American Towing and Recovery Institute onThe Go

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Each week Wes Wilburn talks about the towing industry. In every episode Wes talks about the important events and latest information. Keep up to date with the latest training and speaking engagements throughout the country.

Grey Door Productions LLC


    • May 31, 2025 LATEST EPISODE
    • weekly NEW EPISODES
    • 37m AVG DURATION
    • 189 EPISODES


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    Latest episodes from American Towing and Recovery Institute onThe Go

    From Fatal Crashes to Legal Battles: This Week in Towing Industry Headlines

    Play Episode Listen Later May 31, 2025 11:34 Transcription Available


    The dangers facing tow truck operators and the evolving strategies to protect them take center stage in this eye-opening episode of Towing News. We explore multiple tragic incidents, including a Kentucky case where a truck driver has been indicted for murder after allegedly watching YouTube videos before fatally striking tow operator Troy Caldwell. The driver now faces serious charges including evidence tampering and has a warrant out for his arrest after missing court appearances.Our coverage extends globally with news of a devastating Mother's Day accident in South Africa that claimed nine lives when a tow truck rear-ended a vehicle carrying church members. These incidents underscore the critical importance of attentive driving and the vulnerability of roadside workers.We also examine innovative enforcement approaches in Kalamazoo, Michigan, where authorities are tackling disruptive "X-Train" mobile parties through a new towing ordinance. This strategy allows police to immediately impound vehicles without court orders, imposing $300 fees on owners and creating a streamlined system for handling repeat offenders. The approach represents a significant shift from previous enforcement methods that often left officers outnumbered and unable to effectively disperse these gatherings.The consequences of impaired driving are highlighted through the sentencing of Jason Guerin to 4-12 years for a crash that severely injured both a state trooper and tow truck driver in Malta, New York. We also provide practical hazmat response guidance from expert Perry Beatty, covering essential equipment requirements for towing professionals responding to accidents involving hazardous materials. His emphasis on being "combat ready" offers valuable insight for industry professionals seeking to improve their emergency response capabilities.Listen now to understand the challenges facing the towing industry and the evolving strategies being implemented to protect workers and communities. Share your thoughts on these developments and let us know what safety measures you believe would most effectively protect roadside workers.

    Beauman's Garage Celebrates 75 Years: A Legacy of Towing Excellence

    Play Episode Listen Later May 26, 2025 26:53 Transcription Available


    The multi-generational heartbeat of the towing industry comes alive as John Beauman Jr, Third-generation owner of Beauman's Garage in Lockport, NY, shares his family's remarkable 75-year journey in towing. Born into the business that his grandfather started in 1950, John embodies the deep connection many have to this profession – it's not just work, but a complete way of life.As First Vice President of the Empire State Towing Recovery Association (ESTRA), John provides an exciting preview of their upcoming 41st annual trade show happening June 6-8 in Lake George. This event combines essential industry education with family-friendly activities in one of New York's most beautiful vacation destinations. From specialized EV and hazmat training to the popular truck show-and-shine competition, evening entertainment, and networking opportunities, the ESTRA show represents the industry's spirit of community and advancement.What truly stands out in our conversation is ESTRA's critical role as an advocate for towing professionals at the state legislature. Founded in 1980 by visionary operators who recognized the power of collective action, the association ensures towing perspectives are heard when regulations are considered. John explains how educating lawmakers about the substantial investments in equipment and training that enable today's efficient roadside service helps create more balanced policies. This advocacy exemplifies how industry associations transform individual challenges into collective solutions through representation, education, and bringing people together.The welcoming atmosphere of the ESTRA show extends beyond New York, inviting towers from surrounding states and Canada to join this celebration of industry excellence. Whether you're a seasoned professional or bringing family to experience the magic of Lake George while connecting with the towing community, this event offers something for everyone. Register today at estratoshow.com and become part of this vibrant tradition where towing expertise meets family fun in a picture-perfect setting.

    Merging for Excellence: The Cardinal Legacy and ATRI Story

    Play Episode Listen Later May 16, 2025 27:15 Transcription Available


    The towing industry landscape is changing dramatically, and we're at the forefront of this transformation. In this revealing conversation, we announce the groundbreaking merger between Cardinal Legacy Towing Group and the American Towing Recovery Institute (ATRI), creating a powerful new force in towing education and operations.Kurtis Barks, the visionary behind Cardinal Legacy Group, shares his journey from automotive repair to building a network of 13 consolidated towing companies across multiple states. What makes this merger revolutionary isn't just its scale – it's the human-centered approach driving it. Barth explains how their consolidation model delivers 18-21% pay increases, comprehensive benefits packages, and career advancement opportunities previously unavailable to many towing professionals.The conversation takes us deep into the philosophy that "it's not about the bottom line – it's about making the bottom line better by having successful people and safe jobs." We explore how this merger addresses critical industry challenges from skyrocketing insurance costs to proper training and safety protocols. Most compelling is Bark's commitment to elevating tow operators to their rightful status as essential first responders, worthy of the same respect and protection as police and firefighters.Perhaps most exciting is the announcement of a permanent 10-acre training facility being established west of St. Louis. This comprehensive center will offer everything from beginner training for industry newcomers to advanced recovery techniques, water extractions, and safety protocols – potentially transforming how the industry develops its workforce.Whether you're a towing company owner considering your future, an operator looking for better working conditions, or simply interested in how innovative business models can transform traditional industries, this episode offers valuable insights into the future of towing and recovery. Join us to discover how consolidation, done right, can create better outcomes for everyone in the towing ecosystem.

    Latest Towing News Around the World

    Play Episode Listen Later May 12, 2025 12:42 Transcription Available


    Roadside dangers take center stage in this sobering exploration of the hazards facing tow truck operators worldwide. The deadly toll becomes immediately apparent as we uncover the shocking pattern of violence in Durban, South Africa, where three drivers have been killed in suspected drive-by shootings this year alone, highlighting an alarming trend that authorities have yet to address effectively.The regulatory landscape for towing services is evolving rapidly across multiple continents. Ghana's mandatory towing subscription program represents an innovative approach to clearing highways of abandoned vehicles while avoiding monopolistic concerns that plagued previous attempts. Meanwhile, Australia has expanded its protective slow-down laws to shield tow truck operators and roadside workers, imposing substantial fines on drivers who fail to reduce speed when passing these vulnerable professionals.American towing companies face both tragedy and controversy. We examine the heartbreaking case of Rico Funches, who lost his life when his tow truck plunged into a pond following a multi-vehicle collision in Mississippi. In Kansas City, a different battle unfolds as authorities crack down on predatory towing practices, seizing vehicles and bringing charges against operators accused of illegal activities. The towing industry's pushback against what they consider excessive regulation reveals the complex balance between consumer protection and reasonable oversight.Perhaps most poignant is the survival story of Florida tow truck driver John Umara, who suffered severe injuries when struck while working roadside. His impassioned plea for drivers to "move over, slow down" serves as both a reminder of the risks these essential workers face daily and a call to action for all motorists. Whether you're a towing professional, a concerned citizen, or a policy maker, this comprehensive examination of the industry's challenges demands your attention and underscores the urgent need for enhanced safety measures worldwide.Share your thoughts on how we can better protect these roadside heroes. Have you witnessed dangerous situations involving tow truck operators? Let us know in the comments or leave a review sharing your experiences.

    The Kansas City Towing Crisis

    Play Episode Listen Later May 9, 2025 37:28 Transcription Available


    Veteran tower Jared Innis pulls back the curtain on the economic realities of the towing industry in this eye-opening conversation about survival in a challenging business landscape. With 31 years of experience and as president of the Missouri Tow Truck Association, Ennis offers a frank assessment of the issues threatening towing companies across America.The financial mathematics of towing simply don't add up for many operators. When insurance companies cap towing reimbursements at $5,000 while actual recovery costs for major truck accidents often exceed $50,000, who absorbs that difference? Innis reveals a startling statistic: between 30-40% of towed commercial vehicles are never reclaimed, leaving towing companies holding worthless damaged equipment after providing essential public safety services."We're seeing they have cargo only and liability on the truck and trailer, and we're getting trashed trucks and trailers," Innis explains. "It's become more of a challenge because you're getting paid for basically a third of the bill and getting stuck with junk."The conversation shifts to the legislative battles being fought in Missouri, where proposed regulations threaten to create a towing recovery review committee with just one tower among seven members who would have authority over billing disputes. Even more concerning, a provision would allow customers who dispute a bill to retrieve their vehicle without payment, effectively eliminating the tower's ability to secure compensation for services rendered.Locally, Kansas City faces its own crisis following allegations of "predatory towing" that have prompted reactionary ordinances. Jackson County's proposed regulations would charge towing companies $1,000 plus $250 per truck for licensing—ten times what surrounding counties charge—while implementing a punishment structure where a single violation by one driver could potentially shut down an entire company.Whether you're in the towing industry or simply rely on these essential services, this conversation offers valuable perspective on the challenges facing the businesses we count on to keep our roadways clear and safe. For more information about the Missouri Towing Association, visit motowtrruck.com.

