Podcasts about child support services

Join us for this year's NCSEA Policy Forum, happening Jan. 30th –Feb. 1st in Washington, DC! Hosted by Mariellen Keely, this episode features special guests and Policy Forum Co-Chairs, Trish Skophammer and Carla West. Trish, Director of Child Support Services in Ramsey County, MN, brings over 27 years of experience in child support evolution. Carla, Division Director for Human Services in North Carolina, shares insights from her 28-year career spanning multiple states and roles. With the theme "Holistic Changes: Continuing to Build a Program That Serves Families," the forum will explore innovative strategies, impactful policies, and the future of child support services.

Sovereign Citizen Ideology – do you want to learn more?  If so, listen to this week's informative conversation hosted by Emily Jernigan of the California Department of Child Support Services and Pat O'Donnell of YoungWilliams.  Their guests include Christina Eigel, Project Manager, El Paso County, Colorado, Young Williams, Nick Palos, Support Magistrate, Kings County Family Court in New York and Jeffrey Schroer, Chief Attorney, Kern County, CA, Department of Child Support Services.   They share their knowledge and experience ensuring all child support program participants are treated fairly and equitably under the laws and regulations which govern the child support program.  It is a discussion you will not want to miss!

This week, NCSEA on Location features a discussion with Erica Thornton, Policy and Paternity Unit Manager, Division of Child Support Services, Georgia Department of Human Services. Hosted by Pat O'Donnell of YoungWilliams in Illinois and Brandi Gallebo, Frankin County Child Support Enforcement Services in Ohio, the conversation focuses on the collaboration between the Georgia Division of Child Support Services and the State Office of Vital Records to establish paternity at the time of birth.  Listen as Erica describes how the program operates and the benefits each of the program's stakeholders have realized.

On this week's On Location episode, Pat O'Donnell of YoungWilliams (Illinois) and Brandi Gallebo of Franklin County Child Support Enforcement Agency (Ohio) host a conversation with Kristen Mindus and Taryn Aguon from the Placer County Department of Child Support Services located in the greater Sacramento, California area.  Join the discussion about these NCSEA 2024 Howard G. Baldwin and New Leader Scholarship Awardees.  Listen as Kristen and Taryn describe their career journeys, their goals, priorities and most importantly, their favorite foods.   As a bonus, you will also hear a couple of person-on-the-street interviews, recorded at the 2024 NCSEA Leadership Symposium in Detroit, Michigan.

Coming to you from various locations in California, and from Ohio, join Emily Jernigan (California Department of Child Support Services) and Brandi Gallebo (Franklin County, Ohio Child Support Enforcement Agency) as they host today's program.  They welcome Matt Klutz (CEO, founder of Therapon Redding) and Laura Van Buskirk (IV-D Director of Placer County Child Support).  Together they have a conversation about organizational leadership and the part leaders play in creating healthy organizations.  They share about who they are, and where their journeys have led them.  They talk about what is organizational culture, why is it important, and how it really affects the retention of an organization of an agency.  They also discuss how leaders set the tone and drive the culture in an organization, and the difference between organizational leadership and traditional management.  Gain some practical tips as they provide what child support leaders can do to enhance or even learn leadership skills that they are talking about. https://www.theraponredding.com/  

Today's episode comes to you on location from various places in California, New York, Tennessee, Washington DC, and Anchorage, Alaska.  On today's show, Veronica Riley and Tim Lightner lead a conversation off past and current commissioners from the Federal Office of Child Support Services.  They share their perspectives and their reflections of NCSEA over the years.  Our guests include Dr. Sherri Heller, Margot Bean, Vicki Turetsky, Scott Lekan, and Tanguler Gray.  Truly a unique experience to have all these people in one place!

Today's program comes to you from Virginia and California.  Join Emily Jernigan (Regional Administrator for the California Department of Child Support Services) and Mariellen Keely (Grants and Initiatives Consultant Senior, Virginia Child Support) as they host today's episode.  They welcome David Kilgore (Director), Justin Freitas (Deputy Director), Catherine Manzano (Chief Information Officer) and Sidney Burt (Strategic Communication Manager) – all with the California Department of Child Support Services.  Get to know them:  their history and what got them started in the child support program.  They talk today about California's former assistance arrears pass-through in their state:  what it is, the recent change, why the shift, and who it impacts.  They also discuss policy perspectives, messaging campaigns, and how it was implemented – including some advice for other states. 

Tim Lightner (co-chair of this year's NCSEA Communication's Committee, and coming to you from Anchorage, Alaska) and Mariellen Keely (Virginia Child Support, and from Crozet, Virginia) welcome a conversation about domestic violence, and what functionality a child support system should include as many states are going through system modernization.  They welcome their guests, Jonell Sullivan (Management Consultant with Public Knowledge) as she makes her On Location debut, along with Michael Hayes (Federal Office of Child Support Services) as he returns to the On Location studio.    The discussion centers around what is needed, and important to protect domestic violence survivors, and what can help and what can harm within a child support program's system.  They offer up suggestions that are worth taking note.  Listen also as Jonell and Michael share their history in the program, and how they ended up in child support.   

