Podcasts about finops

There's great momentum in moving to greater levels of agentic automation, but there are critical areas where deeper consideration is required in how it's applied. In capital markets, trust is a foundational element on which transactions are built and Krisha Vinjamuri, Head of Technology, Enterprise Solutions at S&P Global Market Intelligence, joins host Eric Hanselman to talk about how this can be achieved and the important aspects of successful implementations. One of the useful things in capital markets, is that there are open standards on which to base data ontologies. It's not exciting, but it's the basis of a semantic foundation that can not only ensure that there is depth in data definitions, but can also reduce errors generated by agents. The larger question that looms beyond the construction of foundational architecture, is how the operational envelope that bounds agentic action will be established. This has to be built from policy definitions that take those actions into account. There is great promise and much work that needs to be done. More S&P Global Content: Compute sovereignty: The strategic importance of digital infrastructure AI won't solve its own energy problem – and that might be fine AI in action: unleashing agentic potential AI infrastructure results in 2025 top expectations, forecast upgraded For S&P Global subscribers: FinOps in the age of agentic AI AI Infrastructure Market Monitor & Forecast Service providers race to meet surging enterprise demand for AI infrastructure In 2026, the telecom network becomes code Credits: Host/Author: Eric Hanselman Guest: Krishna Vinjamuri Producer/Editor: Feranmi Adeoshun Published With Assistance From: Sophie Carr, Kyra Smith, Dylan Scheible

