Podcasts about senior community manager

Mentorship can be a game-changer, but how do you create relationships that truly make an impact? In this episode, DeMario Bell, Senior Community Manager at Culture Amp, explores what mentorship looks like in today's evolving workplace. From his infectious energy to his deep passion for community building, DeMario shares thoughtful insights into how People leaders can build a rock-solid mentorship program. This episode explores the impact of hybrid work on mentorship with the removal of water cooler conversations and highlights how to foster relationships despite this. DeMario discusses the importance of co-creating mentorship programs and what inclusivity can look like when you design for those at the margins. Don't miss this insightful episode, which is like a mentor itself!This podcast episode was produced by Quill.

In this episode of the Purposeful Marketing Podcast, the hosts discuss how to build community in marketing with Marcie Walker, Senior Community Manager at LucidLink. They explore how community can be defined, the importance of leadership in community building, and how businesses can leverage community for marketing, revenue, and relationships. Connect with the hosts:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mary Keough⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Aaron Weekes⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠James Boeckmann⁠⁠⁠⁠⁠Connect with the guest:Marcie Walker

About KhaliaKhalia Tarver is a former elementary educator and the Founder of Ms. Murray's Corner, an online tutoring service. Ms. Murray's Corner provides Math & Literacy support to students in Pre-Kindergarten to Second Grade. She made the transition out of the classroom and currently serves as Senior Community Manager at EVERFI. Khalia is prepared to make a difference by assisting in molding the young minds of our future! She resides in Atlanta, GA, with her husband.  Learn more about Ms. Murray's Corner:Links: www.msmurrayscorner.com and www.instagram.com/msmurrayscornerAbout RachelleEducator, Keynote Speaker, Consultant, Attorney, and AuthorSubscribe to the podcast and my ⁠newsletter⁠.Also, check out my ⁠blog⁠ and submit a guest blog.Contact me for speaking and training related to AI, AI and the law, Cybersecurity, SEL, STEM, and World Language Educator training for each of these topics as well! ⁠bit.ly/thriveineduPD⁠If you are interested in a sponsored podcast or collaboration, contact me for details!

The EVM on Flow upgrade allows EVM applications to tap into the powerful features of Flow and build beyond limitations of Ethereum. With A.I. agents coming soon to Flow we're discussing what this could mean for the future of mass consumer onboarding into Web3.Guest: Matt Nofi, Senior Community Manager of Flow Follow Matt on Twitter/X ➜ https://x.com/doodlifts~This episode is sponsored by iTrust Capital~iTrustCapital | Get $100 Funding Reward + No Monthly Fees when you sign up using our custom link! ➜ https://bit.ly/iTrustPaul00:00 intro00:16 Sponsor: iTrust Capital00:54 Flow Blockchain TVL Growth01:59 Flow just getting started03:03 FlowEVM Launch05:18 Ethereum Layer-2's vs FlowEVM08:00 Flow on Uniswap Coming08:39 Flow on Major NFT Marketplaces09:59 Flow on More Wallets10:40 Flow A.I. Agents12:30 MEV Resilience on Flow14:49 Fixes World Release Date15:59 Sports A.I. Agents17:47 Genies A.I. Avatars19:16 Flow Rewards Platform21:10 Permissionless Airdrops & Rewards24:02 Condition-based Transactions on Flow25:53 Flow Liquid Staking Exploding27:26 Disney Pinnacle30:17 Abstract vs FlowEVM31:25 outro#crypto #NFT #ethereum~Flow A.I. Agents Will Onboard Millions

In this enlightening episode of CXNexus, hosts Nicole Saunders and Chris Detzel share their recent experiences transitioning to new roles in the customer experience and community management space. Both having just made significant career moves, they offer valuable insights and practical advice for professionals navigating job changes in the tech industry.Nicole discusses her move from Zendesk, where she spent seven and a half years, to Coupa as the new Senior Director of Customer Experience Marketing. She shares her approach to entering a new organization, including how she prepared for the role and her strategy for the first few weeks on the job. Nicole emphasizes the importance of listening, asking key questions, and quickly identifying patterns and priorities within the new company.Chris reveals his transition from Reltio to ZoomInfo, where he'll be starting as a Senior Community Manager. He details his proactive job search strategies after his position at Reltio was eliminated, highlighting the crucial role of networking and personal branding on LinkedIn. Chris offers creative tips for standing out in the job application process, including creating personalized presentations and leveraging existing connections.The hosts dive deep into several key topics:The importance of personal branding and "working out loud" on platforms like LinkedIn to attract opportunities.Strategies for networking effectively, including reaching out to connections and asking for help.Techniques for preparing for a new role, such as researching the company and creating preliminary strategies.The emotional aspects of leaving a long-term position and starting fresh in a new organization.Practical advice for the first few weeks in a new job, including meeting key stakeholders and identifying quick wins.The value of bringing ideas and potential roadmaps to a new position, especially when building programs from the ground up.Throughout the episode, Nicole and Chris share personal anecdotes, challenges they've faced, and lessons they've learned during their recent transitions. They offer encouragement to listeners who may be considering a job change or find themselves unexpectedly in the job market.This episode provides valuable insights for professionals at all stages of their careers, particularly those in customer experience, community management, and related fields in the tech industry. Listeners will come away with practical strategies for job searching, interviewing, and starting strong in a new role, as well as a renewed appreciation for the power of professional networks and personal branding in career advancement.

