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2 episodes with visitor services
2 episodes with visitor services
2 episodes with visitor services
2 episodes with visitor services
2 episodes with visitor services
2 episodes with visitor services
Rachel is in Lochaber where one of the biggest nature restoration projects in the country is underway. The Nevis Nature Network Project covers 22 thousand acres which includes fragments of Scottish rainforest and rare montane scrub. She met project manager Ellie Corsie for a walk to hear about their restoration vision.Mark is on Calton Hill in Edinburgh hearing about the challenges of repairing our historical buildings. Many of our famous landmarks were built using stone that is no longer quarried in Scotland. Imogen Shaw from the British Geological Survey tells him about their desire for more buildings to be built using Scottish stone to allow quarries to open here.Rachel delves into the history of the Newburgh on Ythan lifeboat, the oldest lifeboat station in Scotland. Charlie Catto has written a book about its history, and she met him at the station to hear about his research. She also hears about the plans of the Newburgh and Ythan Community Trust to take on the building and hopefully restore it to the condition it was in when it was first built in 1877.In the week where competitors took part in the 268-mile Montane Spine Race between Derbyshire and the Scottish Borders, we chat live to world record endurance cyclist Jenny Graham about why people want to take part in these kind of events and how she prepares for them.Mark is on Royal Deeside where a recent collaboration between Aberdeenshire Council and the Cairngorms National Park Authority has resulted in a new stretch of path being built. The Charter Chest Path links up the existing path network and keeps cyclists and pedestrians off the busy road. He went for a wander with Colin Simpson, Head of Visitor Services and Active Travel with the National Park.Back to the Nevis Nature Network Project where Rachel continues her walk with Ellie Corsie to one of the areas of montane scrub they want to protect.Phil Sime takes a walk around Ness Islands in Inverness in the company of historian Norman Newton. Norman tells him about the areas interesting past including being home to a very popular outdoor arena and a dog cemetery.
Bill Horan and Stacy Raine learn about the Raynham Hall Museum - a place that connects you to the complex and evolving story of our nation through the lens of one revolutionary household - the Townsend Family Home, located on West Main Street in Oyster Bay. They talks with Christopher Judge, their Director of Visitor Services, and Justinne Lake-Jedzinak, their Director of Education and Public Programs.
Margo is joined by versatile mixed-media artist and designer, Kayla Ackelson. Kayla holds a Bachelor's Degree in Fine Arts with a focus on non-traditional photography from Millersville University. After completing her studies, she gained valuable experience as a Gallery Assistant and Art Instructor in Lancaster, Pennsylvania. She later worked at the Philadelphia Museum of Art, first in Visitor Services and then in the Development department. In 2021, Kayla fully committed to her artistic and interior design endeavors, turning them into her full-time career. Her passion for fostering creativity continues through her role as an instructor at ArtFusion in Pottstown, Pennsylvania, where she teaches students of all ages. Alongside teaching, Kayla actively exhibits her work in local galleries and maintains a strong online presence to engage a broader audience. She is also a mother, creator, and lover of plants, design, and nature. Margo and Kayla discuss: Her career shift to full-time artistry and interior design Claiming your power as an artist and creative The role journaling and meditation play in her art and work Insights into creating inviting, personal spaces The power of vision boards The importance of incorporating childhood inspirations and personal mementos into your environment How her book extends a decade-long journaling practice How meditation influenced her decision to share personal experiences to help others Her commitment to a flexible and evolving creative practice Her philosophy on art and perfection, and how creating daily supports mental health Embracing multiple creative roles Connect with Kayla: Website: www.kaylaackelson.com Instagram: www.instagram.com/kaylaackelson Her new book: https://amzn.to/47wktUw Kayla's Workshop: https://www.kaylaackelson.com/store/p85/mixedmediaworkshop.html Connect with Margo: Website: www.windowsillchats.com Instagram: www.instagram.com/tantaustudio Patreon: www.patreon.com/inthewindowsill
Omar Alobeidli, Team Leader, Visitor Services at Sharjah Art Foundation joins us on our special Eid show to talk about the Hidden Gems of the foundation and Sharjah. Listen to #Pulse95Radio in the UAE by tuning in on your radio (95.00 FM) or online on our website: www.pulse95radio.com ************************ Follow us on Social. www.facebook.com/pulse95radio www.twitter.com/pulse95radio www.instagram.com/pulse95radio
The Mayborn Museum celebrates 20 years of serving Central Texas in 2024. This Spring, they unveiled signature bronze mammoth sculptures to welcome visitors. Rebecca Nall serves as Assistant Director of Exhibits, Communication, and Visitor Services. In this Baylor Connections, she shares more about the sculptures, takes listeners on a tour of the museum and highlights new summer exhibits.
The Hip Hop Museum's Reggie Peters (Director of Marketing and Visitor Services), Eric Orr, (Artist In Residence & Gift Shop Manager) and Elai Tubo (Sound Curator & Engineer) reflect on 50 years of hip hop from NYC's Quad Studios, explain the concept of The Hip Hop Museum – located at the birthplace of hip hop in the South Bronx – the birth and growing mainstream popularity of the genre, the evolution of studio technology, why hip hop is a reflection of the human experience and how Augspurger® Monitors have shaped hip hop as we know it.
