Podcast appearances and mentions of roger beaudoin

Most operators are stuck running restaurants. Roger Beaudoin teaches them how to run businesses. A 23-year restaurateur turned global coach and the founder of Restaurant Rockstars, Roger has helped thousands of owners escape burnout by installing the systems, culture, and leadership that scale. In this episode, we break down his approach to profitability, his secret to 96% staff retention, and why the difference between success and struggle often comes down to one thing: mindset. To learn more about Restaurant Rockstars and grab a copy of his book Rock Your Restaurant, visit https://www.restaurantrockstars.com. ____________________________________________________________Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.We have a lot more content coming your way! Be sure to check out our other content:Yelp for Restaurants PodcastsRestaurant expert videos & webinars

In this episode, Roger discusses the fundamental differences between a manager and a true leader, focusing on how to get optimum performance from your team members through a culture of accountability. He introduces a comprehensive framework for effective leadership, emphasizing the importance of recognizing talent, empowering employees, and fostering a strong company culture. Roger shares insights from his own experience running restaurants with a 96% retention rate, illustrating how to develop 'intrapreneurs', maintain robust team morale, and implement a successful career development program. Tune in to learn about the vital components of a career description, the impact of regular performance reviews, and various incentive strategies to turn your employees into motivated leaders. 00:00 Introduction to Leadership vs. Management 00:48 The Essence of True Leadership 02:38 Empowerment Over Delegation 04:52 Building a Company Culture 07:03 Fixing What's Broken 08:59 Accountability and Career Descriptions 13:35 Disciplinary Procedures and Incentives 19:35 Recognition and Rewards 25:29 Conclusion and Resources Thank you to our sponsors: MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders uplevel performance, lower turnover and build winning teams. Go To: www.myemployees.com/hospitality The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. Lilly's Fresh Pasta - Lilly's Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world recipes passed down from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits Restaurant Profit Maximizer Mini-Masterclass: Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Restaurant Menu Profit Accelerator: Many restaurants lose money every day because their menu just isn't as profitable as possible. You can't control rising costs but you CAN control how profitable your menu is, this is a massive game-changer: https://restaurantrockstars.com/sp/the-menu-accelerator/ Make More Money In Your Restaurant EVERY DAY! Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy

In this episode, we dive deep into one of the most powerful — yet often overlooked — tools in your restaurant's success: the menu. More than just a list of dishes, your menu is a marketing asset and a key part of your brand identity. Restaurant Profit Maximizer Mini-Masterclass: Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Restaurant Menu Profit Accelerator: Many restaurants lose money every day because their menu just isn't as profitable as possible. You can't control rising costs but you CAN control how profitable your menu is, this is a massive game-changer: https://restaurantrockstars.com/sp/the-menu-accelerator/

Roger hosts a solo episode of the Restaurant Rock Stars Podcast focusing on actionable and trackable marketing strategies for restaurateurs to attract new customers and retain existing ones. He shares personal anecdotes and practical advice on using creative marketing hooks, systematic training, and guest engagement to drive business growth and loyalty. Additionally, the episode highlights the significance of strategic alliances and the power of a Mug Club to create a devoted customer base. Roger aims to equip restaurant owners and managers with tools to dominate their competition and create lasting legacies. Learn the Top 3 Restaurant Profit Killers and how to fix them FREE DOWNLOAD: https://restaurantrockstars.com/profits/ How to Start a Mug Club Course: https://restaurantrockstars.com/shop-courses The Restaurant Academy Training System We will train you and your entire team to up level your business, maximize sales and optimize profits - Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with us on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1 Subscribe to the Restaurant Rockstars Podcast: iTunes - https://apple.co/2WaKyqV Spotify - https://spoti.fi/3xGuOd0 Google - https://bit.ly/2VM10P1 Stitcher - https://bit.ly/3iFGAAb Soundcloud - https://bit.ly/3lYBhho YouTube - https://www.youtube.com/@RestaurantRockstars Thank you to our sponsors: The Birthday Club – Everyone celebrates their birthday! Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/ Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. Thank you to our sponsors: The Birthday Club – Everyone celebrates their birthday! Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/ Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. The Restaurant Academy – Everything you need to execute powerful systems and empower your team to optimum performance. Finances, Staff Training, Menu Profit, Trackable Marketing... it's all in the Academy: https://restaurantrockstars.com/joinacademy/

This episode of the Restaurant Rockstars Podcast is dedicated to hospitality, service, and the art of SELLING! I emphasize the importance of team training, transforming staff into knowledgeable brand ambassadors, and turning dining into an extraordinary experience. I discuss actionable strategies for boosting sales, such as recommending premium items, leveraging special hooks, and maintaining rigorous service standards. I also highlight the power of creating memorable guest experiences and shares anecdotes and techniques from his own successful restaurant ventures. This episode includes tips on pre-shift meetings, enhancing kid-friendliness, recognizing staff achievements, and implementing effective marketing tools. Don't miss it! Show Notes: https://restaurantrockstars.com/audio/episode-429-restaurant-sales/ Learn the Top 3 Restaurant Profit Killers and how to fix them FREE DOWNLOAD: https://restaurantrockstars.com/profits/ Restaurant Courses: https://restaurantrockstars.com/shop-courses The Restaurant Academy Training System We will train you and your entire team to up level your business, maximize sales and optimize profits - Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with us on Social Media: LinkedIn: https://www.linkedin.com/in/roger-beaudoin-21590016 Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://twitter.com/RestaurantRock1 Subscribe to the Restaurant Rockstars Podcast: iTunes - https://apple.co/2WaKyqV Spotify - https://spoti.fi/3xGuOd0 Google - https://bit.ly/2VM10P1 Stitcher - https://bit.ly/3iFGAAb Soundcloud - https://bit.ly/3lYBhho YouTube - https://www.youtube.com/@RestaurantRockstars Thank you to our sponsors: TerraSlate menus are waterproof, rip-proof, antimicrobial and easy to clean. They ship to every state and over a hundred countries with a fast 1 day turnaround and Free overnight shipping. Get your menus from TerraSlate at https://terraslate.com The Birthday Club – Everyone celebrates their birthday! Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/ Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today.

