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Is your leadership helping your team grow—or holding them back? In this powerful conversation, Chad Peterman sits down with Andrew Hasty to unpack the first 10 irrefutable laws of leadership through the lens of real-world HVAC and home service business challenges. From overcoming limiting beliefs to building a people-first culture, this episode is a masterclass in self-awareness, leadership development, and scaling trades companies the right way. Perfect for service business owners and leaders who want to: Improve HVAC leadership skills Create a culture of continuous growth Scale their home service business with intention Coach frontline teams to higher performance Balance vision and daily accountability Discover how to lead through ambiguity, earn team respect, and coach in real time—all while staying grounded in long-term business growth.
Most home service businesses are losing money in the one place they least expect it—their call center. Brigham Dickinson reveals how industry leaders like Tommy Mello use proven CSR training strategies to hit 90%+ booking rates and generate millions without spending more on leads. Learn how to turn your CSR team into a leadership pipeline, create a culture that drives results, and transform your call center into the most profitable department in your business. Hosted by Chad Peterman on Can't Stop the Growth—a podcast built for leaders in HVAC, plumbing, electrical, and other home service industries who want to lead better, grow faster, and build lasting impact through people-first leadership and proven business strategies. Want the Happy Call Script mentioned in the episode? Text the word HAPPY to 385-247-3714 to get it now. Additional Resources: Brigham on LinkedIn Power Selling Pros Website Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Your call center has untapped profit potential. When properly trained, CSRs can dramatically boost booking rates and drive top-line revenue. Hitting 90% booking rate on bookable calls should be the standard. Every percentage point below that is costing real dollars. Your CSR team can be a leadership pipeline. With the right culture and coaching, the call center becomes a place where future leaders emerge. Flat compensation beats percentage-based incentives. A clear, daily dollar amount per membership or upsell keeps CSRs motivated and focused. AI has value, but it can't replace human connection. Use it for support, but don't let it take over the customer experience unless you want to risk sameness.
Stop missing the calls that fill your board. In this episode of Can't Stop the Growth, Chad Peterman is joined by Brad Scruggs, President and CMO of ZyraTalk, to talk about a simple but powerful idea: when you stop missing calls, you stop losing jobs. Brad breaks down how HVAC and plumbing businesses are using AI-powered customer service representatives (CSRs) to capture more leads, reduce missed calls, and grow without hiring more people. Whether it's after-hours coverage, overflow, or lead aggregator response times—AI is helping high-growth companies optimize their call centers and maximize every opportunity. This episode is packed with tactical insights for leaders serious about growing their home service business. If you're focused on building a culture of excellence, booking more jobs, and staying ahead of the curve—this conversation is for you. Watch now to see how top operators are filling the board faster, without relying on more ads or more staff. Additional Resources: Brad on LinkedIn Learn more about ZyraTalk Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Most service businesses miss 15–35% of their inbound calls. That's real money walking away. AI-powered CSRs can respond instantly—nights, weekends, and during peak hours. Use AI to handle simple requests and free up live reps for high-value leads. Integration is simple, with many teams live within two weeks. Real-time data allows for continuous CSR coaching and improved conversion rates. Speed-to-lead with aggregators like Angi, Thumbtack, and Modernize is crucial—AI helps you get there faster. Many companies use AI as overflow backup, while others have made it their front line. Growth doesn't have to mean more leads—it starts with booking the ones you already have.
Think your customer service reps are “just answering phones”? Think again. In this game-changing episode of Can't Stop the Growth, Chad Peterman sits down with Liz Patel, Manager of Customer Service Coaching at Ryno Strategic Solutions, to reveal how your call center can drive explosive growth—without spending a dollar more on marketing. From handling pricing objections like a pro to converting one call into multiple booked jobs, Liz shares real strategies that HVAC, plumbing, and electrical companies can implement immediately to boost booking rates, improve customer experience, and create lifelong customers.