Mountain biking, an exhilarating outdoor adventure, is taking the world by storm. From conquering rugged trails to exploring diverse terrains, it offers a fantastic cardiovascular workout, enhancing your strength, endurance, and agility. In fact, it's one of the fastest-growing recreational activities globally. In this episode, Host David Kasten sat down with Paul Braybrook, a dedicated paramedic and paramedicine researcher at Curtin University; and Rod Annear, Assistant Director of Parks and Visitor Services at the Department of Biodiversity, Conservation, and Attractions to discuss the growth and transformation of mountain biking into the loved activity it is today.Doing a PhD in mountain biking [01:40]The planning that goes into expanding mountain biking trails [09:20]Are severe are typical mountain biking injuries? [11:29]What the next ten years of mountain biking holds [21:58]How families can casually get into mountain biking [28:11]Learn morePedal power takes off: Mountain biking benefits outweigh risks (Curtin News)Connect with our guestsPaul BraybrookResearcher, Curtin School of NursingPaul Braybrook is a AHPRA Registered Paramedic for St John WA working for the state ambulance service. He is also the course coordinator for paramedicine at Curtin University.In his spare time, he can be found riding in whatever mountains he happens to be closest to. Paul has a particular interest in sports medicine epidemiology and the management of traumatic injuries in outdoor remote locations. Pauls doctoral thesis aims to investigate the medical events that occur during the recreational use of outdoor terrestrial trails in Western Australia (WA) with particular focus on mountain biking and hiking. This is from both an epidemiological perspective and from a health service resources perspective.LinkedinCurtin staff profileRod AnnearAssistant Director Parks and Visitor Services at the Department of Biodiversity, Conservation and Attractions.Rod is developing the next generation of supporters and visitors of national parks, marine parks and protected areas in Western Australia.He is currently responsible for planning and implementing facilities, trails, experiences and information; and leading the management of the Parks website, social media strategy and mobile applications for park supporters and visitors.Rod has wide experience in national park management and conservation; and recreation facility and activity planning, having spent 30 years in natural area management including 20 years as a National Park Ranger in Western Australia.LinkedinJoin Curtin UniversityThis podcast is brought to you by Curtin University. Curtin is a global university known for its commitment to making positive change happen through high-impact research, strong industry partnerships and practical teaching.Work with usStudy a research degreeStart postgraduate educationGot any questions, or suggestions for future topics?Email thefutureof@curtin.edu.auSocial mediaTwitterFacebookInstagramYouTubeLinkedInTranscriptRead the transcriptBehind the scenesHost: David KarstenContent creator: Alex FootProducer and Recordist: Emilia JolakoskaSocial Media: Amy HoskingExecutive Producers: Anita Shore and Matthew SykesFirst Nations AcknowledgementCurtin University acknowledges the traditional owners of the land on which Curtin Perth is located, the Whadjuk people of the Nyungar Nation, and on Curtin Kalgoorlie, the Wongutha people of the North-Eastern Goldfields; and the First Nations peoples on all Curtin locations.MusicOKAY by 13ounce Creative Commons — Attribution-ShareAlike 3.0 Unported — CC BY-SA 3.0 Music promoted by Audio Library.Curtin University supports academic freedom of speech. The views expressed in The Future Of podcast may not reflect those of Curtin University.
Brandon Butler and Nathan "Shags" McLeod interview David Kelly, Director of Missouri State Parks.David Kelly was named Director of the department's Missouri State Parks, effective Sept. 1, 2021.David began his career with the Missouri Department of Natural Resources over 33 years ago, as the Special Events Coordinator for state parks in May 1988. Most recently, he served as Deputy Director of Operations for state parks. During his career with state parks, he has also served as the Director of the Facility and Visitor Services program and Chief of the Marketing and Special Events section. Topics Discussed: Parks, Soil, and Water Sales Tax, park improvement process, exciting current and future developments, the economic impact of parks on rural communities and overall quality of life, diversification efforts, special hunts in State Parks, mystery bait bucket and more.For more info:Missouri State ParksConnect with Driftwood Outdoors:FacebookInstagramSpecial thanks to:Living The Dream PropertiesHunting Works For MissouriSmithfly RaftsScenic Rivers TaxidermyEmail:info@driftwoodoutdoors.com
Photographers being charged for parks Jeremy Plotkin, Supervisor of Visitor Services, Metro Vancouver Parks Learn more about your ad choices. Visit megaphone.fm/adchoices
Consciousness and Hallucination. How can we benefit from knowing more? Anil Seth, British professor of Cognitive and Computational Neuroscience at the University of Sussex, and Author of “Being You: A New science of Consciousness.” The Weekly Cecchini Check-in Reggie Cecchini, Washington Correspondent for Global News Photographers being charged for parks Jeremy Plotkin, Supervisor of Visitor Services, Metro Vancouver Parks Pets Belong inside the car, not in the back of the truck Eileen Drever, BC SPCA Spokesperson Kickin' it with The Caps Vanni Sartini, Coach of the Vancouver Whitecaps Learn more about your ad choices. Visit megaphone.fm/adchoices
Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia. Today is Wednesday, April 19 Get your tickets now for WV's newest scenic train ride…Californians are moving to WV -- why? affordability and opportunity, for starters…and the New River Gorge is voted best national park for its scenery and recreation…on today's daily304. #1 – From LOOTPRESS – All aboard! Tickets for West Virginia's newest scenic train ride are officially on sale now. The new scenic train route, named the Greenbrier Express, will start at Cass Depot and will follow the Greenbrier River all the way to the small mountain village of Durbin. The ride, which includes lunch, passes through a secluded wilderness portion of the 950,000-acre Monongahela National Forest featuring beautiful scenes of forested mountains at each turn of the river. Sightings of Deer, River Otters, and Black Bear along with a wide variety of Eagles, Hawks, Ospreys, and other species of aquatic birds are common. To reserve tickets, visit mountainrailwv.com. Read more: https://www.lootpress.com/tickets-now-on-sale-for-west-virginias-newest-train-ride/ #2 – From WBOY-TV Clarksburg – Have you seen more license plates from states like California, or its neighbor to the north, Oregon, on West Virginia's country roads lately? It turns out, even from the other side of the country, Californians have noticed it too. An Orange County, California daily newspaper, The Orange County Register, published an op-ed Tuesday called “Don't look now, but Californians are West Virginia dreamin'.” Among reasons listed for moving were affordability and opportunity. Forbes Home lists West Virginia as the ninth cheapest state to live in 2023, and one of the most affordable places to buy a home. Other pros included that West Virginia gets all four seasons, and of course, its beautiful Appalachian landscape. Read more: https://www.wboy.com/news/west-virginia/why-are-people-from-california-moving-to-west-virginia/?utm_source=t.co&utm_medium=referral&utm_campaign=socialflow #3 – From WV EXPLORER – The New River Gorge National Park and Preserve has been ranked best in the nation for its scenic views and available activities, and officials at the nation's newest national park are happy to accept the accolades. “If there are two things the New River Gorge has plenty of, it's spectacular views and recreational opportunities,” says Eve West, the Chief of Interpretation, Visitor Services, & Cultural Resources for the park. “From hunting to hiking, birdwatching to mountain biking, this park has a wealth of outdoor activities for all different skill levels, which makes it an excellent destination for families.” The national park was ranked at the top with a score of 87.76 percent, based on data from the National Park Service's park visitor survey report cards, and weighed the quality of the facilities, services, and recreational opportunities at all the national parks by guest rating. Read more: https://wvexplorer.com/2023/04/12/west-virginia-new-river-gorge-ranked-top-for-its-scenic-views/ Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo. That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.
