The communication Solution is all about changing the way we see communication. We teach and train evidence based communication skills that increase engagement, decrease resistance and move conversations forward in a productive manner. Creating values based conversations to align behavior with values, which is often referenced as Motivational Interviewing, a behavior change communication method. We discuss using these skills in behavior change conversations, as well as in everyday life. Who doesn't want someone to walk away from a conversation with them feeling heard and understood? Listen up, you might fall in love with this process just like we all have!
Spokane, Washington
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. In this episode, we embark on a thought-provoking discussion on the scalability of mental health services and the application of motivational interviewing (MI) within systemic frameworks. Addressing the complexities of navigating the mental health system, the conversation delves into the limitations and potentials of MI, the impact of organizational culture and leadership, and the critical role of empathy and consistency in effecting meaningful change. Through an exploration of the challenges faced by both providers and recipients of mental health services, the podcast offers insights into the intricacies of enhancing care delivery on a macro scale. In this podcast, we discuss: Complexities of the Mental Health System: The episode opens with a candid examination of the prevailing frustrations and criticisms surrounding the mental health system, setting the stage for a deeper exploration of its systemic issues. The Scalability of Motivational Interviewing: John Gilbert introduces the topic of scaling MI practices within the mental health sector, questioning how these techniques can be effectively expanded to meet broader systemic needs while addressing individual autonomy and well-being. Compliance vs. Behavior Change: Casey Jackson articulates the difference between compliance-based models and behavior change models, underscoring the limitations of traditional approaches in facilitating long-term mental health improvements. Challenges of Scaling MI: The conversation navigates the practical and philosophical hurdles in broadening the application of MI, including the need for political will, financial investment, and a cultural shift towards preventive care. Impact of Organizational Culture and Leadership: The discussion emphasizes the crucial influence of leadership and organizational culture in the successful implementation and scaling of MI practices, highlighting the necessity for consistent vision and communication. Empathy in Systemic Change: The hosts reflect on the importance of empathy at all levels of the mental health system—from individual care to executive decision-making—pointing out how a genuine understanding of diverse perspectives can drive more effective and compassionate solutions. The Role of Measurement and Feedback: The episode touches on the significance of measuring MI fidelity and providing feedback as key strategies in ensuring the quality and effectiveness of scaled interventions. Success Stories and Challenges: Casey shares examples of successful MI implementation in various settings, including the challenges faced and the remarkable outcomes achieved through dedicated efforts and strategic planning. Vision for Future Scalability: The dialogue explores the potential for a future where mental health services are more efficiently scaled, advocating for a concerted effort among stakeholders to adopt evidence-based, person-centered approaches like MI You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This has been part one of a two-part podcast. We hope you'll join us for the second portion. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin.
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. This episode explores how empathy and effective communication are pivotal during jury selection and throughout the trial process. Casey offers profound insights into the judicial system's complexities, emphasizing the critical role of civic duty and the challenges it faces in modern society. The podcast also discusses the concept of ambivalence, particularly in the context of legal decision-making and jury deliberation, highlighting the impact of individual values and biases. Through Danielle's firsthand account, listeners gain a deeper understanding of the deliberation dynamics and the diverse approaches jurors bring to the table. The episode underscores the importance of appreciating civic responsibilities like jury duty, and recognizing its significant impact on individuals, organizations, and communities. In this podcast, we discuss: Jury Duty Experience: Danielle Cantin shares her recent jury duty experience, emphasizing the significant role of communication and empathy in the judicial process. Empathy in Jury Selection: Danielle discusses how empathy and communication techniques were crucial during the in-depth jury selection process she underwent. Navigating Societal Norms: The conversation touches on societal perceptions of jury duty and the struggle between societal norms and personal values. Judicial System Insights: Casey Jackson provides insights into the complexities of the judicial system, highlighting its challenges and the importance of civic duty. Ambivalence in Decision-Making: The podcast explores the concept of ambivalence, especially in the context of jury deliberation and legal decision-making. Impact of Individual Values: The discussion emphasizes how individual values play a critical role in jurors' ability to be fair and unbiased. Motivational Interviewing and Jury Duty: While not directly applicable, the principles of motivational interviewing are discussed in relation to understanding and navigating personal biases and ambivalence. Deliberation Dynamics: Danielle shares her experiences during jury deliberation, illustrating the diverse approaches and thought processes among jurors. Appreciation for Civic Responsibility: The podcast concludes with a reflection on the honor and responsibility of serving as a juror and the profound impact of such civic duties on individuals and the community. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This has been part one of a two-part podcast. We hope you'll join us for the second portion. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication, we love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome. To the communication solution that will change your world. Hello everyone. It's Danielle Cantin here, your facilitator with the communication solution podcast. And I am here joined by Casey Jackson, your host. Hey Casey. Hey. How are you? I'm doing good. Awesome. We are going to go down a little path.
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. In this engaging episode delves into the intricate balance between compliance and empowerment in professional settings that are traditionally compliance-oriented, such as law enforcement, probation, and child welfare. The discussion highlights the limitations of compliance models in achieving long-term behavior change and introduces motivational interviewing (MI) as a powerful method for empowering individuals to navigate systemic constraints while making positive life changes. Through examples from child welfare and law enforcement, the hosts illustrate how MI can lead to better outcomes for both professionals and the individuals they serve. The podcast underscores the importance of understanding individual motivations and the impact of organizational culture on compliance-based approaches, inviting listeners to engage further with the topic. In this podcast, we discuss: Introduction to Motivational Interviewing (MI) in Compliance-Oriented Professions: The podcast begins with an exploration of how MI is applied in fields where compliance is a key component, such as law enforcement, probation, and child welfare. Compliance vs. Behavior Change: A distinction is made between compliance-based methods, which are often short-term and don't lead to sustained behavior change, and behavior change-based methods that MI embodies. The Limitations of Compliance Models: It's discussed how compliance models, while useful for immediate outcomes, do not foster long-term change, using the example of individuals returning to old habits after probation. Empowering Communication: The focus shifts to how professionals can use MI to empower individuals to navigate legal and policy constraints while still making positive changes. Applying MI in Child Welfare: The podcast delves into the application of MI in child welfare, emphasizing the dual goals of ensuring children's safety and promoting family and community thriving. The Role of MI in Law Enforcement: There's a discussion on the impact of MI training for law enforcement officers, noting a decrease in the use of force and better outcomes. Navigating Systemic Challenges: The conversation acknowledges the systemic barriers that professionals and their clients face and how MI can be a tool for navigating these challenges. The Importance of Understanding Individual Motivations: Emphasizing the need to explore and understand what matters to individuals in order to support their autonomy and encourage positive decision-making. The Impact of Organizational Culture on Compliance: The podcast touches on how organizational culture and supervisory practices can influence professionals' reliance on compliance versus empowerment approaches. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This has been part one of a two-part podcast. We hope you'll join us for the second portion. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication, we love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations,
About this Episode We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. This episode In this engaging episode we delve into the intricate dynamics of political discourse, focusing on the challenges and opportunities for understanding and civility. Through personal anecdotes and discussions on the role of values, mindfulness, and the biological underpinnings of conflict, the hosts explore how individuals can engage in political conversations in a way that respects differing perspectives without compromising their own values. The podcast highlights an innovative civility summit initiative that aims to bridge divides through decisional balance exercises, emphasizing the potential for growth and understanding in political dialogue. The conversation encourages listeners to approach political engagement as an informed choice, rather than a conflict, fostering a more constructive and less confrontational political landscape. The episode concludes with an invitation for listeners to share their own experiences and insights on navigating the complex world of politics with civility and respect. In this podcast, we discuss: Introduction to the Complex World of Political Discourse: The podcast opens by acknowledging the challenges and tensions inherent in political conversations, emphasizing the goal to understand differing perspectives deeply. Personal Anecdote of Political Dialogue: A host shares a personal experience of engaging in a political discussion with a friend, highlighting the importance of seeking to understand opposing views. The Role of Values in Political Beliefs: The discussion explores how personal values shape political opinions, emphasizing the need to recognize and respect the value systems of others. Civility Summit Initiative: One host shares involvement in a civility summit aimed at fostering civil discourse among individuals with divergent political views, using decisional balance exercises to facilitate understanding. Mindfulness in Political Discussions: The conversation turns to the importance of mindfulness and acceptance in political dialogue, promoting a deeper understanding without necessarily agreeing. The Biological Basis of Righteous Indignation: A discussion on how the body's chemical responses to conflict and righteousness can become addictive, influencing behavior in political discussions. Aligning Behavior with Values: The hosts reflect on the importance of ensuring personal behaviors are consistent with individual values, even in the heat of political debate. The Definition and Nature of Politics: The podcast examines the formal definition of politics as governance and conflict, pondering on how this inherent conflict can be navigated more constructively. Choosing Civility Over Conflict: The dialogue suggests reimagining political engagement as a choice informed by values rather than a battleground, promoting a more thoughtful and less confrontational approach. Invitation for Audience Engagement: The podcast closes by inviting listeners to share their experiences and thoughts on navigating political discussions and maintaining civility. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This has been part one of a two-part podcast. We hope you'll join us for the second portion. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com.
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. In this engaging episode we delve into the intricate dynamics of political discourse, focusing on the challenges and opportunities for understanding and civility. Through personal anecdotes and discussions on the role of values, mindfulness, and the biological underpinnings of conflict, the hosts explore how individuals can engage in political conversations in a way that respects differing perspectives without compromising their own values. The podcast highlights an innovative civility summit initiative that aims to bridge divides through decisional balance exercises, emphasizing the potential for growth and understanding in political dialogue. The conversation encourages listeners to approach political engagement as an informed choice, rather than a conflict, fostering a more constructive and less confrontational political landscape. The episode concludes with an invitation for listeners to share their own experiences and insights on navigating the complex world of politics with civility and respect. In this podcast, we discuss: Introduction to the Challenge of Discussing Politics: The podcast opens with an acknowledgment of the complexities and sensitivities involved in political discussions and the intention to explore these through the lens of motivational interviewing (MI). The Risks and Rewards of Political Discourse: The hosts express excitement and caution about delving into such a contentious topic, emphasizing the importance of setting protective guidelines for a respectful dialogue. Motivational Interviewing and Political Conversations: The discussion clarifies that MI is not intended to change political opinions but can be used to navigate personal ambivalence and improve interactions with others who hold differing views. Exploring Political Beliefs with Empathy and Acceptance: The hosts discuss the potential of MI principles like empathy, acceptance, and positive regard to facilitate more constructive political conversations and reduce conflict. The Influence of Unconscious Bias: The conversation touches on the challenge of recognizing and setting aside unconscious biases to truly listen and understand opposing viewpoints. The Biological Basis of Strong Political Reactions: A shift towards the physiological and biological explanations for the intense emotions and reactions often observed in political debates. Aligning Political Engagement with Personal Values: The hosts reflect on the importance of ensuring one's political actions and discussions are in alignment with their broader value system. The Psychological and Biological Drivers of Political Behavior: A deeper dive into how human psychology and basic survival instincts may underpin political beliefs and behaviors. Considering Politics from a Survival Perspective: The discussion explores the idea that political affiliations and conflicts might be rooted in fundamental survival instincts, such as assessing threats and allies. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This has been part one of a two-part podcast. We hope you'll join us for the second portion. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin.
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. The podcast features a guest, Falin Wilson, a counselor at OnTrack Academy, who shares his experiences and revelations in applying motivational interviewing techniques in his work with youth. The conversation navigates the intricacies of effective communication, the impact of empathetic listening, and the journey of guiding individuals towards their own solutions and success. In this podcast, we discuss: Understanding Motivational Interviewing: Exploring its importance in effective communication and its application in real-world scenarios. The Journey of Learning MI: Falin Wilson shares his transition from academic knowledge to practical application of motivational interviewing. The Art of Conversation in MI: Discussing how motivational interviewing is akin to having a natural conversation, tuning into the individual's thoughts and emotions. Navigating Ambivalence: Strategies for addressing and embracing ambivalence in conversations. The Impact of Double-Sided Reflection: Utilizing this technique to prompt individuals to explore their own solutions and desires. Integrating Brain Science: Discussing how understanding brain functions enhances the effectiveness of motivational interviewing. Recognizing Resistance and Change Talk: Identifying these key elements in conversations and using them to guide individuals towards their goals. Professional Responsibility in Communication: Emphasizing the importance of not imposing one's own narrative but facilitating the client's self-exploration. Empathy and Focus in MI: Highlighting the role of empathy in understanding the individual's perspective and maintaining focus on their goals. Building Pathways to Success: Discussing how motivational interviewing helps in constructing mental and emotional pathways that lead to personal success and change. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Canton here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome. To the communication solution that will change your world. Hello, this is Casey Jackson back for another communication solution. And I've got a guest on here, Falin Wilson. He is a counselor at OnTrack Academy. Working with youth in, in the school system and alternative school. And Falin's been through, A few trainings with me and he's one of those guys that, will come up a break and come up after the class is over and ask really pointed questions and wants to know the answer. And so I said, Falin, would you come on to the podcast and ask some of those questions that you'd like to ask from training? So, so good to have you here, Falin. Thanks for having me. I really appreciate it. They were always never meant to be pointed, but I, definitely wanted to know some of those, those, answers. Yes. So what's been your intrigue? Because you do, you know, even in the more recent training that we had, I can see your brain in the room really genuinely doing application and processing. What, what draws you into motivational more viewing or th...
