Podcasts about Avoca

 In this episode of Owned and Operated, we're digging into what it really takes to lead a growing home service business. From SOPs to scaling strategies, we're spotlighting the habits and leadership traits that drive operational clarity and empower teams.We're joined by Brandon Niro, who shares how his role evolved since joining the company in 2019—navigating growth from 30 to over 60 employees, integrating acquisitions, and shifting from tactical execution to strategic coaching and development.Whether you're a team lead or an operator scaling fast, this episode offers actionable insights into building systems, coaching talent, and creating autonomy inside a service business.

In this episode of Owned and Operated, we're diving into innovative lead generation strategies that are reshaping how home service companies attract local customers. From niche local newsletters to AI-powered tools, we cover real-world tactics that are working right now.We explore how hyperlocal publications in places like Annapolis, Maryland and suburban New York are driving leads for services like power washing and home inspections—and why owning your communication channels (email lists, Facebook groups) is a game-changer.Whether you're just starting or scaling up, this episode will give you actionable insights on using community engagement, AI tools like Avoca, and Facebook group sponsorships to fill your pipeline and take control of your local market.

This is a "Shortcut" episode. It's a shortened version of this week's more detailed full episode, which is also available on our feed.Content Warning: This episode contains depictions of child sexual assault. Please find below the contact details for some support services.Guest host Dr. Xanthé Mallett speaks with veteran radio journalist Dee Dee Dunleavy about her new podcast, The Boy in the Goldmine. The series investigates the 1975 disappearance of 12-year-old Terry Floyd in Avoca, Victoria.The podcast features interviews with Terry's brother Daryl, who has spent decades searching for answers, and former homicide detective Charlie Bezzina, who joined the case as a private investigator in 2011.You can donate to Daryl Floyd's search efforts here.The Boy in the Goldmine is available wherever you listen to your podcasts, and you can also follow the investigation on their Instagram and Facebook.Click here to subscribe to ATC Plus on Apple Podcasts and access all ATC episodes early and ad-free, as well as exclusive bonus episodes. Join our Facebook Group here.Do you have information regarding any of the cases discussed on this podcast? Please report it on the Crime Stoppers website or by calling 1800 333 000.For Support: Lifeline  on 13 11 1413 YARN on 13 92 76 (24/7 crisis support phone line for Aboriginal and Torres Strait Islander peoples)1800RESPECT: 1800 737 732Blue Knot Helpline: 1300 657 380CREDITS:Guest Host: Dr. Xanthé MallettGuest: Dee Dee DunleavyExecutive Producer/Editor: Matthew TankardGET IN TOUCH:https://www.australiantruecrimethepodcast.com/Follow the show on Instagram @australiantruecrimepodcast and Facebook Send us a question to have played on the show by recording a voice message here.Email the show at AusTrueCrimePodcast@gmail.com  Become a subscriber to Australian True Crime Plus here: https://plus.acast.com/s/australiantruecrime. Hosted on Acast. See acast.com/privacy for more information.

Content Warning: This episode contains depictions of child sexual assault. Please find below the contact details for some support services.Guest host Dr. Xanthé Mallett speaks with veteran radio journalist Dee Dee Dunleavy about her new podcast, The Boy in the Goldmine. The series investigates the 1975 disappearance of 12-year-old Terry Floyd in Avoca, Victoria. The podcast features interviews with Terry's brother Daryl, who has spent decades searching for answers, and former homicide detective Charlie Bezzina, who joined the case as a private investigator in 2011.The Boy in the Goldmine is available wherever you listen to your podcasts, and you can also follow the investigation on their Instagram and Facebook.Click here to subscribe to ATC Plus on Apple Podcasts and access all ATC episodes early and ad-free, as well as exclusive bonus episodes. Join our Facebook Group here.Do you have information regarding any of the cases discussed on this podcast? Please report it on the Crime Stoppers website or by calling 1800 333 000.For Support: Lifeline  on 13 11 1413 YARN on 13 92 76 (24/7 crisis support phone line for Aboriginal and Torres Strait Islander peoples)1800RESPECT: 1800 737 732Blue Knot Helpline: 1300 657 380CREDITS:Guest Host: Dr. Xanthé MallettGuest: Dee Dee DunleavyExecutive Producer/Editor: Matthew TankardGET IN TOUCH:https://www.australiantruecrimethepodcast.com/Follow the show on Instagram @australiantruecrimepodcast and Facebook Send us a question to have played on the show by recording a voice message here.Email the show at AusTrueCrimePodcast@gmail.com  Become a subscriber to Australian True Crime Plus here: https://plus.acast.com/s/australiantruecrime. Hosted on Acast. See acast.com/privacy for more information.

