Owning a restaurant can be a lonely, stressful existence. Kyle Inserra knows this first had as a 15 year veteran of the hospitality industry - he will share his experience and interview fellow industry professionals to provide you with the insight our industry often lacks . So, whether you have a re…
Think you need years of restaurant experience to run a successful franchise? Think again. Today, Kyle sits down with Carl Comeaux, the CEO of Crust Pizza Co., one of the fastest-growing pizza brands in the Southeast. Carl's journeyfrom personal trainer to smoothie entrepreneur is anything but conventional. Packed with actionable insights on strategy, culturebuilding, franchising, and leadership, Carl's story proves there's no single path to restaurant success.
Still relying on gut feelings and scattered notes when selecting your restaurant's next location? In this practical, hands-on episode, Kyle walks you through his "Location Viability Calculator and Site Tracker," tools he personally uses to guide restaurant brands to profitable, data-driven real estate decisions. Learn how to systematically assess site viability, track important details, and confidently scale your restaurant without risking what you've already built.Key Conversations:The critical criteria you must evaluate before signing a leaseHow to remove emotional bias from your site selection processLeveraging free tools and resources to gather key market dataThe real cost of ignoring detailed site analysis and relying solely on broker flyersWhy tracking and rating potential sites systematically can be the difference between success and failure
Think restaurant financing has to mean crippling debt or invasive investors? Think again. In this weeks conversation, Kyle sits down with Johann Moonesinghe, founder and CEO of InKind, a revolutionary financing model reshaping how restaurants grow and succeed. Johann shares his unique journey from tech entrepreneur to restaurant owner, and reveals how InKind has infused nearly $392 million into top-tier restaurants without the strings attached by traditional lending. From creating vibrant dining experiences at his own restaurants to funding celebrated groups like José Andrés, Johann is redefining financial sustainability in hospitality.
Is it time to rethink how restaurants are built—literally from the ground up?On this episode Kyle sits down with Nipun Sharma, CEO and co-founder of Appetronix, to talk about how robotics, AI, and first-principles thinking are completely transforming what a “restaurant” can be. With nearly two decades of global food experience and a sharp eye for operational pain points, Nipun is leading the charge with fully autonomous restaurant pods that slash labor, rent, and delivery inefficiencies—all while delivering chef-quality food.From launching in Columbus Airport with Donato's Pizza to raising funds in a post-hype market, Nipun shares how thinking like a restaurant operator—not a tech bro—is what sets Appetronix apart.
From a challenging upbringing to becoming the CEO and founder of Aspire 2B Hospitality Group, Chris Olexa shares his entrepreneurial journey. Chris dives deep into his franchising experiences, with Quiznos and Buffalo Wild Wings, offering practical insights and hard-earned lessons. He emphasizes resilience, the significant influence of sports on his business mindset, and strategic methods for evaluating franchise opportunities. Chris candidly discusses balancing ambition with family responsibilities, navigating the complexities of franchise real estate, and maintaining strong leadership and team engagement. Packed with real-world advice, this episode is essential for anyone interested in getting ahead in the franchise space.
From courtroom to kitchen: in this episode, Kyle sits down with Denise Tran, the visionary founder and CEO who traded her law career for the high-stakes world of restaurant entrepreneurship. Hear the raw, unfiltered story behind Bun Mee's journey from passionate concept to scalable franchise powerhouse. Denise pulls back the curtain on how her Vietnamese heritage shapes every aspect of her business, the unexpected challenges of airport locations, and the critical systems that transformed her personal passion into a replicable model. If you've ever dreamed of turning your cultural food heritage into a thriving restaurant brand, this conversation delivers both the inspiration and the practical blueprint you've been searching for.
Is your personal brand helping or hurting your restaurant's growth? In this candid conversation, Kyle sits down with Josh Halpern, the driving force behind Big Chicken, to explore the powerful intersection of personal branding and franchise success. From navigating the influence of celebrity partner Shaquille O'Neal to making tough decisions about franchisee selection, Josh shares unfiltered insights on building an authentic leadership presence that resonates with partners, customers, and communities. Whether you're a single-unit operator or managing multiple concepts, this episode reveals why your personal brand might be the most undervalued asset in your restaurant portfolio.Key Conversations:How authenticity in leadership creates accountability throughout an organizationThe delicate balance of managing your personal brand alongside your restaurant brandWhy shared values trump experience in franchisee selectionHow Shaquille O'Neal's personal brand influences Big Chicken's business decisionsThe critical role community connection plays in sustainable franchise growth
Think finding the perfect restaurant location is just about foot traffic and rent? Think again. In this revealing Deal Diaries episode, Kyle pulls back the curtain on the high-stakes world of commercial real estate for franchisees, taking you behind the scenes of a challenging Long Island City deal. From soaring rents to new development complexities, this real-world case study showcases the unexpected obstacles that can derail even the most promising location. Whether you're a seasoned operator or planning your first expansion, this episode delivers invaluable insights on navigating today's competitive real estate landscape.Key Conversations:• The unique challenges franchisees face in premium urban markets• How rising rent trends are reshaping location strategies in NYC• The hidden complications of securing space in new developments• Why timing and market knowledge can make or break a deal• The strategic pivot that led to exploring Brooklyn alternatives
Ever had that perfect space slip through your fingers? In this raw and revealing episode, Kyle takes us behind the scenes of a deal that went from "sure thing" to "sh*t canned" in a blink of an eye. It's a nail-biting journey through the trenches that'll definitely have you shouting advice at your speakers – complete with unexpected plot twists, funding f*ck ups, and a landlord who wasn't exactly sitting by the phone. If you've ever wondered why securing that perfect location feels like an emotional rollercoaster, this story exposes all the thrills, spills, and behind-the-scenes drama that never makes it into the lease agreement.Key Conversations:• Why timing is everything when dealing with NYC landlords (especially post-pandemic)• The funding delay domino effect that ruins more deals than you'd imagine• How competing concepts swoop in when you're stuck in decision paralysis• The crucial negotiation moments where everything change
