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Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your hosts are Paul Marden and Andy Povey.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. Show references: Anna Preedy, Director M+H Showhttps://show.museumsandheritage.com/https://www.linkedin.com/in/annapreedy/Jon Horsfield, CRO at Centegra, a Cinchio Solutions Partnerhttps://cinchio.com/uk/https://www.linkedin.com/in/jon-horsfield-957b3a4/Dom Jones, CEO, Mary Rose Trust https://maryrose.org/https://www.linkedin.com/in/dominicejones/https://www.skipthequeue.fm/episodes/dominic-jonesPaul Woolf, Trustee at Mary Rose Trusthttps://maryrose.org/https://www.linkedin.com/in/paul-woolf/Stephen Spencer, Ambience Director, Stephen Spencer + Associateshttps://www.stephenspencerassociates.com/https://www.linkedin.com/in/customerexperiencespecialist/https://www.skipthequeue.fm/episodes/stephen-spencerSarah Bagg, Founder, ReWork Consultinghttps://reworkconsulting.co.uk/https://www.linkedin.com/in/sarahbagg/https://www.skipthequeue.fm/episodes/sarah-baggJeremy Mitchell, Chair of Petersfield Museum and Art Galleryhttps://www.petersfieldmuseum.co.uk/https://www.linkedin.com/in/jeremy-mitchell-frsa-4529b95/Rachel Kuhn, Associate Director, BOP Consultinghttps://www.bop.co.uk/https://www.linkedin.com/in/kuhnrachel/ Transcriptions:Paul Marden: Welcome to Skip the Queue, the podcast for people working in and working with visitor attractions. You join me today, out and about yet again. This time I am in London at Olympia for the Museums and Heritage Show. Hotly anticipated event in everybody's diary. We all look forward to it. Two days of talks and exhibitions and workshops. Just a whole lot of networking and fun. And of course, we've got the M and H awards as well. So in this episode, I am going to be joined by a number of different people from across the sector, museum and cultural institution professionals, we've got some consultants, we've got some suppliers to the industry, all pretty much giving us their take on what they've seen, what they're doing and what their thoughts are for the year ahead. So, without further ado, let's meet our first guest. Andy Povey: Hi, Anna. Welcome to Skip the Queue. Thank you for giving us some of your time on what must be a massively busy day for you. I wonder if you could just tell the audience who you are, what you do, a little bit about what museums and heritage is, because not everyone listening to the podcast comes from the museum sector. Anna Preedy: Andy, thanks. This is a great opportunity and always really lovely to see your happy smiley face at the Museums and Heritage Show. So M and H, as we're often referred to as, stands for Museums and Heritage and we're a small business that organises the principal trade exhibition for the Museums and Heritage sector that could be broadened, I suppose, into the cultural sector. We also have the awards ceremony for the sector and an online magazine. So we are Museums and Heritage, but we're often referred to as M and H and we've been around for a very long time, 30 plus years. Andy Povey: Oh, my word. Anna Preedy: I know. Andy Povey: And what's your role within the organisation? Your badge says Event Director today. That's one of many hats. Anna Preedy: I'm sure it is one of many hats because we're a very small team. So I own and manage the events, if you like. M and H is my baby. I've been doing it for a very long time. I feel like I'm truly immersed in the world of museums and heritage and would like to think that as a result of that, I kind of understand and appreciate some of the issues and then bring everyone together to actually get in the same room and to talk them through at the show. So, yeah, that's what we're about, really. Andy Povey: In a shorthand and obviously the show. We're in the middle of West London. It's a beautifully sunny day here at Olympia. The show is the culmination, I suppose of 12 months of work. So what actually goes in? What does a normal day look like for you on any month other than May? Anna Preedy: Yeah, it was funny actually. Sometimes people, I think, well, what do you do for the rest of the year? You just turn up to London for a couple of days, just turn up delivering an event like this. And also our award scheme is literally three, six, five days of the year job. So the moment we leave Olympia in London, we're already planning the next event. So it really is all encompassing. So I get involved in a lot. As I say, we're a small team, so I'm the person that tends to do most of the programming for the show. So we have 70 free talks. Everything at the show is free to attend, is free to visit. So we have an extensive programme of talks. We have about 170 exhibitors. Anna Preedy: So I'm, although I have a sales team for that, I'm managing them and looking after that and working with some of those exhibitors and then I'm very much involved in our awards. So the Museums and Heritage Awards look to celebrate and reward the very best in our sector and shine the spotlight on that not just in the UK but around the world. So we have a judging panel and I coordinate that. So pretty much every decision, I mean you look at the colour of the carpet, that which incidentally is bright pink, you look at the colour of the carpet here, who made the decision what colour it would be in the aisles this year it was me. So I, you know, I do get heavily involved in all the nitty gritty as well as the biggest strategic decisions. Andy Povey: Fantastic. Here on the show floor today it is really busy, there are an awful lot of people there. So this is all testament to everything that you've done to make this the success that it is. I'm sure that every exhibitor is going to walk away with maybe not a full order book, but definitely a fistful of business cards. Anna Preedy: I think that's it, what we really want. And we sort of build this event as the big catch up and we do that for a reason. And that is really to kind of give two days of the year people put those in their diary. It's a space where people can come together. So you know, there'll be people here standing on stands who obviously and understandably want to promote their product or service and are looking to generate new business. And then our visitors are looking for those services and enjoying the talks and everyone comes together and it's an opportunity to learn and network and connect and to do business in the broadest possible sense. Really. Andy Povey: No, I think that the line, the big catch up really sums the show up for me. I've been. I think I worked out on the way in this morning. It's the 15th time I've been to the show. It's one of my favourite in the year because it is a fantastic mix of the curatorial, the commercial, everything that goes into running a successful museum or heritage venue. Anna Preedy: I mean, it's funny when people ask me to summarise. I mean, for a start, it's quite difficult. You know, really, it should be museums, galleries, heritage, visitor, attractions, culture. You know, it is a very diverse sector and if you think about everything that goes into making a museum or a gallery or a historic house function, operate, engage, it's as diverse as the organisational types are themselves and we try and bring all of that together. So, you know, whether you are the person that's responsible for generating income in your organisation, and perhaps that might be retail or it might be catering, it could be any. Any stream of income generation, there's going to be content for you here just as much as there's going to be content for you here. Anna Preedy: If you are head of exhibitions or if you are perhaps wearing the marketing hat and actually your job is, you know, communications or audience development, we try and represent the sector in its broadest scope. So there is something for everyone, quite. Andy Povey: Literally, and that's apparent just from looking on the show floor. So with all of your experience in the museum sector, and I suppose you get to see. See quite an awful lot of new stuff, new products. So what are you anticipating happening in the next sort of 6 to 12 months in our sector? Anna Preedy: I mean, that's a big question because, you know, going back to what were just saying, and the kind of different verticals, if you like, that sit within the sector, but I think the obvious one probably has to be AI, and the influence of that. I'm not saying that's going to change everything overnight. It won't, but it's. You can see the ripples already and you can see that reflected out here on the exhibition floor with exhibitors, and you can also see it in our programme. So this sort of AI is only, you know, one aspect of, you know, the bigger, wider digital story. But I just think it's probably more about the sector evolving than it is about, you know, grand sweeping changes in any one direction. Anna Preedy: But the other thing to say, of course, is that as funding gets more the sort of the economic landscape, you know, is tough. Undeniably so. So generating revenue and finding new ways to do that and prioritising it within your organisation, but not at the expense of everything else that's done. And it should never be at the expense of everything else that's done. And it's perfectly possible to do both. Nobody's suggesting that it's easy, nothing's easy but, you know, it's possible. Anna Preedy: And I think the show here, and also what we do online in terms of, you know, news and features, all of that, and what other organisations are doing in this sector, of course, and the partners we work with, but I think just helping kind of bridge that gap really, and to provide solutions and to provide inspiration and actually, you know, there's no need to reinvent the wheel constantly. Actually, I think it was somebody that worked in the sector. I'm reluctant to names, but there was somebody I remember once saying, well, know, stealing with glee is kind of, you know, and I think actually, you know, if you see somebody else is doing something great and actually we see that in our wards, you know, that's the whole point. Let's shine a spotlight on good work. Well, that might inspire someone else. Anna Preedy: It's not about ripping something off and it's not absolute replication. But actually, you know, scalable changes in your organisation that may have been inspired by somebody else's is only a good thing as well. Andy Povey: It's all that evolutionary process, isn't it? So, great experience. Thank you on behalf of everybody that's come to the show today. Anna Preedy: Well, thank you very much. I love doing it, I really genuinely do and there is nothing like the buzz of a busy event. Jon Horsfield: Yeah, My name is Jon Horsfield, I'm the Chief Revenue Officer of Cincio Solutions. Andy Povey: And what does Cincio do? Jon Horsfield: We provide F and B technology, so kiosks, point of sale payments, kitchen systems, inventory, self checkout to the museums, heritage zoos, aquariums and hospitality industries. Andy Povey: Oh, fantastic. So I understand this is your first time here at the Museums and Heritage Show. Jon Horsfield: It is our first time. It's been an interesting learning curve. Andy Povey: Tell me more. Jon Horsfield: Well, our background is very much within the hospitality. We've been operating for about 20 to 23 years within the sort of high street hospitality side of things. Some of our London based listeners may have heard of Leon Restaurants or Coco Di Mama, we've been working with them for over 20 years. But we're looking at ways of bringing that high street technology into other industries and other Verticals and the museums and heritage is a vertical that we've identified as somewhere that could probably do with coming into the 21st century with some of the technology solutions available. Andy Povey: I hear what you're saying. So what do you think of the show? What are your first impressions? Give me your top three tips. Learning points. Jon Horsfield: Firstly, this industry takes a long time to get to know people. It seems to be long lead times. That's the first learning that we've had. Our traditional industry in hospitality, people will buy in this industry. It's going to take some time and we're happy about that. We understand that. So for us, this is about learning about know about how the industry works. Everybody's really friendly. Andy Povey: We try. Yeah. Jon Horsfield: That's one of the first things that we found out with this. This industry is everybody is really friendly and that's quite nice. Even some of our competitors, we're having nice conversations with people. Everybody is really lovely. The third point is the fact that I didn't know that there were so many niche markets and I found out where my mother buys her scarves and Christmas presents from. So it's been really interesting seeing the different types of things that people are looking for. We've sort of noticed that it's really about preservation. That's one of the main areas. There's a lot of things about preservation. Another one is about the display, how things are being displayed, and lots of innovative ways of doing that. But also the bit that we're really interested in is the commercialization. Jon Horsfield: There's a real push within the industry to start to commercialise things and bring in more revenue from the same people. Andy Povey: Yeah, yeah. I mean, that's all about securing the destiny so that you're not reliant on funding from external parties or government and you taking that control. So what do you do at Centrio that helps? Jon Horsfield: Well, first of all. First of all, I would say the efficiencies that we can bring with back office systems integrations. We're very well aware of what we do, we're also aware of what we don't do. So, for example, we're not a ticketing provider, we're a specialist retail and F and B supplier. So it's about building those relationships and actually integrating. We've got a lot of integrations available and we're very open to that. So that's the first thing. But one of the key things that we're trying to bring to this industry is the way that you can use technology to increase revenue. So the kiosks that we've got here, it's proven that you'll get a minimum average transaction value increase of 10 to 15%. Andy Povey: And what do you put that down to? Jon Horsfield: The ability to upsell. Okay, with kiosks, as long as, if you put, for example, with a burger, if you just have a nice little button, say would you like the bacon fries with that? It's an extra few pounds. Well, actually if you've got an extra few pounds on every single transaction, that makes an incredible difference to the bottom line. From the same number of customers. Some of our clients over in the USA have seen an ATV increase above to 60% with the use of kiosks. Andy Povey: And that's just through selling additional fries. Jon Horsfield: Exactly. People will. I went to a talk many years ago when people started to adopt kiosks and the traditional thing is the fact that people will order two Big Macs and a fries to a kiosk, but when you go face to face, they will not order two Big Macs and a fries. Andy Povey: So you're saying I'm a shy fatty who's basically. Jon Horsfield: Absolutely not. Absolutely not, Andy. Absolutely not. So that's really what it's about. It's about using the sort of the high street technology and applying that to a different industry and trying to