Podcasts about general sales manager

Today's show features: Todd Caputo, President at Todd Caputo Consulting Jen Morand, President of Chicago Automobile Trade Association Doug Horner (@benzsandbowties), General Sales Manager at Mercedes-Benz of North Olmsted This episode is brought to you by: Nomad Content Studio – The team behind the dealers you actually see online. Nomad works in your dealership to build a brand new pipeline of sales driven by social media content. They're the same team behind names like George Saliba, Benzs & Bowties, and EV Auto—dealers who've built national brands and sold more cars in the process. If you want your dealership to be next, head to trynomad.co and book a call. Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.twitter.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ dealershipguy.com

Chad and Danica discuss mobile servicing with Ford of Galesburg, recalls, detailing packages, new and pre-owned vehicles on the lot, and more on the WRAM Morning Show.

In this inspiring episode, Dr. Jennifer L. Baker and co-host J. Fotsch sit down with Aaron Swanson, General Sales Manager at Springfield Nissan & Kia. More than a business leader, Aaron is a husband and father who understands the power of leading by example. He shares how his workplace has embraced the Good Dads mission—not just financially but through hands-on support and community involvement.   Whether you're launching a fatherhood initiative or looking to partner with local businesses, this episode explores how meaningful partnerships begin with genuine relationships and shared values. Episode Highlights [01:12] "I have twins that are 19… and a 12-year-old. They're the reason why I do all of this." [02:34] "Being a good dad impacts who you are at work. The full circle is great—it builds better employees and stronger communities." [04:08] "Businesses want people who aren't dealing with chaos at home. Supporting fatherhood makes good business sense." [06:12] "  We use our commercials to spotlight causes like Good Dads—it shows we're part of something bigger than just selling cars." [16:01] "You only need one person to get started. Then build from there—one dad, one conversation, one step at a time."

Chad discusses the inventory at Ford of Galesburg, the growing service department, and more on the WRAM Morning Show.

Chad and Danica talk popular models, full-service details, service and parts service, financing, and more on the WRAM Morning Show.

It was all about cars on our show Tuesday, as we were joined by Ben Jeffreys, General Sales Manager of Hallman Auto Group. We got an idea on the state of the market, new features, and pro buying tips.

Today we are relaunching our Agent's Playbook podcast series with our new General Sales Manager, Jason Nagy, here at RE/MAX Premier Realty. We seek to find the reason and importance of brand and it's recognition/reputation within the real estate world. How does it impact the outward facing marketing for potential leads? Let's discuss. ➡️➡️ Don't forget to like, subscribe, and leave your thoughts in the comments!

Today we are relaunching our Agent's Playbook podcast series with our new General Sales Manager, Jason Nagy, here at RE/MAX Premier Realty. We seek to find the reason and importance of brand and it's recognition/reputation within the real estate world. How does it impact the outward facing marketing for potential leads? Let's discuss. ➡️➡️ Don't forget to like, subscribe, and leave your thoughts in the comments!

The Millionaire Car Salesman Podcast is back with another action-packed episode! Join Host LA Williams, Vice President of Dealer Synergy, and special guest Larry Brianard, General Sales Manager at Dennis Dillon CDJR, as they delve into the intricacies of becoming a top-performing car salesperson! In this episode, LA and Larry discuss the transformation from selling vacuum cleaners to dominating the car sales industry with actionable sales techniques and ethical practices! Larry Brainard opens up about his journey, sharing powerful principles that have driven his success, including the importance of asking the right questions and building trust with customers. LA and Larry dive into a step-by-step guide on executing flawless test drives and product presentations to ensure that every sales interaction is not only professional but also highly effective! Don't miss this episode packed with practical tips and inspiring stories that will elevate your sales game to the next level!   Key Takeaways Sales Principles: Larry emphasizes key principles such as "how you do anything is how you do everything" and the importance of listening to customer needs to drive successful sales. Process Mastery: The episode underscores the necessity of not skipping steps in the sales process, from initial greetings to finalizing the deal, ensuring all customer interactions are thorough and genuine. Conscious Competence: Larry explains the four levels of competence, focusing on the importance of reaching the stage of being unconsciously competent to perform at peak levels without second-guessing. Customer Trust: Building trust with customers through consistency, transparency, and effective product presentations is highlighted as a cornerstone of sales success. Test Drive Techniques: Larry shares detailed strategies for conducting impactful test drives, making sure that both the primary and secondary drivers feel engaged and valued.     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more! Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today! Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential. Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!     Unlocking Sales Excellence: Insights from Top Automotive Experts Key Takeaways Mastering the Sales Process: Consistency and a deep understanding of each step in the sales process prevent shortcuts and ensure thorough engagement with customers. Effective Customer Engagement: Building a strong rapport through active listening and addressing the unique needs of each customer elevates the sales experience. Importance of Training: Continuous training and moving beyond conscious competence to intuitive expertise set-top sales professionals apart.     Introduction In the competitive world of automotive sales, mastering the intricate art of customer engagement and sealing deals is paramount. The Millionaire Car Salesman Podcast recently featured Larry Brainer, Internet Director and Trainer for the Dennis Dillon Auto Group, who shared invaluable insights into becoming a top-tier automotive salesperson. This article unpacks Brainer's approach, emphasizing core principles such as adhering to a structured sales process, effective customer interaction, and the indispensability of rigorous training.   Mastering the Sales Process Adhering to a structured process in sales ensures that every customer interaction is thorough and leaves no room for error. As Larry Brainer puts it, "If you shortcut your process, you shortcut your paycheck." This principle was echoed throughout the podcast and forms the bedrock of Brainer's philosophy. Brainer recalls his own experiences in vacuum cleaner sales, which laid a solid foundation for his automotive career. Dealing with high-stakes sales on a tangible yet less glamorous product taught him the value of a disciplined approach. Success in the automotive industry demands that salespeople never skip steps, even when customers try to steer the conversation prematurely towards pricing. Consider his advice during vehicle presentations: "Larry, you said you're towing your RV up over Horseshoe Bend Pass… In a minute when we drive it, you're going to love the fact that…" This narrative not only builds anticipation but ensures that the customer sees the vehicle's value firsthand before discussing numbers. Maintaining control of the demonstration and systematically verifying feature claims – from torque to sound insulation – affirms trust and validates the salesperson's expertise. The consistency in executing these steps imbues the entire process with professionalism, ensuring that potential buyers feel comprehensively catered to. It's this meticulous attention to detail that sets seasoned professionals apart from amateurs.   Effective Customer Engagement Understanding and meeting the unique needs of each customer is a hallmark of effective engagement. Brainer emphasizes active listening, asserting, "Good questions get good answers, better questions get better answers, and better listeners ask better questions." This approach allows salespeople to uncover clients' deepest needs and tailor their sales strategy accordingly. For instance, Brainer recalls a time with a customer named Helen. Her primary concern was safety, stemming from a recent accident involving a friend. By directly addressing her fears and showing her the features of a Lincoln Navigator, Brainer built a critical emotional connection. He stated, "Larry, I want to know that if I hit somebody, I'm going to win." This kind of engagement goes beyond mere product features; it taps into the customer's personal concerns and aspirations. Another illustrative story involves a couple buying an F-450 truck. Knowing that involving both decision-makers was crucial, Brainer ensured both the husband and wife drove the vehicle, making both feel equally valued in the decision-making process. Effective engagement involves anticipating needs and preemptively addressing concerns. Brainer's methods demonstrate that sales are not merely transactions but relationships built on trust and mutual respect. This deep level of engagement transforms sales encounters into memorable experiences, fostering lasting customer loyalty.   Importance of Training Brainer's stories highlight the critical role of training in sales excellence. Drawing on Vince Lombardi's wisdom, he underscores the importance of practice, "An amateur practices until they get it right. A professional practices until they can no longer get it wrong." The path to sales mastery involves moving from conscious competence, where actions require deliberate thought, to unconscious competence, where skills are performed effortlessly. This transition is crucial, as it frees up mental bandwidth to fully engage with customers and respond to their cues dynamically. Reflecting on his journey, Brainer's initial stint in training came from demonstrating superior product knowledge in sales training sessions. His ability to perform polished walks-around showcases how immersive practice builds confidence and competence, both of which are visible and felt by customers. He shared, "It's not what you say, it's how you say it." This highlights the need for salespeople to internalize their training so deeply that their delivery feels natural and unrehearsed. Regular, rigorous training transforms sales practitioners into experts who can predict and navigate customer interactions seamlessly. These trained professionals can then fully embody Zig Ziglar's idea that really good technique, in the hands of a really good person, becomes unrecognizable as technique – it simply feels like a superior service.   Synthesizing Insights Larry Brainer's approach to sales excellence intertwines a structured process, deep customer engagement, and relentless training. It is this triad that forms the basis of his successful methodology. The meticulous adherence to each step ensures nothing is overlooked, reinforcing the credibility and appeal of both the salesperson and the product. Building robust customer relationships by listening and responding genuinely to their needs transforms simple transactions into meaningful experiences. Training, continually pursued and refined, elevates a salesperson from a mere executor of tasks to a master of the craft. These principles do not merely add value to the automotive sales profession; they redefine it, setting a high bar for what it means to be an effective and empathetic salesperson. By internalizing these teachings, aspiring professionals can pave their own path toward unparalleled success in the automotive industry.  

