POPULARITY
Categories
In this episode of Owned and Operated, John and Jack explore the wild and unconventional world of lifestyle businesses—where personal passion meets profit.From running an online Magic: The Gathering store to launching a ski wax brand, buying a marina, or even farming ants and mushrooms, the duo dives into how niche interests can evolve into sustainable, revenue-generating ventures. They discuss the lifestyle advantages of owning passion-driven businesses, the economics of niche markets, and how to balance multiple income streams while having fun doing it.Whether you're curious about collectibles, concierge services, or the idea of turning hobbies into scalable side hustles, this episode is packed with insight, laughter, and unexpected ideas.
You Got It Episode 166 Gets Into Cookouts Not Being Past to the Nexg Generation, The Clipse New Album, Bieber Suprise Drop, Drake Having a Case, Bachelor In Paradise, Gary Coleman No No, Apps for Content Creators, Shortest Day Ever, Cardi Trolls, Cooper Flagg Debut, Serrano Taylor Trilogy and More!! Tap In!?
Buying a service business with the idea of passive income? In this episode of Jack Acquisitions, host Jack interviews Thomas Beebe, a financial advisor who stepped into ownership of his family's HVAC company. What started as a hands-off investment quickly turned into a hands-on leadership journey.From remote team management to turning around a messy acquisition, Thomas shares the tactical decisions, operational missteps, and growth strategies that shaped his perspective on what it really takes to own and run a trades business. This episode is packed with real-world insight—whether you're planning to buy, scale, or just survive in the world of home services.⚡ What you'll learnWhy Thomas initially underestimated the involvement required—and how he course-correctedThe operational systems needed for remote management (and where they fail)How to set up accountability when you're not on-site every dayInsights from a turnaround: A case study of a friend's messy HVAC acquisitionThe critical questions Thomas asks in due diligence after seeing both sidesWhen to diversify into adjacent verticals like plumbing—and when not toHow to build a business that's both profitable and people-firstIf you're buying a local service business or building one to scale, this episode will challenge your assumptions and give you frameworks for sustainable growth—even when you're managing from a distance.
In this episode of Owned and Operated, John and Jack break down the full playbook for hiring HVAC and plumbing technicians—from sourcing to retention. They dive into the real-world challenges of technician recruitment and share the strategies they use to keep a steady pipeline of high-quality candidates. From building a branded hiring engine to managing seasonal swings, this episode delivers tactical advice and real SOPs that help home service businesses grow their field teams with intention.They cover why recruiting never stops, how to build a budget that supports year-round hiring, and why onboarding and retention matter just as much as the job offer. Whether you're scaling a team or trying to fix your hiring funnel, this episode is packed with practical frameworks and firsthand experience.
THC (tetrahydrocannabinol) is a cannabinoid, and the primary psychoactive compound in cannabis that creates the high associated with marijuana use. Since cannabis has become legal in many states, people are using it in new ways, especially in the drinks space. But what's the right way to do that? How do breweries, drinkers and mixologists deal with the legal ramifications, the oversight, and the actual flavors and aromas of THC? On this episode of the All About Beer podcast, we talk with Warren Bobrow, a mixologist and author, who pushes the envelope in terms of what cannabis can do in drinks. Then Samantha Lee of Hopewell Brewing in Chicago talks about making a brand extension - Choom - into THC seltzers and their experience into a world beyond beer.This Episode is Sponsored by:RahrBSGNeed ingredients and supplies that deliver consistent, high-quality beer? RahrBSG has you covered. From hops to malt to yeast to unbeatable customer service, we are dedicated to your success. RahrBSG—Ingredients for Greatness.Sierra Nevada Brewing Co.Sierra Nevada Brewing Company, where trailblazing runs in the family. From crafting a movement with their iconic Pale Ale, to taking the IPA haze craze nationwide with Hazy Little Thing – it's an adventurous spirit you can taste in every sip. Find your next favorite beer wherever fine beverages are sold. With new brews for every season, there's always something to discover. Sierra Nevada Brewing Company. Still Family-Owned, Operated & Argued Over.Hosts: Em Sauter and Don TseGuests: Samantha Lee, Warren BobrowSponsors: Sierra Nevada Brewing Co., RahrBSG, All About BeerTags: THCPhoto: John HollThe following music was used for this media project:Music: Awesome Call by Kevin MacLeodFree download: https://filmmusic.io/song/3399-awesome-callLicense (CC BY 4.0): https://filmmusic.io/standard-licenseArtist website: https://incompetech.com ★ Support this podcast on Patreon ★
In this episode of Owned and Operated, John and Jack dive into one of the most common questions in home services: Should you buy a business or build one from scratch? Focusing on HVAC and plumbing companies, they break down the pros and cons of each path—sharing real-world insights on risk management, startup challenges, and acquisition strategy. Whether you're eyeing your first location or expanding your footprint, this episode helps frame the decision around your skills, experience, and resources.They cover everything from interest rates and international contracting to the realities of marketing and cultural fit in small business ownership. While John and Jack don't always agree, they align on this: success in HVAC and plumbing comes from understanding your strengths, knowing your limits, and being in the game. This is a must-listen for anyone serious about growing in the trades.
Buying a small business? In this episode of Jackquisitions, we follow Chris Barr's journey to acquiring a pressure washing company using smart financing—combining cash, earnouts, and trusted advisors. From submitting the LOI to executing deep-dive due diligence, Chris shares what it really takes to close a successful acquisition.You'll learn how to build the right team, evaluate financials and legal risks, and structure a deal that fits your vision. Whether you're just exploring acquisitions or in the weeds of a deal, this episode offers an insider's look at getting a service business acquisition across the finish line.⚡ What you'll learnWhat Chris looked for in an ideal pressure washing business—and how he sourced itThe creative structure behind his LOI and financing approachWhy specialization matters: How Chris leveraged his real estate pros for M&A successThe step-by-step due diligence checklist across financial, legal, and operational domainsHow to avoid major pitfalls in banking and legal negotiationsThe must-have advisors you need on speed dial when buying a businessHow to evaluate seller-provided info and spot red flags before it's too lateIf you're buying a local service business or scaling your portfolio, this episode gives you a framework to approach acquisitions confidently—with the right strategy and team in place.
