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3 episodes with dattocon
3 episodes with dattocon
4 episodes with dattocon
2 episodes with dattocon
3 episodes with dattocon
2 episodes with dattocon
2 episodes with dattocon
2 episodes with dattocon
4 episodes with dattocon
Another fun week of James and Amy! Following Halloween, James and Amy shared their mission of Halloween costumes and handing out Halloween candy. Kicking off this week's episode, DATTOCON missed out an opportunity for press and hype. From lack of a major announcement, there is a PR opportunity missed. --- 1.) MSP Question of the week: How can you hold your team accountable? Business coaches are being hired all across the country due to a lack of accountability. Instead, James and Amy share some insightful areas to strengthen your accountability with your team: Set goals with your team on a set cadence either daily or weekly Create expectations in writing with your team. Utilizing meetings, such as a daily huddle, can be a great opportunity to do a checkin with the team and leadership. Enhanced communication is effective accountability. Accountability is not conflict, instead, accountability is effective communication. Train your employees. Without proper training, it is difficult to hold employees accountable. --- 2.) Notes on the News a). The Consequences of Getting Hacked: DNA-testing website 23andMe fights for survival https://www.bbc.com/news/articles/c4gm08nlxr3o b.) How big tech instends to power AI's thirst for energy: https://www.cnbc.com/2024/11/04/data-centers-how-big-tech-intends-to-power-ais-thirst-for-energy.html A huge upswing in the number of data centers worldwide shows no signs of slowing down, prompting Big Tech to consider how best to power the artificial intelligence revolution. Some of the options on the table include a pivot to nuclear energy, liquid cooling for data centers and quantum computing. --- 3.) 5 Minutes with a Smart Person: Dan Amaro w/ E-Merge Real Estate from Ohio. Dan shares his story of success of becoming a full-time realtor and the steps he took to persevere. Learn more about Dan by following him on social media or sending an email to dan.amaro@e-merge.com. --- Our upcoming events and more: December 4: M&A Workshop in Scottsdale, AZ December 5-6: MASTERMIND LIVE in Scottsdale, AZ http://bit.ly/kernanmastermind December 11: Channel Program M&A Forum in Dallas, TX Check out Amy's weekly newsletter! Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news Kernan Consulting “Weekly Tips”! Sign up now: https://kernanconsulting.com/ Sponsor Memo: Since 2006, Kernan Consulting has been through over 30 transactions in mergers & acquisitions - and just this past year, we have been involved in six (6). If you are interested in either buying, selling, or valuation information, please reach out. There is alot of activity and you can be a part of it. For more information, reach out at kernanconsulting.com
Send us a textEpisode Summary: Join Joey Pinz in this engaging episode with Gary Pica at DattoCon 2024, where they dive into the key strategies for MSP growth in a transforming industry. Gary shares his insights on operational maturity, the changing dynamics of SMB demands, and how MSPs can seize new opportunities. This episode is packed with expert advice on running a successful business amidst the changing landscape of IT services.Top 3 Highlights:
Send us a textIn this episode, Joey Pinz dives into an insightful conversation with Bryan Smith, recorded live at the DattoCon event in Miami. Bryan shares his journey from the Northeast to building a game-changing solution for Managed Service Providers (MSPs), which eventually led to an acquisition by Kaseya. We explore the pivotal moments that took his company from solving internal problems to becoming an industry-wide tool.Top 3 Highlights:
The findings of a recent report highlight the challenges faced by C-suite executives regarding aging IT systems amidst a surge in AI adoption. While 90% of executives believe their technology is top-notch, nearly two-thirds acknowledge that outdated infrastructure poses significant issues, with many critical IT systems nearing the end of their life cycle. The report also reveals that although 75% of organizations are investing in AI and machine learning, less than half report a positive return on investment, raising concerns about cyber attack preparedness among executives.The episode also delves into a growing trend of cloud repatriation, as organizations grapple with unexpected costs and performance issues in cloud environments. A recent IDC report indicates that 50% of companies spent more on cloud services than anticipated, prompting some to transition specific workloads back in-house. The case of SaaS company 37Signals, which plans to save $10 million over five years by moving away from cloud services, exemplifies this trend. Sobel emphasizes the importance of differentiating between various levels of AI adoption, noting that many organizations may only be conducting small-scale experiments rather than full-scale implementations.Host Dave Sobel highlights the rising threat of voice-based AI scams, referencing a study from the University of Illinois that demonstrates how OpenAI's ChatGPT-4 can be exploited for financial scams with success rates between 20% to 60%. Additionally, he discusses a new threat campaign where hackers impersonate IT support on Microsoft Teams, urging organizations to implement training programs to raise awareness of evolving social engineering threats. The Cybersecurity and Infrastructure Security Agency (CISA) has also issued warnings about a large-scale spear-phishing campaign targeting federal executives, emphasizing the need for protective measures.Finally, the episode covers significant developments in automation and AI within the managed services