Richard Weylman was orphaned at age 6 and he lived in 19 foster homes and attended 11 different schools. Rather than becoming the victim of those circumstances, he overcame them and he has had remarkable business success, including as an award-winning General Sales Manager of Rolls Royce to Head Sales and Marketing for the Robb Report, a Magazine for the Luxury Lifestyle from its inception until its record liquidity event.  A Hall of Fame inducted Keynote Speaker, Richard has also been inducted into the Customer Experience Hall of Fame for his legendary work helping brands engage with their customers and retain them.   He is the author of two international bestsellers, the latest of which, The Power of Why: Breaking Out in a Competitive Marketplace is in seven languages and is also a CEO Reads best seller.  His next book 100 Proven Ways to Acquire and Keep Clients for Life was released on March 12th, and is available for pre-order on Amazon, or your favorite bookstore. Finally, he is a Horatio-Alger nominee for his philanthropic work on behalf of orphans and widows.    Questions  ·      Could you share with us in your own words a little bit about how you got from where you were to where you are today? ·      This new book that was released almost 3 months now it's been out the book, 100 Proven Ways to Acquire and Keep Clients for Life. Could you share with our listeners maybe 3 overarching themes that the book covers? And who is the book really geared towards? ·     In your research, when you were talking to your different clients about the different ways that you can acquire and keep clients, did you find that there were some industries that were thriving with these four things that you've mentioned, based on the research and others? ·      Now Richard, could you share with our audience maybe one or two books that you've read, it could be a book that you read a very long time ago, or even one that you've read recently, but it had a great impact on you. ·      Now, Richard, could you share with our audience what's one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. ·       Where can listeners find you online? Highlights  Richard's Journey Me: Now, we always like to give our guests a little opportunity to share a little bit about their journey. Could you share with us in your own words a little bit about how you got from where you were to where you are today?    Richard shared that the key thing is when all of this stuff, he was an orphan, as mentioned in his introduction, and that was very kind. But he was orphaned, and he lived in 18 foster homes, went to 11 different schools. So, you learn just from life experiences, how to understand, how to adapt, how to connect, in his case with the people with whom he was living. But he thinks we all go through this similar journey in life, you learn how to connect or not with individuals. So, that really became the premise for all of his speaking and consulting.  And they are a research-based consulting firm, they do a great deal of research about what the consumers' looking for, why they're looking for it. And most importantly, how salespeople, marketing people, business people can connect with the expectations, let's use that word, expectations of the consumer. So, that's what prompted his first book, Opening Closed Doors, Keys to Reaching Hard to Reach People then The Power of Why: Breaking Out in a Competitive Marketplace, which was mentioned. And those are in seven languages.  And now his recent book, which really manifested itself after about October he would say in 2019, in the fall of 2019, it occurred to him that people were no longer talking about service anymore. They talked to people in their consulting projects, how would you rate the service of this company, and people didn't want to talk, they would say, “Well, the service is good. But let me tell you about the experience I had.” And it dawned on him that what people are really focused on good service is a minimum expectation today, what people really want, really want is an elevated experience, somebody who's thoughtful and kind and caring, and empathetic. So, that became the premise for the current book that's just come out, which is number one on Amazon hot new release. So, is that helpful?   About the Book – Who the Book is Geared Towards and it's Overarching Themes – 100 Proven Ways to Acquire and Keep Clients for Life Me: So, you have this new book that was released almost 3 months now it's been out. And you said it's number one on the hot new list for Amazon. Could you share with our listeners maybe 3 overarching themes that the book covers? And who is the book really geared towards?   Richard stated that that's it's a great question. The book itself is really geared, we'll start there, who reads this book? Anybody in sales, marketing, service, leadership, he's had over 2000 individuals that he knows of that are in either leadership roles or top advisors, top salespeople who have sent him emails because of the epiphany moments they've had in it and the reason he thinks that so many different types of people, it doesn't matter what industry, he's got people in real estate, he got a bunch of emails this morning, people in real estate, attorney, doctors, he had a dentist sent him an email, hairdresser.  So, it really doesn't matter what industry you're in. What really matters is do you want to acquire and keep your clients for life? And he guesses the obvious question is, “Why wouldn't you want to keep your clients for life, given the cost of acquisition?”  So, when he wrote the book, he didn't write it for any industry, he wrote it for individuals that really did want to, shall we say, connect with their customers or their clients in such a way that those individuals would never buy from anyone else in their space. And it really is the premise is to understand the lifetime value of a customer or a client.   And a lot of business owners, and certainly salespeople, we don't often think about the lifetime value, we sell somebody something and we see it as a transaction. When you sell someone, it's not the end of something, it's the beginning of what could very well become a lifetime relationship with that individual every single time they need something that you may offer, they can reach out to you, and they become a customer for life. So, the question is, how do you do it? So, that's where the premise of the book came from and who he wrote it for.   So, one of the overarching themes in interviewing literally hundreds, hundreds and hundreds of consumers. And the number really reaches over 1000 in all of their consulting work over the years from 2019 until now when he wrote the book, he would ask people, “What is something someone can do, or a company can do to get your attention and keep you as a client for life?”   And they would tell him that, and they began to write those down. And that's how he came up with the 100 Proven Ways. He didn't set out to do 100 proven ways, but what they found out is today, there are four things people look for, these are the overarching themes. They want an individual and company that is thoughtful. In other words, they'll go the extra mile, do the extra thing, take the extra moment.   Secondly, someone that's kind, will think about things from their perspective and do things that demonstrate kindness to them as an individual.  Thirdly, someone that cares, cares enough to find out what they really want, what they really need, and what is the right, shall we say, item for them? The right haircut, the right prescription, the right legal advice, the right advisory advice, whatever, they want somebody that cares about them.  And last but not least, they want someone in a company that's empathetic, someone that shall we say, demonstrates that even though I'm saying it's unique to me, my problem, and you've heard it 100 times as a salesperson, you know it's not unique. For me, it is unique. So, I appreciate your willingness to be empathetic. So, four things, thoughtful, caring, kind, empathetic, those are the overarching things.   Industry Insights and Best Practices Based on Research from Book Me: So, they need to be thoughtful, they need to be kind, they need to be caring, and they need to be empathetic. In your research, when you were talking to your different clients about the different ways that you can acquire and keep clients, did you find that there were some industries that were thriving with these four things that you've mentioned, based on the research and others?   Richard stated that it's really interesting Yanique mentioned that, and it's not so much industries, it's companies within that are doing well. Most industries are still in the transaction mode. Go to a restaurant, it's a transaction. If you order something online, it becomes a transaction. And as a result of that, people are looking for other options.   So, what's happened is a few companies have really jumped to the front. And he'll just give you a couple of example, in the United States; they have a company called Chick-fil-A. Chick-fil-A is a chicken sandwich is basically what it is. He knew the founder, his name is Truett Cathy and they did a lot of traveling together, meetings together. And he would often say him, “Richard, now remember, we got to remind the crew here that we're not in a chicken business, we're in a people business.”  So, they're closed every Sunday. So, that means if you want to put a characterize that differently, they're closed 52 days a year, that would mean they closed November 10 and re-open January 1, that's 52 days.  They have the highest revenue per store than any other food franchise in the world. And they're closed from November 10 to January 1, and they're not open 24/7.  So, the question is, why is that happening?  Yes, it's a great chicken sandwich granted, but you get a chicken sandwich pretty much anywhere. What they really are known for is please, thank you, and my pleasure. And people sit in long lines at their drive thru, which are two and three lanes wide because people there say please, thank you, my pleasure. That's one brilliant example of how they do it.  Give me another example, in the food industry, this company, for pets, and that company is called Chewy.  Now, how has Chewy done, this young kid had started he said, when manufacturers and sellers of food products and other products for pets, they need to realize pets are part of the family.  So, they need to take a family orientation and be kind, thoughtful, caring and empathetic with their customers about their pets.  Well, they've done that, and just a quick, he (Richard) was speaking, he speaks all over the world. He's spoken at the Pegasus Hotel there in Jamaica many times for various conferences, and he will tell you that he was speaking at a conference in Nashville, Tennessee, he told the story of a woman who had posted on LinkedIn.  She posted that she had a standing order with Chewy, this was in November when he was speaking, and her order for the cat food had just arrived.  She posted on LinkedIn, “The cat food came, I called Chewy and said my cat has died. And I want to return the cat food. They said absolutely not; donate it to the local shelter. And we'll give you 100% credit on the bill.” The audience goes wow. And he said but that's only half the story. The other half that she wrote about was 3 days later, she got a bouquet of flowers, and a condolence card from the Customer Service Rep at Chewy. At that instant, this woman stood up in the middle of this ballroom of about 1000 people and scream, “That was my cat.” and held up her phone. She said, “I posted that this morning. I've already got 147 likes.” And at that moment, he just stopped and said, “Ladies and gentlemen, what does this tell us about Chewy?”  And the whole room starts chanting, “We're switching to Chewy.”  So, there's a message here. And it's the undercurrent of what's going on in business around the world. And it's not just in the US. He'll be in France again in October speaking in a large conference there; he goes to Asia a lot. And everywhere you go, people are really interested in doing business with individuals that are kind, thoughtful, caring, and empathetic and once he realized that, and then people began to share these ideas, if you would do this, I would be a loyal customer, he just thought it'd be helpful to put that out in the marketplace for anybody, regardless the kind of business you're in. Because it makes a big difference in your life. He heard from a guy that sells hot water heaters to hotels, and he said this book changed his business completely. So, that's the difference.   Books that Have Had the Biggest Impact on Richard When asked about books that have had a great impact, Richard shared that one particularly, there's a series, his name is Bob Burg. And he's written a book, the original book, he was a co-author of a book called The Go-Giver: A Little Story about a Powerful Business Idea that is international bestseller, sold a couple million copies, what a fabulous book for anybody to read. And that would be one he'd recommend.  And another one that he has co-authored with a guy named Jeff West is called Streetwise to Saleswise: Become ObjectionProofÔ and Beat the Sales Blues, it's really a great book, it just came out he would say a few months ago. And it's really a story, they write it in a story format and what he means by that is that it's like you're reading a novel, well, it is a novel. But as you're reading the novel, it's written in a way that allows you to understand various things you can do in shall we say in business to expand your influence, to make a significant impact and to really make a difference.  