In this episode of The PDB Afternoon Bulletin: First—China lashes out at the U.S. over the Trump administration's trade deal with Vietnam, and warns other nations against striking agreements that undermine Beijing's economic interests. We'll have the details. Later in the show—we'll look at the surprising technological leaps being made by South America's drug cartels, after Colombia's navy seized its first drone-operated narco sub, which was outfitted with a Starlink antenna enabling real-time satellite navigation. To listen to the show ad-free, become a premium member of The President's Daily Brief by visiting PDBPremium.com. Please remember to subscribe if you enjoyed this episode of The President's Daily Brief. YouTube: youtube.com/@presidentsdailybrief TriTails Premium Beef: Celebrate with steak worth standing for. Get a free ribeye with the Freedom Box at https://Trybeef.com/PDB. True Classic: Upgrade your wardrobe and save on @trueclassic at https://trueclassic.com/PDB#trueclassicpod Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of Owned and Operated, John and Jack unpack what leadership looks like inside a $20–40 million home service business—and why that size still feels small. They explore how companies in this range often remain personality-driven, even with impressive revenue, and what it really takes to level up. From forming HR and marketing departments to structuring a true senior leadership team, they dig into the growing pains and leadership gaps most businesses face on the way to maturity.The conversation dives deep into leadership development, internal promotions, and when to hire key external roles like controllers. John and Jack share why the sophistication of a business doesn't always match the revenue—and how building the right team early creates long-term stability and growth. If you're scaling past $10 million and thinking about what's next, this episode lays out a real-world playbook for building a well-rounded, leadership-driven operation.
In this episode of Owned and Operated, John and Jack return to the studio to tackle the real-world challenges of running a successful HVAC business during peak summer heat. They dive into how weather-related service demand, infrastructure upgrades, and a mature home service team contribute to record-breaking weekly revenues and improved operational efficiency.Discover how HVAC businesses can scale profitably by investing in technician retention, labor-saving automations, and strategic overseas staffing. John and Jack break down the processes that drive high performance—from sales training to data-driven decisions—all on the path to hitting their first $1 million in EBITDA and a $10 million annual revenue goal.
Want to buy a small business using smart deal structures like earnouts, seller financing, and low-risk offers? In this episode of Jackquisitions, host Jack Carr sits down with Chris Barr, a first-time buyer navigating the ups and downs of business acquisitions—from walking away from bad fits to crafting a $900K cash-plus-earnout offer for a pressure washing company.Learn how Chris is sourcing off-market deals, avoiding shady broker tactics, and building a personal brand that attracts sellers. You'll get a behind-the-scenes look at how new acquirers can finance service businesses, evaluate seller terms, and structure deals that actually close. If you're buying a business or scaling through acquisition, this episode is packed with actionable insight.⚡ What you'll learnWhy Chris walked away from an art-framing shop that didn't fit his criteriaHow a pool-route deal fell through—and the red flags you should watch for with brokersThe numbers behind a $900 K cash-at-close + earnout offer for a thriving pressure-washing businessProven frameworks for earnouts, seller notes, and revenue-share agreements that reduce risk and align incentivesTips for building a credible personal brand (see his Quick Staffers journey) to source off-market dealsStep-by-step due-diligence tactics, valuation shortcuts, and negotiation language you can use todayWhen to pivot, when to persist, and how to decide if a deal really moves the needleWhether you're a first-time buyer, an operator expanding a portfolio, or a service-business owner curious about exits, this conversation is packed with actionable M&A strategy, deal structuring hacks, and outreach scripts that close.
In this episode of Owned and Operated, we're exploring how to grow your career inside a home service company. From internal promotions to mindset shifts, John and Brandon Niro break down what it really takes to move up and lead.Brandon shares how 30–40% of the Wilson team has been promoted from within—and what separates those who grow fast from those who stall. They dig into Wilson's 52-week Emerging Leaders program, the role of emotional intelligence and financial literacy, and how team members can take initiative to become future leaders.If you're looking to grow your role or build leadership in your team, this one's packed with real, actionable advice.
Send us a textThe recent proposed merger of the ATF with the DEA is a match made in hell. Tune in to hear Royce explain why.Sicarios Gun ShopFirearms, Accessories, Ammo, Safes, and more!Freedom GunsFirearms, Ammunition, Accessories, Training classes WJS GunsGun and Outdoor Shop, ammo, accessories, fishing tackle, moreSHOOTINGCLASSES.COMOnline business operations platform for firearms instructors, trainees, and Shooting RangesGlover Orndorf and Flanagan Wealth Mgmt.Wealth management servicesThe Gun Site9-Lane 25 yard indoor Shooting Range, Gun Store, Training classesThe American Police Hall of FameMuseum and Shooting Center (open to public), Law Enforcement and Civilian TrainingCounter Strike TacticalBest Little Gun Store in Melbourne, Florida! Veteran Owned and Operated 321-499-4949Go2 WeaponsManufacturers of AR platform rifles for military and civilian. Veteran Owned and OperatedEar Care of MelbourneNeed hearing aids? Go to the audiologists that gave Royce his hearing back!Quantified PerformanceQuantified Performance, LLC is focused on building safe, high performing keepers and bearers.Control Jiu-Jitsu/MMAJiu-Jitsu/MMA Training in Melbourne, FLDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showGiveSendGo | Unconstitutional 2A Prosecution of Tate Adamiak Askari Media GroupBuy Paul Eberle's book "Look at the Dirt"Paul Eberle (lookatthedirt.com)The Deadly Path: How Operation Fast & Furious and Bad Lawyers Armed Mexican Cartels: Forcelli, Peter J., MacGregor, Keelin, Murphy, Stephen: 9798888456491: Amazon.com: BooksVoice of the Blue (buzzsprout.com)
How does a global brewer ensure drinkers have the same experience, wherever they are in the world. Brewing has many variables. How can multinational brewers control those variables?In this conversation with one of Heineken's Global Master Brewers, a conversation about global quality covers not just how beer is made, but how drinkers perceive it and even includes a touch of yeast science. Global brewers like Heineken spend millions of dollars ensuring global quality and we get to take a peek behind the green curtain to see how they do it. This Episode is Sponsored by:Westchester County Craft Beverage TrailReady to taste your way through one of New York's most exciting craft beverage destinations? Head to Westchester County in the scenic Hudson Valley, where more than 23 breweries, distilleries and cideries are pouring up local flavor in every glass. Get started with the Westchester County Craft Beverage Trail free digital passport that makes exploring easy (no app download required). Just check in at participating locations to earn points and prizes, all while enjoying a taste pour. Use the passport to tag your favorites and discover new hop spots like Broken Bow Brewery in Tuckahoe, Captain Lawrence Brewing Company in Elmsford, Hardscrabble Cider in North Salem and River Outpost Brewing Company in Peekskill—and many more!Sierra Nevada Brewing Co.Sierra Nevada Brewing Company, where trailblazing runs in the family. From crafting a movement with their iconic Pale Ale, to taking the IPA haze craze nationwide with Hazy Little Thing – it's an adventurous spirit you can taste in every sip. Find your next favorite beer wherever fine beverages are sold. With new brews for every season, there's always something to discover. Sierra Nevada Brewing Company. Still Family-Owned, Operated & Argued Over.Hosts: Don Tse and Em SauterGuest: Willem van WaesbergheSponsors: Sierra Nevada Brewing Co., Westchester County Craft Beverage Trail, All About BeerTags: Heineken, NA BeerPhoto: Courtesy of HeinekenThe following music was used for this media project:Music: Awesome Call by Kevin MacLeodFree download: https://filmmusic.io/song/3399-awesome-callLicense (CC BY 4.0): https://filmmusic.io/standard-licenseArtist website: https://incompetech.com ★ Support this podcast on Patreon ★
In this episode of Owned and Operated, we're digging into what it really takes to lead a growing home service business. From SOPs to scaling strategies, we're spotlighting the habits and leadership traits that drive operational clarity and empower teams.We're joined by Brandon Niro, who shares how his role evolved since joining the company in 2019—navigating growth from 30 to over 60 employees, integrating acquisitions, and shifting from tactical execution to strategic coaching and development.Whether you're a team lead or an operator scaling fast, this episode offers actionable insights into building systems, coaching talent, and creating autonomy inside a service business.