Still think AI is just for tech bros and Silicon Valley startups? In this episode Kyle breaks down how artificial intelligence is quietly revolutionizing restaurants right now - from mom-and-pops to major chains. Forget the hype; this is more than just messing with ChatGPT, we're talking practical, profit-boosting processes that are changing how the smartest operators run their kitchens, manage their teams, and provide better customer service. If you've been dismissing AI at your restaurant, this episode might be your much-needed wake-up call.MASTERMIND IS HERE!! SCHEDULE YOUR FREE CALLIf your looking to grow this year, and are struggling to make sense of the the market, or if your stuck in endless negotiations - my weekly Real Estate Mastermind, might be for you -Schedule your FREE call today!Connect with Kyle on Instagram or shoot him an email at kyle@four-turns.com for real-time advice on your franchise real estate journey.
What happens when a family recipe becomes a cultural icon? In this episode, we dive into the 100+ year journey of Walter's Hot Dogs, where tradition meets innovation in the most delicious way possible. From their secret blend to food trucks and beyond, Gene-Christian Baca shares how they've kept the family legacy intact while being flexible and creative in evolving their business model. If you've ever dreamed of turning your family's culinary traditions into a thriving business, this conversation serves up equal parts inspiration and practical wisdom.MASTERMIND IS HERE!! SCHEDULE YOUR FREE CALLIf your looking to grow this year, and are struggling to make sense of the the market, or if your stuck in endless negotiations - my weekly Real Estate Mastermind, might be for you -Schedule your FREE call today!Connect with Kyle on Instagram or shoot him an email at kyle@four-turns.com for real-time advice on your franchise real estate journey.Key Conversations: The "secret sauce" behind surviving over a century in the competitive food business Food truck tales: From permit nightmares to unexpected triumphs Why Goldbelly and shipping changed everything for this local legend The family's decision to license rather than franchise (and the lessons learned) How a humble hot dog stand became woven into thousands of family memories
Ever wonder why some franchise locations crush it while others struggle from day one? In this no-nonsense episode, real estate veteran Kyle pulls back the curtain on the questions potential franchisees NEED to ask but often don't. Kyle shares the real talk on what makes or breaks franchise real estate support. Whether you're eyeing your first franchise or adding to your portfolio, this episode could save you from a six-figure mistake.Key Conversations:• Why some franchisors' "hands-off" approach to real estate could be a major red flag• The truth about territory protection (and why the old "mile radius" model is dying)• How modern franchisors are using AI to slash site selection timelines• The "Amazon Era" problem: When old-school real estate meets new-school expectations• Real stories of franchisee territory conflicts and how to avoid them
Ever wonder why some restaurants handle mobile orders like a well-oiled machine while others feel like organized chaos? In this eye-opening episode, Kyle breaks down why your pickup area might be the hidden trouble spot you never knew you had. From delivery drivers blacklisting your restaurant to customers doing the awkward hover-dance by your counter, Kyle shares the real talk on fixing these common headaches. Key Topics: The "million-dollar corner" - Why the 42 square feet by your front door could make or break your off-premise business What Kyle learned from watching hundreds of confused DoorDash drivers (it's not pretty) Simple fixes that turn pickup chaos into smooth operations Why traditional restaurant design is failing in the digital order era The surprising impact of pickup design on in-store sales
A lot of independent restaurant families look at franchising like it's the dark side. But what happens when a father-son team with 50 years of Italian restaurant experience decides to make the switch? James and Mike Simone had a beloved Brooklyn spot for 20 years. Good sauce, cold drinks, and most importantly - great neighborhood vibes. Then COVID hit. After losing everything, they had a choice: rebuild their independent empire, or try something completely different. In this episode, we sit down with James and Mike to talk about their surprising journey from classic Italian restaurateurs to health-focused franchise operators. We get into: Why they chose franchising over another independent spot (hint: it wasn't just about the money) How they picked their concept and territory The real differences between running your own joint vs. being part of a system Their ambitious plans for Westchester What it's like working with dad/son when everything's on the line Plus, some wild stories about their Brooklyn days, including how they turned their restaurant into the unofficial staff cafeteria for Barclays Center (and scored some amazing concert tickets along the way). Come for the business insights, stay for the family dynamics and real industry talk. This one's for anyone who's ever thought about making a major pivot in the restaurant world. Listen now wherever you get your podcasts. Connect with Closed Monday Instagram: @closedmondaypodcast YouTube: Closed Monday Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
