The Zero100 Podcast: Digitally Reinventing Supply Chain

Despite recent pushback against green policy, the EU is on track to score a major environmental win. The Zero100 team dives into what supply chain leaders and policymakers can learn from this success, and how companies are still fulfilling their sustainability pledges. Featuring: Principal Analysts Jenna Fink and Caroline Chumakov and Chief Research Officer Kevin O'Marah.Why we're not surprised by a European climate win (1:00)Key lessons for all following the EU's climate success (5:17)PepsiCo and Mars' win-win sustainability strategies revealed (6:53)Why green policy rollbacks shouldn't stall supply chain action (8:35)Getting practical with emissions reductions: Stories from Kimberly-Clark and ODP (13:34)Is the energy use of large language models a true environmental risk? (16:41)

GenAI and autonomous agents are catapulting supply chains into a future that was unimaginable just five years ago, and the pace of innovation is only accelerating. Join Zero100 Chief Content Officer Matt Davis and Principal Analyst Suzanne Lindsay as they reflect on the last 20 years of digital supply chains and how to navigate today's tech landscape.How Amazon amassed an incredible human sentiment dataset (2:01)New challenges, opportunities in evaluating the world of solution providers (4:04)Unilever's approach to breaking down functional siloes for tech breakthroughs (8:32)The new (and eternal) decision parameters for tech selection (13:37)Top tips for future-proofing your tech stack (18:13)

AI agents could make up a significant part of company org charts within the next five years, supercharging human productivity. This week, we look at the roles, org structures, and leadership approaches needed to drive these teams forward. Featuring: Chief Content Officer Matt Davis and Chief Research Officer Kevin O'Marah.Unpacking Microsoft's 2025 Work Trend Index and the coming agent shake-up (01:00) Moderna's fusion of HR and IT (02:30) Supply chain hiring trends for agentic AI (4:10)“The Path to 40” and bot boss leadership (07:43) Amazon's two-pizza teams, Spotify guilds, and other models for functional organization (10:34)Moving forward with imperfect data (14:40)Teaching ethics to AI teammates… (18:32) … and readying human employees to work with them (20:30)

Autonomous AI agents have gone from sci-fi fodder to the stuff of TikToks and celebrity-fronted commercials. Amid the building buzz, the Zero100 team delivers a primer on the tech and how to implement it in supply chain. Featuring: Principal Analysts Jenna Fink and Caroline Chumakov and Research Analyst Jalen Thibou. AI agents have infiltrated the mainstream media (00:52)The promise of AI agents as teammates, not tools (04:53)What's the difference between genAI and agentic AI? (05:13)Agentic in action: Supply chain use cases from Dow, C.H. Robinson, Yum! Brands, and Klarna (06:48)A primer on agent orchestration and why it matters (12:08)First steps and watch-outs for agent implementation (14:00)Building team trust and managing worker anxiety around agents (17:01)How Novartis and ExxonMobil are hiring to enable agents (20:00)

In today's volatile trade environment, how can you ensure your supplier relationships not only endure but flourish? PepsiCo's Chief Procurement Officer Marcelo Stefani tells Zero100 VP, Research Geraint John about how the company has revamped its SRM strategy. The secret ingredient: Why SRM is a non-negotiable at Pepsico (1:03)Marcelo's key learnings along the SRM journey (1:53)Beyond cost savings: How stronger supplier relationships offer tangible value (4:08)How Pepsico creates "one voice, one team" for suppliers (8:56)What's next for Pepsico's SRM superpower? (11:28)

What if, instead of pushing change onto people, we could design it to spread itself? The Zero100 team breaks down how to use the psychological hacks that fuel memes and movements to spread new ideas within supply chain organizations. Featuring: VP Research Lauren Acoba, Principal Analyst Caroline Chumakov, and VP Research Analytics Cody Stack.Tariffs, agentic AI, and deeper disruption ahead (3:17)The reason change needs to spread faster? Creative destruction (5:51)Why the old playbook for change no longer works (8:07)What viral change looks like in a work setting (11:01)How Unilever avoids the dilution effect (13:19)The secret to getting your idea to spread (16:34)How to lay the foundation for social proof (19:49)Tips for embracing a new way of thinking (24:47)

Since Trump's return to office, supply chain leaders have been scrambling to adapt to new tariffs and a culture of uncertainty. This week, Chief Research Officer Kevin O'Marah, VP Research Geraint John, and Principal Analyst Caroline Chumakov reflect on the first 100 days of the President's new term and unpack what comes next.Panic or pause? Leaders' immediate reactions to tariffs (00:45)Next steps for navigating the new trade landscape (4:11)What an impending recession could mean for supply chain (7:51)Product pricing strategies amid inflation (13:45)Is the death of the Trans-Pacific Partnership the reason we're in this situation? (16:15)The implications of China's critical mineral monopoly (19:00)Why it might be harder for US companies to build green supply chains (20:40)The essential change every supply chain should invest in now (23:45)