Now, The Go-Giver book that he wrote, he's done a series Go-Giver Leader, The Go-Giver Sell More, and those are really dynamite books. But The Go-Giver, the original book is just oh my God, what a great book and they've sold millions of copies all over the world.  And then the other one is Streetwise to Saleswise, another great book by he and a guy named Jeff West. That book has been out maybe a couple of months, but it's called Streetwise to Saleswise, and it's really written around the city of New Orleans and sales individual that went out there to shall we say, be in the sales business, it's a fabulous read, particularly people like novels that have read really great nuggets on how to be a better salesperson.   What Richard is Really Excited About Now! When asked about something that he's really excited about, Richard shared that the book is doing extraordinarily well, he's been very grateful for that. It's been selected as the lead book for the London Book Fair and the Frankfurt Book Fair this year, which is a blessing. But what he's most excited about is he's getting in front of more and more audiences, he's in the Keynote Speaker Hall of Fame, and the Customer Experience Hall of Fame, and all of that is wonderful recognition. But what is really wonderful is when he has the privilege of being on the platform, and being able to share with audiences' ways in which they can elevate their client or customer experience, and stand apart from the competition, and that's what he's most excited about. He's got a lot of speaking engagements coming up this fall, and in places all over the world. And just to be a blessing to those people and to bring them some thoughts that perhaps they've never had, or to have reinforced that which is that they're doing so they really feel as though, “You know what, I'm on the right track, and we're going to continue to win more business.” So, those are the things that excites him.    Where can listeners find Richard online? LinkedIn - Richard Weylman Website - http://www.richardweylman.com/ Richard shared that on the website, there you can download a chapter of his book free, you can read it, you can also order the book there of course. There's also, he does a great deal of media, he guesses there's probably 25 or 30, ABC, CBS, NBC and, Fox, both TV and radio segments there, you just click on media and you can listen and watch those on various topics.   And then also under videos, you'll see a link there, you can go to learn services. And he puts up about he's going to guess 25 little video vignettes are a couple of minutes long that you can enjoy, they're all free, just wanted to plant those in your life. You can sign up for his performance tip that's the down at the bottom of every page but every 10 days he sends out researcher tips to about 20,000 people or subscribers, so it'd be wonderful if you subscribed.  So, you want to go to www.richardweylman.com if you want him to speak at your conference, or at your upcoming meeting, whatever the case might be, there's a form there, fill it out, he responds to those. He actually gets those himself, he'd be happy to partner with you, and find a way that they can bring some additional learning to your organization, to your people so that they can elevate their business performance as well.   Me: All right. Thank you so much for sharing, Richard. We just want to extend our deepest gratitude to for taking time out of your very busy schedule and hopping on this podcast. You shared some great insights and nuggets as it relates to some of the keys that you need to focus on in order to acquire and keep your clients for life especially based on the research that you did. And we love the examples that you gave, they were definitely relevant and something that I believe will motivate the audience to definitely go out and get a copy of your book, whether it be in soft or hard copy so they can try and elevate their own client experiences. So, thank you again.    Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest    Links •     The G0-Giver: A Little Story about a Powerful Business Idea by Bob Burg •     Streetwise to Saleswise: Become ObjectionProofÔ and Beat the Sales Blues by Jeff West   The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Welcome to an engaging episode of the Millionaire Car Salesman podcast, where host Sean V. Bradley sits down with Roy "The Wolf" Davila, General Sales Manager at Mike Terry Auto Group, to discuss the evolving landscape of car sales and dealership operations. This episode dives deep into the intricacies of the modern automotive industry, emphasizing the importance of training, innovative solutions, and maintaining a winning culture within dealerships! In this enlightening conversation, Sean and Roy explore current challenges in the automotive industry such as HR deficiencies, the integration of AI, and the value of outsourcing to deal with staffing issues. They also discuss the significance of purpose-driven management and how to navigate the post-pandemic market to keep dealerships thriving! Don't miss this episode packed with valuable insights and strategies to help you stay ahead in the ever-changing automotive industry!   Key Takeaways Embrace AI in Dealerships: Utilizing AI, such as Podium's solutions, can bridge staffing gaps and enhance lead follow-ups, ensuring no opportunity is missed. Outsourced BDC in Belize: Dealer Synergy's new initiative offers an outsourced call center in Belize, providing a cost-effective and efficient way to manage lead generation and follow-up. Relationship Building & Training: Focusing on strong interpersonal skills and continuous training helps sales teams better engage with customers and adapt to market changes. Purpose-Driven Leadership: Motivating teams involves more than just financial incentives; it requires building trust, providing support, and aligning with employees' personal and professional goals. Navigating Post-Pandemic Challenges: Dealerships must adapt to the residual impacts of the pandemic, including handling negative equity and evolving customer expectations.   Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/industry/automotive-oem/ to learn more! Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today! Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential. Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!     Unlocking Automotive Mastery: AI Integration and Transformative Leadership Key Takeaways: Artificial Intelligence (AI) as a Game-Changer: Utilizing AI transforms HR deficiencies by enhancing customer follow-ups with unprecedented efficiency. Purpose-Driven Leadership: Tapping into employees' purpose significantly heightens engagement, loyalty, and performance. Comprehensive Training: Essential for equipping salespeople with necessary skills, integrating relationship building, effective communication, and detailed vehicle knowledge. The automotive industry is evolving at a breakneck pace, and the key to thriving in this dynamic environment is leveraging cutting-edge technologies combined with transformative leadership. The recent conversation between Sean V. Bradley and Roy "The Wolf" Davila sheds light on some of the most pressing challenges and groundbreaking solutions for dealerships today. Below, we delve into the core themes from their dialogue: utilizing AI to solve HR problems, the importance of purpose-driven leadership, and the vital role of training in the modern dealership.   Harnessing Artificial Intelligence to Revolutionize Dealership Operations As dealerships grapple with HR deficiencies, artificial intelligence (AI) emerges as a pivotal solution. Sean V. Bradley emphasized this point, noting that AI can bridge the gap where human resources fall short. One of the standout AI implementations discussed was Podium AI, which acts as a virtual sales representative, responding to leads and scheduling appointments 24/7. Bradley explains the significance: “The ability to have a team of artificial agents… means that you are all places at all times. Being omnipresent with AI can help a dealership that has HR deficiencies.” This statement underscores AI's potential to maintain continuous customer engagement, thereby maximizing sales opportunities. Roy Davila supports this by sharing his own experiences with AI in his dealership: “I've already had over 300 Internet leads… If I just relied on the personnel alone, that would not, I'd be dropping opportunities left and right.” This quote highlights the effectiveness of integrating AI into dealership operations and its impact on managing overwhelming lead volumes efficiently. AI's machine learning capabilities differentiate it from basic chatbots, as AI analyzes large volumes of communication data to adapt and improve interactions over time. Bradley mentions, “real AI… learns from what the person is saying… It gives it a more sophisticated type of conversation and response.” Thus, dealerships should embrace AI not just as a supplementary tool but as a central component of their customer engagement strategy.   Purpose-Driven Leadership for Maximum Employee Engagement An essential theme from the conversation is the importance of purpose-driven leadership. Davila stresses that leaders must embed purpose into their dealership culture to drive employee engagement and performance. He states, “In the absence of purpose, the only thing that's going to drive your people are titles and money.” Davila's approach at the Mike Terry dealership is a testament to this. By actively engaging with his team and demonstrating his own commitment and capabilities, he has been able to inspire and lead effectively. He shared his methodology: “I took turns. I picked up phones. I led by doing what I'm about to ask my people to do… You cannot come in boasting titles, positions or anything else like that.” This hands-on leadership builds trust and ensures that employees feel valued and motivated. Reflecting on this strategy, it's evident that employees are more likely to be loyal and driven when their leaders show a genuine investment in their development and success. The emotional deposits that managers make by supporting and working alongside their teams create a robust foundation for an engaged and high-performing workforce. As Davila concluded, tapping into the “purpose gene” helps navigate through challenges and fosters a resilient team ready to face any market conditions.   Comprehensive Training: The Cornerstone of Sales Effectiveness Both Bradley and Davila emphasize that continuous, comprehensive training is crucial for sales teams to excel, especially in a post-pandemic market where traditional sales tactics are obsolete. Training should extend beyond basic product knowledge to encompass relationship-building skills, effective communication, and a thorough understanding of the sales process. Bradley poignantly states, “You need to have a personality… be able to engage with another human being, be able to establish common ground, be able to humanize themselves.” This focus on rapport-building is a critical first step in the sales process that many salespeople overlook. Enhancing social skills ensures that sales professionals can connect with customers on a deeper level, fostering trust and making the sales experience more pleasant and effective. Communication skills also play a pivotal role. Bradley challenges dealerships to practice and refine their speech, much like a musician practices an instrument. “Where are you practicing neuro-linguistics? Where are you practicing the science of communication?” he asks, urging a more disciplined and structured approach to developing these skills. Moreover, understanding complex financial scenarios and vehicle functionalities becomes increasingly crucial as customers return post-pandemic, often faced with negative equity and financial insecurities. Davila highlights the need for empathy and problem-solving: “Hey, Sean, I apologize, man. Here's what I'm going to do. I'm going to come up with a solution.” This solution-oriented approach reassures customers and builds long-term loyalty.   Recapping Insights and Future Implications The automotive industry stands at a crossroads, with AI integration, transformative leadership, and comprehensive training emerging as pivotal elements for success. Utilizing AI alleviates HR constraints, dramatically improves customer engagement, and ensures consistent follow-up, vital for sustaining sales momentum. As dealerships face increasing lead volumes and customer inquiries, AI becomes indispensable. Purpose-driven leadership focuses on building a strong team culture, where employees are motivated by a sense of purpose and are willing to go the extra mile. Leaders like Roy Davila demonstrate that earning trust through action and embedding a deeper sense of purpose can significantly enhance team performance and loyalty. Comprehensive training is essential to equip sales teams with the tools they need to succeed in today's market conditions. From building relationships to mastering communication, training ensures that salespeople can navigate complex interactions and deliver exceptional customer experiences. In embracing these strategies, dealerships can navigate the evolving automotive landscape, ensuring sustainable growth and success. By focusing on innovative technologies, empathetic leadership, and in-depth training, the path forward becomes clear—one that prioritizes both employee development and customer satisfaction.  