Just when we think we understand how to scale a franchise, someone comes along and completely flips the playbook on its head. Enter Jeff Fenster, Founder & CEO of everbowl who looked at the traditional franchise model and said... checks notes... "Nah, I'm just going to build everything myself"? Excuse me? A franchise founder who manufactures their own equipment, runs their own construction company, AND imports their own ingredients? That's exactly what happened at Ever Bowl, and the results are kind of mind-blowing. We're talking 60% lower build-out costs, two-year payback periods, and franchisees actually making money (imagine that!). But here's the real kicker - while everyone's chasing fancy AUVs and store count milestones, Jeff's over here focusing on something revolutionary in franchising: actual profitability. Wild concept, right? In this episode, we dive into how Jeff built this vertically integrated franchise powerhouse, why he thinks AI is about to turn site selection on its head, and what it really takes to hit that elusive 100-unit milestone that only 4% of franchises ever reach. Plus, he shares some brutally honest advice about what you should be asking (but probably aren't) before signing that franchise agreement. Connect with Closed Monday Instagram: @closedmondaypodcast YouTube: Closed Monday Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this episode, Kyle discusses essential strategies for evaluating shopping centers before signing a lease. He shares real-life experiences and emphasizes the importance of due diligence to avoid costly mistakes. Get your pen and paper or your Ipad - this conversation will equip you with the knowledge needed to make informed decisions and protect your investment. Connect with Closed Monday Instagram: @closedmondaypodcast YouTube: Closed Monday Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this episode, Kyle discusses the importance of evaluating past performance and setting new goals for growth as we enter 2025. He introduces the 3M framework, which focuses on Money, Management, and Market, to help operators assess their business effectively, and plan for growth. Connect with Closed Monday Instagram: @closedmondaypodcast YouTube: Closed Monday Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this episode, Kyle sits down with and Michael Ball discuss the challenges and experiences in the restaurant industry, the importance of technology integration, and the balance between hospitality and technology. Michael shares his journey from pizza delivery to leadership roles, emphasizing the significance of creating a positive customer experience and adapting to changing circumstances in the industry. The discussion also covers the significance of digital presence, training technology, and the challenges of staffing in the restaurant industry. Looking ahead, Ball outlines ambitious growth plans and the unique franchising opportunities available at Vicious Biscuit. Exclusive Partner Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this weeks episode Kyle sits down with Sebastian Stahl - the visionary CEO and founder of Breadth, a strategic restaurant marketing agency. With over 17 years of unwavering dedication to the hospitality industry,Sebastian's journey has been characterized by a fervent passion for helping transform restaurants with a focus on long-term success. His extensive experience includes owning and operating multiple restaurant concepts and serving as the esteemed Head of Marketing and Partner at an award-winning restaurant group in South Florida. Sebastian's illustrious trackrecord speaks volumes about his expertise, as he has played a pivotal role in transformingnumerous restaurants across the country, driving remarkable revenue growth.and delve into the complexities of the restaurant industry. Sebastian shares valuable insights from his journey as a restaurant owner and marketing agency founder, emphasizing the importance of systems, scaling strategies, and the challenges of franchise marketing. They discuss the role of technology and AI in enhancing restaurant operations while maintaining a human touch. Sebastian is also the author of The Restaurant Marketing Insider and the host of the podcast Restaurant Leaders Unplugged. Exclusive Partner Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this weeks episode, Kyle sits down with D.J. Costantino to discuss insights from the 7Shifts 2025 Restaurant Workforce Report. D.J. Costantino is a writer, marketer, and podcast host based in Atlanta, Georgia. D.J. is currently a content marketer for 7shifts, a restaurant software company, where he writes for the company blog and hosts the in-house Pre-Shift Podcast. The Pre-Shift features guests from all across the restaurant industry and has been streamed more than 60,000 times since 2021. DJ is a journalist by trade, and has written extensively about the restaurant industry for a decade.They explore the challenges faced by restaurant managers, the importance of flexible scheduling, and the impact of wage differences across regions. The discussion also touches on the evolving landscape of tipping and how restaurants are adapting to changing consumer preferences. In this conversation, Kyle Inserra and D.J. Costantino discuss the evolving landscape of the restaurant industry, focusing on the impact of rising costs, the shift towards smaller restaurant footprints, and the critical importance of employee benefits and retention strategies. They emphasize the need for restaurant owners to engage with their staff, understand their needs, and adapt to changing market dynamics to thrive in the future. Exclusive Partner Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this episode, Kyle discusses three critical financial formulas essential for restaurant success: the Sales to Investment Ratio, Payback Period, and Rent Factor. The importance of these metrics in making informed decisions, attracting investors, and ensuring sustainable growth - can not be overstate The conversation provides practical insights into calculating these formulas and highlights common pitfalls to avoid in restaurant site selection Free Restaurant Financial Formula Calculator Pack - Click here! Takeaways Operators who track these formulas make better decisions and make more money. Sales to investment ratio is crucial for evaluating new locations. Payback period indicates how quickly an investment can be recovered. Rent factor should ideally be under 10% for sustainability. Realistic sales projections are essential to avoid financial pitfalls. Understanding total investment costs is critical for accurate calculations. Site inspections are necessary for due diligence before investment. Investors prioritize these three metrics when considering funding. Exclusive Partner Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this episode, Kyle sits down with Devin Schneider, the Director of Marketing and Technology at Jeremiah's Italian Ice to discuss the strategies they are implementing to build their customer base in the digital era. Learn more about franchising with Jeremiah's Italian Ice by clicking here. Or email Rick Schanz at rick.schanz@jeremiahsice.com Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this episode, Kyle discusses the significant impact of the presidential election on the restaurant industry, focusing on tax policies, labor market challenges, and the importance of automation and technology. He emphasizes the need for restaurant operators to adapt their growth strategies based on the election outcomes, particularly regarding expansion plans, site selection, and labor availability. The conversation provides actionable insights for navigating the changing landscape of the restaurant business in 2025 and beyond. Takeaways The presidential election will significantly impact restaurant growth strategies. Understanding tax policies is crucial for financial planning. Labor shortages are a pressing issue in the restaurant industry. Automation and technology are essential for future success. Restaurant operators must adapt to changing immigration policies. Site selection should consider labor availability and wage laws. Planning for expansion should start early in 2025. Ghost kitchens may become a viable option for many restaurants. Flexibility in lease agreements is important for navigating uncertainty. Operators need to prioritize their market strategies based on political outcomes. Exclusive Partner Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