In this bonus episode of Deep Dive, the Nightdive Studios team sits down with Joshua Boyle, Senior Community Manager at Bethesda, and Mike Rubits, Senior Programmer at id Software, to get their take on the definitive re-release of DOOM + DOOM II.   DOOM + DOOM II is available NOW on:

Regan Brown, Host, interviews Dillon Graber, Senior Community Manager at Seabreeze Management, who shares tips and tricks on preventing burnout and staying motivated in the HOA industry. Chapters 00:00 Introduction and Career Path02:59 The Importance of Flexibility and Clear Expectations05:47 Prioritizing Tasks and Focusing on the Bigger Picture10:14 Monthly Board Meetings and Setting Realistic Expectations13:21 Hobbies and Work-Life Balance24:52 The Impact of Burnout on Mental Health29:02 Motivated Individuals and the Importance of Self-Management31:35 Favorite Hobby and the Importance of Finding Balance35:12 Story: The Association That Followed Dylan Throughout His Career38:35 Closing Remarks and Contact Information

Chris and Shawn interview Jose, Senior Community Manager from "Avatar: Realms Collide" publisher Tilting Point, about the upcoming mobile game. Official Story Trailer: https://www.youtube.com/watch?v=7YB_C-VEiYo&pp=ygUlYXZhdGFyIGxlZ2VuZHMgcmVhbG1zIGNvbGxpZGUgdHJhaWxlcg%3D%3D Official Gameplay Trailer: https://www.youtube.com/watch?v=r7QJmYhu27A&pp=ygUlYXZhdGFyIGxlZ2VuZHMgcmVhbG1zIGNvbGxpZGUgdHJhaWxlcg%3D%3D Chris: @objective_geek Shawn: @ShawnSchaller, ShawnSchaller.com Facebook: facebook.com/AvatarTheLastPodcasters/ Also, you can now connect directly with the show on Instagram and Twitter, @last_podcasters #AvatarTheLastAirbender #AvatarStudios #ParamountPlus #Netflix #Nickelodeon #LegendofKorra #Viacom #Paramount

Matt Ray, the community manager for the CNCF sandbox project OpenCost, discusses their cloud and Kubernetes cost monitoring technology. He covers the capabilities of OpenCost in tracking cloud expenses and its new feature for monitoring carbon costs. Matt elaborates on the project's origin, its open source community, and the collaborative effort with other companies like Grafana and Microsoft. The conversation covers the community's growth, contribution processes, and OpenCost's goals for becoming more diverse and integrated with other technologies. Matt also reflects on the increasing interest in cost monitoring and his personal journey in the open source community.   00:00 Introduction to Matt Ray and OpenCost 01:09 OpenCost's Origins and CNCF Contribution 02:25 OpenCost vs. KubeCost: Defining the Boundaries 03:35 Adoption and Integration of OpenCost 04:30 Community Contributions and Project Growth 07:00 Flexibility and Use Cases of OpenCost 13:58 Becoming a Committer and Maintainer 14:47 Community Engagement and Participation 15:25 Future Plans and Focus 16:39 Carbon Cost and Plugin Architecture 17:53 Personal Journey in Open Source   Guest: Matt Ray has been active in Open Source and DevOps communities for over two decades and has spoken at and helped organize many conferences and meetups. He is currently the Senior Community Manager at Kubecost for the CNCF Sandbox Project OpenCost. He has worked in and with enterprises and startups across a wide variety of industries including banking, retail, and government. He currently resides in Sydney, Australia after relocating from Austin, Texas. He co-hosts the Software Defined Talk podcast and is active on Mastodon, GitHub, and too many Slacks.

Send us a Text Message.Torbin has been working in video games for decades. He likes to remind people of that. You may know him from Dreamhack. You may know him as the Senior Community Manager at Daybreak Games. You may know him as a legend. You may know him as infuriating. Lion and Torbin banter for far too long about the Nintendo Switch vs Steam Deck, Overwatch mains, best video games of all time, and how many hours is too many hours in a game.Follow him here, and everywhere else: https://twitter.com/torbin_Edited by AlecTheCleric @ Transmutation Media. https://twitter.com/AlecTheClericStay classy, kiddos! Follow SpeakingLion on Twitch | TikTok | YouTube | Instagram | Twitter | Threads. New episodes of DLC Required every week!

In this episode of "Women in B2B Marketing," host Jane Serra speaks with Meryoli, Head of Social Media & Senior Community Manager at Apollo. They explore Meryoli's transition from journalism to social media management, emphasizing the importance of both self-teaching and formal education. They also delve into Apollo's recent LinkedIn "job update" takeover campaign and what made it so successful.Meryoli and Jane discuss:strategy, creativity, and the human element in social media marketingthe impact of employee advocacy and user-generated contenttapping into the circle of influence of your employeeshow to decide which social media platforms to focus on LinkedIn takeovers & their authenticity, performance, and goalsbehind the scenes of the recent Apollo.io "job change" LinkedIn takeoverdrawing inspiration from outside the B2B industryavoidance of a one-size-fits-all approach in social media marketinggoals of social media marketing for B2B brandscreating conversations on social - not monologueshumanizing the brand, taking unique approaches, and valuing small actions in social media marketingmeaningful engagement and the potential pitfalls of focusing solely on vanity metricsthe value of starting a marketing career in an agency, providing exposure to various industries and marketing functionsovercoming perfectionism Key Links:Guest: Meryoli Arias - https://www.linkedin.com/in/meryoliarias/Host: Jane Serra - https://www.linkedin.com/in/janeserra/

