 Things from the Internet segment. Make sure to check out http://h3leadership.com to access the list and all the show notes. Thanks again to our partners for this episode: Chemistry Staffing—helping churches of all sizes find the right leaders to add to their team. Get the FREE Resume Screening Playbook at http://chemistrystaffing.com/H3. Plus, sign up for a FREE 30-minute consultation to learn how to attract top talent to your church/organization - you'll get to talk directly to Matt Steen. And, from Gloo and Barna—Barna Cities is now available. A brand-NEW, year-long local learning journey, which also includes GlooConnect and Barna Access. Helping you understand and engage your local community. Get access to new local research from Barna and stay informed about how your city, community and people are doing. Go to http://BarnaCities.com for more information and to sign up.

On today’s episode David Horsager reveals how trust impacts the bottom line of organizations. Listen in as Deborah and David explore how leaders can build trust within their companies, why adaptability is critical to trustworthiness, and the eight pillars of trust that build a solid foundation for future leadership. David Horsager, MA, CSP, CPAEis CEO of Trust Edge Leadership Institute and a global authority on helping leaders and organizations become the most trusted in their industry. He is inventor of The Enterprise Trust Index™, director of the annual study—The Trust Outlook™, and national bestselling author of The Trust Edge. With clients ranging from Fortune 100 companies to professional sports teams and Global governments, David has taken the platform across the United States and on six continents.   You can connect with David in the following ways: LinkedIn: https://www.linkedin.com/in/dhorsager/ Twitter: https://twitter.com/DavidHorsager Instagram: https://www.instagram.com/davidhorsager/ YouTube: https://www.youtube.com/user/HorsagerLeadership Facebook: https://www.facebook.com/TrustEdgeLeadershipInstitute/   Download the first chapter of his book here: https://www.trustedleaderbook.com/deb/   Are you a CEO dealing with change? Part inspiration, part strategy, I’ve created this resource for CEO’s who leading their team through a rapid transition and looking for a resource and guide to help them stay confident, focused, and a mentor for others. You can download it here: https://mailchi.mp/coviellocm/the-ceos-compass See omnystudio.com/listener for privacy information.

In this episode with Dr. Willie Jolley, CEO of Trust Edge Leadership Institute and bestselling author of The Trust Edge, David Horsager, shares his 8 pillars to building trust which can help grow any organization. Learn more about your ad choices. Visit megaphone.fm/adchoices

Trust in higher education, trust in the systems, trust in the value of degree outcomes and trust in the return on the investment in a college degree is in question. Consequently, a pandemic and a beleaguered economy have accelerated these concerns. David Horsager is an author and speaker on the subject of the importance of building and maintaining trust throughout the organization in order to remain healthy and vibrant. We will discuss how essential it is to build trust among the wide span of constituent groups surrounding a university and the cost of losing that trust among those groups.If you have feedback, questions, or insights, we'd love to hear from you at edge@enrollmentfuel.com.About DavidDavid Horsager, MA, CSP, CPAE is CEO of Trust Edge Leadership Institute and a global authority on helping leaders and organizations become the most trusted in their industry.He is inventor of The Enterprise Trust Index™, director of the annual study—The Trust Outlook™, and national bestselling author of The Trust Edge.With clients ranging from Fortune 100 companies to professional sports teams and global governments, David has taken the platform across the United States and on 6 continents.

Episode 133 of the Business Bookshelf - David Horsager - Author of “Trusted Leader: 8 Pillars That Drive Results" Today our guest is David Horsager. David is the CEO of Trust Edge Leadership Institute, national bestselling author of The Trust Edge and The Daily Edge, inventor of the Enterprise Trust Index™, and director of one of the nation's foremost trust studies: The Trust Outlook™. David is the author of the book “Trusted Leader: 8 Pillars That Drive Results”. Without trust, people and businesses fail. Trusted Leader provides a framework for building trust so that you and your organizations can perform at your best. David introduces readers to his Eight Pillars of Trust through the journey of a senior leader who thought success was certain. Follow CEO Ethan Parker as he discovers the power of trust and how to apply it amid the complexities of leadership, change, and culture transformation. The Eight Pillars of Trust are based on David's original research and extensive experience working with Fortune 500 companies and top government agencies around the globe. The book can be purchased here. The website for Trust Edge Leadership Institute can be found here - https://trustedge.com. The host of the podcast is Lance Peppler. Email him at lance@ideastorm.co.za or visit www.ideastorm.co.za. --- Support this podcast: https://anchor.fm/businessbookshelf/support