Send us a textRoyce was highly honored to have Sarah "Superbad" Adams (CIA analyst) and David "Boon" Benton (Benghazi, 13Hours) on the program to give some timely warnings of imminent attacks in America on soft targets with groups of shooters, bomb vests, automatic weapons and other weapons, among other types of planned attacks that will be launched simultaneously across the nation.Listen, share, and prepare. Game day may be upon us soon.The American Police Hall of FameMuseum and Shooting Center (open to public), Law Enforcement and Civilian TrainingFreedom GunsFirearms, Ammunition, Accessories, Training classes The Gun Site9-Lane 25 yard indoor Shooting Range, Gun Store, Training classesWJS GunsGun and Outdoor Shop, ammo, accessories, fishing tackle, moreSHOOTINGCLASSES.COMOnline business operations platform for firearms instructors, trainees, and Shooting RangesCounter Strike TacticalBest Little Gun Store in Melbourne, Florida! Veteran Owned and Operated 321-499-4949Go2 WeaponsManufacturers of AR platform rifles for military and civilian. Veteran Owned and OperatedEar Care of MelbourneNeed hearing aids? Go to the audiologists that gave Royce his hearing back!Glover Orndorf and Flanagan Wealth Mgmt.Wealth management servicesQuantified PerformanceQuantified Performance, LLC is focused on building safe, high performing keepers and bearers.Sicarios Gun ShopFirearms, Accessories, Ammo, Safes, and more!Control Jiu-Jitsu/MMAJiu-Jitsu/MMA Training in Melbourne, FLDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showGiveSendGo | Unconstitutional 2A Prosecution of Tate Adamiak Askari Media GroupBuy Paul Eberle's book "Look at the Dirt"Paul Eberle (lookatthedirt.com)The Deadly Path: How Operation Fast & Furious and Bad Lawyers Armed Mexican Cartels: Forcelli, Peter J., MacGregor, Keelin, Murphy, Stephen: 9798888456491: Amazon.com: BooksVoice of the Blue (buzzsprout.com)
Welcome to this exciting episode of the Check APro Radio Show, where host Jim Klauck, also known as Check A Pro Joe, talks about how you can find and work with vetted, reliable contractors in the DFW area. In this episode, Cody Johnson from Garage Door Doctor joins Jim to share valuable insights about garage door maintenance, repair, and the incredible offers available to listeners. Listen as Cody discusses the history of his family business and the importance of a strong work ethic. The show offers an exclusive deal for the first ten callers, including a $129 garage door tune-up, 10 free premium nylon rollers, and a free 29-point inspection, a comprehensive package valued at over $500! Additionally, you'll hear customer testimonials and learn why having reliable home service providers is crucial for peace of mind. Discover the benefits of using technology like the MyQ garage door opener for easy and secure home access. Whether you're experiencing issues with your garage door or it's time for an upgrade, this is one episode you don't want to miss! On this episode of the Check A Pro Radio Show, host Jim Klauck welcomes Cody Johnson, expert technician and general manager of Garage Door Doctor. Cody shares insider tips on garage door maintenance, common repair issues, and how to ensure your home's garage door operates safely and efficiently. Whether you're dealing with a noisy door, a broken spring, or just want to extend the life of your system, Cody provides valuable advice every homeowner needs to know. Tune in for expert insights, real solutions, and exclusive offers from a trusted name in garage door services!
In this episode of Owned and Operated, we're diving into real-world strategies for sourcing and securing small business acquisitions. From outreach to private equity firms to using freelancers for off-market deals, we break down how acquisition entrepreneurs are getting creative and staying competitive.We explore how personal branding can help attract brokers, how to craft a buyer persona that actually stands out, and how Chris Barr is navigating live negotiations for niche businesses—including pool services and a high-end art framing company.Whether you're just starting your acquisition journey or already mid-process, this episode is packed with practical insights for sourcing deals and building a compelling presence in the marketplace.
This weekend will be 6 months since Ireland's first medically supervised injection centre opened in Dublin's south inner city. Operated by Merchant's Quay Ireland, it's been used more than 4-thousand times. Our reporter Emma Tyrrell visited the Riverbank Centre to find out more about the 18 month pilot.
In this episode of Owned and Operated, we're diving into innovative lead generation strategies that are reshaping how home service companies attract local customers. From niche local newsletters to AI-powered tools, we cover real-world tactics that are working right now.We explore how hyperlocal publications in places like Annapolis, Maryland and suburban New York are driving leads for services like power washing and home inspections—and why owning your communication channels (email lists, Facebook groups) is a game-changer.Whether you're just starting or scaling up, this episode will give you actionable insights on using community engagement, AI tools like Avoca, and Facebook group sponsorships to fill your pipeline and take control of your local market.
