Peter Lohmann and Russell Lowery discuss small business, property management, entrepreneurship, and general real estate topics.
In this episode, I am joined by Wolfgang Croskey, Co-Founder of Crane. We discuss:(00:00:00) - Intro(00:01:10) - Crane applications(0:03:53) - Is AI a threat?(00:09:38) - AI tools available in the marketplace(00:22:24) - Phones and Phone Systems(00:31:02) - Crane(00:42:27) - Churn data and dashboard visualizations(00:53:41) - 2025 PM conferencesLearn more & connect with me here:Crane, the private community for property management business owners.My Free PM NewsletterRL Property ManagementLearn more and connect with Wolfgang here: Wolfgang on LinkedInWolfgang on X Links to tools mentioned on this episode:Crane — https://www.joincrane.coZapier — https://zapier.comCalendly — https://calendly.comJotform — https://www.jotform.comAuto-GPT — https://github.com/Torantulino/Auto-GPTAutoGen — https://microsoft.github.io/autogenMicrosoft Copilot — https://copilot.microsoft.comGrok — https://grok.comSmith.ai — https://smith.aiShowMojo — https://www.showmojo.comAppFolio — https://www.appfolio.comBuildium — https://www.buildium.comNotion — https://www.notion.soTenant Turner — https://www.tenantturner.comRingCentral — https://www.ringcentral.comZoom — https://zoom.usGoogle Looker Studio — https://lookerstudio.google.com The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Andrew Smallwood, Chief Customer Officer at Second Nature. We discuss:(00:00:00) - Intro(00:02:25) - Special product launch: Group Rate Internet(00:07:36) - Where in the resident cycle does this get implemented?(00:14:42) - Sponsor: Second Nature(00:15:47) - Choosing ISPs(00:21:17) - Internet speeds(00:24:25) - Price increases & billing(00:29:26) - Second Nature's approach to building this product(00:45:01) - What PMs can expect in terms of release Learn more & connect with me here:Crane, the private community for property management business owners.My Free PM NewsletterRL Property ManagementLearn more and connect with Mark here: Andrew on LinkedInSecond Nature Triple Win Property Management Podcast The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Mark Brower, Owner of Mark Brower Properties We discuss:(00:00:00) - Intro(00:01:18) - How PMs can create the most value(00:11:58) - Additional revenue streams for PMs through asset management(00:15:01) - Sponsor: Lineage(00:23:58) - Gauging performance via metrics(00:30:11) - Offering “unlimited services”(00:35:10) - What's the closer in this offering?(00:52:18) - Effective communication with ownersLearn more & connect with me here:Crane, the private community for property management business owners.My Free PM NewsletterRL Property ManagementLearn more and connect with Mark here:Mark on LinkedInMark Brower Properties The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Jay Parsons, Principal & Head of Investment Strategy at Madera Residential We discuss: (00:00:00) - Intro (00:02:00) - Jay's background and career (00:05:06) - The impact of the shift toward professional property management (00:08:24) - How do large institutional landlords think about property management vs. single-home owners? (00:10:32) - Have owners become more involved over time? (00:13:05) - Leasing expectations (00:16:50) - State & Local regulations (00:22:21) - Section 8 reform (00:28:39) - Major takeaways from the PM Trends Survey (00:31:13) - How can Property Managers put themselves in the best light in the eyes of regulators and the general public? (00:37:38) - What should PMs expect over the next 4 years? (00:40:41) - How would you improve the survey for next time? Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Jay here: Jay on X Jay on LinkedIn Jay's newsletter The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Matthew Whitaker, Founder & CEO of Evernest We discuss: (00:00:00) - Intro (00:01:28) - integrating 9k doors into a large management company (00:04:18) - Communications with property owners (00:06:44) - Capital deployment plans (00:09:32) - Scaling challenges (00:13:09) - Growing into new markets (00:15:36) - Resources for listeners Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Matthew here: Matthew on LinkedIn Evernest The Evernest Property Management Show Book: No Man's Land https://amzn.to/3Ch9tiz The PM Trends Report: https://www.leadsimple.com/pm-trends-report The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
PM Trends Report In this episode, I am joined by Jordan Muela, CEO of LeadSimple. We discuss: (00:00:00) - Intro (00:01:54) - Reflecting on the PM Trends report & survey findings (00:08:00) - The Buyer's Pyramid (00:12:17) - Maintenance and repairs discussion in converting leads (00:14:39) - Aligning expectations (00:21:04) - Impacts on renewal rates (00:25:44) - Increasing lease-up times (00:28:50) - Property Management control (00:35:56) - Communication and response times (00:39:35) - PM companies vs. SaaS companies (00:44:43) - Industry growth Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Jordan here: Jordan on X The Profitable Property Management Podcast Jordan on LinkedIn The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Jon Matzner. We discuss our new podcast, called Lazy Leverage! We discuss: (00:00:00) - Intro (00:01:08) - Updates and announcements (00:03:28) - Introducing Lazy Leverage (00:06:55) - Twitter/X (00:20:31) - The Email disagreement (00:28:37) -Tool Recommendations Building your own yacht article: https://mailchi.mp/e2d02a4dcc8a/creating-your-own-yacht Listen to the Lazy Leverage Podcast PLAUD.ai Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Jon here: Jon on X The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Kyle Triplett, SVP of Product at Appfolio. We discuss: (00:00:00) - Intro (00:01:45) - Kyle's background and career (00:07:37) - Appfolio's approach to shipping fast and often (00:11:49) - Sponsor - Appfolio (00:13:22) - Why is the SMB space so attractive to Appfolio? (00:18:01) - What are some features or products that many folks aren't aware of? (00:22:20) - FolioSpace (00:24:20) - Sponsor - Property Meld (00:25:39) - Where are we headed with AI? (00:35:26) - How do you know when a new product is ready for release? (00:40:16) - What caused Stack to get momentum and come to market? (00:44:18) - How do you evaluate core values? Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Kyle here: Kyle on LinkedIn Appfolio The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by John Wilson, CEO of Wilson Plumbing & Heating We discuss: (00:00:00) - Intro (00:03:00) - John's career and background (00:14:33) - How have you structured your organization? (00:20:26) - Sponsor - Rentvine (00:21:52) - What's your position on EOS? (00:24:37) - Optimizing phone strategies (00:35:00) - Developing an AI receptionist (00:41:02) - Sponsor - PlanOmatic (00:42:15) - Applying the theory of constraints as an owner (00:56:01) - Where is all of your marketing spending going? Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with John here: Owned & Operated The Owned and Operated Podcast John on LinkedIn The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Charles Riska, Senior Vice President at Associa We discuss: (00:00:00) - Intro (00:01:45) - Charles' career and background (00:03:38) - What makes Rhome different from other groups in the industry? (00:12:24) - Property Manager brand value (00:16:52) - Sponsor - Second Nature (00:18:29) - Keeping people incentivized (000:24:06) - What are the most important metrics to understand the success of an acquisition? (00:28:16) - Sponsor - Rentvine (00:29:42) - What are some tangible steps to maximize the value of a company if someone is looking to sell? (00:42:15) - How has M&A in property management changed over the last 6 months? (00:47:15) - What considerations should an owner have when selling their business? (00:51:20) - Scaling and growth Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Charles here: Associa Rhome Charles on LinkedIn The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Matthew Tandy, CEO of Formatic Property Management. We discuss: (00:00:00) - Intro (00:02:04) - Matt's career and background (00:09:12) - Where is the opportunity for PM right now? (00:12:07) - How did you grow to 3500 units? (00:20:15) - Sponsor - PlanOmatic (00:21:28) - How do you approach profitability? (00:25:18) - Training and Compliance (00:40:48) - How do you feel about software integration advancement in the industry? (00:46:13) - Sponsor - Second Nature (00:47:51) - The public perception of the PM industry Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Matt here: Matthew on LinkedIn Formatic Property Management The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Doug Brien, President of Roofstock. We discuss: (00:00:00) - Intro (00:01:52) - Doug's background & career (00:07:30) - Life after merging companies (00:19:55) - Sponsor - PlanOmatic (00:21:07) - How much extra work is there when you don't own properties outright? (00:25:43) - The advantages of having in-house accounting software in terms of implementing AI (00:28:45) - How do you think about the importance of data? (00:33:25) - Sponsor - Buildium (00:35:05) - What's holding the industry back from multi-million asset companies from emerging? (00:39:44) - Acquisition and growth tactics Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Doug here: Doug on LinkedIn Roofstock Mynd The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Dana Dunford, CEO at Hemlane. We discuss: (00:00:00) - Intro (00:01:48) - Dana's background and career (00:07:55) - Empowering Self-managing property owners with technology (00:17:12) - Sponsor: Second Nature (0:18:12) - How do you avoid trouble with state regulatory agencies? (00:29:14) - How are you informing your product decisions? (00:42:39) - Sponsor: RentScale (00:44:26) - How Hemlane semi-disrupts Property Managers (01:00:29) - What does YoY growth look like for you? (01:03:09) - What are the average units per customer? (01:04:04) - 3rd party integrations (01:05:35) - Property accounting Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Dana here: Hemlane Dana on LinkedIn The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Mark Brower, Owner at Mark Brower Properties. We discuss: (00:00:00) - Intro (00:01:58) - Mark's background and career (00:03:52) - Customer Service Philosophies (00:14:38) - Dealing with unhappy owners (00:33:00) - Sponsor - Second Nature (00:34:43) - Thoughts on customer reviews (00:44:51) - Sponsor - PlanOmatic (00:46:28) - Customer avatars & communicating with owners (01:00:55) - Unit growth plateaus (01:26:04) - The skill of saying no Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Mark here: Mark on X Mark Brower Properties The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Adam Rich, President at Criterium-Liszkay Engineers. We discuss: (00:00:00) - Intro (00:02:39) - Adam's background and career (00:15:11) - SFH investing (00:24:10) - Sponsor - PlanOmatic (00:26:35) - Military influences on business (00:35:45) - What is it like running an engineering company? (00:39:50) - Property management revenues vs. engineering revenues (00:44:54) - Sponsor - PropertyMeld (00:46:25) - The value of cost savings vs. growing revenue (00:48:31) - How has your risk appetite changed? (00:51:32) - Email philosophies (00:59:19) - The value of time Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Alicia here: Adam on LinkedIn Criterium-Liszkay Engineers The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Alicia McClurg, Training and Development Specialist at ProfitCoach. We discuss: (00:00:00) - Intro (00:02:07) - Alicia's background and career (00:03:09) - Trust Accounting vs. traditional SMB accounting (00:08:01) - Should PMs hire a full-time bookkeeper? (00:12:40) - Triple Tie-Outs (00:15:18) - What are the most common ways accounting gets out of sync? (00:22:08) - Sponsor - The Kalmar Group (00:23:49) - What are some nightmare problems you've uncovered? (00:31:28) - What areas are software really assisting in TA and where is it lacking? (00:42:06) - Sponsor - PMW (00:43:51) - What resources are available to learn more about Trust accounting? (00:48:33) - 1099s (00:56:05) - Accounting cadences (01:04:43) - How should we think about standardization in Trust Accounting? Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Alicia here: Alicia on LinkedIn Profit Power Hour Webinar Registration ProfitCoach The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Ray Hespen CEO & Co-Founder of Property Meld. We discuss: (00:00:00) - Intro (00:02:31) - Ray's background and career (00:04:11) - What is correlated in your data with resident retention? (00:11:44) - Experience vs. Lease Renewal data (00:20:54) - Sponsor - PMW (00:22:57) - Property Owner churn (00:26:45) - Advice for dealing with investor churn (00:34:00) - Where do PM responsibilities begin and end in terms of property performance for the owner? (00:38:56) - Sponsor - Rentvine (00:52:11) - What are the most important KPIs for maintenance operations? (00:58:53) - Standardizing industry metrics Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Ray here: Ray on LinkedIn Property Meld KPI Cheat Sheet The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Anne Petit, former Superintendent of the Ohio Division of Real Estate & Professional Licensing, Department of Commerce We discuss: (00:00:00) - Intro (00:02:28) - Anne's career and background (00:05:40) - What are the most common violations PMs run into regarding licensing law and compliance? (00:17:08) - Sponsor: Rentvine (00:18:10) - What were some of the worst cases that came across your desk? (00:22:47) - What are some quick and practical tips for staying out of trouble? (00:26:09) - What should PM's do if they're contacted by their Division of Real Estate? (00:30:16) - What trends are you seeing in terms of laws for PM licensing? (00:32:37) - Targeted marketing laws (00:35:03) - Sponsor: Second Nature (00:38:21) - What are things consumers should know about a PM before selecting? (00:43:20) - How do you think about the role of government protecting consumers vs. allowing the free market to chase out bad actors? (00:49:51) - The Fiduciary relationship between Property Managers and owners Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more and connect with Anne Petit here: Anne on Instagram Anne on Facebook Ohio Real Estate & Professional Licensing The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Wolfgang Croskey for an in-depth discussion on hiring and our Crane community. We discuss: (00:00:00) - Intro (00:03:40) - Hiring executives (00:12:05) - Integrating the new hire (00:20:46) - The WHO scorecard (00:25:18) - Using recruiters (00:27:48) - Hiring front-line and remote labor (00:40:08) - Crane Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Logan Rankin, serial entrepreneur and owner of Focus Property Management. We discuss: (00:00:00) - Intro (00:02:02) - Logan's background and career (00:07:53) - How Logan structures his turn-crews (00:19:37) - What learnings did you take from the corporate world and apply to PM? (00:23:55) - Sponsor - RentScale (00:25:41) - Incentives for teams (00:33:43) - Occupied maintenance approach (00:51:38) - Sponsor - PMW (00:53:23) - Measuring resident satisfaction (00:59:37) - Resident experience philosophy (01:07:41) - How do you keep buying deals without raising outside capital? Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about Logan and connect with him here: LoganRankin.com Logan on YouTube The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Kimberly Godsey, VP of Legal and Compliance at Second Nature. We discuss: (00:00:00) - Intro (00:02:18) - Kim's career and background (00:05:37) - What legislation are you tracking that PMs should know about? (00:16:05) - Sponsor - Kris Kaplan (00:17:34) - Inside Second Nature's Residents benefits program (00:30:07) - Avoiding headaches in rolling out a resident benefits package (00:36:12) - Sponsor - Second Nature (00:37:27) - How to talk to hesitant property owners (00:47:49) - How to think about NOT making an insurance product (00:50:49) - Waiver programs (00:51:58) - Future offerings from Second Nature Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about Kim and connect with her here: Connect with Kim on LinkedIn The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Donny Thompson, Property Manager at ERA Real Solutions Realty We discuss: (00:00:00) - Intro (00:02:15) - Donny's background and career (00:07:48) - Managing with a lean team (00:11:18) - Handling pushback from transitioning to online rent payments (00:13:40) - Donny's stance on efficiency (00:19:06) - Sponsor - Appfolio (00:30:51) - How are you able to manage so much Section 8 housing? (00:35:43) - How do you approach maintenance? (00:39:37) - Sponsor - Rentscale (00:42:35) - What software products are you taking advantage of to run your operation? (00:51:09) - In-house accounting and outsourcing maintenance (00:57:49) - Utilities Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about Donny and connect with him here: Connect with Donny here The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Dave Borden, Co-Founder of Rentvine We discuss: (00:00:00) - Intro (00:01:53) - Dave's background and career (00:08:23) - How do you decide what to build out internally when great third-party experts can plug into your API with solutions? (00:13:26) - Sponsor - PMW (00:17:03) - Trust Accounting (00:19:57) - Base vs. property base (00:22:32) - Raising capital (00:28:31) - What have you learned about recruiting and retaining talent? (00:35:17) - Sponsor - Second Nature (00:36:32) - Rentvine's growth rate and users (00:38:39) - How do you handle a large potential customer asking for concessions or discounts? (00:43:18) - What is the big goal for this business? (00:44:55) - What features are you de-prioritizing? (00:47:57) - How are you thinking about AI? (00:51:02) - Industry predictions for the next 3 years Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about Dave Borden and connect with him here: Rentvine The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by John Seiffer, Author and Business Advisor at CEO Boot Camp We discuss: (00:01:38) - John's background and career (00:03:01) - The 3 stages of company growth (00:18:54) - Sponsor: Appfolio (00:20:33) - CEO Time (00:29:22) - Management is getting work done through other people (00:35:03) - Sponsor: RentScale (00:37:54) - Common errors or mistakes from owners trying to grow the business (00:45:58) - How should people go about hiring a coach? (00:50:10) - John's book: Output Thinking Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about John Seiffer and connect with him here: Output Thinking by John Seiffer John on X John on Substack CEOBootCamp.com The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this episode, I am joined by Kelli Segretto, Property Management Consultant. We discuss: (00:01:51) - Kelli's background and career (00:04:50) - How can Property Managers start bringing systems and processes into their business? (00:07:46) - How do you work with clients? (00:13:36) - How do you diagnose throughput issues in larger organizations? (00:18:25) - Sponsor: Second Nature (00:20:10) - Avoiding burnout (00:22:17) - What suggestions do you have surrounding maintenance? (00:34:57) - Sponsor: RentScale (00:44:02) - What are franchisors doing right that the independents can learn from? (00:49:51) - What are some processes that the industry can use to create some standardization across the board? (00:56:46) - How are you thinking about software integrations in the industry today? (01:00:42) - How should owners know it's time to hire a consultant? Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about Kelli Segretto and connect with her here: K Segretto Consulting Kelli on LinkedIn K Segretto Consulting on LinkedIn The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this special episode, I am joined by Jon Matzner, Cofounder of Sagan Passport We discuss: (00:00:00) - Intro (00:01:43) - Jon's background and career (00:03:12) - Jon's barbell strategy for talent (00:08:00) - Matzner's Hierarchy of how work gets done (00:14:12) - What have you learned about delegating from reading about the Marine Corps? (00:21:10) Sponsor: Property Meld (00:22:59) - Career learnings (00:38:32) - Investing approaches (00:41:11) - Sponsor: Second Nature (00:43:01) - What are the companies with the best global talent doing better than others? (00:50:20) - Best practices for hiring (00:58:22) - “Don't over-index on polish when hiring” Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about Jon Matzner and connect with him here: Jon on X Sagan Passport Lazy Leverage Newsletter Books mentioned in this episode: The E-Myth by Michael Gerber Skin in the Game by Nassim Taleb Making of the Corps by Thomas Ricks How Will You Measure Your Life? By Clayton Christensen The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.