dadAWESOME   We're on a mission to add LIFE to the dad life. We're passionate about helping dads live fully alive as they lead their kids to God's awesomeness.  | YouTube |  Instagram | Facebook | Twitter   David Horsager   David Horsager is the CEO of Trust Edge Leadership Institute, national bestselling author of The Trust Edge and The Daily Edge, inventor of the Enterprise Trust Index™, and director of one of the nation's foremost trust studies: The Trust Outlook™. His work has been featured in prominent publications such as Fast Company, Forbes, The Huffington Post and The Wall Street Journal. David has delivered life-changing presentations on six continents, with audiences ranging everywhere from FedEx, Toyota and global governments to the New York Yankees and the Department of Homeland Security. Get free resources and more at www.DavidHorsager.com, www.TrustEdge.com, and www.TrustEdgeCoaching.com   FATHERS FOR THE FATHERLESS   Registration is NOW OPEN for the FATHERS FOR THE FATHERLESS 100-mile bike rides. —MINNEAPOLIS, MN — August 28th, 2021 — DENVER, CO — September 18th, 2021 — PHILADELPHIA, PA — October 2nd, 2021 — NEW YORK, NY — October 9th, 2021 — PHOENIX, AZ — November 20th, 2021 Register Here: https://f4f.bike/   Show Notes: 1:53 - LINK TO DAVID's 1st time on dadAWESOME - https://dadawesome.org/138/  3:55 - Praxis Labs Resources https://www.praxislabs.org/ 4:45 - New insights as a dad 5:17 - "See the good, say the good, share the good." 9:24 - David's 2020 reflection video - "15 Things I Learned In 2020 That I Can Use Forever" - 10:01 - "Reflection allows space for God to speak to us." 12:01 - Rhythms of rest and pause 13:41 - Pacem in Terris - Hermitage retreat center 17:33 - SEEDS - Sleep, Exercise, Eat right, Drink water, Source of strength 20:24 - "People that are leading well, actually have a source of strength beyond themselves. And they're better at work. If people are getting all their life from work, they're worse at work." 21:16 - "Inputs, always lead to outputs" 22:13 - Phil 4:8 - Whatever is true, whatever is noble, whatever is right, whatever is pure, whatever is lovely, whatever is admirable, whatever is excellent or praiseworthy, think about such things.' 24:28 - The Circle Maker by Mark Batterson  26:06 - Discussing inputs as a dad that lead to great outputs 26:07 - "Quantity time builds quality time." 28:08 - Pathway to Purity  31:04 - David's new book: The Trusted Leader 33:22 - Trust Edge - David's bestselling book. 34:32 - Faith-based module about what God's saying about trust. - Email the team for this resource. Anne (at) trustedge (dot) com 34:58 - Trustedleaderbook.com/dadAWESOME 35:41 - How dads can be difference makers. 36:09 - Making a list of 5 DMA's (difference-making actions) for each day. Ask: What are the difference-making actions today to drive our mission, to do what we're supposed to be called to do today? What are the most important things? 37:52 - One thing that consistently comes to mind is consistency, which is the final pillar of the Trust Edge Framework. And...as a dad or a leader, little things done consistently make the biggest difference, not the big things you thought... Little things done consistently make the biggest difference.   Episode Links:   David's new book: The Trusted Leader www.DavidHorsager.com Make a Donation to dadAWESOME Join the dadAWESOME Prayer Team   Full Transcript:   https://dadawesome.org/167notes/

Trust in higher education, trust in the systems, trust in the value of degree outcomes and trust in the return on the investment in a college degree is in question. Consequently, a pandemic and a beleaguered economy have accelerated these concerns. David Horsager is an author and speaker on the subject of the importance of building and maintaining trust throughout the organization in order to remain healthy and vibrant. We will discuss how essential it is to build trust among the wide span of constituent groups surrounding a university and the cost of losing that trust among those groups.About DavidDavid Horsager, MA, CSP, CPAE is CEO of Trust Edge Leadership Institute and a global authority on helping leaders and organizations become the most trusted in their industry.He is inventor of The Enterprise Trust Index™, director of the annual study—The Trust Outlook™, and national bestselling author of The Trust Edge.With clients ranging from Fortune 100 companies to professional sports teams and global governments, David has taken the platform across the United States and on 6 continents.