bring everybody along with us. Dominic Jones: And you need to listen to the Skip the Queue. It's the best podcast series ever. It'll give you this industry. Paul Marden: Perfect. That was a lovely little sound bite. Dom, welcome. Dominic Jones: It's the truth. It's the truth. I love Skip the Queue. Paul Marden: Welcome back to Skip the Queue. Paul, welcome. For your first time, let's just start with a quick introduction. Dom, tell everybody about yourself. Dominic Jones: So I'm Dominic Jones, I'm the chief executive of the Mary Rose Trust and I'm probably one of Skip the Queue's biggest fans. Paul Marden: I love it. And biggest stars. Dominic Jones: Well, I don't know. At one point I was number one. Paul Marden: And Paul, what about yourself? What's your world? Paul Woolf: Well, I'm Paul Woolf, I've just joined the Mary Rose as a trustee. Dom's been kind of hunting me down politely for a little bit of time. When he found out that I left the King's Theatre, he was very kind and said, right, you know, now you've got time on your hands, you know, would you come over and help? So yeah, so my role is to support Dom and to just help zhuzh things up a bit, which is kind of what I do and just bring some new insights into the business and to develop It a bit. And look at the brand, which is where my skills. Dominic Jones: Paul is underselling himself. He is incredible. And the Mary Rose Trust is amazing. You haven't visited. You should visit. We're in Portsmouth Historic Dock blog. But what's great about it is it's about attracting great people. I'm a trustee, so I'm a trustee for good whites. I'm a trustee for pomp in the community. I know you're a trustee for kids in museums. I love your posts and the fact that you come visit us, but it's about getting the right team and the right people and Paul has single handedly made such a difference to performance art in the country, but also in Portsmouth and before that had a massive career in the entertainment. So we're getting a talent. It's like getting a Premiership player. And we got Paul Woolf so I am delighted. Dominic Jones: And we brought him here to the Museum Heritage show to say this is our industry because we want him to get sucked into it because he is going to be incredible. You honestly, you'll have a whole episode on him one day. Paul Marden: And this is the place to come, isn't it? Such a buzz about the place. Paul Woolf: I've gone red. I've gone red. Embarrassed. Paul Marden: So have you seen some talks already? What's been impressive for you so far, Paul? Paul Woolf: Well, we did actually with the first talk we were listening to was all about touring and reducing your environmental impact on touring, which is quite interesting. And what I said there was that, you know, as time gone by and we had this a little bit at theatre actually. But if you want to go for grant funding today, the first question on the grant funding form, almost the first question after the company name and how much money you want is environmental impact. Paul Marden: Yeah, yeah. Paul Woolf: And so if you're going tour and we're looking now, you know, one of the things that Dom and I have been talking about is, you know, Mary Rose is brilliant. It's fantastic. You know, it's great. It's in the dockyard in Portsmouth and you know, so. And, and the Andes, New York, you know, everywhere. Dominic Jones: Take her on tour. Paul Woolf: Why isn't it on tour? Yeah. Now I know there are issues around on tour. You know, we've got the collections team going. Yeah, don't touch. But nonetheless it was interesting listening to that because obviously you've got to. Now you can't do that. You can't just put in a lorry, send it off and. And so I thought that was quite interesting. Dominic Jones: Two, it's all the industry coming together. It's not about status. You can come here as a student or as a CEO and you're all welcome. In fact, I introduced Kelly from Rubber Cheese, your company, into Andy Povey and now you guys have a business together. And I introduced them here in this spot outside the men's toilets at Museum and Heritage. Paul Woolf: Which is where we're standing, by the way. Everybody, we're outside the toilet. Dominic Jones: It's the networking, it's the talks. And we're about to see Bernard from ALVA in a minute, who'll be brilliant. Paul Marden: Yes. Dominic Jones: But all of these talks inspire you and then the conversations and just seeing you Andy today, I'm so delighted. And Skip the Queue. He's going from strength to strength. I love the new format. I love how you're taking it on tour. You need to bring it to the May Rose next. Right. Paul Marden: I think we might be coming sometimes soon for a conference near you. Dominic Jones: What? The Association of Independent Museums? Paul Marden: You might be doing an AIM conference with you. Dominic Jones: Excellent. Paul Marden: Look, guys, it's been lovely to talk to you. Enjoy the rest of your day here at M and H. Paul Marden: Stephen, welcome back to Skip the Queue. Stephen Spencer: Thank you very much. Paul Marden: For listeners, remind them what you do. Stephen Spencer: So I'm Stephen Spencer. My company, Stephen Spencer Associates, we call ourselves the Ambience Architects because we try to help every organisation gain deeper insight into the visitor experience as it's actually experienced by the visitor. I know it sounds a crazy idea, really, to achieve better impact and engagement from visitors and then ultimately better sustainability in all senses for the organisation. Paul Marden: For listeners, the Ambience Lounge here at M and H is absolutely rammed at the moment. Stephen Spencer: I'm trying to get in myself. Paul Marden: I know, it's amazing. So what are you hoping for this networking lounge? Stephen Spencer: Well, what we're aiming to do is create a space for quality conversations, for people to meet friends and contacts old and new, to discover new technologies, new ideas or just really to come and have a sounding board. So we're offering free one to one advice clinic. Paul Marden: Oh, really? Stephen Spencer: Across a whole range of aspects of the visitor journey, from core mission to revenue generation and storytelling. Because I think, you know, one of the things we see most powerfully being exploited by the successful organisations is that kind of narrative thread that runs through the whole thing. What am I about? Why is that important? Why should you support me? How do I deliver that and more of it in every interaction? Paul Marden: So you're Having those sorts of conversations here with people on a one to one basis. Stephen Spencer: Then we also are hosting the structured networking event. So all of the sector support organisations that are here, they have scheduled networking events when really people can just come and meet their peers and swap experiences and again find new people to lean on and be part of an enriched network. Paul Marden: Absolutely. So we are only half a day in, not even quite half a day into a two day programme. So it's very early to say, but exciting conversations, things are going in the direction that you hoped for. Stephen Spencer: Yes, I think, I mean, we know that the sector is really challenged at the moment, really, the fact that we're in now such a crazy world of total constant disruption and uncertainty. But equally we offer something that is reassuring, that is enriching, it's life enhancing. We just need to find better ways to, to do that and reach audiences and reach new audiences and just keep them coming back. And the conversations that I've heard so far have been very much around that. So it's very exciting. Paul Marden: Excellent. One of themes of this episode that we'll be talking to lots of people about is a little bit of crystal ball gazing. You're right, the world is a hugely, massively disrupted place at the moment. But what do you see the next six or 12 months looking like and then what does it look like for the sector in maybe a five year time horizon? Stephen Spencer: Okay, well, you don't ask easy questions. So I think there will be a bit of a kind of shaking down in what we understand to be the right uses of digital technology, AI. I think we see all the mistakes that were made with social media and what it's literally done to the world. And whilst there are always examples of, let's say, museums using social media very cleverly and intelligently, we know that's against the backdrop of a lot of negativity and harm. So why would we want to repeat that, for example, with generative AI? Paul Marden: Indeed. Stephen Spencer: So I heard a talk about two years ago at the VAT conference about using AI to help the visitor to do the stuff that is difficult for them to do. In other words, to help them build an itinerary that is right for them. And I think until everyone is doing that, then they should be very wary of stepping off the carpet to try and do other things with it. Meanwhile, whilst it's an immersive experience, it is not just sitting in, you know, with all respect to those that do this, A, you know, surround sound visual box, it is actually what it's always been, which is meeting real people in authentic spaces and places, you know, using all the senses to tell stories. So I think we will need to see. Stephen Spencer: I've just been given a great coffee because that's the other thing we're offering in the coffee. It's good coffee. Not saying you can't get anywhere else in the show, just saying it's good here. Yeah. I think just some realism and common sense creeping into what we really should be using these technologies for and not leaving our visitors behind. I mean, for example, you know, a huge amount of the natural audience for the cultural sector. You know, people might not want to hear it, but we all know it's true. It's older people. And they aren't necessarily wanting to have to become digital natives to consume culture. So we shouldn't just say, you know, basically, unless you'll download our app, unless you'll do everything online, you're just going to be left behind. That's crazy. It doesn't make good business sense and it's not right. Stephen Spencer: So I just think some common sense and some. Maybe some regulation that will happen around uses of AI that might help and also, you know, around digital harms and just getting back to some basics. I was talking to a very old colleague earlier today who had just come back from a family holiday to Disney World, and he said, you know, you can't beat it, you cannot beat it. For that is immersive. Paul Marden: Yeah, absolutely. But it's not sealed in a box. Stephen Spencer: No, no. And it really. It's a bit like Selfridges. I always took out. My favourite store is Selfridges. It still does what Harry Gordon Selfridge set out to do. He said, "Excite the mind and the hand will reach for the pocket." I always say. He didn't say excite the eye, he said, excite the mind. Paul Marden: Yeah. Stephen Spencer: The way you do that is through all the senses. Paul Marden: Amazing. Stephen Spencer: And so, you know, digital. I'm sure he'd be embracing that. He would be saying, what about the rest of it? Paul Marden: How do you add the human touch to that? Yeah. I was at Big Pit last week. Stephen Spencer: As they reopened, to see this. Yeah. Paul Marden: And it was such an amazing experience walking through that gift shop. They have so subtly brought the museum into the gift shop and blended the two really well. Stephen Spencer: Yes. And I think that raises the bar. And again, if you want to make more money as a museum, you need to be embracing that kind of approach, because if you just carry on doing what you've always done, your revenue will go down. Paul Marden: Yes. Stephen Spencer: And we all know your revenue needs to go up because other. Other sources of income will be going down. Paul Marden: Sarah, welcome back to Skip the Queue last time you were here, there was a much better looking presenter than, you were in the Kelly era. Sarah Bagg: Yes, we were. Paul Marden: It's almost as if there was a demarcation line before Kelly and after Kelly. Why don't you just introduce yourself for me? Tell the listeners what it is that you do. Sarah Bagg: So I'm Sarah Bagg. I'm the founder of Rework Consulting. The last time I spoke, it wasn't that long after our launch. I think like two and a half years ago. We've just had our third birthday. Paul Marden: Wow. Sarah Bagg: Which is completely incredible. When we first launched rework, were specifically for the visitor attractions industry and focused on ticketing. Paul Marden: Yep. Sarah Bagg: So obviously we are a tech ticketing consultancy business. In the last three and a half years we've grown and now have five verticals. So attractions are one of them. Paul Marden: And who else do you work with then? Sarah Bagg: So the art, the leisure industry. So whether it be activity centres, cinemas, bowling centres and then live entertainment. So it could be anything from sports, festivals etc and the arts, like theatres or. Paul Marden: So closely aligned to your attractions. Then things that people go and do but different kinds of things loosely. Sarah Bagg: Say they're like live entertainment. Paul Marden: I like that. That's a nice description. So this must be Mecca for you to have all of these people brought together telling amazing stories. Sarah Bagg: I think how I would sum up museum and heritage today is that I think we're kind of going through a period of like being transformed, almost like back. People are reconstructing, connecting with real experiences and with people. Paul Marden: Yeah. Sarah Bagg: And I would like to think that tech is invisible and they're just to support the experience. I think there's a lot of things that are going on at the moment around, you know, bit nostalgia and people dragging themselves back to the 90s. And there's a lot of conversations about people and customer service and experience. And although technology plays a huge part in that, I would still like to think that people come first and foremost, always slightly weird from a technology consultant. Paul Marden: Well, nobody goes to a visitor attraction to be there on their own and interact with technology. That's not the point of being there. Yeah. Interesting talks that you've been today. Sarah Bagg: I think one of my favourite was actually one of the first of the day, which was about. Of how do you enhance the visitor experience through either like music and your emotions and really tapping into how you feel through, like all your different senses. Which was one of Stephen's talks which I really enjoyed. Paul Marden: That's really interesting. Sarah Bagg: I think if people like look at the visitor industry and across the board, that's why I'm so keen to stay, like across four different sectors, we can learn so much pulling ideas from like hospitality and restaurants and bars.Paul Marden: Completely. Sarah Bagg: Even if you think about like your best, there's a new bar there, so you can not very far from my home in Brighton and the service is an amazing. And the design of the space really caters for whether you're in there with 10 people or whether you're sat at the bar on your own. It doesn't exclude people, depending on what age you are or why you gone into the bar. And I think we can learn a lot in the visitor attractions industry because there's been a lot of talk about families today. I don't have children and I think