    Road Warriors: Facing Life and Death in the Towing Business

    Play Episode Listen Later May 1, 2025 24:44 Transcription Available


    Tragedy struck the towing industry multiple times in recent weeks as three tow operators lost their lives while performing roadside assistance. These deaths underscore the critical importance of Move Over laws that many drivers continue to ignore despite the fatal consequences.From the heartbreaking stories of Ken Sopasto in Florida and Richard Rodriguez in New York—both killed while working roadside—to the harrowing account of an Oklahoma City tower who narrowly escaped death when his quick-thinking colleague pulled him from a burning truck, this episode explores the very real dangers towing professionals face daily. As one veteran tower put it, "You can wear all the fluorescent you want, have all the fancy flashing lights, have all the trucks behind you. All it takes is that one person not to pay attention."Beyond safety concerns, the episode delves into troubling legal issues plaguing the industry. In Kansas City, a mother-son duo faces 18 felony charges for allegedly conducting illegal tows, falsifying documents, and harassing vehicle owners. Meanwhile, in Australia, a woman received a shocking $5,000 bill for a routine tow—a predatory practice exploiting regulatory loopholes. The violence directed at towing operators continues as well, with three tow trucks mysteriously set ablaze overnight in Brampton, Ontario.It's not all grim news, however, as Montana recently passed legislation giving towing vehicles preference in roundabouts, acknowledging the unique challenges these vehicles face. The American Towing Recovery Institute also announced numerous upcoming training opportunities across the country, including specialized sessions for handling electric vehicles through their new EV Clever app.As we wrap each episode, the message becomes increasingly urgent: stay on the passenger side of your truck, remain vigilant, and prioritize safety above all else. The towing industry shouldn't have to count more fallen colleagues simply because drivers can't be bothered to move over or slow down. Have you witnessed drivers ignoring Move Over laws? What will it take to change this deadly behavior?

    Transportation for Heroes: How Towing Companies Can Support Homeless Veterans

    Play Episode Listen Later Apr 21, 2025 22:33 Transcription Available


    Wes Wilburn welcomes listeners to a deeply meaningful episode featuring a crucial conversation with Matt Milazzo, senior manager at the Tunnel to Towers Foundation. Born and raised in Staten Island with a family dedicated to public service, Matt shares how the foundation's mission to eradicate veteran homelessness resonates with his personal values and professional aspirations.The heart of this episode centers on the foundation's innovative approach to combating veteran homelessness through strategically located Veterans Villages—renovated hotels transformed into supportive housing communities. Matt explains their two-pronged strategy: providing immediate housing through these villages while simultaneously addressing the root causes of homelessness through personalized support services. Since late 2022, they've already helped over 10,000 veterans transition off the streets. These villages aren't just shelters; they're comprehensive rehabilitation centers strategically positioned near VA facilities to ensure ongoing medical support.A critical need emerges during their discussion—transportation. The foundation urgently requires wheelchair-accessible passenger vans to transport veterans to medical appointments and other essential services. This presents a unique opportunity for the towing and recovery industry to make a tangible difference. Wes passionately calls on listeners to donate suitable vans or salvageable accessibility equipment, pledging his personal assistance in coordinating transportation to wherever the foundation needs these vehicles nationwide. Beyond vehicle donations, Matt details additional ways to support their mission, including their symbolic $11 monthly donation program and various fundraising opportunities.The episode concludes with Towing News Now, highlighting recent industry developments including Chicago's efforts to combat predatory towing practices, controversial vehicle removal operations in California, and sobering reminders of the dangers tow operators face. These stories underscore why initiatives like the Tunnel to Towers partnership matter—they demonstrate how an industry often misunderstood by the public can be a powerful force for good in communities across America.Ready to make a difference? Contact the Tunnel to Towers Foundation at 718-987-1931 or visit t2t.org to learn how you can support their mission to ensure no veteran remains homeless.

    Hazmat Training for Tow Operators: Expanding Your Business Beyond Recovery

    Play Episode Listen Later Apr 9, 2025 46:17 Transcription Available


    When a tow truck driver's head gets run over during a routine repossession, it highlights the extreme dangers towing professionals face daily. Our latest episode dives into this shocking incident and several other headline-grabbing stories affecting the towing community nationwide.We examine the case of an Alabama ex-officer charged with murder after a fatal shooting during a truck repossession, a Montana towing company suing after being permanently removed from a police rotation list, and a predatory tower now serving house arrest after charging victims up to $11,000 per tow. These stories illustrate both the challenges and accountability within our industry.The heart of our episode features an exclusive interview with Perry Beatty, founder of Hazmat Responder Network. Perry shares his remarkable journey from becoming proficient in light-duty recovery at just 14 years old to developing specialized expertise in hazardous material response. His insights reveal a lucrative opportunity many towing companies overlook: HAZWOPER certification to handle spill cleanup at accident scenes."Don't leave money on the table," Beatty advises. "You're already on scene – dominate the scene and handle the entire cleanup." He explains how the 40-hour HAZWOPER certification empowers towing operators to not only recover vehicles but also manage environmental hazards, creating substantial additional revenue streams while providing a valuable service to emergency responders who prefer working with a single service provider.Whether you're looking to expand your towing business offerings or simply stay informed about industry developments, this episode delivers practical knowledge from someone who's built multiple successful operations in the towing and recovery space. Connect with the Hazmat Responder Network at 877-356-9767 or visit hazmatrn.com to learn how you can secure this valuable certification.

    What Every Towing Professional Needs to Know This Week

    Play Episode Listen Later Mar 31, 2025 12:29 Transcription Available


    Every day, towing professionals face evolving challenges that demand awareness, adaptability, and unwavering commitment to safety. This episode of the American Towing Recovery Institute podcast delivers crucial industry updates that impact everyone from owner-operators to fleet managers.Breaking news from Kenworth reveals the planned discontinuation of their iconic 1.9-meter cab Class 8 trucks—including the legendary W900, T800W, and C500 models—by 2026. This significant shift, driven by changing emissions regulations and component constraints, signals a transformation in the heavy-duty sector that towing professionals must prepare for.The human cost of roadside dangers takes center stage with the heartbreaking story of Wyoming tow operator Zach Krohn, hospitalized after being struck by a pickup truck while working on Interstate 80. His wife's plea echoes what industry safety advocates have emphasized for years: "Please, if you see operators or stalled vehicles, slow down and move over." This incident, alongside troubling legal cases involving a Virginia tow driver's arrest and a deadly police shooting during a contested repossession in Alabama, underscores the complex risks towing professionals navigate daily.Perhaps most disturbing is the San Diego case where Monica Camaronade Adams was found deceased in her impounded van at a tow yard—over a month after a DUI collision. This tragedy has sparked a $50 million claim against the city and raises profound questions about inspection protocols during towing operations. We also expose predatory practices involving unsolicited towing services that target accident victims with unauthorized fees.The American Towing Recovery Institute remains committed to advancing professionalism through training, certification, and innovative solutions like the EV Clever app for handling electric vehicles in emergencies. Download it today from the Apple or Google Play store and join us in elevating industry standards. Have questions or need resources? Connect with us through www.amtowri.org and subscribe for weekly updates on the stories shaping our industry.

    Electric Future: Navigating EVs with Confidence

    Play Episode Listen Later Mar 28, 2025 37:07 Transcription Available


    When seconds count in roadside emergencies, having the right information can save thousands in damages and prevent dangerous situations. The EV Clever app has revolutionized how professionals handle electric and hybrid vehicles by transforming what would be 60,000 printed pages of technical documentation into an instantly searchable tool that delivers precise information in under 30 seconds.Created by Kim Holcomb and Wesley Wilburn of the American Towing Recovery Institute, the app emerged from real-world challenges faced by towing operators trying to navigate unwieldy technical manuals while working on the roadside. Through multiple development cycles, they've built an intuitive interface that allows users to quickly search for specific vehicles and access critical details through "quick links" - including battery locations, towing points, lifting instructions, and safety protocols.The database currently houses detailed specifications for over 3,490 passenger vehicles, 2,094 heavy-duty trucks, and 1,517 electric scooters, with new models added daily. Each entry includes vehicle recognition photos, component diagrams with pinch-to-zoom capability, and manufacturer-specific guidance. The app even features a built-in EV charging station locator that instantly displays nearby options.While primarily designed for towing professionals, the EV Clever app has become essential for firefighters, auto glass technicians, recyclers, body shops, and even parking facilities dealing with the unique challenges of electric vehicles. At just $19.99 annually (equivalent to $1.66 monthly) after a 30-day free trial, it offers extraordinary value considering the potential costs of improper vehicle handling. Download it today from Apple or Google Play stores and experience how this pocket-sized resource is transforming safety and efficiency across multiple industries.

    Beyond the Classroom: Why Hands-on Towing Experience Matters

    Play Episode Listen Later Mar 19, 2025 37:50 Transcription Available


    Hands-on towing training is revolutionizing the industry, and JT Reesor is leading the charge. As a second-generation tower who operates a 75-ton rotator by day and teaches advanced recovery techniques across the country on weekends, JT brings unparalleled real-world expertise to every classroom.The magic happens when theory meets practice. Working alongside Wes Wilburn at the American Towing Recovery Institute, JT has transformed how towing professionals learn by creating immersive, realistic recovery scenarios. Rather than simple demonstrations on flat parking lots, students experience the challenges of tail wraps for leaning trailers, pick-and-swing methods for tractor-trailers with elevated drives, and other common roadside emergencies—all under expert guidance.What makes these classes exceptional is their inclusive approach. While rotators have become increasingly popular over the past decade, JT recognizes that many companies still rely on conventional equipment. That's why their training incorporates techniques for both advanced and traditional tow trucks, ensuring every operator leaves with practical skills they can immediately apply.The podcast reveals the extensive preparation required for these transformative experiences—securing appropriate venues, arranging casualties for demonstrations, coordinating multiple trucks, and ensuring host companies can maintain their operations throughout. This behind-the-scenes effort culminates in training that's changing industry standards.Perhaps most exciting is the introduction of proficiency testing, where operators must demonstrate their ability to safely handle equipment, mirroring standards in related industries like crane operation. This represents a significant step toward professionalizing towing and recovery work.Ready to elevate your skills? Check out upcoming training opportunities in North Carolina, New York, Florida, Massachusetts, Missouri, and beyond. Whether you're handling light-duty vehicles, heavy equipment, or preparing for the growing number of electric vehicles on our roadways, these hands-on classes will transform how you approach every recovery.