Tired of paying for leads that never convert? You're not alone. In this no-fluff episode of Can't Stop the Growth, Chad Peterman sits down with Katie Donovan, CEO of Camp Digital, to break down what every service business owner needs to hear: your marketing isn't broken—it's misaligned. If your digital ads aren't bringing in the right customers, it's time to stop throwing money at the problem and start building a strategy around quality leads that actually book, run, and bring in revenue. Whether you're in HVAC, plumbing, electrical, or any other home service vertical—this episode gives you the tools to stop wasting ad dollars and start turning marketing into profit. Additional Resources: Connect with Katie Donovan on LinkedIn Learn More About CAMP Digital Next webinar event Check out CAMP Digital's quarterly webinar series HERE Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Why better leads > more leads in 2025 and beyond How to train Google to send you high-converting customers The power of value-centric measurement in your ad strategy Easy DIY ways to optimize your Google Business Profile Why you MUST update your website content and photos (even from your phone!) How AI and Reserve with Google are changing LSA forever Real tips for SEO, backlink building, and local search dominance
Hiring and retaining top talent in the trades has never been more challenging. With increasing competition for skilled workers, outdated recruiting methods, and high employee turnover, home service business owners and leaders are searching for smarter ways to build and sustain a high-performing team. In this episode of Can't Stop The Growth, Chad Peterman sits down with Stephen Rhyne, founder of Conveyor, to uncover game-changing hiring and training strategies for the home service industry. They dive deep into why traditional recruiting is failing, how automation can streamline onboarding, and why retention starts the moment a new hire says "yes." If you're struggling with hiring, training, or keeping top talent in your home service business, this episode is packed with actionable insights to help you scale smarter and build a winning team. Additional Resources: Stephen Rhyne on LinkedIn Conveyor Website Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: ✅ The biggest hiring mistakes home service companies make—and how to fix them ✅ Why onboarding is the #1 factor in retention (and how to improve yours) ✅ How to build a recruiting engine that consistently attracts top HVAC, plumbing, and electrical talent ✅ Automation hacks that free up time while making new hires feel valued ✅ How to sell your company's opportunity so the best candidates choose YOU over the competition ✅ The power of social recruiting and getting referrals from current employees ✅ How mid-level managers can become supercharged coaches for long-term team success
Today's episode of “To The Point” is a big one, and it's just part 1!
Leadership isn't about control—it's about connection. If you want to build a high-performing team, you need to start by earning trust and influence before giving orders. In this episode, Chad Peterman explains why leaders who focus on connection create stronger, more engaged teams—and how you can do the same. Many leaders believe authority alone is enough, but real influence comes from how you show up daily. Chad explains:
Hiring and keeping top talent in the trades is tougher than ever. But what if the secret to attracting the right people wasn't just about job postings or paychecks—but about your leadership style? In this episode, Chad breaks down the Law of Magnetism and why the best leaders attract talent instead of cloning themselves. Many home service business owners believe hiring people just like them is the key to success, but that approach limits growth and potential. Chad explains:
Leadership isn't about having all the answers—it's about serving others! In this episode, Chad dives into the Law of Addition, sharing stories practical tips to help you build trust, show care, and lead with heart. Tune in to discover why the best leaders focus on adding value and how small acts of service can create a BIG ripple effect. Ready to rethink leadership? Hit play now! Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn Key Takeaways: Leadership is Service: The essence of leadership lies in serving others and adding value to their lives. Influence Through Care: True leadership influence comes from showing genuine care for others, building trust, and fostering growth. Value Beyond Answers: Leaders don't need all the answers; they need to empower their teams to solve problems collaboratively. Ripple Effect of Leadership: The impact of leadership often extends far beyond the workplace, influencing personal and generational behaviors.
Leadership isn't a one-and-done achievement—it's like a fitness journey! Chad is back to unpack another law from John C. Maxwell: Law of Process. He's exploring how just 10 minutes a day can transform your leadership journey. With practical tips and relatable stories, you'll learn how small, consistent actions lead to lasting impact. Ready to fall in love with the process? Tune in now!