In this episode, Danny sits down with world-renowned trust expert David Horsager, and David shares the 8 Pillars of Trust and then takes a deep dive into how to become a Trusted Leader. Take advantage of a special offer by purchasing "The Trusted Leader" through this link. If you purchase through this link, you will receive access to 70 videos from the Trusted Leader Institute, a value of $1,000. Click here for the transcript to this episode.Follow Danny Langloss on LinkedIn as he breaks down leadership tools, strategies, and concepts throughout the week.To sign up for our mailing list click here.Follow David on LinkedIn by clicking here.About David:David Horsager, M.A., C.S.P, C.P.A.E., is the author of the Nationally best-selling business/leadership books, The Trust Edge, The Daily Edge and the author of forthcoming Trusted Leader. David is an entrepreneur, professor, award-winning keynote speaker and Trust Expert in Residence at High Point University. His work has been featured in prominent publications including Fast Company, Forbes, New York Post, SUCCESS Magazine and more.

In this episode, Danny sits down with world-renowned trust expert David Horsager, and David shares the 8 Pillars of Trust and then takes a deep dive into how to become a Trusted Leader. Take advantage of a special offer by purchasing "The Trusted Leader" through this link. If you purchase through this link, you will receive access to 70 videos from the Trusted Leader Institute, a value of $1,000. Click here for the transcript to this episode.Follow Danny Langloss on LinkedIn as he breaks down leadership tools, strategies, and concepts throughout the week.To sign up for our mailing list click here.Follow David on LinkedIn by clicking here.About David:David Horsager, M.A., C.S.P, C.P.A.E., is the author of the Nationally best-selling business/leadership books, The Trust Edge, The Daily Edge and the author of forthcoming Trusted Leader. David is an entrepreneur, professor, award-winning keynote speaker and Trust Expert in Residence at High Point University. His work has been featured in prominent publications including Fast Company, Forbes, New York Post, SUCCESS Magazine and more.

Straight from the leading global expert, this episode is all about trust: how you get it, how you grow it and how you get it back if you lose it. And we do lose it, every day, unless we’re actively putting in effort to prevent the attrition. How you constantly and consistently show up for people — whether they’re employees, vendors or customers — is how they’ll trust you to show up, so ask yourself: what message are you sending? The big takeaway is that trust is the most important thing that makes the world go round. Trust is more important than capital. Capital comes after people trust one another. The most important thing you can do is to earn the trust of all your stakeholders. Growing the value of your business comes after earning the trust of others. What You Will Learn In Today's Podcast Interview Howhis 8 pillars of trust can solve every organizational or leadership issue The practical metrics that help you build the skills required to build trust How to engage with contrary viewpoints and start productive conversations Coaching advice for employers and managers looking to improve engagement and results What healthy coaching is and how to build a workplace culture that encourages it How speaking his truth lost him a client temporarily but ultimately deepened the client’s trust in him for the long-term The importance of accountability groups that operate as trust circles where you’re held to what you say and forced to examine your level of truthfulness Three places you can find good advisors and how to evaluate if they’re a fit for you based on the number of touch points you share The benefit of actively pursuing alternative points of view to increase your ability to build trust in others Tips on building (and rebuilding) trust in any relationship Why saying “I’m sorry” makes you a lying apologizer if you don’t follow-through on your new commitment (the real purpose of an apology) Are You Growing The Value of Your Business Take The 2-Minute Assessment To Get Your Intentional Growth Score™ And 1-Page Vision Board. Are your company's current initiatives intentionally designed to increase the value of the business? Do you know what you want from your business long term and why? Do you know what your company is worth? Do you know the differences between Management, Family Transitions, PE Firms, ESOPs and Strategic Buyers? Does the business have a written strategic plan on how to achieve the desired normalized EBITDA and valuation? About the Guest: David Horsager (MA, CSP, CPAE) is CEO of Trust Edge Leadership Institute and a global authority on helping leaders and organizations become the most trusted in their industry. He is the inventor of The Enterprise Trust Index™, director of the annual study The Trust Outlook™, and national bestselling author of The Trust Edge and Trusted Leader: 8 Pillars That Drive Results. With clients ranging from Fortune 100 companies to professional sports teams and global governments, David has taken the platform across the United States and on 6 continents. Quotes: 08:12 - “The number one reason people want to work for an organization is trusted leaders.” – David Horsager 08:49 - “I believe nothing affects the bottom line more than trust. I believe trust is always the leading indicator.”