Today's podcast is hosted by Pat O'Donnell (of YoungWilliams and coming to you from Illinois).  She is joined by Matt Brega (Assistant Director and Supervising Attorney, Contra Costa County Department of Child Support Services), Lori Cruz (Director, Contra Costa County Department of Child Support Services), Corri Flores (Director –Government Affairs Wage Garnishments Compliance & Shared Services at ADP), and Robyn Large (of the Federal Office of Child Support Services; based in South Carolina).  They have an engaging conversation focusing on the National Medical Support Notice (NMSN):  the benefits, frustrations, challenges and obstacles.  Listen as they touch on the history and processes, and why awareness and education is the key for understanding to assist the families in the child support program with the medical support they deserve.

This week's episode of On Location comes to you from Michigan and Virginia. Join Mariellen Keely (Grants & Initiatives Consultant Senior, Division of Child Support, Virginia Department of Social Services) as she hosts today's program. Mariellen welcomes April Williams (Navigation Program Manager of the Michigan Department of Health and Human Services/Child Support pilot program – Navigation Program Services) and Julie Vandenboom (Michigan Office of Child Support, Program Re-engineering Specialist, who talk about their article in the January issue of the Federal Office of Child Support Services' (OCSS) Child Support Report.  Hear about how they each got involved in the child support program and roles they have held. Learn what they are doing now with the new Michigan Navigator Program, and what it entails.

This week's episode of On Location is coming to you from across the country:  Louisiana, Michigan, California, and Alaska. Join co-hosts Tim Lightner (co-chair of this year's NCSEA Communications Committee, and coming to you from Anchorage, Alaska) and Emily Jernigan (Regional Administrator, Southern Region for the California Department of Child Support Services). Together they host Konitra Jack (Director, Louisiana Child Support Enforcement Services in Baton Rouge, Louisiana) and Sharon Pizzuti (Vice President, Courtland Consulting in East Lansing, Michigan). They have a conversation about an amazing event coming up in August:  the 2024 NCSEA Leadership Symposium in Detroit, Michigan. Learn about the “heart and soul” of this year's symposium, what's in store, and how to get registered. Find out about a community service project for attendees, and a celebration of NCSEA's 50th birthday. Discover what to see and do in the host city, and where to find some of the best and unique places to eat. https://www.ncsealeadershipsymposium.org/

Today's program comes to you from Michigan, Iowa, California, and Alaska.  Tim Lightner (co-chair of this year's NCSEA Communications Committee -- and coming to you from Anchorage, Alaska) and DeAnna Rice (Administrative Assistant to Director David Kilgore of the California Department of Child Support Services) team up to co-host today's podcast.  They welcome two new guests, Kelly Micka (Director, with Alvarez & Marsal), and Paul Gehm (of the Michigan State Courts).   Join them as they talk about NCSEA Policy and Government Relations' subcommittee, Emerging Issues and Leading Practices, and learn about the benefits that the NCSEA membership has from this committee.   Get to know Kelly and Paul as they talk about their involvement with the child support program, how they got started, where their journey has taken them, and their own contributions to NCSEA.

“Membership has its privileges” is an advertising slogan made famous by American Express.  The implication, of course, was that rewards and other things were available only through membership.   So, if you wanted to get in on the rewards, you had to be a “member.”  Today's episode is co-hosted by DeAnna Rice (Administrative Assistant II, Office of the Director, CA Department of Child Support Services) and Tim Lightner (co-chair of this year's NCSEA Communications Committee and coming to you from Anchorage, Alaska).  They welcome a conversation with Linda Rhyne McKinley (Management Consultant with Public Knowledge) and Corri Flores (Director-Government Affairs Wage Garnishment Compliance & Shared Services with ADP). They talk about what services are available to NCSEA members, including resources, publications, web talks, job boards, and more.  Learn also about member discounts to NCSEA conferences.   This week's program comes to you from North Carolina, Wisconsin, California, and Alaska, and also features Chris Wood (NCSEA Executive Director), as he talks to Trina Schuyler (of the Oneida Nation, Wisconsin), and also Kathie Bohacek (Assistant Director, San Joaquin County DCSS) as they talk about their 2024 Policy Forum experience. 

Today's podcast comes to you from California and Ohio.  Join Emily Jernigan (Regional Administrator, Southern Region for the California Department of Child Support Services) and Brandi Gallebo (Manager with the Franklin County, Ohio Child Support Enforcement Agency) as they co-host today.  They welcome Laura Van Buskirk (Director, Placer County, California Department of Child Support Services) and Kim Newsom Bridges (Sr. Director, Child Support Solutions, Conduent; based in Ohio).  Laura and Kim talk about their journeys and their career paths.  They have a conversation about leadership, why it's important to lead, and how to develop your leadership skills.  Listen as they share their leadership philosophies and perspectives.

Today's program comes to you from Chicago, Illinois; Heidelberg, Germany; Victoria, British Columbia, Canada; and Rancho Cordova, CA.  Join Pat O'Donnell (YoungWilliams) as she hosts Thomas Meysen (SOCLES International Centre for Socio-Legal Studies), Hannah Roots (Hannah Roots Law) and Kirsten Erickson Donadee (Chief Deputy Director, CA Child Department of Child Support Services).  They have a robust discussion of international child support, including payments, OCSS forms system for Convention cases, obstacles, issues and how to succeed.  They also engage in talking about lessons learned, and where to find resources.

Today's episode comes to you from Washington DC and Alaska, where Tim Lightner (from Anchorage, Alaska) hosts Raghavan Varadachari from the Federal Office of Child Support Services (better known as OCSS). He is joining us to have a conversation about the future of child support systems – a topic of interest to many in the child support community -- and give a little more understanding, including a perspective from the Federal Office.  Listen to the conversation as they talk about where the child support systems started, where it has progressed, and where it is likely headed.