427. Why AI is Important for Restaurants Now - Jesse Stein by Roger Beaudoin

In this episode of the Restaurant Rockstars podcast, host Roger Beaudoin discusses the 'Excellence Over Everything' approach with President Nina Quincy of Rex Hospitality Group. They dive into leadership, finances, team building, and guest services. Nina shares insights on hiring strategies, training practices, company culture, and maintaining quality amidst rising costs. She highlights the importance of efficiency, adapting to market changes, and innovative marketing. Real-life stories, both successful and challenging, add practical context to the conversation. Tune in for actionable ideas and inspiring success stories from the hospitality industry. Learn the Top 3 Restaurant Profit Killers and how to fix them FREE DOWNLOAD: https://restaurantrockstars.com/profits/ The Restaurant Academy Training System We will train you and your entire team to up level your business, maximize sales and optimize profits - Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with us on Social Media: LinkedIn: https://www.linkedin.com/in/roger-beaudoin-21590016 Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://twitter.com/RestaurantRock1 Connect with our guest: @mavenhouston @rexhospitalitygroup @drink.maven Thank you to our sponsors: Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. Sculpture Hospitality are your restaurant's Food & Beverage Inventory experts. Don't leave thousands of dollars in Profit to chance when there is a simple Inventory system! Sculpture Hospitality don't just manage your inventory, they give you a clear picture of your restaurant's profitability. Get a no obligation FREE Inventory Consult at https://SculptureHospitality.com/rockstar TerraSlate menus are waterproof, rip-proof, antimicrobial and easy to clean. They ship to every state and over a hundred countries with a fast 1 day turnaround and Free overnight shipping. Get your menus from TerraSlate at https://terraslate.com The Birthday Club – Everyone celebrates their birthday! Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/

Boost Your Restaurant Profits in 2025: Essential Tips & Strategies - In this episode of the Restaurant Rockstars podcast, host Roger Beaudoin shares actionable and proven ideas to help restaurant owners boost their bottom line. Roger covers vital topics, including inventory management, food and labor cost calculation, menu costing, and identifying your restaurant's daily break-even point. He introduces tools and templates available in the Restaurant Academy that can streamline these processes. Whether you are just starting out or looking to maximize profits in your existing business, this episode is packed with valuable insights to help you make more money in the new year! Learn the Top 3 Restaurant Profit Killers and how to fix them FREE DOWNLOAD: https://restaurantrockstars.com/profits/ The Restaurant Academy Training System We will train you and your entire team to up level your business, maximize sales and optimize profits - Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Thank you to our sponsors:

Join host Roger Beaudoin on the Restaurant Rockstars Podcast as he sits down with Rich Clark, co-founder of C&S Restaurant Group, to discuss the secrets to staying competitive in Atlanta's bustling restaurant scene. Rich shares insights into overcoming challenges like inflation, labor costs, and growing a successful restaurant team. Discover how his unique journey in the hospitality industry, from humble beginnings to managing high-end eateries, shaped his approach to leadership and profitability. Learn about strategic marketing, navigating the complexities of managing multiple restaurants, and Rich's vision for future growth. This episode is packed with valuable lessons for restaurateurs looking to enhance their operations and customer experience. Rock Your Restaurant - Enroll Your Team in the Restaurant Academy: We will train your entire team to up level your business, maximize sales and optimize profits - Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with us on Social Media: LinkedIn: https://www.linkedin.com/in/roger-beaudoin-21590016 Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://twitter.com/RestaurantRock1 Thank you to our sponsors: Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. UberDirect: With Uber Direct, you take orders on your website, app or by phone. Then, drivers from Uber's courier network pick them up from your place and deliver them to your customer's doorstep. Delivery just got better with Uber Direct. Learn more at https://www.uberdirect.com Restaurant Equippers: Top equipment brands, extensive inventory, everyday low prices, and 60 years serving independent food service operators. Only at https://www.equippers.com/ TerraSlate menus are waterproof, rip-proof, antimicrobial and easy to clean. They ship to every state and over a hundred countries with a fast 1 day turnaround and Free overnight shipping. Get your menus from TerraSlate at https://terraslate.com Connect with our guest: https://www.instagram.com/candsseafood https://www.candsoysterbar.com http://www.candschowderhouse.com/about.html

In this engaging episode of the Restaurant Rockstars Podcast, host Roger Beaudoin is joined by David Rycyna, CEO of Cirrus, to discuss the transformative power of digital signage for restaurants. They delve into the importance of visibility, guest engagement, and brand building, emphasizing how customizable LED signs can set a restaurant apart from the competition. David shares his journey from the hospitality industry to leading Cirrus and explains the technical aspects and business benefits of their innovative signage solutions. The episode covers practical insights on the installation process, maintenance, and advancements in LED technology, including fascinating features like AI-driven content personalization. Don't miss out on valuable tips to enhance your restaurant's marketing strategy and customer experience. Grab The Restaurant Profit Maximizer for only $7: https://restaurantrockstars.com/sp/restaurant-profits/ #395 Episode Page: https://bit.ly/E395RRP Thank you to our sponsors: The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ The Birthday Club: Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/ Cirrus: LED digital signs attract attention, bring your business to life & increase customer traffic and sales. Cirrus signs are versatile and allow easy changing of content and displays. Best of all, with cirrus you can subscribe to pay with low monthly payments and no upfront cost. My listeners get the 1st Two Months FREE - Go to https://try.cirrusled.com/rockstar Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. Go to https://www.rti-inc.com or call 866-399-3639 to get started today. Restaurant Equippers: Top equipment brands, extensive inventory, everyday low prices, and 60 years serving independent food service operators. Only at https://www.equippers.com/

