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In tonight's dead letter, a routine hike along a converted railroad bed transforms into a standoff with the inexplicable for Patron and Listener Zed. Standing in an open clearing along the path is a solitary, towering object that seems to possibly be a tree, but for some reason it's hard to tell. When Zed and his hiking partner attempt to rationalize the sight, they are met not with answers, but with a wave of paralyzing dread and the distinct impression that the object is aware of them.Reference LinksWadhams to Avoca Trail | Michigan TrailsThe Van Meter Monster - Astonishing LegendsMantis Men - Astonishing LegendsIndrid Cold (The Smiling Man) - Cryptid WikiCommunion (1989) - IMDbWe're looking for more stories! Send your Dead Letter to deadletteroffice@astonishinglegends.com
Melbourne Hopak is part of the Lehenda Film series. The origins of Lehenda's film series can be traced back to the global Covid-19 lockdowns—a time when theatres were dark, stages silent, and traditional forms of cultural expression temporarily out of reach. Faced with the absence of live performance, we turned to film as a new medium to preserve and express our identity as Australian Ukrainians. What motivated you to make this film? The idea for the Lehenda film series was born in during the Covid-19 lockdowns—a time when theatres were dark, stages silent, and our traditional forms of cultural expression temporarily out of reach. Being based in Melbourne, which was said to be the most locked down city in the world we turned to film as a new medium to preserve and express our identity as Australian Ukrainians. Our first project emerged from the golden wheat fields of Avoca, Victoria—a quiet yet powerful setting that echoed our connection to land, heritage, and memory. What began as a necessity quickly evolved into something much deeper: a cinematic exploration of who we are, and what it means to carry Ukrainian culture in an Australian landscape. Moved by the response to that initial work, we expanded our vision. We chose to reimagine Hopak, Ukraine's most iconic and spirited dance, within the urban heart of Melbourne. This contrast between the rural and the metropolitan, between tradition and reinterpretation, became the cornerstone of our approach. These films are not just documents of performance—they are cultural artefacts. They preserve memory, convey identity, and explore the dualities that shape our diasporic experience. From the idea to the finished product, how long did it take for you to make this film? We revisited the idea when we were in a bit of a creative slump earlier this year (2025) and we filmed it in late June. A lot of the pre work we had done in 2021 when we tried to film it, but the COVID restrictions still didn't allow us too. We ended up starting with a rural piece which was achievable at the time, and we picked up where we left off with this film in April this year. ---- Subscribe to the podcast: https://twitter.com/wildsoundpod https://www.instagram.com/wildsoundpod https://www.facebook.com/wildsoundpod
I recently talked with Marianne O’Donnell, the founder of Kombucha Na Dálaigh, based in Donegal in the north-west of Ireland. I began by wishing her a Happy Christmas in her native tongue, which is the limit of my Irish language skills. This was an appropriate greeting since Kombucha Na Dálaigh is located in a Gaeltacht region of the Republic, where Irish is the everyday language and a cornerstone of local culture, traditions, and identity. Origins Having taught Food and Nutrition and Communications for 24 years, and also being a Certified Nutrition Coach, Marianne has always had a curiosity for learning, wellness, and cooking. “I never set out to start a kombucha business, but sometimes the best things in life happen by accident.” “It all started during COVID, when I was struggling with gut health issues. A friend gave me a SCOBY—this strange, alien-looking thing—and I started brewing kombucha in my kitchen in Gortahork.” She felt immediate benefits, and friends encouraged her to sell commercially. Marianne attended the International Kombucha summit in Berlin in November 2023, which reinforced her to look at flavor trends. Production After starting in her kitchen and moving to the home garage, Marianne has now outsourced production, bottling, and canning to another facility under her supervision. She concentrates on marketing and growing the business. Her kombucha uses 60% organic Sencha green tea and 40% Assam black tea. Irish Identity The brand uses Irish on its labels and website. This isn't just a matter of translation; it's a statement of identity. Marianne believes Irish belongs in the everyday, in our food culture, and in our future. She benefits from government support through Údarás na Gaeltachta, the regional state agency responsible for the economic, social, and cultural development of Ireland’s Irish-speaking regions. Her company is listed in their directory, along