Send us a textGov. J.B. Prickster of Illinois is beside himself over the DOJ filing an amicus brief against his state's assault weapons ban, and is now flabbergasted that thirty-five state's attorneys across Illinois also filed briefs against it. Then, Oregon is perfecting their lawfare against the citizens of the state with a trifecta of treasonous anti-rights legislation. Tune in and share!!The American Police Hall of FameMuseum and Shooting Center (open to public), Law Enforcement and Civilian TrainingFreedom GunsFirearms, Ammunition, Accessories, Training classes The Gun Site9-Lane 25 yard indoor Shooting Range, Gun Store, Training classesWJS GunsGun and Outdoor Shop, ammo, accessories, fishing tackle, moreSHOOTINGCLASSES.COMOnline business operations platform for firearms instructors, trainees, and Shooting RangesCounter Strike TacticalBest Little Gun Store in Melbourne, Florida! Veteran Owned and Operated 321-499-4949Go2 WeaponsManufacturers of AR platform rifles for military and civilian. Veteran Owned and OperatedEar Care of MelbourneNeed hearing aids? Go to the audiologists that gave Royce his hearing back!Glover Orndorf and Flanagan Wealth Mgmt.Wealth management servicesQuantified PerformanceQuantified Performance, LLC is focused on building safe, high performing keepers and bearers.Sicarios Gun ShopFirearms, Accessories, Ammo, Safes, and more!Control Jiu-Jitsu/MMAJiu-Jitsu/MMA Training in Melbourne, FLDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showGiveSendGo | Unconstitutional 2A Prosecution of Tate Adamiak Askari Media GroupBuy Paul Eberle's book "Look at the Dirt"Paul Eberle (lookatthedirt.com)The Deadly Path: How Operation Fast & Furious and Bad Lawyers Armed Mexican Cartels: Forcelli, Peter J., MacGregor, Keelin, Murphy, Stephen: 9798888456491: Amazon.com: BooksVoice of the Blue (buzzsprout.com)
In this episode of Owned and Operated, HVAC business experts Jack Carr and John Wilson break down the sales strategies that drive revenue growth at every stage of a home service company's journey. Whether you're running a $1M shop or scaling past $50M, understanding how to structure your HVAC sales team is critical—and it starts with knowing the difference between marketed leads and technician-generated leads.Jack and John explore why top HVAC companies like Four Seasons, Logan Services, and Peterman Brothers separate their sales teams based on lead source, and how that impacts close rates, efficiency, and scalability. From peer groups and sales training to seasonal lead flow and process refinement, this episode delivers real-world strategies for owners looking to increase HVAC revenue, optimize sales performance, and build scalable systems that actually work.
Send us a textRoyce begins the program with commentary of the "No Kings" event on Saturday, and explains that we cannot let our guard down.Then The DOJ actually does something pro-2nd Amendment and files an amicus brief with the 7th Circuit Court of Appeals on behalf of a challenger of the "assault weapons" ban in Illinois. Tune in and share!Control Jiu-Jitsu/MMAJiu-Jitsu/MMA Training in Melbourne, FLWJS GunsGun and Outdoor Shop, ammo, accessories, fishing tackle, moreThe Gun Site9-Lane 25 yard indoor Shooting Range, Gun Store, Training classesSicarios Gun ShopFirearms, Accessories, Ammo, Safes, and more!Freedom GunsFirearms, Ammunition, Accessories, Training classes The American Police Hall of FameMuseum and Shooting Center (open to public), Law Enforcement and Civilian TrainingSHOOTINGCLASSES.COMOnline business operations platform for firearms instructors, trainees, and Shooting RangesCounter Strike TacticalBest Little Gun Store in Melbourne, Florida! Veteran Owned and Operated 321-499-4949Go2 WeaponsManufacturers of AR platform rifles for military and civilian. Veteran Owned and OperatedEar Care of MelbourneNeed hearing aids? Go to the audiologists that gave Royce his hearing back!Glover Orndorf and Flanagan Wealth Mgmt.Wealth management servicesQuantified PerformanceQuantified Performance, LLC is focused on building safe, high performing keepers and bearers.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showGiveSendGo | Unconstitutional 2A Prosecution of Tate Adamiak Askari Media GroupBuy Paul Eberle's book "Look at the Dirt"Paul Eberle (lookatthedirt.com)The Deadly Path: How Operation Fast & Furious and Bad Lawyers Armed Mexican Cartels: Forcelli, Peter J., MacGregor, Keelin, Murphy, Stephen: 9798888456491: Amazon.com: BooksVoice of the Blue (buzzsprout.com)
In this episode we're back with part two of the Chris Barr series on Jackquisitions. Chris is three months into his journey to acquire a business in Florida, and he's bringing real updates from the trenches. From opportunity cost and deal dynamics to cold outreach and broker networks, this episode is packed with hard-won insights from an active business searcher. We dive into the pros and cons of a pool service business he's evaluating, the realities of navigating employee classification, and how acquisition imperfections are often just part of the game. Chris breaks down the lessons learned so far—from generating leads to refining search strategies—and why growth, not just debt repayment, should be the north star in any acquisition strategy.If you're in the search phase or thinking about acquiring a service business, this is a front-row seat to the messy, insightful, and exciting reality of buying a company.
What does it really take to scale a home service business to $100 million in revenue? In this episode of Owned and Operated, we dive deep into the business growth strategies, leadership transitions, and operational upgrades needed to build a high-performing trades company. Whether you're in HVAC, plumbing, or another skilled trade, this conversation reveals the mindset shifts and systems that power sustainable service business growth.We break down why your original team may not be equipped to scale with you, how leadership development drives long-term success, and the pivotal role our podcast has played in accelerating team performance and industry insight. You'll hear real-world examples from the field, including how our Jackquisitions segment has influenced both strategy and execution in our journey to $100M.If you're leading a service business through a growth phase—or preparing to—this episode will give you real-world lessons on building smarter, scaling faster, and staying focused on what matters most.
