This Is Concrete

Douglas(Doug) Krause is the President of RUTE Foundation Systems, LLC, an industry-leading construction firm producing efficient, sustainable structural foundations for wind and solar industries. RUTE designs its modular concrete prefabricated structures to minimize the cost of clean energy and reduce CO2 for wind farms and cattle ranches. A construction industry pioneer, Doug specialized in precast concrete in the 2000s and introduced the first precast post-tensioned wind tower foundation to the industry in 2018. His experience cuts across senior engineering roles in various firms, shoreline restoration, dredging, and wind and solar plant design. In this episode… Thanks to their abundance, cleanliness, and sustainability, wind and solar power have emerged as clear winners in the renewable energy sector. But how is the construction industry innovating to shape the future of sustainable energy?  Let's face it — behind the sleek rows of solar panels and wind energy turbine towers lies a complex web of civil engineering expertise that plays a pivotal role in successfully implementing sustainable power projects. According to construction expert Doug Krause, the secret lies in land- and lifecycle-efficient support structures. Doug and his team at RUTE create precast, post-tensioned wind turbine foundations with a focus on durability. In addition, RUTE SunTracker, a high-clearance, cable-stayed solar for cattle ranches, deploys solar without the need to remove vital farmland. These solutions have been instrumental in increasing structural performance, reducing construction costs, and improving sustainability for wind farms and cattle pastures.  In this episode of This is Concrete, Chad Gill welcomes Doug Krause, the President of RUTE Foundation Systems, LLC, to discuss efficient and sustainable structural support systems for wind and solar industries. Doug unpacks the technology behind RUTE's wind and solar energy foundation systems, explains the intricacies of renewable energy and grid management, and highlights wind and solar energy industry trends and challenges.

Alejandro Gomez Rivera is the Co-founder of binni, a construction technology startup focused on simplifying concrete and tunnel construction workflows through technology. With 15 years of experience delivering complex hydraulic transportation and energy infrastructure projects in North and Latin America, he is passionate about civil infrastructure. A Fulbright Scholar and technology enthusiast, Alejandro is revolutionizing the construction industry through software solutions to accelerate the adoption of technology and infrastructure systems, emphasizing cast-in-place concrete and mechanized tunneling construction processes. In this episode… Despite being the world's largest industry, research shows that the construction sector lags in adapting to new technologies and processes. As a result, productivity has stagnated over the past decades. How are industry innovators providing solutions to accelerate technology adoption and improve existing systems? For construction technology expert Alejandro Gomez Rivera and his team at binni, simplifying communication between construction teams, suppliers, and partners is critical to enhancing efficiency. The company designed its project management software to create communication channels for construction technology platforms, enabling contractors to collaborate with multiple parties, including ready-mix plants and structural engineers. The platform helps simplify field team reporting on operations, streamlining information acquisition for swift decision-making. In this episode of This is Concrete, Chad Gill hosts Alejandro Gomez Rivera, the Co-founder of binni, to discuss binni's goal of improving communication and data sharing across the concrete construction process. Alejandro highlights how contractors can leverage technology in concrete construction, the challenges hindering innovation in the industry, and how his company's project management software creates communication channels for construction technology platforms.

Alex Iannessa is the Founder and CEO of EnRoads Paving LLC, a full-service commercial paving company founded to simplify site construction needs. Serving the Chicagoland area and national verticals, EnRoads specializes in a diverse range of services, including due diligence, parking lot maintenance, asphalt and concrete paving, and asset acquisitions and dispositions. With over 10 years of construction experience, Alex has completed over 800 projects before founding EnRoads Paving in 2022. He leverages his operational background to manage the company's vision and long-term goals.  Joe O'Brien is the COO and Partner at EnRoads Paving LLC. Before EnRoads Paving, Joe honed his skills as a project manager on diverse commercial real estate teams. With an educational background in business administration and management, he manages the company's day-to-day operations, fostering and growing a long-term portfolio of clients. In this episode… In the commercial construction business, a successful project starts with trust. How can contractors build trust with customers before and during projects? For industry experts Alex Iannessa and Joe O'Brien, maintaining relationships is vital for business. By fostering transparency, trust, and communication, you can create an effective work environment for employees and ongoing business transactions and partnerships. Reflecting on the early days of their construction company, Alex and Joe emphasize how building trust with reliable partners is key to their success in the construction industry. In addition, the company's full-service approach and ability to understand clients' perspectives help them deliver accountable and enjoyable customer interaction with successful project delivery. In this episode of This is Concrete, Chad Gill welcomes Alex Iannessa, Founder and CEO at EnRoads Paving LLC, and Joe O'Brien, COO and Partner at EnRoads Paving LLC. They discuss the importance of trust building in commercial paving contracting and reflect on construction industry trends. Alex and Joe provide insight into EnRoads' services and processes, the effects of market fluctuations on concrete prices and demand, and how to navigate the challenge of seasonal fluctuations in workload.

Don Ajamian is the CEO of Emergent 3D, a California construction company providing affordable workforce housing solutions with 3D printing technology. With 38 years of experience as a licensed general contractor, Don transitioned to the 3D construction printing industry following the 2018 Carr Fire in Northern California. His objective is to captivate the listening audience's interest by showcasing the vast possibilities that 3D printing technology holds for the construction industry today. In this episode… 3D printing is poised to revolutionize the construction industry, offering significant social implications. How can contractors leverage 3D printing in disaster recovery, workforce development, and creative design in construction? Veteran contractor Don Ajamian discovered the potential of 3D printing in construction following the Carr Fire in Shasta County, California, which destroyed over 1400 homes and numerous structures. Reiterating the need for innovation in construction, he emphasizes the potential of concrete 3D printing to lower building costs and address the workforce shortage. In addition, research shows that 3D printing for construction could be efficient in disaster recovery, offering advantages such as rapid construction, unlike traditional construction methods that can be time-consuming and labor-intensive. In this episode of This Is Concrete, Chad Gill welcomes Don Ajamian, the CEO of Emergent 3D, to discuss Don's company's work in 3D printing construction and the potential benefits and applications. Don shares his experience using 3D printing for post-fire construction and how the innovation can improve the industry's workforce and ease the housing crisis.

Karen Keyes is the President and Owner of The Art of Concrete LLC, a Denver concrete company renowned for its expertise in exterior decorative concrete. Karen has deeply entrenched roots in concrete, from learning the creative side of the industry at her family's business to holding leadership roles across industry verticals, including business development, marketing, and consultancy. Karen is LEED BD + C AP certified and holds a master's degree in organizational leadership from the University of Denver. A thought leader in her field, she writes for various industry publications, including Concrete Decor, and has authored the book Designing with Concrete. In this episode… Every ambitious leader has growth goals, but is your business prepared to handle growing pains? While business growth is positive, how do you balance being committed to your vision and making the necessary changes to scale your company? Karen Keyes is a seasoned decorative concrete expert who's created a niche for herself in decorative concrete, distinguishing her career on the philosophy that “concrete is a medium that can bridge the gaps in design and harmonize with its surroundings." However, running a rapidly growing decorative concrete company comes with challenges. Her company has doubled in size from last year and is experiencing “growing pains.” According to Karen, business owners wear many hats and navigate the challenges of finding talent, particularly in project management and industry knowledge. In addition, a growing company can put added stress on managers and teams.  Join Chad Gill in this installment of This Is Concrete as he welcomes Karen Keyes, the President and Owner of The Art of Concrete LLC. Karen discusses the intricacies of the decorative concrete industry and how to overcome growing pains while building a thriving business. She highlights the importance of work-life balance for concrete finishers, the benefits of growing a crew from within, and how to price intricate projects.

Nick Dedmon is the Founder of ElectroLink Chargers, a California-based EV car charging solution with advanced software and hardware management. A seasoned construction industry professional, Nick's expertise has been instrumental in revolutionizing the field for over a decade. Before ElectroLink Chargers, he worked as a commercial contractor specializing in TI (tenant improvements). In this episode… The electric vehicle (EV) market has witnessed massive growth in recent years, with an increased choice of models, reduced prices, and improved features. As more drivers switch to EVs, the need for viable and accessible electric charging infrastructures becomes increasingly critical. How are challenges in the growing EV market being addressed to reshape the future of electric mobility? One of the challenges mitigating the EV market is the lack of charging points. Nick Dedmon, a construction industry veteran turned EV expert, advocates implementing solutions such as incentivizing electrical vendors and building owners to fix units faster. His company, ElectroLink Chargers, sells charging stations to building owners and manages software for reimbursement checks, which the building owners can use to pay their electric bills. Nick emphasizes the importance of addressing customers' concerns about grid stability and infrastructure to create a mindset shift toward EV charging. In this episode of This Is Concrete, host Chad Gill interviews Nick Dedmon, Founder of ElectroLink Chargers, to address the innovations in EV charging. Nick reflects on his pivot to the EV industry from construction, his company's infrastructure and business model, and the importance of addressing customers' concerns about grid stability and infrastructure.