David Kilgore serves as the Director of the California Department of Child Support Services. At a recent Western Intergovernmental Child Support conference, David participated in a session called “the World Café”. At this session, the audience could choose various tables around the room where a discussion leader would talk to them about an innovative, or sometimes controversial topics related to the Child Support Program.    David led the table discussing something he's been working on in California for quite a while; enhancing Self Service options for people. Of course, this leads to all kinds of other issues, like public awareness of the program, how to address the needs of families in the context of what is required, and how this might lead to a more effective and more successful program overall.   So on today's show, we dig a little deeper into the subject of self service, and explore some really interesting ideas.

Today we are coming to you from South Carolina/Washington DC, Illinois, California, and Alaska.  On Location is pleased to present episode three in our series designed to help employers engage with the child support program and provide required information that is so vital in providing child support funds to families.  Our focus in this discussion is lump sum wage withholding and reporting.  Joining us to help navigate this sometimes-complex topic are Corri Flores, Director –Government Affairs Wage Garnishments Compliance & Shared Services at ADP and Robyn Large of the Federal Office of Child Support Services.  Tim Lightner of CGI Technologies and Solutions and Pat O'Donnell of YoungWilliams co-host this week's conversation. 

Coming to you on location from Washington D.C., California, and Alaska.  Join Emily Jernigan (California Department of Child Support Services) and Tim Lightner (CGI Technologies and Solutions, Inc.) as they welcome back Tom Joseph (Paragon Government Relations) to the podcast.  Listen as Tom gives current updates on what is occurring on The Hill, from a new Speaker of the House, to bills and legislation, including administrative and legislative movement on the IRS and FTI issue and the current extension to 2024.  Tom provides information and context for what is happening in our Federal government and tells what might be expected.

Coming to you from Georgia, Illinois, and Ohio, Pat O'Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services, host a conversation with Liz Schriber, the 2023 Emerging Leader Awardee.  Liz is the Strategic Performance Planning Manager for the Georgia Department of Human Services (DHS) Division of Child Support Services.  Learn how Liz uses data to help inform decision making within the child support team and continuously impacts and improves services to Georgia families. 

This episode of On Location, is hosted by Pat O'Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services and features a conversation with the NCSEA 2023 Innovative Partnership and Collaboration Awardee.  Yemane Weldu, Ami Gomez and Andee Monexay represent the team of people within the San Diego County Department of Child Support Services who created and implemented the initiative for Justice Involved Parents and Children (JIPC).  Listen as they describe their mission, their passion for their work,  and the impressive results that they and their program deliver to individuals and to their families.

Today's episode comes to you from Indiana, California, and Alaska.  Join co-hosts Tim Lightner (CGI Technologies and Solutions, Inc.) and DeAnna Rice (California Department of Child Support Services) as they welcome Adam Norman (the IV-D Director of the Indiana Child Support Bureau).  Get to know Adam as he talks about how he got involved in child support, the structure of Indiana's state program, and his responsibilities as the Director.  He talks about the importance of collaboration as well as relationships within the program.  Listen as Adam discusses his views and experiences with project management, policy work, and even what catches his interest during his “off the clock” time. 

Do you want to start a business and are looking for tips on how to succeed? Are you a business owner that feels that your business needs more focus? Then this week's podcast episode is for you. Tune in as Emmanuel Verduzo, the Co-Founder & CEO of Ageless Fitness, shares his story sprinkled with tips he's learned along the way about how to be successful. Emmanuel is CEO and co-founder of Ageless Fitness Corp. Owner/investor of 5 startups specializing in the area of services for older adults. He draws on his experience from working in accounting for large corporations while attending college. Emmanuel is a strong business development professional with a Bachelor of Science (BS) focused in Business Administration and Management from California State University Bakersfield. After graduating in 2013, he developed his passion for helping others by becoming a social worker in Kern County under the Department of Child Support Services and was promoted to the Department of Human Services shortly after. Inspired by his father's entrepreneurial legacy, Emmanuel embarked on his journey as a homecare franchisee in 2014. As he fostered connections with medical professionals, he recognized the unmet needs of older adults in his community, spurring his decision to establish additional specialized services. Subsequently, he founded a non-emergency medical transportation company, introduced a clinical/functional/post-PT fitness program, and initiated the establishment of two nonprofit organizations focused on advocacy. With the immediate success of his adaptive fitness program for older adults, Emmanuel turned his exercise program into a franchise in 2020 and is now Ageless Fitness Corp. Ageless Fitness is a fitness franchise dedicated to promoting health, wellness, and vitality across all age groups.  With a focus on providing safe and welcoming fitness studios, Ageless Fitness offers a range of programs tailored to meet the unique needs and goals of individuals. Whether it's strength training, cardiovascular workouts, flexibility exercises, or functional movements, Ageless Fitness aims to help individuals improve their physical fitness, overall well-being, and quality of life.  They provide specialized programs for seniors, ensuring that aging adults can maintain an active and independent lifestyle. Through experienced staff and a supportive community, Ageless Fitness strives to create a positive and empowering fitness environment for people of all ages and abilities. Emmanuel's story in this week's episode will inspire you to grow your business - let's get hacking! Follow the Local Business Hacks podcast for more inspiring interviews, hacks, and insider secrets to help grow your business.