In this episode of My Simplified Life, Suzy Gigante, the Senior Community Manager at Virgin Unite, shares her journey from growing up in a single-parent immigrant household in New York City to working for high-profile nonprofit organizations like the Clinton Foundation and Virgin Unite. The conversation reveals Suzy's passion for making a difference, her commitment to her work, and how her personal and professional experiences have shaped her perspective on life and philanthropy. What we're talking about The importance of understanding and empathizing with others' experiences and challenges. The value of identifying early what career path isn't the right fit for you. The unique approach of Virgin Unite to philanthropy and nonprofit work. The importance of understanding and empathizing with others' experiences and challenges. Suzy emphasizes the importance of understanding and empathizing with others' experiences and challenges. Raised by a single immigrant mother, Suzy learned from an early age to be mindful of what others might be going through and to never make assumptions. The value of identifying early what career path isn't the right fit for you. In her early career, Suzy recognized the importance of identifying what career path isn't right for you. With the opportunity to intern for a celebrity event planner and work at global PR firms, she quickly realized that these paths needed to align with her passion for directly impacting people's lives. The unique approach of Virgin Unite to philanthropy and nonprofit work. Suzy explains Virgin Unite's unique approach to philanthropy and nonprofit work. Unlike traditional foundations that focus on a single issue, Virgin Unite identifies issues or solutions that aren't getting enough attention or need more support and mobilizes resources toward supporting existing causes or incubating and launching new nonprofit initiatives.   LINKS MENTIONED Virgin Unite https://unite.virgin.com/index.html?region=us

[VIDEO EPISODE - Watch on Spotify] Join host Stephanie Myers as we are joined by Rebecca Flint, a seasoned entrepreneur with a passion for design and branding. With over 20 years of experience owning small businesses in both design and fitness industries, she has a wealth of knowledge to offer. As a former Senior Community Manager at Canva and a brand design coach at rebeccaflint.com, she helps founders, entrepreneurs, and creators build visually impactful and authoritative brand identities that drive revenue and establish their presence in their niche markets. As a Canva Verified Expert and Creator, Rebecca leverages her expertise to enhance the impact of her clients' digital marketing assets. We are honoured to have Rebecca joining us on stage at the inaugural Travel Trend Summit here on the Gold Coast in May 2023. Want the details? Head to ⁠https://stephaniemyers.academy/traveltrend⁠ to check out our live-event, the Travel Trend Summit here on the Gold Coast, Australia on the 19th MAY 2023. --- Send in a voice message: https://podcasters.spotify.com/pod/show/unplug-in-paradise/message

Many organizations struggle in understanding and monitoring the costs of their Kubernetes workloads, cloud infrastructure and cloud native applications. Moreover, different cloud providers use different conventions, which makes it difficult to compare across vendors and to monitor cost in multi-cloud environments. The lack of cost observability and vendor-agnostic FinOps standardization can become a critical business challenge.   OpenCost is a vendor-neutral open source project for measuring and allocating infrastructure and container costs. It's built for Kubernetes cost monitoring to power real-time cost monitoring, showback, and chargeback, across on-premises Kubernetes as well as cloud managed offering.   I discussed this topic with Matt Ray, Senior Community Manager for the OpenCost project. Matt  has been active in Open Source and DevOps communities for over two decades and has spoken at and helped organize many conferences and meetups. He is currently the Senior Community Manager at Kubecost for the CNCF Sandbox Project OpenCost. Matt also co-hosts the Software Defined Talk podcast. The episode was live-streamed on 14 February 2023 and the video is available at https://www.youtube.com/watch?v=mhqXQV2jsxo OpenObservability Talks episodes are released monthly, on the last Thursday of each month and are available for listening on your favorite podcast app and on YouTube. We live-stream the episodes on Twitch and YouTube Live - tune in to see us live, and chime in with your comments and questions on the live chat.https://www.twitch.tv/openobservabilityhttps://www.youtube.com/@openobservabilitytalks Have you got an interesting topic you'd like to share in an episode? Reach out to us and submit your proposal at https://openobservability.io/ Show Notes: FinOps and the FinOps Foundation Relevant stakeholders Understanding your public cloud bill How is Kubernetes spend different OpenCost project overview OpenCost roadmap and ecosystem How to join OpenCost convo News and updates Resources: https://www.cncf.io/blog/2022/12/06/opencost-a-new-cncf-sandbox-project-for-real-time-kubernetes-cost-monitoring/  https://www.opencost.io/ https://github.com/opencost/opencost  https://logz.io/blog/finops-distributed-tracing/ Socials: Twitter: https://twitter.com/OpenObserv Twitch: https://www.twitch.tv/openobservability YouTube: https://www.youtube.com/@openobservabilitytalks Dotan Horovits ============ Twitter: horovits LinkedIn: https://www.linkedin.com/in/horovits/ Mastodon: @horovits@fosstodon Matt Ray =============== Twitter: mattray LinkedIn: https://www.linkedin.com/in/mhray/ Mastodon: @mattray@mastodon.social

2002 - Real Estate Roots The official story is that Odis started his real estate career in 2002 as a Multifamily leasing consultant. The truth, however, is that he was fluent in the language of real estate from an early age. His father, Odis Jr., had been a real estate broker since 1971 and took young Odis with him to the office and client meetings. It did not take long for Odis to pick up his father's work ethic and love of real estate. In 2003, Odis and his father opened their first office in San Jose, CA, and by 2005 they had added a mortgage brokerage to their list of services. Together they weathered the 2008 housing crisis until, in 2010, they had to close their doors for good. Odis returned to the Multifamily industry as a leasing consultant. From there, he was promoted to Assistant Manager, Community Manager, Senior Community Manager, and finally to Regional Manager, where he oversees $400 million in Multifamily real estate. 2008 - Drive to Help Others In 2008, Odis established the nonprofit organization Inside the Truth Ministries, Inc., which shared the message of love through the teachings of Jesus Christ. He financed this community outreach from his own pocket for three years until, after careful consideration, he closed the doors and turned his focus toward personal development. Soon Odis began using biblical principles in practical application to mentor new and would-be entrepreneurs. This remains his coaching style with professionals who are going through challenging times in their business. ​ 2020 - Community Outreach through Real Estate While starting a small business—which would grow to reach seven figures in revenue—Odis found real estate investing to be far more rewarding than being a real estate broker. Through a real estate investing educational program, he learned several investment strategies that required little or no out-of-pocket capital. Odis began buying real estate to create opportunities for potential buyers who faced obstacles to homeownership and freely shared his investment strategies through social media and various websites. He is regarded as an expert in single-family home flipping and now draws on his regional manager experience in his Multifamily acquisitions and development. Odis's passion is to advance the economic position of African Americans through education, strategic investing, and relationship-building. He employs his unique background and skillset to concentrate on pre-gentrified neighborhoods of color, promoting ownership, commerce, and prosperity. Odis believes so strongly in the “never stop learning” mindset that he gives away his secrets to success. --- Send in a voice message: https://podcasters.spotify.com/pod/show/gofishvillage/message Support this podcast: https://podcasters.spotify.com/pod/show/gofishvillage/support