It's a new day for Closed Monday. We are now the only podcast focused strategic growth for your restaurant. In this episode Kyleshares his journey from being a dishwasher to a restaurant consultant, emphasizing the importance of data-driven decision-making in the restaurant industry. Takeaways Every restaurant owner faces doubts and challenges. Kyle's journey illustrates the potential for growth in the industry. Data is crucial for making informed business decisions. Understanding customer behavior can drive success. Location can significantly impact a restaurant's performance. Silly mistakes can lead to major consequences in business. Successful growth requires thorough research and analysis. The restaurant industry is evolving with delivery services. Franchisees need to understand their financial metrics. Community support is vital for restaurant owners. Exclusive Partner Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this episode, Kyle sits down with Christin Marvin to discuss the transformative journey of Christin from a high-pressure restaurant career to a more balanced lifestyle. They explore the impact of alcohol on personal health, the importance of mental fitness, and the challenges of leadership in the restaurant industry. Christin shares her experiences with burnout and the pivotal moments that led her to become a coach, emphasizing the need for self-awareness and boundaries in both personal and professional life. The discussion culminates in the announcement of Christin's upcoming book, "The Hospitality Leaders Roadmap" which aims to provide resources for restaurant leaders. Score your copy of Christin's new book here! Interested in Accelerating Your Team's Leadership Development - check out Christin's workshops here. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this episode, Chris Smith, Co-Founder & CEO of Zunzi's, and Founder of Zunzibar shares his journey from studying finance to becoming a successful franchisee and entrepreneur in the restaurant industry. He discusses the challenges and lessons learned while building his restaurant empire, and the creation of a unique brand culture centered around the 'Sh*t Yeah' philosophy. Chris emphasizes the importance of relationships with customers and team members, the mission behind his brand, and the significance of community engagement through initiatives like Zunzi Fest. He also outlines his vision for future growth and expansion in the franchising space, focusing on finding the right partners and creating a loyal fan base. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this conversation, Kyle sits Jeanne Muchnick, the food and dining reporter for The Journal News and lohud.com, part of the USA Today Network. about her journey in the food industry, the impact of COVID-19 on restaurants, and the evolving dining scene in Westchester. They discuss the challenges faced by restaurateurs, the importance of social media in food reporting, and the nostalgia associated with beloved dining establishments. Jeanne shares insights on current trends, the role of traditional media, and the dynamics of restaurant closures, emphasizing the need for better communication between restaurant owners and the press. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
On this episode we are joined by Kevin Gagliard, the Director of Operations at the iconic Frank Pepe Pizzeria Napoletana. Frank Pepe's is a family-owned and operated pizza restaurant that has been serving their famous pies since 1925. They are known for their innovative pizzas, including the original Tomato Pie and the White Clam. The passion and love for the product and the business is evident in their attention to detail and commitment to quality. The expansion of the brand has been focused on recreating the same experience and taste of the original location in New Haven. The family is still heavily involved in the growth and oversees the operations to ensure the legacy of their grandfather, Frank Pepe, is preserved. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
With over 40 years in the restaurant industry, Chris Tripoli has been instrumental in expanding successful chains, founding his own restaurant company, and developing award-winning establishments. He consults on concept development and growth, contributing to RestaurantOwner.com and Restaurant Start-up & Growth Magazine. Chris recently joined "The Restaurant Clinic" and continues to host the "Corner Booth" podcast, featuring candid conversations with today's restaurant entrepreneurs. Chapters 00:00 From City Boy to Nature Lover 06:30 The Importance of Work-Life Balance 12:36 The Restaurant Clinic 14:43 Essential Leadership Qualities 17:45 Navigating Trends in the Industry 22:07 The Power of Hospitality 25:03 Defining Roles and Goals for Growth Strategies 28:02 Harnessing Technology for Improved Operations 32:07 The Benefits of Having a Podcast Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this episode, Kyle discusses the importance of planning, budgeting, and setting expectations for restaurant construction. He emphasizes the need to hire the right team, including a restaurant architect, contractor, designer, and kitchen consultant. Kyle provides industry percentages for budgeting different aspects of construction and highlights the importance of having a contingency fund. He breaks down the timeline for the design phase, permitting, construction, equipment installation, and final inspections. Kyle also shares common pitfalls to avoid, such as underestimating costs, not being clear on local expectations, and lacking backup vendors. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
In this episode, Kyle discusses the process of buying and valuing a restaurant, including the importance of understanding the market and using accurate financial information to determine the value. Plus a detailed explantation of the two most common methods for valuing a restaurant: the gross income method and the seller's discretionary earnings (SDE) method. Plus insights into negotiating the price and financing options. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
On this episode, Kyle discusses the challenges of finding affordable rent for restaurants and offers strategies for finding alternative locations. We also explore the significance of luxury watches in the fine dining industry featured in The Bear Season 3. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week!
