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Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Susan Hiteshew about her career path, from long-time risk manager to broker, and how her foundation in risk provides her with corporate empathy and understanding of her clients. They cover key principles Susan learned on the way, how she intentionally made a change, and how her risk philosophy helps her as a broker. Susan shares points from her risk philosophy and the benefits she realized from the RIMS-CRMP, as well as from serving on the National RIMS Board. Listen for key factors in a great trisk management team. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. We will be joined by Susan Hiteshew, a long-time risk professional, to discuss how she successfully transitioned over to the broker side. We will also get her ERM philosophy and how it still guides her to this day. But first… [:47] RIMS-CRMP and Some Prep Courses. The next virtual prep courses will be held on March 110th and 11th and again on April 21st and 22nd. Links to these courses can be found through the Certification page of RIMS.org and through this episode's show notes. [1:04] RIMS Virtual Workshops are coming up. On February 2nd and 3rd, Pat Saporito will host the debut of the two-day course, "Storytelling with Data for Risk Management". [1:18] On February 4th and 5th, Ken Baker will return to deliver the course, "Applying and Integrating ERM". [1:28] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:39] RIMS members always enjoy deep discounts on the virtual workshops. [1:43] The next RIMS Webinar will celebrate Women's History Month by exploring "Hard Hats & High Stakes: Women Leaders Shaping Construction Risk Management" on March 6th. [1:53] We'll be joined by a Chief Risk Officer, an underwriter, and a broker, who will explore their career paths and risk and safety philosophies, and lend some insight as to why this is the time for the next generation of leaders to rise. [2:08] Visit RIMS.org/webinars and check out the link in this episode's show notes. [2:12] On with the show! Our guest today is the Managing Director and Office Head for Marsh's Washington, D.C. Office. Before accepting that role, she had 16 years of experience in risk management. She was one of the first RIMS-CRMP certificate holders. She's Susan Hiteshew. [2:35] We're going to talk about her career and why she decided to make a transition over to the broker side with Marsh. We'll also talk about her ERM philosophy and how it continues to guide her to this day. [2:47] We will also talk about strategy and the concept of professional empathy. Let's get to it… [2:54] Interview! Susan Hiteshew, welcome to RIMScast! [3:34] Susan can't imagine a better way to start 2026 than getting to be here on RIMScast with Justin! [4:00] For years, Susan was a corporate risk manager. Most recently, she was the VP of Risk at a real estate investment trust. Before that, she was Senior Director of Insurance at a major hotel brand and had filled other risk roles. [4:25] Susan says that before she got started as a risk manager, she began her career in claims. She worked in a specialized unit on the carrier side, analyzing legacy claims for coverage. They printed policies, read them, and manually wrote claims notes on them. [4:57] Susan says it was a great way to learn the coverages and understand the underwriting intent of the policies. That foundation taught her that insurance is technically complex and that there's a policyholder on the other end who will be getting your coverage letter in the mail. [5:19] Susan says insurance is a people business, even though it is very much a technical business. It's a form of strategic finance. [5:28] Susan learned as a risk manager the value in building that downside protection for your company and creating predictability in your cost of risk so that your business can operate with confident margins. [5:44] As a risk manager, Susan implemented that approach into how she thought about ERM. She thinks the most successful ERM programs are very collaborative across different business units and are built upon the spirit that everyone's a risk manager. [6:05] Risk is something we all own for our company. Susan's focus was always on supporting her executive team and board, and giving them information in clear, cogent, and actionable ways. [6:24] Susan speaks of frameworks. Risk and strategy are two sides of the same coin. Some risks are quantifiable and insurable; some risks are not. [6:36] Enterprise risk management is about understanding all risks, creating awareness around them, and mobilizing your company to focus on those risks in every part of your organization, at every level. Susan finds value in both ISO and COSO. She leans more toward COSO. [7:19] ERM was different at every company Susan worked with, tailored to the company and the business. It was collaborative. So much of enterprise risk management is taking who you are as a company, where you're trying to go, and building a framework that makes the most sense. [8:11] Susan was a risk manager for about 16 years. [8:20] Susan had reached the point where she wanted to broaden her impact across the board. Every time she made a change in her career, it was because she wanted to try something new and learn something different. [9:09] The timing felt right. She had had a lot of different in-house experiences, so she could sit across from a client and say she had been in their seat and knows what they are thinking through from an insurance perspective, and she can help them solve their issues. [9:32] At different companies, a risk manager does different things. Susan had had different areas of responsibility in insurance, claims, captive management, and enterprise risk management. What she loved the most was the insurance side. [10:05] Susan asked herself, wouldn't it be great if she could do what she loved most, all the time, for lots of clients? She loves that in her role now, leading the D.C. office for Marsh, she gets to help lots of clients with lots of different problems. She loves supporting risk managers. [10:44] Susan says the reason that she's been able to do what she's done in her career is because of support from others in the industry. She's having a lot of fun, working on helping clients with interesting problems. She thinks professional empathy helps her support clients. [11:23] Quick Break! The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is RIMS' live virtual program, led by James Lam. Great News! A brand new cohort has been announced. Registration closes on April 6th. [11:44] Beginning on April 14th, bi-weekly workshops will be held from 11:00 a.m. to 3:00 p.m. Eastern Time through June 23rd. Register now! A link is also in this episode's show notes. [11:57] Save the dates, March 18th and 19th, 2026, for the RIMS Legislative Summit, which will be held in Washington, D.C. Join us for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. [12:13] Visit RIMS.org/advocacy for more information and updates and to register. [12:21] Let's Return to Our Interview with Susan Hiteshew! [13:08] Susan says that where her background is most helpful is in her claims foundation. It trained her to interpret coverage, to understand the intent of policy language, and to understand all that goes into resolving complex claims. [13:24] As a risk manager, Susan learned what Accounting needs, what Finance needs, and what a CFO needs when something "has gone bump in the night" and there's a significant claim issue. [13:37] Susan can tie all that together to support a risk manager and say, "You might want to have a conversation with Accounting about this. What do you have budgeted for this? Let's have a conversation with Finance about this. Is Legal involved? Do we have clarity on Operations?" [13:55] Susan's years in-house taught her how to pull all of those different components of the organization together. A good risk manager knows and works with everybody in their company. There are many internal and external stakeholders. [14:19] Susan helps risk managers navigate tough situations and know whom to talk to before needing to get in front of them, to bring a tough situation to a good resolution, with everybody being aware and having the opportunity to give input to bring the situation to a close. [14:41] Justin notes that the risk manager needs to be the point guard for the organization. Susan agrees. She coaches her daughter's basketball team. [15:20] Susan notes that risk managers save the company money, but in most cases, they don't generate income, so it's important to run an efficient risk management team with the resources to work with and support everybody in the company. The team size differs for every business. [16:19] Susan has loved every stop along the way in her career. Each one has been different. She has worked with amazing people. She looked for work where she would be professionally challenged, learn a lot, and work with awesome people she can learn from at every level. [17:06] When Susan was ready to try being on the broker side, she was very intentional about it. She is so grateful for her choice. She has absolutely loved this transition. [17:23] Quick Break! RISKWORLD 2026 will be held from May 3rd through the 6th in Philadelphia, Pennsylvania. RISKWORLD attracts more than 10,000 risk professionals from across the globe. It's time to Connect, Cultivate, and Collaborate with them. Booth sales are open now! [17:45] General registration and speaker registration are also open right now! Marketplace and Hospitality badges will be available starting on March 3rd. Links are in this episode's show notes. Be sure to check out RIMS.org for more information. [18:01] Let's Return to Our Interview with Susan Hiteshew! [18:22] Susan joined RIMS in 2011. She attended RISKWORLD in Philadelphia and is excited that RISKWORLD is back in Philadelphia this year, from May 3rd through 6th. There is a lot to do in Philadelphia, and it's very convenient for East Coast members. [19:07] Susan says it's awesome to have RIMS-CRMP as part of her title. It's a designation that means something. It's tied to helping a risk manager get to the next level of connecting the risk and strategy for their organization. [19:32] Susan took the RIMS-CRMP in the first group, in San Diego, in 2016. She was so excited to get the certification. Having the RIMS-CRMP and being active in RIMS gave her a wider lens