Preparing for the Unexpected

The COVID pandemic and daily life in general, has put a stress on everyone, regardless of their job title. CEOs and other leaders are no exception. I speak with the author of 'The Broken CEO: How to be the Leader You Always Wanted to Be', Chris Pearse. During our chat, Chris touches on: 1. Defines what a leader is...and isn't, 2. The difference between stress and strain, 3. How meditation helps everyone (even if only for 5min a day), 4. Rest - and what rest really means (It's more than what you might think), 5. What's wrong with the phrase ‘work-life balance', 6. How can a leader can increase their Influence (no matter where you are in your organization), 7. Coaching (not telling), 8. CEOs supporting employees (inverting the hierarchal pyramid), and 9. Upside down Leadership. A great chat with allot of insights from Chris. You don't need to be a CEO to adapt allot of what Chris has to say. Listen in and let your inner leader loose. Enjoy!

This week I'm joined by internationally recognized security intelligence and crisis management professional, and author of 'Strategic Corporate Crisis Management: Buildings an Unconquerable Organization, Brendan Monahan. During our discussion, we touch on: 1. The Plan: expectations, decision-making, delivering value, establishing triggers, assumptions, dealing w/ difficult people, testing/exercising 2. The team: membership, roles/responsibilities, support, policy, characteristics of a well-functioning team, keeping the team going, the often forgotten procurement team, cross-training 3. Resilience: Addressing silos, finding common ground, resilience in crisis mgmt., making connections, and what resilience means to your own organization It's a great discussion with insights that all organization's and professionals will learn valuable insights they can take back to their own places of business and help build that strategic - and tactical - direction needed during crises. Enjoy!

All organization's strive to be more resilient as they move forward. They want resilient processes and operations but without resilient leaders and resilient employees, an organization will never get there. I talk with noted speaker, coach, instructor and consultant, Tammie Horton on how to create resilience within your teams. Tammie will describe the characteristics that can make a person more resilient, as well as describing how the brain functions in relation to resilient states of mind. COVID has put allot of stress on individuals, teams, and organizations, putting a strain on the well-being of many. Mental health and one's own well-being is key to creating a resilient mindset, workplace, and team. Full of insightful information, this chat with Tammie is not to be missed if you want your teams and team members to be more resilient.

I'm joined by longtime experienced Business Continuity, Analyst, Emergency Management, and IT professional, Carol Paasch. We talk about some of the key components that help create a successful Resilience Program. During our chat we touch on: 1. Executive sponsorship, 2. Steering Committees, 3. Role & Responsibilities...that work!, 4. Stopping the 'scenario planning', 5. Business Impact Assessments (for BU and IT), 6. The Risk Assessment, 7. Getting to know the Risk team, 8, Understanding Vendor Management, 9. System of Truth, 10. Testing & Exercising, 11. The thud factor, 12. Understanding what's in it for them, 13. Software is a tool, not the answer...and much more. Carol's extensive hand's on experience is something you don't want to miss if you want to make you resilience program a success. It's logical and ground-roots common sense insight you don't want to miss. Enjoy!

Join me as I talk with recognized Business Continuity & Resilience industry thought leader, Shane Mathew. We talk about the nuances of decision-making during a crisis, but also how we prepare our Crisis Team members and decision-makers before a crisis occurs.   1. The importance of good decision-making,   2. How the Chernobyl disaster triggered the conversation of decision-making,   3. Fear and decisions,   4. The 'Netflix Dilemma' (you gotta hear this),   5. Phases of Decision Making,   6. Social Media impacts to decision-making,   7. Knowing stakeholders,   8. Know your values,   9. How stress impacts decisions,   10. How to make better decisions,  11. The 'Point Guard',   12. Frameworks,   13. Decision-making tools,   14. Practice!...and much more.  Shane takes a step back from not just talking about decision-making during a crisis, but how we can prepare ourselves to make decisions before a crisis ever occurs. That's something that doesn't get talked about enough. Share shares some great insights you don't want to miss. Enjoy!    Shane Mathew: I coach teams charged with helping businesses to prepare to continue on in crisis or business disruption by developing a best-practices-aligned resilience program.  In my extensive career, I've started and matured multiple programs that were able to successfully reduce the impacts of crises. My goal is to lower the cost and complexity of programs through developing a strategic plan and stakeholder engagement that ultimately supports business objectives. I'm also very media friendly, and try to find ways to weave marketing and brand value best practices into my efforts. Ask me how and I will be glad to help! Specialties: Sales, Marketing, Project Management, Business Continuity, Disaster Recovery, Emergency Management, Crisis Management, Crisis Communications, Environmental Health & Safety, Mass Notification Systems, Program Management, Leadership, Data Breach Response Planning, Vendor Risk Management

Join me as I talk with recognized Business Continuity & Resilience industry thought leader, Shane Mathew. We talk about the nuances of decision-making during a crisis, but also how we prepare our Crisis Team members and decision-makers before a crisis occurs. 1. The importance of good decision-making, 2. How the Chernobyl disaster triggered the conversation of decision-making, 3. Fear and decisions, 4. The 'Netflix Dilemma' (you gotta hear this), 5. Phases of Decision Making, 6. Social Media impacts to decision-making, 7. Knowing stakeholders, 8. Know your values, 9. How stress impacts decisions, 10. How to make better decisions, 11. The 'Point Guard', 12. Frameworks, 13. Decision-making tools, 14. Practice!...and much more. Shane takes a step back from not just talking about decision-making during a crisis, but how we can prepare ourselves to make decisions before a crisis ever occurs. That's something that doesn't get talked about enough. Share shares some great insights you don't want to miss. Enjoy!