Walmart has long set the bar for omnichannel innovation, with breakthroughs connecting store operations, e-commerce, logistics automation, and sourcing. Ahead of 3xOmni – an event co-hosted by Zero100 and Walmart – Andrea Albright (EVP, Sourcing, Walmart; Operating Partner, Massmart) and Lauren Acoba (VP Research, Zero100) discuss how the retailer's strategy has evolved with consumer expectations and what comes next. Unpacking the evolution of omnichannel shopping (1:04)Inside Walmart's next-gen omni playbook (3:35)How AI powers ethical sourcing and strategy at Walmart (4:55)Breaking down siloes to deliver on hyper-personalization (7:07)The secrets to optimizing supply networks using AI (11:02)Overcoming cultural inertia: the power of psychological safety (12:59)Omni lessons for everyone (not just retail!) (17:33)Why there's no substitute for being with your customers (18:55)

As global trade volatility soars, many supplier relationships could be headed for a rough patch. Zero100 discusses how leaders can not only maintain those relationships but strengthen them for mutual benefit. Featuring: Chief Content Officer Matt Davis, VP Research Geraint John, and Principal Analyst Jenna Fink.The best relationship advice the team has ever received (00:49)How trade shifts and regulation are putting supplier relationships under strain (1:58)Why strong supplier relationship management (SRM) is so important – and why it's not been prioritized (3:13)Preferred pricing and premium service: The financial incentives for strong SRM (6:55)The Zero100 STEER framework for becoming a customer of choice (9:56)Lessons in SRM from SHEIN (13:13)How Proctor & Gamble, Johnson & Johnson, and BMW are driving supplier co-innovation (15:26)The supply chain skills and roles needed to push SRM forward (20:56)

When it comes to customer service automation, have we gone too far, too fast? The Zero100 team ponders how to balance human interaction and self-service in retail and elsewhere in supply chain. Featuring: Chief Content Officer Matt Davis and Chief Research Officer Kevin O'Marah.

You don't have to imagine a world where you can create a virtual replica of your physical supply chain – the tech is already here. This week, the Zero100 team discusses how leaders can use simulation to pre-model risk, test scenarios, and optimize operations. Featuring: VP Research Strategy Steve Hochman, Chief Research Officer Kevin O'Marah, and Head of Research Analytics Cody Stack.

Automating a desk-based process is one thing. Installing legions of robots on the frontline is another. This week, the Zero100 team unpacks the unique challenges and opportunities of automating factories and warehouses. Featuring: VP Research Strategy Steve Hochman, Principal Analyst Jenna Fink, and Chief Research Officer Kevin O'Marah. Fact vs fiction: the future of frontline automation (00:48)Unpacking the automation gap between laptop and physical work (4:31)Presenting automation to the C-suite: a new business case (8:24)Secrets to accelerating your automation journey (11:27)Are design constraints holding back innovation? Medtronic thinks so. (13:32) How Coca-Cola and Renault use simulation to change the cost equation (16:02)Humanoid robots: are they hype or truly useful? (19:03)Where humans fit into this more autonomous future (22:44)

What happens when you get 100 of the world's most influential CSCOs and COOs in a room together? This week, the Zero100 team shares a behind-the-scenes look at Forum 2025, revealing how supply chain leaders are preparing business to cope in troubled times. Featuring: VPs Research Lauren Acoba and Geraint John, and VP of Membership, Daria Crane. What is Zero100 Forum? (1:46)Defining “Next Wave Digital” in three key themes (02:52) Attendee attitudes on change, talent, and Trump's tariffs (4:52)Insights on relocation, lobbying, and more from Zero100's Tariff Playbook (7:52) How leaders are responding to shifting trade dynamics (12:04)AI whiplash and the end of tech for tech's sake (13:50)Key challenges for the year ahead (15:30)Vinyl, magicians, and more off-stage Forum highlights (17:50)

Governments, corporations, disruptive startups – when it comes to AI, who gets to decide what's right and wrong? On the Zero100 Podcast, the team waxes philosophical (and then gets practical) about the ethical implementation and regulation of AI for the betterment of supply chain and society. Featuring: Chief Research Officer Kevin O'Marah and Senior Manager, Data Science Julia Dahlgren. Differentiating between AI agents, AGI, and "sentient" AI (00:34)What we talk about when we talk about “ethical” AI (3:14)What the Industrial Revolution can teach us about AI's potential impact (6:12)The implications of the global power struggle over AI (9:00)DeepSeek and AI innovation under political constraint (9:50)Could the democratization of AI solve our ethical dilemma? (15:04) The role of leadership (and human goodness) in keeping AI on track (16:10)Further reading from Zero100: The Signal: Will AGI Reflect the Best or Worst of Human Nature?The Signal: AI and the New Gilded Age