    Consolidation in Towing: Building The Future. Special Interview with Mike Lampert

    Play Episode Listen Later Mar 12, 2025 37:50 Transcription Available


    The towing industry stands at a crossroads of tradition and transformation, and Mike Lampert is leading the way forward. In this revealing conversation, the CEO of New England Truck Center shares his remarkable journey from a family business handling a single truck tow monthly to orchestrating over 100 calls daily across multiple locations in the Northeast.Lampert pulls back the curtain on how consolidation is reshaping towing operations, creating something the industry has historically lacked: genuine career paths. "I feel like this industry has to mature to a place where operators are looked at with respect," he explains, comparing his vision to how utility linemen are viewed—professionals with benefits, retirement plans, and sustainable schedules.Through partnerships with private equity firms, Lampert has executed a strategic growth plan that benefits both business owners and employees. For owners, it offers financial security without personal guarantees looming over every equipment purchase. For workers, it creates advancement opportunities beyond the glass ceiling typically found in family-owned operations.The conversation delves into practical advice for those considering selling their businesses: invest in quality systems, maintain clean financials, and work with specialized professionals. "You get paid a lot more by making sure it's on the books," Lampert advises, addressing the industry's cash-handling reputation head-on.As New England's only NRC dealer, Lampert also discusses how his company builds and sells approximately 66 trucks annually, including the "Swiss Army knife" 40TB models that combine heavy transport capabilities with towing versatility.Whether you're a towing professional curious about industry evolution, a business owner contemplating your future, or simply fascinated by how traditional services modernize, this episode offers rare insights into a transformation happening right before our eyes. Ready to see where the road leads next?

    SPECIAL INTERVIEW with Mike Seamon

    Play Episode Listen Later Mar 5, 2025 53:54 Transcription Available


    Get ready for the Florida Tow Show this April! This year, we're excited to spotlight the incredible opportunities awaiting towing professionals at the world's largest towing event. Dive into discussions featuring exclusive insights on the latest advancements in towing technology, innovative electric vehicles, and recovery equipment that will drive your business forward.In this interview with Mike Seamon, we delve into what makes the Florida Tow Show a must-attend event. You'll learn about the popular Women's Luncheon, which continues to grow as an essential gathering for women in the industry to connect and share experiences exclusively among their peers. Additionally, we'll provide details about educational seminars designed to enhance your skills and knowledge, whether you're well-established in the industry or just starting.Located in sunny Orlando, the event is not merely a professional gathering but also a fantastic opportunity for families. Attendees can enjoy the surrounding attractions while making connections that will serve them well in their careers. This is more than just a show; it's a celebration of the towing industry and the community that supports it.As we discuss the importance of networking and sharing knowledge within the towing community, you'll understand why so many attendees say the show feels like a family reunion. Be part of a collective voice advocating for best practices, government regulations, and continuous growth within the profession.Don't miss your chance to be part of this unforgettable experience! Mark your calendars for the Florida Tow Show in April, and make sure to tune in for all the exciting details we'll cover in this episode. We encourage you to subscribe, share, and join us as we celebrate this vibrant industry!

    Navigating the Future of Towing: Electric Vehicles, Industry Consolidation, and Combating Predatory Practices

    Play Episode Listen Later Feb 18, 2025 56:18 Transcription Available


    Ever wondered how the towing industry is adapting to the rise of electric vehicles and alternative fuels? Join us as we uncover the secrets behind a successful training session led by industry experts April and Wes Wilburn, alongside DJ Harrington. Hosted at the Fayetteville City Police Department's advanced facility, this event drew 48 eager participants ready to learn the latest techniques and insights. Our heartfelt thanks go out to Phillips Towing for their unparalleled hospitality and to the Fayetteville City Police Department for their support during an action-packed weekend.Delve into the world of industry consolidation with us, where strategic acquisitions are transforming towing operations across the nation. We bring you stories from leaders like Fred from Valor Fleet Services and Jose from Big Valley, as they share their strategies for growth and the positive impacts on employee conditions. Learn about JNI's expansion through acquiring Bald Eagle Towing in Florida and Cantrell's new ventures in Illinois, and get the scoop on the upcoming Florida show offering cutting-edge training opportunities.Finally, tackle the critical issue of predatory towing practices with Gary Leach, president of the Towing and Recovery Association of Alberta, and Jeff Kasbrick from the Alberta Motor Association. Discover how these organizations are fighting back with education campaigns and proposed legislative changes to protect drivers in Alberta. From the introduction of Troy's Law in Kentucky to proposed tweaks in Alabama's notification laws, we discuss the legislative efforts reshaping the industry for safer roads. Don't miss out on these crucial conversations that are shaping the future of towing.

    Ensuring Safety in the Towing Industry

    Play Episode Listen Later Feb 13, 2025 41:50 Transcription Available


    How do tow trucks keep the Super Bowl running smoothly, while preventing chaos in the streets? Join us as we explore the unsung heroes of the towing industry who step up during major events like the Super Bowl in New Orleans, ensuring public safety and order by swiftly addressing accidents and obstructions. We also tackle the complex issues of public relations and preparedness for increased traffic, parking dilemmas, and even the unexpected plane crashes that have coincided with the states participating in this iconic event.Switching gears, we tackle the harrowing impact of fentanyl on young lives, spotlighting a heartbreaking case involving West Point cadets. We probe into the critical need for countermeasures against this deadly crisis and discuss the geopolitical landscape, offering insights into President Trump's initiatives and the potential changes they could bring. Our conversation delves into innovative solutions for global conflicts, underscoring the progress made and the pride of American achievements.Our final segment offers an exciting preview of upcoming events for towing enthusiasts, from Alabama to New York, with highlights like the Florida Tow Show and our collaboration with DJ Harrington on veteran support initiatives. We unravel a gripping story of grand theft in Miami involving a high-value Ferrari and explore the essential topics of security, towing safety, and legal challenges. We emphasize the critical role of training and preparedness for tow truck operators, especially under adverse conditions, and the importance of thorough documentation to safeguard against legal issues.

    Training Together: Tow Operators and Firefighters Unite

    Play Episode Listen Later Feb 5, 2025 57:08 Transcription Available


    What if your next towing operation could bridge the gap between emergency responders and tow operators? Join us as we unravel this season of Towing News with exclusive highlights from our sold-out heavy-duty class in Fayetteville, North Carolina, and the lineup for our next much-anticipated class in Alabama. We're excited to share our collaboration with the Florida Towing Association for a major trade show, along with our community's heartwarming initiative to donate vehicles to Tunnel to Towers, transforming the lives of veterans.Stay informed with our detailed analysis of legislative changes shaping the towing landscape across the nation. Missouri's proposed bills, Indiana's new rate sheet requirements, and Connecticut's quest for uniform towing rates are poised to redefine the industry. We also spotlight a feel-good tale from Northeast Ohio, where King's Towing shines as a community hero. This journey through legislative reform promises to equip you with insights into the challenges and opportunities facing tow operators today.Our episode takes a deep dive into the vital collaboration between tow operators and firefighters, featuring insights from retired fire chief Ron Moore. Discover how understanding large vehicle anatomy and cross-training can enhance roadside rescue operations. We explore effective vehicle rescue training techniques and the importance of teamwork, akin to a NASCAR pit crew, ensuring every emergency response is a coordinated effort. With plans for ongoing discussions and training initiatives, we aim to foster stronger bonds between towing, fire rescue, and emergency services, creating a united front ready for any challenge.

    Tow Truck Hijacking Drama, Extreme Weather Challenges, and Heroes in the Towing Community

    Play Episode Listen Later Jan 28, 2025 46:25 Transcription Available


    Imagine navigating the chaos of a hijacked tow truck chase or dealing with treacherous weather conditions in parts of the U.S. unaccustomed to snow and ice. These real-life scenarios set the stage for this week's episode of the American Towing Recovery Institute podcast. We take you through the gripping trial of Eric Streitzel, whose ill-fated hijacking of a tow truck led to a dangerous pursuit. The courtroom drama unfolds with compelling video evidence and a defense built on mental health arguments. But it's more than just a trial; it's a stark reminder of the perils that tow operators face every day. The conversation shifts as we focus on the impact of extreme weather across the southern states and the ongoing challenges posed by California's wildfires. With the Atlanta Airport temporarily closed due to unexpected snowfalls, we discuss the infrastructural strain and reflect on how these events intersect with national economic shifts, including fuel price dynamics under the new presidential administration. In honoring a fallen tow operator, we acknowledge the grave risks inherent in this line of work, underscoring a need for increased safety and awareness.Lastly, we spotlight stories of resilience and charity, like Tanner Adder's quick-thinking heroics and the transformative Tunnel to Towers initiative aiding veterans. With heartening tales of community support and individual courage, we celebrate those who make a difference. As always, we're grateful to our listeners for their support and engagement, and we hint at exciting announcements and guests lined up for future episodes. Stay tuned and stay safe—our journey through the world of towing is only just beginning.