A lack of trust is your greatest expense. People trust the clear and distrust the ambiguous. Every time trust increases, morale, output, retention, productivity, innovation, loyalty, and revenue go up. In this episode, global trust expert, keynote speaker, and author of the best-selling book, "The Trust Edge", David Horsager, talks about how to build trust and shares the 8 Pillars of Trust. This framework is sure to take your personal and professional success to the next level. What is the Trust Edge?The Trust Edge is a competitive advantage gained when others confidently believe in you. Sign up to stay connected to the Leadership Excellence Podcast:http://www.dannylangloss.com/contacts/podcasts/Connect with Danny on LinkedIn for daily leadership and motivation strategies:LinkenIn: https://www.linkedin.com/in/danny-langloss-a1bb6b17a/David Horsager Bio:"A lack of trust is your biggest expense," says David Horsager, a message he has brought to Fortune 500 companies, nonprofits, and governments the world over. Without trust, transactions cannot occur. Without trust, influence is destroyed. Without trust, organizations lose productivity, relationships, reputation, talent, customer loyalty, creativity, morale, revenue, and results. And there is a reliable, research-based, repeatedly proven-in-practice way to build trust. In this book, Horsager uses the popular business fable format to make his method accessible to as wide an audience as possible. Horsager tells the story of a young software executive facing a critical deadline who discovers the eight Pillars of Trust: clarity, compassion, character, competency, commitment, connection, contribution, and consistency. Website: https://davidhorsager.com/LinkedIn: https://www.linkedin.com/in/dhorsager/

A lack of trust is your greatest expense.  People trust the clear and distrust the ambiguous.  Every time trust increases, morale, output, retention, productivity, innovation, loyalty, and revenue go up.  In this episode, global trust expert, keynote speaker, and author of the best-selling book, "The Trust Edge", David Horsager, talks about how to build trust and shares the 8 Pillars of Trust.  This framework is sure to take your personal and professional success to the next level.  What is the Trust Edge?The Trust Edge is a competitive advantage gained when others confidently believe in you.  Sign up to stay connected to the Leadership Excellence Podcast:http://www.dannylangloss.com/contacts/podcasts/Connect with Danny on LinkedIn for daily leadership and motivation strategies:LinkenIn:   https://www.linkedin.com/in/danny-langloss-a1bb6b17a/David Horsager Bio:"A lack of trust is your biggest expense," says David Horsager, a message he has brought to Fortune 500 companies, nonprofits, and governments the world over. Without trust, transactions cannot occur. Without trust, influence is destroyed. Without trust, organizations lose productivity, relationships, reputation, talent, customer loyalty, creativity, morale, revenue, and results. And there is a reliable, research-based, repeatedly proven-in-practice way to build trust. In this book, Horsager uses the popular business fable format to make his method accessible to as wide an audience as possible. Horsager tells the story of a young software executive facing a critical deadline who discovers the eight Pillars of Trust: clarity, compassion, character, competency, commitment, connection, contribution, and consistency. Website:  https://davidhorsager.com/LinkedIn:  https://www.linkedin.com/in/dhorsager/