Amid tariff drama, AI developments, and geopolitical uncertainty, supply chain leaders are being pulled in all directions – but tapping into C-suite priorities provides some much-needed clarity. On the latest episode of the podcast, the Zero100 team cut through the noise and pull out key lessons for leaders. Featuring: VPs Research Geraint John and Lauren Acoba and Head of Research Analytics Cody Stack.The making of our latest report, “The C-Suite Agenda: How Boardroom Priorities Are Reshaping Operations” (4:12)How C-suite leaders are responding to tariffs and geopolitical uncertainty (6:01)Resilience on offense and the case for lobbying (8:02)Why executives are getting serious about partner relationships (11:01)How supply chain leaders are wielding AI in the quest for cost savings (13:08)Zooming in on IKEA's AI-powered omnichannel fulfillment system in South Korea (14:20)AI agents: What they are and why they matter (15:36)Unpacking the C-suite's labor blind spot and the workforce of the future (17:33)How supply chain leaders will need to lead differently (21:37)

Between the EU's Corporate Sustainability Reporting Directive (CSRD) and California's Climate Corporate Data Accountability Act (CCDAA), supply chain leaders are in for a regulatory wake-up call. But is the challenge of compliance an opportunity in disguise? On the podcast, Zero100 VP Research Steve Hochman and Principal Analyst Jenna Fink discuss how leaders can seize this opportunity to secure a supplier information advantage over competitors. Members, check out our latest report for me: https://members.zero100.com/the-scope-3-data-revolution/ Non-members, check out a preview here: https://zero100.com/the-scope-3-data-revolution/ Setting the stage for the looming Scope 3 wake-up call (00:43)What makes tracking Scope 3 emissions so challenging (3:26)Why specific calculations trump general assumptions (6:16)Is enforceability even possible? (8:57)The competitive benefits of tracking Scope 3, beyond compliance (10:00)Organizing teams for Scope 3 action (11:30)Supplier collaboration stories from Unilever and IKEA (12:56)Zooming in on automated tech solutions from Muir.ai, Terralytiq, and Terrascope (15:15)Next steps for leaders (20:27)

As President Donald Trump begins his second term, leaders are bracing themselves for sweeping tariffs on goods from China, Mexico, and Canada. At face value, this doesn't look good for global supply chains. But are disruption and inflation inevitable? In the latest episode of the podcast, Chief Content Officer Matt Davis, VP Research Steve Hochman, and Head of Research Analytics Cody Stack unpack the implications of these proposed policy shifts.For more insights, visit: https://zero100.com/Follow us on LinkedIn: https://www.linkedin.com/company/zero100inc/How supply chain leaders are reacting to the threat of more tariffs (0:44) A summary of Trump's promised tariffs and their potential impact (2:58) Are trade wars with Canada, China, and Mexico inevitable? (3:44) What we've learned from Trump's first term (5:28)New procurement strategies for the year ahead (7:24)Where companies are looking to diversify their operational footprint (11:39)Alternative scenarios that might unfold (15:15)Why it's time for companies to get serious about lobbying (17:10)

From tariff threats and inflation to labor disputes and genAI, it's been a big year for supply chain. To close out 2024, Zero100 Advisory Board members Stephanie Pullings Hart (EVP, Global Head of Operations at Nestlé) and Karin Shanahan (EVP, Global Product Development and Supply at Bristol Myers Squibb), and VP Research Lauren Acoba, dive into the year's top stories, the tech of tomorrow, and their supply chain priorities for the year ahead.Reminiscing about our beloved holiday traditions (0:49)Encapsulating 2024 in one word (2:33)Addressing the elephant in the room: sustainability (4:52)What it really means to be resilient amidst geopolitical tensions (9:30)The secrets to building a happy, future-ready workforce (14:18)The promise and struggle of implementing AI in supply chain (19:25)Some sage wisdom for C-level leaders (24:44)