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Curious how AI is transforming the way home service businesses handle customer calls and convert leads? In this episode of Owned and Operated, John sits down with Rafi, from Avoca—an innovative voice AI platform purpose-built for the trades. Together, they dive deep into how AI is reshaping call center operations, reducing reliance on human CSRs, and boosting conversion rates across the board.From 24/7 call answering to real-time customer interaction, Avoca is helping businesses from $2M to $100M scale more efficiently while cutting costs and minimizing lost leads. Rafi shares the strategy behind successful AI implementation, stressing the importance of starting small, refining workflows, and scaling with confidence.Plus, we explore other high-impact AI tools for home service businesses, like in-field technician coaching and automated dispatching—offering a glimpse into the future of operational excellence in the trades.

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit.No coding required!

Learn how to automate tasks, save time, and increase your profit. No coding required! 

Learn how to automate tasks, save time, and increase your profit. No coding required!

Looking to grow your towing business or break into the towing industry? In this episode, Jack Carr hosts Matt Saskin from East Coast Towing to explore proven towing business strategies, effective growth tactics, and the latest towing industry trends. Matt shares his unique journey from a tech background to becoming a successful towing company owner, covering topics like AI-powered call center solutions with Avoca, consensual vs. non-consensual towing, and much more.In this in-depth conversation, we discuss how Matt has successfully optimized towing operations, scaled his towing business, and leveraged acquisitions to accelerate growth. They also analyze a towing business listing to reveal essential valuation tips and common pitfalls in buying towing companies. The episode concludes with a comprehensive look at the fragmented towing market and the potential for industry consolidation in the future.Whether you're in the towing business, auto services, or any service business, this episode is a must-watch for business scaling, towing acquisitions, and operational optimization to ensure long-term business success.

One of Ireland's leading cosmetic surgery providers, The Avoca Clinic, has announced the opening of its first official centre in Dublin. Niamh Murdock, CEO of The Avoca Clinic told Tom all about their plans.

Learn how to automate tasks, save time, and increase your profit.No coding required!

Billabong & Sun Bum Presents... Crunch Time! ATS Live from Surfaris in Crescent Head with Matt Wilko, Gosford Grug Wade Carmichael and Independent Candidate for Cowper Caz Heise The Federal Election is upon us and we're touring the country whacking on town hall style meetings with legends, corelords, activists and independent MP's who are willing to stand up and demand the best out of this reptile influenced democracy for the sake of a better future for ALL SWELLIANS! Surf banter with a side of truth speak for those of you who actually wanna use your vote to instigate positive change.See omnystudio.com/listener for privacy information.

Learn how to automate tasks, save time, and increase your profit. No coding required!

Learn how to automate tasks, save time, and increase your profit. No coding required!

Learn how to automate tasks, save time, and increase your profit. No coding required!

It's National Learn About Butterflies Day, so here's the story of a guy who turned his backyard into a habitat for a rare type of butterfly, and it worked out pretty well. Plus: today is also National Save a Spider Day, and the community of Avoca, Iowa has saved a spider of a sort. How one man repopulated a rare butterfly species in his backyard (Vox)VOLKSWAGEN BEETLE SPIDER (Olio in Iowa)Keep this show flying as a backer on Patreon

Learn how to automate tasks, save time, and increase your profit. No coding required!

Learn how to automate tasks, save time, and increase your profit. No coding required!