In this special episode, I am joined LIVE from Broker/Owner by Tracy Streich. In this episode, we discuss: (00:00:00) - Intro (00:01:55) - Tracy's background and career (00:06:58) - How did you find the time to build your rental property portfolio? (00:16:18) - Sponsor: Second Nature (00:17:42) - What does your portfolio look like today? (00:20:37) - How much easier is it to own a home you manage vs. one you don't? (00:24:33) - Have you built more wealth through REI vs. Property Management? (00:27:16) - How are you financing properties? (00:30:25) - Sponsor: RentScale (00:32:30) - Property acquisition walk-through (00:45:59) - How would you approach selling your management company when you own many of the properties in the portfolio? Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about Tracy Streich here: Rentersplace Tracy on LinkedIn The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you make a purchase through these links. Always perform your own due diligence before making any financial or business decisions.
Special guest Brent Beshore, Founder and CEO of Permanent Equity joins the show. In this episode, we discuss: (00:00:00) - Intro (00:01:26) - Brent's background and career (00:02:39) - “All businesses are loosely functioning disasters” (00:08:00) - How do you know which disasters to tackle and which to let play out? (00:10:30) - How Permanent Equity is different from traditional PE (00:17:54) - Distributions (00:19:34) - Sponsor: Utility Profit (00:23:21) - What kinds of businesses are you looking for at Permanent Equity? (00:34:29) - Have you ever looked at buying a residential property management business? (00:39:57) - Sponsor: Property Meld (00:41:33) - Examining what PE would look like trying to acquire RLPM (00:53:28) - What are some tips for SMB owners to find quality people to grow the business? (00:56:15) - Why do you avoid taking on debt? (01:01:00) - Focusing on being disaster-resistant Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about Brent Beshore & connect with him here: Permanent Equity Brent on LinkedIn Brent on X The Messy Marketplace by Brent Beshore The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you make a purchase through these links. Always perform your own due diligence before making any financial or business decisions.
Special guest Jordan Muela returns for the Season 4 premier of Peter Lohmann's Podcast. In this episode we discuss: (00:00:00) - Intro (00:01:37) - Exiting ProfitCoach (00:04:44) - Making Inbox a focus for LeadSimple (00:14:45) - Sponsor: RentScale (00:16:21 - How do you think about competition? (00:20:58) - What is your big goal for LeadSimple? (00:27:14) - Is there any advice you'd share with PMs on developing customer instincts? (00:36:34) - Sponsor: Citizen Home Solutions (00:38:39) - Being in a creative rut (00:41:30) - If you were starting a PM company from scratch, how would you approach it? (00:58:20) - What drives you every day? (01:07:54) - How can you manage emotions when dealing with attacks on your company? Learn more & connect with me here: Crane, the private community for property management business owners. My Free PM Newsletter RL Property Management Learn more about Jordan Muela & connect with him here: Jordan's Newsletter Jordan's Podcast LeadSimple ProfitCoach The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you make a purchase through these links. Always perform your own due diligence before making any financial or business decisions.