Join me as I talk with the founder and principal of Raymond-Cox Consulting, Fiona Raymond-Cox, as we talk about Cyber table top exercises. We touch on: 1. The evolution of tabletop exercises and how things have changed over the years (and why!), 2. Tabletop exercising with the Crisis Management Team (CMT) and why it's important, 3. Functional exercises and how they take tabletops to the next level...and more! Don't miss the insights Fiona has to share, as it will certainly help your Operational Resilience / Business Continuity programs. Enjoy!

Join me as I talk with Trauma Informed Conflict Management Consultant, Treena Reilkoff. We have a very insightful discussion on three key areas that are impacting people and workplaces: 1. School violence, 2. Work related suicide (and an actual case from Australia where a business was found at fault for contributing to a suicide), 3. Psychological Health & Safety Environments (which ties everything together). Treena share some really good advice and guidance for people - both at the general employee level and at the management/leadership level - on what to look for an how to prevent incidents from occurring. It's an episode you don't want to miss if you want safer workplaces for all. Enjoy!

Join me, as I talk with long-time insurance control expert, Chris Snider. Insurance in the Resilience/BCM industry has been a topic I've wanted to cover for a long time and Chris does a great job of explaining how insurance really works, using understandable and relatable language. All corporate leaders, business continuity and resilience professionals need to understand how insurance policies and providers work with you, rather than assuming how they work or believing that by having a policy in place you're protected. During our chat, Chris touches on: 1. Myths of insurance, 2. Working through risk assessments, 3. Insurance Policies, 4. Asking 'What if..., 5. Insurance providers and risks, 6. Incorporating emergency risks, 7. Including insurance as a member of your BCM steering committee (and the benefits of doing that), 8. What organizations can do to keep premiums low, 9. Proactive vs reactive, 10. Bill S211 and the impact upon insurers and organizations, 11. Bill S211 and its relation to supply chain management...and more. A very insightful discussion where Chris clarifies how insurance providers can actually help you BCM and resilience programs. Don't miss what Chris has to say. Enjoy!

Join me as I talk with Business Continuity specialist Gayle Anders and Technical Continuity specialist TJ Mead - both of Netflix. As 'departments-of-one' they've been able to transform their organization's thinking on Business Continuity and Technical Continuity and share many lessons on how they did it, and how they're keeping things moving forward. During our chat we touch on: 1. Terminology (a small change makes a big difference), 2. Challenges, 3. Cultural components, 4. Plan Ownership 5. Changing perspectives and making it personal, 6. Building relationships, 7. Successful programs (this might not be what you're used to), 8. Becoming a 'knowledge hub', 9. Sharing mistakes and lessons learned, 10. Understanding and keeping leadership support, 11. Staying current...and more! Gayle and TJ share some great insights on how they've been able to raise the bar with their programs and provide some valuable advice for industry professionals wanting to raise the bar in their own organizations. Don't miss what Gayle and TJ have to share. Enjoy!

Join me as I talk with respected globally recognized operational risk, business continuity, and risk expert, and chair of the BCI's Women in Resilience Interest Group, Ratna Pawan. During our discussion we touch on two topics: Operational Resilience and Women in Resilience. 1. Operational Resilience (OpR) a. Defining operational resilience, b. OpR is BCM done well (neither of us like this comment), c. Risk awareness, d. OpR ownership, e. Understanding the inter-relationships, f. BCM as an OpR professional, g. Why other areas need to pay attention to OpR...and more! 2. Women in Resilience (WiR) a. What WiR? b. WiR initiatives, c. The challenges being faced, d. Allies and equality, e. Contacting and being part of the WiR interest group...and more! Ratna share some great insights into Operational Resilience and talks candidly about the BCI's Women in Resilience group - the successes and the challenges. Don't miss what Ratna has to share. Enjoy!

Join me, Thursday, October 31/24 on the VoiceAmerica Business Channel, as I discuss Cyber Response Issues with Regina Phelps. During our back-and-forth chat we touch on subjects such as: 1. Assumptions, 2. Bringing everyone together (and we do mean everyone!), 3. Identifying the top issues in Cyber, 4. Checklists, 5. Uncomfortable conversations, 6. Determining a leaders, 7. Leadership, Decisiveness, and respected (you must listen to know what these refer to), 8. Consistency, 9. Workshops (aka testing/exercising), 10. Insurance (it's more than you think), 11. 3rd Party Vendors…and much more! Regina shares a wealth of knowledge once again and you don't want to miss out on the insights, as you never know when your organization will be faced with a cyber event. Enjoy!