Matt Ray (@mattray, Senior Community Manager for OpenCost) talks about the evolution of FinOps, alignment between Eng and Finance, and FinOps best practices. SHOW: 688CLOUD NEWS OF THE WEEK - http://bit.ly/cloudcast-cnotwNEW TO CLOUD? CHECK OUT OUR OTHER PODCAST - "CLOUDCAST BASICS"SHOW SPONSORS:Datadog Security Solution: Modern Monitoring and SecurityStart investigating security threats before it affects your customers with a free 14 day Datadog trial. Listeners of The Cloudcast will also receive a free Datadog T-shirt.Eaton HomepageEaton and Tripp Lite have joined forces to bring more sanity to IT pros days, every day. Visit www.eaton.com/audio to learn more!SHOW NOTES:FinOps FoundationOpenCost (open source project)5 Strategies to Control Cloud CostsTopic 1 - Welcome to the show. Tell us a little bit about your background, and where you focus on Cloud Cost Management today.Topic 2 - The cloud has been around for more than a decade. Why does it seem like Cloud Cost Management has suddenly become such a big topic of discussion over the last couple years - is it mostly the pandemic and economy (interest rates), or more driven by end-user behaviors….or both? Topic 3 - What do best practices for Cost Management look like today? It is mostly about having the right monitoring tools, or is it how groups are organized, or something else?Topic 4 - How in the world can any finance person understand the nuances of all the services that are available in the cloud, and how they might impact both architecture and ultimately the bill? Who needs to be educating them? Topic 5 - How do most companies engage around cost management? Does it start with cost management tools and then bring in consultants (e.g. Corey Quinn) if they can't figure things out? Or is it the CFO getting heavy-handed and setting strict policies? Topic 6 - Let's talk about OpenCost. Topic 7 - Given all the variables involved, can you be useful in the cloud cost management space if they don't have a strong background in building applications or architecture? Topic 8 - What are some of the areas of cloud cost management that are most interesting to you today? FEEDBACK?Email: show at the cloudcast dot netTwitter: @thecloudcastnet

Spire of the Watcher releases, API issues, DMG04 stepping down as Senior Community Manager, and Destiny 2 Assistant Game Director Robbie Stevens addresses secrets coming in the upcoming year of Lightfall! PLUS: Dan recommends videos to check out! ||SOURCES|| DMG04 Twitter Post | This Week At Bungie - 12/15/2022 | 'Destiny 2 Lore - Spire of the Watcher is the next step on the path to Lightfall & Neptune!' - MynameisByf | 'My Thoughts on Bungie's GDC Panel' - Aztecross | 'HUGE Destiny 2 News: AE is getting fixed! (also Lightfall & New Exotic INFO!!) - FalloutPlays/ Firing Range Podcast Episodes Every Friday! Follow Danfinity! Twitch | Twitter | Instagram | TikTok | Youtube | Discord If you enjoy the show please consider rating and reviewing on your podcast platform of choice! If you'd like to help keep the lights on, consider supporting the Kofi: https://ko-fi.com/danfinity Production and Research help by Eseipha | Music by Andrew J. Gomez --- Send in a voice message: https://anchor.fm/destiny-digest/message

Welcome to Amanda Connelly from HomeTalk, Inc ABOUT AMANDA Amanda lives in Florida with her husband and she is the Senior Community Manager for HomeTalk, Inc. WHAT YOU WILL HEAR ABOUT IN THIS EPISODE: - How Amanda and I know each other - What is HomeTalk, Inc., FoodTalk, Upstyle, Simplify - How you can join at Creators.Hometalk.com - Who these platforms are for? - What is a Senior Community Manager - My experience with all of HomeTalk's Platforms. RESOURCES/LINKS MENTIONED: House Across the Lake by Riley Sager It Starts with Us by Colleen Hoover It Ends with Us by Colleen Hoover CONNECT WITH AMANDA Website: https://www.hometalk.com Instagram: https://www.instagram.com/hometalk Facebook: https://www.facebook.com/hometalk Creators: https://www.creators.hometalk.com Email: Amanda@hometalk.com CONNECT WITH ME: Website: https://www.livinglargeinasmallhouse.com Instagram: @livinglargeinasmallhouse Facebook: @livinglargeinasmallhouse YouTube: @livinglargeinasmallhouse Email: lynn@livinglargeinasmallhouse.com There are affiliate links in these notes. I may receive a small commission at no cost to you if you choose to use them. You can find my full disclosure policy HERE --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Guy's guest in this segment is the Senior Community Manager at Libation Labs.