Leadership isn't about fancy titles—it's about influence! In this episode, Chad is diving into the second leadership law from John Maxwell, "Law of Influence.” He is exploring how showing genuine care, living with integrity, and believing in your people can transform your leadership style. Packed with relatable stories and actionable tips, this episode will help you inspire your team, connect on a deeper level, and lead without limits. Tune in and discover how caring a little more can take your leadership a lot further! Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn Key Takeaways: Influence Begins with Integrity: Always follow through on commitments, no matter how small, to establish trust and reliability. Demonstrate Genuine Care: Influence grows when people feel valued and understood. Show interest in their lives, both professional and personal. Inspire by Showing Up Inspired: Your energy sets the tone for your team. Arrive with enthusiasm and a commitment to support others' success. Believe in People: Even the most challenging team members have potential. Help them uncover their goals and work toward achieving them. Influence is Leadership Without a Title: Leadership is about showing care and support, not about holding a specific role or title.
Writing down your vision sets the course, but communicating it is what gets everyone on board.Chad Peterman knows this well. As President and CEO of Peterman Brothers, he focused on building a strong company culture. This helped scale the family business from 21 employees to over 500 across four states—Peterman Brothers is now one of the fastest-growing family-owned businesses in the country. Along the way, they also launched initiatives like the Peterman Top Tech Academy to address the talent gaps in the industry.Chad opens up about the strategic moves that helped their home services business thrive, including hiring specialists to support growth, ensuring a strong culture fit for both employees and clients, and carefully managing change within a rapidly expanding organization.In this episode, you'll learn:Communicating goals is key: Clearly defining and communicating your company's long-term goals with your entire team creates alignment. When everyone knows where the business is heading, they're ready to contribute.Culture fit drives success: Finding people that align with your company's culture is essential for success. Employees and clients who share the same values as the company's end up feeling more satisfied.Managing change is critical: Carefully managing transitions and effectively communicating the reasons behind change helps prevent disruption—it's what keeps everyone on the same page as the business evolves.Jump into the conversation:(00:00) Meet Chad Peterman(03:54) Scaling to 520 employees(06:14) The power of a vivid vision(11:11) Communicating goals and changes in a large organization(16:21) Launch of Peterman Top Tech Academy(19:09) Prioritizing culture fit for employees and clients(26:02) “Go slow to go fast”(29:57) Personal growth as a leader(33:38) Hire specialists early(35:34) Matt's takeaways
In this episode, Chad explores the key ingredient to great leadership: ownership. He breaks down how taking true responsibility—not pointing fingers—empowers leaders to inspire their teams and drive real results. With five practical steps, you can learn how to set clear goals, create accountability, and motivate your team like never before. If you're ready to elevate your leadership game and make a lasting impact, this episode is for you! Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn Key Takeaways: Ownership over Blame: Ownership starts when leaders focus on what they can control instead of attributing missed targets to others. One-on-One Connections: Individual meetings with team members allow leaders to understand personal challenges and provide targeted support. Motivation through Investment: Showing employees that their leaders are committed to their financial and personal success increases motivation and accountability.
In this episode of Can't Stop the Growth, Chad Peterman dives deep into the challenges (and wins!) of leading remote teams with Matt Tait, CEO of Decimal. With 85 employees across five countries, Matt's mastered intentional leadership, accountability, and culture—even when teams are miles apart. They unpack how to: Reinforce values daily so they're lived, not just listed. Balance empathy and accountability for a culture that's both people-centered and high-performing. Create clear, transparent communication that doesn't leave room for guesswork. If you're leading a remote or decentralized team, this episode offers actionable insights to keep your people connected, accountable, and aligned—no matter where they are. Additional Resources: Connect with Matt on LinkedIn Discover Decimal Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn Key Takeaways: Intentional Culture Building in Remote Teams: Leading remote teams requires intentionality—reinforce values consistently so they become ingrained behaviors. As Matt puts it, he acts as the “Chief Repeating Officer” to keep Decimal's values front and center for his widely dispersed team. Balance Empathy with Accountability: A people-first culture doesn't mean compromising on accountability. Matt and Chad discuss how holding individuals accountable can actually reinforce the team's morale by keeping everyone aligned and focused on common goals. Address Conflict Directly for Stronger Teams: Conflict avoidance can erode trust and productivity. Effective leaders lean into uncomfortable conversations and model healthy conflict resolution, strengthening team cohesion and organizational health.