sector, particularly at DattoCon, where Kaseya projected that up to 70% of repetitive tasks performed by managed service providers will be automated by 2026. Sobel also discusses Runway's innovative AI tool that customizes outreach to potential clients, reflecting a broader trend of leveraging AI to optimize sales processes. The episode concludes with a discussion on the general availability of Windows Server 2025, which introduces significant advancements and is positioned as a robust solution for on-premises and hybrid cloud deployments. Four things to know today00:00 Kyndryl Report Reveals Struggle with Aging IT as AI Adoption Soars but ROI Falls Short, Fueling Demand for Service Support04:18 Voice-Based AI Scams Rise as Study Shows ChatGPT Vulnerability; New Tactics on Microsoft Teams and Spear Phishing Surge06:20 At DattoCon, Kaseya Emphasizes Automation as Core to MSP Efficiency, Parallel to Runway's AI-Enhanced Sales Tactics08:50 Microsoft Launches Windows Server 2025 with Hybrid Enhancements as KnowBe4 Unveils New Security Training Post-Breach Supported by: https://www.huntress.com/mspradio/https://mspradio.com/engage/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
In this bonus TubbTalk episode, Richard speaks to Daniel Shone, the Co-Founder of Apex Computing, an MSP based in Manchester. He heads up the account management and sales and marketing teams. They have recently become Azure infrastructure certificated with the help of Pax8. Daniel tells Richard why he attends conferences like Dattocon, how the right vendors grow your MSP and what makes a good vendor relationship, as well as who they're currently working with.Daniel also shares his thoughts on why you shouldn't avoid your competitors, why he and his co-founder work with mentors, and what's coming next for Apex in terms of partnerships and growth.Mentioned in This EpisodeApex ComputingIT conference: DattoconPeer group: CompTIAPeer group: MG GroupCloud marketplace: Pax8PSA tool: HaloMDF FundingCybersecurity platform: Sonic WallIT and security platform: KaseyaPax8 Azure programme: KickstartCybersecurity stack: Apex Security SpherePeer group: SBS Network Group North WestIT and MSP Business Growth Expert: Ian LuckettHelping Ambitious MSPs to Scale to £1m: Stuart WarwickGrowth programme from Ian Luckett and Stuart Warwick: MSP MasteryCybersecurity platform: HuntressEnterprise cybersecurity solutions: Threat Locker(Zomentum)Quoting tool: SalesbuildrChannel Chief at Salesbuildr: James SteelCRO at Aabyss: Robert GibbonsDaniel Welling of Welling MSPDarren Strong at Scalable (workplace productivity software)CRM platform: HubSpot
Robert Gibbons is Chief Revenue Officer at Aabyss, and Troy Midwood is the Chief Technology Officer. This interview was recorded with Richard Tubb live at Dattocon in Dublin in June 2024.Robert and Troy shared their experiences in the IT sector, and explained why they believe it's important to attend conferences such as Dattocon, and why they even bring along their intern!Robert tells Richard what the MSP community means to him, the most valuable lesson he's learned, and what he would do differently if he was to start an MSP again tomorrow. Richard also asks Troy to share some advice for MSPs who are stuck in the mindset of ‘being a tech guy', why modern MSP owners need to change their attitude to achieve longevity, and what was true when Troy started in the industry that's still true today.Mentioned in This EpisodeIT conference: DattoconPodcast: Richard's interview with RobertBook: Marcus Sheridan: They Ask, You Answer: A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer, 2nd Edition, Revised and UpdatedCybersecurity accreditation: Cyber Essentials/Cyber Essentials+Quality management certification: ISO9001Environmental management certification: ISO14000Information security certification: ISO2700Peer group: SBSC Northwest GroupIT management platform: KaseyaPSA tool: AutotaskRMM tool: Datto RMMDocumentation tool: IT GlueCloud marketplace: Pax8IT conference: Pax8 Beyond (Denver)IT conference: Pax8 Beyond EMEA (Berlin)
In this episode of the podcast, host Dave Sobel discusses significant developments in the tech industry. Microsoft's Recall AI feature for Copilot Plus PCs has been delayed to address privacy and security concerns raised by privacy advocates and security experts. The delay indicates Microsoft's commitment to ensuring high standards of quality and security before making the feature available to users. A comparison is drawn between Microsoft's data recording approach and Apple's context-aware data handling strategy, highlighting a strategic difference that could influence market preferences.The episode also covers Kaseya DattoCon Europe, where Kaseya introduced new initiatives such as Kaseya 365 and partner programs aimed at empowering MSPs and enhancing cyber insurance coverage. The event showcased Kaseya's commitment to supporting its partners and driving growth in the MSP market. Additionally, the partnership between Spectra and Ingram Micro to enhance cyber insurance solutions and cyber resilience warranties was discussed, emphasizing the importance of collaboration in strengthening cybersecurity measures.Dave Sobel delves into VMware's $600 million revenue decline following Broadcom's transition to a subscription model, highlighting the challenges faced during major business model transitions. The revenue drop underscores the shift towards subscription licensing for long-term stability and growth, despite short-term revenue impacts. The episode also explores Apple's AI strategy, client-oriented IT approaches, and Google's innovative traffic solutions, providing insights into key developments shaping the tech industry.In the segment on big ideas, the episode discusses Apple's focus on personalization and performance in AI, the importance of client-oriented IT practices for