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. In this episode we delve into the complexities of sustaining behavioral changes beyond the initial enthusiasm of the new year. They explore the intersection of motivation, environment, and identity in shaping our ability to maintain new habits. This episode offers a blend of personal anecdotes, motivational interviewing techniques, and practical strategies for long-term change, making it an invaluable resource for anyone looking to transform their approach to personal goals and well-being. In this podcast, we discuss: Understanding Motivation: The discussion on the significance of 'Focus Mountain' as a metaphor for setting and achieving goals. Sustaining New Year Resolutions: Strategies to keep up with resolutions past the excitement of January. Role of Environment in Behavior Change: Insights on how our surroundings influence our ability to sustain changes. Emotional Connection with Future Self: Exploration of how our future aspirations can motivate present actions. Overcoming Deprivation Mindset: Techniques to shift from a mindset of deprivation to one of lifestyle change. The Importance of Small Steps: Emphasizing the power of starting with minimal, manageable actions. Identity and Behavioral Change: Discussion on how changes in self-perception can impact habit formation and maintenance. Celebrating Progress and Finding Joy: The importance of acknowledging small wins and incorporating joy in the journey of change. Leveraging Personal Relationships: How relationships can motivate and challenge us in our journey towards personal improvement. Agency and Informed Choice: The role of agency in behavioral change and the importance of being well-informed in decision-making. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication, we love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome. To the communication solution that will change your world. Hey everyone. It's Danielle Cantin here with the Communication Solution podcast. And I am with your hosts, Casey Jackson and John Gilbert. Hey Casey. Hey John. Hey. Hey. Glad to have you here. I am looking forward to helping our audience and myself secretly, not, or not so secretly, figure out how to navigate the new year. And how do you actually sustain? Behavior. So I'm thinking ahead February 1st, March 1st, because everything's kind of fun and glamorous in January. And seems attainable. But we've talked in other podcasts episodes about, kind of setting up the goals and change, you know, things that you might want to achieve in the new year. And this seems like a great segue to, to talk about how to, how to sustain those changes. What are your thoughts? You know, I'll, I'll, I'm going to take this off just because I'll do the conceptual. And then John gets into the, you know, he's got the brilliant brain for the technical side of it. The thing I think of Danielle is that it's like prepping for the climb. And this is why, you know, the focus mountain, focus, mountain, focus,
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. In this episode, we discuss the critical role of communication in handling traumatic situations, especially in the school system amidst threats and violence. The episode delves into how motivational interviewing can offer guidance and support during crises, focusing on Casey's personal experience with his children in a school lockdown. It emphasizes the importance of managing reactions, choosing between fear and rational thinking, and the impact of these choices on others, particularly children. In this podcast, we discuss: Casey's Personal Experience: A recounting of a school lockdown involving Casey's children, offering a real-world context for the discussion. Managing Parental Fear: Insights into how parents can handle their trauma responses while supporting their children during crises. The Duality of Reaction: Exploring the struggle between emotional reactions and the need for rational action in emergencies. Applying MI in Trauma: Discussing how motivational interviewing principles can be adapted in traumatic situations, particularly in school environments. Advocacy vs. Change: Balancing the desire to advocate for change with the need to create constructive outcomes. Empathy and Understanding: The importance of entering others' worlds empathetically, even in traumatic contexts. Consequences and Compliance: How motivational interviewing can help in framing consequences and compliance in a more constructive manner. Feeding Fear or Faith: The concept of choosing which emotions to feed during a crisis – fear or faith. Role of Educators and Staff: Guidance for teachers and school staff in stabilizing situations and providing support to students. Empowering Through Communication: Strategies for empowering individuals and communities to deal effectively with trauma through effective communication. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication, we love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome. To the communication solution that will change your world. Hi everyone. I'm Danielle Cantin. I'm here on the Communication Solution podcast, and I am joined by Casey Jackson, your host and expert in motivational interviewing. How are you, Casey? I'm doing pretty well. Awesome. Well, I'm excited about this episode. We're looking at, Basically, what's happening in school systems. I had a question for you around motivational interviewing and the communication solution when, you know, in the news, you hear about all of the challenges in school systems, and how they're trying to keep kids safe and how they're exposed to obviously guns and violence and threats. And what I really enjoy, about the way that you train and the way your brain works is that, you know, how to take an idea from kind of the ivory tower discussions and make it very tangible and real. And I don't know if that's the visual part of myself that you just tell stories in a way that I get. And then I also. Retain and it helps me relate to things.
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. This episode offers an insightful and heartfelt exploration of the intricacies of helping others. The podcast stands as a testament to the power of empathy, strategic guidance, and the importance of respecting individual autonomy in the journey of helping professions. It invites listeners to consider their own motives and approaches in offering support, whether professionally or personally, emphasizing the profound impact genuine understanding can have on both the helper and those they assist. In this podcast, we discuss: Understanding the Motive to Help: The hosts discuss what drives them to be in helping positions, delving into personal motivations and the impact they hope to make. Casey's Reflection on Empathy: Casey shares a profound personal quote from his teenage years, emphasizing the importance of making people feel heard, seen, and understood. John's Perspective on Alleviating Suffering: John talks about his motivation to help others, particularly driven by his sensitivity to pain and suffering. Experiences in the Prison System: Casey shares his experiences working in prisons, highlighting the power of being present and making inmates feel heard and understood. Journey vs. Destination: The conversation explores the balance between enjoying the journey of helping others and focusing on the desired outcomes. Ethical Influence in Motivational Interviewing: They discuss the ethics of influencing people in motivational interviewing, emphasizing the need to maintain autonomy and provide informed choices. Compliance vs. Autonomy: The hosts tackle the complex issue of compliance in helping professions, contrasting it with the concept of respecting individual autonomy. Guiding with Empathy: Casey and John explore how guiding someone in motivational interviewing involves balancing empathy with strategic direction. Personal Growth Through Helping: They reflect on how their own journeys in helping others have led to personal growth and a deeper understanding of human behavior. Intrigue in Individual Stories: Casey expresses his fascination with individual narratives and the unique reasons people seek help or guidance. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Canton here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome. To the communication solution that will change your world. Hello, everyone. Welcome back. We are the communication solution here to hopefully entertain and grow your brain and all the sorts of good things that you're tuning in for. If it's the first time, listening, you got Casey Jackson here, our director that I will be. Interviewing Casey, this is John, one of his worker bees out in the world training on AI and other such things. And so we're here today to talk about a topic that. And we can veer in all sorts of directions here, Casey, but it's just something I've been thinking about from a conversation we were having recently. And what are we trying to do when we're trying to be in a helping position?
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. This episode provides a rich and insightful journey into the realms of communication and behavioral change, guided by the deep knowledge and experiences of John Gilbert. This episode, in particular, highlights the transformative power of empathetic and informed communication, showcasing how it can significantly impact personal growth and drive positive societal change. John's unique blend of intellectual rigor and emotional empathy elevates the discussion, offering listeners a comprehensive understanding of the nuances and complexities of effective communication. The podcast stands as a testament to the pivotal role that thoughtful dialogue plays in our collective pursuit of a more connected and understanding world. In this podcast, we discuss: Introduction to John Gilbert: Casey Jackson introduces his co-host, John Gilbert, and sets the stage for an in-depth exploration of John's perspectives on behavior change and communication. John's Academic Journey: John shares his academic background, focusing on his fascination with behavior change and how motivational interviewing became a crucial part of his professional growth. Self Determination Theory: John discusses the significance of self-determination theory adjacent to motivational interviewing and its influence on his approach to human behavior. Evolution of Professional Development: John reflects on the profound moments in his professional life, particularly how motivational interviewing reshaped his understanding of communication and behavior change. Lifestyle Medicine and Health Outcomes: The conversation shifts to the impact of lifestyle choices on health, emphasizing the potential of reversing or preventing major diseases through behavioral changes. Importance of Respecting Autonomy: A critical discussion on the importance of not taking away an individual's autonomy, focusing on the respect and dignity in treatment and communication. Cultural and Environmental Influences: The hosts discuss how cultural and environmental factors shape behavior and the importance of understanding these influences in communication. The Role of Motivational Interviewing: Casey and John delve into the role of motivational interviewing in engaging individuals meaningfully, beyond the superficial layers of modern communication. Challenges in a Capitalistic Society: The podcast touches upon the difficulties of implementing these communication strategies in a heavily capitalistic society where everything, including human interactions, can be monetized. Fusing Empathy with Intellectualism: John concludes by expressing his aim to blend his intellectual knowledge with emotional empathy to make a more profound impact on people's lives and society. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Canton here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome. To the communication solution that will change your world. Hey everyone. This is Casey Jackson and this is the communication solution.
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.As we step into the New Year, this episode serves as a beacon for those navigating the complexities of communication and personal evolution. It underscores the significance of mindful decision-making and aligning our actions with our values. By embracing diverse paths and perspectives, especially in the context of the New Year's spirit of renewal and change, listeners are encouraged to embark on their journeys with intention and openness. The discussions provide valuable insights for starting the year with a fresh outlook, emphasizing growth, autonomy, and the transformative power of our choices in shaping our lives and the world around us. In this podcast, we discuss: New Year, New Perspectives: Discussing how motivational interviewing and personal goals intertwine in the new year, focusing on setting intentions without stress.Beyond One-Word Summaries: Challenging the concept of summarizing complex ideas or goals into a single word, advocating for a more dimensional approach.The Power of Choice: Exploring the theme of making choices, both in personal life and professional settings, emphasizing autonomy and avoiding unnecessary stress.Navigating Life's Multiple Paths: The metaphor of multiple paths to the same mountain peak is used to illustrate different approaches to life goals.Integrating Motivational Interviewing in Daily Life: Discussing how motivational interviewing techniques can be applied to personal life, enhancing decision-making processes.Values and Lifestyle Changes: Conversations about how lifestyle changes, like adopting a vegetarian diet, reflect personal values and choices without stress or judgment.Empowerment vs. Sovereignty: Exploring the distinction between empowering others and acknowledging their inherent sovereignty.Universal Expansion through Individual Choices: Delving into a spiritual perspective, suggesting that each individual choice contributes to the expansion of the universe.The Concept of Sovereignty in Communication: Examining how honoring an individual's sovereignty can enhance communication and personal growth.Setting Intention for Growth: Reflecting on setting intentions for personal growth and healing without necessarily inviting stress or pain into the process.You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin, here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hi I'm Danielle Cantin. I'm here with Casey Jackson on the communication solution. And we are so excited to be chatting with you. It's the new year. So I thought we could have some pretty awesome discussions around what that looks like for people. How are you doing Casey? I am doing well. Thank you. In this new year. First week of the new year. Yeah, it's, always interesting. What I thought could be a fun thing to kick off is, motivational interviewing is I've learned so much over the years about it. And when I apply it, I always think it's fun to apply it to my personal life.
About this Episode We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.The episode focuses on the intersection of communication strategies and the justice system. Judge Mary Logan, with 35 years of experience as an attorney and a judge, shares insights into how communication, specifically motivational interviewing, can be integrated into legal practice. The discussion revolves around balancing compliance-based models with behavior-change models, improving outcomes for individuals in the legal system, and innovative approaches in judicial settings. In this podcast, we discuss: Adapting Communication for Impact: The podcast delves into how judges like Logan are seeking to adapt their communication styles to maximize impact in limited timeframes. Empowering Individual Change: Logan discusses the concept of empowering individuals to identify and work towards their values, using tools like the Focus Mountain. Integrating Personalized Approaches: The potential for personalized approaches in judicial settings, including the use of symbolic items like rocks representing personal strengths, is explored. Response to Judicial System Critiques: The podcast acknowledges the current criticisms of the justice system and looks at how innovative communication and empathetic strategies can contribute to reform and improvement. Fostering Community Reintegration: Logan emphasizes the importance of judicial practices that support community reintegration and reduce recidivism. Potential for System-wide Change: The conversation suggests the potential for systemic change in the justice system through improved communication techniques and empathy-driven practices. . You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin, here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. And when you say that Mary, the thing that I just, I mean, we're in the middle of this, but I can tell right now, just between you and I right now, I, now it's making my brain. I think because when you were talking about what, when you've watched the officers and those videos that I have there, there are just profoundly short. I mean, these interactions that are 8 and a half minutes long and life changing, truly life changing suicide prevention, just things that change people's lives. And when I developed the motivational interviewing competency assessment that might get a measure. Conversations when you and I, when you submitted the 1st, recording of chambers that was, that was okay for you to submit to me to, to review, the tool that I used at the time required a 20 minute sample size of an M. I. based conversation. Part of the reason I developed the Micah instead was. So many doctors and nurses I worked with their conversations are five to 15 minutes long. They don't even get it. So it's like,
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.The episode focuses on the intersection of communication strategies and the justice system. Judge Mary Logan, with 35 years of experience as an attorney and a judge, shares insights into how communication, specifically motivational interviewing, can be integrated into legal practice. The discussion revolves around balancing compliance-based models with behavior change models, improving outcomes for individuals in the legal system, and innovative approaches in judicial settings. In this podcast, we discuss: Guest Profile - Judge Mary Logan: With 35 years of experience in law, transitioning from a public defender to a judge, Mary Logan discusses her approach to legal practice. Balancing Legal Models: The conversation explores the balance between compliance-based models and behavior change models in the legal system. Emphasis on Motivational Interviewing: Logan highlights the importance of motivational interviewing in legal settings to improve communication and outcomes. Specialized Courts for Targeted Needs: The establishment of veterans and community courts is discussed, showcasing tailored approaches for different groups. Empathy in Judicial Proceedings: The significance of empathetic and effective communication in court proceedings is emphasized. Challenges of Time-Limited Interactions: The podcast touches on the difficulty of making a significant impact in the short interactions typical in court settings. Judge's Role in Facilitating Change: Logan speaks about the judge's potential to contribute to behavior change while maintaining legal responsibilities. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This has been part one of a two-part podcast. We hope you'll join us for the second portion. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Behavior Change in a Compliance-Based System: A Conversation with Judge Mary Logan I Video link About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.The episode focuses on the intersection of communication strategies and the justice system. Judge Mary Logan, with 35 years of experience as an attorney and a judge, shares insights into how communication, specifically motivational interviewing, can be integrated into legal practice. The discussion revolves around balancing compliance-based models with behavior change models, improving outcomes for individuals in the legal system, and innovative approaches in judicial settings. In this podcast, we discuss: Guest Profile - Judge Mary Logan: With 35 years of experience in law, transitioning from a public defender to a judge, Mary Logan discusses her approach to legal practice. Balancing Legal Models: The conversation explores the balance between compliance-based models and behavior change models in the legal system. Emphasis on Motivational Interviewing: Logan highlights the importance of motivational interviewing in legal settings to improve communication and outcomes. Specialized Courts for Targeted Needs: The establishment of veterans and community courts is discussed,
About this Episode We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we delve into the importance of integrating integrity, effectiveness, and self-care in the helping professions. They discuss a new training initiative called "Be the Change," which focuses on empowering individuals in various helping roles. The conversation revolves around the challenges of maintaining personal well-being while being dedicated to helping others, especially. In this podcast, we discuss: Essence of Helping Others: Casey Jackson shares his life-long dedication to helping others and his journey from being a hands-on therapist to becoming an educator and trainer in effective communication and motivational interviewing. Importance of Evidence-based Practices: The discussion emphasizes the significance of using data-driven methods to bring about effective change in individuals and organizations. The balance between Being and Doing: Danielle Cantin brings up the concept of 'beingness' – living and embodying the values one preaches, which is a key element in Casey's approach to training and personal growth. The Concept of "Be the Change": This new training program aims to equip helpers with tools to make a meaningful impact while also taking care of themselves to prevent burnout. Integrity in Practice: The conversation highlights the importance of practicing what one teaches, ensuring that one's actions are in alignment with their values and teachings. The Challenge of Sustaining Energy and Passion: The hosts discuss the common issue of burnout in helping professions and the need for continuous support and learning to maintain enthusiasm and effectiveness. Community and Shared Learning: There's an emphasis on the value of learning and growing within a community, sharing experiences, and learning from one another. Invitation for Engagement: The podcast ends with an invitation for listeners to participate in the conversation, either by reaching out with questions or by expressing interest in joining the podcast to discuss related topics. Reflecting on Personal Journeys: Both hosts share their personal experiences and insights into the field of motivational interviewing and effective communication, offering a glimpse into their personal motivations and journeys. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin, here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hello, everyone. I'm Danielle Cantin, your facilitator of the communication solution. And I'm here with your host, Casey Jackson. Hey, Casey. Hello. How are you? Doing good. Awesome. I'm, I'm really excited to talk about our topic today. Which is something that you and I have been working on for over a year, getting to know all of your different clients, all of the people who are so drawn to training with you, to learning from you and with you. We really saw this need. I know in my,
About this Episode We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode we delve into the concept of New Year's resolutions, particularly through the lens of motivational interviewing and sustainable behavior change. The discussion explores how individuals and businesses can approach the New Year with a mindset focused on positive change, aligning actions with core values, and the importance of verbalizing goals to trusted, unbiased listeners for clarity and accountability. The podcast also touches on the challenges of maintaining long-term changes and strategies to sustain motivation beyond initial enthusiasm. In this episode, we discuss: Forward-Looking Approach: Casey Jackson emphasizes the importance of a forward-looking approach in motivational interviewing, contrasting it with traditional psychotherapy that often delves into the past. Cultural Reflections: The hosts discuss how different cultures view relaxation and being present, highlighting the often hectic pace of life in the U.S. The Journey of Change: The concept of life being a journey, not just a destination, is explored, suggesting that sustainable change involves enjoying the process, not just focusing on the end goal. The Impact of COVID-19: The pandemic is mentioned as a catalyst for people to reassess their lives, priorities, and what truly matters to them, similar to the reflection that occurs around the New Year. Sustainability of Change: The hosts discuss the importance of making sustainable changes that align with one's values, rather than temporary or superficial adjustments. Role of External Feedback: John Gilbert emphasizes the value of having external measures or feedback to complement internal reflection and ensure alignment with values and goals. The Concept of a 'New Day': Casey Jackson introduces the idea of each day being a new opportunity to progress towards goals, rather than seeing setbacks as complete restarts. Balancing Internal and External Measures: The discussion acknowledges the importance of balancing internal feelings and motivations with external, objective measures for sustainable behavior change. Invitation for Listener Engagement: The podcast concludes with an invitation for listeners to share their thoughts, agreements, disagreements, and topic ideas, emphasizing the interactive nature of the podcast. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin, here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hello everyone and welcome to Creation Solution. I'm Danielle Cantin, your facilitator for today and I am here with your hosts Casey Jackson and John Gilbert. Hey guys. Hey Danielle. Hey Danielle. Hey, I'm excited for this episode today. I thought we could dig into a topic that I'm, I want to say might be really emphasized in the U. S. But I'm sure it's felt somewhat across the globe. The new year and with the new year comes It's lots o...