Today's episode comes to you from Georgia, Illinois, California, Alaska, and Virginia.   Mariellen Keely (VA Child Support) hosts some of her NCSEA podcasting peers from the Communication Committee and podcast Subcommittee: Adrienne Reddick (GA Division of Child Support Services), Pat O'Donnell (YoungWilliams), Emily Jernigan (CA Child Support Services), and Tim Lightner (CGI Technologies and Solutions, Inc.).  They meet up around the virtual roundtable and talk about their roles in child support, how they got involved in NCSEA On Location, and even some of their favorite things about podcasting. Listen as they encourage NCSEA members to get involved in volunteering on committees for the upcoming year starting September 1st, including this one!  Whether it be getting involved in podcasting for NCSEA or any other committee, please fill out the NCSEA Call for Volunteers by July 21, 2023:  https://www.surveymonkey.com/r/R75WGYJ

On today's program, Tim Lightner (CGI Technologies and Solutions, Inc.) in Anchorage, Alaska welcomes NCSEA Connects co-chairs Laura Van Buskirk (Director of Placer County Department of Child Support Services) and Kathie Bohacek (Child Support Program Manager/Outreach Coordinator for the San Joaquin County Department of Child Support Services).  They fill us in on what exactly is NCSEA Connects, how it got started, and their own involvement with this NCSEA member benefit.  Listen as they discuss the five different affinity groups that comprise NCSEA Connects, how any NCSEA member can tap into this resource (and how to become a member if you aren't one already).   You might even hearL Laura and Kathie share something about themselves that you might not know. If you're interested in joining one of the NCSEA Connects affinity groups, please visit the NCSEA website at https://www.ncsea.org/ncsea-connects/

Tanguler Gray serves as the commissioner of the Office of Child Support Services at the Administration for Children and Families within the U.S. Department of Health and Human Services.  Prior to her appointment in the Biden Administration in December 2021, Gray was a deputy commissioner in the Georgia Department of Human Services.  She previously served as the director for the division of child support services in Georgia, with over 26 years of leadership and child support experience there.  Gray has served as a member of the board for the National Child Support Enforcement Association, including president and secretary, and is serving a second term as a board member of the Eastern Regional Interstate Child Support Association. She graduated from Valdosta State University and has a daughter and a son.

On Location comes to you today from Georgia, Louisiana, Kansas, California and Alaska.  Tim Lightner (CGI) hosts Ashley Dexter (Deloitte Consulting), John Hurst (Assistant Deputy Commissioner for the Georgia Department of Human Services, Division of Child Support Services), Robbie Endris (Conduent) and Laura Van Buskirk (Director, Placer County, California Department of Child Support Services).   Join them for a conversation of one of NCSEA's premier events, NCSEA U:  it's origins, it's purpose, and its significance.  Find out about the 2023 NCSEA-U at the Leadership Symposium – the dates, the curriculum and the instructors.  Learn how to apply, and when applications are due.  Listen as our guests share about their journey within the child support program and with NCSEA U, and even learn something personal about each!   Check out the NCSEA website for more information:  https://www.ncsea.org/ncsea-u/  

Today's podcast comes to you from Shoreline, Washington; Sacramento, California; and Charlottesville, Virginia.  Mariellen Keely (VA Division of Child Support) hosts a discussion about the Section 1115 grants for the Intergovernmental Case Processing Innovation project which was awarded by the Federal Office of Child Support Enforcement (OCSE).  She is joined by Alexis Ramirez (California Department of Child Support Services) and Tom Atkinson Washington Division of Child Support).  They discuss what drew them into this federal demonstration grant, what were there favorite things about the project, and what their state implemented based on what they learned.  They also talk about if they did their own evaluation, or involved a vendor as part of the project.  Bonus:  hear who is the father of a wonderful three-year old! 

Coming to you on location from Virginia and California, join Emily Jernigan (California Department of Child Support Services) as she hosts Barbara Lacina Director, Virginia Child Support Enforcement) and David Kilgore (Director, California Department of Child Support Services).   They have a conversation focused on the National Child Support Market Research Survey that was recently launched.   Hear some of the preliminary findings that were discussed at the February 2023 NCSEA Policy Forum in Washington DC, and some thoughts about how to turn the trends around as they explore how the child support program will look in the future.   Listen as they discuss barriers to delivering services, shifting from mandated referrals to “selling” the child support product, and what has to change with the program's current philosophies. 

Today's edition comes to you on location from California and Illinois.  Co-hosts Pat O'Donnell (Vice President of Payment Processing for YoungWilliams) and Emily Jernigan (Regional Administrator for the CA Department of Child Support Services) host Mary Lawrence Jones (President and CEO of LTJ Executive Consulting).  They bring you another episode in a series focused on honing and enhancing professional development skills.  They have a conversation on active listening and the positive impact this skillset can have for child support professionals – for both speakers and listeners.

Cashin's Field, an affordable workforce housing project providing 51 units, is move-in ready after over a year of construction and development. KVMR's news intern, Julia Ggem, attended its housing tour on January 4th, 2023, and spoke with Director of Housing & Child Support Services, Mike Dent, about the details of this project and the potential for similar ones in the future.

Local news includes the DUI arrest of a Grass Valley City Council Member and a homicide in the Foresthill area of Placer County. Nevada County's Director of Housing and Child Support Services, Mike Dent, shares an update on the newest affordable housing community in Grass Valley. National Native News reports on the third edition of the Lakota Dictionary and the California Report returns to the scene of a blaze that decimated the historically black neighborhood of Lincoln Heights in Siskiyou County.