It's part 2 of my talk with resilience specialist, Jason Hoss, as we continue out discussion on personal resilience and how it helps establish strong organizational and operational resilience within our businesses. We use our own stories of resilience to help understand how the personal side of resilience will help build and influence Organizational and Operational Resilience. You don't want to miss these stories - both personal and professional. Perhaps they'll help you on your organization's path of resilience. Enjoy!

To help establish strong organizational and operational information within our businesses, one first must start with personal resilience; the foundation upon which you can build and influence Organizational and Operational Resilience. I speak with resilience specialist and friend, Jason Hoss, as we share our own stories - the good, the bad, and the ugly - about our own journeys of resilience. You don't want to miss these stories - both personal and professional. Perhaps they'll help you on your organization's path of resilience. Enjoy!

Join me as I talk with globally recognized Crisis, Conflict, and Emergency Management (CCEM) expert, Kyle King, as we talk about a couple of important subjects. In segment 1 we talk about The Role of Business Continuity in International Security. 1. BCM and economic stability. 2. Geopolitical risks, 3. International security and BCM, 4. Public and Private partnerships, 5. Operational continuity, 6. The inward / outward view of Business Continuity, 7. Regulations...and much more! For the second segment we talk about Emergency Management or Crisis Management: Is it Time to Evolve? 1. More complexity in crisis, 2. Redefining incidents (small events growing to large-scale events), 3. Dealing with past Emergency Mgmt. and Crisis Mgmt. doctrine, 4. Catastrophes, 5. Communications, 6. Bringing BCM, Emergency Mgmt. and Crisis Mgmt. together, 7. Clarifying authorities (vs responsibilities), 8. A change in mindset...and much more! Kyle shares some great insights about BCM involvement in International Security and how the ERM and CM professions need - and must - evolve to address our changing times. Don't miss what Kyle has to share. Enjoy!

Join me as I talk with experienced Business Continuity Management (BCM), Incident Management, and Emergency Response specialist, Jennifer Park, as we discuss why organizations and leadership downplay the importance of BCM along with what it can offer organizations. During our discussion we touch on: 1. Defining BCM and resilience (Jennifer's view), 2. Viewing BCM as a short-term initiative, 3. 'Chicken little' syndrome, 4. Periodic rebuilding of programs, 5. Create and show value, 6. AI has the answers, 7. RTO misunderstandings, 8. Aligning BCM with IT, 9. Not understanding impacts and dependencies (it's not just the number of people using an application!), 10. Decisions, 11. Prioritization and reprioritization, 12. Tips to improve BCM visibility...and much more! Jennifer share some great insights on why organization leadership may not fully understand the complexity and benefits of a good BCM program, while also offer suggestions on how to improve our own if we aren't getting the traction we want. Enjoy!

In today's environment organizations must become resilience, or they risk be passed over by potential partners, customers, and clients. Join me as I talk with a respected leader in the field of Organizational Resilience, Rick Cudworth. Rick will talk to us about Organizational Resilience, including how to establish a 'Resilience Mindset' and the knowledge of mindfulness, to help corporate leaders and their organizations, before and during, adverse situations. We'll learn about the Resilience Lifecycle (Design, Change, Adversity), as well as outlining the 3 key pillars of Organizational Resilience. Rick will also give us some tips on how organization's can help foster individual resilience, which aids in the development of organizational resilience. There's allot of great information for those interested in resilience, so don't miss it!

Join me as I talk with the Security Director for the Americas at World Travel Protection, Frank Harrison, as we talk about 'Travel Risk Management'. With global 'hot spots' cropping up in what seems to be on a daily basis, understanding the risks is vital for individuals and organizations. During our talk we touch on: 1. Defining Travel Risk Management, 2. 'Duty of care', 3. Fit for Location (this is quite interesting that people should pay attention to), 4. Communication when traveling, 5. Travel risk assessments, 6. Teams, 7. Monitoring of global situations, 8. The 'Niger' incident (Frank and team were saviors here), 9. Crisis Management, 10. Understanding your risk environment, 11. Training...and much, much more! Frank shares some great insights on travel risk management and shares quite a few experiences from his long career. In today's global environment where situations seem to change on a daily basis, you don't want to miss what Frank has to say about traveling (either for leisure or business). Enjoy!

Join me as I talk with resilience industry thought leader, Jason Hoss. We talk about learning from the past to empower future resilience. During our discussion we touch on: 1. Legal advice, 2. Don't waste an adverse situation (it's an opportunity!!), 3. No process is perfect, 4. Learning from missteps, 5. Training & exercising (a great learning experience), 6. Grow through adversity, 7. Test plans and processes - exercise people...and more! Jason and I share our thoughts and ideas on lessons learned to help build a more resilient future. Remember, if nothing changes you didn't learn anything...you just observed it. Enjoy! NOTE: This was another of our contributions to the 2024 BCI Business Continuity & Resilience Awareness Week!