improving customer service, and Google's green light product for optimizing traffic flow. The discussions offer valuable insights into the evolving landscape of technology and the strategic considerations that tech companies and IT professionals need to address. The episode concludes with a preview of upcoming episodes featuring discussions on AI strategy, customer relationships, and technology at the border, providing a glimpse into the diverse topics covered in the Business of Tech podcast. Four things to know today00:00 Microsoft's Recall AI Delayed for Copilot Plus PCs, Highlights Privacy and Security Challenges01:57 Kaseya DattoCon Europe: Kaseya 365 Growth, New Partner Initiatives, and Cyber Insurance Enhancements06:20 VMware Sees $600 Million Revenue Decline Amid Broadcom's Transition to Subscription Model07:49 Weekend Reads: Apple's AI Strategy, Client-Oriented IT, and Google's Traffic Solutions Supported by: https://www.bitdefender.com/business/products/msp-security-solutions.htmlhttps://www.coreview.com/msp All our Sponsors: https://businessof.tech/sponsors/ Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
Today's podcast is from a keynote I gave in Washington D.C at DattoCon! I talk about two main things... the marketing variable in B2B environments and where we are at in managing people. I also discuss things like why LinkedIn is on fire right now, what I say to people when they ask me, "What's the R.O.I of social media?", and why we need to bring humanity to the workplace! ENJOY! --- Send in a voice message: https://podcasters.spotify.com/pod/show/garyvee/message
In this episode of "The Business of Tech," Dave Sobel covers four key topics. First, he discusses the cost of AI innovation, specifically focusing on Microsoft's GitHub copilot service, which is reportedly costing the company up to $80 per user per month. Despite the high costs, Microsoft's strategy is to build a dedicated user base and potentially increase prices in the future. The second topic explores California's new tech laws and their implications for MSPs and businesses. Next, Dave decodes the security profile of Microsoft's copilot in 365. Lastly, he reviews the hits and misses of last week's DattoCon.Four things to know today00:00 The Cost of AI Innovation: Microsoft's GitHub Copilot and the Race for Profitability04:48 California's New Tech Laws: What They Mean for MSPs and Businesses06:53 Decoding the Security Profile of Microsoft's CoPilot in 36509:17 The Hits and Misses of Last Week's DattoConAdvertiser: https://mspglobal.com/ CODE MSPRADIOhttps://rfcode.com/mspradio/ CODE MSPRADIO for 30% offLooking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Support the show on Patreon: https://patreon.com/mspradio/Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.comFollow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftech
In this episode of the Business of Tech, we discuss the latest announcements at DattoCon, where Kaseya introduced AI-based automation functionality called Cooper Bots. These bots aim to improve productivity by handling tasks like onboarding new users and rotating passwords. Microsoft also announced the third generation of OneDrive, featuring AI-powered co-pilot integration and improved file sharing and management for businesses. Additionally, Google Assistant is getting an AI-powered update called Assistant with BARD, which allows it to handle a broader range of questions and tasks using generative AI technologies. Tune in to learn more about these advancements and their implications for the business world.Three things to know today00:00 AI Takes Center Stage in New Announcements at DattoCon03:44 Male Attendees Overwhelm Grace Hopper Celebration: Why This Matters for everyone05:13 The OODA Loop in Business: Agile Thinking for an AI-Dominated MarketThis is the Business of Tech.Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Support the show on Patreon: https://patreon.com/mspradio/Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.comFollow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftech
Today's episode of the GaryVee Audio Experience is a continuation of yesterday's episode! I participated in an awesome fireside chat at DattoCon 2022 and we discussed a wide range of topics. We talk about why your personal opinion is often times not a good business strategy, how you can take advantage of Web 3.0, why so many business owners get stuck "micro managing", challenges that come with running a family business, what I spend most of my time on and much, much more! Enjoy! Let me know what you thought! Check out my new NFT project: veefriends.com Join the VeeFriends Discord: https://discord.gg/veefriends Tweet Me! @garyvee Text Me! 212-931-5731 My Newsletter: garyvee.com/newsletter
Today's episode of the GaryVee Audio Experience is from a keynote I gave recently in Washington D.C at DattoCon 2022! I talk about two main things... the marketing variable of 2023 in B2B environments and where we are at in managing people in 2023. I also discuss things like why LinkedIn is on fire right now, what I say to people when they ask me, "What's the R.O.I of social media?", and why we need to bring humanity to the workplace! Enjoy! Let me know what you thought! Check out my new NFT project: veefriends.com Join the VeeFriends Discord: https://discord.gg/veefriends Tweet Me! @garyvee Text Me! 212-931-5731 My Newsletter: garyvee.com/newsletter
Dopo tre anni dall'ultima edizione, è tornato DattoCon, l'evento annuale dedicato al mondo Datto, nonché uno degli eventi mondiali di riferimento per gli MSP. Di cosa si è parlato? Qual è il futuro delle soluzioni Datto? Quali sono gli sponsor più interessanti? Ce lo raccontano Andrea Veca, Managing Director di Achab, e Claudio Panerai, Director of Portfolio di Achab, per la rubrica “Mondo MSP”. Tutti i dettagli sul sito di RadioAchab.