on the profession than just seeing risk through the lens of one industry or company. [20:14] RIMS exposed Susan to a much broader network and helped her build her professional network. [20:34] Susan says the RIMS-CRM shows you keep up with all the CEs every two years. [20:51] Susan says serving on the National RIMS Board and as the Board liaison for the Audit Committee in the past was an incredible experience. It put her at the intersection of governance, oversight, and strategic risk thinking. She saw how the Board evaluates controls. [21:19] When Susan was on the Board, they had outside counsel come in and give several different board trainings on governance and how to be good supporters and board members, and understand how to do their job effectively. [21:34] Working in that capacity helped Susan to sharpen her appreciation for transparency and disciplined communication, which were skills she was able to bring back to her role as a risk manager and other work she does. [21:50] Susan serves on an advisory board for her daughter's school and on the board of a privately-held real estate firm in D.C. Being on the RIMS Board taught her about how to be a good advisor for the executive team. [22:35] Susan says it's interesting to look at how the risk environment has changed. Marsh published the "World Economic Forum Global Risk Report" at the end of 2025. It talks about how risks are managed across the world by business executives, experts, and academics. [23:01] Susan says it's interesting to see what risks they call out and how the risks change from one year to the next. The report is a fascinating read for people who are looking at external risks and how they might impact their company. [23:16] Susan says the risk environment is incredibly dynamic. There are risks in the Risk Report that weren't there two years ago that are now in the top five risks. [23:30] Susan believes Enterprise Risk Management is strategic, not administrative. Leaders need dynamic, real-time insights to help them connect risk directly to their business outcomes. [23:45] Susan says tools and analytics are being used to help break down historically uninsurable risks into parts that can be actionable and solvable. [24:15] Susan says expectations for talent are changing. We need risk professionals who can interpret analytics, communicate clearly, and help support executive decision-making processes. The connection between risk and strategy is becoming more imperative. [25:10] How you identify your risks and communicate a message around your risks is going to be what matters and sets risk managers apart. You can have a policy and a process around managing a risk, but people at every level of a company need to internalize it. [25:33] Susan says you need a level of validation and ownership. It has to be instilled into the corporate culture. That starts with empathy, connection, and keeping things real for folks. That will be the ultimate driver of success. [26:04] Justin and Susan agree that risk management is a people business. It's about making things real for folks. [26:22] When Susan worked as a risk manager for a major retailer with warehouses, she spent time in the warehouse, working at every station, so she understood the jobs that everyone was doing. [26:38] She could see for herself how a workers' compensation injury happens. How are we getting these soft tissue issues? What do we need to do about them? [26:50] Learning from the people who are doing it every day, you learn things you would never pick up, otherwise. You can tailor your training programs, business processes, and the real risk management work to the people who need it, whom you are helping keep safe. [27:46] Susan's biggest piece of advice is to reframe the role. Risk management's role isn't reporting on risk; it's enabling competent business processes and competent decision-making. Speaking the language of strategy, and not just severity and probability, is very impactful. [28:11] Susan says building relationships before you need them and infusing risk management into the culture of the company helps a business build a competent risk management approach at every level within the organization. [28:30] Risk managers are really good at identifying issues and stumbling blocks, but offering options and solutions is where there is true value. Thinking about how we support our executives and leadership team is a key part of being a great risk manager. [28:49] Our executives have several things coming at them, all day, every day. They've got to make decisions and move expediently. [28:58] The more we can distill complicated risk issues into a straightforward framework, the more executives can confidently move forward on specific risk decisions. That is incredibly valuable. [29:20] Susan says that from both the practitioner and the advisory perspective, when you're a risk manager and you position yourself as a strategic partner, you can be relied upon, not only to help protect the organization but also to help accelerate its success. [29:40] Susan learned from a former boss to ask during ERM analyses, "Why do expensive race cars have very expensive brakes? It's not so you can stop, but so you can go fast confidently." A great risk management program helps enable speed, confidence, and resilience. [30:34] Susan says that's what she loves about the value that risk managers bring to the table. [30:56] Susan, you've been such a wonderful guest. You've been so giving with your perspective. Also, where are you going to be from May 3rd through the 6th, 2026? She'll be at RISKWORLD 2026 in Philly! It will be a great time, seeing all her RIMS friends! [31:23] Some of Susan's favorite things about her profession are the friendships she created through RIMS. [31:27] At RISKWORLD 2026, May 3rd through 6th in Philadelphia, you will Connect, Cultivate, and Collaborate! I can't wait to get the chance to finally meet you in person! [31:38] Anybody who wants to learn a little more about Susan can check out her RIMS-CRMP Stories. It's one of the first ones. Susan is also on LinkedIn. Susan would love it if you reached out with a question for her, either on LinkedIn or RIMS Engage. [32:05] Special thanks again to Susan Hiteshew for joining us here on RIMScast. I've got a link to her RIMS-CRMP Stories interview, which will hopefully inspire you to sign up for and study for the RIMS-CRMP exam. [32:21] The link is in this episode's show notes. You can also check out RIMS.org/certifications. [32:27] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [32:54] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [33:12] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:29] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [33:45] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [33:59] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [34:10] Practice good risk management, stay safe, and thank you again for your continuous support! Links: RISKWORLD 2026 Registration — Open for exhibitors, members, and non-members! Reserve your booth at RISKWORLD 2026! RIMS Legislative Summit — March 18‒19, 2026 on Capitol Hill, Washington, D.C. | Register now! RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | April‒June 2026 Cohort | Led by James Lam The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now Spencer Educational Foundation Scholarships | Submission Deadline Jan. 31, 2026 RISK PAC | RIMS Advocacy RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! Susan Hiteshew's RIMS-CRMP Story: The Value of Being 'In The Club' Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep March 10‒11 | April 21‒22, 2026, 9:00 am‒4:00 pm EST, Virtual Full RIMS-CRMP Prep Course ScheduleSee the full calendar of RIMS Virtual Workshops "Storytelling with Data for Risk Management" | Feb. 2‒3 "Applying and Integrating ERM" | Feb 4. "Facilitating Risk-Based Decision Making" | March 4‒5 Upcoming RIMS Webinars: "Hard Hats & High Stakes: Women Leaders Shaping Construction Risk Management" | March 6 | Presented by RIMS RIMS.org/Webinars Related RIMScast Episodes: "Risk Decision-making in 2026 with Joseph A. Milan, Ph.D." "The Evolving Role of the Risk Analyst" "Risk Rotation with Lori Flaherty and Bill Coller of Paychex" "Energizing ERM with Kellee Ann Richards-St. Clair" Sponsored RIMScast Episodes: "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL (New!) "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Susan Hiteshew, Managing Director | Office Head, Washington D.C., Corporate Regional Team Leader, Marsh Production and engineering provided by Podfly.
In this episode, Ricardo analyzes the 21st edition of the World Economic Forum's Global Risks Report 2026, highlighting the end of predictability and the beginning of the so-called "era of competition." The report points to a more turbulent global scenario, with 50% of leaders predicting instability in the next two years, driven by geoeconomic confrontation that threatens global supply chains. Ricardo explains that in the economic field, high global debt and increased spending on defense, energy transition, and artificial intelligence make capital more expensive and scarcer, requiring extreme financial rigor in projects. Misinformation intensifies social polarization. As a strategic response, the report proposes a "coalition of the willing": moving forward with truly committed groups, without waiting for total consensus. Listen to the podcast to learn more!
Brett Bruen used to advise Barack Obama on geopolitics and nowadays is the president of the Global Situation Room which advises companies on potential risks to their reputations. Its latest Reputation Risk report suggests that the biggest single risk to major companies comes from pronouncements, posts and rants from one man in the White House: Donald Trump. All to discuss with Brett Bruen is also a board member of Harvard university and the UCD Clinton Institute here in Ireland
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From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss incident response planning. • For more on cybersecurity, visit us at https://cybersecurityventures.com
Mark Ogge from The Australia Institute joins John to discuss why the government hasn't released their Climate Risk Report, as it will reflect poorly on their decisions to sell fossil fuels offshore. Listen to John Stanley live on air from 8pm Monday to ThursdaySee omnystudio.com/listener for privacy information.