    Season 4 TNN Towing News Network

    Play Episode Listen Later Jan 21, 2025 22:52


    News and Information from Wes and April Wilburn

    Transforming Towing: Snowy Challenges, State Police Standoffs, and Industry Innovations

    Play Episode Listen Later Jan 10, 2025 58:35 Transcription Available


    Discover how snowy weather is transforming the towing landscape across the U.S. and why a standoff with state police in Connecticut has everyone talking. Our special guest, Jose from Big Valley in Vegas, shares fascinating updates from his company and insights into Nevada's towing industry. We also pay tribute to President Jimmy Carter, exploring his unexpected impact on the towing world through trucking deregulation and his enduring humanitarian work.Join us as we explore an exciting partnership with the Statewide Towing Academy in Massachusetts, where Todd Chase, Nate Buckler, and Michael Spacey are leading the charge on electric vehicle training. Learn about resolved communication issues between Connecticut tow operators and state police, and delve into legislative inquiries affecting the industry. Jose returns to discuss strategic company consolidations and legislative strides in Nevada, shedding light on the TRIP program's role in enhancing traffic safety.We wrap up with a critical look at legal and safety issues in emergency response. Hear about a volunteer fire department's legal battle, emphasizing the importance of thorough documentation and understanding SOPs versus SOGs. Ron Moore, our rescue guru, underscores the significance of regular safety meetings and detailed training documentation in the towing industry. Tune in for an engaging discussion, packed with industry insights and valuable lessons for towing professionals.

    A New Year, A new Sound

    Play Episode Listen Later Jan 1, 2025 3:37 Transcription Available


    Broadcast from the American Towing and Recovery Institute podcast studio, our Towing News Network offers you the latest updates, tech talk, and product reviews that keep you informed and ahead of the curve. With over 100 episodes archived, our library is bursting with invaluable information and thought-provoking wisdom. We're gearing up for our first show on January 8th at 5 pm Eastern, so mark your calendars. Get ready to be inspired and informed as we gear up to make 2025 our most impactful year yet.

    Transforming the Towing Industry Through Safety, Advocacy, and Policy Changes

    Play Episode Listen Later Dec 24, 2024 49:54 Transcription Available


    Can safety and advocacy transform the towing industry? Join me, DJ Harrington, and my esteemed co-host Wes Wilburn, as we unravel the complexities of pressing issues facing our industry today. We start with a heavy heart, discussing the tragic death of Spencer Keegan and the subsequent lenient sentencing of Peyton Ferris. This poignant discussion underscores the significance of advocacy, exemplified by the Towing and Recovery Association of America's victory in exempting our industry from the FTC's junk fee rule.Ron Moore, a returning guest offers great insight on trainingOur journey continues with a focus on pivotal policy changes impacting our industry. We encourage you to gear up for the TRA Legislative Action Workshop and Hill Day, where the power to influence Congress is in your hands. Stay informed about Paccar's significant recall affecting Peterbilt and Kenworth trucks. We also shed light on the struggles faced by Connecticut towing operators over insurance issues and how diesel truck sales legislation in states like California, Massachusetts, and New Jersey may reshape the industry landscape.Together, we explore the growing importance of interdisciplinary training in emergency response. From electric vehicles to complex accident scenarios, our recent joint training session in South Carolina highlights the necessity of realistic drills for fire rescue and towing operations. With exciting plans for 2025, including a revamped alternate fuel program and a new podcast schedule, we express heartfelt gratitude to our audience of over 16,000 listeners. Join us in welcoming the new year with optimism and commitment to excellence in towing and recovery.

    The Fight for Fairness in Towing with Joey Gagne

    Play Episode Listen Later Dec 19, 2024 47:47 Transcription Available


    Caught up in an unexpected airport strike, I embarked on a wild road trip to Cleveland for a towing training class, battling through delays and a treacherous snowstorm. On the return journey, a wrong-way driver almost cut my life short, a stark reminder of life's fragility and the importance of cherishing every moment. These personal trials set the stage for examining how unpredictability and danger are just part of the towing industry's daily grind.The episode takes a serious turn as we scrutinize the pressing issues within the towing world. From a tragic accident in Michigan to questionable billing practices in both Georgia and Canada, the stories illustrate the urgent need for regulatory reforms and community support. Toronto's tow truck drivers face illegal taxing and violence, painting a grim picture of the challenges that demand immediate solutions. This conversation underscores the critical need for improved safety measures and fair regulations to protect those working tirelessly on the road.We are thrilled to feature Joey Gagne, president of Abrams Towing and the Canadian Towing Association, who shares his remarkable journey from a single truck to a fleet of 200. Joey provides invaluable insights into the industry's evolving landscape and how new regulations in Ontario are shaping fairer practices. The discussion rounds out with a focus on empowering tow companies through standardized training and flexible approaches, paving the way for success in this ever-changing field. Tune in to learn how the towing industry is striving toward a safer and more equitable future.

    Championing Safety and Service

    Play Episode Listen Later Dec 8, 2024 34:59 Transcription Available


    Discover the unsung heroes of the towing and recovery industry with us, as we shine a light on their relentless dedication to safety, education, and community service. Join DJ Harrington and towing veteran Wes Wilburn, boasting over four decades of experience, as we recount heartwarming Thanksgiving tales and salute those who keep our roads safe, even in the harshest conditions like the recent snowfall in New York and Pennsylvania. From navigating the treacherous winter weather to ensuring rest and safety for workers, our conversation underscores the crucial yet often overlooked contributions these professionals make, especially during emergencies.Our journey continues with a focus on the inspiring initiatives within the industry aimed at supporting veterans and bolstering community development. We delve into the collaborative efforts such as those by Ina Towing and the American Towing and Recovery Institute, which are transforming old hotels into homes for veterans and providing essential transportation solutions. The episode also grapples with pressing regulatory challenges and safety issues, examining the complex landscape of private property towing and emphasizing the need for self-defense training in encounters like the one in Phoenix. Tune in for a comprehensive look at the industry's unwavering commitment to service, advocacy, and safety.

    Advocacy and Victory: Transforming Safety Standards in the Towing Industry with Anna Wingard

    Play Episode Listen Later Nov 27, 2024 37:24 Transcription Available


    Discover the recent triumphs and ongoing challenges in the towing and recovery industry as we highlight the inspiring work of Anna Wingard and the Towing Association of South Carolina. This episode promises a deep dive into the legislative overhaul that now extends critical safety protections to those working outside of tow trucks. With the invaluable contributions of our new guest, Tanya, and the strategic efforts of our community, we celebrate a collective victory that sets a new standard for operator safety on the roads.Join us as we recount the journey of advocacy that began in Lexington County and expanded statewide through strategic lobbying efforts. We share the innovative strategies employed by the Towing Association to engage key stakeholders, such as the Sheriff's Department and DMV. Their persistence, even in the face of initial setbacks, has paid off with legislative changes that hold drivers accountable and prioritize the safety of our industry professionals. Our story serves as a blueprint for others aiming to impact policy and make meaningful improvements in their respective fields.Lastly, engage with us on community-building efforts, both in person and online, as we prepare for an upcoming breakfast event at the state house to further our cause. The excitement around the public Facebook page of the Going and Recovering Association of South Carolina is palpable, and our appreciation extends to our guest, Deanna, whose insights have been invaluable. This episode encapsulates the spirit of collaboration and the power of persistent advocacy in driving change within the towing community.

    Balancing Business and Regulation in Towing

    Play Episode Listen Later Nov 19, 2024 41:54 Transcription Available


    Discover the intricate world of towing with us as we welcome Jared Varnado, the third-generation owner of Varnado Sons Towing and president of Louisiana's Towing and Recovery Association. Jared shares invaluable insights into the regulatory maze that the Louisiana towing industry navigates, tackling complex issues like non-consensual towing pricing and the controversial towing practices during LSU football games. Hear firsthand about the challenges of balancing profitability with regulatory demands and public scrutiny, and learn what it takes to advocate for fair towing practices in today's ever-shifting landscape.Safety within the towing industry takes center stage as we recount a troubling incident at an impound lot in Henderson, Nevada. This episode underscores the critical importance of safety protocols in potentially volatile situations, reminding all industry professionals that caution and preparedness can be lifesavers. Wes Wilburn also highlights upcoming training opportunities in diverse locations like Elkhart, Indiana, and Lake Charles, Louisiana, with Oklahoma and North Carolina on the horizon, reinforcing our commitment to safety, education, and professional networking.Finally, we shift our focus back to Louisiana's towing scene, exploring the efforts to modernize operations and the financial strains many towing businesses face. From advocating for credit card payment acceptance to addressing oversized vehicle storage compensation, the challenges are vast but not insurmountable. Join us as we preview the strategic meeting of Louisiana's Public Service Commission in Baton Rouge, where voices from the towing community will aim to influence future regulations. The episode promises an engaging discussion on the power of collective action and the significance of industry advocacy.

