Podcasts about human computer interaction

Computerspiele sind doch nur was für Jugendliche? Von wegen! Immer mehr Menschen über 60 tummeln sich an den Konsolen, PCs oder Smartphones – mit wachsender Begeisterung. Warum das so ist? Weil Zocken nicht nur Spaß macht, sondern auch das Gehirn auf Trab bringt, Stress abbaut und sogar neue Kontakte ermöglicht. In der neuen Folge „Gesellschaft besser machen“ sprechen Psychologin Diana Huth und Technologie-Experte Tilo Mentler über die wachsende Community der Silver Gamer, räumen mit Vorurteilen auf und zeigen, warum man nie zu alt ist zum Spielen. Neugierig geworden? Dann jetzt reinhören – es lohnt sich! Tilo Mentler ist Professor für Human Computer Interaction und User Experience an der Hochschule Trier. Er erforscht die Ziele, Bedürfnisse und Fähigkeiten von Technik-Anwender:innen, unter anderem von älteren Menschen, die Serious Games für Fitness- und Gesundheitszwecke nutzen. Mehr zur Forschung von Tilo Mentler: https://www.hochschule-trier.de/informatik/tilo-mentler Ageing with Tech: https://koerber-stiftung.de/projekte/ageing-with-tech/ Das Projekt „Eingeloggt!“: https://koerber-stiftung.de/projekte/eingeloggt/

I, Stewart Alsop, welcomed Alex Levin, CEO and co-founder of Regal, to this episode of the Crazy Wisdom Podcast to discuss the fascinating world of AI phone agents. Alex shared some incredible insights into how AI is already transforming customer interactions and what the future holds for company agents, machine-to-machine communication, and even the nature of knowledge itself.Check out this GPT we trained on the conversation!Timestamps00:29 Alex Levin shares that people are often more honest with AI agents than human agents, especially regarding payments.02:41 The surprising persistence of voice as a preferred channel for customer interaction, and how AI is set to revolutionize it.05:15 Discussion of the three types of AI agents: personal, work, and company agents, and how conversational AI will become the main interface with brands.07:12 Exploring the shift to machine-to-machine interactions and how AI changes what knowledge humans need versus what machines need.10:56 The looming challenge of centralization versus decentralization in AI, and how Americans often prioritize experience over privacy.14:11 Alex explains how tokenized data can offer personalized experiences without compromising specific individual privacy.25:44 Voice is predicted to become the primary way we interact with brands and technology due to its naturalness and efficiency.33:21 Why AI agents are easier to implement in contact centers due to different entropy compared to typical software.38:13 How Regal ensures AI agents stay on script and avoid "hallucinations" by proper training and guardrails.46:11 The technical challenges in replicating human conversational latency and nuances in AI voice interactions.Key InsightsAI Elicits HonestyPeople tend to be more forthright with AI agents, particularly in financially sensitive situations like discussing overdue payments. Alex speculates this is because individuals may feel less judged by an AI, leading to more truthful disclosures compared to interactions with human agents.Voice is King, AI is its HeirDespite predictions of its decline, voice remains a dominant channel for customer interactions. Alex believes that within three to five years, AI will handle as much as 90% of these voice interactions, transforming customer service with its efficiency and availability.The Rise of Company AgentsThe primary interface with most brands is expected to shift from websites and apps to conversational AI agents. This is because voice is a more natural, faster, and emotive way for humans to interact, a behavior already seen in younger generations.Machine-to-Machine FutureWe're moving towards a world where AI agents representing companies will interact directly with AI agents representing consumers. This "machine-to-machine" (M2M) paradigm will redefine commerce and the nature of how businesses and customers engage.Ontology of KnowledgeAs AI systems process vast amounts of information, creating a clear "ontology of knowledge" becomes crucial. This means structuring and categorizing information so AI can understand the context and user's underlying intent, rather than just processing raw data.Tokenized Data for PrivacyA potential solution to privacy concerns is "tokenized data." Instead of providing AI with specific personal details, users could share generalized tokens (e.g., "high-intent buyer in 30s") that allow for personalized experiences without revealing sensitive, identifiable information.AI Highlights Human InconsistenciesImplementing AI often brings to light existing inconsistencies or unacknowledged issues within a company. For instance, AI might reveal discrepancies between official scripts and how top-performing human agents actually communicate, forcing companies to address these differences.Influence as a Key Human SkillIn a future increasingly shaped by AI, Sam Altman (via Alex) suggests that the ability to "influence" others will be a paramount human skill. This uniquely human trait will be vital, whether for interacting with other people or for guiding and shaping AI systems.Contact Information*   Regal AI: regal.ai*   Email: hello@regal.ai*   LinkedIn: www.linkedin.com/in/alexlevin1/

Gloria Osardu urges researchers to slow down, understand the business, and partner with intention—sharing why empathy, alignment, and asking the right questions are the foundation for research that matters. Highlights include: 05:02 – How did your parents shape your worldview and curiosity? 15:22 – Why is success as a research leader about facilitating others? 24:26 – What does “understanding the business” really mean? 30:43 – What does “skin in the game” mean for stakeholders? 45:24 – How has embracing slowness changed your approach to leadership? === Who is Gloria Osardu? Gloria is a Senior Director and Global Head of UX Research, Brand, and Consumer Insights at Yahoo!, where she leads initiatives to deepen Yahoo's understanding of consumer behaviour, aligning the company's brand, product, and marketing strategies with these insights. Before joining Yahoo!, Gloria was Senior Director and Head of UX Research and Insights at Gusto, where she built and led Gusto's Global Product Experience Research Team, overseeing both research and research operations professionals. She has also held senior research roles at Amazon Web Services, where she led UX Research Operations and Programs, and at Capital One, where she headed UX Research for their Enterprise AI and ML Platforms. With extensive commercial experience in customer insights and analytics, Gloria also brings an impressive academic background, holding a PhD in Human-Computer Interaction, a Master of Science in Applied Health Informatics, and a Bachelor of Science in Computer Science. A committed contributor to our field, Gloria is a long-standing mentor with the Computing Research Association and has been featured in User Weekly, as well as on podcasts like Black Stories and Saving UX. === Find Gloria here: LinkedIn: https://www.linkedin.com/in/gloriaosardu/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn TikTok Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website

In this episode we continue to explore how to deal with the people dimension of complexity. Today I am talking to Genovefa Kefalidou, a lecturer in Human-Computer Interaction at the University of Leicester. We talk about the importance of user-centric design in AI. Genovefa explores how evolving technologies—from smart homes to AI interfaces—require human trust, comfort, and inclusion to succeed. Genovefa's work in trustworthy AI highlights the critical role of placing the human user at the core of designing AI technologies in order to increase trust.

Leisure & Entertainment session took place on day two of RNIB Scotland's Inclusive Design for Sustainability Conference. Work - life balance is a topic which is widely debated in today's society. Changes in the world of work, couple with the impact of the global pandemic have created a much more fluid distinction between work life and home life. Leisure is integral to this societal shift, and many people are undertaking leisure and entertainment activities in new settings on new platforms, and within new forms of community. Our panel will explore this shift from the perspective of the provider, the consumer, and the community, with a strong emphasis on inclusive design.  A panel discussion was facilitated by Sonali Rai - Senior Manager Media, Culture and Immersive Technologies at RNIB. Joining her on stage, Jonathan Penny, Access Services Manager at Channel 4, Dr Lynsay Shepherd, Reader in Cybersecurity and Human-Computer Interaction at Abertay University, Eli Beaton from TV Access Project, John Speirs, Disability Access Officer with Rangers Football Club, and Natalie Curran, Accessibility and Assistive Technology Specialist with the BBC. Hear all audio from the conference here: Audioboom / Inclusive Design for Sustainability Conference 2025 Image description: The panellists sit on stage. From left to right: Natalie, John, Eli, Sonali, Jonathan, and Lynsay. Sonali speaks to the audience.

How to craft communication that your audience will remember.Why do some messages stick, while others go in one ear and out the other? When it comes to crafting memorable communication, Ada Aka says not all verbiage is created equal. “Certain words are intrinsically more memorable than others,” says Aka, an assistant professor of marketing at Stanford Graduate School of Business. In her research of consumer behavior and decision-making, she's uncovered how language shapes not just our perception of the world, “but how the world stays with us over time." From concrete terms to emotionally charged ones, certain words have more staying power than others, and to communicators who want to capture audiences (and keep them), she says, “Carefully chosen words, they're going to be taking the attention.”In this episode of Think Fast, Talk Smart, Aka joins Matt Abrahams to explore the science of memorable communication. From creating brand slogans that stick to choosing words that align with your message, she reveals how to create communication that won't be forgotten.Episode Reference Links:Ada AkaEp.80 Magic Words: Change What You Say to Inspire and Influence Others Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:05) - The Power of Words in Memory (03:45) - What Makes Words Memorable? (06:04) - Informal and Conversational Language (07:38) - AI & Memory (09:34) - Memorable Slogans (11:26) - Predicting Memorability: Why We Get It Wrong (13:15) - Framing in Communication (15:24) - Creating Meaningful Interactions (17:34) - The Final Three Questions (22:21) - Conclusion  ********Become a Faster Smarter Supporter by joining TFTS Premium. 

This episode is sponsored by https://WE-PN.com Become your own VPN provider.To get 50% off enter promo code: kingraam50-------------------------This episode is sponsored by BetterHelp. Give online therapy a try at https://betterhelp.com/MASTYORASTY and get on your way to being your best self.-------------------------Alireza Karduni is an assistant professor of Human-Centered Computing at Simon Fraser University, School of Interactive Arts and Technology. He focuses on how humans interact with information on social media from both social/urban and individual perspectives.In this episode they talk about why people believe fake news so much, the effect of social media on society, and how governments use it to manufacture consent.http://karduni.com-------------------------To learn more about psychedelic therapy go to my brother Mehran's page at: https://www.mindbodyintegration.ca/ or to https://www.somaretreats.org for his next retreat.***Masty o Rasty is not responsible for, or condone, the views and opinions expressed by our guests ******مستی و راستی هیچگونه مسولیتی در برابر نظرها و عقاید مهمان‌های برنامه ندارد.***--------Support the showhttps://paypal.me/raamemamiVenmo + Revolut: @KingRaam Hosted on Acast. See acast.com/privacy for more information.

On this episode of Crazy Wisdom, host Stewart Alsop speaks with Ivan Vendrov for a deep and thought-provoking conversation covering AI, intelligence, societal shifts, and the future of human-machine interaction. They explore the "bitter lesson" of AI—that scale and compute ultimately win—while discussing whether progress is stalling and what bottlenecks remain. The conversation expands into technology's impact on democracy, the centralization of power, the shifting role of the state, and even the mythology needed to make sense of our accelerating world. You can find more of Ivan's work at nothinghuman.substack.com or follow him on Twitter at @IvanVendrov.Check out this GPT we trained on the conversation!Timestamps00:00 Introduction and Setting00:21 The Bitter Lesson in AI02:03 Challenges in AI Data and Infrastructure04:03 The Role of User Experience in AI Adoption08:47 Evaluating Intelligence and Divergent Thinking10:09 The Future of AI and Society18:01 The Role of Big Tech in AI Development24:59 Humanism and the Future of Intelligence29:27 Exploring Kafka and Tolkien's Relevance29:50 Tolkien's Insights on Machine Intelligence30:06 Samuel Butler and Machine Sovereignty31:03 Historical Fascism and Machine Intelligence31:44 The Future of AI and Biotech32:56 Voice as the Ultimate Human-Computer Interface36:39 Social Interfaces and Language Models39:53 Javier Malay and Political Shifts in Argentina50:16 The State of Society in the U.S.52:10 Concluding Thoughts on Future ProspectsKey InsightsThe Bitter Lesson Still Holds, but AI Faces Bottlenecks – Ivan Vendrov reinforces Rich Sutton's "bitter lesson" that AI progress is primarily driven by scaling compute and data rather than human-designed structures. While this principle still applies, AI progress has slowed due to bottlenecks in high-quality language data and GPU availability. This suggests that while AI remains on an exponential trajectory, the next major leaps may come from new forms of data, such as video and images, or advancements in hardware infrastructure.The Future of AI Is Centralization and Fragmentation at the Same Time – The conversation highlights how AI development is pulling in two opposing directions. On one hand, large-scale AI models require immense computational resources and vast amounts of data, leading to greater centralization in the hands of Big Tech and governments. On the other hand, open-source AI, encryption, and decentralized computing are creating new opportunities for individuals and small communities to harness AI for their own purposes. The long-term outcome is likely to be a complex blend of both centralized and decentralized AI ecosystems.User Interfaces Are a Major Limiting Factor for AI Adoption – Despite the power of AI models like GPT-4, their real-world impact is constrained by poor user experience and integration. Vendrov suggests that AI has created a "UX overhang," where the intelligence exists but is not yet effectively integrated into daily workflows. Historically, technological revolutions take time to diffuse, as seen with the dot-com boom, and the current AI moment may be similar—where the intelligence exists but society has yet to adapt to using it effectively.Machine Intelligence Will Radically Reshape Cities and Social Structures – Vendrov speculates that the future will see the rise of highly concentrated AI-powered hubs—akin to "mile by mile by mile" cubes of data centers—where the majority of economic activity and decision-making takes place. This could create a stark divide between AI-driven cities and rural or off-grid communities that choose to opt out. He draws a parallel to Robin Hanson's Age of Em and suggests that those who best serve AI systems will hold power, while others may be marginalized or reduced to mere spectators in an AI-driven world.The Enlightenment's Individualism Is Being Challenged by AI and Collective Intelligence – The discussion touches on how Western civilization's emphasis on the individual may no longer align with the realities of intelligence and decision-making in an AI-driven era. Vendrov argues that intelligence is inherently collective—what matters is not individual brilliance but the ability to recognize and leverage diverse perspectives. This contradicts the traditional idea of intelligence as a singular, personal trait and suggests a need for new frameworks that incorporate AI into human networks in more effective ways.Javier Milei's Libertarian Populism Reflects a Global Trend Toward Radical Experimentation – The rise of Argentina's President Javier Milei exemplifies how economic desperation can drive societies toward bold, unconventional leaders. Vendrov and Alsop discuss how Milei's appeal comes not just from his radical libertarianism but also from his blunt honesty and willingness to challenge entrenched power structures. His movement, however, raises deeper questions about whether libertarianism alone can provide a stable social foundation, or if voluntary cooperation and civil society must be explicitly cultivated to prevent libertarian ideals from collapsing into chaos.AI, Mythology, and the Need for New Narratives – The conversation closes with a reflection on the power of mythology in shaping human understanding of technological change. Vendrov suggests that as AI reshapes the world, new myths will be needed to make sense of it—perhaps similar to Tolkien's elves fading as the age of men begins. He sees AI as part of an inevitable progression, where human intelligence gives way to something greater, but argues that this transition must be handled with care. The stories we tell about AI will shape whether we resist, collaborate, or simply fade into irrelevance in the face of machine intelligence.