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we discuss the importance of effective communication in organizations and how it can lead to improved retention, recruitment, and overall workplace culture. We also introduce the concept of "Be the Change," a training program designed to help individuals develop a mindset and skillset for better communication. In this episode, we discuss: The power of effective communication in organizations. The importance of making employees feel valued and understood. The relationship between recruitment, retention, and workplace culture. The "Great Resignation" phenomenon and its impact on organizations. Creating an infrastructure and communication web that meets employees' needs. The role of authenticity and genuineness in communication. Aligning personal values with organizational values. The concept of "Be the Change" and its focus on mindset and heart-set. The intentions in the MICA (Motivational Interviewing Competency Assessment) and their impact on communication. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication. We love to talk about solutions and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution. That will change your world. Hello changemakers. It's Danielle Cantin here, the facilitator of the communication solution podcast with Casey Jackson. How are you, Casey? Awesome. I cannot stop thinking about a podcast that we did around why you named this podcast, the communication solution instead of motivational interviewing or something around that topic. We really dove into how the communication solution, Can can help bolster all different kinds of organizations and to me coming from the business world and working with so many founders and leader leadership teams. There's something that I feel very passionate about, which is. How do these companies actually help take care of their workforce? So a lot of times businesses are so focused, so focused on the end client, the end customer. And what I've seen through all of your trainings of different organizations is the power. That even if that's not your intention going into it, the end result is this beautiful workforce, this team culture that in theory, visionaries think intellectually, I should say, yeah, take care of your team and they'll take care of everything else for you. What are you actually doing it? Are you actually giving your team? The environment, the tools, the trust to do and be that for you. So you can tell I get really fired up talking about this because it's, I've never seen anything like what you train the results that, that flow out from these organizations. Can we dive in a little bit about. About retention, about recruiting, about building that team that then uses the tools to, to kind of pass the love on right. To your ultimate end consumer. Yeah. I think, you know, for me, it's easy to talk about it when I start from an individual perspective and then talk about how my brain. Expanded into more of a macro level or organizational perspective or,
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this engaging episode, we have a special guest, Jessica Keaney, a licensed social worker with a wealth of experience in community corrections. Together, we delve into the world of motivational interviewing (MI) and discuss its profound impact on the criminal justice system. We explore the power of empathetic conversations, reflective listening, and the transformative potential of helping individuals align their behavior with their values. Join us as we gain insights from Jessica's expertise and learn how MI can create positive outcomes and reduce recidivism in our communities. In this episode, we discuss: The serendipitous encounter with Jessica at the Mint Conference and the value of authentic connections. A closer look at the Mint Conference, an annual gathering for MI practitioners. The significance of empathetic conversations and personal connections at professional events. Delving into the core principles of motivational interviewing (MI) and its departure from traditional approaches in the criminal justice system. The pivotal role of reflective listening in MI, with a focus on overcoming resistance. Validating clients' feelings and experiences as a key component of the MI process. Empowering individuals to harmonize their actions with their deeply held values. Emphasizing the importance of empathy and compassion in guiding individuals through the justice system. Jessica's valuable insights into utilizing MI to foster positive outcomes and reduce recidivism in our communities. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin, here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hi everyone. I'm Danielle Cantin here facilitating the communication solution podcast with our favorite Casey Jackson. Hey Casey. And we are so excited because we have a special guest today. We have Jessica Keaney. She is a licensed social worker from Massachusetts and she works in community corrections. She's got an incredible background. I'm going to let her share more about who she is. But what's really fun is how they came to meet at the mint conference in Copenhagen this year. So as you know, if you've listened to our other podcasts, the mint conference. Happens every year, the international motivational interviewing network of trainers conference. So it's kind of fun. I think I'll let you guys explain the story of how you met and turn it over to you, Casey. Well, I am excited because I love having people on to chat with, you don't love having John on here, but just the story is fascinating to me. So I'm sitting, having lunch, at the for with some buddies of mine. And the forum's an amazing place to just see people from all over the world that you have kind of this heart connection with and, and mind connection, because we share the connection over motivational interviewing and, and what that means. And I'm eating lunch and, and then just makes a comment about the food.
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we explore why we chose Communication Solution's name, delving into Casey's expertise in motivational interviewing and its profound impact on individuals and organizations. The conversation underscores the importance of effective communication in transforming outcomes and culture within organizations. In this episode, we discuss: Casey explains the choice of the podcast name, "The Communication Solution," and its connection to motivational interviewing. The significance of motivational interviewing as a powerful skill set for personal and professional growth. Casey's perspective on communication's impact on individuals, systems, and society as a whole. The idea that effective communication is a solution for improving outcomes in various aspects of life. The role of communication in different areas, from relationships to organizational culture. The importance of aligning behavior with values and the role of communication in achieving this alignment. The challenge of implementing motivational interviewing in organizations and the need for fidelity to make a real impact. The connection between effective communication and improved organizational outcomes, such as reduced turnover and higher satisfaction. The shift from a control-based mindset to a more open and supportive communication approach. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe In this podcast, we discuss: Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication. We love to talk about solutions. And we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hello, beautiful people. It's Danielle Cantin here, your facilitator of the communication solution, and I'm here with Casey Jackson. Hey, Casey. Hey, I'm excited today to talk about why you named this podcast. The communication solution. We know that you're kind of a master with motivational interviewing. You train, so many organizations and help so many people with this incredible tool evidence based practice. Why did you call this podcast motivational interviewing? Why, why communication solution? You know, I think partially it's from my background as a social worker and a social work perspective is that you're trying to help as many individuals, but looking at systems, you're looking at a micro level, you're looking at a macro level and motivationally is not the end all be all. It's the most phenomenal, truly the most phenomenal skill set I've ever accessed and, and, developed for myself. It's had the most profound. Impact on me personally and professionally, but the more I grew my skillset and expanded my understanding, I just think there's a profound awareness of how communication impacts our lives or the lack of communication or, or communication. And. For me, it's not that every conversation is, am I, nor should it be motivational interviewing, but by definition, if there's a conversation, there's communication, you know, no matter what that communication is. Can we find a way to be more effective?
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we dive deep into the concept of hope and its connection to motivational interviewing. We explore how hope plays a vital role in motivating individuals and organizations to create positive change. The discussion touches on ethical considerations and the potential misuse of motivational interviewing. Throughout the conversation, the hosts emphasize the transformative power of hope and its ability to catalyze change in both personal and professional contexts. In this episode, we discuss: The episode introduces the role of hope in motivational interviewing and its connection to positive outcomes in various fields. Casey discusses the characteristics of helping professionals that contribute to positive outcomes, highlighting the alignment with motivational interviewing principles. The concept of the placebo effect is explored in relation to hope, revealing its significant impact on health outcomes. Casey shares historical anecdotes related to the power of hope, including the story of Mesmer and hypnosis. The discussion delves into the dimensions of hope, emphasizing the role of optimism and self-efficacy. The hosts examine the relationship between hope, optimism, and motivational interviewing, emphasizing the importance of believing in an individual's potential for change. Casey stresses the need for fidelity in implementing motivational interviewing to achieve consistent and measurable results. Ethical considerations regarding the application of motivational interviewing are discussed, with a focus on avoiding manipulation. The hosts emphasize the need for organizations to align their behavior with their values to create cultural change. The episode concludes with an invitation for listeners to engage in discussions and share their thoughts on motivational interviewing and related topics. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication. We love to talk about solutions and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution. That will change your world. Hi everyone. I'm Danielle Cantin with the Communication Solution podcast. I'm here with Casey Jackson. How are you, Casey? Doing great. Awesome. Thanks everybody for joining us. We're really excited today to talk about a concept that is very near and dear to my heart and weave it into motivational interviewing. Casey, on one of our previous podcasts, we talked about the MINT forum. It's a conference, motivational interviewing network of trainers international happens every year you go, And in that episode, you mentioned something that I'm very intrigued with, and I'd like to talk about hope. And you mentioned that Dr. Miller, was talking about hope and the value of hope. I'd love if you could weave in that concept. Does it relate to motivational interviewing? Did he say that it relates to motivational interviewing and kind of help? Positioned hope within this construct, for communicating. There's, there's a lot to unpack with that. So it was fascinating,
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we discuss the increasing stress associated with the holidays and explore how motivational interviewing can be differentiated from healthy communication in managing this stress. The conversation highlights the importance of aligning one's behavior with personal values and employing empathy to reduce familial tensions. We also touch upon the ethical considerations of trying to change family members' behaviors and the significance of maintaining holiday rituals and joy. In this episode, we discuss: The Impact of Stress During Holidays: Discussion on the increasing stress levels during the holiday season and its effects on relationships. Motivational Interviewing vs. Healthy Communication: Differentiating between motivational interviewing techniques and general healthy communication practices. The Role of Brain Science in Communication: Exploring how understanding brain science can improve communication, especially under stress. Aligning Behavior with Values: The importance of aligning one's behavior with personal values during the stressful holiday season. Empathy in Family Dynamics: Strategies for employing empathy to reduce tension and improve engagement within family interactions. Ethical Considerations in Changing Family Dynamics: Ethical implications of attempting to change family members' behaviors to align with personal desires. The Importance of Celebrating Rituals and Joy: A discussion on the significance of maintaining rituals and finding joy in holiday traditions. Navigating Expectations and Boundaries: How to manage expectations and maintain healthy boundaries with family and friends during the holidays. The Spirit of the Holiday Season Beyond Clinical Tools: Reflecting on the essence of the holiday spirit beyond just clinical communication strategies. Self-Reflection and Personal Growth: Emphasizing the importance of self-reflection and personal growth in improving communication and relationships. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication. We love to talk about solutions and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution. Hey, welcome everyone. This is Danielle Cantin. I am facilitating the communication solution podcast with Casey Jackson and John Gilbert. Hi guys. Hey. Hey, hey, thanks so much for joining us today. I've got a fun topic for us to discuss. The holidays are upon us, and it seems like it starts earlier and earlier every year. And I'm just curious as I'm starting to interact more and more with friends and family. And talking to other people and the stress that creeps up. So I thought that'd be a great topic to dive into. Just stress in general around the holidays and where that little segue or interaction is or how motivational interviewing could potentially help. This is one of those ones, Danielle, that I think it'll be fun to differentiate healthy communication from motivational interviewing. There. Because fundamentally motivationally,
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we discuss the recent international conference organized by the Motivational Interviewing Network of Trainers (MINT), its impact, and the essence of the communication solution. In this episode, we discuss: Casey Jackson shares his excitement about the recent MINT conference and his annual attendance. MINT stands for the Motivational Interviewing Network of Trainers, a global community of trainers and practitioners. The founders of MINT are committed to making motivational interviewing accessible and international. Over 50% of the board members of MINT are from outside the United States, emphasizing its global reach. The conference alternates between locations in North America and international venues, fostering diversity. Casey and Danielle discuss the sense of community and connection with like-minded individuals at the conference. Dr. Bill Miller's research on hope is highlighted, emphasizing the importance of optimism and perseverance. Casey illustrates how he translated Dr. Miller's insights into practical advice to help his nephew in a difficult situation. The podcast emphasizes the value of motivational interviewing as a method to improve communication, understanding, and human connection. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication, we love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hi everyone. This is Danielle Cantin, your facilitator for the communication solution, a podcast with Casey Jackson here, and we're going to talk about everything that we love about motivational interviewing. It particularly excited Casey to hear about mint, the conference you just came back from the international conference. You go to it every year. And for those of you listening, thank you so much for joining us. And just so you know, MINT is the motivational interviewing network of trainers. So let's chat with Casey. How did it go? Tell us about it. It was awesome. I mean, I look forward to it every year. I will say that part of my part of my bias is that I just get to connect with people from around the world that I just are dear, dear, dear friends. I mean, Just imagine, Danielle, if you know, I know you attend a lot of things that if you get to go to a conference specifically with people from your own kind of cut from the same tribal cloth that you're cut from, and then imagine 400 people cut from that, from that cloth, that's, that's the, that's the magic that I get to participate in, you know, annually, one of the things that's fascinating about, I think that I'm so in awe of. The founders of motivation and what the board has really focused on. Is making sure that it is accessible. And that really is an international group. You know, so often when I'm doing a training, people say, well, you know, how does my deal with cultural differences and, and, gender differences? And does my respond to this respond this way, or does it cross cultures?