"When you're thinking about measuring a community, usually what you measure is what you effect," said Wesley Faulkner, Senior Community Manager at Amazon's AWS. "So, if you're not measuring the success of the people who are in the community, if that's not part of the measurements, then you're really not going to be tracking that. Thus, you may lose sight of what makes your community good." Wesley talked with Andy MacMillan, UserTesting's CEO, and Janelle Estes, UserTesting's Chief Insights Officer, in this episode of the Human Insight Podcast.  Wesley is a first-generation American, public speaker, and podcaster. He is a founding member of the government transparency group Open Austin and a staunch supporter of racial justice, workplace equity, and neurodiversity. His professional experience spans technology from AMD, Atlassian, and Dell among others. Wesley is currently . He also co-hosts the developer relations focused podcast Community Pulse and serves on the board for SXSW. He said measuring what makes a sponsored community successful can be complicated. Ask the sales team and they want to know how many leads are coming from the community. Ask customer service and they want to know how many tickets are being diverted to and answered in the community.  "But if I had to boil it down to anything," Faulkner said, "it is what does the community itself say its worth?" Listen to the episode to hear Faulkner's tips for putting metrics to that measurement.  Additionally, they discuss:  What do Faulkner mean when he says community shapes us?  What are the benefits of a community to those within the community, and what are the benefits to the sponsoring organization?  How do you authentically build an audience, especially as everything seems to shift to more digital, more remote, and more global?

"When you're thinking about measuring a community, usually what you measure is what you effect," said Wesley Faulkner, Senior Community Manager at Amazon's AWS. "So, if you're not measuring the success of the people who are in the community, if that's not part of the measurements, then you're really not going to be tracking that. Thus, you may lose sight of what makes your community good."Wesley talked with Andy MacMillan, UserTesting's CEO, and Janelle Estes, UserTesting's Chief Insights Officer, in Episode 48 of the Human Insight Podcast. Wesley is a first-generation American, public speaker, and podcaster. He is a founding member of the government transparency group Open Austin and a staunch supporter of racial justice, workplace equity, and neurodiversity. His professional experience spans technology from AMD, Atlassian, and Dell among others. Wesley is currently .He also co-hosts the developer relations focused podcast Community Pulse and serves on the board for SXSW.He said measuring what makes a sponsored community successful can be complicated. Ask the sales team and they want to know how many leads are coming from the community. Ask customer service and they want to know how many tickets are being diverted to and answered in the community. "But if I had to boil it down to anything," Faulkner said, "it is what does the community itself say its worth?"Listen to the episode to hear Faulkner's tips for putting metrics to that measurement. Additionally, they discuss: What do Faulkner mean when he says community shapes us? What are the benefits of a community to those within the community, and what are the benefits to the sponsoring organization? How do you authentically build an audience, especially as everything seems to shift to more digital, more remote, and more global ? Hello podcast listeners. Want to get more insights on how to improve your customer's experience? Registration is open for UserTesting's The Human Insight Summit taking place October 17th thru the 19th in New Orleans! You can expect two full days of presentations by some of the world's best researchers, designers, digital product leaders, and marketers. You can also sign up for deeper, hands-on learning with our half-day University Live pre-conferen

Lexman interviews Kyle Vogt, the Senior Community Manager at Beamdog. In this episode, they discuss perianth and how slithers work as manual tools in the game. Additionally, they discuss how perianth can be rehearing in response to player feedback. Finally, they talk about Acrilan, one of the new pieces of content in Beamdog's newest game, Baldur's Gate: Siege of Dragonspear.

This week on the podcast, we have Rick, Senior Community Manager of Hunt Showdown, joining us today! Also... we've come to the conclusion that a hotdog is a TACO based on the Cube Rule. Look it up. Tune in live every Thursday at 10AM PT on twitch.tv/NZXT and send your questions to: podcast@nzxt.com

Metrics matter in a community program, but what matters most is what and when you measure.In this episode, Jae Washington, Senior Community Manager at Headspace, talks about long-term thinking, the fundamentals of community building, and how a customer community can impact every part of your business. 

Erica and Brian explore how OpenSpace and Guru delivered great engagement programs. Community Industry News: Valentina Ruffoni joined Disciple Media as Community Experience Lead Caroline Park joined Atlassian as Senior Manager, Community Engagement Kristie Presten joined Tasktop as Community Manager Carla Doty was promoted to Community Director at Yelp Celina Zamora joined ServiceNow as Community Engagement Manager & Strategist Shane Whaley joined FareHarbor as Head of Community Ben Garrison joined Zscaler as Technical Moderator and Knowledge Manager Katie Ray joined metadata.io as Head of Community Kimberly Ndola joined Wonder as Community & Content Strategist Cat Martinez joined Twilio as Principal Developer Community Engagement Manager, Developer Programs Donna Nicholson was promoted to Community Engagement Manager at Reddit Melodie Malfa was promoted to Senior Community Manager at Yelp Erin H was promoted to Community Engagement Manager at Reddit Clare Stager joined Seed Health as Employee Experience and Internal Community Manager Nicola Lyons was promoted to Head of Community at Andela Engagement Programs: OpenSpace Easter Egg Hunt The 12 Days of Guru

Taking an integrated approach to building the dream customer community experience. Community Industry News: Chitra HL joined Oracle as CX Community Manager Holly Schell joined Paper as Community Engagement Specialist Madeline Johannsen was promoted to Team Lead, Multimedia Community Content at Alteryx  Jodi Meier joined Juniper Networks as Community Engagement Lead Cheryl Rasmussen was promoted to Manager of Community, Strategy, and Development at Palo Alto Networks Joshua Brown was promoted to Senior Community Manager at FuturLab Andreia Tulcidás was promoted to Community Advocacy and Engagement Team Lead at OutSystems Erica Moss joined HubSpot as Principle Marketing Manager, Community Sydney Sherman joined Tray.io as Community Manager Examples: Intuit Dataiku GoodData