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss security audits and how they can help organizations across the globe stay cyber safe. • For more on cybersecurity, visit us at https://cybersecurityventures.com
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss threat intelligence. • For more on cybersecurity, visit us at https://cybersecurityventures.com
www.marktreichel.comhttps://www.linkedin.com/in/mark-treichel/Credit Union Roundtable: Mid-Year Risk Reports - Our Take on What it Means for CUsEpisode DescriptionIn this inaugural Credit Union Roundtable episode, host Mark Treichel is joined by three industry veterans to break down the OCC's Spring 2025 risk report and what it means for credit unions. Steve Farrar, Todd Miller, and Dennis Bauer bring decades of combined NCUA and credit union experience to analyze the top risk concerns facing the industry.Featured GuestsSteve Farrar - Former NCUA examiner and problem case officer with 30+ years of regulatory experience, including work on the risk-based capital rule and Central Liquidity FacilityTodd Miller - 34-year NCUA veteran, former Director of Special Actions in the Western Region, capital markets specialistDennis Bauer - Recently retired CFO of Ideal Credit Union (grew from $100M to $1B+ during his tenure), former NCUA examinerKey Topics CoveredCommercial Credit Risk (9:00)Rising delinquencies in commercial real estateImpact of interest rate resets on variable rate loansOffice building vacancy concerns post-COVIDNCUA's increased focus on annual review processesNew concentration limit requirements by property typeRetail Credit Performance (18:00)Student loan payment resumption impactsGenerational differences in borrowing behaviorAuto loan portfolio shrinkage trendsRegional economic performance variationsInterest Rate Environment (24:00)Yield curve normalization effectsCD composition changes (13% to 28% of deposits)Underwater investment portfoliosEnhanced stress testing requirements from examinersOperational Risk Challenges (33:00)Cybersecurity incident response planningLegacy system conversion risksCommunication strategies during cyber incidentsCost vs. benefit analysis for security upgradesFraud & Payment Systems (39:00)Elder fraud targeting (timeshare scams example)ATM jackpotting and skimming schemesVenmo usage statistics (85% under 40, $342B in Q1 transfers)Third-party payment system competitionBSA/AML Compliance Burden (45:00)Staffing challenges for smaller credit unionsCreating collaborative BSA officesCommittee-based approach to complianceGrowth & Competition (46:00)Slow loan growth trendsCredit unions gaining deposit market share vs. banksMoney supply impacts on deposit availabilityPricing strategy considerationsAI & Technology Adoption (50:00)Model validation requirementsThird-party vendor risk managementNCUA's AI policy challengesCompetitive advantages vs. compliance risksKey TakeawaysCommercial Real Estate Monitoring: Credit unions should closely watch their CRE portfolios, especially office properties and loans approaching rate resetsStress Testing Expansion: Expect more detailed scenario analysis requests from NCUA examiners across interest rate and liquidity risksOperational Risk Investment: Cybersecurity and system conversion planning require significant ongoing investment and expertiseGenerational Shifts: Adapting to younger members' payment preferences and borrowing behaviors is critical for long-term growthAI Adoption Strategy: Credit unions need to embrace AI while implementing proper model validation and risk management frameworksResources MentionedOCC Spring 2025 Risk Report (link in show notes)Credit Union Regulatory Guidance podcast (AI-powered audio summaries)Attorney General scam awareness resourcesNotable Quotes"A rolling loan gathers no loss" - Professor Willie Stotts reference on commercial loan repricing challenges"We took the approach that we're gonna have a cyber incident... so we took that approach in developing our incident response plan" - Dennis Bauer on cybersecurity preparation"If you don't have time to do it right, you don't have time to do it over" - On system conversion planningContact InformationMark Treichel - Host, With Flying Colors Podcast Consulting Services: Available for credit union risk management and regulatory guidanceNext Episode PreviewStay tuned for more Credit Union Roundtable discussions featuring industry veterans sharing practical insights on regulatory trends and risk management strategies.This episode provides general information and should not be considered specific regulatory or legal advice. Credit unions should consult with their own advisors and regulatory contacts for guidance on specific situations.
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss application whitelisting. • For more on cybersecurity, visit us at https://cybersecurityventures.com
Interested in contributing to future reports?SambaSafety is currently gathering input from commercial insurers, brokers and fleets on telematics adoption. Take our survey through July 17th to contribute to the next telematics report - your voice matters! Take the Survey: https://sambasafety.surveymonkey.com/r/MRBLH96 Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss data encryption and how the process can help organizations across the globe. • For more on cybersecurity, visit us at https://cybersecurityventures.com
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss protective DNS and how it can aid businesses in the fight against ransomware. • For more on cybersecurity, visit us at https://cybersecurityventures.com
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss the value of email filtering for organizations across the globe. • For more on cybersecurity, visit us at https://cybersecurityventures.com
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss how organizations can protect their remote access areas. • For more on cybersecurity, visit us at https://cybersecurityventures.com
Welcome to the "Week in Review," where we delve into the true stories behind this week's headlines. Your host, Tony Brueski, joins hands with a rotating roster of guests, sharing their insights and analysis on a collection of intriguing, perplexing, and often chilling stories that made the news. This is not your average news recap. With the sharp investigative lens of Tony and his guests, the show uncovers layers beneath the headlines, offering a comprehensive perspective that traditional news can often miss. From high-profile criminal trials to in-depth examinations of ongoing investigations, this podcast takes listeners on a fascinating journey through the world of true crime and current events. Each episode navigates through multiple stories, illuminating their details with factual reporting, expert commentary, and engaging conversation. Tony and his guests discuss each case's nuances, complexities, and human elements, delivering a multi-dimensional understanding to their audience. Whether you are a dedicated follower of true crime, or an everyday listener interested in the stories shaping our world, the "Week in Review" brings you the perfect balance of intrigue, information, and intelligent conversation. Expect thoughtful analysis, informed opinions, and thought-provoking discussions beyond the 24-hour news cycle. Want to comment and watch this podcast as a video? Check out our YouTube Channel. https://www.youtube.com/@hiddenkillerspod Instagram https://www.instagram.com/hiddenkillerspod/ Facebook https://www.facebook.com/hiddenkillerspod/ Tik-Tok https://www.tiktok.com/@hiddenkillerspod X Twitter https://x.com/tonybpod Listen Ad-Free On Apple Podcasts Here: https://podcasts.apple.com/us/podcast/true-crime-today-premium-plus-ad-free-advance-episode/id1705422872
Hidden Killers With Tony Brueski | True Crime News & Commentary
Welcome to the "Week in Review," where we delve into the true stories behind this week's headlines. Your host, Tony Brueski, joins hands with a rotating roster of guests, sharing their insights and analysis on a collection of intriguing, perplexing, and often chilling stories that made the news. This is not your average news recap. With the sharp investigative lens of Tony and his guests, the show uncovers layers beneath the headlines, offering a comprehensive perspective that traditional news can often miss. From high-profile criminal trials to in-depth examinations of ongoing investigations, this podcast takes listeners on a fascinating journey through the world of true crime and current events. Each episode navigates through multiple stories, illuminating their details with factual reporting, expert commentary, and engaging conversation. Tony and his guests discuss each case's nuances, complexities, and human elements, delivering a multi-dimensional understanding to their audience. Whether you are a dedicated follower of true crime, or an everyday listener interested in the stories shaping our world, the "Week in Review" brings you the perfect balance of intrigue, information, and intelligent conversation. Expect thoughtful analysis, informed opinions, and thought-provoking discussions beyond the 24-hour news cycle. Want to comment and watch this podcast as a video? Check out our YouTube Channel. https://www.youtube.com/@hiddenkillerspod Instagram https://www.instagram.com/hiddenkillerspod/ Facebook https://www.facebook.com/hiddenkillerspod/ Tik-Tok https://www.tiktok.com/@hiddenkillerspod X Twitter https://x.com/tonybpod Listen Ad-Free On Apple Podcasts Here: https://podcasts.apple.com/us/podcast/true-crime-today-premium-plus-ad-free-advance-episode/id1705422872
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss reasons why it is beneficial for organizations to limit employee access and permissions. • For more on cybersecurity, visit us at https://cybersecurityventures.com