This re-release is not only one of our most popular episodes, but also one of Chad's favorites. Join Chad as he shares timeless principles he learned from his dad—lessons rooted in integrity, empowerment, and, yes, even the kind of compassion you wouldn't expect from a guy who runs a tight ship. From the grit of waking up early to the art of leading with humility, Chad breaks down what it means to lead by example and believe in the people around you. Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn Key Takeaways: Integrity is foundational: “Do what you say and lead by example.” It's more than just words; it's about action. Compassion in leadership: Leadership is not only about guiding but also showing genuine care for the people you lead. Empowerment and trust: Giving people room to explore, make mistakes, and grow is critical to building a strong, motivated team.
In this episode, Chad talks about something we all secretly (or not-so-secretly) try to avoid: discomfort. But here's the twist—he's all about embracing it. Why? Because discomfort is the key to growth. Chad shares a powerful story from a Future Leader Series meeting, exploring how our choices—big and small—can either push us toward our goals or leave us stuck where we are. And yes, this is all about learning to love the uncomfortable stuff. Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn Key Takeaways Embrace Discomfort: Growth often requires getting comfortable with discomfort—it's a natural part of progress. Focus on Small, Daily Choices: Breaking big goals into small, manageable actions helps overcome overwhelm and stay focused. Develop the Right Mindset: Believe in yourself and your goal, and recognize that discomfort is a stepping stone to achievement. Higher Purpose: Tie your goals to a higher purpose to stay motivated during tough times.
Imagine a company culture where everyone supports each other to be their best. This re-released episode is one of Chad's favorites because it became the inspiration for this podcast's name. Impact leadership - leading with purpose to serve others - is at the heart of Chad's leadership style. He emphasizes how leadership is not defined by titles but by the ability to elevate those around you. This episode offers a fresh take on how intentional leadership can drive both personal and organizational success. Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn Key Takeaways: Impact Leadership: True leadership is about serving others and making a difference, not about titles or positions. Intentionality: Be intentional in your actions and goals. Intentional efforts lead to personal growth and the collective success of the team. Collaboration and Support: A great company is built on collaboration, where everyone supports each other and shares their knowledge and experiences.