SummaryIn this conversation, Genevieve Conaty (She/Her) shares her journey from a first-generation immigrant background to becoming a VP of design. She discusses her early life, education, and the challenges she faced in her career, particularly during the COVID-19 pandemic. Genevieve opens up about her health struggles, including chronic pain and PTSD, and how these experiences shaped her understanding of wellness. She emphasizes the importance of community support and shares her transformative experience with intensive outpatient programs for mental health recovery. In this conversation, Genevieve shares her journey of self-discovery and healing through the practices of Chi and Qigong. She discusses the significance of Chi as a vital energy and how it has transformed her mental and physical well-being. Genevieve emphasizes the importance of visualization techniques in Qigong and how they can enhance creativity and personal growth. Our AI Partner for this Episode: ElevenLabsAccountability Campaign: March MadnessWant to join Genevieve's March Madness campaign and start this spring differently? Sign up here: https://forms.gle/xvU1GNHnySceCawZ8Chapters00:00 Intro to the episode by Ali and his AI Twin03:33 Introduction and Background05:43 Heritage and Family History07:52 Early Life and Education09:23 Career Path and Design Journey11:53 Challenges and Health Struggles12:34 The Impact of COVID-1917:46 Trauma and Its Effects27:33 Path to Recovery and Healing37:00 Community Support and Programs39:45 Understanding Chi and Its Significance38:54 The Journey to Qigong Practice47:44The Impact of Qigong on Creativity and Wellness49:15 Visualization Techniques in Qigong56:20 Embracing Creativity and Personal Growth01:07:15 March Madness: A Challenge for Growth

MIT Media Lab's Prof. Pattie Maes shares her insights on using technology to enhance human potential and agency, developing wearable systems to support cognition and learning, and designing ethical human-centred artificial intelligence. Prof. Pattie Maes is the Germeshausen Professor of Media Arts and Sciences at the MIT Media Lab. With a background in Artificial Intelligence and Human-Computer Interaction, her research focuses on human augmentation and how wearable, immersive, and brain-computer systems may assist people with memory, decision-making, and other functions. Netguru selected her for "Hidden Heroes: The People Who Shaped Technology"; Time Magazine included several of her designs in its annual list of inventions of the year; Fast Company named her one of the 50 most influential designers, and the World Economic Forum named her a "Global Leader for Tomorrow." Bonus episode recorded live from the Dubai Future Forum at the Museum of the Future in partnership with the Dubai Future Foundation on 20 November 2024. Full-Video Version: https://youtu.be/gJWeHDlDOLk  ABOUT THE HOST Luke Robert Mason is a British-born futures theorist who is passionate about engaging the public with emerging scientific theories and technological developments. He hosts documentaries for Futurism, and has contributed to BBC Radio, BBC One, The Guardian, Discovery Channel, VICE Motherboard and Wired Magazine. CREDITS In Partnership with the Dubai Future Foundation Producer & Host: Luke Robert Mason Join the conversation on Facebook, Instagram, and Twitter at @FUTURESPodcast Follow Luke Robert Mason on Twitter at @LukeRobertMason Subscribe & Support the Podcast at http://futurespodcast.net

This episode's Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow' Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Technology is helping revolutionize the most intimate healthcare journeys, and Irene Alvarado is at the forefront of reimagining fertility treatment. As founder and CEO of Berry Fertility, she's transforming a complex and deeply personal medical experience through human-centered technology. Drawing from her personal fertility journey and engineering expertise at Google, Irene is building a comprehensive platform that empowers patients and clinicians alike. While together, Irene shares how she and her team are leveraging AI and intuitive design to be a supportive companion through one of life's most challenging medical processes. Additionally, Irene also discusses how her team's mission goes beyond software- it's about reducing complexity, providing personalized support, and making fertility treatments more accessible and manageable for everyone involved. Join us as we explore how innovative and human-centered technology can fundamentally reshape fertility treatments. Let's go! Episode Highlights:Converted personal fertility treatment challenges into Berry Fertility, pioneering a patient-centered technological solutionEngineered an all-in-one fertility management app that consolidates fragmented healthcare tools for patients and clinicsDeployed AI-powered chat tools to revolutionize clinic support and address critical workforce shortagesUncovered emerging industry trends expanding fertility service accessibility and reducing treatment costsLaunched a free consumer app providing comprehensive fertility treatment resources and global patient supportAbout our Guest: Irene Alvarado is the founder and CEO of Berry Fertility, the fertility management app for IVF, IUI, embryo transfer, and egg freezing. As CEO, Irene oversees the company's overarching vision, product, and brand. She is also co-founder at Early Works, a product studio incubating vertically niche, applied AI software startups. Irene founded Berry Fertility after going through a fertility treatment herself. Irene was previously a software engineer at Google, GitHub/Microsoft, and a geospatial startup at Samsung Accelerator. She helped create and launch digital products that reached millions of users, like the first massively used AI-powered coding assistant powered by large language models. Irene has a M.S. from Carnegie Mellon University in Human Computer Interaction and a B.S. in Computer Science from Columbia University. She was previously an adjunct professor at New York University.Links Supporting This Episode:Berry Fertility Website: CLICK HEREIrene Alvarado LinkedIn: CLICK HEREBerry Fertility LinkedIn: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter:

Food Waste is a Global Problem with a Big Carbon FootprintOne-third of all food produced is wasted every year – approximately 1.3 billion tons. The UN Environment Program estimates that 3.3 billion tons of CO2 are emitted annually from the resources used to produce wasted food. In the United States alone, 133 billion pounds of edible food, valued at $161 billion, is wasted every year. Replate's SolutionEnter Replate: a technology-based nonprofit that works to reduce food insecurity and waste while mitigating food waste´s effects on climate change. The organization provides a solution for businesses to donate surplus food to nearby nonprofits operating throughout the United States and the Middle East. Replate's services are designed to prevent such food waste through source reduction and donating meals to communities experiencing food insecurity. Its algorithm connects donor organizations to nonprofits, diverting food from landfills while increasing food access. How Replate WorksTheir organization operates through a web app. Donors can schedule pick-up services, then track the environmental and social impact of their donations. Nonprofits can sign up to receive donations using an online form. Replate then works to understand these organizations' capacity and food needs before drop off. Replate works with hundreds of corporations including Netflix, Boston Consulting Group, Whole Foods, Chipotle, Walmart, and more to match businesses with communities in need. Since its founding, Replate has recovered over 3.6 million pounds of food, delivered over three million meals, and served 301 nonprofits. It estimates that to date the program has saved 985 million gallons of water and diverted 3,686 tons of carbon emissions.Connections to California Composting GoalsAs organic material like food and agricultural waste decomposes, it releases methane, a greenhouse gas eighty-four times more potent than carbon dioxide in the atmosphere over a 20-year period. Enacted in January 2022, California's Short-Lived Pollutant Reduction law SB-1383 targets is trying to address methane emissions due to organic waste. SB-1383 is expected to reduce California's methane emissions from organic materials in traditional landfills by an estimated twenty percent. As part of the law, large food service providers, distributors, and industries falling under the Tier 1 category—food service providers, food distributors, wholesale food vendors, supermarkets and grocery stores over 10,000 square feet—are required to reduce their organic waste material disposal. Platforms like Replate can help businesses reduce their food waste and comply with SB-1383. Maen Mahfoud is the founder and CEO of Replate. Witnessing the alarming levels of food insecurity, and enormous amounts of food waste in the Bay Area, his knowledge of the massive effects of food waste on our planet motivated Mahfoud to launch Replate in 2016. Maen is a DRK entrepreneur, a 2023 recipient of the James Irvine Foundation Leadership, and was sponsored by Harvard Business School's Executive Program. Mahfoud holds a Master's in Public Health from Imperial College London, a degree in Molecular Biology from UC Berkeley, and a Human-Computer Interaction for User Experience Design Certificate from MIT.  For a transcript, please visit https://climatebreak.org/optimizing-food-waste-recovery-through-algorithms-with-maen-mahfoud/

Mustafa Suleyman on Copilot Vision, AI Companions, Infinite Memory, AI Agents, and moreCopilot Vision: A new era of human-computer interactionHow Microsoft AI is differentiating from OpenAIUser data privacy with Copilot VisionLiving amongst a co-intelligence in 10+ yearsMemory, learning, gaming, and AI agents​​AI ConsultationAI Consultation:Want to harness the power of AI for your business? Etienne Noumen, the creator of this podcast "AI Unraveled," is also a senior software engineer and AI consultant. He helps organizations across industries like yours (Oil and Gas, Medicine, Education, Amateur Sport, Finance, etc. ) leverage AI through custom training, integrations, mobile apps, or ongoing advisory services. Whether you're new to AI or need a specialized solution, Etienne can bridge the gap between technology and results. DM here or Email at info@djamgatech.com or Visit djamgatech.com to learn more and receive a personalized AI strategy for your business.AI Unraveled eBook:Master GPT-x, Gemini, Generative AI, LLMs, Prompt Engineering: A simplified Guide For Everyday Users: OpenAI, ChatGPT, Google Gemini, Anthropic Claude, Grok xAI, Generative AI, Large Language Models (LLMs), Llama, Deepmind, Explainable AI (XAI), Discriminative AI, AI Ethics, Machine Learning, Reinforcement Learning, Natural Language Processing, Neural networks, Intelligent agents, GPUs, Q*, RAG, Master Prompt Engineering, Pass AI CertificationsGet it at Apple at https://books.apple.com/us/book/id6445730691Get it at Google at: https://play.google.com/store/books/details?id=oySuEAAAQBAJAI and Machine Learning For Dummies ProDjamgatech has launched a new educational app on the Apple App Store, aimed at simplifying AI and machine learning for beginners.It is a mobile App that can help anyone Master AI & Machine Learning on the phone!Download it FROM APPLE APP STORE and conquer any skill level with interactive quizzes, certification exams, & animated concept maps in:Artificial IntelligenceMachine LearningDeep LearningGenerative AILLMsNLPxAIData ScienceAI and ML OptimizationAI Ethics & Bias ⚖️& more! ➡️ App Store Link

We explored the challenges and potential solutions for building trust, inclusion, and collaboration in tech-hybrid or remote teams. A focus on how technology supports transparent communication and fosters connections in tech-enabled environments related to socio-technical teams. (Tech-hybrid teams blend humans and robotics, AI, or other modern technology as team members.)  In this Episode: Dr. Emi Baressi, Tom Bradshaw, special guests Keith and Daniel Edwards from the Houston RobotLab, Dr. Matt Lampe, Alexander Abney-King, Nic Krueger, Rich Cruz, Dr. Martha Grajdek    Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   References: Arslan, A., Cooper, C., Khan, Z., Golgeci, I., & Ali, I. (2022). Artificial intelligence and human workers interaction at team level: a conceptual assessment of the challenges and potential HRM strategies. International Journal of Manpower, 43(1), 75–88. https://doi.org/10.1108/IJM-01-2021-0052   Berretta, S., Tausch, A., Ontrup, G., Gilles, B., Peifer, C., & Kluge, A. (2023). Defining human-AI teaming the human-centered way: A scoping review and network analysis. Frontiers in Artificial Intelligence, 6, 1250725–1250725. https://doi.org/10.3389/frai.2023.1250725 Belanger, F., Collins, R. W., & Cheney, P. H. (2001). Technology Requirements and Work Group Communication for Telecommuters. Information Systems Research, 12(2), 155–176. https://doi.org/10.1287/isre.12.2.155.9695   Belling, S. (2021). PsychoWorkplacegenerationslogy of Remote Teams: Trust, People, and Connections. In Remotely Possible (pp. 59–73). Apress. https://doi.org/10.1007/978-1-4842-7008-0_5   Boccoli, G., Gastaldi, L., & Corso, M. (2024). Transformational leadership and work engagement in remote work settings: The moderating role of the supervisor's digital communication skills. Leadership & Organization Development Journal, 45(7), 1240–1257. https://doi.org/10.1108/LODJ-09-2023-0490   Brock, J. K.-U., & von Wangenheim, F. (2019). Demystifying AI: What Digital Transformation Leaders Can Teach You about Realistic Artificial Intelligence. California Management Review, 61(4), 110–134. https://doi.org/10.1177/1536504219865226   Chin, J. H., Haring, K. S., & Kim, P. (2023). Understanding the neural mechanisms of empathy toward robots to shape future applications. Frontiers in neurorobotics, 17, 1145989. https://doi.org/10.3389/fnbot.2023.1145989   Ezer, N., Bruni, S., Cai, Y., Hepenstal, S. J., Miller, C. A., & Schmorrow, D. D. (2019). Trust Engineering for Human-AI Teams. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 63(1), 322–326. https://doi.org/10.1177/1071181319631264   Flathmann, C., Schelble, B. G., Rosopa, P. J., McNeese, N. J., Mallick, R., & Madathil, K. C. (2023). Examining the impact of varying levels of AI teammate influence on human-AI teams. International Journal of Human-Computer Studies, 177, 103061-. https://doi.org/10.1016/j.ijhcs.2023.103061   Fuchs, A., Passarella, A., & Conti, M. (2024). Optimizing Delegation in Collaborative Human-AI Hybrid Teams. ACM Transactions on Autonomous and Adaptive Systems. https://doi.org/10.1145/3687130   Guznov, S., Lyons, J., Pfahler, M., Heironimus, A., Woolley, M., Friedman, J., & Neimeier, A. (2020). Robot Transparency and Team Orientation Effects on Human-Robot Teaming. International Journal of Human-Computer Interaction, 36(7), 650–660. https://doi.org/10.1080/10447318.2019.1676519   Hagemann, V., Rieth, M., Suresh, A., & Kirchner, F. (2023). Human-AI teams—Challenges for a team-centered AI at work. Frontiers in Artificial Intelligence, 6, 1252897–1252897. https://doi.org/10.3389/frai.2023.1252897   Harris-Watson, A. M., Larson, L. E., Lauharatanahirun, N., DeChurch, L. A., & Contractor, N. S. (2023). Social perception in Human-AI teams: Warmth and competence predict receptivity to AI teammates. Computers in Human Behavior, 145, 107765-. https://doi.org/10.1016/j.chb.2023.107765   Hauptman, A. I., Schelble, B. G., Duan, W., Flathmann, C., & McNeese, N. J. (2024). Understanding the influence of AI autonomy on AI explainability levels in human-AI teams using a mixed methods approach. Cognition, Technology & Work, 26(3), 435–455. https://doi.org/10.1007/s10111-024-00765-7   Hauptman, A. I., Schelble, B. G., McNeese, N. J., & Madathil, K. C. (2023). Adapt and overcome: Perceptions of adaptive autonomous agents for human-AI teaming. Computers in Human Behavior, 138, 107451-. https://doi.org/10.1016/j.chb.2022.107451   Li, M., Kwon, M., & Sadigh, D. (2021). Influencing leading and following in human–robot teams. Autonomous Robots, 45(7), 959–978. https://doi.org/10.1007/s10514-021-10016-7   Ma, L. M., Ijtsma, M., Feigh, K. M., & Pritchett, A. R. (2022). Metrics for Human-Robot Team Design: A Teamwork Perspective on Evaluation of Human-Robot Teams. ACM Transactions on Human-Robot Interaction, 11(3), 1–36. https://doi.org/10.1145/3522581   Naikar, N., Brady, A., Moy, G., & Kwok, H.-W. (2023). Designing human-AI systems for complex settings: ideas from distributed, joint, and self-organising perspectives of sociotechnical systems and cognitive work analysis. Ergonomics, 66(11), 1669–1694. https://doi.org/10.1080/00140139.2023.2281898   Traeger, M. L., Sebo, S. S., Jung, M., Scassellati, B., & Christakis, N. A. (2020). Vulnerable robots positively shape human conversational dynamics in a human–robot team. Proceedings of the National Academy of Sciences, 117(12), 6370–6375. https://doi.org/10.1073/pnas.1910402117   You, S., & Robert, L. P. (2022). Team robot identification theory (TRIT): robot attractiveness and team identification on performance and viability in human–robot teams. The Journal of Supercomputing, 78(18), 19684–19706. https://doi.org/10.1007/s11227-022-04645-7

Not since Gutenberg's printing press has one human being's inventions improved the quality of life for people as much as Apple co-founder and principle creator Steve Wozniak.    Fortunately for me the Woz loves jokes, humor and comedy in general so after sending him several heart felt e-mails requesting to chat with him he agreed, so last week while I was performing in San Francisco I drove down to Cupertino to record this conversation while him. This conversation was recorded at the Mandarin Oriental restaurant where Steve asked me to meet him. There is pleasant violin based classic music playing in the background because the owner politely delinked my request to turn off the music.    Steve Wozniak is not only a creative genius who has improved human life more than any other human being in the last 300 years, he also loves and cherishes humor and the story tellers who create the jokes.    He is exciting to talk to because he thinks so fast and can convey complicated information in a very simple way to be understood universally. His genius is not exclusively bound to his inventions that will lead the world to higher plains of consciousness and communications but it is the basic fact that he is a good person who genuinely cares about helping dreamer people like me wherever he can. It is my pleasure to present to you now the one and only Steve Wozniak!   Intro song: Cutting Room (Hot Pants) – Oceanliners Movie clip from YouTube: Her TRAILER 1 (2013) - Joaquin Phoenix, Scarlett Johansson Movie HD Movie clip from YouTube: Klaatu's warning Recorded in Cupertino, CA. January 2014.    [Original broadcast date: Jan 28 2015]    This is the output of OpenAI ChatGTP prompting to summarize the transcription:  This conversation with Steve Wozniak, co-founder of Apple, touches on humor, technology, and personal philosophies. Key highlights: Humor and Pranks Wozniak loves jokes and pranks, sharing stories about altering iPads, high school stunts, and making counterfeit $2 bills. Humor keeps him optimistic and happy. Thoughts on Technology AI Concerns: Wozniak shares concerns about AI surpassing human control, aligning with fears from Elon Musk and Stephen Hawking. He believes humanity's dependence on machines began with the Industrial Revolution. Privacy Advocacy: As a founder of the EFF, he champions internet freedom and user privacy, criticizing surveillance and censorship. Creativity Tools: Wozniak celebrates how Apple products empower creativity, describing computers as a "bicycle for the mind." Personal Insights Happiness: Optimism, humor, and calmness define his outlook. He avoids stress and focuses on enjoying life. Philosophy: Maintain youthful ideals, accept differences, and foster positive relationships. Closing Wisdom Stay curious, embrace creativity, and be kind to others. Humor and innovation are central to living a fulfilling life. Wozniak's blend of playfulness, intellect, and optimism offers both insight and inspiration.     Hooray for humanity! We're dropping new episodes every Thursday-ish. Connect! Be part of the Rhodesies team and get goodies: https://patreon.com/tomrhodessmartcamp More Tom  https://www.instagram.com/_TomRhodes More Ashna https://www.instagram.com/ashnarodjan   About Smart Camp podcast Tom Rhodes Smart Camp is a festival of ideas, knowledge, stories, books & adventures. Join us for  Smart Ramble (Tom talks) Smart Talk (Tom has a guest) Smart Bestie (Tom and Ashna Rodjan) Smart Books and Movies (Review on Books and Movies) 

It's not just IKEA and fjords, as Katharina Koberdamm joins us to share her deep passion for Scandinavia. Her fascination began in her 20s with Swedish music, which inspired her to take her first solo trip through Sweden and Denmark. Looking at the cultural differences between Scandinavia and her home in Germany, Katharina highlights the minimalist design, the more uniform style, and the serene landscapes of the Nordic countries, and dreams of future trips with her growing family to further share the lands she loves.Guest BioKatharina Koberdamm (she/her) is a design leadership expert and coach from Germany. She is best known for creating the Design Leadership Framework, which helps design leaders be more strategic and structured in managing their teams. Before fully dedicating her time to coaching, Katharina worked as a UX Designer and Lead, collaborating with organizations across Europe. Her passion has always been to make complex things easy to understand, whether it's a user interface, a customer journey, or the abstract challenges of managing a UX team. She holds a degree in Business Administration and specialized in Human-Computer Interaction and User-Centered Design for her diploma thesis. This combination has enabled her to bridge the worlds of business and design effortlessly throughout her career. In her personal life, Katharina loves listening to music, drinking coffee, and traveling. She is married and has a two-year-old son who keeps her very busy. LinksKatharina's website: https://designleadershipframework.de/Katharina's LinkedIn: https://www.linkedin.com/in/designleadershipThe mentioned artists:Ane Brun: https://open.spotify.com/intl-de/artist/2L3kwZFd16zjHz9a5kEPAmChristian Kjellvander: https://open.spotify.com/intl-de/artist/2NNMCcN4t0zn04kTzdVAS6Frida Hyvönen: https://open.spotify.com/intl-de/artist/58XdW0XyGukvmGatf7NC2RTina Dico: https://open.spotify.com/intl-de/artist/6AHLjrNUzvqs8jg5JntmeLAsgeir: https://open.spotify.com/intl-de/artist/7xUZ4069zcyBM4Bn10NQ1cCreditsCover design by Raquel Breternitz.