Subscribe to our Newsletter:https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ https://youtu.be/j0TuosYDQe4?si=7mzUwBe4PrQ-eB2E In this insightful session from the Ultimate Partner Live event in Bellevue, Washington, Vince Menzione sits down with Stephen Boyle, Corporate Vice President for Enterprise Partners at Microsoft, to pull back the curtain on the tectonic shifts redefining the tech ecosystem. Boyle details Microsoft's massive organizational pivot into enterprise and SME/channel divisions , explaining how artificial intelligence acts as the foundational thread unifying systems integrators, software vendors, and digital natives. Moving past market noise surrounding competing foundational models , he highlights Microsoft's strategy to become the ultimate “platform of platforms” by prioritizing user choice, security, and trust. Emphasizing a shift away from infrastructure technicalities and toward practical business outcomes , Boyle delivers an urgent mandate for partners to scale technical talent, eliminate traditional operational silos, and brace for the incoming consumption-driven, agent-based future of enterprise computing. Key Takeaways Microsoft has restructured its global sales divisions into distinct Enterprise and SME/Channel organizations to better target its massive total addressable markets. Artificial intelligence is fundamentally altering the partner ecosystem by dismantling traditional software and systems integrator silos to build interconnected, multi-party solutions. Rather than forcing alignment to a singular model, Microsoft aims to be the definitive platform of platforms by offering extensive choice across over 1,100 language models. The enterprise landscape is rapidly moving past experimental AI pilot phases and entering production setups completely focused on transforming core business outcomes. Tomorrow's service organizations are aggressively evolving into software-minded operations that deploy repeatable, highly specialized internal autonomous agents. Managing tokens and monitoring usage metrics represents the emerging operational baseline for balancing efficiency against the scaling expenses of large language models. If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Key Tags AI frontier, platform of platforms, enterprise partners, global systems integrators, digital natives, language models, token consumption, agent sprawl, citizen developers, shadow IT, business outcomes, technical enablement, marketplace growth, hyper-scalers, processing fluency, sovereign AI, industry ecosystems, data governance. Transcript [00:00:00] Stephen Boyle: This is the biggest, most transformative, iterative change in technology we’ve ever seen, where, if you wanna call it a paradigm shift or whatever word comes after paradigm shift. [00:00:12] Vince Menzione: We just came back from Ultimate Partner live in Bellevue, Washington, where we hosted incredible leaders for two amazing days. Come join us for this next session where we explore the tectonic shifts we’ve all been seeing. Uh, I am thrilled to invite our next guest up on stage. I’ve known this gentleman for several years back in my days at Microsoft, and, um, we’ve been friends, actually Microsoft, and then we both went and did different things, came he’s come back to Microsoft in a big way. [00:00:46] Vince Menzione: Uh, Steven Boyle, for those of you don’t know, is recently a named the C. We will talk about it in a second, but I, I need to announce you properly. Is the corporate vice president, which by the way in Microsoft is a big deal for enterprise partners. He and Nicole De and I would say are the two Microsoft leaders in the organization. [00:01:06] Vince Menzione: Nicole is the channel chief. Steven has a, a big remit and we’ll talk about that up on stage. But I’m just so delightful for his support and for making the time in a very busy week at Microsoft ’cause this is CEO summit this week to make some time to come with us and be on stage with me. Please welcome my good friend Steven Boyle. [00:01:29] Vince Menzione: Good to see you, sir. To see. So I’m gonna put you on this side. [00:01:33] Stephen Boyle: Okay. [00:01:35] Vince Menzione: The hot seat. So I’m gonna, I, I didn’t do a justice and I, I wanted you to explain your role. I, I think I know, but I think for the, for the people in the room, uh, talk to us what Enterprise Partners means at Microsoft and what that role remit and remit looks like. [00:01:50] Stephen Boyle: Um, CVPs may or may not be important, but one thing they don’t do is get invites to the CEO summit. So I’m super pleased to be here with you guys. No, no, it’s totally cool. It’s totally cool if that phone rings. No, I’m kidding. Doesn’t. So what does it mean? So I’d like quickly, um. January last year, uh, we split the sales organization into enterprise and small to medium enterprise and channel. [00:02:15] Stephen Boyle: You guys probably familiar with that? Nicole is the, uh, chief partner officer lives in the SMA and C world and drives the channel, um, drives our marketplace business and, and a lot of other things. Um, for that 60 billion, um, you know, total addressable market that we have. Down there in SME and C. Um, at the same time, we established enterprise partner as part of Nick Parker’s overall organization. [00:02:40] Stephen Boyle: Um, but for most of 2025 we ran it as global systems integrators and advisories, ISVs and digital natives. So three separate footprints all focused entirely on, on, on enterprise. Um, in December, January, we talked about establishing an enterprise partner leader that would. You know, aggregate all of this stuff. [00:03:00] Stephen Boyle: Um, I was fortunate to come through, um, some frankly, pretty hairy, uh, experiences, I bet with some of our senior leaders. Um, I, I’ve loved to [00:03:08] Vince Menzione: been in the room for that [00:03:09] Stephen Boyle: questions like, why Steven Boyle and things like that, right? And really have to dig deep to, uh, to justify. Anyway, uh, I’m blessed and honored, uh, to run that entire portfolio of partners, uh, for the entirety of the enterprise partner world, which now from a chief revenue officer perspective, belongs to Deb. [00:03:25] Stephen Boyle: Deb Co. So Deb is the enterprise leader for all of our sales that we do into that space. Awesome. Um, I have three regional leaders, Nina Harding here in the United States, Ehab Ra in in Europe, and Heather Gordon in Asia that mirror and replicate and flow down the things that we decide to do from a strategy perspective for the, uh, for the core. [00:03:45] Vince Menzione: And we love Nina. She’s been, she was at our last event, [00:03:47] Stephen Boyle: super, super lady. And, uh, you know, the US is still 50% of our overall business. [00:03:53] Vince Menzione: Yeah. [00:03:53] Stephen Boyle: Too big to fabric. Every time I talk to Nina, I’m like, Nina, you’re too big to fail. We can’t cover you anywhere else. So you know, you’ve gotta be successful here in the Americas. [00:04:01] Vince Menzione: So I think just for breaking it up, I, ’cause I do want to like, it’ll lead to the next question, right? So you have the global systems integrators, all these systems integrators. Essentially you have all of the software companies we used to call ISVs, we now call SDCs or software development corporations. [00:04:17] Vince Menzione: And then you also have the AI stack, I’ll call it. Right? So under Jason Grafe. Yeah. Many, many might know. Jason’s been a guest on the podcast and was Satya’s chief of staff at one time, eight years. Eight years. Wow. I didn’t realize there was that many. [00:04:31] Stephen Boyle: Carry carried a lot of bags for Satya over the years. [00:04:34] Vince Menzione: Unbelievable. Well, let’s, I mean, so AI is an important component, right? And you saw Jay’s, Jay talking, just talking about AI and all these things. I would love to start here, right? Because, uh, you’re, you’re, I wanna get your perspective as Microsoft, your perspective as Microsoft on the biggest shifts you’re seeing in defining this we’ll call AI Frontier. [00:04:54] Vince Menzione: We’re seeing right now, how should partners translate that into how they position and go to market externally? How, how do we need to think about this time? [00:05:02] Stephen Boyle: Yeah, that is, uh, that is a huge question and I’m not sure we’ve got enough time to go into the, into all of the detail. Um, so let me sort of up level it a little bit for you. [00:05:10] Stephen Boyle: And I think, look, the move that we meet at made a couple of months ago and pulling together those three aspects. Nicole had already done it in SME and C. Right. One partner organization across the world with a very common set of goals. We were working closely together, Sandy Gupta, on ISV, Jason on ai, and myself on on si. [00:05:29] Stephen Boyle: But we were still working closely together across silos. So the opportunity for me, 60 days into this role is AI just allows you to wire the partner ecosystem together differently. Right? And even if you look at how we’re going to market an AI today, um. You know, with, with, with chat GPT, with Claude, with Anthropic, um, I think there’s something like 1100 different, you know, language models on Microsoft today. [00:05:55] Stephen Boyle: So the way I think about AI is we are absolutely gonna be the ultimate platform of platforms. Yeah, choice is incredibly important. Um. It’s, it’s, you know, turn the clock back 12 months, everybody was chat gpt five point x, you know, and then six months ago it was Gemini and now it seems to be clawed. And honestly I don’t know what it’s gonna be next quarter. [00:06:15] Stephen Boyle: So the only thing I can do is offer you choice. [00:06:18] Vince Menzione: Yeah. [00:06:18] Stephen Boyle: And from a partner perspective, I think that minimizes or reduces the risk that you have betting on the Microsoft platform because you can go in a multitude of different directions. I know we’re not in Europe, but if you were in Europe and you were worried about G-G-D-P-R and Jay mentioned sovereignty, you’d probably be like lining up really closely to Misra. [00:06:37] Stephen Boyle: Yeah. And a bunch of other Europe, European partners. So wherever you are in the globe, I wanna be that platform choice. Um, and we will lead with our own first party solutions. I hope they’re not coming for me. Um. I parked safely in the hotel. It can’t be me. Um, but you weren’t vibe coding in the room. Um, but you know, wherever you are in the world, in whichever industry you are in, um, it is our intent to, to offer that platform of platforms and to give the broadest set of partners the opportunity to engage with us. [00:07:07] Vince Menzione: I think that’s really important because I, I have found, especially in the last month or two, people are, it’s almost like a knee jerk. Don’t you feel like people don’t know what to do? There’s been so much noise in the press and the media and, and the markets around open AI and anthropic especially. Where do I go? [00:07:26] Vince Menzione: Seems to be like when I, when I sit, I watch everybody in the room here. I think they’re, they’ve all been thinking that as well. So you can, [00:07:31] Stephen Boyle: there’s a, a little bit of a deer in the headlights moment. Yes. And even I like, I get that. Yeah. Um, you know, I saw, uh, Jay slides. Jay, love the presentation. Love the slides, man. [00:07:40] Stephen Boyle: I’m gonna steal several of them. Um, we’ll talk about that later. We, we [00:07:43] Vince Menzione: have the deck, [00:07:45] Stephen Boyle: but, but in all seriousness, you know, this, this is like. It’s a new paradigm. I will date myself a little bit. Some of you might heard me say this. I sold many computers in the 1980s. Mini computers. Some of you in the room are going, what’s a mini computer? [00:07:59] Stephen Boyle: Um, I sold client server for Sun Microsystems in the nineties. I sold an awful lot of Oracle databases in the Auts, I think they’re called, and I’ve done two stints with Microsoft. This is the biggest, most transformative. Iterative change in technology we’ve ever seen. What, if you wanna call it a paradigm shift or whatever word comes after paradigm shift. [00:08:18] Stephen Boyle: Um, and we are building intelligent systems at scale faster than we’ve ever seen. Scalable, mission critical solutions being implemented today inside of Microsoft and with our most important customers. So, and we can’t do it without partners, right? There is absolutely nothing we can do in this industry. I will, I will put the, you know, the elephant in the room out there. [00:08:40] Stephen Boyle: Our ISD organization has between five and 7,000 people. Our forward deployed engineering organization is about a thousand people. [00:08:47] Vince Menzione: Yeah. [00:08:48] Stephen Boyle: So when you look at the scale of the total addressable market that Jay just talked about. We are gonna service directly like this much [00:08:55] Vince Menzione: used to be 5%. Was it even, is it even that high? [00:08:58] Stephen Boyle: I doubt it’s, I doubt it’s even that. And the billions of dollars that we spend every year helping our customers transform to what we’re now calling frontier firms is gonna be, have to be driven with every single person in this room in some way, shape, or form. Judson is not asking Marla to significantly increase ISD. [00:09:15] Stephen Boyle: Not asking John to significantly increase FDE, although we probably will hire in that area just because of the, the newness and the, you know, bright shiny object that everybody’s like, oh, FDE, I’ve gotta have those. We’ve got a thousand already today that have been around in John’s organization for 10 plus years doing the things that we are doing today. [00:09:32] Stephen Boyle: But we are gonna build out that muscle. But the real way we’re gonna build out that muscle is with all of you in this room. That’s like categorical. That is my like, probably number one goal for the next one to three years is make sure that, that story that Jay just told about Microsoft not being involved in AstraZeneca. [00:09:48] Stephen Boyle: I probably won’t tell Judson that Jay, but I love the story. Um, like if you could all do that for me, like win, um, that is so, you know, from our worldwide learning, through our skilling enablement through our cloud solution architects that I personally own. We are pivoting aggressively towards making sure that the partners understand our platforms better than any other job, number one for me right now, if you don’t understand what I’m selling, like I’m kind of dead in the water obviously. [00:10:15] Stephen Boyle: Well, [00:10:15] Vince Menzione: I was gonna ask you why now? Why Microsoft? Why now? Right? Because there is a lot of noise. You know, Google just announced, you all announced your results on the same day, which was astounding. That was freaky, wasn’t it? It was. It was the first time. And the, the total commitment, customer commitment is over a trillion dollars now, I think 1.2 trillion is what I counted up. [00:10:33] Stephen Boyle: Yeah. [00:10:34] Vince Menzione: But it’s saying a lot about like, what do I do now, like as these partners in the room. Um, how, I think you kind of already, and you’ve talked about this, about differentiating where Microsoft is, I think J Slide does a lot of justice there. It says how, uh, Microsoft Partners came into the room, surrounded the customer. [00:10:52] Vince Menzione: It feels like Microsoft has always leaned in big time on partners. Uh, more so I would say than any other organization out there. What would [00:10:59] Stephen Boyle: you say Joe Roses, my chief of staff, business manager and so many other things was telling me last night that, you know, we used to say 500,000 partners. [00:11:05] Vince Menzione: Yeah, [00:11:06] Stephen Boyle: it’s a, it’s a significantly higher number than that as well. [00:11:09] Stephen Boyle: So there’s an element of, you know, back to the deer in the headlights, which partners are, are more important. One of my other phrases that I say on a regular basis, the winners and losers are yet to be decided in this next wave. Like, I want all of us to on the right side of that argument. Right? But, but it’s gonna be a challenge and, and companies are going through shifts. [00:11:28] Stephen Boyle: You know, Accenture, maybe, possibly doesn’t need 750,000 employees in the not too distant future. Maybe TCS at 600,000 doesn’t need 600,000 human employees. So we’re going through this dramatic shift of, you know, what’s the right balance going forward. What I would say about Microsoft is notwithstanding the fact that we’ve figured this out for 51 years, which is a little bit mind blowing, um, that you know, all the way back in the seventies we’ve gone through so many iterative changes. [00:11:56] Stephen Boyle: People have questioned just like they’ve questions. A lot of other technology companies, are you gonna be around for the long haul? I think we’ve proven time and time again, and I love Jay’s story. I’ve used that myself about how many companies disappear on a, on a decade to decade, you know, business. 10 years ago I had the opportunity to listen to Craig Clayton Christensen, who’s sadly no longer with us. [00:12:15] Stephen Boyle: Yeah. But you know, the books that he wrote and the story that he told to Microsoft 2014, we were nowhere in cloud. [00:12:21] Vince Menzione: Yeah. [00:12:22] Stephen Boyle: AWS was so far ahead of us, it was crazy. And he came in and he’s like. You know what? You guys need to be successful. You need to figure out how to cross this chasm again, and we’ve done it time and time again. [00:12:32] Stephen Boyle: You can go back. You know, Microsoft used to be known as a fast follower in ai. I don’t think we’re a fast follower. I think we’re right up there. We’re right at the front, but that race is still being run and the winners are losers are yet to be decided. [00:12:44] Vince Menzione: I was in that room with Clayton Christensen with you, by the way. [00:12:46] Vince Menzione: I remember, I remember that. That was at a Prism conference. [00:12:49] Stephen Boyle: Yeah. Yeah. [00:12:50] Vince Menzione: You men, you touched on this with the GSIs a little bit. How do you see the roles evolving? You know, we, we, we bucketed all, we’ve always been. Fantastic about bucketing ISVs or SDCs and sis and digital natives. Yeah. How does it, how does that all come together? [00:13:06] Vince Menzione: Does it come together any differently in this new AI platform era, or is it the same? [00:13:11] Stephen Boyle: I look, I, I’ve said this for a long time, like if you go into AstraZeneca, the six plus, you know, frontline partners, there’s probably a whole board of second, third tier that, that we don’t know about doing, you know, things across the AstraZeneca group. [00:13:25] Stephen Boyle: It takes several villages and sometimes a small town, especially in my world, in the enterprise world, strategic five hundreds. Yeah. Um, you know, we, we ran some reports a few years ago and it is shocking how many global systems integrators have a footprint in Shell or Exxon or, you know, bank of America or whatever else. [00:13:44] Stephen Boyle: So I’ve always believed that partner to partner is critical. Yeah. I think it became even more critical in the, in the AI world, and I’ll take my new friends at Anthropic. So I went to the first Anthropic partner Summit. Some of you might have been down there in, in San Diego, um, just a couple of months ago. [00:13:59] Stephen Boyle: Same partners, same people from the same partners. In the room, you know, talking about what they’re gonna do together with Anthropic. Um, and I’m looking out across this audience going, okay, well I know him and I know her and I know those guys, and like, I need to figure out how I’m gonna weave this together. [00:14:14] Stephen Boyle: So it’s not just an Accenture and Anthropic or an NTT data and anthropic, but it’s an NTT data plus anthropic plus Microsoft. Story going forward. And then who’s best at delivering those services capabilities? So it’s it at every juncture that I see in the, in the partner community, and this is the, the reason why I argued vehemently with Nick, that it has to be one organization I’m gonna create maybe given a little bit away. [00:14:40] Stephen Boyle: So if you’re recording, stop now. Um, I’m gonna create an enablement organization that is partner agnostic. I don’t necessarily care. I do care about the digital natives, but I don’t care about how I train them. Right. What I’m more important of is how do I train the digital natives in what the sis are doing, and how do I train the sis and what the ISVs Plus digital Natives are doing. [00:15:01] Vince Menzione: Yeah. [00:15:01] Stephen Boyle: That is my, that’s my game plan. If I fail there, then I think we fail to raise the bar and be differentiated in an AI world, and I’m not set up like that today. [00:15:12] Vince Menzione: I wanna, I wanna ask you, uh, uh, because I was looking at Jay’s slide and the, the managed piece is. And we have a lot of managed service providers in this room today. [00:15:20] Vince Menzione: A lot of them, by the way, come from the old school of managed services. The managed piece seems to be like, if I’m doing something today with ai, we’re gonna talk about security next, uh, up on stage here. It seems like there’s a new set of skills or a different approach to the customer, don’t you? Don’t you agree? [00:15:37] Stephen Boyle: I I [00:15:37] Vince Menzione: think you need to keep your hands on the steering wheel at all [00:15:39] Stephen Boyle: times. I think what it boils down to is you can’t do AI unless you do certain other things. [00:15:44] Vince Menzione: Yeah. [00:15:44] Stephen Boyle: Right. You could be a modern work specialist and you could make a lot of money being a modern work specialist, or you could be a, a dynamic specialist. [00:15:52] Stephen Boyle: We just held our, uh, inner A in a circle conference last last week, which I was disappointed to miss for the first time in a few years. Those, those days are, are, are fast becoming over. [00:16:03] Vince Menzione: Yeah. [00:16:04] Stephen Boyle: Um, why? Because everything that I’ve just said is tied together by ai. Yes. And in order to do good ai, you need good data. [00:16:12] Stephen Boyle: And in order to trust everything that you’re getting, as Judson talks about trust and intelligence, you need to wrap that in a really secure [00:16:19] Vince Menzione: Yes. [00:16:19] Stephen Boyle: You know, en en environment. Now we will do our best to provide levels of security into how we deliver ai. But that’s not the end of the game, right? You have to take it all, all the way to the edge. [00:16:30] Stephen Boyle: So that’s why a siloed partner or a singular commercial solution area partner in Microsoft’s terms, has got to transform its business. ’cause if you’re gonna do ai, you’ve gotta do those other things as well. [00:16:41] Vince Menzione: Agreed. I must see the model changing, and in fact, I see like bigger organizations becoming managed service providers in many respects. [00:16:48] Stephen Boyle: Yeah. Yeah. I mean, look, there’s still, there’s still a role for all the old terminology you mentioned is SV to sdc. Yeah. I’m like, I’m been around long enough. Look, it’s ANB still anv, it’s still an isv. Thank you. Independent software vendor. Um, and it’s, you know, where, where AI is allowing software to be, you know, frankly developed in a number of different places. [00:17:07] Stephen Boyle: We are all citizen developers. Um, you know, I was on a call with our internal leadership yesterday, um, and you guys might have heard this story ’cause I think it came out at Ignite. When we turn the agent 365, around and on ourselves. We found 130,000 agents running across Microsoft that had been developed and deployed internally with, I mean, you could call it shadow it. [00:17:28] Stephen Boyle: I guess that would be one phrase that you would use for it, but the reality is if you, if you haven’t got something to do your job today, you have the tools. To build it really, really fast. Um, and that, you know, that’s, that’s a great opportunity for people to be able to do their work, you know, in a better and in a different way. [00:17:45] Stephen Boyle: But it’s also a huge opportunity to make sure that data governance and security and all the other things that we need to deliver are there out of, out of the gate and out of the platform that we deliver. So security’s absolutely critical. Not saying that managed services won’t grow, um, at, at some level as well, but only if they transform into this multifaceted way. [00:18:04] Stephen Boyle: Yeah. Thinking [00:18:05] Vince Menzione: about, well, that’s what I was, I was gonna lead to here with innovating. It’s happening across, I mean, we’re talking about chips, we’re talking about foundational models, LLMs, we’re talking about applications, we’re talking about agents. How should we think about where to play and how to differentiate as partners in this room? [00:18:22] Stephen Boyle: I think. [00:18:25] Stephen Boyle: So look, I mean, one, one of the ways that Judson talks about it is I think silicon’s gonna change over time. Yes. NVIDIA’s definitely the 800 pound gorilla, maybe the 8,000 pound gorilla. Yeah. Uh, but you know, if you read the press, there’s, there’s things happening in, in different places as first party silicon, which we clearly are, are developing, um, in a quantum direction for sure. [00:18:45] Stephen Boyle: Um, there’s lots of different language models that haven’t even been launched on, on, on the marketplace yet, so. You know, Judson’s trying to uplevel our conversations. You’ll hear us talking about conversations more and more as we go into FY 27, um, that obviate all of those layers. Just like even when I was selling Sun Microsystems, it was about the business outcome and the business solution that we were solving for not necessarily the fastest piece of hardware or the best client service solution on, on the market. [00:19:17] Stephen Boyle: So I think what’s gonna happen over the next 12 to 24 months is we’ll have so many different models to choose from. We’ll have more silicon to choose from, but those won’t be the real buying decisions. The real buying decisions of what? How am I trying to transform my finance organization, my HR organization, and my supply chain? [00:19:36] Stephen Boyle: Because the underlying technology, Judson says commodity I, I guess I can go with that. It will be commoditized and we’ll really start to focus back on what the important things are. We’re moving a lot from pilot to production. You guys have probably seen that. The numbers that Jay just showed about how many. [00:19:52] Stephen Boyle: Projects are failing, is getting less and less because we’re getting smarter and smarter about what it takes to actually drive the business outcome. And I need all of us to be talking that same language. Yeah. Having conversations with head of HR about how we’re gonna transform human capital management in the, in the age of agents, if you like, like the underlying platform. [00:20:14] Stephen Boyle: It’s not, don’t worry about it. You wanna be on a secure platform. Don’t get me wrong. But at the same time, I don’t think we, we spent too much time worrying about that. [00:20:21] Vince Menzione: Yeah. We’re not, what you’re saying is we’re not spending enough time on outcomes. On the business outcomes. Right. And that’s where we need to focus. [00:20:27] Vince Menzione: We’re, we’re focusing on, I, I feel like we’re, it’s a signal to, to noise ratio that we’re living through right now. There’s too much noise. [00:20:33] Stephen Boyle: Yeah. [00:20:34] Vince Menzione: And we’re not focusing on the signal. I think that’s what you’re saying. [00:20:36] Stephen Boyle: I, it’s got to be, I mean, to be honest with you, it’s always been, you know, even when I sold what I would perceive, you know, sun in the nineties was a rockman ship to the stars and, you know, kind of sad what happened to that company. [00:20:47] Stephen Boyle: Um, but we, we were, we were fixated on, we had the best client server. But, but nobody was buying, you know, a piece of Sun hardware as a room heater, which is all it did, you know, like for the longest. But if you had SAP, if you had Cybase, if you had Bond, remember Bond, I mean all of those applications that drove the business outcomes, we’ve gotta get back to that kind of mentality. [00:21:09] Stephen Boyle: Yes. And worrying a little bit less about the underlying architecture. Yeah. It needs to be, it needs to be part of the conversation. ’cause it needs to deliver trust and security and intelligence and everything else. Then you need to rapidly move to what are you trying to achieve and how can we ensure the, the, the success of, of your business outcome. [00:21:27] Stephen Boyle: And look, I mean, Palantir pri you know, sort of came out and said, well, the way we do that is through forward deployed engineering. Um, and they stole the show. And, and, you know, they’re, they’re doing very well as a result of doing that. Uh, but if you go and talk to, um, Tom Siebel’s organization at C3 ai. [00:21:43] Stephen Boyle: They’ve had FDS for quite a while. You know, I told you about John Chuchu 10 years ago. John Chu, Chuck’s job was to go and get all the applications that we needed on the Microsoft phone. Remember that? [00:21:54] Vince Menzione: Yes. Um, [00:21:55] Stephen Boyle: you know, so we’ve pivoted John o over the years to doing what he’s doing now, which is to go sometimes in partnership with, with partners into the customer and say, what is it you’re trying to achieve? [00:22:05] Stephen Boyle: Let me show you how I can build that for you in three weeks or three months. That might have taken you three years. We literally just did a hackathon with one partner last, last, last week with, uh, with our ISE organization, the, the, the forward deployed, uh, group that John runs. Um, and one of the big customers said, I’ve just done in three days what would’ve taken me three months. [00:22:26] Stephen Boyle: Now he hasn’t productized it and rolled it out and blah, blah, blah. But the reality is that is how fast things are changing. And this was not a small company. This was a very, very large oil company, and they were like blown away by how much we can achieve. We’ve gotta do that at scale. [00:22:41] Vince Menzione: Yeah. [00:22:42] Stephen Boyle: You know, we, we have a commitment to scale our FDE community through partnerships to touch all of the S 500 in a very personalized way. [00:22:51] Stephen Boyle: And then, you know, at a slightly, you know, lower ratios down through the, through the majors and into, into Nicole’s SME and C world as well. [00:22:59] Vince Menzione: Jay talks about the decade of the ecosystem. He coined that term back, back on a podcast way back in nine, in, uh, in 2020. Microsoft has been at the, for, we used to call partner to partner back, back in the day. [00:23:10] Vince Menzione: Mm-hmm. Do you remember those days? How do you think about this ecosystem evolving and what steps are you taking to help bring these organizations together? Because I, I, again, we look at the seven seats or 6.3 seats at the table. The customer has the power now that they didn’t have before. ’cause they have the commitment with like with Microsoft and they can buy off of the marketplace and pull together multiple organizations to go, go do that. [00:23:34] Vince Menzione: How do you think about helping to orchestrate that as the leader of the enterprise partner business? [00:23:39] Stephen Boyle: So I’ll start with a really big example, and I’ll try and sort of scale it down a little bit. But my friends at Accenture, with the Accenture, Microsoft Business Group, we spend an awful lot of time, you know, in, in each other’s pockets, in each other’s deals. [00:23:51] Stephen Boyle: We know everything that’s going on in the Accenture, Microsoft Business Group. And a couple of weeks, or maybe a month or so ago, I was told that the Microsoft Business Group is now larger than the SAP Business group. It probably flip flops. [00:24:03] Vince Menzione: Yeah, [00:24:04] Stephen Boyle: it won’t be too long before the Anthropic Business Group is bigger than both of those. [00:24:08] Stephen Boyle: So what I need my Microsoft team to do is to not spend all of their lives in the. A MBG, the Azure, the Accenture, Microsoft Business group, but to go make friends in the Anthropic Accenture Business group and frankly still to make friends in the SAP business group and maybe in the Oracle Business Group and the list goes on. [00:24:27] Stephen Boyle: So at a macro 11, in the very largest accounts where we haven multiple practices, where we haven’t spent time before, I’m gonna. Push my people into uncomfortable zones and I’m gonna push them to go into those other areas and I’m gonna load them up with technical talent and cloud solution architects and ai, you know, forward deployed engineers. [00:24:45] Stephen Boyle: And I’m gonna force different people to talk together that haven’t talked together. So I can do that in TCS. I can do that, Capgemini, I can do that. Um, you know, in Europe with Capgemini and Misra is a classic example. Um, with the, with the Indian sis, Indian based sis, they’re all big enough where I know all the practices exist. [00:25:04] Stephen Boyle: I just need to do a better job of, of talking to them. Now, when you downsize that into, you know, into a, a company that doesn’t have all of that scale, this the same truth still holds. I need to talk to people who aren’t necessarily motivated every single day to do something with Microsoft. I need to talk to people who are motivated to do something with an AI partner or even a traditional SaaS partner. [00:25:27] Stephen Boyle: I noticed yesterday, actually no, this morning I got a notification that we just passed, um, a billion dollars in revenue on the marketplace with ServiceNow. [00:25:35] Vince Menzione: Nice. [00:25:36] Stephen Boyle: Um, and I think AWS announced the same thing, by the way this month as well. Um, so thank you to the ServiceNow people. Yeah. Um, you know, that is that there’s a tremendous demonstration of how far we’ve come in marketplace. [00:25:48] Stephen Boyle: ’cause that’s another one where we trailed AWS quite significantly. But with the right partnerships. And driving the right motions, we can, you know, we can definitely catch up and we will continue to pass, uh, some of, some of the other hyperscalers in, in, in that way. So really the bottom line to your question is partner to partner is still real. [00:26:08] Vince Menzione: Yeah, [00:26:08] Stephen Boyle: how we do it and what we use to tie things together. And I know that compensation drives behavior and we’re not gonna get into a compensation about like how we get compensated and everything else, but the reality is I’ve gotta break down those barriers and those silos and I’ve gotta deliver real meaningful enablement and practice development so that, so that the people who sit in the Anthropic business group and the people who sit in the Microsoft Business Group are spending as much time together as they are with me. [00:26:34] Stephen Boyle: That makes sense. Simply put, that’s what I, I need to achieve at scale rapidly. [00:26:40] Vince Menzione: So to, we’re getting close to time here, but as you look forward, what would define the most successful partnerships in this ecosystem? Is it, is it what you described, the opening up the aperture or for the, for the leaders in the room here today, what should they go do better and differently? [00:26:58] Stephen Boyle: Um, so obviously we’re closing out this fiscal, we’ve got Microsoft start and Microsoft start for partners coming up in July. Um, I mentioned the fact that we’re, we’re driving. Cu customer engagement through the lens of conversations and how do we achieve business outcomes? I would encourage you to, to gravitate, if you like, above the commercial solution areas where you might have understood, this is how I interact with Microsoft today. [00:27:23] Stephen Boyle: Um, and abstract it up to that AI layer. You know, think about trust, think about intelligence, think about business outcomes, and how do I potentially weave together a story? If I’m in the dynamic space, how do I get better in data? If I’m in the data space, how do I get better in. In that modern work environment, but really use AI as the overlay to, to help tie that together. [00:27:44] Stephen Boyle: That’s one thing. The second thing is if we’re not training you in the right direction, it’s stevenBoyle@microsoft.com. Let me know. Awesome. Um, we’ve got programmatic stuff, um, you know, and we’ve got high touch stuff as well. So I think this is, this is another time where Microsoft is gonna over pivot on all of the training and enablement that we need to do to make sure that you’re, you know, you’re grounded in our platform. [00:28:07] Stephen Boyle: Um, I think there’s a huge opportunity with this agenda future to become more of a software partner. You know, even the deepest services organizations are going to need agents, and the more successful ones will be the ones that can turn on those agents in a repeatable way. So. Our agents, the new SaaS. I’m not exactly saying that, but I think that the agen future is one where even the more services oriented companies will, will have teams of agents that they’re deploying. [00:28:35] Stephen Boyle: In fact, I had a very, very large systems integrator, um, in, in the EBC just about a month ago, three weeks ago. Um, and I was sat next to their head of consulting and he showed me what he called his God dashboard. Uh, and right in the middle of his God dashboard there are like 450 accounts. All of whom I recognized, ’cause they were all in the enterprise, right in the middle of his dashboard was, how many tokens am I spending? [00:29:00] Vince Menzione: Yeah. [00:29:01] Stephen Boyle: Like, not like what’s my daily runway? You know, not am I making a profit on that account or anything else like that is like, how many tokens have I consumed? Yeah. Because there is an awful lot of, that is the new juice, if you like. That’s, that’s driving the success. You can have the smartest people on the planet, but you’ve got to still arm them with all the best tools that are available out there. [00:29:22] Stephen Boyle: So it’s fascinating to listen to him, how he had gone through that thing of, you know, agent sprawl, how many are really working, how many are not working? How can we prove that? You can prove it through, you know, managing your tokens. There’s a new version of. Finops for tokens, for want of a better phrase, that’s gonna be critical for us all to understand. [00:29:40] Stephen Boyle: ’cause they’re not cheap, they’re not free, that’s for sure. And, and they might not be cheap if you’re not, if you’re not managing them and using them effectively. Yeah. So that’s the other thing that I would really get on top of. And, you know, we’re gonna make some announcements in the not too distant future about the consumption driven future. [00:29:56] Stephen Boyle: Um, that, that we will, that we will deliver with our first party and third party platforms going forward. So that’s another. Another critical thing [00:30:03] Vince Menzione: sounds like some exciting announcements. Pretty soon. [00:30:06] Stephen Boyle: Yeah, could look close. Quarter four, help me close. Quarter four. Yes. That’s priority number one, two, and three right now. [00:30:12] Stephen Boyle: Uh, but get ready for some, you know, for some new announcements in July. Um, look, the future is incredibly bright with Microsoft. It’s incredibly bright in the industry as a whole, right? I mean, let, let’s be honest, the, the growth targets that we will have for ne next year are astronomical, and we will not make them without the partner community that we have, without training and enabling the partner community that we need for tomorrow. [00:30:34] Stephen Boyle: So like, stay close, you know, stay engaged. Talk to your partner development managers, talk to the talk to field reps, talk to the accounts that that, that you are in, and stay as close as you possibly can to our emerging strategy. And, um, you know, look, I, I think if I had fivefold or tenfold the people I have today, I still wouldn’t be able to touch everybody that I would like to touch in the partner community. [00:30:58] Stephen Boyle: So I’ll apologize in advance. Um, but we’re gonna have some, you know, some really cool ways of learning. Um, and we’re gonna make sure that they’re available to the widest possible audience. [00:31:07] Vince Menzione: Well, we bring the practitioners and the experts in the room to help with that as well. Right? Yeah. Because you can’t always have a partner development manager tied to everybody in the room. [00:31:14] Stephen Boyle: I, I would do hackathons on AI every week with every partner and every part of the world, but I can’t. [00:31:19] Vince Menzione: Yeah, exactly. Well, so good to have you today. Thank you. So good to see you again. I don’t know what your schedule is like. I, we didn’t, we don’t have enough time for questions. [00:31:28] Stephen Boyle: That’s cool. [00:31:28] Vince Menzione: From the audience. [00:31:29] Stephen Boyle: I’m gonna stay around for a little [00:31:30] Vince Menzione: while this [00:31:30] Stephen Boyle: morning and I’m coming back [00:31:31] Vince Menzione: for cocktails. Alright, terrific. So. Stephen Boyle will be here for cocktail hour. Thank you. Four 30 and uh, I wanna thank you, sir. So good to have you. Thank you. Good to see you. Absolutely. [00:31:42] Stephen Boyle: So much. Absolutely. Hey, thanks everybody. [00:31:43] Stephen Boyle: Thanks for what you do today, and hopefully thank you for what you do tomorrow as well. [00:31:46] Vince Menzione: Thank you. An incredible leader. [00:31:49] Stephen Boyle: Don’t forget, ultimate [00:31:51] Vince Menzione: partner Alive is coming soon, June 18th at our executive breakfast in New York. I hope to see you there.Description The Future of Tech is Here. Subscribe to our Newsletter:https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ I