Todd Lochner is a graduate of Louisiana State University with a degree in Marketing. During his freshman year in college, he joined the Louisiana Army National Guard. Shortly after graduating from college, Todd moved to Nashville, TN, to pursue a career in singing. Discovering quickly that the wheels of Music Row turn very slowly, he decided to sell cars to pay the bills; it was then he discovered his passion for the retail automotive industry.Over the past 25+ years, Todd has held several positions including Sales Associate, Finance Manager, New Car Manager, Used Car Manager, General Sales Manager, Director of Used Car Operations (for 9 stores), and General Manager. During Todd's tenure, he has managed to substantially grow the departments he has overseen and is known for streamlining processes and procedures to increase production, efficiency, and profitability. He is an award-winning manager with a proven sales record who encompasses extensive sales knowledge, coupled with creative ideas for product applications and a solid history of training personnel for success.https://www.principletoyota.com/

On this episode of The Healey Brothers Show, Jason Healey and Nicky Paraggio sit down with Austen Speirs, General Sales Manager, and Craig “CJ” Lewis, Sales Manager, from our Kia store. We dive into their journeys within the organization, exploring how they ascended to their current roles. They share insights on the training they underwent, lessons learned from various positions, and valuable advice for those aspiring to advance within Healey. Tune in to gain insider knowledge on career progression and leadership in the automotive industry. Don't miss this inspiring and informative conversation!

EPISODE SUMMARY: Paul Jacobs, Vice President and General Manager of Jacobs Media, shares his journey in the radio industry and founding a consultancy with his brother Fred Jacobs. He discusses his success in programming and sales and his work championing radio's future.On this episode of Chachi Loves Everybody, Chachi talks to Paul Jacobs about:Growing up in Detroit and starting a bagel delivery business as a kidWorking with his brother for the first time at WRIFThe collaboration between programming and sales and how he rose through the station ranks from sales to gmJoining his brother Fred at Jacobs Media and launching the Jacobs Media BlogNegotiating with Apple for CarPlay and the future of radio in the automotive industryAttending CES and the importance of Xperi and new technology to radio's futureHow constantly reinventing yourself and staying ahead of industry trends is key to long-term successHis advice for young people entering the industryAnd more!ABOUT THIS EPISODE'S GUEST: Paul Jacobs is the “suit” of Jacobs Media, rising up through the sales ranks to become a General Manager of a major market radio station at age 28. After graduating from Michigan State University in 1976 with a BA in Advertising, Paul immediately went to work selling radio for WNIC-FM in Detroit, where he realized one could actually make money selling air.After a brief stint working for the William A. Robinson marketing services agency in Chicago, where he created campaigns for Philip Morris and Seagram's, Paul struck gold when he was hired as an Account Executive at WRIF-FM in Detroit. This experience launched his sales management career, and four years later, he became the General Sales Manager for KZEW-FM in Dallas, and ultimately, the General Manager for KHYI-FM, also in Dallas. He was lured home to run WDFX-FM in Detroit, before joining Jacobs Media as its General Manager in 1991.Along with overseeing our day-to-day operations, Paul's main contribution has been the addition of sales consulting services. As an expert in all Rock formats, Paul has helped our clients open up new revenue streams by aiding them in their understanding of how to sell, market, and position their formats via sales training seminars. He's currently focused on helping broadcasters transform their business models from being primarily focused on radio, to taking a more “platform” approach, using content to appeal to new audiences and generate revenue. Paul is a true “radio champion” – someone who believes in the power of branding, and developing radio's inherent assets.ABOUT THE PODCAST: Chachi Loves Everybody is brought to you by Benztown and hosted by the President of Benztown, Dave “Chachi” Denes. Get a behind-the-scenes look at the myths and legends of the radio industry.PEOPLE MENTIONED:Fred JacobsEd ChristianBill RobinsonMarty GreenbergJay HoekerBill JacobsRoy and Walt DisneySteve JobsTim CookTim DavisSeth ReslerTom BenderAlan MulallyArt VuoloKatie GambrillABOUT BENZTOWN: Benztown is a leading international audio imaging, production library, voiceover, programming, podcasting, and jingle production company with over 3,000 affiliations on six different continents. Benztown provides audio brands and radio stations of all formats with end-to-end imaging and production, making high-quality sound and world-class audio branding a reality for radio stations of all market sizes and budgets. Benztown was named to the prestigious Inc. 5000 by Inc. magazine for five consecutive years as one of America's Fastest-Growing Privately Held Companies. With studios in Los Angeles, New York, London and Stuttgart, Benztown offers the highest quality audio imaging work parts for 23 libraries across 14 music and spoken word formats including AC, Hot AC, CHR, Country, Hip Hop and R&B, Rhythmic, Classic Hits, Rock, News/Talk, Sports, and JACK. Benztown provides custom VO and imaging across all formats, including commercial VO and copywriting in partnership with Yamanair Creative. Benztown Radio Networks produces, markets, and distributes high-quality programming and services to radio stations around the world, including: The Rick Dees Weekly Top 40 Countdown, The Daily Dees Show, The Todd-N-Tyler Radio Empire, Hot Mix, Sunday Night Slow Jams with R Dub!, Flashback, Top 10 Now, AudioLogger, Audio Architecture, Radio Merch Shop, The Rooster Show Prep, AmeriCountry, and Benztown Swag Bank. Benztown + McVay Media Podcast Networks produces and markets premium podcasts including: The Making of: A National Geographic Podcast, Run It Again, Hot Chicken and Cage-Free Conversation with Byron Kennedy, and Edelman Financial Engines' Everyday Wealth.Web: benztown.comFacebook: facebook.com/benztownradioTwitter: @benztownradioLinkedIn: linkedin.com/company/benztownInstagram: instagram.com/benztownradio Enjoyed this episode of Chachi Loves Everybody? Let us know by leaving a review!