Deze week in Techzine Talks bespreken we de wereld van MSP's. De aanleiding hiervoor is dat Sander recent bij DattoCon van Datto is geweest. Dat bedrijf richt zich volledig op MSP's. We bespreken in het algemeen hoe de markt eruit ziet voor MSP's. Hierbij besteden we vanzelfsprekend de nodige aandacht aan Kaseya en Datto, maar het gaat ons toch vooral om de algehele stand van zaken in de markt. Welke software is geschikt voor MSP's? Hoe selecteer je als MKB'er een goede MSP? En wat mag je wel en niet verwachten van een MSP.Het is een goede tijd om MSP te zijn, is de heersende opinie. MSP's hebben veel kansen om te groeien, omdat er steeds meer vraag komt naar hun diensten. Dit is onder andere het gevolg van de toenemende complexiteit van IT-omgevingen en de continu aanwezige securityvraagstukken. Deze kansen brengen echter ook de nodige uitdagingen met zich mee. MSP's moeten goed kijken naar hoe zij hun dienstverlening richting klanten inrichten. Als het voor klanten complexer wordt, dan wordt het voor MSP's zelf immers ook complexer. Tel daarbij op dat meer concurrentie op de markt ook de prijzen onder druk kan zetten en MSP's moeten echt even goed nadenken met welke oplossingen ze de markt op willen.Tijdens DattoCon was de boodschap natuurlijk dat MSP's er goed aan doen om het IT Complete-platform van Kaseya in hun aanbod op te nemen. Kaseya heeft Datto recent overgenomen en is vast van plan om de beste onderdelen van Datto te integreren in dat platform. Tijdens deze aflevering van Techzine Talks zullen we ook dat bespreken. Voor een uitgebreid verslag van wat Kaseya in het algemeen van plan is en wat het van plan is met Datto, verwijzen we je naar dit artikel.
Erick and Rich sum up the action and mood at Datto's first partner event since being acquired by Kaseya, urge you to charge for assessments instead of give them away, and marvel at the record-setting 1,109 pint Negroni recently poured in Bangkok. Articles referenced in this episode: Optimism and Wariness Among Datto Partners as DattoCon 2022 Concludes Thai hotel sets Guinness world record with largest Negroni cocktail
Though Matt and Rich don't know exactly what wobblypop is, they both have a strong hunch they'd enjoy it, thanks to input on the topic from this week's returning guest host, Scott Beck, of BeckTek. Scott's a Datto partner, so he has plenty of thoughts to share during an in-depth look at this week's DattoCon event, what was announced there, and how the channel pros in attendance reacted. Scott's also a security-first MSP, so he has plenty to contribute during an informative conversation with Matt Brennan, SonicWall's North American channel chief, about the surprisingly less than totally depressing state of the security landscape per SonicWall's latest cyber threat report. Cheers! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-239-over-wobblypop Topics and Related Links Mentioned: Kaseya Has Investments, Not Cuts, Coming After Datto Purchase - https://www.channelpronetwork.com/news/kaseya-has-investments-not-cuts-coming-after-datto-purchase Optimism and Wariness Among Datto Partners as DattoCon 2022 Concludes - https://www.channelpronetwork.com/news/optimism-and-wariness-among-datto-partners-dattocon-2022-concludes Kaseya Finalizing Post-Purchase Integration with Datto - https://www.channelpronetwork.com/news/kaseya-finalizing-post-purchase-integration-datto Datto Has EDR, Managed SOC, and SASE Solutions Arriving Soon - https://www.channelpronetwork.com/news/datto-has-edr-managed-soc-and-sase-solutions-arriving-soon Mid-Year Update to the SonicWall 2022 Cyber Threat Report - https://www.sonicwall.com/2022-cyber-threat-report/ Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi
Join us for this MSP Dispatch Special Report covering the recent controversial marketing efforts by SuperOps.ai. Ray Orsini interviews Matt Fox, Drew Hackworth, and Scott Serafin for their reactions on the Flash Mob that happened at DattoCon. Additionally, Ray interviews the CEO of SuperOps.ai, Arvind Parthiban, to get a direct response regarding the intentions behind this viral marketing campaign. MSP Dispatch is your source for news, community events, and commentary in the MSP channel. Hosted by: Ray Orsini 0:00 Intro 0:54 MSP Reactions with Matt Fox and Drew Hackworth 8:56 MSP Reactions with Scott Serafin 13:56 Interview with SuperOps.ai CEO & Co-founder Arvind Parthiban 37:11 Sign-off Open Letter to SuperOps.ai Reddit Post: https://www.reddit.com/r/msp/comments/u3l6qt/an_open_letter_to_superopsai/ Give us your feedback by emailing news@mspmedia.tv Connect with our hosts: - Tony Francisco: https://www.linkedin.com/in/tonyjfrancisco/ - Ray Orsini: https://www.linkedin.com/in/rayorsini/ Connect with our guests: Matt Fox: https://www.linkedin.com/in/matthewffox/ Drew Hackworth: https://www.linkedin.com/in/drewhackworth/ Scott Serafin: https://www.linkedin.com/in/serafinscott/ One Man MSP Discord Server: https://discord.gg/ombmsp Arvind Parthiban: https://www.linkedin.com/in/arvind-parthiban/ Be sure to follow us on social media: Facebook: https://www.facebook.com/mspmediatv/ Twitter: https://twitter.com/mspmediatv LinkedIn: https://www.linkedin.com/company/mspmediatv/ Instagram: https://www.instagram.com/mspmediatv Reddit: https://www.reddit.com/r/mspmedia Discord: https://discord.gg/Hc7b55cJPF