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Ola Jacob, Business Development Director for the UK & Ireland at Descartes Underwriting, a specialist Parametric Insurance MGA and Insurer. On today's episode, Ola will provide an educational deep dive into the world of parametric insurance. He'll explain what parametric insurance is, how it differs from traditional insurance, and why it is gaining traction as a data-driven solution to cover risks like natural catastrophes.  Ola will share real-world examples of how parametric insurance has provided significant value to corporate clients and industries adopting this innovative approach as part of their risk management strategies. KEY TAKEAWAYS When I started in insurance I didn't know much about it, but when you strip it down to its bare bones it's the idea of making good on your promise. That was a big draw for me because it felt altruistic. When it's done right, and someone receives their cheque for the claim after it's all gone smoothly is the best feeling in the world. The stigma we get from the bad experiences is what damages the image of insurance. The best solutions are ones that people don't know about, and ones that don't get in the way and make things better. If you're going to create a solution that helps it should have another login or portal, something clunky that gets in people's way, it should be cool and slick like a Rolex. Innovation can't be done on your own, when I won the Insurance Times Technology Champion of the Year Award, it was a reflection of the whole industry and all the people I've met on my journey that have been open to change. I don't think we've done it yet, I think there's so much more change to be had and I'm excited to see how we can push further. The biggest problem in parametric insurance is the name, because it sounds so complicated. But it's actually the simplest form of insurance there is. The Mantra behind all parametric policies is: When a pre-agreed parameter is met then a pre-agreed pay out is made. This forms the backbone of all parametric contracts. That differs from indemnity because indemnity is a promise to put you back in the same condition you were in before the loss, parametric is pretty much black and white. BEST MOMENTS ‘If you add parametric to indemnity it could really be a game changer that could change the face of how we do insurance forever.' ‘I've always wanted to come in and do something to help change insurance for the better with technology.' ‘In parametric products, the parameters must be measurable and independent, something that's not controllable by somebody else, like weather.' ‘Clients recover, using parametric insurance, with 10X less limit than they'd previously because of the speed of payout. And they'd planned how they would use that payout because they already knew what they were going to get if this event happened.' ABOUT THE GUEST Ola Jacob is the Business Development Director for the UK & Ireland at Descartes Underwriting, a specialist Parametric Insurance MGA and Insurer covering Natural Catastrophe exposure globally.  With over 12 years of experience in the London Market Insurance Sector, Ola has worked on UK Retail, Product Recall, Terrorism, Onshore Energy and Parametric insurance. Ola's background in Human-Computer Interaction and Psychology has fueled his passion for developing new approaches to risk transfer and managing risk for clients. As one of the pioneers of parametric insurance, Ola helped build a distribution strategy for one of the first successful parametric solutions in the London Market. In 2024, he was named Insurance Times Technology Champion of the Year for his innovative work. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website

My guest today is Tobi Lutke, the co-founder and CEO of Shopify. I have spoken to Tobi on this podcast twice before, first in 2020 and then again in 2022. Needless to say, a lot has changed since we last spoke, and we start by talking about the biggest change of all: AI. But I'll remember this conversation for the next set of ideas we discuss: Founder mode, raising the temperature of an organization, and the importance of building on an island that's distinct from the mainstream. Tobi embodies the concept of Life's Work that I believe so much in, and this episode is a shining example of it. He, along with nine other leaders we believe are doing their life's work, will also be featured in the first issue of an upcoming print publication we've been working on. If you're interested in hearing first when pre-orders go on sale, head to joincolossus.com/print. For now, please enjoy this great conversation with Tobi Lutke. For the full show notes, transcript, and links to mentioned content, check out the episode page here. ----- This episode is brought to you by Ramp. Ramp's mission is to help companies manage their spend in a way that reduces expenses and frees up time for teams to work on more valuable projects. Ramp is the fastest-growing FinTech company in history and it's backed by more of my favorite past guests (at least 16 of them!) than probably any other company I'm aware of. It's also notable that many best-in-class businesses use Ramp—companies like Airbnb, Anduril, and Shopify, as well as investors like Sequoia Capital and Vista Equity. They use Ramp to manage their spending, automate tedious financial processes, and reinvest saved dollars and hours into growth. At Colossus and Positive Sum, we use Ramp for exactly the same reason. Go to Ramp.com/invest to sign up for free and get a $250 welcome bonus. — This episode is brought to you by Alphasense. AlphaSense has completely transformed the research process with cutting-edge AI technology and a vast collection of top-tier, reliable business content. Imagine completing your research five to ten times faster with search that delivers the most relevant results, helping you make high-conviction decisions with confidence. AlphaSense provides access to over 300 million premium documents, including company filings, earnings reports, press releases, and more from public and private companies. Invest Like the Best listeners can get a free trial now at Alpha-Sense.com/Invest and experience firsthand how AlphaSense and Tegas help you make smarter decisions faster. ----- Invest Like the Best is a property of Colossus, LLC. For more episodes of Invest Like the Best, visit joincolossus.com/episodes.  Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Show Notes: (00:00:00) Welcome to Invest Like the Best  (00:05:38) Technological Innovations and AI (00:07:13) Experimenting with AI in Real-World Scenarios (00:15:04) The Role of Founders and Company Culture (00:24:24) Navigating Business Changes and Strategic Decisions (00:31:15) The Concept of Islands in Innovation (00:36:38) The Essence of Open Source Marketplaces (00:37:10) Building Shopify: From Personal Project to Public Company (00:38:42) Philosophy of Product Development (00:42:38) Marketing and Mainstream vs. Island Approach (00:46:52) The Glory of Entrepreneurship (00:54:17) AI and the Future of Human-Computer Interaction (01:00:30) Trust and Principles in Organizational Culture (01:04:31) Investor Insights and Long-Term Vision

In this episode: Dr. Matthew Lampe, Tom Bradshaw, Lee Crowson, Natasha Desjardines, Imani Nakyanza   Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   References Hickman, A. D. A. M. (2020). How to Build Trust and Boost Productivity Within Remote Teams. Retrieved from Gallup: https://www. Gallup. com/workplace/316931/build-trust.   Hu, X. E., Hinds, R., Valentine, M., & Bernstein, M. S. (2022). A" Distance Matters" Paradox: Facilitating Intra-Team Collaboration Can Harm Inter-Team Collaboration. Proceedings of the ACM on Human-Computer Interaction, 6(CSCW1), 1-36.   Maznevski, M. L., & Chudoba, K. M. (2000). Bridging space over time: Global virtual team dynamics and effectiveness. Organization science, 11(5), 473-492.   Nunamaker Jr, J. F., Reinig, B. A., & Briggs, R. O. (2009). Principles for effective virtual teamwork. Communications of the ACM, 52(4), 113-117.   Soomar, Z. (2020). A framework for building and maintain trust in remote and virtual teams. F1000Research, 9(1187), 1187.

Molly Mackinlay has extensive work experience in various roles at different companies. She is currently the Head of Engineering, Product, & Research Development at Protocol Labs, where they lead teams working on the IPFS Project. Prior to this, Molly worked at Google where they held multiple roles including Google Search PM II, Google Forms PM, Google Classroom PM, and Associate Product Manager for Chrome Native Client. Before joining Google, she obtained their Bachelor's degree in Computer Science with a concentration in Human Computer Interaction from Stanford University. Key HighlightsExplores decentralized mechanisms for funding public goodsPresents three web3 experiments: Quadratic Funding, DAO treasuries, and Retroactive Public Goods RewardsIntroduces Open Impact Foundation as a legal structure for public goods fundingAbout Foresight InstituteForesight Institute is a research organization and non-profit that supports the beneficial development of high-impact technologies. Since our founding in 1987 on a vision of guiding powerful technologies, we have continued to evolve into a many-armed organization that focuses on several fields of science and technology that are too ambitious for legacy institutions to support.Allison DuettmannThe President and CEO of Foresight Institute, Allison Duettmann directs the Intelligent Cooperation, Molecular Machines, Biotech & Health Extension, Neurotech, and Space Programs, alongside Fellowships, Prizes, and Tech Trees. She has also been pivotal in co-initiating the Longevity Prize, pioneering initiatives like Existentialhope.com, and contributing to notable works like "Superintelligence: Coordination & Strategy" and "Gaming the Future".Get Involved with Foresight:Apply to our virtual technical seminars Join our in-person events and workshops Donate: Support Our Work – If you enjoy what we do, please consider this, as we are entirely funded by your donations!Follow Us: Twitter | Facebook | LinkedInNote: Explore every word spoken on this podcast through Fathom.fm, an innovative podcast search engine. Hosted on Acast. See acast.com/privacy for more information.

Today, our special guest is Whitney Hess, Founder and Executive Coach of Vicarious Partners Inc. We discuss the power of bravery, vulnerability, and personal growth. Discover how to overcome fear, cultivate self-awareness, and embrace failure as a stepping stone toward success. With practical tips and inspiring stories, this podcast is a must-listen for anyone looking to live a more courageous and purposeful life. Highlights include: 0:00-4:25 - Whitney discusses her perspective on failure 04:26-8:17 - Whitney shares her backstory, including living on a sailboat 08:18-14:03 - The importance of being present and fully engaged with clients 14:04-19:48 - A closer look at the power dynamics in coaching relationships 19:49-24:12 - Whitney shares a personal anecdote 24:13-29:45 - More on coaching, UX, and the challenges facing the field 29:46-33:58 - Whitney's perspective on the risks of pursuing the management track  33:59-38:20 - Coaching dynamics and the importance of an opt-in relationship 43:03-46:26 - Brendan and Whitney highlight the importance of self-reflection Who is Whitney Hess Whitney Hess is a coach, writer, and designer on a mission to put humanity back into business. She believes empathy builds empires, and she helps progressive, creative leaders design their careers and accelerate their missions. Her techniques help people gain self-awareness, identify blind spots, navigate obstacles, and bring their whole selves to their work.   Whitney has been a user experience (UX) consultant for over a decade, hired to make technology easier and more pleasurable. She has been recognized for her work with the United States Holocaust Memorial Museum, the Martin Luther King Jr. Center for Nonviolent Social Change, Foundation Center, Seamless, Boxee, and WNYC. She is named as a co-inventor on a U.S. patent with American Express.   Whitney is a two-time Carnegie Mellon University graduate with a Master's in Human-Computer Interaction and a Bachelor's in Professional Writing and HCI. She is a Certified Integral Coach through New Ventures West and a Professional Certified Coach (PCC) with the International Coaching Federation. She writes on her blog Pleasure & Pain, co-hosts the podcast Designing Yourself, and speaks at conferences and corporations worldwide.   Find Whitney Here: Whitney Hess on LinkedIn Whitney Hess Website Whitney Hess Blog Vicarious Partners Inc. on LinkedIn Whitney Hess Email   Subscribe to Brave UX Like what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website

In unserer neuen Episode den UX und Usability Podcast nehmen wir euch mit auf eine Reise durch die Welt der User Experience. Wir plaudern über die 'Mensch und Computer' Konferenz mit unserem Vizepräsidenten Thomas Jackstädt und diskutieren darüber, ob agiles Arbeiten wirklich vorbei ist Wir haben in dieser Episode Jule Jensen zu Gast. Sie teilt ihren inspirierenden Weg vom Studium zur UX/UI-Designerin bei Governikus und gibt wertvolle Tipps für Berufseinsteiger*innen. Außerdem stellen wir euch das FigProxy-Plugin vor, das Figma mit echter Hardware verbindet, und beleuchten die Single Ease Question (SEQ). Eine Folge voller wertvoller Insights, Trends und Inspirationen – unbedingt reinhören! ZEITSTEMPEL [00:00:00] Begrüßung und Einleitung [00:00:29] Interview mit Thomas Jackstädt über die 'Mensch und Computer' Konferenz [00:07:11] Diskussion: Ist agiles Arbeiten vorbei? Insights von Jeff Gothelf [00:10:05] Infos zur Mitgliederversammlung der German UPA am 19. September [00:10:53] Update zum AI-Pin von Humane – Ein UX-Flop? [00:15:20] Karriere-Tipps von Ariana von Scherenburg für angehende UX-Designer [00:17:00] Ankündigung der Weiterbildungsmesse am 26. September [00:17:45] Deep Dive: Die Single Ease Question (SEQ) mit Jeff Sauro und Jim Lewis [00:20:38] Vorstellung des FigProxy Plugins – Figma trifft Hardware [00:21:35] Interview mit Jule Jensen über ihren Einstieg ins UX/UI Design [00:50:03] Kurzinterview mit Sabine Berghaus von Siemens über den Einstieg in die UX-Branche* [00:51:37] Abschluss und Verabschiedung Informationen zu den Gästen

Two of Moser's top consultants, Shannon Call and Anwar Eaton, are joining us this week to discuss UX Design.Shannon's excitement for user experience comes from her relentless drive to improve products that don't function smoothly, constantly assessing which adjustments could enhance a product's functionality and user engagement. Her creative approach—no matter the medium—is to create an enjoyable experience and to ultimately be an advocate for the end user. With more than 10 years of experience in the industry, she has worked with international clients such as Cigna, Bayer Crop Science, and Eli Lilly. Anwar is passionate about UX and aims to create user-friendly products for everyone. He has a Master's degree in Human-Computer Interaction and more than eight years of experience in UX, having worked for companies such as Eli Lilly, Liberty Mutual, and the Health and Human Services Department. In addition to his dedication to creating accessible products, he shares his knowledge with the next generation of UX designers by lecturing at IUPUI (now IU Indianapolis).

 Resource: Have we passed the Touring Test, and should we really be trying? ___Connect with JillConnect with Will___160 Characters is powered by Clerk Chat.