Craft beer has always been more expensive that the beer from multinational brewers. And with prices increasing lately, beer drinkers are making careful choices about the beer they drink. But what goes into the price of beer? Is that $10 DIPA really worth it, or are brewery owners driving Rolls Royces to the bank?A lot goes into the price of beer. We'll sharpen our pencils and find out how much ingredients, marketing and even taxes go into a beer.This Episode is Sponsored by:RahrBSGNeed ingredients and supplies that deliver consistent, high-quality beer? RahrBSG has you covered. From hops to malt to yeast to unbeatable customer service, we are dedicated to your success. RahrBSG—Ingredients for Greatness.Westchester County Craft Beverage TrailReady to taste your way through one of New York's most exciting craft beverage destinations? Head to Westchester County in the scenic Hudson Valley, where more than 23 breweries, distilleries and cideries are pouring up local flavor in every glass. Get started with the Westchester County Craft Beverage Trail free digital passport that makes exploring easy (no app download required). Just check in at participating locations to earn points and prizes, all while enjoying a taste pour. Use the passport to tag your favorites and discover new hop spots like Broken Bow Brewery in Tuckahoe, Captain Lawrence Brewing Company in Elmsford, Hardscrabble Cider in North Salem and River Outpost Brewing Company in Peekskill—and many more!Sierra Nevada Brewing Co.Sierra Nevada Brewing Company, where trailblazing runs in the family. From crafting a movement with their iconic Pale Ale, to taking the IPA haze craze nationwide with Hazy Little Thing – it's an adventurous spirit you can taste in every sip. Find your next favorite beer wherever fine beverages are sold. With new brews for every season, there's always something to discover. Sierra Nevada Brewing Company. Still Family-Owned, Operated & Argued Over.Hosts: Don Tse and Em SauterGuests: Audra GaiziunasSponsors: RahrBSG, Sierra Nevada Brewing Co., Westchester County Craft Beverage Trail, All About BeerTags: Finance, Raw Ingredients, Cost of BusinessPhoto: Audra GaiziunasThe following music was used for this media project:Music: Awesome Call by Kevin MacLeodFree download: https://filmmusic.io/song/3399-awesome-callLicense (CC BY 4.0): https://filmmusic.io/standard-licenseArtist website: https://incompetech.com ★ Support this podcast on Patreon ★
What happens when business meets conviction? In this episode of Owned and Operated, we explore how faith, intentionality, and grit shaped one plumbing entrepreneur's journey from early struggle to long-term success.Dalton Hatch, founder of DH Plumbing in San Antonio, opens up about the mindset and personal transformation that fueled his growth. From rejecting aggressive sales tactics in favor of real customer care, to learning the hard lessons of money, mentorship, and marketing—Dalton lays it all out.If you're a trades entrepreneur, service business operator, or just getting started, this episode will shift how you think about scaling, culture, and staying true to your values in business.
Thinking about buying a home service business with an SBA loan? This episode is your go-to guide. Jackquisitions sits down with Alan Peterson—who closed over $70 million in SBA acquisition financing last year—to break down how to structure high-leverage deals, navigate the latest SBA loan rule changes, and avoid the costly mistakes many first-time buyers make.If you're serious about acquiring a home service business and want a financing strategy that actually works, this episode is a must-listen.
The Health Information and Regulatory Authority has said it is taking escalated regulatory action in relation to two nursing homes identified in an RTE Investigates programme broadcast last night. Deputy Editor Aoife Hegarty discusses the programme and HIQA's response and next steps.
In this episode of Owned and Operated, we dive into a powerhouse conversation with top sales leaders—AJ and Noah from Premier Home Pros—as they unpack how to scale a home service business rapidly and sustainably. Whether you're hiring your first rep or leading a high-velocity sales team, this episode delivers practical strategies for fast growth without losing control.From building a magnetic company culture to overcoming supply chain roadblocks, we explore what it really takes to run a top-tier sales operation at scale. If you're aiming to grow your team, tighten your sales systems, or simply perform better—this one's for you.
In this episode, Cherise is joined by Emily Ray, AIA, Project Architect at Wheeler Kearns Architects in Chicago and AIA Chicago 2024 Dubin Family Young Architect Award winner. They discuss the Broadway Youth Center Project, also in Chicago.You can see the project here as you listen along.Planted in Chicago's Lakeview neighborhood, just steps from the Sheridan Red Line station, the Broadway Youth Center (BYC) stands as a safe and welcoming space for the city's LGBTQIA+ youth. Operated by Howard Brown Health and built with a trauma-informed design, this five-story, brick-clad building is more than just a healthcare facility—it's a home, a haven, and a symbol of community care.If you enjoy this episode, visit arcat.com/podcast for more. If you're a frequent listener of Detailed, you might enjoy similar content at Gābl Media. Mentioned in this episode:ARCATemy
In this episode of Owned and Operated, we sit down with Brandon Schlicter—better known as Investment Joy—to uncover how a small-town Ohio entrepreneur built a multimillion-dollar business portfolio by mastering real estate, laundromats, car washes, and commercial roofing.Brandon shares how his upbringing on a farm and early family struggles forged his hustle mentality. After getting his start in logistics and real estate, a single viral laundromat video catapulted his online presence, opening doors to massive business opportunities. Now, with a powerful social media brand and diversified service operations, he reveals how to scale a business empire while staying grounded in family and personal values.This conversation explores Brandon's tactical acquisitions, mindset for growth, and how he's building a team and culture that supports big ambitions. He also offers candid advice for entrepreneurs navigating the early grind and looking to align business models with long-term vision.