Join us for this MSP Dispatch Special Report covering the recent controversial marketing efforts by SuperOps.ai. Ray Orsini interviews Matt Fox, Drew Hackworth, and Scott Serafin for their reactions on the Flash Mob that happened at DattoCon. Additionally, Ray interviews the CEO of SuperOps.ai, Arvind Parthiban, to get a direct response regarding the intentions behind this viral marketing campaign. MSP Dispatch is your source for news, community events, and commentary in the MSP channel. Hosted by: Ray Orsini 0:00 Intro 0:54 MSP Reactions with Matt Fox and Drew Hackworth 8:56 MSP Reactions with Scott Serafin 13:56 Interview with SuperOps.ai CEO & Co-founder Arvind Parthiban 37:11 Sign-off Open Letter to SuperOps.ai Reddit Post: https://www.reddit.com/r/msp/comments/u3l6qt/an_open_letter_to_superopsai/ Give us your feedback by emailing news@mspmedia.tv Connect with our hosts: - Tony Francisco: https://www.linkedin.com/in/tonyjfrancisco/ - Ray Orsini: https://www.linkedin.com/in/rayorsini/ Connect with our guests: Matt Fox: https://www.linkedin.com/in/matthewffox/ Drew Hackworth: https://www.linkedin.com/in/drewhackworth/ Scott Serafin: https://www.linkedin.com/in/serafinscott/ One Man MSP Discord Server: https://discord.gg/ombmsp Arvind Parthiban: https://www.linkedin.com/in/arvind-parthiban/ Be sure to follow us on social media: Facebook: https://www.facebook.com/mspmediatv/ Twitter: https://twitter.com/mspmediatv LinkedIn: https://www.linkedin.com/company/mspmediatv/ Instagram: https://www.instagram.com/mspmediatv Reddit: https://www.reddit.com/r/mspmedia Discord: https://discord.gg/Hc7b55cJPF
Meet Renee, a high school friend of mine, and her husband Vincent. Together they co-founded Renee Vincent, a boutique retained search firm specializing in C-Level executive placements. Website: https://reneevincent.win ======= Upcoming Conferences ASCII MSP Success Summit 2021: https://asciievents.com/ DattoCon – A Virtual Experience: https://www.dattocon.com/ ======= Sponsors & Affilitates: Presenting Sponsor – NetAlly: https://www.netally.com/ Live Video […]
In this interview, Richard speaks to Chris Tate, global strategic alliance director at MYKI. The company offers a two-factor authentication and password management solution specifically designed for MSPs, MSSPs and VARs. Chris worked in multiple MSP businesses as a service manager, a technical director, and a Director of Product Strategy. He also founded the Totally MSP website and worked as the former Business Development Director at Datto. He's also a long-time member of CompTIA, the UK channel community, and currently serves on the Executive Council. In 2020, he was the CompTIA UK Spotlight award winner. They talk about how MYKI works, why they don't store any passwords anywhere, even in the cloud and which platforms it works on. Chris also explains the consequences of bad password management. Chris also talks through deploying the tool to multiple client sites, reconfiguring MYKI to protect your data, the MFA and Guard features, and why all managed service providers should use a password manager themselves. Mentioned in This Episode https://www.dattocon.com/ (DattoCon) https://www.lastpass.com/ (Last Pass) https://keepass.info/ (KeePass) https://www.n-able.com/ (N-able RMM) Google Authenticator: https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en_GB&gl=US (Android) and https://apps.apple.com/us/app/google-authenticator/id388497605 (iOS) https://authy.com/ (Authy) https://support.myki.com/en/ (MYKI resources) https://myki.com/free-tools/password-generator (MYKI Password Generator) https://myki.com/free-tools/was-i-hacked (MYKI Hack Checker) https://www.tubblog.co.uk/techtribe/ (The Tech Tribe)
Guest: Mike Smith: https://mikenation.net Mike and I talk about past conferences; what we loved and what we didn’t; and how we will approach both in-person and virtual conferences the rest of this year and next. ASCII MSP Success Summit 2021: https://asciievents.com/ DattoCon – A Virtual Experience: https://www.dattocon.com/ Techcon Unplugged 2021: www.techconunplugged.com ======= Other Items Mentioned […]
In this week’s episode Do you feel uncomfortable about submitting a quote in a proposal or increasing your prices? Many MSPs worry about this, but this week Paul explains why you should always be the most expensive MSP in town Speaking of proposals, how do you stop wasting time submitting proposals to people you never hear from again? This week’s featured guest talks about the importance of capturing your prospect’s ‘story’ before and during the process of creating a proposal And live events have finally returned! Heard about DattoCon 21? It’s back, bigger and better, for 3 days in October. Now as a hybrid event, you can win either a place at the event in Seattle or VIP places for the virtual experience – just for listening Featured guest Thank you to Reuben Swartz from Mimiran for joining Paul to talk about how MSPs can create better proposals. A software engineer to who accidentally became a sales and marketing consultant. He built Mimiran, the CRM for solo consultants who love serving clients but hate selling, the CRM he wished he’d had when he was trying to use tools built for his much bigger clients. When not working, Reuben is probably trying to keep up with his wife, his twins or his dog. Connect with Reuben on LinkedIn. Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert Paul recommended the productivity app TextExpander Producer James told you about the chance to win access to the huge DattoCon 21 event. Find out more and enter, (before midnight UK time September 5th). While talking about creating better proposals, Paul’s guest recommended their ‘fill-in-the-blank’ template on the Mimiran site Many thanks to Jamie Warner, CEO of eNerds and Invarosoft for recommending the book