New Legal Twist in Menendez Case As Risk Report Sparks Courtroom Showdown The Menendez brothers are at the center of a high-stakes legal storm in 2025—35 years after their infamous conviction for murdering their parents, José and Kitty Menendez. In this video, we break down the latest developments from their April 17 resentencing hearing, which was unexpectedly delayed due to a last-minute dispute over a risk assessment report requested by Governor Gavin Newsom. As the brothers' legal team pushes for a reduced sentence under California's new resentencing laws, the prosecution argues that Erik and Lyle still haven't accepted responsibility for the brutal crime. But that's just the beginning. With a clemency review underway, a June 13 parole risk hearing scheduled, and newly discovered evidence—including Erik's 1988 letter describing alleged abuse and a bombshell affidavit from a former Menudo member—this case is suddenly wide open. Could any one of these three legal avenues set the Menendez brothers free? This true crime deep dive explores the legal strategy, psychological intrigue, and emotional weight of a case that continues to haunt America. Featuring factual reporting, no speculation, and everything you need to understand the legal crossroads facing the Menendez brothers in 2025. #MenendezBrothers #TrueCrime #ErikMenendez #LyleMenendez #MenendezTrial #Resentencing2025 #ClemencyReview #GovernorNewsom #ParoleBoard #TrueCrimeUpdate Want to comment and watch this podcast as a video? Check out our YouTube Channel. https://www.youtube.com/@hiddenkillerspod Instagram https://www.instagram.com/hiddenkillerspod/ Facebook https://www.facebook.com/hiddenkillerspod/ Tik-Tok https://www.tiktok.com/@hiddenkillerspod X Twitter https://x.com/tonybpod Listen Ad-Free On Apple Podcasts Here: https://podcasts.apple.com/us/podcast/true-crime-today-premium-plus-ad-free-advance-episode/id1705422872
Hidden Killers With Tony Brueski | True Crime News & Commentary
The Menendez brothers are at the center of a high-stakes legal storm in 2025—35 years after their infamous conviction for murdering their parents, José and Kitty Menendez. In this video, we break down the latest developments from their April 17 resentencing hearing, which was unexpectedly delayed due to a last-minute dispute over a risk assessment report requested by Governor Gavin Newsom. As the brothers' legal team pushes for a reduced sentence under California's new resentencing laws, the prosecution argues that Erik and Lyle still haven't accepted responsibility for the brutal crime. But that's just the beginning. With a clemency review underway, a June 13 parole risk hearing scheduled, and newly discovered evidence—including Erik's 1988 letter describing alleged abuse and a bombshell affidavit from a former Menudo member—this case is suddenly wide open. Could any one of these three legal avenues set the Menendez brothers free? This true crime deep dive explores the legal strategy, psychological intrigue, and emotional weight of a case that continues to haunt America. Featuring factual reporting, no speculation, and everything you need to understand the legal crossroads facing the Menendez brothers in 2025. #MenendezBrothers #TrueCrime #ErikMenendez #LyleMenendez #MenendezTrial #Resentencing2025 #ClemencyReview #GovernorNewsom #ParoleBoard #TrueCrimeUpdate Want to comment and watch this podcast as a video? Check out our YouTube Channel. https://www.youtube.com/@hiddenkillerspod Instagram https://www.instagram.com/hiddenkillerspod/ Facebook https://www.facebook.com/hiddenkillerspod/ Tik-Tok https://www.tiktok.com/@hiddenkillerspod X Twitter https://x.com/tonybpod Listen Ad-Free On Apple Podcasts Here: https://podcasts.apple.com/us/podcast/true-crime-today-premium-plus-ad-free-advance-episode/id1705422872
Bryan Barrett talks with James Price of the Better Business Bureau about the release of the 2024 Risk Report. The 54-page document is full of information like the top five sca
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss strong passwords, multi-factor authentication, and how they are essential to protection strategies for organizations across the globe. • For more on cybersecurity, visit us at https://cybersecurityventures.com
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss regular backups and how they are essential to protection strategies for organizations across the globe. • For more on cybersecurity, visit us at https://cybersecurityventures.com
From 2023 to 2024, ransomware has seen a 67 percent jump, with an average payment of $2 million and another $2.7 million in recovery costs for most companies that are hit by an attack. Fortunately, there are multiple steps businesses can take to lower the risk of being a victim. In this episode, Adam Keown, global CISO at Eastman, joins host Heather Engel to discuss software updates and how they are essential to protection strategies for organizations across the globe. • For more on cybersecurity, visit us at https://cybersecurityventures.com
In this episode, Ricardo discusses the World Economic Forum's Global Risks Report 2025. Released annually, this report highlights the most pressing global challenges and trends, shaping discussions at Davos and significantly influencing project management worldwide. Ricardo examines the top risks for 2025, such as armed conflicts, extreme weather events, and the rise of misinformation, while comparing them to previous years' findings. He also explores how these risks directly impact project management, emphasizing the growing importance of agile strategies, sustainability, and effective risk mitigation practices. This episode is a must-listen if you're a professional aiming to stay ahead of global shifts. Join Ricardo to discover how to align your projects with the trends that will shape the future. Tune in to the podcast to learn more! See the report at this link: https://www.weforum.org/publications/global-risks-report-2025/
In light of the surgeon general's new report on the health risks of alcohol consumption, listeners call in to reflect on partaking in the abstinence from alcohol for the 'Dry January,' and if the report has had any impact on their choices and to share how it's going so far.
In this episode of CBS Spotlight, we're joined by Andrea Caruso, Senior Vice President and Chief Operating Officer of MIB Group, to explore how MIB is shaping the future of the insurance industry. Andrea shares her insights on leveraging data and analytics to drive innovation, improve risk assessment, and streamline underwriting processes. With her extensive expertise, Andrea sheds light on how MIB is empowering insurers to make smarter decisions while enhancing the customer experience. Whether you're an industry veteran or new to the field, this episode offers a fascinating look at the intersection of technology, data, and insurance.
Adam Cox is joined by Dominic Grinstead & Richard Horner from MetLife. With the number of sick days that we take on the rise and 1 in 10 hospital admissions being the result of things such as trips and falls, it's clear that we need to consider what support we have in times of need. Dominic and Richard talk to Adam about their 'Everyday Risk Report' and its findings. https://www.metlife.co.uk/
Get the Industry's Latest Insights on Automotive Mobility Risk!The report sheds light on critical violation trends influencing the industry's current and future state of driving risk. SambaSafety tapped into an extensive database of motor vehicle record (MVR), telematics, and compliance, safety, and accountability (CSA) data to offer never-before-seen insights – from violation frequency to the probability of costly claims.Download Now! Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
Talk Money with Jim ShoemakerJoin Jim Shoemaker, Drew Johnson, and Scott Jordan as they review the “1st Quarter”. Daniel Irwin alerts us to new ‘Scams' and shares the outcome of the “Better Business Bureau 2023 Risk Report.” "Helping You Make the Most of Your Money Jim Shoemaker, CFP, ChFC, is an investment advisor representative offering advisory services through Cetera Investment Advisers, a registered investment adviser. Securities offered through Cetera Advisor Networks, member FINRA/SIPC. Cetera is under separate ownership from any other named entity. Shoemaker Financial is independently owned and operated. 2176 West St, Ste. 100, Germantown, TN 38138
Bryan Barrett talks with James Price of the Better Business Bureau. He shares information from the 2023 BBB Scam Tracker Risk Report.
Dive into the heart of what makes employees tick and what ticks them off, as we unveil the results of Swift Bunny's 2024 Employee Engagement Risk Report. Be the first to discover the key factors that not only inspire loyalty and extend tenure among employees but also the leading irritants that drive them away. From well-known challenges like compensation and career progression to newly emerging risks that are setting the stage for 2024, this report is a goldmine of insights. Hear from Jen Piccotti, the CEO of Swift Bunny, and Kara Rice, the VP of Education, as they unpack the statistics and stories behind how actively listening to employee feedback can significantly boost retention rates. Download Swift Bunny's 2024 Employee Risk Report
The Better Business Bureau just released its 2023 Risk Report showing the top scams in the nation. The top three scams earning the most money from victims include investment, employment and online shopping. Kristen Johnson of the BBB shared why those scams are the most successful and how to protect yourselves from them. She also shared some key findings in the data and how Connecticut compared to the rest of the nation in scams. Image Credit: Getty Images
Join me as I talk with longtime crisis management and resilience expert, Regina Phelps. We take a look at the 2024 World Economic Forum Risk Report and its findings - and what it means for crisis, risk, resilience, and continuity professionals (as well as our organizations). We talk about: 1. Polycrisis, 2. The Global Risk Network, 3. Pessimism (and its growth), 4. The current risk landscape, 5. Extreme Weather, 6. AI generated dis/misinformation, 7. Societal and political polarization, 8. Cost-of-living implications, 9. Cyber attacks, 10. The interconnectedness of risks, 11. The potential impacts of the large number of elections in 2024...and more. Don't miss this episode, as Regina really sheds light on topics we need to think of that could have impact on ourselves, our organizations, and our communities. Enjoy!
