Podcasts about Avoca

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Best podcasts about Avoca

Latest podcast episodes about Avoca

Australian True Crime
Shortcut: The 50 Year Mystery of Terry Floyd's Disappearance

Australian True Crime

Play Episode Listen Later May 29, 2025 14:39


This is a "Shortcut" episode. It's a shortened version of this week's more detailed full episode, which is also available on our feed.Content Warning: This episode contains depictions of child sexual assault. Please find below the contact details for some support services.Guest host Dr. Xanthé Mallett speaks with veteran radio journalist Dee Dee Dunleavy about her new podcast, The Boy in the Goldmine. The series investigates the 1975 disappearance of 12-year-old Terry Floyd in Avoca, Victoria.The podcast features interviews with Terry's brother Daryl, who has spent decades searching for answers, and former homicide detective Charlie Bezzina, who joined the case as a private investigator in 2011.You can donate to Daryl Floyd's search efforts here.The Boy in the Goldmine is available wherever you listen to your podcasts, and you can also follow the investigation on their Instagram and Facebook.Click here to subscribe to ATC Plus on Apple Podcasts and access all ATC episodes early and ad-free, as well as exclusive bonus episodes. Join our Facebook Group here.Do you have information regarding any of the cases discussed on this podcast? Please report it on the Crime Stoppers website or by calling 1800 333 000.For Support: Lifeline  on 13 11 1413 YARN on 13 92 76 (24/7 crisis support phone line for Aboriginal and Torres Strait Islander peoples)1800RESPECT: 1800 737 732Blue Knot Helpline: 1300 657 380CREDITS:Guest Host: Dr. Xanthé MallettGuest: Dee Dee DunleavyExecutive Producer/Editor: Matthew TankardGET IN TOUCH:https://www.australiantruecrimethepodcast.com/Follow the show on Instagram @australiantruecrimepodcast and Facebook Send us a question to have played on the show by recording a voice message here.Email the show at AusTrueCrimePodcast@gmail.com  Become a subscriber to Australian True Crime Plus here: https://plus.acast.com/s/australiantruecrime. Hosted on Acast. See acast.com/privacy for more information.

Australian True Crime
The 50 Year Mystery of Terry Floyd's Disappearance

Australian True Crime

Play Episode Listen Later May 28, 2025 37:01


Content Warning: This episode contains depictions of child sexual assault. Please find below the contact details for some support services.Guest host Dr. Xanthé Mallett speaks with veteran radio journalist Dee Dee Dunleavy about her new podcast, The Boy in the Goldmine. The series investigates the 1975 disappearance of 12-year-old Terry Floyd in Avoca, Victoria. The podcast features interviews with Terry's brother Daryl, who has spent decades searching for answers, and former homicide detective Charlie Bezzina, who joined the case as a private investigator in 2011.The Boy in the Goldmine is available wherever you listen to your podcasts, and you can also follow the investigation on their Instagram and Facebook.Click here to subscribe to ATC Plus on Apple Podcasts and access all ATC episodes early and ad-free, as well as exclusive bonus episodes. Join our Facebook Group here.Do you have information regarding any of the cases discussed on this podcast? Please report it on the Crime Stoppers website or by calling 1800 333 000.For Support: Lifeline  on 13 11 1413 YARN on 13 92 76 (24/7 crisis support phone line for Aboriginal and Torres Strait Islander peoples)1800RESPECT: 1800 737 732Blue Knot Helpline: 1300 657 380CREDITS:Guest Host: Dr. Xanthé MallettGuest: Dee Dee DunleavyExecutive Producer/Editor: Matthew TankardGET IN TOUCH:https://www.australiantruecrimethepodcast.com/Follow the show on Instagram @australiantruecrimepodcast and Facebook Send us a question to have played on the show by recording a voice message here.Email the show at AusTrueCrimePodcast@gmail.com  Become a subscriber to Australian True Crime Plus here: https://plus.acast.com/s/australiantruecrime. Hosted on Acast. See acast.com/privacy for more information.