Send us a textThe ATF recently published declarations that they are now the new, improved, kinder, gentler, fairer ATF, and they are now reformed and desirous of a "partnership" with the gun industry, and want to be more trustworthy and transparent.Yeah. What a steaming pile of bull fertilizer.https://www.atf.gov/rules-and-regulations/atf-launches-new-era-reform https://www.atf.gov/firearms/protecting-second-amendment-rightsWJS GunsGun and Outdoor Shop, ammo, accessories, fishing tackle, moreFreedom GunsFirearms, Ammunition, Accessories, Training classes SHOOTINGCLASSES.COMOnline business operations platform for firearms instructors, trainees, and Shooting RangesEar Care of MelbourneNeed hearing aids? Go to the audiologists that gave Royce his hearing back!Sicarios Gun ShopFirearms, Accessories, Ammo, Safes, and more!The Gun Site9-Lane 25 yard indoor Shooting Range, Gun Store, Training classesThe American Police Hall of FameMuseum and Shooting Center (open to public), Law Enforcement and Civilian TrainingGlover Orndorf and Flanagan Wealth Mgmt.Wealth management servicesControl Jiu-Jitsu/MMAJiu-Jitsu/MMA Training in Melbourne, FLCounter Strike TacticalBest Little Gun Store in Melbourne, Florida! Veteran Owned and Operated 321-499-4949Go2 WeaponsManufacturers of AR platform rifles for military and civilian. Veteran Owned and OperatedQuantified PerformanceQuantified Performance, LLC is focused on building safe, high performing keepers and bearers.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showGiveSendGo | Unconstitutional 2A Prosecution of Tate Adamiak Askari Media GroupBuy Paul Eberle's book "Look at the Dirt"Paul Eberle (lookatthedirt.com)The Deadly Path: How Operation Fast & Furious and Bad Lawyers Armed Mexican Cartels: Forcelli, Peter J., MacGregor, Keelin, Murphy, Stephen: 9798888456491: Amazon.com: BooksVoice of the Blue (buzzsprout.com)
Brewing with intention, what does that mean? Well, it can mean many things from brewing beers that challenge creative thinking to creating a welcoming space full of options for beer loving patrons to brewing beers that make the brewer happy and fulfilled. In 2025, toeing the line between customer wants and brewer's passion can be a challenge. How do breweries do what they want while also running a business? We talk to three different breweries about what this phrase “brewing with intention” means to them and how they approach their business, their brewing and their place in the beer world in modern times.This Episode is Sponsored by:Brewery Branding Co.Since 2009, Brewery Branding has been crafting merch that helps breweries thrive.They're born and raised in Portland, Oregon, giving them front row seats to the craft beer revolution and inspiring them to serve as your industry ally for everything branded: apparel, headwear, drinkware, and all the “wouldn't it be cool if…” ideas you can dream up. Brewery Branding has been there, done that, and made the t-shirts to prove it. Brewery Branding didn't rise to the top by being just another supplier; they're your merch mercenaries ready to get in the trenches with you. Their expert design team, online stores, warehousing, and fulfillment services are here to make your life easier—and your custom goods more profitable than painful.Whether you're refreshing your retail space, gearing up for festival season, or launching a new product in retail, Brewery Branding delivers custom goods that are on-trend, on-brand, and ready to succeed. From the smallest batch to the biggest order, nothing gets them more excited than raising a glass to your success. Westchester County Craft Beverage TrailReady to taste your way through one of New York's most exciting craft beverage destinations? Head to Westchester County in the scenic Hudson Valley, where more than 23 breweries, distilleries and cideries are pouring up local flavor in every glass. Get started with the Westchester County Craft Beverage Trail free digital passport that makes exploring easy (no app download required). Just check in at participating locations to earn points and prizes, all while enjoying a taste pour. Use the passport to tag your favorites and discover new hop spots like Broken Bow Brewery in Tuckahoe, Captain Lawrence Brewing Company in Elmsford, Hardscrabble Cider in North Salem and River Outpost Brewing Company in Peekskill—and many more!Sierra Nevada Brewing Co.Sierra Nevada Brewing Company, where trailblazing runs in the family. From crafting a movement with their iconic Pale Ale, to taking the IPA haze craze nationwide with Hazy Little Thing – it's an adventurous spirit you can taste in every sip. Find your next favorite beer wherever fine beverages are sold. With new brews for every season, there's always something to discover. Sierra Nevada Brewing Company. Still Family-Owned, Operated & Argued Over.Hosts: Em Sauter and Don TseGuests: Cody Martin, Patrick Leonard, Chris BettsSponsors: Brewery Branding, Sierra Nevada Brewing Co., Westchester County Craft Beverage Trail, All About BeerTags: InnovationPhoto: John HollThe following music was used for this media project:Music: Awesome Call by Kevin MacLeodFree download: https://filmmusic.io/song/3399-awesome-callLicense (CC BY 4.0): https://filmmusic.io/standard-licenseArtist website: https://incompetech.com ★ Support this podcast on Patreon ★
In this episode of Owned and Operated, we shift focus to a critical yet often overlooked pillar of business success: leadership development and management training. With insights from Amir of Snowball Industries, we dig into how identifying and nurturing potential leaders is foundational to scaling tier two and tier three service businesses.The discussion explores the evolution from technical expertise to soft skills as the driving force behind effective leadership. We unpack the core values that matter most—empathy, urgency, financial intelligence, and humility—and how they shape team culture, performance, and long-term growth. John and Amir also examine structured training programs, peer learning opportunities, and practical management tools that enable owners and operators to build sustainable, high-performance teams.For anyone acquiring or operating in remote and niche sectors like HVAC or turf installation, this conversation delivers actionable insight into creating a leadership framework that fuels operational excellence and employee retention.
Victoria Rose,who is a British surgeon currently working in Nasser Hospital in Gaza. In the Nasser hospital she works alongside Palestinian doctor Alaa Al Najjar who lost nine of her ten children in an israeli airstrike in Gaza on Friday and whose husband and surviving 11 year old son are currently being treated by Dr Rose and her colleagues.
In this episode of Owned and Operated, we dive into how the team is leveraging Contractor Commerce to bring e-commerce to the trades. From selling water heaters online to experimenting with lead conversion strategies, the hosts explore what it looks like to run an online storefront for big-ticket home service items like HVAC systems and home generators.They break down the full journey—from initial impressions and setup to real-world implementation—and share the ups and downs of paid ad campaigns, membership features, and online payments. Plus, they speculate on how consumers may shift toward buying home services online and what they're doing to stay ahead of the curve.Whether you're curious about tech integrations or looking to streamline your sales funnel, this episode is full of firsthand insight into launching an e-commerce experience in the home services space.
There was a time when host Raheel Ramzanali celebrated every birthday at Whataburger with a patty melt. But now, as the Texas legend marks its 75th anniversary, he swears it's just not the same. So, he's talking to Omar Gallaga, an independent Texas-based writer, about whether Whataburger has changed since it was bought by a Chicago company in 2019 and went national. Plus, we'll hear from some loyal fans and their favorite memories. Stories we talked about on today's show: What happened to Whataburger? Whataburger brings back two menu favorites for its 75th anniversary celebration The Texanist: How Can Whataburger Say That It's Still “Family Owned and Operated”? Learn more about the sponsors of this May 21st episode: Contemporary Arts Museum Houston Texas Monthly Taco Fest Buffalo Bayou Partnership Visit Boerne Looking for more Houston news? Then sign up for our morning newsletter Hey Houston Follow us on Instagram @CityCastHouston Don't have social media? Then leave us a voicemail or text us at +1 713-489-6972 with your thoughts! Have feedback or a show idea? Let us know! Interested in advertising with City Cast? Let's Talk! Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of Owned and Operated, we sit down with AJ and Noah—the powerhouse founders behind Premier Home Pros—to reveal how they scaled their home services business from $0 to a projected $174 million in just three years.Launched from a dining room table in 2022, AJ and Noah built a home improvement juggernaut using proven sales systems, smart team building, and bold marketing strategies that fueled rapid growth. But their journey wasn't without hurdles. From expensive ad failures to tough people problems, they open up about what it really takes to scale at lightning speed.Whether you're aiming to grow your home services company, lead a larger team, or implement repeatable growth systems, this episode is packed with actionable insights, operator-tested frameworks, and real-world strategy breakdowns.