Chad Peterman is the president of Peterman Brothers Heating, Cooling & Plumbing, a family-owned, full-service HVAC & plumbing company located in Indiana. It was recognized as the 2019 Residential Contractor of the Year by Plumbing & Mechanical. He is also the host of the Can't Stop the Growth Podcast. In this episode, we talked about greenfield, networking, personnel management, operational metrics…
Get ready for an eye-opening dive into the future of HVAC and plumbing with Josh Teekell and Andy Fuselier from SmartAC.com. They're not just adapting to change—they're leading it, using tech and data to reshape customer experiences and drive growth. In this popular re-released episode, they join Chad Peterman to explore the impact of the pandemic, the rise of AI, and staying competitive amid the surge of private equity. Tune in for innovative strategies, growth insights, and a fresh look at where the industry is headed. Additional Resources:Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
In this re-released episode, Chad Peterman is joined by CAMP Digital's CEO, Katie Donovan to unpack the essence of company culture and its impact on growth, dive into digital marketing for the trades, and the importance of marrying it with solid operational practices. Katie highlights the key strategies businesses should employ locally, including the underrated power of a well-curated Google Business Profile. They'll discuss the symbiotic relationship between agencies and clients, the customer journey, and the operational tactics necessary to capitalize on digital marketing leads. With insights into Local Service Ads and the critical components of a strong brand presence online, this episode is a goldmine for those looking to refine their approach to growth in practical, impactful ways. Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Connect with Katie Donovan Learn More About CAMP Digital Connect with our Sponsor, GoodLeap More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Owned and Operated continues its new Legends series, focusing on the stories of the home service industry's most successful entrepreneurs. John Wilson and Jack Carr are joined by special guest Chad Peterman, President and CEO of Peterman Brothers–a $120M home service empire with over 700 employees and eight locations. Follow along as Chad discusses how a centralized operation opened the door for expansion, the realities of recruiting and marketing for a large organization, and the power of podcasting and branding to help find the right hiring fits for your business culture.Service Scalers can help figure out your PPC, SEO, and even LSA. Right now they're running a special $99 digital marketing audit where they'll take a look under the hood of your marketing, tell you what's working, and where you can optimize. Schedule today!https://www.servicescalers.com/auditEpisode Hosts:
Chad Peterman, President and CEO of Peterman Brothers, discusses the importance of creating a positive vibe in the workplace and how to maintain it as the company scales. Chad discusses the importance of building a strong company culture based on trust, empowerment, and care. He shares his company's journey from its humble beginnings to scaling across 10 locations with over 600 team members. Learn about strategies for developing leaders and maintaining the company's culture while staying connected with employees on a personal level. Additional Resources: Learn more about Skutvik Consulting Learn more about workvibes Connect with Chad Peterman on LinkedIn Check Your Vibe Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network
In this episode, Chad Peterman interviews Tommy Mello, about his experiences in the home service industry. Together they discuss topics such as call center efficiency, capacity planning, affiliate marketing, and building a strong company culture. Tommy emphasizes the importance of providing excellent customer service and fighting for every lead. Learn how your call center isn't just a call center but a marketing tool. They also discuss the process of expanding into new markets and the challenges and strategies involved. Get insight into the current economic climate and the potential impact of interest rates on businesses. Additional Resources Chad on LinkedIn Tommy Mello on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
In this episode, Chad Peterman interviews Seth Ure from GoodLeap and Steve White from Peterman Brothers about the key factors that separate successful home services companies from struggling ones, including the importance of leadership, execution, and having a plan. They also emphasize the value of surrounding yourself with smart people and being open to feedback. Get an insider's view of the current market conditions and the future outlook, with a focus on the impact of interest rates and the role of financing in the HVAC industry. Additional Resources:Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Connect with Gail on LinkedIn Learn More About GoodLeap More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Join us for this popular re-released episode! Mike Zuidema is a Biostatistics graduate with a background in research, the medical industry, and pharmaceuticals. In his role at Peterman Brothers, Mike has been instrumental in setting up the data infrastructure and streamlining access to information and he joins Chad Peterman to share how data-driven decision-making is crucial for business success. Chad and Mike discuss the challenges of accessing and interpreting data within the home services industry, as well as the importance of having a centralized source of truth. They also highlight the transformative power of data in pricing and understanding key metrics. Tune in to this episode to gain insights on leveraging data to generate revenue and save costs. Additional Resources Chad on LinkedIn Connect with Mike on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