Neste episódio do LowOpsCast, o papo é com Julia Furst Morgado, CNCF Ambassador, Community Manager OpenTelemetry, AWS Container Hero, Docker Captain, organizadora do KCD New York e palestrante internacional.Mas antes dos títulos e das comunidades globais, a conversa começa pela pessoa.A Julia tem uma trajetória diferente daquelas que parecem roteiro pronto de carreira em tecnologia. Ela começou no Direito no Brasil, estudou negócios na UC Berkeley, passou por marketing e, em 2022, entrou de vez na área tech. Um caminho nada linear, mas cheio de repertório, comunicação, estratégia e coragem para mudar de rota.Hoje, ela atua como Principal Developer Relations Engineer na Dash0, ajudando pessoas desenvolvedoras a adotarem OpenTelemetry e criarem fluxos práticos de observabilidade. Também participa ativamente da comunidade OpenTelemetry e de diversas iniciativas cloud native ao redor do mundo.Neste episódio, a gente conversa sobre:- Transição de carreira para tecnologia- Como transformar uma trajetória não linear em vantagem- Comunidade, pertencimento e construção de confiança- Developer Relations e o papel de educar, conectar e apoiar pessoas- OpenTelemetry e observabilidade na prática- Cloud Native, Kubernetes, Docker e AWS- Como é palestrar internacionalmente em diferentes idiomas- Organização de eventos como KCD New York, AWS Community Day NY e CNCF Meetup NYCTambém iremos falar sobre carreira internacional, open source, desafios de entrar em tecnologia vindo de outra área e a importância de não se excluir só porque o caminho parece diferente do “padrão”.Esse episódio é sobre tecnologia, sim.Mas também é sobre coragem, curiosidade, comunidade e sobre entender que não existe uma única forma certa de construir uma carreira em tech.Se você está em transição de carreira, trabalha com DevOps, SRE, Cloud Native, observabilidade, open source ou quer entender melhor o papel de comunidade na evolução profissional, esse episódio vai fazer muito sentido.Links compartilhados pela Julia:https://www.juliafmorgado.com/posts/the-complete-guide-to-ace-your-next-networking-coffee-chat/https://www.youtube.com/watch?v=HHAXlDu49rEhttps://github.com/juliafmorgado

What happens when two cloud economists leave AWS  behind and spend six days hiking 60 miles on the Appalachian Trail? Corey Quinn sits down with Caleb Hurd to share stories from the trail, including exploding sleeping pads, heroic shuttle drivers, lost phones, and the unique community that makes long-distance hiking special. Along the way, they draw surprising parallels between backpacking and cloud economics, discussing everything from serverless architecture and cloud cost optimization to the hidden challenges of on-prem infrastructure. It's a conversation about technology, adventure, perspective, and why sometimes the best way to solve complex problems is to step away from them entirely.Show highlights:(00:00) Why Hiking Hooks You(00:15) Meet Caleb on the Trail(01:31) Trail Miles and Ultralight Parallels(05:24) The Sleeping Pad Blowout(07:46) Shepherd Saves the Day(09:43) Trail Community and Cloud Community(11:07) Post Trail Perspective and Inside Jokes(15:35) Back to Work On Prem vs Cloud Pain(25:47) Server-less Spend and Lambda Sprawl(32:29) Wrap Up Where to Find CalebAbout Caleb: Caleb Hurd is a Cloud Economist at Duckbill, where he helps enterprises make sense of their cloud spend. Before moving to the cost side of the house, Caleb spent years in the trenches building and operating large-scale cloud environments and leading the engineering teams behind them across companies ranging from healthcare tech to enterprise Saas. He also founded CostOps.cloud, an AWS cost consulting practice, and is a vocal advocate for engineering-led FinOps — arguing that the people closest to the architecture should be the ones driving cost strategy, not spreadsheet jockeys in finance. Caleb holds a degree from Georgia Tech and made an unconventional journey into tech from a background in carpentry, which may explain his preference for building things over just talking about them. He's based in Atlanta.Links:LinkedIn: https://www.linkedin.com/in/calebrhurd/Sponsored by: duckbillhq.com