Join me as I talk with longtime crisis management and resilience expert, Regina Phelps. We take a look at the 2024 World Economic Forum Risk Report and its findings - and what it means for crisis, risk, resilience, and continuity professionals (as well as our organizations). We talk about: 1. Polycrisis, 2. The Global Risk Network, 3. Pessimism (and its growth), 4. The current risk landscape, 5. Extreme Weather, 6. AI generated dis/misinformation, 7. Societal and political polarization, 8. Cost-of-living implications, 9. Cyber attacks, 10. The interconnectedness of risks, 11. The potential impacts of the large number of elections in 2024...and more. Don't miss this episode, as Regina really sheds light on topics we need to think of that could have impact on ourselves, our organizations, and our communities. Enjoy!
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In this week's episode, Ricardo addresses the Global Risk Report recently released by the World Economic Forum. He emphasizes and validates some clear risks, such as climate change and extreme weather, as well as long-term risks, noting that although they are not new, they are reaching a critical point of no return. Beyond the immediate risks, there is something he talks and posts about almost every week: the combination of AI and social polarization that brings enormous pressure to the truth, signaling the possibility that, soon, the distinction between what is true and what is not may become increasingly difficult to discern. Ricardo also highlights a surprising omission in the report: the absence of the pandemic among the risks discussed. Despite being at the top of the global agenda in recent years, it is now not even among the top ten. This fact, unfortunately, shows the human tendency towards short-term memory. The download is free at the link: https://www.weforum.org/publications/global-risks-report-2024/in-full/ Listen to the episode to know more.
In the aftermath of the Luton airport car park fire catastrophe, let's have a look at a recent detailed report about fire risk and possible mitigation measures.The report, titled “Covered car parks - fire safety guidance for electric vehicles,” produced by consulting firm Arup on behalf of UK's Department for Transport, and published this July 2023, delves into the details of car park fire risks and mitigation.The report, which focuses on electric vehicles and EV charge points, but does not look in details at hybrids, including plugin hybrids, offers lots of most interesting content to understand the fire risks associated with electric vehicles and charging stations. It discusses a range of possible mitigation measures.The full report is worth reading, and reading should certainly not be limited to the executive summary (often a bad habit of executives! :) as the most interesting content is in the detailed analysis.Following highlights of the report, implications of the report findings are discussed. Reference is made to new offerings from China of small cars with ion-sodium batteries, known to pose lower fire risk, and to EV sluggish sales of EVs in the US, where EVs are piling up at dealerships.Substack: https://covexit.substack.com/p/ev-car-fire-risk-mitigation
The Risk Report with Roman The Stoic Episode #103 In today's podcast I am joined by musician and singer songwriter Nate Ginnetty. We talk about his experience growing up in a musical household. He also shares his first interactions with bands, transitioning to solo work as a musician, teaching literature & English as well as fatherhood. Enjoy "One x One" - Nate Ginnetty --- Send in a voice message: https://podcasters.spotify.com/pod/show/theriskreport/message Support this podcast: https://podcasters.spotify.com/pod/show/theriskreport/support
The Risk Report with Roman The Stoic Episode #102 In today's episode I am joined by Dj & music producer Matt Kelly We talk about his journey with music starting as a guitar player. we go over our similar interests in Post hardcore music, Life and balancing music as we get older. We go over our first encounters at FAU while Matt Was the Program Director for Owl Radio. He talks about moving to San Francisco, meeting his business partner and also meeting his wife. Matt promotes a few of his upcoming shows, including our July 5th showThe "Collier City Jam". We also talk UFC & our love for MMA. Enjoy --- Send in a voice message: https://podcasters.spotify.com/pod/show/theriskreport/message Support this podcast: https://podcasters.spotify.com/pod/show/theriskreport/support
The Risk Report with Roman The Stoic Episode #101 In today's podcast I am joined by Artist, Animator and Singer-songwriter, Abnormal Poet. We talk about his new single "Honey Eyes" Upcoming features with Matt Brown & Layne, as well as a new R&B album he's working on. We discuss our favorite Anime shows, the current state of the music industry, life & technology and much more. Sit back, relax & enjoy. "Snapchat Contract" -Abnormal Poet --- Send in a voice message: https://podcasters.spotify.com/pod/show/theriskreport/message Support this podcast: https://podcasters.spotify.com/pod/show/theriskreport/support
In this episode, John and Andrew discuss what "transformation" means in education. John juxtaposes two reports, conducted a decade apart, that have influenced education for the last 40 years: A Nation at Risk and the Sandia Report. TRANSCRIPT 0:00:02.3 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with John Dues, who is part of the new generation of educators striving to apply Dr. Deming's principles to unleash student joy in learning. The topic for today is, Do we really need to transform our education system? [chuckle] John, take it away. 0:00:26.7 John Dues: Andrew, it's good to be back with you. Yeah, I thought... Sort of as a jumping off point from our other conversations, I remember, I think in our first conversation, you mentioned you graduated from high school, 1983 in Cleveland area, went to a solid... 0:00:44.9 AS: Hudson High. 0:00:45.2 JD: Hudson High, good traditional public school in Northeast Ohio. And your question was, if I went back to the high school 40 years later, would it look and sound the same, would it have gotten better? Would it have gotten worse? What's going on with our schools in United States, I think was the basic question, I think... When I answered you, I said two parts, there's the question about what most people probably focus on when you think about that question about Did a school get better? Did the test scores improve or decline over time? And then there was a secondary question of, Did the school transform along the lines of the Deming philosophy? And I think that those two questions would have different answers depending on which schools you're looking at, but I thought it would be interesting to sort of think about this question, Do we really need to transform our education system through the lens of a couple reports... 0:01:48.5 JD: Education reports, one that's well known in our world, one that's lesser known, that took a look at the... At least the test results question in the education sector, and then build from there this idea of whether or not we need to transform our schools. One thing, there's no shortage of calls to transform or some people would use the word reform our schools, and those two words probably in and of themselves, probably have different applications, but we'll use them interchangeably as we go through that question and attempt to maybe answer that over this episode and maybe a couple additional episodes. 0:02:36.7 AS: I find that fascinating as I observe education around the world from my own experience outside of the US, and I look at the US, and I think about the importance of education, the role of education. There's a part of education that you could say is kind of indoctrination in the way a country educates its youth to be a certain way or to understand things a certain way, so I didn't see that part of education when I was young, but now I see every country's got their indoctrination that they do within their school system, so I see it kind of broadly, but I'm just curious, really take us through what you'd like to explain about that. 0:03:20.4 JD: Yeah, I think the sort of start... I think there's this quote in The New Economics where Dr. Deming says that people are asking for better schools with no clear idea how to improve education, nor even how to define improvement in education, and I think if that's... And he's saying this roughly the same time that these reports are coming out, and if that's true, I think what happens is when reports come out about the state of our education sector, it's pretty easy to get pulled this way and that. When you don't have a clear picture in your mind for what schools should look like or how to improve schools, these reports have large impacts. And so the first report is well known. It came out about the same time you were graduating from high school, in 1983 in the first Reagan administration, called A Nation at Risk. It's pretty well known in the education sector, and it's had a lot of far-reaching impact in both time and place, where even today, 40 years later, we still... Some of the roots of the various reforms that we've undergone in our sector, it's still playing a role. 0:04:40.6 JD: The second report is, that I'll sort of juxtapose against The Nation at Risk is a report that came out about a decade later called the Sandia Report, and I think it's really interesting just to look at those two reports and the impact or lack of impact they've had over the last 30 or 40 years in the world of education. So I think I would start with, when A Nation at Risk came out, and it was commissioned by the Reagan Administration, the National Commission on Excellence in Education is the group that released the report and one of the leading statistics that's in the report is that the SAT, the college entrance exam that high school students take demonstrates a virtually unbroken decline from 1963 to 1980, where average verbal scores fell over 50 points, and average mathematic scores dropped nearly 40 points in that roughly 20 year time period. And there's these really memorable quotes that are clearly meant to awaken the public to the state of its schools that people still remember to this day, and I'll read one. It says, "We report to the American people that while we can take justifiable pride in what our schools and colleges have historically accomplished and contributed to the United States and the well-being of its people, the educational foundations of our society are presently being eroded by a rising tide of mediocrity that threatens our very future as a nation and a people." 