Chick talks Bengals and Reds with Paul Daugherty, Bengals and NFL football with former director of football operations for the Bengals Jim Lippincott, Reds with Jeff Carr, sports writing stories with Diane Pucin and Dan Weber and college stories with General Sales Manager for iHeartmedia Joe Frederick.

Ever had a session at a conference that completely changed your perspective? Phil did.In this lively episode of Auto Collabs, Paul, Kyle and Michael are joined by the charismatic Phil Gill, General Sales Manager at Tom Gill Chevrolet. Known for his impeccable sense of style and sharp business acumen, Phil shares his journey from working at TJX Corporate to steering the wheel at Tom Gill Chevrolet. The conversation touches on the nuances of customer lifetime value, team dynamics, and innovative dealership practices. Phil's story is a testament to the power of cross-industry learning and the importance of understanding every facet of your business, from front-line sales to the intricacies of accounting.At ASOTU CON 2023, Phil sat in on a session that changed his view on customer lifecycle management, and he went back and worked with a tech vendor to make those changes.Phil delves into his transformative initiatives at Tom Gill Chevrolet. He highlights the critical interplay between different departments, emphasizing a unified approach to dealership management that prioritizes overall store profitability. Phil's innovative strategies, like customer membership programs, showcase his commitment to enhancing customer retention and experience. This episode is not just a peek into Phil's world but a blueprint for cultivating a thriving automotive dealership in a competitive market.0:00 Intro and Paul's backward hat1:17 Phil Gill's introduction and impact4:01 Phil's return to automotive and first roles9:55 Department synergy and profitability13:21 Customer lifetime value and new programs18:12 Phil on customer loyalty and retentionPhil Gill is the GSM at Tom Gill Chevrolet⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

In the latest Millionaire Car Salesman Podcast, Sean V. Bradley engages in a dynamic conversation with Dennis Gingrich, Sales and Finance Director at The Niello Auto Group! This high-energy episode offers a deep dive into the highline automotive market, exploring Dennis's journey from early car sales to his current leadership role. The duo discusses the challenges of the industry, emphasizing the crucial shift from transactional to relationship-based sales, especially in the evolving landscape post-pandemic! Dennis shares insights into the luxury brands represented by The Niello Auto Group, such as Porsche, Jaguar, and BMW, underscoring the significance of exceptional customer service in catering to high-end clientele. The conversation seamlessly transitions to the central theme of Customer Relationship Management (CRM), where Dennis advocates for harnessing CRM tools to their fullest potential. He stresses the pivotal role of CRM in managing relationships, tracking communication, and delivering top-tier customer service! The dialogue expands to the integration of Artificial Intelligence (AI) into CRM, shedding light on the transformative impact of AI tools in automating tasks and enhancing customer interactions! Dennis encourages sales professionals to embrace AI, recognizing its potential to elevate efficiency and effectiveness in their roles! The episode concludes with a forward-looking perspective on the impending changes in the industry, particularly the introduction of the CARS rule by the Federal Trade Commission. Dennis emphasizes the proactive use of CRM in navigating these changes and ensuring compliance. Overall, this podcast episode is a goldmine of insights for automotive professionals, offering practical tips on CRM optimization, embracing AI, and navigating the complexities of the luxury automotive market. With Dennis Gingrich's wealth of experience, listeners gain actionable strategies to thrive in the ever-evolving automotive landscape!

0:00 - BLM Brandon's panic attacks 9:40 - Tinley Park murders 17:54 - Fani Willis 24:14 - SCOTUS decision on TX vs. US 46:13 - FBI & The Newburgh Four 58:36 - In-depth History with Frank from Arlington Heights 01:01:21 - President of the Heritage Foundation, Kevin Roberts: What Davos Can Expect From a Republican Admin. For more on Kevin and The Heritage Foundation heritage.org 01:17:56 - Ted Dabrowski, president at Wirepoints, on the Pritzker/Johnson immigrant shelter fight and the perpetual Illinois "doom loop" Get Ted's latest at wirepoints.org 01:34:10 - Scott McKay, publisher of the Hayride & contributing editor at the American Spectator, predicts life for the Haley campaign after today's primary in New Hampshire. Check out Scott's new book  Racism Revenge and Ruin 01:51:33 - Anitra Parmele, on-air fundraiser for Food for the Poor, on the benefits of becoming a Business Benefactor. When you make a donation of $2,500 to Food For The Poor, AM 560 will provide 40 sixty-second commercials that you may use to promote your business. An AM 560 The Answer marketing specialist will write and produce these commercials at no cost to you. As a Business Benefactor, you'll enjoy the benefits of marketing your business to the AM 560 The Answer audience while also providing 62 children with life-saving food for the next year. To become an AM 560 Business Benefactor and take advantage of this limited time offer, please contact General Sales Manager, Angenette Natkowski by phone at 847-472-8951.See omnystudio.com/listener for privacy information.

0:00 - Amy & John look over Epstein's list 13:16 - Guess who's out on bond? (he's not) 22:26 - The first protest permits have been requested for the DNC convention 26:53 - Eric Adams files suit with 17 charter bus companies  46:22 - Dr. Richard Bartlett, who has practiced medicine in Texas for over 30 years and served on former Governor Perry's healthcare task force, calls out "medical tyranny" as masks and COVID restrictions start to slowly crawl back 01:02:08 - 2nd ward Alderman, Brian Hopkins, explains why Sanctuary City Status will not be on the ballot in March. For more on Ald Hopkins work in the 2nd ward aldermanhopkins.com 01:17:22 - Anitra Parmele, on-air fundraiser for Food for the Poor, on the benefits of becoming a Business Benefactor. When you make a donation of $2,500 to Food For The Poor, AM 560 will provide 40 sixty-second commercials that you may use to promote your business. An AM 560 The Answer marketing specialist will write and produce these commercials at no cost to you. As a Business Benefactor, you'll enjoy the benefits of marketing your business to the AM 560 The Answer audience while also providing 62 children with life-saving food for the next year. To become an AM 560 Business Benefactor and take advantage of this limited time offer, please contact General Sales Manager, Angenette Natkowski by phone at 847-472-8951. 01:26:49 - Who believes in psychics anyway? 01:33:22 -  Former Trump administration political appointee, Lynne Patton, shares key moments from her long relationship with the Trump family. Follow Lynne on X @LynnePatton 01:48:32 - OPEN MIC FRIDAY!!See omnystudio.com/listener for privacy information.

Life can come so fast that it makes a person feel like they can't catch their breath. People, especially black women, hold on to so many things and it can be overwhelming. It is okay to go away and take a break, rather it is externally or internally. GOAL-digger coach and General Sales Manager for Urban One, Coriya Burns joins Maria on Mind Body and Business to talk about setting goals and traveling internally and externally. Coriya talks about her life & weight loss journey and how that has helped her coach for other women to reach their goals. Follow Maria on Instagram @mariamore & @mbbpodSee omnystudio.com/listener for privacy information.

Life can come so fast that it makes a person feel like they can't catch their breath. People, especially black women, hold on to so many things and it can be overwhelming. It is okay to go away and take a break, rather it is externally or internally.    GOAL-digger coach and General Sales Manager for Urban One, Coriya Burns joins Maria on Mind Body and Business to talk about setting goals and traveling internally and externally. Coriya talks about her life & weight loss journey and how that has helped her coach for other women to reach their goals.     Follow Maria on Instagram @mariamore & @mbbpodSee omnystudio.com/listener for privacy information.

#DC20 Interbrew Series Day 2 feat. Sandra and Mike Bruning Welcome to the #DC20 Interbrew Series recorded during our our time at DriveCentric's Headquarters during their DC2023 Event in St. Louis. This is series is packed with Dealers, Vendors, and Voices in our incredible industry that are committed to seeing the Upshift and Uplift that we are committed to brewing about! Featured in this episode is Sandra and Mike Bruning, General Sales Manager at Toyota Pasadena & Leader in the Automotive Industry, a Power Couple bringing a Powerful Blend. Enjoy, Let's Brew!Don't forget to share and subscribe!Brew Brought By Our Proud Sponsors At:www.vincue.comwww.fixedopsdigital.comwww.teammxs.comwww.m1-data.comwww.321ignition.comwww.purecars.com

Jason has a conversation with Senior VP and General Sales Manager of Trident Land Transfer Co. Sue Glimore about what to watch out for and how best to handle the process of listing an Estate property, a home where Sellers are heading towards a divorce, and the potential pitfalls of handling a distressed/short sale property that you may be involved with. 