with Ireland’s largest brand, Synerchi, also in Donegal, and Claregalway’s All About Kombucha. Glacadh lenár ndúchas áitiúla Gaeltachta Táimid lonnaithe i nGort a'Choirce agus táimid brodúil as a bheith ag déanamh beorach go háitiúil, ag cinntiú caighdeán d'ardcháiliócht. Mar sin de, cén fáth go mbeifeá sásta le deochanna boga atá déanta go saorga nuair a thig leat sásamh fionnuar a fháil as kombucha? Agus nuair nach bhfuil fonn ort beor, leann úll nó fíon a ól, is kombucha an deoch malartach is fearr. Embracing Our Local Gaeltacht Roots Based in Gortahork, we take pride in brewing locally, ensuring high-quality standards.So, why settle for artificially produced soft drinks when you can indulge in the refreshing satisfaction of kombucha? And for those times when you’re not in the mood for beer, cider, or wine, kombucha makes for the perfect alternative. Awards The company has been recognized multiple times at the annual Blas na hEireann (Taste of Ireland) awards, and this year was honored as the ‘Best Wellness Drink’ at the EVOKE Awards. Growing awareness Marianne is witnessing an increasing acceptance and awareness of kombucha in Ireland. The popularity of kombucha in Ireland is catching up with places like California. There are some strong kombucha companies in Ireland. Sixty percent of shops will have kombucha now. And it’s growing. It is really, really growing. And the whole no and low alcohol movement, it’s really increasing. You know, kombucha is perfect for that. People who want that adult complex flavor without the booze. There's a real mixture of customers. Younger people have nearly all sampled kombucha before. Maybe older generations haven’t. But then once they taste it, they’re hooked. They love it. So lots of my local customers would be people in their 70s and 80s because they understand the health benefits. So, it’s a mixture of people that drink it in Ireland, but people are definitely more aware of kombucha and the benefits of fermented drinks. Distribution Kombucha Na Dálaigh is mainly sold through retail channels, with some direct-to-consumer online sales. Following her Blas na hEireann awards, premier retailer Avoca contacted her, and she’s now in their 13 stores across Ireland. She also sells in Ulster, where she has made personal contact with retail outlets. Flavors She sells both 750-milliliter bottles and slimline 250-milliliter cans. Her three flavors have Irish language names. Grá: (Love): Hibiscus, raspberry, rosehip, and herbal infusion. Anam (Soul): Ginger juice, botanical infusion (including citrus peels, ginger, lemon myrtle, and spices), natural hops. Sláinte (Health): Turmeric juice, ginger juice, herbal infusion (including apple, lemongrass, ginger, and botanical petals). Marianne also produces limited editions, such as a carrageen moss and dulse seaweed mix named ‘Mara’ for the Ballymaloe House Cookery School in Cork. In the summer, she also makes an elderflower and gooseberry brew. Podcast Click on the podcast to hear Marianne tell the story of Kombucha Na Dálaigh. The post Profile: Kombucha Na Dálaigh, Gortahork, Co. Donegal, Ireland appeared first on 'Booch News.
Live from Pantheon, John sits down with RJ Magee (Sierra) and Tyson Chen (Avoca AI) to talk about the future of technology in home service — from AI call centers to multi-location growth and ServiceTitan integration.RJ shares how Sierra grew to 6 companies across 5 states through strategic acquisitions, while Tyson explains how Avoca's AI agents are transforming call centers — booking jobs, handling overflow, and integrating directly with CRMs.They unpack what it really takes to expand across geographies, standardize technology stacks, manage ServiceTitan instances, and build a culture that embraces change. If you're scaling locations, integrating new tech, or curious about how AI can actually work in the trades — this one's a playbook.
Long hold times, missed calls, and frustrated customers are growth killers in the trades. In this episode, Chad sits down with Tyson Chen of Avoca and Matt Pozda of Call Dad to talk about how AI is transforming the way service companies handle call volume, book jobs, and keep CSRs motivated. They break down how trades leaders can strategically use AI to reduce turnover, increase booking rates, and keep technicians focused on high-value opportunities. More importantly, they show why AI isn't about replacing people—it's about optimizing them. From overcoming skepticism about customer experience, to training AI agents like team members, to leveraging data for smarter scheduling, this episode will challenge how you think about growth in HVAC, plumbing, and beyond.
Dometic -Campfire Season Presents... Get Gorn: Campfire Surfing Adventure chats with Wade Carmichael (Get your Camping Base Camp Sorted Here!) We sit down in the great outdoors with power surfing Avoca Jesus Wade Carmichael for a fireside chat and relive some of his greatest surfing sojourns! See omnystudio.com/listener for privacy information.