Being a corporate business leader can be tough. Mishandled crises can devastate businesses, lives and livelihoods (Hemus, 2020) I talk with internationally recognized crisis leadership expert and author, Jonathan Hemus, as we talk about what good leaders need to understand, know, and react, when disasters and crises strike. We talk about: 1. The challenging risk landscape (health, economies...) 2. Securing executive buy-In 3. What organizations need have - and do - pre-crisis? 4. How to create a Crisis-Resilient Culture 5. The common flaws in crisis response 6. The golden rules for a successful crisis response 7. Michael McCain's response to the Maple Leaf food crisis, and more. It's an informative discussion about a serious subject, and yet very open and accessible to people that might not be fully versed on crisis leadership. We might even have a comment or two about Aston Villa. Enjoy!

Operational Resilience is a key area of focus of many organizations. I'm joined my seasoned security strategist and specialist Steve ‘Stitch' Hindle, as we talk about Security & Operational Resilience in terms and perspectives different from the usual run-of-the-mill chatter. During our chat we touch on: 1. Disruptive events, 2. It's OK to fail, 3. People empowerment, 4. Driven by the top, 5. Operational Resilience (Defined), 6. Bringing people together, 7. Experiencing resistance, 8. Feedback (it flows in both directions), 9. 3 Pillars of Cyber Security (People, Technology, Process), 10. Testing it all, 11. Embedded assumptions, 12. Using technology the right way, 13. Making lives better...and more. Don't miss Steve's take on these topics, as they will provide you and your organization some amazing insights into Security & Operational Resilience. Enjoy!

Join me as I talk with resilience industry thought leader Jason Hoss, as we talk about employee engagement. During out discussion we touch upon: 1. The culture of an organization, 2. BIAs and BCPs, 3. People focus and involvement, 4. Process vs people resilience, 5. Testing and exercising, 6. 'Chaos Monkey', 7. Building confidence...and more! Jason and I share our thoughts and ideas tor building, maintaining, and increasing employee engagement to help establish resilience. Enjoy! NOTE: This was one of our contributions to the 2024 BCI Business Continuity & Resilience Awareness Week.

I'm joined by resilience industry thought leader, Jason Hoss, as we talk about Community Resilience. During our chat we touch on: 1. Micro Approach: individual, households, fire plans, social networks, local businesses, one's influence, insurance, self-risk assessments, and more, 2. Macro Approach: cities/towns, engaging stakeholders, inclusive plans, assumptions, and more. Jason and I share many thoughts on community resilience you don't want to miss. NOTE: This was one of our contributions to the 2024 BCI Business Continuity & Resilience Awareness Week.

Join me as I with with leading resilience and risk expert, Terry Lee. During today's discussion we touch on 3 key important topics: Operational Resilience, Vendor Risk Management, and Enterprise Risk Management. 1. Operational Risk ( Defining OpR, Leadership confidence, Risk as an opportunity, Who 'owns' OpR, Where OpR resides in an organization...and more!) 2. Vendor Risk Mgmt. (The difference between supply chain mgmt. and vendor risk mgmt., Regulatory standards, Vendor assessments, NDAs and obtaining necessary information, Testing with vendors...and more!) 3. Enterprise Risk Mgmt. (BCM and ERM, Changing Cultures, risk registry, Risk in motion, Model risks...and more!) Terry shares a wealth of great information and insights that all business leaders and contingency/resilience professionals can benefit from. Don't miss what Terry has to share. Enjoy!

I'm joined by recognized risk management, security, resilience expert, and author, Robert Hall, as we talk about his new book 'Building Resilient Futures'. It's a fascinating discussion where we touch on: 1. Resilience and technology, 2. People and resilience, 3. Facing adversity, 4. Societal engagement (This topic is well worth the listen), 5. Engaging communities, 6. Creating a 'spirit', 7. Focusing on consequences rather than causes, 8. Agility and adaptability, 9. Utilizing existing resources, 10. Fight, flight, or freeze...and much more. It's a very insightful discussion focusing on key concepts contained in Roberts' new book. It will give you a new way to think of resilience, and perhaps discover that the silver bullet we're all looking for with regards to resilience, is ourselves. Enjoy!

Join me as I talk with renown Crisis Management, Business Continuity, and Resilience expert, Regina Phelps. We talk about the recent Microsoft/CrowdStrike outage that has - and continues to - cripple many organizations and institutions. During our chat we talk about: 1. The outage, 2. Timelines, 3. Who is to blame? 4. The impacts, 5. When is enough, enough? 6. Testing and complacency, 7. What do you do when you have nothing? 8. What's in the Business Continuity Plan? 9. Asking hard questions, 10. How do you deal with data loss? 11. Verifying data integrity...and more. Regina shares what we know about the CrowdStrike outage and some great questions we need to ask ourselves when we find our organizations impacted by such events. You don't want to miss Regina's insights. Enjoy!

