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In an ideal world, everything goes as planned. Everyone asks the questions you expect and nothing throws you. You and I both know this is not the case. Even for the most well-prepared moment, someone will ask a question or comment that derails your entire thought process, and you're left with only one option: to think on your feet. Listen to this episode for tips on handling these circumstances with confidence. Tangible Takeaways:Ask these two framing questions when something unexpected occurs: ask, “what's needed here?” and secondly, “what's required of me.”The key to thinking on your feet is being cognizant of those around you versus focusing on yourself. This information is vital for quick assessments!If you tend to interject and react too quickly, create a mantra such as “stop, pause, breathe” that you say to yourself to stop yourself from speaking prematurely. The best way to get better at thinking on your feet is to sign up for an improv class! Or have someone practice with you by drilling you with questions.Create space for a “parking lot.” When something doesn't quite fit into the discussion, move it into the “parking lot” and circle back to it at the end. Some resources for you:Want to see how you score as a confident communicator? Take The Confidence Cocktail Assessment: https://karenlaos.com/confidence-cocktail-fb/Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.lpages.co/words-to-avoid/My book “Trust Your Own Voice”: https://karenlaos.com/book/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Want to see how you score as a confident communicator? Take The Confidence Cocktail Assessment: https://karenlaos.com/confidence-cocktail-fb/ Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.lpages.co/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
Turn Q&A from nerve-wracking to confidence-boosting with strategies for clear, controlled answers.A great presentation doesn't end with the final slide—it continues through the Q&A, where real engagement happens. Yet, for many speakers, this is the most nerve-wracking part. In this episode, Matt Abrahams explores why Q&A can feel intimidating and how shifting your mindset can turn it into an opportunity rather than a challenge. Drawing from his book, Speaking Up Without Freaking Out, he shares expert-backed techniques for structuring responses, managing audience expectations, and maintaining composure under pressure. Whether you're facing a tough crowd or just want to refine your speaking skills, you'll walk away with the confidence to command the room—no matter the question.Audio excerpt based on Speaking Up without Freaking Out by Matt Abrahams (printed book by Kendall Hunt Publishing 2016), read by the author. Copyright 2024 by Matthew Abrahams LLC.Episode Reference Links:Speaking Up Without Freaking Out | Audio Book Speaking Up Without Freaking Out Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:36) - The Challenge of Q&A (03:07) - Preparing for Q&A in Advance (03:47) - When to Take Questions (04:36) - How to Ask for Questions Effectively (05:39) - Audience Anxiety in Q&A (06:54) - Managing Questions Efficiently (07:55) - Answering Questions with Confidence (09:08) - The ADD Method for Answering Questions (10:21) - Closing Your Q&A with Impact (11:15) - Conclusion ********Become a Faster Smarter Supporter by joining TFTS Premium.Take advantage of our Sponsor offer from Loom
Whether leading people through a 15-minute meeting or a years-long pandemic, communication requires compassion. For Dr. Anthony Fauci, that means being clear about who we're speaking to and concise in what we say.As one of the world's leading experts in infectious diseases and public health, Fauci has been America's most trusted voice during the COVID-19 pandemic and other health crises. Whether addressing groups of fellow scientists and specialists or everyday people, his communication approach is the same. "Know your audience," he says. "Decide what your message is and make it crisp [and] clear."In addition to being clear about the known facts, Fauci advocates for equal transparency about the unknowns. "Be totally transparent into what you know and what you don't know," he says. "Transparency, honesty and a little bit of humility — let the audience know that you don't know everything."In this episode of Think Fast, Talk Smart, Fauci joins Matt Abrahams to discuss how leaders can communicate more effectively by staying focused on what matters most. From managing uncertainty to handling contentious interactions, they explore how clarity and transparency build trust and drive results.Thank you to our Sponsor Superhuman for offering the TFTS community one month free.Episode Reference Links:Dr. Anthony Fauci Dr. Fauci's Book: Expect the Unexpected Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:34) - Communication in Crisis (03:40) - Strategies for Building Trust (05:00) - Adapting Messages for Different Audiences (07:05) - Techniques for Effective Communication (08:32) - Managing High-Stakes Communication (10:20) - Addressing Misinformation (11:33) - Impromptu Speaking Skills (14:45) - Managing Conflict in Communication (15:51) - The Final Three Questions (19:42) - Conclusion ********Become a Faster Smarter Supporter by joining TFTS Premium.Take advantage of our Sponsor offer from Superhuman
For more, visit www.BishalSarkar.com or WhatsApp our team: https://wa.me/918880361526In this insightful episode of the "I Love Public Speaking" podcast, Bishal Sarkar reveals the secret to mastering impromptu speaking in just seconds.Join Bishal Sarkar as he discusses effective techniques and strategies that can help you think on your feet and respond confidently in spontaneous speaking situations.Learn how to prepare mentally and develop the skills needed to articulate your thoughts clearly and engage your audience, even without prior preparation.Tune in to the "I Love Public Speaking" podcast with Bishal Sarkar to discover how to excel in impromptu speaking and leave a lasting impression, no matter the context.
CREATE CONFIDENCE ON DEMAND For additional resources and to schedule your FREE 30-min Confidence and Clarity Call with Marcy, VISIT: https://MarcyAmaro.com
In this episode, join host Guy Kawasaki as he engages in a dynamic conversation with communication expert Matt Abrahams. Diving into his latest book "Think Faster, Talk Smarter: How to Speak Successfully When You're Put On the Spot", Matt shares invaluable insights on mastering the art of spontaneous, unplanned communication. Discover practical techniques to enhance your confidence, calm your nerves, and effectively navigate those high-pressure moments when you're called upon to speak. Whether you're an entrepreneur pitching your business, a professional presenting to colleagues, or simply navigating everyday conversations, this episode will empower you to communicate with poise and impact.---Guy Kawasaki is on a mission to make you remarkable. His Remarkable People podcast features interviews with remarkable people such as Jane Goodall, Marc Benioff, Woz, Kristi Yamaguchi, and Bob Cialdini. Every episode will make you more remarkable. With his decades of experience in Silicon Valley as a Venture Capitalist and advisor to the top entrepreneurs in the world, Guy's questions come from a place of curiosity and passion for technology, start-ups, entrepreneurship, and marketing. If you love society and culture, documentaries, and business podcasts, take a second to follow Remarkable People. Listeners of the Remarkable People podcast will learn from some of the most successful people in the world with practical tips and inspiring stories that will help you be more remarkable. Episodes of Remarkable People organized by topic: https://bit.ly/rptopology Listen to Remarkable People here: https://podcasts.apple.com/us/podcast/guy-kawasakis-remarkable-people/id1483081827 Like this show? Please leave us a review -- even one sentence helps! Consider including your Twitter handle so we can thank you personally! Thank you for your support; it helps the show!