About this Episode We hope you found value in part one of this podcast. Thank you for joining us for this second segment.Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we continue with the enlightening workshop conducted by Dr. Bill Miller and Dr. Teresa Moyer. They delve deeper into the attributes and skills that contribute to effective communication and empathetic interaction. The conversation also touches on the potential implications for various fields, including coaching, therapy, and more, as they explore the significance of individual attributes over professional labels. In this episode, we discuss: Attributes Over Degrees: The discussion highlights the importance of practitioner attributes over formal degrees or labels in driving effective communication and positive outcomes. Efficiency of Outcomes: Assessing parameters related to sustained talk and change talk within the first five minutes of an interaction can be an indicator of effectiveness, emphasizing the efficiency of outcomes. Challenging Norms: The evolving approach to communication challenges traditional systems and structures, pushing professionals to embody essential attributes. Integration and Synergy: The hosts and guest contemplate the integration of these attributes across various fields and the potential synergy it can create in diverse roles, from health coaching to therapy. The Power of Compassion and Empathy: The episode underscores the profound impact of compassion, empathy, and positive regard in improving communication and positively influencing others. Hope as a Self-Fulfilling Prophecy: The concept of hope is explored further, emphasizing its role in shaping self-fulfilling prophecies and outcomes. Assessment and Competencies: The importance of developing assessments and competencies related to practitioner attributes is highlighted for various professional roles. Challenging Established Practices: The hosts and guest discuss how this evolving perspective may challenge established practices and systems within different industries. The Ongoing Conversation: The episode concludes with a commitment to continue exploring these crucial topics in future podcasts, acknowledging their complexity and importance. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us!Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Hello and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Canton. Here at the Institute for Individual and Organizational Change, otherwise known as IFIOC, we love to talk about communication, we love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Well, it really sounds like a sort of Way like that. I'll talk about and I'm open to correction here, but like a way of being, you know, is what they talked about with Carl Rogers, but almost like some way of treating not. And you could say that similar, but then also embodied. And that seems to be this, like. way of seeing where you are talking about the positive regard. And then if you go beyond seeing, now we're talking almost about like believing certain things and holding a belief. So did they talk about like,
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode we explore the recent workshop conducted by renowned experts Dr. Bill Miller and Dr. Teresa Moyer, titled "What Makes Helpers More Effective?: 8 Skills That Improve Client Outcomes." The conversation reveals the groundbreaking insights from this workshop, focusing on the importance of practitioner attributes in achieving positive client results. In this episode, we discuss: The Power of Compassion: The conversation underscores the profound impact of compassion, highlighting its role in making helpers more effective. Attributes Over Titles: The participants emphasize the significance of personal attributes in helping professions, advocating for a shift away from rigid role definitions based solely on degrees. Coaching and Dentistry: The discussion extends to various fields, including coaching and dentistry, where practitioners are reevaluating their approach to insurance-based models. Desperation and Timely Help: The urgency of mental health support is highlighted, emphasizing the critical need for timely assistance rather than waiting for evidence-based practices. Individual Trust and Connection: The trust and connection between a helper and their client are explored, illustrating how this bond can outweigh formal credentials. Assessing Helper Skills: The importance of developing standardized assessments for helper skills is raised, recognizing the need to measure attributes like empathy and active listening. Efficiency and Effectiveness: The conversation touches on the balance between efficiency and effectiveness in helping professions, suggesting that experience and degrees may impact the efficiency of achieving positive outcomes. The Conversation Solution's Mission: The podcast's mission to facilitate open conversations around effective communication is acknowledged, bridging gaps and breaking down barriers. Hope and Empathy: The discussion touches on the power of hope and empathy, emphasizing their role in alleviating the feeling of isolation and understanding clients on a deeper level. Being a Good Person as a Foundation: The conversation concludes with the idea that at its core, being a good person forms the foundation for effective helping, creating positive impacts both personally and professionally. This has been part one of a two-part podcast. We hope you'll join us for the second portion. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Transcribe Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution. Hi, I'm Danielle Cantin, and I am here on the communication solution podcast with Casey Jackson and John Gilbert. We are so excited for another episode, everything about motivational interviewing and on this particular episode, we might even take a little journey, a little bit away from motivational interviewing and always circle it back. thank you so much for being here. You guys, Casey, you just came off of an amazing workshop with the co founder, Dr. Bill Miller of motivational interviewing and his friend and colleague, Teresa Moyer, Dr. Teresa Moyer. so they have a new book coming out.
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.Today we delve into the topic of digital detox. We discuss our personal experiences with social media, emphasizing the importance of aligning behavior with one's core values. The conversation touches on the impact of advocacy on social media, the need for authenticity, and the potential risks associated with excessive screen time. In this episode, we discuss: Exploring the pervasive impact of digital technology and screen time on our lives, and the need for a digital detox. Personal experiences with digital detox, including the realization of its effects on behavior and values alignment. Reflecting on the challenge of balancing advocacy and social media, and the potential for generating resistance. The importance of seeking alignment between behavior and values in the context of social media use. Recognizing the potential benefits and drawbacks of social media, and the role of values-driven decisions in using it. Addressing the role of social media in fulfilling the human need for connection, contribution, and understanding. Considering the responsibility and potential risks associated with using social media platforms. Emphasizing the value of empathy and understanding in navigating social media interactions. Encouraging self-reflection and taking steps towards positive behavior change in the digital realm. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Join MI PLUS+ Want a transcript? See below! Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Welcome everyone. I'm Danielle Cantin, facilitator of the communication solution with Casey Jackson and John Gilbert, and we're here to talk about everything related to motivational interviewing. And it pretty much does touch every part of our world. Today, we're going to dive into an incredible topic. One that I'm pretty sure every single human is familiar with and it's digital detox. Oh my God. It's taking over our world. When I see the little screen pop up to let me know my screen time, it's just like, Oh, So what am I doing? And that's just me as a human. I'm not even worrying about a child or everybody else in my life and what they're doing, but it just can't, it makes me think of, of how, you know, we're trying to all connect with each other. And yet we've got this digital interruption that's happening. That's really preventing us from those deeper connections. So with that, I want to turn it over to, to you guys to dive into this world of digital and perhaps good ways to detox. Well, I'll tell you what's fascinating for me about this is just read this relatively recently within, you know, the last seven months, my two of my social media accounts were hacked my personal ones and deleted. Which meant deleted. I couldn't recover them. Facebook and Instagram. Yeah. So I didn't, I didn't, I just know how much Casey's, how that's a big deal. Well, is this part of that digital detox? That's why I think it's a great topic because the only thing that ...
About this Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert, and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this episode, we discuss the concept of motivational interviewing in mindful and gentle parenting. They explore the challenges parents face, including the balance between wanting children to reflect their values and fostering their individuality. The hosts stress the importance of aligning behavior with values and navigating societal influences. A practical example is shared on applying motivational interviewing principles when dealing with a child's low grades, emphasizing the significance of allowing children to make choices and face consequences. In this episode, we discuss: The podcast discusses motivational interviewing and its application in mindful and gentle parenting. Casey Jackson, a parent himself, shares her experiences with parenting, including raising twin teenage girls. The conversation touches on the conflict between wanting children to be a reflection of the parent versus helping them become the best version of themselves. They emphasize the importance of aligning behavior with values and navigating the complexities of parenting influenced by societal norms and past experiences. The hosts highlight the challenges of collaborative parenting and co-parenting, where different individuals with their values are involved. The concept of individuation in adolescents and the natural conflicts that arise during this stage of development are discussed. Casey shares a practical example of applying motivational interviewing principles when dealing with her child's low grades and the importance of allowing children to make choices and face consequences. The hosts discuss the ethical aspect of parenting, setting boundaries, and guiding informed choices to help children align their behavior with their values. The podcast encourages parents to be mindful, gentle, and supportive while allowing their children the freedom to make choices and learn from their experiences. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Join MI PLUS+ Want a transcript? See below! Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, and organizations. Welcome to the communication solution that will change your world. Welcome. I'm Danielle Cantin, your facilitator of the communication solution podcast with Casey Jackson and John Gilbert, and we are here to talk about everything related to motivational interviewing and how it can help you in particular around challenging. What we're calling mindful and gentle parenting. Now, I'm not a parent. However, I did assist in raising 16 nieces and nephews. so I'm really curious about this. The minute I met you, Casey, You know how I felt. I was like, what on earth is motivational interviewing? I, this can change the entire world, not just organizations and teams and businesses, but your personal life. And, and so that's when you dove in and talked about how it affected you on a personal level. So I thought that'd be a great topic and want to turn it over. So I am in the thick of parenting. I've got. Twin teenage girls, who just started high school, their high school career.
Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.Today we explore the application of motivational interviewing in union strike negotiations and emphasize the significance of aligning behavior with values and delve into the challenges of compensation disparities. In this episode, we discuss: Application of motivational interviewing in union strike negotiations Importance of aligning behavior with values Addressing compensation disparities, including CEO salaries Role of empathy in reducing resistance and discord in negotiations Bridging visionary organizations and effective communication through MI Contemplating the impact of AI on negotiations and human connections You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Join MI PLUS+ Want a transcript? See below! Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Canton. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hi, I'm Danielle Canton, and I am here with Casey Jackson for the communication solution podcast. Hey, Casey. How are you? Good. Awesome. We are here to talk about everything motivational interviewing and how it applies to the world. And I'm very excited about today's topic because there are so many union strike negotiations happening. So what comes to mind for me is, obviously Michigan. So that's my hometown, Detroit. So what happens in the automotive world, what happens is a trickle down effect from that. And then of course, California, the writers. So I think it's kind of a rich topic to talk about, motivational interviewing. So I think I'll kick it over to you. It is a fascinating topic. You know, my brain is always trying to run things through the MI lens first. And what I always think of fundamentally is, is your behavior in line with your values. And I think what's interesting from, you know, not being overly versed, in those two current union strikes that are happening, but I was watching one of the interviews where the CEO makes 29 million and got a substantial bonus. And they're saying, they're just talking about what's a livable wage and how to raise a livable wage and how do you argue against that? And it's interesting because the CEO wouldn't really answer that question because. It's almost impossible to compare apples to apples when you're talking that kind of dollar amount and different in, in wage, what people are making, but what I always think of is how do we peel back and go, is my behavior in line with my values? And so when I think of union workers. When they look at, you know, espousing family values, like from an organizational perspective or for corporate perspective, you know, we're into family values and we support our workers. And I think there's a fundamental push to go, well, then put your money where your mouth is. And, and so I think that generates that is the corporation's behavior in alignment to what it espouses its values to be. This is something we've talked about so many times in motivation going with organizational change. I always think is the organization's behavior in alignment with its own vision, mission.
Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.In this thought-provoking podcast episode, we delve into the intersection of Motivational Interviewing (MI) and Artificial Intelligence (AI). We explore the potential implications of AI on the practice of MI, touching on topics such as emotional intelligence, genuineness, and the profound connection that occurs in human interactions. In this episode, we discuss: Exploring the profound impact of artificial intelligence on motivational interviewing. Reflecting on the potential of AI to emulate cognitive empathy, but the challenge of replicating emotional empathy. The significance of genuineness and its complexity in the realm of AI and human interaction. Considering the depth of connection and meaning that arises from genuine, soul-to-soul human interactions. Delving into the concept of spiritual intelligence and its potential role in the future of human interactions. Reflecting on the ever-evolving landscape of AI and the need to approach it with compassion as a moral compass. Embracing the role of humans as the masters of AI, recognizing the importance of individual biases and experiences. Discussing the potential for AI as a tool and the responsibility of humans to navigate it with wisdom and empathy. Playfully envisioning a podcast episode on Spiritual Intelligence (SI) as a continuation of this thought-provoking discussion. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Join MI PLUS+ Want a transcript? See below! Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations. Welcome to the communication solution that will change your world. Hi everyone. This is Danielle Canton. I'm facilitating the communication solution podcast with Casey Jackson and John Gilbert, the motivational, oh gosh, motivational interviewing. I want to say nerds, experts, like the whole world of MI. We are diving into part two, a pretty cool conversation we had earlier about artificial intelligence. I think we started with the implications it might have on motivational interviewing, but true to form, you two took it mind blowingly huge and wide with so many great concepts. To dial in on from, from ethical to practical, considerations around AI. So let's do part two and dig in and see if we can kind of rate it in for our viewers and listeners. Well, you know, I think that they, it just struck me. It kind of my own internal joke now is just my own. How much do I have artificial intelligence, based on my own bias about my own knowledge basis. So. Yeah. Yeah, that's good. That's a good meta one. I like it. intelligence is relatively artificial. You know, I think when we went so wide, it is hard for my brain to bring it into the here and now and go back to that. My brain always tries to go to the end of one once I go macro. But what I do look at is, Whether we're overrun with AI, as long as there's human experience, I really do believe that if that's where the pendulum swings, there will be a pendulum that swings back to, I want to see a chef cook the meal at my table. Um. Even if it tastes better by a robot doing it precisely,
Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.Today we delve into the intriguing intersection of motivational interviewing (MI) and artificial intelligence (AI). In this episode, we discuss: Exploring the intersection of motivational interviewing and artificial intelligence (AI) Discussion on the influence of AI in various industries, including branding and marketing Contemplating the perception of robots as nonjudgmental and its impact on human interaction Ethical considerations surrounding the application of AI in helping professions Reflection on the potential benefits and risks of integrating AI in healthcare and behavioral interventions Debate on the balance between AI efficiency and preserving human compassion in interactions Consideration of the future implications of AI on professions like coaching and therapy You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Join MI PLUS+ Want a transcript? See below! Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Canton. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations. Hi, I'm Danielle Cantin here facilitating the communication solution podcast, and I'm here with Casey Jackson and John Gilbert. Thanks for being here guys. Thanks for showing up, Danielle. Thank you. We're here to talk about, another journey of motivational interviewing, everything motivational interviewing. And how it relates to everything else in the world. So, this topic is very hot. It's AI, artificial intelligence. And I find it incredibly intriguing, being in branding and marketing, and how it's overtaking that industry. Every single industry is being touched by AI and the influence of AI. And I can't help, but go back to when I first learned about motivational interviewing, you exposed me to a particular article from the journal of Medical Internet Research, from, I think it was a scientist, the UK and Australian scientist that said, robots are perceived. As nonjudgmental, more nonjudgmental than people. So I thought I'd kind of kick it off and hand it over to you guys to dive into everything related to AI. Oh, you know, and this is going to be a little bit meta, but what, which is perfect for AI is when I found that article, I was literally in an exercise for myself of not getting sucked into push notifications because I don't want to keep feeding the algorithms. This is just my own. Casey Jackson trying to navigate the world and not be overrun by the matrix kind of take on the, on things. And of course, so what happens, I get a push notification from CNN and the little headline on that little push notification was robots. Research shows that robots are more effective at motivation than humans. So it's like talk about meta in terms of, I'm trying to get out of this. And they're throwing me an article on AI and like, it's literally, those algorithms are that good. So of course, as I'm twitching and trying to not push the link, I obviously end up pushing the link. And my, my issue with it, and I think this is a great way to start off, and it's going to spark a lot of thought is when I read the article, my issue with it, because John and I, that the areas we've been kind of obsessed with is,
Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.Today we are talking about applying motivational interviewing in educational settings, particularly in schools. We discuss the challenges faced by teachers and school systems, emphasizing the importance of effective communication and the potential impact it can have on students. In this episode, we discuss: Back to School Season: The relevance of motivational interviewing in the context of the back-to-school season, addressing the needs of teachers and students alike. Diversity of Training Audience: The conversation touches on the wide range of educational settings where motivational interviewing has been applied, from Headstart programs to university-level classes. Pressure on Teachers: The hosts acknowledge the increased pressures on teachers in modern times, including issues like shootings, lockdowns, and the pervasive influence of social media. Compliance vs. Behavior Change: The discussion emphasizes the distinction between compliance models and behavior change models in education, exploring their respective roles and limitations. Empowering Teachers: The hosts express the need to empower teachers with effective communication skills to foster behavior change and values-based decision-making. Impact on Students: The conversation emphasizes that motivational interviewing, even in small doses, can make students feel heard, understood, and more open to discussing their challenges. Hope and Personal Agency: The hosts discuss the importance of instilling hope and a sense of personal agency in both teachers and students, enabling them to believe in their capacity to effect positive change. Desperation in Education: The conversation touches on the desperation felt by educators, who often grapple with limited resources, time constraints, and challenges in managing a diverse range of students. You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This is part two of a two-part podcast. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Join MI PLUS+ Want a transcript? See below! Hello, and welcome to the communication solution podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations. And I am your facilitator of the communication solution podcast with Casey Jackson and John Gilbert. Hey guys. Hey, how are you doing? I think that an awesome topic for us to cover today is it's back to school season. And I know that both of you teach motivational interviewing and have taught many teachers and school systems. So as we're all diving back into that season, and I know so many teachers and there's so many struggles and everybody wanting to do the right thing, the best thing for our students of the world. I thought I'd turn it over to you to see how does motivational interviewing, how can that help or assist teachers, school systems? What's your experience been in that realm? I mean, there's so many things that strike me, you know, I think we've been pretty lucky with the diversity of what we've been able to work with. I mean, as soon as I even start talking about this, first thing I think of is we have gone as young as. Headstart and early headstart programs and doing training for them all the way through John, just a couple of weeks ago,
We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. Today we continue with our very special guest, Aly Gibson, the director at Frontier Behavioral Health, a community behavioral health organization. We continue to talk with her about Motivational Interviewing concepts. In this episode, we discuss: Getting behavior in line with values Developing different pathways in the brain Acknowledging other people's experiences Looking at trauma from a power and privilege perspective Delivering MI concepts on a broader scale The thinking Cortex part of our brain. Focus and motivation Stress and ambivalence Using MI on yourself Getting clear on who you are Cultural differences How does communication impact the human brain Difficulty maintaining access to a naive brain Reflective listening and empathy skills Aligning behavior with values Moving forward vs. staying stuck And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This is part two of a two-part podcast. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Join MI PLUS+ Want a transcript? See below! We hope you found value in part one of this podcast. Thank you for joining us for the second segment. Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host. Danielle Cantin here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world.Oh, I love that. I love that you're a mix of all of it. And it is, I laugh sometimes cuz there's a couple of phrases I keep reminding myself of. Feels ain't real. . Yeah. Really? Yeah. Aren't real. And so I have to remind myself of that and then I also love that. Okay, cool.Danielle, this is awesome. That sucked. And, you've got 10 minutes to have like a full on pity party. . Yes. And like putting it in a container of time or something can remember. I'm so glad I'm not the only person that does that. I literally am like, okay, timer set. Okay. Yes. And we're done. Like, let's move forward.That reminds me of a one-liner and a conference. I heard, there was this activity we did. The facilitator said, we're gonna allow you to whine, but we don't allow you to marinate in it. So and I lo I just love that, that it's like, yeah, you can, you can get it out and then you're done. Like there's no marination.So I just thought that's that same construct about Yeah, acknowledge it, it's real. Now let's start getting, you know, where do you wanna go from here, kind of. , but, and, and this is the thing I wanna just wrap into it in terms of I want to continue to not minimize people's experiences because the link that I continue to make to the brain science side of it is when there is so much stress and pressure and, and trauma neurochemically, it is so hard to get up into the executive function.So it's not just like, do, do, do, do, do. Oh yeah, that happened to you, but you know, back on your horse. It's not minimizing on that level, the level of mindset it takes. But I also think it's how we know that restorative process,
Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve.Today we have a very special guest, Aly Gibson, the director at Frontier Behavioral Health, a community behavioral health organization, and we're talking about Motivational Interviewing Concepts. In this episode we discuss: Casey's professional relationship with Aly Gibson Aly's role at Frontier Behavioral Health as the Director of Child and Family Outpatient Downtown and the WISE Program, a wraparound with Intensive Services for Youth Aly's work with the youth Medicaid population ranges from very acute to very severe issues Aly's very first train trainer training with Casey How Motivational Interviewing is part of Aly's life now How MI helped Aly feel less stressed, less torn in all directions, and more confident Alignment with deeper values The four processes in the third edition of Miller and Rollnick's Motivation book The World Values Index The whole Focus Mountain concept Goals and ultimate values The behavior is in alignment with values Life's complexity Executive functioning Resistance and sustained talk Emotional reactions Delusional happiness and connection Quality of life and relationships And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This has been part one of a two-part podcast. We hope you'll join us for the second portion. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Join MI PLUS+ Want a transcript? See below! Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve.Welcome to the communication solution that will change your world. Hi listeners, this is Danielle Canton. We are here with the Communication Solution Podcast with Casey Jackson and John Gilbert, and we're here to talk about motivational interviewing. It is has become one of my favorite topics. This approach is being used to transform companies, help so many people in this episode Today, what I wanted to do, Casey and John, is dive in a little bit as you're experts in motivational interviewing, helping companies.How do you actually use this approach in your personal life? Is it possible to use motivational interviewing for your personal growth and development? I'm kind of a geek around stuff like that, so I learn about this and I'm like, I wanna use it on myself and everybody I know. So it's, you know, I would almost differentiate between using it on ourselves and using it for, you know, when you're communicating with other people.I what I'll just kinda launch with my thoughts and John dive in. In terms of, if you break it down to the basic construct of motivational interviewing, it is, is behavior in alignment with values. So if you just take it there, then motivational being itself gets into how do you communicate to orchestrate that, facilitate that.For long-term sustained behavior change. So when you take the basic components of it, it would just make sense that, well, if we're just taking those basic components, I want my behavior to align with my values, you know, and I want to have longer term behavior change. So the basics of it is like, yeah, that, that makes sense.When you get into the communication method,
We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. Today we discuss motivational interviewing for personal growth and development. In this episode we discuss: Motivational interviewing approach for our own growth Personalities Pre-thinking about change Self-reflection Behavior change Resistance or pushback Blaming and excuses Dunning Kruger effect Values and behavior Reconciliation Motivational Interviewing and Cultural Constructivism Stress and pressure Difference between coping and navigating skills Peace of mind and fulfillment in life Context and culture Blueprint and structure And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This has been part two of a two-part podcast. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is about empowering you on your journey to change the world. So if you have questions, suggestions, or ideas, send them our way at casey@ifioc.com, that's CASEY@IFIOC.COM. For more information or to schedule a training visit IFIOC.com until our next Communication Solution podcast keep changing the world. Join MI PLUS+ Want a transcript? See below! We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host. Danielle Cantin here at the Institute for Individual and Organizational Change, otherwise known as IFIOC. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hello, welcome everyone to the Communication Solution Podcast with Casey Jackson and John Gilbert. I am Danielle Canton, and I'm thrilled to be here. We had another podcast where we dove into how do you use, is it possible to use motivational interviewing for your own personal growth and development? And if you didn't listen to the previous podcast, yes. The answer is yes. Oh my gosh. It's gonna be essential, and it's so. such an incredible approach, but what that did was really reveal how much more there is to talk about this. Yes. So Casey and John, you're here. Let's dig in and what else can we explore around this idea of really using, motivational interviewing to help us in our, our own growth? John, I'm gonna kick it straight to you. You had 15 different thoughts when we're wrapping up, so I'll let you just start unfolding all 15 . Oh, we'll see how clear I can be. But Casey, you had talked about culture, you had talked about blaming outside of yourself, and what went through my mind too is this thing of certain personalities are gonna be more apt to be. Open to new experience, certain personalities are gonna be more conscientious than others. So for different people listening to this, they might have a different, level of going into this and being like, yeah. Or a different level of, huh. But I say that because we all bring different personalities. But if you're interested in some kind of self-reflection and some kind of that's the prerequisite I think I just wanted to give voice to that's happening here. That is, in our trainings we talk about is someone in pre-thinking about change, pre contemplating stage of change. And if you're there or you don't, you're working with someone or thinking about something,
Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. Today we discuss motivational interviewing for personal growth and development. In this episode we discuss: Motivational interviewing approach for personal growth and development Behavior alignment with values Viable core constructs within motivational interviewing The importance, confident ruler Lifestyle Commitment Choices and behavior change Method of communication Health and wellbeing Values and goals Social-cultural perspective Potential for conflict and growth Decision making Creating resistance Relationships and parenting Control and alignment Ambivalence Blueprint or structure for life And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This has been part one of a two-part podcast. We hope you'll join us for the second portion. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is about empowering you on your journey to change the world. So if you have questions, suggestions, or ideas, send them our way at casey@ifioc.com, that's CASEY@IFIOC.COM. For more information or to schedule a training visit IFIOC.com until our next Communication Solution podcast keep changing the world. Join MI PLUS+ Want a transcript? See below! Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hi listeners, this is Danielle Canton. We are here with the Communication Solution Podcast with Casey Jackson and John Gilbert, and we're here to talk about motivational interviewing. It is has become one of my favorite topics. This approach is being used to transform companies, help so many people in this episode Today, what I wanted to do, Casey and John, is dive in a little bit as you're experts in motivational interviewing, helping companies. How do you actually use this approach in your personal life? Is it possible to use motivational interviewing for your personal growth and development? I'm kind of a geek around stuff like that, so I learn about this and I'm like, I wanna use it on myself and everybody I know. So it's, you know, I would almost differentiate between using it on ourselves and using it for, you know, when you're communicating with other people. I what I'll just kinda launch with my thoughts and John dive in. In terms of, if you break it down to the basic construct of motivational interviewing, it is, is behavior in alignment with values. So if you just take it there, then motivational being itself gets into how do you communicate to orchestrate that, facilitate that. For long-term sustained behavior change. So when you take the basic components of it, it would just make sense that, well, if we're just taking those basic components, I want my behavior to align with my values, you know, and I want to have longer term behavior change. So the basics of it is like, yeah, that, that makes sense. When you get into the communication method, I think that's where you can have. people probably splinter into different camps of, yes, you can use it on yourself. No, you can't use it on yourself. How would you know the difference between the resistance talk, the sustained talk, change talk? I think all those components, are viable core constructs within motivational interviewing. But I can tell you in my personal life,
We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. Today we continue to focus on the unfortunate murders in Idaho, at the University of Idaho, through the lens of motivational Interviewing. In this episode tragedy in Idaho through the lens of Motivational Interviewing, we discuss: Compassion when living with trauma The University of Idaho's situation Compassion from an MI perspective Primary trauma and secondary trauma Compassion distinguished from empathy Perspective of law enforcement Law enforcement survival in civilian survival and community safety The difference between reflective listening and high accurate empathy Human thought and behavior Extremely complex, high pressured situations Strategically responding to language Evidence-based practices that change data Vision and mission statements How to get behavior in line with values Looking at the human brain from a different perspective Gratification Job satisfaction And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! This is part two of a two-part podcast. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is about empowering you on your journey to change the world. So if you have questions, suggestions, or ideas, send them our way at casey@ifioc.com, that's CASEY@IFIOC.COM. For more information or to schedule a training visit if IFIOC.com until our next Communication Solution podcast keep changing the world. Join MI PLUS+ Want a transcript? See below! We hope you found value in part one of this podcast. Thank you for joining us for this second segment. Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host, Danielle Cantin, here at the Institute for Individual and Organizational Change, otherwise known as IFIOC we love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. What's going through my mind is this thread that Casey, to me, you just brought up with a secondary trauma. It's like, how do you, regardless of of the work, it could be a officer that's dealing with this level of stress. It could be a mental health social worker dealing with secondary trauma. How do you have compassion in your work when you're constantly you know, a sense of feeling the trauma or actually traumatized with a secondary trauma. it's so different to live it versus talk about it on like a podcast like this. And I want 'em to just bring that up because mi is a way of, of expressing compassion for another human being. You could say, well, I'm expressing compassion by pulling them off of the bridge. Or I'm expressing compassion by tasering this person, cuz it gets the overall good. So, you know, it's not that people don't have compassion, it's almost like. An expression of compassion we're talking about here with mi. We're obviously talking about it more from the, perspective of the officers in, in this recent way, but we could tie it back to even the person you were talking about in the Idaho situation. How much compassion does this person feel? I don't know how functional it is to fully unpack this, but I think what you were getting at is like, do my interpretation is that, does this person feel a sense of compassion and ambivalence about that compassion for what they're doing to these other peopl...
Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert, and Danielle Cantin. We love talking about Motivational Interviewing and improving outcomes for individuals, organizations, and the communities that they serve. Today we are talking about a tragedy in Idaho, current events focusing on the unfortunate murders in Idaho, at the University of Idaho, through the lens of motivational Interviewing. In this episode tragedy in Idaho through the lens of Motivational Interviewing, we discuss: Casey's consulting with the hostage negotiations team on a monthly basis The scenario of what happened at the University of Idaho The phenomenal podcast with Lieutenant Steve Wall from the Spokane Police Department Difficulties of finding a jury in those situations Stress, frustration, exhaustion, and anger The human brain and the choices that it makes Casey's work doing substance use treatment in state and federal prisons Difference between behavior and intention Ambivalence and remorse Social conscience Premeditation How to get better outcomes Law enforcement, MI and de-escalation Individual mindsets Grief and empathy Stress and trauma Emotions and control And so much more! This is part one of a two-part podcast. We hope you'll join us for the second portion. Thank you for listening to the Communication Solution Podcast with Casey Jackson and John Gilbert. As always, this podcast is about empowering you on your journey to change the world. So if you have questions, suggestions, or ideas, send them our way at casey@ifioc.com, that's CASEY@IFIOC.COM. For more information or to schedule a training visit IFIOC.com until our next Communication Solution podcast keeps changing the world. Join MI PLUS+ Want a transcript? See below! Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations. And the communities they serve. Welcome to the communication solution that will change your world. Hi, and welcome to the Communications Solutions Podcast with Casey Jackson and John Gilbert. I'm your host Danielle, and we actually wanna take a look at motivational interviewing through. Through a lens of current events. So often as a newbie to motivational interviewing, I find myself applying it to everything in business, in mental health, in every area of life. And of course, what comes to mind is current events, things that are in the news, things that are top of mind, creating conversations out there in the world and, and concern. So I recently heard, in terms of a current event about, Someone reaching out to you, Casey, and you've been hired to consult with the hostage negotiation team and I was wondering if you'd be willing to dive in and talk a bit through, talk a bit about the unfortunate murders in Idaho, at the University of Idaho and what's happening there, and kind of talk to us about that situation through the lens of motivational Interviewing. It's, I mean, it's just such a complex concept. So yeah, I think it's fairly fresh in my mind for multiple reasons. You know, I just was asked to join this monthly, you know, be consulting with,hostage negotiations team on a monthly basis. So my brain has been very oriented to that as I immerse my myself in there further and further into that reality. and they bring me to look at situations from a motivational perspective. So like for any of you that listened to the podcast, which I think was a phenomenal podcast, we ended up doing a two-parter with, Lieutenant, Lieutenant Steve Wall, from the Spokane Police Department. And I, there's so much substance there in that conversation that gives me so many thoughts when I, when I look at the scenario of tragedy in Idaho and y...
Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. Today we are talking about the differences between the MI Geek and the Naive Brain in Motivational Interviewing. About This Episode Reviewing the differences between MI Geek and the Native Brain Developing MI curriculum Core components and basic skills for a naive brain Research and the constant state of learning Active listening and perspectives Training in different situations Different skill levels Approaching different situations Empathy and listening without judgment Dr. William Miller and his books The Dunning-Kruger effect Stages of learning Human dynamics and effective communication Emotional intelligence And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Want to see the video podcast? Join MI PLUS+ Join MI PLUS+ Want a transcript? See below! Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host Danielle Cantin. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results. For individuals, organizations, and the communities they serve, welcome to the communication solution that will change your world. Welcome everyone to the Communication Solution Podcast with Casey Jackson and John Gilbert. They're both experts in motivational interviewing and we are so excited to have this episode today where we're gonna dig in a little bit. Casey, I'm curious you help break down the difference between motivational interviewing the MI geek versus the naive brain? Of course I'm raising my hand. I'm the naive brain here, , and you are definitely, you know, the ultimate expert. So well, yeah, and then I can point to John, who's the MI geek. So it's just like, it's perfect. The same room's, perfect I think the thing that's fascinating, you know, we've touched on this on other podcasts lately. I've been looking at kind of when we continue to evolve curriculum and, and when John and I have done curriculum development, we run into this all the time because the more we learn and the more obsessed we get with it, the more you want to teach people what you're obsessed with. But there's something that innately disrespects a naive brain that hasn't been on the same learning curve that we've been on. So it's difficult when you develop curriculum because what you want is people to get the same experience. You got that got you intrigued in the first place. You know, the things got me intrigued in my first MI trainings or got John intrigued in his first I trainings was very basic motivational interviewing, just the nuts and bolts of motivational interviewing. And I think that's critical for a naive brain that really doesn't understand what motivational is and what are the core components, what are the basic skills, what's kind of your strategies involved in that. And what you find is, you know, John has talked about this on PAD podcasts before. When you, when you find that tribe of people within motivational thing that are obsessed with it, it really does take it to a whole different level. And then, you know, I'm defer to John often. His natural tendency is just to do so much research and his, his curious brain is always drawing from other theories and seeing how they support, and augment motivational interviewing. So when you're in a constant state of learning with m...
Welcome to today's episode of The Communication Solution podcast with Casey Jackson, John Gilbert and Danielle Cantin. We love talking about Motivational Interviewing, and improving outcomes for individuals, organizations, and the communities that they serve. Today we are talking about Motivational Interviewing. We revisited the point of MI, dialed back, and started from the beginning. Where did it come from? What does it even mean? About This Episode What is MI? Casey and John explain their history and experiences with MI Not a common language or a common way of thinking about things A method of communication that affects behavior change Impact on behavior change in the most effective and efficient way possible. The thought processes, research and experiences of Dr. William Miller and Stephen Rollnick Identifying motivations, thoughts and behaviors MI and healthcare perspectives Addiction and substance use world Acceptance and Compassion A different Mindset Ambivalence and finding peace And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Want to see the video podcast? Join MI PLUS+ Want a transcript? See below! Hello and welcome to the Communication Solution Podcast with Casey Jackson and John Gilbert. I'm your host Danielle Canton. We love to talk about communication. We love to talk about solutions, and we love to talk about providing measurable results for individuals, organizations, and the communities they serve. Welcome to the communication solution that will change your world. Hi. Welcome to this episode of The Communication Solution with Casey Jackson and John Gilbert. I'm Danielle Canton, your host, and we are so excited today to jump into a topic. It's like, guys, tell me what is it like? What is the point of MI? Let's just start from the basics. I'm so curious to kind of dial back and kind of start from the. You know, Danielle, I think what's what's helpful about this conversation is, you know, I've been training on motivational w for around 20 years now, and I was just doing a train the trainer this week, and one of the things we got into, and John and I have talked about this quite a bit in curriculum development. You know, John and I have been working together for, you know, over 10 years now, 11, 12 years now. The hardest part for curriculum development is really understanding how do you teach to a naive brain when your brain's been immersed in the research and the practice of MI for over 20 years. And I think, and I'm gonna jump in and just kinda laugh cuz I just kind of opened it with like, tell me again what's the point of MI because it's like, we literally call it MI Yes. And there's some people out there. What's, what is ? It's Michigan. I'm from Michigan. Or you know, originally I'm like, if you're in the healthcare field, it's my, the basically, there you go. Yeah. So lots of different people use different acronyms, motivational interviewing, and I, I, I think. I think that's how we get so used to just talking about these things. So second nature, and especially because it is, it literally is our full-time job is teaching and training people on motivational interviewing. So I think the more you get so oriented to it and used to it. , you think it is a common language like any other industry, and then you realize it's not a common language and it's not a common way of thinking about things. So I mean, the simple way of when we say, you know, what is the point of motivational interviewing, it's if you're trying to affect behavior change, it's a method of communication.
Welcome to today's episode of The Communication Solution podcast with Casey Jackson, Danielle Cantin and our guest today, Matt Fleming, Chief Operating Officer of Sun Sunshine Health Facilities in Spokane Valley, Washington. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. Today we are talking about Motivational Interviewing in Healthcare. Matt shares his incredible career path that has led him to where he is today. He provides us with the background of his journey, his passion for the elderly and how Motivational Interviewing has enhanced his career. About This Episode Motivational Interviewing in the Healthcare Industry Leading people and conflict Being compassionate and empathetic without being emotional Development of leaders and investing in staff Training outcomes MI culture shift Team challenges Compliance issues Training executive leadership Stress and workforce burdens Ambivalence Motivation and retention Behavior and Values COVID and the healthcare culture And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! For those who are new to this podcast, the MICA is the Motivational Interviewing Competency Assessment. For more information or to schedule a training visit https://www.ifioc.com/. Thank you for listening to The Communication Solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Join MI PLUS+ Want a transcript? See below! Welcome, everyone. We're so glad you're here to join us today for this episode of the Communications Solution Podcast. I am Danielle Canton, your facilitator. I'm here with our amazing host, Casey Jackson, the Executive Director of the Institute for Individual and Organizational Change, and we are thrilled to have a guest today. Yes. We have Matt Fleming here. He is the Chief Operating Officer of Sun Sunshine Health, facilities in Spokane Valley, Washington. He's got an incredible, career path that has led him to where he is today and Casey, we're thrilled to have Matt join us today. Absolutely. So, Matt, thank you Danielle, and thank you, Casey for inviting me. I'm, I'm happy to be here and. You know, talk about, share my journey in healthcare, because it really started as a passion work for me. So just to give you guys a little background, I think it's, it's really helpful to start from the very beginning. I didn't, I didn't fall into healthcare. It was intentional. It was a decision I made when I was a young kid. I was raised in a small farm, in a community right outside of Spokane. And I did not. Farming. I did not like to be dirty. I didn't like anything about it so, you know, that's not great for a farm kid not to like to get dirty. So my dad said, you know what, Matt? You don't have to work on the farm, but you have to work. I was about 16 and he said, what do you love to and I said, well, I love old people. I've always, and I've always loved old people. Like I just was drawn to the elderly population as a young kid. Just always wanted to sit next to the little old ladies at church or whatever. So I said, well, I, I love old people and he goes, okay, well let's check out how to get you working in a nursing home and so just to, as soon as I, as soon as I turned 16, I drove into Spokane, and went to work at a nursing home. As got my c. In high school, I went to work at a nursing home, cna, right away. And I knew that that was where I meant was meant to be and that's weird for me now to look back and think, how did I know that as a young kid at 16? At 16, knowing that I wanted to land in this profession? I think that's really rare now looking back on it. But at the time, It wasn't,
About This Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson and John Gilbert. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. Today we are talking about Motivational Interviewing in the business world with a financial perspective. We talk about the evolution of Motivational Interviewing and how to share The Communication Solution that will change your world. About This Episode Ethics behind motivational interviewing being in the business world The Empath Conference at which Casey is a keynote speaker, interviewing the founder of Motivational Interviewing, Dr. William Miller Dr. Miller and Motivational Interviewing's role in for profit business The evolution of Motivational Interviewing Developing a leadership structure and a management structure and a workforce structure that is driven by vision, mission, and values Metrics and measurable results Productivity rates Bias against the corporate world Training outcomes Industry differences Being mindful and aware of how communication impacts the people around you Informed choices And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! For those who are new to this podcast, the MICA is the Motivational Interviewing Competency Assessment. For more information or to schedule a training visit https://www.ifioc.com/. Thank you for listening to The Communication Solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Join MI PLUS+ Want a transcript? See below! Welcome back everyone. And do we have a podcast for you today? It is going to be an interesting, provocative one, especially for those of you, that are interested in MI in the world of potentially business. I know I said it, so I'm not the one to introduce this out. Casey, you are our lovely director and you will have a lot of perspectives on this. And Danielle, you come from a background with perspectives on this, so if you wouldn't mind giving us, Danielle, a sense of where you're coming from with your curiosity. Thanks John. I'm excited. I was re-listening to the podcast that we did about quiet quitting and the insights that you and Casey shared, and that really spurred another conversation I thought we could touch on here. I come from the corporate world. The business world and from a branding and marketing perspective. And so what I do is I help organizations dig in to who they really are and bring it to life in a brand campaign in, in their brand. And the biggest struggle I've had in my life is getting that alignment with, we can say who you are all day long, but are you really walking the talk? So as I was listening to that, that awesome podcast about quiet, quit. And maybe think about what you are doing with your training, with the communication solution. Yes. How you are out there working with for profit companies, and businesses who typically have a financial perspective. They're like, they wanna grow, they wanna produce, and it's like, You're bringing this training, you're bringing motivational interviewing and your expertise with this communication solution to organizations, to leadership teams, to founders. These innovative companies are saying, We need this. And they're kind of stepping in. And I'd love to have a conversation around what you're seeing, how that's contributing to quiet, quitting or, or just the growth of a business and that role. Cause I like John, your reaction was like motivational interviewing and business, you know, so there's, there's a lot of thoughts there. So I don't know if that's a good kickoff, but that's what I would love to discuss today. Great. It,
About This Episode Welcome to today's episode of The Communication Solution podcast with Casey Jackson and John Gilbert. We love talking about Motivational Interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. Today we are talking about the trend of Quiet Quitting. We are looking at it through a Motivational Interviewing lens and distinguishing what the ethics and generational differences are in the workforce today. And, how the pandemic and other issues contribute to Quiet Quitting. About This Episode Quiet Quitting from the employee's and employer's standpoint Our perspective of Quiet Quitting and what is going on Work ethic and differences across different generations Looking at Quiet Quitting from the context of the pandemic How Family issues, social issues, community issues and political issues contribute Productivity and how workers spend their time Value, behavior and skill sets Loving what you do and feeling supported How is Motivational Interviewing supportive? Mindset, passion, fulfillment and a path forward Hiring, retention and burnout Autonomy vs. financial rewards And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! For those who are new to this podcast, the MICA is the Motivational Interviewing Competency Assessment. For more information or to schedule a training visit https://www.ifioc.com/. Thank you for listening to The Communication Solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Want to see the video podcast? - Join MI PLUS Join MI PLUS+ Want a transcript? See below! October Podcast #1 Hello everyone. Welcome back. We have our team here with our very helpful and guiding leading director, Casey Jackson. Welcome Casey, myself, John Gilbert as usual. And we have Danielle, Canton, who, Danielle, if you wouldn't mind just introducing yourself real quick, just as you are joining the. Awesome. Thanks John. I'm excited to be here. Just joining you and the Institute for Individual and Organizational Change has been an incredible experience. The communication solution, this podcast is amazing. I'm excited about the different topics we're gonna be jumping in on. And thank you for letting me be a curious mind here to kind of play off of you and Casey. Ask some questions and, introduce these. To folks out there that when they learn this communication solution, it really will change their world. Yeah. Well to that point, you came up with a topic today, but Casey, like you were gonna say something. No, that, that's exactly it. I just wanna dive into this. It's fascinating as we're, you know, as we're always kind of digging through different topics, but this whole trend about quiet, quitting and then, you know, as we as a team, were just walking through that and looking from an MI lens., you know, distinguishing between quiet, quitting and what are the generational differences? You know, is it quiet, quitting across all generations who are in the workforce right now? Is it different than what, you know, kind of Gen X look at, at the millennials and have kind of a bias from an ethical work ethic perspective? I so excited to dive into this, mostly because we have that cross-generational representation here on the podcast, to be able to talk about too. I'm excited to dive into this. On the same page. And I know this is something that you both are more familiar with than I am, just the whole movement of it. So defining our terms, maybe of what is quiet, quitting, what's going on with it. And, and from that perspective, we can then riff off of it with an MI lens. So if either of you wouldn't mind kind of giving your perspective on quiet,
About This Episode Welcome to today's communication solution podcast. We love talking about motivational interviewing, and about improving outcomes for individuals, organizations, and the communities that they serve. We have an interesting topic to talk about today: Open Ended Questions and the quality and complexity of what's being talked about. About This Episode Open ended questions vs close ended questionsHow do you ask open-ended questions?Reflective listening and empathyMotivations and the quality of curiosityLearning curvesMindsetPerspectivesConnections and valuesReal life examples of differences in questionsSkill buildingAnd so much more! To Watch Our Video Podcast - Join MI PLUS Join MI PLUS+ Transcript of Show - View Below The Communication Solution - Open Ended Question Tammy: Hello, and welcome to the communication solution podcast today. We've got Casey Jackson on the line, John Gilbert, and I'm Tammy here at IFIOC. We love to talk communication. We love to talk motivational interviewing, and we love talking about improving outcomes for individuals, organizations, and the communities that they serve. Welcome to the conversation. John: All right. Welcome back everyone. We have interesting topic to talk about today. At least for me, maybe not for everyone, but we'll see how it goes. I know that Tammy, you had particularly wanted to talk about this topic and subject because you were thinking of a situation that just starting at the basics we can talk about. But then I was like, well, we can go deep into this with multiple layers. So, I'm looking to hopefully do that with you Casey and Daniel. Today and just see how far we can get in a shorter podcast we have today. So, Tammy, what was the original kind of thinking you had for this topic? What is it, you were thinking? Tammy: The original topic was open ended questions, 101. And the reason why is because I think some people get stuck into. A lack of curiosity sometimes because we don't really know what to talk about. And then there's a difference between open ended questions versus close ended questions. You closed ended questions are. Yes, no, you expect a certain specific answer. Open questions, allow for the person to openly share their thoughts and ideas. Opinions could go so many different ways. The more that we can create open ended questions, the more we can hear people's thoughts, ideas, beliefs, all that type of stuff. So that's kind of where my mind was at when I was like, let's do open ended questions. Casey: Well, what's so funny to me is. I feel myself having a natural bias and a natural writing reflex this topic which I shouldn't it's so weird. And I think because so many people I've heard so much more lately that people are talking about, well, yeah, I went to a motivational interviewing training and it's like, how you ask open ended questions? It's like, oh my gosh, we're drifting so far away from empathy and accurate, reflective listening, but. I know it's my bias because I know I over correct on leaning so heavy into teaching people. What is high, accurate empathy? And the reality is that smart, strategic, evocative eliciting open ended questions are critical. Skill set to master in motivational interviewing. And I know I overcorrect towards teaching reflective listen. And so, so I'm getting over my bias and listening to that, cause it's just like, oh, I don't want people to think that it's open-ended questions, you can't do motivational without really smart, strategic open-ended questions. Tammy: Yes. It's part of the equation. And I think that's a really good point, Casey, because reflective listening is critical to motivational interviewing, but there are those times where you need to elicit and draw out from people. Their thoughts, ideas or beliefs too. Casey: Well, it, just, when you say that, I even think of the MICA, you know, the motivation incompetency assessment.