My guest today is Bret Taylor. His resume is absurd. He built google maps--famously rewriting the whole thing in a weekend. He was the CTO of Facebook in critical years. He founded Quip. He was the chair of the board at Twitter. He was the co-CEO of Salesforce...the incredible list goes on. Now, Bret is the co-founder of Sierra, a conversational AI platform for businesses, and he is the chairman of the board at OpenAI. We discuss the past, present, and future of AI agents: new programs that will begin doing incredible amounts of work for us humans in astonishing ways that are a thrill to talk about. Bret believes agents will become a meaningful part of the future and transform the ways in which we interact with technology. We discuss a strategic approach to AI integration, the different categories of agents and their scopes, and the essentials of craftsmanship. Please enjoy this discussion with Bret Taylor. For the full show notes, transcript, and links to mentioned content, check out the episode page here. ----- This episode is brought to you by Ridgeline. Ridgeline has built a complete, real-time, modern operating system for investment managers. It handles trading, portfolio management, compliance, customer reporting, and much more through an all-in-one real-time cloud platform. I think this platform will become the standard for investment managers, and if you run an investing firm, I highly recommend you find time to speak with them. Head to ridgelineapps.com to learn more about the platform. — This episode is brought to you by Tegus, where we're changing the game in investment research. Step away from outdated, inefficient methods and into the future with our platform, proudly hosting over 100,000 transcripts – with over 25,000 transcripts added just this year alone. Our platform grows eight times faster and adds twice as much monthly content as our competitors, putting us at the forefront of the industry. Plus, with 75% of private market transcripts available exclusively on Tegus, we offer insights you simply can't find elsewhere. See the difference a vast, quality-driven transcript library makes. Unlock your free trial at tegus.com/patrick. ----- Invest Like the Best is a property of Colossus, LLC. For more episodes of Invest Like the Best, visit joincolossus.com/episodes.  Past guests include Tobi Lutke, Kevin Systrom, Mike Krieger, John Collison, Kat Cole, Marc Andreessen, Matthew Ball, Bill Gurley, Anu Hariharan, Ben Thompson, and many more. Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here. Follow us on Twitter: @patrick_oshag | @JoinColossus Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Show Notes: (00:00:00) Welcome to Invest Like the Best (00:04:27) The Dynamics of Small Teams in Software Development (00:05:46) Challenges of Large Teams and Bureaucracy (00:06:27) The Google Maps Legendary Rewrite Story (00:13:59) Introduction to AI Agents (00:16:48) Types of AI Agents and Their Applications (00:22:15) Building Robust AI Agents for Customer Experience (00:33:28) The Future of AI Agents and Customer Interaction (00:45:12) Impact of AI on Productivity and Inequality (00:51:05) Technological Evolution and Societal Changes (00:56:25) The Role of Multimodal Models in AI (00:57:19) The Future of Human-Computer Interaction (01:00:15) Building Companies in the AI Era (01:05:36) OpenAI's Unique Structure and Mission (01:11:22) Insights on Sales and Customer Success (01:20:06) Balancing Ambition and Personal Life (01:21:35) Preparing for the Agent Era (01:26:20) The Kindest Thing Anyone Has Ever Done for Bret

Send us a Text Message.Andrew Goldman joined HMH in 2024 when HMH acquired Writable, where he, as Co-Founder and CEO, oversaw business and product strategy. Andrew joined HMH as the EVP of HMH Labs, a newly formed division that pursues innovative product development through a highly cross-functional team structure. Previously, he was the Founder and CEO of Subtext, Inc., a collaborative learning company that was acquired by Renaissance Learning. Before entering the EdTech industry, Andrew was the CEO and Co-Founder of Pandemic Studios, a leading game development studio that was ultimately acquired by Electronic Arts. Andrew received his BA in Political Science from Brown and earned his Master's in Human-Computer Interaction from NYU. Andrew was a member of the U.S. Olympic sailing team in 1988.Recommended Resources:

Jodi Forlizzi is the Herbert A. Simon Professor of Human-Computer Interaction at the School of Computer Science at Carnegie Mellon University. Dr. Forlizzi has a distinguished career as a service designer, researcher, design leader, and academic. In this conversation, we discuss the changing role of design in the face of disruptive new technologies such as AI.See full show notes at:https://theinformed.life/2024/08/11/episode-146-jodi-forlizzi/

It's all just opinions, man! In this episode of the Design Systems Podcast, Mark Shuster talks about the shift away from enforcing strict guidelines through design systems towards enabling good design and production practices in a more transparent and collaborative way.  Chris and Mark discuss different sources of truth within a design system, flexibility and iteration, and why composability is so important to the future of the product engineering process. View the transcript of this episode.Check out our upcoming events.GuestMark Shuster is an Engineering Manager at Dropbox, leading a team responsible for building DIG, Dropbox's design system. With previous design systems experience at Twitch and BuzzFeed, Mark has a rich background spanning UX design and front-end development. He holds a Master's degree in Human-Computer Interaction from Carnegie Mellon University and is based in the Bay Area.HostChris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on Twitter as @chrisstrahl and on LinkedIn.SponsorSponsored by Knapsack, the design system platform that brings teams together. Learn more at knapsack.cloud.

Associate Professor Stefanie Mueller, who leads the Human-Computer Interaction group at CSAIL, discusses her groundbreaking research using generative AI for 3D applications. Specifically she explains how generative AI can be combined with mechanical simulation to create stable and personalized 3D models. Find out more about CSAIL Alliances, as well as a full transcript of this podcast, at https://cap.csail.mit.edu. If you would like to learn more about the Cybersecurity for Technical Leaders Course, visit here: https://cap.csail.mit.edu/cybersecurity-technical-leaders-online-course-mit-csail-alliances Podcast listeners save 10% with code MITXTPOD10

(3:45) - Emotion detection system puts a smile on their faceThis episode was brought to you by Mouser, our favorite place to get electronics parts for any project, whether it be a hobby at home or a prototype for work. Click HERE to learn more about how computer vision and AI are being leveraged today for defect detection use cases like preventing a bad apple from making its way to your local grocery store! Become a founding reader of our newsletter: http://read.thenextbyte.com/ As always, you can find these and other interesting & impactful engineering articles on Wevolver.com.

In this episode: Dr. Matthew Lampe, Tom Bradshaw, Lee Crowson, Natasha Desjardines, Imani Nakyanza   Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   References Hickman, A. D. A. M. (2020). How to Build Trust and Boost Productivity Within Remote Teams. Retrieved from Gallup: https://www. Gallup. com/workplace/316931/build-trust.   Hu, X. E., Hinds, R., Valentine, M., & Bernstein, M. S. (2022). A" Distance Matters" Paradox: Facilitating Intra-Team Collaboration Can Harm Inter-Team Collaboration. Proceedings of the ACM on Human-Computer Interaction, 6(CSCW1), 1-36.   Maznevski, M. L., & Chudoba, K. M. (2000). Bridging space over time: Global virtual team dynamics and effectiveness. Organization science, 11(5), 473-492.   Nunamaker Jr, J. F., Reinig, B. A., & Briggs, R. O. (2009). Principles for effective virtual teamwork. Communications of the ACM, 52(4), 113-117.   Soomar, Z. (2020). A framework for building and maintain trust in remote and virtual teams. F1000Research, 9(1187), 1187.

Kayla Cinnamon is a Senior Product Manager at Microsoft working on the developer experience in Windows. This includes Dev Home and PowerToys. Kayla formerly worked on Windows Terminal and Cascadia Code, which is the font you all use inside Visual Studio. She holds a Master's degree in Information Technology from Rensselaer Polytechnic Institute with a concentration in Human-Computer Interaction. She recently was a speaker at the recent Microsoft Build conference.   Topics of Discussion: [6:02] Kayla talks about DevHome. [7:18] Examples of having agency over your machine. [9:05] Setting up an environment in DevHome and a WinGet configuration file. [10:10] Desired state configuration. [10:47] How do we generate these files? [12:26] Using Dev Home to simplify cloning and configuring repositories. [14:22] DSC can toggle Windows settings as well. [16:26] What is Dev Drive? [20:36] How run environments help bring your Cloud and remote environments into a centralized place. [23:09] The most popular power toys. [26:07] Windows subsystem for Linux. [31:00] What's the next power toy? [35:18] Ways for people to learn more.   Mentioned in this Episode: Clear Measure Way Architect Forum Software Engineer Forum Programming with Palermo — New Video Podcast! Email us at programming@palermo.net. Clear Measure, Inc. (Sponsor) .NET DevOps for Azure: A Developer's Guide to DevOps Architecture the Right Way, by Jeffrey Palermo — Available on Amazon! Jeffrey Palermo's Twitter — Follow to stay informed about future events! Ep 54 with Kayla Cinnamon and Rich Turner Kayla Cinnamon GitHub Kayla Cinnamon Kayla on X Kayla on LinkedIn Developer Experience improvements in Windows Windows Terminal Github Microsoft Cascadia Microsoft PowerToys   Want to Learn More? Visit AzureDevOps.Show for show notes and additional episodes.

Erin is joined by Auzita Irani, a research manager at AirBnB to discuss being a more efficient user experience researcher. In today's work world, resources—time, budget, headcount—always seem to be in limited supply. How can we balance these things along with other important elements of our research practices? Auzita has been thinking about "doing more with less" for a long time and shares practical strategies.After discussing the challenges facing today's UX researcher, the conversation shifts to what Auzita has seen work for researchers, both those working in large and small companies. Erin and Auzita touch on tools (like AI), tactics (like prioritization frameworks), and collaboration approaches to work more productively with stakeholders and teammates. They also discuss burnout's effects and the ways of combatting it.Finally, Erin and Auzita make some predictions on where UX is headed in the months and year ahead, and what these trends might mean for our work.Episode Highlights03:53: Challenges and strategies of "doing more with less"11:23: Addressing time and deadline constraints21:38: Failure modes and avoiding burnout32:05: Balancing tactical and strategic work38:21: Emphasizing your research's impact44:57: Adapting to blurred work boundariesAbout Our GuestAuzita has a background in computer engineering and Human Computer Interaction. She currently leads teams dedicated to optimizing customer support experiences and developing cutting edge AI tooling solutions at Airbnb. Prior to this she led the research and annotation teams at Sprig working on streamlining the process of obtaining real-time insights for product teams.More Resources on Research EfficiencyScaling yourself while combatting burnoutDoing user research on any budgetA blueprint for scaling UX research

Discover invaluable insights and practical strategies to foster strong connections and a sense of camaraderie within your remote workforce. Whether you're managing a remote workforce or part of one, this episode offers essential guidance for building strong, trusting relationships. In this Episode: LindaAnn Rogers, Tom Bradshaw, Lee Crowson, Matthew Lampe, Natasha Desjardins, Rich Cruz   Visit Us https://www.seboc.com/ Follow Us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   References Hickman, A. D. A. M. (2020). How to Build Trust and Boost Productivity Within Remote Teams. Retrieved from Gallup: https://www. Gallup. com/workplace/316931/build-trust.   Hu, X. E., Hinds, R., Valentine, M., & Bernstein, M. S. (2022). A" Distance Matters" Paradox: Facilitating Intra-Team Collaboration Can Harm Inter-Team Collaboration. Proceedings of the ACM on Human-Computer Interaction, 6(CSCW1), 1-36. Maznevski, M. L., & Chudoba, K. M. (2000). Bridging space over time: Global virtual team dynamics and effectiveness. Organization Science, 11(5), 473-492. Nunamaker Jr, J. F., Reinig, B. A., & Briggs, R. O. (2009). Principles for effective virtual teamwork. Communications of the ACM, 52(4), 113-117. Soomar, Z. (2020). A framework for building and maintain trust in remote and virtual teams. F1000Research, 9(1187), 1187.

We're bringing you a timely best-of episode, given the recent advances in generative AI tools like ChatGPT. A couple years ago we interviewed Jeff Hancock, a Stanford professor of communication whose research explores the psychological and interpersonal processes at play when people communicate with each other and with computers. At the time of this conversation, ChatGPT wasn't yet available to the public, but today Jeff's insights about how such technologies impact the ways we communicate seem more relevant than ever. We hope you'll take another listen and enjoy.Episode Reference Links:Stanford Profile: Jeffrey HancockJeff's Lab: Stanford Social Media LabStanford's AI Institute: Stanford HAIJeff and Jeremy Bailenson's paper on deep fakes: The Social Impact of DeepfakesJeff's paper on AI accessibility: Not All AI are Equal: Exploring the Accessibility of AI-Mediated Communication TechnologyJeff's paper on encountering fake news: Credibility Perceptions and Detection Accuracy of Fake News Headlines on Social MediaOriginal episode: Ep.177 What Happens When Computers Can Write Like Humans Website /  YouTubeConnect With Us:Episode Transcripts >>> The Future of Everything WebsiteConnect with Russ >>> Threads or Twitter/XConnect with School of Engineering >>> Twitter/XChapters:(00:00:00) IntroductionHost Russ Altman introduces guest Jeff Hancock, a professor of communications at Stanford University.(00:03:04) Evolution of CommunicationHow social media and AI tools like spellcheck have changed the way we communicate.(00:04:08) AI in Everyday CommunicationThe role of AI in daily communication tasks, like email responses, and whether this is beneficial or problematic.(00:06:35) Authenticity and Bias in AI CommunicationThe potential biases in AI-generated language and its societal implications.(00:08:42) Large Language Models and Their CapabilitiesOverview of large language models like GPT-3 and their ability to generate human-like text.(00:10:34) Practical Uses and Implications of AI-Generated TextPractical applications of AI in generating text for marketing, education, and other fields.(00:12:18) Tailoring AI MessagesThe potential of AI to create personalized messages for different demographics.(00:14:49) Ethical Considerations in AI-Assisted WritingThe ethical dilemmas in education regarding AI-assisted writing.(00:17:15) AI and DisinformationThe risks associated with AI-generated disinformation and its impact on society.(00:21:06) AI in Advertising and MarketingAI's role in advertising and marketing, including the ethical considerations of using AI to create highly persuasive content.(00:22:38) Building Resilience Against DisinformationTips for individuals to build resilience against disinformation.(00:26:35) Conclusion Connect With Us:Episode Transcripts >>> The Future of Everything WebsiteConnect with Russ >>> Threads or Twitter/XConnect with School of Engineering >>> Twitter/X

David Resnick is involved with The Walt Disney Company as a Senior Product Design Manager, focusing on Interactive & Gaming for Disney+, Hulu, ESPN+. He is a multisensory creator, involved in developing and creating immersive, interactive and engaging products for a broad audience across Disney's streaming platforms. David is also a Mentor, Speaker, and Workshop Leader specializing in Human-Computer Interaction, Design Thinking, and Empathy through Technology, including at various institutions including UC Irvine, UCLA, TEDxCulverCity, and the National Stuttering Association. To learn more about David, visit his Linkedin.

On this episode Greg chats with Dominique Carney, a multi disciplined technologists who went from studying and obtaining a degree in Anthropology to earning her Masters in Human Computer Interaction.Greg talks to Dominique about her tech journey which includes being a Database Administrator, to a Senior Security Analyst to a UX Researcher. Dominique also discusses becoming a subject matter expert in AI and Security.

Join the transformational journey with Chuck Rinker on Side Hustle City, as we traverse the fields of gaming and AI in the healthcare industry. Chuck, a former cattle farmer, shares his remarkable pivot to becoming a tech maven, revealing the inception of Personas and its mission to humanize patient care through innovative game engine technology. Our engaging conversation uncovers the intersections of gaming, social media, and patient advocacy, highlighting engagement as a key element that transcends industry boundaries.We delve into the world of AI avatars with the emergence of iHealth Assist, thanks to NVIDIA's GPU advancements, offering a new horizon in patient communication, particularly for underserved demographics. Chuck discusses the intricacies of designing avatars that build trust without slipping into the uncanny valley, aiming to enrich rather than replace human interaction. The discussion also sheds light on the challenges and successes in creating relatable characters that resonate with patients, facilitating better health outcomes through improved communication.Wrapping up, we touch on the essence of human-computer interaction and its invisible role in fostering connections, inspired by Walt Disney's vision of doing the impossible. Chuck explores the power of entrepreneurial problem-solving and the 'rule of threes' that underpins innovation at Prsonas. Emphasizing the value of a workplace culture that cherishes ingenuity, we conclude with insights on embracing risk and the significance of nurturing a creative, problem-solving spirit within the corporate environment.As you're inspired to embark on your side hustle journey after listening to this episode, you might wonder where to start or how to make your vision a reality.  With a team of experienced marketing professionals and a track record of helping clients achieve their dreams, we are ready to assist you in reaching your goals. To find out more, visit www.reversedout.com.Buzzsprout - Let's get your podcast launched!Start for FREEDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the Show.Subscribe to Side Hustle City and join our Community on Facebook

How can technology amplify human capabilities? Today, we're diving into the world of Human-Computer Interaction to explore the cutting-edge field of Brain-Computer Interfaces. We're joined by Jaime Salas, a researcher and educator whose work at the Institution University of Envigado (IUE) in Colombia from 2021 to 2023 has impacted our understanding of these technologies. At IUE, Jaime led initiatives in Industrial Automation and explored the field of Human-Computer Interaction, particularly through his work with Brain-Computer Interfaces. His approach integrates deep learning, signal processing, and experimental psychology, enhancing our interaction with machines. During his tenure, Jaime's research incorporated methods like electroencephalography and eye-tracking, to elevate user experience and system functionality. He also served as a Senior Data Scientist, developing key metrics for Digital Transformation and assessing technological impacts on society. Before starting his current PhD studies at Potsdam University, where he focuses on multimodal interactions between humans and robots, Jaime's contributions laid foundational work in digital innovation. Join us as we explore Jaime Salas's contributions to Human-Computer Interaction before he transitioned to his current research endeavors! About the Podcast Guest: Jaime's academic journey is rich and diverse. After earning his Master's degree in Computer Science from UFRGS in Porto Alegre, Brazil, he returned to his roots in Colombia where he served as a mechatronics engineer, educated at ITM in Medellin. His extensive teaching experience includes roles as an Assistant Professor leading the Industrial Automation research line at the University of Envigado and as a lecturer at EAFIT in Medellin. Beyond academia, Jaime made significant contributions to the technology sector as a Senior Data Scientist at MINTIC in Bogotà, Colombia. There, he spearheaded projects on Digital Transformation and developed the Digital Gap Indexes, evaluating the technological impact on society. He has also held professorships at Mariana University and AUNAR in Pasto, Colombia. Jaime's expertise spans several cutting-edge areas, including Human-Computer Interaction (focusing on Brain-Computer Interfaces), Artificial Intelligence (specializing in Deep Learning), Robotics, and Signal Processing. His work in experimental psychology, utilizing tools like electroencephalography and eye tracking, further underscores his commitment to understanding the nuances of human interaction with digital interfaces. Connect with Jaime Salas on LinkedIn: https://www.linkedin.com/in/jars0829/ About the Podcast Host: The Neurocareers podcast is brought to you by The Institute of Neuroapproaches (https://www.neuroapproaches.org/) and its founder, Milena Korostenskaja, Ph.D. (Dr. K), a neuroscience educator, research consultant, and career coach for people in neuroscience and neurotechnologies. As a professional coach with a background in the field, Dr. K understands the unique challenges and opportunities job applicants face in this field and can provide personalized coaching and support to help you succeed. Here's what you'll get with one-on-one coaching sessions from Dr. K: Identification and pursuit of career goals Guidance on job search strategies, resume, and cover letter development Neurotech / neuroscience job interview preparation and practice Networking strategies to connect with professionals in the field of neuroscience and neurotechnologies Ongoing support and guidance to help you stay on track and achieve your goals You can always schedule a free neurocareer consultation/coaching session with Dr. K at https://neuroapproaches.as.me/free-neurocareer-consultation Subscribe to our Nerocareers Newsletter to stay on top of all our cool neurocareers news at updates https://www.neuroapproaches.org/neurocareers-news 