Chef Norman Fenton shares his experiences in the including his journey from working in high-end restaurants to opening his own restaurant, Carino, in Chicago. He discusses the challenges he faced, such as dealing with food waste and finding the right location for his restaurant. Fenton also talks about his passion for creating sustainable and high-quality dining experiences, as well as his future plans for expanding his culinary ventures. Read what Time Out has to say about Carino! Exclusive Partner Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Neal Sherman, the CEO of TAGeX Brands, shares his journey in the restaurant equipment industry. He started his career in marketing and worked with companies that installed kiosks and self-serve frozen yogurt machines in supermarkets. Over time, he realized the potential in the aftermarket for restaurant equipment and started his own business. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Jennifer Ryan shares her journey from launching a restaurant to founding a tech company, Croux, and BLUEROOT. She discusses the challenges, decision-making, and the importance of validating ideas. She emphasizes the need to start small, solve a problem, and stay committed. Her focus is on supporting local communities in the Southeast and the Midwest through both Blue Root and Crew. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
This week I sit down with Michael Ungaro, the CEO of San Pedro Fish Market, and one of the stars of Kings of Fi$h launching on Amazon Prime. San Pedro Fish Market is the largest family restaurant serving 2.5Million people each year and known for the World Famous Shrimp Tray. Now on their fourth generation this legacy restaurant this legacy restaurant empire garners Guinness World Record's,Top Seafood Honors, and 2nd most visited seaside attraction only to SeaWorld, and sells as much beer as Dodger Stadium. Under Michael's leadership, San Pedro Fish Market has been recognized as one of the Top 10 most instagrammed restaurants in the USA with double digit sales growth since 2008 (excluding 2020) and is on track to top $40 million for 2022. Opened concepts in the neighboring cities of Rolling Hills Estates, Harbor City and on Alamitos Bay, Long Beach. And even created a line of retail products including ready to cook meals, spices and sauces based on the World Famous Shrimp Trays available in their restaurants. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
The recent bankruptcy of Red Lobster has sparked discussions about the risks associated with private equity and sale lease back deals. This conversation breaks down the financial issues of Red Lobster and the lessons it holds for independent restaurant owners. It also highlights the impact of private equity decisions and seafood supply chain controversies on the downfall of the brand. Takeaways Understanding the risks associated with private equity and sale lease back deals Consideration of long-term effects of financial decisions Consultation with experts for complex financial transactions Chapters 00:00 The Financial Issues of Red Lobster 05:06 Impact of Financial Decisions on Restaurant Businesses 06:31. Controversies in the Seafood Supply Chain Exclusive Partners Marqii Want to learn more about Marqii? Check them out https://marqii.com/schedule-a-demo and instantly level up your digital presence. DAVO Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Summary The conversation focuses on scaling restaurant brands and provides tips and insights on what to consider and what to avoid. The speakers, Avi Gorin (CEO & Co-Founder of Marqii) and Sterling Douglas (CEO & Co-Founder of Chowly) share their experiences in helping restaurant groups scale their concepts. The main themes include the importance of data for investors and consumers, considerations for opening additional locations, the role of people in scaling a restaurant, the significance of brand consistency online, and the selection of a tech stack. The conversation provides insights and advice for restaurant owners looking to expand their businesses. Chapters 02:50 Transitioning from Restaurant Owner to Business Owner 11:41 The Importance of Digital Consistency in Scaling 13:21 Balancing High Standards and Growth 21:35 Challenges and Strategies for Fundraising 22:03 The Role of Data in Restaurant Evaluation 24:01 Considerations for Opening Additional Locations 25:23 The Importance of People in Scaling a Restaurant 28:19 Achieving Brand Consistency Online 32:44 Selecting the Right Tech Stack for Restaurant Expansion 40:30 Prioritizing and Setting Goals for Restaurant Growth Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Check out that TikTok on Birthday Party Invitations. Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Francesco Zimone shares his journey from finance to the restaurant industry, highlighting the challenges and rewards of being a restaurateur. He emphasizes the importance of creating a welcoming and immersive experience for customers, and the role of a restaurant in providing a space for people to connect and enjoy themselves. He discusses how he adapted his business during the pandemic by opening a drive-in theater outside his restaurant. Francesco emphasizes the importance of giving back and creating a positive work environment for his employees. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Summary Preston Lee shares his background in the restaurant industry and the challenges of getting restaurant owners to recognize issues. The significance of company culture and alignment in restaurant success Preston also touches on the future of restaurant technology, including the potential use of AI and the power of social media in driving business, and much more. Takeaways Verbiage and personalization are crucial in creating a positive dining experience. Servers should be seen as salespeople and focus on building relationships with customers. The three goals of customer service are to get customers to come back, recommend the restaurant to others, and leave positive reviews. Going above and beyond for customers can lead to long-term loyalty and positive word-of-mouth. Hiring based on attitude and potential rather than experience can result in more motivated and dedicated employees. The future of restaurant technology may include AI for tasks like reservation management and personalized customer interactions. Utilizing social media to showcase the unique aspects of a restaurant can attract new customers and build brand loyalty. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Check out that TikTok on Birthday Party Invitations. Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Summary In this conversation, Kyle sits down with Matt Wampler, Co-Founder and CEO of ClearCOGS. . Matt and Kyle discuss the resistance to embracing data analytics in the hospitality industry and the role of AI, particularly ChatGPT, in demystifying AI and making it more accessible. ClearCOGS is a technology company that provides AI-driven solutions for the restaurant industry. The company helps restaurants optimize their operations and make data-driven decisions to improve profitability. ClearCOGS offers a user-friendly platform that integrates with existing POS systems, such as Toast, to provide real-time insights and reporting. The AI technology analyzes historical data, trends, and external factors to forecast demand and optimize inventory management. ClearCOGS aims to simplify technology for restaurants and be their co-pilot in running efficient and successful operations. The company envisions a future where AI is seamlessly integrated into the hospitality industry, allowing restaurant owners to focus on creating memorable customer experiences. Takeaways Balancing parenting and work can be challenging, especially in industries like the restaurant business. Data analytics can greatly benefit the restaurant industry by providing insights and improving decision-making. There is resistance to embracing data analytics in the hospitality industry, but AI, such as ChatGPT, is helping to demystify and make it more accessible. AI has the potential to revolutionize various aspects of daily life, including writing children's stories. ClearCOGS provides AI-driven solutions for the restaurant industry to optimize operations and improve profitability. The company's platform integrates with existing POS systems, such as Toast, to provide real-time insights and reporting. ClearCOGS uses AI technology to analyze historical data, trends, and external factors to forecast demand and optimize inventory management. The goal is to simplify technology for restaurants and be their co-pilot in running efficient and successful operations. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of yourself listening to the show and tagging @closedmondaypodcast. I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Summary This week I sit down with Nick, Carmelo and Sebastian, the neighbohood friends and co-founders of The Taco Project, a taqueria with multiple locations in Westchester & Fairfield County. They discuss their background, how they started the business, the challenges they faced, and their plans for expansion. They also touch on the difficulties of finding new locations and adapting their model. Additionally, they share insights on how they balance work and family life. In this conversation, the hosts discuss the challenges and successes of running a business while balancing family life. They emphasize the importance of supporting each other and trusting their employees. Takeaways Starting a successful business requires a combination of passion, market research, and understanding customer needs. Expanding to multiple locations involves learning from each location and continuously improving the business model. Finding new locations can be challenging, especially in a competitive market with high rent prices. Balancing work and family life requires setting priorities, delegating tasks, and valuing employees. Balancing family and business is a challenge, but with support and trust, it can be managed effectively. Empowering employees and building a strong team are key to running a successful business. Financial responsibility and strategic partnerships are important considerations for growth and expansion. Letting go and thinking ahead are crucial for long-term success in entrepreneurship. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Summary In this episode, the Kyle is joined by Shawn Walchef & Troy Hooper and, this is one of those episodes that really gets into the nitty-gritty of the restaurant business: from real estate to the process for getting locations, down to the last comma in Letters of Intent, and relationships with landlords. They talk current events- including a restaurateur's who managed the negative reviews like a maniac, the operational challenges that are facing restaurants and the trends in the digital space how hospitality is key and how Ozempic craze is affecting what is offered on the menus. They discussed the dynamics of the NRA show: "What the show is supposed to look like," "How to make an educational show," "Recycle content," and "What it takes to produce a video. The show sums up with insights on marketing strategies for franchises, adoption of the latest technologies, potentials in artificial intelligence, and benefits from automation in sales tax. Takeaways Hospitality is crucial in handling negative situations and public call-outs may not be the best approach. Cancellation fees for restaurant reservations can vary and are common in certain areas. Capturing and repurposing content from events like trade shows can provide long-term value. Investing in storytelling and content creation can have a significant impact on brand awareness and customer engagement. The demand for videographers is high, and pricing can vary based on expertise and production quality. Effective communication and collaboration between corporate and local franchise groups are crucial for successful marketing strategies. Franchise brands should prioritize the financial success of their franchisees, as it directly impacts the brand's profitability. Restaurant technology, including artificial intelligence, is constantly evolving and can provide valuable insights and efficiencies for businesses. Sales tax automation solutions, like DAVO, can help restaurant owners avoid fines and penalties by ensuring accurate and timely tax payments. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Check out that TikTok on Birthday Party Invitations. Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