Mike Murray is the President of Mike Murray Concrete Solutions and the Marketing Director of Concrete Cares, a nonprofit helping families and children facing the challenges of cancer through donations and sponsorship. Having spent more than 25 years in the industry, Mike, a seasoned veteran, sold his construction company in 2012 and started Concrete Cares to raise awareness of cancer's impact on families. As a pioneer in the ACI Decorative Concrete certification program, he shares his expertise at workshops on concrete curing. Mike's work has won multiple accolades, including being a Fellow of the American Concrete Institute in 2013 and one of the Most Influential People in Decorative Concrete in 2015. He is also a 2015 inductee into the Concrete Decor Hall of Fame. In this episode… Our careers receive much of our time and attention and are often a fulfilling and purpose-giving aspect of our lives. But at some point in life, we may need to figure out how to find fulfillment in a cause. How do we navigate this turning point in life and make an impact? Concrete industry veteran Mike Murray started his career in the construction industry at an early age and worked toward finding career fulfillment. After shifting his mindset, Mike realized he could fill a gap in his community by creating awareness of the impact of cancer on families. His determination allowed him to expand Concrete Cares into a renowned nonprofit. However, despite the accomplishments arising from Mike's enthusiasm, he discovered that success in inspiring others requires harnessing his creativity and exploring new avenues. Join us in this episode of This is Concrete as host Chad Gill chats with Mike Murray, the President of Mike Murray Concrete Solutions and the Marketing Director of Concrete Cares, about his inspiring story. They discuss Mike's transition from construction work to leading the fight against cancer and how he combines his passion for concrete with cancer awareness. Mike also shares his construction industry experience and how to navigate the challenges of concrete technology.

Sven Bilén is the Professor of Engineering Design, Electrical Engineering, and Aerospace Engineering at Penn State University. He has over three decades of experience designing, building and fielding innovative systems for harsh and demanding environments. Sven has used his unique skill set to build satellites and their systems, wireless sensor networks, cognitive and software-defined radio systems, and robotic concrete printing systems. Sven is also the Co-founder and Lead Systems Engineer of X-Hab 3D, a manufacturer and seller of expeditionary-grade 3D concrete printing (3DCP) systems, a senior member of IEEE, an associate fellow of AIAA, and a member of AGU, ASEE, INCOSE, and Sigma Xi. In this episode… 3D printing enhances manufacturing processes by minimizing waste and decreasing production costs. It's also an environmentally friendly option compared to traditional production methods. The technology was adopted by multiple industries, testing the boundaries of its capabilities. How can 3D printing be used to advance concrete production? Combining his interdisciplinary work in electrical, aerospace, and civil engineering, Sven Bilén is leading the charge in designing technology to make concrete 3D printing available for construction projects — on Earth and in space. Access to a concrete 3D printer reduces waste, allows contractors to build complex infrastructures, and permits multiple types of concrete to be used depending on the characteristics necessary to complete the infrastructure. On this episode of This Is Concrete, Chad Gill welcomes Sven Bilén, Professor of Engineering Design, Electrical Engineering, and Aerospace Engineering at Penn State University, to discuss X-HAB 3D's technology design for concrete 3D printing and its implications on the engineering and construction industry. Sven also divulges how lunar concrete can be used for space infrastructure and repurposed as a structural component on Earth.

James Baty is the Executive Director at the Concrete Foundations Association, providing promotional materials, educational seminars, networking opportunities, and technical and informative meetings for members. As a technical specialist with over three decades in the industry, James has managed, taught, and certified concrete contractors, fulfilling his passion for developing industry-skilled leaders. He is also the Manager for Regulatory and Technical Affairs at the Tilt-Up Concrete Association, improving the tilt-up construction method by providing education and resources to enhance quality and performance. In this episode… Business owners anticipate working unceasingly during the early days of launching their company and refrain from handing off responsibilities to team members until the business is steady and consistent. Owners tend to overextend themselves and become so comfortable working for their business that they miss the opportunity to work on it. After working tirelessly to gain traction, it's challenging to entrust someone else to carry out your vision with the same passion you embody. But working for your business is not the same as having the freedom to work on your business. James Baty encourages business owners to delegate routine tasks, allowing them to focus on other business aspects, like developing workplace culture. Investing in your teams builds trust and loyalty within your organization, making it easier to cede responsibilities. On this episode of This Is Concrete, Chad Gill welcomes James Baty, Executive Director of Concrete Foundations Association, to discuss how to go from working in your business to working on your business. James explains the importance of task delegation, shares how to build trust and cultivate community, and discusses how technological advancements have improved the concrete industry.

Jerry Green is the Founder, CEO, and President of Prestige Concrete, a full-service concrete and masonry contracting, restoration, and repair company known for its decorative concrete flatwork and hardscape. Jerry is an experienced estimator, project manager, and sales representative who has contributed to intimate and popular projects, including SeaWorld and Petco Park. Throughout his career, he's relied on innovation, determination, and mentorship and practices integrity and honesty with his clients.  In this episode… Communication is vital when working on a construction project. Regardless of a project's size, every department involved should be briefed on expectations to avoid misunderstandings. What is the most effective way to streamline communication when multiple departments are required for a project? Construction projects utilize numerous departments to fulfill a contract. The more team members are involved in a project, the easier it is for miscommunication to occur. Handoff meetings are an asset, allowing all parties to be informed on the processes expected for the project's completion. By implementing handoff meetings in his own business, Jerry Green has discovered his teams are better prepared to see the projects come to fruition.  On this episode of This Is Concrete, Chad Gill welcomes Jerry Green, Founder, CEO, and President of Prestige Concrete, to discuss how to move a project from the estimation stage to the field. Jerry shares which questions to ask before bidding on a project, how to convey expectations across departments, how much time to allot to preparation, and why prioritizing processes is crucial for business and customer satisfaction.

Daniel Bigman is the President and CEO of Bigman Geophysical, a consulting firm offering specialty training and support solutions to engineers, contractors, and government agencies responsible for scanning and testing concrete infrastructure. Daniel is also the Founder of LearnGPR.com, which provides ground-penetrating radar (GPR) training to environmental, engineering, and agricultural professionals across four continents. He received his PhD in philosophy from The University of Georgia and is an expert in nondestructive testing, remote sensing, and 3D modeling. Daniel's research on concrete testing has been published in internationally recognized journals, including Water, First Break, and Case Studies in Construction Materials. In this episode… Technology is vital to the evolution of the construction industry. The previous century has provided time for concrete infrastructures to improve their structural integrity and longevity. Due to technological advancements, it is possible to monitor concrete's durability and be informed when repairs are necessary. Ground-penetrating radar (GPR) is a non-intrusive surveying technique that uses electromagnetic radar pulses to capture two-dimensional cross-section images of subsurface materials. GPR's ability to monitor infrastructure improves industry standards and civilian safety. Daniel Bigman, an expert in nondestructive testing and remote sensing, emphasizes the impact of GPR technology in the construction industry and how you can benefit from incorporating it into your services. On this episode of This Is Concrete, Chad Gill welcomes Daniel Bigman, President and CEO of Bigman Geophysical, to discuss the implications of applying GPR technology in construction businesses. Daniel shares the importance of technicians taking responsibility for educating customers on the benefits of GPR, the differences between nondestructive testing and remote sensing, the cost of GPR testing, and the training services offered through LearnGPR. Tune in to learn how GPR is transforming the industry.