Join me as I talk with experienced Operational Resilience and Business Continuity professional, Yusuf Ukaye, as we talk on the topic of Starting a BCM Program from Scratch. During our discussion we talk about: 1. Asking the right questions (What are we protecting? and more), 2. Impacts of not doing what you do, 3. Feeling about risk, 4. Good governance, 5. RACI, 6. It's NOT a project, 7. Everyday BC usage, 8. Building roadmaps, 9. Articulating needs, 10. Standards and guidelines, 11. Stakeholders, 12. Soft Skills, 13. Escalate and communicate w/ leaders, 14. Looking for support, 15. Listen more, 16. Be aware of the human element, 17. Validating you're on the right track, 18. Understanding assumptions and dependencies, 19. Communications...and more! Yusuf provides lots of great insights for those new to the field to help them get started, but also some insights to those that might be wondering why their program isn't as effective as it could be. Don't miss what Yusuf has to share. Enjoy!

Join me as I talk with Entrepreneur, Leader, Coach, Consultant, and Practitioner and author of 'The Anti-Fragility Edge', Si Alhir (Sinan Si Alhir). We talk about agility, resilience, and anti-fragility, and how understanding these concepts - and how they relate to each other - will help transform you and your teams. During our chat we touch on: 1. Defining Agility, Resilience, and Anti-Fragility, 2. The 'sacred triad', 3. Controlling reality and navigating events, 4. Complexity muscle, 5. Stress, 6. 4 levels of thought, 7. Order and dis-order, 8. The challenge of fear, 9. External influences, 10. The human aspects of agility, resilience, and anti-fragility, 11. The 9 C's (you really have to hear this), 12. Engagement and impact, 13. Communications and helping people, 14. Ecosystems (a world view), 15. Risk and risk navigators, 16. Working with teams...and much more! Don't miss the incredible insights with Si Alhir - it will definitely help you, your team, and your business. Enjoy!

Obtaining and maintaining executive support for you Resilience or Business Continuity Management (BCM)program can be tricky; something many people struggle with. In fact, it's one of the key challenges faced in the industry. I'm joined by John Luizzi, a long time BCM and resilience, Crisis Mgmt., Emergency Mgmt., and industry leader, to talk about what we can do to obtain executive support, especially if that support seems to be a challenge. During our chat we touch on: 1. Why executive support is important, 2. The problem of antiquated program delivery, 3. Measurement and metrics, 4. Situational awareness, 5. 'Build the village, 6. Looking for opportunities, 7. Actually learning from lessons learned, 8. How COVID impacted BCM/Resilience (and the people in the roles), 9. Making executives a part of your program, 10. Dealing with assumptions, 11. Sitting on the other side of the table...and much more. John gives some great insights on how to deal with executives to obtain and maintain their support for your resilience, BCM, Crisis Mgmt., and Emergency Mgmt. programs. There's allot of great advice you don't want to miss. Enjoy!

Obtaining and maintaining executive support for you Resilience or Business Continuity Management (BCM)program can be tricky; something many people struggle with. In fact, it's one of the key challenges faced in the industry. I'm joined by John Luizzi, a long time BCM and resilience, Crisis Mgmt., Emergency Mgmt., and industry leader, to talk about what we can do to obtain executive support, especially if that support seems to be a challenge. During our chat we touch on: 1. Why executive support is important, 2. The problem of antiquated program delivery, 3. Measurement and metrics, 4. Situational awareness, 5. 'Build the village, 6. Looking for opportunities, 7. Actually learning from lessons learned, 8. How COVID impacted BCM/Resilience (and the people in the roles), 9. Making executives a part of your program, 10. Dealing with assumptions, 11. Sitting on the other side of the table...and much more. John gives some great insights on how to deal with executives to obtain and maintain their support for your resilience, BCM, Crisis Mgmt., and Emergency Mgmt. programs. There's allot of great advice you don't want to miss. Enjoy!

Building resilient small businesses is an often overlooked segment of the economy, especially considering small businesses make up to 97% of businesses around the globe. I speak with the founder of Resilient Ready Renae Hanvin who talk about small businesses and resilience. Renae talks about: 1. Defining small businesses, 2. Defining resiliency vs resilient, 3. Building business networks, 4. Communities and the impacts of small business, 5. Thinking difference vs doing differently, 6. Kangaroo Island and the response 7. Lessons Learned and being implemented by businesses in Lismore, Australia that suffered from another major flood in early 2022, 8. How businesses can work together (and with the community), 9. The telling signs of a good business eco-system...and so much more. Renae offers some great insights on small business you don't want to miss. Enjoy!

There is allot of talk about defining personal resilience and what it is and what it's not, and it's not often someone shares their own story of resilience. I'm joined by David Gill who does just that. Throughout his journey of resilience he has experienced rewarding moments and massive setbacks (some quite scary), but his enthusiasm and dedication to 'service above' self' will keep you listening to some incredible stories. Don't miss what David has to shares about what he's learned over the years and why he's so upbeat about life - you'll be better for it. Enjoy!

There is allot of talk about defining personal resilience and what it is and what it's not, and it's not often someone shares their own story of resilience. I'm joined by David Gill who does just that. Throughout his journey of resilience he has experienced rewarding moments and massive setbacks (some quite scary), but his enthusiasm and dedication to 'service above' self' will keep you listening to some incredible stories. Don't miss what David has to shares about what he's learned over the years and why he's so upbeat about life - you'll be better for it. Enjoy!