12-year-old Terry Floyd disappeared from the Pyrenees Highway outside Avoca in June 1975. His brother Daryl has spent the last 50 years searching for him. Daryl has teamed up with renowned Victorian detective Charlie Bezzina to help find his brother and to bring the man they believe was responsible for abducting and murdering Terry, to justice. In this episode of Crime Insiders | Detectives Brent Sanders and Charlie Bezzina take a deep dive on the evidence Charlie has uncovered and why the alleged offender has never been charged.See omnystudio.com/listener for privacy information.
In this episode of Owned and Operated, we're digging into what it really takes to lead a growing home service business. From SOPs to scaling strategies, we're spotlighting the habits and leadership traits that drive operational clarity and empower teams.We're joined by Brandon Niro, who shares how his role evolved since joining the company in 2019—navigating growth from 30 to over 60 employees, integrating acquisitions, and shifting from tactical execution to strategic coaching and development.Whether you're a team lead or an operator scaling fast, this episode offers actionable insights into building systems, coaching talent, and creating autonomy inside a service business.
In this episode of Owned and Operated, we're diving into innovative lead generation strategies that are reshaping how home service companies attract local customers. From niche local newsletters to AI-powered tools, we cover real-world tactics that are working right now.We explore how hyperlocal publications in places like Annapolis, Maryland and suburban New York are driving leads for services like power washing and home inspections—and why owning your communication channels (email lists, Facebook groups) is a game-changer.Whether you're just starting or scaling up, this episode will give you actionable insights on using community engagement, AI tools like Avoca, and Facebook group sponsorships to fill your pipeline and take control of your local market.
This is a "Shortcut" episode. It's a shortened version of this week's more detailed full episode, which is also available on our feed.Content Warning: This episode contains depictions of child sexual assault. Please find below the contact details for some support services.Guest host Dr. Xanthé Mallett speaks with veteran radio journalist Dee Dee Dunleavy about her new podcast, The Boy in the Goldmine. The series investigates the 1975 disappearance of 12-year-old Terry Floyd in Avoca, Victoria.The podcast features interviews with Terry's brother Daryl, who has spent decades searching for answers, and former homicide detective Charlie Bezzina, who joined the case as a private investigator in 2011.You can donate to Daryl Floyd's search efforts here.The Boy in the Goldmine is available wherever you listen to your podcasts, and you can also follow the investigation on their Instagram and Facebook.Click here to subscribe to ATC Plus on Apple Podcasts and access all ATC episodes early and ad-free, as well as exclusive bonus episodes. Join our Facebook Group here.Do you have information regarding any of the cases discussed on this podcast? Please report it on the Crime Stoppers website or by calling 1800 333 000.For Support: Lifeline on 13 11 1413 YARN on 13 92 76 (24/7 crisis support phone line for Aboriginal and Torres Strait Islander peoples)1800RESPECT: 1800 737 732Blue Knot Helpline: 1300 657 380CREDITS:Guest Host: Dr. Xanthé MallettGuest: Dee Dee DunleavyExecutive Producer/Editor: Matthew TankardGET IN TOUCH:https://www.australiantruecrimethepodcast.com/Follow the show on Instagram @australiantruecrimepodcast and Facebook Send us a question to have played on the show by recording a voice message here.Email the show at AusTrueCrimePodcast@gmail.com Become a subscriber to Australian True Crime Plus here: https://plus.acast.com/s/australiantruecrime. Hosted on Acast. See acast.com/privacy for more information.