Are you the kind of speaker who loves to have everything prepared in advance? Perhaps you even have your entire presentation scripted out nearly word for word and you have detailed notes for every slide that you reply on? Well, I have a challenge for you: getting more comfortable with impromptu speaking. As a speaker and as a leader, both impromptu and prepared speaking skills are a must. Have you ever had one of these situations happen to you: You're in a meeting or group and asked to share something on the spot. You get really nervous and feel at a loss for words. You're at a networking event where you need to concisely share with other attendees who you are, what you do, and how you help people. After you introduce yourself, you realized you left out the most important parts or it all felt like a jumble. You're leading a meeting where you need to motivate your team, but you didn't have an opportunity to prepare your message ahead of time and feel like you weren't as clear or confident as you want to be. This is why developing your impromptu speaking skills is essential. I want more women - including you! - to feel comfortable and confident commanding a room and leading teams, organizations, and companies. In this episode, I share: Why impromptu speaking is hard Why it matters to your development as a speaker and leader Specific things you can do to get better at impromptu speaking Some of my own impromptu speaking wins and fails! Want to develop your impromptu speaking skills and confidence? Enroll in our NEW live online workshop = https://www.speakingyourbrand.com/speaking-workshop/ . Be sure to listen to the episode to get the special coupon code to save $200 just for podcast listeners. Show notes at https://www.speakingyourbrand.com/390/ Discover your Speaker Archetype by taking our free quiz at https://www.speakingyourbrand.com/quiz/ Connect on LinkedIn: https://www.linkedin.com/in/carolcox Related Podcast Episodes: Episode 382: 3 Signs You're Stuck in the Expert Trap with Your Public Speaking Episode 370: Overcome Speaking Nerves & Anxiety: How to Develop Confidence on Stage Episode 379: How to Develop Stage Presence and Build Confidence as a Speaker Episode 347: The Power of REAL Practice to Transform Yourself as a Speaker
Have you ever been put on the spot to say something for which you were not prepared? Listen as Pam and Gary share their impromptu experiences.
In this episode, we're joined by Matt Abrahams, a renowned communication expert, Stanford lecturer and author of "Think Faster, Talk Smarter." Matt's research and expertise focus on helping individuals conquer the fear of public speaking and excel when speaking spontaneously. With his engaging insights and practical advice, Matt empowers leaders to communicate with confidence in any situation. Episode Highlights: 1. Demystifying Speaking Anxiety: Matt reveals the research findings about the prevalence of speaking anxiety, shedding light on just how many people experience this common fear in both planned and spontaneous speaking scenarios. 2. Onions and Emotional Reactions: Discover a unique and personal story as Matt shares an experience where an onion evoked a particularly strong emotional reaction and the lessons learned from that moment. 3. Unmasking Speaking Anxiety: Explore the three primary ways speaking anxiety manifests and learn effective strategies for tackling each manifestation head-on. 4. Catering to Different Thinkers: Matt and I share our combined insights into how both internal and external thinkers can navigate impromptu speaking situations effectively, ensuring their messages resonate with their audience. 5. Making Decisions on the Spot: Gain practical tips and tactics for making quick, well-informed decisions and knowing what to say when faced with unexpected questions or situations. 6. The Self-Interview Question: Matt shares the insightful questions he would ask if he were interviewing himself, providing a unique perspective on his expertise and experiences. Join me for an illuminating conversation with Matt Abrahams as we explore the art of mastering impromptu speaking. Whether you're a seasoned leader or aspiring to greatness, Matt's insights will help you communicate with confidence in any situation. Episode Resources Find out more about Ben's all-new, Delegation Mastery course and master this skill once and for all. https://mailchi.mp/ben-morton.com/dm Visit Ben's website: https://www.ben-morton.com/online-courses/ Find Matt's podcast here: https://open.spotify.com/show/6ll0MwobDt1JW9gYaOONEo?si=ba9a0fe59ba844ee Buy Matt's book here: https://amzn.to/48pB0tA If you find value in this episode, make sure to subscribe to the Ben Morton Podcast on your preferred podcast platform. Share this episode with your network and leave a review to help us reach more leaders like you.
We all know that leaders need to captivate audiences and effectively convey their ideas. But not every speaking opportunity can be prepared and practiced. That's why it's so important to learn the skill of speaking off-the-cuff, and Matt Abrahams, lecturer at the Stanford Graduate School of Business and host of the podcast Think Fast, Talk Smart, has advice to help. He explains how to stay calm in these situations, craft a compelling message, and ensure you've made a good impression. Abrahams is author of the book Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot as well as the HBR article “How to Shine When You're Put on the Spot.”
It's probably no surprise to you that I appreciate effective communicators. Well, that's just one of the many reasons I am excited to present to you today's guest, who's written a wonderful book on an aspect of presenting not often covered. Impromptu Speaking! His name is Matt Abrahams, and his brand new book, out today, […] The post 494: How to Speak Successfully When You're Put on the Spot with Matt Abrahams first appeared on Read to Lead Podcast.
Are you afraid of public speaking? Do you freeze up when you're put on the spot? If so, this video is for you! In this video, we'll teach you how to master impromptu speaking, even if you're terrified of public speaking. We'll cover everything from how to prepare for an impromptu speaking situation to how to deliver a compelling speech on the spot. So whether you're a student, a professional, or just someone who wants to improve their communication skills, this video is for you! ➡️✨
Are you afraid of public speaking? Do you freeze up when you're put on the spot? If so, this video is for you! In this video, we'll teach you how to master impromptu speaking, even if you're terrified of public speaking. We'll cover everything from how to prepare for an impromptu speaking situation to how to deliver a compelling speech on the spot. So whether you're a student, a professional, or just someone who wants to improve their communication skills, this video is for you! ➡️✨
5:13 - Camp One Clap: Day 12Camp One Clap Day 12: Supplemental S'mores - Extemp Commentary and Impromptu with Camp Counselor Clara LuzmoorFor notes and details about this episode, check out the website here:Watch Professor Graham and Kevin's ABC's of Debate series right here (new episodes all month): https://youtu.be/Z9av5O_I-kMIf you have any ideas or requests for topics to explore on the One Clap Podcast, shoot Lyle an email at lylewiley@gmail.com or check out our blog and social media here:One Clap Website: www.oneclapspeechanddebate.comYouTube: www.youtube.com/channel/UCyvpV56859lLA-X-EvHVYUgFacebook: @oneclappodcastInstagram: @one_clap_podcastTwitter: @OneClapPodcastTikTok: @oneclapspeechanddebateGet your cool One Clap Speech and Debate merchandise here: https://www.bonfire.com/store/one-clap-speech-and-debate/The One Clap August 2023 Newsletter:https://drive.google.com/file/d/19sbvhLwe_0ifrA0BZmfucAkovagZEAZx/view?usp=sharingSupport the show
In this week's episode, I'm going to re-cover a topic that has become the second most downloaded episode we've ever released. The topic was on impromptu speaking or speaking off the cuff. And this episode has two parts, although I think I'll be able to cover the entire content in one episode. So, for the first half, I'm going to give a few of my best tips on how to reduce nervousness and panic when someone asks you to speak out of the blue. And then, in the latter half, I'll give a simple three-step process to help you design an entire persuasive presentation off the cuff in just a matter of seconds. It is one of those closely held secrets of great presenters. And folks who can do this are highly esteemed by their audiences.Enjoy the episode on how to improve your impromptu speaking skills.Show Notes: How to Improve Impromptu Speaking Skills
Nixon-Smiley Middle School students traveled to Cole Middle School in San Antonio on Jan. 28, to compete in the UIL District Meet. Several students had great success collecting 74 awards, including seven gold medals, 10 silver medals, 17 bronze medals, 11 fourth place ribbons, 13 fifth place ribbons, and 16 sixth place ribbons! Congratulations to all who competed! Results for those who earned first- through third-place medals are: First place Sixth grade: Alana Newman, Spelling; Erika Meraz, Art Smart; Laramie Carney-Birdwell, Impromptu Speaking (seventh grade level); Tanya Cortina, Editorial Writing Eighth grade: Olivia Jackson, Science; Oscar Gamez, Oral Reading; Kendra...Article Link
Do you struggle with coming up with the right words on the spot? If you're serious about creating these results for yourself with coaching and accountability, apply here to see if you qualify to work with Dr. Grace: https://careerrevisionist.com/apply One of the hardest elements of communication is being able to come up with the right words when you're on the spot - impromptu speaking. When you know how to improve impromptu public speaking, you will come across more natural in your speech. Perhaps you have experienced that "it's on the tip-of-my-tongue" experience, and you want to be able to think fast and talk smart right there in the moment. Learning to think fast, talk smart, and how to think and speak well on the spot is critical for your daily confidence and interactions. In this episode, Dr. Grace shares 5 powerful techniques to improve impromptu speaking on the spot. Show notes and free resources: https://CareerRevisionist.com/episode96 Thank you for tuning in! Are you looking to get a seat at the boardroom? Do you want to grow your career to executive levels? Apply here to join Dr. Grace's executive coaching program and join a community of like-minded leaders who receive direct mentorship from Dr. Grace, as they grow their communication skills, leadership abilities and influence in the world around them. If you haven't already done so, visit and subscribe to Dr. Grace Lee on Youtube. Every week, she releases a new video where it's all about building your executive career, communicating with confidence, growing your income, and engaging in meaningful work. To share your thoughts: Leave a note or ask a question in the comment section below. Connect on LinkedIn. Follow on Instagram. Share this show on Facebook. Subscribe and leave an honest review on iTunes. Your ratings and reviews are a highlight! Until next time!