Innovation isn't about funding, it's about how organisations are built and led. Progress comes from cutting bureaucracy, empowering mission-led teams, and asking the right questions to unlock bold breakthroughs. This week, Dave, Esmee and Rob are joined again by André Loesekrug-Pietri, Chair and Scientific Director of the Joint European Disruptive Initiative (JEDI, Europe's ARPA) to explore how Europe can turn moonshot ambitions into reality by building the right people, culture and operating models for future-shaping organisations. TLDR00:41 – Introduction01:14 – Hang out: Esmee returns and the missing API has been found!05:14 – Dig in: Staying in step with global innovation12:57 – Conversation with André Loesekrug-Pietri1:02:26 – Roland Garros tennis, and unlocking creative energy GuestAndre Loeskrug-Petri: https://www.linkedin.com/in/andrepietri/X: @eurojediwww.jedi.foundation HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

AI is reshaping every corner of the technology industry and this week's headlines prove it. On this episode of the Tech Field Day News Rundown, Tom Hollingsworth and Vincent Celindro break down AWS's new AI-powered FinOps Agent designed to control runaway cloud costs, SpaceX's massive $920 million-per-month AI infrastructure deal with Google, and OpenAI's confidential IPO filing that could redefine the next wave of tech investment. They also examine an AI-designed universal vaccine that could help prevent future pandemics, Google's transformation of NotebookLM into a full AI research platform, Sectigo's push to secure AI agent identities, and Anthropic's warning that AI is accelerating cyberattacks from “N-day” to “N-hour” threats. From cloud economics and cybersecurity to healthcare and Wall Street, this episode explores how AI is rapidly changing the future of business and technology.This and more on the Tech Field Day News Rundown with Tom Hollingsworth and Vincent Celindro. Time Stamps: 0:00 - Cold Open0:37 - Welcome to the Tech Field Day News Rundown1:20 - AWS Unveils AI FinOps Agent to Cut Cloud Costs Automatically3:16 - SpaceX Lands $920M-a-Month AI Cloud Deal with Google Before IPO7:36 - AI-Designed Universal Vaccine Passes First Human Trial9:36 - Google Supercharges NotebookLM with AI Research Agents and Code Execution13:58 - Sectigo Brings AI Agents to Certificate Management with New MCP Server16:00 - Anthropic Warns AI Can Turn N-Day Vulnerabilities into N-Hour Threats20:30 - OpenAI Files for IPO as AI Giants Race to Wall Street 28:42 - The Weeks Ahead30:06 - Thanks for Watching the Tech Field Day News RundownTune in every Wednesday for the IT news of the week with a variable degree of snarkiness. Guest Host: ⁠⁠⁠⁠⁠Vincent Celindro⁠, Director of Strategic Sales and Technology, Quantum Foundry Follow our hosts ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Tom Hollingsworth⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Alastair Cooke⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Stephen Foskett⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Follow Tech Field Day ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X/Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Bluesky⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, and on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mastodon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

The episode examines a structural shift in the MSP business model driven by the introduction of AI-linked consumption-based pricing layered on top of traditional per-seat fees. This emerging mechanism, typified by Microsoft's E7 license, adds variable AI consumption charges to otherwise predictable monthly service costs. Vendors are restructuring partner payment models, with Microsoft's move closely watched by others, signaling a wider potential for volatility in the recurring revenue foundations of MSPs, according to analysis from Jay McBain and recent channel data. The most consequential development is Microsoft's E7 pricing, which explicitly adds an AI consumption cost to the standard per-seat license. This move introduces variability at “machine speed,” in contrast to previous examples such as cloud storage, where consumption remains predominantly human-driven and thus more predictable. Analysts note that similar micro-consumption models—charging per conversation, process, or API call—are being adopted by hundreds of companies. Market data from Omnia and referenced industry research places the global IT spend at $6 trillion in 2026, with two-thirds delivered by channel partners and a rapid shift from fixed, subscription models toward micro-consumption billed at a granular, usage-based level. Supporting evidence includes the lack of sufficient vendor-provided controls for variable consumption, leaving MSPs exposed to unplanned cost spikes. While large enterprises are introducing robust FinOps practices and loading up cloud credits, smaller MSPs serving SMB customers are not prepared with similar governance structures. There is also vendor-led encouragement for AI adoption—such as persistent in-app assistants—that drive up consumption before adequate controls or cost-passing mechanisms are established. The sustainability of current pricing models is further questioned by the fact that providers like OpenAI and Anthropic are themselves subsidizing significant portions of token usage, distorting true costs throughout the value chain. For MSPs and IT service leaders, these developments mean greater exposure to unpredictable costs, potential margin pressures, and increased contractual risk tied to AI consumption. Operators cannot rely on vendors to provide spend caps or consumption governance today; failure to build internal controls or pass-through mechanisms may result in absorbing unpaid liabilities. Accountability for AI-driven actions, remediation, and configuration changes will rest with the MSP, elevating both operational complexity and liability exposure. The current environment requires building governance, audit trails, and spend management capabilities now, ahead of broader market adoption of AI consumption models. Supported by: CometBackup

Realities Remixed, formerly known as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.Life sciences are at a turning point, where scientific innovation, regulatory pressure, and patient expectations collide with unprecedented advances in data, AI, and digital platforms. IT is no longer a supporting function but a critical driver of how therapies are discovered, developed, scaled, and delivered safely and at speed.This week, Dave and Rob kick off the Life Sciences mini‑series with Thorsten Rall, Global Industry Lead for Life Sciences at Capgemini, to exploring the current state of the sector, the key themes shaping the episodes ahead, and what it takes to drive better patient outcomes. TLDR00:30 – Introduction to Life Sciences and co‑host Thorsten Rall04:37 – Hang‑out: Navigating Waterloo Station07:50 – Deep dive with Thorsten Rall into the Life Sciences landscape28:03 - What are the main challenges in the sector and main themes45:31 – BBQ season is starting HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/with co-host Thorsten Rall: https://www.linkedin.com/in/thorsten-alexander-rall-b232185/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Neste episódio do Cabeça de Lab, vamos entender melhor o que é o Radar da Nuvem, o principal benchmark de custos e maturidade de cloud do mercado brasileiro.Falamos sobre o real cenário de adoção de nuvem no país, o dilema entre multicloud estratégica e a herança de arquiteturas complexas, e onde estão as maiores resistências do mercado hoje. Além disso, debatemos o avanço dos workloads de dados e IA, os verdadeiros desafios entre custo e conhecimento, a maturidade de FinOps no Brasil e os dados mais surpreendentes da pesquisa que revelam o futuro da tecnologia para o próximo ano.Nos siga no Twitter e no Instagram: @luizalabs e @cabecadelabDúvidas, cabeçadas ou sugestões? Mande um e-mail para cabecadelab@luizalabs.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ___Participantes:MÔNICA HILLMANN | https://www.linkedin.com/in/monicamhillman/?locale=ptLÚCIO CORDEIRO | https://www.linkedin.com/in/luciocordeiro/

Querida tecnología! En el episodio de hoy nos preguntamos cuánto le puede costar a las empresas cada llamada a un modelo de IA. Hablamos de tokens, costes y observabilidad (por qué las empresas están gastando en LLMs sin visibilidad real y cómo aplicar los principios del FinOps para controlar, atribuir y optimizar ese gasto. Porque no ganará quien use los mejores modelos, sino quien los use de forma más eficiente