dadAWESOME   We're on a mission to add LIFE to the dad life. We're passionate about helping dads live fully alive as they lead their kids to God's awesomeness.  | YouTube |  Instagram | Facebook | Twitter   David Horsager   David Horsager is the leading expert on trust and how it's built into everything from individuals and organizations to global governments. His work has been featured in prominent publications such as Fast Company, Forbes, The Wall Street Journal, and The Washington Post. David has worked with clients ranging from Fortune 100 companies like Verizon and FedEx to the New York Yankees and U.S. Congress. He helps leaders and organizations become most trusted in their industry through research, speaking, consulting and human capital development. As bestselling author of The Trust Edge™ and The Daily Edge™ he has taken the platform across the United States and on 6 continents. He invented the Enterprise Trust Index™ and leads the charge in one of the nation's foremost trust studies—The Trust Outlook™.   Conversation Notes:   Fathers for the Fatherless 5:39 - History of his work on Trust beginning in ministry and now in the corporate world. “Trust affects anything more than anything and it matters more than ever.” 6:19 - Sharing the story of starting his ministry business from nothing. 7:39 - Thoughts on traveling and being intentional with kids 9:34 - Transitioning business (which requires a lot of travel), ministry and family at the start of Covid 13:10 - Incredible story of his Dad's integrity and how that contributed to trust and purity as a child. 18:47 - The importance of trust with our kids. 19:15 - First finding on trust from his grad research: “Lack of trust is the biggest cost you have. And it's the same with a dad.” 19:35 - In a team, sharing and creativity goes down without trust. 20:05 - “Trust is the only indicator. You don't have a leadership issue. The only reason you follow a leader is trust. Even diversity. 20:31 - 8 Pillars of Trust Framework - the way to build trust 20:44 - Biblical examples of trust/lack of trust: Prayers not answered because they didn't trust God. Moses didn't get to enter the promised land because he didn't trust God enough. Daniel 6:23 The king was overjoyed and gave orders to lift Daniel out of the den. And when Daniel was lifted from the den, no wound was found on him, because he had trusted in his God. David's trust - Psalm 20:7 - Some trust in chariots and some in horses, but we trust in the name of the LORD our God. Prov 12:22 - The Lord detests lying lips, but he delights in people who are trustworthy. 21:50 - The most deceptive person is the one who appears trusted. And you can build those eight pillars and look trusted for a time, but isn't actually worthy of it. So to me, if you want to be dadAWESOME you gotta be trustworthy.  22:15 - The Trust Edge is the advantage of trust. The greatest advantage you can have is trust, by being trustworthy. 22:30 - Talking about clarity, which is one of the pillars, and how it impacts family vision. 23:36 “Your kids will either write their own story or they will join someone else's.” 24:18 Asking the question “What does an 18-year-old Horsager look like. What is the output we're going for.” He asked yes this question when his first daughter was born. ----------------------------- 27:19 - Partnership with Connected Families.  Discipline that Connects with Your Child's Heart (Book & Course) 8-Part Parenting course that starts on Oct 6. Use the code: "AWESOME" to Save 15% on the registration fee. https://connectedfamilies.org/dtc/small-groups/ ----------------------------- 29:40 - Tips for how to build trust as a young dad. “You need to see that trust is the root cause of dadhood, of leadership and life. They have to start to see that that's the core issue - you have to think bigger about trust.” 30:41 “Even though there's eight pillars of trust, I would say the king of the pillars is consistency, sameness….whatever you do consistently, you will be trusted for. If you're late all the time, I will trust you to be late.” 31:24 - There are enders and repeaters. Be a repeater dad. Aristotle - “You are what you repeatedly do.” Augmandido - “We are a slave to our habits.” 32:43 - Healthy leaders need healthy accountability. You have to have accountability. 36:15 - An example of apologizing without excuses 36:36 - The only way you will rebuild trust is to make and keep a new commitment 36:45 - The Trusted Leader Podcast and the Trusted Leader book   Conversation Links:   Fathers for the fatherless The Trusted Leader Book Pre-Order https://davidhorsager.com/ The trust edge book by David Horsager https://trustedge.com/ Partnership with Connected Families. Discipline that Connects with Your Child's Heart 8-Part Parenting course that starts on Oct 6. Use the code: "AWESOME" to Save 15% on the registration fee.   We are part of the Amazon affiliates program, so any resources mentioned and linked above do support the ministry of dadAWESOME.