Impromptu speaking is a mighty skill set. Because it allows you to overpower a faulty memory and make strides forward in interactions. However, there is a problem you should expect when it comes to impromptu speaking. In this episode, I'm going to break down the #1 challenge and how to push forward anyway. For more practical insights on how to improve your speaking skills, be sure to check out "Speak Easy: How to Be Articulate, Assertive, Audacious Around People" GET HERE:
Impromptu speaking is a great skill set to learn. But it may seem like a waste of time if you are someone who planned your speech beforehand. In this video, I talk about how to use impromptu speaking to feel more confident on stage. Speech anxiety or speech excitement will be viewed in the same light if you know how to think on your feet. Plus, you'll learn how to speak on your feet with an informal exercise. For more practical insights on how to improve your impromptu speaking skills, be sure to check out Showtime: A story on public speaking, presentation skills, inspiration, and mastery:
The Dilemmas of Life - How to overcome the dilemmas and live a better life
I offered to go on stage at a Toastmasters meeting at the Sheraton Tower to challenge myself in Impromptu Speaking. The Table Topics Master chose a topic for me at random, and I had two minutes to speak about it. This type of communication entails speaking spontaneously and without preparation. About 50 individuals were staring in front of me. A timer in front of me was timing my speech. I started by posing a question. "Let's see how many of you think you're a leader, ladies and gentlemen." If you are a leader, please raise your hand." About half of the audience raised their hands. --- This is a chapter of my book: The Dilemmas of Life: How to overcome the dilemmas and live a better life Get a full copy now on Kindle: https://www.amazon.com/dp/B09FHXLD4G
Speaking "off the cuff" is a frightening idea for many. Jennifer and Scott discuss how to exude confidence and maintain control in situations where you are put on the spot to speak.
On this episode, we continue our master class about presentation skills. This week we cover one of the most challenging public speaking skills for most people which is how to speak off the cuff on an impromptu basis and still look poised and confident. If you have ever been in one of those situations where someone puts you on the spot and panic sat in, then this session is for you.By the way, I have created a free downloadable guide for you. Just go to https://www.fearlesspresentations.com/audio-guide to access it. Impromptu speaking occurs when someone ask you to speak on a topic or give an answer to a question where you haven't had a chance to prepare ahead of time. Often this occurs during a speech when someone stops you to ask a question. Or, it may occur when a boss or coworker asks you to give a spontaneous report during a staff meeting. When situations like this pop up, the nervousness that we feel can increase, so you want to have as many advantages on your side as possible. This session on impromptu speaking can help!
Public Speaking แบบด้นสดทำอย่างไร? วันนี้คำนี้ดี feat. คุณ Win-Scope เป็นครั้งที่สองในซีรีส์ ‘Public Speaking การพูดในที่สาธารณะ' คุณ Win-Scope จะมาตอบคำถามทลายความกลัว พร้อมด้นสดเป็นตัวอย่างให้คุณได้คลายใจว่า หากสิ่งที่คุณมี มีเพียงแค่ Topics สั้นๆ ห้วนๆ อย่าง ‘Eating Healthy' กับ ‘Flowers' คุณจะพูด เล่า และขยายความเกี่ยวกับประเด็นนั้นๆ ได้อย่างไรบ้าง โดยที่คุณยังคงเป็นตัวเอง… ห้ามพลาดคำนี้ดีเอพิโสดนี้กับคุณ Win-Scope! ไม่ต้องเตรียมตัว แค่เตรียมใจ เชื่อมโยงกับตัวเอง แล้วกลั่นทุกอย่างออกมาจากใจ “And you will never run out of stories to tell.” แล้วคุณจะพูดได้ ไม่รู้จบ… #PublicSpeaking #WinScope #พูดในที่สาธารณะ Win-Scope speech at the 67th UN General Assembly: https://youtu.be/1RU1QdgH7fU
Public Speaking แบบด้นสดทำอย่างไร? วันนี้คำนี้ดี feat. คุณ Win-Scope เป็นครั้งที่สองในซีรีส์ ‘Public Speaking การพูดในที่สาธารณะ' คุณ Win-Scope จะมาตอบคำถามทลายความกลัว พร้อมด้นสดเป็นตัวอย่างให้คุณได้คลายใจว่า หากสิ่งที่คุณมี มีเพียงแค่ Topics สั้นๆ ห้วนๆ อย่าง ‘Eating Healthy' กับ ‘Flowers' คุณจะพูด เล่า และขยายความเกี่ยวกับประเด็นนั้นๆ ได้อย่างไรบ้าง โดยที่คุณยังคงเป็นตัวเอง… ห้ามพลาดคำนี้ดีเอพิโสดนี้กับคุณ Win-Scope! ไม่ต้องเตรียมตัว แค่เตรียมใจ เชื่อมโยงกับตัวเอง แล้วกลั่นทุกอย่างออกมาจากใจ “And you will never run out of stories to tell.” แล้วคุณจะพูดได้ ไม่รู้จบ… #PublicSpeaking #WinScope #พูดในที่สาธารณะ Win-Scope speech at the 67th UN General Assembly: https://youtu.be/1RU1QdgH7fU
Looking for the best way to deliver an effective impromptu speech? You will want to master two components. First, you want to reduce your nervousness so your audience sees your response as credible. Then, you want to deliver a credible response so your audience sees you as the expert.If you are new to public speaking, an impromptu speech is one where you have to speak on short notice. So you won’t have a lot of preparation time. Even seasoned speakers can panic when asked to deliver one of these “spur of the moment” presentations. It makes sense. When we train new speakers, we tell them to organize their thoughts and practice the speech a few times. When someone puts you on the spot and askes you to speak, you can’t do any of these things. There are no note cards. So, impromptu speaking is a solid speaking skill. The better you get at this, the better a speaker your audience will see you as.In the session, we are going to cover two parts of speaking off the cuff. First, we are going to talk about how to reduce nervousness when someone puts you under pressure. Then the second part is a simple structure you can use to design a compelling speech focused on a single main point. This structure will work in almost every impromptu speaking situation. (We will also give you a couple of concrete examples of how to use the structure.)For full show notes, visit How to Improve Impromptu Speaking Skillshttps://www.leadersinstitute.com/how-to-improve-impromptu-speaking-skills-tips-to-deliver-an-improvised-speech/Don't forget to subscribe to the podcast. You can also subscribe to our YouTube channel at https://www.youtube.com/c/leadersinstitute
Stephanie Giannis talks to Daniel about the power of impromptu speaking, why it's important to be able to think and speak on your feet, what to do when your speech doesn't go according to plan and why reading is a powerful tool for successful communicators.