that there, you need. Sarah Bagg: We need to think more about actually that lots of other people go to visitor attractions Paul Marden: Completely. Sarah Bagg: And they don't necessarily take children and they might want to go on their own. Yes, but what are we doing to cater for all of those people? There's nothing. Paul Marden: How do you make them feel welcome? How do you make them feel like they're a first class guest? The same as everybody else. Yeah. So where do you see the sector going over the next few years based on what you've seen today? Sarah Bagg: I think there'll be a lot more diversification between sectors. There's definitely a trend where people have got their assets. You know, like if you're looking at things like safari parks and zoos, places that have already got accommodation, but maybe like stately houses where there used to be workers that were living in those cottages or whatever, that they're sweating their assets. I think it would be interesting to see where tech takes us with that because there has been a tradition in the past that if you've got like, if your number one priority to sell is being like your hotel, then you would have like a PMS solution. But if it's the other way around, your number one priority is the attraction or the venue and you happen to have some accommodation, then how is that connecting to your online journey? Sarah Bagg: Because the last thing you want is like somebody having to do two separate transactions. Paul Marden: Oh, completely drives me crazy. Sarah Bagg: One thing I would also love to see is attractions thinking beyond their 10 till 6 opening hours completely. Because some days, like restaurants, I've seen it, you know, maybe they now close on Mondays and Tuesdays so they can give their staff a day off and they have different opening hours. Why are attractions still fixated in like keeping these standard opening hours? Because actually you might attract a completely different audience. There used to be a bit of a trend for like doing museum late. So I was speaking to a museum not very long ago about, you know, do they do like morning tours, like behind the scenes, kind of before it even opens. And I think the museum particularly said to me, like, "Oh, we're fine as we are.". Paul Marden: I've never met a museum that feels fine where it is at the moment. Sarah Bagg: But I guess the one thing I would love to see if I could sprinkle my fairy dus. Paul Marden: Come the revolution and you're in charge. Sarah Bagg: And it's not like, it's not even like rocket science, it's more investment into training and staff because the people that work in our industry are like the gold, you know, it's not tech, it's not pretty set works, it's not like fancy display cases. Yes, the artefacts and stuff are amazing. Paul Marden: But the stories, the people stuff. Yeah. Sarah Bagg: Give them empowerment and training and make the customer feel special. Paul Marden: Yes. Sarah Bagg: When you leave, like you've had that experience, you're only ever going to get that from through the people that you interact with completely. Paul Marden: Jeremy, hello. Welcome to Skip the Queue. We are, we are being slightly distracted by a dinosaur walking behind us. Such is life at M and H show. Jeremy Mitchell: Yeah. Paul Marden: So. Jeremy Mitchell: Well, anything to do with museums and dinosaurs, always great crowd pleasers. Paul Marden: Exactly, exactly. So is this your first time at M and H or have you been before? Jeremy Mitchell: Been before, but probably not for 10 years or more. It was, yes. I remember last time I came the theatres were enclosed so they were partitioned all the way around. Paul Marden: Right. Jeremy Mitchell: But because it's so popular now that would not just not would not work. It's a long time ago. It shows how long I've been volunteering. Paul Marden: In museums, doesn't it? So for our listeners, Jeremy, just introduce yourself and tell everyone about the role that you've got at the Petersfield Museum. Jeremy Mitchell: Okay, so I'm Jeremy Mitchell. I'm a trustee at Petersfield Museum now Petersfield Museum and Art Gallery. I'm actually now chair of trustees. Paul Marden: Paint a little picture for us of Petersfield Museum then. What could someone expect if they came to you? Apart from, as I understand, a very good cup of coffee. Jeremy Mitchell: A very good cup of coffee. Best in Petersfield. And that's not bad when there are 32 competitors. You'll get a little bit of everything you'll get a bit of. You'll get the story of Petersfield, but you'll get so much more. We've got collections of costume going back to the mid 18th century. We've got work of a local artist, Flora Torte, one of those forgotten female artists from between the wars. She's a story that we will be exploring. We've got, in partnership with the Edward Thomas Fellowship, a big archive of books and other artefacts by and about Edward Thomas, who was a poet, writer, literary critic. He's one of the poets killed in the First World War. But he's not well known as a war poet because he was writing about the impact of war on life at home. Jeremy Mitchell: So he's now more well known as a nature poet. Paul Marden: So you're telling the story not just of the place, you're telling the story of the people that have produced great art or had an impact on Petersfield. Jeremy Mitchell: Yes. And their networks and how they might relate to Petersfield in turn. And we've got the costume collection I mentioned going back to the mid 18th century, which came from Bedale School. They've all got stories to them. Paul Marden: Interesting. Jeremy Mitchell: This came from Bedale School, which is a private school on the edge of Petersfield. It was actually collected by their drama teacher between the 1950s and the 1970s. Paul Marden: Wow. Jeremy Mitchell: Because she believed in authenticity. So if she was putting on a 19th century production, she would want genuine 19th century clothes. Paul Marden: Let me tell you, my drama productions in a 1980s comprehensive did not include authentic 19th century costumes. Jeremy Mitchell: If were doing something like that at school, their parents would have been, all right, go down to the jumble sale, buy some material, make something that looks something like it. Paul Marden: Yeah. Jeremy Mitchell: But no, she was, well, if you haven't got anything in your attic that's suitable, please send me some money because there's a sale at Sotheby's in three months. Time off costume from the period. Paul Marden: Excellent. Jeremy Mitchell: And we've got some lovely pieces in there. When we put on the Peggy Guggenheim exhibition, which is what were talking about earlier today here, were able to bring in costume from the 1930s, Chanel dress, other high quality, not. Not necessarily worn by Peggy Guggenheim, but her. Paul Marden: Authentic of the period. Jeremy Mitchell: Authentic of the period. But her son was at Bedale, so she could have been asked to donate. Paul Marden: So. Okay. Jeremy Mitchell: Highly unlikely, but it was similar to items that she had been photographed in or would have been. Would have been wearing. Paul Marden: So tell me about the. The presentation. How was that? Jeremy Mitchell: It went so quickly. Paul Marden: Oh, yes. You get in the zone don't you? Jeremy Mitchell: You get in the zone. But it flowed and Louise was great. Louise had done the bulk of the. The work. She prepared the presentation that visually told the story of the exhibition and its outcomes and impacts. And I filled in the boring book, I call it the BBC, the boring but crucial. How we funded it, how we organised the project, management around it, the planning and getting buy in from the rest of the trustees at the beginning, because it was potentially a big financial commitment if we hadn't been able to fund it. Paul Marden: Isn't it interesting? So coming to an event like this is always. There's always so much to learn, it's always an enriching experience to come. But it's a great opportunity, isn't it, for a small museum and art gallery such as Petersfield? It feels a little bit like you're punching above your weight, doesn't it, to be invited onto this stage to talk about it. But really you're telling this amazing story and it's of interest to everybody that's here. Jeremy Mitchell: We want to share it. If we've been able to do it, then why can't they? Why can't you? Why can't we all do it? And yes, you need the story, but if you dig deep enough, those stories are there. Paul Marden: Absolutely, Absolutely. One of the things that is a real common conversation here, M and H, is looking forward, crystal ball gazing, talking. There's challenges in the sector, isn't there? There's lots of challenges around funding and I guess as a small museum, you must feel those choppy waters quite acutely. Jeremy Mitchell: Definitely. I mean, we're an independent museum, so we're not affected by spending cuts because we don't get any funding from that area. But the biggest challenge is from the funding perspective. Yes, we have a big income gap every year that we need to bridge. And now that so much more of the sector is losing what was its original core funding, they're all fishing in the same pond as us and they've got. Invariably they've got a fundraising team probably bigger than our entire museum team, let alone the volunteer fundraiser that we've got. So, yes, it is a challenge and you are having to run faster just to stand still. The ability to put on an exhibition like Peggy Guggenheim shows that we are worth it. Paul Marden: Yes, absolutely. Jeremy Mitchell: And the Guggenheim was funded by Art Fund Western loan programme and an Arts Council project grant. And it was a large Arts Council project grant. Paul Marden: So although everyone's fishing in the same pond as you're managing to yeah. To stretch my analogy just a little bit too far, you are managing to. To get some grant funding and. Jeremy Mitchell: Yes. Paul Marden: And lift some tiddlers out the pond. Jeremy Mitchell: Yes. But it was quite clear that with Peggy it was a story that had to be told. Paul Marden: So we talked a little bit about challenging times. But one of the big opportunities at M and H is to be inspired to think about where the opportunities are going forwards. You've had a day here today. What are you thinking as inspiration as next big things for Petersfield Museum. Jeremy Mitchell: I'm finding that really difficult because we're small, we're a small site, Arkansas, I think has got to be a way forward. I miss the talk. But they're all being recorded. Paul Marden: Yes. Jeremy Mitchell: So I shall be picking that one up with interest. But AR is something. We've got police cells. Well, we've got a police cell. Paul Marden: Okay. Jeremy Mitchell: Now, wouldn't it be great to tell an augmented reality story of Victorian justice to kids? Paul Marden: Yes. Jeremy Mitchell: While they're sat in a victory in a Victorian police cell on a hard wooden bench. That is the original bench that this prisoners would have slept on. Paul Marden: I've done enough school visits to know there's enough kids that I could put in a jail just to keep them happy or to at least keep them quiet whilst the rest of us enjoy our visit. Yes. I feel like I need to come to Petersfield and talk more about Peggy because I think there might be an entire episode of Skip the Queue to talk just about putting on a big exhibition like that. Jeremy Mitchell: Yeah, no, definitely. If you drop me an email you can skip the queue and I'll take you around. Paul Marden: Oh lovely, Rachel, welcome to Skip the Queue. You join me here at M and H show. And we've taken over someone's stand, haven't we? I know, it feels a bit weird, doesn't it? Rachel Kuhn: I feel like we're squatting but I. Paul Marden: Feel a little bit like the Two Ronnies, cuz we're sat behind the desk. It's very strange. Which one are you? Anyway, just for listeners. Introduce yourself for me. Tell listeners what it is that you do at BOP Consulting. Rachel Kuhn: Yeah, so I'm Rachel Kuhn, I'm an associate director at BOP and we specialise in culture and the creative economy and kind of working across everything that is to do with culture and creative economy globally. But I lead most of our strategy and planning projects, particularly in the UK and Ireland, generally working with arts, heritage, cultural organisations, from the very earliest big picture strategy through to real nitty gritty sort of operational plans and outside of bop. I'm a trustee for Kids in Museums, where we love to hang, and also a new trustee with the Postal Museum. Paul Marden: Given what you do at bop, this must be like the highlight of the year for you to just soak up what everybody is doing. Rachel Kuhn: I love it. I mean, it's so lovely just going around, chatting to everybody, listening in on the talks and I think that spirit of generosity, you know, like, it just comes across, doesn't it? And it just reminds me why I love this sector, why I'm here. You know, everyone wants to, you know, contribute and it's that whole sort of spirit of what do they say? We know when the tide rises, so do all the boats or all the ships. And I feel like that's the spirit here and it's lovely. Paul Marden: It is such a happy place and it's such a busy, vibrant space, isn't it? What have been the standout things for you that you've seen today? Rachel Kuhn: I think probably on that spirit of generosity. Rosie Baker at the founding museum talking about the incredible work they've done with their events, hires, programmes. Obviously got to give a shout out to the Association of Cultural Enterprise. I've been doing a lot of hanging out there at their stage day. So Gurdon gave us the rundown of the benchmarking this morning. Some really good takeaways from that and Rachel Mackay, I mean, like, obviously. Paul Marden: Want to go into. Rachel Kuhn: You always want to see her. Really good fun, but lovely to hear. She's talking about her strategy, the Visitor Experience strategy. And you know what, I spend so much time going into places looking at these sub strategies, like visual experience strategies that just haven't been written in alignment with the overall strategy. So it's lovely to see that linking through, you know, and obviously I'm from a Visitor Experience background, so hugely passionate about the way that Visitor Experience teams can make visitors feel the organization's values. And that alignment was really impressive. So, yeah, really lovely and loads of great takeaways from all those talks. Paul Marden: I will just say for listeners, all of these talks have been recorded, so everyone's going to be able to download the materials. It take a couple of weeks before they were actually published. But one of the questions that I've asked everybody in these vox pops has been, let's do some crystal ball gazing. It's. It stinks at the moment, doesn't it? The, the, the economy is fluctuating, there is so much going on. What do you see 6 to 12 month view look like? And then let's really push the boat out. Can we crystal ball gaze maybe in five years? Rachel Kuhn: Yeah. I mean, look, I think the whole problem at the moment and what's causing that sort of nervousness is there's just a complete lack of surety about loads of things. You know, in some ways, you know, many organisations have welcomed the extension for the MPO round, the current round, but for many, you know, that's just pushed back