How can Shopify Markets create growth? What to prepare for a migration to Online Store 2.0? Why should you consider Shopify Flow? We're excited to have Julian Bartram, Shopify's Senior Community Manager for NZ and APAC back on Talk'n Shopify this week to discuss the latest Shopify features, and how you can use these to create success. It's his third time on the show, and we love chatting to Julian because he's also been using Shopify as a merchant himself since 2012, so we couldn't pick a more knowledgeable guest. Listen to this episode to discover the latest Shopify news, the future of Facebook advertising, the importance of digital products, and much more. For more information about Shopify Shopify https://www.shopify.com/free-trial?ref=zyber Shopify Flow interface https://www.youtube.com/watch?v=LSpHWGh6zKY Shopify Community https://community.shopify.com/c/shopify-community/ct-p/en Links from the show Body FX https://bodyfx.co.nz/ Pure SEO for a site audit: https://pureseo.com/nz/seo NZ Post eCommerce Spotlight February 2022 https://ecommercespotlight.co.nz/february-2022 Read the full The Future of Commerce report by Shopify Plus: https://bit.ly/3pDu4Ef Thanks to Gorgias for being such a great sponsor. For more information about Gorgias, the Number 1 rated helpdesk for eCommerce merchants click here for 2 months FREE - be sure to mention "Podcast". https://gorgias.grsm.io/zyberpodcast For more information about Zyber Digital Visit our website - https://www.zyber.co.nz Follow us on Facebook - https://www.facebook.com/zyberwebdesign/ Join our exclusive Facebook insider groups Shopify NZ - https://www.facebook.com/groups/shopifynz/ Shopify VIP - https://www.facebook.com/groups/shopifyvip Follow us on Instagram - zyberhq

A conversation with longtime veterans of the multifamily industry, Joe Melton, Vice President of Marketing and Management Support Services with The Morgan Group, Ruth Reyes, a Senior Community Manager with The Morgan Group, and Danny Leviston, a Leasing Consultant with The Morgan Group.…about the issues and opportunities faced in leasing multifamily properties today Show Guests: Joe Melton – Vice President of Marketing and Management Support Services with The Morgan Group Ruth Reyes – Senior Community Manager with The Morgan Group Danny Leviston – Leasing Consultant with The Morgan Group Host and Producer: Paul Marks, CAS Tape Date: April 2, 2019 Air Date: April 5, 2019 See omnystudio.com/listener for privacy information.

Lurker is a word that sounds sly or secretive at best. Consider how our perspective about non participatory online community members changes when we call them listeners, browsers, visitors, consumers, or learners. In this episode, we speak with Louise Branscomb, Senior Community Manager at Strava, about a positive rebrand for our online audiences who are in a thinking stage instead of a more obviously active one. Join us as we discuss: How we think about people who aren't ready to participate yet The importance of supporting learners and listeners Creating a comfortable online environment for all types of audiences Unmeasured benefits of community professionals Check out these resources we mentioned during the podcast: How I Learned to Stop Worrying and Love the Lurker -Rachel Silvano Feverbee In before the Lock Episode 48Talks about embracing lurkers as part of the conversion process To hear more interviews like this one, subscribe to Titans of Customer Engagement on Audible, Spotify, or your preferred podcast platform. Listening on a desktop & can't see the links? Just search for Titans of Customer Engagement in your favorite podcast player.

Halloween will never die, it's pivoting to the Nightmare Before Christmas. COVID sucks. As a retailer in lockdown, innovation = opportunity. In this week's bumper episode, Leo and Waldo sat down with Julian Bartram, Senior Community Manager at Shopify and owner of retail store Body FX to chat about the power of omnichannel, personalisation for the festive season and all things Shopify. There has been a lot of exciting movement in the eCommerce world. We talk about the recent launch of Shopify OS 2.0, POS integration and the upcoming Shopify Markets. As a merchant, there's no one size fits all with the features Shopify offers, so tune in to hear how these improvements can enable you to reach your business goals. Thanks to Gorgias and Okendo for being such great sponsors! For more information about Gorgias, the Number 1 rated helpdesk for eCommerce merchants click here for 2 months FREE - https://gorgias.grsm.io/zyberpodcast To find out about Okendo and for a FREE extended 60 day Trial click here www.okendo.io/forms/demo/?affiliate_id=zyber.co.nz Custom Neon Sign: https://www.neonsigns.co.nz/ For more information about Zyber Digital Visit our website - https://www.zyber.co.nz Follow us on Facebook - https://www.facebook.com/zyberwebdesign/ Follow up on LinkedIn - https://nz.linkedin.com/company/zyber Join our exclusive Facebook insider groups Shopify NZ - https://www.facebook.com/groups/shopifynz/ Shopify VIP - https://www.facebook.com/groups/shopifyvip Follow us on Instagram - zyberhq

Utsav Jaiswal talks to Mitja Goroshevsky, Free TON's CTO, and Ben Sunderland, Free TON's Senior Community Manager, about building Free TON.