Tyson Chen from Avoca is back to break down how AI is changing the game for home service call centers.We dive into Avoca's AI tools—like Coach for CSR training and Responder for automated call handling—that have helped us book more jobs while cutting costs. We also get into the real challenges of bringing AI into traditional call centers and what's coming next in the AI space. If you want to know how AI can boost efficiency and improve customer service, this episode is packed with insights.Special Thanks to AvocaLooking to train your call center and improve technician performance? Avoca AI is here to help your team identify existing issues, improve call quality, and drive results from start to finish. Click here to schedule a demo: https://calendly.com/d/cp54-9jr-nht/avoca-ai-demo?month=2025-01Special Thanks to ModernizeWe've been using Modernize them for our water quality leads, and it's been smooth sailing from day one.  If you're serious about boosting your leads, definitely check them out: https://modernize.com/pros/leads?utm_campaign=owned-podcastEpisode Hosts:

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, recorded live at Business Uncensored Event in Chattanooga, Tennessee. Hosts Tersh Blissett and Joshua Crouch are joined by Zac Garside, Founder of "Done-For-You Email Marketing." They explore the evolving landscape of email marketing within the Service Industry, addressing current trends, challenges, and the critical role of adapting email strategies to Market Changes.

We cover the start of the great snowstorm of 2025 in NWA. We take a few calls, including a snow day report from Joe in Avoca.

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, Recorded live at Business Uncensored 2024, hosts Tersh Blissett and Joshua Crouch sit down with Danielle Putnam and Suzanne Wedeven from The New Flat Rate team. They discuss industry trends, challenges, and the importance of pricing strategy adjustments to cope with market shifts.

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this insightful episode, recorded at the Nexstar Event in Orlando, Florida, hosts Tersh Blissett and Joshua Crouch engage with Leah Paige, a customer experience coach with Nexstar. Leah shares her expertise on leadership and coaching within the service industry. They explore the significant impact of embracing failures and learning from them, the integration of AI and automation into service business practices, and the personal anecdotes that highlight the transformative power of personal development on professional success. Leah also highlights the role of NexTeams by Nexstar, a platform that connects coaches and members, fostering collaboration, learning, and continuous growth in a dynamic environment. In this episode, here's what you can expect to learn:  The crucial role of personalized coaching and embracing failures in leadership development. Strategies for integrating AI and automation to enhance customer and employee experiences How personal growth directly influences professional performance and service delivery. If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com   In this episode, recorded at the Nexstar Super Meeting in Orlando, Florida, hosts Tersh Blissett and Joshua Crouch chat with Mark Paup, owner of Golden Rule Plumbing, Heating, Cooling, and Electrical. They explore how AI and automation are revolutionizing the trades industry. ⚙️

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Tyson Chen, Co-Founder of Avoca AI, to discuss how technology is transforming the service industry.

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, host Tersh Blissett is joined by Boris Valkov, CEO of Lace, and Dave Schmidt, Director of Operations at Frederick Air, to explore the transformative impact of AI in the service industry.

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Billy Stevens, founder of Sera Systems and a pioneer in revolutionizing the service industry.

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Kevin LeSage, CEO of SearchLight and Jonathan Torrey, Director of Marketing at SearchLight. A cutting-edge analytics platform for the service industry.

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this insightful episode, hosts Tersh Blissett and Joshua Crouch are joined by financial expert Ruth King to tackle one of the most pressing challenges for contractors: mastering the financial side of their business. Ruth, an accomplished author, speaker, and advisor, shares practical strategies to improve profitability, manage overhead, and avoid common mistakes that can cost your business dearly. If you've ever struggled to understand your finances or wondered how to make your business more profitable, this episode is for you. Ruth provides clear, actionable advice that you can implement immediately to start seeing results. She also provides a two-day, on-site training program “Building Profit and Wealth School”.    Register Now: https://keap.page/rk139/building-profit-and-wealth.html   In this episode, here's what you can expect to learn:  Why billable hours are the cornerstone of revenue generation for contractors. How to avoid the most common financial mistakes that could cost your business thousands. The role of inventory management in boosting business valuation and ensuring accurate financial reporting. Practical tips for calculating overhead costs and net profit per billable hour. How to design a maintenance program that is profitable and sustainable.   If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Tommy Mello, founder of A1 Garage Door Service  at the Home Service Freedom Event 2024. Tommy is a recognized leader in the home service industry.

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.comIn this episode, hosts Tersh Blissett and Joshua Crouch sit down with Boris Valkov, Co-Founder & CEO of Lace, live from the Service World Expo 2024 in Orlando, to explore how AI is revolutionizing service-based businesses.