Just a quick update: -Podcast name is changing from Owner Occupied to "Peter Lohmann's Podcast" -Podcast artwork will change -Season 4 has already started recording, expect the first episode in early July! -Sign up for my newsletter: http://peterlohmann.com
A quick update on the Owner Occupied podcast, my newsletter, a potential name change, and Crane. peterlohmann.com joincrane.co
Special guest Marc Cunningham joins us for Season 3, Episode 15 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:07) - Marc's journey in PM (04:58) - Deciding what opportunities are worth pursuing (10:08) - PMbuild (17:16) - Revenue from media vs. PM (23:14) - Sponsor read - Rescover (24:30) - Common mistakes from PMs (31:31) - Filtering out bad clients (38:19) - Sponsor - Second Nature (39:39)- How PMs work at Grace and onboarding new clients (54:22) - Thoughts on churn (59:35) - Making problems go away, fast! Learn more about Marc Cunningham & how to connect with him here: Marc on YouTube Marc's Podcast: Property Management Business PMBuild.com RentGrace.com Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Welcome back to Owner Occupied. We're nearing the end of season three and this week, you'll hear a syndicated episode where I was actually the guest instead of the host! Please enjoy this episode of episode of The Multifamily Wealth Podcast with Axel Ragnarsson. Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Welcome back to Owner Occupied. We're nearing the end of season three and for the next few weeks, you'll hear syndicated episodes where I was actually the guest instead of the host! Please enjoy this episode of the 300 to 3000 podcast, which recently rebranded as the Evernest Property Management Show. Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Welcome back to Owner Occupied. We're nearing the end of season three and for the next few weeks, you'll hear syndicated episodes where I was the guest! Please enjoy this episode of The Barstool Investor hosted by Anish Patel. Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Kristen Lopez joins us for Season 3, Episode 14 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (02:07) Kristen's background and career (04:18) Kristen's experience of cold calling for 2 years at 8 hours a day (14:56) Working in inbound Property Management BD (17:01) What was your impression of the PM leads compared to your residential or commercial brokerage experiences prior? (24:02) Sponsor - RentScale (25:43) What changes have you observed in the industry during your time? (30:34) What is your new role at Rescover? (34:49) The buyer's pyramid (39:27) How do you structure a system that turns a list of prospects into signed management agreements? (42:08) What are groups who successfully do outbound doing differently? (44:32) Sponsor - Second Nature (45:52) How to engage someone on an outbound cold call for Property Management (47:34) Utilizing dialing software (49:25) What has been your experience using direct mail? (54:35) What should owners be looking for in terms of ROI for their outbound campaign and how should they structure one? Learn more about Kristen Lopez & how to connect with her here: Facebook and LinkedIn Rescover Kristen.Lopez@rescover.com Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Thad Tarkington joins us for Season 3, Episode 13 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:52) Thad's background and co-founding Second Nature (05:50) What's the value behind your approach to events? (13:16) Sponsor - RentWerx Mastermind Summit (14:53) Why should PMs care about delivering a great resident experience? (36:06) Sponsor - Second Nature (37:26) What do you have in store for the future of Second Nature? (46:52) How to improve on quality of data from residents (50:18) What resources do you utilize for personal development? Learn more about Thad Tarkington & how to connect with him here: Second Nature Thad@SecondNature.com Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Kelsey McRichards joins us for Season 3, Episode 12 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:46) Introducing Kelsey (03:49) Starting a management company while working a W2 (06:04) The explosion of growth in Maine during Covid (09:14) Running a management company remotely (14:52) Utilizing global talent and creating culture in a remote environment (21:44) Sponsor - PayProp (23:20) What challenges do you face operating in a sparsely populated area? (30:19) Lessons learned in processes & operations (51:02) Sponsor - Second Nature (52:21) How Kelsey implemented her new pricing structure Learn more about Kelsey McRichards & how to connect with her here: Kelsey on Twitter: @TheKelseyMcR Honest Property Management Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Adam Willis joins us for Season 3, Episode 11 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:38) Introducing Adam (05:10) How have you grown the company? (09:00) Software implementations (21:25) Sponsor read - Rescover (22:37) How to drive Google reviews (28:32) Systems and Processes vs. People (35:51) Are you using any personality profiling tools? (37:50) How do you handle employees not living your values? (40:55) Sponsor read - Second Nature (42:15) Adam's emphasis on developing his people (51:09) Profit sharing Learn more about Adam Willis & how to connect with him here: Adam on Facebook Nestwell Property Management Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Mark Ainley joins us for Season 3, Episode 10 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:11) Mark's background (02:58) Mark's experience with BiggerPockets (08:30) How have you used your function as a connector to grow your business? (11:26) Mark's email strategy (13:11) How big is your management company? (14:32) Do you have any competition in terms of the