KVMR's Cláudio Mendonça reached out to Mike Dent, Nevada County's Director of Housing & Child Support Services for an update about the county's newest affordable housing community. 

California now has the most expansive record clearing law in the country. What does this mean for hundreds of thousands of the state's nonviolent offenders? The California Report has the details. Sierra Roots Cold Weather Shelter Volunteer Coordinator, Alice Johnson and Director of Housing and Child Support Services for Nevada County, Mike Dent, fill us in on local cold weather shelters. KVMR's Felton Pruitt brings you the latest Chamber Report.

Each year, On Location features “spotlight” interviews with individuals or program teams who have made significant contributions to the child support program. We come to you today from California, Ohio, and Illinois. In this podcast, Pat O'Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Agency co-host a conversation spotlighting the Contra Costa County, California Department of Child Support Services partnership, and collaboration with the East Bay Rubicon Mission initiative. Rick Alcantar and Lori Cruz, representing the Contra Costa County, California Department of Child Support Services are our guests today. Rick and Lori discuss how this partnership promotes the economic and social well-being of children, families, and communities to break the cycle of generational poverty. Partnering with community organizations is a powerful way to extend the reach and impact of child support programs while providing real benefits to families. Listen to learn more!

Today's episode comes to you from California, New York, and Tennessee. Veronica Riley (Assistant Director, San Joaquin County Department of Child Support Services) hosts former Federal Office of Child Support Enforcement Commissioners, Margot Bean (Managing Director for Deloitte Consulting) and Scott Lekan (Director of Business Development for GreenCourt Legal Technologies LLC). Listen as they give a behind-the-scenes look at what it's like to become the Commissioner, and the inter-workings of OCSE. Hear an engaging conversation as they talk about everything you wanted to know about the former child support commissioners but were too afraid to ask!

Today's episode comes to you on location from California and Illinois. Pat O'Donnell of YoungWilliams is your host for this important conversation about how Parenting Time Agreements impact the child support program. Our guest is Robert Harris, Supervising Child Support Program Attorney IV for the County of San Diego Department of Child Support Services. Robert has firsthand experience with the use of parenting time agreements and the positive impacts they can have on families participating in the child support program.

Today's episode comes to you on location from California and North Carolina. Veronica Riley (Assistant Director, San Joaquin County Department of Child Support Services) and Tammy Pearson (YoungWilliams) co-host Melissa Radcliff, the Program Director for Our Children's Place of Coastal Horizons in Durham, North Carolina. They discuss how communities can support children who have an incarcerated or returning from incarceration parent. They engage in a discussion about what it means for the child and their parent who's been incarcerated and who's now coming home. They talk about barriers to re-entry, re-establishing relationships, what the concerns are about child support, and what child support professionals should know about incarcerated parents and children of incarcerated parents.

Host: Jesse Baalman Guest: Danae Derryberry Date: 8/18/22

Coming to you from California and Illinois, Pat O'Donnell of YoungWilliams hosts the first in an On Location series dedicated to Professional Development. The guests for this podcast are Laura Van Buskirk, Director, Placer County, California Department of Child Support Services and Kathie Bohacek, Child Support Program Manager/Outreach Coordinator for San Joaquin County, California Department of Child Support. This podcast is dedicated to the Power of Empathy. Laura and Kathie talk about the use of empathy as a tool in our professional interactions as we all strive to be the best we can be. For more information on the Power of Empathy, watch the NCSEA Web Talk, “Empathize with Purpose” (February 2022). NCSEA members can access the web talk by logging in to their NCSEA account and visit the NCSEA Web Talk Library.

Coming to you from on location in Georgia and Alaska, Tim Lightner (Alaska CSSD) hosts John Hurst, the Assistant Deputy Commissioner for the Georgia Department of Human Services, Division of Child Support Services. John talks about his role in the child support program, how he got his start, and his progress up the leadership ladder. John shares some of the things he is most proud of in the Georgia program, where it's heading and where it's growing. Some of you may have heard John during one of this year's Leadership Symposium's plenaries – Level Up Leadership: Transforming Your Leadership Path in Child Support.” Now listen as he shares more of the story.

On this episode, Maureen Leif welcomes 4 outstanding leaders answer questions on the topic of women in leadership. We feel so lucky to have interviewed Betsy C. Donat - Ardita, Vice President of Compliance at Everside Health, Kim Newsom Bridges, Director of Child Support Services at Conduent, Keri Batchelder Jacobs, Programs and Services Section Manager, Division of Child Support Services at Colorado Department of Human Services and Kristie Arneson, Senior Administrator, Economic Security Divsion/Wyoming IV-D Director at the Wyoming Department of Human Services. They talk about their leadership styles, how they have overcome obstacles and challenges during their career, and what advice they would give if they could talk to themselves at age 25. It's an insightful and interesting conversation, and we hope it will spur on more conversation for our listeners.

David Kilgore is a communicator. In leading his 600+ employees he spends a lot of time breaking down walls because he believes it is important to enjoy work while acknowledging the impact it has on the children and families of California. As the leader of the California Department of Child Support Services, he doesn't hesitate to jump into a project, roll up his sleeves and work side-by-side with people at all levels of the organization. Learn more about John's MasterClass.

This episode is hosted by Tim Lightner (Alaska Child Support Services Division) as he welcomes the immediate past-president and current president of our sister organization, the Western Intergovernmental Child Support Engagement Council, better known as WICSEC. Our guests includes Veronica Riley, who is the current president of WICSEC. Veronica is the Assistant Director for the Department of Child Support Services in San Joaquin County, California. Also on the program is Ellen Rutledge, who is the immediate past-president of WICSEC. Ellen is the Director of Professional Development for YoungWilliams. They talk about all-things WICSEC, including it's history, the recent 2021 Annual Training Conference; and how the organization supports the child support community.