Today we're joined by an experienced community leader, Holly Firestone, whose work at Birthright, Atlassian, Salesforce, and now Venafi has transformed the way these communities are built and structured. We dive into where Community fits within an organization and the importance of having a separate community team with goals focused on the company goal and the role it can play across the organization. Holly has years of experience designing community teams and discusses the power of having a senior community manager overseeing specialized community managers, as well as the benefits of a community operations manager. Holly dives into the ins and outs of these roles and the importance of having a specific career path and goal for each member of the community team. We finish up by talking about key aspects of managing and hiring a community team, ensuring you make time for one-on-ones and everyone on the team is making decisions within their work scope. If you're trying to build, structure, lead, or hire a community team - this episode's for you. Rapid Fire Questions: - Up and Coming Community Builder/Creator: Brittni Cocchiara & Beth Vanderkolk Go-To Community -Engagement Tactic/Convo Starter: What was your first job? (p.s. Holly's was Chuck E. Cheese) - One Community Metric to Use for the Rest of Her Career: Engagement & valuable conversation. (Although communities are dynamic and this often depends on the business goals). - Weirdest Community Holly's been a part of: BBYU - jewish sororities and fraternities - Final Life Lesson: Slow down, be kind to others, appreciate yourself, stand up for what you believe in, do what you love, drink water, wear sunscreen, the best support you'll ever get is the support you give yourself. Notable Quotes: 1. “David: What are the things that you look for when interviewing in order to be able to identify who, who would be a great community manager, community operator for your team? Holly: Number one is empathy. And I think that you can find that in your conversations with anybody and understand, are they thinking about the experience for the people in your community first and foremost, can they put themselves in their shoes? Are they thinking about, you know, building for that, for that group of people? So I think that that's the most important because I don't think anybody can do the work that you do in a community team without that.” 2. David: “What do you think is really important for someone who's managing a community team? What were the systems or things that you did to make sure that team was successful and supported and had what they needed to do their work?” Holly: “ I think a regular one-on-one is so important and it's not just, you ticking off a list of everything that you want to talk to them about. They really have to be in the driver's seat for your one-on-one. So there's always, you spend, you know, half talking about the things that they need to get answered from you or, you know, Whatever questions or topics you need to discuss. And then half you're talking about them, what do they need? How are they feeling, what's going on? But they're equally important in my opinion, you know, and I think that creating a space for them to be able to share is also really important to share on a regular basis.“

I had such a great time getting to know Shane Raby on the podcast this week!Shane is a Senior Community Manager with TriBridge Residential and has a big heart for our industry.We cover a lot of new topics for the show including:- Industry Associations- Education in the Industry for on-site teams- On-Site Opportunity for how vendors/suppliers can better partner with operators- Post-Pandemic learnings that Shane plans to take forwardTo hear Shane's upcoming speaking engagement at AANC on 9/16, you can tune in here:https://www.aanconline.org/events/nextgen-webinar-whose-futrue-is-it-anywayTo get in touch with Shane - here is his LinkedIn: https://www.linkedin.com/in/r-shane-raby-cam-caps-notary-79a65ba9/

Does your brand know what it takes to build and maintain a community? Have you thought about starting a community but are nervous about backlash, ethics, or bad apples? Today on the podcast Sam chats with April MacLean, Senior Community Manager at Hubspot. April oversees one of the powerful, thriving communities of entrepreneurs online called Trends - and today she's talking about the behind-the-scenes strategy it takes to keep community members happy and engaged. Sam and April also talk about marketing terminology, Seth Godin, and getting an alt MBA. If you're ready to learn more about community management then this is the episode for you. What You Will Discover This Week: How April went from dance to community management. Why Seth Godin has had such a major impact on the way April thinks about marketing and consumer behavior. How to manage a community without having your emotions in the driver's seat. Why Sam Parr of Hubspot's Trends is a fantastic leader. April on LinkedIn: https://www.linkedin.com/in/aprilmaclean Join the Trends community: https://www.trends.co Contact Sam: https://www.thenextbigthingpodcast.com/

Next on the show is Claire Smith who is the Senior Community Manager at the world's largest online learning platform for higher education, Coursera. She previously led community experience at e-Commerce platform, Storenvy, but she started building her first community - a World of Warcraft Guild - back in 2006. We discuss why Coursera has been focusing on retention over acquisition in light of COVID-19, how she pivoted when an initial program launch didn't work out as planned, and how community works in tandem with customer success when it comes to an education product. Take a listen!

Our next guest is Mindy Day who is currently the Senior Community Manager at Patreon. She has worked as a community builder for over 7 years for brands like Imgur. Today we are going to talk about how to actually measure trust in a brand through community, the path of becoming an engaged member and so much more. Take a listen!

Ever wondered what goes on behind the ‘spon' and ‘ad' posts by your loved and loathed influencers? How do brands identify influencers and how do they identify the health of the influencer's audience? What attracts us to certain influencers and does curated content really matter? My dear friend and old coworker, Fatima Scott, is the guest star of the first episode of The Wall Podcast. Fatima is a Senior Community Manager at the leading influencer marketing agency, Collectively, here in New York City. Fatima has worked with some of the largest brands in the world including COTY, Clinique Hewlett Packard and more and is continuing to help brands identify fitting influencers for their next campaign. Fatima and I sat down to discuss the ins and outs of influencer partnerships, how to determine real from fake and the future of influencing. Thank you for listening and feel free to connect on Instagram, @StephanieOQuigley! --- Support this podcast: https://anchor.fm/stephanie-oquigley/support

We had a chat with Celina Zamora, who is the Senior Community Manager at Atlassian. Atlassian is known for its products like Jira, Bitbucket and Confluence. Today, Atlassian is serving over 135,000 customers across the globe.