For our first episode of Working Smarter we're talking to Kate Darling, a research scientist at MIT's Media Lab and author of The New Breed: What Our History with Animals Reveals about Our Future with Robots. Darling has spent more than a decade studying human-robot interaction through a social, legal, and ethical lens. She's interested in how people relate to robots and digital constructs, socially and emotionally—whether it's an AI-powered chatbot or one of the many robotic dinosaurs that Kate has in her home. Hear Darling talk about the bonds we're already forming with our smart—and not-so-smart—devices at work and at home, and why our relationship with animals might be a better way to frame the interactions we're having with increasingly intelligent machines.Show notes:Visit katedarling.org to learn more about Kate Darling and her work.The New Breed: What Our History with Animals Reveals about Our Future with Robots is available now.The two papers mentioned in this episode are "Bonding with a Couchsurfing Robot: The Impact of Common Locus on Human-Robot Bonding In-the-Wild" by Joost Mollen, Peter van der Putten, and Kate Darling, and "How does my robot know who I am?: Understanding the Impact of Education on Child-Robot Relationships" by Daniella DiPaola.Read the full transcript of this interview on our website.~ ~ ~Working Smarter is a new podcast from Dropbox about how AI is changing the way we work and get stuff done.You can listen to more episodes of Working Smarter on Apple Podcasts, Spotify, YouTube Music, Amazon Music, or wherever you get your podcasts. To read more stories and past interviews, visit workingsmarter.aiThis show would not be possible without the talented team at Cosmic Standard, namely: our producers Samiah Adams and Aja Simpson, technical director Jacob Winik, and executive producer Eliza Smith. Special thanks to Benjy Baptiste for production assistance, our marketing and PR consultant Meggan Ellingboe, and our illustrators, Fanny Luor and Justin Tran. Our theme song was created by Doug Stuart. Working Smarter is hosted by Matthew Braga.Thanks for listening!

We explore the importance of good user experience (UX) in open source software with Máirín "Mo" Duffy from Red Hat. Sharing her journey from an OG Linux contributor to her studies in Human-Computer Interaction, Moe highlights how her academic and professional path has been shaped by the intent to make open source software more accessible and user-friendly. She shares the unique challenges of integrating UX practices into open source development, the relationship between software developers and UX designers, and the impact of UX on software usability and adoption. Moe discusses her work on Podman Desktop, a tool aimed at simplifying Kubernetes environments for developers, and emphasizes the significance of education and accessibility in open source tools for the next generation of developers. The conversation also touches on the potential roles and benefits of AI in enhancing UX and solving human-centric problems within technology. 00:00 Welcome to KubeCon Fishbowl: A Dive into UX in Open Source 01:06 The Journey from Linux Enthusiast to UX Pioneer 04:20 Embracing Open Source Tools for Accessible Design 05:57 The Unique Challenges of UX Design in Open Source 08:57 Podman Desktop: Bridging Developers and Kubernetes 15:33 Exploring the Impact of Cloud Native Training on New Graduates 16:29 The Power of UX in Open Source Development 17:47 Practical Steps to Start in UX Design 20:28 The Role of UX in Software Development and Adoption 26:17 Leveraging AI for UX Design and Beyond Guest: Máirín "Mo" Duffy is a Sr. Principal Interaction Designer at Red Hat. A recipient of the O'Reilly Open Source Award, Máirín has over 15 years of expertise in UX & design working upstream in FLOSS communities. Her portfolio is wide-ranging, from OS management tools; to OS infra UIs; to the cloud-based medical image processing project, ChRIS; to the developer-oriented Podman Desktop. She has an M.S. in Human-Computer Interaction and a B.S. in Computer Science from Rensselaer Polytechnic Institute.

Have you ever tried to cancel an online subscription and ended up clicking around in circles trying to find the right button to press? If so, you experienced a "dark pattern" - a deceptive tactic of UX design that tries to trick users into doing something they don't want to do. In the online age, UX designers have enormous power in facilitating our access to information and services. What happens when this power is used for evil? To discuss this question (and more), we're joined by Colin Gray, Associate Professor of Informatics at Indiana University Bloomington and Director of the Human-Computer Interaction design program. They've spent the past several years documenting and classifying dark patterns and exploring the legal and ethical questions surrounding their use. Subscribe on your favorite podcast platform to never miss an episode! For more from ACT-IAC, follow us on LinkedIn or visit http://www.actiac.org.Learn more about membership at https://www.actiac.org/join.Donate to ACT-IAC at https://actiac.org/donate.Intro/Outro Music: Focal Point/Young CommunityCourtesy of Epidemic Sound