David Zhao, Co-Founder of Pika, envisions a better front office experience for contractors. An advocate for single platforms like SurfaceTime for field work and Pika for home use, David sits down with host Chad Peterman to explore the transformative role of technology in the residential services industry. Throughout the conversation, Chad and David highlight the importance of efficient software, the challenges of sales presentations, and the need for proactive engagement with customers. Get an introduction to Pika's innovative features, such as a sales presentation tool for customized in-home visits, end-to-end white glove rebate management, and automated note-taking. Together, they discuss the significance of seamless integration with existing systems like ServiceTitan, the impact of data in sales and customer presentations, and the increasing costs of online leads in the HVAC industry. Tune in to learn more about leveraging technology for growth. Additional Resources Chad on LinkedIn David Zhao LinkedIn Pika Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Chad Peterman is joined by industry veterans Eric Howarth, GoodLeap, and Ken Goodrich, Goettl, to discuss the transformative power of consumer financing in HVAC businesses. Eric and Ken delve into the effectiveness of consumer financing and how it can revolutionize sales growth, drawing examples from successful companies like Renewal by Anderson, Essler Group, and Moore Group. The conversation covers a spectrum of financing strategies, including using fixed-rate long-term loans and no interest, no payment options to alleviate customers' "cash separation anxiety." Additional Resources Chad on LinkedIn Chad Peterman | CEO | Author Eric Howarth on LinkedIn Ken Goodrich on LinkedIn Peterman Brothers Website Learn More About GoodLeap More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Episode Description: How do you overcome fear in a leadership role? From navigating uncertainty to strategic decision-making, Chad Peterman unpacks the essentials of leading in challenging times. Drawing from personal experiences and extensive insights, Chad explores the critical role of attitude, the importance of over-indexing in care, the value in taking a step back to move forward, and how focusing on better rather than more creates meaningful progress. Learn how to respond to crises effectively, transform fear into positive action, and lead with urgency to inspire their teams. Whether you lead a department, a company, or yourself, tune in to discover strategies that equip you to thrive in any adversity. Additional Resources Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
In this episode of Can't Stop the Growth, Chad Peterman is joined by Paul Redman, founder of Contractor Commerce, to discuss the revolutionizing impact of online sales and filter subscriptions in the HVAC and moving industries. Paul highlights a moving company's instant quote system and the shift in consumer behavior during major purchases. The conversation underscores the importance of speed in leading and providing a seamless online buying journey. Paul and Chad delve into the revenue potential and operational ease of filter subscriptions, sharing real-world examples and strategies for customer retention. Additional Resources:Chad on LinkedIn Peterman Brothers Website Paul on LinkedIn Contractor Commerce Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
In this re-released episode, Chad Peterman dives into the strategies and mindset needed to leave a lasting impression in your workplace. He explores how you can become the most indispensable person in your department by embodying a sense of urgency, continuously improving yourself, and helping others along the way. He will uncover key factors that make individuals unforgettable, the importance of taking action to fix problems, and how personal growth and self-reflection play a crucial role in leadership. So, get ready to unlock your potential and discover the power of being unforgettable. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
In this re-released motivational episode, Chad Peterman emphasizes the significance of clarity, action, and ambition in achieving your dreams and goals. He shares personal anecdotes and practical advice to inspire us to take charge of our aspirations. Chad stresses the importance of being clear about what you want, taking daily steps toward your goals, and thinking big. He believes that success becomes more achievable when you're crystal clear about your vision and consistently work towards it. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