We may not have a crystal ball, but Zero100's data analysis has identified 10 major shifts supply chain leaders need to watch out for in 2025. This week, the team reveals the rationale behind their predictions and breaks down what they mean for you. Featuring: VP Research Lauren Acoba, Head of Research Analytics Cody Stack, and Content Director Allyssia Alleyne.Members, get the full rundown of our predictions on the Member's Hub: https://members.zero100.com/10-for-25/ Non-members, check out a preview here: https://zero100.com/10-for-25/ The Zero100 approach to predicting the future (0:49)What's up next for AI adoption (3:10)Our wild card prediction for sustainability (4:29)Where we think supply chain roles will disappear – and where they'll grow (5:13)The org model that'll separate winners from losers (9:14)Our forecast for the growing AI vendor landscape (13:22)The secret ingredient for Scope 3 progress (16:22)

Sourcing has been last in line for tech investment and innovation for quite some time. But AI and a wave of new digital technology have the potential to turbocharge the function – if leaders seize the moment now. On this week's podcast, the Zero100 team discuss frameworks and use cases to inspire leaders ready to take the leap. Featuring: VP Research Lauren Acoba, and VP Research Geraint John.Why sourcing has lagged in tech innovation (2:10)Inside Zero100's latest report, “Reinventing the First Mile: AI Powers a New Generation of Digital Sourcing” (4:45)How Tesco, Siemens Energy, Unilever, and Maersk are using AI in sourcing (6:00)The key sourcing “job to be done” during Trump's second term (9:05)Using data mining, process mining, and AI to strengthen your data foundation (11:17)The three main approaches to tech stack building (13:59)From art to science: The new sourcing skill set (18:05)Key imperatives for sourcing leaders in 2025 (21:23)What sourcing leaders can learn from contemporary artists (23:13)

Zero100 Live 2024 didn't just explore AI's future impact. It delivered a bold blueprint for supply chain leaders ready to harness the AI revolution. This week on the podcast, the team unpacks the moments that made waves and the insights that left our audience buzzing (plus a few behind-the-scenes stories.) Featuring: VP Research Steve Hochman, Principal Research Jenna Fink, and Senior Account Director Jack Polikoff. Unpacking the vibe at Zero100 Live (00:41)The topics that got people talking (2:37)What supply chain leaders really think about fusion teams and sustainability (7:23)Recapping the winner's formula for AI ROI (11:29)Our favorite moments beyond the mainstage (including an update on the swag shop) (14:51)

There's more to omnichannel strategy than DTC shipping and BORIS policies. The Zero100 team discuss the next evolution of omnichannel supply chains, sharing success stories from across industries and new opportunities enabled by AI and other advanced tech. Featuring: Chief Content Officer Matt Davis, VP Research Lauren Acoba, and VP Research Steve Hochman.What does omnichannel mean in 2024? (1:13) Why supply chain leaders struggle to get omnichannel right (2:33)How T-Mobile turns demand and attribute analysis into B2B success (4:46)Identifying product attributes – and how AI can help (6:40)How to convert customer needs into practical strategies (8:55)Omnichannel opportunities before the last mile (13:01)How chemical and pharma companies are embracing personalization and segmentation (15:38) Using AI, machine learning, simulation, and automation to turbocharge omnichannel strategy (16:32)

Feeling lucky? On the latest episode of the podcast, the Zero100 team reveal where supply chain leaders are investing in AI to see the greatest business rewards across planning, sourcing, manufacturing, and logistics, and identify areas with untapped potential. Featuring: Co-Founder and Chief Research Officer Kevin O'Marah and VP Research Geraint John.Zooming in on digital as a competitive differentiator (00:25)Introducing Zero100's AI Maturity Survey and investment categories (3:13) Where companies like HP, Komatsu, and Henkel are investing and seeing returns in planning (5:36) What's stalling sourcing's AI revolution? (8:16)The one safe bet for AI investment in sourcing (10:32) Zero100's four core data management principles (12:20) What logistics leaders should be – but aren't yet – doing with AI (15:24) The biggest AI opportunities in manufacturing (17:21) First steps for companies trying to decide where to place their AI bets (19:11) What could the rise of AI mean for supply chain talent? (20:21)Follow Zero100 on LinkedIn: https://www.linkedin.com/company/zero100inc/Members, read the full Supply Chain Rewired report here: https://members.zero100.com/supply-chain-rewired/Non-members, check out a preview: https://zero100.com/supply-chain-rewired/

This year has seen a slew of high-profile elections worldwide. And now, all eyes are on the US as Kamala Harris and Donald Trump vie for the presidency. On the podcast, the Zero100 team breaks down what a victory for either candidate could mean for supply chain, translating policy into priorities for global operations. Featuring: Chief Content Officer Matt Davis, Co-Founder and Chief Research Officer Kevin O'Marah, and VP Research Lauren Acoba.How a Trump or Harris presidency could influence global trade flows (especially with China) (3:21) What a Harris win could mean for trade unions, wages, and the nature of work (7:27) Green light, red tape, and supply chain's sustainability goals (11:53) Why the US election is a global concern – in supply chain and beyond (14:51) Separating feasible campaign promises from political theater (16:40) Key priorities for supply chain leaders in the lead-up to November 5 (21:04)