Episode 168 - Blair Braverman joins us to talk about her debut novel, SMALL GAME (out now from Ecco Press). It's about five contestants on a survival reality show that goes haywire. It's a wild ride, and we had a fantastic conversation with Blair. We had an epic Biblio Adventure to The Mount in Lenox, MA. In preparation, we read three ghost stories from WHARTON'S NEW ENGLAND: SEVEN STORIES AND ETHAN FROME. Nynke (Librarian) and Anne (Director of Visitor Services) spent several hours with us, sharing fun anecdotes about Wharton and treasures from her library. Check out the video on the YouTube channel. On the way out of town, we stopped at The Bookstore & Get Lit Bar in Lenox, MA, featured in the documentary Hello Bookstore. REMINDER of our upcoming readalong: MURDER ON THE RED RIVER by Marcie R. Rendon. Please email us at bookcougars@gmail.com if you would like to participate in the Zoom conversation on Sunday, December 4th, at 7 PM (ET).
Collar Works Radio host Justin Baker interviews Fabienne S. Powell Assistant Director & Chief Curator for the NYS OGS Curatorial & Visitor Services. Which means her job is taking care of the Empire State Plaza Art Collection. Listen up because we get some history, the demands of taking care of such an important collection and what happened to our George Rickey? Check out the collection and schedule a tour: https://empirestateplaza.ny.gov/art Music by: Jay - Z | Empire State of Mind Terry Allen | Truckload of Art Theme music by Phantogram
Happy October, Papercut is back! Join hosts Rosemary Farrell, Georgia Grandstaff, and Tracy Dunstan as we discuss all things Legend of Sleepy Hollow by Washington Irving. We'll help you get the spooky month of October started. Special thanks to our guests Christina Orban-La Salle, Director, Visitor Services and Sales at Sleepy Hollow Cemetery, and Jonathan Kruk, Master Storyteller. You can learn more about both at: https://jonathankruk.wixsite.com/legendofsleepyhollow http://sleepyhollowcemetery.org
Happy October, Papercut is back! Join us as we discuss all things Legend of Sleepy Hollow by Washington Irving. Special thanks to our guests Christina Orban-La Salle, Director, Visitor Services and Sales at Sleepy Hollow Cemetery, and Jonathan Kruk, Master Storyteller. You can learn more about both at: https://jonathankruk.wixsite.com/legendofsleepyhollow http://sleepyhollowcemetery.org
"No one's gonna read that": David Lew, Visitor Services Solutions Manager at Auckland Museum Tamaki Paenga Hira talks about how to connect exhibitions with visitor experiences through the power of visitor services, including through an indigenous lens with He Kōrahi Māori, the Māori dimension. SHOW NOTES Read all about Te Ao Mārama, the South Atrium project https://www.aucklandmuseum.com/your-museum/south-atrium David refers to several words in Te Reo Māori, the indigenous language of Aotearoa, New Zealand. They are: - Marae, Māori meeting grounds - Iwi, tribe - Pōwhiri, welcome ceremonies - Mana whenua, customary authority exercised by an iwi (tribe) - Mahi toi, art or art work - Kaitiaki, guardianship of the sky, sea and land - Tanoa (Pacific), a large wooden bowl for kava ceremonies
KidsQuest participates in Museums for All, a program that encourages individuals of all backgrounds to visit museums regularly and build lifelong museum habits. Through Museums for All, those receiving food assistance (SNAP benefits) can gain free or reduced admission to more than 600 museums throughout the United States simply by presenting their SNAP EBT (Supplemental Nutrition Assistance Program Electronic Benefit Transfer) card for up to four people per card. Every single visit, no blackout dates. Come on in and you'll get the $3 rate. In 2019, KidsQuest saw 5,288 patrons who used Museums for All to enjoy the museum. Finances should never keep a child from playing and learning at the Museum. Lauren Belmonte, KidsQuest's Director of Visitor Services talks about the importance of making cultural institutions accessible for all visitors.
The Museum of South Texas History closed its doors to the public during the pandemic of 2020 but, behind closed doors, museum staff worked hard. In July 2020, museum staff faced what many families were enduring: a death in the family, due to COVID-19 complications. This episode highlights the memory of Sandra Luna, the Visitor Services host, who spent 21 years at MOSTHistory working to establish relationships with the community and its FRIENDS. Thank you for listening to MOSTHistory. Stay tuned for season four. --- Send in a voice message: https://anchor.fm/mosthistory/message
Ann talks to Rebecca Tucker Nal Assistant Director of Exhibits, Communication, and Visitor Services at Mayborn Museum Complex about the new exhibit presented by the American Museum of Natural History. The World's Largest Dinosaurs is on display from June 5th - September 26th. Learn more about your ad choices. Visit megaphone.fm/adchoices
The city of Victor Harbor has had a marvellous start to whale season with several Southern Right Sightings and an array of activities for the weeklong WhaleFest. Cathy Riddell, Business Operations Coordinator at Visitor Services with Council, joins Jennie Lenman for a chat about it and an update on the upcoming new home of the SA Whale Centre.