The device constructed by Maiman used a small rod of synthetic ruby crystal, surrounded by a helical flash lamp that provided the necessary energy to excite the atoms within the ruby, and is often seen as the start of the 'laser ...
Don't Fall for the Buyer's Trap: Why No-Marketing Businesses Aren't Easy Wins In this episode of Jackquisitions, we dive into a common pitfall many first-time buyers fall for—the belief that a business with little or no marketing is a “goldmine” just waiting to be unlocked. Spoiler: it's not that simple. Using the tongue-in-cheek example of an underwater basket weaving business, we break down the real costs of building out a marketing engine from scratch.Jack unpacks the "buyer's trap": the dangerous assumption that adding marketing will instantly generate revenue. In reality, successful marketing requires time, capital, and deep strategic focus—and that investment often erodes the profit margins buyers were initially excited about. Instead of chasing fixer-uppers, Jack recommends targeting businesses with established marketing systems already in place. It's about buying stability, not a project.Whether you're just starting your acquisition journey or knee-deep in LOIs, this episode is a must-listen for anyone looking to grow through home service business acquisitions without overextending financially.
John teams up with Sam Preston, CEO of Service Scalers, to break down the exact marketing strategies that move the needle for home service businesses. Whether you're HVAC, plumbing, or any trades business, you'll learn how to prioritize channels that capture demand today—before wasting money on ones that might (or might not) pay off later.Struggling to turn marketing dollars into real leads? This episode is your blueprint.From real-world wins to costly missteps, John and Sam unpack where most businesses go wrong—like blowing budgets on flashy billboards while ignoring Google Ads, LSAs, and SEO. This isn't theory; it's a tactical deep dive grounded in what's actually working right now.
The craft beer industry owes much of its success to the modern IPA. While IPA is a historic beer style, it has exploded in popularity in the last few decades, spawning new interpretations of the style. West Coast. East Coast. Double IPA. White IPA. Black IPA. Cold IPA. New England. Sour. Wild. And many, many others.Does “IPA” mean anything anymore? If it does, what motivates a brewer to push the limits of what IPA is and can be? How do brewers think about IPA recipes, especially when redefining it?Guests:Diana Locatelli was born and raised in Cedarburg, Wisconsin, and from there went out to Boulder to study Environmental Engineering at the University of Colorado. Having fallen in love with Colorado, one thing she could not ignore was the local beer scene. At some point after graduating, Diana got herself a homebrew kit along with some buddies, and that's where she really sunk her teeth in. From that point on, it became a major focus for her anywhere she went and Diana just loved seeing what a new city had to offer in the beer world. She got inspired to see if it was something she could make a career of, and lo and behold, she landed herself a job as an assistant brewer at Oskar Blues, where she brewed for about 4 and a half years. From there, Diana moved to Odell Brewing Company, where she spent another almost 5 years. After that, Diana picked up everything she could from those experiences with experienced breweries, and found an opportunity to move back to the homeland in Wisconsin where she started at Hinterland Brewery, which turns 30 this coming May. She became the head brewer at the beginning of the year, and has been continuing the learning journey! Diana loves hops and all things IPA. In her free time, Diana loves to camp, play soccer, watch football, and hang out with her two dogs. Alexandra Nowell has been in the brewing industry for over 15 years. She is the Co-founder and Brewer at Mellotone Beer Project in Cincinnati, Ohio and Technical Brewing Advisor for CLS Farms in the Yakima Valley. Alexandra's love of beer and inspiration for brewing is found in the roots of the recipe, where she strikes a balance between science, art, and intention. Over the course of her career, Alexandra has taken a special interest in the raw ingredient supply chain, with a focus on the crucial relationships linking brewers, growers, brokers, all facets in between, and how that plays out to create the highest quality beer possible.Natalie Rose Baldwin is the brewmaster at lager-focused brewery Wayfinder Beer in Portland, Oregon. She worked as a research and development brewer at Breakside Brewery from 2017 to 2023, and has been brewing since 2014. Natalie's brewing interests vary with a predominant focus on esoteric lagers, hop and malt innovation and specialty beers using seasonal flowers, tea, spices, and fruit. Natalie is a professional judge at the Great American Beer Festival and the World Beer Cup as well as other international competitions. She works with the Oregon Brewers Guild Diversity and Equity Committee, was a Pink Boots Portland Chapter co-leader, and was the recipient of a Pink Boots scholarship in 2018. Outside of work, Natalie enjoys traveling, backpacking, baking, and forever frolicking in fields of flowers with her dog Beef.This Episode is Sponsored by:Brewery Branding Co.Since 2009, Brewery Branding has been crafting merch that helps breweries thrive.They're born and raised in Portland, Oregon, giving them front row seats to the craft beer revolution and inspiring them to serve as your industry ally for everything branded: apparel, headwear, drinkware, and all the “wouldn't it be cool if…” ideas you can dream up. Brewery Branding has been there, done that, and made the t-shirts to prove it. Brewery Branding didn't rise to the top by being just another supplier; they're your merch mercenaries ready to get in the trenches with you. Their expert design team, online stores, warehousing, and fulfillment services are here to make your life easier—and your custom goods more profitable than painful.Whether you're refreshing your retail space, gearing up for festival season, or launching a new product in retail, Brewery Branding delivers custom goods that are on-trend, on-brand, and ready to succeed. From the smallest batch to the biggest order, nothing gets them more excited than raising a glass to your success. RahrBSGNeed ingredients and supplies that deliver consistent, high-quality beer? RahrBSG has you covered. From hops to malt to yeast to unbeatable customer service, we are dedicated to your success. RahrBSG—Ingredients for Greatness.Westchester County Craft Beverage TrailReady to taste your way through one of New York's most exciting craft beverage destinations? Head to Westchester County in the scenic Hudson Valley, where more than 23 breweries, distilleries and cideries are pouring up local flavor in every glass. Get started with the Westchester County Craft Beverage Trail free digital passport that makes exploring easy (no app download required). Just check in at participating locations to earn points and prizes, all while enjoying a taste pour. Use the passport to tag your favorites and discover new hop spots like Broken Bow Brewery in Tuckahoe, Captain Lawrence Brewing Company in Elmsford, Hardscrabble Cider in North Salem and River Outpost Brewing Company in Peekskill—and many more!Sierra Nevada Brewing Co.Sierra Nevada Brewing Company, where trailblazing runs in the family. From crafting a movement with their iconic Pale Ale, to taking the IPA haze craze nationwide with Hazy Little Thing – it's an adventurous spirit you can taste in every sip. Find your next favorite beer wherever fine beverages are sold. With new brews for every season, there's always something to discover. Sierra Nevada Brewing Company. Still Family-Owned, Operated & Argued Over.Hosts: Don Tse and Em SauterGuests: Alexandra Nowell, Natalie Rose Baldwin, Diana Locatelli Sponsors: Brewery Branding, Sierra Nevada Brewing Co., RahrBSG, All About BeerTags: IPAPhoto: John HollThe following music was used for this media project:Music: Awesome Call by Kevin MacLeodFree download: https://filmmusic.io/song/3399-awesome-callLicense (CC BY 4.0): https://filmmusic.io/standard-licenseArtist website: https://incompetech.com ★ Support this podcast on Patreon ★
Struggling to find great technicians or keep your best employees around? This episode is your playbook.We break down battle-tested recruiting strategies that helped scale real home service businesses—from plumbing and HVAC to general trades. You'll learn how to treat recruitment like a sales pipeline, maintain momentum year-round, and create a company culture that people want to be part of.This episode goes beyond theory. From incentive trips and performance bonuses to sharp branding, upgraded vehicles, and custom dashboards, you'll hear exactly how to build an environment that attracts and retains top-tier talent.