From autonomous agents to specialized robotics, AI is transforming supply chain. But next-gen tech requires a next-gen workforce to maximize its potential. In the latest episode of the podcast, the Zero100 team discuss the mechanics of building human-machine teams and a skills profile for the supply chain worker of tomorrow. Featuring: Chief Content Officer Matt Davis and VP Research Lauren Acoba.Reflecting on one year of ChatGPT Enterprise (1:51)AI's swift transition from tool to teammate (3:35)The logic of divvying up tasks on hybrid human-machine teams (5:17)How AI is changing roles and helping employees at Unilever, BMW, and Walgreens (7:16)The risks of letting an AI agent do a supply chain novice's work (9:19)Introducing Andi: the “new-collar” supply chain worker of the future (11:00)Supply chain's most in-demand skills (11:54)How the APAC region and the West stack up on digital skill (14:47)The rise of the product manager and data manager in supply chain (15:43)How to integrate AI into your team and grow AI literacy (19:48)

Olympic medalists and supply chain leaders have something in common: an obsession with resilience. But is it time for us to rethink our approach? In the latest episode of the podcast, the Zero100 team discusses how resilience strategies – from dual sourcing supply to predictive analytics – can help companies turn threats into opportunities. Featuring: Chief Content Officer Matt Davis, VP Research Geraint John, and VP Research Lauren Acoba.What leaders get wrong when it comes to resilience (3:49)Why companies are diversifying their supply bases beyond China (8:53)The challenge of balancing short-term costs with potential long-term benefits (12:36)How “frugal resilience” can deliver value for cash-conscious companies (14:04)Who should really “own” resilience? (16:53)The most impressive AI uses cases in resilience strategy (18:20)Why Walmart, Schneider Electric, and VF Corporation deserve gold medals in this arena (21:13)

New Zero100 research reveals that the APAC region is the sleeping giant of supply chain digitization. Now, it's time for the West to wake up. In this episode, the team explores the growing divide between East and West when it comes to digital skills, tools, and processes, and provides guidance for leaders looking to level up their own global teams. Featuring: Zero100 VP, Research Geraint John, and Co-Founder and Chief Research Officer, Kevin O'Marah.The markers of APAC's digital supply chain dominance (1:59)Four reasons the East is leapfrogging the West on digital (4:06)How India became the rising star of the APAC region (7:52)Digital success stories from LG, Toyota, Flipkart, and Huawei (9:30)The secrets behind Temu's low prices (15:27)Strategies for connecting global teams that span the East and West (17:14)Lessons from APAC supply chains to tap into now (20:24)

For those of us raised on Star Wars, our expectations of robots have often outstripped reality. But as genAI infiltrates factories and warehouses, operations leaders have been given new hope. In this episode, the Zero100 team unpacks supply chain's robotics revolution and the tech, talent, and mindset needed to capitalize on this moment. Featuring: Zero100's VP, Research, Geraint John; Co-Founder and Chief Research Officer Kevin O'Marah; and VP, Research, Lauren Acoba. Why are we talking about robotics in supply chain now? (1:53)The data implications when it comes to using AI in robotics. (3:14)GenAI: net job creator or job destroyer? (7:33)The new skills that factory and warehouse employees will need. (09:53)How the fast food, hi-tech, and pharma industries are experimenting with robotics. (13:30)The geographical impact of automation on nearshoring and reshoring. (15:15)How can CSCOs and COOs build the business case for investment in new-age robotics? (17:53)Our predictions on what the automation of operations looks like in 10-20 years. (21:07)

Looking to shift to an AI-powered supply chain? Easier said than done. Leaders everywhere are struggling to move AI past the pilot phase or are suffering embarrassing public blunders. In this conversation, the Zero100 team breaks down the challenges stalling supply chain's AI revolution, and shares tips for success from the companies doing it right. Featuring: Chief Content Officer Matt Davis, VP Research Lauren Acoba, and VP Research Steve Hochman. How operations leaders are doing when it comes to AI. (2:02)The leadership skills needed to bridge the AI say-do gap. (6:23)Supply chain's data readiness conundrum. (7:40)How Amazon and Procter & Gamble develop successful AI solutions. (10:47)The recipe for workforce success in the age of AI. (13:58)How to win board buy-in. (16:14)The coolest AI use cases in operations today. (19:18)