Service Business Mastery - Business Tips and Strategies for the Service Industry
AI Call Tracking for Contractors to Maximize Marketing ROI with CallRail Tools – Nick Jascomb

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later May 21, 2025 41:06


Owned and Operated
#194 This AI Transformed Customer Service—Here's How Avoca Did It

Owned and Operated

Play Episode Listen Later May 8, 2025 21:58 Transcription Available


Curious how AI is transforming the way home service businesses handle customer calls and convert leads? In this episode of Owned and Operated, John sits down with Rafi, from Avoca—an innovative voice AI platform purpose-built for the trades. Together, they dive deep into how AI is reshaping call center operations, reducing reliance on human CSRs, and boosting conversion rates across the board.From 24/7 call answering to real-time customer interaction, Avoca is helping businesses from $2M to $100M scale more efficiently while cutting costs and minimizing lost leads. Rafi shares the strategy behind successful AI implementation, stressing the importance of starting small, refining workflows, and scaling with confidence.Plus, we explore other high-impact AI tools for home service businesses, like in-field technician coaching and automated dispatching—offering a glimpse into the future of operational excellence in the trades.

Owned and Operated
#186 Turning Tow Trucks Into Business Success

Owned and Operated

Play Episode Listen Later Apr 15, 2025 49:56 Transcription Available


Looking to grow your towing business or break into the towing industry? In this episode, Jack Carr hosts Matt Saskin from East Coast Towing to explore proven towing business strategies, effective growth tactics, and the latest towing industry trends. Matt shares his unique journey from a tech background to becoming a successful towing company owner, covering topics like AI-powered call center solutions with Avoca, consensual vs. non-consensual towing, and much more.In this in-depth conversation, we discuss how Matt has successfully optimized towing operations, scaled his towing business, and leveraged acquisitions to accelerate growth. They also analyze a towing business listing to reveal essential valuation tips and common pitfalls in buying towing companies. The episode concludes with a comprehensive look at the fragmented towing market and the potential for industry consolidation in the future.Whether you're in the towing business, auto services, or any service business, this episode is a must-watch for business scaling, towing acquisitions, and operational optimization to ensure long-term business success.

Breakfast Business
Avoca Clinic announces expansion with first Dublin facility 

Breakfast Business

Play Episode Listen Later Apr 15, 2025 8:37


One of Ireland's leading cosmetic surgery providers, The Avoca Clinic, has announced the opening of its first official centre in Dublin. Niamh Murdock, CEO of The Avoca Clinic told Tom all about their plans.

AIN'T THAT SWELL
CRUNCH TIME: ATS Live in Crezzo with Wilko, Avoca Jesus Wade Carmichael & Independent Candidate for Cowper Caz Heise

AIN'T THAT SWELL

Play Episode Listen Later Apr 6, 2025 76:14


Billabong & Sun Bum Presents... Crunch Time! ATS Live from Surfaris in Crescent Head with Matt Wilko, Gosford Grug Wade Carmichael and Independent Candidate for Cowper Caz Heise The Federal Election is upon us and we're touring the country whacking on town hall style meetings with legends, corelords, activists and independent MP's who are willing to stand up and demand the best out of this reptile influenced democracy for the sake of a better future for ALL SWELLIANS! Surf banter with a side of truth speak for those of you who actually wanna use your vote to instigate positive change.See omnystudio.com/listener for privacy information.