There is an art to the impromptu speech. The ability to talk without planning makes it easier in order to not feel nervous before a big speech. Planning is no longer needed as much as before. We just need to practice. There is a method behind the madness thru these trial reps.
An excerpt from The Quick and Easy Way To Effective Speaking by Dale Carnegie
In this episode I explain three useful structures to use when speaking. 1. When you're pitching; 2. Asking someone to do something for you; 3. Matching people with a product or service.Once you get familiar with the templates you can 'plug and play' the content, meaning you'll rarely feel stuck on what to say or how to structure your words.Join Members Only here >> https://sallyprosser.mykajabi.com/members-only
"Impromptu Speaking is a learned art" Marlene takes you through her secret stash of "impromptu speaking tips" to organize your thoughts when called upon to speak with less or no preparation. (This is the first episode of "impromptu speaking" series, stay tuned for the other episodes)
Iain Lampert is thrilled to promote empathy, equity, and excellence as a ModernBrain regional director. He earned his B.A. in Political Science from UCLA, his M.A. in Education and Human Development from the George Washington University, and his Certification in Advanced Education Leadership from Harvard University. He is in the process of attaining a Doctorate in Organizational Leadership from Vanderbilt University; his thesis will focus on the intersection of burnout, accessibility, and ableism in the Speech and Debate community. Iain is a lifelong advocate for competitive communication; he founded eight teams, coached winners of over 1,000 individual championships, including six national champions, and received the National Distinguished Service Award for his contributions to the activity. Iain’s students are the only team in the history of Southern California to earn the National Speech and Debate Association’s high school Outstanding Distinction team award (twice!). In 2019, his team won sweepstakes at the Tournament of Champions. He’s coached NSDA national semifinalists, finalists, and champions in PF, Oratory, DI/HI/POI, Congress, IX/NX, Storytelling, Expository, Commentary, and Impromptu Speaking. During his college years, he won the American Mock Trial Association’s national championship twice. • In this episode, Robert and Iain discuss the differences between forensics and mock trial, the ‘inside baseball’ of competing at a national level, and how burnout affects the greater forensics community. Listen for free through Apple Podcasts, GooglePlay, Overcast, Podbean, Spotify, iHeartRadio or wherever you listen to podcasts.
In this Special Impromptu Speaking Lab, Tharindu will speak LIVE without preparation on a topic and then dissect the speech. I also get a chance to jump in and try one! Learn some tips when speaking without preparation. Tharindu Ameresekere is my guest today who was the 2015 Champion of Impromptu Speaking for Sri Lanka. Award Winning Speaker ★TV Show Host ★ Leadership & Communication NLP Coach ★ CEO ★ Senior Lecturer ★ Hosted by Sean K. Michael of www.velocity-videos.com IF you would like to be a guest on the show, contact me at sean@velocityvideosonline.com or for more information on my services please contact me. Make sure to subscribe to get all the episodes each week. Thank you! Get the AMP up your Voice on YouTube Book! Now on Amazon Get your Kindle or Paperback here=>https://bit.ly/ampupYT
Having covered the basic tips in general public speaking and speech writing, the hosts discuss whether we can actually prepare for speaking on the fly, be it a 'Pick and Speak' contest or an impromptu delivery in a new segment that will culminate with another prominent guest episode.
One of the most terrifying moments as a speaker is when you are sitting in a meeting, minding your own business, and someone asks you to stand up and give an impromptu speech. Surveys show that public speaking, in general, causes a lot of fear and nervousness. This nervousness can increase dramatically when the speaker has to create and deliver the speech off-the-cuff. In this session, we going to cover a few impromptu speech tips that you can use in these pressure situations. In addition, we will give you a few ways to improve your impromptu speaking skills as well.Impromptu Speaking TipsRealize that Many Impromptu Speaking Situations Aren't Impromptu at All.Keep in mind that most situations where someone asks you to speak off-the-cuff rarely come without some warning. For instance, if you attend a business card exchange, you should expect that you will likely stand up and introduce yourself to the group. The introduction shouldn't be an impromptu speech. Since you know it is coming, you should prepare it and practice it.I was covering impromptu speaking in class years ago. One of the participants, said, "Thank God! That is what I have a lot of trouble with." Curious, I asked him to elaborate. "Every Tuesday, we have a staff meeting. My boss always goes around the table asking us to give a report on our projects. It terrifies me."There was an awkward silence in the room. The woman sitting next to him raised her eyebrows and said, "Uhm, if it happened last Tuesday, and the Tuesday before, and the Tuesday before, doesn't it stand to reason it will happen this Tuesday as well?"Situations like this aren't impromptu speeches. You have an opportunity to prepare for them and practice your delivery.For full show notes visit Impromptu Speech Tips and How to Speak Confidently Off the Cuff
In this episode, we discuss the qualities of a national champion and how concerned we should be with that title anyway! Iain's Bio: Iain Lampert is one of the foremost high school public speaking educators in America. He earned his B.A. in Political Science from UCLA, his M.A. in Education and Human Development from the George Washington University, and his Certification in Advanced Education Leadership from Harvard University. He is in the process of attaining a Doctorate in Organizational Leadership from Vanderbilt University. He is the founder and director of forensics at Valley International Prep High School in California. Iain is a lifelong advocate for Speech and Debate; he has founded eight teams, coached winners of over 6,000 individual awards (in addition to over 1,000 individual championships, including multiple state and national champions), received the National Distinguished Service Award for his contributions to the activity, and currently serves as chairman of the West Los Angeles district of the National Speech and Debate Association and director of publicity for the California High School Speech Association. Iain's students are the only team in the history of Southern California to earn the National Speech and Debate Association's Outstanding Distinction team award. In 2019, his team won sweepstakes at the Tournament of Champions. He's coached NSDA national semifinalists, finalists, and champions in Public Forum Debate, Original Oratory, Dramatic Interpretation, Humorous Interpretation, Programmed Oral Interpretation, Congress, International Extemp, National Extemp, Storytelling, Expository, Commentary, and Impromptu Speaking. During his college years, he won the American Mock Trial Association's national championship twice. Iain loves improv, musical theater, trivia, nature walks, and wearing fake glasses to make himself look more intelligent. New episodes every Monday! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Patrick Kim is a senior at North Hollywood High School and has been involved in speech and debate for four years and counting, primarily competing in Extemporaneous and Impromptu Speaking. He is a middle school NSDA finalist in both Extemp and Impromptu. He is a high school finalist at Arizona State Invitational, Berkeley , and the Jack Howe. Patrick placed 5th at the California High School State Tournament and in the Top 40 at the NSDA. In this episode, Robert and Patrick discuss the current state of Extemp, what high school nationals is really like, and how to cope with high school friends who don’t understand what the forensics-life is like. Listen for free through Apple Podcasts, GooglePlay, Overcast, Podbean, or wherever you listen to podcasts.