In this episode, Pat O'Donnell wraps up her series on NCSEA's 2021 Leadership Awards. Coming to you from locations in San Diego, California and Chicago, Illinois, Pat O'Donnell (YoungWilliams) hosts a conversation with Robert Lafer (Chief Legal Counsel, San Diego Department of Child Support Services) on being awarded the 2021 NCSEA Outstanding Leader Award. They talk about Rob's ongoing and impactful accomplishments in the child support program; what led him to his current role; and transitioning to a balanced approach to help both parents support their children. They also talk about the innovations used in the child support program during this past, challenging year through the pandemic.

Our American States State agencies charged with ensuring that custodial parents collect child support face a daunting challenge. Census Bureau data indicates fewer than half of custodial parents receive their full support payments. Traditionally states have relied on civil contempt statutes to compel the noncustodial parent to pay up. But that process—which can result in onerous civil procedures and even jail time—often is unsuccessful and some research shows states can end up paying more to collect the payments than the custodial parent receives. On this podcast, Heather Noble, assistant director for the Arizona Division of Child Support Services, and Michael Hayes, an official with the federal Office of Child Support Enforcement, discuss a new procedural justice approach to child support that seeks to use principles such as respect, understanding and neutrality to increase the sense of fairness that parents feel in what is often a difficult process. While the project is not finished, they discussed what the data shows so far and the difference it appears to be making. They also explained the research that is the foundation of the approach, and the role legislatures can have in their states.         Resources Arizona Division of Child Support Services Office of Child Support Enforcement OAS Episode 146 Transcription Procedural Justice: Alternatives to Civil Contempt in Child Support Cases, NCSL LegisBrief

This episode comes to you from multiple locations in California and Colorado. Greg Wilson (Executive Director of the Child Support Director's Association (CSDA in California) and NCSEA member) has a conversation with Larry Desbien (Director, Colorado Child Support Services Division) and David Kilgore (Director, California Department of Child Support Services). The talk about what is a pass-through payment and how it works—including a historical perspective. Listen as they discuss pass-through's and what some states are doing differently to pass-through more child support collected directly on to the family.

(0:07) Introduction with Nathan Hartel (host) Deputy Director of Child Support Services. (0:57) Nathan gives an outline of Dr. Molly McCabe's background. (2:15) Nathan discusses to primary things Child Support Services does as part of a caseload 1 We establish court orders for child support and medical support,2nd we enforce orders. (4:29) Dr. McCabe discusses how her passion is driven by her family background she explains how her own father had a difficult childhood, but because he develops strong literacy skills he was able to pursue the life he wanted to live and that's what drove Dr. McCabe and all her work. (5:44) Nathan goes into as an agency how Child Support Services values the role parents play and how they strive to do their best. (7:16) Dr. Molly McCabe explains that ultimately the goal of the initiative for every single child in Riverside county has strong literacy skills develop by the end of 5th grade. (7:27) Defining literacy as the ability to read, write, speak, listen, and represent your thinking/ideas. (9:00) Dr. McCabe gives her top 5 examples of what families can do to support literacy development in children. 1) Create a love of reading, (11:34) 2nd example Family conversations (speaking & listening) (16:07) 3rd example Let them learn about things that they are curious about. (15:10) Nathans gives an example of how you can reinforce reading with your own children. (19:50) Dr. Molly talks about her 4th example of support literacy with children “find lots opportunities within your natural setting”, work on all literacy skills have routines (20:08) Using TV shows and movies to develop literacy (21:12) work on comprehension to develop literacy (23:28) 5th example of developing literacy skills Attend family literacy events and reach out to local libraries. (24:21) Nathan speaks on our 3 brand-new libraries in the county French Valley, Menifee, Desert Hot Springs. (25:58) What to do if your child's teacher says your child is behind. (27:30) Dr. Molly McCabe strongly suggests you ask for resources that the district and the schools have available to the parent. (28:00) If you have young children that are still learning to read use these resources (28:53) If you have older children you can use these resources to help with literacy. (30:57) Dr. McCabe says, “Don't try and do too much”. (31:56) How to respond to a child that just doesn't like to read. (33:28)” Give incentives” sometimes children just need a little incentive to engage. (35:38) Nathan shares the families we serve at Child Support Services. (36:44) Dr. Molly McCabe explains the important role our families play with their children in literacy. (29:02) Dr. Molly gives closing remarks with great resources for families on the Riverside County Office of Education web page. (39:36) Follow RCOE on social media Twitter: @rcoe, Instagram: riverside_coe. (40:36) How you request services and open a new case with Child Support Services.

The California Report takes us out to the ball game with a look inside Dodger Stadium's first full-capacity game since the pandemic began. We take a brief look at regional headlines and weather before our KVMR Evening News Chamber Report. Then, Felton Pruitt interviews Nevada County Director of Housing and Child Support Services, Mike Dent. We close with a commentary from Hollie Grimaldi Flores.

Today’s episode comes to you from Georgia and Alaska. Tim Lightner has a conversation with Wende Parker and John Strickland about what the Georgia Department of Human Services, Division of Child Support Services is doing with their Parental Accountability Court and Fatherhood programs. Hear about their successes, their passion, and their dedication. It’s a great opportunity to learn about interagency engagement and to know more about what NCSEA’s friends and members are doing in the Great State of Georgia!