In this week’s episode Do you feel uncomfortable about submitting a quote in a proposal or increasing your prices? Many MSPs worry about this, but this week Paul explains why you should always be the most expensive MSP in town Speaking of proposals, how do you stop wasting time submitting proposals to people you never hear from again? This week’s featured guest talks about the importance of capturing your prospect’s ‘story’ before and during the process of creating a proposal And live events have finally returned! Heard about DattoCon 21? It’s back, bigger and better, for 3 days in October. Now as a hybrid event, you can win either a place at the event in Seattle or VIP places for the virtual experience – just for listening Featured guest Thank you to Reuben Swartz from Mimiran for joining Paul to talk about how MSPs can create better proposals. A software engineer to who accidentally became a sales and marketing consultant. He built Mimiran, the CRM for solo consultants who love serving clients but hate selling, the CRM he wished he’d had when he was trying to use tools built for his much bigger clients. When not working, Reuben is probably trying to keep up with his wife, his twins or his dog. Connect with Reuben on LinkedIn. Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert Paul recommended the productivity app TextExpander Producer James told you about the chance to win access to the huge DattoCon 21 event. Find out more and enter, (before midnight UK time September 5th). While talking about creating better proposals, Paul’s guest recommended their ‘fill-in-the-blank’ template on the Mimiran site Many thanks to Jamie Warner, CEO of eNerds and Invarosoft for recommending the book
In this week’s episode Want your MSP to stand out in the crowd and really be noticed? There is a solution that involves your car and a LOT of vinyl plastic. Check out Paul’s brilliant tried and tested method for making a lot of noise and being seen in the marketplace Also, did you know your MSP needs a Star Wars-esq opening scrolling story? Okay, maybe not literally yellow text fading into the distance, but Paul explains how creating the right backstory can set up your MSP for increased growth Plus on the show this week, Paul’s featured guest explains exactly how he grew his MSP and navigated some very challenging times Featured guest Thank you to Nick Moran from Powernet for joining Paul to talk about how he grew his MSP to have offices in 3 cities and 85 staff. After co-founding Evolve IT back in 1993 and merging with Powernet in 2019, Nick still looks the same as he did at 18(!). He loves his music, kebabs and travelling with the family. Connect with Nick on LinkedIn. Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert Producer James told you about a forthcoming chance to win access to the huge DattoCon 21 event Many thanks to the business guide Steve Preda for recommending the book High Output Management by Andy Grove On August 31st Paul will be joined by Reuben Swartz from Mimiran, talking about how to create better MSP proposals Got a question from the show? Email Paul directly: hello@paulgreensmspmarketing.com Episode transcription Voiceover: Fresh every Tuesday for M`SPs around the world. This is Paul Green’s MSP Marketing podcast. Paul Green: Hi. Hello and welcome back to the show. Here’s what we’ve got in store for you today. Nick Moran: Once that client lift and they outsourced direct to the vendor, we have to look for a new revenue opportunity. Paul Green: We’re also going to be talking about your backstory today, your origin story, how you came to be the owner of the business. This is a nice follow-up to something we did in last week’s show about wheth
In this week’s episode Want your MSP to stand out in the crowd and really be noticed? There is a solution that involves your car and a LOT of vinyl plastic. Check out Paul’s brilliant tried and tested method for making a lot of noise and being seen in the marketplace Also, did you know your MSP needs a Star Wars-esq opening scrolling story? Okay, maybe not literally yellow text fading into the distance, but Paul explains how creating the right backstory can set up your MSP for increased growth Plus on the show this week, Paul’s featured guest explains exactly how he grew his MSP and navigated some very challenging times Featured guest Thank you to Nick Moran from Powernet for joining Paul to talk about how he grew his MSP to have offices in 3 cities and 85 staff. After co-founding Evolve IT back in 1993 and merging with Powernet in 2019, Nick still looks the same as he did at 18(!). He loves his music, kebabs and travelling with the family. Connect with Nick on LinkedIn. Show