MAISHA DYSON Helping people break throught personal and professional communication barriers and become unstoppable. Maisha has helped C-Suite executives, Entrepreneurs, Athletes and Entertainers master the art of mindful communication. Pulling the best performance out of you and gaining confidence in public speaking is her ultimate goal. Discover your voice... Discover your confidence! For free information CLICK HERE: https://www.maishadyson.com
Why communication? Everybody Matters — https://www.amazon.com/Everybody-Matters-Extraordinary-Caring-People/ Barry-Wehmiller — https://www.barrywehmiller.com/our-business/leadership-team/bob-chapman Bob Chapman's Truly Human Leadership — https://www.trulyhumanleadership.com/ Impromptu Speaking — https://www.fbla-pbl.org/competitive-event/impromptu-speaking-pbl Cognitive Behavior Therapy — https://en.wikipedia.org/wiki/Cognitivebehavioraltherapy "I have people skills!" — https://www.youtube.com/watch?v=hNuu9CpdjIo Epic Healthcare — https://www.epic.com
What do you get when you mix lack of preparation and a limited amount of time to record an episode of Forensics Faces? A crazy episode title and a categlorious discussion of Extemporaneous Speaking and Impromptu Speaking. Join the discussion online using the hashtag #categlorious. Also in this episode: bear meat, The Denmark/Oshkosh West tournament recap, and careless sirens *** Forensics Faces is proudly produced in Wisconsin, the birthplace of the National Forensics League. Our theme song was written and performed by JJ Hameister. Website | www.ForensicsFaces.com Email | listen@forensicsfaces.com Follow Forensics Faces on Facebook, Twitter & Instagram
Here Is How to Stop Stuttering and Say What You Want with Michael Williams
Founder Michael Williams developed a science-backed suite of tools for those looking to speak smoothly, project confidently, and communicate effectively. Learn how you learn best, virtually, in workshops, one-on-one, or through a self-paced course. What are you waiting for? Visit www.Pro90d.com for science based stuttering solutions. Click Below for the Google ranked Best Online Speech Classes for Stuttering-Stammering https://www.pro90d.com/pro90d-ultimate-smooth-speech-system-self-study Click Below for You Top Ranked Youtube Online Stuttering Assessment with Stammering Coach Michael Williams https://www.pro90d.com/book-your-private-call-with-me #smoothspeech #speechtraining #communicationtraining #speechcoach #speechtherapyalternative #pro90d #pro90dsystemSubscribe to Here's How to Stop Stuttering & Say What You Want on Soundwise
Visit: https://PRO90D.com Join our podcasts: https://pro90d.com/podcasts Private Intensive Coaching: https://pro90d.com/coachingSubscribe to How to Speak Smoothly, Clearly & Confidently on Soundwise
Moira discusses various techniques for giving impromptu speeches. ____________________________________________ This is part 4 from Programme 10 of 2018/19 season - first broadcast on December 7th and presented by Paul O’Mahony & Moira O'Brien The show is in four parts and usually has this format: (1) Introducing a “Thought for the Week” and a “Word of the Week” together with general conversation arising out of these two topics. (2) Either an Interview, the recording of a speech or external media. (3) Discussion on a topic. (4) Discussion on a topic. Contact us : email: "info@irishtalkers.com" Website: "www.irishtalkers.com" Facebook: "Talk show for talkers" Magazine: "Public Speaking Weekly" on www.irishtalkers.com --- Send in a voice message: https://anchor.fm/irish-talkers/message
In the News: New convictions for genocide against two key leaders of the Khmer Rouge, the Cambodian government from 1975-1979. UN Deep Dive: The UN Secretariat is a principal organ and the administrative arm of the United Nations. MUN Strategy: Learn how to organize training sessions and weekly meetings. I explain why you shouldn't do a simulation every week. Model UN Coach's Corner: Stop using filler words and sounds such as "like," "basically," "uhh," and "ahh." Use this exercise to practice.Support the show (https://teespring.com/stores/allamericanmun)
On this episode of StageFright, we talk about impromptu speaking and how to not suck at it.Credits:Backbay Lounge Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 Licensehttp://creativecommons.org/licenses/by/3.0/
On this episode of StageFright, we talk about impromptu speaking and how to not suck at it.Credits:Backbay Lounge Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 Licensehttp://creativecommons.org/licenses/by/3.0/
Judith Humphrey joins host Denise Griffitts to explain how preparing for impromptu speaking moments make you seem more engaging, professional, and thoughtful. Judith Humphrey is the founder of The Humphrey Group, a premier leadership communications firm. She is a communications expert whose business teaches global clients how to communicate as confident, compelling leaders. Judith is the author of three books ('Speaking As a Leader: How to Lead Every Time You Speak...From Board Rooms to Meeting Rooms, From Town Halls to Phone Calls', 'Taking the Stage: How Women Can Speak Up, Stand Out, and Succeed', and the upcoming 'Impromptu: Leading in the Moment'). She is also an acclaimed speaker, a columnist in Fast Company, and a top Global Communications Guru. Judith received an M.A. in English from The University of Rochester. She was awarded the 2012 YWCA’S prestigious Woman of Distinction award for Entrepreneurship. Find Judith on the web: Website | LinkedIn | Twitter | Facebook
Episode 137 - Judith Humphrey joins Kevin Craine to discuss her book "Impromptu: Leading in the Moment," and ways you can better prepare for unplanned and impromptu moments and communicate as a confident and compelling leader. Judith is a columnist for Fast Company and was awarded the 2012 YWCA’S prestigious Woman of Distinction award for Entrepreneurship. Listen for three action items you can use today. Host, Kevin Craine Everyday-MBA.com
[22:32] Impromptu speaking is a great skill to have and you never know where it can be useful. In Toastmasters the practice of this type of speaking is called Table Topics. In this episode we speak with Blaine Zuk, ACG, ALB , who took home top honours at the District 99 Table Topics Contest held recently in Prince Albert, Saskatchewan, Canada. Zuk, a nine-year member of Dawnbreakers Toastmasters in Edmonton, has MBA and PMP designations and is a Project Manager and Change Manager in the healthcare informatics field. He grew up and currently lives on a farm, bringing stories of his work and life experience into his speeches He shares with us his experience competing in the contest, talks about the Table Topics competition question and his thought process on how he went about answering it. He also gives us some insight on impromptu speaking and tips on how you can do better at Table Topics at your club, work or in any social situation. Blaine can be reached at BlaineSpeaks.com.