the opportunity to get in on that round that little bit further away. It's caused that sort of nervousness with organisations are having to ride on with the same funding that they asked for some years ago that just doesn't, you know, match, you know, and it's actually a real time cut for them. Paul Marden: Absolutely. Rachel Kuhn: So I think, very hard to say, I don't know that there's much I can say. I feel like as at sea as everyone else, I think about what the landscape looks like in the next six months, but I think that never has there been, you know, a better time than something like this like the M and H show. You know, this is about coming together and being generous and sharing that information and I think reaching out to each other and making sure that we're sort of cross pollinating there. There's so much good stuff going on and we've always been really good at that and I think sometimes when we're feeling a bit down, it feels like, oh, I just don't want to go to something like this and meet others and, you know, get into a bit of a misery cycle. Rachel Kuhn: But actually it's so uplifting to be at something like this. And I think, you know, what we've seen here is at the show today, I think, is organisations being really generous with their experience and their expertise. Suppliers and consultants and supporters of the sector being really generous with their time and their expertise and actually just shows just spending a bit of time with each other, asking things of each other. We've just got loads of stuff to share and we're all really up for it. And I think that generosity is so critical and I mean, obviously I'm going to plug, I've got to plug it. Rachel Kuhn: So, you know, if you are a supplier, if you are a commercial business working in this sector, it might be tough times for you, but it's certainly nowhere near as hard as it is for the arts and cultural heritage organisations in the sector. You know, reach out to them and see how you can support them and help them. I mean, you and I have both been on a bit of a drive recently to try and drum up some sponsorship and corporate support for kids in museums who, you know, an Arts council MPO who we're incredible, incredibly proud to represent and, you know, do reach out to us. If you've been thinking, oh, I just want to sponsor something and I'd love to sponsor us. Paul Marden: Exactly. I mean, there's loads of opportunities when you take kids in museums as an example, loads of opportunities for. And this is what Arts Council wants us to do. They want us to be more independent, to generate more of our own funding and we've got a great brand, we do some amazing work and there's lots of opportunities for those commercial organisations who align with our values to help to support us. Rachel Kuhn: So I think you asked me there about what's in the next year. So next year, six months, I don't know is the answer. I think it's just a difficult time. So my advice is simply get out there, connect, learn from each other, energise each other, bring each other up. Let's not get into that sort of doom cycle. That's very easy next five years. You know what, I've had some really interesting meetings and conversations over the last. Well, one particularly interesting one today, some other ones about some funds that might be opening up, which I think is really exciting. You know, we've seen this really big challenge with funding, you know, slowing funding going in much larger amounts to a smaller number of large organisations and that causes real problems. But I think there might be a small turnaround on that. Rachel Kuhn: I'm not crumbs in the earth. I think it's still tough times. But that was really exciting to hear about. I'm also seeing here at the show today. I've been speaking to a lot of suppliers whose their models seem to be shifting a lot. So a lot more opportunities here where it requires no investment from the attraction and a lot more sort of interesting and different types of profit share models, which I think is really interesting. So I think the other thing I'd say is if you're an attraction, don't discount partnering some of these organisations because actually, you know, go and talk to them. Rachel Kuhn: Don't just, don't just count them out because you think you haven't got anything to invest because many of them are visiting new models and the couple that I've spoken to who aren't, learn from your competitors and start doing some different models. And I think that's been really interesting to hear some very different models here for some of the products, which is really exciting. Paul Marden: It is really hard sitting on the other side of the fence, as a supplier, we need cash flow as well. We've got to pay bills and all of those sorts of things. But you're right, there are interesting ways in which we all want to have a conversation. As you say, don't sit back afraid to engage in the conversation because you've got nothing to invest, you've got an important brand, you've got an audience. Those are valuable assets that a supplier like us would want to partner with you to help you to bring a project to life. And that might be on a rev share model, it might be on a service model. There's lots of different ways you can slice it and dice it. Rachel Kuhn: And going back, on a closing note, I suppose, going back to that generosity thing, don't think because you haven't got any money to commission, you know, a supplier to the sector or a commercial company, that you can't reach out to them. Like, you know, we are in this because we really want to support these organisations. This is our passion. You know, many of us are from the sector. You know, I will always connect somebody or introduce somebody or find a way to get a little bit of pro bono happening, or, you know, many of my colleagues are on advisory committees, we're board members. And I think that's the same for so many of the companies that are, like, working with the sector. You know, reach out and ask for freebie, you know, don't ask, don't get. Paul Marden: Yeah, exactly. Rachel, it is delightful to talk to you as always. Thank you for joining us on Skip the Queue and I am sure, I'm sure we'll make this into a full episode one day soon. I do say that to everybody. Rachel Kuhn: Thanks so much. Lovely to speak to you. Paul Marden: Andy. Andy Povey: Paul.Paul Marden: We've just walked out of the M and H show for another year. What are your thoughts? Andy Povey: First, I'm exhausted, absolutely exhausted. I'm not sure that I can talk anymore because I've spent 48 hours having some of the most interesting conversations I've had all year. Paul Marden: No offence, Tonkin. Andy Povey: You were part of some of those conversations, obviously, Paul. Paul Marden: I was bowled over again by just the sheer number of people that were there and all those lovely conversations and everybody was just buzzing for the whole two days. Andy Povey: The energy was phenomenal. I worked out that something like the 15th show, M & H show that I've been to, and I don't know whether it's just recency because it's sitting in the far front of my mind at the moment, but it seems like this was the busiest one there's ever been. Paul Marden: Yeah, I can believe it. The one thing that didn't change, they're still working on Olympia. Andy Povey: I think that just goes on forever. It's like the fourth Bridge. Paul Marden: Talks that stood out to you. Andy Povey: I really enjoyed interpretation One led by the guy from the sign language education company whose name I can't remember right now. Paul Marden: Yeah, Nate. That was an amazing talk, listeners. We will be getting him on for a full interview. I'm going to solve the problem of how do I make a inherently audio podcast into something that's accessible for deaf people? By translating the podcast medium into some sort of BSL approach. So that was the conversation that we had yesterday after the talk. Andy Povey: I know. I really look forward to that. Then, of course, there was the George and Elise from Complete Works. Paul Marden: I know. They were amazing, weren't they? You couldn't tell at all that they were actors. Do you know, it was really strange when George. So there was a point in that talk that George gave where we all had a collective breathing exercise and it was just. It was. It was so brilliantly done and were all just captivated. There must have been. I rechon there was 100 people at theatre at that point. Absolutely. Because it was standing room only at the back. And were all just captivated by George. Just doing his click. Very, very clever. Andy Povey: But massively useful. I've seen the same thing from George before and I still use it to this day before going on to make a presentation myself. Paul Marden: Yeah, yeah. Andy Povey: Just grounding yourself, centering yourself. Well, it's fantastic. Paul Marden: Yeah. But the whole thing that they were talking about of how do we create opportunities to have meaningful conversations with guests when they arrive or throughout their entire experience at an attraction so that we don't just talk about the weather like we're typical English people. Andy Povey: That's great, isn't it? Go and tell a Brit not to talk. Talk about the weather. Paul Marden: But training your staff makes absolute sense. Training your staff to have the skills and the confidence to not talk about the weather. I thought that was really interesting. Andy Povey: It's an eye opener, isn't it? Something really simple, but could be groundbreaking. Paul Marden: Yeah. Andy Povey: Then what was your view on all of the exhibitors? What did you take away from all the stands and everybody? Paul Marden: Well, I loved having my conversation yesterday with Alan Turing. There was an AI model of Alan Turing that you could interact with and ask questions. And it was really interesting. There was a slight latency, so it didn't feel quite yet like a natural conversation because I would say something. And then there was a pause as Alan was thinking about it. But the things that he answered were absolutely spot on, the questions that I asked. So I thought that was quite interesting. Other exhibitors. Oh, there was a lovely point yesterday where I was admiring, there was a stand doing custom designed socks and I was admiring a design of a Jane Austen sock and there was just somebody stood next to me and I just said, "Oh, Jane Austen socks." Paul Marden: Very on Trend for the 250th anniversary of Jane Austen, that all of the museums in Hampshire will be buying those up. And should funnily you should say that I'm the chief executive of Chawton Park House, which is one of the museums in the last place that Jane Austen lived. So very interesting, very small world moment at that point. Andy Povey: I do, it's almost an oxymoron to talk about Jane Austen socks. I don't imagine her having worn anything with nylon or Lycra in it. Paul Marden: Very true. I hadn't tweaked that. Andy Povey: There was a lot of AI there wasn't there AI this, AI that. Paul Marden: And there were some really good examples of where that is being used in real life. Yeah, yeah. So there were some examples where there's AI being used to help with visitor counts around your attraction, to help you to optimise where you need to put people. I thought that Neil at Symantec just talking about what he called answer engine optimisation. That was interesting. There were some brilliant questions. There was one question from an audience member asking, are there any tools available for you to figure out whether how well your organisation is doing at being the source of truth for AI tools? Andy Povey: Yeah, yeah. So almost like your Google search engine ranking. Paul Marden: But exactly for ChatGPT. Andy Povey: And have you found one yet? Paul Marden: No, not yet. There's also quite a lot of people talking about ideas that have yet to find a home. Andy Povey: Yes. What a very beautiful way of putting it. Paul Marden: The people that have. That are presenting a topic that has yet to get a real life case study associated with it. So the rubber hasn't yet hit the road. I don't think on that. Andy Povey: No. I think that's true for an awful lot of AI, isn't it? Not just in our sector. Paul Marden: No. Andy Povey: It's very interesting to see where that's all going to go. And what are we going to think when we look back on this in two or three years time? Was it just another chocolate teapot or a problem looking for a solution? Or was it the revolution that we all anticipate. Paul Marden: And I think it will make fundamentals change. I think it's changing rapidly. But we need more real case studies of how you can do something interesting that is beyond just using ChatGPT to write your marketing copy for you. Andy Povey: Yeah, I mean it's all about putting the guest at the front of it, isn't it? Let's not obsess about the technology, let's look at what the technology is going to enable us to do. And back to the first part of this conversation, looking at accessibility, then are there tools within AI that are going to help with that? Paul Marden: Yeah, absolutely. So there was definitely. There was an interesting talk by Vox. The people that provide, they provide all of the radio boxes for everybody to wear at M and H that provides you with the voiceover of all of the speakers. But they use this technology across all manner of different attractions and they were talking about using AI to do real time translation of tours. So you could. Andy Povey: Very interesting. Paul Marden: Yeah. So you could have an English speaker wandering around doing your tour and it could real time translate up to. I think it was up to four languages. Andy Povey: BSL not being one of those languages. Paul Marden: Well, no, they were talking about real time in app being able to see subtitles. Now, I don't know whether they went on to say you could do BSL. And we know from the other presentation that not everybody that is deaf is able to read subtitles as fast as they can consume sign language. So it's important to have BSL. But there were some parts of that Vox product that did it address deaf people. It wasn't just multilingual content. Andy Povey: So AI people, if you're listening, you can take the idea of translating into BSL in real time and call it your own. Paul Marden: Yeah, we very much enjoyed hosting our theatre, didn't we? That was a lot. And Anna, if you are listening, and I hope you are, because lots of people have said very nice things in this episode about M and H. Andy and I would love to come back next year. Andy Povey: Absolutely. Paul Marden: And host a theatre for you. Any other thoughts? Andy Povey: Just really looking forward to the rest of the week off. Yeah, it's a sign of a good show when you walk away with all that positive feeling and that positive exhaustion and you probably need a week to reflect on all of the conversations that we've had. Paul Marden: Yeah, absolutely. Next up we is AIM Conference at Mary Rose in June. I can't wait very much. Looking forward to that. Thank you ever so much for listening. We will join you again in a few weeks. See you soon. Bye Bye. Andy Povey: Draw.Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm. The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report
This week is our penultimate episode. Three months pass in Portsmouth and Fanny receives a significant visitor and several very consequential letters.