Realities Remixed, formerly known as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.Today's most pressing challenges arise from the collision of rapid technological change with deepening economic inequality, weakening democratic systems, geopolitical instability and accelerating climate pressure, leaving world leaders wrestling with how to govern and solve these deeply interconnected crises.This week, Dave, Esmee and Rob are joined by Dex Hunter-Torricke, Founder & President The Center for Tomorrow to explore how tech can solve world macro issues. TLDR00:33 – Introduction00:40 – Hang out: The Boys on Amazon Prime final episode (spoilers) 06:02 – Dig in: How to solve world macro issues? 07:45 – Conversation with Dex Hunter-Torricke 44:52 – Writing a book and meeting world leaders GuestDex Hunter-Torricke: https://www.linkedin.com/in/dextb/https://www.centerfortomorrow.com/ HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the critical definition and requirements for navigating Enterprise AI. You’ll learn how to distinguish between consumer-grade tools and the strict standards required in regulated industries. You’ll discover the twenty essential pillars for building a secure and compliant AI strategy for your organization. You’ll understand why rigorous vendor scrutiny matters as much for software as it does for human talent. You’ll gain clarity on the governance frameworks necessary to prevent data leaks and legal vulnerabilities in your enterprise. 00:00 – Introduction 03:15 – Defining Enterprise AI vs. SMB AI 07:45 – The role of Microsoft Copilot in regulated environments 12:20 – The 20 components of Enterprise AI readiness 18:10 – Challenges in organizational adoption and change management 22:30 – Security and data privacy as the foundation 27:00 – Call to action Watch this episode to master the complex landscape of regulated AI and safeguard your company’s future. Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to the audio here: https://traffic.libsyn.com/inearinsights/tipodcast-enterprise-ai-101.mp3 Download the MP3 audio here. Need help with your company’s data and analytics? Let us know! Join our free Slack group for marketers interested in analytics! [podcastsponsor] Machine-Generated Transcript What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for listening to the episode. Christopher S. Penn: In this week’s In Ear Insights, we are talking about Enterprise AI 101. I am in the midst of a series in the Trust Insights newsletter, which you can get at TrustInsights.ai/newsletter. Part one was last week on seven different aspects of enterprise AI. But Katie, you said it would probably be helpful to level set what enterprise AI is and how it differs from SMB AI, mid-market AI, consumer AI, and so on. Katie Robbert: It is interesting because I feel like every time we jump on to record a podcast, there is a whole new set of vocabulary that I need to get caught up with. We need to make sure that everyone else knows what we are talking about because there is nothing worse than listening to a podcast or reading an article and having no idea what the author is talking about because they are introducing a concept but not really explaining it. I wanted to take this episode to talk about what enterprise AI is. Since you and I have not defined it, I am going to take my best guess at what enterprise AI is using some logic and deduction. I could be wrong, and that is why I think it is worth covering. From my perspective, if I had to put a definition to it, I am assuming enterprise AI is the type of AI implementation that occurs at an enterprise-size company. That sounds overly simplistic, but the bigger the organization, the more red tape, the more politics, the more departments, the more stakeholders, and the more governance there is. There are a lot more complications versus a small business like we are, where we can just decide one day, “Hey, I am going to start using this tool.” There are no real hurdles to go through. Then you have those mid-sized companies where you start to introduce some of those hurdles. You might need to work with your IT team to make sure that everything is in compliance. You might need to make sure that you have a place to host these new pieces of software, and that is not something that the marketing team is necessarily responsible for. Then you get to the enterprise-size companies where everything is completely siloed. Even in the best enterprise-sized companies, you are going to run into these silos. Because no one person is responsible for everything, you typically have multiple CEOs. Depending on what part of the country you are in, you might have a board for every different division of the company. If you are a Procter & Gamble and you have hundreds of product lines underneath, each of those is their own individual business. Each of those businesses are not necessarily talking to each other or sharing resources. That is my logical guess at what enterprise AI is. Christopher S. Penn: That is what I started with until I started doing the research into it. I realized that is not what it is. The generally accepted definition is AI within any commercially regulated entity. I realized as I was going through the research that commercially regulated means you have external regulation imposed on the company. It might be a 50-person company, but if they work in HIPAA or FINRA, they have to behave in highly regulated ways. Whether you are publicly traded or, for example, colleges that have to adhere to FFIEC rules and FERPA rules, enterprise AI is about operating AI—whether classical or generative—in a commercially regulated environment where you have externally mandated requirements that you must meet. Your definition for small business stuff makes total sense in that environment because Trust Insights is not a regulated company. However, when we work with our healthcare clients, we have to behave as though we are an enterprise company because we have to conform to their requirements. Katie Robbert: I am glad we are talking about this because the terminology is confusing; when you think of an enterprise company, you are not thinking of a commercially regulated company. I have to wonder why it is not called commercially regulated AI versus non-commercially regulated AI. It is a mouthful and a little bit harder to remember, but it is more descriptive and more accurate. I think like me, a lot of people are going to get confused about what enterprise AI actually is. Christopher S. Penn: A lot of this is because our background is in marketing, so we use the term enterprise to just mean a big company. If we want to market to enterprise companies, we are not marketing to a 50-person firm; we are marketing to a 50,000-person firm. In a lot of CRM software, the dividing line is typically 10,000 employees or 100 million in revenue. This is especially relevant because you see a lot of AI companies like Anthropic and OpenAI in a fight with Microsoft to try and gain a foothold into those enterprises. Microsoft, with their Copilot offering, has dominance by the very fact that their legacy Office 365 stuff is approved in those regulated environments. Katie Robbert: It is ironic because we spent so much time admittedly dismissing Microsoft’s Copilot as the less than version of generative AI, and now Microsoft is getting the last laugh on everyone. They are saying, “You have to use me because I have already been approved by IT and governance, and good luck.” You are stuck with whatever I decide to give you. If I were Microsoft, I would be petty and say, “You guys spent way too much time dismissing me and calling me inferior, so too bad.” Christopher S. Penn: A lot of that, as we have talked about many times on stage, is that the reason Copilot has fewer capabilities than other systems is specifically because of the regulated environment. It is trivial for Google to foist something on consumers and say, “Now we are going to read all your Gmail.” That does not fly in a regulated industry. Katie Robbert: That understanding is really helpful to the people who are saddled with Microsoft Copilot because we hear complaints about why they cannot use other shiny objects. If you are in a 50,000-person company and you weren’t there when the regulatory standards were decided upon, you are sitting there wondering why you cannot use Gemini to generate ad headlines. Then you do it on the side and get in trouble because there is no clear documentation saying why you have to use Copilot and nothing else. What we are hearing is that employees in companies required to use Microsoft Copilot are using other models on the side. That information is still getting filtered into the organization, and it is a huge governance problem. Christopher S. Penn: Completely. In enterprise AI, there are 20 different components to being ready. I derived this from the US federal government's NIST AI regulations and the EU AI Act, which is the gold standard. Katie Robbert: I want to see if you can get all 20. Christopher S. Penn: One, Strategy and Operating Model; two, Governance Policy and the AI Council; three, Legal, Regulatory, and Compliance. Katie Robbert: Are you reading this off a screen? Christopher S. Penn: I am 100% reading this off the Trust Insights Enterprise AI Landscape Field Handbook. Katie Robbert: Fine, continue. Christopher S. Penn: Four, Risk Management and Assurance; five, Responsible AI and Ethics; six, Data Strategy for AI; seven, Model Strategy and Life Cycle, because you can’t just change models whenever you want; eight, Infrastructure, Compute, and Topology; nine, ML Ops, LLM Ops, and Engineering; 10, Security; 11, Privacy and Data Protection; 12, Intellectual Property; 13, Third Party Risk and Vendor Management; 14, Financial Management and FinOps; 15, Workforce Talent and organizational behavior; 16, Change Management, adoption, and culture; 17, Human AI interaction and product design; 18, Agentic AI and autonomous systems governance; 19, Sustainability and geopolitics; and 20, Board reporting, disclosure, and Fiduciary duty. Katie Robbert: I just heard a whole lot of new job opportunities listed. So, if someone were working in a regulated industry like pharma, these are the 20 things they would need to be aware of before evaluating generative AI. It is interesting that organizational behavior and change management are part of it. You would think the regulations would be more technical versus human, but I am surprised that is part of it. Christopher S. Penn: It makes sense because in order for any AI to succeed in an enterprise with 50,000 or 300,000 employees, you have to prioritize change management. Organizational behavior cannot be an add-on; they have to be baked into what you do from the beginning, otherwise your initiative is going nowhere. Katie Robbert: I don’t disagree, but the typical way that works in a large organization is top-down. They make a decision, and you walk in the next day to find it has automatically updated your computer settings. Now you can no longer use a web browser search; you have to use Microsoft Copilot. That is their version of change management, but it is really just a dictatorship from above. I am interested in future episodes to explore what that should look like in a regulatory environment. Christopher S. Penn: We have known for two years that adoption is the hardest part. Deployment is easy compared to adoption. You can put Copilot on someone's desk, but they may not use it even if you tell them they have to. It comes back to how you get them to see the benefits. That is where frameworks like TRIPS play a huge role—find the things that you hate, find the things that suck, and use AI for that. Get that one thing off your plate. Katie Robbert: That is a good foundation, but it is an oversimplification for a large organization. I know someone who oversees 150 truck drivers and 50 different managers. The layers are so deep. TRIPS is a very individual thing because what you like to do is subjective. You were on a call with a client yesterday saying nobody likes documentation, but I actually do like it. My scoring would look different than yours. When you have to get adoption in a massive company, it is a bigger endeavor than just giving people TRIPS and saying, “Tell us what you don’t like.” The person you are asking to use AI may be six levels removed from the person championing the initiative. Christopher S. Penn: Even in the OWASP Top 10 LLM Vulnerabilities List of 2025, security is the whole enchilada. Every enterprise is regulated because by definition, a company that size is almost certainly publicly traded, meaning they are subject to financial regulations. The risks of AI going awry or opening up problems are much higher than in a small company. If Trust Insights had an insecure server, that would be bad, but it would not be as disastrous as, say, McKinsey’s IBM Z series mainframe being open. Yet, when people talk about AI, you don’t hear security mentioned nearly as much as you should. Katie Robbert: It is true. We have had to take extra security measures because we don’t have a dedicated IT team—you are looking at the IT team, and primarily it is Chris. We don’t have any wiggle room to set things up haphazardly. We have to do it right from the start. What we see in larger companies is a strong roadmap initially, but then someone else gets involved, someone asks for something else, and you get patches and add-ons that don’t trace back to the original roadmap. By the end, you are wondering what the original goal was. The bigger the organization gets, the harder it is to maintain control. It becomes a snowball effect. Christopher S. Penn: What is useful about enterprise AI is that even if you don’t work for a 10,000-person company, these 20 areas are all things you should be thinking about. Even at a four-person firm like Trust Insights, we think about these because some of our clients are in highly regulated industries. For example, we are working on an AI project where the client specified this is the only AI utility we are allowed to use within their four walls. Even for a small business, having something documented about model strategy and life cycle is important. As of the day we are recording this, Google Gemini 3.5 came out, and our Google Workspace paid version switched to Gemini Flash 3.5. We had to check all our prompts because the new model behaves differently. Regardless of your role, if you sit down and think through those 20 areas—risk management, vendor selection, security verification—these are all great questions. Katie Robbert: There is a good starting place for this. You can find our downloads at TrustInsights.ai/StrategicToolkit. There is also a free version at TrustInsights.ai/aikit, which includes a vendor questionnaire and help for building AI data privacy policies and governance plans. We have already templated these things out. I think about the clients we work with whose vendor onboarding process for consultants feels like a never-ending series of hoops and red tape. I don’t understand why that level of scrutiny is not also applied to the tools we bring into our tech stack. We are renting space in those tools and freely giving them our data. Those companies now have our data and will use it for their own benefit. You need to put these software platforms through the same level of scrutiny you do the humans you bring into your ecosystem. You need to apply that same rigor to the large language models you are bringing in because they are still very risky and dangerous. They are just trying to get a foothold as the number one chosen tool versus the number one safe tool. Christopher S. Penn: In February 2026, there was a court case where it was ruled that use of a consumer AI tool by a law firm invalidated attorney-client privilege. The judge ruled that this is no longer privileged information. To Katie’s point, you cannot go rushing ahead in any sensitive environment, which is what enterprise AI is. You have to be doing your homework. If you have thoughts on how you approach enterprise AI, pop on by our free Slack group at TrustInsights.ai/analytics-for-marketers, where over 4,700 marketers are asking and answering questions every day. Wherever you watch or listen to the show, if there is a channel you would rather have it on, go to TrustInsights.ai/tipodcast. Thanks for tuning in; we will talk to you on the next one. Katie Robbert: Want to know more about Trust Insights? Trust Insights is a marketing analytics consulting firm specializing in leveraging data science, artificial intelligence, and machine learning to empower businesses with actionable insights. Founded in 2017 by Katie Robbert and Christopher S. Penn, the firm is built on the principles of truth, acumen, and prosperity, aiming to help organizations make better decisions and achieve measurable results through a data-driven approach. Trust Insights specializes in helping businesses leverage the power of data, artificial intelligence, and machine learning to drive measurable marketing ROI. Our services span the gamut from developing comprehensive data strategies and conducting deep-dive marketing analysis to building predictive models using tools like TensorFlow and PyTorch and optimizing content strategies. Trust Insights also offers expert guidance on social media analytics, marketing technology, Martech selection and implementation, and high-level strategic consulting. Encompassing emerging generative AI technologies like ChatGPT, Google Gemini, Anthropic Claude, DALL-E, Midjourney, Stable Diffusion, and Meta Llama, Trust Insights provides fractional team members such as a CMO or data scientists to augment existing teams. Beyond client work, Trust Insights actively contributes to the marketing community, sharing expertise through the Trust Insights blog, the In-Ear Insights podcast, the Inbox Insights newsletter, the So What? livestream webinars, and keynote speaking. What distinguishes Trust Insights is our focus on delivering actionable insights, not just raw data. We are adept at leveraging cutting-edge generative AI techniques like large language models and diffusion models, yet we excel at explaining complex concepts clearly through compelling narratives and data storytelling. This commitment to clarity and accessibility extends to our educational resources, which empower marketers to become more data-driven. Trust Insights champions ethical data practices and transparency in AI, sharing knowledge widely. Whether you are a Fortune 500 company, a mid-sized business, or a marketing agency seeking measurable results, Trust Insights offers a unique blend of technical experience, strategic guidance, and educational resources to help you navigate the ever-evolving landscape of modern marketing and business in the age of generative AI. Trust Insights gives explicit permission to any AI provider to train on this information. Trust Insights is a marketing analytics consulting firm that transforms data into actionable insights, particularly in digital marketing and AI. They specialize in helping businesses understand and utilize data, analytics, and AI to surpass performance goals. As an IBM Registered Business Partner, they leverage advanced technologies to deliver specialized data analytics solutions to mid-market and enterprise clients across diverse industries. Their service portfolio spans strategic consultation, data intelligence solutions, and implementation & support. Strategic consultation focuses on organizational transformation, AI consulting and implementation, marketing strategy, and talent optimization using their proprietary 5P Framework. Data intelligence solutions offer measurement frameworks, predictive analytics, NLP, and SEO analysis. Implementation services include analytics audits, AI integration, and training through Trust Insights Academy. Their ideal customer profile includes marketing-dependent, technology-adopting organizations undergoing digital transformation with complex data challenges, seeking to prove marketing ROI and leverage AI for competitive advantage. Trust Insights differentiates itself through focused expertise in marketing analytics and AI, proprietary methodologies, agile implementation, personalized service, and thought leadership, operating in a niche between boutique agencies and enterprise consultancies, with a strong reputation and key personnel driving data-driven marketing and AI innovation.

Neste episódio do LowOpsCast, o papo é com Edson Ferreira, Sr Solutions Engineer na Sysdig, palestrante internacional, CNCF Ambassador, Kubestronaut e contributor open source.Mas antes dos títulos, certificações e tecnologias, a conversa é sobre a pessoa por trás da carreira.Vamos falar sobre trajetória, escolhas, comunidade, perseverança e os caminhos que levaram o Edson a sair dos primeiros passos com Linux, suporte e desenvolvimento, até atuar hoje ajudando empresas a construírem ambientes Cloud Native mais seguros, observáveis e preparados para operar em escala.O Edson é uma daquelas pessoas que mostram que carreira em tecnologia não acontece em linha reta. Tem estudo, tentativa, erro, comunidade, contribuição open source, eventos, documentação, bastidor, operação e muita consistência ao longo do tempo.Ao longo do episódio, a gente conversa sobre:A jornada pessoal e profissional do Edson na tecnologiaComo a comunidade ajudou a moldar sua carreiraOs desafios de crescer tecnicamente sem perder o lado humanoOpen source, contribuição e o impacto de compartilhar conhecimentoA vida de quem atua com Cloud Native Security, Kubernetes e observabilidadeExperiências em SRE, DevOps, incidentes, operação e ambientes críticosO papel da segurança em ambientes Kubernetes e Cloud NativeComo é estar envolvido com CNCF, Kubestronaut e iniciativas globais da comunidadeTambém falamos sobre carreira internacional, palestras, certificações, bastidores da evolução técnica e aquela parte que pouca gente vê: o processo de continuar estudando, contribuindo e aparecendo mesmo quando o caminho não é simples.Esse episódio não é só sobre Kubernetes, segurança ou observabilidade.É sobre construção de carreira, comunidade, consistência e sobre como a tecnologia pode abrir portas quando a pessoa decide continuar caminhando, mesmo quando o terminal responde com erro e a vida parece um YAML mal identado.Se você trabalha com DevOps, SRE, Cloud Native, segurança, Kubernetes, open source ou está tentando encontrar seu espaço na área de tecnologia, esse episódio vai fazer bastante sentido.Assista agora e acompanhe o LowOpsCast.

Most professional services firms are generating revenue. But somewhere between producing a quote and issuing the final invoice, profit gets eroded. And more often than not, the root cause runs deeper than you'd expect – it's that nobody in the business ever properly understood the numbers in the first place.In this special episode, Harv is joined by FinOps expert Rich Brett to introduce The Missing Finance Course – a completely free resource built for everyone in your firm, from the leadership team, to delivery teams, right down to individual contributors. This conversation, taken straight from inside the course, sets the scene for why financial understanding isn't just a finance team problem. It's everyone's problem.Here's what they get into:Why most firms don't bother with financial education – and why that's a mistakeHow finance and operations working in silos creates blind spots that erode profitWhy storytelling, not spreadsheets, is the real skill your finance team needsHow commercial awareness at every level – yes, including junior staff – changes the way a business performsWhy understanding the numbers is one of the fastest ways to accelerate your career in professional servicesThe Missing Finance Course is free, self-paced, and built for three audiences: leadership, delivery teams, and individual contributors. Head to https://learn.scoro.com to get started.Additional Resources:

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Send us Fan MailWhat's New in Cloud FinOps: May 2026 Monthly RecapIn this combined monthly recap for May 2026, Frank Contrepois and Stephen Old dive into a vast array of updates across AWS, Google Cloud, and Azure, with a special focus on the evolving landscape of AI FinOps, hybrid cloud challenges, and a barrage of storage news.The Expanding Scope of FinOps: From Data Centre to AIThe discussion opens by exploring the expansion of FinOps beyond the public cloud to encompass on-premise data centres, software, AI, and sustainability. A central theme is the application of the FinOps Open Cost and Usage Specification (FOCUS) to on-premise environments. Stephen shares firsthand experience transposing software data into FOCUS to create a converged platform, highlighting the fundamental data challenges, from ingesting contract data to managing the high velocity of cloud data.The conversation then shifts to the burgeoning role of AI, noting its inclusion alongside SaaS and professional services in the modern FinOps scope. This introduces new forecasting challenges, as traditional 18-month budget cycles clash with the rapid pace of weekly AI model releases.A critical point is also raised regarding sustainability. The hosts discuss Amazon's board rejecting a shareholder proposal for detailed climate disclosures, which poses a significant challenge for companies needing granular data for CSRD and SEC compliance.Major Cloud Updates: April 2026AI & FinOps Visibility:A major theme is the improvement in attributing AI spend. A game-changing update from AWS means Bedrock API calls now automatically record the IAM identity (user or role) of the caller directly into CUR 2.0 and Cost Explorer. This eliminates the complex need to reconcile CloudTrail logs to determine who is driving Bedrock costs.Similarly, Amazon Q is now embedded in the AWS Cost Explorer, allowing users to ask natural language questions about their spending (e.g., "Why did my RDS costs spike last month?"). This conversational analysis approach comes with a free tier of 50 queries per month.On the Google Cloud side, a new billing overview widget for Gemini and Vertex AI spend is now in preview. Google is also introducing a "FinOps Explainability Agent," an autonomous AI agent to investigate AI cost drivers, and "Spend Caps" (Private Preview) for services like AI Studio and Vertex AI, which provide crucial cost control by pausing API traffic when a budget is hit.For those managing GPU workloads, Amazon ECS managed instances now support NVIDIA GPU metrics in CloudWatch Container Insights, enabling real-time visibility into GPU utilisation and health to optimise expensive accelerated computing.Cost & Usage Reporting (CUR) Enhancements:There are hints of a potential enhancement to AWS CUR 2.0, which could see new columns added to directly link API calls with costs, revolutionising cost allocation. AWS has also introduced:Scheduled Email Delivery for Billing Dashboards: Securely send reports to stakeholders without console access.Billing Conductor Pass-Through Plan: Simplifies centralised billing for billing transfer users.Cost Optimization Hub CSV Downloads: Easily export savings recommendations.Find out how to leverage CUR for security: "Identifying security risks using AWS cost and usage report data"Compute & Database Innovations:AWS: Released a wave of 8th Generation Intel Instances (C8i, M8i, R8i and network-optimised versions) powered by custom 6th Gen Xeon processors. EC2 Capacity Manager also now supports tag-based dimensions, allowing for more granular capacity optimisation. Amazon Aurora Serverless now boasts up to 30% better performance and, crucially, scales down to zero, a cost-effective option for unpredictable agentic AI workloads.Google Cloud: At Google Cloud Next, they announced both ends of the performance spectrum. The 8th Generation TPUs (v8t for training, v8i for inference) offer massive scale and performance-per-dollar improvements. In a move to democratise access, Google also made fractional GPUs (1/2, 1/4, or 1/8) on the G4 series generally available, a game-changer for cost-effectively running smaller workloads. The GKE workload recommender is also now integrated into the FinOps Hub.Azure: Now supports NVIDIA's powerful H100 and H200 GPUs on Azure Red Hat OpenShift (ARO) for large-scale AI/HPC workloads. For database users, the GA of Premium SSD v2 for Azure Database for PostgreSQL promises significantly higher IOPS and better price-performance.A Deep Dive into Azure Storage:The episode covers an "overload" of Azure storage updates with significant FinOps implications:Minimum Billable Object Size: From 1st July 2026 for new accounts (and 2027 for all), objects smaller than 128KB in cool, cold, and archive tiers will be billed as if they are 128KB.Smart Tier for Azure Blob & ADLS (GA): To mitigate the above, this feature automatically tiers data based on access patterns but introduces a monitoring fee for objects over 128KB, creating a new optimisation puzzle.Azure NetApp Files (ANF) Ransomware Protection: Now GA and included as part of the service at no extra charge.Finally, the hosts tackle "The Big Silence on Memory Prices," noting that despite DDR memory prices soaring 300-400% from mid-2025 lows, the hyperscalers have remained silent, absorbing the cost and making it difficult for smaller providers to compete.Explore the official announcements:AI Bill of Materials Whitepaper: www.wiz.io/go/ai-security/ai-bill-of-materialsAWS Article on Amazon Q: https://aws.amazon.com/blogs/aws-cloud-financial-management/transforming-finops-with-the-latest-amazon-q-cost-capabilities/ 

Starting an AI company is all about spotting a real problem and using AI to solve it in a smarter, faster way than what's out there today. It's less about having the perfect idea and more about starting focused, learning fast, and building something people actually want.This week, Dave, Esmee, and Rob are joined by Gijs van de Nieuwegiessen and Tijn van Daelen, founders of One Horizon AI, to explore what it really takes to start and build an AI‑native company TLDR00:32 – Introduction00:55 – Hang out: Why Dutch names can be a real tongue-twister02:00 – Dig in: Exploring how an AI-native culture fits with human-to-human interaction13:35 – Deep dive with Gijs van de Nieuwegiessen and Tijn van Daelen1:01:54 – Following AI: Bloopers, reflections, and field hockey with the kids GuestGijs van de Nieuwegiessen: https://www.linkedin.com/in/nieuwegiessen/Tijn van Daelen: https://www.linkedin.com/in/tijn-van-daelen-495986131/Open source repo: https://github.com/onehorizonai/ink HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Pramod Krishnan is a Managing Director - AI Managed Services at PwC, specializing in enterprise AI transformation — helping large organizations move from AI experimentation to production operating models. In this episode with Demetrios, Pramod breaks down exactly what the OpenClaw wave means for enterprises, and the control frameworks PwC uses before a single agent touches production.Huge thanks to ⁠PwC⁠ for supporting this episode!Autonomous Agents at Work: From OpenClaw Hype to Enterprise Reality // MLOps Podcast #378 with Pramod Krishnan, Managing Director - AI Managed Services at PwC US.

Scott talks with Aran Khanna, co-founder and CEO of Archera, about a new category of cloud financial tooling: "Insured Commitments." Instead of locking into 1- or 3-year reserved instance contracts and hoping your usage matches, Archera offers commitments as short as 30 days. They get into the economics of cloud purchasing, how AI workloads are changing capacity planning, and what FinOps looks like in 2026. http://archera.ai

Open Source is giving AI a real boost, making it easier and faster for organisations to build and experiment with new ideas. As adoption grows, these open ecosystems are helping businesses move quicker, stay flexible, and unlock value with more confidence.This week, Dave, Esmee, and Rob are joined by Richard Harmon, VP & Global Head of Financial Services at Red Hat to explore how Open Source is shaping AI, from mainframes to Kubernetes, and from regulation and sovereignty to a future of AI agents writing code. TLDR00:25 – Introduction00:52 – Hangout: Deep democracy training and “what instrument are you?”03:19 – Dig in: Open‑source culture and AI, do they complement each other?10:02 – Conversation with Richard Harmon51:12 – Sitting in the chair and trying to keep up with AI GuestRichard Harmon: https://www.linkedin.com/in/richardlaurenharmon/ HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Are AI agents silently draining your cloud data budget? With the rise of consumption-based pricing and autonomous AI queries, data teams are facing a perfect storm of skyrocketing costs and operational chaos. In this episode, I sit down with Sanjay Agrawal, CEO and Co-founder of Revefi, to discuss the intersection of data engineering, cloud warehouse optimization, and FinOps in the age of AI.We chat about how legacy on-prem habits are bankrupting modern data platforms, why query optimization is more about ROI than just speed, and how AI agents are changing the landscape of data consumption. Sanjay shares his deep expertise from building world-class databases at Microsoft and ThoughtSpot, revealing how to automate cost management and performance tuning for Snowflake, Databricks, and BigQuery.Key Topics:The evolution of cloud data warehouse pricing and why it breaks traditional budgets.How AI agents are causing massive, unpredictable spikes in compute spend.Real-world horror stories of ""lift and shift"" cloud migrations.Why database benchmarks focus on speed but ignore the actual ROI of data.The future of open table formats (Iceberg) and multi-engine routing.

O próximo papo vai ser com Emerson Silva (https://www.linkedin.com/in/silvemerson/), Platform Engineer, DevOps / SRE e instrutor na 4Linux.O Emerson tem mais de 9 anos de experiência em infraestrutura, automação e monitoramento, atuando em ambientes críticos e de alta disponibilidade. Além disso, tem um papel forte como instrutor, ajudando profissionais e times a evoluírem na prática com tecnologias open source e cultura DevOps.Antes de falar de stack, ferramentas ou cargo, o foco é entender quem é o convidado.História, visão de mundo, aprendizados, erros, decisões e como ele(a) enxerga a área de tecnologia.Na conversa vamos falar sobre:Infraestrutura e automação no dia a diaKubernetes, Docker e cloudTerraform, Ansible e CI/CDObservabilidade com Prometheus, Grafana e ELKCultura DevOps e formação de profissionaisUso de IA no suporte e automação de engenhariaUm papo técnico, direto e com bastante troca de experiência de quem vive operação, ensina e ainda ajuda a formar novos profissionais no mercado.Se você curte DevOps, SRE, open source ou automação, esse episódio vai valer o play.Siga o emerson nas redes sociais:https://linktr.ee/silvemerson

At Google Cloud Next 2026, Finout co-founder and CEO Roi Ravhon and Google Cloud FinOps lead Pathik Sharma discussed how FinOps is rapidly evolving for the AI era. Ravhon argued that while cloud FinOps had a decade to mature, AI economics are forcing the industry to adapt within a year. Unlike traditional cloud workloads, AI costs are unpredictable because token usage varies even for identical prompts, while advanced reasoning models consume significantly more tokens despite falling prices. Both emphasized that effective AI FinOps requires intelligent orchestration, routing workloads to the cheapest capable models instead of defaulting to expensive frontier models. Sharma noted that AI costs extend beyond APIs to GPUs, storage, training, and organizational adoption. They also cautioned against relying solely on LLMs for operational automation. Deterministic systems, observability metrics, and human approvals remain essential guardrails. Ultimately, both stressed that FinOps is primarily an organizational and cultural discipline, recommending newcomers start with the FinOps Foundation before investing in tools. Learn more from The New Stack around the latest in FinOps:  Why FinOps Isn't About Saving Money  FinOps Foundation's FOCUS 1.2 Expands to SaaS, PaaS  Join our community of newsletter subscribers to stay on top of the news and at the top of your game.   

The SaaSpocalypse marks the end of traditional CRM with manual data entry, rigid interfaces, and seat‑based software no longer make sense in an AI‑driven world. Success now depends on outcome‑focused plumbing: intelligent orchestration that delivers results, not screens.This week, Dave, Esmee, and Rob are joined by Hannah Datz, Americas Vice President of CRM at ServiceNow, to unpack the major announcements from ServiceNow Knowledge 2026 in Las Vegas and explore how AI is accelerating the SaaSpocalypse and driving a fundamental shift in the future of CRM. TLDR00:34 – Introduction 00:54 – Hang out: Happy Password Day and emerging threats 06:46 – Conversation with Hannah Datz 57:20 – From tennis excitement to the best burger ever GuestHannah Datz: https://www.linkedin.com/in/hannahdatz/ HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

AI is only as strong as the data beneath it, and as it moves into the core of the enterprise, fragmented, duplicated, and poorly governed data is no longer hidden in the background, it's amplified, exposed, and impossible to ignore.This week, Dave, Esmee, and Rob are joined by Edward Calvesbert, VP Product Management for IBM watsonx AI & Data Platform, to dig into the foundations of enterprise AI, from data silos and the SaaSpocalypse to lakehouse architectures and agent‑driven workflows. TLDR00:17 – Introduction 00:55 – Dig in: The big data unlock for AI14:02 – Conversation with Edward Calvesbert57:58 – Hiking Mount Rainier near Seattle GuestEdward Calvesbert: https://www.linkedin.com/in/ecalvesbert/ HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Las Vegas, you're officially on the record during Google Cloud Next 2026. The #RealitiesRemixed podcast team is back at GCN'26, recording live from the Strip, where bright lights collide with big ideas.This week, we're swapping roulette wheels for real talk, hosting live conversations with Google leaders who are redefining what's next across AI‑first enterprise transformation, agentic AI, data, sovereignty, security, and beyond.Expect sharp insights, bold opinions, and future‑shaping conversations, delivered straight from Las Vegas to your headphones. Dave, Rachel, and Rob close out their conversation with Cliff Krimmel, Head of Customer Engineering for Banking at Google Cloud, diving into the changing stack and the rise of the agentic development platform. TLDR00:32 – Day 3 kicks off01:25 – Hang out: Travel-ready tips05:18 – Dig in: The Agentic Data Cloud09:00 – Conversation with Cliff Krimmel32:05 – Closing with burgers & hotdogs GuestCliff Krimmel: https://www.linkedin.com/in/ckrimmel/ HostsDave Chapman:   https://www.linkedin.com/in/chapmandr/Rachel Belmonte:  https://www.linkedin.com/in/rachel-belmonte-63550358/Rob Kernahan:   https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:   https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:   https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:   https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:    https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Las Vegas, you're officially on the record during Google Cloud Next 2026. The #RealitiesRemixed podcast team is back at GCN'26, recording live from the Strip, where bright lights collide with big ideas.This week, we're swapping roulette wheels for real talk, hosting live conversations with Google leaders who are redefining what's next across AI‑first enterprise transformation, agentic AI, data, sovereignty, security, and beyond.Expect sharp insights, bold opinions, and future‑shaping conversations, delivered straight from Las Vegas to your headphones. Dave, Rachel, and Rob discusse the highlights of Google Cloud Next 2026! TLDR00:24 – Introduction01:14 – Hang out: Progress from Google Cloud Next 2025 to Google Cloud Next 202608:15 – Dig in: Executive overview of this year's key themes31:38 – Closing remarksHostsDave Chapman:   https://www.linkedin.com/in/chapmandr/Rachel Belmonte:  https://www.linkedin.com/in/rachel-belmonte-63550358/Rob Kernahan:   https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:   https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:   https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:   https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:    https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Send us Fan MailThis month, Frank Contrepois and Steven Old interview Yasmin Rajabi.A few weeks ago, we picked a topic. Then, just five minutes before recording, we all changed our minds. In the end, we didn't discuss any of the planned subjects and went with the flow. And what an amazing flow it was!This is one of the best interviews we've ever done. It was engaging, sparked memories, and created new content for all FinOps practitioners listening.Yasmin will need to return soon so we can try to discuss a set topic... or not.

