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Your Grand Opening Can Make or Break Your Franchise Most franchise owners think the grand opening is about balloons, discounts and getting people through the door. It's much bigger than that. A successful grand opening can create local awareness, generate early momentum, build valuable community relationships and give a new location the kind of start that can impact sales for months—or even years. In this episode of Business Stories with Ryan Arcoraci, Ryan sits down with John W. Lee, founder and CEO of Impact Marketing Services, to talk about what actually goes into launching a franchise location successfully. John shares lessons from decades of helping franchisees build stronger local market presence and explains why the work leading up to opening day is often just as important as the event itself. You'll learn: Why grand opening marketing should start well before the doors officially open The biggest mistakes franchisees make when launching a new location How to build awareness and excitement inside the local community Why local relationships can be more valuable than simply running more ads How to turn opening-day traffic into repeat customers What franchisors can do to give new franchisees a stronger start Why a grand opening should be treated as a sales strategy—not just a celebration For franchisees, the goal isn't simply to have a busy opening day. The goal is to create momentum. Because when you launch a new location the right way, you're not just opening a business. You're introducing yourself to an entire community—and giving them a reason to come back.
Bad bosses don't just create bad days—they create toxic cultures people want to escape. In this episode, John Felkins reacts to real stories about terrible leaders and unpacks the leadership mistakes that damage teams, kill trust, and drive employees away. Next Steps: ·
Your first hires can build momentum—or create problems that slow your business down for years. In this episode, you'll learn who your first three hires should be, the order to hire them in, and the costly hiring mistakes most business owners make early on. Next Steps: ·