Content Warning: This episode contains depictions of child sexual assault. Please find below the contact details for some support services.Guest host Dr. Xanthé Mallett speaks with veteran radio journalist Dee Dee Dunleavy about her new podcast, The Boy in the Goldmine. The series investigates the 1975 disappearance of 12-year-old Terry Floyd in Avoca, Victoria. The podcast features interviews with Terry's brother Daryl, who has spent decades searching for answers, and former homicide detective Charlie Bezzina, who joined the case as a private investigator in 2011.The Boy in the Goldmine is available wherever you listen to your podcasts, and you can also follow the investigation on their Instagram and Facebook.Click here to subscribe to ATC Plus on Apple Podcasts and access all ATC episodes early and ad-free, as well as exclusive bonus episodes. Join our Facebook Group here.Do you have information regarding any of the cases discussed on this podcast? Please report it on the Crime Stoppers website or by calling 1800 333 000.For Support: Lifeline on 13 11 1413 YARN on 13 92 76 (24/7 crisis support phone line for Aboriginal and Torres Strait Islander peoples)1800RESPECT: 1800 737 732Blue Knot Helpline: 1300 657 380CREDITS:Guest Host: Dr. Xanthé MallettGuest: Dee Dee DunleavyExecutive Producer/Editor: Matthew TankardGET IN TOUCH:https://www.australiantruecrimethepodcast.com/Follow the show on Instagram @australiantruecrimepodcast and Facebook Send us a question to have played on the show by recording a voice message here.Email the show at AusTrueCrimePodcast@gmail.com Become a subscriber to Australian True Crime Plus here: https://plus.acast.com/s/australiantruecrime. Hosted on Acast. See acast.com/privacy for more information.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Curious how AI is transforming the way home service businesses handle customer calls and convert leads? In this episode of Owned and Operated, John sits down with Rafi, from Avoca—an innovative voice AI platform purpose-built for the trades. Together, they dive deep into how AI is reshaping call center operations, reducing reliance on human CSRs, and boosting conversion rates across the board.From 24/7 call answering to real-time customer interaction, Avoca is helping businesses from $2M to $100M scale more efficiently while cutting costs and minimizing lost leads. Rafi shares the strategy behind successful AI implementation, stressing the importance of starting small, refining workflows, and scaling with confidence.Plus, we explore other high-impact AI tools for home service businesses, like in-field technician coaching and automated dispatching—offering a glimpse into the future of operational excellence in the trades.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit.No coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No coding required!
Looking to grow your towing business or break into the towing industry? In this episode, Jack Carr hosts Matt Saskin from East Coast Towing to explore proven towing business strategies, effective growth tactics, and the latest towing industry trends. Matt shares his unique journey from a tech background to becoming a successful towing company owner, covering topics like AI-powered call center solutions with Avoca, consensual vs. non-consensual towing, and much more.In this in-depth conversation, we discuss how Matt has successfully optimized towing operations, scaled his towing business, and leveraged acquisitions to accelerate growth. They also analyze a towing business listing to reveal essential valuation tips and common pitfalls in buying towing companies. The episode concludes with a comprehensive look at the fragmented towing market and the potential for industry consolidation in the future.Whether you're in the towing business, auto services, or any service business, this episode is a must-watch for business scaling, towing acquisitions, and operational optimization to ensure long-term business success.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit.No coding required!
Billabong & Sun Bum Presents... Crunch Time! ATS Live from Surfaris in Crescent Head with Matt Wilko, Gosford Grug Wade Carmichael and Independent Candidate for Cowper Caz Heise The Federal Election is upon us and we're touring the country whacking on town hall style meetings with legends, corelords, activists and independent MP's who are willing to stand up and demand the best out of this reptile influenced democracy for the sake of a better future for ALL SWELLIANS! Surf banter with a side of truth speak for those of you who actually wanna use your vote to instigate positive change.See omnystudio.com/listener for privacy information.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No coding required!
It's National Learn About Butterflies Day, so here's the story of a guy who turned his backyard into a habitat for a rare type of butterfly, and it worked out pretty well. Plus: today is also National Save a Spider Day, and the community of Avoca, Iowa has saved a spider of a sort. How one man repopulated a rare butterfly species in his backyard (Vox)VOLKSWAGEN BEETLE SPIDER (Olio in Iowa)Keep this show flying as a backer on Patreon
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No coding required!
Tyson Chen from Avoca is back to break down how AI is changing the game for home service call centers.We dive into Avoca's AI tools—like Coach for CSR training and Responder for automated call handling—that have helped us book more jobs while cutting costs. We also get into the real challenges of bringing AI into traditional call centers and what's coming next in the AI space. If you want to know how AI can boost efficiency and improve customer service, this episode is packed with insights.Special Thanks to AvocaLooking to train your call center and improve technician performance? Avoca AI is here to help your team identify existing issues, improve call quality, and drive results from start to finish. Click here to schedule a demo: https://calendly.com/d/cp54-9jr-nht/avoca-ai-demo?month=2025-01Special Thanks to ModernizeWe've been using Modernize them for our water quality leads, and it's been smooth sailing from day one. If you're serious about boosting your leads, definitely check them out: https://modernize.com/pros/leads?utm_campaign=owned-podcastEpisode Hosts:
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, recorded live at Business Uncensored Event in Chattanooga, Tennessee. Hosts Tersh Blissett and Joshua Crouch are joined by Zac Garside, Founder of "Done-For-You Email Marketing." They explore the evolving landscape of email marketing within the Service Industry, addressing current trends, challenges, and the critical role of adapting email strategies to Market Changes.