0:06:24.0 JD: You couldn't get much more of wake up type people language, it's really, really interesting. Like I said, this report over the last four decades has been that foundation or bedrock for the various federal reforms that people are probably familiar with, starting with... 0:06:41.0 AS: And to put it into context, that's the kind of talk that was coming out of the Reagan administration, like government's not helping and government can be a problem and we need to pull ourselves up by our bootstraps and you need to take personal responsibility, so it's very... It makes sense that that type of language was coming out of the Reagan administration. 0:07:05.4 JD: Yeah, and I think... So this report is floating around, there's a convening of all the governors in the United States in about 1989, and some pretty strong federal education legislation starts getting put together, it starts with the first Bush and then it ends up being passed during Bill Clinton's years called Goals 2000. And has various goals around increasing graduation rates and test scores and things like that, and then that transitions to No Child Left Behind with many people are familiar with that. Came out in the early Bush years and had a lot of impact on schools when my career was first getting started down in Atlanta, but it was federal legislation, so it covered the entire country, and then it even played a role even into the Obama years when he released the Race to the Top legislation, and that was more of a competitive grant program federally that was lots of strings attached a lot of focus on test scores, a lot of focus on teacher evaluations and principal evaluations and using test scores in those evaluations. 0:08:21.3 JD: And so you can see this, I think, direct linkage between A Nation at Risk, to Goals 2000, to No Child Left Behind, to Race to the Top, and even to the stuff that you see at the federal level to this day. So when a report like this comes out, it's called A Nation at Risk, the thesis of the report is right in the title. A nation is at risk because of its education sector, and so it's like... Most people say, Well, we gotta do something about this. We need to take action. There's some serious implications. And so about a decade after this report comes out, the Department of Energy sort of commissions its own report. The point of this report, as you might expect, is the department of energy, they're actually looking to do some economic forecasting, so it's not directly about our schools, but they wanna take the same data set that The Nation at Risk authors looked at and analyze it. 0:09:32.3 JD: And interestingly, they entered this analysis thinking that they are going to verify the results from a Nation at Risk, but what actually happened is that on nearly every measure of achievement, the Sandia analysts found actually steady or slightly improving trends in the test data. So they were... 0:10:02.1 AS: And in the same test data or in new test data that was coming out? 0:10:04.7 JD: Same exact data. They actually didn't look just at test data, they were actually looking at graduation rates, dropout rate, college-going rates so on just about every one of those measures, it was either steadily improving or slightly improving. And so you go back to A Nation at Risk and you have this absolute decline in SAT scores from the early '60s to the early '80s, and the Sandia authors aren't disputing that, but they're looking at their analysis and they're saying, wait a second, this decline in average scores, actually doesn't mean that the high school students of the early '80s or early '90s, weren't as capable as their 1960s peers. And so then you start to think, Well, how could this be? It's really, really interesting. And what the Sandia report authors go on to say is that when they broke out the test scores and these other measures like I said, graduation rates and other things like that, they broke them out by race and socioeconomic status, class rank, gender, they found these steady or improving rates in all of these groups, and they chalked it up to this statistical phenomenon called Simpson's Paradox, and basically what that is, is when trends that appear in this aggregated data set, which is sort of A Nation At Risk analysis, that reverses when the data is separated into sub-groups, like it was in the Sandia report. 0:11:45.6 JD: So basically what they're saying is that there are a more diverse mix of students on any number of measure, socioeconomic status, gender, race, those types of things, class rank, that there's a more diverse mix of students taking this test, and that is what causes this sort of change in average test scores and other similar measures. 0:12:10.6 AS: Which I guess A Nation at Risk should have controlled for? 0:12:17.6 JD: At least... I think breaking the scores out in the way that the desegregating the data like Sandia did would have been an important step given that the population of test takers was very different in 1963 than it was in 1983 or 1993. So the Sandia researchers basically found these improving trends on dropout statistics, standardized tests, post-secondary studies, educational funding even, international assessment comparison, so all these different measures that... This sort of earlier report is raising serious alarm bells about. This new report is saying, Well, wait a second, if we look at this data and we drill down in a little bit different way, we get the opposite results, but hardly anybody knows about the Sandia report, and just about everybody in my sector, my age and older knows about the A Nation at Risk Report, it's cited all the time. Even to this day, I just heard someone on a podcast a week or two ago talking about A Nation at Risk. 0:13:24.7 AS: So I guess one of the lessons is be careful with how you handle data. 0:13:30.6 JD: Be very careful. I think one of the principless we use here is data has no meaning apart from its context, and this is a very good example of data taken out of context. I think one of the lessons for me is that when you look at our schools, and I think this is maybe what happened with A Nation at Risk, is that for most people, what you see in educational data that comes out of our schools depends, in large part, on what you thought about our schools before we looked. I think they kind of drew a conclusion and then they sort of found evidence to support that. 0:14:14.2 AS: Supposed to be the opposite way. Good research. 0:14:16.8 JD: Yeah, I think so. I think so, should have been an open question, and the Sandia Report had... I think maybe their eyes were a little more open or their willingness to consider alternative explanations was a little bit more because they were not inside the Education Sector, they were outsiders, they were physicists and economists in the Department of Energy, and so they didn't really have a dog in the fight. I guess you'd say. 0:14:41.5 AS: Well, I guess you could probably say we actually don't really know, but the assumption is because they're outside in the department of energy, they're completely neutral, but they may have had their own biases that they brought into that too, but still... 0:14:56.3 JD: Yeah, for sure. For sure. 0:14:58.2 AS: It's a great lesson on... What was it you said, data has no meaning without... 0:15:02.3 JD: Apart from its context. Yeah. Apart from its context. Yeah, I think that's a good example. Yeah. 0:15:06.6 AS: Yeah, and what it also makes me think about. One of the things that's so interesting about the stock market is that you can take a lot of data, you can analyze it and come up with your opinion, and let's just say that you're not that good at analyzing and you've missed some very key things in that data, and then you put your money down and the market will take it away from you, boom like that. Like as an immediate punishment for poor logic and reason, and I'd say that it's kind of one of the last places where that's kind of allowed and where it's kind of supposed to happen, but I think that the immediate punishment for bad logic and reason is not that common any place anymore. 0:15:53.6 JD: Yeah, I would agree. And the troubling thing is the, like I said, the wide-ranging implications that reports like A Nation at Risk can have even 40 years later. 0:16:11.9 AS: Yeah, and I guess that's another lesson from this, so first lesson is about understanding the data and being very careful of how you're interpreting that, the second one is that I like to say first to the mind wins. It's just... I have a funny story where I moved to Thailand and I didn't have a girlfriend and I lived with my best friend, and basically there was people at that time that took that circumstantial evidence and they said, Andrew is gay. Okay, that circumstantial evidence could point to that, and I didn't make any attempt to answer that question, so 20 years, 25 years later, a friend of mine was at a bar, and he said that he overheard two people talking about me, and they were talking about how I'm gay. And my friend went up and said, Well, actually do you guys know Andrew? And they're like, No, we've never met him. And he said, Well, I'm friends with him, and I can put this to rest that Andrew is in fact not gay. They refused to accept that. And I just thought, first of all, first opinions are very difficult to reverse. It takes a lot of emotional and intellectual energy for somebody to do that, and therefore that partially explains... 0:17:46.9 AS: Now, the second part that explains it, is that when you attach emotion to something, it also emboldens it or it makes it in your mind much more so if you think... If you ask an older person, Where were you when you heard that John F. Kennedy was shot? They know exactly where they were because that scary negative painful motion was attached to that particular event. So that's another lesson. But really, John, I wanna know. So my iPhones improve. The car I drive has improved. The TV I use is improved. Everything around me, the medical advancements have improved. Has education improved? 0:18:35.0 JD: Yeah, that's a great question because, What is education? I think probably in some places, and in some times it has and in other places, in other times it hasn't. And in the same place, in different times, the answer would probably be different and depend a lot on what it means to improve, going back to that original quote from Deming, What does improvement mean? 0:19:01.0 AS: So I'm asking a very non-specific general question, it sounds like what you're saying. 