    Community Support and Inspiring Stories

    Play Episode Listen Later Nov 6, 2024 34:52 Transcription Available


    What if the spirit of generosity could drive an entire industry? Join us as we explore the heartwarming stories of kindness and community spirit within the towing industry. We'll take you behind the scenes of a successful coat drive in Western North Carolina, made possible by the collaborative efforts of our dedicated listeners and friends. Alongside my co-host Wes Wilburn, we celebrate the incredible generosity within our community, sharing tales that highlight the industry's unwavering support and camaraderie.Hear from Wes as he introduces the touching story of Brian Jackson from Missouri, who is donating a well-maintained tow truck to an operator in need. The episode captures the essence of what makes our industry so special—its people. We also share our collaboration with organizations like Tunnel to Towers, focusing on transformative projects aimed at providing wheelchair-accessible vans and innovative housing for veterans. With notable contributions from community champions like Todd Steps, we underscore the power of collective action in making a tangible difference.Stay engaged as we outline upcoming events and essential training sessions across the country, emphasizing education's critical role in towing and recovery, especially with the rise of electric vehicle operations. From a personal reflection on my gratitude for the Red Cross to the potential of repurposed school buses for veteran support, this episode offers a rich tapestry of stories and initiatives that inspire and uplift. Thank you for being part of our journey, and we look forward to sharing more exciting interviews and insights with our vibrant community.

    Overcoming Challenges in the Towing World, Hurricane movement in Florida

    Play Episode Listen Later Oct 23, 2024 38:12 Transcription Available


    Discover how towing professionals across the nation are enhancing their skills and ensuring safety on the roads with insights from our special guest, April Wilburn. During our conversation, we explore a variety of upcoming training events, from light and medium-duty classes to specialized electric vehicle sessions, happening in states like Indiana, South Carolina, and Missouri. April shares the importance of these training opportunities and the diverse formats they offer, ranging from single-day courses to immersive six-day events, accompanied by attractive discounts and community support initiatives. You won't want to miss her valuable insights on how these programs are shaping the future of the towing industry.Join us as we uncover the personal sacrifices and challenges faced by tow operators, especially during natural disasters. Through real-life stories, including a memorable deployment in Texas, we shine a light on the dedication and resilience required to work in difficult terrains and stay away from family for extended periods. This segment highlights the unique camaraderie and collaborative spirit that define the towing industry, where professionals often find themselves working hand-in-hand despite the competitive nature of their jobs.Celebrate the spirit of community and industry collaboration with us as we recount a heartwarming gathering in Fayetteville, hosted by Phillip Anthony McCorkendale. A beautifully repurposed 120-year-old foundry set the stage for lively discussions and new friendships, with a delicious meal provided by Vicious Pig Catering. This event was a testament to the unity within the towing community, showcasing the strength and support that bind professionals and enthusiasts alike. For a visual treat, be sure to visit our Facebook page, where you can experience the vibrant camaraderie captured in videos from this unforgettable gathering.

    From Hurricanes to Helping Hands

    Play Episode Listen Later Oct 15, 2024 44:49 Transcription Available


    Discover the transformative power of community resilience and support in the latest episode of the American Towing Recovery Institute podcast. Join me, DJ Harrington, and towing industry veteran Wes Wilburn, as we promise to equip you with vital insights into safety, education, and networking within the towing and recovery sector. Fresh from our enlightening training session in Medford, Oregon, we shine a spotlight on JT, a promising instructor contributing to our mission. Amidst the backdrop of recent hurricanes ravaging regions from Florida to Tennessee, our thoughts are with those rebuilding their lives. We also share the exciting lineup of upcoming training events on critical topics such as electric vehicles and heavy-duty towing.Our heartfelt conversations pivot to a remarkable guest, Tabatha from Tabatha's Auto Towing in Hendersonville, North Carolina, whose inspiring story serves as a beacon of hope. After enduring a harrowing 13 days without power, Tabatha has launched a winter clothing drive to support families who have lost everything. Her initiative is a testament to the power of community efforts in times of adversity, addressing challenges like overcrowded shelters and limited FEMA assistance. With a focus on bridging gaps in support, we proudly commit to promoting Kat's cause, underscoring the profound impact of local action.Furthermore, we spotlight the commendable outreach work of Tabatha and her husband, who are harnessing the spirit of volunteerism in Hendersonville. Their program, dedicated to collecting clothing and essential items for those in makeshift shelters, exemplifies how individuals can bring about meaningful change. We also delve into logistical challenges in disaster relief, including the importance of ensuring displaced individuals can still exercise their right to vote. As we rally support for these initiatives, our episode offers an earnest appeal to help communities in need, ensuring dignity and basic necessities for children returning to school.

    We are Honored to have the INA Towing Network as a sponsor

    Play Episode Listen Later Oct 10, 2024 29:26 Transcription Available


    Uncover the secrets of building a robust towing and recovery network with insights from industry experts DJ Harrington and Wes Wilburn, joined by Wes's wife, April. Experience the warmth and familial bonds that define our community as we celebrate the dedication of our listeners and highlight the impressive reach of our podcast and social media platforms. With over 15,000 subscribers and a combined following of more than 30,000 across various channels, our commitment to providing quality content and fostering a supportive community shines through. The INA Towing Network joins us as a sponsor. Dive into heartwarming stories from recent industry events that underscore the camaraderie and resilience of our dedicated team.Listen in as we reflect on the successes and challenges faced during the recent Tennessee show, where unpredictable storm conditions tested the mettle of our team, including Kim, April, and Margaret. We extend our gratitude to contributors like Misty Scarlett and Michael Lilly for their resilience. Celebrate the spirit of achievement with updates on successful auction benefits and Hall of Fame inductions that highlight the respect within our industry. Plus, get the latest on upcoming training sessions across various states with special advanced-level classes in St. Louis, offering unique opportunities for members of the Empire State Towing and Recovery Association. Don't miss the chance to stay informed and inspired by the towing and recovery community's ongoing journey.

    Embracing Change with EV Clever

    Play Episode Listen Later Oct 3, 2024 25:50 Transcription Available


    Discover how the revolutionary EV Clever app is transforming the towing and recovery industry in our latest episode! Celebrate with us as we reach an incredible milestone of 15,000  subscribers and explore the enthusiastic feedback from our listeners at the Chattanooga Tow Show. Dive into the world of towing innovations with insights from my co-host, the seasoned trainer Wes Wilburn, as we discuss the captivating mix of new technologies and nostalgic elements, like the beloved vintage Holmes brochures, that are catching the industry's eye. We also extend our heartfelt thanks to Chuck Camp, our dedicated producer, for his behind-the-scenes efforts.Kim and April share their thoughts on the new and improved EV Clever App, live from the Tennessee Tow Show in Chattanooga.Get an exclusive look at how the EV Clever app is a game-changer for everyone from towing professionals to emergency responders. Simplifying access to crucial vehicle and towing information, this app enhances safety and efficiency on the road with Apple and Google approvals and its distinctive Quick Links feature. Learn about its cost-effective benefits and why it's a smart choice for those in the industry, offering an incredible deal for just $1.60 a month on an annual plan. Join us for more insights in our upcoming episodes as we continue to deliver valuable discussions and updates from the American Towing Recovery Institute podcast.

    Upcoming Events and Honoring the Fallen

    Play Episode Listen Later Sep 24, 2024 44:55 Transcription Available


    Ever lost someone close and felt the weight of carrying on their legacy? Join us as we honor the memory of those we've lost in the towing community, including a heartfelt tribute from Matt Spencer to his late son, Keegan. DJ Harrington and towing industry veteran Wes Wilburn kick off the episode with an impassioned discussion on the critical importance of safety campaigns like "Slow Down, Move Over." Through emotional stories and personal experiences, we underscore the daily risks tow truck operators face and the unwavering support needed from the community to ensure everyone's safety.Relive the poignant moments as DJ recounts his early days with Jimmy's Towing in Fairfax County and the tragic loss of its owner, Jimmy. We dive deep into a sobering story from Florida involving Kevin Fox and a fatal accident that brought back painful memories of DJ's own father's death. These narratives highlight the gravity of our responsibilities and the ever-present danger on the roads, stressing why drivers must slow down and move over for tow operators.Celebrate the generous spirit of the towing community with us as we recount the incredible fundraising efforts at the Ohio show. From auctions supporting the Widows and Orphans Fund to the energetic participation of a young child, the event was a testament to our industry's solidarity. We also preview upcoming highlights like the Chattanooga show, the Wall of the Fallen ceremony, and the relaunch of a comprehensive towing and rescue information app. Stay tuned for details on upcoming training events and make sure to check in with us on the floor in Chattanooga—there's a lot to look forward to!

    Fred from Henry's, Innovations, Mergers, and Best Practices in the Industry

    Play Episode Listen Later Sep 12, 2024 54:36 Transcription Available


    Ever wondered how towing companies are revolutionizing their operations or how strategic mergers can double a business's footprint? Tune in to hear the latest developments from the frontlines of the towing and recovery industry. We kick off with an in-depth look at the recent training sessions that took us to Rhode Island and highlight some upcoming events, including the Midwest Regional Tow Show in Ohio. From specialized electric vehicle classes to heavy-duty towing training, we discuss the importance of continual education and community support, emphasizing initiatives like the Wounded Driver Fund and cross-training with fire departments.In our second segment, we dissect the transformative merger between Henry's and Roadrunner in the Washington DC metro area. Learn how syncing GPS and dispatch software through Traxo has led to unparalleled operational efficiency. We also dive into the nuanced world of financial partnerships, contrasting the benefits of family fund investments with private equity. Hear why family funds often provide more robust long-term support, allowing business owners to retain their operational expertise while pursuing strategic growth.Lastly, we tackle the often complex topic of towing fees and operational best practices. Discover why a flat rate system could be a game-changer for both consumers and towing companies, reducing disputes and ensuring fair pricing. Police-authorized towing contracts in Northern Virginia are highlighted as a model of success. We also explore the legal strategies for recovering costs and the importance of detailed documentation. Wrapping up, we discuss the ethical principles that can benefit every employee and secure generational wealth, offering opportunities for consolidators to collaborate and grow together.