scale you've reached? (17:38) What expectations did you have for these 3 avenues of online content creation? (20:58) Sponsor - RentWerx (22:34) Do you have separate sites for owners and managers? (24:23) How did you come to terms with delegating sales? (28:28) Mark's approach to marketing & operations (38:04) Sponsor - Second Nature Learn more about Mark Ainley & how to connect with him here: GC Realty Straight Up Chicago Investor Podcast BiggerPockets Chicago Property Management Blog Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Russell Lowery joins us for Season 3, Episode 9 of Owner Occupied. In this episode we discuss: (00:00) Sponsor - LeadSimple (01:27) Introducing Russell (03:49) How are you able to identify talent? (05:25) Russell's career (09:05) California housing policy (17:07) Challenging local housing authorities (23:00) Sponsor - BetterWho (24:13) Russell's print shop that he bought (28:30) How do change your approach in your print shop vs. your agency? (30:31) How have you structured your agency? (35:53) Sponsor - Second Nature (37:12) The importance of thoughtful communication (41:11) Russell's upbringing (46:48) Creating OwnStuff and the focus on American prosperity Learn more about Russell Lowery & how to connect with him here: Russell on Twitter Russell on LinkedIn High View Strategies OwnStuff Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Benton Moss joins us for Season 3, Episode 8 of Owner Occupied. In this episode we discuss: (00:00) Sponsor: LeadSimple (01:59) Benton's background and career in Property Management (08:17) Would you recommend buying an 1100-unit PM company with little to no experience? (11:58) What was the leadership structure when you took over? (16:50) Sponsor: Rescover (18:03) Growth, technology, and vendors (36:20) Sponsor: Second Nature (37:39) What software have you implemented in the last 2 years? (39:31) How are you processing work orders? (44:04) How are you structuring your home services arm? (50:30) Prioritizing time Learn more about Benton Moss & how to connect with him here: Simmons & Harris Bmoss@SimmonsandHarris.com Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Brad Larsen joins us for Season 3, Episode 7 of Owner Occupied. In this episode we discuss: (00:00) Sponsor: LeadSimple (01:54) Brad's background and career (02:54) What are you predicting for the next 2-3 years in the industry? (10:41) Thoughts on NARPM (15:26) How do you approach potential business opportunities? (19:07) What is interesting about starting a roofing company vs. other opportunities? (21:35) How do you spin up a new business? (27:53) Sponsor: PayProp (29:29) The possibility of a self-running PM Company (33:09) The PM Mastermind Podcast (37:08) The process of running a conference (42:26) Sponsor: Second Nature (43:46) how to spin up a brokerage company (49:39) Home Property Management (56:06) Thoughts on AI (58:47) Struggles in dealing with customers as a Property Manager Learn more about Brad Larsen & how to connect with him here: Property Management Mastermind PMMcon Property Management Mastermind Podcast Property Management Mastermind Facebook Group The 40-hour Work Year by Scott Fritz Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest The Real Estate God joins us for Season 3, Episode 6 of Owner Occupied. In this episode we discuss: (00:00) Sponsor: LeadSimple (02:32) Introducing The Real Estate God (05:17) How The Real Estate God capitalizes deals (08:46) Learning about delegation and leverage (15:18) Opportunity costs and finding the high-leverage tasks you should be working on (18:18) Sponsor - RentWerx (19:54) Being deliberate about your environment and network (25:42) Setting goals (28:39) How REG approaches Property Management (33:35) Creating your own luck (41:59) Sponsor - Second Nature (43:20) Learning through failure and Upskilling (49:46) The value of building an online network (52:03) Creating your own yacht (59:43) Real Estate God University & Accelerator Program Learn more about The Real Estate God & how to connect with him here: Follow on Twitter The Real Estate God Accelerator Program The Real Estate God's Website The Real Estate God University The Real Estate God on Gumroad Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Welcome to Crane, an exclusive, paid community designed specifically for experienced property managers who are determined to streamline operations. Our mission is to provide you with the tools, resources, and support you need to elevate your business to new heights of success. Learn More & Apply: http://joincrane.co Application Deadline: August 15th, 2023 Crane is designed for serious operators who are ready to take their property management business to the next level. Our community specifically caters to 3rd party property managers primarily engaged in single-family and small multi-family rental management in North America.
Special guest Todd Ortscheid joins us for Season 3, Episode 5 of Owner Occupied. In this episode we discuss: (00:00) Sponsor: LeadSimple (02:13) Introducing Todd and his career (02:39) Organizing a Property Management Company (11:59) Thoughts on management fees and PM pricing (18:21) Sponsor - Property Meld (19:50) Mergers and acquisitions in the industry (28:29) Todd's experience building PM Assist and keys to client success (33:05) What is it like to be both a vendor and operator in the industry? (35:07) Selling your time vs. having automated company (36:55) Sponsor - Second Nature (38:14) PM Assist's new equity share offering (45:10) Automating management agreements (46:52) Under what scenario would you sell your management company? Learn more about Todd Ortscheid & how to connect with him here: Todd on Facebook PM Assist AlwaysThereRepair.Co PandaDoc Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Michael Girdley joins us for Season 3, Episode 4 of Owner Occupied. In this episode we discuss: (00:00) Sponsor: LeadSimple (02:03) Michael's background (04:18) How do you decipher which opportunities are worth pursuing? (10:14) How do you spend your time across a dozen companies? (17:00) Sponsor: Rentscale (18:42) What were the early actions you took that shaped where you landed later? (22:51) Peter & Michael's mutual love for the Civilization game series (24:54) How do you break out of the mentality of running your business for a lifetime? (30:29) How to sell your time (36:25) Michael's Playbook for business management with