Is SHEIN a supply chain role model or a cautionary tale? In the latest episode of the Zero100 Podcast, Chief Research Officer Kevin O'Marah, VP Research Geraint John, and VP Research Steve Hochman dissect the AI breakthroughs and red flags embedded in the fast-fashion brand's operating model, offering both lessons and warnings for leaders across industries.SHEIN's impact on the retail industry. (00:40)What supply chain leaders across industries can learn from SHEIN. (04:02)The secrets of SHEIN's revolutionary operating model. (07:47)The red flags in SHEIN's supply chain and the fast-fashion industry at large. (11:12)How APAC companies got the leg-up on supply chain resilience. (16:33)What the future holds for SHEIN. (19:06)

At Zero100 we're obsessed not just with the technology to reinvent supply chains, but also the talent that will power the reinvention. So, we sat down with four leaders at The Estée Lauder Companies Inc. to get into the nuts and bolts of their supply chain talent strategy and find out how they're future-proofing their workforce.

In this episode, we speak to Magne Setnes, Chief Supply Chain Officer at HEINEKEN. He shares how HEINEKEN is deploying genAI at scale, the importance of diversity of thought alongside functional expertise within teams, and his belief in the fact that supply chain and IT are intertwined, depending on each other to meet the demands of customers today.

In this episode, we delve into the details of Cummins' supply chain transformation journey.Mario Guerendo, Executive Director – Head of Global Supply Chain IT at Cummins sits down with Zero100 to share his experience of digitally integrating a historically decentralized supply chain.We hear about the processes powering this transformation, and the challenges and successes they're facing on their journey. Mario also gives his view on the emerging technology that could change supply chains in the years to come.

Today's episode welcomes Paula Natoli, Director of Strategic Industries, Supply Chain, and Logistics at Google Cloud. Paula shares her insights on a data-driven approach to solving supply chain challenges, using digital customer insights to enhance demand forecasting, and applying AI in the context of manufacturing defects. She also talks about supply chain as her “family business” and how her career path has always been intertwined with digital technology.

In our last episode of the year, Zero100's own Kevin O'Marah, Co-Founder and Chief Research Officer, and Lauren Acoba, Principal Research, share their top predictions for supply chain and operations in 2024. From the untapped potential of generative AI to resiliency in the context of globalization, Kevin and Lauren go deep on the developments they believe will impact strategy in the boardroom next year.Bold, action-oriented, and grounded in Zero100 proprietary data, listen now for the specifics of their predictions and to consider how you can use them as part of your 2024 strategy.

Today's episode welcomes Jennifer Han, Chief Product Supply Officer of Nutrition at Unilever. In the interview with host Mike Silverman, Jennifer shares her experience managing their supply network in China during COVID, her achievements including getting WEF Lighthouse certification for three factories, and her work applying AI technology and regenerative agriculture practices to Unilever's global nutrition business.

We're diving into Walmart's supply chain, speaking to their Executive Vice President of Sourcing, Andrea Albright. Lauren Acoba, Principal Research at Zero100, interviews Andrea about her experience overseeing Walmart's private brand labels. They discuss everything from rethinking sourcing's impact across the value chain to bringing in outside perspectives to fuel innovation.

Season 2 of our podcast kicks off with guest Leila Jalai, SVP of Global End-to-End Planning and Go-To-Market for the sportswear company Under Armour. The company's mission is to make athletes better… and Leila's mission is to make planning better.

Looking for a truly global supply chain case study, we visited London and spoke with leaders in Manila, Durban and Mexico City, delving into the details of Unilever's transformation when it comes to Customer Operations. We interviewed Juan Carlos Parada (Global Head of Customer Operations), Simon Smith (VP of Customer Experience), Navdeep Singh (VP for Customer Operations in Southeast Asia), Peter Lamplough (Head of Customer Operations in Africa), and Regina Montes (Lead for Customer Experience in Mexico). This episode is hosted by Mike Silverman, Zero100 Research Director. For the full story visit: https://zero100.com/unilever-global-supply-chain-reboot/

The Covid-19 pandemic shook global supply chains and woke up both the public and business world to their critical value. For our latest In Conversation episode, Mike Silverman interviews John Dickson just before retiring as Chief Procurement Officer at AstraZeneca. Dickson shares his perspective as he closes a chapter on 30+ years in procurement across pharma, consumer goods, and auto industries.

In today's episode, we're talking about supply chain planning and execution, and how they are driving new levels of agility and resilience, with three unique perspectives. First, Zero100 Research VP Steve Hochman shares our new Regenerative Business Planning strategic framework. Next, Juan Carlos Parada, Global Head of Customer Operations discusses Unilever's transformation with a new tech stack that's evolving how they plan and execute across their global supply chain. And finally, we'll speak with Aera Technology CEO, Fred Laluyaux about how AI-powered decision intelligence connects the dots between insights and execution. The episode is hosted by Catherine Parry, Head of Communications at Zero100.