Dave Epp is the President of Epp Foundation Repair, a family-owned construction company specializing in residential and commercial concrete leveling, foundation repair, foundation settlement, and waterproofing. As a second-generation contractor, Dave is passionate about empowering his employees to succeed in the construction industry. His 30 years of industry experience have provided the business and product knowledge necessary to exceed customer expectations. Beyond his professional endeavors, Dave's involvement in civic and church organizations highlights his dedication to community engagement and service. He finds fulfillment in coaching youth sports, including football, and indulges in outdoor pursuits like golfing and elk hunting. In this episode… With a new generation entering the workforce, companies struggle to recruit and retain employees, beckoning for change throughout various industries. The construction industry, known for being labor-intensive, is not exempt from this reality. While many companies grapple with attracting qualified candidates, one industry leader dominates the competition with his business model.  Adopting a novel business approach has proven effective for experienced contractor Dave Epp. Recognizing that employees want to feel empowered in their occupation, he opted against traditional leadership strategies and instead led with transparency, allowing employees to learn the value of ownership. While some find his leadership tactics extreme, his response to the culture climate has improved the leadership abilities of his employees and boosted the company's employee retention rate. On this episode of This Is Concrete, Chad Gill welcomes Dave Epp, President of Epp Foundation Repair, to discuss why the construction industry struggles to recruit new employees and how he empowers his crew. Dave shares how transparency impacts his company and the value of coaching teams on extreme ownership. 

Nick Small is the Founder and CEO of U.S. Pave, a paving company specializing in commercial parking lot maintenance. Since 2013, Nick has committed himself to improving the industry through exceptional service and attention to detail. Before becoming a business owner, he gained valuable experience working for his family's painting company. Nick also dutifully served six years in the United States Army Reserves as military police. In this episode… Entrepreneurs must understand their responsibility to cultivate and maintain honor and integrity in their business. Without attention to detail, their reputable standing can fall by the wayside. What can you implement to maintain the reputation you've worked hard to establish?  The construction industry holds notoriety for being an unclean industry. Nick Small, a construction business owner, was vehement about changing the public's perception by strategizing how to make his grimy job more attractive to customers. While many construction companies have a reputation for being disorganized, Nick established systems and routines that supported his crew, contributing to better working conditions and satisfying customer expectations.  On this episode of This Is Concrete, Chad Gill welcomes Nick Small, Founder and CEO of U.S. Pave, to discuss implementing strategies to maintain his highly regarded business reputation. Nick highlights the importance for business owners to take ownership of their company, the value of developing a system to organize business procedures, and how to address weaknesses in individual crew members.

Jim Schneider is the Executive Director of the PCI Mountain States, a construction trade association coordinating and providing a network of organizations and educational resources to help create, improve, and grow the precast/prestressed concrete industry. In his role, Jim oversees product marketing activities, manages the operating budget, and fosters relations with existing and prospective association members. His decades of experience working alongside architects, engineers, and other industry professionals has spurred Jim's passion for efficient and sustainable design. He regularly contributes to several national and regional industry publications and is a LEED AP (Leadership in Energy and Environmental Design Accredited Professional). In this episode… Thanks to the initiative of cement masons, the construction industry has witnessed rapid advancements in technology, leading to more efficient and sustainable mixtures. Major competitors like wood and steel have also improved, but nothing compared to the capability of precast/prestressed concrete.  While other building elements are cheaper initially, cement's longevity makes it a more affordable and sustainable material. Jim Schneider, a LEED AP, acknowledges the benefits of concrete innovations. With precast options formed before assembly and prestressed designed to withstand tensile forces, the construction industry can utilize these mixtures to build structures in record time with increased durability.  On this episode of This is Concrete, Chad Gill welcomes Jim Schneider, Executive Director of the PCI Mountain States, to discuss the beneficial uses for precast/prestressed concrete. Jim explains how concrete compares to its competitors, how technology advancements improve utility purposes, and the criteria to consider when choosing a concrete supplier.

Shawn Davis is the Founder and CEO of Davis & Co. Custom Builders, a family-owned and operated full-service construction and remodeling company providing service to the greater Nashville, TN areas. Shawn's experience includes facets of marketing, management, project planning, and strategic partnerships. Under his leadership, yearly revenue has more than doubled since the company launched in 2019. Shawn is passionate about prioritizing customer satisfaction with white-glove service. In this episode… While construction is known for being a labor-intensive industry, people underestimate the social aptitude required to deliver customer satisfaction. In any customer-facing position, your ability to communicate effectively can determine the success of your business. Regardless of your social skills, some clients will not be as easy to contend with. How do you prioritize customer satisfaction without compromising quality? As often as the phrase “The customer is always right” is used in industries providing high-paid services, it's not always accurate. Especially in construction, clients often believe they know best and may resist alternative perspectives. Entrepreneur Shawn Davis has found the most efficient way to diffuse the situation is by educating the customer as to why their request is unacceptable while still partnering with them to help bring their vision to life. In doing so, he implemented a white-glove service system involving customers by providing regular project updates. Going above and beyond in communicating with your customers can increase customer satisfaction.  On this episode of This is Concrete, Chad Gill welcomes Shawn Davis, Founder and CEO of Davis & Co. Custom Builders, to discuss prioritizing customer satisfaction without compromising quality. Shawn shares what he's done to foster effective communication between his team and clients, why communication is vital in construction businesses, and innovative ways to provide customers with affordable options.

Kaushal Parikh is the Founder and CEO of Impact Floors India Pvt. Ltd. He founded the company in 2008, gathering a team of experts to design and build concrete floors for warehouses, retail, manufacturing, and commercial spaces for globally established companies.  Kaushal specializes in ACI concrete flatwork and concrete floor and pavement design. He received a bachelor's degree in commerce and a master's in financial management. Outside of work, Kaushal enjoys traveling, music, vegetarian cuisine, and cricket.  In this episode… Building a prosperous concrete company requires adaptability, extensive industry knowledge, and solid relationships with project leads. Take it from Kaushal Parikh, who's been in the industry for over two decades and has taken his business from one strength to the next.  Kaushal started his first concrete business in 1999, eventually transitioning from surface treatment to placement and founding Impact Floors India. By leveraging his past relationships with architects and consultants, he built his business and continued to provide service to major companies. However, Kaushal encountered various challenges and obstacles and learned valuable lessons along his journey, and he's here to share his story with you.  In this episode of This is Concrete, Chad Gill sits down with Kaushal Parikh, Founder and CEO of Impact Floors India Pvt. Ltd., to talk about how he developed his concrete flooring company. They discuss Kaushal's approach to concrete floor solutions, how business in India compares to that in the US, and why evolving with industry changes is crucial.

Ike Casey is the Executive Director of the American Subcontractors Association of Metro Washington (ASAMW). This organization focuses exclusively on business issues affecting all subcontractors and specialty trade contractors — both union and non-union firms — from nearly every trade specialty.  Ike has over 20 years of leadership experience, spearheading organization-wide initiatives to grow membership, increase customer satisfaction, and achieve a company's vision. Before ASAMW, Ike was the Executive Vice President for the Plumbing-Heating-Cooling Contractors Association and for Independent Electrical Contractors, Inc. In this episode… How can subcontractors stay up to date on the industry and steer clear of consequential mistakes?  The answer is associations. Ike Casey breaks down the benefits of associations into four categories: advocacy, education, information, and recognition. Associations not only provide the necessary resources and networks to help workers in the industry thrive, but they also advocate for workers, ensuring that fair policies are in place on both the local and national levels. Tune in as Ike shares everything you need to know about the American Subcontractors Association of Metro Washington (ASAMW). In this episode of This is Concrete, Chad Gill talks with Ike Casey, Executive Director of the American Subcontractors Association of Metro Washington (ASAMW). Ike shares why associations are important for business, why subcontractors need to review clauses and contracts carefully, and the specific issues the ASAMW is focusing on this year.

Phillip Ogilby is a contractor-turned-serial entrepreneur. He's the Co-founder and CEO of STACK Construction Technologies, an all-in-one cloud-based construction takeoff and estimating software.  In 1984, Phillip started his first construction contracting company. After witnessing the challenges of managing people, equipment, materials, and an ever-changing bid schedule, he decided to create a solution. In 2008, Phillip created STACK, and the company continues to serve thousands of users worldwide.  In this episode… There's a surprisingly high failure rate in the construction industry. If you start today, there's only a 35% chance of staying in business. But why is it so difficult to sustain success in this industry, and what can you do about it?  Many companies are still using the antiquated paper and pencil method to operate. According to Phillip Ogilby, this failure to adopt new technology is one of the top reasons why businesses don't make it. But investing in technology won't just help your business survive — it will help your business thrive for years to come. In this episode of This is Concrete, Chad Gill sits down with Phillip Ogilby, Co-founder and CEO of STACK Construction Technologies, to talk about how contractors can make an impact on their business. Phillip discusses the benefits of estimating technology, how contractors can customize their processes, and the growing trends within the industry.