    Mastering Towing: Training Insights, Insurance Challenges with Mike Lard

    Play Episode Listen Later Sep 9, 2024 35:19 Transcription Available


    Unlock the secrets to mastering the towing industry's toughest challenges with insights from seasoned experts and industry veterans. Join us as we kick off the episode celebrating Wes Wilburn's remarkable milestone of leading his 940th training class and share valuable feedback from our listeners. As we transition from a bustling summer into a packed fall training schedule, we highlight key events such as the Midwest Regional Tow Show and North Carolina Tow Expo, along with upcoming classes in Rhode Island, Virginia, Tennessee, Oregon, and Indiana. This episode is brimming with details on our comprehensive training offerings, covering vital skills like electric vehicle training and heavy-duty towing.Get ready for an enlightening discussion with Mike Lard from Tom's 24-Hour Towing in Elkhart, Indiana. Mike takes us through the journey of his company's growth in recovery and transportation services, shedding light on the intricacies of navigating insurance claims. He recounts a compelling case involving a burned load of milk and shares the invaluable strategies he acquired during a Baltimore class to ensure payment from insurance companies. This segment provides a transparent look at the operational and financial hurdles in the towing industry, offering practical solutions for overcoming them.The spotlight then shifts to the Maggio brothers and their exemplary operation characterized by a well-organized and ready-to-deploy equipment setup. We emphasize the critical importance of equipment preparedness, enhancing efficiency, safety, and minimizing traffic disruptions during recovery operations. The conversation further explores the benefits of networking and continuous learning from industry peers through specialized classes. We conclude with a powerful discussion on maintaining high standards and integrity within the towing industry, featuring Michael's insights on perfecting business practices and staying true to oneself and customers. Tune in for an episode that promises to equip you with valuable takeaways for elevating your towing business.

    Honoring Towing Pioneer Johnny Grant EP2

    Play Episode Listen Later Sep 4, 2024 33:22 Transcription Available


    This is a replay, we are honoring Johnny by sharing his remarkable storyRIP Johnny GrantWhat if you could step into the shoes of a towing industry pioneer? Get ready to hear from Johnny Grant, a retired veteran whose career in the towing industry spans over several decades. Starting from his work at a service station in 1955, Johnny operated a variety of wreckers such as the Manley mounted on a Jeep and the Holmes 525. You'll hear firsthand accounts of the challenges and techniques used in those early days, from V-bars and chains to more advanced methods. Johnny also shares his experiences at Morningside Motors and reflects on the industry's evolution before his military draft. As Johnny takes us through his post-Army return in 1965, you'll discover how he transitioned from sanding trucks to a significant role in the advertising department following a tragic loss. Johnny's stories shine a light on the changing landscape of towing equipment and practices, including a resurgence in classic tow truck designs. Finally, we extend our heartfelt thanks to our loyal listeners and exceptional podcast team, acknowledging the collaborative spirit that fuels each episode. Join us for this nostalgic and informative journey through the rich history of the towing industry.

    RIP, Johnny Grant: A Journey Through Towing History and Personal Triumph

    Play Episode Listen Later Sep 2, 2024 29:48 Transcription Available


    Johnny Grant recently passed away, we honor him with a replay of this episodeJoin us as we sit down with Johnny Grant, an industry legend whose career spans several decades and whose stories are nothing short of inspiring. From a memorable trip with Ernest Holmes Sr. to his own adventures in the late 1950s, Johnny offers an authentic glimpse into the past, illustrating the ingenuity and resilience that have shaped the towing industry. You won't want to miss his fascinating tales of early towing challenges and the evolution of equipment, especially the Holmes' 850 wrecker. It's a history lesson and a testament to the spirit of those who paved the way.But that's not all—Johnny's personal journey is just as riveting. From experiencing homelessness to rising through the ranks of notable companies like Century and Miller Industries, Johnny's story is one of incredible determination and success. We'll explore his early days on the job and the significant transitions he underwent throughout his career. His willingness to share these moments with us makes for a truly engaging episode, and we can't wait to welcome him back for more. Join us for a captivating conversation that's both educational and inspirational.

    From Hurricanes to Hashtags: Towing Success Stories

    Play Episode Listen Later Aug 29, 2024 28:09 Transcription Available


    Ever wondered how a towing business thrives in a small town or how to leverage social media for business growth? Our latest episode promises to equip you with insights straight from industry veterans. Start with a warm welcome from DJ Harrington and dive into the remarkable journey of our co-host Wes Wilburn, a seasoned expert with 40 years in towing. We celebrate a significant milestone—over 150 episodes and 15,000 loyal subscribers—and share personal stories from the recent hurricane. Plus, get the lowdown on upcoming training events across the country that you won't want to miss.Travel with us to Lynchburg, Virginia, where we uncover the secrets behind running a successful towing business in a town of 80,000 people. Learn how a strong, loyal team and community involvement can make all the difference. Discover the critical role of fair pricing and promises kept, and gain actionable tips on harnessing the power of social media for marketing and customer engagement. Whether you're in the towing industry or simply looking for business wisdom, this episode is packed with valuable lessons and heartwarming stories.

    Midwest Tow Show Fun and Community Highlights

    Play Episode Listen Later Aug 22, 2024 44:02 Transcription Available


    Ever wondered how industry veterans manage to stay on top of their game? Join us as we unveil the secrets behind Wes Wilburn's jam-packed fall schedule, featuring training sessions and appearances from Rhode Island to Tennessee. Not only will you get an insider look at these invaluable opportunities, but you'll also hear about Wes's personal adventure to Niagara Falls and the exciting advanced-level classes planned with Tom Luciano for the upcoming year.Bruce Bender, the administrator for the Towing and Recovery Association of Ohio, takes us on his unique journey from retail management to becoming a key figure in the towing industry. Discover the pivotal role that the Towing and Recovery Association of Ohio plays, from advocacy efforts and political engagements to crucial support systems like the injured drivers fund. We also celebrate a major victory for the towing community with the passage of Senate Bill 94, highlighting the power of collaboration and communication within the industry.Get ready for a thrilling preview of the Midwest Regional Tow Show, packed with special events that honor fallen towers and raise awareness about the "slow down, move over" law. From family-friendly campground amenities to fun-filled activities like Texas Hold'em and karaoke, this event promises something for everyone. We wrap up by expressing our heartfelt gratitude to our listeners and special guests, encouraging everyone to stay connected and share the word about our podcast. Don't miss this episode filled with insights, celebrations, and community spirit!

    Ron and Quinn discuss Challenges, Training, and Advocacy

    Play Episode Listen Later Aug 15, 2024 52:14 Transcription Available


    Can the towing industry survive without serious regulatory and financial reform? Join us as we uncover the critical challenges facing tow operators today, including the alarming rates of non-payment from insurance companies and clients, with some businesses reporting up to 60% of towing jobs going unpaid. With insights from industry experts like Wes Wilburn, JT Reeves, and Tommy Luciano, we explore the complexities of law enforcement towing, the negative impact of perceived predatory practices, and the urgent need for collaboration with trucking and insurance organizations to find sustainable solutions.Get prepared for a host of upcoming training events and boot camps, expertly designed to elevate your towing skills. From light-duty to heavy-duty towing, and specialized sessions in heavy winching and tank vehicle recovery, our detailed overview includes must-attend events led by industry veterans like Wes Wilburn, JT Reeves, and Tommy Luciano. We also highlight pivotal training sessions focusing on electric vehicles and cross-training for firefighters and towing operators, spanning locations from Rhode Island to South Carolina. These sessions are crucial for staying ahead in an ever-evolving industry.The episode also emphasizes the importance of advocacy and grassroots support to protect the towing industry's future. Hear about the tireless efforts of our coalition members who, often unpaid, dedicate their time and resources to lobbying for fair regulations. Discover the critical role of the National Open Commerce Safer Highways Coalition (NOCH) and the necessity of presenting concrete evidence to policymakers. We stress the need for unity and financial contributions to bolster these advocacy efforts, ensuring the industry's resilience against regulatory overreach and underinsurance issues, especially highlighted by the heroic efforts of towing companies during hurricanes in the Carolinas.

    Matt Gableson's Journey in Towing and Firefighting

    Play Episode Listen Later Aug 9, 2024 34:20 Transcription Available


    What if the key to transforming the towing industry lies in the power of community and effective training? In this episode, we celebrate the recent successful training and recovery class in Rockford, Illinois, where 40 passionate students from all over the country came together to learn and network. We also reflect on the significance of surpassing 15,000 podcast listeners and the positive feedback we've been receiving at industry shows. Stay tuned for exciting updates on our upcoming training sessions in Rhode Island, Virginia, and Oregon, as we continue our unwavering commitment to education and safety.This episode also shines a light on the often overlooked, yet critical, role of state towing associations and their tireless volunteers. Meet Matt Gableson, who shares his inspiring journey from inheriting Gabelson Truck Repair and Towing to becoming a key figure in the Missouri Tow Truck Association. Matt discusses the importance of TIMS (Traffic Incident Management Systems) training and his unique perspective as both a tower and volunteer firefighter. We explore the association's growth, overcoming initial rejections, embracing modern communication tools like Zoom, and legislative advocacy dedicated to the industry's interests. Join us and get an inside look at how dedicated individuals are working to shape a safer and more connected towing community.