notes Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert Producer James told you about a forthcoming chance to win access to the huge DattoCon 21 event Many thanks to the business guide Steve Preda for recommending the book High Output Management by Andy Grove On August 31st Paul will be joined by Reuben Swartz from Mimiran, talking about how to create better MSP proposals Got a question from the show? Email Paul directly: hello@paulgreensmspmarketing.com Episode transcription Voiceover: Fresh every Tuesday for M`SPs around the world. This is Paul Green’s MSP Marketing podcast. Paul Green: Hi. Hello and welcome back to the show. Here’s what we’ve got in store for you today. Nick Moran: Once that client lift and they outsourced direct to the vendor, we have to look for a new revenue opportunity. Paul Green: We’re also going to be talking about your backstory today, your origin story, how you came to be the owner of the business. This is a nice follow-up to something we did in last week’s show about wheth
Abstract: CIS Control 3 is Data Protection and data is pretty much what's at stake for a high percentage of cyber attacks. Data is more valuable than oil and it fuels many organizations. Many of the baseline security recommendations from all of the security frameworks out there now recommend, or REQUIRE if you're in a regulated industry such as healthcare, that certain things like full disk encryption are simply put into place no matter your risk profile. Much of what's in the Data Protection Control represents the modern reality of cybersecurity.Note: we split up Data Protection into two shorter podcasts (about 20 minutes each) and therefore, you will see a "part 1 & part 2". Part 2 focuses in depth into CIS Control 3 and the Safeguards 3 - 7 (formerly called sub controls).Co-hosts in part 2 are: Ryan Weeks, CISO of Datto and Wes Spencer, CISO of Perch Security.Ryan Weeks: https://www.linkedin.com/in/ryanweeks/Wes Spencer: https://www.linkedin.com/in/wesspencer/Sponsor: Datto - https://www.datto.com/Rob Rae, SVP of Business Development: https://www.linkedin.com/in/robtrae/DattoCon: https://seattle.dattocon.com/
Eric joins the fun today to talk about hiring your first salesperson and how to grow your team. We also talk about DattoCon and whether MSPs should get on the new app; Clubhouse
Richard speaks to Datto executives, Ryan Weeks, Emily Glass, Mark Simon and Christian Nagele, live from DattoCon 19 in Paris.
Si è appena concluso Dattocon 2010 l'evento europeo di Datto. 850 MSP da 25 paesi diversi. Trenta italiani di cui hanno due ricevuto l’ambito Datto d’oro come migliori partner. 35 sponsor. Scopriamo che cosa c’è stato di interessante in questa due giorni tecnologica. Tutti i dettagli sul sito di RadioAchab.
It's always great to catch up with my old friend Vince Tinnirello. Vince Tinnirello Vince is the Managing Director of Anchor Network Solutions, a Denver-based managed IT service provider, founded in 2002. He is the immediate past Chair of the CompTIA Managed Services Community, and very passionate about the IT Services industry and the service Anchor delivers to its clients. Vince lives in the foothills of Denver, and when not working enjoys skiing, climbing, mountain biking and golf. He recently completed his goal to summit all of Colorado’s 55 mountains above 14,000 feet and to ski in Japan. After spending many years with Marriott, Vince moved to the IT industry and realized that lots of technicians aren't very good with the personal side of business. So he went to work training and guiding his employees to support his brand. Vince tells a great story about climbing all the major mountain peaks in Colorado (some more than once). Of course that leads to a discussion of relaxing your brain and recharging your batteries. Vince is also a big advocate (and member) of Peer Groups. Even with a three million dollar business, Vince finds value in meeting with other business owners to talk about their challenges and victories. Here he talks about the peer session tracks that he manages for DattoCon. In general, we have a fun conversation about client engagement, employee management, and peer level relationships.
Carolyn and Seth welcome John Tippett, VP of Product at Datto Networking, to talk about some of the main themes that emerged at this year's DattoCon event. John talks about the increased investment activity taking place in the MSP space, the need for MSPs to improve their cybersecurity approach, and the importance of networking as emerging technologies continue to hit the market.
Carolyn and Seth welcome John Tippett, VP of Product at Datto Networking, to talk about some of the main themes that emerged at this year's DattoCon event. John talks about the increased investment activity taking place in the MSP space, the need for MSPs to improve their cybersecurity approach, and the importance of networking as emerging technologies continue to hit the market.
Si è appena svolta a San Diego, DattoCon, la conference annuale degli utilizzatori di Datto. 2300 MSP, 92 sponsor, 200 persone dallo staff di Datto. Che cosa è stato presentato di particolarmente interessante? Sia da parte di Datto, sia da parte degli sponsor? Ne parliamo con Cristian Valeriani e Alessio Urban. Tutti i dettagli sul sito di RadioAchab.