Remember When is a show that brings together football fans from across the UK to talk about the seismic moments that shaped their club's history - and had a massive impact on their own lives too. Rather than being about tribal division or comparing between the haves versus the have-nots, it's about the stories, the memories and the moments that unite us as football fans - whoever we support. This time, Remember When looks back at two of the most memorable FA Cup triumphs in English football history. Wimbledon and Portsmouth have suffered more than their fair share of hardship over the years, with trophy cabinets smaller than plenty of their Football League counterparts. But both clubs and their fans share an increasingly rare privilege: they won the FA Cup against the odds. Broadcaster Rick Edwards is joined by two guests who were right at the heart of the action. Marc Jones fell in love with Wimbledon after an inadvertent trip to Plough Lane in the 1980s and followed their ragtag bunch of cult heroes to the 1988 FA Cup final, where the Crazy Gang ended the day on that hallowed top Wembley step after beating a brilliant Liverpool team. Jeff Harris made a similar pilgrimage twenty years later, when his beloved Portsmouth scratched and clawed their way to the final of the 2008 FA Cup. He'd recently returned from working overseas for the British Army and watched Kanu and company complete their own journey to greatness at the new Wembley. Marc and Jeff share their hilarious and often heartfelt memories of seeing their local clubs reach footballing immortality. From that snowballing belief as their clubs marched through the rounds at the expense of numerous top-flight counterparts, to organising double-decker buses and flights back from military bases to make sure they joined friends and family at Wembley. They also remember the aftermath, as Jeff bolted back down to Portsmouth and joined in celebrations across the city while Marc caught sight of Wimbledon manager Bobby Gould bringing the trophy back to Plough Lane at the front of the team coach. They also touch on how these victories marked important moments in their own young lives, with football acting as the catalyst for moments of joy, melancholy and belonging. Remember When is a celebration of what football's all about: moments etched into history for the fans and players of two clubs who might never experience it again. This is Remember When… We Actually Won Something.
This episode is brought to you by the Insta360 X5 action cameraThis week, James is joined by none other than Bradley Wiggins and cricket legend Ian Botham, who on 15th and 16th September will be riding the Sir Bradley Wiggins Cycle Challenge for Beefy's Charity Foundation (sign up to ride here, more details below).In this episode, Ian and Brad compare notes on 1980s cricket versus 2010s cycling (spoiler: there was more beer and misbehaviour in cricket), their experiences in the limelight, their greatest achievements, and how to deal with pressure, from the legendary 1981 Ashes to the 2012 Tour de France and Olympics. Brad opens up about his time at Team Sky, tells us what he really thinks of the Dave Brailsford regime and the cycling media, and gives a candid account of his struggles on the bike and off it. Meanwhile, Ian recounts sharing changing room beers with the Aussies, why he was never into sledging, how to keep a cool head in the middle of a storm, and the long-term impact of his charity work.Interview begins at 7.00------This episode is brought to you by Insta360, the 360-degree filming action camera specialists. Check out its latest the all-new, road-cycling-perfect Insta360 X5 here. And don't forget to use the code Cyclist at the checkout for a free Insta360 X5 handlebar mount.Beefy's Charity Foundation was founded by Ian Botham, and traces it roots back to 1985 and Ian's incredible 900-mile walk from John O'Groats to Land's End, which raised over £1million for research into leukemia. This year marks 40 years and countless millions more raised since that walk, so to celebrate - and to raise more money - Wiggo and Beefy will be riding from Portsmouth to Lord's Cricket Ground on 15th and 16th September and they invite you to come along too (see the link above, or go to beefysfoundation.org). Prices start from £150 to ride, or sign up to the whole shebang including hotels, a Q+A with Wiggo and Beefy at the end of day one and a sit down dinner with the guys in the Long Room at Lord's Cricket Ground on day two. All money raised will go to Blood Cancer UK, Breakthrough Type 1 (diabetes), Yorkshires Brain Tumour Charity and the Batten Disease Family Association CIO.------------------ Did you know Cyclist is also stunning monthly print magazine?Subscribe now at store.cyclist.co.uk/cycpod and get every issue for less than in the shops, delivered straight to your door.And it's also a rather lovely website about everything road cycling and gravel. Check us out at cyclist.co.uk Hosted on Acast. See acast.com/privacy for more information.
Jake is back with Tom Malley and Joe Wood to review the second half of Portsmouth's 2024/25 Championship campaign. Matchdays 24-46 are put under the microscope alongside the Blues' early FA Cup exit and the club's January transfer business.
An Australian man believed to have been killed while fighting in Ukraine; the United States announces a major arms deal with Saudi Arabia as President Trump visits the Middle East; in football, Socceroos striker Kusini Yengi dropped from English side Portsmouth
One portion of the clean-up site at Portsmouth Gaseous Diffusion Plant Investigative Journalist Jason Salley This Week’s Featured Interview: (l-r) Vina Colley, Gina Doyle, Jason Salley A quote on the women in the photo, from Jason Salley: “There are two inspiring women pictured from left to right in the photo. The woman on the left...
An Australian believed to have been killed fighting in Ukraine... Penny Wong says Russia's military flirtation with Indonesia doesn't concern Australia, as Anthony Albanese heads to Jakarta... and Socceroos striker Kusini Yengi gets released by Portsmouth
This week Fanny goes back home to Portsmouth and it is a bit of a culture shock. Will the noise and chaos break her spirits, or can she find the true love she is looking for?
You didn't think we'd leave this season unfinished did you? The On The Ball team convene for one final time this season to talk through a weird Norwich City season, taking in the Hoff's departure, the short rein of Wilshere, Knapper's gamble, departing players and the shape of the squad. Host Ryan Livermore is joined by Dan Brigham, Zoe Morgan and Steve Sanders to formally announce the OTB Player of the Season (sponsored by Farming Simulator 25) , hand out their awards (Best Game, Worst Mistake, Best Rallying Call, Best Schadenfraude) and look back at the good, the bad and the 3-5 against Portsmouth of an up-and-down campaign. Plus, there's time to go back over some patchy predictions (featuring Liam Gibbs), get singed by a hot potato in a new quiz from Ryan, and pitch a sponsorship offer to David Bentley. Thank you to all for another highly enjoyable season (we had fun anyway), see you in August to do it all over again!
Tuesday on Main Street TV!
The first half of Pompey's maiden season back in the Championship after 12 years away is analysed by Jake Smith, Tom Malley and Joe Wood. Matchdays 1-23 are discussed in detail, as are the back-to-back postponed November fixtures and the Blues' brief involvement in the Carabao Cup.
Food insecurity is only worsening in this country.And Gather, one of the longest running social programs in America, is dedicated to battling this growing problem on the Seacoast.With a mission to fight food insecurity with innovative solutions and in dignified ways, Gather is a FORCE when it comes to nonprofits on the Seacoast.In 2024 alone, Gather distributed 1.7 MILLION pounds of food. They served an average of nearly 11,000 people each month, a 25% increase from 2023, and provided 90,000 prepared meals, up 34% from the year prior.But in 2025, an unstable economy and federal funding cuts are threatening Gather's ability to function at full capacity.From the Gather headquarters in Portsmouth, Executive Director Anne Hayes and Community Engagement Manager Kate Constantine join the podcast to discuss Gather's mission, the INSANE number of volunteers who step forward every day, how changes at the federal level are affecting their daily operations, Gather's ambitious plans for expansion, their two big June events, how YOU can get involved in the fight against food insecurity, and much more.CHAPTERS:"Seacoast Stories" news and events (00:00)Gather's incredible services (01:44)Food insecurity on the Seacoast (08:40)Gather's massive fleet of volunteers (15:32)SPONSORS: Meconi Financial + Holistic & Hormonal (25:40)Working in nonprofits (28:23)The amazing community support Gather receives (34:10)The annual Gather Gala and Fill the Hall! (36:58)Advice to younger selves (53:50)For more info on the annual Gather Gala on June 10 and Fill the Hall on June 21, please click the prior hyperlinks.**The next "Seacoast Stories" LIVE PODCAST is on June 19! It's at The Word Barn in Exeter, N.H., and it will feature conversations with Flight House Gym's Jay Collins, Live Freely's Alyssa Pine, and Cup of Joe's Joanna Kelley. To secure tickets, click here.THANKS TO OUR SPONSORS:For a free lab consultation with Dr. Whitney Elsesser, visit the Holistic & Hormonal web site and write "HORMONES" on the contact page.To get started on your financial planning journey, learn more about Meconi Financial Management & Advisory here.
Jake Smith sits down with Portsmouth Women head coach Jay Sadler and loanee defender Jazz Bull to review the success of the team's first season in the Championship. The trio discuss everything from the highs and the lows, as well as the big characters in the dressing room, the retained list and preparations for the 2025/26 campaign.