Service Business Mastery - Business Tips and Strategies for the Service Industry
AI-Powered Scheduling Helping Contractors Get More Leads & Maximize ROI with Nikolai Matveev & Daniel Fuentes

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Mar 26, 2025 59:39


Cool Weird Awesome with Brady Carlson
Tim Wong Became The Best Friend A Rare Butterfly Ever Had

Cool Weird Awesome with Brady Carlson

Play Episode Listen Later Mar 14, 2025 3:01


It's National Learn About Butterflies Day, so here's the story of a guy who turned his backyard into a habitat for a rare type of butterfly, and it worked out pretty well. Plus: today is also National Save a Spider Day, and the community of Avoca, Iowa has saved a spider of a sort. How one man repopulated a rare butterfly species in his backyard (Vox)VOLKSWAGEN BEETLE SPIDER (Olio in Iowa)Keep this show flying as a backer on Patreon

Owned and Operated
#173 - "We Booked 400 Calls a Week": How Avoca AI is Shaping Home Services

Owned and Operated

Play Episode Listen Later Feb 27, 2025 43:07 Transcription Available


Tyson Chen from Avoca is back to break down how AI is changing the game for home service call centers.We dive into Avoca's AI tools—like Coach for CSR training and Responder for automated call handling—that have helped us book more jobs while cutting costs. We also get into the real challenges of bringing AI into traditional call centers and what's coming next in the AI space. If you want to know how AI can boost efficiency and improve customer service, this episode is packed with insights.Special Thanks to AvocaLooking to train your call center and improve technician performance? Avoca AI is here to help your team identify existing issues, improve call quality, and drive results from start to finish. Click here to schedule a demo: https://calendly.com/d/cp54-9jr-nht/avoca-ai-demo?month=2025-01Special Thanks to ModernizeWe've been using Modernize them for our water quality leads, and it's been smooth sailing from day one.  If you're serious about boosting your leads, definitely check them out: https://modernize.com/pros/leads?utm_campaign=owned-podcastEpisode Hosts:

Service Business Mastery - Business Tips and Strategies for the Service Industry
How Email Became the Secret Weapon for 8-Figure Trades Businesses with Zac Garside

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Feb 26, 2025 54:45


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, recorded live at Business Uncensored Event in Chattanooga, Tennessee. Hosts Tersh Blissett and Joshua Crouch are joined by Zac Garside, Founder of "Done-For-You Email Marketing." They explore the evolving landscape of email marketing within the Service Industry, addressing current trends, challenges, and the critical role of adapting email strategies to Market Changes.

HitThatLine.com Audio
Ruscin & Zach podcast February 18

HitThatLine.com Audio

Play Episode Listen Later Feb 19, 2025 51:58


We cover the start of the great snowstorm of 2025 in NWA. We take a few calls, including a snow day report from Joe in Avoca.

Service Business Mastery - Business Tips and Strategies for the Service Industry
How Time Management & Delegation Transform Contracting Businesses in 2025 | Danielle & Suzanne

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Feb 19, 2025 32:50


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, Recorded live at Business Uncensored 2024, hosts Tersh Blissett and Joshua Crouch sit down with Danielle Putnam and Suzanne Wedeven from The New Flat Rate team. They discuss industry trends, challenges, and the importance of pricing strategy adjustments to cope with market shifts.

Service Business Mastery - Business Tips and Strategies for the Service Industry
Leadership Hacks for Service Professionals to Drive Growth Through Accountability with Leah Paige

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Feb 12, 2025 47:28


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this insightful episode, recorded at the Nexstar Event in Orlando, Florida, hosts Tersh Blissett and Joshua Crouch engage with Leah Paige, a customer experience coach with Nexstar. Leah shares her expertise on leadership and coaching within the service industry. They explore the significant impact of embracing failures and learning from them, the integration of AI and automation into service business practices, and the personal anecdotes that highlight the transformative power of personal development on professional success. Leah also highlights the role of NexTeams by Nexstar, a platform that connects coaches and members, fostering collaboration, learning, and continuous growth in a dynamic environment. In this episode, here's what you can expect to learn:  The crucial role of personalized coaching and embracing failures in leadership development. Strategies for integrating AI and automation to enhance customer and employee experiences How personal growth directly influences professional performance and service delivery. If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably

Service Business Mastery - Business Tips and Strategies for the Service Industry
AI Tools for Service Business Owners to Maximize Profits and Efficiency with Mark Paup

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Feb 5, 2025 48:40


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com   In this episode, recorded at the Nexstar Super Meeting in Orlando, Florida, hosts Tersh Blissett and Joshua Crouch chat with Mark Paup, owner of Golden Rule Plumbing, Heating, Cooling, and Electrical. They explore how AI and automation are revolutionizing the trades industry. ⚙️

Service Business Mastery - Business Tips and Strategies for the Service Industry
How AI Automation is Transforming Customer Service for HVAC and Plumbing Companies with Tyson Chen

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Jan 29, 2025 49:28


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Tyson Chen, Co-Founder of Avoca AI, to discuss how technology is transforming the service industry.