On its inaugural episode, VAR Staffing's co-Founder James Bier talks about one of the company's favorite events: Datto Inc..The event has morphed into MORE than just a vendor conference. It now features bootcamps, keynotes from executives, and has multiple showcases for new product enhancements. DattoCon19 has become a channel focused-thought leadership event and for part one of this podcast, James sits down to introduce Jon Katz, Director of Operations at LISS Consulting Corp. to talk about DattoCon and how their partnership came about.#DattoCon19 #VARStaffing
On its inaugural episode, VAR Staffing's co-Founder James Bier talks about one of the company's favorite events: Datto Inc..The event has morphed into MORE than just a vendor conference. It now features bootcamps, keynotes from executives, and has multiple showcases for new product enhancements. DattoCon19 has become a channel focused-thought leadership event and for part two of this podcast, James sits down to introduce Jon Katz, Director of Operations at LISS Consulting Corp. to talk about the company's staff, F1 Simulators and how LISS has been able to streamline their recruiting, through VAR Staffing’s guidance.#DattoCon19 #VARStaffing
Richard speaks with Matt Richards, Chief Marketing Officer, Pete Jaworski, Product Manager, and Adam Stewart, Senior Vice President of Engineering at Datto, which provides business continuity and management.
Impressioni a caldo su Dattocon, la convention europea organizzata da Datto. 500 MSP da tutta Europa, ventitré sponsor e una vagonata di spunti interessanti. Con l’aiuto di Paolo Maladosa, Davide Carrara e Alessio Urban distilliamo a caldo, direttamente da Barcellona, il meglio dell’evento. Tutti i dettagli sul sito di RadioAchab.
How many IT conferences do you attend throughout the year? How many money are you spending going to IT Nation, MSP World, DattoCon, GlueCon every single year? Are you getting value from this investment? In this edition of the "From The Driver's Seat," we crack the seal on how much money are you wasting attending conferences when you could be putting that money towards connecting with your target audience and investing in marketing. Connect with Stuart at https://www.ulistic.com
Bet you didn’t how to turn rubber ducks into money-makers, did you? Well, you will after you’ve heard ChannelPro managing editor Colleen Frye chat with Matt and Rich about her recent profile of marketing guru Robin Robins. And that comes after a recap of everything important from this week’s ConnectWise Automation Nation show, Datto’s DattoCon 2018 event, and Hewlett Packard Enterprise’s Discover conference. Listen in! It’ll make bath time lots of fun. Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe via RSS in almost any podcast app using this link: http://www.channelpronetwork.com/rss/cpw Show Information: Episode #: 082Title: Rubber Ducky, You're the OneDuration: 1:36:21File size: 44.2MBRegulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor Topics and Related Links Mentioned: ConnectWise Has Versions of its Unite Solution for Security and BDR in Development Five Forthcoming Stories from ConnectWise Datto Announces New Name for RMM System, New BDR Capabilities at DattoCon18 Hewlett Packard Enterprise Makes GreenLake Flex Capacity Program Available to Partners Hewlett Packard Enterprise to Drop $4 Billion in the Intelligent Edge The Robin Robins Effect Matt's Tech Pick: HPE Edgeline EL1000 and EL4000 Rich's ICYMI preview and peek ahead at the news week to come
In this edition of the Channel Partners podcast, Craig and Kevin welcome Rob Rae, vice president of business development at Datto. Rae breaks down his company's recently completed DattoCon event, answers partners' questions about Datto's merger with Autotask and talks about the growing importance of cybersecurity for MSP businesses. Also on the show is Ed Basart, chief strategist for InSpeed Networks. Basart takes us on a ride through telecom history, describing how he came to found ShoreTel and, more recently, InSpeed. You'll learn about the unique opportunities you'll have at the company's booth at the upcoming Channel Partners Evolution. All that, plus Kevin lives out his dream of anchoring the evening news!
Now, sadly, a duo instead of part of a trio, Matt and Rich blitz through several weeks of news, including the launch of Datto’s managed power product and partner marketing platform; the much-discussed demo of a Datto VDI solution at DattoCon 2017; Continuum’s acquisition by Thoma Bravo, the same private equity firm that owns competitor SolarWinds MSP; and ConnectWise’s ambitious plan to build a Lego-like customizable management platform for multiple kinds of technology solution provider. Then Matt takes a look at some gaming hardware and software news from the E3 show, Datto CEO Austin McChord discusses IP cameras and IPOs in a recorded interview segment, and Matt showcases a failed Nintendo virtual reality product from his tech museum and some successful HP gaming notebooks. Listen closely, and you’ll also learn why getting lead generation assistance from Bill and Ed is a bad idea. Be excellent to each other, listeners! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe via RSS in almost any podcast app using this link: http://www.channelpronetwork.com/rss/cpw Show Information: Episode #: 049Title: Bill & Ed's Excellent AdventureDuration: 1:38:05File size: 44.9MBRegulars: Rich Freeman - Senior News Editor, Matt Whitlock - Technology Editor Topics and Related Links Mentioned: Datto Adding Power Distribution Unit and RMM Integration to its Networking Product Line The Surprise Hit of DattoCon 2017 is a Product that Doesn’t Even Exist Datto Offers Free Marketing Automation Tool to its Partners Continuum CEO: Acceleration and Acquisitions Are Up Ahead ConnectWise’s Strategic Vision Is All About Legos Where's Joel? Matt's Museum Pick: Nintendo VirtualBoy Matt's Tech Pick: HP OMEN Laptop Rich's ICYMI and What's Up This Week preview
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