Impromptu speaking or speaking off the cuff is one of the most challenging types of presentations for most speakers. This episode gives a number of tips that you can use when speaking on an impromptu basis that will help you clarify your thoughts and persuade your audience.SHOW NOTES: https://www.fearlesspresentations.com/podcast-14-impromptu-speaking-and-how-speak-confidently-off-cuff
Before Jeffrey became the founder of Select ‘n’ Start on a mission to help make Jamaica, and the world a better place, he was and still is many other things. He is a Businessman, Entrepreneur, Martial Artist, Toastmaster, and Game Changer are just a few of the titles held by Mr. Azan. He possesses over 18 years of experience in the retail industry having been raised in his family’s business, Azan’s. Upon completion of his Bachelors in Business Management at Boston University, he stepped into a top tier management role as a Director for Azan’s and served in that position for 6 years. In his own right he has also been a franchise owner in Organo Gold, and Amway, a café owner under the brand Café Moments, a consultant on the Brand Profit team, General Manager of the brand solution company, It’s Pixel Perfect, and the organizer of the live music show, A Moment of Jazz. Jeffrey currently spends the majority of his time working through his passion for the development of others in an effort to see a better Jamaica and a better world. He does this by providing motivational keynote speeches, group skill training, and one-on-one coaching. He founded the self-development brand, Select ‘n’ Start back in 2013, with a vision of it becoming the number one personal development brand to be birthed out of the Caribbean. The brand has taken to titling its coaches and speakers as “Game Changers” which is a title Jeffrey holds proudly. His motto is a simple one, “Change your game, Change your life.” Questions Tell us a little bit about yourself and your journey How do you believe customer experience has been for you over the years with so much experience that you have under your belt, what is your definition of customer service/ experience, do you find that it’s different in the Caribbean versus in the first world countries that you’ve been exposed to and if there’s any short comings or limitations that we’re faced with in Jamaica, what do you think they are and how do you think we can overcome them? What are 3 characteristics that you think any human being would need in order to be truly a server? How do you stay motivated everyday? What is the one online resource, website, tool or app that you absolutely cannot live without in your business? What are some of the books that have had the biggest impact on you? What is one thing in your life right now that you are really excited about – something that you are working on to develop yourself or people? Where can our listeners find your information online? What is one quote or saying that you live by or that inspires you in times of adversity? Highlights Jeffrey Azan shared that his years in retail was specifically in the housewares industry, as a toastmaster which is one of the other many things he does, he has not just been a toastmaster in terms of speaking but he has also been a competitor and recently he accumulated a win of the Caribbean Championship of Public Speaking in the category of "Impromptu Speaking." As well as competing in Martial Arts he recently went to Curacao and represented Jamaica at the 31st Pan-American Games hosted by the WKF which is the first Olympic qualifier in this region and that was a big honor to represent Jamaica. In all the titles and all the jobs, he can say at the core he tries to be all that he can be in each of those categories and so far putting his all forward, he has reaped many challenges and he manages to turn those challenges into either successes or learning opportunities and if anybody wants to know Jeffrey, that’s one of the key aspects to know is that if you involve with him, he’s going to be full force, he’s going to be full of passion, he’s going to expect you to deliver and there’s not going to be any challenge that isn’t going be for the benefit of himself or for the team. Jeffrey stated that he grew up in a very interesting household, he was a big Ninja Turtles fan as a kid and that led him to look into Renaissance, all the ninja turtles were named after Renaissance Men and it led him to look into what the renaissances was and when he looked into Leonardo da Vinci, he found that he did it all, he was a Sculptor, Painter, Doctor, Scientist, Inventor, Engineer, Martial Artist and covered so many areas and he said to himself, “If one man can do so much, what can’t I do.” So it’s really just discovering each talent that he has and working to bring those talents to full fruition through whatever means necessary. Jeffrey Azan stated that it is so interesting to look at customer experience and really analyze it because just in the very sense that we are placing a label on it creates the first problem in his understanding. When he worked in retail he always told his staff that, "The customer is never right", that was the first key, they are coming into the store, they don’t know what they are looking for, they don’t know how to describe it, they don’t know the function of it and it’s this guessing game to kind of figure out what it is that they want and what he tries to push is that base knowledge knowing that the customer isn’t right, what he was trying to do is pre-empt the frustration with the customer and so in getting them in that thinking to know that the customer isn’t going be right, it gives them almost an added bonus to service to a higher level, it’s not that anybody is going to come and say, “Oh, I want a green curtain for a blue bathroom” you’ll have to say, “What shade of blue it is? What type of curtain do you want? How tall is the window? How far from the ground is the window?” and all of these questions would have to come in because the customer isn’t right, you cannot give them a green curtain because that’s what they say they wanted. And from there the idea evolved and he heard it best at a customer service workshop he went to where the speaker there said, “The customer is king” he paused and reflected on that and he had to question it, and he said, “Please explain it.” And he gave him his thought process on the customer is never right and what the speaker said to him is that he agreed with him that the customer is not always right but it doesn’t change the fact that the customer still has the power, the customer is still the final boss, they are the king of the domain, if there are no customers, there is no business, nobody gets paid. What he said is that if you think of the customer as king, then what happens is no matter how wrong they are, you still have a duty to service. He stopped and really reflected on that for a long time and he thought, “Wow, what an amazing little concept that if you always think of the customer as king, you will always be of this higher level of service.” But here’s the problem with that, is that we draw this huge distinction between two (2) humans. In regards to his experience internationally, he did not just go to school overseas in the USA, but he had fortunate opportunities to be apart of programs and summits and conferences that have carried him around the world. He has been to Australia, Western Europe, he has been all over the Caribbean, all over North America and he’s sure that there’s plenty more to come. One of his most eye opening experiences in customer service was when in Australia walking on the pier, somebody soliciting business for their food stall and as he was passing, he didn’t push a sale, he engaged him as a person, he immediately recognized that he was a tourist and began having a conversation with him and they had a big conversation about Jamaica and what he was doing all the way from Jamaica over there in Australia and because he engaged him as a human having a conversation, Jeffrey was quicker to look into what he does and what’s his business and that was the first step. We as both the customer and the one serving the customer needs to remember that we are not dealing with a uniform, we’re not dealing with a title, we are dealing with a person and he hates seeing when he goes to a restaurant and somebody deals with the waiter like garbage because they’re the waiter, they’re supposed to serve, they are human, they have the same trials, same tribulations, they went through the same schooling system that you went through in a many cases. Maybe they have been dealt a hard break, maybe they have not made the best of decisions but at the end of the day, they’re still a human and real customer service starts there in recognizing that the other person is another human and if he’s going to serve that other human as the server, as the person providing the service, that’s step one on an international scale and very often, especially here in Jamaica and the third world countries that he visits is that we don’t serve humans, we serve uniforms, we serve titles and we are treated accordingly. There are some doctors that he met who are probably first class doctors but they are horrible people but the point is that they expect a certain level of service because, “I am doctor so and so”, “I give you all props and credit for being doctor so and so, I’m sure it wasn’t easy to become doctor so and so, however, at the end of the day, I am still Jeffrey, I am not server number 2, I am not in the back credit of a movie as staff number 3, I am Jeffrey.” And the second that we as the customer or we as the server forget that element, the whole interaction and relationship has gone out the window because at the end of the day that’s what it is, a relationship between two people, it just so happens that one is providing service and one is in need of that service. Yanique stated that what she took most away from all of what Jeffrey said was that we’re all emotional beings regardless of where we are from, regardless of our background and at the end of the day, if we all look at each other as people with the same level of feelings and emotions that the customer would have, that the employee would have, that the employer would and employ that level of understanding to really see where the other person is coming from, treat them with the same level of courtesy and respect that you would treat anyone else, the quality of our relationships would improve which by default would improve customer experience. Jeffrey stated that in Select ‘n’ Start, what they tell people they provide is motivation, inspiration and personal development and at the very root of it all, that is what it is. He stated that he cannot serve you if he’s not willing to connect with you and what you’ll recognize as humans is that we’ve grown this very disgusted outlook of a sales person because we feel like a con is coming and yet the greatest sales people