Service Business Mastery - Business Tips and Strategies for the Service Industry
Redefining Customer Service with AI Tools for Call Centers & Operators | Boris Valkov & Dave Schmidt

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Jan 22, 2025 57:58


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, host Tersh Blissett is joined by Boris Valkov, CEO of Lace, and Dave Schmidt, Director of Operations at Frederick Air, to explore the transformative impact of AI in the service industry.

Service Business Mastery - Business Tips and Strategies for the Service Industry
Membership Strategies for HVAC Professionals to Boost Customer Retention with Billy Stevens

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Jan 15, 2025 61:11


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Billy Stevens, founder of Sera Systems and a pioneer in revolutionizing the service industry.

Service Business Mastery - Business Tips and Strategies for the Service Industry
How to Convert More Leads into Paying Customers with Kevin LeSage and Jonathan Torrey

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Jan 8, 2025 59:45


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Kevin LeSage, CEO of SearchLight and Jonathan Torrey, Director of Marketing at SearchLight. A cutting-edge analytics platform for the service industry.

Service Business Mastery - Business Tips and Strategies for the Service Industry
The Secret to Calculating True Billable Hours for Contractors with Ruth King

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Jan 1, 2025 47:53


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this insightful episode, hosts Tersh Blissett and Joshua Crouch are joined by financial expert Ruth King to tackle one of the most pressing challenges for contractors: mastering the financial side of their business. Ruth, an accomplished author, speaker, and advisor, shares practical strategies to improve profitability, manage overhead, and avoid common mistakes that can cost your business dearly. If you've ever struggled to understand your finances or wondered how to make your business more profitable, this episode is for you. Ruth provides clear, actionable advice that you can implement immediately to start seeing results. She also provides a two-day, on-site training program “Building Profit and Wealth School”.    Register Now: https://keap.page/rk139/building-profit-and-wealth.html   In this episode, here's what you can expect to learn:  Why billable hours are the cornerstone of revenue generation for contractors. How to avoid the most common financial mistakes that could cost your business thousands. The role of inventory management in boosting business valuation and ensuring accurate financial reporting. Practical tips for calculating overhead costs and net profit per billable hour. How to design a maintenance program that is profitable and sustainable.   If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably

Service Business Mastery - Business Tips and Strategies for the Service Industry
Why I Coach My Competition and Invite Them Into My Business with Tommy Mello

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Dec 26, 2024 25:41


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Tommy Mello, founder of A1 Garage Door Service  at the Home Service Freedom Event 2024. Tommy is a recognized leader in the home service industry.

Service Business Mastery - Business Tips and Strategies for the Service Industry
Why AI Will Be the Biggest Technological Revolution of Our Lifetime with Boris Valkov

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Dec 18, 2024 35:43


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.comIn this episode, hosts Tersh Blissett and Joshua Crouch sit down with Boris Valkov, Co-Founder & CEO of Lace, live from the Service World Expo 2024 in Orlando, to explore how AI is revolutionizing service-based businesses.

HitThatLine.com Audio
Ruscin & Zach podcast December 16

HitThatLine.com Audio

Play Episode Listen Later Dec 17, 2024 50:18


Plenty of college football talk and Ruscin tells you why they can't move the transfer portal window to after bowl season. DQ is upset with an interpretation of a poll question and we hear a holiday message from Joe in Avoca.