Michael is a native of the Finger Lakes region. He was born in Rochester, NY but enjoyed an early childhood upbringing in Newport, RI (“America’s First Tourism Town”) to which he attributes his passion for hospitality. Over his thirty-five-year career, he has had the pleasure and honor to serve as a Convention Sales Manager, Director of both Convention Services and Visitor Services for Visit Rochester (twice), sell and market to domestic and international groups for the Corning Museum of Glass, Top of The Rock at Rockefeller Center and as a VP for Group Sales Box Office/Broadway.com (both in NY, NY). His earliest accomplishments as a Patient Unit Secretary at Strong Hospital, Front Office Supervisor for Stouffer Hotels, and Event Manager for Casa Larga Vineyards are where he believes his desire to serve, delight, and exceed expectations for guests, people, peers, and friends-alike was crafted. Recently, Michael continued his two-decade-long consulting business offerings to museums, attractions, municipalities, artists, and other family-owned and corporate clients as a resident in Chicago, IL. Just last year, in 2019, he went back to complete his Bachelor’s Degree from Rochester Institute of Technology finishing on the Dean’s List with 10 A’s for 5 in-class subjects and 5 online, a feat he is extremely proud of and happy to have finished (as were his mom and RIT friends, favorite faculty members, and fellow alum). Destination on the Left is joined by Michael Hardy, the Executive Director of Watkins Glen Area Chamber of Commerce. On our podcast, Michael shares the key takeaways from his experience in the tourism and hospitality industry. He talks about how the “no-event events” helped his community draw attention and visitors during the holidays. Michael also dives into the concept of “return on involvement” and explains why that is the best measurement for success in any organization. No matter what we have experienced thus far, there are many silver linings, and our conversation highlights some of them. What You Will Learn: The insights Michael has gleaned from his experience working in the tourism and hospitality industry Watkins Glen’s “no-event event” concept and how it drove visitor traffic during the holidays Why “return on involvement” is the best measure of success in any organization The silver linings that have come out of the pandemic thus far How Watkins Glen has used creativity and collaboration to stand out from the crowd What tourism businesses can do to put together a more impactful guest experience Watkins Glen, NY Michael Hardy is the Executive Director of Watkins Glen Area Chamber of Commerce. On our podcast, Michael shares the key takeaways from his experience in the tourism and hospitality industry. He talks about how the “no-event events” helped his community draw attention and visitors during the holidays. Michael also dives into the concept of “return on involvement” and explains why that is the best measurement for success in any organization. No matter what we have experienced thus far, there are many silver linings, and our conversation highlights some of the victories and struggles in Watkins Glen, NY. The Many Faces of ROI Michael has built an exemplary career in the travel and hospitality industry. He used each experience as a springboard to another, picking up a vast array of different skills along the way. From marketing and event planning to operations and customer experience design, Michael gained exposure to all facets of the industry, leading him to develop the idea of return on involvement. This concept is about identifying what visitors are getting for their time and money, then figuring out what you can do to add even more value to that experience through your involvement. In doing so, you will have yet another tool to separate your destination from the pack. No-Event Events The pandemic is waning, consumer confidence is increasing, and the tourism industry is rebounding. This leaves us with a unique problem that we haven’t had in quite some time—too many destinations to choose from. For destinations to compete in such a high-stakes arena, they have to reach deep within their ranks to find a sense of creativity and collaboration. One of the ways Michael and his team achieved this was through their Holiday Happenings campaign. This was the birth of their “no-event event” concept where destinations can build an event framework and fill it in with an agenda that meets the CDC and local government restrictions at the time the event takes place. Through this type of modular event planning, DMOs can stay light on their feet and adapt in real-time as health guidelines change. Phone: 607-535-4300 Cell: 585-721-6032 Email: michael@watkinsglenchamber.com Website: www.watkinsglenchamber.com We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!: https://breaktheicemedia.com/rating-review/
Episode 10: Kobee Stalder the Visitor Services Program Manager at Custer State Park in South Dakota joins us on the podcast to tell you about a place you should consider visiting this summer if you are planning a vacation. Encompassing 71,000 acres in the Black Hills, Custer State Park is home to abundant wildlife and adventure; camping, hiking, biking, swimming, fishing, or relaxing, as Kobee tells us on the podcast; there's something here for everyone.