In this episode of the Restaurant Rockstars podcast, host Roger Beaudoin chats with Mathew, a seasoned expert in the hospitality industry. Mathew shares his journey from a small town in Ohio to becoming a strategic leader in national restaurant operations. [FREE] Learn the Top 3 Restaurant Profit Killers and how to fix them: https://restaurantrockstars.com/profits/ Join The Restaurant Academy: Train your entire team to up level your business, maximize sales and optimize profits - Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with us on Social Media: LinkedIn: https://www.linkedin.com/in/roger-beaudoin-21590016 Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://twitter.com/RestaurantRock1 Subscribe to the Restaurant Rockstars Podcast: iTunes - https://apple.co/2WaKyqV Spotify - https://spoti.fi/3xGuOd0 Google - https://bit.ly/2VM10P1 Stitcher - https://bit.ly/3iFGAAb Soundcloud - https://bit.ly/3lYBhho Connect with our guest: https://emerging.com https://www.instagram.com/EmergingFeed/ https://www.linkedin.com/company/emerginginc/ https://x.com/emergingfeed Thank you to our sponsors: The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. Go to https://www.rti-inc.com or call 866-399-3639 to get started today. Cirrus: Cirrus - Cirrus led digital signs attract attention, bring your business to life & increase customer traffic and sales. Cirrus signs are versatile and allow easy changing of content and displays. Best of all, with cirrus you can subscribe to pay with low monthly payments and no upfront cost. Go to https://try.cirrusled.com/rockstar Restaurant Equippers: Top equipment brands, extensive inventory, everyday low prices, and 60 years serving independent food service operators. Only at https://www.equippers.com/ The Birthday Club – Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/

Dive into an electrifying episode of "The Late Night Show with Canada's Restaurant Guy and Domenic Pedulla," where the future of the restaurant industry takes center stage. Joined by industry mavens Court Allam and Roger Beaudoin, we explore a gamut of topics set to reshape dining as we know it. From the unstoppable march of technology enhancing operational efficiency and guest experiences to the evolving landscape of tipping and staff compensation. Our guests share their insights on creating memorable dining experiences that go beyond mere meals to become immersive adventures, leveraging technology without losing the human touch. Amidst laughter and candid discussions, we also ponder the role of third-party delivery services and ghost kitchens, questioning their longevity in a rapidly changing industry. Tune in for an episode that not only questions the status quo but also celebrates the passion, innovation, and resilience driving the restaurant industry forward.With Support from Canada's #1 Work Safety Training Provider, SafeCheck.Learn more at SafeCheck

Dive into an electrifying episode of "The Late Night Show with Canada's Restaurant Guy and Domenic Pedulla," where the future of the restaurant industry takes center stage. Joined by industry mavens Court Allam and Roger Beaudoin, we explore a gamut of topics set to reshape dining as we know it. From the unstoppable march of technology enhancing operational efficiency and guest experiences to the evolving landscape of tipping and staff compensation. Our guests share their insights on creating memorable dining experiences that go beyond mere meals to become immersive adventures, leveraging technology without losing the human touch. Amidst laughter and candid discussions, we also ponder the role of third-party delivery services and ghost kitchens, questioning their longevity in a rapidly changing industry. Tune in for an episode that not only questions the status quo but also celebrates the passion, innovation, and resilience driving the restaurant industry forward.With Support from Canada's #1 Work Safety Training Provider, SafeCheck.Learn more at SafeCheck --- Send in a voice message: https://podcasters.spotify.com/pod/show/canadas-restaurant-guy/message

How to Build a "Dream Team" staff? with Roger Beaudoin * From marketing-to-fashion-to-skiing-to-restaurants * Hiring vs. Recruiting * What is the #1 aspect to hiring "A Players"? --- Support this podcast: https://podcasters.spotify.com/pod/show/mrbiz/support

Are you struggling to keep your restaurant staff motivated and happy? In this episode restaurant consultant and author Roger Beaudoin of Restaurant Rockstars shared his insights on creating a positive company culture and incentivizing employees. Roger believes that a strong culture goes beyond a mission statement and includes the vibe & camaraderie of good people. To achieve this, he suggests starting with a complete job description and key results for every employee to ensure accountability and clarity of expectations. He also incentivizes his staff with recognition and rewards programs for going above and beyond their responsibilities. Keeping good employees happy is crucial, especially in today's labor crisis. Roger stresses the importance of asking for feedback and fixing any issues that may be hindering their job satisfaction. He also encourages flexibility and reasonable raises to show appreciation for their hard work. Roger's approach to staffing and company culture is centered around creating a positive and supportive environment for his employees, which ultimately leads to better performance and guest experiences. He even shares his experience of implementing a recognition program in his restaurant to appreciate and acknowledge the efforts of his staff. As Roger says, "If you take care of your people, they'll take care of your guests." So, if you're looking to create a positive company culture and incentivize your employees, tune in to this episode now! Find out more at https://restaurantformula.com & https://www.runningrestaurants.com. Thanks to episode sponsor Popmenu - https://popmenu.com/running

Roger Beaudoin of Restaurant Rockstars runs through a number of ways to easily boost your restaurant's sales & profits. Every time we go through this topic in our webinars I'm reminded of the staggering amount of money left on the table by most restaurants!!! You've got a CAPTIVE AUDIENCE eager to BUY...make sure your staff is taking full advantage of every sales opportunity... Your bottom line will thank you for it... Find out more at https://restaurantformula.com & https://www.runningrestaurants.com. Thanks to episode sponsor Zinch - http://financingthatworks.com

In this session, we are joined by Roger Beaudoin, CEO of Restaurant Rockstars, for a conversation on what taprooms can learn from our restaurant industry counterparts. We will discuss logistics to consider when opening your taproom, finances, and staff training tips. Roger will also offer thoughts on big picture marketing, efficiencies, and how to find lucrative profit centers. Tune into this entertaining and engaging session as Roger shares his insight on creating a profitable food menu, customer affinity, and showmanship. There's even mentions of garlic knots and lottery tickets. There is so much we can learn from other industries, and Roger will offer his insight on how you can see greater success. Learn more: https://restaurantrockstars.com/joinacademy/ Join us in-person for CBP Connects | Half workshop, half networking Milwaukee, WI | June 19-21, 2023 Grab your spot now at https://cbpconnects-milwaukee.eventbrite.com/