in the world are some of the best humans he has ever come across. They take the time to build that relationship and in building a relationship, he has had a customer who bought nothing when they came to buy, they took 3 hours of his time and he genuinely thought it was wasted, the next time they came to the store, they came with their entire community and they only wanted to deal with him and that happened because they had a connection, he asked about the family, he asked about the home, he wasn’t just providing a product but he wanted to really understand what he needed and in understanding what he needed, he could make suggestions, in fact, there was a particular item that they had in the store at the time but based on the situation that he was in and he explained and he told him where he could get it cheaper and he couldn’t believe that he was sending him out of the store and because of that one comment in trying to help another human, he brought the whole community and he said, “What ever the prices are in here, this is where you should shop.” Yanique shared that she did business with a company recently and the sales representative took the same approach. He said, “We don’t have that item at the moment but I know that this particular organization has it.” And he took up the phone and called them and sent her to someone specifically after calling and telling them to expect her and she thought that was really awesome because it wasn’t a branch of their business, it was a completely different company, their competition and he was willing to ensure that she got served, even if it meant her going to the competitor and she really appreciated that and she would go back again because of that experience. Jeffrey shared that some characteristics that a person would need to truly serve. He stated that Select ‘n’ Start provide customer service training and he developed the customer service program when he had the café, so he ran the café with a partner of his for about 1 ½ years and when they got into it he was coming from the retail background and he has never done anything other than retail at the time and his partner said to him, “You’re great with people, you should train the team.” He did have a clue of what he was about to do, he knew how to sell, he knew the intrinsic knowledge but he never taught sales and what came to him through that is that the root of sales is relationships and people. He recognized that if somebody’s going to be a fantastic sales person, a great customer service person, the key of that is just to be a better person. If you’re a better person, if you have done all that you can do to keep your life in check and put it on a path of improvement, naturally you’re going to be more pleasant, naturally you’re going to want to serve more, naturally you’re going to be willing to engage with another person because you have taken care of your own problems you can now help another. You can never help another if at the forefront of your mind you’re thinking, “How is this going to benefit me.” And so what they came up with is what they call, “The Select ‘n’ Start Core” and these are things that anybody can apply and if you can work on these things and fall back on them, some people have taken it as their ethical and moral compass in life as somebody has called and told him that, is that by utilizing these things, it’s not a one size fits all but it’s a guideline to say, “Am I improving, am I getting better?” and if they do that, then everything else starts to fall into place. What those five principles are, the first one is “Real Recognizes Real”, open up yourself, be honest, he’s not telling you to go out and tell everybody your story but don’t put on a show either, people only like a show when they know they’re going to a show. Nobody likes a show spontaneously in a store, so be yourself and what will happen is, in being yourself people naturally open up to you. One of the great ways he does a motivational speech is that he shares his pain and in sharing his pain and his genuine belief, other people come and share theirs. The next logic is that “You Can Learn Anything From Anything at Anytime”, a lot of people think education is only in the book but education is around us in all sorts of interactions and stories and sharing’s and observations and if your going to be a great customer service representative then that’s what you need to do, you need to be a great observer, “What can I learn?”, you’re serving a elderly person and you’re realizing that they can’t keep up with you, get them a chair, if you’re just aware of that observation and that observation comes with the desire to learn, you’ll know that they need a chair because they can’t keep up with the pace you’re moving at. If it’s a mother with a child, he has had mothers handing him their children on a first meet basis because he engaged and he recognized and the child would even reach and the child reaches because that realness, they know it’s not a show, children are way more intuitive than we give them credit for. So by just having the desire to learn, we develop the skill of observation and if we develop the skill of observation, we’ll naturally know what to do in a situation. The third one is, “You Can Never Be Kind Enough to Somebody for Them Not to Hurt You”, so you can give the best customer service to somebody, you can take all day and sell them a $1.00 at the end of the day and anybody who’s in customer service and sales know that that’s the most frustrating sale and that person can still come back and say you gave poor service. No matter how kind you are to somebody you can never be kind enough for them not to hurt you but the flip side of the coin is that it should never stop you from being kind. In that sense, don’t worry about what the other person is going to do, don’t do it to get their reaction, don’t do it for the consequence to come from them, do it because you know you should do it and because it’s right, you don’t need a manager to tell you that but what happens is that you have 2 bad sales experiences for the day and your manager is upset with you so guess what, “I’m not serving anybody else for the day because it’s going to lead to a problem.” But the fact is that those people, no matter how good you are to them they have no reason to be kind to you. If they chose to be kind, they’ll be kind but you have that choice as well and so he always says, “You can never be kind enough for somebody not to hurt you but that shouldn’t stop you from being kind.” The last 2 points is, “Level Up”, always seek ways of improving yourself, people hate being pushed, people love being pulled, so if you stand on top of something as the expert, as the champion, people want you to pull them up, nobody wants you to be underneath them or behind them pushing them forward, so if you’re going to really serve somebody, you need to be a champion in the particular industry, you need to pull that person up to your level of understanding and expertize and anything you say, they’ll follow. Jeffrey shared that the last thing is, “Always Share What Is Uniquely Yours”, all of us have gone through life with particular stories and troubles and challenges but those stories, troubles and challenges have built a certain perspective that only we have, that only each individual has their perspective, you could have a twin and your twin can be totally different from you, same mother, same father, same school, same opportunities, same education and yet you’re 2 totally different people because of one little change, one little biochemistry and those changes create unique perspectives and it’s in unique perspectives we create unique connections, so you must always be ready to share what’s uniquely yours which goes full circle back to "Real Recognizes Real." Jeffrey shared that for motivation, they serve inspiration, motivation and personal development and it took him a long time to figure out the difference between the two. Motivation is the target and it’s easy when you have a target, when you say, “I’m going to get fit” and not just say you’re going to get fit but print out an image of what you want to look like, write down the measurements you want to have, see a picture of yourself, put a mirror, buy the gym clothes, get the membership, all of that can help to motivate you but if in your core, if in your soul, your root, your gut, whatever you want to call it, there isn’t a fit person there then no amount of motivation is going to help you. You must believe that you are called to be a fit person. What happens with motivation is that very often motivation is set as a goal and once the goal is achieved...loose sets in, so you have people who are world class athletes, they’re the champions, they’ve won the belt, they’ve won the medal, they’ve won the trophy and so they reach number 1 and very soon after they’ve reached number 1, somebody took it away from them. It’s because they were motivated to be champions, they weren’t inspired to be the best because if you’re inspired to be the best then every challenger, no matter your position, is a challenger that’s stopping you from being the best. And so what he had to find in himself was that inspiration and that inspiration came during that time of all the businesses that he was going through and all the changes he was making, at that time he was looking for motivation, he was looking for gold, he said, “If I get more money, I’ll get the better girlfriend, I’ll take care of the girlfriend, I’ll drive the car I want, I’ll live in the house I want.” All of that was great motivation but it was on bad days it wasn’t enough, on rough days it’s not enough and for a lot of us, we don’t recognize how rough it is sometimes for people. Depression is a real thing and depression is never depression of finances, it’s never depression of lack of food because when you lack in food your not thinking about depression, you’re thinking about lack of food. So what happens is that your soul, your gut, your being, your entity, your spirit is lacking and many people aren’t making the conscious effort to fill, they’re trying to distract, they’re trying to achieve and in achievement they will find happiness but money doesn’t soothe the soul, money can create opportunities, in fact, the bible says, “Money is the solution to all things.” A lot of people like to quote the bible and say; “Oh, money is the root of all evil” but literally couple verses down from that one it says "Money is the solution of all problems." Jeffrey says, "I am not saying don’t go after it because you can take it and create something from it but money won’t soothe the soul" and that was what he was looking for at the time as he said he grew up with a big fascination with the renaissance men and he grew up with this idea that he can and could do anything he wanted to do, if he decided to be doctor, he would be a doctor, he had no question whether he could or couldn’t be a doctor