The HootBoard Visitor Information and Destination Marketing Podcast
Monica Armstrong the Director of Visitor Services at Visit Knoxville, in Tennessee, joins us on the HootBoard Visitor Information and Destination Marketing Podcast. 0:00 - Intro 2:00 - Monica educates us on the types of personality traits that one might need in order to perform at a job like hers. We learn about the type of responsibilities that are included in a role like hers, and what employers need to look out for when hiring for this position. 3:30 - Monica talks about the importance of understanding their visitors, and how getting to know the visitors can help drive a strong engagement strategy. 8:20 - Monica tells us about common visitor information issues that one may face, and the specific challenges she faces as a Director of Visitor Services, and what strategies she deployed to work through them. 15:10 - Monica talks to us about Knoxville Tennessee, its visitor center, and other information that is interesting about the area. 23:55 - Monica talks about programs around the city that helps visitors get to know the area, and gets into how a strong network of information can provide a great user experience from around the city. 31:50 - Outro
This episode features Kayla Glazer, coordinator of Visitor Services and Interpretation at the Rubin Museum of Art in New York, NY. We discuss the Rubin's new exhibition AWAKEN: A TIBETAN BUDDHIST JOURNEY opening March 16th, growing up as a second generation American Buddhist, as well as the pros and cons of the new psychedelic renaissance. She also leads the guided meditation practice this week. Here's a link about the Rubin Museum's show AWAKEN: https://rubinmuseum.org/events/exhibitions/awaken Link to CHANGE OF HEART: THE BODHISATTVA PEACE TRAINING of CHAGDUD TULKU: https://www.amazon.com/Change-Heart-Bodhisattva-Training-Chagdud/dp/1881847349 Timothy Leary's House: https://www.architecturaldigest.com/story/timothy-leary-hitchcock-estate-millbrook
The 2020 Annual Lord Mayor's Gresham event will explore the value of culture for The City of London.The City of London is not only a great place to do business but also has a rich and vibrant cultural offer making it a great place to live, learn, work and visit. It is home to a year round programme in the Square Mile led by the City of London Corporation's Cultural & Visitor Services. Culture Mile, which stretches from Farringdon to Moorgate, is led by the City Corporation in partnership with the Barbican, Guildhall School of Music & Drama, London Symphony Orchestra and Museum of London, who together are leading the animation of the whole neighbourhood with imaginative collaborations and events.Best wishes This Gresham Lecture will highlight the significant social and economic impact of culture on the City, London and the UK, highlighting the connectivity between trade, innovation and culture. This event will be introduced by a poem written and performed by Gabriel Akamo.Speakers include William Russell, Lord Mayor of London, and the directors of some key cultural institutions: Kathryn McDowell CBE, DL, London Symphony Orchestra, Lynne Williams, Guildhall School of Music & Drama, Sir Nicholas Kenyon CBE, the Barbican Centre, and Sharon Ament, Museum of London.A lecture by The Lord Mayor of London and guests 9 JanuaryThe transcript and downloadable versions of the lecture are available from the Gresham College website: https://www.gresham.ac.uk/lectures-and-events/culture-creativityGresham College has been giving free public lectures since 1597. This tradition continues today with all of our five or so public lectures a week being made available for free download from our website. There are currently over 2,000 lectures free to access or download from the website.Website: http://www.gresham.ac.uk Twitter: http://twitter.com/GreshamCollege Facebook: https://www.facebook.com/greshamcollege Instagram: http://www.instagram.com/greshamcollege
About this episode: Lori Harnois is the executive director of Discover New England, located in Portsmouth, New Hampshire. Her primary role is to increase tourism to the New England region from overseas markets. She received her Bachelor of Science degree in Tourism Planning and Development, with a minor in Sociology, from the University of New Hampshire. Lori has 20 years of experience in the field of marketing, promotions and operations. Previously, she worked for the New Hampshire Division of Travel and Tourism Development holding such roles as director and international marketing manager. In these roles, she was responsible for promoting New Hampshire as a domestic and international travel destination in order to increase visitation, travel expenditures, business activity and employment throughout the state. She also oversaw the NH Bureau of Visitor Services. Lori is a past board member of the US Travel Association, a member of the Eastern State Exposition, and a member of the Granite State Ambassadors. She received the honor of New Hampshire's 40 Under 40 in 2012. In this episode: 3:11 – Lori explains how she went to college for tourism planning and development and held several internships before getting a job with the New Hampshire Division of Travel and Tourism. 7:11 – Nancy asks Lori about different countries' perceptions of New England. 10:48 – Lori shares how she would have liked to have studied abroad while she was in school. 13:06 – Lori describes how her boss suggested that she take a day to talk with locals and understand their interest when she first started traveling abroad. 16:59 – Lori shares how dealing with a smaller budget is an obstacle she has had to overcome by forming new relationships. 23:14 – Lori explains how Discover New England measures success by tracking results and working with Marshall Communications. 25:45 – Nancy asks Lori how she has built her network, to which Lori explains how her network has grown naturally. 29:02 – Nancy explains how building your network doesn't mean always taking but also involves giving. 31:38 – Lori explains how her network has helped to advance her career, including getting the job she has today. 33:07 – Lori recalls some advice she was given when she was 15 that would be helpful for someone starting their career. 36:36 – Lori provides resources that have helped her, including the book the Tipping Point and the North American Journeys inbound report. 38:23 – Lori shares a parting thought. Quote: " The best advice I could give you is to smile, and I think that I have taken that to heart. It sort of opens the door for people to approach you and get to know you." — Lori Harnois, Executive Director, Discover New England Links: www.discovernewengland.org/ Looking to connect: Email: info@discovernewengland.org
Episode 132: We recently attended the 2019 NYSTC in Buffalo, New York and interviewed presenters, conference attendees, and Tourism Excellence Award winners. My interviews focused on the conference themes of inclusion, fostering community engagement, and “tourism is everybody’s business”, as well as key takeaways from the conference. I hope you find these conversations informative and inspiring. In this episode, I share my conversations with: Amanda Dana, Director of Tourism at Orange County Tourism Cindy Rodriguez, Co-Founder of Adirondack Diversity Solutions Dr. Donathan Brown, CEO and Co-Founder of Adirondack Diversity Solutions Greg LaDuca, Senior Director of Membership and Visitor Services at Visit Rochester Jeannine Weber Kahabka, Director of Marketing & Public Relations at Explore & More Children’s Museum Sarah Foster, Director of Media Relations & Meetings/Conference Market with Oneida County Tourism Dan Janes, CEO of Madden Media What You Will Learn in This Episode: How the opening of the Legoland New York theme park in Orange County, New York is bringing new opportunities for both tourism and community engagement to the county How Adirondack Diversity Solutions helps organizations create roadmaps for diversity and inclusion strategic planning, and why communities of color are a generally underserved market within tourism How Visit Rochester’s innovative Visitor Industry Council is bringing the area’s tourism-related businesses together and fostering a sense of community engagement How the Explore & More Children’s Museum has integrated the concepts of diversity and inclusion into each of their rotating exhibits to reflect the diverse community of Western New York How Oneida County Tourism is using unique partnerships with a local college and radio station to build community engagement and awareness of their