Join me as I talk with noted resiliency, trauma informed professional and leadership expert, Treena Reilkoff. We discuss how to turn trauma into a resilient asset for to better yourself in you work life and home life...and potentially influence others. During our chat we touch on: 1. Defining Resilience (this is a bit different than what you might be used to), 2. Growth through risk taking, 3. Developing situational awareness, 4. Defining trauma / critical incidents, 5. Treena shares a personal story and how it changed her life, 6. Traits and self-reflections, 7. SOS to SRSR (you've got to listen to find out what this means...and it's good!), 8. Life skills and perceptiveness, 9. 'The Rocking Chair' test (something we'll all do at some point...), 10. Learning from trauma, 11. Barriers, obstacles, and challenges, 12. Timing, 13. Things we can do to change/improve ourselves, 14. Vulnerability (and another great personal story from Treena you have to hear), 15. Narrative therapy, 16. Getting started...and more! Treena really provides some new insights on resilience that will help all of us in our personal and professional lives. Don't miss what Treena has to say. Enjoy!

Join me as I talk with co-founder of Factal and co-host of 'Global Security Briefing', Cory Bergman. We take a look at the recently published Risk Intelligence Forecast 2024 report and talk about some of the key items the report identifies that all organizations needs to be aware of. During our chat we discuss: 1. How the report came about, 2. The biggest surprises and making sense of the 'noise', 3. Artificial Intelligence (AI), 4. Media manipulation (deep fakes), 5. Fracturing of social media (more tools - more problems), 6, Copyright laws and issues, 7. Geopolitics and the ever changing variables, 8. The election super cycle (and the potential impacts around the globe), 9. The burnout epidemic includes everyone, 10. Find the information you trust...and more! Cory share lots of insights from his vast experience in risk intelligence, and what he shares should be on the radars of all organizations. Don't this these great insights. Enjoy!

Handling communications during a crisis can be a challenge for most organizations. I'm joined by internationally recognized risk and crisis communications professional, Sheena Thomson. During our talk we touch on: 1. Identifying and defining a stakeholder, 2. Stakeholder management, 3. Preparing communications, 4. Using legal in communication, 5. Winning (or loosing) the social media war, 6. The spokesperson, 7. Do's and don'ts of communications, 8. Messaging (and staying on that message), and 9. Crisis communication tips. Sheena provides some great insights on how to develop, implement, and manage a successful crisis communications strategy - prior to a crisis and during a crisis. Don't miss what Sheena has to share. Enjoy!

Join me as I talk with the National Director of Business Continuity for Southern Glazer's Wine and Spirits, John Luizzi. We talk about crisis leadership during a ransomware event. During our chat John talks about: 1. Defining Ransomware, 2. How Ransomware is different from other cyber events, 3. Detecting and event, 4. Patch Management, 5. Manual processes 6. Employee education 7. How to escalating the ransomware issue when discovered, 8. The crisis management team and activating appropriate internal/external response teams, 9. Recreating data, 10. Who's in Charge? 11. Legal team involvement, 12. Bringing in the BCM and DR team (and others), 13. Communications, 14. The FBI and other law enforcement, 15. Don't underestimate the risk, impact, and threat...and more! A ransomware event provides organizations allot of challenges and John share some great insights on how to manage a ransomware event should your organization be unlucky enough to experience one. Enjoy!

Join me as I speak with internationally recognized operational security and technology executive, Steve Hindle, as we talk about data...lots and lots of data. We talk about how organizations need to protect their data because many aren't quite doing it correctly. During our chat Steve touches on: 1. Defining data, 2. Classifying data, 3. Confidentiality, Integrity, and Availability (CIA), 4. Where does your data really reside? 5. What type of data do you have and is it accurate? 6. The biggest threat to data? 7. Internal and external threats, 8. Espionage, 9. Cyber threats, 10. Who is more innovate - the attacker or the defender? 11. Security / cyber budgets, 12. Ransomware as a Service (RaaS), 13. Focus on fundamentals...and more! Steve shares some very insightful - if not downright scary - insights when it comes to our data and what organizations might be forgetting. Don't miss what Steve has to share. Enjoy!

Join me as I talk with recognized Business Continuity & Resilience industry thought leader, Shane Mathew. We talk about the nuances of decision-making during a crisis, but also how we prepare our Crisis Team members and decision-makers before a crisis occurs. 1. The importance of good decision-making, 2. How the Chernobyl disaster triggered the conversation of decision-making, 3. Fear and decisions, 4. The 'Netflix Dilemma' (you gotta hear this), 5. Phases of Decision Making, 6. Social Media impacts to decision-making, 7. Knowing stakeholders, 8. Know your values, 9. How stress impacts decisions, 10. How to make better decisions, 11. The 'Point Guard', 12. Frameworks, 13. Decision-making tools, 14. Practice!...and much more. Shane takes a step back from not just talking about decision-making during a crisis, but how we can prepare ourselves to make decisions before a crisis ever occurs. That's something that doesn't get talked about enough. Share shares some great insights you don't want to miss. Enjoy!