Nick Savage is a Business Unit Leader for the Concrete Flooring Group at PROSOCO, a company that provides specialty construction chemicals to make buildings look better and last longer. Nick has been with PROSOCO for over 12 years, starting as a Concrete Products Groups Specialist and working his way up. He previously worked in sales and account management at SASE, Transwestern Publishing, and ADT. In this episode… With so many different sealers and protective treatments on the market, how can you determine what's best for your project? Nick Savage is here to break it all down for you. He describes the different varieties of guards, how penetrating sealers compare, and the benefits of each specific protective treatment. Nick says that ultimately, determining the right treatment for your job depends on your environment, contractor, spec writer, and regulations. However, it's important to fully understand all of the options available to you. In this episode of This is Concrete, Chad Gill talks with Nick Savage, Business Unit Leader for the Concrete Flooring Group at PROSOCO, about the best protective treatments. Nick shares the unique benefits of LSGuards, Polish Guards, and penetrants, when to use each treatment, and the importance of floor maintenance.

Sarah McInerney is a Senior Project Manager at Walter Parks Architects, a company dedicated to creating buildings that support the continued growth of cities. Sarah has been with the company since 2003, combining her passion for historic buildings with extensive federal and state historic tax credit experience. Her design work honors and responds to existing spaces and communities while imagining exciting opportunities for new uses. In this episode… In the construction industry, it can be cheaper, faster, and easier to build new. But when you opt for new development, you erase the history that lies within a landmark. So, how are renovators working to preserve the stories while putting old buildings to new use? Every building has its own unique story. That's why Sarah McInerney is so passionate about historic renovations. While she preserves the best qualities of original buildings, she also explores new opportunities for these old spaces. Updates to make the buildings safer, energy-efficient, and habitable bring life back into them — without sacrificing their rich histories.  In this episode of This is Concrete, Chad Gill talks with Sarah McInerney, Senior Project Manager at Walter Parks Architects, about the process of preserving historic buildings. Sarah discusses the reasons behind historic preservation, how state and federal historic tax credit programs aid renovators, and the beauty of imperfect buildings.   

Levi Smiley is the Product Marketing Manager for Blastrac and Diamatic brands at Husqvarna Construction Products. Previously, he was also an Equipment Application Specialist, Training Instructor, and Diamond Tooling Manager at Blastrac-Diamatic. Levi has almost 25 years of experience in the surface preparation industry and has a background in manufacturing, distribution, and contracting as a small business owner. In this episode… The more prepared you are for a surface prep job, the more you can put accurate expectations in place — which creates a better experience for you and your clients. But how can you ensure that you're fully prepared for your specific surface prep job? This week, we're talking with expert Levi Smiley to learn about the top strategies and insights into shot blasting. This method is great for quickly cleaning away tough debris and contaminants on a concrete floor, but not everyone knows how to shot blast the right way. That's why Levi's digging into the details and sharing best practices from method to machine to final product.  In this episode of This is Concrete, Chad Gill is joined by Levi Smiley, Product Marketing Manager for Blastrac and Diamatic brands at Husqvarna Construction Products. Levi talks about when to use the shot blasting method, the equipment and people needed to succeed on the job, and what not to do when shot blasting.

Adi Klevit is the Founder and CEO of Business Success Consulting Group, an organization that provides businesses with the infrastructure, processes, and systems they need to thrive. Adi and her team help companies scale up, transfer knowledge, and prepare for succession. She has over 25 years of experience as a trained industrial engineer, management consultant, and business executive. Chad Gill is the Founder and CEO of Concreate, a custom concrete flooring company that delivers polishing, staining, and more for both commercial and residential projects. The team at Concreate helps designers, architects, tradesmen, business owners, and homeowners transform plain concrete surfaces into clean, distinctive, and enduring masterpieces. Before starting Concreate over a decade ago, Chad worked as a robotics and tooling design engineer. Outside of the office, he serves as the President of the Concrete Polishing Association of America and enjoys spending time with his wife and four children. In this episode… Are you worried about what would happen to your business if a specific employee left? If so, there's a crucial task you need to start right now: process documentation.  Documenting your processes allows you to efficiently onboard new employees, work collaboratively as a team, and sleep better at night knowing that losing some employees is not the end of your business. Plus, improving existing processes can help you gain both immediate and long-term returns.  In this episode of This is Concrete, Dr. Jeremy Weisz speaks with Host, Chad Gill, and the Founder and CEO of Business Success Consulting Group, Adi Klevit. Together, they discuss the benefits of process documentation, tips for documenting and improving processes at any stage of your business, and how documentation can take your company to the next level.

Nick Savage is a Business Unit Leader for the Concrete Flooring Group at PROSOCO, a company that provides specialty construction chemicals to make buildings look better and last longer. Nick has been with PROSOCO for over 12 years, starting as a Concrete Products Groups Specialist and working his way up. He previously worked in sales and account management at SASE, Transwestern Publishing, and ADT.  In this episode… Concrete densifiers have been around for a long time, but there's still some mystery around the product. What does the process look like? How can you use densifiers effectively? What's the science behind them? Expert Nick Savage is here to explain. A concrete densifier is a liquid that fills the non-visible pores and gaps in a concrete slab. This densifier, typically made of silicates, reacts with the byproduct left over from the curing process and is ultimately what hardens the concrete during the curing process. So, what are the benefits of concrete densifiers, and what are the best ways to apply them? In this episode of This is Concrete, Chad Gill talks with Nick Savage, Business Unit Leader for the Concrete Flooring Group at PROSOCO, about the details behind concrete densifiers. Nick shares what densifiers are made from and what they're used for, when to apply densifiers, common mistakes and misconceptions, and various benefits of the product.

Lindsey Schmidt is a Video Sales and Marketing Consultant at IMPACT, an inbound marketing agency that helps businesses drive more sales. As a marketing professional, Lindsey prides herself on delivering clear, fair, and effective strategy recommendations. Before joining IMPACT, Lindsey was a Senior Marketing Manager at Next Level Digital Media and a Content Development Manager at USSSA Fast Pitch Softball. In this episode… Before re-roofing her house, Lindsey Schmidt sat down with a contractor to discuss the details. The contractor gave a three-hour-long presentation, overloading Lindsey with information and, ultimately, causing Lindsey to choose a different contractor. What could have helped this contractor educate the client and close the sale? The answer is video. You can produce videos to educate clients and create an effective sales strategy. Especially in the contracting space, video can help you bring clients up to speed, answer common questions, and give people a vision of your services. Before you even arrive at the client's front door, videos can give them the information they need, help foster a better contractor-client conversation, and bring you closer to the sale. In this episode of This is Concrete, Chad Gill is joined by Lindsey Schmidt, Video Sales and Marketing Consultant at IMPACT, to talk about why video is so important for contractors. Lindsey shares the mistakes to avoid when creating videos, the various benefits of video creation, and tips for first-time video creators. If you want to boost outreach and shorten your sales cycle, don't miss this episode!

Jeff Bonkiewicz is the VP of Sales at Polished Concrete Consultants. He's a seasoned sales professional, marketer, and strategist with a knack for increasing sales revenue. Jeff has worn many hats throughout his career, including web coder, sales pro, copywriter, managing editor, technical writer, videographer, producer, director, and marketing manager. This multidisciplinary work has helped him craft his expertise using a blend of sales, marketing, and technology experience spanning more than two decades.  In this episode… Polishable concrete overlays can help you create durable, decorative floors. However, many contractors fall victim to overlay application mistakes, costing them time, money, and sometimes customers. So how do you apply concrete overlays the right way? According to Jeff Bonkiewicz, you need to have a thorough plan and vision of the entire job before you begin work. Speaking with a knowledgeable technical sales rep can help you think through the job before starting. Additionally, you can't skip any steps — even the small ones — when applying a concrete overlay. To produce a great result, you must read product datasheets from manufacturers and follow instructions precisely. What other common mistakes does Jeff see during this process, and how can you avoid them? In this episode of This is Concrete, Chad Gill sits down with Jeff Bonkiewicz, VP of Sales at Polished Concrete Consultants, to talk about the tricks of the trade when it comes to concrete overlays. Jeff discusses the important prep work before applying an overlay, mistakes to avoid, and his concrete training organization that's working to educate industry professionals.  

Bob Harris is the Owner of the Decorative Concrete Institute (DCI), an industry leader in decorative concrete installation, consulting, education, and training. He's also the Partner and Senior Director of Decorative Concrete Consulting for the SSI Team. Bob has been a speaker and presenter at various concrete industry events and has conducted training sessions across the globe for more than 20 years. He has produced instructional videos for notable organizations and is the author of several books, including Bob Harris' Guide to Stained Concrete Interior Floors.  Before DCI, Bob was the Director of Product Training for a large manufacturer of decorative concrete products. He also worked as the Senior Superintendent in Disney's theme parks, doing decorative, “themed” concrete work. Bob was among the first to be inducted into the Decorative Concrete Hall of Fame in 2010. In this episode… Every contractor wants to provide sustainable, high-end concrete surfaces for their clients. But as the industry changes, it can be difficult to keep up and ensure that you're implementing the best practices to create an outstanding final product.  One common challenge is the mystery of concrete mix design. Because concrete is not a one-size-fits-all practice, people have started using mix design to fit the needs of their specific project. However, because mix design involves a concoction of ingredients, it can be difficult to predict the outcome and manage the concrete accordingly. Luckily, expert Bob Harris knows what contractors should look for and how to avoid mix design mistakes. In this episode of This is Concrete, Chad Gill sits down with Bob Harris, Owner of the Decorative Concrete Institute, to get his advice on working with concrete mix design. Bob explains what polishers should look for, why you should complete tests upfront, and how to avoid messy outcomes such as concrete pitting.

Michael Fortinberry is the Co-founder and COO at Protiv, a company that helps link compensation to productivity. Protiv has proven that it's possible to increase employee wages without increasing labor costs. After two years of testing that spanned nearly 8,000 projects, Protiv entered the market and powered the evolution of hourly compensation.  Michael is the Founder of Sciovia. He's also the former Senior Vice President at Perennial Construction Solutions, the nation's largest multi-family turnover and renovation company, and was previously the Vice President of PPG Industries.  In this episode… Contractors in the construction industry have seen this problem all too often: productivity lags behind, the team can't stay on schedule, and you spend extra days — or weeks — at a job site. So what can you do to fix this problem? It comes down to employee compensation, productivity, and engagement. You can't ask employees to go above and beyond without compensating them, or you'll quickly lose your team. So what's the solution? Create a partnership with your employees, motivate them, and make sure you're reinforcing great work with rewards every single week. In this episode of This is Concrete, Chad Gill is joined by Michael Fortinberry, Co-founder and COO at Protiv, to talk about compensation strategies that work long-term. Michael breaks down Protiv's compensation solution, discusses why it's vital to link compensation with productivity, and explains why bonuses and raises don't work as well as weekly rewards.

Josh Jones is the President of Substrate Technology, a company that offers high-quality surface preparation and polishing equipment and supplies. Josh is also the Managing Director of IMPACTS Americas, Substrate's division that sells shot blasting equipment and other surface prep tools. He has nearly 30 years of surface prep and polishing experience as both a service provider and manufacturer. He's passionate about providing reliable equipment and helping contractors out of jams. In this episode… What are surface preparation best practices that will get you quality results every time? Surface prep and polishing expert, Josh Jones, is here to share his top tips from his 29 years of experience in the industry.  With the advancement of coating technologies and changes in the nature of materials, you want to make sure you're staying educated. According to Josh, some coating products nowadays harden within 30 minutes of application — making the surface preparation step even more vital to the finished product. Bad surface prep can lead to many failures, and that's why Josh is sharing his thoughts on everything from common mistakes to the best equipment. In this episode of This is Concrete, Chad Gill is joined by Josh Jones, President of Substrate Technology, to share everything you need to know about surface preparation. Josh talks about the different methods you can use, the equipment he's found most helpful, and the factors that can affect your surface prep job. Stay tuned!  

Jesse Long is the Director of Finishing Group and Fleet at Procon, a commercial and industrial concrete contractor that provides high-quality, turnkey construction services. Jesse has been with the company for over 18 years, previously serving as a General Superintendent. He has received numerous certifications from Somero Enterprises, NRMCA, and the American Concrete Institute. In this episode… Are you losing or damaging tools on job sites? Or are you looking for a better way to keep your fleet in order? An equipment tracking system may be just what you need to keep costs down and increase productivity. As Procon's fleet grew, safety was a big concern. After installing dash cams and GPS tracking systems, they were able to keep up with state inspections, registrations, and maintenance — all while lowering their fleet's accident rate. Additionally, losing tools on job sites was a hefty (and common) expense. To incentivize better management of tools, Procon put a system in place to assign tools to each job site, have a superintendent sign off, and bill the site for any lost tools. So, how have these systems impacted the company, and how can you put similar processes in place at your organization? In this episode of This is Concrete, Chad Gill talks with Jesse Long, the Director of Finishing Group and Fleet at Procon, about improving your business by effectively tracking equipment and materials. Jesse shares how specific systems have enhanced the flow in his company, their steps for accurately billing tools, and the pros of renting versus buying equipment.

Austin Windham is a Coatings Consultant at Tnemec Company, Inc., a leading manufacturer of high-performance architectural and industrial coatings. From water tanks and treatment plants to manufacturing plants, industrial facilities, and specialty architectural buildings, Tnemec coatings can protect nearly all types of structures and buildings. Austin received his bachelor's degree from the University of South Carolina and was an Energy Consultant at Performance Point, LLC, before joining the Tnemec team. In this episode… What goes into concrete coating? How can you find the right type of coating for your project? Coatings expert, Austin Windham, is here to share his knowledge and uncover everything you need to know about concrete coating. From epoxy to urethane, slip-resistant to skid-resistant, and aesthetics to cost, Austin compares the pros and cons of different coatings. Plus, he gives tips on how to best communicate with your team and figure out what's right for the customer!  In this episode of This is Concrete, Chad Gill sits down with Austin Windham, Coatings Consultant at Tnemec Company, Inc., to talk about concrete coating best practices. Austin explains the differences between the types of coatings, how to determine what's best for your project, and the most efficient practices to make sure your client is happy every time.

Ashley Ingle is the Chief Executive Officer at Profit Matters, a company specializing in accounting and bookkeeping services. Using the powerful combination of skilled professionals and automated software tools, Profit Matters is on a mission to make a high-performing accounting department available to every business. Ashley is also a Partner at I Love Numbers, the President of Ashley Concrete, and a member of the Young Entrepreneur Council (YEC).  In this episode… How can you avoid financial risk while making sure your business is always on the winning side?  As a CPA with experience in the contracting space, Ashley Ingle has seen — and personally encountered — various financial mistakes. Now, she's guiding owners to create more profitable, financially sound businesses. To avoid risk, Ashley says contractors need to look for jobs that are more profitable, bid the right margin, stop “buying work,” and document all procedures.  In this episode of This is Concrete, Chad Gill talks with Ashley Ingle, Chief Executive Officer at Profit Matters, about the best strategies to manage your business' finances. Ashley explains the common mistakes companies make, how the smartest contractors make money, and the real cost of bad bookkeeping. Stay tuned!

Clif Rawlings is the Technical Director at SASE Company, a contractor's one-stop-shop for concrete polishing and preparation equipment. Clif is active in the ACI 310-0J committee for decorative concrete and the CPC technical committee. He also conducts the SASE University training seminars across the US and Canada. Clif has been in the concrete polishing, natural stone, and terrazzo industry for over 25 years. Before joining SASE, he developed and instructed the HTC University training seminar for more than 10 years. Clif also held positions at Ameripolish and VIC International Corp. Additionally, he was a founding member and sat on the board of directors for the CPAA. In this episode… Clif Rawlings returns to dig into the specifics of diamond tooling best practices. This time, he's tackling the big questions surrounding preparation and removal techniques.  So, what are the top tools for surface preparation and coating removal? It all depends on the type of project. Whether you need to remove a thin glue or you're dealing with a much larger problem slab, Clif breaks down all of the tooling options. He shares the details on each tool and guides you through their best use cases so that you can get your prep and removal projects done right the first time. In this episode of This is Concrete, Chad Gill is joined by Clif Rawlings, Technical Director at SASE Company, to talk about the best prep and removal tools. Clif goes into detail on coating and glue removal, the specific tools you need for each project, and how to avoid damaging concrete floors. Plus, Clif shares how SASE Company is planning to expand its toolkits!