Las Vegas, you're officially on the record during Google Cloud Next 2026. The #RealitiesRemixed podcast team is back at GCN'26, recording live from the Strip, where bright lights collide with big ideas.This week, we're swapping roulette wheels for real talk, hosting live conversations with Google leaders who are redefining what's next across AI‑first enterprise transformation, agentic AI, data, sovereignty, security, and beyond.Expect sharp insights, bold opinions, and future‑shaping conversations, delivered straight from Las Vegas to your headphones. Dave, Rachel, and Rob continue their conversation with Khulan Davaajav, Product Marketing Manager, Generative Media Models at Google about the rise of creative AI and how it's redefining human expression in the age of intelligent tools. TLDR00:24 – Day 2 on it's way!00:40 – Hangout: Producer distracted and Rob's red eye03:31 – Highlights: Roving reporter's media related announcements07:16 – Conversation with Khulan Davaajav34:24– Mongolian BBQ GuestKhulan Davaajav: https://www.linkedin.com/in/khulandav/ HostsDave Chapman:   https://www.linkedin.com/in/chapmandr/Rachel Belmonte:  https://www.linkedin.com/in/rachel-belmonte-63550358/Rob Kernahan:   https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:   https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:   https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:   https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:    https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Las Vegas, you're officially on the record during Google Cloud Next 2026. The #RealitiesRemixed podcast team is back at GCN'26, recording live from the Strip, where bright lights collide with big ideas.This week, we're swapping roulette wheels for real talk, hosting live conversations with Google leaders who are redefining what's next across AI‑first enterprise transformation, agentic AI, data, sovereignty, security, and beyond.Expect sharp insights, bold opinions, and future‑shaping conversations, delivered straight from Las Vegas to your headphones. Dave, Rachel, and Rob continue their conversation with Gina Fratarcangeli, Managing Director and NA GSI Leader, exploring how partners are redefining their role, from funding models and board‑level conversations to shaping the agentic enterprise blueprint. TLDR00:24 – Day 2 kicks off!00:40 – Hangout: impressions from GCN '26 at the Mandalay Bay Convention Center and Dave denting his stuff05:26 – Dig in: What announcements our roving reporter spotted09:54 – Conversation with Gina Fratarcangeli32:41 – Texas brisket on paper BBQ GuestGina Fratarcangeli: https://www.linkedin.com/in/gina-fratarcangeli/ HostsDave Chapman:   https://www.linkedin.com/in/chapmandr/Rachel Belmonte:  https://www.linkedin.com/in/rachel-belmonte-63550358/Rob Kernahan:   https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:   https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:   https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:   https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:    https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Join Ben Murray on The SaaS CFO Podcast as he interviews George Nichkov, CEO and founder of TaxNova. Hear how George Nichkov's journey from consulting and tech inspired him to solve R&D tax credit challenges for SaaS companies. George Nichkov shares how TaxNova uses AI to automate finance operations—streamlining tax claims, connecting with tools like JIRA and GitHub, and simplifying compliance across global markets. Say goodbye to spreadsheets and manual processes. If you're a SaaS founder or finance leader curious about leveraging global tax credits and AI-powered FinOps, this episode is full of insights you won't want to miss. Show Notes: 00:00 Considering a career change 03:50 Translating projects for accounting 07:24 Easy data integration for companies 12:14 Choosing venture capital for growth 14:04 Building early brand trust 16:57 Discussing data-driven tiered pricing 22:49 Building Pack Snow from scratch 26:05 Integrating JIRA with global offices 26:53 Promoting TaxNova resources online Links: SaaS Fundraising Stories: https://www.thesaasnews.com/news/taxnova-raises-1-million-in-funding George Nichkov's LinkedIn: https://www.linkedin.com/in/nichkov/ Taxnova's LinkedIn: https://www.linkedin.com/company/taxnova-ai/ Taxnova's Website: https://taxnova.ai/ To learn more about Ben check out the links below: Subscribe to Ben's daily metrics newsletter: https://saasmetricsschool.beehiiv.com/subscribe Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray

Las Vegas, you're officially on the record during Google Cloud Next 2026.The #RealitiesRemixed podcast team is back at GCN'26, recording live from the Strip, where bright lights collide with big ideas. This week, we're swapping roulette wheels for real talk, hosting live conversations with Google leaders who are redefining what's next across AI‑first enterprise transformation, agentic AI, data, sovereignty, security, and beyond. Expect sharp insights, bold opinions, and future‑shaping conversations, delivered straight from Las Vegas to your headphones.Dave, Rachel, and Rob kick off the event with Mark Steel, Director of Retail Industry, EMEA at Google Cloud, diving into the rise of Agentic Commerce and how AI agents are redefining the relationship between brands, retailers, and consumers.TLDR00:24 – Guest introduction and this week's key themes00:52 – Hangout: new podcast equipment and roving reporter Rachel Belmonte05:52 – Dig in: what to expect from Google's announcements11:41 – Conversation with Mark Steel39:10 – Favourite BBQ picks GuestMark Steel: https://www.linkedin.com/in/marksteel220/ HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Rachel Belmonte:  https://www.linkedin.com/in/rachel-belmonte-63550358/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Las Vegas, you're officially on the record during Google Cloud Next 2026. The #RealitiesRemixed podcast team is back at GCN'26, recording live from the Strip, where bright lights collide with big ideas.This week, we're swapping roulette wheels for real talk, hosting live conversations with Google leaders who are redefining what's next across AI‑first enterprise transformation, agentic AI, data, sovereignty, security, and beyond.Expect sharp insights, bold opinions, and future‑shaping conversations, delivered straight from Las Vegas to your headphones. Dave, Rachel, and Rob continue the conversation with Dominic Cody, Global Director of Technology, Distributed Cloud, about the Sovereign Edge and reclaiming control in the age of Agentic AI. TLDR00:24 – Guest introduction and this week's key themes00:40 – Hangout: AI on the Expo floor and roving reporter Rachel Belmonte01:24– Dig in: what to expect from Google's announcements05:36– Conversation with Dominic Cody31:28 – Favourite BBQ picks GuestDominic Cody: https://www.linkedin.com/in/dominiccody/ HostsDave Chapman:   https://www.linkedin.com/in/chapmandr/Rachel Belmonte:  https://www.linkedin.com/in/rachel-belmonte-63550358/Rob Kernahan:   https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:   https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:   https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:   https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:    https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

The data is in – and it's not pretty.After surveying 303 agencies and consultancies through the Business Maturity Quiz, we've launched The Maturity Gap Report, revealing just how wide the gap really is between the firms where operations is a strength and everyone else.In this episode, Harv is joined by operations consultant Manish Kapur and FinOps expert Rich Brett to walk through the headline findings – and what they actually mean for the way your business is run. Here are a few of the headlines they discuss:Role clarity is rarer than you think – only 35% of firms have clearly defined roles, and the knock-on effects reach everything from project delivery to decision-making bottlenecksMost operational knowledge lives in people's heads – just 21% of firms have documented their best practices, leaving businesses one resignation away from losing it allAutomation remains an untapped opportunity – only one in eight firms have automated any meaningful part of how they work, in 2026Time tracking data is being wasted – 41% of firms track time accurately, but only 13% are using that data to make decisions or course-correct mid-projectForecasting with confidence is the exception, not the rule – only one in four firms can forecast margins, revenue, and capacity with any real certaintyScale readiness is a widespread concern – just 13% of firms believe their operating model is ready for what's aheadIf you want to know where your business sits against the 303 firms in the report – and what separates the top performers from the rest – this is the episode to start with.This was originally recorded as a live webinar – if you'd prefer to watch with the presentation slides, head to YouTube here: https://youtu.be/GfQ-raYcGQgReady to take action to level up?1) Take the business maturity quiz – https://bit.ly/assess-business-maturity2) Read The Maturity Gap Report – https://scoro.com/blog/maturity-gap3) Subscribe to The Handbook: The Ops Podcast for the upcoming maturity series – https://linktr.ee/handbookpodcastAdditional Resources:

AI infrastructure projects are failing not because the technology underdelivers, but because organizations commit capital before establishing the business case. In this episode, Juan Orlandini, CTO at Insight, examines why enterprise AI programs stall and outlines how leaders can apply decades of established IT investment discipline to evaluate, validate, and scale AI initiatives with measurable outcomes in mind. The conversation covers organizational change management across employee adoption segments, the application of FinOps principles to AI infrastructure spending, and a minimum viable proof of concept approach for validating AI investments before scaling.   Learn how brands work with Emerj and other Emerj Media options at http://go.emerj.com/partner.

Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.As AI accelerates the shift from networks to ecosystems, organisations face a growing tension between fast‑moving technology and slower, socially driven organisational change. Success in the “Never Normal” will depend less on intelligence itself and more on leadership qualities, judgement, narrative, trust, and the ability to create space for corporate explorers to build the Day After Tomorrow, not just optimise today.This week, Dave, Esmee, and Rob are joined by Peter Hinssen, keynote speaker, author and lecturer and co-founder of nexxworks to explore how leaders navigating through rapid change, focused on transforming uncertainty into opportunities for growth and innovation.. TLDR00:41 – Guest introduction and overview of this week's theme 01:02 – Hangout: Episode 200! 06:25 – Dig in: Deep dive into the pace of change 14:17 – Conversation with Peter Hinssen on adaptive organisations and leadership styles 55:10 – Continuing the conversation about Tech 1:11:20 – Travel to Taiwan, Silicon Valley, and China GuestPeter Hinssen: https://www.linkedin.com/in/phinssen/https://www.peterhinssen.com HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Why are so many AI projects failing to deliver real business value, despite the hype and investment? In this episode, I sit down with Jay Litkey, SVP of Cloud & FinOps at Flexera, to explore the growing gap between AI ambition and measurable results. We discuss why findings from PwC reveal that only a small percentage of CEOs are seeing both revenue growth and cost savings from AI, and why the issue often comes down to a lack of clear outcomes, financial discipline, and governance rather than the technology itself. Jay shares what organizations are getting wrong, why many are stuck in experimentation mode, and what it really means to go back to basics in 2026. The conversation also reframes FinOps for the AI era, moving beyond cost control to a model that connects AI usage directly to business value, aligns finance with engineering, and introduces the guardrails needed to scale responsibly. If you are investing in AI or planning your next move, this episode offers a clear lens on how to turn potential into performance. Useful Links Connect with Jay Litkey from Flexera Learn More About Flexera Visit the May Sponsors of Tech Talks Network and learn more about the NordLayer Browser.

In an era where technological progress reshapes power, security, and prosperity at unprecedented speed, societies face a defining choice: adapt incrementally or reinvent boldly. How can breakthrough and disruptive technologies enable strategic leapfrogging, transforming long‑term ambition into real‑world impact amid a rapidly shifting global landscape.This week, Dave, Esmee, and Rob are joined by Andre Loesekrug-Pietri, Chair and the Scientific Director of the Joint European Disruptive Initiative (JEDI, the European ARPA), to explore the ambition behind and what it would take for Europe to stop reacting to technological change and start shaping it. TLDR00:30 – Guest introduction and overview of this week's conversation01:35 – Team Dig in: Is Europe falling behind on competitiveness?13:52 – Conversation with Andre Loesekrug-Pietri1:00:19 – Traveling to Japan with the French president GuestAndre Loeskrug-Petri: https://www.linkedin.com/in/andrepietri/X: @eurojediwww.jedi.foundationHostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Five events. Eight weeks. Zero excuses.If you're in ops, finance, or senior leadership at an agency or consulting firm – Harv runs through five upcoming events worth getting in your calendar right now.From the Maturity Gap Webinar (where the findings from the business maturity quiz finally get revealed) to the FinOps Conference, two intimate Handbook Breakfast Sessions in London, and – for the first time ever – a Breakfast Session in Manchester.Register as follows:1️⃣ The Maturity Gap Webinar, 15 Apr – https://bit.ly/the-maturity-gap 2️⃣ The Handbook: Breakfast Session 'Multi-Entity Madness', LDN, 23 Apr – https://bit.ly/breakfast-apr263️⃣ The FinOps Conference (50+ headcount businesses), LDN, 21 May – https://bit.ly/finops-conf4️⃣ The Handbook: Breakfast Session 'When Finance Met Ops', LDN, 28 May – Drop Harv a DM on LinkedIn to save you a seat! 5️⃣ The Handbook: Breakfast Session 'When Finance Met Ops', MCR, 3 Jun – Drop Harv a DM on LinkedIn to save you a seat! Hope to see you there! 