mission and the work they are doing How Madden Media’s presentation focused on teaching organizations that “heads in beds” is just a single statistic that is part of a larger experience tourists have, and why it isn’t a reliable metric for the whole experience How the New York Wine & Grape Foundation is working to be more inclusive with their marketing efforts, including tailoring marketing to diverse groups such as the LGBT community Orange County Tourism Amanda Dana from Orange County Tourism discusses how leaders in the tourism industry can make an impact on inclusivity within tourism. She shares why the message these leaders give needs to be clear and concise. She shares her excitement about the tourism opportunities being brought to Orange County by Legoland New York, opening in May 2020. She discusses the economic impact of a major site like Legoland partnering with the county, and how they have worked to be as engaged with the community as possible from the beginning. She talks about the important takeaway from the conference that the language around the tourism industry needs to change, specifically to illustrate how it is serving as a public good. Adirondack Diversity Solutions Cindy Rodriguez of Adirondack Diversity Solutions discusses her company’s focus on helping organizations create diversity and inclusion strategic planning and improve their recruitment and retention, specifically focused on communities of color. She shares how tourism leaders should have a plan on how to improve diversity, by setting goals and benchmarks and then comparing their organization’s current status with those goals to see where the work needs to be done. She shares why diversity work needs to be a part of your organization’s culture rather than a one-hour event or a once-a-year workshop and why diversity and inclusion needs to be a part of new employee onboarding. She explains why communities of color are underserved within the tourism industry traditionally, and she shares why diversity creates a great opportunity to tap into a new market. Dr. Donathan Brown from Adirondack Diversity Solutions talks about why it is important for tourism leaders to reimagine how they engage communities, organizations, programs and other aspects of tourism. He discusses a partnership with the Adirondack Experience Museum on Blue Mountain Lake to develop a pipeline experiential learning program for college students to offer them a 10-week summer fellowship to introduce them to the museum world. He explains why it is important to have community outreach programs to discuss the tourism industry from the perspective of travelers as well as tourism professionals. He discusses the importance of being intentional in diversity efforts and to set goals internally before working outward. Visit Rochester Greg LaDuca with Visit Rochester discusses why tourism leaders need to reach out to middle managers and others within their organization to give them a voice when discussing inclusion. He shares why having a large group of volunteers brainstorming is helpful for inclusivity work and why it is important for leaders to raise community awareness of their work. He discusses the Visitor Industry Council that Visit Rochester has created, and he shares how their monthly council meetings have between 125-150 people attending them, demonstrating the strong hospitality and tourism industry in the county. He shares why having many people collaborating and working together is a powerful way to create new ideas, and why it is important to be committed and active to reap the rewards of interactions within the industry. Explore & More Children’s Museum Jeannine Weber Kahabka with the Explore & More Children’s Museum discusses why inclusivity is core to Explore & More’s mission, creating a diverse and welcoming environment where everyone is welcome to play. She shares how the museum has worked to include diversity into each of the exhibits the museum showcases, reflecting the diverse cultures of the Buffalo and Western New York community. She disucsses how Explore & More’s outreach initiatives connect with people across a 90-minute radius around the museum. She talk about why discussing tourism at the conference has been tremendously helpful, and the economic impact the museum hopes to have across the region surrounding their new location. Oneida County Tourism Sarah Foster from Oneida County Tourism talks about the importance of digital outreach and social media, and she shares her enthusiasm for the conference and the opportunity to learn from other organizations. She shares how Oneida County is working to foster community engagement through a county “field trip” day and through partnerships with the local radio station and a young scholars’ group at the local college. She discusses efforts she and her staff are taking to get out into the community more often, and she talks about upcoming efforts to interview local organizations and attractions based upon community votes for who they would like to see interviewed. She shares how she is using the conference as an opportunity to gather ideas and learn new processes that other counties and organizations are creating. Madden Media Dan Janes from Madden Media shares how tourism leaders can appeal to and speak directly with diverse communities and bring them into your audience by including them in your digital media initiatives. He shares why it is important to rethink how tourism impacts the community at large and not just focus on tourism and hospitality partners within the community. He explains why focusing on a single statistic of “heads in beds” means not recognizing or acknowledging the other experiences within your community that a tourist will have. He discusses the importance of collaboration and trusting your partners to be working in the best interests of your community. New York Wine & Grape Foundation Sam Filler of the New York Wine & Grape Foundation discusses why the wine industry seldom discusses inclusivity despite the importance of the topic, and he shares how his organization is working to improve that track record. He talks about why an organization’s website needs to be as accessible to many different people as possible, such as including Closed Captioning in promotional videos. He discusses how his organization has worked with travel writers of diverse backgrounds to engage diverse audiences. He talks through how his organization is working to improve their consumer research by being more inclusive of audiences such as the LGBT community. He shares why it is important to research your audience and better understand them to improve and reframe your marketing, and why “one size fits all” marketing is less effective than diverse and inclusive marketing targeted to communities. Overview As my conversations with these industry professionals shows, each of these organizations has recognized the vital part inclusivity plays in expanding their audiences. Each also spoke on the central role travel and tourism leaders have in reshaping the conversation around community engagement, partnerships, and collaboration with others both within and outside the travel industry. In keeping with one of the primary themes of the conference, these organizations show us that tourism truly is everybody’s business. Resources: Orange County Tourism website: https://orangetourism.org Adirondack Diversity Solutions website: www.adkdiversity.com Visit Rochester website: www.visitrochester.com Explore & More Children’s Museum website: https://exploreandmore.org/ Oneida County Tourism website: www.oneidacountytourism.com Madden Media website: https://maddenmedia.com/ New York Wine & Grape Foundation website: www.newyorkwines.org We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!: https://breaktheicemedia.com/rating-review/
In the first episode of Someone Lived Here, Kendra Gaylord brings you to the Alice Austen House on Staten Island. Alice Austen was a photographer who took beautiful personal photos of her friends. These photos include crossdressing and card games. She was also in a loving relationship with another woman, Gertrude Tate, for 50 years. Alice Austen lived from 1866 to 1952. While walking through the home you learn Alice’s story and the events that led to poverty and how her work was found before her death. In this episode we speak to Victoria Munroe, the Executive Director at the Alice Austen House, and Amy O’Hara, the Director of Operations and Visitor Services. If you have any suggestions or ideas for the show please reach out to someonelivedhere@gmail.com.