Special guest Cat Allday joins us for Season 3, Episode 3 of Owner Occupied. In this episode we discuss: (0:00) Sponsor: LeadSimple (01:35) Cat's background (03:00) What's your experience been like with Appfolio? (07:52) What drew you to AI before the mainstream picked up on it? (13:45) What is Realm and how will the conversational AI work within Appfolio? (22:35) Sponsor: Rent Werx Mastermind (24:11) How and when can customers access this AI? (28:24) What will this AI be best used for? (30:44) Smart Bill Entry & Maintenance (34:15) What types of problems is AI useful for? What problems is it not useful for? (38:48) How can AI be useful for data analytics? (39:59) What's on the AI roadmap? (46:05) Sponsor: Second Nature (47:33) Do you plan to acquire any solutions in the future? (48:36) Stack marketplaces (49:25) Mobile app voice commands, and use cases for AI (55:08) What's got you excited for the future? (01:01:10) Will the conversational AI support multiple languages? (01:03:58) Peter's thoughts on the future of outsourcing (01:09:11) How RLPM is using AI Learn more about Cat Allday & how to connect with her here: Appfolio Cat on LinkedIn Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Wolfgang Croskey joins us for Season 3, Episode 2 of Owner Occupied. In this episode we discuss: (0:00) Sponsor: LeadSimple (01:44) Wolfgang's background and career (03:04) How did you get so skilled at developing processes? (13:03) What systems or automations are saving you the most time at your organization? (16:37) Sponsor: PayProp (18:12) Scenario: Collecting late rent. (31:24) What policies do you need to put in place before you can leverage all these systems & technology implementations? (36:21) Sponsor: Second Nature (37:41) How would you address an onboarded property who are demanding control over your internal processes? (45:44) How Wolfgang became so well-known in his industry. (50:46) How can PMs get moving on improving their internal processes? (58:47) Is there anything you tried to automate that failed? (01:00:19) The Systems Conference Learn more about Wolfgang Croskey & how to connect with him here: Twitter, Facebook & LinkedIn The Systems Conference Bruce Croskey Real Estate The First Days of School by Harry Wong Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special guest Nick Huber joins us for Season 3, Episode 1 of Owner Occupied. In this episode we discuss: (0:00) Sponsor: LeadSimple (01:57) Nick's background (03:55) Raising money via Twitter (05:32) Nick's back-end systems for PM (07:35) Technology adoption across the Self-storage asset class (09:58) Do you have any permanent employees on-site? (11:57) Utilizing global talent (16:09) - Sponsor: Rescover (17:26) - Levers to pull to increase the value of a property (23:00) - Cost Segregation (32:07) - Tips for writing well in a business context (37:13) - Building an audience through the written word (41:08) - Sponsor - Second Nature (42:47) - Nick on starting companies by leveraging your audience (51:29) - Thoughts on consultants & entrepreneurship (58:27) - Balancing priorities (01:12:12) - Requirements for shifting your mindset Learn more about Nick Huber & how to connect with him here: Business Brokerage - https://nickhuber.com/ Personal Brand - https://sweatystartup.com/ Self Storage - https://boltstorage.com/ Bold SEO - https://boldseo.com/ Insurance - https://titanrisk.com/ Recruiting - https://recruitjet.com/ Landing Page / Web Development - https://webrun.com/ Overseas Staffing - https://supportshepherd.com/ Debt and Equity - https://bluekeycapital.com/ Tax Credit - https://taxcredithunter.com/ Cost Segregation - https://recostseg.com/ Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management
Special Episode of the Owner Occupied podcast with Peter Lohmann & special guest Jon Matzner. In this episode we discuss: (00:00) - Intro (01:47) - Jon's background and career (03:17) - How are you utilizing Notion in your work? (06:06) - Expanding the Garage Upgrade business (11:09) - The 3 parts of value for people entering the world of Property Management (22:44) - When starting or buying a PM company, what is something that people think is important, that your experience tells you people can skip entirely? (25:31) - What's something you're doing every day now that you wish you had started earlier in your journey? (28:55) - What channels have led you to building your highest-quality relationships? (33:36) - What's something you did radically different from your industry peers that ultimately paid off? (37:34) - What's the biggest struggle you're facing right now? (40:41) - What's something you didn't give enough attention to early on that you had to pay for down the road? (43:55) - Where people can go to learn more Learn more about Jon Matzner & how to connect with him here: Jon on Twitter Organized Garage Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter's Newsletter Visit Peter's Website RL Property Management Mentioned in this episode: PMbusinessinabox.com Notion Getting Things Done by David Allen Cal Newport Books “Surely You're Joking, Mr. Feynman!” by Richard Feynman Who by Geoff Smart
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