About This Episode Welcome to today's communication solution podcast. We love talking about motivational interviewing, and improving outcomes for individuals, organizations, and the communities that they serve. Today we are talking about the larger picture of the landscape of motivational interviewing, some of the things that are going on in its world, and the future landscape of motivational interviewing. We will also be transitioning some team members. For those who are new to this podcast, the MICA is the motivational interviewing competency assessment. In this podcast we discuss: The larger picture and landscape of motivational interviewingThe field of motivational interviewing has grown or spilled intoMotivational interviewing is a method of communicatingCultural BiasDr. William Miller and his book, “Lovingkindness: Realizing And Practicing Your True Self”Measurement and motivational interviewingThe components of how language worksMindset Responsibility and choiceThe Western medical perspectiveDr. Theresa Moyers and her new book, “Effective Psychotherapy”And so much more! You don't want to miss this one! Make sure to rate us or share this podcast. It would mean so much to us! Thank you for listening to the communication solution. This podcast is all about you. If you have questions, thoughts, topic suggestions, or ideas, please send them our way at casey@ifioc.com. For more resources, feel free to check out ifioc.com. Want to see the video podcast?- Join MI PLUS Join MI PLUS+ Transcript of Show - View Below John: Hello everyone. And welcome back. We have some special podcasts here as we're going to be talking about this larger picture here of the landscape of motivational interviewing and some of the things that are going on in the world of motivational interviewing. If you're interested in that more generally, we also are going to be having a transition of some team members that you might be seeing if you're seeing this, but you'll be hearing here soon. So, I know Casey, you were going to give some words to that with Tammy and. Casey: Well, mostly I'm crying internally cause I'm losing Tammy. She, and I've been buddies for years and years and years. Actually, Tammy was. Integral to me transitioning and doing some work in senior living which wouldn't have happened with her role touch mark and just now makes me a little emotional, because there's this chip little face who would run around high, high energy, usually that a little bag of M&Ms with peanuts in it. And I could get people to do almost anything. Like she was the biggest. Cheerleader not only for training but just for motivational interviewing, just so it's actually a little hard for me to see her kill a little face right there. To know that we're going to be transitioning and she's going on to wonderful things with her family as it continues to grow, in her belly right now. Yeah. And the good news is we're bringing on Danielle Cantin. Who's just a. A force to be reckoned with. So just, it it's an exciting transition. And so, we're going to hear some of that transition over the next few podcasts as, as Tammy's, you know moving on to, to other things. And Danielle's jumping onto the I team. So, it's exciting, exciting times and a little bit of grieving going on at the same time. so, anything either of you would like to jump in and say, Tammy Tammy: no. Except I do want to make sure that we cover the actual topic of Danielle: the podcast at some point Tammy: I'd like, sorry, the name. So, people know what the name, what we're focused Danielle: on today. John: Yeah. The landscape of motivational interviewing, for sure. Yeah. Yes. Casey: Sounds good. And Danielle, any thoughts as you're jumping on? Danielle: Yes. I'm just so thrilled to be here. And what I think is really interesting is how you and Tammy connected is how we connected is in the senior living space. So,
Navigating Resistance About this episode In this podcast we discuss: What is your roleInformed choiceEmpowerment vs. PowerFight, Flight or FreezeCultureRighting reflexAnd so much more! You don't want to miss this one! Make sure to rate us on apple podcasts or share this podcast, it would mean so much to us! Want to see the video podcast? Join MI PLUS+ Explore MI PLUS+ Want a transcript? See below! Tami Calais: [00:00:00] Hello, and welcome to the communication solution podcast. Here at IFIOC we love to talk communication, we love to talk motivational interviewing, and we love talking about improving outcomes for individuals, organizations, and the communities that they serve. Today, we've got Casey Jackson on the line, John Gilbert. And I'm Tammy. Welcome to the conversation. John Gilbert: Hello and welcome everyone. You are listening to another conversation with us at the team here. Today we have, uh, a topic. I was surprised we haven't talked about fully yet, but it is gonna be navigating resistance. And so you might have this in a variety of different situations, personal professional, all sorts of different things. And so we talk a lot about this in our intro to motivational interviewing course that will reference throughout. And there's some other, uh, resources like MI minutes setting Casey [00:01:00] can speak to, that will point you towards afterwards, but for now, that's what we're gonna be kind of setting the tone with. In terms of resistance, one thing that came to mind for me, Casey, is something that years ago you brought up of the whole rubber band analogy and kind of the physics 1 0 1 thing. So I think that could be a place to start if you are both open to that. But at some point I think that would be helpful just to get a sense of defining our terms a little bit, or what are we talking about instead of the maybe stigma that happens when you think. Making the label that someone is being resistant. So I don't know if you'd mind starting there. Casey Jackson: Well, I, I think it's interesting because if we kind of unwind the history a bit of this in the beginning, when I first was learning motivational interviewing and, and getting trained on it and then training on it, resistance was a term we used literally rolling with resistance and then it started falling out of favor. And the big shift was towards discord. And I understood the thinking behind it. Because what they were saying is [00:02:00] we don't wanna label the individual as being resistant. We don't wanna label the individuals being resistant. You know, what do we contribute to that? You know, so there's discord, there's tension between people. And it was interesting because I had been training resistance as the energy between two things, because I I'm so a little freakish about semantics. Like I, I, I need to, my brain needs to know what it means. And so I'd researched and, and looked up, you know, the source of it had to. Physics, you know, when you're looking at human physics or when you're looking at, you know, just physics and science, that resistance is the energy between two things. So that's when I started using that analogy. Like if you pick up the rubber band, there's no resistance in the rubber band, you know, it's when we pull on it and it's, and then I started talking about, you know, if I pump my fist together and smash my fist together, that's resistance. What I'd say is that it takes two things. So there is no such thing as a resistant individual, by definition, it is the energy between two things. And for me, that really helped my brain start to evolve of [00:03:00] understanding what causes resistance and what reduces resistance, which makes it easier to navigate resistance in dialogue. I think the thing that's so interesting with different populations that I've worked with. Is that there's so many things we do to try to manipulate or control people to bring down their resista...
About our guest Lieutenant Steve Wohl 25 years with the Spokane Police DepartmentTraining Director at the Spokane Police AcademyBA from Eastern Washington University in Interdisciplinary Studies, minor in Communication and Psychology.Previously supervised the Major Crime (Robbery/Homicide/OIS) unit, Special Victims Unit, Internal Affairs, and Tactical Operations unit.Commander of the Spokane Independent Investigations Regional Response team (SIIR) investigating all critical incidents involving regional law enforcement officers.SWAT and Hostage Negotiation team Commander 2014-2019. About this episode We loved having Steve on as a guest so much that we just had to schedule to have him back again to discuss even more about law enforcement and Motivational Interviewing. In this podcast we discuss: Compliance vs. Behavior ChangeLewis and Clark school shootingNew Era of law enforcementFight, flight or freezeAnd so much more! Want to see the video podcast? Join MI PLUS+ Join MI PLUS+ Want a transcript? See below! Hello, and welcome to the communication solution podcast. Here at I F I O C we love to talk communication, we love to talk motivational interviewing, and we love talking about improving outcomes for individuals, organizations, and the communities that they serve. Today, we've got Casey Jackson on the line. John Gilbert and I'm Tammy. Welcome to the conversation. Hello everyone. Welcome back to the MI guys here. We have our team as usual. And this time again, we have our very special guest, Steve Wohl. I'm saying that right? I know sometimes I mess that up. Um, but anyhow, Steve, welcome back and thank you for coming back. Steve Wohl: Oh, my, my pleasure. Glad to, join you guys again and, and, love the, the opportunity. So appreciate you guys having me on the team. Casey Jackson: Yeah. You know, Steve, what I wanna dive in with this is, [00:01:00] you know, after we wrap last time, the first thing you said is, gosh, we didn't even get into the active shooter side of this. And, I think that is so predominant right now, unfortunately, um, you know, I just know you've had multiple experiences and I think even launching this, what I want to really look at and, and kind of lay the foundation for is walking down that path between compliance and behavior change. Because even as we tee this up and we talked about it quite a bit last time, but I just think, I think from my mind, it helps me from a social worker. Really bridge that gap that we talked about last time between, you know, that the behavioral side of it, law enforcement side of it, community safety, you know, civilian safety, officer safety, like just, I think it's just such a complex issue that people try to oversimplify. And if we're gonna start from a simple place, I just wanna start from that place of kind of compliance versus behavior change and why law enforcement has to put on the paths that they have to just. For, [00:02:00] for reasons that most of us don't even comprehend. Um, and then the way that your brain continues to keep trying to expand, how do we make this as effective as possible with the best possible outcomes for everyone? So I just wanna start from there as we walk down this path, but I just wanna kinda set that tone for, for people listening as well, too, that this is just so wildly complex, and I don't want to feel like it gets oversimplified. So, but, so, so what were some of your thoughts as we were wrapping up and they, the things you were thinking, like, I just wish we could have had a chance to touch on this a bit. Steve Wohl: Yeah. You know, I think with Motivational Interviewing Casey, you're always looking for behavioral change and, looking for the way to get into people who are in crisis. With, active shooters, a lot of times we are called when, the violence is, is going on. And we have got to stop or neutralize that threat, and we don't always get the opportunity to sit and talkwit...