Hungry for a supply chain AI case study, we visited global food delivery company Deliveroo in London to delve into their machine-learning-powered logistics technology and go behind the scenes at a Deliveroo HOP dark store to share insights back with our Zero100 Community. We interviewed senior leaders at Deliveroo: Devesh Mishra (Chief Product & Technology Officer), Charles Wren (VP of Delivery Product & Global Operations), Mahana Mansfield (VP of Science) and Suzy McClintock (VP of Grocery & Retail). This episode is hosted by Mike Silverman, Zero100 Research Director.For the full story visit: https://zero100.com/deliveroo-ai-powered-delivery-logistics/

Today's episode is a conversation with Peter Anderson, the Chief Supply Chain Office of WestRock, one of the largest paper and packaging companies globally. Our guest host is Angel Mendez, 30-year supply chain veteran, who sits on the Peloton board of directors and the Zero100 board. Together they discuss a strategic breakdown of how WestRock is making its supply chain more sustainable, applying digital technology, sharing more data, and rethinking supply chain education and leadership.

Tech-enabled solutions, including real-time logistics visibility, demand sensing and forecasting, programmatic logistics, and data transparency, are increasing visibility that is needed in supply chain planning.In this episode, Colin Gilbert, Head of Research Science at Zero100, talks with three leaders of supply chain technology companies: Chakri Gottemukkala, CEO and Co-Founder of o9 Solutions, Karl Siebrecht, Co-Founder and CEO of Flexe, and Tim Bertrand, President of Worldwide Field Operations at Project44.SHOW NOTES: Chakri Gottemukkala | o9 Solutions Karl Siebrecht | Flexe Tim Bertrand | Project 44 Zero 100 Forum o9 Solutions and project44 Accelerate Their Partnership to Support Enterprises with Enhanced End-to-End Supply Chain Planning Project 44's Supply Chain Crisis Tracker Flexe: Boost Supply Chain Cost Savings. Invest in Structural Supply Chain Flexibility o9 solutions: Solving supply chain visibility with six next-gen capabilities Are We Ready to Rethink Our Supply Chains? Zero100 Live

Digitization, technology and shifting population trends are creating dramatic changes in the global workforce. So, how can supply chain organisations navigate them? Join us as Kevin O'Marah, Co-Founder of Zero100, dives into labour economics with Professor Marianne Wanamaker, Executive Director of the Howard Baker Centre for Public Policy at the University of Tennessee and Colin Gilbert, Head of Research Science at Zero100, to explore how next-generation supply chains will transform ways of working and workforce requirements, creating the need for new skills, roles and responsibilities.SHOW NOTES: Marianne Wanamaker | University of Tennessee Kevin O'Marah | Zero100 Colin Gilbert | Zero100 The Global Supply Chain Institute at the University of Tennessee The Robots Are Coming! AI Is For Everyone Procurement technology trends to keep an eye on Labour Force Participation Rate (US) Family Needs Affect U.S. Labor Participation of Prime-Age Workers Grainger Named One of the Fortune Best Workplaces for Women™ in 2022 Grainger Teams Up with The Mom Project to Welcome More Parents to the Workplace Unlocking the Industrial Potential of Robotics and Automation World Economic Forum's The Future of Jobs report 2023 Volkswagen: Preparing and upskilling auto workers for the EV revolution

Uncertainty and disruption have become the new normal for supply chains worldwide. To maintain agility despite economic instability, digital initiatives are critical in both predicting and reacting to disruptions. Today's episode is hosted by Marc Engel, Independent Board Member and Zero100 board member. Marc speaks with Mario Rivera, Chief Supply Chain & Logistics Officer for CVS Health, Javier Varela, COO of Volvo and Jiahui Yin, COO of On Running about the importance of agile mindsets, AI and data analytics, and overcoming scarcity in supply while modernizing warehouse systems. SHOW NOTES: Marc Engel | Maersk Mario Rivera | CVS Health Javier Varela | Volvo Cars Jiahui Yin | On Running Zero 100 Forum Inside CVS Health's Modernization Strategy Volvo Car Global CEO: Electric vehicles are the future – you best get ready On to Optimize Supply Chain with Setlog's system Digital Twins Break Into the Boardroom How can managers make their supply chains more agile? What E-Commerce Supply Chain Management Really Means