Service Business Mastery - Business Tips and Strategies for the Service Industry
How to Transform Your Business with Disney-Style Customer Experience Strategies with John Formica

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Dec 11, 2024 37:59


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Josh Crouch are live from Service World Expo 2024, joined by John Formica, a former Disney leader and expert in customer experience transformation.

Service Business Mastery - Business Tips and Strategies for the Service Industry
How AI Can Keep Your Business Competitive and Meet Customer Demands with Rocky Ozaki

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Dec 4, 2024 39:20


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Rocky Ozaki, founder of Now of Work, live from the Nexstar Super Meeting, to discuss how AI is reshaping the future of work, especially for service-based businesses.

Service Business Mastery - Business Tips and Strategies for the Service Industry
How HVAC Contractors Overcome Regulatory Roadblocks for Quality Service with Terry McIver

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Nov 27, 2024 32:56


Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, host Tersh Blissett is joined by Terry McIver, seasoned editor at Contracting Business, to explore the latest shifts in the HVAC industry and the power of community among trade professionals.

HitThatLine.com Audio
Ruscin & Zach podcast November 18

HitThatLine.com Audio

Play Episode Listen Later Nov 19, 2024 53:27


We talk about Arkansas' close but no cigar performance against Texas. Then what do you do about Pittman? What should you expect year in and year out? Then a legendary call from Joe in Avoca. It transcends sound and hearing it is so good.

Not Without My Sister
Welcome to Middle Age

Not Without My Sister

Play Episode Listen Later Nov 13, 2024 37:06


We're talking about some of our best recent purchases – and they are, er, decidedly more middle-aged than we'd accounted for.Things we mention include:Martha Stewart's toile test: Give me the definitions of toile, tulle, tool, tuile, toyle, and toilJohn Derian's cabbage leaf gravy boat, and stunning turkey serving platterthe metallic knee-high boots Beatrice bought from TargetLaidback London's moccasin bootiesRosemary's beloved Gaiamika mugsCecilia Blomdahl on YouTubeKinvara hand creamTHE viral Orolay coatthe pink Avoca coat (of dreams?)Rosemary's not-worn-very-often Nikes Lamy fountain penStorq maternity clothes (esp this cardigan)The belly band Rosemary would NOT recommendBea's new vaccuum cleanerBeau's compliment joggersthe Ugg slippers EVERYONE recommendsIf you're in the US and would like to pre-order Rosemary's book, you can do that right now on bookshop.org, Amazon.com or from Barnes & Noble.If you have questions email us! notwithoutmysis@gmail.com. And while you're at it, leave us a five-star review! We love those. DM us on Instagram @notwithoutmysister.Join our Patreon! patreon.com/notwithoutmysister – bonus content, ad-free listening and more. Hosted on Acast. See acast.com/privacy for more information.

HitThatLine.com Audio
Ruscin & Zach podcast September 11

HitThatLine.com Audio

Play Episode Listen Later Sep 12, 2024 54:49


Ruscin has some early thoughts on the football games this weekend. We hear from Big Mike, Joe in Avoca and get DQ's thoughts on songs the kids are listening to these days.

This Week in Startups
AI Demos: New Runway, Flux, Grok 2.0 & Jam Session with Ulama | E1997