0:19:07.8 JD: Yeah. Well, and... 0:19:10.2 AS: Can I ask it in a little bit different way? 0:19:12.4 JD: Sure, because I was gonna say, before we move on from your story of the bar story, I think somewhere... There's a researcher named Zeynep Tulfekci, and I was listening to her on a podcast, I think she's some type of researcher. She said, I can't remember what they were talking about, maybe it was something COVID-related or something from a few years ago, and she said, "Whatever thing is that you're researching or just hearing about, go to the primary source and read the entire thing." And I wrote that down on a post it note. 0:19:45.7 AS: Nobody does that. 0:19:46.8 JD: 'Cause nobody does it. Now, in fact, I talk about being first to mind in some training or conversation or a book, I am sure that I heard or read about A Nation at Risk, and then I just repeated a few things over and over as if it was truth in fact, for probably 15 years before I went and read the thing myself, and my first impression reading it was, Whoa, this is all that's in here. I forget if it's 30 or 40 pages. There's not a lot of data in it. There are some compelling statistics like the SAT thing and some quotes that jump off the page, but I was struck when I actually read it for myself. There wasn't a lot there, certainly not enough to base 40 years of education reform work. That's for sure. 0:20:31.2 AS: And I think that's another lesson too, related to Dr. Deming's teaching. And let's say sometimes the Japanese were kind of famous about go to the location where the problem is coming from, get out of your office and go out. I think that Dr. Deming really highlighted the importance of valuing the workers and their inputs 'cause they know what's going on, and so that's something that I think if people aren't reading some of the basic research or originations of ideas, they're also probably not going down and checking out what's actually happening and you could find a very different story. 0:21:10.0 JD: Yeah, go to the Gemba, go to the factory floor, in our case, it's go to the classroom to see what's actually happening. Yeah. And you're gonna ask that question. 0:21:17.7 AS: So I wanna break my question then... I'm gonna break it down and make it a little bit more specific in hopes that you... 0:21:26.7 JD: You pin me down. 0:21:28.3 AS: Could answer it. The first question I have is that, If we go back 40 years, and I can remember, I had to take a French class and I wasn't particularly interested in France and French language, and I had no interest in that really at the time. And now, let's say it's 40 years later and a young kid like me has to take a French class: Have we come up with a better methodology for learning a language like, Okay, we've advanced, we've been teaching French for 40 years from that time to now, and now we know that there is a better way to acquire a language that cuts the language acquisition time from 40 hours to proficiency, or let's say, I don't know, 400 hours to proficiency to 300 hours to proficiency, this has nothing to do with education or the system of education, but: Have we come upon methodologies that can allow us to acquire knowledge any better or faster than what we did 40 years ago? 0:22:36.9 JD: That's a good question. I think... how would I answer that? I would say that in many areas of education there have been significant advances in the understanding of cognitive science or the application of cognitive science to improve teaching methods. In many areas, I think over the last 40 years, there have been advances, but like in other areas, whether or not those advances make it into the hands and the practices of the front line people is a different question. 0:23:23.6 AS: Which is separate. That's a separate point. 0:23:27.5 JD: When there's two things too, and let's take medicine for example. In medicine, there are a series of landmark trials that led to standard practices in medicine, so in education, I think in most areas, there's actually fewer of the landmark trials and key areas that everybody knows about. 0:23:52.4 AS: So I guess part of what I'm thinking about is one of the arguments I read in a great book called Future Hype, where the guy talked about how everybody hypes how things are moving so fast, but in fact, most of the progress that we've made in this world was made a long time ago. And he uses one example is jet airplanes, basically, we're flying at the same speed today as we did in 1950. 0:24:15.7 JD: 1950, yeah. 0:24:17.7 AS: There's been no advancement, and I can say flying back and forth from seeing Thailand and the US, there was a slight advancement where we had a plane that could fly from New York to Bangkok, but eventually they cancelled that because it was just too expensive and stuff, so it's like there really has been no... Maybe we hit the limit. And you could argue that when it comes to education, it should be quickly adopted if there's a new technology or a new way of acquiring knowledge, repetition or whatever that is, it's pretty quickly adopted, so it could be that we're at the... There's just so much that the human mind can take in. 0:24:55.2 JD: Well, yeah, I've heard that argument, and the second part too would be, to finish off that landmark trial thing is, in medicine where there have been landmark trials that it takes on average like 16 or 17 years for that landmark trial to then be sort of standard practice in practice by doctors and actual hospitals and clinics and even in that... In those sort of... Even when it hits that tipping point, that's far from majority... 0:25:23.3 AS: So you can tell the parents just wait 17 years. 0:25:28.6 JD: [laughter] And then we'll have this best practice for... 0:25:31.3 AS: I listened to somebody say that, We want you to make an investment in our education system, and the investment is your child. We'll do the best we can, but it's an investment, we're still learning and all that. So that brings me to the second part of the question is... And let's just say that education is mainly done through government in Thailand, in Asia, in Europe, in the US, I guess it's mainly done by government, but let's just say generally: Have we improved the way that we educate? Is there... I'm trying to ask it in a way that would be maybe a better way like... Okay. I don't know how to ask it, but I'll just say, like I said, my iPhone's improved tremendously. The camera that we're using on this, the microphone, the internet service that we're using to do this, all of these things have incrementally improved and at times made a major jump in improvement. And my question is, Has our ability to educate young people improved at the pace of other things or at a certain good pace? 0:26:50.2 JD: The way I would answer that is two parts, one, Have you ever heard of the Flynn effect? 0:26:56.9 AS: The what? 0:27:00.1 JD: The Flynn effect. 0:27:00.6 AS: No. 0:27:00.9 JD: Its name for the psychologist that discovered it. Flynn, F-L-Y-N-N. The fun fact is basically, this idea that IQs rose about three points per decade over the last century or so, I think I have that roughly right, in every population. So because of the modern world over the last 100 years has gotten more complex and there's sort of more to life that's like taking a standardized test. We've gotten better at that type of thinking over the last 100 years, so IQ has risen. So in that respect, we have gotten better, I guess, at least measures that purport to approximate whatever intelligence is. However, I don't think that we've closed gaps between groups. Those gaps that exist between different groups, performance wise, I think those... And that's sort of a key area of work for education reform movement that came out of A Nation at Risk. One of the things that people are working on is closing the achievement gaps between different groups, especially kids that are living in poverty, and their more affluent peers. I think those gaps, I think over time have been stubborn, because if you consider the Flynn effect, and that's not what's being measured on state exams, but when one group is going up and the other group is going up too, right. 0:28:45.7 JD: So both are relatively higher than, let's say, IQ scores were 50 years ago, but there's still this gap between groups. So again, it depends on exactly what you're talking about and determined what happened. 0:29:02.4 AS: And when I look at Asia, knowing the education system in Asia, first of all, over the last, let's say, 20 to 30 years, you have many, many families that have finally gotten their first kids into college, and you could argue that that's real advancement for that particular family and maybe for that society. The second thing is, you can see the culture in Asia still remains that education is very important, and so there's pressure from family and all of that in society, that it still is there, so whether American education is declining or improving, also you have to think of it in context of what's happening globally. And I think there's two ways to think about it. First is the quality of a country, ultimately the education of the people should have some effect on the quality of the country and the quality of life in that country. And then the second thing is that the position of that country in a global context should have some relationship to the level of education of that country. Those are just my ideas, it's not necessary something proven, but I feel like that could be true. So I wanna wrap this up a little bit, but how would you summarize what you want people to take away from this? 0:30:37.9 JD: Well, a lot of this stuff, there's sort of two counter-intuitive ideas here. When you look at these two reports that we were talking about, so on one hand, I don't think there's clear evidence that schools have been on a steady decline for the last, let's say 50 or 60 years going back to that, the early '60s that a Nation at Risk is talking about. However, on the other hand, I think that to achieve equitable outcomes for all students, that schools must undergo this transformation on an order of magnitude that's never really been seen or seldom seen in the history of organizations. And I think both reports are mostly looking at test scores and that's a pretty narrow definition of success, or there may be some uses there because we don't know how groups are doing and maybe where to allocate resources without some of those results, but they're definitely more of an inspection and in sorting mechanism than they are an improvement tool. So I think the other problem is, is that if there's this narrative that the nation is at risk, and then... Well, then you... You're saying that things are on the decline and then, Who do you blame for that decline? 