Send us a textFrom taxpayer-funding of civilian disarmament cartels like Everytown, Giffords etc. via a massive money-laundering scheme, to broad-scoped red flag laws in Michigan (where red flag laws are being filed against children as young as six so the government can take the parents' guns), Royce shreds it all and exposes the treasonous assaults on the right of the People to keep and bear arms.The Anti-Gun Shell Game: How Your Tax Dollars Were Used Against You Sicarios Gun ShopFirearms, Accessories, Ammo, Safes, and more!The Gun Site9-Lane 25 yard indoor Shooting Range, Gun Store, Training classesWJS GunsGun and Outdoor Shop, ammo, accessories, fishing tackle, moreFreedom GunsFirearms, Ammunition, Accessories, Training classes SHOOTINGCLASSES.COMOnline business operations platform for firearms instructors, trainees, and Shooting RangesControl Jiu-Jitsu/MMAJiu-Jitsu/MMA Training in Melbourne, FLGlover Orndorf and Flanagan Wealth Mgmt.Wealth management servicesThe American Police Hall of FameMuseum and Shooting Center (open to public), Law Enforcement and Civilian TrainingCounter Strike TacticalBest Little Gun Store in Melbourne, Florida! Veteran Owned and Operated 321-499-4949Go2 WeaponsManufacturers of AR platform rifles for military and civilian. Veteran Owned and OperatedEar Care of MelbourneNeed hearing aids? Go to the audiologists that gave Royce his hearing back!Quantified PerformanceQuantified Performance, LLC is focused on building safe, high performing keepers and bearers.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showGiveSendGo | Unconstitutional 2A Prosecution of Tate Adamiak Askari Media GroupBuy Paul Eberle's book "Look at the Dirt"Paul Eberle (lookatthedirt.com)The Deadly Path: How Operation Fast & Furious and Bad Lawyers Armed Mexican Cartels: Forcelli, Peter J., MacGregor, Keelin, Murphy, Stephen: 9798888456491: Amazon.com: BooksVoice of the Blue (buzzsprout.com)
I've always loved trains, whether they were my childhood model trains or real trains, trains have been an adventure for me all of my life, so it was only natural for me to take the auto train to Florida for a visit with the grand-kids. Traveling on the Auto Train offers a unique and convenient way to explore the East Coast of the United States without leaving your car behind. Operated by Amtrak, the Auto Train runs nonstop between Lorton, Virginia, just outside Washington, D.C., and Sanford, Florida, near Orlando, allowing passengers to relax in comfortable accommodations while their vehicles are safely transported in specialized rail-cars. The Auto Train combines the freedom of a road trip with the comfort of rail travel...no traffic, no overnight driving, and plenty of time to unwind. Fortunately my wife Sarah is an experienced travel agent and she was the one who booked this trip. Using my old iPhone I recorded some of the more interesting moments starting with getting there.
Looking to break into the home service industry through business acquisitions? In this episode of Jackquisitions, we sit down with Elias Yusef, a 24-year-old entrepreneur who's quickly making a name for himself by acquiring and scaling blue-collar service businesses. Based in Denver, Colorado, Elias shares how he transitioned from selling appliances to owning a fast-growing plumbing company, using creative deal structures and relentless outreach to land his first acquisition. His story offers a blueprint for aspiring entrepreneurs who want to grow through home service business acquisitions and enter the trades without large upfront capital.Elias walks us through how he sourced deals through cold calling, built a team of experienced operators, and executed a management services agreement (MSA)—a unique acquisition model that minimizes financial risk while maximizing upside. With ambitious plans to hit a $10 million revenue run rate by the end of the year and scale to $27 million, Elias reveals his playbook for growth through acquisitions, operational excellence, and mentorship from seasoned industry professionals.
Curious how AI is transforming the way home service businesses handle customer calls and convert leads? In this episode of Owned and Operated, John sits down with Rafi, from Avoca—an innovative voice AI platform purpose-built for the trades. Together, they dive deep into how AI is reshaping call center operations, reducing reliance on human CSRs, and boosting conversion rates across the board.From 24/7 call answering to real-time customer interaction, Avoca is helping businesses from $2M to $100M scale more efficiently while cutting costs and minimizing lost leads. Rafi shares the strategy behind successful AI implementation, stressing the importance of starting small, refining workflows, and scaling with confidence.Plus, we explore other high-impact AI tools for home service businesses, like in-field technician coaching and automated dispatching—offering a glimpse into the future of operational excellence in the trades.
Want to grow and scale your plumbing business with proven strategies for sales, operations, and fulfillment? In this episode of Owned and Operated, we break down exactly how to build a successful plumbing company—from optimizing pricing structures and boosting conversion rates to training teams and improving customer experience. Hosts John Wilson and Jack Carr share their real-world experiences growing a profitable plumbing business, revealing hard-won lessons and key tactics that drive sustainable growth in the home service industry.Whether you're a plumbing business owner, contractor, or service entrepreneur, this episode is your go-to guide for mastering plumbing sales, improving operational efficiency, and setting up systems for long-term success. We cover essential topics like lead generation, sales funnels, service fulfillment, and the importance of dedicated sales and installation roles. Plus, we take you behind the scenes of our own journey—building a professional studio and reflecting on the realities of growing both a service business and a brand.