Segment 1: Larry Weidel is the author of SERIAL WINNER: 5 Actions to Create Your Cycle of Success.  He has spent the past forty years building a national financial services organization and helping the people on his team achieve the success they want. Segment 2: Dee Ann Turner is Vice President, Corporate Talent, for Chick-fil-A, where she began her career more than 30 years ago, and author of the new book IT'S MY PLEASURE: The Impact of Extraordinary Talent and a Compelling Culture. Dee Ann believes people are the most powerful commodity in any organization, and companies that recognize the value of individuals can succeed not just ethically, but financially as well. Segment 3: David Horsager, MA, CSP, is a business strategist, entrepreneur, and author of the national bestseller The Trust Edge, and the new book THE DAILY EDGE:  Simple Strategies to Increase Efficiency and Make an Impact Every Day.Segment 4: Alex Fein is General Manager at the Court of Two Sisters restaurant in New Orleans. Segment 5: Seema and Eric Brodie are the creators of BikeBus, a mobile indoor cycling studio. Sponsored by Sage, Nextiva, and Pure Chat. 

Grant Ingle organizational psychologist with over thirty years of experience leading organizational change and serving as a management consultant and coach to executives and others in leadership positions. He's worked as both an internal and external consultant with organizations in the private, public, and non-profit sectors Peggy Brockman business coach, inspirational speaker, engaging author, respected member of John C. Maxwell's international. She is the author of the riveting and inspirational book “10 Feet from the Edge: Stuck in the Comfort Zone” David Horsager business strategist, entrepreneur, and author of national bestseller The Trust Edge.  His new book, THE DAILY EDGE:  Simple Strategies To Increase Efficiency And Make An Impact Every Day For more information go to MoneyForLunch.com. Connect with Bert Martinez on Facebook. Connect with Bert Martinez on Twitter. Need help with your business? Contact Bert Martinez. Have Bert Martinez speak at your event!

David Horsager, MA, CSP, business strategist, entrepreneur, and author of national bestseller The Trust Edge.  His new book, THE DAILY EDGE:  Simple Strategies To Increase Efficiency And Make An Impact Every Day, will be published this October 2015 Connie Pheiff is best known as the Queen…Queen of Marketing, Queen of the Ask, and Queen of Emotional Engagement and driving Organizational Happiness. She is a primetime radio host, author, business coach, and professional speaker. Connie began her exploration as the former CEO of Girl Scouts, United Way, Director at the United States Chamber of Commerce Kenya Moses Well-Being and Business Coach, Corporate Wellness Facilitator and Holistic Fitness Practitioner. She is the Founder & President of Be A Fit Mama, Inc., the prestigious San Francisco Bay Area wellness company for women For more information go to MoneyForLunch.com. Connect with Bert Martinez on Facebook. Connect with Bert Martinez on Twitter. Need help with your business? Contact Bert Martinez. Have Bert Martinez speak at your event!

Moe Abdou interviews David Horsager author of the book The Trust Edge.

Dr. William H. Frey II is Co-Director of the Alzheimer's Research Center at Regions Hospital in St. Paul, MN, and consultant to the pharmaceutical and biotechnology industry.  Hehas a wonderful way of sharing very technical infomration in everyday language.  Dr. Frey's non-invasive intranasal method for bypassing the blood-brain barrier has captured the interest of both pharmaceutical companies and neuroscientists.  The intranasal insulin treatment he developed for Alzheimer's disease has been shown in clinical trials to improve memory in both Alzheimer's patients and normal adults. Contact Information- Alzheimer's Research Center 800-229-2872 Website: www.alzheimersinfo.org Author, David Horsager of  "The Trust Edge" a new book launched Oct 9th, 2012.  Trust  as defined by Horsager as a confident belief in someone or something to do what is right, deliver what is promised, and to be the same every time, in spite of circumstances – is more than a convenient luxury; it's a clear competitive advantage in today's brutal marketplace. “We are in a trust crisis, and organizations are slow to realize the bottom line implications,” says Horsager. Today he will talk how trust impacts Caregiving and Dementia and he will give us some great tips to engage in a respectful manner. Contact David Horsager  http://www.TheTrustEdge.com 651-340-6555 To purchase The Trust Edge http://www.amazon.com/exec/obidos/ASIN/1476711372/simonsayscomSupport this Show: https://alzheimersspeaks.com/donate-now/See omnystudio.com/listener for privacy information.