Join me as I talk with recognized Business Continuity & Resilience industry thought leader, Shane Mathew. We talk about the nuances of decision-making during a crisis, but also how we prepare our Crisis Team members and decision-makers before a crisis occurs. 1. The importance of good decision-making, 2. How the Chernobyl disaster triggered the conversation of decision-making, 3. Fear and decisions, 4. The 'Netflix Dilemma' (you gotta hear this), 5. Phases of Decision Making, 6. Social Media impacts to decision-making, 7. Knowing stakeholders, 8. Know your values, 9. How stress impacts decisions, 10. How to make better decisions, 11. The 'Point Guard', 12. Frameworks, 13. Decision-making tools, 14. Practice!...and much more. Shane takes a step back from not just talking about decision-making during a crisis, but how we can prepare ourselves to make decisions before a crisis ever occurs. That's something that doesn't get talked about enough. Share shares some great insights you don't want to miss. Enjoy!

There is allot of talk about defining personal resilience and what it is and what it's not, and it's not often someone shares their own story of resilience. I'm joined by David Gill who does just that. Throughout his journey of resilience he has experienced rewarding moments and massive setbacks (some quite scary), but his enthusiasm and dedication to 'service above' self' will keep you listening to some incredible stories. Don't miss what David has to shares about what he's learned over the years and why he's so upbeat about life - you'll be better for it. Enjoy!

We live in uncertain times, and not matter what you might believe, at some point our businesses, communities, and our lives will be impacted by events around the world. I'm joined once again by crisis management and resilience industry leader Regina Phelps. We talk about: 1. Regional wars, 2. Autocratic Alliances, 3. Civil unrest, 4. Aging infrastructure, 5. The increase in cyber attacks (you don't have to be a large organization to experience one)...and more. Once again Regina shares some insightful ideas on how events around the globe can - and has - impacted our work and personal lives...and what we can do about it as business leaders and resilience professionals. Enjoy!

Join me as I talk with internationally recognized resilience trainer & consultant Daman Sood, as we talk about how Insider Risk Management and how to safeguard our organizations from insider threats. It's a topic we've not touched on before. During our discussion, Daman talks about: 1. Defining Insider Risk Management, 2. Who is an insider? 3. Access Management & Permissions, 4. Corporate espionage, 5. External manipulation, 6. Various ways an insider can do harm, 7. Political threats, 8. A real-life case of Insider Risk Management playing out in India (and a personal story that will surprise you), 9. Social Media (a Boom and a Bain), 10. Leadership and governance involvement (and loosing faith in leaders), 11. How to assess insider risk, 12. Role-based Risk Assessment (RBRA), 13. Background check, 14. HR and other groups' involvement...and more. Daman delves into a topic not many have discussed prior, and his insights will really shine a light on this topic. Enjoy!

Join me as I talk with Chief Energy Officer of Synergy Brain Fitness, and NY Times best selling author, Dr. Heidi Hanna, as we talk about mastering stress for resilience. During our chat we talk about: 1. Defining and describing stress, 2. How stress impacts us, 3. Acute and Chronic stress, 4. Removing stressors, 5. Reactive avoidance, 6. Emotional triggers, 7. Meditation and the Monkey Mind, 8. Leadership, 9. Physical characteristics of stress, 10. Coaching, 10. Communication and digital wellness, 12. Burnout, 13. Addressing fear, 14. Hierarchy of power, 15. Building capacity, 16. Humor...and much more! It's a very insightful discussion with DR. Hanna, who shares insights into stress and how we recognize it, manage it, and be able to become stronger as a result of experiencing it. Don't miss what Dr. Hanna has to share. Enjoy!

Join me as I talk with experienced crisis management professional and a pioneer in the efforts to integrate traditional war-gaming with computerized platforms, Dotan Sagi. We talk about the decision-making process and the behavior of people during crises and disasters...and hot to analyze and measure performance for better response. During our chat we touch on: 1. How war games differ from exercises (and their benefits), 2. Challenging assumptions, 3. Company procedures vs real-life responses, 4. Strategic plans vs tactical plans, 5. What are KPIs/anchors and metrics (with examples), 6. Predicting KPIs (& challenging them), 7. Resilience & Situational Awareness, 8. How decision are made (and who should be making them), 9. Changes in people behavior, 10. Tools to help with decision-making, 11. Changing protocols (why and when), 12. Artificial Intelligence (AI), 13. Understanding decision consequences, 14. Practice! Practice! Practice!...and more. Dotan shares allot of great insights around decision-making during disasters. Don't miss what Dotan has to share. Enjoy!

To face the scope and threats of the 21st century challenges, today's leaders must possess potent powers for logic, reason, discernment and strategic forecasting. Yet, they must also be empathic and therefore embodied, grounded and intuitive. (From book cover). I'm joined by transformational leadership expert and author or 'Leader to Healer', Nicholas Janni. This is a very inspirational discussion on leadership, and not one many will have considered before. Nicholas touches on: 1. Defining resilience, 2. Being vs Doing. 3. Leader as an Executor vs a Leader as a Healer, 4. Self-awareness, 5, Defining ones purpose (personal and as a group), 6, The importance of emotions, 7. Tips to begin making a transformative change...and more. Nicholas is very inspirational and offers some very interesting insights into how leaders can find answers to some of their challenges - during crises, disasters, and other situations - by looking inwards to make transformative change happen. You don't want to miss this episode. Enjoy!