Matt Poppoff is the President of Poppoff Inc., a premier concrete contractor in the Pacific Northwest. Founded in 1977, Poppoff Inc. has served clients in Washington, Idaho, Oregon, and beyond, specializing in concrete flatwork and pumping, tilt-up construction, design, and consultation. As an expert in the concrete industry, Matt's work has been published in Concrete Contractor and Concrete Construction magazines. He's involved in organizations including Allen Face Companies, the American Concrete Institute, and the American Society of Concrete Contractors. In this episode… How can you stay up to date on the changing trends and regulations within the concrete industry? What can you do to fulfill customer expectations and provide top-notch concrete finishes? Matt Poppoff has been in the concrete industry for more than a decade, serving as a member of various associations and committees. He finds that involvement in these associations is an education on the latest tools and equipment — and it keeps him in the know. In addition to that, associations help leaders and foremen alike develop the knowledge necessary to bring accurate, consistent, and exceptional concrete work to customers. Want to learn more? Listen to this episode of This is Concrete, where Chad Gill is in conversation with Matt Poppoff, the President of Poppoff Inc. Together, they discuss the importance of industry associations, how to understand customer expectations better, and how the pandemic has improved communication between contractors and clients. Plus, Matt goes into detail on the tools his company uses to get a consistent floor color and a smooth, even aggregate.  

Clif Rawlings is the Technical Director at SASE Company, a contractor's one-stop-shop for concrete polishing and preparation equipment. Clif is currently active in the ACI 310-0J committee for decorative concrete as well as the CPC technical committee. He also conducts the SASE University training seminars across the US and Canada.  Clif has been in the concrete polishing, natural stone, and terrazzo industry for over 25 years. Before joining SASE, he developed and instructed the HTC University training seminar for over 10 years. Clif also held positions at Ameripolish and VIC International Corp. Additionally, he was a founding member and sat on the board of directors for the CPAA. In this episode… Many people are unaware of a growing movement in concrete polishing: diamond tooling. If done right, this process can cut or polish a concrete surface into a beautiful and durable finish. But what exactly is diamond tooling, and what are the best ways to go about this process? Clif Rawlings has the answers. According to Clif, many of your diamond tooling decisions should be made based on your unique project. From types of diamonds and bonds to tools and metals, Clif details the whole process to help you discover the best practices for diamond tooling.  In this episode of This is Concrete, Chad Gill sits down with Clif Rawlings, Technical Director at SASE Company, to get all of the details on diamond tooling. Clif shares how you can find the right bond for your project, choose the right metals, and use the Mohs test to help you along the way. He also discusses common misunderstandings of the process and how you can educate employees and clients on the diamond tooling method.

Mike Tuccelli is the Southeast Regional Director for Metzger/McGuire, a company that has led the development of concrete floor joint protection systems for more than 45 years. In his role, Mike's primary responsibilities include educating and training contractors and facility maintenance professionals on proper joint filling and repair methods, troubleshooting, and industrial floor inspections.  Before joining the team at Metzger/McGuire, Mike spent nearly 30 years working for S&S Concrete, where he eventually took over the specialty contracting division. Mike is also a member of the American Society of Concrete Contractors (ASCC) and the American Concrete Institute (ACI). In this episode… Is your warehouse noticing concrete curling, shifting, or insufficient support in high traffic areas? If so, you need to find a solution fast so that you don't lose materials or stock due to unstable floors. But where do you begin? Mike Tuccelli is here to share everything you need to know about slab stabilization. At his company, Mike receives countless calls about joints coming apart or not functioning correctly. When you notice the same thing on your property, what can you do about it? Mike and the team at Metzger/McGuire analyze and measure a specific situation, determine if a floor is stable, and bring in support using high-density foam. What else goes into their stabilization procedure? In this episode of This is Concrete, Chad Gill sits down with Mike Tuccelli, Southeast Regional Director for Metzger/McGuire, to talk about the process of slab stabilization. Mike breaks down the slab stabilization system, shares the #1 failures crews make in joint repair and stabilization, and talks about implementing solutions before any damage is done. Stay tuned!

Chad Gill is the Founder and CEO of Concreate, a custom concrete flooring company that delivers polishing, staining, and more for both commercial and residential projects. The team at Concreate helps designers, architects, tradesmen, business owners, and homeowners transform plain concrete surfaces into clean, distinctive, and enduring masterpieces. Before starting Concreate over a decade ago, Chad worked as a robotics and tooling design engineer. Outside of the office, he serves as the President of the Concrete Polishing Association of America and enjoys spending time with his wife and four children. In this episode… From business owners and concrete experts to global speakers and EOS leaders, Chad Gill has connected with a diverse group of people throughout the past year. What did he learn from these influential guests? There are still aspects of his business that Chad is working on, but getting advice from the experts helped propel him forward. His main takeaway heading into 2022? If you can do the small things right, then big things happen. In this episode of This is Concrete, host Chad Gill sits down with Rise25 Co-founder, John Corcoran, to take a look back at the lessons learned from his guests throughout the year. Chad shares what each guest taught him, how the podcast helped him work on his business, and the launch of his new podcast, Get the Intel. You don't want to miss this year in review!

Billy Harper is the Senior Vice President and Regional Market Executive for Touchstone Bank. Previously, Billy was the Vice President of Middle Market Commercial Banking at SunTrust Bank, where he worked with company revenues ranging from $20 million to $250 million. He's also held roles at BB&T Capital Markets, Trinity Capital, and Stern's Printing and Engraving Co. Billy earned his BA from Hampden-Sydney College and his MBA from William & Mary. Matt Riffe is a certified public accountant and Chief Financial Officer at Eagle Fire, a company that offers fire protection inspection, testing, system design, and installation services. As the CFO, Matt is responsible for providing strategic leadership and establishing long-term goals, strategies, plans, and policies. Matt received his BS from Virginia Commonwealth University and his MA from Liberty University. He's a Certified Organized Professional through Dale Carnegie Digital.  In this episode… There are certain relationships every business owner or manager needs to have — and this includes a partnership with a banker or financial officer. Why are these relationships so important, and how can you use them to your advantage? In a world where technology offers plenty of ease, it can be tempting to keep all of your transactions digital. But what if you find yourself in a tough financial situation and need some extra help? Forming a strong bond with a banker and bringing a financial expert to your team allows you to have the resources on hand when you need them most. Building these relationships early can also help you increase cash flow, improve the working capital, and navigate future growth. In this episode of This is Concrete, Chad Gill is joined by Billy Harper, Senior Vice President and Regional Market Executive for Touchstone Bank, and Matt Riffe, Chief Financial Officer of Eagle Fire, to talk about the benefits of forming financial relationships. Together, they discuss the information you should be sharing with a banker, how to negotiate with vendors, important KPIs, and the significance of building trust with your financial mentors.

Ryan Henry is an entrepreneur, speaker, and Certified EOS Implementer with EOS Worldwide. As a Certified EOS Implementer, Ryan helps develop high-performance leadership teams for growth-oriented businesses. Before joining EOS, Ryan was the Owner of Kincaid Henry, a construction management and real estate development firm as well as a Sergeant in the US Marine Corps. Ryan received his bachelor's degree in management and organizational development from Spring Arbor University and graduated from the Vineyard Leadership Institute, where he excelled in team building, vision and planning, theology, and leadership.  In this episode… Do you feel like a change is necessary for your business, but you're not sure where to start?  It can be difficult for entrepreneurs and business owners to admit that something in their company needs to change. However, progress begins when you're honest with yourself. If your business is hitting a ceiling, you don't need to sit by and tolerate it; ask for help and start leading the company towards exponential growth.  In this episode of This is Concrete, Chad Gill talks with Ryan Henry, Certified EOS Implementer with EOS Worldwide, about how he's guiding visionaries to develop and achieve their business goals. Ryan shares his backstory of discovering EOS and transforming his business, the recipe for a life-changing breakthrough, and how he's helped business owners rekindle their passion for leading a team. You don't want to miss it!