In this episode, the Kyle apologizes and promises to be more transparent and consistent in the future. We also discuss the restaurant industry's projected sales reaching $1 trillion in 2024, new regulations in New York for passing credit card fees to customers, and a debate over who should pay for a birthday dinner. Lastly, we explore the pros and cons of owning vs leasing restaurant real estate. Takeaways The restaurant industry is projected to reach $1 trillion in sales in 2024. New regulations in New York require restaurants to disclose credit card fees on menus. There is a debate over who should pay for a birthday dinner at a restaurant. The decision to own or lease restaurant real estate depends on individual goals and financial situations. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Check out that TikTok on Birthday Party Invitations. Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Priyam Saraswat, co-founder of Vosh.ai, dives into the journey of starting Vosh.ai and how they help independent restaurants thrive. He explains their pivot to a SaaS product and the importance of technology in the restaurant industry. Priyam also highlights their dispute management and review response services, which help restaurants improve their online reputation and profitability. He concludes by sharing their plans for the future and their focus on working with both mid-market and enterprise chains. In this conversation Kyle & Priyam, discusses the changing perception and adoption of technology in the restaurant industry. They highlight how leaders in the industry are becoming more open to adopting new technologies and how technology can give restaurants a competitive edge. Priyam also shares his approach to social media and content, focusing on adding value and bringing a smile to people's faces. Lastly, he emphasizes the importance of connecting with others in the industry and helping them overcome challenges. Takeaways Vosh.ai helps independent restaurants thrive by providing a technology-enabled virtual franchise model. Their dispute management service helps restaurants contest and win disputes with third-party delivery platforms, resulting in increased revenue. Vosh.ai's review response service uses AI to automatically respond to reviews, improving online reputation and customer satisfaction. The restaurant industry is slowly adopting technology, and Vosh.ai aims to equip restaurants with the tools they need to compete in the digital landscape. Restaurant leaders are becoming more open to adopting new technologies to gain a competitive edge. Social media is a powerful platform for building connections and receiving feedback from customers and industry professionals. Adding value and bringing a smile to people's faces through content can help create a positive brand image. Connecting with others in the industry and helping them overcome challenges is essential for the overall growth and success of the restaurant industry. Chapters 00:00 Introduction and New York Trip 03:00 Starting Vosh.ai and Helping Independent Restaurants 09:00 Pivoting to a SaaS Product 13:00 Working with Restaurant Chains 17:00 Dispute Management and Review Response 26:00 The Importance of Technology in the Restaurant Industry 29:00 Future Plans and Expansion 30:19 Changing Perception and Adoption of Technology 33:02 Social Media and Content Strategy 36:27 Connecting with the Industry and Helping Others Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Dr. Anne McBride, Vice President of Programs at the James Beard Foundation, discusses the findings of a comprehensive survey conducted by the foundation. The survey gathered responses from chefs across 44 states and highlighted the challenges faced by the restaurant industry, including rising food costs and fluctuating customer numbers. McBride emphasizes the importance of digital presence and content creation for restaurants to connect with customers beyond their physical locations. She also discusses the impact of increased consumer education and the focus on customer experience. McBride highlights the advocacy work of the James Beard Foundation and the resources available to support independent restaurants. Takeaways The James Beard Foundation conducted an in-depth study that gathered responses from chefs across 44 states, highlighting the challenges faced by the restaurant industry. Restaurants can cope with rising food costs by adopting strategies such as selling products like salad dressings and leaning into content creation and social media presence. Increased consumer education plays a significant role in shaping the future of the industry, as customers become more aware of the factors impacting prices and operations. Operators should prioritize the customer experience to create a loyal customer base and increase revenue. The James Beard Foundation provides resources and advocacy for independent restaurants, including webinars, events, and initiatives focused on mental health, financial literacy, and wellness. Chapters 00:00. Introduction and Overview 01:04. In-depth Study by James Beard Foundation 02:04 Challenges Faced by Restaurants 03:36 Importance of Digital Presence 04:50 Trends in the Restaurant Industry 05:36 Fluctuating Customer Numbers 06:38 Coping with Rising Food Costs 07:20 Increased Consumer Education 08:17 Focus on Customer Experience 09:25 Importance of Self-Care for Operators 12:48 Key Takeaways from the Report 18:21 Adapting to Rising Rents 20:23 Advocacy Work by James Beard Foundation 23:39 Upcoming Events and Initiatives 29:08 Importance of Resources for Independent Restaurants 29:31 Final Thoughts and Closing Download the JBF Industry Report here. JBF's Industry Support Page JBF Industry Support Newsletter JBF's Virtual Education Library Upcoming events/initiatives, including: 1/16-1/17: Financial Literacy Workshop for Women 1/22-2/19: Winter Wellness series Additional programs Women's Entrepreneurial Leadership (WEL)Winter Wellness series Opportunities to advocate for industry change Scholarship, Grant, and Tuition Waiver offerings Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Summary In this episode, Kyle discusses the current state of the restaurant market and provides tactical advice on finding opportunities for restaurants. He emphasizes the importance of considering market dynamics, economic factors, consumer preferences, and emerging markets. He also highlights the shift from malls to lifestyle centers as a trend to watch. Kyle encourages restaurant owners to be adaptable and strategic in their approach to finding new locations. Takeaways Consider market dynamics and demand when looking for restaurant opportunities. When forecasting and planning, evaluate economic factors, such as stabilized material costs. Pay attention to consumer preferences and emerging markets to identify potential areas of growth. Explore the shift from malls to lifestyle centers as a trend in real estate development. Be adaptable and strategic in your approach to finding new locations. Stay optimistic and take advantage of the opportunities available in the market. Chapters 00:00 Introduction 01:00 Finding Opportunities for Restaurants 03:22 Market Dynamics 06:58 Economic Factors 10:14 Consumer Preferences and Emerging Markets 12:20 Shift from Malls to Lifestyle Centers 17:06 Expanding Your Concept 18:10 Taking Advantage of Opportunities 19:10 Conclusion Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