Today's episode is part of our In Conversation series and features Jim Rowan, CEO of Volvo Cars. Volvo has long been a pioneer in the automotive industry, setting standards for safety and technological advancement. Jim chats with Zero100's Head of Communications, Catherine Parry about his career learnings so far, Volvo's commitment to EVs, and the importance of technology and leadership in the pursuit of sustainability.SHOW NOTES: Jim Rowan | Volvo Cars Zero100 Forum AI and Machine Learning through Digital Twins DfX Is the Key to Circular Supply Chains in Automotive and Aerospace ERP vs MRP: Key Differences and Features Volvo Car Global CEO: Electric vehicles are the future – you best get ready Choking on Scope 3 GHG: Tech Vendors to The Rescue on Carbon Management Stress Test Your Digital Roadmap for Resilience and Recovery

Digitization is now essential for the success of almost any supply chain, but the disparity of access to technology and expertise is restricting millions of businesses, and in turn, the overall advancement of the supply chain industry. In today's episode, Matt sits down with Teresa Carlson, president and chief commercial officer at Flexport, Pervinder Johar, CEO of Blume Global, and John Sicard, CEO of Kinaxis, to discuss the importance of democratizing supply chain technology.SHOW NOTES: Teresa Carlson | Flexport Pervinder Johar | Blume Global John Sicard | Kinaxis Zero100 Forum Blume Maps – adapting freight shipment routes Kinaxis: Supply chain transformation for lasting innovation Flexport: Can software simplify the supply chain? Fortune Global 500 Scope 3 Carbon Victory Needs Sector-Level Collaboration Organisational Design for ESG Accountability ChatGPT & supply chain: a match made in heaven? Local Supply Chains and Small Business: A Tech-Enabled Boost to Decarbonization

Now more than ever, supply chains live at the nexus of the global economy, sustainability and technology. As a result, supply chains have never been more critical to economic, environmental and social progress around the world. In today's episode, recorded live from Zero100's annual Forum conference, Kevin unpacks the meaning of responsible supply chains – and what it takes to actually achieve them – with Anne-Laure Descours, chief sourcing officer at PUMA, Reginaldo Ecclissato, chief business operations and supply chain officer at Unilever, and Dave Clark, CEO of Flexport. SHOW NOTES: Dave Clark | Flexport Anne-Laure Descours | PUMA Reginaldo Ecclissato | Unilever Zero100 Forum Flexport: Make a Positive Change. Go Carbon Neutral. PUMA & the environment Unilever: Climate action What is ESG? Bloomberg predicted trends to 2030 Anne-Laure Descours discusses sustainability marketing Choking on Scope 3 GHG: Tech Vendors to The Rescue on Carbon Management  How to get to a sustainable supply chain 'Green-hushing' is the new greenwashing Future of Supply Chains from TPM

Digital innovation and investment in social media and e-commerce has created an imbalance in the balance of power in supply and demand, while supply chain digitization lags significantly in comparison. This bullwhip effect, which is being amplified by social media, is getting louder and increasingly more complex as consumers demand more transparency from manufacturers. In today's episode, recorded live from Zero100's annual Forum conference, Matt chats about the impact of TikTok and Gen Z on sustainable supply chains with climate communicator, influencer and lecturer Nicole Loher and Zero100 research director Mike Silverman. SHOW NOTES: Nicole Loher Zero100 Forum #SupplyChain TikTok TikTok Supply Chain TikTok ban pushed blocked in Senate The Bullwhip Effect in Supply Chains The Prof G Pod: 2023 Predictions FIT (Fashion Institute of Technology) IPCC (Intergovernmental Panel on Climate Change) Sixth Assessment Report Consumers care about sustainability—and back it up with their wallets Demand Driven to Zero Carbon: The Infinite Loop Bloom over Doom | Move to Zero | Nike

Water is critical to both mitigating and adapting to the effects of climate change. It's also essential to supply chains – from growing crops to manufacturing, to how consumers use products. In recognition of World Water Day, Kevin is joined by Emilio Tenuta, the SVP and chief sustainability officer at Ecolab, and Carmen de Miguel, the strategic marketing manager for the water and wastewater segment at Schneider Electric, for a conversation about the digital solutions at the heart of tackling increasing global water insecurity. Show notes: World Water Day Emilio Tenuta Ecolab Carmen de Miguel Schneider Electric A wave of change: The role of companies in building a water-secure world (CDP Global Water Report 2020) Alliance for Water Stewardship Ecolab Smart Water Navigator Ecolab Water Risk Monetizer Water Flow Intelligence Ecolab Global Intelligence Center BRK Ambiental Doug Baker Christophe Beck Ecolab Global Survey 2023 UN 2023 Water Conference Water Resilience Coalition: A CEO-led initiative committed to reducing water stress by 2050 World Resources Institute