EPISODE SUMMARY: Peter Smyth is a legendary leader in broadcasting and the former chairman and CEO of Greater Media. He currently sits on the board of WBUR in Boston and is president of the Hundred Club of MA. Smyth shares how his background in business and passion for people helped bring innovative ideas to the broadcast industry and his leadership advice. Special guest Jeff Smulyan also joins to discuss his friendship with Peter.On this episode of Chachi Loves Everybody, Chachi talks to Peter Smyth about:Growing up in Tarrytown outside of NYC with a passion for radio, but being pushed towards finance by his fatherLearning many skills while working at Nestle, but turning down opportunities with them to pursue radioStruggling at first as an account exec at WROR in Boston before using his business acumen to secure clientsIntroducing innovative ideas after getting promoted to GSM and working with Celtics broadcasters during the Larry Bird and Magic Johnson eraMoving back to New York to become director of sales at WOR at 29 and having to prove himself every day that he was worthy of leading at his young ageTaking another job in Boston and transforming WMJX from “tragic Magic” into a highly rated station as GMHis method of in-depth strategizing and planning as well as always telling the truth and keeping open communication that lead to Magic's successBecoming the COO of Greater Media and his method of ensuring stations were live and local, grounded in community, and had great personnelStepping in as Chairman and CEO after the passing of his friend and mentor, John Bordes, and continuing the vision of running a family company even through the recessionThe tough decision to sell Greater Media and his philanthropic work since then with the RAB, WBUR, and the Hundred Club of MassachusettsAnd more!ABOUT THIS EPISODE'S GUEST: Peter Smyth is recognized as a visionary and thought leader in the radio broadcasting industry. He most recently served as the Chairman and Chief Executive Officer of Greater Media, Inc., one of the nation's leading broadcasting companies.  In this role, Smyth oversaw the operational efforts of 21 AM and FM radio stations in Boston, Charlotte, Detroit, Philadelphia and New Jersey; a group of weekly newspapers in central New Jersey; and several telecommunications towers throughout the United States.  Over the past three decades, Smyth served in a variety of capacities within Greater Media, including General Manager of WMJX-FM in Boston, Vice President of the Radio Group, and Chief Operating Officer of Greater Media, Inc. He began his career in broadcasting in 1977 as an account executive with WROR-FM in Boston and was quickly promoted to General Sales Manager, a position he held for the next five years. In 1983, RKO General, the parent company of WOR, recruited him to serve as general sales manager of its New York stations, where he directed the company's sales operations until his departure in 1986 to work at Greater Media. Smyth helped to revolutionize the broadcasting industry by advocating for and adopting new technologies such as HD Radio and internet streaming, and by developing and incorporating innovative content to improve media communications and meet the emerging demands of the industry and its advertisers. He was named a “Giant of American Broadcasting” by the Library of American Broadcasting in 2014. Radio Ink Magazine, a leading broadcast industry publication, in 2005 and 2011, selected Smyth as “America's Best Broadcaster.” In addition, he has been recognized as one of Radio Ink's “40 Most Powerful People in Radio,” ranking among the top ten. In 2007, the publication named him “Radio Executive of the Year.” An active philanthropist, Smyth currently serves on the Board of Directors of New England Baptist Hospital and as president of the One Hundred Club of Massachusetts, an organization dedicated to enhancing the welfare and safety of the families of public safety officers and firefighters. He is a past member of the Board of Trustees of Emerson College and the United Way of Massachusetts. Additionally, he is a member of the Advisory Board for US Trust, Bank of America Private Wealth Management. In 2007, he received the “Humanitarian of the Year” Award from the Hundred Club of Massachusetts and the Golden Mike Award from the Broadcasters Foundation of America for exemplary service in the radio Industry. Smyth was awarded an Honorary Doctor of Commerce degree from Suffolk University in Boston in 2011 and was inducted into the Massachusetts Broadcasters Hall of Fame in 2017.ABOUT THE PODCAST: Chachi Loves Everybody is brought to you by Benztown and hosted by the President of Benztown, Dave “Chachi” Denes. Get a behind-the-scenes look at the myths and legends of the radio industry.PEOPLE MENTIONED: Heidi Raphael, The Gambling Family, Joan Hamburg, Bernie Meltzer, Joe Franklin, Ed Koch, Frank Sinatra, Bob Williamson, O'Neil family, Herb McCord, Peter Bordes. John Bordes, Phil Redo, Curt Hahn, Bob Harper, Don Kelly, John Fullam, Tom Bender, Dan Mason, Bob Pittman, Buzz Knight, Caroline Beasley, Erica Farber, Margaret Low, Norman Knight, Traug KellerABOUT BENZTOWN: Benztown is a leading international audio imaging, production library, voiceover, programming, podcasting, and jingle production company with over 3,000 affiliations on six different continents. Benztown provides audio brands and radio stations of all formats with end-to-end imaging and production, making high-quality sound and world-class audio branding a reality for radio stations of all market sizes and budgets. Benztown was named to the prestigious Inc. 5000 by Inc. magazine for five consecutive years as one of America's Fastest-Growing Privately Held Companies. With studios in Los Angeles, New York, London and Stuttgart, Benztown offers the highest quality audio imaging work parts for 23 libraries across 14 music and spoken word formats including AC, Hot AC, CHR, Country, Hip Hop and R&B, Rhythmic, Classic Hits, Rock, News/Talk, Sports, and JACK. Benztown provides custom VO and imaging across all formats, including commercial VO and copywriting in partnership with Yamanair Creative. Benztown Radio Networks produces, markets, and distributes high-quality programming and services to radio stations around the world, including: The Rick Dees Weekly Top 40 Countdown, The Daily Dees Show, The Todd-N-Tyler Radio Empire, Hot Mix, Sunday Night Slow Jams with R Dub!, Flashback, Top 10 Now, AudioLogger, Audio Architecture, Radio Merch Shop, The Rooster Show Prep, AmeriCountry, and Benztown Swag Bank. Benztown + McVay Media Podcast Networks produces and markets premium podcasts including: The Making of: A National Geographic Podcast, Run It Again, Hot Chicken and Cage-Free Conversation with Byron Kennedy, and Edelman Financial Engines' Everyday Wealth.Web: benztown.comFacebook: facebook.com/benztownradioTwitter: @benztownradioLinkedIn: linkedin.com/company/benztownInstagram: instagram.com/benztownradio

This week on the Millionaire Car Salesman Podcast, Sean V. Bradley asks Geno Kyle, General Sales Manager at Hubler Automotive Group in Indianapolis, IN, the hard-hitting pressing questions asked by the Millionaire Car Salesman Facebook group in 2023. If you've ever asked yourself: How do I overcome addendums? How does Geno overcome the new car inventory shortage? What's working the best, flipping people to used cars, direct orders, or similar new vehicles when you don't have the car a customer wants? How to close a customer on a higher payment? Do you have a question you would like to ask the pros? Make sure you're part of the Millionaire Car Salesman.   About Geno Kyle Geno Kyle has been in the automotive industry for 30 years. At the start of his career, he had an interview at a dealership and was told he needed the commitment or talent to be a salesperson. He did not let that deter him from becoming who he is today. Car salesmen trained under Geno Kyle's expertise have sold between 36-40 cars a month. He believes and trains on the concept that having faith in yourself, doing things outside of what you see every day, and mapping out the blueprint to your goals are key to major success.    About Hubler Automotive Group The Hubler Automotive Group has been serving Indiana drivers for nearly 60 years with top-notch car sales, service, and financing. Franklin Hubler founded the Hubler Automotive Group in 1961 when he bought a Chevrolet dealership in Indianapolis, IN. Now -- three generations later -- we have 14 locations in seven counties throughout Central Indiana. That makes us one of the largest dealership groups in the state. If you're looking to buy a new car, service the vehicle you own or browse an impressive selection of used cars for sale in Indiana, turn to one of the Hubler Automotive Group dealerships.   Resources Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today! The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top.  Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes. For more interactivity, join The Millionaire Car Salesman Club on Clubhouse. Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By:  Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals! Bradley On Demand: Automotive Sales Industry's #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership needs to sell more cars, more often and more profitably!  

For 48 years, Jim Ziegler's been a recognized industry, writer, magazine columnist, professional speaker, and super performer...following a record setting sales career, F&I manager/director and General Sales Manager with some of the top automobile dealerships in the country. Some of his notable professions are: Associate Professor teaching Automotive General Management at Northwood University & Northwood university. Worked with more than 15,000 dealerships nationwide and is an Eagle Scout. Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or listen on Apple Podcasts, Spotify or tonydurso.com/podcast.

For 48 years, Jim Ziegler's been a recognized industry, writer, magazine columnist, professional speaker, and super performer...following a record setting sales career, F&I manager/director and General Sales Manager with some of the top automobile dealerships in the country. Some of his notable professions are: Associate Professor teaching Automotive General Management at Northwood University & Northwood university. Worked with more than 15,000 dealerships nationwide and is an Eagle Scout. Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or listen on Apple Podcasts, Spotify or tonydurso.com/podcast.