To face the scope and threats of the 21st century challenges, today's leaders must possess potent powers for logic, reason, discernment and strategic forecasting. Yet, they must also be empathic and therefore embodied, grounded and intuitive. (From book cover). I'm joined by transformational leadership expert and author or 'Leader to Healer', Nicholas Janni. This is a very inspirational discussion on leadership, and not one many will have considered before. Nicholas touches on: 1. Defining resilience, 2. Being vs Doing. 3. Leader as an Executor vs a Leader as a Healer, 4. Self-awareness, 5, Defining ones purpose (personal and as a group), 6, The importance of emotions, 7. Tips to begin making a transformative change...and more. Nicholas is very inspirational and offers some very interesting insights into how leaders can find answers to some of their challenges - during crises, disasters, and other situations - by looking inwards to make transformative change happen. You don't want to miss this episode. Enjoy!

Join me, as I talk with long-time insurance control expert, Chris Snider. Insurance in the Resilience/BCM industry has been a topic I've wanted to cover for a long time and Chris does a great job of explaining how insurance really works, using understandable and relatable language. All corporate leaders, business continuity and resilience professionals need to understand how insurance policies and providers work with you, rather than assuming how they work or believing that by having a policy in place you're protected. During our chat, Chris touches on: 1. Myths of insurance, 2. Working through risk assessments, 3. Insurance Policies, 4. Asking 'What if..., 5. Insurance providers and risks, 6. Incorporating emergency risks, 7. Including insurance as a member of your BCM steering committee (and the benefits of doing that), 8. What organizations can do to keep premiums low, 9. Proactive vs reactive, 10. Bill S211 and the impact upon insurers and organizations, 11. Bill S211 and its relation to supply chain management...and more. A very insightful discussion where Chris clarifies how insurance providers can actually help you BCM and resilience programs. Don't miss what Chris has to say. Enjoy!

Join me, as I talk with long-time insurance control expert, Chris Snider. Insurance in the Resilience/BCM industry has been a topic I've wanted to cover for a long time and Chris does a great job of explaining how insurance really works, using understandable and relatable language. All corporate leaders, business continuity and resilience professionals need to understand how insurance policies and providers work with you, rather than assuming how they work or believing that by having a policy in place you're protected. During our chat, Chris touches on: 1. Myths of insurance, 2. Working through risk assessments, 3. Insurance Policies, 4. Asking 'What if..., 5. Insurance providers and risks, 6. Incorporating emergency risks, 7. Including insurance as a member of your BCM steering committee (and the benefits of doing that), 8. What organizations can do to keep premiums low, 9. Proactive vs reactive, 10. Bill S211 and the impact upon insurers and organizations, 11. Bill S211 and its relation to supply chain management...and more. A very insightful discussion where Chris clarifies how insurance providers can actually help you BCM and resilience programs. Don't miss what Chris has to say. Enjoy!

Join me Thursday, March 14/24 at 1pm EST, as I talk with internationally recognized Business Resilience, Crisis Management, Risk/Crisis Communications, IT Disaster Recovery and Crisis Leadership expert and consultant, Dr. Steven Goldman. During out discussion, Dr. Goldman talks about: 1. The difference between a drill and an exercise, 2. Why exercises are important, 3. Getting others involved (e.g., vendors, 1st responders...), 4. Exercising people AND plans, 5. Exercises and politics (and how to deal with it), 6. Knowing roles, 7. Uncovering assumptions during drills and exercises, 8. Shift Management (a staggered approach), 9. Observers and evaluators, 10. The Planning Checklist, 11. Dealing with checklist thinking, 12. Unannounced drills, 13. Lessons Learned (and what to do about them), 14. Measuring successes and failures during exercises...and much more! Dr. Goldman does a great job of sharing personal experiences with drills and exercises, providing some great insights in how we can make our own exercises effective. Don't miss what Dr. Goldman has to say. You can reach him at goldman@mit.edu. Enjoy!

I'm joined by long-time Emergency Management professional and the author of 'Promoting the Dog Sitter, and Other Principles from Leading During Disasters, Edward L Conley. During my talk with Ed we touch on: 1. Crisis Leadership, 2. Social Media impacts (and the bad actors involved), 3. Emergency Management defined, 4. Lessons from history, 5. Being able to ensure you can 'respond' well before anything else (and why), 6. Five core values and principles, 7. Showing up vs Showing off, 8. Blame, Hide, or Own (and recognizing the difference in leaders), 9. How the title 'Promoting the Dog Sitter' came about, and how this story evolved (It's a heart warming and inspirational story you've got to hear)...and much more. It's a very interesting chat with Ed, as it's all based on his own hand-on experiences on Emergency Management, rather than about theoretical aspects of Emergency Management. Lots of insights you don't want to miss. Enjoy!