Plenty of college football talk and Ruscin tells you why they can't move the transfer portal window to after bowl season. DQ is upset with an interpretation of a poll question and we hear a holiday message from Joe in Avoca.

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Josh Crouch are live from Service World Expo 2024, joined by John Formica, a former Disney leader and expert in customer experience transformation.

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Rocky Ozaki, founder of Now of Work, live from the Nexstar Super Meeting, to discuss how AI is reshaping the future of work, especially for service-based businesses.

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, host Tersh Blissett is joined by Terry McIver, seasoned editor at Contracting Business, to explore the latest shifts in the HVAC industry and the power of community among trade professionals.

We talk about Arkansas' close but no cigar performance against Texas. Then what do you do about Pittman? What should you expect year in and year out? Then a legendary call from Joe in Avoca. It transcends sound and hearing it is so good.

We're talking about some of our best recent purchases – and they are, er, decidedly more middle-aged than we'd accounted for.Things we mention include:Martha Stewart's toile test: Give me the definitions of toile, tulle, tool, tuile, toyle, and toilJohn Derian's cabbage leaf gravy boat, and stunning turkey serving platterthe metallic knee-high boots Beatrice bought from TargetLaidback London's moccasin bootiesRosemary's beloved Gaiamika mugsCecilia Blomdahl on YouTubeKinvara hand creamTHE viral Orolay coatthe pink Avoca coat (of dreams?)Rosemary's not-worn-very-often Nikes Lamy fountain penStorq maternity clothes (esp this cardigan)The belly band Rosemary would NOT recommendBea's new vaccuum cleanerBeau's compliment joggersthe Ugg slippers EVERYONE recommendsIf you're in the US and would like to pre-order Rosemary's book, you can do that right now on bookshop.org, Amazon.com or from Barnes & Noble.If you have questions email us! notwithoutmysis@gmail.com. And while you're at it, leave us a five-star review! We love those. DM us on Instagram @notwithoutmysister.Join our Patreon! patreon.com/notwithoutmysister – bonus content, ad-free listening and more. Hosted on Acast. See acast.com/privacy for more information.

Ruscin has some early thoughts on the football games this weekend. We hear from Big Mike, Joe in Avoca and get DQ's thoughts on songs the kids are listening to these days.

Todays show: Sunny joins Jason to dive into all things AI, including: utilizing ChatGPT for efficiency and quick answers (7:03, the future of AI applications and Claude demo (12:47), Flux demo (36:56). Runway Gen-3 Alpha (41:13), and new Jam with JCal with Tyce Herrman of Ulama. * Timestamps: (0:00) Sunny joins Jason to jump in to AI demos. (1:24) Sundeep Madra on AI market trends and consumer adoption (3:31) AI-native interns and AI's role in career trajectories (7:03) Utilizing ChatGPT for efficiency and quick answers (10:11) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST (12:47) Future of AI applications and Claude demo (19:44) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist (20:56) Operating systems and AI integration (22:20) Grok for real-time information and AI images of public figures (25:14) AI-generated content concerns and parody vs misinformation (30:12) Linear - Streamline issues, projects, and product roadmaps in a tool your team will actually enjoy using. Get 25% off at https://linear.app/twist (31:07) AI's impact on the 2024 election and content regulation (36:56) Introduction to Flux and demo of AI-generated images (41:13) AI's potential misuse in elections and Runway ML's new model (44:00) Creativity, fan films, and real-time editing advancements in AI (51:13) AI platforms for service industries and Mastertech AI applications (57:22) Funding opportunities for startups and closing remarks (1:01:55) Jam with JCal! Ulama introduction and software overview (1:04:34) AI in code compliance and architect feedback (1:07:45) Challenges in launching a standalone product and market potential (1:12:27) Strategies for architectural firm integration and marketing strategies * Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp * LINKS: Check out Grok 2.0: https://x.com/i/grok Check out Flux: https://replicate.com/black-forest-labs/flux-pro @RyanMorrisonJer's tweet about Midjourney and Flux: https://x.com/ryanmorrisonjer/status/1822637652501319684?s=42 Check out Runway Gen-3 Alpha: https://runwayml.com/research/introducing-gen-3-alpha Check out Avoca: https://www.avoca.ai/ Check out MasterTech AI: https://www.mastertech.ai/ Check out the Jam with JCal contest: https://jamwithjcal.tech/ Check out Ulama: https://www.ulama.tech/ * Follow Sunny: X: https://twitter.com/sundeep LinkedIn: https://www.linkedin.com/in/sundeepm * Follow Tyce: X: https://x.com/tycecycle LinkedIn: https://www.linkedin.com/in/tyceherrman/ * Follow Jason: X: https://twitter.com/Jason LinkedIn: https://www.linkedin.com/in/jasoncalacanis * Thank you to our partners: (10:11) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST (19:44) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist (30:12) Linear - Streamline issues, projects, and product roadmaps in a tool your team will actually enjoy using. Get 25% off at https://www.linear.app/twist * Subscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.com/ Check out the TWIST500: twist500.com * Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland * Check out Jason's suite of newsletters: https://substack.com/@calacanis * Follow TWiST: Twitter: https://twitter.com/TWiStartups YouTube: https://www.youtube.com/thisweekin Instagram: https://www.instagram.com/thisweekinstartups TikTok: https://www.tiktok.com/@thisweekinstartups Substack: https://twistartups.substack.com * Subscribe to the Founder University Podcast: https://www.founder.university/podcast