Welcome to Season 3 Episode 2 of Riverside County Department of Child Support Services Coffee Break Podcast with our Host Nathan Hartel, Deputy Director of Programs and Operations. (.028) Why we talk, “all things child support”. (0.38) This episode is an “Espresso Shot”, quick, over fast but full of flavor and packs a punch! (1:03) Information about resources on our website. How to get to our general helpful resource page. This page offers information on a variety of other county departments and agencies that can assist you. (1:31) We have a new Job and Career Resources page which provides information on job opportunities, continuing education, GED prep program, apprenticeship, trade programs, truck driving, HVAC, other job and career resources, English as a second language, info on expungement of criminal record issues, citizenship, selective service, and military. (3.26) Riverside County Department of Child Support Services is here to support the community! (4:49) Again, go to RivCoDCSS.com to review the resource page on our website. (5:16) Check out our upcoming events! (5:21) How to subscribe to our podcast and find our past podcasts. (5:46) Tune in to find out about more services offered, who we are, what we can do for you, and info on opening a new case. (6:08) Information on the opening of the 2nd Saturday of the Month with virtual appointments. (6:41) Here are the ways to contact us by phone or by the website. (7:03) Information on our upcoming Virtual Workshop, April 8, 2021 – with our community partner “First 5”!

Pat O’Donnell of YoungWilliams sits down with a distinguished panel in today’s episode: Debra Barnes (IV-D Director, Wisconsin Bureau of Child Support), Wally McClure (Raven Wings Consulting, and former IV-D Director of Washington Division of Child Support) and Sharon Santilli (IV-D Director, Rhode Island Dept. of Human Services, Office of Child Support Services). They discuss child support awareness, a focus on families, and how the program has impacted their communities across the country.

This week's episode of Scam squad features special guest, Joni Maiden. Joni is now the director of Santa Barbara County's Department of Child Support Services and Co-chair of SB County's Census 2020 Complete Count Committee. Joni shares information about the census, which is conducted every 10 years. Anyone can go online to complete the census at www.my2020census.gov or English Speakers can call 844.344.2020, while Spanish speakers can call 844.468.2020. The U.S. Census is offered in 16 languages! The deadline for this year's census is September 30th, 2020. To report a scam or if you believe you have been scammed, call Vicki Johnson at 805.568.2442

Part two in our series on the COVID-19 crisis. Pat O’Donnell of YoungWilliams has a conversation with Larry Heyeck (Deputy Director of Legal for the New Mexico DHS/CSED), Wende Parker (Parental Accountability Court Manager, Georgia Division of Child Support Services), and Nicholas Palos (Support Magistrate, Kings County Family Court, New York). They discuss how their agencies have maintained and continued their vision of the child support program in the face of the COVID pandemic.

On today's episode, we are back with Eugeina Miller to talk to her about her current position as a Supervising Child Support Officer in California. We discuss how child support services operate, how she used her past basketball experience to get the job, why empathy is important when working with child support cases, how enforcement works, as well as how to learn what your options are in child support cases, and much more! If you would like further information, contact your local Child Support Services office, or look online for one in your area! For questions, comments, concerns, or support, follow the podcast on Instagram @the_get_rich_podcast, or email me at thegetrichpod@gmail.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Riverside County Department of Child Support Services (RivCoDCSS) has a special guest this season finale, our very own Director, Kimberly Britt. Our Director starts by giving us background on how she began working in the field of child support 21 years ago. Kimberly started her journey as a Child Support Officer in Los Angeles County (2:40). She eventually promoted to Assistant Director for Riverside County in 2016, and in 2018 she officially became Director (4:00). Child Support Services started as a very enforcement focused program close in style to law enforcement. In 2000 the department became a social service program moving away from the enforcement focus style (4:30). Regardless of the role a person plays in a child support case, our department is here to help without taking sides. Our department is here to guide parents and guardians throughout the complicated process of supporting their children. Our Director mentions that typically fathers are the non-custodial parent at 81% of our customer base (14:23). Without the parent making payments, there can be no check delivered since the program is 100% funded by the parents (15:02). The department cannot make decisions as it pleases it is highly regulated to follow the letter of the law (18:05). Although the program is mandated, our staff is open and available to answer any questions customers may have. The department understands the process is complicated, and in a dream world, Kim would make changes to help facilitate the process for our customers (27:30). When a customer has any doubts or feels overwhelmed, they are highly encouraged to reach out to our staff. Overall, the entire agency is interested in looking for creative ways to deliver service in a way that will benefit customers and their children.

Riverside County Department of Child Support Services (RivCoDCSS) provides an overview of the legal aspect of child support in their “Legal Corner”. An explanation of how the Department of Child Support Services was created is provided as well as the legal authority it has (1:05). The department is an independent agency separate from the Court and the District Attorney (2:10). It operates as a local agency under a larger state agency that oversees the department’s activity. When attending court, it is important to be aware of the role each person plays in the court hearing (2:50). Parents can make decisions on child support cases if no public assistance is involved (4:30). The child support Attorney does not represent the parents in court, they are there to represent the department. Family Law Facilitators are available for free legal advice, customers can contact them for an appointment (8:10). Customers will learn what to expect on a court day along with steps on how to prepare for their court hearing (10:30). Information on dress code and childcare are provided, parents need to be prepared ahead of time (12:30). Parents may reach an agreement before their court date, in this case, parents will come in and sign an agreement. This is referred to as a stipulation which is a signed agreement that will facilitate the process and help avoid a court hearing (14:00). Parents living out of state can contact the department (RivCoDCSS) will do everything in their power to make different arrangements.