This week we're rebroadcasting our conversation about one of the most important yet overlooked channels of marketing: community. Each day this week we're going to publish an episode that discusses what you need to know to build, grow, and engage a community centered around your brand. Joining us is Rachel Makool, Senior Community Manager at GoDaddy. In today's episode, we discuss how to keep your community on your side. Show Notes Connect With:Rachel MaKool: Website // Linkedin // TwitterThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week we're rebroadcasting our conversation about one of the most important yet overlooked channels of marketing: community. Each day this week we're going to publish an episode that discusses what you need to know to build, grow, and engage a community centered around your brand. Joining us is Rachel Makool, Senior Community Manager at GoDaddy. In today's episode, we discuss how to drive community engagement. Show NotesConnect With:Rachel MaKool: Website // Linkedin // TwitterThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week we're rebroadcasting our conversation about one of the most important yet overlooked channels of marketing: community. Each day this week we're going to publish an episode that discusses what you need to know to build, grow, and engage a community centered around your brand. Joining us is Rachel Makool, Senior Community Manager at GoDaddy. In today's episode, we're going to discuss how to build your community from the ground up. Show Notes Connect With:Rachel MaKool: Website // Linkedin // TwitterThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week we're rebroadcasting our conversation about one of the most important yet overlooked channels of marketing: community. Each day this week we're going to publish an episode that discusses what you need to know to build, grow, and engage a community centered around your brand. Joining us is Rachel Makool, Senior Community Manager at GoDaddy. In today's episode, we discuss the infrastructure that brands need to build to support a scalable community. Show NotesConnect With:Rachel MaKool: Website // Linkedin // TwitterThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week we're rebroadcasting our conversation about one of the most important yet overlooked channels of marketing: community. Each day this week we're going to publish an episode that discusses what you need to know to build, grow, and engage a community centered around your brand. Joining us is Rachel Makool, Senior Community Manager at GoDaddy. In today's episode, Rachel is going to tell us about the value of community and why it's relevant for companies large and small. Show NotesConnect With:Rachel MaKool: Website // Linkedin // TwitterThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Our next guest is Mindy Day who is currently the Senior Community Manager at Patreon. She has worked as a community builder for over 7 years for brands like Imgur. Today we are going to talk about how to actually measure trust in a brand through community, the path of becoming an engaged member and so much more. Take a listen!

We had a chat with Celina Zamora, who is the Senior Community Manager at Atlassian. Atlassian is known for its products like Jira, Bitbucket and Confluence. Today, Atlassian is serving over 135,000 customers across the globe.  Celina's job is all about building communities. She manages and supports Atlassian in-person communities within the Americas by working with community leaders, offering support and steer them. Her work involves engaging the online community by creating avenues for customers to easily connect with others like them.  With Celina onboard with us, we are going to learn how Atlassian built an online community where developers, content managers, project managers and others came together where they collaborate, connect and share valuable insights with each other.  It's not easy to explain the value of having a community and Celina understands this all too well since she saw how everyone was apprehensive towards the idea of having them.  But today, Atlassian product teams see great value in these communities where they get to enjoy actual face time with users, learn about their problems, offers them real time feedback and hear customer stories.  We will also be inquiring about the metrics they are using at Atlassians to gauge the effectiveness of these community events. Also, Celina shared with us how they are scaling their communities by building everything with heart and balance. They do this by focusing on where their customer is in terms of the platform they are using and how they are using it.

Sponsored By Knit. This is the final episode of our deep dive into one of the most important yet overlooked channels of marketing: community. Each day this week we're publishing an episode that discusses what you need to know to build, grow, and engage a community centered around your brand. Joining us is Rachel Makool, Senior Community Manager at GoDaddy. So far this week we've talked about the value of community, the necessary infrastructure, and how to get your community built from the ground up and drive engagement. Today, we end with a discuss around how to keep your community on your side. Show NotesConnect With:Rachel MaKool: Website // Linkedin // TwitterThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sponsored By Knit. Today is the fourth episode of our deep dive into one of the most important yet overlooked channels of marketing: community. Each day this week we're publishing an episode that discusses what you need to know to build, grow, and engage a community centered around your brand. Joining us is Rachel Makool, Senior Community Manager at GoDaddy. So far this week, Rachel and I have talked about the value of community, the infrastructure that brands need to get their community started, and how to build a community from the ground up. Today we discuss how to drive community engagement. Show NotesConnect With:Rachel MaKool: Website // Linkedin // TwitterThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sponsored By Knit. Today is the third episode of our deep dive into one of the most important yet overlooked channels of marketing: community. Each day this week we're publishing an episode that discusses what you need to know to build, grow, and engage a community centered around your brand. Joining us is Rachel Makool, Senior Community Manager at GoDaddy. Prior to her role at GoDaddy, Rachel has been a leader in community growth and management for a couple of little startups you might have heard of called Ebay and Facebook. Today, we're going to discuss how to build your community from the ground up. Show NotesConnect With:Rachel MaKool: Website // Linkedin // TwitterThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sponsored By Knit. This week we're doing a deep dive into one of the most important yet overlooked channels of marketing: community. Each day this week we're publishing an episode that discusses what you need to know to build, grow, and engage a community centered around your brand. Joining us is Rachel Makool, Senior Community Manager at GoDaddy. Prior to her role at GoDaddy, Rachel has been a leader in community growth and management for a couple of little startups you might have heard of called Ebay and Facebook. Today, we discuss the infrastructure that brands need to build to support a scalable community. Show NotesConnect With:Rachel MaKool: Website // Linkedin // TwitterThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sponsored By Knit. This week we're going to do a deep dive into one of the most important yet overlooked channels of marketing: community. Each day this week we're going to publish an episode that discusses what you need to know to build, grow, and engage a community centered around your brand. Joining us is Rachel Makool, Senior Community Manager at GoDaddy. Prior to her role at GoDaddy, Rachel has been a leader in community growth and management for a couple of little startups you might have heard of called Ebay and Facebook. Today, Rachel tells us about the value of community and why it's relevant for companies large and small. Show NotesConnect With:Rachel MaKool: Website // Linkedin // TwitterThe MarTech Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.