In this re-released episode of Can't Stop the Growth, Chad Peterman explores the power of dreams and how they can drive personal and professional growth. He shares his own experience of achieving an extraordinary dream and the lessons he learned along the way. From starting with nothing to winning a state championship, he emphasizes the importance of believing in your dreams, taking action, and living as if they have already come true. Get ready to be inspired and motivated to chase your own dreams. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Chad Peterman is dedicated to making his environment the ultimate breeding ground for innovation and resilience through mindset. In this episode, he dives deep into the principles of mastering one's mindset, emphasizing the significance of taking responsibility, learning from failures, and aligning with one's core purpose. Chad encourages us to embrace challenges as opportunities for learning, underscoring the idea that setbacks are merely perceptions, not realities. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
From physicist to the forefront of HVAC innovation, Peter Capuciati has navigated a unique career trajectory, leading to his key role as a pioneering force at Bluon. Alongside him, Logan Marshall brings his in-depth industry experience to the discussion, emphasizing the essential support tools for technicians. Hosted by Chad Peterman, this episode delves into how Bluon is revolutionizing the trades industry by integrating advanced AI to enhance technician efficiency and accuracy. Peter and Logan discuss how AI not only accelerates problem-solving but also fosters a learning environment that bridges the gap between generations of technicians. They explore the profound impact of real-time data on parts availability and the potential for AI to streamline operations, ultimately boosting profitability and customer satisfaction. Additional Resources: Chad on LinkedIn Peterman Brothers Website Peter on LinkedIn Logan on LinkedIn Bluon Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Jamie Miller has navigated a complex journey in the evolution of Miller's Services, a family-owned business. This legacy passed down from their grandparents, has transformed from a humble septic business to a diverse home services provider with over 100 employees. In this episode, Jamie discusses the challenges of leadership transition, the critical role of vulnerability in fostering a thriving business environment, and how continuous learning and adaptation have been vital to their success. Together with host Chad Peterman, they explore the importance of developing strong management teams, empowering effective communication, and the unique experiences brought by diverse team members. Additional Resources: Chad on LinkedIn Peterman Brothers Website Jamie on LinkedIn Miller's Services Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Mark Spencer, a seasoned expert and the force behind Consumer Fusion, brings a wealth of knowledge on reputation management, particularly in the home services franchising and healthcare industries. In this episode, he and Chad Peterman delve deep into the nuances of managing online reputation and reviews in today's digitized world. Mark uncovers the three-pronged approach to reputation management integral to any modern business: generating reviews as an offensive strategy, removing negative feedback as a defensive tactic, and crafting precise review responses. Additional Resources: Chad on LinkedIn Peterman Brothers Website Mark on LinkedIn Consumer Fusion Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
In this episode of Can't Stop the Growth, host Chad Peterman discusses the power of accountability in personal and professional growth. Chad delves into the importance of creating possibilities beyond what we think is possible and emphasizes the need to focus on controlling what can be controlled to drive success. He uses real-life examples and statistics to illustrate the impact of accountability on results. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Gail Tripp has a wealth of experience in consumer financing and home improvement sales. From correcting application submission errors to adding co-borrowers, she shares insights on turning financing declines into approvals, shedding light on deciding consumer behavior. She joins Chad Peterman to discuss how strategic financing is crucial for HVAC companies' growth, especially as we look toward 2024's unpredictable challenges. Together, they stress the importance of overcoming economic hurdles such as inflation and supply chain shortages, and how leveraging social media can positively impact our industry. Gail and Chad advocate for embracing financing early in the sales process and selecting partners wisely for sustainable growth. Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Connect with Gail on LinkedIn Get Started with GoodLeap Learn More About GoodLeap More on PeopleForward Network Follow PeopleForward Network on LinkedIn
In this epsiode, Chad Peterman shares invaluable insights to fall in love with the growth process as you chase your goals. He underscores the importance of commitment, urgency, and energetic action—all essential for propelling teams toward productivity and success. Chad emphasizes learning from both triumphs and setbacks, as well as celebrating collective successes. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Navigating from Silicon Valley to the frontline of business leadership, Bill Lennan brings his expertise in product design and team management to this episode of "Can't Stop the Growth." As a revolutionizer of leadership practices, Bill discusses his unique approach to enhancing team productivity and the criticality of understanding individual team members' needs. He shares his "40% better" model, a customized six-month engagement strategy, and dives deep into the significance of mental models in shaping effective leaders and empowered teams. Alongside host Chad Peterman, Bill emphasizes the value in creating safe spaces for employees to voice concerns, as well as the necessity for personalized mentorship. Additional Resources:Chad on LinkedIn Peterman Brothers Website Bill on LinkedIn Learn more about 40% Better More on PeopleForward Network Follow PeopleForward Network on LinkedIn