New technology is providing a way to re-interpret historic interpretation and artworks, providing more accurate information about the Ancestral Pueblo people, while also allowing new virtual access for those who can’t physically experience the cliff dwellings in the park. Show Notes Interviews with: Venancio Aragon, Mesa Verde Park Ranger Kristy Sholly, Chief of Interpretation and Visitor Services, Mesa Verde National Park John Filwalk, Director of the IDIA Lab at Ball State University
What is the role of National Parks in telling diverse stories and encouraging dialog relating to the cultural sites they manage? Show Notes Interviews with: Kristy Sholly, Chief of Interpretation and Visitor Services at Mesa Verde National Park Brenda M. Atencio, Ohkay Owingeh Brian Forist, Lecturer in Outdoor Recreation, Parks, and Human Ecology at Indiana University Bloomington
AI Today Podcast: Artificial Intelligence Insights, Experts, and Opinion
Robots are gaining adoption across a wide range of industries. Recently, the Smithsonian Institution has started to use Softbank Robotics’ Pepper robot to add value to the the visitor museum experience. In this podcast, Cognilytica analysts Ronald Schmelzer and Kathleen Walch interview Kristi Delich, Deputy Director, Office of Visitor Services, Smithsonian Institution on how Pepper is being used at the museum, potential future uses, and observations from how the general public interacts with a robot in a museum environment. Read more ...
In a conversation recorded in the fall of 2016, we speak with Chris Whyman about his career as the city's Town Crier and Manager of Visitor Services. Being the Town Crier has given him the opportunity to see the world and promote Kingston. We also talk about the attractions the City has to offer.
Tourism Hub - Tourism Marketing from Institute of Excellence
"Love what you do, who you work with, and the region you are promoting - what a happy life!" was one of many gold nuggets in this exclusive podcast with Elizabeth Curtain. I had the pleasure of interviewing Elizabeth just before her final day of a 24-year career managing the Geelong Visitor Information Centres. In a fabulous farewell article from the team at Tourism Greater Geelong and The Bellarine, Farewell Elizabeth. A legend Retires, in the time she has led visitor servicing in the region they had four offices, seven prime ministers and reinvented the whole organisation from Geelong Otway Tourism to Tourism Greater Geelong and The Bellarine. "Elizabeth has been a constant, leading a merry band of volunteers that now number 130 across seven visitor information centres in Geelong and The Bellarine. Every day, there are 22 shifts on the rosters to be filled. And that’s just the start. Elizabeth has coordinated innovations over the years including greeters for cruise ships, train passengers for special events and flights at Avalon Airport. She’s implemented seasonal information outlets and features at public and trade events." I have been humbled to have had this up close and personal time with Elizabeth and so excited to share her story. In this episode, we talk about what led her to tourism, how she attracted and retained such a large number of volunteer staff across multiple Visitor Information Centres and the importance of loving your work! Podcast Highlights: Key insights shared in this episode include: Volunteers work for free but not for nothing. No individual awards for volunteers - we have always been a team. A successful career is shaped by the many hours beyond the call of duty. Never send an email that you don't want the world to see. Favourite Quote: My only regret is that I didn't drink more champagne. Follow Tourism Greater Geelong and The Bellarine: Tourism Geelong and The Bellarine Tourism Geelong and The Bellarine Facebook Tourism Geelong and The Bellarine Twitter Tourism Geelong and The Bellarine Linked In Subscribe to Tourism Hub Podcast Tourism Hub is a weekly podcast dedicated to you and your Tourism Excellence. If you want to help ignite the tourism industry with a message of greatness ‘Subscribe on iTunes‘ and stay connected with special experience maker interviews, insights and inspiration to grow your tourism business and career. You can also join a private community of tourism industry professionals on the Your Tourism Excellence Facebook Group.
Tourism Hub - Tourism Marketing from Institute of Excellence
"Love what you do, who you work with, and the region you are promoting - what a happy life!" was one of many gold nuggets in this exclusive podcast with Elizabeth Curtain. I had the pleasure of interviewing Elizabeth just before her final day of a 24-year career managing the Geelong Visitor Information Centres. In a fabulous farewell article from the team at Tourism Greater Geelong and The Bellarine, Farewell Elizabeth. A legend Retires, in the time she has led visitor servicing in the region they had four offices, seven prime ministers and reinvented the whole organisation from Geelong Otway Tourism to Tourism Greater Geelong and The Bellarine. "Elizabeth has been a constant, leading a merry band of volunteers that now number 130 across seven visitor information centres in Geelong and The Bellarine. Every day, there are 22 shifts on the rosters to be filled. And that’s just the start. Elizabeth has coordinated innovations over the years including greeters for cruise ships, train passengers for special events and flights at Avalon Airport. She’s implemented seasonal information outlets and features at public and trade events." I have been humbled to have had this up close and personal time with Elizabeth and so excited to share her story. In this episode, we talk about what led her to tourism, how she attracted and retained such a large number of volunteer staff across multiple Visitor Information Centres and the importance of loving your work! Podcast Highlights: Key insights shared in this episode include: Volunteers work for free but not for nothing. No individual awards for volunteers - we have always been a team. A successful career is shaped by the many hours beyond the call of duty. Never send an email that you don't want the world to see. Favourite Quote: My only regret is that I didn't drink more champagne. Follow Tourism Greater Geelong and The Bellarine: Tourism Geelong and The Bellarine Tourism Geelong and The Bellarine Facebook Tourism Geelong and The Bellarine Twitter Tourism Geelong and The Bellarine Linked In Subscribe to Tourism Hub Podcast Tourism Hub is a weekly podcast dedicated to you and your Tourism Excellence. If you want to help ignite the tourism industry with a message of greatness ‘Subscribe on iTunes‘ and stay connected with special experience maker interviews, insights and inspiration to grow your tourism business and career. You can also join a private community of tourism industry professionals on the Your Tourism Excellence Facebook Group.
In our seventh episode, we interview Rod Annear (the Assistant Director of Visitor Services at the Parks and Wildlife Service) and ask him about his Munda Biddi adventures, what happened to the proposed multi-day hike in Fitzgerald River National Park, his appearance on Karri FM radio and the future of trail development in Western Australia.