Have you costed your menu? Do you know your profit per item? Roger Beaudoin of Restaurat Rockstars runs through a quick example with tips for how you to best implement at your restaurant. Don't miss these tips... Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com. Thanks to episode sponsor Zinch - http://financingthatworks.com

In this episode Jaime Oikle of RunningRestaurants.com talks with Roger Beaudoin of Restaurant Rockstars about the importance of knowing your break-even number. They discuss both why you need to know your number and how to calculate it. Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com. Thanks to episode sponsor popmenu - https://popmenu.con/running

Jon Dwoskin and Scott Fishman talk with Doren Aldana on the Local Domination Podcast. A lot of people in sales are struggling to close the gap between where they are and where they want to be. What are some of the biggest myths and misconceptions getting in their way?  How do you learn to ask the right questions and transition without awkwardness? Why is a growth mindset so important in this business? On this episode, sales veterans and podcast co- hosts, Jon Dwoskin and Scott Fishman provide insights into winning in sales. Listen now! The more specific and measurable you can be in your plan and how you attack your business, the more you accelerate your growth. – Jon Dwoskin Takeaways: A key to sales and retention is under-promising and over-delivering. Telling is not necessarily selling. The best questions come from what was just said and layering one thought on top of the other, keeping it fluid. If you don't have a growth mindset, you're going to hit the ceiling very quickly.   Local Domination Podcast The Ultimate Guide to Attract Local Clients Fast. Doren Aldana – Local Marketing Expert & Founder of Testimonial EngineFeaturing interviews with local marketing and lead generation experts who will show you exactly how to attract your ideal local client so you can dominate your market. Past guests include Toby Salgado, Bernice Ross, Pat Hiban, Michael Hellickson, Roger Beaudoin, Bruce Irving and many more! Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!

Roger is the Founder and C.E.O. of restaurantrockstars.com and the Restaurant Rockstars Academy, an online tool to help restaurant owners and managers crush it in the restaurant business and the host of the popular restaurant/business podcast: The Restaurant Rockstars Podcast. Every week he interviews industry leaders, owners, operators, suppliers, and technology companies to bring you the best tips, tools, and resources to help you run a stronger, more profitable restaurant. Rock Your Restaurant:: A guide to restaurant critical numbers + a complete financial system, including spreadsheets and tutorials, has been sold in over 22 countries. Exclusive Sponsor PlateIQ - Save 25% off your implementation fees, by requesting a demo and mentioning the show - click here to get started.

https://restauranttopia.com/episode-127-how-to-create-raving-fans-of-your-restaurants-with-roger-beaudoin/   Roger Beaudoin Founder of Restaurant Rockstars Podcast and Educational Platform, Operator, Author, Consultant   How to Create Raving Fans of Your Restaurants   There are no better means of garnering repeat customers than to develop a fanbase.  Considering this, shouldn't everyone want raving fans?    So, how to get there?  Oddly enough, it starts with your team.  While we don't often think of them in this realm, they are the foundation.  They are your sales force, internal marketers, your job recruiters, and customer retention team all wrapped up into one!   Given this, they must be fans before anyone else can be!   Let's not get the cart before the horse, though.   You first have to give something for people to be fans of.  It begins with how you run your operation – if it is a quality organization with the i's dotted and the t's crossed, you most likely have great food and great service.  Now, you are off and running!  If not, time to sharpen that pencil, especially in the realms of staff training which directly leads to the quality of the food and beverage aspect we've just alluded to.    With this, you have the technical aspects down.  Next, you'll need that focus on not only the way you treat your people but the way your people treat your people.  It has to be that “family” atmosphere for all involved.  Nothing less.    Make them feel at home, comfortable and special.  Educate them, train them, help them along on that “magical journey” as Roger dubs it.    After all, and according to Roger, what we do is show business.  Your staff is the cast, and your guests are the audience.  What are you doing to make sure they ask for that encore?   https://restauranttopia.com/text/   Join other independent restaurant owners and professionals on our VIP Text Club and get access to exclusive content, industry news, deals, insights, announcements, pro-tips, and more! join our mailing list and get our newsletter: https://lp.constantcontactpages.com/su/dojKlZ5    Enter your email and get the very latest from Restauranttopia - marketing tips and insights, announcements, pro tips, and more! And don't worry, we hate spam too! Check out the show notes at https://restauranttopia.com/category/podcast-episodes/   Facebook: https://www.facebook.com/Restauranttopia/ LinkedIn: https://www.linkedin.com/company/restauranttopia   Instagram: https://www.instagram.com/restauranttopia/ YouTube: https://www.youtube.com/channel/UC9aRVuDUYsV370Rfh-QxDag Brian Seitz https://www.linkedin.com/in/brian-j-seitz-j-d-19863616/ David Ross https://www.linkedin.com/in/david-ross-b6b39175/ Anthony Hamilton https://www.linkedin.com/in/anthony-hamilton-5805013a/   

How to Make Your Restaurant More Profitable with Roger Beaudoin  https://restauranttopia.com/episode-122-how-to-make-your-restaurant-more-profitable-with-roger-beaudoin/   https://restauranttopia.com/text/   Join other independent restaurant owners and professionals on our VIP Text Club and get access to exclusive content, industry news, deals, insights, announcements, pro-tips, and more! join our mailing list and get our newsletter: https://lp.constantcontactpages.com/su/dojKlZ5    Enter your email and get the very latest from Restauranttopia - marketing tips and insights, announcements, pro tips, and more! And don't worry, we hate spam too! Check out the show notes at https://restauranttopia.com/category/podcast-episodes/   Facebook: https://www.facebook.com/Restauranttopia/ LinkedIn: https://www.linkedin.com/company/restauranttopia   Instagram: https://www.instagram.com/restauranttopia/ YouTube: https://www.youtube.com/channel/UC9aRVuDUYsV370Rfh-QxDag Brian Seitz https://www.linkedin.com/in/brian-j-seitz-j-d-19863616/ David Ross https://www.linkedin.com/in/david-ross-b6b39175/ Anthony Hamilton https://www.linkedin.com/in/anthony-hamilton-5805013a/