We cover the start of the great snowstorm of 2025 in NWA. We take a few calls, including a snow day report from Joe in Avoca.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, Recorded live at Business Uncensored 2024, hosts Tersh Blissett and Joshua Crouch sit down with Danielle Putnam and Suzanne Wedeven from The New Flat Rate team. They discuss industry trends, challenges, and the importance of pricing strategy adjustments to cope with market shifts.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this insightful episode, recorded at the Nexstar Event in Orlando, Florida, hosts Tersh Blissett and Joshua Crouch engage with Leah Paige, a customer experience coach with Nexstar. Leah shares her expertise on leadership and coaching within the service industry. They explore the significant impact of embracing failures and learning from them, the integration of AI and automation into service business practices, and the personal anecdotes that highlight the transformative power of personal development on professional success. Leah also highlights the role of NexTeams by Nexstar, a platform that connects coaches and members, fostering collaboration, learning, and continuous growth in a dynamic environment. In this episode, here's what you can expect to learn: The crucial role of personalized coaching and embracing failures in leadership development. Strategies for integrating AI and automation to enhance customer and employee experiences How personal growth directly influences professional performance and service delivery. If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, recorded at the Nexstar Super Meeting in Orlando, Florida, hosts Tersh Blissett and Joshua Crouch chat with Mark Paup, owner of Golden Rule Plumbing, Heating, Cooling, and Electrical. They explore how AI and automation are revolutionizing the trades industry. ⚙️
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Tyson Chen, Co-Founder of Avoca AI, to discuss how technology is transforming the service industry.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, host Tersh Blissett is joined by Boris Valkov, CEO of Lace, and Dave Schmidt, Director of Operations at Frederick Air, to explore the transformative impact of AI in the service industry.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Billy Stevens, founder of Sera Systems and a pioneer in revolutionizing the service industry.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Kevin LeSage, CEO of SearchLight and Jonathan Torrey, Director of Marketing at SearchLight. A cutting-edge analytics platform for the service industry.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this insightful episode, hosts Tersh Blissett and Joshua Crouch are joined by financial expert Ruth King to tackle one of the most pressing challenges for contractors: mastering the financial side of their business. Ruth, an accomplished author, speaker, and advisor, shares practical strategies to improve profitability, manage overhead, and avoid common mistakes that can cost your business dearly. If you've ever struggled to understand your finances or wondered how to make your business more profitable, this episode is for you. Ruth provides clear, actionable advice that you can implement immediately to start seeing results. She also provides a two-day, on-site training program “Building Profit and Wealth School”. Register Now: https://keap.page/rk139/building-profit-and-wealth.html In this episode, here's what you can expect to learn: Why billable hours are the cornerstone of revenue generation for contractors. How to avoid the most common financial mistakes that could cost your business thousands. The role of inventory management in boosting business valuation and ensuring accurate financial reporting. Practical tips for calculating overhead costs and net profit per billable hour. How to design a maintenance program that is profitable and sustainable. If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Tommy Mello, founder of A1 Garage Door Service at the Home Service Freedom Event 2024. Tommy is a recognized leader in the home service industry.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.comIn this episode, hosts Tersh Blissett and Joshua Crouch sit down with Boris Valkov, Co-Founder & CEO of Lace, live from the Service World Expo 2024 in Orlando, to explore how AI is revolutionizing service-based businesses.
Plenty of college football talk and Ruscin tells you why they can't move the transfer portal window to after bowl season. DQ is upset with an interpretation of a poll question and we hear a holiday message from Joe in Avoca.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Josh Crouch are live from Service World Expo 2024, joined by John Formica, a former Disney leader and expert in customer experience transformation.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Rocky Ozaki, founder of Now of Work, live from the Nexstar Super Meeting, to discuss how AI is reshaping the future of work, especially for service-based businesses.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, host Tersh Blissett is joined by Terry McIver, seasoned editor at Contracting Business, to explore the latest shifts in the HVAC industry and the power of community among trade professionals.
We talk about Arkansas' close but no cigar performance against Texas. Then what do you do about Pittman? What should you expect year in and year out? Then a legendary call from Joe in Avoca. It transcends sound and hearing it is so good.