This Week in Startups

Play Episode Listen Later Aug 23, 2024 78:06


Todays show: Sunny joins Jason to dive into all things AI, including: utilizing ChatGPT for efficiency and quick answers (7:03, the future of AI applications and Claude demo (12:47), Flux demo (36:56). Runway Gen-3 Alpha (41:13), and new Jam with JCal with Tyce Herrman of Ulama. * Timestamps: (0:00) Sunny joins Jason to jump in to AI demos. (1:24) Sundeep Madra on AI market trends and consumer adoption (3:31) AI-native interns and AI's role in career trajectories (7:03) Utilizing ChatGPT for efficiency and quick answers (10:11) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST (12:47) Future of AI applications and Claude demo (19:44) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist (20:56) Operating systems and AI integration (22:20) Grok for real-time information and AI images of public figures (25:14) AI-generated content concerns and parody vs misinformation (30:12) Linear - Streamline issues, projects, and product roadmaps in a tool your team will actually enjoy using. Get 25% off at https://linear.app/twist (31:07) AI's impact on the 2024 election and content regulation (36:56) Introduction to Flux and demo of AI-generated images (41:13) AI's potential misuse in elections and Runway ML's new model (44:00) Creativity, fan films, and real-time editing advancements in AI (51:13) AI platforms for service industries and Mastertech AI applications (57:22) Funding opportunities for startups and closing remarks (1:01:55) Jam with JCal! Ulama introduction and software overview (1:04:34) AI in code compliance and architect feedback (1:07:45) Challenges in launching a standalone product and market potential (1:12:27) Strategies for architectural firm integration and marketing strategies * Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp * LINKS: Check out Grok 2.0: https://x.com/i/grok Check out Flux: https://replicate.com/black-forest-labs/flux-pro @RyanMorrisonJer's tweet about Midjourney and Flux: https://x.com/ryanmorrisonjer/status/1822637652501319684?s=42 Check out Runway Gen-3 Alpha: https://runwayml.com/research/introducing-gen-3-alpha Check out Avoca: https://www.avoca.ai/ Check out MasterTech AI: https://www.mastertech.ai/ Check out the Jam with JCal contest: https://jamwithjcal.tech/ Check out Ulama: https://www.ulama.tech/ * Follow Sunny: X: https://twitter.com/sundeep LinkedIn: https://www.linkedin.com/in/sundeepm * Follow Tyce: X: https://x.com/tycecycle LinkedIn: https://www.linkedin.com/in/tyceherrman/ * Follow Jason: X: https://twitter.com/Jason LinkedIn: https://www.linkedin.com/in/jasoncalacanis * Thank you to our partners: (10:11) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST (19:44) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist (30:12) Linear - Streamline issues, projects, and product roadmaps in a tool your team will actually enjoy using. Get 25% off at https://www.linear.app/twist * Subscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.com/ Check out the TWIST500: twist500.com * Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland * Check out Jason's suite of newsletters: https://substack.com/@calacanis * Follow TWiST: Twitter: https://twitter.com/TWiStartups YouTube: https://www.youtube.com/thisweekin Instagram: https://www.instagram.com/thisweekinstartups TikTok: https://www.tiktok.com/@thisweekinstartups Substack: https://twistartups.substack.com * Subscribe to the Founder University Podcast: https://www.founder.university/podcast

Blooms & Barnacles
Ep. 139 - The Meeting of the Waters

Blooms & Barnacles

Play Episode Listen Later Aug 21, 2024 64:34


The constables have been let out to graze.Topics in this episode include: 1904 popular culture, James Carlyle and the Irish Times, foxhunting, horsey people, Leopold Bloom's disdain for high class women, The Irish Field, a personal ad from the 1870's, Mrs Miriam Dandrade, the Purefoys, Fletcherism, the Chew-Chew Method, fad diets of yore, munching parties, hardy annuals, whether or not consumption makes you randy, phthisis, searching for Mrs Moisel, Mrs Thornton, Bloom mocks the police, The Pirates of Penzance, Thomas Moore, Avoca, and “The Meeting of the Waters.”Support us on Patreon to access episodes early, bonus content, and a video version of our podcast.Blooms & Barnacles Social Media:Facebook | Twitter | InstagramSubscribe to Blooms & Barnacles:Apple Podcasts | Spotify | YouTube

Owned and Operated
#131 - The AI Call Center Revolution with Avoca Founder Tyson Chen