In August, 2023 I had the opportunity to meet through LinkedIn Iris Yuning Ye. Iris spent the first 20 years of her life growing up in Northern China. She came to the U.S. to spend her junior college year at the University of California at Berkley. She also spent her senior year here and interned to help make that happen.   After returning to China for a bit she came back to the States to work toward her Master's degree at the University of Michigan.   This episode was especially fun for me and I hope it will be the same for you because of Iris' fervent attitude about being curious and always wanting to learn. Her reoccurring theme through our time on this episode is that people should work to be more curious and understanding of others. Iris will tell you about how she became involved with the Prisoners Literature Project and how that has opened her mind to so many things she never thought about before.   Iris is quite engaging, and her words are very thought provoking. I hope you enjoy this episode. Please let me know what you think. Also, feel free to reach out to Iris.   About the Guest:   Iris Yuning Ye advocates for education inequity for marginalized communities. She had been actively led and involved in marginalized communities education, ranging from post-release inmates data science bootcamp instructor to adaptive and inclusive strength training. Born and raised in the northern part of China, she experienced the life-changing impact education brought to her. With a pure passion and curiosity of exploring different education systems, she moved from Beijing to Berkeley in college, where she started to be involved in Prisoners Literature Project and Defy Ventures. It was through those years Iris was affirmed with the passion in helping others to achieve more through education. She is now pursuing her Master degree at University of Michigan, focusing on Human-Computer Interaction and pursuing Graduate Teaching Certificate.   As a Project Leader at Prisoners Literature Project and Community Instructor at Defy Ventures, she was fortunate and privileged to have worked with amazing inmates who had much passion in learning new knowledge. She founded data bootcamp that focuses on equipping post-release inmates with data skills that can secure rewarding and recognizing jobs for them. In 2020, she also developed a family education program for Child & Family Services of Northwestern Michigan that engaged 50+ families during Covid. She expanded education horizon to college during graduate school, and she is now a Graduate Student Instructor at University of Michigan. In the Enriching Scholarship 2023 Conference, she was invited as a speaker talking about “bridging the gap between college and career”. Iris also believes in the power of physical education. She is an NSCA (National Strength and Conditioning Association) Certified Personal Trainer. AdaptX-Certified Inclusive and Adaptive coach.   ** ** Ways to connect with Iris:   LinkedIn profile: https://www.linkedin.com/in/irisyn-ye/        About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.     Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Time once again for unstoppable mindset where inclusion, diversity and the unexpected meet. What a great way to start a podcast. I'd like to thank you all for listening. I'm Michael Hingson, your host. Today our guest is Iris Yuning Ye who started out life in China and then came to the United States went to Berkeley, which which we can't complain about since I live in California. But now she's at the University of Michigan. So we can have a great discussion about football teams, I suppose. But we'll see. Yeah, but Iris, I want to welcome you to unstoppable mindset. Thank you for taking the time to be here with us.   Iris Yuning Ye ** 02:01 Thank you so much. Well, Ohio State and we'll be super happy if you discuss football with us. Right?   Michael Hingson ** 02:07 Well, that's fine. Let them suffer. That's okay. My wife was did her master's work at USC. So oh, we have all sorts of different diverging challenges with football, don't we? Right.   Iris Yuning Ye ** 02:22 Yeah. We had all of the his enemies are coming together. Yeah.   Michael Hingson ** 02:28 makes life fun. Well, yeah. USC has been doing pretty well this year. So far. And Michigan has been doing pretty well.   Iris Yuning Ye ** 02:36 We we now know that you're following up on a news. Happy to hear that.   Michael Hingson ** 02:43 Well, that is great. Well, tell us a little bit about you growing up and, and all of that and how you ended up over in the US and such love to hear about your growing up in China and all that.   Iris Yuning Ye ** 02:56 Sure. Well, I spent 20 years of my life in China. So basically all of my education previously, I started my I live I'm from the northern part of China, which is a city next to Beijing is called tanjun. So I grew up there and I did all of my education there from kindergarten all the way to college. And then in junior year, I got the chance to come to UC Berkeley to study abroad. So I take that I took that I came to UC Berkeley during my junior year. And then after one year in Berkeley, I was fortunate I found a internship which I wanted to figure out if I was the one to stay in my finance major, which is what I did when I was a college. So I stayed at one more year after that study abroad year for a year of internship in the area. And then several, I went back to my home country, I worked there for two years. And then now here I am, I'm currently a graduate student at U mish so this is the whole journey of me in a nutshell. And   Michael Hingson ** 04:05 what was your major on your undergraduate major?   Iris Yuning Ye ** 04:08 In undergrad I did a pure business pure finance now I'm currently in information science, so user research and software related.   Michael Hingson ** 04:19 Ah, that's quite a quite a change, it seems to be going from from one to the other.   Iris Yuning Ye ** 04:29 That was and in last a whole story of how the changes came. The finance major was was popular, you know, back into that and 17 and everybody thinks, Oh, if you go to Finance if you go business, you will make a lot of money you will have a well up life. So that was why I chose it. And then from sophomore year, I tried to figure out is that the right thing for me? It turned out to be not really I'm not too happy doing the financial analysis work I did. So I got involved in a startup system in Berkeley utilize that. And then I pivoted to the product software field. And there was what I felt more comfortable than previously. So that was the journey in Oslo in a really short form, you're   Michael Hingson ** 05:22 sure you have a really good command of English? Did you learn that in China? Do they emphasize that at all? Or how does that work? Well,   Iris Yuning Ye ** 05:32 yeah, I, I would say, I'm personally pretty lucky that I grew up in a city and grew up in a system that is not too demanding of the study the amount of homework you have to do, it was still pretty demanding. But it was a great combination of you explore your interest versus what you have to do to complete in school. So the English classes I took, I took all of the local education system, so I did not go to international school, I did not go to any international such as bootcamp, the local classes of English is basically teacher teaching you what is from textbook, but I try to learn by myself more outside of class. So I try to listen to some materials, ABC News, CNN news, that helped me a lot in getting a foundation of speaking, or just communication, English and mindset in English. I think this is part partially helpful for me, to me, the other part has been beneficial for me is definitely coming to us and to talk to people here and to pick up the dragons or pick up the colloquial expressions, right?   Michael Hingson ** 06:53 Well, clearly, overall, you value education very highly. How would you describe your opinion of education? And why do you value it so highly?   Iris Yuning Ye ** 07:05 Well, I'm really thankful that you asked this question. I think education as I already introduced my experience a little bit. That means opportunity to me, because of the education and because of the choices I had from a local education system, in where I grew up in China, all the way to Berkeley, and I came back and then come back. So the back and forth is opening a lot of doors for me to explore such as, is finance a great thing for me, is product a great thing for me, and how can I navigate through each of the education stage. And also, I started as a student, and I got the chance to kind of do a graduate student instructor position right now in my school. So from the two aspects coming, it's both is a lifelong learning experience, because it's all stoppable that was what we're discussing right now. And on the other hand, as an instructor, I feel opportunity is asked the unstoppable for those who are benefiting from the education that we can give to them.   Michael Hingson ** 08:19 So unstoppable is definitely a term that you would use to describe education and the need for education. Well,   Iris Yuning Ye ** 08:29 I totally feel that, and especially when I saw your podcast, the theme as the unstoppable I was like, this is the this is the key word for education, therefore opportunity for students and instructors. Yeah.   Michael Hingson ** 08:50 Well, I, I think that the person who stops learning was just not going to go anywhere, we should always try to learn and continue to learn and explore new things and be adventurous. Life's adventure. And all too often, we don't ever view it that way. And we should. It   Iris Yuning Ye ** 09:10 is, and education if we, if I personally will think about it really broadly. It's not only about what I learned from class, but what I learned from my graduate school. It's from all aspects of life, such as I'm learning by listening to your podcasts or by talking with you and learning how you can figure it out, such as text reading screen, and I learned by talking to my parents of some life tricks, how you can do your luggage in a faster way. All of those are learnings to me.   Michael Hingson ** 09:48 Oh my god, it's an adventure. How? How do you? Well see how do I want to ask this? How would you view education in China as opposed to and the beliefs about education And then China as opposed to what we see in the United States, does that something that's easy to compare or talk about?   Iris Yuning Ye ** 10:09 Yeah, I think I can probably talk about it for the whole day. But just pick several pointers currently on the top of my mind. Because I took the first 20 years, almost 20 years of my education in China, I felt I had a wonderful foundation of science and also logical thinking, both from school and both from my family. What probably what we heard from the media and what what we heard from the publication The the education system in Asia is quite demanding, that has a lot of assignments, homework, you have to finish. But on the other side, when I'm looking back to the education on the math methodology, it helped me to building up the repetitive matters and practice a lot. So I still have clear and crystal clear memory of such as what is how to calculate the area of a square. Though all of those math foundation, I can still do it really well. So I think this is really helpful for me, for me in the long term of my, my career or for my science field. And for the American education. I definitely cannot summarize in one or two sentences, but encouraged more in asking questions. This is the first observation I had when it came. asking question is everywhere in the class, when you're sitting there, the teacher will instructor will encourage you to ask questions, they will always check back with the students. Do you have any questions? And what are the what are your thoughts right now? So the encouragement of asking question is also stimulating a sense of discussion in class, which is also unique in the American education system, which I definitely did not try any other countries. But just comparing these two, I think this is unique.   Michael Hingson ** 12:17 Interesting, do you think that the educational system in general is more demanding in China than in the US in terms of learning and the work that needs to be done, or that is done?   Iris Yuning Ye ** 12:29 It is demanding in different ways. The American education system is also really demanding. I think the China education system is demanding in the repetitive this, you have to work on assignments and is pretty long hours work is after you get back from school such as 5pm you get from school, back from school, you have three to four hours of assignments, you probably need to spend the time on it, because it's due tomorrow. So that is the demanding aspect of the China's education system, versus the US education system is also really demanding. I did have Depression period when I was in junior year, when I was at UC Berkeley, because I was not able to deal well of my classes and the credits. It was demanding because it was hard, it was progressing fast. And it was more independent, you have to figure out all of the questions by yourself, even though the instructor is their office hours there. You need to find your own way to study and to make it through. So it's also super easy to do Monday.   Michael Hingson ** 13:46 So it's more structured in a sense in China. But here, what I'm hearing you say is that the demand was that you had to to figure out more things rather than it being in a structured way given to you.   Iris Yuning Ye ** 14:02 I agree, this is a great summary and a great, a great summary of the differences. If we take a step back, when I what I what we what I see what I observe in Asia or in China in general, is there's always a expectation on you. After you graduate from college, you have to have a white collar job. This is the expectation that is already a default setting versus in the US is more freestyle. If you go to some career tracks that is not perceived as white collar or just high end is okay. Nobody will judge you. So I think if we take a step back is to is true for the different system and societal expectations.   Michael Hingson ** 14:58 Yeah, and I'm not at all saying If one is better or worse than the other, they're different. Same,   Iris Yuning Ye ** 15:02 they're just different in different and a society.   Michael Hingson ** 15:07 And that's okay.   Michael Hingson ** 15:10 Ultimately, the final thing that we need to do is to learn and hopefully people do that.   Iris Yuning Ye ** 15:17 Yeah. And what I tried to do and what I realized during my college was that instead of being a student, I can probably be a teacher to some extent. So that was a, that was a moment, a silver lining shining on me that I realized that instead of being a being in the education system, on the side of students, I can also be on the side of teacher. So in junior year, I decided to volunteer in the local community to be an instructor of a inmates reentry bootcamp. That was also a different aspect that I was able to learn from my experience.   Michael Hingson ** 16:06 Tell me more about that. That's fascinating. And inmates boot camp, our introductory boot camp. Tell me more about that, if you would,   Iris Yuning Ye ** 16:15 for sure. Oh, in my junior year, when I was at Berkeley, I heard there was a organization that was called prisoners literature project, where they in that project, the volunteers tried to gather the books and send back to the balloon mates in the prison based on what they're requesting, so such as some inmates will write letters to us say, I would love to read some fiction books, I will love to read novels. And we will pick the book from our database and from our donation and mail it back to them. So that was how I started to get involved in this community. I also saw several prisoners after they get get out of prison, they came back to our PLP prisoners literature project to help us to do the volunteer. So at that moment, I was thinking, okay, what are the ways can I get involved in this, and I, at that moment, I only need data analysis. So I started a data analysis class for them. And there were about 11 Ma's coming in and learn it, it was super rewarding at the end, because at the beginning, I did not realize the minimum wage issue in the whole image system, the because of the lack of skill sets, and because of the societal pressure on reentry inmates. In 2020, I remember the data, about 60% of them don't even have a job where the employment or in employment rate of us was about 15%. So that was a huge contrast. And because of the program, we started for the re entry and for the data analysis, education, eight out of them were able to get the job in a really decent environment run really decent job setting. So that was when I started in the instructor row on the other side of education. That was the very beginning of my journey.   Michael Hingson ** 18:29 Why is the unemployment rates so high? And what do we do to bring it down?   Iris Yuning Ye ** 18:35 That's such a great question. I hope that I can be a precedent sometime which is have their problem. Lost Long story short, just several several things I personally observed is first of all, the school says, after prison happened that after the prisoners and inmates have been in prison for some of them 15 years, some of them five years, the world is changing too fast for people to catch up. Even though I'm not in the prison. I'm currently in outside I'm able to access to information, I still feel lagging behind, left behind 1000s of times a day, people talking about how have you used check GPT people talk about have you used any other AI tool before, it's just changing too fast for people to catch up. So the skill sets that are in demand right now are not caught up by the image. So this is the first reason and the second reason is still the stigma and a stereotype on inmates who the employer is my thing. They're not safe to employ or feel they're not a reliable to employ. So they're filtered out from a lot of opportunities. And lastly, is as soon as they're out of the prison or as As they're out of and facing with reentry, it's so overwhelming. Just imagine that you're out, you need to deal with your utilities you need to deal with your family needs to deal with your housing. Everything comes together, a job seeking is not even the priority at the moment. And they need the help to review their lives. So these are the three reasons I personally can see from the data.   Michael Hingson ** 20:26 And there aren't really a culturalization classes in the prisons to help it and great people back into society or there just is too much to learn that they just don't have time to do at all.   Iris Yuning Ye ** 20:41 What I see in, in California, when I was volunteering in the five ventures and volunteering in the PLP, first of all, is prison in, in a sense of preserving their safety and security. They're still trying to cut down a lot of connections, prisoners through what the outside world, such as they are only when I was mailing back the books, there were certain books not not allowed. So certain genres are not allowed by certain prisons depends on the region and depends on the city, the prison or facility is in. And also they are not allowed to have such as pens in certain prisons, because it's considered as a Yeah, sharp instrument, a weapon potential weapon. Well, that was only a small fraction of all of the restrictions from their life there. So we can only imagine how many other restrictions they have, that is limiting the connections with the world. And also, just as the defy ventures I volunteer for or the PLP, there were nonprofits working on that. It's not scalable, just imagining that we only have six volunteers there. And we can just cover as much as 30 reentry people. Imagine how many people are coming out every single day. The scalability requires more, a second thought or just a reimagining of the current system. How can you   Michael Hingson ** 22:30 teach those of us on the outside about all of this and help us become more sensitized to trying to help?   Iris Yuning Ye ** 22:40 This is what I've been thinking a lot about these days. So several things I can do right now. So first of all, is there was another nonprofit I got involved with these days, or in the last year it was called impartial, so impartial what we did was, we collected the art work from the previous prison prisoners or inmates, and we sell it to others. So we try to utilize this way to help them to make money. And a lot of the inmates post release inmates, they lie dry, they like writing, they have a lot of creativity, that is not known by others. So utilize this and also it transform their labor or transform their creativity into something profitable is a great way, as far as I see a great way to give them back for their labor for their devotion into the society and also into this world. And the other way I think can be helpful is just voice out as, as for me, I have been an instructor there, I have been an activist there, I can talk with you and that the more audience listening to this podcast will know this issue. And the whenever they see people from the background, they're willing to help are willing to get involved in more instructions, and a more education program that will be wonderful.   Michael Hingson ** 24:18 We get so locked into prejudices and so locked into specific ideas that we really don't take it further. I've said for a long time, for example, about people with disabilities that we're not brought into or involved in the conversation, but I can see where what you're talking about with people in the prisons and so on is very much the same way. We we don't really involve them or we don't really choose to have conversations about all that, which limits our knowledge all the more.   Iris Yuning Ye ** 24:53 Yeah, I'm also curious about in your community. So what kind of limitations Did you see in the disabled community are able in different ways community that the limitations of how you can voice out and the conversations that you were not able to participate in? Well,   Michael Hingson ** 25:13 first of all, I would would reject the concept of Abel in different ways. Ability is ability, we may use different tools or different techniques to accomplish the task. But our abilities are the same, our knowledge is the same. So it's, it's when people talk about different abilities, or differently abled, I think that's such a misnomer and an inappropriate, inappropriate thing, because it isn't true. As I said, it's different techniques, perhaps in different tools than you use. And for you, your disability has been covered up pretty well. That is to say, your light dependent, which I love to talk to people about, every person on this planet has a disability and the disability for most people is that they're light dependent, you don't do well, if suddenly, the power goes out, and you're left in the dark. But with Thomas Edison invented the electric light bulb, and we spending so much time to make sure that people have access to light, pretty much all the time your disability is covered up. But make no mistake, that disability is still there. Does that make you differently abled than than I am? Who is light independent? I think the answer is no. It says that you have different techniques that you use to have access to information like monitors, and light that allows you to see what's going on where I get the information in other ways. But we don't tend to have conversations about a lot of these things. And the prisons and prisoners are in the same situation. Because we fear and we we get very uncomfortable about things that are different than people who are different than we are. And sometimes we build up images that aren't true. And sometimes we just create these fears that we we can't deal with them, because they're not the same as us. And we are better than they are.   Iris Yuning Ye ** 27:13 Well, this is the new education I just had today, right? That concept of disabled versus able and with different abilities. This is these are the two ways I heard about people describing this community before. But now it makes totally sense about how we are disability disabled in different ways. I last week, when I was walking in dark, I was not able even able to get my key and my door lock. I was there for five minutes cannot touch it cannot be alone. How can I hit survivor like this?   Michael Hingson ** 27:51 Exactly. And the reality is that it's a matter of learning the techniques. And it's a matter of learning how to do it. So you could learn how to find the appropriate place to put your key in the lock. And you could learn to do that by touch. But it's a it's a process. And since that's not normally the way you do it, it becomes a little bit different situation for you.   Iris Yuning Ye ** 28:20 Do you feel that we are just educated we just we are just educated or we require different learnings in our life. So such as the prisoners, they might learn a rig require a type of learning every entry, which is currently what I don't need to our what you don't need to such as you need to learn about how to navigate through dark environments from way earlier than I do. So we are just navigating through different learnings and education. And we're Riley moments of our lives.   Michael Hingson ** 28:55 I think our learning is something that comes based on our experiences and our environments. So as a blind person, I don't tend to learn how to do things, using light as the main vehicle to give me access to information. I do it in other ways. Now, at the same time, I think it's important that I understand what eyesight is to you and why it's important. And I have no problem with that. Where I think the breakdown comes is when most people have eyesight and they believe that unless you can see, you're less than we are. That's where I think the problem comes. Because most people think that eyesight is the only game in town and if you don't have eyesight, you can't possibly be as good as we are. And And likewise, if you're a person who There's been a prisoner, then clearly there's something wrong with you otherwise, you'd never have been a prisoner. And it, it doesn't make sense to it necessarily have to be that way.   Iris Yuning Ye ** 30:11 It connects back to the questions we talked about earlier, that how can we? How can we encourage more people to get involved in this initiative, such as reentry for inmates, helping them to learn the life skills coming back to society? The everybody has a blind spot in their life, such as my blind spot is probably I if I don't talk with you before, I have never got a chance to talk with you, I will never learn that. What is the difference visibility's and the learnings versus people with eyesight versus not. So that was I don't have the empathy for that. And it's the same idea for an education and a prisoners scenario, because people don't try to understand what is the life scenario of the inmates who are currently in the reentry process. So they don't have the empathy and they don't have the ability to comprehend their situation?   Michael Hingson ** 31:15 Well, you're right. I would say, though, that the difference is, say between you and any number of other people is, you're open to learning and gaining that empathy. And although you may start out with a particular belief, you are willing to explore alternatives. Whereas there are so many people who aren't. And that's where the challenge comes. I have I've been in situations where someone where a child has come up to me and wanting to talk to me, and the parents have just grabbed the child and take and said, No, don't talk to them. And he might not like it, or, you know, they come up with all sorts of excuses. Or, I'm walking with my guide dog, I remember one time I was in a hotel, and I was walking from the desk, I had to turn down a long corridor, and then go up a little ways and then make another left turn to get to my room. And there were people who are behind me and and they kept saying, how does that dog know where he wants to go? Because the presumption is, I can't possibly know it, since I can't see it. The reality is, the last thing I want is the dog to know, I have to give the dog commands, the dogs job is to make sure that we walk safely. And you know, they said well, how does the dog know when to turn. And here I am giving hand signals and saying left, left Left. And they don't even acknowledge that error. They ignore it. Because that doesn't fit their image of what a blind person is. So the answer is, it's all about more education. It's more discussions, which is why I chose 22 years ago after September 11. To travel around and speak and talk about blindness and talk about lessons we should learn about September 11, and other such things. So that people will learn that we are all on the same planet. And we need to all learn to be a little bit more accepting of those who are different than we are.   Iris Yuning Ye ** 33:21 Right, and education. The key one of the keys for education I see is curiosity. As we talked about EuroCity comes in, when there's some contradictory information coming in, how can you piece together? And when there's something against you what you're believing in? Can you be open minded? The Curiosity is taking people a long way. Learning learning is not only about what we are taught right now in class, but also such as I learned that from you that you get your guide dog, a hen hen sign up at turning labs are turning right, well and verbal commands as well. Right, yeah, so all of the commands coming together.   Michael Hingson ** 34:09 But the but the issue is that a lot of people don't notice that. They just think it's amazing what this dog does to lead this blind man around. Dogs don't leave a guide. Because it's not the dog's job. The dog's job is to make sure that we walk safe. It's my job to give direction. And there are so many different kinds of situations like that, where we just lock ourselves into one point of view. And don't argue with the facts or don't don't confuse me with the facts. That's not what what I'm used to. And so I'm not going to accept that. And it's it's so unfortunate when that happens, because there's so many people who operate in so many different ways that we just tend not to want to pay attention to that. And that's where getting back into the conversation. So things like this podcast, hopefully people learn something from it in so many different things that you do and so on up, I think we're all teachers. And I know you said earlier, you never thought of yourself being really a teacher, but clearly you are. And you're very much involved in the education field in so many ways. The fact is, I think all of us can and ought to, in some ways, view ourselves as teachers, and that's a good thing.   Iris Yuning Ye ** 35:32 I can relate a lot to your September 11th. So after that, you decided to the realization that we are on the same planet, and that we need to learn from each other more. I think that was the same point for me the moment of my life, that because of prisoners literature project, and because of the first ever instructional experience I had, I decided to get involved more of the education field, because I see the opportunity. And I see the unstoppable side from the students learning and also from the teachers aspect. The this will be a much better place if we share the knowledge and the other side is willing to take in.   Michael Hingson ** 36:22 How do you think   Michael Hingson ** 36:25 most people in the United States would view the educational system and the whole world of China?   Iris Yuning Ye ** 36:35 I cannot speak to anyone else. But last time I watched a YouTube video, I saw the comments. I read through the comments there. The comments were i There is pathetic. It's they are losing their childhood, they will be a robot after they get off school. I think everything is depends on how you take it and how you utilize it. So yes, it is pathetic in some way. Because we have to put in longer hours in the study in this single item of life. But on the other hand, the perseverance comes up. And the foundation of science and the foundation of math knowledge comes up. So highly depends on how we take it. So I would say based on what I see from the YouTube comments is more empathetic? Is that the right word to put a from American society?   Michael Hingson ** 37:36 very empathetic. Yeah. And that's the point is that, once again, I think there is a lot of evidence to show that maybe things aren't quite that way. But it gets back to we've got to somehow deal with the politics and the government situations because the government's cause a whole lot more problems for all of us on all sides then, than anything else. And the way it really is, as opposed to the way the government says it is or wants it to be or not the same at all.   Iris Yuning Ye ** 38:13 And if we bring the whole US education system in into any developing country, it will totally not work. I'm not saying any education system is great, but it's just not gonna work. If you bring this whole free style and also free choice education system to a rural place in a developing country, the student don't know what to choose, they need a foundation of education, of how to survive in life, because their parents are gone. Their parents are in big city. They're living by themselves since very young, they're living with their grandparents, and they're living on the minimum wage such as a year, they only earn several $50 a year. This is their whole income the whole year. How can you just say you should think about your life in a better way, rather than studying only they don't have the privilege to think about that. This is also some some minor factors. I would encourage people to look into the system before creating critiquing them. Yeah.   Michael Hingson ** 39:25 I had a conversation some time ago on this podcast with someone who came out of the era of communism in in your well in Eastern Europe and so on. And one of the things that they said was that the the difficulty for most people when communism ended in their country, was that they didn't know how to move forward the communism, the communist regime made all your decisions for you. And in a sense, that's that's kind of what I hear you saying, in some senses about education in China, but not necessarily in the same negative way. But what they said is that the communist regime made all decisions for you. And now, the communist regime has gone. And people have to learn to make decisions for themselves. And it's a whole new experience, and they didn't know how to do it. This   Iris Yuning Ye ** 40:27 is really true or in, in the culture, and both in the culture and both in the regime, because it has been there for hundreds of years, is hard to overturn it overnight. If you're asking the students from their cultural background to ask questions in class right now, they're so uncomfortable doing it, and they feel they're doing something wrong, for asking questions or challenging authority is nothing wrong or nothing right is just not fit in the system cannot fit in the system right now. It might take several years, several decades to do it. So this is what I see the difference, and also, why certain system can offer it and you can or you can not always use the Western American way to try to put into the other system work.   Michael Hingson ** 41:23 Right? It isn't the same. I am sure that there are parts of the American system that would be of benefit in other environments. But I'm sure also that there are probably parts of other environments that would be invaluable in the American system.   Iris Yuning Ye ** 41:43 Yeah, it's all a as our critical thinking process, there's no right or wrong Aza is not black and white is a spectrum that all of us when we gather more information, such as if I have the privilege of knowing that both of the system, I can compare them and see the difference, and you have the knowledge to compare them. And you can also tell the difference. And we exchanged information, which can be a more unbiased and probably a more well, well put way, rather than you only look into one side of opinions rather than the other.   Michael Hingson ** 42:24 You could advise young students in any country or in any environment, about education, and so on, what would you what would you advise them to do?   Iris Yuning Ye ** 42:39 Curiosity is so important to say that, which   Michael Hingson ** 42:44 is why asked.   Iris Yuning Ye ** 42:46 Yeah, we already touched base on that. Just several questions ago. I'm always thinking about that these days. Well, one thing I personally really enjoy, is it just one side note outside the question that we were talking about? I what I enjoy, is I reflecting on what I had so far, what I don't have what I enjoy what I don't enjoy. So curiosity has been so important for me that because of curiosity, I want to learn other places, even though I have no correlation or connection with them. I want to know what is happening in your life. If you're from from Bangladesh, what is the culture there? I never been there. I want to learn from you. Because of curiosity, I got to talk to such as students from business school, what is your job? Why do you come? The curiosity leads to inflammation, and inflammation leads to a more well rounded opinion, because you have more unbiased and abundant information. Only abandoned information can lead to unbiased opinion, this is just my take on education. So curiosity is so important is the key. And the second is self reflection. Then what do you enjoy? What do you don't enjoy? The one thing I struggle a lot when I was a student in college was I failed, I did not fail, but I did so bad in my statistics class, and I thought my life was going to end here. I'm losing my GPA, and I'm losing my ranking in the major. But then I realized why do I need to stay in the stat field? If I'm not good at it? I can work on the aspects Am I good at I am good at says it is logical thinking such as strategy. So if I'm able, I ever get a chance to talk about the skill sets and talk about education. I would say curiosity and self reflection are in two key points that I have in mind.   Michael Hingson ** 44:55 And I think that goes beyond education. I think that it's Something that we all should do. I, I think one of the greatest things that I've experienced in my life, especially since sometime in the 1990s was the internet because it gave me such access to information as a as a blind person that I didn't have access to before because everything was in print, and print. Although the technology had begun to be available to reprint through things like the original Kurzweil Reading Machine that evolved to better Omni font, Character Recognition over the years, it still was a relatively small way to get access to information, whereas the Internet has just opened so many doors. And since I've always viewed life as an adventure anyway, it just seems to me the internet really helps to allow us to explore things and we need to do it. And we need to keep an open mind. But in our country today, we're just seeing so many people who are locked into opinions. Like with the whole political situation, there's no discussing. There's no room for conversation, which is so scary.   Iris Yuning Ye ** 46:18 Right. And technology, as you said, internet started booming in 1990s. And then all the way here. Every single one of us almost in the world is on it. And there are new technologies coming up. One thing I one discussion I heard a lot, both in the media and also in the school is is technology good for education? I think they highly depends on how users still there's no right or wrong, wrong answer is Chad GPT. Great for education. If you use it just for copy pasting, you never learn is a bad education. But if you use it to help you understand difficult concepts, and you have a personalized interpretation of the answer it gives to you is such a great way to study, you don't need too much access to a instructor all the time, you still need the instructor to explain ideas to you. But you can do a lot of self learning through that. So when I heard you talking about Internet that, though, was I resonated a lot in the sense of internet is also connecting us. But if you don't use it right, is wasting your time. Sure. Sure,   Michael Hingson ** 47:36 well, and take chat GPT and other large language models and so on that that are now coming out in the hole, what we've been calling artificial intelligence. Not sure it's totally artificial, but but the fact is that, that in reality, it creates challenges somewhat. But I do believe that technology is good for education, I think the chat GPT if used correctly, and I agree with you. But if used correctly can be extremely helpful. I've used it to help write articles. And blog posts what I've done with it, though, I love to to do this with Chet GPT, I'll ask it a question or I'll tell it I want an article about one thing or another. And it provides an answer and I'm not sure I like that one, give it to me again, I've I've done like eight or nine different runs at something. And then I'll take them all. And I will take whatever and choose whatever elements from each one that I want to go in the article, and then add my own spin to it because I know that it has to be my article. And you're right. They don't they don't teach you. They give you things that you can use, but we still have to be the ones to put it together.   Iris Yuning Ye ** 49:01 Right and the way I interact with chat, TBD. That was also one way I interact. And the other way is sometimes my writing is really broken. It's not my native language. So there are certain words that I'm not sure what is the better one to the alternative choices. So I ask it, can you please rephrase it for me? A lot.   Michael Hingson ** 49:24 And there's nothing wrong with that. Right? Still? Still you do. Right?   Iris Yuning Ye ** 49:31 It's still you doing it and you still have to be the one to do it. Somebody was telling me, I think it was actually near Christmas time last year about chat GPT and how students were using it to just write papers and do exams and so on. And one of the things that I said is what's going to happen with all of this or in part what's going to happen is that yes, possibly, you can develop ways for teachers to detect that something was written by chat GPT as opposed to a student, but ultimately isn't really about seeing if people truly have gained the knowledge and what's going to have to happen is that teachers are going to have to start asking more questions of students directly. Or even if they turn a paper in with chat GPT and that that did the work. Make the student defend the paper orally, without reading it without looking at it, defend the paper, you can find out in so many ways whether a student is just cheated and not really done the work or not.   Michael Hingson ** 50:40 And we're because of the technology and the education or the whole higher education system and our the college education is revert revolutionising the way they define plagiarism and cheating. And define how to define how to comprehend how the students can comprehend. Instead of just submitting the paper or submitting the assignment, there is hope a whole bunch of the back end changes. I I'm excited about it, and also, I think is super helpful in the higher education system.   Michael Hingson ** 51:20 Yeah. And,   Michael Hingson ** 51:23 like with anything, we're only at the beginning. Right?   Iris Yuning Ye ** 51:28 Just imagine that when the Industrial Revolution was to two centuries ago, we already back then British thought it was the end of the labor efficiency improvement. But that was just the beginning. fastball, were 200 years ago, here we are in zoom.   Michael Hingson ** 51:50 One of my favorite examples about people thoughts limiting their imagination, is the story of a gentleman named Roger Bannister. Have you heard of him? Not really. So Roger Bannister always wanted to be the person who would run a mile in less than four minutes. And he was told by everyone, it couldn't be done physically, it couldn't be done, you would die if you went over or ran a mile in under four minutes. And everyone in the in the athletic world just said, this is not something that can be done. Then one day he did it. And I think 1956 56 or 5756 I think he's, he's from from Britain. And he did it. And then what happened? Everyone started to be running the mile. In less than four minutes. We we we talk ourselves into things. Course, I love to tell people that you still haven't convinced me that the world isn't flat, you know? They say, Well, you can look at it from space. And you can say, well, that doesn't help me a bit. So how do you I know that the world isn't? There's an organization called the Flat Earth Society that has many arguments to prove that the world is still flat? Well, you know, fine. All I know is that gravity is keeping me here. And that's a good thing.   Iris Yuning Ye ** 53:18 Flat Earther. And there was a funny video, it was flat earther and scientist having a conversation of if Earth is flat, it was really funny. So they say arguing with each other and Flat Earthers failed, scientists are stupid. As scientists were so offended by the stupid word falling on them. We published hundreds of papers, and you say we were stupid.   Michael Hingson ** 53:50 Well, publishing doesn't, doesn't solve anything by itself.   53:57 Right? So I don't know. I   Michael Hingson ** 54:00 don't know all the arguments from the Flat Earthers as to why they say that the world is flat. I really should spend more time researching that just to see what they say. But whatever. I think I think generally we accept that the earth is spherical. It isn't really rounded, spherical, but that's okay.   Iris Yuning Ye ** 54:21 Yeah, it has is the curb there.   Michael Hingson ** 54:23 Well, that's what they say. That's, that's what some of you say. Anyway.   Iris Yuning Ye ** 54:30 Well, gosh, so much. Yeah.   Michael Hingson ** 54:32 Oh, it's fun. People, people come up with all sorts of arguments to do everything. So clearly, you value education. And I would say that you would say it changes your life and it's changed your life. Right?   Iris Yuning Ye ** 54:49 Definitely. Just my my my life because of the education because of the curiosity and because it was how I came to the other side and part of spending in education, a change and the direction has been never been predictable up to now, which is exciting and which is also exhilarating.   Michael Hingson ** 55:15 So what do you want for you to be a great educator?   Iris Yuning Ye ** 55:21 Good question. What I see I'm lacking right now, the empathy of, well, I'm biased because the way I learned I tried to use it to teach others. And I think this is the common problem for a lot of people. So the way I am always reminding myself that I try to learn how other people learn. And instead of just using my way to teach the students teach my target audience. So the other one I have in mind is, I always believe the foundation of education. So such as kindergarten and elementary school, the teacher there is actually doing a much harder job than college students college educator, because in kindergarten, just imagine how can you explain one plus one equals two, it is not an easy job. So what I see a better education a better educator, if I can be at some point is I can explain the foundation of the knowledge in a more articulated way. Rather than just take it as a default setting and take it as a for granted that people already know.   Michael Hingson ** 56:40 I find it interesting that you talk about the fact that what would make you a great educator is to deal with the things that you lack still, that you're only going to be a great educator when you when you learn more, which is an interesting, and absolutely, it seems to me very appropriate philosophy.   Iris Yuning Ye ** 57:02 Right? The more we, the more I learned, the more I realize how much I don't know that that is the the encouragement for me to keep in this field and learn as much as I can. And I think it applies to most of the settings in life that the more you know, you realize, I only know a fraction of this world. What   Michael Hingson ** 57:29 do you where do you? Where do you think you will be in five years? What do you see yourself doing? Or how do you see yourself progressing? And and of course, that also leads to more of a discussion about the whole issue of education inequity, to which I know we've talked a lot about in one way or another. But so where do you see yourself in five years,   Iris Yuning Ye ** 57:53 I still want to stay in the software product view, which I have been most comfortable with, since I graduated from college. And I think I can I can devote a lot more in the such as education, product ad tech, and I want to be a lecturer of our time, I still haven't figured that out. But this is something I want to do so such as teach a class in college or teach a class in the local community. And also want to keep up with a volunteer in the prisoners community and see what I can still help. Not only help, but also spread the word to   58:29 others. I   Michael Hingson ** 58:30 gather from what you're saying you see yourself continuing to do that here in the US.   Iris Yuning Ye ** 58:37 Yeah, heard of hands on opportunity. So such as how much i i get paid, right? So how how well, the product fits in my personal interest.   Michael Hingson ** 58:50 Well, maybe you can take a rocket to Mars and start teaching people up there.   Iris Yuning Ye ** 58:55 We can definitely do it.   Michael Hingson ** 58:58 You have to learn Martian.   Iris Yuning Ye ** 59:01 And I have to learn how to do math, how to teach and how to talk through them.   Michael Hingson ** 59:09 Well see another adventure. But you know, I think that that all that you're saying is so great, because it's it still comes back to curiosity and it still comes back to learning. And it's something that we always all should be doing. We should find ways to learn and not just reject things out of hand. Just because we don't believe it.   Iris Yuning Ye ** 59:34 This is the theme for today's podcast is curiosity is learn from others. Get rid of what you have so far.   Michael Hingson ** 59:43 Yeah. It's the only way to do it. Well, I want to thank you for being here with us. This has been fun. Can people reach out to you and interact with you in any way? How would they do that? They're   Iris Yuning Ye ** 59:56 my I'm pretty active on LinkedIn. If you're you think a user, you can find my search my name, you'll find me.   Michael Hingson ** 1:00:04 Why don't you spell that for me?   Iris Yuning Ye ** 1:00:08 I r i s space? Y u n i n g space Y e. I'm probably the only one you can find. So, yes, you use the search. Um, the other way is I my, my email is iye@umich.edu. So i  ye at U M. I C H.edu.   Michael Hingson ** 1:00:31 Yeah, better better Michigan than Ohio State you would say right. Go   Iris Yuning Ye ** 1:00:36 Go Michigan and go Walgreens.   Iris Yuning Ye ** 1:00:43 I have a friend colored there. I   Michael Hingson ** 1:00:45 have a friend who just retired from the government a couple of years ago, but he got his advanced degrees in economics from the University of Michigan. We both were at UC Irvine at the same time. But then he went to University of Michigan, he loved to talk about the ongoing rivalry between Michigan and Ohio State during football season, which is always a series of fun stories to hear. This   Iris Yuning Ye ** 1:01:09 is what I picked up from the American culture, you should be proud of your football team that if not, you're kicked out.   Michael Hingson ** 1:01:18 And I like college football a lot more than professional football. Even though there's more and more money getting into college football, college football is still the sport that people can talk about. And you can can have fun with it from all sides and, and college kids still have a lot of fun with it. Right.   Iris Yuning Ye ** 1:01:38 And we are still we're still here. staying strong. You mentioned staying strong. That's it.   Michael Hingson ** 1:01:45 Or as we say a UFC fight on. But you know, it's a it's an important thing. Well, Iris young and III, I want to thank you for being here with us. This has been fun. We met on LinkedIn and and I'm glad that we did. And you're going to have to come back in the future and tell us how things are going with you and talk about things you've learned and so on. So let's not let this be the only time you are on unstoppable mindset.   Iris Yuning Ye ** 1:02:12 And I wait for it. And I'm so thankful for LinkedIn to connect us together and talk through this podcast and talk through what our value is and talk through the experience for both of us. So thank you so much, Michael. Well,   Michael Hingson ** 1:02:27 thank you. This has been fun. And now you get to go have dinner and I want to thank you for listening to us out there. Would love to hear your thoughts. And I'm sure Iris would as well. So we'd love to hear from you. You can email me at Michael m i c h a e l h i at accessiBe A c c e s s i b e.com. You can also go to our podcast page www dot Michael hingson.com and hingson is h i n g s o n  so Michael hingson.com/podcast. Wherever you're listening, please give us a five star rating. We value it very highly. I hope people are enjoying all these conversations in these discussions. I know I am and I'm learning a lot. And I can't complain about that one bit because I think Iris just told us it's all about being curious. And it's all about desiring to learn and gain more knowledge. And so I think it's important to do that. Please give us a five star rating. Wherever you're listening to us, we value that. And once more Iris, I want to thank you for being here. And this has been fun and don't be a stranger.   Iris Yuning Ye ** 1:03:32  Thank you Michael.   Michael Hingson ** 1:03:38   You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