For 48 years, Jim Ziegler's been a recognized industry, writer, magazine columnist, professional speaker, and super performer...following a record setting sales career, F&I manager/director and General Sales Manager with some of the top automobile dealerships in the country. Some of his notable professions are: Associate Professor teaching Automotive General Management at Northwood University & Northwood university. Worked with more than 15,000 dealerships nationwide and is an Eagle Scout. Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or listen on Apple Podcasts, Spotify or tonydurso.com/podcast.

This week on the Millionaire Car Salesman Podcast, Sean V. Bradley continues the conversation with Geno Kyle, General Sales Manager at Hubler Automotive Group in Indianapolis, IN. The automotive industry, as a whole, needs to go back to the basics: Road to the Sale, Customer Worksheet, Customer Needs Analysis, etc. Having forms that both new and veteran sales professionals can use accurately leads to the best customer experience at any dealership. What other basics and secrets can these industry giants dish out? Listen in to see what else you can implement at your dealership.   About Geno Kyle Geno Kyle has been in the automotive industry for 30 years. At the start of his career, he had an interview at a dealership and was told he needed the commitment or talent to be a salesperson. He did not let that deter him from becoming who he is today. Car salesmen trained under Geno Kyle's expertise have sold between 36-40 cars a month. He believes and trains on the concept that having faith in yourself, doing things outside of what you see every day, and mapping out the blueprint to your goals is key to major success.    About Hubler Automotive Group The Hubler Automotive Group has been serving Indiana drivers for nearly 60 years with top-notch car sales, service, and financing. Franklin Hubler founded the Hubler Automotive Group in 1961 when he bought a Chevrolet dealership in Indianapolis, IN. Now -- three generations later -- we have 14 locations in seven counties throughout Central Indiana. That makes us one of the largest dealership groups in the state. If you're looking to buy a new car, service the vehicle you own or browse an impressive selection of used cars for sale in Indiana, turn to one of the Hubler Automotive Group dealerships.   Resources Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today! The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top.  Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes. For more interactivity, join The Millionaire Car Salesman Club on Clubhouse. Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By:  Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals! Bradley On Demand: Automotive Sales Industry's #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership needs to sell more cars, more often and more profitably!  

This week on the Millionaire Car Salesman Podcast, Sean V. Bradley sits down with Geno Kyle, General Sales Manager at Hubler Automotive Group in Indianapolis, IN, to discuss how sales professionals can harness the power of marketing and training to increase their closing rates. Geno has been training automotive sales professionals for 23 years, long enough for his track record of training superstar sellers to stand heads and shoulders above the rest. Listen to how you can become the top closer at your dealership. About Geno Kyle Geno Kyle has been in the automotive industry for 30 years. At the start of his career, he had an interview at a dealership and was told he did not have the commitment or talent to be a salesperson. He did not let that deter him from becoming who he is today. Car salesmen trained under Geno Kyle's expertise have sold between 36-40 cars a month. He believes and trains on the concept that having faith in yourself, doing things outside of what you see every day, and mapping out the blueprint to your goals is key to major success.    About Hubler Automotive Group The Hubler Automotive Group has been serving Indiana drivers for nearly 60 years with top-notch car sales, service, and financing. Franklin Hubler founded the Hubler Automotive Group in 1961 when he bought a Chevrolet dealership in Indianapolis, IN. Now -- three generations later -- we have 14 locations in seven counties throughout Central Indiana. That makes us one of the largest dealership groups in the state. If you're looking to buy a new car, service the vehicle you own or browse an impressive selection of used cars for sale in Indiana, turn to one of the Hubler Automotive Group dealerships.   Resources Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today! The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top.  Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes. For more interactivity, join The Millionaire Car Salesman Club on Clubhouse. Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By:  Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals! Bradley On Demand: Automotive Sales Industry's #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership needs to sell more cars, more often and more profitably!

In this episode, Jeff speaks with Charles Cannon, a sales professional with over 20 years of experience in the automotive industry. Charles has been a high-producing salesperson, sales manager, and General Sales Manager in this highly competitive field. Along with Rules to the Game, Charles Cannon also wrote a book, "The 10 Things to Look for in a Professional Salesperson”. Whether you're a sales professional or simply interested in how to succeed with persistence, this episode is full of valuable insights from a true expert in the field. Listen in to learn from Charles Cannon's vast experience and wisdom.

Julia is an experienced sales leader with a demonstrated history of working in the Auto-ID & Education Technology market. Skilled in Sales, Team Building, Administration, Report Preparation, and Employee Training. Now Country Manager for Clevertouch in Germany. Julia and Vince discuss being the new boss, music that influenced Julia and some of our favorite loves songs for this Valentine's Day episode. --- Send in a voice message: https://podcasters.spotify.com/pod/show/meetthenewboss/message Support this podcast: https://podcasters.spotify.com/pod/show/meetthenewboss/support

For 48 years, Jim Ziegler's been a recognized industry, writer, magazine columnist, professional speaker, and super performer...following a record setting sales career, F&I manager/director and General Sales Manager with some of the top automobile dealerships in the country. Some of his notable professions are: Associate Professor teaching Automotive General Management at Northwood University & Northwood university. Worked with more than 15,000 dealerships nationwide and is an Eagle Scout. Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or listen on Apple Podcasts or tonydurso.com/podcast.

For 48 years, Jim Ziegler's been a recognized industry, writer, magazine columnist, professional speaker, and super performer...following a record setting sales career, F&I manager/director and General Sales Manager with some of the top automobile dealerships in the country. Some of his notable professions are: Associate Professor teaching Automotive General Management at Northwood University & Northwood university. Worked with more than 15,000 dealerships nationwide and is an Eagle Scout. Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or listen on Apple Podcasts or tonydurso.com/podcast.

For 48 years, Jim Ziegler's been a recognized industry, writer, magazine columnist, professional speaker, and super performer...following a record setting sales career, F&I manager/director and General Sales Manager with some of the top automobile dealerships in the country. Some of his notable professions are: Associate Professor teaching Automotive General Management at Northwood University & Northwood university. Worked with more than 15,000 dealerships nationwide and is an Eagle Scout. Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or listen on Apple Podcasts or tonydurso.com/podcast.

For 48 years, Jim Ziegler's been a recognized industry, writer, magazine columnist, professional speaker, and super performer...following a record setting sales career, F&I manager/director and General Sales Manager with some of the top automobile dealerships in the country. Some of his notable professions are: Associate Professor teaching Automotive General Management at Northwood University & Northwood university. Worked with more than 15,000 dealerships nationwide and is an Eagle Scout. Listen to The Tony DUrso Show on VoiceAmerica Influencers Platform every Friday at 2pm Pacific or listen on Apple Podcasts or tonydurso.com/podcast.

Drew, Audacy St. Louis' General Sales Manager makes his radio debut when he faces off against Y98's HaZe in a Speaker of the House-themed game of Xs and Os. Who will prevail?

Back in 2011, I had to take a job at a car dealership. I had just gotten out of jail. Had a baby on the way and needed the insurance.  I was grateful to be working as a felon.  Within a month, I became the top sales person on the lot, beating out all the veterans.  I went to the General Sales Manager, Fortunes O'Neil and was bragging on myself a bit.  I'll never forget what he said.  "Ryan, wait til you get good." That stuck and is still with me today.  Many of us tend to celebrate prematurely thinking we have reached the climax and become the best.  Truth is, there's always room for improvement.  It takes 10,000 repetitions of doing one thing to become a master.  I still apply that now in all of the businesses I operate.  I'm still putting in my reps and putting numbers up and getting my experience.  I don't take my foot off the gas.  And neither should you.  What happens as entrepreneurs and business owners, we tend to build something, get complacent, drink our own kool aid and take our foot off the gas.  That's what average people do.  Do the opposite and push it to the limit.  Max it out.  There's always room for improvement.  Even when you become a master at something, look for the one or two things you can improve upon.  Chances are, you'll find more than just a few.  There's always another level.  So, keep practicing.  Keep working.  Wait til you get good! #RiseAbove    HOW TO GET INVOLVED:  This planet is based on an algorithm and with every positive action, there is an adverse reaction.  Ryan Stewman rose and overcame a life of addiction, imprisonment, divorce, and circumstances that would break the spirit of the average human being.  He went on to create a powerful network of winners and champions in life and business creating a movement quickly changing lives one day at a time.  Learn more at: www.JoinTheApex.com   Check out this show and previous killer episodes of the ReWire Podcast in Apple Podcasts.

Business can be crazy, nonetheless the real estate biz. When Ashley Conlon's dad was ready to retire and sell his brokerage, he knew Century 21 Judge Fite was the right place to sell. No one was expecting for Jim Fite to write in the letter of intent that Ashley would have to remain as manager. Jim knew how amazing Ashley was going to be and now here she is General Sales Manager of the company. She's also serving her community on the the board of directors for Weatherford Chamber of Commerce, along with being a wife and mom if two!Ashley Conlon - Facebook: @ashleyduncanconlonBill Steddum - Facebook: @Bill.SteddumJaisy George - Instagram: @jaisyyySarah Padgett - Facebook: @sarahpsellshousesShout Outs:Weatherford ISDSMUWeatherford Chamber of CommerceNorthern Trust Bankwww.pbandjaisy.comInstagram: @pbandjaisyinfo@pbandjaisy.comProduction/Recording/Editing: Tom GeorgeOriginal Music Written and Composed By: Michael Padgett, www.michaelpadgettmusic.com/

John Tomaskovic, General Sales Manager at Gilkey Window Chicago, joins Lisa Dent on Chicago’s Afternoon News to talk about the key factors homeowners should be sure to take into consideration when it comes to window replacement.