Owned and Operated

Play Episode Listen Later Jul 2, 2024 48:52 Transcription Available


Join John Wilson and Jack Carr on 'Owned and Operated' as they look into the cutting-edge world of AI-powered call centers for home service businesses with Tyson from Avoca AI. Discover how AI is transforming the efficiency and effectiveness of call centers in the trades, optimizing everything from after-hours calls to specialized CSR allocation. Tyson shares his extensive background in AI, his journey into the trades, and the groundbreaking features of Avoca's platform. Learn about best practices, the impact of empathy statements, and strategies to enhance your call center's performance, all while setting up your team for success. Episode Hosts:

Owned and Operated
#128 - How to Use AI for Home Service Business Success

Owned and Operated

Play Episode Listen Later Jun 11, 2024 44:16


In this episode of 'Owned and Operated,' Jack and John revisit their previous discussion on how to use and integrate AI into their home service business endeavors, analyzing its transformative impact over the past few months. They reflect into their experience with Avoca, an AI-driven call center software, and discuss its role in enhancing CSR coaching and overall call center efficiency. The hosts highlight initial successes seen in just a few weeks, the potential for field operations, and their aspirations for AI in marketing. The discussion also explores the broader implications of AI on business scalability and future industry trends. Tune in to hear about their journey, insights, and a special promo code for Avoca's services.00:00 Introduction and AI in Home Services01:35 Business Performance and Growth12:47 Leveraging AI in Call Centers23:32 Exciting AI Developments in Recent Months24:18 The Future of AI in Home Services25:13 AI's Impact on Marketing and Call Centers26:26 Exploring Full AI Call Centers28:20 Challenges and Adoption of AI in Call Centers32:38 AI in the Field: Early Stages and Potential39:10 Community Engagement and ResourcesEpisode Hosts:

HitThatLine.com Audio
United Roofing and Waterproofing Ruscin & Zach Podcast April 18

HitThatLine.com Audio

Play Episode Listen Later Apr 19, 2024 66:52


We have one of our best episodes in ages with Joe in Avoca and his dog howling at the moon plus Chuck Barrett on the first week of the Calipari era.

HitThatLine.com Audio
United Roofing and Waterproofing Ruscin & Zach podcast March 18

HitThatLine.com Audio

Play Episode Listen Later Mar 19, 2024 57:59


We hear about Zach's trip to Hot Springs, get some MWC and SWAC basketball knowledge, hear from Joe in Avoca and talk with Clay Henry.

HVAC Success Secrets: Revealed
EP: 195 Tyson Chen w/ Avoca AI - AI: Your Ticket To The Top Of The Trades

HVAC Success Secrets: Revealed

Play Episode Listen Later Feb 23, 2024 50:33 Transcription Available


We're thrilled to bring you an insightful conversation on the interplay between technology and customer service in the trades. Tyson, co-founder of Avoca AI, shares his pioneering journey integrating AI in HVAC operations to redefine customer service.Key Takeaways:Enhanced by AI - Discover how Avoca AI's tools are revolutionizing call centers with real-time coaching and a significant boost in efficiency.The Future of Customer Interaction - Get insights on the upcoming trends of AI-driven customer profiling to personalize every call, paving the way for better engagement and sales.Boost Your Metrics - Learn about the crucial performance metrics for call centers and strategies to keep your representatives engaged, transforming the customer experience from the first call.

The Stag Roar: Life Less Ordinary
The Rakaia Herd/ Neil Guthrie; Avoca Valley, Rakaia River System: 1923

The Stag Roar: Life Less Ordinary

Play Episode Listen Later Feb 21, 2024 3:14


JOIN THE STAG ROAR COMMUNITY⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ This episode has been published and can be heard everywhere your podcast is available. https://www.stagroar.co.nz/ In these Mini-Podcasts we explore The Red Deer from D.Bruce Banwell's "The Red Deer" New Zealand Big Game Records Series With Permission of The Halcyon Press. 

HitThatLine.com Audio
United Roofing and Waterproofing Ruscin & Zach Podcast August 10

HitThatLine.com Audio

Play Episode Listen Later Aug 11, 2023 65:41


We hear from Joe in Avoca and Brian from Ozark. Plus Chuck Barrett is here for his weekly, court ordered appearance with the guys.