How to build an all-star restaurant team with Roger Beaudoin   https://restauranttopia.com/episode-119-how-to-build-an-all-star-restaurant-team-with-roger-beaudoin/   https://restauranttopia.com/text/   Join other independent restaurant owners and professionals on our VIP Text Club and get access to exclusive content, industry news, deals, insights, announcements, pro-tips, and more! join our mailing list and get our newsletter: https://lp.constantcontactpages.com/su/dojKlZ5    Enter your email and get the very latest from Restauranttopia - marketing tips and insights, announcements, pro tips, and more! And don't worry, we hate spam too! Check out the show notes at https://restauranttopia.com/category/podcast-episodes/   Facebook: https://www.facebook.com/Restauranttopia/ LinkedIn: https://www.linkedin.com/company/restauranttopia   Instagram: https://www.instagram.com/restauranttopia/ YouTube: https://www.youtube.com/channel/UC9aRVuDUYsV370Rfh-QxDag Brian Seitz https://www.linkedin.com/in/brian-j-seitz-j-d-19863616/ David Ross https://www.linkedin.com/in/david-ross-b6b39175/ Anthony Hamilton https://www.linkedin.com/in/anthony-hamilton-5805013a/  

Greg Provance is the owner of GP Hospitality Partners LLC,. GP Hospitality Partners LLC is a full-service restaurant hospitality consulting firm. In addition to being a consulting partner of Everbowl, Southern Californias Fastest growing fast-casual chain, Greg owns serval restaurants in the San Diego area and serves as a principal consultant and advisor for restaurants across the country. His career began as a professional actor, where he landed numerous roles fro film and television including Dawson's Creek, Homicide Life on the Streets, Charmed, Days of Our Lives, Fox Family, Showtime, and various independent films, as well as hosting a Emmy winning series for NASA an PBS. He now employs the skills he learned in entertainment to drive his passion for hospitality and personal and business development. Check out episode 895 with Roger Beaudoin as mentioned in today's episode. Check out episode 722 with Jeff Fenster as mentioned in today's episode. Check out episode 437 with David Scott Peters as mentioned in today's episode. Today's feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and get your first 30 days on me!  Connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "People won't remember what you said or what you did, but how you made them feel." In this episode with Greg Provance we will discuss: Exploring other vocations before landing on hospitality Working in the entertainment industry Substance abuse in the restaurant industry Honing your skills at an established, successfully hospitality group Creating a niche for yourself Training Inventory Recipe costing Labor cost Social media marketing Recovering guests Promotions that actually drive sales Today's sponsor: At Popmenu, we know that in today's world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu! 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Real hospitality and restaurant industry veterans, the My Restaurant CFO team understands the daily frustrations restaurant owners experience managing their establishments. By partnering to create a custom solution, we streamline your flow of financial information, create a clear picture of your overall financial health, use your historical data to forecast your financial needs, and suggest ways to cut costs and increase revenue. My Restaurant CFO - Let us help you achieve your goals. Contact info: LinkedIn: https://www.linkedin.com/in/gregprovance Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Greg Provance for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Roger Beaudoin of Restaurant Rockstars sat down with me, Martha Lucius, and we had a deep and far reaching conversation. He is a restaurant consultant., known for tools and resources for restaurant owners who are ready to maximize their sales and profits Roger is more than a restaurant consultant. He is also a podcast host, and has owned several restaurants that boast solid revenue, good profit and strong teams. The two of us met through our podcasts. You'll get to hear how we both think similarly  on revenue, profits and people.  Listen for the academy and an app he created to help owners.  If you are an owner, you are probably busy dealing with your labor, food costs, services…okay, you're dealing with every little detail of your business. As a former owner, I know you are doing what you think you need to do. Just know that you do not need to do it alone. There are smart, engaged consultants and strategists like Roger and me who want you to have agency in what you are doing. We each do that in different ways. Remember, work smarter not harder. That's what got me to better revenue, better profits, and a fun and lively culture that is good for your team and your guest. 

With excitement allow me to introduce today's guest, the Founder of RestaurantRockstars.com, Roger Beaudoin. Roger is a 27-year veteran Restaurateur and Founder/ President of Restaurant Rockstars. He is an expert at Staff Training, Operating Systems and Maximizing Restaurant fProfit. Roger is a 2 X Author, Personal Restaurant Coach, Creator of the Restaurant Rockstars Academy, Sales Stars Staff Training, and Co-Creator of the SRV Training APP. Roger is also host of the weekly Restaurant Rockstars Podcast. You can reach him at roger@restaurantrockstars.com Check out episode 371 with Jack O'Sullivan as mentioned in today's episode. Check out episode 413 with Roger Beaudoin as mentioned in today's episode! Check out episode 226 with Roger Beaudoin as mentioned in today's episode! Check out episode 213 with Roger Beaudoin & David Long as mentioned in today's episode! Check out episode 123 with Roger Beaudoin as mentioned in today's episode! Check out Restaurant Strong by Peter LeSar as recommended in today's episode. Today's feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and get your first 30 days on me!  Connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Success is about the journey, not the destination." In this episode with Roger Beaudoin we will discuss: Pre-meal meetings are essential Training all staff on all positions, both BOH and FOH Educate, entertain, and inform your guests Why did Roger create Sales Stars? Tracking marketing Internal marketing Constant reinvention Core values and culture You need to leverage technology for the best training and guest experience Today's sponsor: This episode is brought to  you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ's VendorPay network. With PlateIQ's VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ's VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation. Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable   Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. Contact info: RestaurantRockstars.com srvnow.com Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Roger Beaudoin for joining me for another awesome episode. Until next time!   Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Kitchen help is a big part of the labor crunch. Roger Beaudoin from RestaurantRockstars.com gets into tips around simplifying the menu with Chef Joshua Karther of Water's Edge at Hyatt Lodge. 20+ more episodes at https://restaurantlaborcrunch.com/

Roger and I are going to dig into the labor crisis happening in the restaurant business and talk about how restaurants can move away from the pack and build a great team while others struggle.

Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars jumped on a live session and talked all about ways to incentivize your staff & managers right now to keep & attract team members at your restaurant. You don't want to miss this... Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com

Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars jumped on a live session and hit on the checklist of items you'll want to consider if/when selling.. Check it out... Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com

Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars jumped on a live session to talk about the pressing issue of staffing, plus Roger's recent decision to sell his restaurant. Check it out... Find out more at https://restaurantrockstars.com/?ref=jaimeoikle & https://www.runningrestaurants.com

Jaime Oikle, founder of RunningRestaurants.com has a quick check in with Roger Beaudoin, founder of Restaurant Rockstars and owner of Stones Cafe, Market & Bakery in Maine. While not as hard hit by COVID-19 as other areas Roger's restaurant is still encountering all the same issues as everyone else. And yes, it's still messy...with many unanswered questions. Things we touched on... 1) What's working, what's not working 2) Outside dining with colder weather coming 3) Servers and Managers enforcing mask rules 4) Thoughts on protecting your customers 5) The rehiring process - rebuilding your team 6) How to best operating in the shifting sands. Good quick episode for you -- Don't miss it! For more go to https://www.runningrestaurants.com & https://restaurantrockstars.com/?ref=jaimeoikle.

The challenge of operating safely these days is daunting. Now add on multiple rotating venues. In this episode I'm joined by my co-host Roger Beaudoin of Restaurant Rockstars and our guest Tamara Mullin, Food Safety Officer at FOODWORKS, a Chicago-based restaurant incubator. Tamara and her crew have had to dig deep to develop operating protocols across all the businesses they work with. We talk about all the various challenges -- there are important tips for all. Learn more at https://www.foodworks.org & https://restaurantrockstars.com/?ref=jaimeoikle. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.

Getting timely customer feedback is so crucial. It can also be critical to customer recovery. Especially if it heads off a negative social review -- that's a big time save. In this episode I'm joined by my co-host Roger Beaudoin of Restaurant Rockstars and our guest Matt Selbie, President & founder of Opiniator, which offers immediate customer feedback by mobile phone. Join us as we talk through a lot of key customer service elements -- there are a lot of service nuggets in this episode -- don't miss it! Learn more at https://www.opiniator.com. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.

What can save this industry from absolute destruction? I’m betting on math and practical business fundamentals. That’s why I’ve invited Roger Beaudoin to chat on this episode. Roger has been preaching these ideals for years. He’s more than a teacher, he’s an owner and operator as well. Rather than giving us advice, he walks us through the strategy he's using to turn the pandemic into a windfall. To learn more about Roger and his companies go to restaurantrockstars.com Yelp x Cornell University x Oyster Sunday x Jon Taffer and more combined forces to create a holistic guide to help restaurants thrive now and post-pandemic. Click here to download your free copy today! I created this podcast to help us all through these tough times. I've also created a service committed to help you get open and stay open. Click here to check it out and sign up for a 60-day free trial.

Jaime Oikle, founder of RunningRestaurants.com & Roger Beaudoin, founder of Restaurant Rockstars give you the lowdown on what the big show will look like. 20+ speakers! Great sessions! You don't want to miss this!!! For the full agenda & lineup of speakers as well as to register go to https://rrrshow.com.

The number one thing every restaurant needs to work on right now is the profitability of their menu. Whether you're just opening back up or looking for the green light in the coming weeks your plan needs to be to have your menu in the best shape it's ever been in. You've got to be ready to wring as much profit as you can from every item sold on your menu. Join RunningRestaurants.com founder Jaime Oikle & Restaurant Rockstars founder Roger Beaudoin as they take a quick but powerful dive on how to maximize your menu now & in the future. More info from Roger is at https://restaurantrockstars.com/product/menu-profit-maximizer/?ref=jaimeoikle. Plus stay tuned to https://www.runningrestaurants.com for more industry updates.

Impromptu call where we talk about COVID-19's impact on the restaurant industry. Jaime Oikle from RunningRestaurants.com is joined by Roger Beaudoin of RestaurantRockstars.com as we cover what we're seeing up to the minute. Thanks also to Darren Denington of ServiceWithStyle.com for chiming in as well as our audience for feedback and tips. (Obviously this was recorded at a moment in time and the situation will continue to change.) Stay tuned to us at RunningRestaurants.com for future updates. Quick Takeaways... - Unprecedented situation with no road map to work from - It will be an "hour by hour management challenge" - Gov't mandated restaurant closures expanding - total or takeout/delivery only - CDC health and cleaning guidelines paramount for restaurants - Increase your cleaning routines and intensity - Restaurant have & will see dramatic decreases in foot traffic - Self quarantining and social distancing will continue - Revenue Options in short term -- Delivery & Takeout become key -- Limit menu items to most profitable -- Limit menu to those that travel well -- Develop new menu items & options that are good for takeout/delivery -- Consider joining delivery portals for additional exposure -- Consider getting your own takeout software set up for additional control -- Promote gift card sales to your current customers as a way to generate cash flow -- Consider offering discounts on gift cards or take out orders -- Communicate to current customer base via email and social to inform them of your status / offers - Cost Management -- Work through existing inventory -- Explore opportunity to return unopened boxes/packages of goods to purveyors -- Negotiate / talk with lenders / landlord / business partners about flexible payment options -- don't ask, don't get -- Staffing issues will be raised -- who and when to cut hours will be tough -- Just temporarily close if staying open will cost more than staying open - Lessons for Future -- Have a diversified revenue mix - i.e. dine-in, takeout, delivery, catering, special events, etc. to protect against disruption -- Have menu cost understanding so maximizing profits always Have crisis plans in place -- Maximize good times to get through tough times - Other Opportunities / Options -- Support the community when possible - i.e. feed first responders and kids in need -- Opportunity to strategize about the future and build a stronger more resilient business -- Filing for unemployment may be best option for some -- Federal disaster relief options may develop - keep tuned in and ready to act -- Thank your staff as much as possible -- encourage customer tipping for takeout/delivery to support wages -- Keep apprised of your local rules & regs as situations will change Remember... "This too will pass..." & there will be pent up demand on the other side of this. Good luck.