Sermons from First Parish Unitarian Universalist of Arlington Massachusetts
Rev. Tricia Brennan, Adjunct Minister, preaching Worship service given May 4, 2025 Prayer by Rev. Marta Morris Flanagan, Lead Minister https://firstparish.info/ First Parish A liberal religious community, welcoming to all First gathered 1739 Like a cool water for the thirsty, hope fills us, sustains us and grounds us. Like water, hope is difficult to live without, and yet it can't be ordered up or assured. Sometimes we have to wait for its return, sometimes we have to carry hope for each other. Offering and Giving First The Giving First program donates 50% of the non-pledge offering each month to a charitable organization that we feel is consistent with Unitarian Universalist principles. The program began in November 2009, and First Parish has donated over $200,000 to more than 70 organizations. For May 2025, Massachusetts Bail Fund will share half of the plate. Massachusetts Bail Fund (MBF) pays bail to secure freedom from pre-trial incarceration so that those who cannot afford their bail can be in their community to fight their case. Pre-trial freedom allows individuals, families, and communities to stay productive, together, and stable. Massachusetts jails are filled with people awaiting trial simply because they cannot afford bail. Sitting in jail on bail leads to longer incarceration times, lost jobs, lost housing, and devastating disruption to families. The remaining half of your offering supports the life and work of this Parish. To donate using your smartphone, you may text “fpuu” to 73256. Then follow the directions in the texts you receive. About our Lead Minister: Rev. Marta Flanagan began her ministry as our twentieth called minister at First Parish in the fall of 2009. She is a genuine and forthright preacher. In conversation she is direct and engaging. She speaks of prayer with as much ease as she laughs at human foibles. We call her “Marta.” Marta is a religious liberal, a theist, a feminist, and a lover of the woods. As a student of American history at Smith College she was captivated by the stories of social reformers who were motivated and sustained by their faith. That led her to consider the ministry and to study at Harvard Divinity School from where she was graduated in 1986. She was the first woman minister in the city of Salem, Massachusetts, serving at the First Universalist Church there (1987-1997). She served in a co-ministry at South Church (Unitarian Universalist) in Portsmouth, New Hampshire, (1997-2005) from where she is minister emerita. Marta served as interim minister in Montpelier, Vermont (2008-2009). She is trained as a spiritual director. For three years she lived in the Vermont woods practicing voluntary simplicity and the spiritual life. Marta enjoys the vitality of First Parish and our strong sense of community. She celebrates the yearning for depth and the desire to make a difference in the world that she finds here.
Why do most recruitment companies stall at 10 to 20 people, while others scale to 100+ across continents? In this episode, you'll hear directly from someone who's done it. STR Group is a family of specialist recruitment brands focused on STEM sectors. As co-founder, Clive Hutchings has spent over two decades growing the business to more than 120 staff across the UK, Europe, and the US—all while staying profitable, adaptable, and values-driven. In this interview, Clive breaks down what it really takes to build a multi-brand, international recruitment group, the leadership philosophy behind STR's culture, and the gritty truths behind scaling a business beyond yourself. Episode Outline and Highlights [3:05] The early days: how Clive started in recruitment and his story of practicing his pitch in front of a mirror in the office. [11:37] The operational and leadership shifts needed to grow from 10 to 100+ employees [19:19] Why many recruitment founders plateau—and how to avoid it [21:09] Discussion on the best approach to train a new recruiter. [27:33] The value of having a support network around you. [32:50] What is the formula for knowing when to make your next hire? [40:00] Impact of AI: “Sales people being more sustainable, resourcing people less so.” [41:45] Clive reveals their tech stack and how AI impacts their current operations. [45:00] The relevance of cold calling in the age of AI. [52:00] Big differences between hiring in the US and the UK. [1:02:10] Learnings on expanding globally. [1:07:00] Culture and mantra that work. Leadership That Scales One of the biggest takeaways from this conversation is the importance of evolving your role as a founder. Clive credits much of STR's growth to the fact that he didn't try to do everything himself. Instead, he and his co-founder took on complementary leadership roles, allowing each to focus on their strengths while building out a business that could scale beyond them. If you're stuck juggling billing, management, and strategy, this is your sign to rethink your leadership structure. Building a scalable firm means building scalable leadership, and that starts with letting go of being the bottleneck. He also elaborated on the following: 1. Multifaceted Leadership Structure 2. Team Composition and Talent Strategy 3. High Energy and Personal Drive 4. Resilience Through Early-Stage Challenges 5. Realistic Growth Mindset Clive's success as a leader came from building a balanced team, maintaining high personal energy, fostering a resilient and realistic culture, and adapting roles and structures to match the stage of the business. Decision Factors When to Make Your Next Hire With Clive's success in scaling his team globally, I wanted to pick his brains on his thought process when deciding to make a new hire. As a recruitment business owner, this is a critical decision to make, as doing it too slowly can impede your business's growth, while doing it too rapidly can lead to longer-term problems that cost more to fix. Clive shared the following decision factors: Strategic Forecasting & Business Planning - Hiring plans are based on quarterly forecasts developed by each brand's leadership. Critical Mass & Team Size Considerations - A certain headcount is needed to reach operational momentum, but hiring must be sustainable. Smaller teams (e.g.,
Descubre la fascinante historia de la Sinfónica de Portsmouth, una orquesta formada por músicos que jamás habían tocado sus instrumentos antes de unirse al grupo. En 1974 lograron lo imposible: agotar entradas en el prestigioso Royal Albert Hall de Londres con una interpretación musicalmente catastrófica pero conceptualmente revolucionaria. De la mano de figuras como Brian Eno y Michael Nyman, este experimento contracultural desafió todos los cánones del elitismo musical y se convirtió en un fenómeno cultural que duró una década, hasta que irónicamente, aprendieron a tocar bien. Una historia real de rebeldía artística que te hará replantearte qué significa realmente hacer música. Escucha el episodio completo en la app de iVoox, o descubre todo el catálogo de iVoox Originals
Saturday's Championship curtain closer against Hull City is discussed by Jake Smith, Alex Fletcher and Mark Magee. There's also reaction to Alan Knight's charity match in aid of Prostate Cancer UK, which ended 8-8 between the Pompey Legends and the Celebrity XI. Dave Joyce, Jordan Cross, Lee Bradbury, Matt Le Tissier, David Norris, Gareth Evans and Knightsie himself all spoke exclusively with Jake after the full-time whistle at Fratton Park.
Laura Fox thinks about her deathbed often.It's why she spends the majority of her time doing what she loves: Playing music, traveling, moving her body, and connecting with others, and it's why -- at Maine Fox Marketing -- she only works with clients who share her values.The secret weapon behind some of your favorite Seacoast brands (Vernon Family Farm, The Press Room, Soul Models, etc.), Laura creates websites and builds marketing strategies that bring more eyeballs to the businesses she's passionate about helping grow.When she's not behind her laptop, she's singing and playing guitar with her band Foxglove, where she sings about "love, the lack thereof, and the in-between." From the West End of Portsmouth, one of the most fascinating guests in "Seacoast Stories" history joins host Troy Farkas to discuss why she studied "the attainment of happiness" in college, learning the art of performance from James Taylor's brother, how she unintentionally found herself singing the national anthem at Fenway Park, why she took a marketing internship at age 29 (for $12 an hour) in Portsmouth, the advice she'd give to anyone weighing a career move, her hopes of releasing a studio album, and SO much more.CHAPTERS:6/19 live podcast details (00:00)How Laura Fox fell in love with music (00:55)Laura's bizarre college education (07:15)Laura's fascination with death (13:55)Lessons learned studying under James Taylor's brother, Livingston (20:05)Singing the national anthem at Fenway Park (29:50)SPONSORS: Holistic & Hormonal/Meconi Financial Management & Advisory (36:21)Reinventing herself at 29 (39:00)Maine Fox Marketing (49:10)SEO tips & how to bring more eyeballs to your website (56:16)Work-life balance (01:03:14)Advice to younger self (01:10:35)**The next "Seacoast Stories" LIVE PODCAST is on June 19! It's at The Word Barn in Exeter, N.H., and it will feature conversations with Flight House Gym's Jay Collins, Live Freely's Alyssa Pine, and Cup of Joe's Joanna Kelley. To secure tickets, click here.To support Laura's dreams of releasing a studio album, you can purchase Foxglove merch here. You can also follow her on social media @lfoxmusic and @mainefoxmarketing.THANKS TO OUR SPONSORS:For a free lab consultation with Dr. Whitney Elsesser, visit the Holistic & Hormonal web site and write "HORMONES" on the contact page.To get started on your financial planning journey, learn more about Meconi Financial Management & Advisory here.
Join Eamonn Barclay who hosted Gary Staff and Stan Godwin in the May Monthly News and Views Show.April's Millwall fixtures from Portsmouth to our final game at Burnley, are reviewed. Former Lion Bryan King joins the team to discuss the 50th anniversary of his last league game and his continuing support and contributions to the community.From Millwall Community Trust, Kai Bennett brings significant results from teams under their umbrella.Millwall Lionesses manager Ted Jones discusses his improving team, the final game at the Den and the future with new sponsors.Millwall Romans and Pride General Manager Paul Loding discusses last Sunday's two trophy wins at the Den and the future for the growing sides.Millwall Fan Andy Pettman tells us about his love of Millwall and his Reggae version of Let Em Come. Lastly, Hopes for next season were discussed.Music and Audio credits: https://www.maritimeradio.co.uk https://www.FesliyanStudios.com
The Rich Zeoli Show- Full Episode (05/01/2025): 3:05pm- The Trump Administration has announced that Mike Waltz will be leaving his position as National Security Advisor and will now serve as United Nations Ambassador pending Senate confirmation. Marco Rubio will serve as Secretary of State and, at least temporarily, become acting NSA. According to The New York Times, Rubio will be the first person to serve in both positions since Henry Kissinger during the Nixon and Ford Administrations. 3:20pm- On Wednesday night, former Vice President Kamala Harris delivered her first major speech since losing the 2024 presidential election last November. She accused President Donald Trump of the “wholesale abandonment” of American ideals and suggested the country may be in the midst of a “constitutional crisis.” 3:35pm- Judge Fernando Rodriguez Jr., of the Southern District of Texas, has ruled that the Trump Administration's use of the Alien Enemies Act to deport Venezuelans residing unlawfully in the U.S. is not legal. 3:45pm- According to a report from Maggie Haberman and The New York Times, the Trump Administration spoke with officials in El Salvador about returning Kilmar Abrego Garcia to the United States. However, President Nayib Bukele said, “no.” Abrego Garcia, a citizen of El Salvador, was deported to El Salvador after the Trump Administration determined he was residing in the U.S. illegally and is a member of the gang MS-13. 4:05pm- According to a report from Breitbart, Kilmar Abrego Garcia's wife filed a second protective order against him in 2020. The order filed by Jennifer Vasquez claimed Abrego Garcia acted violently and threatened to kill her. 4:15pm- While speaking with the press on Capitol Hil, Congresswoman Alexandria Ocasio Cortez said President Trump should be impeached—and accused him of organizing a terrorist attack on the United States on January 6th, 2021. 4:20pm- While appearing on Pod Save America, Governor Gretchen Whitmer (D-MI) said that President Trump has caused a “constitutional crisis.” She made the claim just two days after she appeared alongside Trump at a rally at the Michigan National Guard. 4:30pm- A Norwegian man barely escapes a polar bear attack thanks to a snowmobile. PLUS, who would win in a fight: one gorilla or one hundred unarmed men? 4:40pm- On Wednesday night, former Vice President Kamala Harris delivered her first major speech since losing the 2024 presidential election last November. She accused President Donald Trump of the “wholesale abandonment” of American ideals and suggested the country may be in the midst of a “constitutional crisis.” 4:50pm- Are we living in a “simulated universe”? One professor of physics at the University of Portsmouth in the UK says gravity is proof! 5:05pm- In a post to social media, Treasury Secretary Scott Bessent announced that the United States and Ukraine have agreed to a “historic economic partnership”—the United States-Ukraine Reconstruction Investment Fund. Under the agreement, the U.S. will provide security guarantees to Ukraine in exchange for access to the country's rare earth mineral reserves. 5:15pm- The Trump Administration has announced that Mike Waltz will be leaving his position as National Security Advisor and will now serve as United Nations Ambassador pending Senate confirmation. Marco Rubio will serve as Secretary of State and, at least temporarily, become acting NSA. According to The New York Times, Rubio will be the first person to serve in both positions since Henry Kissinger during the Nixon and Ford Administrations. 5:20pm- Jordon Hudson—football coach Bill Belichick's 24-year-old beauty pageant girlfriend—has suddenly amassed an $8 million real estate portfolio. According to estimates, Belichick has a net worth that exceeds $200 million. 5:30pm- While speaking with Jeffrey Goldberg of The Atlantic, former NIH Director Francis Collins said: “when you mix politics and science, you just get politics.” But wasn't he ...