In this episode, Chad Peterman focuses on the four key principles that surround influence and how to get better with what you have. He emphasizes the importance of urgency, ownership, a positive outlook, and a willingness to grow and change. The episode delves into the impact of these principles on personal and professional development, offering practical advice and valuable perspectives for leaders and teams striving to maximize their influence and potential. Additional Resources: Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
From testing hypotheses in a boardroom to initiating change on the ground, Andrew Fuselier and Josh Teekell from SmartAC.com are revolutionizing the way we think about HVAC and plumbing through technology. In this new monthly series on Can't Stop the Growth, “Experience Matters,” Andrew and Josh discuss how to effectively implement change without disrupting your organization's rhythm and why incremental adjustments, underpinned by technology tools, could be your ticket to enhancing efficiency and seizing growth opportunities. Additional Resources: Connect with Andrew Fuselier Connect with Josh Teekell Learn more about SmartAC.com The Other Side of Innovation: Solving the Execution Challenge The Three-Box Solution: A Strategy for Leading Innovation Connect with Chad Peterman on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Connect with our Sponsor, GoodLeap More on PeopleForward Network Follow PeopleForward Network on LinkedIn
In this episode, Chad Peterman delves into the pivotal role of influence in leadership and organizational development. Chad, an entrepreneur passionate about personal growth and empowering others, shares his expertise on the five foundations of influence, necessary for any leader aiming to inspire and foster a thriving team. His message resonates with anyone seeking to elevate their influence and lead a self-sufficient team poised for monumental growth. Additional Resources:Chad on LinkedIn Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Unlock the strategies that have propelled Chad Peterman to the forefront of the home services industry in our latest episode. Our conversation peels back the layers of scaling a trade business, emphasizing the importance of people skills and leadership. As two professionals who entered the trades from different backgrounds, Chad and I share unique insights on empowering teams, the critical role of customer focus, and why self-awareness is the secret ingredient to broadening your company's reach.Leadership is not just about having a vision; it's about structuring it into actionable steps and trusting the right people to carry it out. We dissect the transformation from a hands-on leader to one that orchestrates from the helm, using the dynamic of a visionary and an integrator to foster monumental growth. Through our talk, you'll grasp the essence of letting go, nurturing independence in your team members, and the significance of adapting in a business environment that keeps evolving, especially in the wake of global events like the pandemic.The nuts and bolts of business transition come to life as I delve into the story of our family-owned company's generational shift, adapting from new construction to residential services. This episode is not just about business tactics; it's a human story of trust, succession, and personal growth. We round off the discussion with an exciting preview of our company tours, emphasizing the community's role in the industry's success. For anyone in the trades or intrigued by business growth and leadership, this episode is filled with wisdom and inspiration that's ripe for the taking.https://indianapolis.petermanhvac.comhttp://linkedin.com/in/chad-m-petermanchad@petermanhvac.com Support the showhttps://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1https://www.amazon.com/Dark-Side-AI-Sales-Frankenstein-ebook/dp/B0BX6G5THP/ref=sr_1_3?crid=16J189ZUCE8K6&keywords=corey+berrier&qid=1678457765&sprefix=corey+berrier%2Caps%2C111&sr=8-3https://www.youtube.com/channel/UCrPl4lUyKV7hZxoTksQDsyghttps://www.facebook.com/corey.berrier https://www.linkedin.com/in/coreysalescoach/
Waste No Day: A Plumbing, HVAC, and Electrical Motivational Podcast
In this inspiring episode, discover the extraordinary journey of Chad Peterman, the visionary leader who helped his team transform a humble HVAC venture into a 100 million dollar powerhouse through the profound principles of servant leadership.
HVAC Masters Of The Hustle would like to welcome Chad Peterman into the Hot Seat on episode 251. On this episode Chad talks about the rapid growth from 20M to over 100M+ in the last couple years. Chad talks about what it takes to run a team of over 400+ Emplyees. This episode will help you put money back in your pocket and work smarter not hared. If you got nuggest out of this episode please repost it share it and post a review!!!!!