Marcus Sheridan is a highly sought-after global speaker and consultant in the digital sales and marketing industries. Offering his services through Marcus Sheridan International, he has been named a “Web Marketing Guru” by The New York Times and was listed in Forbes as one of 20 “Speakers You Don't Want to Miss.” In addition to his work as a keynote speaker, Marcus is also the Author of the books They Ask, You Answer and The Visual Sale. Marcus is the Founder and former President of The Sales Lion, a marketing and sales consulting firm, and the Owner and Partner of both River Pools and IMPACT. While he is passionate about these roles, Marcus loves his role as a father and husband even more. He enjoys spending time with his wife and their four children, boating, and fishing. In this episode… How can you become a trusted business that consumers always turn to? What can you do to draw in the right customers and stand out from your competitors? Marcus Sheridan says that you need to show more, tell more, and sell differently. If customers are turning towards other businesses as a cheaper option, show them why your business is better. Whether that's through videos, articles, or any other creative medium, you have to effectively communicate your company's value in order to attract the right people. In this episode of This is Concrete, Chad Gill is joined by global keynote speaker and author, Marcus Sheridan, to talk about becoming a trusted business within your industry. Marcus details the importance of answering consumer questions, the steps to get you and your customer on the same page, and why you should be open and honest about all aspects of your company. Stay tuned!

Verne Harnish is the Founder and CEO of Scaling Up, a global executive education and coaching company with over 180 partners on six continents. Verne chairs the annual ScaleUp Summits and serves on several boards, including Chair of The Riordan Clinic, Co-founder and Chair of Geoversity, and Board Member of the Million Dollar Women community. Verne is the Founder of the Entrepreneurs' Organization (EO), a peer-to-peer network for entrepreneurs with over 14,000 members worldwide. He is also a keynote speaker and the author of multiple best-sellers, including Mastering the Rockefeller Habits and Scaling Up — which has been translated into 23 languages and won eight major international book awards. In this episode… Why is compensation so hard to get right? According to Verne Harnish, compensation can be tricky because you deal with people who all have different ideas and expectations. If you want to improve your compensation system, you need to think outside of the traditional methods. Verne suggests gamifying your compensation plan to motivate employees — because everyone wants to win. In addition to this, owners need to build trust and be transparent with their team, helping them achieve personal wins along the way. When you align these strategies with your compensation system, your business will reap the benefits.  In this episode of This is Concrete, Chad Gill joins Verne Harnish, the Founder and CEO of Scaling Up, to talk about transforming your compensation plan. Verne shares tactics from his book, Scaling Up Compensation, techniques to motivate employees and incentivize customers, and examples of companies who have successfully revolutionized their compensation methods. Stay tuned!

Roman Polnar is the Founder and Managing Partner at Pillar6 Advisors LLC, a financial planning and wealth advisory firm focused on serving successful individuals and families with active lifestyles. Pillar6's approach to goal setting, money coaching, and planning integrates the five pillars of personal finance, helping clients achieve success. Roman is also a Partner at Pillar6 College Planning, which helps students and families with financial aid preparation.  Currently, Roman is a Board Member and Chair of the Business Circle for Hebrew Free Loan of San Francisco. He has over two decades of experience in finances and has held previous roles at Robertson Stephens, Northwestern Mutual Financial Network, and Lenox Advisors. In this episode… College tuition has increased dramatically over the years, rising above the cost of healthcare and making education unaffordable for many families. However, there are resources that can help you cut the cost of tuition and decrease the amount of student loan debt — no matter your salary.  Roman Polnar is dedicated to helping people get tuition aid and make smarter financial decisions. According to Roman, college tuition has gotten more expensive, but the financial aid forms haven't gotten much easier. However, he's got some advice on filling out the forms and preparing for college expenses. Since the FAFSA is on a first-come, first-served basis, you want to start the process early — but you never want to rush it. What other tips does Roman have to save money and get the most out of your financial aid?  In this episode of This is Concrete, Chad Gill talks with Roman Polnar, Founder and Managing Partner at Pillar6 Advisors LLC, to answer all of your financial aid questions. Roman shares tips for business owners (and others) filling out the FAFSA form, applying for need-based and merit-based financial aid, and avoiding common — but costly — mistakes. Plus, Roman provides plenty of resources to guide you through the financial aid process. You don't want to miss it!

Scott Metzger is the Owner of Metzger/McGuire, a company that provides industrial floor joint protection and repair products. Since its beginning, Metzger/McGuire has expanded to include customized training, floor repair guides, and professional consulting services. Metzger/McGuire has been leading the way in the development of concrete floor joint protection systems for more than 45 years, priding themselves on top-notch customer service and technical support. Scott is a member of the American Society of Concrete Contractors (ASCC) board and is the Director of the Concrete Polishing Council. In addition to running Metzger/McGuire, he operates the Metzger/McGuire Academy.  In this episode… What does an effective joint reconstruction look like? What do contractors need to know before taking on the task of joint repair? With 27 years of experience under his belt, Scott Metzger knows the dos and don'ts of joint protection and repair. His business has been helping individuals and companies find the best products and avoid the key mistakes of joint reconstruction. According to Scott, joint preparation is essential for a smooth process. Once you have that squared away, you can focus on the right products that will provide stability and support. However, Scott advises that you also take other important factors into account, like climate control, joint spacing, and design. Want to learn more? In this episode of This is Concrete, Chad Gill talks with Scott Metzger, Owner of Metzger/McGuire, about the best practices for joint protection and repair. Scott shares the top joint filler products, how to communicate the joint repair process to clients, and the industry standards and specifications. Plus, Scott discusses resources you can use to avoid common mistakes. Stay tuned!

Mike Michalowicz is an author, speaker, and the Co-founder of Different is Better LLC, Run Like Clockwork, and Profit First Professionals. Every company that Mike has co-founded is aimed at coaching others to grow their businesses successfully. He's an entrepreneur focused on eradicating entrepreneurial poverty and making entrepreneurship simple.  Mike has authored seven books for helping owners and startups build their business — even in a weak economy. Mike is also a thought leader and faculty member at Growth Institute, where he hosts two online courses based on the principles of his books. In this episode… Many entrepreneurs know the struggle of scaling a startup. When trying to get your business off the ground, it can be difficult to make money and draw in a crowd. However, Mike Michalowicz is here to share the principles that transformed him into a successful entrepreneur.  Before founding four multimillion-dollar companies, Mike lost his house once, lost his fortune twice, and launched 10 failed startups. Now, he's written seven books to help other entrepreneurs avoid the same pitfalls. No matter if you're a concrete polishing company, a pizza shop, or an accounting firm, Mike has the advice to help differentiate your marketing and get your business on a path toward profit. Want to learn more? Tune in to this episode of This is Concrete, where Chad Gill is joined by author and entrepreneur, Mike Michalowicz, to talk about the best practices for growing your business. Mike discusses creating new habits, the D.A.D approach to marketing, and how companies in various industries are finding innovative ways to get in front of their ideal customers. You don't want to miss it!

Ryan Cassin is the Co-founder and Partner of Superpowers, a company that helps successful entrepreneurs achieve more freedom and growth. Superpowers provides US-based, work-from-home executive assistants that help you manage your inbox, schedule appointments, prospect new customers, and more. Ryan and the team at Superpowers are proud to hire, train, and support assistants so that they can help entrepreneurs take their business above and beyond. Outside of Superpowers, Ryan is the CEO of Beast Digital and Asset Agency, as well as an official member of the Forbes Agency Council. He has a passion for helping fellow entrepreneurs and served as the President of Entrepreneurs' Organization from 2019 to 2020. In this episode… If you could get up every day and do one thing, what would it be? The answer may help you discover your unique ability. According to Ryan Cassin, many entrepreneurs try to do everything themselves. However, if you want your business to grow, you need to figure out your top skills — and delegate everything else. This can take time, but Ryan is here to guide you through the steps for honing in on your special power. In this episode of This is Concrete, Chad Gill talks with Ryan Cassin, Co-founder and Partner of Superpowers, about discovering your unique ability. Chad and Ryan discuss common entrepreneurial struggles, emphasize the importance of discarding outside expectations, and talk about the benefits of working in your unique ability. Ryan also shares tips for growing your business and cultivating a great team built on unique skills. Stay tuned!