The Ah-Tah-Thi-Ki Seminole Indian Museum is commemorating three anniversaries in 2017: the 200-year anniversary of the first attack of the Seminole War, the 60th anniversary of federal recognition of the Seminole Tribe of Florida, and the 20th anniversary of the opening of the museum.Carrie Dilley, Visitor Services and Development Manager at the Ah-Tah-Thi-Ki museum, compiles data collected from visitors. Last year, she discovered that visitors from one third of countries visited the museum, including a surprising number of Europeans. In this episode, Carrie discusses possible reasons behind the visitation numbers, some museum goals for the next year, and Seminole history. Topics Discussed:00:00: Intro00:14: Carrie Dilley00:48: Three anniversaries in 201703:30: Overall Visitation Numbers04:44: What a Wonderful World Blog Post05:25: Why the interest from Europe in general and Germany in particular?07:30: Museum guides in multiple languages08:00: How much do Europeans know about general American history?10:30: New exhibits on the wayGuest:Carrie Dilley, Visitor Services and Development Manager at the Ah-Tah-Thi-Ki museum.
China Ready for Tourism, what does it really mean? with Deanna Varga from Australian National Maritime Museum Welcome to Tourism Upgrade the podcast unpacking marketing trends from travel, tourism and marketing leaders. I’m your host HollyG and today we welcome Deanna Varga, Assistant Director of Commercial and Visitor Services at the Australian National Maritime Museum. Today […] The post China Ready – a case study appeared first on Holly G.
There has been a lot of work and renovations in the last few years at the Royal Botanical Gardens, what's new and what is there to see? Guest: Mark Runciman, Executive Director, Royal Botanical Gardens. Guest: Duncan Ross, Director of Marketing, Sales and Visitor Services, Royal Botanical Gardens. scottthompsonshow
This coming July marks the 25th anniversary of the signing of the Americans with Disabilities Act. But, just how far have we come in securing equal access and equal opportunity for all, and what more needs to be done?As part of WFUV's Strike a Chord campaign focused on efforts to improve accessibility for people with disabilities, we teamed up with Bronxnet for a special panel discussion.Our guests included:James Weisman. James is an ADA pioneer and civil rights advocate. He’s been involved in the disability rights movement since the beginning. James currently serves as the Executive Vice President and General Counsel of United Spinal Association. Edith Prentiss, chair of the Taxis for All Campaign. And...Miranda Appelbaum. Miranda is Senior Manager of Accessibility and Visitor Services at Lincoln Center for the Performing Arts. She’s also the chair of the steering committee for the Museum Access Consortium. The Consortium works to improve access to cultural resources throughout New York City, including museums and botanical gardens.
This coming July marks the 25th anniversary of the signing of the Americans with Disabilities Act. But, just how far have we come in securing equal access and equal opportunity for all, and what more needs to be done?As part of WFUV's Strike a Chord campaign focused on efforts to improve accessibility for people with disabilities, we teamed up with Bronxnet for a special panel discussion.Our guests included:James Weisman. James is an ADA pioneer and civil rights advocate. He's been involved in the disability rights movement since the beginning. James currently serves as the Executive Vice President and General Counsel of United Spinal Association. Edith Prentiss, chair of the Taxis for All Campaign. And...Miranda Appelbaum. Miranda is Senior Manager of Accessibility and Visitor Services at Lincoln Center for the Performing Arts. She's also the chair of the steering committee for the Museum Access Consortium. The Consortium works to improve access to cultural resources throughout New York City, including museums and botanical gardens.
Vernon Rapley, Head of Security and Visitor Services at the V&A, discusses the importance of balancing the need for security with the quality of visitor experience at museums and galleries. He is joined by Adrian Jackson, who holds the same role at the National Portrait Gallery. Together with Glenn Adamson, they consider how the role of the gallery warder or assistant has changed over time and the crucial impact of their interaction with the public.
Glenn Adamson speaks to Vernon Rapley, Head of Security and Visitor Services at the V&A, and Andy Bliss, the top-ranking police officer in London (Chief Constable of the Hertfordshire Constabulary). Art theft can seriously impact on our cultural heritage. How do we stop it? Find out in this discussion, which reveals how museums work with the police to share information on current art theft trends, work towards reducing risk, and in the rare case of a successful theft, recover stolen artefacts for the public.
Mr. Lou Cesario, Director of Visitor Services and Volunteers at the Brooklyn Botanic Garden about the history of this prestigious garden as well as the upcoming Gourds and Ghouls festival.
This week: Another chapter in our festival of social practice! We talk to Mark Allen, Founder and Director, Machine Project, Los Angeles, CA and Allison Agsten, Curator of Public Engagement & Director of Visitor Services at Hammer Museum. Come check us out at the shiny new DePaul museum this Wednesday at 6 PM!
Nancy Coleman (Grants Pass, OR), management consultant and wellness trainer, discusses how the current economy is affecting retirement nest eggs. As the financial markets have ravaged retirees' savings and investments, many are deferring retirement for years if not decades. Second guest, Paul Henderson (Moab, UT), Chief of Interpretation and Visitor Services with Canyonlands/Arches National Park, discusses Canyonlands, a colorful landscape eroded by the Colorado River and its tributaries into countless canyons, mesas and buttes. This “high desert” park is divided into four districts of primitive desert atmospheres: Island in the Sky, Needles, Maze and the rivers themselves. For additional information, please visit www.nps.gov/cany.
Capitol Public Radio's Donna Apidone, talks about her upcoming interview, An Evening With Morning Edition, at the Mondavi Center; and William Beteta, Chief of Interpretation and Visitor Services at the Brown verses Board of Education National Historic Site in Topeka, Kansas, talks about the anniversary of the historic decision.
Capitol Public Radio's Donna Apidone, talks about her upcoming interview, An Evening With Morning Edition, at the Mondavi Center; and William Beteta, Chief of Interpretation and Visitor Services at the Brown verses Board of Education National Historic Site in Topeka, Kansas, talks about the anniversary of the historic decision.
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