The constables have been let out to graze.Topics in this episode include: 1904 popular culture, James Carlyle and the Irish Times, foxhunting, horsey people, Leopold Bloom's disdain for high class women, The Irish Field, a personal ad from the 1870's, Mrs Miriam Dandrade, the Purefoys, Fletcherism, the Chew-Chew Method, fad diets of yore, munching parties, hardy annuals, whether or not consumption makes you randy, phthisis, searching for Mrs Moisel, Mrs Thornton, Bloom mocks the police, The Pirates of Penzance, Thomas Moore, Avoca, and “The Meeting of the Waters.”Support us on Patreon to access episodes early, bonus content, and a video version of our podcast.Blooms & Barnacles Social Media:Facebook | Twitter | InstagramSubscribe to Blooms & Barnacles:Apple Podcasts | Spotify | YouTube

Join John Wilson and Jack Carr on 'Owned and Operated' as they look into the cutting-edge world of AI-powered call centers for home service businesses with Tyson from Avoca AI. Discover how AI is transforming the efficiency and effectiveness of call centers in the trades, optimizing everything from after-hours calls to specialized CSR allocation. Tyson shares his extensive background in AI, his journey into the trades, and the groundbreaking features of Avoca's platform. Learn about best practices, the impact of empathy statements, and strategies to enhance your call center's performance, all while setting up your team for success. Episode Hosts:

In this episode of 'Owned and Operated,' Jack and John revisit their previous discussion on how to use and integrate AI into their home service business endeavors, analyzing its transformative impact over the past few months. They reflect into their experience with Avoca, an AI-driven call center software, and discuss its role in enhancing CSR coaching and overall call center efficiency. The hosts highlight initial successes seen in just a few weeks, the potential for field operations, and their aspirations for AI in marketing. The discussion also explores the broader implications of AI on business scalability and future industry trends. Tune in to hear about their journey, insights, and a special promo code for Avoca's services.00:00 Introduction and AI in Home Services01:35 Business Performance and Growth12:47 Leveraging AI in Call Centers23:32 Exciting AI Developments in Recent Months24:18 The Future of AI in Home Services25:13 AI's Impact on Marketing and Call Centers26:26 Exploring Full AI Call Centers28:20 Challenges and Adoption of AI in Call Centers32:38 AI in the Field: Early Stages and Potential39:10 Community Engagement and ResourcesEpisode Hosts:

We have one of our best episodes in ages with Joe in Avoca and his dog howling at the moon plus Chuck Barrett on the first week of the Calipari era.

We hear about Zach's trip to Hot Springs, get some MWC and SWAC basketball knowledge, hear from Joe in Avoca and talk with Clay Henry.

JOIN THE STAG ROAR COMMUNITY⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ This episode has been published and can be heard everywhere your podcast is available. https://www.stagroar.co.nz/ In these Mini-Podcasts we explore The Red Deer from D.Bruce Banwell's "The Red Deer" New Zealand Big Game Records Series With Permission of The Halcyon Press.