0:32:12.9 JD: And I think what happened a lot in the last 40 years of the educational reform movement, deliberately non-deliberately, what happened was a lot of a brunt of that blame was placed on teachers and principals, the people that are working in schools. By the time Race to the Top comes out, using student test results in teacher and principal evaluations is sort of like part of getting the money that was there available through Race to the Top. And so I think my whole point with these types of reports is that, something like the Sandia report can have useful insights that maybe can facilitate some sound database decision-making, but so many times these reports come with these preconceived notions, political agendas, those types of things and the only way to make... 0:33:11.8 JD: To have a sound decision-making is if our education system sits on this solid philosophical foundation, and that's where I think Deming comes in, because if you have that foundation, you're not gonna make changes simply because of changes in test scores, you're gonna make changes based on whether or not something is principled and need to change according to the philosophy, and that's where I really see Deming coming in as this solid philosophical foundation, so it doesn't allow you to get swayed by a political agenda, it's a foundation that's grounded in principles, and so that's what I was thinking, we talk about in the next episode is: When you don't have those principles, what are some of the myths that emerge? And then when you identify those myths and can set those to the side, what are the principles that come in that then drive that transformation going forward. And I think Deming's work is at the center of that. 0:34:16.3 AS: And one of the things that makes me think about is: Can the system transform itself? And one of the ways to try to answer this question, it could be right, it could be wrong is, Is there an alternative solution for educating young people? And if there is, has there been an increase or decrease in people turning to that alternative? You could imagine that if there was a competing system and there was a huge outflow of people from one to another, then parents may say, Well, yeah, you guys can't measure what it is that is great output, but I can. That my student has homework that my child is learning, that my child is... Whatever their assessment is, and so there's someone outside, you could say the customer or the outside interested party just says, I vote with my feet. And I'm just curious, as we wrap up, Is there any knowledge that you have on what... Is there an alternative for government education in America? And has that been more or less popular over the last I don't know 10, 20 years? 0:35:31.0 JD: Yeah. Well, I'm gonna say the first part of your answer, I think your hypothesis, your instinct is right, is that you focused on the system. It's that focus on the system versus the focus on the individual, solely on the individuals within the system, like what was happening with the teacher and the principal evaluations and using the test data in those evaluations. So I think Deming said something like: He estimated that 94% of the problems in organization was due to the system, 6% special, and he meant 6% was maybe attributed to issues at the individual level. So the vast majority of the potential for improvement lies with the system. So I think that's what we're talking about here, the redesign of the system. 0:36:17.5 AS: And that also goes back to constancy of purpose, it also goes back to leadership. And is it possible that the system simply can't have constancy of purpose for political reasons or other reasons, and that... It's just a question I've never even thought about, but it is a challenge to think about, Is there constancy of purpose? Is there strong leadership without leadership... 0:36:45.5 JD: Yeah. There has to be fortitude there. Intestinal fortitude for sure. A strong leadership is a prerequisite. One of the things that Deming railed against was the transition, the frequent transitions amongst management leadership in the United States, because you do need that stability of leadership to maintain that focus on the aim that's guiding the system. So I think that is... That's sort of a part of the formula for success, for sure. 0:37:13.0 AS: I kind of interrupted you and you're, I think may be attempting to answer the question, Is there an alternative and has it grown or contracted? 0:37:22.0 JD: Well, so there's government-funded schools, that's traditional public schools, certainly where I am sitting in public charters, that's a government-funded school that has a slightly different governance structure. So that sector didn't exist 35 years ago, and so that now is maybe six or seven percent of the kids in the United States, something like that, attend a public charter school, and then the other component would be kids that attend a private school or are home schooled, now both of those, as I understand it, both of those populations of students rose sort of coming out of the pandemic, for sure. Yeah. 0:38:03.3 AS: Well, an interesting topic, and the original question is, Do we really need to transform our education system and maybe before... As we wrap up here. How would you answer that? 0:38:18.7 JD: So, yes, I think yes, but it's not for the reasons outlined in A Nation at Risk. 0:38:27.7 AS: Got it. John, on behalf of everyone at The Deming Institute, I wanna thank you again for this discussion. For listeners remember to go to Deming.org to continue your journey. This is your host Andrew Stotz, and I'll leave you with one of my favorite quotes from Dr. Deming, "People are entitled to joy in work."
The Risk Report with Roman The Stoic Episode #100 In today's episode I am joined by incredibly talented and skilled Musician, Anthony Manrique ( Kunga ) We discuss his new single, Color of Serpents. We allude to the process of creating the record. As well as diving into topics of Kunga's musical journey, having been influenced from a young age by his family to create and play music. We also get into topics dealing with AI, Nature, Silent Meditation Retreats and much more. Enjoy Color of Serpents - Kunga --- Send in a voice message: https://podcasters.spotify.com/pod/show/theriskreport/message Support this podcast: https://podcasters.spotify.com/pod/show/theriskreport/support
By Adam Turteltaub In December 2020 the Pandemic Response Accountability Committee (PRAC) issued the report: Insights on Telehealth Use and Program Integrity Risks Across Selected Health Care Programs During the Pandemic. To better understand the PRAC and the report, we spoke with Erin Bliss, Assistant Inspector General for Evaluation and Inspections at the Office of Inspector General for the Department of Health & Human Services. As she explains in this podcast, the PRAC was formed as an outcome of the CARES Act. Its mission is to promote transparency and coordinate oversight of the federal coronavirus response; prevent and detect fraud, waste, misuse and mismanagement; and identify risks across agencies. The Offices of Inspector General from HHS, Justice, Veterans Affairs, Defense, Labor and Office of Personnel Management are all PRAC members. The report revealed how great an increase there was in telehealth. In the first year of the pandemic, telehealth usage increased from roughly 3 million people across six federal programs to 37 million. This change was largely the result of an expansion of the Medicare rules, which previously had limited telehealth to rural communities during in-office visits. While few today dispute the value of telehealth, that does not mean its use has not come without challenges. More data, the report notes, is still needed for oversight of telehealth's use and impact, particularly on quality of care. In addition, data collection policies need to be improved since many providers have kept only rudimentary information. At the same time, the report identified activity that indicated waste, fraud and abuse. These included billing the same service twice, billing for extremely high amounts of telehealth services, billing for services that did not seem appropriate for telehealth, and billing at the highest, most expensive level. If there is good news to these findings, it is that the risks are ones already familiar to healthcare providers. Established risk management and compliance tools will likely be useful. Listen in to learn more about what the report revealed and what steps you can take, including active monitoring, to ensure the integrity of your organization's telehealth services.
The Risk Report with Roman The Stoic Episode #99 In today's podcast I am joined by musician, singer and basketball player for the Ft. Lauderdale Sharks; Abraham Hausman. We talk about new year goals, his childhood growing up in Birmingham, Alabama. His move to Houston, Texas and his journey with music & basketball. Enjoy & Happy New Years Everyone! --- Send in a voice message: https://anchor.fm/theriskreport/message Support this podcast: https://anchor.fm/theriskreport/support
On this week's episode, Adam and Andy talk about Microsoft's Insider Risk Report for 2022. This report give insight on how to build a holistic insider risk program but combining tooling, people management, trust, and processes. Insider risk is on the rise. Listen in as Andy and Adam break down the report and give you the highlights on how to get started on building your insider risk program. ------------------------------------------- YouTube Video Link: https://youtu.be/UdoBv3R-OeE ------------------------------------------- Documentation: https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE58Ymd ------------------------------------------- Contact Us: Website: https://bluesecuritypod.com Twitter: https://twitter.com/bluesecuritypod Linkedin: https://www.linkedin.com/company/bluesecpod Youtube: https://www.youtube.com/c/BlueSecurityPodcast Twitch: https://www.twitch.tv/bluesecuritypod ------------------------------------------- Andy Jaw Twitter: https://twitter.com/ajawzero LinkedIn: https://www.linkedin.com/in/andyjaw/ Email: andy@bluesecuritypod.com ------------------------------------------- Adam Brewer Twitter: https://twitter.com/ajbrewer LinkedIn: https://www.linkedin.com/in/adamjbrewer/ Email: adam@bluesecuritypod.com --- Send in a voice message: https://anchor.fm/blue-security-podcast/message