but it doesn’t soothe the soul and what came is on this journey and consistently searching and fight. He had a vision and it was clear as day and he was parked in his car at a red light and he saw himself on stage speaking to an audience, he was so clear, he was wearing a black suit, white pinstripe, it was a night show, open air venue but when he looked out on the crowd, he couldn’t see the end of the people, the people met the horizon. And in that vision he found his inspiration, so on the day when he’s not motivated because a lot of us are trying to use motivation to keep going, what he does is that he has to fall back on that inspiration, he has to fall back on, “Jeffrey, what is your soul calling you to do?” “Oh, I can’t sprint today, I haven’t eaten right, I haven’t slept right, I haven’t train right, I haven’t stretched right, I cannot sprint today but I can walk.” And if he can walk, then he can move into the direction to which his soul is calling him and the funny part about that story is that happened to him at 25 years old, he had that thought when he was 8 years old and many of us have that same thought around the same time as well, when you get asked the question, “What do you want to be when you grow up?” and many of us throw out these phenomenal ideas like Astronaut, Scientist, Leader, Prime Minister, President, own my company and for one reason or another we give up on it and then we settle, we become employment seekers rather than value creators. What happened to him was that when he was 8 years old, he decided that he wanted to be a teacher and he told his mother and his mother said to him, “That’s great, that’s noble but just remember that teachers don’t make a lot of money.” And he went in his 8 year old brain and said, “Well if I can’t have money, then how am I going to be happy?” and gave up on the dream of teaching, fast forward 17 years, what did he turned around to do again? Teach, what more is a teacher than a single individual standing before an audience sharing knowledge, information and inspiration. Jeffrey stated that once he acknowledged that...that was his calling, he has never not been able to take a step no matter how poorly, demotivated, no matter how much in the hole he is, his finances at some points are abysmal, you look at the books and go, “Jeez, how am I going to get out of this one?” and all it really is, is a challenge to say how bad do you really want it and what happens is a lot of us are pursuing goals and motivation that we don’t really want, we are not answering our true calling and the thing is, if we answer our true calling, we’re happier, we’re going to find other people interesting in it and if we do it long enough, you’ll become experts in it and people will pay for our expertize, it has been proven time and time again as abstract and as cliché as it sounds, it is not easy, if it was easy and Eric Thomas says this all the time, “If it was easy, everybody would do it.” So he’s not going to jump up and say it’s easy but he is going to say, everybody can do it, it’s can you dig into that grit to push through the challenges because life is going to consistently ask you, “How bad do you want it?" And that’s what gets him going in the morning; it’s that inspirational thought that he searched 17 years actively looking for, unfortunately many people haven’t even spent half an hour looking for it. Jeffrey shared that Youtube is one of the tools he cannot live without. He stated that a business partner of his, Fred Robertson and Fred asked him one time, “Jeffrey, you put out so much, you’re always willing to share, you’re always willing to contribute, who gives Jeffrey? Who puts into Jeffrey?” He had to pull on other speakers, he had to pull on other motivators, he had to pull on other lines of thought and the best place for that kind of collection is Youtube. There are certain magical qualities about a video, it doesn’t allow the imagination as engaged as reading would because with reading, the brain goes into over drive and does the imagination. He does his best to read a lot but immersing the senses, the hearing, the sight and the colors, you can almost feel certain peoples videos and those boost mean push him in a big way and teaches him a lot. He has learnt so much listening to other speakers just on Youtube alone much less when he goes to actual conferences and workshops, so if he has to jump on one thing off the bat and before the interview he was listening a speech on Youtube. Jeffrey shared that one of the books that have had a big impact on him is “Who Move My Cheese by Spencer Johnson” he would recommend that book to everybody, anybody that comes and say, “Jeffrey, what’s a good reading?” that book for sure, you cannot move forward without reading Who Moved My Cheese. It was the book that created the business, it’s the book that took the vision and made the business. He went to a mentor of his at the time and told him about the vision and he told him about the desire, the calling that he had and his mentor said, “Okay, what’s next?” and he told him, “I don’t know” and his mentor gave him his copy of Who Moved My Cheese, he doesn’t know where that copy is, he past it on to the next person who was in his situation and he hopes that it’s still making its rounds. The book is about being resolute and just taking action as you see, if you’ve never read it, he strongly recommend that book. It is about making a decision and taking action which is where the company name got its idea, “Select ‘n’ Start”. It sets such a solid mindset, you can’t do without it. Jeffrey also recommend “Acres of Diamonds by Russell H. Conwell” It is about finding wealth where you are, too many times we look at our situation and it’s such abysmal situation that we say we must go somewhere else to find it. Acres of Diamonds go through a number of stories that shows that wealth is right where we are if we have the open mindedness and the creativity in which to extract that value. So making a decision, taking action and doing it where you are, he couldn’t recommend bigger lessons for people starting out and as he said this goes right back to customer service because a lot of the time we blame people for poor customer service or we say they are poor customers so both sides of the coin have the complaint and yet what it is that we are not mining the opportunities that we have right there. Jeffrey shared a story that a elderly woman goes into a outlet store and she looks like she can’t afford and so nobody pays her any attention except for one young man who truthfully, he’s not even a server in the store, he’s more an errand and clean up guy but he takes the time and he serves her, she buys nothing, about 3 months later she comes back and she comes with a long list, they found out that she is actually European royalty and she’s looking to buy for her parcel and the only person who she would allow to sell her was the young man and she insisted, not only does he get full commission but he gets a service fee to come to the castle to make sure it’s properly installed. That’s the kind of opportunity that lay around us and we let them slip because of poor customer service, so if you’re going to serve, go for it full force because you never know that you maybe uncovering a acre of diamonds. Jeffrey shared that when he was 13 years old, he spent a lot of time questioning what’s wrong with Jamaica and spoke to many people double, triple, quadruple his age, got a lot of input, got a lot of thoughts and you’ll hear all sorts of answers, corruption, education, poor health facility, poor services, poor government agencies and what he boiled them down to was two major factors that any country in the world having problems, it’s probably these two factors as well. The education system and family unit structure, what happens is no matter how good you make the education system, if you have a poor family unit, the family unit undoes what the education tries to do in many cases. The teacher tells you that you can do anything you want, you go home and your mother tells you that you’re not going to amount to anything. He recognizes those two from a very young age and he still holds that strongly today that those are the two major factors holding back any third world country and so the big project Select ‘n’ Start is working on in summary is to fix those two things. When they started Select ‘n’ Start, the mission is to help people maximize their potential in an infinite number of ways, digitally, mentally, emotionally, physically, unlocking potential and they recognize that they can fix those two systems, they’ll accomplish the mission. Jeffrey stated that if they get other contracts and speaking engagements, establish people, coming up people, entrepreneurs, they’ll going in, they’ll motivate, they’ll share, they’ll develop and for the big part, that may be the bread and butter but the mission is how do they get everybody to unlock their maximum potential and that can’t be done by doing one off corporate gigs, it must be a project bigger than him, it must be a project bigger than Select ‘n’ Start, it must be a project bigger than Jamaica and that’s what they are working towards. Jeffrey shared that listeners can find him at – Select ‘n’ Start Facebook Select ‘n’ Start Instagram Jeffrey Azan Instagram - @jj.azan Select ‘n’ Start Twitter Jeffrey shared that he has a lot of his own quotes that he reverts to in times of adversity. He stated that sometime when you do a speech as a speaker and you didn’t intend to say something and it flow together and he has two things that keeps him going and that is, “If I depend on others for my success, I’ll only have myself to blame.” He doesn’t want anyone to misconceptualize that he’s saying that does everything by himself, he knows he not a master of everything, he’s trying to be but he’s not. The point is if he depends on those doing the other jobs, if he makes his success sit in their hands then if they fail, he can’t blame them, he can only blame himself because his success is his responsibility. The second one is, “Your story matters.” It speaks to the knowledge that even your most minuscule action can change somebody’s world, some of us don’t recognize that when we make somebody smile in what was a nonchalant exchange to us but we made that person smile, it might have been the first time they smile for the day and it might be the only smile they get for the day, so we must be very conscious that all of our minuscule actions, from the smallest action, the smallest interaction, the smallest exchange, it matters and those small exchanges bill our story. Links Who Move My Cheese by Spencer Johnson Acres of Diamonds by Russell H. Conwell
TJTalks – Season 3 Theresa gave a presentation as part of a Toastmasters seminar called a Speech Craft. Her presentation was on impromptu speaking. After the presenation there was a Q and A session, but for today we are just … Continue reading →