What is Project Finance?  In this episode, we are joined again by Rahul Culas, Julie Kim, and David Albert to get into the basics of this sector of Investment Banking.  We explain what project finance is and why it's used, how it differs from the types of financing that traditional companies do, who uses project financing, who invests in project financing and more. We explore what the career path can look like from sell side Project Finance within the Investment Banking or Capital Markets division of a bank to energy and infrastructure investing at a buy side Private Equity firm.  This episode is also an incredible deep dive into the role of relationships and mentors within the industry.  You'll hear the crazy story of how Rahul and David moved heaven and earth to bring Julie with them when they moved from Morgan Stanley to Carlyle Group, one of the world's most prestigious Private Equity megafunds. Rahul Culas is Partner at 1585 Healthcare, an investment firm focused on healthcare services investments. Formerly, Rahul was a Partner and Managing Director at The Carlyle Group, where he co-headed funds dedicated to energy investments. Prior to Carlyle, Rahul was Head of Structured Power Finance at Morgan Stanley. Earlier in his career, he worked at Goldman Sachs in the Fixed Income Currency and Commodities Division. Rahul graduated with a Bachelor's in Mechanical Engineering from the Indian Institute of Technology (“IIT”), Bombay, and a Masters in Human Computer Interaction from the School of Computer Science at Carnegie Mellon UniversityJulie Kim is Partner at 1585 Healthcare. Formerly, Julie was a  Principal at The Carlyle Group, where she played the dual role of being on the investment side as well as the Chief Operating Officer of funds dedicated to energy investments. Prior to Carlyle, Julie was an associate in Project Finance at Morgan Stanley. Earlier in her career, she worked in the Equity Derivatives group in Equity Capital Markets at Morgan Stanley. Julie graduated with a BS in Math and Finance from MIT. David Albert is Partner at 1585 Healthcare. Formerly, David was a Partner and Managing Director at The Carlyle Group, where he co-headed funds dedicated to energy investments. Prior to Carlyle, David was the Head of Tax Equity and Project & Structured Finance at Morgan Stanley.  Earlier in his career, he worked at Morgan Stanley in the M&A group and Princes Gate Investors, a private equity fund within Morgan Stanley.  He started his career at Salomon Brothers. David graduated with a BS in Economics from Wharton and an MBA, also from Wharton.Grab your free Financial Modeling Template and Solution Here!https://the-wall-street-skinny.ck.page/d8e9f9acddDownload Keyficient at https://www.keyficient.co/and use the code “thewallstreetskinny” for a 10% discount!”Support the showFollow us on Instagram and Tik Tok at @thewallstreetskinnyhttps://www.instagram.com/thewallstreetskinny/

Today as a followup to last week's episode where we sat down with two doctors, we are chatting with two investors in the Healthcare Private Equity space, not only talking about that segment of the investment community but also answering the mountain of questions we've gotten from listeners who ARE doctors and want to pivot into the world of finance but don't know how.  Rahul Culas is Partner at 1585 Healthcare, an investment firm focused on investing in businesses that facilitate the delivery of quality healthcare to older adults and other vulnerable populations.Formerly, Rahul was a Partner and Managing Director at The Carlyle Group, where he co-headed funds dedicated to energy investments. Prior to Carlyle, Rahul was Head of Structured Power Finance at Morgan Stanley. Earlier in his career, he worked at Goldman Sachs in the Fixed Income Currency and Commodities Division.Rahul graduated with a Bachelor's in Mechanical Engineering from the Indian Institute of Technology (“IIT”), Bombay, and a Masters in Human Computer Interaction from the School of Computer Science at Carnegie Mellon UniversityJulie Yoon is Partner at 1585 Healthcare.Formerly, Julie was a  Managing Director at The Carlyle Group, where she focused on funds dedicated to energy investments. Prior to Carlyle, Julie was an associate in Project Finance at Morgan Stanley. Earlier in her career, she worked in the Equity Derivatives group in Equity Capital Markets at Morgan Stanley.Julie graduated from MIT. Grab your free Financial Modeling Template and Solution Here!https://the-wall-street-skinny.ck.page/d8e9f9acddDownload Keyficient at https://www.keyficient.co/and use the code “thewallstreetskinny” for a 10% discount!”Support the showFollow us on Instagram and Tik Tok at @thewallstreetskinnyhttps://www.instagram.com/thewallstreetskinny/