Looking to get everyone engaged toward the same goal? Try opening the books. Jaime Oikle of RunningRestaurants.com with Roger Beaudoin of Restaurant Rockstars. Find more at https://restaurantrockstars.com/?ref=jaimeoikle and https://www.runningrestaurants.com.

Overwhelmed as a new owner? Here are some key tactics to laser in on. Jaime Oikle of RunningRestaurants.com with Roger Beaudoin of Restaurant Rockstars. Find more at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

Roger Beaudoin is a veteran restaurant entrepreneur who founded and operated four high-profit restaurants for over two decades. Now serving restaurants on a global level, Roger created the Sales Stars Staff Training Program, authored 'Rock Your Restaurant', created The Restaurant Rockstars Academy and hosts of the Restaurant Rock Stars podcast. “Follow your dreams and passions for all the right reasons and the money will follow… if you really are true to your vision and your passions then never quit because the day you do never know what the amazing successes that could have happened the very next day” (4 Lines minimum – if less then need more quotes) …[Listen for More] Click Here for Show Notes To Listen or to Get the Show Notes go to https://wp.me/p6Tf4b-6Jm

What is your restaurant's hiring approach? We talk about how to get the best staff possible. We hit on... 1 The key characteristics of successful team members 2) How to bring your "B" players up to the "A" level 3) When & why to eliminate "C" players 4) How to get awesome referrals and more... Jaime Oikle of RunningRestaurants.com with Roger Beaudoin of Restaurant Rockstars. Find more at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

If you're feeling pressure to get sales & profits up, here's three key tips for your restaurant. Jaime Oikle of RunningRestaurants.com with Roger Beaudoin of Restaurant Rockstars. Find more at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

You've got to be obsessed with profits -- getting your menu right is the best place to start.... Jaime Oikle of RunningRestaurants.com with Roger Beaudoin of Restaurant Rockstars. Find more at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

There's always room for improvement! This is a simple, yet powerful idea that every restaurant can implement to get better... Jaime Oikle of RunningRestaurants.com with Roger Beaudoin of Restaurant Rockstars. Find more at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

Why it's important to first hit the reset button before giving up on an employee at your restaurant. Jaime Oikle of RunningRestaurants.com with Roger Beaudoin of Restaurant Rockstars. Find more at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

100% no B.S...this is an absoulte must listen! From pitfalls and major struggles to straight out theft & fraud, you'll learn how this restaurateur built his successful restaurants from a dream and no practical experience to a wildly successful multi-million dollar exit. It will keep you captivated and have you scratching out a notepad full of ideas to implement at your operation. Jaime Oikle of RunningRestaurants.com interviews Roger Beaudoin of Restaurant Rockstars in this incredibly deep dive into the origins of a restaurant success story. Find more on RunningRestaurants.com at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

These were some major mess ups that cost money and customers. Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars share several serious oversights that cost the business big time. Tune in to see what lessons can be learned to improve your restaurant. Make sure you to Subscribe on YouTube, iTunes & Google Play to not miss a future episode. Find more on RunningRestaurants.com at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

There's nothing like making your customers mad when running a promo. Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars share a tale of how not to run a marketing promotion. Tune in to see what lessons can be learned to improve your restaurant. Make sure you to Subscribe on YouTube, iTunes & Google Play to not miss a future episode. Find more on RunningRestaurants.com at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

You're potentially losing dollars from false punch tactics and other tricks. Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars talk about what you can do about it. Tune in to see what lessons can be learned to improve your restaurant. Make sure you to Subscribe on YouTube, iTunes & Google Play to not miss a future episode. Find more on RunningRestaurants.com at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

Here's a training story that will make you cringe! Jaime Oikle of RunningRestaurants.com & Roger Beaudoin of Restaurant Rockstars share a restaurant training story gone seriously awry. Tune in to see what lessons can be learned and how to get training and team building right at your restaurant. Make sure you to Subscribe on YouTube, iTunes & Google Play to not miss a future episode. Find more on RunningRestaurants.com at https://www.runningrestaurants.com & SalesStars at https://bit.ly/2q4ksni.

Growing Profits in your small business with Roger Beaudoin. Roger is an entrepreneur, restaurateur, consultant and author. He shares his interesting entrepreneurial journey, his initial inspiration for his first highly-successful restaurant, and valuable tips & advice on growing the profits of your small business. He is the founder of the Sales Stars Server Training Program and the author of "Rock Your Restaurant", a game-changing guide to restaurant finances, and creator of The Restaurant Rockstars Academy. He is also the host of the "Restaurant Rockstars Podcast". Henry Lopez is the host of this episode of The How of Business show – dedicated to helping you start, run and grow your small business. (TheHowOfBusiness.com)

In this episode, I discuss the power of giving away value to strangers with the expectation of nothing in return. Call it karma or whatever you want to, but good things will come back to you. Give it a try and let me know what happens. My guest this week is Roger Beaudoin from Restaurant Rock Stars LLC and we get into his cool journey into entrepreneurship. Roger has a cool and unique perspective on things that I am sure you will enjoy. Check this episode out and you will see what I am talking about.Support this show http://supporter.acast.com/intentionallyinspirational. See acast.com/privacy for privacy and opt-out information.