In this episode of our podcast, we delve into the world of self-care tailored for the busy restaurant entrepreneur. Join us as we explore how prioritizing personal well-being isn't just a luxury, but a necessity for sustained business success. Me Time: Discover the art of unwinding effectively, whether through solo relaxation, cherished moments with loved ones, immersing in a book, or picking up a new hobby. Exercise: Learn why incorporating daily physical activity isn't just good for your health, but also a powerful mood booster and a catalyst for entrepreneurial creativity. Eat Healthy: We'll discuss how the right food choices can skyrocket your energy and sharpen your cognitive abilities, directly impacting decision-making and leadership. Stay Hydrated: Understand the critical role of water in maintaining optimal body functions and how it can subtly yet significantly influence your professional performance. Practice Mindfulness: Journey with us into the practices of mindfulness, focusing on the here and now to not only appreciate your achievements but also to keep entrepreneurial anxieties at bay. Saying No: Master the art of declining gracefully. Learn how avoiding overcommitment is essential in preventing burnout and maintaining peak performance. Reduce Stress: Identifying and tackling stressors head-on can revolutionize the way you handle business challenges. We'll share effective strategies for stress management. Take Breaks: Discover how regular breaks aren't just a pause from work, but a strategic tool for enhancing problem-solving abilities and preventing burnout. Set Working Hours: We discuss the importance of defining specific work hours to create a healthy boundary between your personal and professional life. Getting Enough Sleep: Lastly, we emphasize the non-negotiable necessity of sufficient sleep for recovery, productivity, and maintaining a sharp entrepreneurial mind. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Connect with Connecteam! Connecteam simplifies everyday work with "desk-less" teams and keeps them connected, so you can focus on growing the business. Click here to learn more. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Welcome back to Closed Monday! In this post-Thanksgiving episode, join host Kyle Inserra as he unpacks a blend of news, trends, and essential insights tailored for restaurant enthusiasts and professionals alike. Fresh from the holiday, Kyle shares his own Thanksgiving experiences, including a special shout-out to porchetta for stealing the show. What's in this episode: A Dive into Current News: Kyle discusses a unique customer complaint scenario involving a waitress in the South and a lesson in cultural differences. Wealth in the Chicken Industry: Insights into Raising Cane's founder Todd Graves' impressive financial success, exploring the profitability of chicken-focused restaurants. Exploring Industry Trends: Kyle delves into five significant trends shaping the restaurant industry, from the growth of delivery services and ghost kitchens to the increasing role of technology and automation. Leasing Tips for Restaurateurs: An in-depth look at the SNDA clause in leases, its importance, and how to effectively negotiate it. Listener Engagement: A call for listener reviews and a chance to win Closed Monday merch. Exclusive Partners Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try DAVO for FREE! Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Connect with Connecteam! Connecteam simplifies everyday work with "desk-less" teams and keeps them connected, so you can focus on growing the business. Click here to learn more. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
This week I sit down with Zack Oates the CEO of We talk about getting results in customer experience and discuss how to cut through the noise. Think your customer feedback game is strong? Wait until you hear Zack's strategies. We're tackling everything head-on: from turning online reviews into your secret weapon to mastering the art of juggling family life with a thriving business. If you're serious about making a mark in the restaurant business, missing this episode isn't an option - Zack drops some real gems that you can easily implement immediately. Exclusive Partner Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Connect with Zack & Ovation! Instagram LinkedIn - Ovation Up Podcast Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Connect with Connecteam! Connecteam simplifies everyday work with "desk-less" teams and keeps them connected, so you can focus on growing the business. Click here to learn more. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
Andy Jones is a Certified Hospitality Leadership Coach focusing on creating people-centric organizations that deliver exceptional, memorable experiences for their guests. Andy improves both individual and organizational performance by focusing on the human side of any business. Andy hosts The Hospitality Leadership Podcast and has over a decade of leadership experience across hospitality, retail, construction and public service. The variety of experience in multiple sectors gives Andy a unique perspective on leadership and an understanding that people and relationships are the bedrock of success in any business in any industry. Andy came to hospitality business ownership in 2019, applying everything he knows about leadership to building and developing a high-performance team and culture that boasted an employee turnover of only 10% over three years. Now, working in partnership with hospitality businesses to do the same, Andy helps executives, leadership teams, and aspirational future leaders develop the skills and strategies to transform their guest and employee experience for a sustainable and strong future for any business. Exclusive Partner Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Connect with Andy! Instagram LinkedIn Podcast Connect with Closed Monday Instagram: @closedmondaypodcast Email: kyle@four-turns.com Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Connect with Connecteam! Connecteam simplifies everyday work with deskless teams and keeps them connected, so you can focus on growing the business. Click here to learn more. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message
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