This episode is sponsored by BetterHelp. Give online therapy a try at betterhelp.com/MASTYORASTY and get on your way to being your best self.-------------------------Rana is a cognitive designer passionate about pushing the boundaries of design and exploring the fascinating realm of Human-Computer Interaction. Besides her studies about consciousness she also has an only fans. We talk about all of these things on this episode. -------------------------To learn more about psychedelic therapy go to my brother Mehran's page at: https://www.mindbodyintegration.ca/ or to https://www.legacyjourneys.ca/ for his next retreat.***Masty o Rasty is not responsible for, or condone, the views and opinions expressed by our guests ******مستی و راستی هیچگونه مسولیتی در برابر نظرها و عقاید مهمان‌های برنامه ندارد.***-------------------------King Raam Tour:Melbourne - Feb 16Sydney - Feb 17London - Apr 20Toronto - June 14kingraam.com/tourSupport the showSocial Media: @kingraam Voice Messages: www.t.me/mastyorasty Merch: www.kingraam.com/merch NFT: www.foundation.app/kingraam Donations: paypal.me/raamemami Venmo: @kingraam

Lija Hogan is a principal on the Experience Research Strategy team at UserTesting. When she's not helping UserTesting customers understand the wide variety of topic areas they can cover using the platform, she teaches user research methods classes at the University of Michigan - Ann Arbor.    Questions • Could you share with our listeners just a little bit about your journey? • Could you tell our listeners a little bit about what UserTesting is? And what do you do? • A survey was done that your company pioneered with 2000 adults. And I'd like you to just kind of talk to us a little bit about that survey and some of the key findings that came out of that survey that you believe can help organisations to have a better understanding of why AI is so important. •    Where do you see the technology going for 2024? If you were to pick like a single theme that you believe Chat GPT could help an organisation to tap into delivering a better customer experience, what theme would you say they would need to be focusing on if they were going to use Chat GPT as an integration or even any form of AI that your organisation has been exposed to and work with your clients on that you think is critical for 2024 and beyond? • Now, could you also share with our listeners, what's the one online resource, tool, website or app that you absolutely cannot live without in your business? • Could you also share with our listeners maybe one or two books that you've read, could be a book that you read very recently, or even one that you read a very long time ago, but it has had a very big impact on you. • Can you also share with our listeners what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. • Where can listeners find you online? • Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you got derailed, or you got off track, the quote can helps to just to get you back on track.   Highlights Lija's Journey Me: Could you share with our listeners just a little bit about your journey? In your own words, how you got to where you are today from where you're coming from?   Lija shared that it was a very roundabout journey. So, she started with the goal of becoming an academic librarian in Slavic and Eastern European studies. So, most people are very amused when they hear that because it's a very, very focused and targeted discipline that requires a lot of education.  And she started that path, actually, at the University of Michigan in Ann Arbor with a Master's Degree Programme in what she thought was going to be academic librarianship, but got bitten by the Human Computer Interaction bug really early there. And so, that was many years ago now. But that was really kind of the entry point to being focused on the user experience and the customer experience and just making really substantive connections between people to help them to transact together more effectively and efficiently.   About UserTesting Me: Now, you are at UserTesting, that's what we read in your bio. Could you tell our listeners a little bit about what UserTesting is? And what do you do?   Lija stated that that's a great question. So, she tends to think of UserTesting as being an enabling technology. So, essentially, it's a platform that enables their customers to connect with their own customers, their users, their employees, their potential users. And what it does is provide recording mechanisms across mobile and desktop, to enable people to have either self-guided, or live conversations with people who are looking for insights.  And they capture videos and audio and screen share, to really get into the perspectives of people around the world. And so, once you've gathered all the information, the platform also provides you with some strategies around sharing that information with your colleagues. And so, you can share videos, you can share quotes, and all sorts of other data to really understand where the gaps are in your experience, and also just to understand what you can do to optimize and de risk the solutions that you're building.   Survey Key Findings to Help Organizations Better Understand the Importance of AI Me: When you were originally presented to me as a guest for our podcast, a survey was shared with us that your company pioneered with 2000 adults. And I'd like you to just kind of talk to us a little bit about that survey and some of the key findings that came out of that survey that you believe can help organizations to have a better understanding of why AI is so important.   Lija shared that they've actually done a few surveys around AI. And this one, really, some of the significant findings were really around just the fact that people don't understand where AI is manifesting in their lives right now. So, to a certain extent, if you ask them directly, they are answering yes and no without a clear sense for what AI really is.  And she thinks one of the major findings that she had in working through that was just really leaning into the knowledge that AI is manifesting in all our lives in many ways, kind of in the background and behind the scenes. And it's already enabling us to, sometimes make better decisions, have access to more information, enrich the work that we're doing, the conversations that we're having. And that is an important benefit that we're all looking for in artificial intelligence.   Organizations Using Chat GPT to Deliver a Better Customer Experience Me: So, AI exists in many different forms, because it's a broad topic. But I think the one that people most connect with and use is probably Chat GPT. It's been a year since Chat GPT was launched, I can't believe it's a year already. Where do you see the technology going for 2024?  If you were to pick like a single theme that you believe Chat GPT could help an organization to tap into delivering a better customer experience, what theme would you say they would need to be focusing on if they were going to use Chat GPT as an integration or even any form of AI that your organization has been exposed to and work with your clients on that you think is critical for 2024 and beyond?   Lija stated that that's a great question, because she think it's really hard to say that there's a single thing, but there are probably multiple ones that she sees as being really important. The first is, we're still trying to figure out what's in and out of bounds with regard to how people are using large language models. So, she finds the examples that we're seeing coming out of the legal profession, right, or lawyers are asking a Chat GPT to write briefs and the platform is hallucinating and making up case law, which doesn't exist. And that's a problem.  So, we haven't yet caught up with creating guardrails and it's not necessarily about the technology so much as about how we reach practical consensus around what is allowable, given the constraints of the technology as it currently exists. And actually, not just as it currently exists, but with an eye towards the fact is probably going to become a lot more matured much more quickly. So, she thinks that's one.   The second is really a more recent development that she's seeing around DIY, Chat GPT and so essentially, people will be able to essentially create their own version of what a large language model can do given a certain use case that they've got in mind. So, she sees the proliferation of a lot of potential technologies use cases strategies that can be leveraged by people who are both technologically seasoned and who are not, who are learning as they go. And she thinks that will be very interesting.  The other main trend that she sees is the enterprise trying to make artificial intelligence safe for practical applications and business operations. And she says that because even just a few months after the launch of 3.5, back in November of last year, she was talking to UserTesting customers, a lot of their innovation teams were essentially doing tests to essentially say, within the context of our own, say, customers experience or customer support teams, how can we create an experience that is robust and safe and private and secure, and gives us confidence that we can triage some.  So, essentially enrich the in person interactions that we're having with people, but also ensure that we're providing good consistent information to those customers that we might be handling using some of those more automated chatbot style experiences that are powered by artificial intelligence.   App, Website or Tool that Lija Absolutely Can't Live Without in Her Business When asked about online resource that she cannot live without in her business, Lija stated that this probably is going to sound self-serving, but actually, it's UserTesting, believe it or not. UserTesting is really important because it's really a very open platform that lets you have both a highly structured as well as an unstructured conversation with the people that you want to work with or learn more from. And she thinks what's so valuable about it is you can test ideas, you can hear what's top of mind for people. And in this world where we've got access to so much data, just hearing stories brings you back down to earth and makes things very tangible and real and we need that now more than ever.   Books that Have Had the Biggest Impact on Lija When asked about books that have had an impact, Lija shared that one that she thinks has been most powerful and it's because she's an optimist. And she thinks that it really gave her a research based foundation to be able to say, this is why she's an optimist, is a great book by Chip Heath and Dan Heath, they're actually brothers, they're psychologists, called Switch: How to Change Things When Change Is Hard.  And the concept that she found really fascinating is their focus on not just problem solving, but actually finding those bright spots and going after those, like, where are things going right? And how can we essentially create more experience that look like those bright spots? So, she loves that idea because rather than being focused on all the negatives, it's basically saying how can we make whatever it is that we're doing look like the most positive experiences that we're providing? So, the other one, it's a really short book, it's probably less than 100 pages. But she loves it so much, it's called the The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you by Rob Fitzpatrick. And even though it's kind of like a flip book title, what she loves about it is, it's a very approachable set of strategies around having conversations with people when you're trying to figure out what to build and whether or not it's going to work for people.    What Lija is Really Excited About Now! When asked about something that she's really excited about, Lija stated that that is a really great question. Because there's so much, but she's actually, to the point of the books that they were talking about, the biggest area of focus that she has right now is how to listen better to all the partners that she's working with. And so, she's actually spending a lot of time reading books. So, the two that she talked about are two of them, but a number of books that are all about how does she listen better? And sometimes it's about asking better questions, that's what the Mom Test is about.  But sometimes it's actually saying like, “How do I recognize that people are in a special place right now and need to be acknowledged as having been heard?” But then also, how does she change how it is that she shows up in every way, in the writing that she does, in the talking with folks that she does, in the teaching that she does, in all the interactions to help to move things forward. So, she thinks that there are so many great examples that come from working with children, and psychology, and just even business best practice, to really help to listen and to come to consensus, and just make better decisions together. So, that's really given her a lot of joy right now.    Me: Are there any activities that you do with your team that kind of helps to strengthen their listening skills? Is there anything that you would like to share where that is concerned since that's an area that you'll be working on?   Lija shared that she thinks a couple of things. One is she actually thinks it's kind of twofold. One is she's been spending a lot more time doing one on ones that are very unstructured. And that has given her the platform across the team that she works with, the people that she works with to really say, “What's top of mind for you, and let's talk about it.” And sometimes they start talking about their dogs and cats. But a lot of the time, what that conversation changes into is, “I'm working on this, can I get your perspective on it?” or “I'm having this challenge, can we work through it together.”  And it's a great way to just stay close to what's happening in their world and their part of the organization, but then also take what it is that they're sharing, and see how she can help to pull in other people across the organization, other teams, and talk to other leaders in the organization about what they can do to address some of the themes and trends that she's seeing. And so, she thinks spending a little bit more time one on one with people has been probably providing a lot of the value that she's seeing driving those aha moments.    Me: That's brilliant, that kind of reinforces one of the things that Stephen Covey talks about in his book that the most important role of a leader is to grow and develop people. So, the fact that you are actually seeing the results, because of the one on one intervention that you're doing, the time you're investing with each person, and you're seeing it twofold in terms of the benefit with the customers, then it really does prove that that is a strategy that works.    Where Can We Find Lija Online LinkedIn – Lija Hogan   Quote or Saying that During Times of Adversity Lija Uses  When asked about a quote or saying that she tends to revert to, Lija stated that that's a great question. So actually, this is totally nerdy, but there's a quote, it's at the beginning of one of the chapters of this is where it gets nerdy, Children of Dune by Frank Herbert. And so, the Dune series, there's a movie, a remake of a couple of movies that are out right now.   And the quote, and she's not going to remember it exactly, but it's really about fear and pain and kind of letting it wash through you. And understanding that it's there, but also understanding that it doesn't define you and it doesn't have to have long lasting negative implications. And so, it's basically, go with the flow, but in a way that leans into acknowledging that sometimes things are really hard and you just have to live through them and understand that it's hard, and figure out how you're going to come out on the other side. Change, but change in a way that acknowledges what's happened to you.    Me: Thank you so much, Lija, just want to thank you again for coming on our podcast today and sharing a little bit about your organisation and user testing, and all the value and brilliance that you're bringing to the customer experience space. As well as some of the research findings that came out of one of the surveys that you had done recently. And just the impact of AI, specifically Chat GPT even though we spoke about that in the episode and other different forms of AI as well. But just taking time out of your busy schedule and coming on here with us and sharing all of the great insights and experiences that you've had. I do believe our listeners will gain a great amount of value from this episode. So, thank you so much.    Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links •     Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath •     The Mom Test: How to talk to customer & learn if your business is a good idea when everyone is lying to you by Rob Fitzpatrick •     Children of Dune by Frank Herbert   The ABC's of a Fantastic Customer Experience   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

VR glove manufacturer HaptX is releasing their groundbreaking G1 Glove, their first commercial product since they began the quest in 2014 to make the virtual world indistinguishable from real life. HaptX invents and builds wearable technology that simulates touch with unprecedented realism, enabling haptic interaction in virtual reality and robotics.  Joining me to explore the magic of the HaptX G1 glove and the future of human-computer interaction is Linda Jacobson, the Director of Marketing at HaptX.An industry pioneer, Linda helped seed VR technology as the world's first VR evangelist driving early research efforts of VR in healthcare. She is a Co-founding editor of Wired Magazine and author of "CyberArts: Exploring Art + Technology" and "Garage Virtual Reality". She has helped hundreds of clients and has introduced thousands of seniors to virtual reality, social media, digital health and wellness. Learn about HaptX Gloves G1 system, including the HaptX SDK:HaptX.comAWE Nite: Getting Started with Haptics a webinar recorded on Nov. 16, 2023: Designed by developers for developers, we delve into the basics of adding realistic haptics to your virtual scenarios and VR training programs. VR developers from HaptX, Lowe's Innovation Labs, Y-12 National Security Complex, and University of Central Florida will show you how to get up and running with haptics integration in VR using Unreal Engine.Linda's Links from the wayback machine:Star Trek's holodeck in its first major appearance, 1987: Star Trek: The Next Generation, “The Big Goodbye” (Season 1, Episode 11)ABC Primetime Live, 1991, presenting VR and Virtuality location-based entertainment arcade gameTV show “The Computer Chronicles” episode, “Virtual Reality,” 1992 (with Linda Jacobson)“Six Degrees of Freedom: Designers & Engineers Put Virtual Reality to Work,” 1996: documentary written and directed by Linda Jacobson for Silicon Graphics, Inc.CONNECT WITH LINDALinkedInCONNECT WITH SICILIANA sicilianatrevino.com LinkedIn WHAT WE'RE PLAYING IN VRGorilla Tag - holiday update! Asgard's Wrath 2LEGO® Bricktales Liminal - Relax. Unwind. Engage. Explore.PowerWash Simulator VR

Kleomenis Katevas, Machine Learning Researcher at Brave Software, discusses how we can build trust in AI with the general public by making data as safe and secure as possible. He also unpacks some of the myths the general public holds about AI, how to debunk these myths, and tangible steps companies can take to reduce privacy concerns with AI. Key Takeaways:  How Twitter (now known as X) can be a great resource for learning more about AI, along with specific accounts and thought leaders he's following in the space Exciting ways that healthcare will be vastly improved through artificial intelligence via customized treatment plans and timely diagnosis  Why Brave is taking a privacy-first approach to its AI product suite Guest Bio: Kleomenis Katevas is a Machine Learning Researcher at Brave Software, where he's focused on designing and building privacy-preserving, ML-based systems. His research interests lie in the areas of Privacy-Preserving Machine Learning, Federated Learning, Mobile Systems, and Human-Computer Interaction. ---------------------------------------------------------------------------------------- About this Show: The Brave Technologist is here to shed light on the opportunities and challenges of emerging tech.To make it digestible, less scary, and more approachable for all! Join us as we embark on a mission to demystify artificial intelligence, challenge the status quo, and empower everyday people to embrace the digital revolution. Whether you're a tech enthusiast, a curious mind, or an industry professional, this podcast invites you to join the conversation and explore the future of AI together. The Brave Technologist Podcast is hosted by Luke Mulks, VP Business Operations at Brave Software -  makers of the privacy-respecting Brave browser and Search engine, now powering AI with the Brave Search API. Music by: Ari Dvorin Produced by: Sam Laliberte  

Show notes for Adam Nash - Adam and the Daffy team are offering all our listeners a free $25 to give to the charity of their choice when they get started with Daffy. Simply use this sign-up link to get started.  Adam is a proven advocate for development of products that go beyond utility to delight customers. At Dropbox, he led the teams responsible for growth, product strategy, product management & product analytics for a platform with over 600 million registered users with responsibility for all of Dropbox self-service revenue (~90% of all company revenue in 2019). Before Dropbox, Adam served as the President & CEO of Wealthfront, where for four years he championed the creation of a new category of automated investment services. While Adam was at Wealthfront, the company grew its client base by over 60x, and grew assets under management 45x from less than $100m to over $4 billion. During his tenure, Wealthfront delivered industry-leading innovations including Direct Indexing, the Single-Stock Diversification Service, and the first automated 529 College Savings Plan. Prior to joining Wealthfront, Adam was Vice President of Product Management at LinkedIn. Adam led LinkedIn's Platform & Mobile products, including the launch of LinkedIn's open developer platform and their highly successful native applications and mobile web experiences. Adam was the founder and architect of LinkedIn Hackdays, a seminal program for driving the innovation culture at the company. He also was responsible for leading LinkedIn's search & cloud efforts, as well as forming and leading their user experience & design team. Prior to joining LinkedIn, Adam held a number of leadership roles at eBay, including Director of eBay Express, an innovative new site focused on new, fixed-price products. Previously, Adam also held strategic and technical roles at Atlas Venture, Preview Systems and Apple. Adam holds an MBA from Harvard Business School as well as BS and MS degrees in Computer Science with a focus on Human Computer Interaction from Stanford University. Adam was born and raised in Silicon Valley where he lives with his wife, four children and a golden retriever.   We talk about What is exciting between the intersection of finance and technology? What is some due diligence one should do on a company before investing? Knowledge, experiences or a network…what is the most important when building a company? What are common behavioral biases or tendencies that individuals exhibit when making financial decisions?