In this episode with Roger Beaudoin, we discuss building your dream team staff, the three key elements of service, how to get your customers to be your best marketers, educating customers, informing customers, entertaining customers, using your "A" players to attract more "A" players, Using "A" players to bring up your "B" players, what types of questions you can ask during the interview process to get more "A" players, doing things for someone VS to someone, conditioning fun behavior into your staff, never asking your guest yes-no questions, giving your guest options, and providing the same level of quality with counter service as with full-service. Roger Beaudoin's 18 years of experience in the restaurant and hospitality industry is backed with a business degree from Bryant College and an MBA from Babson College. He has headed four restaurant and hospitality operations in all. His most recent restaurant, The Matterhorn Ski Bar, a seasonal, 4-month restaurant and bar, which generated 1 million dollars in annual sales. Today, with all of his knowledge and experience at RestaurantRockstars.com.

Profitability is a fundamental in business, and a key to restaurants staying in business. How do seemingly functional establishments struggle to stay afloat? Why is internal marketing a huge factor in lasting success? What role do strategic alliances play in the growth of a restaurant? On this episode, restaurateur and founder of Restaurant Rockstars, Roger Beaudoin shares the keys to increasing profits, and how to go from spinning wheels to printing dollars. If you can train your staff to market your business for you, then ultimately your customers are going to market your business for you. -Roger Beaudoin Takeaways The restaurant business is about consistency and entertainment. Strategic alliances: Be community minded, sponsor community events and work together so everybody prospers. Before you roll out any powerful marketing program you have to take care of the fundamentals. Inventory: The restaurant business is notorious for theft, until you build your dream team staff, you won’t have a handle on this. At the start of the show, Roger shared on how he got to where he is, and what helped him succeed. “Creating systems, applying business knowledge and treating every guest like they were the most important customer in my restaurant, and training my staff to do the same thing.” Next, he shared on staff training and creating a company culture of “hospitality, family, teamwork and respect.” Towards the end of the show, Roger talked about the value of being community minded, the actions that impact profitability and the importance of building your dream team. Roger also shared on: Why his staff is the backbone of his business Internal marketing and how it can take a business to the next level Customer affinity and why it matters The power of strategic alliances The importance of having a cash cow How to build financial systems to max out your profits A well-run restaurant business doesn’t by occur happenstance, or by default. It happens by design. It’s about finding efficiencies across all operations, dialing in your numbers, building strategic alliances and nurturing top-down purposeful intention. When an internal culture of teamwork and collective achievement is fostered, it radiates outwards and creates customer affinity. When you create affinity with your customer, there is nothing more powerful, because they’ll feel like they belong to your business. Guest Bio Roger is the Founder of the Sales Stars Server Training Program, Author of Rock Your Restaurant, a game-changing guide to Restaurant Finances and Creator of The Restaurant Rockstars Academy. He is a successful restaurant entrepreneur who has founded and operated 4 restaurants/hospitality companies over the past 18 years. He recently sold the Matterhorn SKI BAR in Maine, a seasonal restaurant and bar that generated over $1 MILLION dollars sales in just 4 months. Go to RestaurantRockstars.com for more information or send an email to Roger@RestaurantRockstars.com.

Riff #28 Eric Cacciatore Of Restaurant Unstoppable - Why I Surround Myself With Industry Leaders by Roger Beaudoin

Today we're discussing the significance of mentorship. It is one of the most challenging times ever to recruit and retain talented and passionate hospitality people. If you want the best people, you need to be the best person. If you want to become the best person, you need to go work for the best people. Folks, its the power of mentorship. Roger Beaudoin has 18 years of experience in the restaurant and hospitality industry and has combined that experience w/MBA from Babson College. He has headed four restaurant and hospitality operations in all. His most recent restaurant, The Matterhorn Ski Bar, a seasonal, 4 month restaurant and bar,  generated 1 million dollars in annual sales. Today, with all of his knowledge and experience, he is tackling his newest passion project, RestaurantRockstarsAcademy.com, where he shares the tricks of the trade and everything he's learned over the years of being an extremely successful restaurateur.

Today we're chatting with two authorities on the topic of employee recognition and restaurant culture: Roger Beaudoin of RestaurantRockstars; and David Long of MyEmployees.com. How many times have you heard "theres no good people out there." or "Its so hard to find good staff." Perhaps you've ever muttered these words out loud or to yourself in the past. Truth is, if you're having trouble finding good people, the problem likely isn't with the people, instead it is you. This episode will teach you to be the best you can be to your people and in return, your people will be the best they can be to you. 

Roger Beaudoin's 18 years of experience in the restaurant and hospitality industry is backed with a business degree from Bryant College and an MBA from Babson College. He has headed four restaurant and hospitality operations in all. His most recent restaurant, The Matterhorn Ski Bar, a seasonal, 4 month restaurant and bar, which generated 1 million dollars in annual sales. Today, with all of his knowledge and experience he is kicking off his newest venture, RestaurantRockstars.com. Listen in to this episode and discover why Roger says, "We need to train our staff to be their own individual brands."

How do the skills associated with operating a successful restaurant compare to those required to run any successful service business? Until recently, Roger Beaudoin operated a seasonal restaurant that rang up more than $1 million in revenues in just 4 months each year.  It's one reason why he is known as THE Restaurant Rock Star.  On this week's Monday Morning Radio, Roger reveals 10 of the ineffective restaurant service traps that he avoids at all costs.  Importantly, most of his do's and don'ts apply not just to the restaurant industry, but to every successful service enterprise. Roger is interviewed by Wizard Academy faculty member Dean Rotbart, and wealth management expert David Biondo. Rotbart and Biondo are co-hosts of Business Unconventional, the one-hour radio newsmagazine that aired weekly on News/Talk 710 KNUS AM in Denver. Be sure to follow B. Unconventional on Twitter: @BUnRadio and subscribe to Roy H. Williams's Monday Morning Memo.  The best things in life really are free! Photo: Roger Beaudoin Posted: August 11, 2014 Monday Morning Run Time:  42 minutes  40 seconds Want to learn how to generate free publicity and social media "buzz" for your business?  Schedule a one-hour phone consultation with Monday Morning Radio co-host Dean Rotbart: 1-303-296-1200.  Limited slots still available this month.