Anita Santos is a Judge of the Superior Court, Contra Costa County. She was appointed by Governor Brown in December 2014 and is currently assigned to felony criminal trials. Prior to her appointment, Judge Santos sat as a Commissioner hearing child support matters with the Department of Child Support Services.  Judge Santos began her career as a police dispatcher with the Concord Police Department and the University of California, Berkeley, Police Department, followed by becoming a police officer with the Concord Police Department for several years. She left the Concord Police Department to become prosecutor in Contra Costa County for eleven years. Judge Santos then opened her own practice as a family law practitioner for five years, before she returned to the courts as a Commissioner and then Judge of the Superior Court. Judge Santos attended Solano Community College, then transferred to the University of California, Berkeley, obtaining her Bachelor of Arts degrees in Sociology and Ethnic Studies. She completed her formal education at the University of California, Hastings College of the Law. Judge Santos is married with four children.LISTEN HERE: VOLUME 13With Hosts:  Summer C. Selleck and Ariel B. Lee Sound Editing and Recording: Gilbert Leung Music: Jonathan M. C. Jordan Recording At:  Alameda County District Attorney Office  

The nature and demographics of employment are changing, with fewer men entering the workforce and the gig economy chipping away at traditional job relationships and structures. And state programs that oversee child support programs are taking notice. We talk with officials in two states that are seeing success by working to address the issues and concerns of those who owe child support payments, and, as a result, are improving relationships between parents and their children. Our guests are: Larry Desbien, director, Colorado Division of Child Support Services Noelita Lugo, assistant deputy director of Field Initiatives, Texas Attorney General’s Child Support Division Additional Resources Transcription of Episode 57

The twelfth Cuyahoga Job and Family Services Office of Child Support Services podcast is all about the upcoming StreetFest 2014 and about what you can expect at this the 7th Annual StreetFest. As always, Like Us on Facebook and leave any comments, questions about the podcast or ideas for future podcasts in the MESSAGES section there and I will see what I can do

The eleventh Cuyahoga Job and Family Services Office of Child Support Services podcast is all about the upcoming StreetFest 2014 and about the events we will be having for the kids at this the 7th Annual StreetFest. As always, Like Us on Facebook and leave any comments, questions about the podcast or ideas for future podcasts in the MESSAGES section there and I will see what I can do.

The tenth Cuyahoga Job and Family Services Office of Child Support Services podcast is all about the upcoming StreetFest 2014 and about the Job Fair that we will be having with this the 7th Annual StreetFest. As always, Like Us on Facebook and leave any comments, questions about the podcast or ideas for future podcasts in the MESSAGES section there and I will see what I can do.

The ninth Cuyahoga Job and Family Services Office of Child Support Services podcast is all about the upcoming Fatherhood Conference and about the Fatherhood Initiative in Cuyahoga County. As always, Like Us on Facebook and leave any comments, questions about the podcast or ideas for future podcasts in the MESSAGES section there and I will see what I can do.

The eighth Cuyahoga Job and Family Services Office of Child Support Services podcast has to do with Streetfest 2014. As always, Like Us on Facebook and leave any comments, questions about the podcast or ideas for future podcasts in the MESSAGES section there and I will see what I can do.

The sixth Cuyahoga Job and Family Services Office of Child Support Services podcast has to do with State Hearings. As always, Like Us on Facebook and leave any comments, questions about the podcast or ideas for future podcasts in the MESSAGES section there and I will see what I can do

The sixth Cuyahoga Job and Family Services Office of Child Support Services podcast has to do with Adjustments & Reviews or the Modification Process. As always, Like Us on Facebook and leave any comments, questions about the podcast or ideas for future podcasts in the MESSAGES section there and I will see what I can do

The fifth Cuyahoga Job and Family Services Office of Child Support Services podcast has to do with a very popular subject this time of year, Tax Interception. As always, Like Us on Facebook and leave any comments, questions about the podcast or ideas for future podcasts in the MESSAGES section there and I will see what I can do.

Cuyahoga Job and Family Services Office of Child Support Services 4th podcast! This podcast features Medical Support Information to accompany "Medical Mondays" on our FaceBook page!

Cuyahoga Job and Family Services Office of Child Support Services 3rd podcast. This podcast features the Contact Center's BoldChat.

Cuyahoga Job and Family Services Office of Child Support Services 2nd podcast. This podcast features the State of Ohio's Customer Service Web Portal.

Cuyahoga County's Office of Child Support Services first Podcast; The Customer Contact Center.

Mail Bag:Three from Peter this week:1) Sweet lemonade kid $lapped.2) Burger King kicks out baby for not wearing shoes.3) Discrimination: Man with seizure alert dog arrested at McDonald's.The Rest of the Show:1) "Death to Obama" sign holder detained by Secret Service.2) Teen sets self on fire to imitate YouTube clip. (Hey, DUMBASS!)3) Childless man released from child support debt.Snakes of the Week - The Georgia Department of Human Services, which includes the Office of Child Support Services.4) Shut Yer Mouth: Man Gets 6 Months for Yawning. (Circuit Judge Daniel Rozak: a bit power hungry.)5) PETA Unhappy Meals Targeting Kids: The McCruelty Campaign.