Ethical influence and behavior change with guest Josh from Valuegraphics About our guest Josh is the VP of The Valuegraphics Research Company. Helping global brands like PayPal, lululemon, and Genesys to increase their ROI, reduce their risk and improve ESG by using a research-backed values approach. By conducting custom research, The Valuegraphics Research Company is able to provide a unique experience for each of its clients, that uses data to remove the guesswork from their marketing and messaging. The demographic models that marketers have used for centuries are no longer effective because people don't fit the demographic stereotypes of days gone by. Around the world, companies are looking for an alternative that helps them find the intersection between profit and purpose and Valuegraphics is that answer. About this episode This podcast episode is a must listen! Josh joins us from Value graphics to share his experience on values and the core values found in the U.S. and Canada and around the world, as well as discuss ethical influence. In this podcast we discuss: Pre-frontal cortex and how it relates to our valuesExplaining demographics, psychographics and valuegraphicsValues theoryCompeting valuesSales, manipulation and connecting people's valuesRecruitment, culture change and employee retentionTop 10 values in the whole world If you loved this episode, please rate it on apple podcasts and subscribe to our podcast for more great podcasts! Want to watch the video podcast? Join MI PLUS! Want a transcript? See below! [00:00:00] Hello, and welcome to the communication solution podcast. Here at I F I O C we love to talk communication. We love to talk motivational interviewing, and we love talking about improving outcomes for individuals, organizations, and the communities that they serve today. We've got Casey Jackson on the line. John Gilbert and I'm Tammy. John Gilbert: Welcome to the conversation. Hello again, everyone. We have a guest today that is going to get into something that if anyone has listened to our podcast on values, focus, mountain, all that good stuff. This will be familiar, but. You will also expand your mind in some really cool ways. I've got to hear our guest on various podcasts out there. I suggest listening to his work. He has a book as well. He can tell us all about himself. It's Joshua Dittmar and he, is [00:01:00] gonna tell us about value graphics and what that all means and how we can relate Motivational Interviewing to that and how he's doing a lot of massive change at a large level. He's the VP of value graphics research company, and he's helping global brands be it PayPal, Lulu Laman Genesis their he's using these value graphics to help with increasing. ROI, reducing their risk and improve some of their outcomes with a researched, backed values based approach. So we're gonna talk about that, how to do that with values and get into some aspects of how do we think about ethics in relation to discovering people's values, how we're influencing them. And just some of the, some of the things around that from an Motivational Interviewing perspective, as well as Josh. Your perspective as well, more generally from everything you've learned. So anyhow, welcome Josh. And if you wouldn't mind, I know you have some information you were thinking of sharing about what does this even mean with value graphics and how could people get attuned to [00:02:00] it? Josh Dittmar: Amazing, good day guys. Thanks for having me on. And yeah, really looking forward to having a chat about values and a values driven approach with people who are already living and breathing this stuff. It's always exciting to talk to like-minded folks. Yeah, this this amazing database that has originally been created by our founder, David Allison, and a team of researchers out of New Zealand has really given us some powerful tools to not just change businesses, but also, you know,
This is part 1 of a 2 part podcast with guest Lieutenant Steve Wohl from the Spokane Police Department. About our guest Lieutenant Steve Wohl 25 years with the Spokane Police DepartmentTraining Director at the Spokane Police AcademyBA from Eastern Washington University in Interdisciplinary Studies, minor in Communication and Psychology.Previously supervised the Major Crime (Robbery/Homicide/OIS) unit, Special Victims Unit, Internal Affairs, and Tactical Operations unit.Commander of the Spokane Independent Investigations Regional Response team (SIIR) investigating all critical incidents involving regional law enforcement officers.SWAT and Hostage Negotiation team Commander 2014-2019. About this episode We loved having Steve on as a guest so much that we just had to schedule to have him back again to discuss even more about law enforcement and Motivational Interviewing. In this podcast we discuss: Real life situations of law enforcement, behavior change, engagement and Motivational InterviewingThe law enforcement brain in microsecondsHostage NegotiationsWhen does Motivational Interviewing work and not workCompliance vs. behavior changeAnd so much more! You don't want to miss this one! Make sure to rate us on apple podcasts or share this podcast, it would mean so much to us! Want to watch the video podcast? Join MI PLUS+ Want a transcript? See below! Guns, violence and MI with Steve PDFDownload
In this podcast we have 2 guests join us to ask their questions about infusing Motivational Interviewing and self disclosure. Guests Diana and Michelle join us from Canada as we navigate culture norms, Motivational Interviewing and the impact of self disclosure. Diana and Michelle are from our public Facebook group “Motivational Interviewing Everyday” where we share tips, create discussions and talk about Motivational Interviewing in the real world. In this Podcast we discuss: How self disclosure impacts communication from a Motivational Interviewing lensCultural normsRelating and self disclosureAnd so much more! Want to watch the video podcast? Join MI PLUS+ Want a transcript? See below! Self-disclosure-and-MI-PDFDownload
Question from one of you! Motivational Interviewing and Group communication Want to watch the video podcast? Join MI PLUS+ Wow this podcast is full of great information about using Motivational Interviewing with groups or in a group setting. This question came from one of you, our listeners! Kati works in a school setting and was curious how Motivational Interviewing could be used in groups. In this Podcast we discuss: How to use Motivational Interviewing in groupsTips: don't fall into the expert trap, get engagement first, EPE (Elicit, Provide, Elicit)The spirit of Motivational Interviewing and whats your intentionRefocusing groupsAnd so much more! Want a transcript? Read below! [00:00:00] Hello, and welcome to the communication solution podcast. Here at IFIOC, we love to talk communication. We love to talk motivational interviewing, and we love talking about improving outcomes for individuals organizations and the communities that they serve. Today, we've got Casey Jackson on the line, John Gilbert, and I'm Tammy. Welcome to the conversation. John Gilbert: Hello everyone. And welcome to another conversation with us here at the communication solution. You know, each one of us from our intro and we today have a really interesting topic that is going to come from a listener that we really appreciate Katie. If you wouldn't mind, Tammy just orienting us to what Katie had asked us, and then we can go from there with what, to a respond to. Tami Calais: Yes. Sounds good. So Katie actually wrote [00:01:00] in the question she was asking about, can you use Motivational Interviewing as a tool for group communication? She said that her background is in behavior interventions in a public school setting, and she would often end up working with students in small groups. She's done some reading on synergistic change, talk in a group setting, but I'd love to know if IFIOC has any more information on it. So that is our conversation today, Motivational Interviewing in group settings. Casey Jackson: So I can tell you for me, this is a question that has kind of percolated at times from the beginning. Ever since I started training it, not a common question, but it, it will surface fairly often. And kind of the two names the forefront of Motivational Interviewing and groups is Chris Wagner and Karen Ingersoll who wrote a book on Motivational Interviewing and groups. And John was talking about, there's a coding tool that [00:02:00] Johnny can reference as well to talk about a bit too, but prior to even knowing the things that had been written about Motivational Interviewing in groups is I was thinking about how, how I was using motivational interviewing in group therapy sessions in family therapy. What I realized in explaining to people is that first of all, you need to really be pretty skilled at Motivational Interviewing individually, because there is a complete different level of complexity that I found in using it in a group setting. The way I started to look at this was like, I remember getting called in asking to work with this group of Youth that were justice involved. And they said, we know we wanted to learn how to use Motivational Interviewing can use Motivational Interviewing with these guys in the group and all these concepts. And so what I was talking to them about is the way that I think of a way to look at Motivational Interviewing, in groups is if you treat the group as a brain with all these little brain cells in it, and there's going to be ambivalence inside that brain. And so it's not like you're talking to them [00:03:00] in mass. I mean, there's still this level of engagement, but you have a sense of how the majority of them are feeling and that the majority, and probably have mixed feelings about being in that group, especially if it's a BI classroom or that, you know, a small group from a behavioral classroom. You can think there's part of it. That's just like,
Motivational Interviewing and Healthcare with Amy Burns Want to watch the video podcast? Join MI PLUS+ Wow this podcast is full of great information about operationalizing Motivational Interviewing in a healthcare setting. Whether you work in healthcare, are in leadership in the Healthcare industry or just love Motivational Interviewing, you will love this podcast! Guest Amy shares all about her experience helping her organization and culture shift to Motivational Interviewing. In this Podcast we discuss: Operationalizing Motivational InterviewingChanging CultureFidelity of Motivational InterviewingChampions of change and Motivational InterviewingCoding training (Motivational Interviewing Competency Assessment-MICA)Train the trainer programAnd so much more! Want a transcript? See below! [00:00:00] Hello, and welcome to the communication solution podcast. Here at IFIOC, we love to talk communication. We love to talk motivational interviewing, and we love talking about improving outcomes for individuals, organizations, and the communities that they serve. Today, we've got Casey Jackson. John Gilbert and I'm Tammy. Welcome to the conversation. John Gilbert: Welcome back everyone. We are back here for another podcast. Then we have another very special guest. That's also a director here, uh, and in my eyes quite a big wig. Her name is Dr. Amy Burns. And Amy, if you wouldn't mind for getting us started, just give us a little bit of sense of your role and anything else you'd like to share of course, but particularly your role. And then [00:01:00] from there, we can get into how you've applied, Motivational Interviewing, your thoughts on it and how you've applied it in your world. Amy Burns: Yeah, sure. Well, first off, I'm really, um, happy to be here this morning, talking about one of my favorite topics It's very exciting, with the "MI" Motivational Interviewing guys. Um, so, um, I am an associate program director for a psychiatry residency in Spokane Washington. And, um, I, and my other role that I kind of created for myself, because I felt like it was important and is as the lead for motivational interviewing training for graduate medical education for all of the residency's Spokane wide. Um, yeah, so, the basically, I first got into motivational interviewing, um, teaching Medical students that were, on a [00:02:00] psych clerkship. And, then it kind of grew from there. In part, because of all the training that I got at IFIOC, that kind of helped me give me the confidence to be able to, to expand what I learned and teach it to other physicians. Casey Jackson: Well, and I've got to dive in because just give Tammy and John context as well too, when Amy and I connected, I mean, there was multiple things that, that kind of grew from that one was just fascinating. Because I'd done training for physicians before. And it really was a lot of looking at it at the time, actually looking at pagers and, and waiting to get out of the training and being respectful. But Amy was just questions, questions, questions, questions, questions, because she had such a phenomenal foundation of motivational interviewing. And since we were teaching at less from kind of the acronym side and more of the fidelity. Kind of measurement side. It just, it was just like this kind of perfect meeting of the minds. And, [00:03:00] and for me, the thing that just was, just overwhelming was when, um, she had reached out and wanted to look at training, having actually having her instructors, physician instructors go through Motivational Interviewing training to think about how to train Motivational Interviewing in their classes, not just an Motivational Interviewing class, because that's pretty traditional.. Like they have them go through a section on motivational interviewing. And that was kind of about where they were at. And Amy was lead in that, but in us and you know what, we need to infuse this in every,
Insecurity and building Confidence with guest Matthias J. Barker. Want to watch the video podcast? Join MI PLUS+ Join us as we really plunge into a deep discussion about insecurity and building confidence! Guest Matthias J. Barker joins us sharing his expertise in trauma. This rich conversation is well worth a listen as our conversation navigates the challenges with insecurity as well as how can we restore confidence? In this podcast we discuss: Labels and false summitsAnxietyFight or FlightValuesBlameDepressionShame, guilt and personal responsibilityControl About our guest: Matthias Barker has a Master's Degree in Clinical Mental Health Counseling and has been formally trained for treating complex trauma, anxiety, and marital issues. He treats a large variety of mental disorders and difficult life circumstances in his clinical practice based in Spokane, Washington. Matthias is the author of two e-books, On Grief and On Avoiding Burnout. In addition, he has released three public workshops focusing on Anxiety, Trauma, and a Couples Workshop. Want a transcript? See below! Tami: [00:00:00] Hello, and welcome to the communication solution podcast. Here at IFIOC, we love to talk communication. We love to talk motivational interviewing, and we love talking about improving outcomes for individuals, organizations, and the communities that they serve today. We've got Casey Jackson on the line. John Gilbert and I'm Tammy. Welcome to the conversation. John Gilbert: Hello. Again, everyone. We have yet another guest on our IFIOC podcast today. This is a wonderful human being that I've just met. And I'm really looking forward to this conversation because he has some particular questions in mind. Um, his name is Mathias Barker and he will share his contact info and he is quite the. Instagrammer, among many other things out there with his own podcasts that Casey was on. And so, [00:01:00] we will make sure you get some sort of direction or link to that in our notes. We just want to, as you said, play around with some thoughts today, uh, particularly with your expertise in, trauma and some different projects you're working on. So first I just want to say welcome. And, uh, what would you like to talk about today? Matthias Barker: Thank you. It's an honor to be here. Yeah, I, I encounter Casey at one of his workshops back when I was in my masters program. And so I've kind of been, um, continually gleaning wisdom from afar. And so anytime I get to be in a room with Casey, I just, I just try to get him talking and steal all the secrets. So that's all I've tried to do, but I'm happy to be here. It's a generous, yeah. Title of the. Trauma expert title. I, I think I'm learning just the same as everyone else. It's uh, most of my clientele is in complex trauma and in working particularly with sexual trauma, that's where I've done most of my training. Insecurity and trauma And so that's where a lot of. Um, yeah, a lot of my reading, a lot of my supervision, a lot of my mentorship has been in that [00:02:00] world. So yeah. It's, it's an honor to get to hang out. Yeah. I, you know, right before we started recording, I just kinda threw out the idea. I'm like, you know, it would be interesting to discuss, cause I have some thoughts front of mind, but I'd love to get both of your views on it is, is just the dynamic of insecurity as it relates to trauma. And, um, you know, so I'm on social media. I, I make a lot of like Instagram and Tik TOK videos. I have a popular podcast. And so I'm kind of like almost in this like pop psychology field, even though maybe I spend most of my time reading. I don't know. The academic journals and the literature on different interventions. So it's confusing. Cause people are like, well, what psychology books would you recommend? And I'm like, you wouldn't like any of this stuff, I'm reading it. Like, I don't know. All the stuff I've read is like out a way in the weeds....
This fantastic podcast is brought to you by one of your fellow listeners! Sarah joins us because she sent in a question about Compassion Fatigue and Motivational Interviewing. We dive deep into answering this question for her and all of you! We discuss: Where Compassion Fatigue comes fromBeing “other” centeredAccurate EmpathyHealthy BoundariesSympathy, Empathy and Compassion-what's the differenceand much more! Want a full Transcript? See below! Tami Calais: [00:00:00] Hello, and welcome to the Communication Solution podcast. Here at IFIOC, we love to talk communication. We love to talk motivational interviewing, and we love talking about improving outcomes for individuals, organizations, and the communities that they serve. Today, we've got Casey Jackson on the line, John Gilbert, and I'm Tammy. Welcome to the conversation. John Gilbert: Hello everyone. Welcome to another podcast with the IFIOC team and we have a guest today. Sarah Cameron, if I'm saying it correctly, oh gosh, I thought when I, I thought that was what it would be, but then when I read it up top, I was like, I'm going to try it. Anyhow. Last year you spent in Spain, John. Literally. He has Sarah. Thank you so much for joining us here today. Um, [00:01:00] really be curious what you have to bring to the table because you, I know you have at least one question, but you've been sending questions, uh, over time to Casey since you kind of came across us. And so we thought we'd have the on to, uh, just geek out with us on Motivational Interviewing and you recently have, um, uh, become a national certified health and wellness coach, which has. Motivational Interviewing I, sounds like as a, as a backdrop in there quite a bit. So you've been even more immersed in it. So it's interesting to hear that perspective too, if you want to bring that in, um, whatever you would like to explore, it is completely, your field to do so with Casey and I. So with that in mind, Sarah, what, would you like to say, what are you curious about and what would you like to explore? Sarah Cameron: Well, first off, thank you so much for having me. I have become quite the Motivational Interviewing geek, and I look up to you all very highly. So, uh, this is like meeting with celebrities to me. Um, so I'm very [00:02:00] excited. Um, well, I come to you with questions that kind of come from a different webinar that I was watching actually two different webinars. And they had someone on who was talking about Motivational Interviewing, um, and they were talking about, Motivational Interviewing in the health coaching world? And someone brought up compassion, fatigue, And it really got me thinking, I wonder where compassion, fatigue actually fits in to Motivational Iinterviewing, um, and I kind of wondered if you're truly, honoring autonomy and if you're truly empathizing, how does compassion fatigue build? So that's kind of my first question. Casey Jackson: Well, there's at least an hour and a half conversation. That's brilliant. [00:03:00] I just, This is why Sarah. I love when, you know, when you connect with me on email and we've chatted before I'm already have a, a hundred different thoughts going through my brain and partly is off of kind of a new web and looking at empathy as well too. The first thing I always say is that there's so many good, smart, Motivational Interviewing trainers out there and, you know, and all of us have kind of our own take on. And some of the, some of the kind of similar takes in different takes on things. One of the things that I had to a chance to talk to bill Miller about, I actually had a, um, I always say this, this is a social worker. I was so excited when he and Steven Rolnick were writing about compassion. And as a trainer, I'm going, why the heck are you writing about compassion? Like, it is hard enough for me to get people to really understand accurate empathy. And now we have metrics around that.
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