Adi Klevit is the Founder and CEO of the Business Success Consulting Group, a company that creates, implements, and documents custom processes and management systems to help businesses thrive. Adi and her team help companies scale up, transfer knowledge, and prepare for succession.  With 25 years of experience as an industrial engineer, management consultant, and business executive, Adi has worked with various corporations to improve, grow, and scale their businesses. In addition to her work at the Business Success Consulting Group, Adi is the host of the Systems Simplified podcast, where she talks with industry leaders about process and system implementation. In this episode… Trying to implement new systems and processes can be difficult, especially when you're running a business. Many entrepreneurs find they don't have the time to create processes, and this can be frustrating when growing a company. That's why Adi Klevit is here to share her strategies for successfully implementing systems and processes into your business — even when you're a busy entrepreneur.  According to Adi, most business owners already have the knowledge needed to implement processes. So, she helps them formulate a plan by asking the right questions, extracting that knowledge, and putting it into a system. This procedure can help entrepreneurs do more than grow their businesses — it's also a great way to learn more about their companies and find areas for improvement. So what is Adi's advice for frustrated business owners? Create a clear vision for your company and identify why you want to implement systems and processes into your business. In this episode of This is Concrete, Chad Gill is joined by Adi Klevit, Founder and CEO of the Business Success Consulting Group, to talk about effectively creating and implementing systems and processes in your business. Adi explains why every business should have documented processes, how to find the right plan for your company, and the importance of consistently improving your processes. Stay tuned!

Mark Critchfield is the Owner of Slurry Solutions, a company that provides effective solutions for disposing of concrete slurry wastewater produced during grinding, polishing, cutting, and core drilling. Slurry Solutions provides portable systems and products to treat wastewater at the job site affordably.  Mark is an entrepreneur skilled in negotiation, business planning, operations management, sales, and water treatment. Before Slurry Solutions, he was the President of Golz, LLC and the Regional Sales Manager for Norton Co. Mark received his bachelor's degree in industrial management and technology from Missouri State University. In this episode… Many contractors and concrete polishing companies have to deal with slurry: the wastewater produced during grinding, polishing, cutting, and core drilling. However, it's not easy to dispose of slurry. This is where Mark Critchfield and his company, Slurry Solutions, can help you out. According to Mark, there are chemical compounds found within slurry that can be damaging to the environment. This is why Slurry Solutions uses an effective method that adjusts the pH, solidifies the waste, and filters out heavy metals found within the water. Plus, when you filter your wastewater, you'll avoid heavy EPA fines and risks. In short, Slurry Solutions can help turn hazardous waste into something that can be thrown out safely. And who doesn't want to save money and generate safe, reusable water? In this episode of This is Concrete, Chad Gill gets the inside scoop from Mark Critchfield, Owner of Slurry Solutions, on properly disposing of slurry wastewater. Mark discusses the importance of a safe disposal solution, how his company's wastewater management process works, and the cost-effective benefits Slurry Solutions provides within an evolving concrete industry. Stay tuned!

John Miles is the Managing Director of CimentArt Florida, where CimentArt USA first started. He is also the President of Communication Specialists International, where he helps companies boost their metrics and improve their systems.  Before joining CimentArt Florida, John was a Senior Consultant at ERP Advisors Group, the Corporate Energy Advisor and Director of Marketing for North American Energy Advisory (NAEA), and the President of Enterprise Resources International. John received his bachelor's degree in computer information systems from Colorado State University. In this episode… CimentArt has been in Spain for 20 years, but now the microcement technology is gaining traction overseas in the US. So, what is microcement, and why is it becoming so popular?  According to John Miles, microcement is sought-after due to its durability and custom design. Unlike paint or regular cement, there's no cracking, peeling, or fading when it comes to microcement. Plus, microcement allows for a custom color and custom texture, giving you artistic freedom in any room of your home or business.  In this episode of This is Concrete, Chad Gill has a conversation with John Miles, Managing Director of CimentArt Florida, about the benefits of microcement. John discusses the origin of CimentArt, why microcement is gaining popularity — and how it's used across the world, and why people are investing in the value of microcement. Stay tuned.

Tom Vranas is the Vice President of Innovation and Culture at Everywhere Wireless, where he develops high-performing teams, implements innovative solutions, and reimagines the company's culture. Tom is also the Principal Consultant at GrevCo, a company that provides growth, marketing, and sales strategies to start-up, small, and mid-sized businesses.  As an entrepreneurial executive, Tom has spent the past 15 years helping companies and individuals grow and succeed. His strengths are in technology, operations, analytics, sales, marketing, and system improvement. In addition to his work with Everywhere Wireless and GrevCo, Tom serves as the Studio Head at Studio Vranas and an Advisor and Consultant for both HartLed and Experience Institute. In this episode… Is your company's hiring process bringing you desired results? Do you want to find a more efficient — yet precise — hiring system? If your recruitment and onboarding processes aren't where you want them to be, you don't want to miss this episode of This is Concrete.  Tom Vranas is an expert in helping organizations develop talented leaders, build internal culture, and establish high-performing teams. According to Tom, you need to hire the right people if you want to expand as a company. The key to doing so lies in your hiring system. In this episode of This is Concrete, Chad Gill is joined by Tom Vranas, Vice President of Innovation and Culture at Everywhere Wireless and Principal Consultant at GrevCo. Tom shares his tips on gaining more prospective candidates, creating a speedy onboarding process (and avoiding outdated methods), and finding a centralized hiring system that will accommodate your company's future growth. Stay tuned!

Chad Blalock is the Building Systems Group Manager at W.M. Jordan Company, where he functions as a focused internal and external MEP resource and provides customer service in all areas of building performance and operations. Chad is a licensed mechanical engineer with 18 years of experience developing MEP systems and helping clients maximize their investment. Chad holds a BS in Mechanical Engineering from Virginia Tech and has certifications in Contractor's Quality Control and Leadership in Energy and Environmental Design (LEED). He is a member of the Associated General Contractors of Virginia (AGCVA) and the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE). In this episode… Is your construction company using the right planning method? If you've been operating on the traditional critical path method, you're missing out on a much more efficient, cost-effective system: pull planning.  What is pull planning and how can it help your company? According to Chad Blalock, pull planning is a collaborative tool that allows for productive communication and trust between all members of the construction project. With the pull planning method, you'll be able to make reliable promises, deliver faster service, and easily work through all steps of the project. In this episode of This is Concrete, Chad Gill talks with Chad Blalock, Building Systems Group Manager at W.M. Jordan Company, about the pull planning approach. Together, they discuss why pull planning works, how it can help you complete a project on time (and on budget), and how you can begin your transition into the pull planning method. Stay tuned.

Tom Bouwer is the Co-founder and Partner of ProfitWorks LLC, a company that helps organizations apply the Entrepreneurial Operating System (EOS). Tom is a Certified EOS Implementer and esteemed international and Vistage speaker. He is the Co-author of the books What the Heck is EOS? and Profit Works, among many others.  Tom has over 25 years of international and nationwide experience helping companies simplify, clarify, and achieve their vision. He has worked with leaders and teams to achieve optimal success at a range of companies, from start-ups to Fortune 50 companies. Tom has nearly three decades of global management and coaching experience in multiple industries that help him identify chronic issues in a company and work to build a healthy, cohesive team. In this episode… Your company's incentive plan is a fundamental part of being efficient, centering your team, and reaching your desired goals. But is your incentive plan working towards development or is it holding your team back? How can you develop the best plan tailored to your business? Tom Bouwer has over 25 years of experience helping companies advance as a team and achieve their vision. According to Tom, your operating system determines how you set priorities, solve issues, and grow as a team. Specifically for leaders, financial communication is a key element to building trust with your employees as well as motivating and educating them.  In this episode of This is Concrete, Chad Gill sits down with Tom Bouwer, Certified EOS Implementer, and Co-Founder and Partner of ProfitWorks LLC, to talk about creating incentive plans. Tom discusses the different types of incentive plans, common mistakes leaders make when implementing these strategies, and how you can educate team members to create positive tension and a growth-centered environment. Stay tuned!

Craig Welsh is a microcement expert and the UK Manager of CimentArt Group. Craig has been plastering and tiling for over 40 years and holds the Advanced City & Guilds certificate in plastering and tiling, the highest level available. Outside of his career in microcement, Craig runs a gym for boxing and Brazilian Jiu-Jitsu. In this episode… Choosing the right materials to structure your home or business is essential in creating a long-lasting foundation. Among many different materials, microcement is growing in popularity within both commercial and residential properties. So what exactly is microcement? What are the benefits of using microcement over other materials? Industry expert Craig Welsh stands by microcement's advantages of strength, elasticity, and impermeability. According to Craig, microcement is often used in coffee shops, restaurants, and accent walls in residential homes because of its durability and aesthetically-pleasing appearance. Today, he's here to share what exactly goes into microcement applications. In this episode of This is Concrete, Chad Gill is joined by Craig Welsh, UK Manager of CimentArt Group. Craig shares all of the details on microcement application, training and informational videos, and why you should consider microcement for your own home or business. Stay tuned.