We're talking about some of our best recent purchases – and they are, er, decidedly more middle-aged than we'd accounted for.Things we mention include:Martha Stewart's toile test: Give me the definitions of toile, tulle, tool, tuile, toyle, and toilJohn Derian's cabbage leaf gravy boat, and stunning turkey serving platterthe metallic knee-high boots Beatrice bought from TargetLaidback London's moccasin bootiesRosemary's beloved Gaiamika mugsCecilia Blomdahl on YouTubeKinvara hand creamTHE viral Orolay coatthe pink Avoca coat (of dreams?)Rosemary's not-worn-very-often Nikes Lamy fountain penStorq maternity clothes (esp this cardigan)The belly band Rosemary would NOT recommendBea's new vaccuum cleanerBeau's compliment joggersthe Ugg slippers EVERYONE recommendsIf you're in the US and would like to pre-order Rosemary's book, you can do that right now on bookshop.org, Amazon.com or from Barnes & Noble.If you have questions email us! notwithoutmysis@gmail.com. And while you're at it, leave us a five-star review! We love those. DM us on Instagram @notwithoutmysister.Join our Patreon! patreon.com/notwithoutmysister – bonus content, ad-free listening and more. Hosted on Acast. See acast.com/privacy for more information.
Ruscin has some early thoughts on the football games this weekend. We hear from Big Mike, Joe in Avoca and get DQ's thoughts on songs the kids are listening to these days.
Todays show: Sunny joins Jason to dive into all things AI, including: utilizing ChatGPT for efficiency and quick answers (7:03, the future of AI applications and Claude demo (12:47), Flux demo (36:56). Runway Gen-3 Alpha (41:13), and new Jam with JCal with Tyce Herrman of Ulama. * Timestamps: (0:00) Sunny joins Jason to jump in to AI demos. (1:24) Sundeep Madra on AI market trends and consumer adoption (3:31) AI-native interns and AI's role in career trajectories (7:03) Utilizing ChatGPT for efficiency and quick answers (10:11) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST (12:47) Future of AI applications and Claude demo (19:44) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist (20:56) Operating systems and AI integration (22:20) Grok for real-time information and AI images of public figures (25:14) AI-generated content concerns and parody vs misinformation (30:12) Linear - Streamline issues, projects, and product roadmaps in a tool your team will actually enjoy using. Get 25% off at https://linear.app/twist (31:07) AI's impact on the 2024 election and content regulation (36:56) Introduction to Flux and demo of AI-generated images (41:13) AI's potential misuse in elections and Runway ML's new model (44:00) Creativity, fan films, and real-time editing advancements in AI (51:13) AI platforms for service industries and Mastertech AI applications (57:22) Funding opportunities for startups and closing remarks (1:01:55) Jam with JCal! Ulama introduction and software overview (1:04:34) AI in code compliance and architect feedback (1:07:45) Challenges in launching a standalone product and market potential (1:12:27) Strategies for architectural firm integration and marketing strategies * Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp * LINKS: Check out Grok 2.0: https://x.com/i/grok Check out Flux: https://replicate.com/black-forest-labs/flux-pro @RyanMorrisonJer's tweet about Midjourney and Flux: https://x.com/ryanmorrisonjer/status/1822637652501319684?s=42 Check out Runway Gen-3 Alpha: https://runwayml.com/research/introducing-gen-3-alpha Check out Avoca: https://www.avoca.ai/ Check out MasterTech AI: https://www.mastertech.ai/ Check out the Jam with JCal contest: https://jamwithjcal.tech/ Check out Ulama: https://www.ulama.tech/ * Follow Sunny: X: https://twitter.com/sundeep LinkedIn: https://www.linkedin.com/in/sundeepm * Follow Tyce: X: https://x.com/tycecycle LinkedIn: https://www.linkedin.com/in/tyceherrman/ * Follow Jason: X: https://twitter.com/Jason LinkedIn: https://www.linkedin.com/in/jasoncalacanis * Thank you to our partners: (10:11) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST (19:44) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist (30:12) Linear - Streamline issues, projects, and product roadmaps in a tool your team will actually enjoy using. Get 25% off at https://www.linear.app/twist * Subscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.com/ Check out the TWIST500: twist500.com * Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland * Check out Jason's suite of newsletters: https://substack.com/@calacanis * Follow TWiST: Twitter: https://twitter.com/TWiStartups YouTube: https://www.youtube.com/thisweekin Instagram: https://www.instagram.com/thisweekinstartups TikTok: https://www.tiktok.com/@thisweekinstartups Substack: https://twistartups.substack.com * Subscribe to the Founder University Podcast: https://www.founder.university/podcast