The Rich Zeoli Show- Hour 2: 4:05pm- According to a report from Breitbart, Kilmar Abrego Garcia's wife filed a second protective order against him in 2020. The order filed by Jennifer Vasquez claimed Abrego Garcia acted violently and threatened to kill her. 4:15pm- While speaking with the press on Capitol Hil, Congresswoman Alexandria Ocasio Cortez said President Trump should be impeached—and accused him of organizing a terrorist attack on the United States on January 6th, 2021. 4:20pm- While appearing on Pod Save America, Governor Gretchen Whitmer (D-MI) said that President Trump has caused a “constitutional crisis.” She made the claim just two days after she appeared alongside Trump at a rally at the Michigan National Guard. 4:30pm- A Norwegian man barely escapes a polar bear attack thanks to a snowmobile. PLUS, who would win in a fight: one gorilla or one hundred unarmed men? 4:40pm- On Wednesday night, former Vice President Kamala Harris delivered her first major speech since losing the 2024 presidential election last November. She accused President Donald Trump of the “wholesale abandonment” of American ideals and suggested the country may be in the midst of a “constitutional crisis.” 4:50pm- Are we living in a “simulated universe”? One professor of physics at the University of Portsmouth in the UK says gravity is proof!
Sophie in Portsmouth takes on Dan in Sheffield on the quiz, but, how do they get on?
A look ahead to the final matchday of the 2024/25 EFL season with Jake Smith, Tom Malley and Matt Corrick. Portsmouth's curtain closer against Hull City in the Championship is the primary focus for the panel, who also weigh up all possible scenarios for sides still in involved in promotion and relegation battles across the country.
Welcome to the weekly EFL Championship score predictions show as Benjamin Bloom and Sam Parkin compete for bragging rights. Get involved in the chat, give yourself one point for a correct outcome, three for a correct score and four if your correct score has five or more goals. If you want to see more of Ben and Sam check out the Championship Check-In Podcast each and every week here on YouTube and podcast apps #EFL #Championship ⏰ CHAPTERS 0:00 - Scores On The Doors 2:44 - Bristol City vs Preston 4:41 - Burnley vs Millwall 5:36 - Coventry vs Middlesbrough 7:12 - Derby vs Stoke 8:45 - Norwich vs Cardiff 9:30 - Plymouth vs Leeds 10:29 - Portsmouth vs Hull 11:49 - Sheff Utd vs Blackburn 13:22 - Sunderland vs QPR 13:54 - Swansea vs Oxford 14:49 - Watford vs Sheff Wed 15:35 - West Brom vs Luton
There's some confusion around the accuracy of the recent Engagement Panel notes released by the club... FOLLOW THE TWITTER - https://twitter.com/talkingwed Talking Wednesday | The Sheffield Wednesday Podcast ©
Sunday's 4-0 win over Blackburn Rovers for the Pompey Women, who have now also secured their second tier safety, is dissected by Jake Smith, Pepe Lacey and Ian Chiverton. The men's 1-1 draw with Sheffield Wednesday at Hillsborough in their penultimate match of the season is also discussed on the show, which contains interviews with Harvey Blair, John Mousinho, Sophie Barker and Jay Sadler.
**The next "Seacoast Stories" LIVE PODCAST is on June 19! It's at The Word Barn in Exeter, N.H., and it will feature conversations with Flight House Gym's Jay Collins, Live Freely's Alyssa Pine, and Cup of Joe's Joanna Kelley. For tickets, click here.The Seacoast as we know it today?It nearly never existed.That's because, in the 1970s, the world's then-richest man, Aristotle Onassis of Greece, wanted to build a $600M oil refinery in Durham, N.H. Its size and output (400,000 barrels per day) would have made it the largest refinery in the world, and thereby putting the entire Seacoast ecosystem and natural beauty at risk.But the residents of Durham, led by three women in particular, refused to let it happen.From the West End of Portsmouth, Professor David W. Moore, a senior fellow at UNH's Carsey School of Public Policy and author of "Small Town, Big Oil: The Untold Story of the Women Who Took on the World's Richest Man-And Won" joins host Troy Farkas to spill the tea on the relationship between Onassis and Jackie Kennedy (JFK's widow), and to discuss how the world's richest man had landed upon Durham Point, the state government's push for the refinery, the citizens' opposition to it, and why the Seacoast would look drastically different had Onassis succeeded.CHAPTERS:6/19 live podcast details (00:00)Aristotle Onassis' dream of building an oil refinery (01:07)Jackie Kennedy's odd marriage to Onassis (05:25)Why Durham, N.H., was the ideal spot for the refinery (13:00)SPONSOR: Meconi Financial Management & Advisory (24:32)SPONSOR: Holistic & Hormonal (25:58)Why the citizens were opposed to the refinery (27:28)How the media cozied up to Onassis (35:11)What if the refinery had been built? (41:58)Lessons to apply today from this experience (45:57)Advice to younger self (51:36)To support Professor Moore, you can purchase "Small Town, Big Oil" at Water Street Bookstore in Exeter, N.H., Book Nook in Portsmouth, N.H., or Barnes & Noble in Newington, N.H.THANKS TO OUR SPONSORS:For a free lab consultation with Dr. Whitney Elsesser, visit the Holistic & Hormonal web site and write "HORMONES" on the contact page.To get started on your financial planning journey, learn more about Meconi Financial Management & Advisory here.To support "Seacoast Stories," can you FOLLOW the show on our Spotify or Apple Podcasts pages?
Cardell shares who stood out at Portsmouth, Wilson breaks down the NFC East Draft Selections by team ahead of this week's NFL Draft. Don't miss what Malique had to say in Take it or Leave or the trio breaking down the NBA Playoffs.
Jake Smith hosts the show for the 500th time, welcoming Eric Coleborn and Andrew Barnard on with him to help preview Pompey's penultimate match of the season. The panel also look ahead to Sunday's season finale for the Portsmouth Women, who take on Blackburn Rovers at Fratton Park hoping to better Sheffield United's result elsewhere in order to retain their second tier status.
This episode is a weighty one. Some might say massive. It's all about gravity. What is it? Why does it matter? Izzie and Dr Becky explore Einstein and Newton's different ideas on the subject, plus Izzie visits the Royal Society to see Isaac Newton's original manuscript for his works on gravity and the laws of motion. Special thank you to listener Hanna_m_e for suggesting this episode topic and to Professor Tessa Baker, at the Institute of Cosmology and Gravitation at the University of Portsmouth, and to Keith Moore, head of collections at the Royal Society for appearing on the show. If you have a question for the team, or an episode suggestion, send them to podcast@ras.ac.uk or find us on Instagram, @SupermassivePod.The Supermassive Podcast is a Boffin Media production in partnership with the Royal Astronomical Society. The producers are Izzie Clarke and Richard Hollingham. Hosted on Acast. See acast.com/privacy for more information.
Dan is joined by @Pompeyviking62 talking about the upcoming game with Portsmouth at home for our final game game of the seasonNeither of us can call what this game may play like, But it'll be fun either way whilst we essentially play beach football!Will Pompey turn up?Will Wednesday turn up?Or will the chairman turn up?Anything could happen find out here! Hosted on Acast. See acast.com/privacy for more information.
In this episode, Adam Isaacs Rae is helping us to register our Medical Devices in Malaysia. We will review the requirements for it. You will see in this episode that some elements will be similar to registration in EU or US but you will also see a lot of differences. We will also talk about cost for the registration and you will see how this is affordable. Who is Adam Isaacs Rae? Chartered quality professional with a Master's Degree focused in Strategic Quality Management from University of Portsmouth. Demonstrated history of working aerospace & defence, medical device and the construction industry. Skilled in Operations Management, Lean Six Sigma, Failure Mode and Effects Analysis (FMEA), Value Stream Mapping and Supply Chain Management. Who is Monir El Azzouzi? Monir El Azzouzi is the founder and CEO of Easy Medical Device a Consulting firm that is supporting Medical Device manufacturers for any Quality and Regulatory affairs activities all over the world. Monir can help you to create your Quality Management System, Technical Documentation or he can also take care of your Clinical Evaluation, Clinical Investigation through his team or partners. Easy Medical Device can also become your Authorized Representative and Independent Importer Service provider for EU, UK and Switzerland. Monir has around 16 years of experience within the Medical Device industry working for small businesses and also big corporate companies. He has now supported around 100 clients to remain compliant on the market. His passion to the Medical Device filed pushed him to create educative contents like, blog, podcast, YouTube videos, LinkedIn Lives where he invites guests who are sharing educative information to his audience. Visit easymedicaldevice.com to know more. Link Adam Isaacs Rae LinkedIn: https://www.linkedin.com/in/adam-isaacs-rae/ https://theotherconsultants.substack.com/p/register-your-medical-device-in-malaysia Social Media to follow Monir El Azzouzi Linkedin: https://linkedin.com/in/melazzouzi Twitter: https://twitter.com/elazzouzim Pinterest: https://www.pinterest.com/easymedicaldevice Instagram: https://www.instagram.com/easymedicaldevice
**Seacoast Stories is celebrating last week's 50th episode with a Portsmouth West End Bar Crawl this Friday! Snag your FREE tickets today.In a special bonus episode, one of Troy's favorite people Miss New Hampshire Emily Spencer returns to the show! The two are also joined by 16-year-old Miss Inspiration winner Avery Byron, a little person (or dwarf) who hails from Londonderry, N.H.From the West End of Portsmouth, Miss New Hampshire Emily Spencer talks to host Troy Farkas about the highs and lows of the past year, competing in the Miss America pageant in January, the unusual training methods she used to prepare her for the pageant, and what she hopes her legacy as Miss New Hampshire will be. Plus, Miss Inspiration Avery Byron talks about why it's important to be yourself, and the future path the inspirational 16-year-old hopes to take.CHAPTERS:Bar crawl details (00:00)Troy's New Hampshire ignorance (05:03)How Miss Inspiration has overcome bullying & naysayers (09:28)Reflecting on Miss New Hampshire's last year (16:25)Competing at Miss America in January (26:07)Problems in the world we need to fix (36:02)Taking self-defense classes to prep for Miss America (37:38)The award Emily won at Miss America (39:38)Time management strategies (45:40)Advice to younger selves (47:15)To support Miss New Hampshire and the dreams of young women across the state, please consider donating to the Miss New Hampshire Scholarship Program here. Hear Emily's first appearance on the show here.To support "Seacoast Stories," can you FOLLOW the show on our Spotify or Apple Podcasts pages?