    Staying Connected in the Towing Community

    Play Episode Listen Later Jul 30, 2024 41:48 Transcription Available


    How are recent changes in the towing industry affecting your business? Discover the latest insights and innovations from leaders in the field in this information-packed episode of the American Towing Recovery Institute Podcast! DJ Harrington, the Tow Doctor, and Wes Wilburn dive into the latest developments in tow operator certification, especially focusing on electric vehicles. Tune in to hear about our upcoming training sessions in Rockford, Illinois, and Lynchburg, Virginia, and get the scoop on a new electric vehicle app that's set to revolutionize the way we work.We're thrilled to welcome Jared Varnado of Varnado and Sons, sharing the remarkable story of his third-generation family business and his impactful role as President of the Towing and Recovery Professionals of Louisiana (TRPL). Jared offers invaluable insights on recent training events and legislative changes in Louisiana, while also discussing the digitization of educational content on platforms like YouTube. Learn how family businesses can thrive in today's challenging environment and the importance of staying connected with industry associations.Feeling overwhelmed by tow truck regulations and emergency tariff raises? Gary joins us to break down these complex issues, from implementing emergency tariff raises to navigating weight regulations and federal exemptions. We round out the episode with a heartfelt discussion on the importance of safety in our industry, ensuring everyone returns home to their loved ones. Stay informed and inspired with the American Towing Recovery Institute Podcast, where we bring you the latest news, best practices, and heartfelt stories from the world of towing and recovery.

    Veteran Support and Towing Insights

    Play Episode Listen Later Jul 19, 2024 55:00 Transcription Available


    Curious about how the towing industry is navigating shifting technologies and challenging insurance companies? On this episode of the American Towing Recovery Institute Podcast, DJ Harrington and Wes Wilburn share their memorable Fourth of July experiences before diving into pressing industry concerns. Tom Luciano weighs in on the hefty towing bills and non-compliant insurance companies that towers are grappling with today. We also offer a sneak peek into DJ's inspiring work with Tunnel to Towers, an organization dedicated to providing homes for homeless veterans, including an exciting new initiative in Atlanta.Relive the buzz of the recent Florida show through Tommy's eyes, where despite being sidelined from seminar duties, he enjoyed the event's relaxed pace and the vibrant atmosphere at Miller Industries' booth. The discussion transitions to industry trends, focusing on the shift from manual to fly-by-wire hydraulic systems and the supply chain hiccups affecting chassis deliveries. With an eye on the future, we chat about the increasing role of video content in training the newer generation of tow operators.Get a global perspective as we tackle the complexities of international military towing, from handling heavier vehicles to the logistics of realistic recovery training. We also share heartwarming stories about our community's efforts to support young anglers by refurbishing and donating fishing gear. Wrapping up the episode, we extend our heartfelt thanks to our listeners and express our gratitude for the support of the towing community. Join us for an insightful and engaging conversation that promises to keep you informed and inspired.

    Towing Training and Advocacy Unveiled

    Play Episode Listen Later Jul 12, 2024 36:46 Transcription Available


    Unlock the secrets to staying safe and competitive in the towing and recovery industry with insights from veteran Wes Wilburn. In this episode of the American Towing Recovery Institute podcast, we explore the vital importance of continuous education and collaboration among towing professionals. Wes shares his firsthand experience from a recent training class in Virginia and highlights exciting upcoming opportunities, including a free electric vehicle class in South Carolina and an innovative train car recovery class in Illinois. Together, we emphasize how ongoing training and vigilance are key to ensuring the safety of our industry's professionals.Join us as we dive into the vital advocacy efforts transforming the towing industry. Learn how the Towing and Recovery Association of America (TRAA) is building strategic relationships with federal agencies to tackle complex industry challenges. With insights from Bill Johnson, we discuss the importance of accurate data, informed discussions, and state-level regulation to advance industry standards. Discover how TRAA's advocacy and top-quality equipment solutions from Towing Equipment Direct can help towing companies stay competitive and compliant with advanced technology. This episode is a must-listen for anyone committed to excellence in towing and recovery.

    Towing Tales: Training, Legal Battles, and Memorable Moments

    Play Episode Listen Later Jul 9, 2024 39:20 Transcription Available


    Unlock the secrets to thriving in the towing and recovery industry with the latest episode of the American Towing Recovery Institute podcast. Join industry stalwarts DJ Harrington and Wes Wilburn as they kick things off with essential updates and insights, including highlights from Wes's recent training session in St. Louis. Whether you're eager to learn more about handling electric vehicles and heavy-duty towing or curious about upcoming training opportunities in Virginia, South Carolina, and Rhode Island, this episode promises valuable takeaways for all towing professionals.We are thrilled to welcome Michael McGovern from the McGovern Law Firm in Tennessee, who shares his incredible journey from running a family-operated towing business to becoming a prominent legal advocate for towing companies nationwide. Michael sheds light on the evolution of the industry and discusses the significant legal challenges towing companies face today, including disputes with law enforcement and constitutional matters. His tenure as the executive director and general counsel for the Towing and Recovery Association of America (TRAA) adds a compelling layer to his insights, making this segment a must-listen for anyone involved in towing and recovery.Ever wondered why collecting payments for large towing bills has become such a Herculean task? We explore this pressing issue, especially when trucking companies have liability-only insurance, and discuss the rising operational costs that complicate the matter further. Discover the growing legal consensus that blocking the roadway should count as property damage, and delve into the necessity for legislative changes to help tow operators recover attorney's fees. To wrap things up on a lighter note, we reminisce about the 1987 Postal Service's dedication of a special tow truck stamp, sharing our passion for memorabilia from the event and recounting a humorous bidding war on eBay. Tune in for a blend of serious industry insights and heartwarming personal stories.

    Worthy of a Replay, The Coalition for Transparent Towing

    Play Episode Listen Later Jun 21, 2024 53:45 Transcription Available


    Unlock the secrets of the towing industry's latest efforts to combat predatory practices and foster greater transparency. Join us as we explore the highlights of the New York Tow Show, where an auction raised over $10,000 for the Empire State Towing and Recovery Association (ESTRA). We'll also pay tribute to the incredible volunteers, including Tom Luciano, who showed tremendous dedication amidst personal loss,.In this episode, you'll meet Ron Myers from Pine Tree Towing and Recovery and Quinn Pining from the National Open Commerce and Safer Highways Coalition. Together with our host Wes Wilburn, they navigate the complexities of tackling biased reports and engaging with the Federal Trade Commission. You'll also hear about a significant oversight hearing in Washington, DC, and the coalition's collaborative efforts to address the predatory towing issue through clear communication and strategic action.We dive into the formation of a new coalition focused on transparency and effective lobbying for the towing industry. With a robust structure, knowledgeable lobbyists from the Schumacher firm, and an emphasis on industry cooperation, this coalition aims to prevent harmful regulations and support the supply chain. We also discuss the challenges facing the hazmat and cleanup industries, the critical need for proper insurance in trucking, and legislative battles in states like Oklahoma and Arkansas. Don't miss this insightful episode on the future of the towing industry and the power of united advocacy.

    Rising Above: Personal Triumphs and Industry Unity

    Play Episode Listen Later Jun 13, 2024 53:30 Transcription Available


    Can resilience and a positive mindset truly transform your life? In today's episode of the American Towing Recovery Institute podcast, we share the personal health journey of our co-host DJ Harrington, who is dealing with Guillain-Barre syndrome. DJ's story is one of fighting spirit and unwavering support, illustrating how friendships and the right attitude can make a world of difference. Alongside DJ, Wes Wilburn offers insights on navigating the ever-evolving towing industry, particularly in the face of emerging challenges like electric vehicles. Together, we stress the importance of continuous learning and setting ambitious goals to keep pushing forward.Political maneuvering and sudden scrutiny have thrown the towing industry into the spotlight. We dissect the recent political attacks, including Elizabeth Warren's public condemnation, and discuss the swift, united response from lobbyists and the Towing and Recovery Association of America (TRAA). Unity and effective advocacy are crucial to overcoming these challenges, as we highlight the importance of Hill Day in DC and the complexities of towing regulations. Our conversation also delves into the efforts of TRAA and associated legal teams to address and clarify these issues for the industry.Professionalism and unity are the cornerstones of a thriving towing industry. We emphasize the need for detailed documentation and narrative-building to justify bills and maintain transparency. The critical role of the TRAA in advocating for towers at the national level is underscored, along with the benefits of TRAA membership and the importance of high-quality equipment. Featuring insights from Bill Johnson, TRAA's First Vice President, we discuss the association's extensive reach and significant contributions. Join us for an engaging episode filled with personal stories, industry insights, and a look at the achievements and challenges facing the towing industry today.