Jon has spent all his working life in sales, most of it in the automotive sector. He was with the Audi network for 17 years. He started as a trainee sales exec and spent the last 10 years of his time there as a General Sales Manager for dealerships in and around Manchester in the North West of England.In 2015 he took a gamble and went to work for what was at that time a pretty much unknown, American electric car company called Tesla. Jon was initially hired to manage the new Manchester store. After 10 months he was promoted to Regional Sales Manager looking after North UK and Ireland.   His role expanded as the business grew until he was ultimately responsible for the in-store sales operation in the UK/IE which consisted of 25 stores. In 2021 he decided to try to even the scales on his work/life balance and he bought a franchise from ‘Sales Geek'. He now provides a part-time sales director service and sales training to businesses predominately in Cheshire and North Staffordshire which he finds immensely rewarding. In our conversation we cover his sales journey from selling flowers on a market stall to selling £100k Teslas and running multiple stores. We talk about some of the differences between the approaches of traditional automotive brands and Tesla and how having a compelling mission affects the behaviour of people with an organisation. Jon is open and straight talking. He has had an interesting career journey that traverses the old and new worlds of automotive. I am pleased to be able to share his experiences with you in this episode. If you enjoy listening to my guests career stories, please follow CAREER-VIEW MIRROR in your podcast app.  You can contact Jon via LinkedIn or email: jonathan.whitby@salesgeek.co.uk  Why not follow us on Instagram @careerviewmirror where you can see a directory of all our episodes and comment on those you have enjoyed?  This episode of Career-view Mirror is brought to you by Aquilae.  Aquilae's mission is to enable Fulfilling Performance in the auto finance and mobility industry, internationally. Adopting our Fulfilling Performance Paradigm helps you identify what steps you need to take to enable Fulfilling Performance for yourself, your team and your business. Contact cvm@aquilae.co.uk for a no obligation conversation about your situation.  Email: cvm@aquilae.co.uk Episode recorded on 9 September 2022 

Connection matters.And ActivEngage is all about making a connection, through their chat platform to their TikTok accounts. Carol Marshall, their COO, found her first dealership job as a GSM, coming right from retail. She joins us to talk about acronyms, conversation and what today's customers are looking for when they shop.What we talk about in this episode:0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.3:09 Paul and Kyle both remember the first time they learned about ActivEngage's TikTok account, and particularly a TikTok about the different kinds of people you encounter at automotive conferences.8:13 Carol was hired right out of retail to be the General Sales Manager of a used car dealership. She talks about what she learned from that experience.13:28 Listen. Acknowledge. Understand. Guide. Have fun.24:35 ActivEngage is a product based around real human interactions. All of their chats happen with real human beings and they aren't scripted. The goal is for the interactions to be as conversational as possible, but this wouldn't happen without the human element.⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

John Tomaskovic, General Sales Manager, Gilkey Window Chicago, joins John Williams to talk about how new windows can keep your home cool in the summer and warm in the winter. [audio https://serve.castfire.com/audio/3992616/3992616_2022-08-02-215316.128.mp3

Oliver, Brad, and Tim speak with guest Amy Phippen, General Sales Manager of Audi Layton and Young Volkswagen of Layton about the value and concept of having a goldfish mentality in sales.

Brad, Tim, Oliver, and guest Amy Phippen, General Sales Manager for Audi Layton and Young Volkswagen of Layton, discuss active listening as a perfectible skill in sales, and life in general.

Guest Amy Phippen, General Sales Manager for Audi Layton and Young Volkswagen in Layton, talks with Oliver, Tim and Brad about how to be intentional about your own training.

In today's episode, Nikita speaks with General Sales Manager of Modern Chevrolet Jeff Wood.

This week on the Millionaire Car Salesman Podcast, L.A. Williams dives into the ultimate success story. From the streets of Peru to top salesmen on the showroom floor, listen in as this week's guest discusses how to overcome hardships and create a better life for yourself.  Joining L.A. this week is Ernesto Servan, the General Sales Manager of Garlyn Shelton Buick GMC based in Temple, TX. Ernesto has been in sales since he was six years old selling lollipops on the beaches of Peru. After his days selling lollipops, Ernesto moved to the United States, joined the military and began selling phones as a part time job.  One day he met someone at the mall who was looking to get into the automotive business and asked Ernesto to go with him to the dealership. He has been in car sales since June 2001. His first month he sold 17 cars with minimal knowledge of the industry. His former finance manager and role model, Terry Cameron, trained the sales people that they should practice without customers so they would be better prepared in front of them. From that point on, Ernesto dedicated himself to training and learning to do more, be more and achieve more, as Sean V. Bradley would say.  Ernesto held the title of top salesman of the month for approximately two to three years at his first dealership. That's when he transitioned from the sales floor to the internet team where he and the internet director averaged selling 50-60 cars a month.  It wasn't long until opportunity came knocking again - this time as a management position. In his management career, Ernesto strives to train his team to be the best. He has implemented a number of practices that keep his team well trained and prepared for the sales floor including Automotive Profit Builders. One of the biggest mistakes a salesperson can make is getting too smart for the game. Make sure you cover the basics and don't skip any steps in the road to the sale.   About Ernesto Servan Ernesto Servan was born in Lima, Peru. His dad passed away in 1985 a month before Ernesto's sixth birthday. About a year later, his brother, Carlos, lost his right hand and his vision from a grenade while in the military. Carlos came to America seeking medical help and when the doctor's did all they could, they sent him to a rehab center in Albuquerque, New Mexico where he would learn to live without his vision.  Carlos began attending the University of New Mexico on a scholarship when the paperwork came through for Ernesto and their sister to move in with him and his wife. Together, they lived in a one bedroom studio apartment.  In 1997, Ernesto graduated high school and enrolled in the army. After four years in the military, Ernesto got an additional part time job selling cell phones. He worked from 5:00am to 10:00pm Monday to Friday and all day on the weekends to save what he could.  When the opportunity came to work in car sales, Ernesto's life changed once again and he doubled his income within the first 30 days in automotive sales. What he loves most about the industry is changing people's lives the way the industry has changed his life.  To learn more about Carlos and his take on life, be on the lookout for his book “Began to Run Again,” the second-best selling memoir at the International Book Fair in Lima, Peru.    Resources Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today! The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top.  Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes. For more interactivity, join The Millionaire Car Salesman Club on Clubhouse. Win the Game of Googleopoly: Unlocking the secret strategy of search engines. The Millionaire Car Salesman Podcast is Proudly Sponsored By:  AutoWeb: Visit AutoWeb.com/dealers for help in revolutionizing your business to help you sell more cars.

Kellen Porter is Vice President and General Sales Manager in San Diego County at Pacific Sotheby's International Realty who along with LPL Financial are the exclusive sponsors for the La Jolla Concours d'Elegance. 

In today's episode of The Edge of Excellence, we chat with Matthew Maneage, the General Sales Manager at Lake Auto Group. Matthew is probably one of the youngest people in the country to hold a high-level managerial position in a large auto dealership chain.   You'll learn how Matthew transitioned from working in the construction industry to the automobile dealer industry.   You'll discover the value of taking a DISC personality test and how determining your personality profile will help you in your career.   You'll discover the #1 reason why you go to college. Hint: It's not to figure out what you're going to do for the rest of your life.   You'll learn the interpersonal skills and work systems Matthew relies on to thrive as the general manager of a big auto dealership.   Join Matt and Matthew for this inspiring and illuminating discussion.   You don't want to miss this! What You Will Learn in this Show: The No. 1 lesson Matthew gained from working at College Works and how that set him up for success. Matthew's definition of excellence and why he stays away from settling for ‘good enough'. Day in the life of Matthew as the GM of a successful auto group. How to determine if your job is not the right fit for you. The undeniable power of emotional intelligence (EQ). And so much more...   Resources:   Matthew Maneage LinkedIn DISC Assessments Episode   Edge of Excellence is Brought to you by College Works Painting Internship.   College Works Paintings provides college and university students a unique, life-transforming opportunity to build business management and leadership skills, hands-on. The internship empowers students to run their own local businesses, manage their own crew of people, and provide a much-needed service within their communities - while earning money as well as an invaluable experience.   Their internship allows students to not only gain valuable work experience but to help finance their college educations as well. The company is known for having some of the highest customer satisfaction ratings in the industry.   Learn more at College Works