Nick brings Stephen and Maxwell on to talk about the recent Portsmouth Invitational Tournament, and Stephen and Maxwell's articles covering the event. The break down Stephen's Day One article about the tournament, as well as the Day Two and Day Three recap articles he co-wrote with No Ceilings colleague and fellow in-person attendee Jam Hines. Finally, they wrap up by going through Maxwell's recap article in detail, covering some of the other most impressive players from the tournament. Link to Stephen's Day One article: https://www.noceilingsnba.com/p/the-pit-diaries-day-one-recap Link to Stephen and Jam's Day Two article: https://www.noceilingsnba.com/p/the-pit-diaries-day-two-recap Link to Stephen and Jam's Day Three article: https://www.noceilingsnba.com/p/the-pit-diaries-day-three-recap Link to Maxwell's tournament recap: https://www.noceilingsnba.com/p/the-2025-portsmouth-invitational-2a6 Timestamps 1:00: Day One 25:00: Day Two 40:00: Day Three 50:00: Tournament Recap/Wrap-up To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Nick brings Stephen and Maxwell on to talk about the recent Portsmouth Invitational Tournament, and Stephen and Maxwell's articles covering the event. The break down Stephen's Day One article about the tournament, as well as the Day Two and Day Three recap articles he co-wrote with No Ceilings colleague and fellow in-person attendee Jam Hines. Finally, they wrap up by going through Maxwell's recap article in detail, covering some of the other most impressive players from the tournament. Link to Stephen's Day One article: https://www.noceilingsnba.com/p/the-pit-diaries-day-one-recap Link to Stephen and Jam's Day Two article: https://www.noceilingsnba.com/p/the-pit-diaries-day-two-recap Link to Stephen and Jam's Day Three article: https://www.noceilingsnba.com/p/the-pit-diaries-day-three-recap Link to Maxwell's tournament recap: https://www.noceilingsnba.com/p/the-2025-portsmouth-invitational-2a6 Timestamps 1:00: Day One 25:00: Day Two 40:00: Day Three 50:00: Tournament Recap/Wrap-up To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Send us a textThe Helen Duncan seances at Portsmouth during WW2, allegedly called the spirit of a sailor who died aboard the HMS Barham which had been lost with almost 900 onboard. The spirit sailor told Duncan of the loss. It was top secret and nobody was supposed to have knowledge of it, so was this proof that spirits called at the séance were genuine? Well of course not, but other documentaries on the subject were coy about telling the story suggesting or hinting that it may be the case that it was a spirit. I found this ambiguity rather annoying and wanted to get to the truth of the case. So I made this podcast based on the court papers.
Welcome back to the IGNITE Your Dream podcast! I'm so excited to share today's conversation with my dear friend, former coaching client + all around genius human- Kari Jean! Kari is a mindset mentor for high-achieving, soul-searching humans who are tired of doing everything “right” and still feeling unfulfilled. After years of chasing success and checking all the boxes, Kari hit a breaking point and decided to redefine what a meaningful life actually looks like. She now helps others do the same by guiding them to uncover what they truly want and build a life that aligns with who they really are. By day, Kari heads up partnerships for Mastermind.com, the platform co-founded by Tony Robbins and Dean Graziosi, helping to shape the future of the knowledge industry. By night (and let's be honest, sometimes by morning too), she shares her own message through her podcast This Feels Important, her coaching work, and her debut book F*ck the Hustle. Her work lives at the intersection of ambition and alignment, blending personal development with real-life practicality. We dive in to the inspiration behind Kari's book, why she decided to step out of hustle culture + how we can use our hardest seasons to help us become the version of ourselves we've always wanted to be. I can't wait for you to listen! Links Mentioned: Learn more about Kari on her website: karijean.com Get your copy of F*ck the Hustle Follow Kari over on Instagram: @_karijean Listen to Kari's podcast with Tory Dube: This Feels Important LAST CALL! Come join us in Portsmouth, NH on May 2nd, 2025 at IGNITE Your Dream LIVE! Take the quiz and discover your Entrepreneurial Archetype Learn more about the IGNITE Your Business Growth Collective Book your Breakthrough Call today! Tag me in your big shifts + takeaways: @amberlilyestrom Did you hear something you loved here today?! Leave a Review + Subscribe via iTunes
Zero points and eight conceded - that's probably not the Easter we all had in mind. Hot off the heels of a 1-3 defeat at Millwall, which itself came off pretty sharply after a 3-5 at home to Portsmouth, the On The Ball podcast dissects Norwich City's terrible slump in form. Host Ryan Livermore, Craig Draycott and Steve Sanders chat youth v experience, set-piece woes, bad starts, and crosses, and what this all might mean for next season's chances. Plus, rolling through who to keep and who to shift for next season, the players and managers who never represented Norwich City but should have, and adding items to the club shop. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dive into the unbelievable story of Sylvain Distin, the formidable Premier League defender for Manchester City, Portsmouth, and Everton, who led a secret double life, famously telling his mistress he was a milkman. Unpack the hilarious lies, the public scandal, and the enduring legacy of this French football icon who was as solid in defense as he was deceptive in love. Sylvain Distin, Premier League, milkman, affair, football scandal.
On this week's episode of Local Legends, Martin is joined by blogger, museum worker, tour guide, and all-round champion for Herefordshire, The Herefordian Historian.Real name Tom Quinsey, The Herefordian Historian was born in Swansea and is an identical twin. His parents, who are both from Herefordshire, eventually settled back there before Tom turned 10 years old - but even before then he had developed a passion for history.At first, prompted by the film Titanic, he was preoccupied by boats, steam engines, and all things maritime, only then, while Tom was studying Creative Writing at the University of Portsmouth, he developed an interest in the stories of the county he calls home.Out of this new interest his new superhero alter-ego was born: The Herefordian Historian, with Tom's blog being a brilliant repository of history, legends and all sorts of Herefordshire curiosities, which he has been maintaining since the lockdown.All the while, Tom has also become Hereford Waterworks Museum's writer and editor, and he is also a member of the Mayor of Hereford's Guild of Guides, so there really couldn't be a much better or more passionate person we could hope to speak to for this episode!To learn more about Tom, including his writing and his other work, do visit his website at herefordianhistorian.co.uk, and otherwise do please join us around the Three Ravens campfire for a chat about angry ghosts shaking cathedrals, thousands of years of territorial conflict across the Welsh Marches, little drummer boys saving cities with peas, and so much more!We really hope you enjoy it, and will be back on Monday with our brand new County Episode all about the history and folklore of Derbyshire!Three Ravens is an English Myth and Folklore podcast hosted by award-winning writers Martin Vaux and Eleanor Conlon.Released on Mondays, each weekly episode focuses on one of England's 39 historic counties, exploring the history, folklore and traditions of the area, from ghosts and mermaids to mythical monsters, half-forgotten heroes, bloody legends, and much, much more. Then, and most importantly, the pair take turns to tell a new version of an ancient story from that county - all before discussing what that tale might mean, where it might have come from, and the truths it reveals about England's hidden past...Bonus Episodes are released on Thursdays plus Local Legends episodes on Saturdays - interviews with acclaimed authors, folklorists, podcasters and historians with unique perspectives on that week's county.With a range of exclusive content on Patreon, too, including audio ghost tours, the Three Ravens Newsletter, and monthly Three Ravens Film Club episodes about folk horror films from across the decades, why not join us around the campfire and listen in?Learn more at www.threeravenspodcast.com, join our Patreon at www.patreon.com/threeravenspodcast, and find links to our social media channels here: https://linktr.ee/threeravenspodcast Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.
Stephen, Rich, and Jam all share their thoughts from Day Two of the Portsmouth Invitational Tournament. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Norwich City fell to a fifth defeat in seven Championship matches as they were embarrassed by Portsmouth at Carrow Road on Good Friday. The Canaries are crawling desperately to the finish line rather than injecting optimism into a fanbase beginning to get understandably restless at the lack of progression under Johannes Hoff Thorup. Join Connor Southwell, Paddy Davitt and Sam Seaman to pick through the wreckage of City's worst Carrow Road defeat outside of the Premier League since that infamous 7-1 defeat to Colchester United in 2009. *** With thanks to our podcast sponsor - First Bus. Find out more about our upcoming live podcast here. ** Picture: Daniel Hanbury/Focus Images Ltd *** You can also hear the Pink Un Podcast on Norwich's Community radio station, Future Radio 107.8FM. *** To get in touch with the podcast now and in future, send any comments and questions into the crew with an email to norfolksport@archant.co.uk or get in touch with us @pinkun on Twitter, where our direct messages are open. And if you're interested in sponsoring the pod, or placing an advert in one of our shows, email connor.southwell@newsquest.co.uk ALSO FIND US AT THE FOLLOWING: Subscribe: pinkun.com/podcast Twitter: twitter.com/pinkun Facebook: fb.me/thepinkun Instagram: instagram.com/the_pinkun Find more details on how you can sign up to Pink Un + here: https://www.pinkun.com/pinkunplus/ #ncfc #norwichcity #podcast
Stephen comes to you live from Portsmouth to recap the first day of the Portsmouth Invitational Tournament! Merchandise: noceilingsnba.bigcartel.com Podcast: https://podcasts.apple.com/us/podcast/no-ceilings-nba-draft/id1595712943 Written work: noceilingsnba.com Twitter: @NoCeilingsNBA YouTube: https://www.youtube.com/@NoCeilingsNBA To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Welcome back to the IGNITE Your Dream podcast! Today's episode is all about freeing up the time and energy you spend on things that drain your life force, and creating more space for what you love. Our time is the most valuable thing we have, my hope is today's conversation will offer you new ways that help you make the most of it. I can't wait for you to listen! Links Mentioned: Come join us in Portsmouth, NH on May 2nd, 2025 at IGNITE Your Dream LIVE! Take the quiz and discover your Entrepreneurial Archetype Learn more about the IGNITE Your Business Growth Collective Book your Breakthrough Call today! Tag me in your big shifts + takeaways: @amberlilyestrom Did you hear something you loved here today?! Leave a Review + Subscribe via iTunes
Episode 142 Laura Kempton Part 1 of 2 Vivacious, fun-loving, and popular twenty-three year old Laura Kempton was a fixture in the downtown Portsmouth, New Hampshire social scene in 1981. On the night of Sunday, September 27 th , she was seen out late at a local club with a girlfriend. And then she went home, alone. Sometime in the wee hours, someone broke a panel out of her front door, entered her apartment, and raped and killed Laura. Her vicious slaying shocked the small city, and police had their hands full with a complex investigation trying to ferret out the killer among all the people Laura knew. And then, a year later, it happened again. Tammy Little's murder bore undeniable similarities to Laura's, and both remained unsolved for decades. Now, we have a resolution in Laura's case, thanks to IGG. Whether Tammy was indeed killed by the same person remains to be seen. To listen to every episode of DNA: ID ad-free and get other benefits, simply visit our channel page on Apple Podcasts to get started with an AbJack Insider subscription. Of course, you can also support DNA: ID with a Patreon subscription. For all things DNA: ID, visit the show's homepage Visit this link to buy DNA ID Merch
Maxwell and Stephen are back with the second annual Sicko Bowl! The two discuss the upcoming Portsmouth Invitational Tournament, and draft their favorite players in the field! To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Welcome back to the IGNITE Your Dream podcast! This week's episode is all about learning to communicate with and learn from our own suffering- and how we can use it to shift our perspective. Plus, I share why next month's IGNITE Your Dream Live event will be the last one of its kind (and why you should join us!) I can't wait for you to listen. Links Mentioned: Come join us in Portsmouth, NH on May 2nd, 2025 at IGNITE Your Dream LIVE! Take the quiz and discover your Entrepreneurial Archetype Learn more about the IGNITE Your Business Growth Collective Book your Breakthrough Call today! Tag me in your big shifts + takeaways: @amberlilyestrom Did you hear something you loved here today?! Leave a Review + Subscribe via iTunes Next