    From Small Towing Operations to a 130-Piece Fleet: Insights and Innovations in the Towing Industry

    Play Episode Listen Later May 30, 2024 37:47 Transcription Available


    Ever wondered what it takes to turn a small towing operation into a 130-piece fleet? Dive into this episode of the American Towing Recovery Institute Podcast where DJ Harrington, the Tow Doctor, and towing industry veteran Wes Wilburn, unravel the secrets behind successful towing businesses. Fresh from a series of dynamic training sessions in Indianapolis with Paddock's Towing, we bring you firsthand accounts of teamwork, skill-building, and the camaraderie that defines our industry. We also spotlight the highly anticipated Estro Tow Show in New York, where we'll reveal some exciting auction items and explore the possibility of a live Facebook stream to capture the event's vibrant atmosphere.In a heartfelt segment, we welcome JT Reasoner, a second-generation towing professional hailing from St. Charles, Missouri. JT takes us on a journey through the history of his family's business, Cardinal Towing, and its transformation into the powerhouse J&I Hauling. Listen as JT recounts his early days in the industry, the challenges faced after his father's passing, and his unwavering dedication to training the next wave of towing experts. He provides a sneak peek into an upcoming training class designed to equip attendees with practical skills and insights, reflecting his passion for fostering growth and innovation in the towing field.High-quality equipment can be a game-changer in towing services. We delve into the advantages of sourcing top-tier supplies from Towing Equipment Direct and the transformative impact of cutting-edge tools on service efficiency and safety. We wrap up the episode with a discussion on modern business strategies, with JT offering invaluable advice on embracing innovation. As we gear up for the New York Tow Show, we express our gratitude to JT and our hardworking team, encouraging our listeners to connect, stay informed, and prioritize their well-being and family. Don't miss this opportunity to learn, grow, and connect with the best in the towing industry!

    Honoring Memorial Day with Guest Jerry's 60-Year Journey

    Play Episode Listen Later May 24, 2024 45:24 Transcription Available


    Celebrating Memorial Day with more than just barbecues, we at the American Towing Recovery Institute podcast reflect on the essence of the holiday and the unbreakable bond of family within the towing industry. We're honored to have listeners like you, our 14,000-strong family, join myself, DJ Harrington, and Wes Wilburn, as we navigate the waters of safety, training, and customer service with a special guest who embodies these values. Jerry, from a family-run auto truck service in Chicago, graces us this episode with tales of his 60-year journey and the interweaving of family legacy with unparalleled professionalism.Our conversation with Jerry goes beyond mere towing talk; it's a masterclass in how safety and certification form the backbone of trust in our profession. With his family by his side, Jerry demonstrates the power of a customer-centric approach, infused with the warmth of family values. We also address the challenges and necessities of keeping up with the ever-evolving demands of our field – because to stay stagnant is to fall behind. The dedication to continuous improvement, despite hurdles like the pandemic, shines through as we discuss the practicalities of organizing effective training sessions.As we gear up for Memorial Day, our chat takes a moment of reverence for those who have served in the Armed Forces. We remind our listeners to honor the sacrifices made for our freedoms, just as we are committed to honoring the safety and well-being of those in the towing and recovery industry. Jerry's insights, coupled with our ongoing dialogue on education, certification, and remembrance, weave together a rich tapestry that is this episode. Join us for this heartfelt exchange that is sure to resonate with each of you, as we celebrate the shared commitment and camaraderie that make our industry exceptional.

    The Evolution of Electric Vehicle Training and Towing Techniques with Jerry Aurenz

    Play Episode Listen Later May 17, 2024 45:32 Transcription Available


    Embark on an enlightening journey with Wes Wilburn, founder of the American Towing Recovery Institute, as we unravel the complexities of towing recovery education and the latest technological advancements. Tune in for an inside look at a cutting-edge electric vehicle training class in Chicago, where innovation meets necessity with the debut of a new electric vehicle lifting kit. Discover the critical role of the EV Clever app, a vital tool for first responders navigating the ever-evolving landscape of electric and alternative fuel vehicles during emergencies. We're not just talking shop; we're setting the pace for industry progress with updates on training sessions that propel towing professionals to the vanguard of their trade.Celebrate the heart and soul of the towing industry as we share the success story of a family-owned towing business, steered by a veteran on the cusp of his 70th birthday with a lifetime of wisdom to impart. This saga of growth—from a modest two-truck operation to a robust fleet equipped with six rotators—encapsulates the essence of passion, training, and safety that fuels the industry's expansion. Jerry reflects  on the joy found in the labor of towing illustrate how a strong foundation of customer-centric strategies and a genuine love for the work can craft not a job, but a legacy. Witness a family's dedication to excellence, where every challenge is an opportunity to elevate service and safety to new heights.Concluding our episode, we emphasize the paramount importance of certification and safety within the towing community. As a proponent of professional recognition, I share insights into why tow truck operators deserve the same level of endorsement as other licensed professionals. We'll explore the legal intricacies and specialized training that underscore the necessity for industry-specific qualifications. Join us as we champion the cause for self-regulation and peer acknowledgment, setting the stage for future conversations that will delve deeper into these pivotal themes. Welcome to a space where acknowledgment and advancement go hand in hand, driving the towing and recovery industry forward.

    Revving Up with Tommy Luciano: Innovations and Insights from the Florida Tow Show

    Play Episode Listen Later May 14, 2024 41:33 Transcription Available


    Get ready to be hooked on the latest trends in the towing industry with the one and only Tommy Luciano of Miller Industries, straight from the energetic Florida tow show. This episode is jam-packed with Tommy's vibrant tales and his wisdom on incident management and the intricate operations of heavy wreckers. Feel the buzz of the show's live demos and the palpable energy of an industry that continues to thrive and evolve. If towing and recovery rev your engine, this conversation with Tommy is the fuel you've been searching for.Technology is steering the towing world in exciting new directions, and we're here to map out the journey with insights on hydraulics and electronic control systems. These advancements are not just about slick gadgets; they're transforming the efficiency and cost-effectiveness of towing operations, favored by the industry's new blood. Plus, discover how training methods are adapting to captivate the modern learner, and learn about the EV Clever app—a lifeline for emergency responders when it comes to electric and alternative fuel vehicles.Weaving through the global landscape of the Florida Tow Show, we celebrate the diverse tapestry of the industry and how education and fundraising are at its heart. The chapter also navigates the heavy-duty world of military vehicle towing, where challenges loom as large as the trucks themselves. Our sign-off is a tribute to the strength and solidarity of our community, extending gratitude to you, our listeners, for your unwavering support and setting the stage for more gripping conversations with industry pioneers.

    The Art of Towing Synergy and Sustaining Family Legacies

    Play Episode Listen Later May 10, 2024 53:13 Transcription Available


    Ever wondered how the towing and recovery industry keeps pace with technological advancements and market consolidation? Tune in as Wes Wilburn, founder of American Towing Recovery Institute, takes us on a tour through the latest industry developments. He shines a light on the importance of training, with a focus on a sold-out heavy-duty course in Chicago and a pioneering electric vehicle course. The conversation then pivots to a heartwarming story from the New York Tow Show, where community spirit and generosity fueled a charitable auction, demonstrating the industry's commitment to growth and education.The dynamics of towing industry consolidation are in the spotlight as we chat with Fred Sheler of Henry's Roadrunner. Unpacking the company's strategic approach to regional coverage, Fred reveals how their hub and spoke system doesn't just expand business but strengthens the network's fabric. He paints a vivid picture of mutual learning and shared resources, showing how such collaborations can reinforce efficiency while upholding each company's core values. The discussion is a masterclass on balancing growth with maintaining high-quality service, as seen through the lens of real-world operational enhancements.Our final segment delves into the nuances of building generational wealth within the towing industry. We draw contrasts between family funds and private equity groups, emphasizing the long-term investment approach of the former. Listeners will gain insights into the strategic geographic expansion, the value of cash transactions, and the careful preservation of generational wealth. Our examination of the family fund's supportive role in business operations underlines the importance of HR, financials, and lobbying, ensuring the longevity and prosperity of the businesses involved. Join us for a deep dive into the financial strategy and community commitment that drive the towing and recovery industry forward.

    Navigating the New Era of Electric Vehicle Recovery

    Play Episode Listen Later May 2, 2024 30:29 Transcription Available


    Join the electric revolution and unlock the secrets of safely towing the cars of the future with us at the bustling Florida Tow Show. Together with towing sage Wes Wilburn, we unpack the critical blend of safety, education, and sterling public relations shaping our industry today. Our vibrant discussion doesn't stop there; we also delve into how the Professional Towers Association of Florida is revolutionizing the industry with cutting-edge legislative efforts and specialized educational programs, ensuring you're always up to speed with the latest and greatest in towing and recovery.Buckle up for a technology ride as we introduce the EV Clever app, your new best friend in the world of electric and alternative fuel vehicles. We're thrilled to offer a sneak peek at our free electric vehicle class in Chicago and share the overhaul of our towing classes, destined to electrify the way you learn in Indianapolis. The episode isn't just all talk; we showcase the heart of our towing community through the charitable innovations by the Walskies and their pedal car tow truck initiative. Our class schedule reveal promises to keep you at the forefront of training techniques, so you're always ahead in the industry game.We've not only adapted to the EV trend but have also designed the Enhanced EV Lifting Kit, merging the best of historical insulators with modern marvels to ensure your towing operations are electrically safe. As we chart the evolution of our training methods, incorporating apps and video for an immersive learning experience, you'll feel the pulse of progress that energized everyone at the Florida Tow Show. This episode is a heartfelt ode to our commitment to safety, innovation, and community—a blend that's driving the industry forward with every tow.

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