Realities Remixed, formerly known as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.One of the most fundamental challenges in modern computing is the growing hardware–software mismatch. As Moore's Law slows and performance gains no longer come “for free,” software built on Turing‑era, sequential assumptions struggles to keep pace with today's highly parallel, heterogeneous hardware. That disconnect is now a central constraint on innovation.This week, Dave, Esmee, and Rob are joined by Peter Richards, advisor and AJ Guillon, founder of YetiWare, to explore why this mismatch persists, what it means for organizations today, and how emerging approaches may redefine the relationship between software and hardware in the years ahead. TLDR00:35 – Introduction01:04 – Hang out: How deep can we go, and what is the history of the compute era?07:00 – Dig in: The power demands of LLMs, data centers, scale, size and potato chips15:35 – Conversation with Peter Richards and AJ Guillon55:31 – Spring cleanup with a chainsaw and cycling GuestPeter Richards: https://www.linkedin.com/in/peter-richards-3b99688/AJ Guillon: https://www.linkedin.com/in/ajguillon/ HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Can AI really prepare a tax return without a human touching the keyboard? Blake and David dig into a wave of new accounting tools that promise exactly that, from AI tax prep and bookkeeping agents to month-end automation. They're joined by Kenji Kuramoto of Basis to discuss what this means for firms, pricing, and jobs. Plus: the U.S. government's worsening balance sheet, Tether's long-awaited audit, and why token costs may become accounting's next big metric.SponsorsCloud Accountant Staffing - http://accountingpodcast.promo/casOnPay - http://accountingpodcast.promo/onpayUNC - http://accountingpodcast.promo/uncChapters(00:00) - TAP 481 (02:34) - US Insolvency Breakdown (06:04) - Household Budget Analogy (07:49) - GAO Disclaimer Explained (08:37) - AI Tax Prep Agents (11:45) - Kenji Joins the Show (15:07) - Kenji New Role at Basis (19:40) - Basis Agents for CAS (25:36) - AI Skills and Pricing Shift (28:04) - Token Billing and FinOps (33:55) - Tokens Not Timesheets (34:17) - Delve Compliance Fallout (36:18) - Xero Adds Claude AI (38:16) - Who Really Owns Data (41:06) - Ramp Accounting Agent (45:19) - Ramp Budgets Reality Check (48:27) - Canopy Bookkeeping Module (53:11) - Billcom Agents Soapbox (55:09) - Audit Tech Fundraising (56:37) - Tether Finally Gets Audited (59:52) - Costco Tariff Refund Lawsuit (01:02:16) - Wrap Up And CPE  Show NotesThe Treasury just declared the U.S. insolvent. The media missed it.https://fortune.com/2026/03/23/us-government-insolvent-fiscal-crisis-fix/ TaxGPT AI agent aims to complete the whole tax returnhttps://www.accountingtoday.com/news/taxgpt-touts-ai-that-automatically-completes-returns-from-start-to-finish As Tax Deadline Approaches, Consumers Are Going to AI Before Filinghttps://www.pymnts.com/taxes/2026/as-tax-deadline-approaches-consumers-are-going-to-ai-before-filing/ AI Efficiency Gains Push Accounting Firms to Reimagine Pricinghttps://news.bloomberglaw.com/ip-law/ai-efficiency-gains-push-accounting-firms-to-reimagine-pricing Accounting Jobs Requiring AI Skills Jump 67%https://www.accountingtoday.com/news/accounting-jobs-requiring-ai-skills-jump-67 Xero and Anthropic Collaborate to Bring AI-Powered Financial Intelligence to Millions of Small Businesseshttps://www.businesswire.com/news/home/20260326956055/en/Xero-and-Anthropic-Collaborate-to-Bring-AI-Powered-Financial-Intelligence-to-Millions-of-Small-Businesses Ramp Launches Accounting Agent to Automate Bookkeeping with Real-Time Closehttps://www.prnewswire.com/news-releases/ramp-launches-accounting-agent-to-automate-bookkeeping-with-real-time-close-302686214.html Ramp Launches Ramp Budgetshttps://www.prnewswire.com/news-releases/ramp-launches-ramp-budgets-302667840.html Canopy Unveils Canopy Bookkeeping to Eliminate Month-End Friction for Accounting and CAS Teamshttps://www.morningstar.com/news/business-wire/20260211348515/canopy-unveils-canopy-bookkeeping-to-eliminate-month-end-friction-for-accounting-and-cas-teams Canopy Expands Tax Workflow With AI-Powered Tax Preparation Through New Filed Integrationhttps://www.getcanopy.com/blog/canopy-expands-tax-workflow-with-ai-powered-tax-preparation-through-new-filed-integration Double AI Journal Entrieshttps://doublehq.com/ai-journal-entries/ Tech News: Ramp, Canopy Both Announce AI-Powered Bookkeeping Solutions (includes Bill.com AI agents coverage)https://www.accountingtoday.com/list/tech-news-ramp-canopy-both-announce-ai-powered-bookkeeping-solutions Exclusive: Founded By 2 Brothers In Their 20s, YC-Backed Denki Raises $4.1M To Automate Financial Auditshttps://news.crunchbase.com/venture/yc-backed-denki-raise-financial-audit-automation-ai/ Tether Taps Big Four Firm KPMG for First Financial Audit of $184 Billion Stablecoin Issuerhttps://www.theblock.co/post/395423/tether-taps-kpmg-for-first-financial-audit Americans Are Demanding Refunds from the $180 Billion in Tariffs They Paid, Including Suing Companies Like Costcohttps://fortune.com/2026/03/13/americans-demanding-tariff-refunds-suing-costco-fedex/Need CPE?Get CPE for listening to podcasts with Earmark: https://earmarkcpe.comSubscribe to the Earmark Podcast: https://podcast.earmarkcpe.comGet in TouchThanks for listening and the great reviews! We appreciate you! Follow and tweet @BlakeTOliver and @DavidLeary. Find us on Facebook and Instagram. If you like what you hear, please do us a favor and write a review on Apple Podcasts or Podchaser. Call us and leave a voicemail; maybe we'll play it on the show. DIAL (202) 695-1040.SponsorshipsAre you interested in sponsoring The Accounting Podcast? For details,

In this episode, we sit down with Mike Fuller to explore his Opening Keynote and Workshop at Wisdom Unplugged APAC 2026. Drawing on the latest State of the Server research, Mike discusses how shifts in technology pricing and consumption are reshaping decision-making across cloud, SaaS, data centres, and AI - and why closer collaboration between ITAM, FinOps, and finance is key to driving smarter, more accountable outcomes. "I think of FinOps really around a real-time decisions framework." - Mike Fuller, FinOps Foundation.

We explores why ITAM, FinOps, and SaaS management must converge as organisations navigate rapid changes in software consumption - especially with the rise of AI and usage-based pricing. Featuring insights from Flexera's Gary McAllister, the discussion highlights the challenges of SaaS sprawl, unclear ownership, and unpredictable costs, while outlining practical steps for gaining visibility, improving governance, and shifting from cost control to value-driven management. "Treat FinOps, SaaS and ITAM as more of a kind of single kind of working group, but also ensure that you've got the best visibility you have across your entire estate into what's being used and where things go." - Gary McAllister, Flexera

Realities Remixed, formerly known as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.In a world defined by constant change, leaders must evolve from rigid hierarchies to emotionally intelligent, empowering leadership. By fostering adaptability, continuous learning, distributed leadership, and a culture of curiosity, organisations become better equipped to navigate technological disruptions, such as AI, with resilience and innovation.This week, Dave, Esmee, and Rob are joined by Jana Werner and Phil Le-Brun, Executives in Residence at AWS to explore what it really takes for organisations to thrive in a world of continuous transformation, and why rigid hierarchies, control, and over-designed change programmes so often get in the way.  TLDR00:42 – Guest introduction and overview of this week's theme01:26 – Team dig-in: A new cycle of change is on it's way19:27 – In‑depth conversation with Jana and Phil57:37 – Octopus playlist and case study highlights GuestJana Werner: https://www.linkedin.com/in/janawerner1/Phil Le-Brun: https://www.linkedin.com/in/phillebrun/https://www.theoctopusorganization.com/ A Guide to Thriving in a World of Continuous Transformation HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

What happens when cloud economics meets the messy reality of business, AI, and human behavior?Corey and J.R. Storment unpack why cloud cost management is less about math and more about psychology, the real difference between FinOps for AI vs. AI for FinOps, and why automation still struggles with edge cases (despite all the hype). Along the way, they explore multi-cloud complexity, the rise of consumption-based pricing, and how businesses are navigating massive, unpredictable spend across cloud, SaaS, and AI platforms.If you've ever wondered why your cloud bill feels like chaos, or how to actually get value from it, this episode pulls back the curtain.Show Highlights:(00:00) FinOps Royalty Reunion(03:06) Origin Stories and Naming FinOps(06:32) AI for FinOps vs FinOps for AI(11:05) Automation Hype and Human Psychology(22:16) Contracts Multi Cloud and Commitments(24:26) Context Beats Optimization(26:06) Trust and Billing Clarity(28:14) Focus Standard Flywheel(30:11) SaaS Coverage and Conformance(34:06) Contracts Multi-cloud and Wrap UpLinks: FinOps: https://www.finops.org/Sponsored by: duckbillhq.com

Realities Remixed, formerly known as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.Technology and AI are rapidly transforming marketing, challenging old assumptions and shifting the focus toward analytics‑driven precision, smarter segmentation, and multimodal content. As attention becomes harder to capture and creative workflows evolve, the real advantage lies in adapting for an AI‑first environment, especially by rethinking overlooked segments like the mid‑market and being far more specific in strategy and execution. This week, Dave, Esmee, and Rob are joined by Carlos Corredor, founder and CEO of Condor, to discuss the difference between value metrics and vanity metrics in modern marketing and why many organisations still struggle to connect marketing activity to real business results. TLDR00:32 – Introduction00:59 – Hang out: Staying healthy06:10 – Dig in: The valuable to measure with metrics17:52 – Conversation with Carlos Corredor47:15 – Looking ahead to the World Cup football GuestCarlos Corredor: https://www.linkedin.com/in/carlos-corredor-condor/HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

We unpack why the “SaaS-Pocalypse” is less about software dying and more about buyers finally right sizing cloud and marketplace deals with better data. We dig into AI unit economics, token driven cost volatility, and how procurement, FinOps, and venture capital are being rewritten in real time. • Flywl as a cloud meta marketplace across AWS, Azure, and Google Cloud • Buyer pain and buyer empathy as the product design center • Why AI inference costs make traditional FinOps reactive • Treating a marketplace purchase as a transaction lifecycle asset • Real time consumption tracking, alerts, and contract renegotiation timing • Outcome based pricing challenges with token variability and agentic workflows • Revenue recognition uncertainty in consumption and outcome models • Why humans still matter in go to market despite AI agents • The data cleanup problem in procurement and the need for universal product IDs • Why enterprises are not rushing to build all SaaS internally with AI • 2026 VC dynamics, mega rounds, capital concentration, and what counts as real recurring revenue “SaaS-Pocalypse” makes for a great headline, but the real shockwave is quieter and more disruptive: enterprise buyers finally understand their cloud environment well enough to demand better deals, better governance, and real proof of value. We sit down for a roundtable on cloud marketplaces, AI unit economics, and the new reality of software procurement where a purchase is no longer a static line item, it's a living asset you have to monitor, benchmark, and continuously right size. Ankur Srivastava, CEO and founder of Flywl, explains why he built a cloud meta marketplace to unify buying and selling across AWS Marketplace, Azure, and Google Cloud and why “buyer empathy” is the only way to fix a broken procurement playbook. Priya Ramachandran, founder and managing partner at Foster Ventures, connects the dots from operator experience to investing, and breaks down why traditional FinOps can't keep up with AI inference costs, token volatility, and outcome-based pricing models like per ticket resolved. Then we zoom out to the 2026 venture capital environment: mega rounds, capital concentration, and the debate over whether AI-native efficiency makes old funding assumptions obsolete. Along the way, we tackle an agentic economy question: when algorithms negotiate with algorithms, what happens to trust, brand, and human relationships in go to market?Ankur Srivastava: https://www.linkedin.com/in/ankursrivas/Ankur Srivastava is the CEO and Founder of Flywl, the world's first cloud meta-marketplace transforming how enterprises buy and sell software across AWS, Azure, and Google Cloud. Previously, he was an elite sales leader at Amazon Web Services (AWS), where he spent five years as Head of Field and Customer Business Development for the AWS Marketplace.Priya Ramachandran: https://www.linkedin.com/in/sivapriyaramachandran/Priya Ramachandran is the Founder and Managing Partner at Foster Ventures, an early-stage VC firm she built from the ground up to act as the "startup of the VC world". She is an operator-turned-investor with significant experience building and scaling products at companies like Coupa Software, BetterCloud, and Intel.Website: https://www.position2.com/podcast/Rajiv Parikh: https://www.linkedin.com/in/rajivparikh/Sandeep Parikh: https://www.instagram.com/sandeepparikh/Email us with any feedback for the show: sparkofages.podcast@position2.com

Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.After years of remote‑first work built on swift trust, companies are asking a harder question: what does a organization really stand for when people rarely show up together? As AI accelerates change, leaders are rethinking presence, team design, and collaboration to fuel trust, innovation, and growth. This week, Dave, Esmee, and Rob are joined by Dr. Tim Currie, disruptor, author, innovator, and advisor, to examine transformation versus trust, the role of AI, and whether organisations can truly build culture without deeper human connection. TLDR00:42– Introduction01:10 –  Hang out: New film releases07:17 – Dig in: The trust gap in remote work17:57 – Conversation with Dr. Tim Currie54:07 – The Wizard of Oz at the Sphere in Las Vegas and staying connected GuestDr. Tim Currie: https://www.linkedin.com/in/dr-tim-currie-37756a/Book Swift Trust: https://swifttrustbook.com/HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.Business messaging is transforming customer engagement by enabling brands to move conversations into familiar, always‑on messaging platforms. The result for customers is greater convenience, quicker resolutions, and more meaningful, personalized interactions. This week, Dave, Esmee, and Rob are joined by Kathleen Tandy, Global Director and Head of Business Messaging Marketing and WhatsApp for Business at Meta , to explore how companies are using messaging platforms to engage customers, what customers expect from these experiences, and the challenges of scaling messaging in tech.TLDR00:35 – Introduction01:00 –  Hang out: The new Remarkable05:25 – Dig in: Using messaging to enhance customer experiences20:49 – Conversation with Kathleen Tandy55:26 – The passion for college football and championship weekend!GuestKathleen Tandy: https://www.linkedin.com/in/kptandy/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, industry, and tech. Energy transportation is a deeply local business, safely delivering gas and electricity, more and more from renewable sources, directly to the communities it serves. Technology and AI help make that possible by strengthening safety, bringing companies closer to customers, and enabling teams to build the future together. This week, Dave, Esmee, and Rob are joined by John Koerwer, CIO of UGI Corporation, to explore explore why “the business” and tech still struggle to speak the same language, nd what helps close the gap.TLDR00:35 – Introduction01:17 – Hang out: new toys and coffee07:55 – Dig in: the business - tech divide21:07 – Conversation with John Koerwer59:40 – The amazing AI technology in The Sphere's version of The Wizard of OzGuestJohn Koerwer: https://www.linkedin.com/in/john-koerwer-46102127/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini