Podcasts about Coupa

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Best podcasts about Coupa

Latest podcast episodes about Coupa

Spark of Ages
The Agentic Revolution Transforming Go-to-Market/Chandar Pattabhiram - Workato, AI Agents, Onlyness ~ Spark of Ages Ep 38

Spark of Ages

Play Episode Listen Later May 23, 2025 64:21 Transcription Available


Chandar Pattabhiram, marketing maestro and Chief Go-to-Market Officer at Workato, shares his expertise on the agentic economy and the revolutionary impact of AI on go-to-market strategies.• The rise of AI agents brings productivity without pause, enabling organizations to shift from reactive to proactive approaches• Current AI implementation remains largely experimental and edge-focused rather than addressing core business processes• Workato's approach focuses on cross-functional processes versus siloed applications to prevent agent sprawl• Traditional go-to-market principles still apply – win more, win bigger, win faster – but AI provides unprecedented efficiency• Enterprise context is crucial for AI effectiveness – it's not just about LLMs but Enterprise Learning Models (ELMs)• AI enhances storytelling capabilities but emotional connection remains essential – "heart to head, not head to heart"• Success requires identifying your "onlyness" and selling to markets that value your unique differentiation• Bring philosophies rather than playbooks when moving between companies• Balance technical understanding with human connection – "CTFO: chill the F out"• Life ultimately comes down to health, experiences, and relationships (H-E-R)Ready to master go-to-market strategy in the AI era? Chandar Pattabhiram reveals the secrets behind scaling companies into billion-dollar powerhouses:

Corporate Treasury 101
Episode 287: The Strategy CFOs Use to Boost Liquidity and Cut Waste by Aligning AP & Treasury with Tamir & Rajiv

Corporate Treasury 101

Play Episode Listen Later May 21, 2025 58:42


In this episode of Corporate Treasury 101, we explore how corporate treasurers can enhance collaboration with Procurement and Accounts Payable (AP) teams to optimize working capital, reduce the cost of capital, and improve cash flow visibility. Tamir Shafer and Rajiv Ramachandran from Coupa share insights on the interdependencies between Treasury, Procurement, and AP, and how technology platforms can break down silos and streamline these critical financial functions. With growing complexity in supply chains and supplier payment management, treasurers need new strategies and tools to drive efficiency and financial health across the organization.Tamir Shafer, Area Vice President at Coupa and a former Treasury practitioner, offers a unique perspective on how Treasury can better engage with Procurement and AP. Rajiv Ramachandran, Senior Vice President of Product Strategy at Coupa Pay, explains how integrated spend management platforms empower companies to gain early visibility into payments and cash flow forecasts while enabling innovative solutions like dynamic discounting. Together, they unpack how Treasury can become a strategic leader by working closely with these departments.What You'll Learn in This EpisodeThe roles Procurement and AP play and their impact on Treasury operationsHow Treasury, Procurement, and AP interconnect to manage supplier contracts, payments, and liquidity riskWays data analytics and technology platforms like Coupa improve spend visibility and cash flow forecastingPractical insights on dynamic discounting and working capital optimization across the supply chainTips for breaking down organizational silos and fostering cross-department collaboration for financial transformationEpisode Breakdown & Timestamps [00:00] – Introduction and $100 AFP Certification Discount [00:37] – Meet Tamir Shafer and Rajiv Ramachandran from Coupa [02:17] – What Does a Procurement Department Typically Do? [06:11] – Supplier Contracts, Risk, and Treasury's Role [08:54] – Understanding the Accounts Payable Process [13:17] – Optimizing Working Capital through Dynamic Discounting [20:01] – Simplifying Payment and Financing with Technology [25:27] – Integration Challenges and Supplier Onboarding [30:10] – Interdependencies Between Procurement, AP, and Treasury [37:03] – How Coupa Enables Collaboration Through Unified Platform [42:54] – Learning Across Departments and Breaking Silos [48:00] – Why Coupa Linked Procurement, AP, and Treasury [56:00] – Final Advice: Treasurers as Superheroes and Change Agents [58:00] – Closing and How to Learn More About Coupa and Our GuestsFollow Our Guests:Tamir ShaferLinkedIn: https://www.linkedin.com/in/tamir-shafer-0722434/ Website: https://www.coupa.com/ Coupa (LinkedIn): https://www.linkedin.com/company/coupa-software/ Rajiv RamachandranLinkedIn:

In Her Ellement
Steering Innovation Through Change with Coupa's Leagh Turner

In Her Ellement

Play Episode Listen Later Apr 28, 2025 32:08


We want to hear from you! Email us at BCGInHerEllement@bcg.com with a voice memo describing your In Your Ellement moment. We might feature your story in an upcoming episode!***How do today's business leaders balance performance with empathy in a changing world?Leagh Turner is the CEO of Coupa, a business spend management platform that manages trillions in spending for thousands of customers. In this episode, Leagh shares her perspective on where enterprise software and AI are headed next. She talks about leading through geopolitical uncertainty, how she's driving innovation at Coupa, and why diversity, empathy, and humor matter just as much as results. She also shares how having a performance scorecard has shaped her career. [01:54] The Future of AI and SaaS[04:50] Impact of Geopolitics on Business[07:52] How AI is transforming the job market[11:12] Human Elements in Leadership[15:12] Diversity and “Spiky” People[23:06] Hard Work and Keeping Score[26:10] ReflectionsLinks:Leagh Turner On LinkedInSuchi Srinivasan on LinkedInKamila Rakhimova on LinkedInAbout In Her Ellement: In Her Ellement highlights the women and allies leading the charge in digital, business, and technology innovation. Through engaging conversations, the podcast explores their journeys—celebrating successes and acknowledging the balance between work and family. Most importantly, it asks: when was the moment you realized you hadn't just arrived—you were truly in your element?About The Hosts:Suchi Srinivasan is an expert in AI and digital transformation. Originally from India, her career includes roles at trailblazing organizations like Bell Labs and Microsoft. In 2011, she co-founded the Cleanweb Hackathon, a global initiative driving IT-powered climate solutions with over 10,000 members across 25+ countries. She also advises Women in Cloud, aiming to create $1B in economic opportunities for women entrepreneurs by 2030.Kamila Rakhimova is a fintech leader whose journey took her from Tajikistan to the U.S., where she built a career on her own terms. Leveraging her English proficiency and international relations expertise, she discovered the power of microfinance and moved to the U.S., eventually leading Amazon's Alexa Fund to support underrepresented founders.Subscribe to In Her Ellement on your podcast app of choice to hear meaningful conversations with women in digital, business, and technology.

The Next Five
Mastering Change: The Future Looking CFO

The Next Five

Play Episode Listen Later Apr 28, 2025 30:41


In today's competitive global landscape the responsibilities of CFOs are diversifying more than ever. The fast paced digital revolution, geopolitical uncertainty, economic volatility and the environmental impact of climate change means the modern CFO must adapt to future proof the financial health of their organisations. The need to remain agile and requires fleet of foot finance leaders. In the modern world, technology is helping CFOs to gain visibility over their business functions and react to an ever evolving global landscape. In this Episode of The Next Five, Anna Manz, CFO of Nestlé explains the need to keep pace with consumer change, how technology can help with forecasting, but that a team's ability to adpat to change is vital. Chris Thorn, UK CFO at Suez discusses the unique pressures and opportunities of private and public partnerships, how to react and work with regulation and legislation changes and the role tech also plays for CFOs. Salvatore Lombardo, CPTO at Coupa explains how technologies such as AI can be a welcome tool in the CFOs arsenal, if used correctly. Sources: FT resources, PWC.This content is paid for by Coupa and is produced in partnership with the Financial Times' Commercial Department. Hosted on Acast. See acast.com/privacy for more information.

Best But Never Final: Private Equity's Pursuit of Excellence
Featured: Thoma Bravo's Behind the Deal with Coupa CEO Leagh Turner

Best But Never Final: Private Equity's Pursuit of Excellence

Play Episode Listen Later Apr 1, 2025 36:26


In this featured episode, we're excited to share a conversation from Thoma Bravo's Behind the Deal podcast. Join managing partner Holden Spaht as he sits down with Leagh Turner, CEO of Coupa, to explore how Thoma Bravo and Coupa are revolutionizing business spend management, leveraging AI, and driving innovation post-acquisition.Hear how Coupa is transforming inefficiencies in the $33 trillion global trade ecosystem using its $7 trillion transaction dataset and AI-driven insights. Leagh also shares her leadership philosophies, strategies for cultural alignment, and how Coupa continues to set itself apart in business spend management.Discover why Thoma Bravo's $8 billion acquisition of Coupa is a case study in growth, innovation, and leadership.If you enjoy this episode, be sure to follow Thoma Bravo's Behind the Deal for more exclusive stories from the world of private equity and tech investment.0:07: Sean Mooney introduces the episode, featuring Thoma Bravo's Behind the Deal.2:24: The $8 billion acquisition of Coupa and its industry-leading position in business spend management.9:09: AI-powered opportunities: Coupa's use of its $7 trillion dataset to eliminate inefficiencies.12:34: Appointing Leagh Turner as CEO: leadership in scaling organizations and go-to-market expertise.23:54: How Coupa's Inspire event empowers its customer community and sparks innovation.30:43: Leagh's vision for Coupa: redefining global trade through AI and collaboration.For more information on Thoma Bravo's Behind the Deal, visit https://www.thomabravo.com/behindthedealLearn more about Thoma Bravo: https://www.thomabravo.com/Visit Coupa's website: https://www.coupa.com/For more information on the podcast, visit bestbutneverfinal.buzzsprout.com and embark on your journey to private equity excellence today.Visit us on LinkedIn at https://www.linkedin.com/company/best-but-never-final-podcast/Visit us on Instagram at https://www.instagram.com/bestbutneverfinal/For information on HCI Equity Partners, go to https://www.hciequity.comFor information on ICV Partners, go to https://www.icvpartners.comFor information on BluWave, go to https://www.bluwave.net

Thoma Bravo's Behind the Deal
How CEO Leagh Turner Fostered Trust and Teamwork to Drive Coupa's Growth

Thoma Bravo's Behind the Deal

Play Episode Listen Later Mar 6, 2025 15:58


In this Beyond the Deal mini-sode, Thoma Bravo Managing Partner Holden Spaht sits down with Coupa CEO Leagh Turner to discuss her career journey and the significance of mentorship. They also delve into the future of AI and its implications for businesses. Learn about Coupa's approach to AI governance, aiming to ensure it is utilized safely and responsibly to establish a new industry standard. For more information on Thoma Bravo's Behind the Deal, visit https://www.thomabravo.com/behindthedeal Learn more about Thoma Bravo: https://www.thomabravo.com/ Visit Coupa's website: https://www.coupa.com/ To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

El Economista Podcasts
El futuro de la gestión de gastos: Coupa y la IA en acción

El Economista Podcasts

Play Episode Listen Later Feb 28, 2025 12:26


En esta charla con Jonathan Porta, vicepresidente de ventas de Coupa, exploramos como la inteligencia artificial y la gestión total de gasto están transformando la manera en que las empresas optimizan sus recursos y mejoran su rentabilidad.Descubre la posición de Coupa en el mercado y sus últimas innovaciones en IA que están marcando el futuro de la tecnología financiera.¡No te la pierdas!

Thoma Bravo's Behind the Deal
How Coupa is Utilizing AI to Revolutionize Business Spend Management

Thoma Bravo's Behind the Deal

Play Episode Listen Later Feb 27, 2025 34:27


Coupa has helped businesses better manage direct and indirect spend through its community-generated AI and industry-leading total spend management platform for almost 20 years. Coupa AI is informed by over $7 trillion of spend data across a global network of 10 million+ suppliers and buyers. Coupa aims to empower its customers with the ability to predict, prescribe, and automate smarter, more profitable business decisions to help companies improve operating margins. Thoma Bravo Managing Partner Holden Spaht speaks with Leagh Turner, CEO at Coupa, about the company's journey and how Coupa helps simplify spending for customers of all sizes. For more information on Thoma Bravo's Behind the Deal, visit https://www.thomabravo.com/behindthedeal Learn more about Thoma Bravo: https://www.thomabravo.com/ Visit Coupa's website: https://www.coupa.com/ To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Thoma Bravo's Behind the Deal
Behind the Deal Returns for Season 3

Thoma Bravo's Behind the Deal

Play Episode Listen Later Jan 29, 2025 2:19


We're back with season 3 of Thoma Bravo's Behind the Deal! Our chart-topping and award-winning podcast offers a glimpse into the world of the largest tech-focused buyout firm. This season, hear CEOs from Qlik, HCSS, Coupa, and more share untold stories of some of Thoma Bravo's biggest and most dynamic acquisitions. New episodes drop every Thursday!  For more information on Thoma Bravo's Behind the Deal, visit https://www.thomabravo.com/behindthedeal Learn more about Thoma Bravo: https://www.thomabravo.com/ To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Let's Talk Supply Chain
442: On The Margins - How to Thrive Through Cost-Cutting and Corporate Changes

Let's Talk Supply Chain

Play Episode Listen Later Dec 23, 2024 45:02


On The Margins: How procurement leaders can maintain supplier relationships, support teams, nurture trust and build resilience in volatile markets.     IN THIS EPISODE WE DISCUSS:   [06.24] An introduction to Michael van Keulen, and what he loves about travel and spending time with the supply chain community. “I love to connect, I take so much pride in what I get to do every day… Helping and playing a role in the community we've created keeps me energized.” [08.31] From the opportunities in technology to big macro challenges, the issues that are top of mind for the procurement community right now, and why collaboration remains crucial. “We're excited about technology, there's so much out there… Finding the right solution isn't easy, but there's a lot of attention now paid to technology in procurement.” [12.48] Coupa's Mind Your Business campaign. [14.08] The importance of talking about how to thrive through cost-cutting and corporate changes. [15.09] An introduction to Rendi Miller from GitLab, and what she loves about procurement. “Like many people, I fell into procurement. And it's served me so well because of the network of people I've met, friends that I've made. It's a really unique group.” [18.10] How to approach change and navigate transition, and Rendi's personal experience of managing big corporate transitions. “The one thing we can always count on is change. You need to be adaptable, and not be afraid of it… Have trust with your employees as a leader, and have a solid foundation built for your people, processes, and technology.” [21.48] Rendi's advice to her younger self for navigating change. “Every time I've been through some sort of change, it's really been for the better in the long run... You can't be shortsighted.” [25.14] The challenges Rendi faced, and lessons she learned, from managing corporate transitions. [27.40] Rendi's advice for procurement leaders to help maintain supplier relationships in the face of pressure. “The time when you need them to step in and help you with a reduction is not the time to start building a relationship! The time to build relationships is right from the beginning… Treat them as partners instead of just vendors that work for you.” [30.13] How leaders can support their teams emotionally during big changes. [34.18] What procurement leaders can do now to improve resilience for the future. [35.15] It's trivia time! Three questions stand between an audience member and a brand new pickleball set. [40.02] Coupa Inspire returns in 2025 – don't miss your chance to meet Sarah and Michael in Las Vegas.   RESOURCES AND LINKS MENTIONED:   If you enjoyed the show, there are plenty more episodes of On The Margins to explore, or check out 213: Manage Your Supply Chain Planning Smarter and Safer with Coupa.

Peers Over Beers - Community Experts Podcast
From Zendesk to Coupa, Reltio to ZoomInfo: Lessons in Career Transitions

Peers Over Beers - Community Experts Podcast

Play Episode Listen Later Aug 25, 2024 28:42


In this enlightening episode of CXNexus, hosts Nicole Saunders and Chris Detzel share their recent experiences transitioning to new roles in the customer experience and community management space. Both having just made significant career moves, they offer valuable insights and practical advice for professionals navigating job changes in the tech industry.Nicole discusses her move from Zendesk, where she spent seven and a half years, to Coupa as the new Senior Director of Customer Experience Marketing. She shares her approach to entering a new organization, including how she prepared for the role and her strategy for the first few weeks on the job. Nicole emphasizes the importance of listening, asking key questions, and quickly identifying patterns and priorities within the new company.Chris reveals his transition from Reltio to ZoomInfo, where he'll be starting as a Senior Community Manager. He details his proactive job search strategies after his position at Reltio was eliminated, highlighting the crucial role of networking and personal branding on LinkedIn. Chris offers creative tips for standing out in the job application process, including creating personalized presentations and leveraging existing connections.The hosts dive deep into several key topics:The importance of personal branding and "working out loud" on platforms like LinkedIn to attract opportunities.Strategies for networking effectively, including reaching out to connections and asking for help.Techniques for preparing for a new role, such as researching the company and creating preliminary strategies.The emotional aspects of leaving a long-term position and starting fresh in a new organization.Practical advice for the first few weeks in a new job, including meeting key stakeholders and identifying quick wins.The value of bringing ideas and potential roadmaps to a new position, especially when building programs from the ground up.Throughout the episode, Nicole and Chris share personal anecdotes, challenges they've faced, and lessons they've learned during their recent transitions. They offer encouragement to listeners who may be considering a job change or find themselves unexpectedly in the job market.This episode provides valuable insights for professionals at all stages of their careers, particularly those in customer experience, community management, and related fields in the tech industry. Listeners will come away with practical strategies for job searching, interviewing, and starting strong in a new role, as well as a renewed appreciation for the power of professional networks and personal branding in career advancement.

Tech Driven Business
Inside Insights: Secrets to Successful IT Implementations with Carla Sarti

Tech Driven Business

Play Episode Listen Later Jun 27, 2024 23:55 Transcription Available


In this latest episode, Carla Sarti, former VP GBS - Lear Corporation, joins Mustansir Saifuddin to share what she's learned in her decades of experience, with both business and technology, about how businesses and teams can be successful in any IT implementation. From teamwork to fundamental project management, to supplier relations, Carla dives in to highlight quick takeaways that you can implement to make an even bigger impact with your IT implementation. Carla Sarti was most recently the Vice President of Global Business Services at Lear Corporation – a position she held since April 2018.  Prior to this position she was Vice President of Non Production Purchasing and Director of Shared Services.   Prior to Lear, she served as Account Executive at ACS, a Xerox company (now Conduent) where she acted as chief strategy officer and Director of Sales for many large accounts in the Finance and Accounting Outsourcing area.  She spent five years at Delphi Corporation in numerous roles of increasing responsibility including managing the SAP environment after implementation and working as a Lean expert for the Cockpits business.  She also worked as a plant and divisional financial analyst at TRW and an operational auditor at the Budd Company. Connect with us: LinkedIn Carla Sarti Mustansir Saifuddin Innovative Solution Partners  Twitter:  @Mmsaifuddin YouTube or learn more about our sponsor Innovative Solution Partners to schedule a free consultation.    Episode Transcript: [00:00:00] Mustansir Saifuddin: Welcome to Tech Driven Business brought to you by Innovative Solution Partners. Carla Sarti, a seasoned executive, shares her insights that any team can use for leading successful IT projects. From understanding business processes to the importance of transparency, teamwork, and supplier relations, Carla reveals the key ingredients for project success. [00:00:30] Welcome to Tech-Driven Business Carla. How are you? [00:00:33] Carla Sarti: I'm great. Thanks for having me. Great to see you. [00:00:38] Mustansir Saifuddin: It's great to have you on our show. And I'm glad that , you took the time out to share some of your thoughts and leadership with us today, [00:00:46] Carla Sarti: Absolutely. [00:00:48] Mustansir Saifuddin: so our topic is going to be Secrets to successful IT projects. How does it sound to you? [00:00:55] Carla Sarti: Amazing. It's 1 of my passions. [00:00:58] Mustansir Saifuddin: I know, I know. And I think that's going to be something that it will be very helpful to our listeners, especially in this day and age where technology is changing so fast. There are so many different options available. And I. T. Is in the middle of all of this. Let me start with this. You know, I want to set the stage. [00:01:15] So let's begin with this. Can you share some background on how you How did you find yourself leading I. T. Projects you started your career in a totally different arena? [00:01:29] Carla Sarti: Absolutely. So, yes, I have a business degree of my MBA. I started in audit and very specific businesses, purchasing finance, et cetera. But technology was always something that I was very curious and passionate about. When I was a co op at TRW, the vice president of finance came to me one day and I'm going to date myself a little bit here, but we were on Lotus 1, 2, 3, and he had a disc in his hand and he said, Carla or little kid or whatever he called me. [00:02:00] Here's a disk of Excel. I would like all of our reports moved from Lotus 1, 2, 3, put on Excel and let's review them next week. And I said, okay, let's go. And so I taught myself Excel and I really started to understand the power of technology. And that's just such a basic example. Right. So while I was still a co op, I got involved in an SAP implementation and That really opened my eyes to what technology can bring, and I've been into it ever since. [00:02:32] So different functional groups I've been in, I've always brought best in class processes along with the technology side, because I think it is, it goes hand in hand, but I've done everything from SAP, Coupa, SharePoint, RPA, and now dabbling in AI. [00:02:50] Mustansir Saifuddin: Absolutely. You know, it doesn't matter matter where you start? You know, even having a business degree, like you mentioned technology is always with you and it's around you. So you got to either embrace it and you got to go with the flow or you're going to fight it, right? So I, I like the approach that you mentioned that, you know, your first inital foray into this whole technology area was just, you know, just of the iceberg, right? [00:03:14] You got into this thing and now Years later, you are much ingrained in this whole technology stack. So, let's talk about your experience. You have decades of experience. What do you see as some key factors that contribute to the success of IT projects, which is so important? [00:03:33] Carla Sarti: So I'm going to start with the assumption that before you implement any sort of technology, You've really understood your business, right? And where are your business processes? What needs to be cleaned up? You're not just bringing in technology to bring in technology because I don't think that's ever usually successful, but so you've done that and then you've really understood again, the current processes. [00:04:01] The gaps that you have and what is your success criteria? I think a lot of people, a lot of companies don't look at what success looks like at the very beginning. And they say, Oh, okay. Yeah. We're just going to implement this. We heard it's the best solution and they don't think through, what are we trying to achieve? [00:04:19] That, that really starts dictating what a successful project looks like. Then you through the whole. Project. You obviously have to have the right team members on the project, having an executive sponsor that can break down roadblocks. I've seen projects that the best ones typically have a business person leading them. [00:04:44] Because they understand what's trying to be accomplished. Not that IT can't lead projects and they are definitely very integral to the process. But typically, when a business person runs them, they're implemented quicker. The understanding is there. The right process mapping has been done, et cetera. So you've got the right people. [00:05:07] Probably have suppliers in the mix, because what company has all that skill set on hand? So you have to have the right suppliers. And then through the course of it, you have to have the right governance. So the communication process, the transparency of where the project truly is, because as you know, IT projects are not a hundred percent foolproof, right? [00:05:33] Something always happens in any kind of project, whether you're building a house, you're, you're baking a cake or whatever it is, something goes wrong and you've got to have the right transparency and communication. To understand what to do next, then obviously you could have the best tool in the world. [00:05:51] The best project. It's going great. You have to have change management methodology and processes embedded in the project because if people aren't going to use it. What does it matter? Right? And I mentioned Excel when I was a co op, a lot of people still use Excel and you could put in the best shiny new toy technology. [00:06:13] People are comfortable with Excel. So you've got to explain to people how their jobs going to change and give them the appropriate training to make it a true success. In the end. [00:06:25] Mustansir Saifuddin: For sure. And I think you touched upon a lot of it. Some very key points. You know, starting with a champion, you know, has to be a business. How do they currently do the job? How can they do it better? You know, governance, such a key piece. You need to have that in place, change management, you know, I've been in technology field for so many years. [00:06:44] That's one thing that we know. If there is no good change management in place, It doesn't matter what technology, what kind of resources or what kind of supplier you're using, it doesn't go well. The end user needs to be on board. They need to really be part of the whole implementation process in order for them to adapt and then be the voice of the new tool because they are the ones who will be actually living with it, doing it on a daily basis. [00:07:15] So great point. [00:07:15] Carla Sarti: And people get scared. I mean, they get really nervous when a new project's coming, right? And especially in the age of AI, people think they're going to lose their jobs and companies need to do a really good job explaining. No, no, no. So you do this today, but tomorrow we need you to do that. And actually you'll probably be more fulfilled doing. [00:07:36] The new, but it's just that, that way of explaining and coaching them through it and not just dumping something on their lap. [00:07:45] Mustansir Saifuddin: Absolutely. And that's the key, right? How is it helping the real users of the system that this implementation or this piece of software doesn't matter? You're doing an E. R. P. implementation. You do some kind of data analytics project or any other systems that you're putting in place. It is there to help the business move to the next level. [00:08:08] How can we be more profitable? How can we make it easier for our customers to deal with us? different scenarios, right? And this and all of these are bundled together to give you the next level of the best, right? How can you do your job a better way than what you're currently doing? So totally agree with you. Now you touched upon one key fact, right? The idea of finding the right supplier. So how do you find the right supplier to support your initiatives? Can you share examples of successful IT projects? Where your supplier collaboration was very effective. [00:08:44] Carla Sarti: Finding the right supplier is key to the equation. I've always looked for a valued, trusted business partner. And. You know, there's, there's a lot of ways to get there. And I think a lot of it is being up front in the initial RFP process. [00:09:03] And you've got to have as much information for the supplier as possible to bid on because what you don't want is. Death by change order later because they didn't understand the project. You didn't understand the project as the business. That breaks down a relationship really, really fast. So again, more of that transparency, the collaboration. Some of the best projects I've had and I can't go into a lot of detail on them, but we implemented a tool in 18 months at one of my companies and really the success of the project was a lot. [00:09:39] on the supplier side. We brought somebody in with a great skill set in the tool that we were building. They had a road map. They had this amazing design methodology and the right questions were asked. The right people were brought by us as the company and, you know, we got off to a great start when things did go wrong. [00:10:02] They were very, very transparent. They said, okay, we need to get together. Let's pull everyone together. Let's get these questions answered. And they didn't hide things. We didn't hide things. It was probably the best project I've ever implemented. And that's what it takes. Again, that collaboration, transparency, and that win win from both sides. [00:10:25] Mustansir Saifuddin: Absolutely. I think you touched upon all the things that a successful project should look like, especially from a practices point of view, the strategy point of view and the relationships standpoint. Right? All of these work together and. You know, I, I just use the example of many different projects that I've done. [00:10:44] And, you know, especially when you're working with clients, transparency up front really helps. It sets the stage and make sure that both the client and the supplier are on the same page. And when you start off with that approach, things, like I said, things can go wrong, but you have a plan in place how to mitigate those issues, how do we get on the same page and make sure that whatever things that are an obstacle to the project are taken care of working collaboratively versus, you know, us versus them. [00:11:18] Carla Sarti: Right. Exactly. That's the last thing you want to get into in a project. It's already complex enough, [00:11:24] Mustansir Saifuddin: Yeah. And, like you mentioned earlier, right, that always something that comes up. You, you have the best of the intentions, but it can be a business challenge. There can be a technology challenge. There can be integration challenges. All different factors play a role into things can go in a different direction very quickly. [00:11:46] Carla Sarti: right? Oh, we didn't know this site had this approval process in here. And oh, this one has a different one. You find things as you get the project going and you have to be agile. You have to be flexible. You can't have. You know, the last thing you want is a supplier that's like, Oh no, you know, this, this is what we were brought in for. [00:12:06] I mean, we can talk about commercials, but you know, let's just all collaborate and get it done. That's where you need that trusted relationship because you don't want the supplier thinking, Oh, okay. They're going to ask me to do this for free. And you don't want the customer to be like, okay, they're not going to be able to do it. [00:12:23] So you've got to have that open dialogue going. [00:12:26] Mustansir Saifuddin: For sure. So, on a personal note, how do you stay on top of this fast changing pace of technology? What's, what's your secret sauce? [00:12:36] Carla Sarti: I've always been a constant learner always right? I mean, and I think being a co op at 18 years old, really drove that in me. It was the time, I kind of want to date myself it was the time when computers were kind of just starting to be used and I saw people just fumbling with the mouse. I mean, think of that in today's day and age, right? [00:13:01] I mean, back then people were fumbling with mice. I was like, oh my goodness, I never want to be in a position where, I'm not kind of at the forefront of technology. And I'm just a learner anyway. So, you know, whether it be books podcasts really from a technology standpoint, I think is what keeps me up to date. [00:13:21] I love the podcast. It's called All in One it's for billionaires that. Actually have very different views on things, whether it be politics or technology or science, and they talk about everything under the sun. Nvidia actually has an AI podcast. It's called the AI podcast, and then there's AI today. [00:13:44] And then being in GBS and shared services, a lot of my career, I stay on top of those things with SSO next. And they talk about technology, tons of technology within that realm as well. I read tons of articles on LinkedIn, the Wall Street Journal, and then definitely leadership books. I know that's not necessarily technology, but. [00:14:05] When you're talking about leading people again through change, and, you know, the best way to be collaborative, I find that to be extremely helpful. Patrick Lencioni is one of my favorite authors The 5 Dysfunctions of Team, one of my favorite authors. Favorite books. And he writes very much like fiction. [00:14:23] So it's really easy to get through. I don't know if you've ever listened to or read Jocko Wilnick's books, but he has extreme ownership and a couple others, phenomenal books, right? I mean, just kind of look at yourself in the mirror and it, it goes to project management, so extreme ownership. Am I doing everything I possibly can to be successful? [00:14:44] Have my team be successful. So really good one for project management. Mustansir. [00:14:50] Mustansir Saifuddin: Nice, I think you've got a whole slew of resources available at your fingertips that's good. I think like one thing that I really liked about your approach, I mean, you've seen it all, you've played different roles, It's refreshing to see someone like you in your space that you still find yourself as a student, you know, still keep on learning and be able to keep yourself ahead of the curve. [00:15:12] And I think that's the key, right? The different roles we play depending on what you're doing your daily job, but at the same time, looking around and seeing what else is going around you. We live in the space of, and the times of Gen AI. AI being disruptive and how it will change our lives. It's already is changing, you know how do you stay ahead or at least keep up with the technology? [00:15:39] I think is the key to your success. So that's what it seems like you you've been very much in tune with it. [00:15:46] Carla Sarti: Absolutely. One of the coolest things I ever did was reverse mentoring. So I had someone younger in the organization mentoring me, right? And then it helps you get into their shoes and understand what drives the next generation. What tools and technology are they using? It's really fascinating. And of course I, I use my kids too. [00:16:08] You know, I have a 19 year old and a 17 year old and just understanding: How they think, what they're looking at, what they're using, chat, what's GPT 4 all about. You know, you got to stay on top of things. [00:16:21] Mustansir Saifuddin: Yeah, they are the best teachers. I mean you think about technology I mean this younger generation is amazing and how they are adapting and all that. Let's get into the conversation about you know, we talked about successful supplier collaborations very key, right, important but what are some of the common challenges companies face? [00:16:41] With IT suppliers during a project. Can you share some ideas on thoughts on that? [00:16:49] Carla Sarti: I think one of the ones I've seen is where someone's oversold their capabilities, right? You've got a supplier, maybe they did a really good job on one project and they're asked to bid on another. And as a company, and again, trying to find that trusted supplier, it's very easy to fall into, well, let's just use these guys that were successful before. [00:17:13] You've really got to evaluate, are they going to be successful for this project? And of course they want business. Everyone wants business, but you've really got to look and say, okay, can I deliver on this project? Because if I can't. I'm actually going to ruin my reputation within the company. So just being honest and making sure again, from the company's standpoint, you're choosing the right supplier and that the suppliers. [00:17:42] Again, understanding the project that you're trying to implement and maybe they don't understand at first and they think they can deliver on the project. So, as a supplier, I would say, make sure you ask the questions. Be curious. Why are you doing this project? What exactly are you looking for? Oh, okay. [00:18:02] It's in this space. Okay. We don't have people in that space. Well, I can maybe bring people in to do that. You know, really understanding, that side to me, can really change the dynamic there. And then again, I'm not gonna, I'm going to keep talking about the transparency. If the supplier cannot be transparent when there is an issue, it's not going to be good.. I've always told people whether they work for me or a supplier, Bad news doesn't get better with time. You've got to bring these things forward. We've got to come up with solutions together. I don't care whose fault it is. [00:18:38] Mustansir Saifuddin: Yeah, [00:18:39] Carla Sarti: Like, ultimately, I want this project to be successful. So let's work together to get that done. [00:18:45] Mustansir Saifuddin: absolutely Absolutely. I think and and that's where I my question to you is how do you mitigate those issues? Everybody wants a smooth and successful implementation. It's just Everybody thinks that's how it should go, but we all know there are challenges. [00:18:59] Carla Sarti: Mm hmm. [00:19:00] Mustansir Saifuddin: you maybe share some ideas, thoughts on how do you mitigate those issues or something that you may have seen in the past? [00:19:08] Carla Sarti: So we, a lot of times, use just basic project management. Fundamentals, right? You've got your project plan. Are you on plan or not? Then you look at what can go wrong. Okay, you list out all the things that you think could go wrong and you start putting mitigating plans together on that, right? And having meetings around those things. [00:19:31] Okay, guys, how are we doing? Are we getting the data? That's going to be a big thing here. Did we get it? Did we not? What do we need to do? And again, having the right people on the project. So do you have somebody who can go in, break down those roadblocks if things aren't getting done, building the right relationships, again, you got to have the right people who can build relationships. [00:19:53] Project management, as you know, It's almost more about being a psychologist than anything else. I mean, you've got to bring people together that maybe don't normally work together. They have very different personalities. You've got people on the IT side that have different personalities than the project side. [00:20:11] So you've got to make sure that you understand those factors and use project management methodology. It's there for a reason. I mean, I've seen people, they're like, Oh, we don't need a project plan. Yeah. Like what? What are you talking? How do you do a successful project without a project plan? You don't even know what's coming next. [00:20:31] You don't even know where you are in the cycle. Are you on track? Are you not? So I think those things, honestly, like don't overlook the fundamentals. [00:20:41] Mustansir Saifuddin: No, I think that's a great advice. I one thing I, I, I like about your approach or your thinking is a project manager being a psychologist. You know, how many times you go through these, these iterations of projects after projects, you know, being a.supplier ourselves. I mean, I, I really appreciate your thought process on that because there's so many different stakeholders in any given time and project where you may have one stakeholder on board, but you may have someone else either business, I. [00:21:11] T. Whatever else you're working with. They may be either lost. They don't agree with your approach or there's something else that in this space. And you needs someone who can actually mitigate all those different pieces of the, [00:21:25] Carla Sarti: Mm [00:21:26] Mustansir Saifuddin: puzzle and bring it all, all of them together in a way they see the value. [00:21:30] It's all about value proposition and making sure that the end product is what the customer is asking for. Can we deliver? If we can deliver, what is the game plan? How do we go about making sure that we are all on the same page? Because at the end of the day, Once it is delivered correctly, It's a win win, you know. so [00:21:48] Carla Sarti: Hmm. [00:21:49] Mustansir Saifuddin: Do appreciate that insight into it and I know we talked about a lot of different things. I like to ask this one parting question. [00:21:58] What is that one key takeaway? You want to leave with our listeners today. [00:22:05] Carla Sarti: IT projects are very complex. So again, I would say the fundamentals are key. Understand what you're trying to accomplish. That is number one, understand the processes, get the right team involved, the right supplier, and set yourself up for success. So fundamentals. Use project management. Methodology for sure. [00:22:33] I mean, it's there for a reason and have the right, the right people on the project is key. I know I'm doing like five different key takeaways here in Mustansir, but really again, it's just so complex and the fundamentals, the right people and, and the right methodology, key, [00:22:51] Mustansir Saifuddin: No, thank you. Great advice and great takeaways. And I think once we have all these different pieces of the puzzle together, it's a recipe for success. So with that I'd like to conclude our session and I'd like to thank you for coming on on our show It was a pleasure having you. [00:23:08] Carla Sarti: likewise. Thank you for having me. [00:23:10] Mustansir Saifuddin: Thanks for listening to Tech Driven Business brought to you by Innovative Solution Partners. Carla shared valuable insights that can be used immediately by your IT team her main takeaway, focus on the fundamentals that include understanding your objectives, involving the right team of staff and suppliers, and stick to solid project management methodologies. [00:23:33] We would love to hear from you. Continue the conversation by connecting with me on LinkedIn or Twitter. Learn more about Innovative Solution Partners and schedule a free consultation by visiting isolutionpartners. com. Never miss a podcast by subscribing to our YouTube channel. Information is in the show notes.

The Hoffman Show
Andi Sullivan Talks Washington Spirit's Transformation and Early Success

The Hoffman Show

Play Episode Listen Later May 23, 2024 15:41


Washington Spirit midfielder Andi Sullivan joins the show to talk about her team's early season success. Sullivan says the success has lead to six of her teammates getting calls into the USWNT under Emma Hayes, which was a fun day at work Tuesday! Plus, Sullivan talks about the versatility of the Spirit's current system, her partnership with Hal Hershfelt, and her beloved dog Coupa ahead of Pitchside Pups Friday night at Audi Field.

Crypto Hipster Podcast
How to Bring Real World Tokenized Assets (RWAs) to the Masses, with Chris Yin @ Plume

Crypto Hipster Podcast

Play Episode Listen Later May 18, 2024 38:33


 Chris Yin is CEO and Co-founder of Plume Network, the first modular EVM L2 blockchain dedicated for all real-world assets (RWAs). Previously, Chris served as a Principal at Scale Venture Partners, VP Product at RainforestQA, Director of Product at Coupa, and a founder at Xpenser. Chris has also invested as an angel investor in many projects including Retool, Hightouch, BioRender, Certn, Graphite, Alloy, District, and others. --- Support this podcast: https://podcasters.spotify.com/pod/show/crypto-hipster-podcast/support

Corporate Treasury 101
Episode 241: Coupa's Integration of Treasury, Procurement & AP

Corporate Treasury 101

Play Episode Listen Later May 14, 2024 58:05


Welcome to the Corporate Treasury 101 podcast!In today's episode, we discuss about Treasury, Procurement & AP with Tamir and Rajiv from Coupa.Tamir Shafer, Area Vice President at Coupa Software, has over 20 years of experience in treasury and finance.Rajiv Ramachandran is the Senior Vice President of Product Strategy & Management for Coupa Pay at Coupa Software, where he has worked for over a decade. Coupa Software provides cloud-based business spend management solutions, helping companies control and optimize their spending through integrated procurement, invoicing, expenses, and payments systems.In the episode of today, expect to learn:What does a Procurement department typically do?What are the main interdependencies between Treasury, Procurement & Accounts Payable?How can data analytics and technology improve Treasury's visibility into company spending and payment obligations?What inspired Coupa to link Procurement, Accounts Payable and Treasury?And… much more!We hope you will enjoy the episode. If that is the case, and when you are thinking about how you found our podcast, chances are it was through word of mouth, social media, or a recommendation from your favorite podcast platform.This is our only request to you. The best way you can support the podcast, wherever you are listening to this, is to head to Apple podcast, search for Corporate Treasury 101, and give us a 5 stars review. that would mean the world to us, and help more people learn about Treasury! Learn More from Tamir and Rajiv: Click Here.Links & References:Tamir on LinkedIn: Click Here.Rajiv on LinkedIn: Click Here.Coupa Website: Click Here.__________________________Learn the fundamentals of corporate treasury by downloading our free ebook at www.corporate-treasury-101.com Connect with us on LinkedIn: https://www.linkedin.com/company/corporate-treasury-101/If you have any questions or topics you want us to tackle in the future, reach out to us on Instagram or email us at contact@corporate-treasury-101.com.

The Talent Tango
Building Trusted Partnerships in Talent Acquisition

The Talent Tango

Play Episode Listen Later May 8, 2024 22:58


This episode features Lubna Khaleeli, Director of Talent Acquisition at Coupa, discussing the intricate aspects of partnerships and stakeholder management within the realm of talent acquisition. She emphasizes the importance of establishing trusted relationships, harnessing data and authenticity to provide strategic hiring solutions, and prioritizing business outcomes. Lubna shares insights into the challenges of aligning with hiring managers and navigating the complexities of different stakeholder expectations. Through examples from her career, she highlights the impact of advocating for candidates and the necessity of a solution-oriented approach to problem-solving in talent acquisition. The discussion encapsulates the vital role of talent acquisition specialists in benefiting the businesses they serve and fostering a transformative environment through strategic and thoughtful engagement with candidates and hiring managers. Highlights 01:59 The Art of Building Trusted Partnerships in Talent Acquisition 05:16 Defining Success in Talent Acquisition Beyond Hires 07:22 Navigating Challenges and Advocating for Candidates 18:04 Empowering Talent Teams and Stakeholder Management ------ Thank you so much for checking out this episode of The Talent Tango, and we would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at https://www.linkedin.com/in/amirbormand (Amir Bormand)

EECO Asks Why Podcast
Embracing Digitalization: Revolutionizing Customer Engagement in Electrical Distribution

EECO Asks Why Podcast

Play Episode Listen Later May 7, 2024 31:22 Transcription Available


We're tearing down the old procurement playbook and rewriting rules that foster stronger connections with industrial distributors, through digital toolkits that transform procurement from a support function to a centerpiece of strategic influence. As we wade through this digital tide, the insights shared are bound to redefine your approach to efficiency and relationships in this competitive arena.Picture a world where e-commerce portals and EDI technology act as the neural pathways of procurement. This episode peels back the curtain on how seamless electronic document exchange is revolutionizing the industry, with systems like PunchOut and CXML at the helm. Listen closely as we unravel the layers of how Ariba, Coupa, and Jagger Tungsten are exploiting these innovations for business prosperity. We shine a spotlight on the transformative digital solutions redefining the distributor's world. EDI emerges not just as a tool but as a guiding light, illuminating the path to precision in decision-making and inventory management. The age of cumbersome catalogs and opaque purchasing processes is being eclipsed by user-friendly e-commerce solutions that broaden a distributor's horizon. Here's to the unparalleled access to data that these digital marvels provide, and to the magic they weave in customer service, sales, and operations. Stay connected, stay curious, and let's continue to navigate the future of industrial manufacturing together.Remember to keep asking why...Digitalization Resources:Digital Age ArticleVideo Explanation of Registering for an AccountRegister for an AccountOther Resources to help with your journey:Installed Asset Analysis SupportEECO Smart Manufacturing GuideSystem Planning SupportSchedule your Visit to a Lab in North or South CarolinaSchedule your Visit to a Lab in VirginiaSubmit your questions and feedback to: podcast@eecoaskwhy.comFollow EECO on LinkedInHost: Chris Grainger

SA Voices From the Field
BONUS: Finding Success in the Face of Uncertainty: Insights from Student Affairs Professionals

SA Voices From the Field

Play Episode Listen Later Apr 2, 2024 41:50


Embracing the Unknown The field of student affairs is constantly evolving, and professionals in this domain must be equipped with strategies to navigate uncertainty effectively. Success in this arena comes from a blend of versatility, patience, and transparency. Versatility and Adaptation Aquaneta Pinkert from Alabama State University highlights the importance of being well-versed in various areas, allowing for a smooth pivot when needed. Embracing a versatile approach prevents stagnation and ensures relevance in meeting student needs. This pivot-and-adapt strategy is crucial in staying dynamic within the field. Patience and Trust Taylor Cain of the University of Georgia emphasizes practicing patience amidst uncertainty. By trusting the process and focusing on controllable elements, student affairs professionals can maintain composure and lead with confidence, even when future outcomes are unclear. Transparency in Leadership Dr. Adrienne White from George Mason University shares her experience during COVID, when uncertainty reached a peak. By committing to monthly one-on-ones with her team and maintaining transparency, she fostered a supportive environment that not only alleviated concerns but also reinforced trust and collective problem-solving. Moving Forward with Resilience As student affairs professionals, embracing uncertainty isn't just about survival—it's about thriving and finding opportunities for growth. The strategies shared by these professionals are only a few of about 50 that provided a glimpse into the diversity of approaches used across the field to overcome challenges and foster an environment that champions both student and professional development.   TRANSCRIPT Dr. Jill Creighton [00:00:01]: Welcome to student affairs voices from the field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts. This is season 10, continuing our season 9 theme of On Transitions in Student Affairs. This podcast is brought to you by NASPA, and I'm doctor Jill Creighton, she, her, hers, your essay Voices from the Field host. Welcome to this bonus episode of student affairs voices from the field. As we've returned home from the annual conference, Chris and I are thrilled to share with you your voices. We were able to connect with several dozen of you throughout the conference experience to get your thoughts on the 3 conference foci areas and learn from your experiences. Across the next 3 weeks, we're going to be dropping bonus episodes on Tuesdays to share with you your thoughts on these three areas. The first area was navigating the opportunities of uncertainty. Dr. Jill Creighton [00:00:53]: And the question we asked you was, what strategies have you employed to embrace uncertainty during your career, and how have they positively impacted your professional journey? Please enjoy. And if you were featured, thank you so much for sharing your voice with us. Acquanetta Pinkard [00:01:08]: I'm Acquanetta Pinkard. I am from Montgomery, Alabama. I work for Alabama State University, and I am a trio professional for 23 years. Wow. That's a loaded quest 1 is pivoting. Pivoting, making sure that I am, well versed in a lot of different areas. So I am equipped to pivot and not get stuck in any particular area. So making sure that I'm just able to move with the times is so and that's been very impactful and not allowing me to get in a position where I'm I'm stuck doing the same thing over and over again, so that I can be impactful to my students still and revel it. Taylor Cain [00:01:45]: I'm Taylor Cain. I work at the University of Georgia and serve as the director of engagement, leadership, and service there. I think with uncertainty, I try to exude patience, which for those who know me would probably be surprised by that. I wish I was more patient. But with uncertainty, I try to stay calm, rely on what I know to be true, and then try to be patient and trust the process, as cliche as that is, to see how things work out. Certainly, try and figure out how I can control things within my sphere of influence. But understanding I'm a part of a larger organization and to move something like that forward or trying to figure out what's gonna come next, no one can predict the future. So do the best with what you have, but just try and stay patient. Adrienne White [00:02:25]: I'm Dr. Adrienne White. I'm the director of student success coaching at George Mason University, and I use sheher pronouns. I actually think COVID was the most uncertain I think we've all ever been about our careers and the future and where we were all going with our lives. And something that I use with my team, that's when I started doing monthly 1 on 1 with every single person on my team. Because it gave them an opportunity to talk to me 1 on 1, talk to me about their concerns that they're having, and then gives me an opportunity to be able to alleviate some of those concerns or collectively come up with solutions to some of their concerns. And I think being as transparent as possible with the information that I've been given has really positively impacted my professional journey because I think it's forced me to be a more transparent leader, and it's also really made me think about how are the to the world events of today affecting my team and how we're supporting our students, which is our primary job. So it's really helped me rethink how I'm supporting my team through uncertain times. Susan Hua [00:03:31]: Hi. My name is Susan Hua. I use she/her pronouns, and I'm the director of diversity, equity, inclusion at the Community College of Aurora, which is an MSI HSI just outside of Denver, Colorado. The strategies that I've used to employ that I've employed to embrace uncertainty during my career is really making sure that I have a community of folks around me who are able to help me unpack and debrief what I'm going through. I found that having a network of friends and colleagues who have been really close in my journey has been really helpful in terms of understanding the challenges I'm going through and also offering strategies and offering support in times of uncertainty. Aileen Hentz [00:04:07]: My name is Aileen Hentz. I'm at the University of Maryland as the program director of academic and student services. I have embraced it fully. Many times, even now, I'm I'm 20 years into my career, I have stuck my foot in my mouth. So one thing that I have learned to do is try my hardest to think before speaking and to go with the flow and to be a little bit more thoughtful, and I think that might be some of the strategies. Stephen Rice [00:04:41]: Steven Rice, director of the Office of Community Expectations at the University of Southern California in Los Angeles, California. Some strategies that I use to embrace uncertainty, 1, to recognize uncertainty does happen all the time. And so you can't really prepare for it, but you can also be ready for it. And so I do that is looking at the positivity of it, making sure that I create networks with different resources on campus, so when those uncertainties come, figure out strategic stakeholders that can utilize to create a plan to really understand how to approach this uncertainty. But also going back and looking at how we learn and grow as individuals and as professionals, and how we are able to impact our university community positively by utilizing these different uncertainties and making the learning outcomes from it. Amy Adam [00:05:22]: Hi. This is Amy Adam, and I am from the University of Missouri in Columbia. I have been a student services support manager for 20 years, serving graduate students. One of the big things about uncertainty in my career, I've seen a lot in the past 2 decades. We went through some budget cuts after a campus wide protest that affected our relationships with legislators. Those of us that served students on campus really held fast to our values and our goal to support students. So, really, we just did a lot of debriefing amongst staff as well as really making sure to reach out to our students to make sure that they knew that they were supported and can ask for anything, and we would either support them or get them to the right resource if they needed it. Stephanie Cochrane [00:06:17]: Hi. I'm Stephanie Cochrane. I'm the director of student services at Northeastern University in Toronto. I'm here for NASPA for just the Sunday pre conference around graduate students. I think the main strategy is a growth mindset. Really in Toronto and especially Northeastern, we're growing at a really rapid pace and so we're keeping up with that. We also have a lot of students who are coming to the country for the first time, so international students. And having that growth mindset means that we can create innovative programming, try to try things for the first time, experiment a lot with our programming, see what works, what doesn't work, and continuously change and adjust as we go. Amy Hecht [00:06:57]: Hi. My name is Amy Hecht. I'm the vice president for student affairs at Florida State University. I've been there 7 years now. The strategies I've employed to embrace uncertainty during my career has really been leaning on mentors using my network, really having conversations about what is happening, whether it's at my institution or across the country. I've also employed a leadership coach that's been really helpful in processing what's happening at work or what's happening in life, and that's really helped me navigate different moments throughout my career.  Shatera Davis [00:07:35]: Hi. My name is Shaterra Davis. I use she/her pronouns. I'm the director of student affairs at Northeastern in Seattle. Move with kindness and empathy has been one. I think it would be too simple to say treat people as how you want to be treated. I think it's more intentional than that, and so anytime I move careers, anytime that I support students, I always think about what would I have needed when I was a student, what did I get when I was a student, my why when I came into student affairs in higher education, and then giving myself grace and showing myself true kindness and empathy in those moments where it's tough is something that I just try to live by and move forward anytime, like, in my career and in my personal life. Andy Wiegert [00:08:17]: I'm Andy Wiegert, director of graduate student affairs, arts and sciences, Washington University in Saint Louis. Yeah, it's a good question. I think actually coming from a different industry before I came to higher ed, I've been in higher ed now for about 11 or 12 years. I was really used to a more hierarchical structure that had very clear trajectories, and I've really had to lean in to just living in the moment and sort of being present at what I'm doing now and just trusting that as I build a network that my own development will just happen in kind. Scott Peska [00:08:52]: Hi Scott Peska, Waubonsee Community College, Assistant Provost of Student Services. I think that the best part is trying to find ways to be resilient and one of the things that I learned early on was to always do things a little differently. So don't take the same route to work every day. Try to find new ways to just ensure that you're comfortable with change. And so we get into, like, a lot of ruts as human beings. And so we kinda get in the same patterns of behaviors. The more that we can kinda find ways to change it up so Tuesday, that's my secret. Tuesday is my day to do something different every week. It's a way to try to promote being flexible and that has helped me to process and be prepared for uncertainty when it comes up. Dilna Cama [00:09:31]: Dilna Cama. I am a director within student life at the Ohio State University, and I am part of the off campus and commuter knowledge community. So in terms of strategies that I've employed to embrace uncertainty during my career, Definitely keeping eye on what the final end goal is. It can be very difficult if you use COVID as a perfect example. It can be easy to get lost in the day to day barriers and challenges, but really making sure to keep focused on that end goal and be laser focused on that has really been helpful in my professional journey. Sabina Kapoor [00:10:08]: My name is Sabina Kapoor, and I'm currently a a full time doctoral student with Capella University. I spent over 20 years in higher education as a staff within student affairs, student success, and academic affairs. So as I've progressed in my career, I've focused more on staff so that they can better serve students. I wanna go in deep with that, so that's why I'm pursuing the doctorate in IO Psychology because I wanna look at the relationship between the organization and the employee. There was a I guess you could you know, how we have midlife crisis. I had a kind of midlife crisis in my career, and so it was like I hit a ceiling and just really couldn't go further. So I had been wanting to pursue my PhD, and I knew that that would help me go further. So that's what I did. And so I've been on that journey now for a few years. It's been rough, but I just keep thinking of the end goal. And also, in this time, while I'm not working full time, but I'm still staying connected in higher ed in different ways. So I'm a member of NASPA, and so a member as a student, so I'm paying out of pocket and it's a little cheaper than being a full time staff. I'm also a member of Coupa, which is basically HR in in university and colleges, and, membership is cheap to free, I think. And so it's pretty I I think as a doctoral student, I have a membership for free. And so the thing is that I'm trying to keep connections and stay involved in organizations so that I know what, you know, basically what national trends are, what are best practices, especially since the pandemic. That really changed a lot of how we view things. Carlie Weaver [00:11:48]: Hello. I am Carlie Weaver with Rose Hulman Institute of Technology. I'm a programs coordinator for the student activities in Union office. To have a very flexible mindset and being open to change and being able to be flexible when things change at the last minute. Roxanne Wright Watson [00:12:08]: Hi. My name is Roxanne Wright Watson. I'm from Lehigh Carbon Community College in Pennsylvania, and I'm happy to be here. So So I think most importantly for me, I am student centered. So in my career, I'm always wanting to do new things with my students in my in the classroom, faculty. So I wanna do new things in the classroom to help my students in more than just academically, but more so to help them in the world in their whole life in general. So I think that's an important thing, an important factor there for me. Carla Ortega Santori [00:12:48]: My name is Carla Ortega Santori. I work at Rice University. I am the strategic initiatives manager at the Door Institute For New Leaders at Rice University, and my job is really about helping students elevate their leadership capacity and to also elevate the capacity of all campuses to do really great leader developments in education. So I would say that most of my jobs have been really ambiguous, like, they start off as something, then they turn into this other great thing. I guess I've always been more comfortable with ambiguity and uncertainty, so I guess knowing that it's not something permanent helps to sort of adapt and thinking of different avenues to accomplish one thing is also helpful when when you think about accomplishing a goal. Rachael Amaro [00:13:42]: I'm Rachel Amaro. I'm the admissions and academic advisor for the Department of Educational Leadership within the College of Education at Cal State Fullerton. I think that one of the main things has been reminding myself that I am one person and knowing what is in my control and what is not in my control. I think that's really hard in the profession in general. I think we all mostly are helpers, centered and ready for what my students need. And so I think that I can be re centered and ready for what my students need. And so I think that it's really helped me have an understanding of what it is I want to give to what I do and what I wanna get from what I do. I think that, again, the big takeaway for most people these days is what do I value about my time that's mine? And I think that I try to sort of encourage new staff members that I work with in this because I think a lot of them come in, again, wanting to go go go, which is great, but I also have to remind them, like, hey, like, you know, you have vacation days for a reason if you need it. And I feel like that's just something that's been really helpful to me to feel a little more like I have some balance to myself, and then it lends it to the work that I do. Christine Wilson [00:16:23]: I'm Christine Wilson. I am in student affairs at UCLA. I have two roles. 1 is as the executive director for academic partnerships and the other is the program director for our masters in student affairs program. There's been a tremendous amount of uncertainty because of the pandemic, but I think everyone has uncertainty in their career because you don't know what's next or how that's gonna happen. And my strategy has been to embrace uncertainty because if you don't, you'll be unhappy and to take opportunities that come up in order to grow and learn more about how the university works, not just student affairs, but how everything works together. And through taking on things I've been asked to do, I've sometimes been incredibly busy, but it has helped me be much more effective because I have worked in so many different areas of student affairs just temporarily leading a unit or being involved in a task force. Olivia Ruggieri [00:17:21]: Hi there. My name is Olivia Ruggieri. I'm the associate director of administration operations for Northeastern University Seattle campus. I grew up in Pennsylvania, went to 2013, but I've been working for the university since 2018. I would say just tapping into the network of professionals around me, having other folks review my work, and if I'm nervous about something, making sure that I'm not the only person, like, putting that message out into the world. And a lot of that came into place in during COVID 19 where we to be really clear with our messaging. Of course, there's a lot of uncertainty, and we wanted to make sure that our students got the right information the first time. Because things were changing so rapidly, we couldn't risk, like, confusion in the day to Christle Foster [00:18:11]: day. Hi. My name is Christle Foster, and I'm from Chesapeake College located on the Eastern Shore of Maryland in Wymeals. Working during the pandemic was definitely some uncertainty, especially when we had to switch from being face to face to online. And in my role as an executive director of Trio Programs, it was especially difficult to recruit students online because many of them became disengaged. So definitely, that helped me to learn how to be adaptive as well as how to be responsive to change because that was a lot of change very quickly. We got notice, like, a couple of days that we were shutting down and I had to switch gears and help my staff switch gears in that time of uncertainty. Nathalie Waite Brown [00:18:49]: My name is Nathalie Waite Brown. I am the assistant dean of students and director for graduate student life at Stevens Institute of Technology located in Hoboken, New Jersey. I think what I've used that it's been the most successful is pause and then practice. Being able to take a a moment just to stop and think about what isn't working and what I want to work, and then putting those things into practice, and that may mean reconnecting with my mentor. It may mean taking a class. It may be connecting with students, but really just taking a moment to pause and reflect to be able to move forward and put what I need into practice. Dae'lyn Do [00:19:27]: My name is Dae'lyn Do. I use sheher pronouns, and I am the associate director for the Women in Science and Engineering Residence program at the University of Michigan, and I am coming into the position of the WISA KC co chair. For me, personally, I feel like relying on my people to get me through kind of the when I have questions about things or come across challenges, I just reach out to my colleagues or my mentors and help process through things. I think all of us have to work together in this field to really rely on each other to try to get through those challenges together and utilize each other's experiences and knowledge and just keep sharing that with each other. Natalie DeRosa [00:20:09]: So my name is Natalie DeRosa, and I'm from Lehigh Carbon Community College in Schnecksville, Pennsylvania. So I'll start by saying that I'm a young professional. I think the key is to keep calm, and I'm still learning, and that's why I'm here. That's why I'm at NASPA, is to learn how to do that and do it gracefully. Dan Volchek [00:20:38]: Dan Volchek, assistant dean of student success at Harvard Griffin Grad School of Arts and Sciences. In embracing uncertainty, I've looked at what other schools do and read publications about that and that has helped me manage the uncertainty that I faced during my career of which have been a number of pieces. But the biggest thing I think the strategy I've used is networking with people, utilizing my connections in NASPA to help me get through the uncertainty that I faced in my career and my professional journey. Vaughn Calhoun [00:21:12]: Vaughn Calhoun, Seton Hall University, hehim. Yeah. I think for me, really, it's just pausing and making sure that you can understand the the context of of what's happened to the best of your abilities and knowing that things can change, and they probably will change, but also knowing that you can only control the controllable. And for me, it's attitude and effort. And it's one thing I always share with my staff is we can control what we can control. Those things we can't control, we shouldn't spend too much time thinking about it and just do what we can. Darlene Robinson [00:21:43]: My name is Darlene Robinson. I'm the RISE gen 1 director for Seton Hall University. Some of the strategies that I've employed to embrace uncertainty during my career is more so looking inward, sitting with certain questions, ideas, and things that I, as a person, would like to have in a career, and just figuring out how that how what I have and what I need can impact those around me and best service students or coworkers that I come in contact with, and asking questions of those people as well to know what it is that they need and how I can provide it. Miguel Angel Hernandez [00:22:21]: Hello. My name is Miguel Angel Hernandez. I am the associate vice president and dean of students at San Francisco State University. I think one of the things that I do related to strategies is really ground myself and center myself in the idea and concept that a greater power is at work, that nothing whatever situation comes. I think the second piece that's important about that that brings me a lot of confidence is that I don't have to navigate uncertainty alone. Here at NASPA is a reminder that we are a part of an amazing professional association. Through relationship and thinking with partners and coming up with strategies or responses to the critical issues that are facing our profession today, I do believe that we are able to emerge better than we were yesterday. And so when I think about uncertainty, what brings me comfort is that I am only a text message, phone call, social media post away from an amazing network of thought partners, and that has guided me and continues to guide me. I think in terms of how this has positively impacted my professional journey is that it allows me not to feel like I have to know everything or be over prepared or have every aspect of a job description or an invitation under my belt because again, we are not in this alone. Together, we thrive. David Chao [00:23:47]: Hello. My name is David Chow. My pronouns are hehim. I serve as the director of IT for student affairs at the University of Pittsburgh, and I'm also the chair of the technology knowledge community. I think I spent a lot of time trying to plan ahead and anticipate. I think planning, while you can't plan for everything, it can certainly help and to help minimize variability whenever possible. It's just helped to mitigate that. But it's not always easy. And, unfortunately, as we just came off the pandemic, there are times when we just don't have a plan and we have to go with it, but I think planning in general still builds up a habit that is helpful even in times of uncertainty. Melinda Stoops [00:24:20]: Hi. I am Melinda Stoops. I serve as the associate vice president for student health and wellness at Boston College. In looking at my career in student affairs, which has been over 20 years at this point, there have certainly been many points of uncertainty. And even though I've employed different strategies at different points in times and in different situations, I really think the one constant point for me has really been connecting with others and opening up, even if just to one person, about something I'm dealing with where I feel uncertain. There's nothing better than having someone listen to you and support you, and I so much value my network both within student affairs and outside of student affairs. And I feel like regardless of the situation, that's always been something really helpful for me is to feel like someone's there supporting me even if they don't have the answers per se, but that I just have someone who is in my corner and cheering me on. And sometimes they provide great guidance as well. Derek Grubb [00:25:20]: Derek Grubb, Dean of Enrollment Management for Red Rocks Community College in Colorado. Biggest strategy I really just employ is strength in the knowledge of others. I've always believed building a team that has unique strengths, can lean on each other, and so you're able to be more agile and reflecting and promoting those strengths in each person. Matt Imboden [00:25:41]: My name is Matt Imboden. I use the hehim pronouns. I serve as the chief student services officer in the School of Business at Wake Forest University in North Carolina. And, for the past few years, I've also been chairing the administrators and graduate and professional student services knowledge community for NASPA. So I think I've found that during times of uncertainty, it's taken me a few knee scrapes along the way. But I think I've learned that at that time is kinda when your motivating values are kinda the clearest, and they sort of help to clarify things for you, renew your focus. And so during times of uncertainty or stress or strain, as I kinda come back to the things that one, got me engaged in the work I do in the 1st place. I mean, that, like, truly motivate you without kinda being distracted by all the tasks and initiatives and ideas that tend to pile up, but kind of focus on our students, what excites us about working for and with them, but then also increasingly to try to be a good leader for other staff and faculty colleagues to make a difference at our institutions. Evette Castillo Clark [00:26:39]: Evette Castillo Clark, vice president for student life and dean of students at Lewis and Clark College, Portland, Oregon. I employ a strategy of being an iterative thinker. So sometimes what that means is working with your team, working with your staff to pilot things or think through things and outcomes or problems to a solution, throw it on the wall, see if it works, and it's okay if there's mistakes or if it's okay if it didn't work. You regroup, and you think through and toy through the uncertainty and the problem again. So I think one of the soft skills that it is really becoming the skills is really being flexible with your thinking, being understanding that sometimes that first go around, it's not gonna work, but you retool and you regroup and you go at it again, and you might actually have to convene different stakeholders to actually help you with the problem to address the uncertainty again. Madeline Frisk [00:27:33]: Hello. My name is Madeline Frisk. I work at Portland State University. I'm the coordinator of student government relations and advisor to Greek life. So I work with our student government, all of the committees and groups within that, as well as 4 strong and mighty small Greek life groups as well. I would say being a retired navy brat, navigating uncertainty was kinda a part of the career, we'll say. Navigating, moving every 3 years, I got pretty used to adapting, being the new kid, and I think that served me well now in the student affairs profession with all the ups and downs we can navigate with our career. Gene Zdziarski [00:28:08]: This is Gene Zdziarski. I'm vice president for student affairs at DePaul University. I think the biggest thing when there's times of uncertainty and questioning is you try to do your homework, you try to learn more about the situation, and I think what I found to be most helpful is utilizing my professional network, reaching out to my colleagues in the profession, getting their perspective, hearing what they've thought. This is clearly one of the places that, at least for me, NASPA has served as my professional home, and the people that I interact are really that support network that I use throughout my career to help guide me and make decisions not only about what's happening on my campus and how to better serve students, but also, how I might look at next steps or where my professional journey is going to go. Lyza Liriano [00:28:54]: Hello. My name is Lyza Liriano. I currently serve as an area coordinator at DePaul University in Housing and Residence Life. Originally, I am from Brooklyn, New York. I think that as there has been a lot of uncertainty within higher ed, especially post pandemic, I remember being a grad student not knowing if the program would continue in terms of my grad assistantship in housing and being very nervous about, is this the career that I wanna go to, even though it was something that I really love. I think what I started doing then and what I continue to do now is really just tapping in on my network, and really just having those people that I can go to to provide me with hope. So a lot of my old directors, old supervisors, and assistant directors have been really just a sounding board for me, providing words of encouragement and really just also finding people outside of higher education that I can just lean on when I need someone to talk work with that don't necessarily know what I'm talking about when I'm talking about work. Jackie Cetera [00:29:54]: Jackie Cetera. I use sheher pronouns, and I serve as the director of residential education at Bucknell University in Pennsylvania. I would say that mentoring has been really impactful for me. Having different mentors throughout my career to help me through whatever my day to day or just life throws my way has really helped me. For individuals to provide the time and the space to talk through situations has really had a positive impact on me and has gotten me heavily Lisa Landreman [00:30:36]: My name is Lisa Landreman. I'm the vice president for student affairs at Willamette University in Salem, Oregon. So I would say how I've prepared myself and established for uncertainty, maintaining flexibility and humility, I think I would start with and making sure that I'm able to be calm, cool, collected, that I am taking care of my own well-being. It starts there. And so having good balance, having good support, having my network in place for when things get hard. So when I'm can be centered and prepared, I'm better able to handle the uncertainty and the anxiousness and the crisis that comes. I think it has helped me be a stronger leader when I can model calmness and that I am not rattled with the ebb and flow of whether it's the world or our campus or student issues. I think being well read and well versed in issues in the field, so professional conferences, professional connections, institutes, networks has really helped me stay grounded in new ideas, creative solutions, best practice, collaboration. Lisa Landreman [00:31:42]: And so I feel like I have kept my toolkit and my skills honed. You know, that isn't just I get my master's degree and get my PhD and I'm done. That it is I am constantly looking for where do I need to learn more and who could I learn it from or where could I learn that. So I feel like even if I don't know something in the moment, I know who I could connect with, where to go, who might have it, what resource do I need to brush up on. I think both those personal qualities of being okay with me and then being well versed, but then also knowing that it's okay that we don't know in the instant how to respond, that to take a moment to find the answer, to listen to solutions. Also, I would say hiring a really strong team around me and then modeling for them to be that we are a learning organization, so so that we're gonna learn together, that we create opportunities in our weekly meetings or in our retreats and things, that we are I am modeling that kind of learning. We read articles together. We present to one another that we share learnings on a regular basis. And so that has served me to both cultivate stronger professionals in my organization, also motivation and enthusiasm about learning new things, and also just it has allowed us to be a team in these uncertain times. Right? That we can work together, that we might make some mistakes along the way, but we can quickly recover because we're a learning organization. Jackie Yun [00:33:03]: Hi. I'm Jackie Yun. I take the she series, and I serve as the executive director of the Harvard Griffin GSAS Student Center. I think that sometimes with uncertainty comes opportunity, and so some of the pivots in my career have actually turned out to be excellent silver linings and opportunities to specialize or to pivot, go to a different type of institution, work with different type of student, and so I've tried to see those as opportunities to learn. I think creating a learning mindset and just seeing everything as an opportunity to expand what we know keeps it interesting too. Leanna Fenneberg [00:33:37]: Hello. This is Leanna Feneberg. I'm the incoming chief student affairs officer at Duquesne University. I have had the experience of positions being eliminated and having to start a national job search and relocate with my family. And while those have been troubling times, I see them as wonderful opportunities to reflect on who I am and what I value and what I want in my next position and have always appreciated when one door closes, another one opens and seeing the opportunities that lie ahead. Jake Murphy [00:34:10]: Jake Murphy, I'm the director of prospective students services at OSU Institute of Technology, and I am over all recruitment and retention efforts at the university. So probably the biggest thing that I have put in place has been growth mindset. That's been a big one to be able to make sure that I am doing the best that I can and make sure that my team is in top form but also making sure that they look towards their professional goals because it is for recruitment, it's a stepping stone for a lot of people. Larry Pakowski [00:34:39]: Larry Pakolski. I'm the vice president for student engagement, inclusion, and success at Aims Community College in Greeley, Colorado. I think the biggest thing is looking at kind of what students need and and their voice in the equation, and then letting that be the north star, like students first always. And then we get into the budget and what's possible and how soon can we do that by really kind of keeping that north star of students first. Jillaine Zenkelberger [00:35:02]: Hi. I'm Dr. Jillaine Zenkelberger. I am the program coordinator over at Graduate Student Life at the University of Notre Dame. My professional career has been, even though somewhat short still has been kinda all over the place. I started as a social worker in foster care and now I'm here in grad services and I think uncertainty is just for me I utilize my uncertainty in my career path. I try to frame it as a benefit because I have a really diverse background with social work in my background, psychology, and really utilizing these skills to serve the community that I'm in now which is grad students. Also, my own journey as a grad student has really affected the way I work and how I interact with my students. Kristen Merchant [00:35:48]: Hi, everyone. I'm Kristen Merchant. I am from Rose Hulman Institute of Technology. I am the associate director of the Union and Student Activities Office there and also the director of our lead programs. Some strategies that I have employed to embrace uncertainty is I always like to come to everything with a plan. I always say plan for anything that could possibly happen, but then also being flexible enough to pivot for my Friends fans and be able to kind of adjust to the various situations. Joe Lizza [00:36:18]: My name is Dr. Joe Lizza. I'm the director of the Chamberlain Student Center and Campus Activities at Rowan University in New Jersey. I think early on, I tried to kinda shape some of the work that I do in really in my interests. So I really find stuff that I have true interest and then try to kinda shape that position or shape that professional development opportunity to kinda really be 100% fully engaged. And I've also always been open to opportunity even when it maybe there was uncertainty. So in the idea of not knowing what possibly I might do or my next step, I always kind of rose to the idea that, hey, let me try this new opportunity out. What's the worst that could happen? And it's ultimately kinda worked out for me. Joshua Allred [00:37:03]: My name is Joshua Allred. I work at Louisiana State University in the College of Agriculture as their manager of student services. I think when I think about uncertainty, I try to find in any job that I apply for or when I choose to stay where I'm at. Most recently, it's all been about the people that I work with. And so if I have strong leadership and I feel really comfortable with that leadership, that uncertainty feels a little bit more easy to navigate because I feel a lot of strength in that leadership. Kelley O'Neal [00:37:30]: Hello. Kelley O'Neal. I am at Texas A&M University, and I am the executive director of the Marylin Kent Burns Student Success Center. So one of the things I continue to do is try to be innovative and think what's next? What more can I do to support students and support student success? I don't wanna come in and do the same programs over and over again. I want to do my best to collaborate, whether it's with my partners in academic affairs or my partners in student affairs. But whenever uncertainty comes, then that says, how do I make sure that students are successful? Because in uncertainty, they wanna make sure that what you're doing is supporting student success. So that's what I do. Kelley O'Neal [00:38:19]: I would say recently, the strategies that I've employed is really falling to networking and mentorship. In early career, I don't think I valued those two pieces as much as I do in my later stages of my career, and finding mentors that can help me shape my career trajectory for the last part of my career, and taking advantage of things like the Institute For Aspiring VP's here at NASPA, as well as other maybe smaller regional conferences and conferences within the graduate school community to help create that next plan for my career, but definitely mentoring and networking. Katie Caponera [00:39:03]: I'm Katie Caponera, director of student life at Harvard Divinity School. I think the biggest approach to approaching uncertainty has just been to remain open to new ideas and new possibilities and never get too attached or set into what's traditional or what's always this is how we've always done it. That can be a challenge at a place that is as old and has as much history as Harvard and one of its affiliates, But being one of the smaller schools at Harvard, we've we have the ability to try some new approaches and some new directions with a little bit more fluidity given that we're kind of in the corner and small, but just not not being precious about how things have been done in the past, but really engaging, you know, what ideas the students are bringing to us because they're the best indicators of what they need on campus. Kathy Dilks [00:39:58]: My name is Kathy Dilks, and I am the director of graduate student and post doctoral affairs at the Icahn School of Medicine, the Graduate School of Biomedical Sciences. I think the strategy that I always employ is staying connected with my colleagues and being open and honest with my peers. I rely on the people around me to help me navigate certain waters and certain uncertainties, and I rely on other people to help me gain valuable insight. Julie Payne Kirchmeier [00:40:30]: Julie Payne Kirchmeier, vice president for student success for the University of Indiana University. It's not really a system. It's a multi campus university, but we can say Indiana University System if that's easier for folks to kind of place the role. When I think about strategies employed to embrace uncertainty, you know, this may sound a little bit trite, maybe not. I just constantly important because, you know, there are elements of ethics and integrity that are woven into the how, but there are multiple ways to get there. And so when it feels uncertain or it feels strange, if I can go back to what it is at my core or as an organization, the mission or the purpose, I think it really helps to ground you and then you can move forward through that uncertainty. Dr. Jill Creighton [00:41:17]: This has been an episode of Student Affairs Voices from the Field, a podcast brought to you by NASPA. This show continues to be possible because you choose to listen to us. We are so grateful for your subscriptions and your downloads and your engagement with the content. If you'd like to reach the show, please email us at sa voices at naspa.org or find me on LinkedIn by searching for doctor Jill L. Creighton. We always welcome your feedback and your topic and guest suggestions. We'd love it if you take a moment to tell a colleague about the show and give us a 5 star rating on Apple Podcasts or wherever you're listening now. It really does help other student affairs professionals find the show and helps raise the show's profile within the larger podcasting community. Dr. Jill Creighton [00:41:58]: This episode was produced and hosted by doctor Jill Creighton, that's me, produced and audio engineered by doctor Chris Lewis. Special thanks to the University of Michigan Flint for your support as we create this project. Catch you next time.

covid-19 new york university california friends success business school education los angeles technology college phd navigating colorado michigan office seattle toronto north carolina new jersey embracing medicine arts oregon pennsylvania alabama greek field harvard portland maryland missouri union voices pittsburgh southern california uncertainty columbia ucla notre dame housing mentorship transparency agriculture moving forward salem sciences professionals montgomery growth mindset pivoting ohio state university indiana university boston college adaptability graduate schools george mason university washington university florida state university northeastern university community college rice university saint louis finding success educational leadership depaul university northeastern versatility women in science louisiana state university san francisco state university wake forest university professional growth portland state university hoboken texas a m university student affairs biomedical sciences harvard divinity school seton hall university icahn school greeley duquesne university cal state fullerton eastern shore embracing uncertainty bucknell university student services rowan university chris lewis career strategies capella university stevens institute dae enrollment management clark college willamette university alabama state university residence life david chao coupa assistant provost i o psychology rose hulman institute michigan flint naspa campus activities stephen rice christine wilson david chow jake murphy transcript dr red rocks community college student activities office
The INDUStry Show
The INDUStry Show w Chandar Pattabhiram

The INDUStry Show

Play Episode Listen Later Mar 9, 2024 21:31


Chandar Pattabhiram is the Board of Directors for: Donnelley Financial Solutions (NYSE:DFIN), Blueshift & Osaat.org - a non-profit transforming education in rural India. Chandar has previously been a CMO at Coupa and Marketo, and VP of Marketing at IBM Cast Iron. He was the former Strategic Advisor to Gainsight and Freshworks. He is LinkedIn Top 5 CMOs to follow for thought-leadership. --- Support this podcast: https://podcasters.spotify.com/pod/show/theindustryshow/support

CERIAS Security Seminar Podcast
Sanket Naik, Modern Enterprise Cybersecurity: A CISO perspective

CERIAS Security Seminar Podcast

Play Episode Listen Later Feb 28, 2024 59:32


The frequency, materiality, and impact of cybersecurity incidents is at a level that the business world has never seen before. CISOs are at the forefront of this. The speaker has experience with developing cybersecurity products and managing IT infrastructure and security from startup to massive scale. The talk will go through the roles, responsibilities, rewards, and perils, of being a CISO in a modern enterprise software company in these turbulent times. We will explore some hard problems that need to be solved for the good guys to continue winning. About the speaker: Sanket Naik is the founder and CEO at Palosade, building modern AI-powered cyber threatintelligence solutions to defend companies from AI-weaponized adversaries. Heenjoys giving back to startups through investing and advisory roles.Before Palosade, he was the SVP of engineering for Coupa. In this role, he built the cloud and cybersecurity organization, over 12 years, from the ground up through an initial public offering followed by significant global growth. He has also held engineering roles at HP and Qualys.Sanket holds a BS in electronics engineering from the University of Mumbai and an MS inCS  from Purdue University with research at the multi-disciplinary CERIAS cybersecurity center.

Deal Talk
Scaling Up Procurement With AI with Michael Van Kuelen (Coupa, CPO)

Deal Talk

Play Episode Listen Later Jan 18, 2024 40:29


Want to use AI to scale your procurement team?--- Before you negotiate next, LISTEN to this! Welcome to Deal Talk, the show where you learn the art and science of deal-making.This episode puts YOU in the driver's seat for your next negotiation.Michael van Keulen (MVK) shares valuable insights and practical advice on how to scale your procurement function with AI.Learn more about MVK: www.linkedin.com/in/michaelvankeulen--- Hosted by Shane Ray Martin, the Founder & CEO of Mediation Table and seasoned negotiator passionate about helping you harness the power of effective communication using AI.Follow Shane and get free negotiation tips every week: linkedin.com/in/shaneraymartinPowered by: Pactum AI - world leader in autmonous negotiations

Making Sales Social Podcast
Natalie Benamou - Empowering Women in Leadership: From Digital Transformations to Blue Ocean Strategies

Making Sales Social Podcast

Play Episode Listen Later Jan 10, 2024 27:20


In this episode, Natalie Benamou offers valuable insights on a topic that will benefit many women in sales who are looking to advance in their careers. Join us as we discuss the journey of women in leadership and how to empower and thrive in that journey. Natalie will also talk about the Blue Ocean strategy, which harnesses the brilliance of female talents and helps companies stand out. Tune in now to learn more. Natalie Benamou is the Founder and Chief Growth Officer of HerCsuite®, a women's leadership network that aims to promote and support women at every stage of their careers. Natalie is also an accomplished speaker and moderator and has delivered engaging leadership programs to companies such as Coupa, Horizon, and the Healthcare Businesswomen's Association (HBA) National Conference, among others. Her guiding principle in life is best summed up by a quote from Maya Angelou: "People will forget what you said, they will forget what you did, but they will never forget how you made them feel." Learn more about Natalie by visiting her website and tuning in to her podcast. You can also follow and connect with her on LinkedIn or Twitter.

HSBC Business Editions – MENAT
Transforming Supply Chain Resilience: The Power of Virtual Cards

HSBC Business Editions – MENAT

Play Episode Listen Later Nov 20, 2023 12:02


In episode 2 of our three part series, HSBC and Coupa collaboratively explore the potential of virtual cards to revolutionize supply chain resilience and bolster support for smaller suppliers. David Brown from HSBC and Darren Blair from Coupa emphasize the significance of timely payments, highlighting how they can significantly enhance the cash flow of smaller suppliers, enabling them to make critical investments and ensure a robust supply chain. Virtual cards are showcased as efficient tools that streamline payment procedures, offer real-time visibility and reporting capabilities, fostering trust and nurturing stronger relationships between buyers and suppliers. As businesses increasingly recognize the value of supporting smaller suppliers, virtual cards emerge as a vital tool in creating a resilient, inclusive, and sustainable supply chain ecosystem. Join us. Hosted on Acast. See acast.com/privacy for more information.

Federal Tech Podcast: Listen and learn how successful companies get federal contracts

Kenny Rogers once had a popular song where he sand, “There's time enough for countin' when the dealin' is done.” Well, there was a lot of spending during Covid and now is the time to reflect on how we could have optimized that spend. In the studio today is Tom Voshell from Coupa.  He will bring a new perspective on how to efficiently allocate resources.  The focus is not on shopping for the best price; the emphasis is to admin that acquisition is a complex process and systems should be administered to make sure the spend is optimized.   The initial example he gave was the four billion dollars that is spend annually by the GSA on P cards.  When used properly, this spend can result in a 25% savings.  Combine that with properly administered points, this can allow an agency to have funds for much needed equipment or services.   Tom Voshell details the difference between a proactive and a reactive spend. In another example, if a person in Utah wanted to get landscaping, they may select a company.  Perhaps they did not know there was already in place a negotiated agreement between the federal government and a local landscaping company. There was no malice intended, but it is possible that the person making the decision had no idea about systems and procedures for getting a job done. Tom Voshell recommends an approach that is systematic and user friendly.  This is the way to optimize existing funds as well as leverage any benefits from using cards to purchase goods and services. Follow John Gilroy on Twitter @RayGilray Follow John Gilroy on LinkedIn  https://www.linkedin.com/in/john-gilroy/ Listen to past episodes of Federal Tech Podcast  www.federaltechpodcast.com      

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
369: The Long-Game: Connecting B2B Brand to B2B Revenue

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers

Play Episode Listen Later Nov 3, 2023 58:14


Over 90% of your buyers are not in-market today. So how do you make sure that you're at the top of their list whenever they decide it's time to buy?   Enter brand, the powerful component of every company looking to impact long-term growth and drive revenue. In this episode, we explore how CMOs are using brand as a strategic lever in their long-term revenue generation strategies, how they get brand buy-in across the org, and how they measure brand's impact on growth.   Learn why every brand moment is an acquisition moment in this conversation, guided by the exceptional Margaret Molloy of Siegel+Gale, our guest host, and our stellar lineup of CMOs: Kristin Russel of symplr Chandar Pattabhiram, Former of Coupa and Marketo  Rashmi Vittal, CMO of Productiv at the time of this interview  For full show notes and transcripts, visit https://renegade.com/podcasts/ To learn more about CMO Huddles, visit https://cmohuddles.com/

The Exit - Presented By Flippa
Exiting to Yahoo for $10M with Eric Marcoullier

The Exit - Presented By Flippa

Play Episode Listen Later Oct 30, 2023 34:34


This week on The Exit: Eric Marcoullier went through college wanting to be a DJ, but when he bought a copy of Wired magazine, a lightbulb went off for Eric, he knew that the internet was where he would make his money. Eric moved into online publishing and was part of the team to launch IGN, a video game and entertainment website which was where he was involved in his first big exit. They took the company public and then sold it for $650M to Rupert Murdoch's News Corp. From there, Eric went on to co-found MyBlogLog, a social network for the blogger community that was based in part on interactions facilitated by a popular web widget that members would install on their blog. After just two years, MyBlogLog was acquired by Yahoo for $10M. Discover what Eric has learnt from two big exits, and how he's helping other founders achieve their dream exits. Since dropping out of college in 1995, Eric Marcoullier has co-founded a number of companies. Some were successful, some not so much. They include IGN (IPO), MyBlogLog (acquired by Yahoo!), Gnip (acquired by Twitter) and OneTrueFan (acquired by BigDoor). Over the years, Eric has invested in and advised many early-stage startups, both through a software development shop he co-owned and mentoring at Techstars, beginning with the very first program in 2007. Those startups include CitizenNet (acquired by Condé Nast), Foodzie (acquired by Joyus), Intense Debate (acquired by Automattic), Pana (acquired by Coupa), Zemanta (acquired by Outbrain) and Zynga (IPO). Currently, Eric is coaching first- and second-time startup founders who haven't yet established product or market fit. Coaching Site - www.marcoullier.com Coaching Blog - www.ObviousStartupAdvice.com Monthly CEO Dinner - www.ThunderviewCEODinners.com Flippa's First Access: https://flippa.com/exit For a Free Flippa Business Valuation: https://flippa.com/the-exit-podcast/valuation?buy_sell=exitpodcast -- The Exit—Presented By Flippa: A 30-minute podcast featuring expert entrepreneurs who have been there and done it. The Exit talks to operators who have bought and sold a business. You'll learn how they did it, why they did it, and get exposure to the world of exits, a world occupied by a small few, but accessible to many. To listen to the podcast or get daily listing updates, click on flippa.com/the-exit-podcast/

HSBC Business Editions – MENAT
The Future of Digital Payments and Procurement

HSBC Business Editions – MENAT

Play Episode Listen Later Oct 23, 2023 10:23


Join HSBC and Coupa in part 1 of our 3-part podcast series discussing the transformation of the digital payments and procurement landscape. Episode 1, “The Future of Digital Payments and Procurement” features Darren Blair, Senior Director, Strategic Bank & Treasury Partnerships, Coupa and David Brown BSc(Hons), Senior Commercialisation Manager, Europe Corporate Cards, Global Payments Solutions , HSBC. The pair examine how businesses using virtual cards can set spending limits, control spending categories, track their business expenses in real-time, enabling better budget allocation and simplified overall reconciliation. Hosted on Acast. See acast.com/privacy for more information.

The Sure Shot Entrepreneur
US-India Startup Ecosystem is Booming

The Sure Shot Entrepreneur

Play Episode Listen Later Sep 12, 2023 31:33


Priya Ramachandran, founder and managing partner at Foster Ventures, recounts her remarkable odyssey from the tech world in India to her venture capital journey in the heart of Silicon Valley. She candidly discusses her evolution as a VC, starting as an angel investor, and passionately elaborates on the core values and principles that underpin the foundation of Foster Ventures. Priya also expresses her enthusiasm for the imminent surge of innovation poised to emerge from the dynamic cross-border US-India startup ecosystem.In this episode, you'll learn:[2:42] The advantages and responsibilities of angel investing[9:25] Key considerations when choosing an investor in the pre-seed to seed stage[14:27] The path to achieving startup success: crafting a precise problem statement, building with integrity, and maintaining agility during implementation.[18:58] Founder's dilemma: balancing speed with the importance of doing things right[27:19] Fostering a robust US-India startup ecosystem will take true community buildingThe non-profit organization that Priya is passionate about: SaaSBOOMiAbout Priya RamachandranPriya Priya Ramachandran is the Founder and Managing Partner of Foster Ventures. As an Operator and a GTM expert, Priya works with cross-border companies and helps entrepreneurs with product market fit, international market entry advice and introductions. Before starting Foster Ventures, Priya was with BoldCap, BetterCloud, Coupa, Intel Security and LogiGear Corporation leading various strategic operational roles with a focus on Product Strategy, Customer Strategy & Adoption and Customer Success. Priya is also an active mentor at SaaSBOOMi with a focus on enabling and empowering cross-border founders.About Foster VenturesFoster Ventures is a Silicon Valley-based early-stage venture capital firm with a focus on B2B Enterprise SaaS. As an operator-led VC, Foster works with early-stage startups, supporting founders building global products. Portfolio companies include vitrina, rocketlane, atomicwork, lyric, SimpliContract among others.Subscribe to our podcast and stay tuned for our next episode.

How CMOs Commit with Margaret Molloy
Connecting Brand to Revenue with Kristin Russel (symplr), Chandar Pattabhiram (Coupa), and Rashmi Vittal (Productiv)

How CMOs Commit with Margaret Molloy

Play Episode Listen Later Aug 14, 2023 51:16


Margaret Molloy is joined by Kristin Russel (CMO, symplr), Chandar Pattabhiram (CMO, Coupa), and Rashmi Vittal (Former CMO, (Productiv), for a conversation that explores connecting brand to revenue and how when brands and CMOs get it right, it has the potential to grow companies and careers.

The Procuretech Podcast: Digital Procurement, Unwrapped
Procuretech in Brazil & Latin America – Leo Calvacanti from Linkana

The Procuretech Podcast: Digital Procurement, Unwrapped

Play Episode Listen Later Aug 9, 2023 36:03


In this episode of the Procuretech Podcast, host James Meads welcomes Leo Cavalcanti, CEO and founder of Linkana, a vendor master data management startup from Brazil. The conversation revolves around the challenges and opportunities in the procurement and supply chain technology industry in Brazil and Latin America. Cavalcanti talks about the need for standardised supplier data management and explains how Linkana addresses this issue. Procuretech in Brazil & Latin America - Leo Cavalcanti from Linkana In this episode, the focus is on the growth and investment in procurement and supply chain technology in Brazil and Latin America. Leo Cavalcanti from Linkana confirms this growth and highlights the emergence of local solutions in Brazil's ecosystem. The Brazilian market, previously dominated by SAP Ariba, now faces competition from Coupa and GAP, indicating a promising future for procurement and supply chain tech in the region. Leo introduces his company, Linkana, specialising in supplier data management solutions with a focus on Latin America and Brazil. He discusses the limitations of current approaches to handling supplier data in procurement technology and shares Linkana's strategy to address these challenges. He also explores the unique obstacles and advantages faced by procurement tech in Latin America, drawing comparisons to the European and North American markets. Timestamps: [00:01:50] Introducing Leo Cavalcanti, CEO of Linkana. [00:03:22] Procurement technology in Brazil. [00:08:37] Slow adoption of procurement technology. [00:17:04] Localisation key for successful expansion. [00:20:23] Localisation is key for expansion. [00:25:31] Implementing procurement technology is challenging. [00:31:30] Future of procurement is data-driven. And that wraps up another episode of The Procuretech Podcast. Thanks to Leo for joining us today, and big thanks to you for listening. We'll be back at the same time next week, so see you there! If you want to learn more about our guests, Linkana, or Procurement Software, check out the useful links below. Stay in touch! Connect with Leo Cavalcanti on LinkedIn Check out Linkana online Sign up for the Procurement Software Newsletter Book an Intro Call and let's talk all things Digital Procurement! Connect with James on LinkedIn Follow Procurement Software's LinkedIn Page

Lenny's Podcast: Product | Growth | Career
Velocity over everything: How Ramp became the fastest-growing SaaS startup of all time | Geoff Charles (VP of Product)

Lenny's Podcast: Product | Growth | Career

Play Episode Listen Later Aug 6, 2023 76:56


Brought to you by Ezra—The leading full-body cancer screening company | Coda—Meet the evolution of docs | Attio—The powerful, flexible CRM for fast-growing startups—Geoff Charles is VP of Product at Ramp—the fastest-growing SaaS startup of all time, Fast Company's #1 Most Innovative Company in North America, and a company I believe we should all study for how they operate, execute, and hire. At Ramp, Geoff has led the product team from the early days, including the development and release of 60+ products and features in the past year alone. He has been building financial services for over a decade, and his interview in Lenny's Newsletter quickly became one of the most widely read newsletter issues of all time. In today's podcast, we will discuss:• How velocity is at the heart of Ramp's culture and success• How writing can unlock clarity, creativity, and rapid problem-solving• How to empower your product team through context sharing• How to practically approach problems from first principles• How Ramp approaches hiring in a unique way• Suggestions for breaking into the world of product managementListen now on Apple, Spotify, Google, Overcast, and YouTube.Find the transcript for this episode and all past episodes at: https://www.lennyspodcast.com/episodes/. Today's transcript will be live by 8 a.m. PT.Where to find Geoff Charles:• Twitter: https://twitter.com/geoffintech• LinkedIn: https://www.linkedin.com/in/geoffrey-charles/Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/In this episode, we cover:(00:00) Geoff's background(04:49) An overview of Ramp(06:20) The importance of velocity at Ramp(08:50) Single-threaded goals and how to keep teams away from distractions(13:20) Setting lofty goals(15:17) How Ramp empowers teams(17:37) How Geoff's management style has evolved at Ramp(19:55) The product design process at Ramp(21:19) Ramp's system for sharing feedback(23:07) How Ramp handles bug fixes (24:15) Advice for PMs who want to move faster(29:29) Why velocity and impact can help protect against burnout(32:33) Planning vs. doing(37:54) Ramp's strategy documents (40:55) Finding your unique positioning(42:46) OKRs(44:53) The importance of first-principle thinking(48:53) How to use writing to think through problems (51:46) How Geoff carves out time for deep work(54:05) How Geoff manages tasks and stays organized(57:15) Why other roles share the PM load at Ramp(1:00:30) PM responsibilities at Ramp(1:01:46) Identifying A+ talent(1:06:02) The skills Ramp looks for when hiring(1:07:33) Advice for people wanting to break into product management (1:10:37) Lightning roundReferenced:• How Ramp builds product: https://www.lennysnewsletter.com/p/how-ramp-builds-product• Bill: https://www.bill.com/• Expensify: https://www.expensify.com/• Concur: https://www.concur.com/• Coupa: https://www.coupa.com/• Nicole Forsgren on Lenny's Podcast: https://www.lennyspodcast.com/how-to-measure-and-improve-developer-productivity-nicole-forsgren-microsoft-research-github-goo/• Sheryl Sandberg on LinkedIn: https://www.linkedin.com/in/sheryl-sandberg-5126652/• Getting Things Done: https://www.amazon.com/Getting-Things-Done-Stress-Free-Productivity/dp/0143126563• When Breath Becomes Air: https://www.amazon.com/When-Breath-Becomes-Paul-Kalanithi/dp/081298840X• The Bear on Hulu: https://www.hulu.com/series/the-bear-05eb6a8e-90ed-4947-8c0b-e6536cbddd5f• Whoop: https://www.whoop.com/Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Explain it to me like I'm a 10 year old
Ep.54: "Do something you love," with Nancy Coupal, founder of Coupa Café

Explain it to me like I'm a 10 year old

Play Episode Listen Later Jun 5, 2023 18:03


In this episode, I interview Nancy Coupal, founder of Coupa Café. Nancy moved with her family from Venezuela to Palo Alto, and saw the need for an authentic, delicious café. Coupa has become a Palo Alto institution, with nine locations (and appearances in The Social Network, The Dropout and 60 Minutes). We discuss Nancy's story, what it takes to run a successful café and why Coupa is so iconic. I loved speaking with Nancy and hope you enjoy the episode.

The Procuretech Podcast: Digital Procurement, Unwrapped
Key criteria when choosing a provider – Ward Karson from Raindrop

The Procuretech Podcast: Digital Procurement, Unwrapped

Play Episode Listen Later May 17, 2023 29:47


In this episode of the Procuretech Podcast, host James Meads is joined by Ward Karson, Chief Operating Officer of Raindrop – an enterprise spend management suite based in California. They discuss the current trend for consolidation in the procurement tech space, what this means for the future, and how Raindrop plans to make some big waves. Disrupting with Accessible Solutions – Ward Karson from Raindrop In light of the recent shock acquisition of Coupa, more mergers and acquisitions are likely on the way. Against this backdrop, how is Raindrop looking to disrupt and challenge the big players in the full-suite game? 0:02:49 History and background on Raindrop. Raindrop has been around for four years, and Ward has over 30 years of experience as a procurement practitioner. Raindrop's aim is to create an enterprise Procure-to-Pay (P2P) solution to compete with legacy tech. 0:04:19 Acquisitions and their impact on procurement tech. . In the past few weeks we've seen the acquisitions of Coupa, UBS, Credit Suisse, and the Silicon Valley Bank. This is a very interesting time, where organizations that are struggling may get acquired and consumed. As a result, expect the entire P2P space to be changing in the coming years. 0:06:10 Discussing the disparity between CRM and SRM uptake. Even small startups have CRM systems, and this is testament to the changes happening in the industry. So why don't companies use supplier relationship management systems, despite the fact that it would make sense for them to do so? 0:07:35 Addressing  the growing SRM market and potential ERP acquisitions. 0:10:57 Predictions on the future of ERP. Ward draws on his experience working for Oracle and predicts that more traditional ERP providers are going to go out and acquire solutions, as opposed to developing them. 0:14:59 The true value of user-friendly solutions. Ease of use is incredibly important in any procurement tech solution. Not just from the perspective of accessibility. The real value is that it increases stakeholder adoption. 0:16:41 Exploring the pros and cons of legacy tech. Legacy tech in the P2P space doesn't exactly have a reputation for user-friendliness or accessibility. This is where there's space to disrupt. 0:22:11 Risk appetite and modular solutions. Modular solutions allow for fast strategic pivots and agile business practices. Monolithic legacy tech solutions can be so costly to implement that they present a serious risk to ROI. 0:23:48 The benefits of digitally native solutions. As Millennials rise to senior positions in the industry, it's unsurprising to hear that immediacy is becoming ever more valuable. Digitally native solutions represent the speed and ease that the market now demands. 0:24:49 Ward's advice for IT procurement managers: What to look for in a future-proof, modern procurement tech solution. And that wraps up another episode of the Procuretech Podcast! Thanks to Ward for sharing his insights with us today, and big thanks to you for listening. We'll be back at the same time next week, so see you there. If you want to learn more about Ward, Raindrop, or Procurement Software, check out the useful links below. Stay in touch! Connect with Ward on LinkedIn Check out com Sign up for the Procurement Software Newsletter Book an Intro Call and let's talk all things Digital Procurement! Connect with James on LinkedIn Follow Procurement...

Art of Procurement
582: Business Resilience for Short Term Agility and Long Term Growth w/ Yatin Anand and MVK

Art of Procurement

Play Episode Listen Later Apr 17, 2023 50:47


The combined challenges of the global economy and digital competition are very real for most executive leadership teams. While many of the decisions they must make are focused on short term agility and operational resilience, they can't allow themselves to lose sight of the investments required to fuel longer term growth. In this episode, based on an AOP Live session, Kelly Barner and Philip Ideson are joined by Yatin Anand, Principal and Procurement Leader at KPMG, and Michael van Keulen (“MVK”), Chief Procurement Officer at Coupa. They address how procurement can increase overall business resilience for the sake of short term agility and long term growth. Yatin and MVK answer questions about: How CEOs and leadership teams are approaching the challenges and opportunities they face today and the steps they are taking to prepare for the future Ways to enable companies to make better decisions across a range of strategic objectives by achieving better control over their spend  Where ESG targets fit into supply chain programs that are constantly being forced to emphasize risk and cost  

The Treasury Career Corner
The Next Stage of Technology in Treasury with Royston Da Costa

The Treasury Career Corner

Play Episode Listen Later Apr 4, 2023 29:49


Technology is an important part of everyday life. But few guests on this podcast embrace it more than Royston Da Costa. Royston, Assistant Treasurer at Ferguson Group, makes his second appearance on The Treasury Career Corner. He explains his roots in merchant banking, gives advice on using technology in treasury and explains how his work has changed since COVID. For a link to his 2019 appearance, click here. Royston joined Wolseley, now Ferguson Group, in April 2002, and managed the group's daily debt and cash requirements. In 2010, Royston drove the automation of treasury processes at Ferguson, leading to the implementation of their current treasury management system, a cloud-based solution by Coupa. He was promoted to Assistant Group Treasurer in 2016, and made responsible for the middle office, and in November 2019 assumed responsibility for the Front Office. He continues to drive forward the group's strategy on treasury technology. Royston previously worked at Sky, Gillette, PolyGram, Seagram, and Vivendi Universal. On the podcast we discussed… Royston's career updates Tech advancements since his last appearance What technology treasurers should look out for Adapting post-pandemic Why ESG is an important focus Making time for innovation Why young treasurers should stay open-minded You can connect with Royston on LinkedIn.Are you interested in pursuing a career within Treasury? Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move! If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here! If you're interested in learning more about the fundamental pillars of treasury, download my free Corporate Treasury eBook by clicking here!

Impact Pricing
The Secret to Selling Solutions, Not Just Product Features with Johnny Cheng

Impact Pricing

Play Episode Listen Later Mar 6, 2023 31:09


Johnny Cheng is the Senior Director of Pricing and Packaging at ClickUp. He was the Senior Director of Pricing and Packaging at Coupa Software, and has years of experience in Product Marketing through various companies. In this episode, Johnny shares his knowledge and experience on product marketing and product management as he educates us on the benefits of solution pricing, especially as to how a lens test helps on creating packages.   Why you have to checkout today's podcast: Find out what crucial perspective companies miss when pricing sits in finance Learn about the benefits of having solution pricing, as well as to how you can sell value instead of features Discover a packaging system that incredibly works, both for the customers and the company   “Go do the lens test. Even if your packaging is already set, I would go back and do that exercise. I feel like if you do it across different teams, you'll be very surprised at what you see.”  – Johnny Cheng   Topics Covered: 01:05 – How Johnny got into pricing 01:50 – Comparing the role of product management with product marketing 05:46 – Does pricing ever exist without packaging or are the two just so tightly connected? 08:33 – Johnny as a strong believer of having solution pricing 12:18 – Johnny vs. Mark on good, better, best 15:16 – The system Johnny uses to decide which features goes in which package 20:58 – Tips and tools that can help you sell value instead of features 26:56 – Salespeople discounting too much because they don't sell the value of the product 28:47 – Johnny's pricing advice 30:05 – Connect with Johnny   Key Takeaways: “I'm seeing more and more in product marketing just exactly to your point. It's more customer driven, it's more go-to market driven, it's more value driven. And so, if you sit in product management, every feature you release is the best feature ever, right? But product marketing really understands the value and how to apply to certain customers, what the use cases are, what the different profiles are and how you monetize that, and I feel like you kind of lose that lens sitting in the product management side.” – Johnny Cheng “Once you have kind of that product marketing angle, that's where the magic happens, right? Because that feature could be worth $1 to this one segment and $10 to this other segment. You would never know unless you actually go find out what their pain points are, find out what their needs are.” – Johnny Cheng   People / Resources Mentioned: ClickUp: https://clickup.com/ Marketo: https://business.adobe.com/products/marketo/adobe-marketo.html Gainsight: https://www.gainsight.com/ Coupa: https://www.coupa.com/ Selling Value: https://selling-value.com/ Zoom: https://zoom.us/   Connect with Johnny Cheng: LinkedIn: https://www.linkedin.com/in/jdcheng/ Email: jcheng@clickup.com   Connect with Mark Stiving: LinkedIn: https://www.linkedin.com/in/stiving/ Email: mailto:mark@impactpricing.com  

The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
20VC: Thoma Bravo's Orlando Bravo on Why Now is The New Normal, Why Every Company in the World is Worth its Future Cashflows, The Three Core Elements Thoma Bravo Need to See in Any Potential Deal & Orlando's Relationship to Risk, Wealth and Parentin

The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch

Play Episode Listen Later Feb 6, 2023 54:08


Orlando Bravo is a Founder and Managing Partner of Thoma Bravo. He led Thoma Bravo's early entry into software buyouts and built the firm into one of the top private equity firms in the world. Today, Orlando directs the firm's strategy and investment decisions. Orlando has overseen over 420 software acquisitions conducted by the firm, representing more than $235 billion in transaction value. Forbes named him "Wall Street's best dealmaker" in 2019, and he was dubbed "Private equity's king of SaaS" by the Financial Times in 2021. In Today's Episode with Orlando Bravo We Discuss: 1.) From Puerto Rico Roots to Wall Street's Best Dealmaker: How did Orlando come to co-found Thoma Bravo? What was that a-ha moment for him? Orlando mentioned 2 mentors that shaped how he thinks, who were they? What are his single biggest lessons from those mentors? What does Orlando know now that he wishes he had known when he started his career? Why does Orlando disagree with setting timelines in life? Why does it not help? 2.) The Secret to Success in Value Investing: What is good value investing today? What is it not? What three things does Orlando look for when doing a deal and acquiring a company? Why is every company in the world worth its future cash flows? How important is price today? How does Orlando reflect on his own price sensitivity? Many suggest Coupa and Anaplan were extremely expensive. How does Orlando respond and defend the prices he paid for companies in 2020-2022? 3.) WTF is Happening In Markets Today: How does Orlando reflect on where the market is today? Is this the new normal? How does Orlando expect the market to change over the next 12 months? Why does Orlando believe that the best companies win in the worst times? Is this the result of quantitative easing on behalf of central banks? Who is to blame? How does Orlando balance the mindset of his team between risk on and taking advantage of lower prices in market but also not catching a falling knife? 4.) Orlando Bravo: The Leader, Father and Husband: What is Orlando's biggest fear in investing? How has this changed over time? How does Orlando reflect on his own relationship to money today? How has that changed? What are Orlando's biggest parenting lessons from his mother? Why does Orlando believe that for most people, their late twenties are their toughest? How does Orlando instill the same drive and ambition in his children that he had, despite very different financial profiles growing up? How does Orlando maintain being at the top of his game in his profession but also being a great husband? What is the secret to a happy marriage? Items Mentioned in Today's Episode: Orlando's Fave Book: The Power of Now: A Guide to Spiritual Enlightenment

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
Tuesday Tips: Free Up Your Schedule for Better Work

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers

Play Episode Listen Later Dec 27, 2022 4:13


This is a Tuesday Tips episode where you will hear host Drew Neisser, CMOs, and other B2B experts share their hard-earned wisdom and fresh marketing insights in a bitesize format. Featuring: Carlos Carvajal of Q2, Melanie Marcus of Surescripts, Sue Holub of OnSolve, Oliver Nutt of General Dynamics, Chandar Pattabhiram of Coupa, Kristin Fornal of Brand pH LLC, and Michael O'Connell. To see the video versions, follow Drew Neisser on LinkedIn or visit our YouTube channel—The Renegade Marketing Hub! And if you're a B2B CMO, check out our thriving community: https://cmohuddles.com/​​

The Watson Weekly - Your Essential eCommerce Digest
December 26th, 2022: VF Corp CEO departs, Coupa to be taken private, Shein explores online marketplace, Amazon's lawsuit with European Union

The Watson Weekly - Your Essential eCommerce Digest

Play Episode Listen Later Dec 26, 2022 13:34


It's December 26th, 2022 and this is the Watson Weekly - Your Essential eCommerce Digest!Today on our show:VF Corp CEO Departs UnexpectedlyProcurement SaaS Leader Coupa To Be Taken Private by Thoma BravoFast-Fashion Giant Shein Exploring Online MarketplaceAmazon Settles Lawsuit with European UnionAnd the Investor Minute which contains 8 items this week from the world of venture capital, acquisitions, and IPOs.For more news from Rick, check out: https://www.rmwcommerce.com/ and https://www.linkedin.com/in/rickwatsonecommerce/ Today's episode is brought to you by Olive, a next generation logistics company serving premium fashion brands. Are your e-commerce logistics costs going through the roof? Olive is here to help. Olive offers brands and retailers over 50% off on return shipping expenses instantly while offering customers a sustainable, waste-free packaging and delivery experience. The solution is turnkey and no development work required. You simply download their Shopify app to get started. To learn more visit shopolive.com/watsonweekly. Save Money, save the planet.

All-In with Chamath, Jason, Sacks & Friedberg
E108: Doxing debate, Nuclear fusion breakthrough, state of the markets & more

All-In with Chamath, Jason, Sacks & Friedberg

Play Episode Listen Later Dec 16, 2022 89:24


(0:00) Jason's new gig! (1:05) Twitter's new privacy rules, notable suspension, doxing dynamics (20:48) Nuclear fusion breakthrough and geopolitical ramifications (42:58) Jason and Sacks's big night (51:11) State of the markets: Coupa acquired by Thoma Bravo, startups at all stages seeing heavy valuation reductions, what LPs are thinking (1:22:08) TV catch up, worst person in tech bracket Follow the besties: https://twitter.com/chamath https://linktr.ee/calacanis https://twitter.com/DavidSacks https://twitter.com/friedberg Follow the pod: https://twitter.com/theallinpod https://linktr.ee/allinpodcast Intro Music Credit: https://rb.gy/tppkzl https://twitter.com/yung_spielburg Intro Video Credit: https://twitter.com/TheZachEffect Referenced in the show: https://www.finextra.com/newsarticle/41483/checkoutcom-chalks-70-off-valuation https://twitter.com/Cernovich/status/1602457619431493634 https://twitter.com/elonmusk/status/1603190155107794944 https://en.wikipedia.org/wiki/National_Ignition_Facility https://www.ft.com/content/4b6f0fab-66ef-4e33-adec-cfc345589dc7 https://www.neimagazine.com/news/newsfusion-industry-survey-shows-significant-increase-in-private-investment-9860867 https://www.reuters.com/markets/deals/thoma-bravo-buy-coupa-software-615-billion-2022-12-12 https://www.finextra.com/newsarticle/41483/checkoutcom-chalks-70-off-valuation

Wall Street Breakfast
Wall Street Breakfast December 13: FTX's Sam Bankman-Fried Arrested in Bahamas

Wall Street Breakfast

Play Episode Listen Later Dec 13, 2022 8:14


FTX's (FTT-USD) Bankman-Fried arrested in Bahamas, country says. Has inflation peaked? What to watch in today's CPI report. IBM (IBM) and Rapidus join hands to build semiconductor technology and ecosystem in Japan.

Supply Chain Now Radio
Raising the Bar on Value: How Sourcing Can Respond in Dynamic Markets

Supply Chain Now Radio

Play Episode Listen Later Dec 13, 2022 60:47


As disruptive events persist, buying organizations must ensure that pricing, supply, and capacity remain stable across the supply chain. This requires sourcing teams to drive greater throughput and decision making under increased workload and event complexity, creating their toughest state of play in many years.Fortunately, sourcing leaders are uniquely positioned to create new sources of value by combating persistent market pressures and building resilience amidst volatility.In this episode, created in collaboration with a live Supply Chain Now audience, co-hosts Scott Luton and Greg White are joined by Ahmad Jiwani, Director, Product & Segment Marketing at Coupa, to discuss:• How sourcing and procurement professionals are being asked to lead during these challenging economic times• How a well-run strategic sourcing program can help companies build more agile supply chains• Ways that leading sourcing programs are leaning on optimization to keep costs low while also advancing ESG program goals such as reduced carbon emissionsAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyLSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- Supply Chain Planning: Growing your Process Maturity in 2023: https://bit.ly/3T9esEjThis episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/raising-bar-value-sourcing-respond-dynamic-markets-1047

The Investing Podcast
December 13, 2022 - Daily Market Briefing

The Investing Podcast

Play Episode Listen Later Dec 13, 2022 19:50


Ben, Andrew, and Tom discuss their view of the better than expected CPI data, the response to this data by the bond and equity markets, the takeaways from the global fund manager survey and the small business optimism survey, earnings data from Oracle, Thoma Bravo's acquisition of Coupa, and some commentary on the FTX circus.For information on how to join the Zoom calls live each morning at 8:30 EST, visit https://www.narwhalcapital.com/blog/daily-market-briefingsPlease see disclosures:https://www.narwhalcapital.com/disclosure

Closing Bell
Stocks Rally, Merger Monday & No Time To Buy 12/12/22

Closing Bell

Play Episode Listen Later Dec 12, 2022 42:49


Stocks surging on Wall Street and rebounding from the worst week since September. Investors bidding up stocks ahead of a key inflation reading and the latest Federal Reserve decision on interest rates. A trio of big mergers also giving the bulls momentum. Wells Fargo Investment Institute's Sameer Samana isn't a believer in today's rally. He lays out the case for staying bearish and why this is no time to buy. Lazard CEO of Financial Advisory Peter Orszag explains why he thinks the Fed should pause its interest rate hikes. Plus, he discusses whether the acquisitions of Horizon Therapeutics, Coupa Software and Weber are signalling a big year for dealmaking in 2023. RBC Capital Markets' Rishi Jaluria discusses whether the $8B buyout of Coupa could signal more acquisitions in the struggling software industry. And Bitfury CEO Brian Brooks discusses Sam Bankman-Fried's testimony before Congress tomorrow over FTX's collapse and how lawmakers should regulate the crypto industry to ensure another failure doesn't happen.

TechCheck
Thoma Bravo Buys Coupa, Cowen Names Netflix Top Large-Cap Pick & Finding Fintech Plays for 2023 12/12/22

TechCheck

Play Episode Listen Later Dec 12, 2022 42:43


Our anchors begin today's show with CNBC's Steve Liesman covering New York Fed data showing a decline in one-year inflation expectations, and Destination Wealth Management CEO and Founder Michael Yoshikami discusses M&A opportunities in tech. Then, Cowen analyst John Blackledge joins after naming Netflix his top large-cap pick for 2023, and CNBC's Kate Rooney looks at the latest in crypto as FTX Founder Sam Bankman-Fried gets set to testify tomorrow before the House Financial Services Committee. Later, Former Tesla Board Member Steve Westly discusses Elon Musk's Twitter takeover, and Mizuho Managing Director Dan Dolev outlines his top picks across fintech.

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers

This is a Tuesday Tips episode where you will hear host Drew Neisser, CMOs, and other B2B experts share their hard-earned wisdom and fresh marketing insights in a bitesize format. Featuring: Peter Finter of CyberGRX, Chandar Pattabhiram of Coupa, Christopher Willis of Acrolinx, and Jennifer Houston To see the video versions, follow Drew Neisser on LinkedIn or visit our YouTube channel—The Renegade Marketing Hub! And if you're a B2B CMO, check out our thriving community: https://cmohuddles.com/​​

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
Tuesday Tips: Enhancing Board Interactions

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers

Play Episode Listen Later Nov 22, 2022 4:15


This is a Tuesday Tips episode where you will hear host Drew Neisser, CMOs, and other B2B experts share their hard-earned wisdom and fresh marketing insights in a bitesize format. Featuring: Jamie Gier, Chandar Pattabhiram of Coupa, Jennifer Davis, Julie Feller of U.S. Legal Support, and Isabelle Papoulias of Mediafly To see the video versions, follow Drew Neisser on LinkedIn or visit our YouTube channel—The Renegade Marketing Hub! And if you're a B2B CMO, check out our thriving community: https://cmohuddles.com/​​

CFO Thought Leader
851: The Rudiments of Scale | Tony Tiscornia, CFO, Coupa

CFO Thought Leader

Play Episode Listen Later Nov 16, 2022 34:06


Few finance leaders have better revealed to us the career-transforming powers of IPOs than CFO Tony Tiscornia. Turn back the clock to 2015, and Tiscornia is the accounting-minded VP of finance for spend management software company Coupa. “I was really a controller—a business controller, but still a controller,” explains Tiscornia, who notes that his world began to change following the appointment of Todd Ford as CFO. Read More   Ford, a finance leader with a rich IPO resume, would join Coupa as CFO in June of 2015 and quickly begin to assemble an IPO-ready team. “When Todd first came to Coupa, he asked me what I wanted to do with my career, and I told him, ‘I want to be a CFO,'” recalls Tiscornia, who adds that Ford quickly tagged him for an investor relations role. Over the next 16 months, Tiscornia says, he learned all of what was required to achieve the milestones that led up to the company's October 2016 IPO. During its first day of trading, Coupa's shares would reach a high of more than $41, to more than double the $18 initial public offering price. “I think that a lot of people who go from pre-IPO to a big bang IPO like we did here at Coupa often focus on that day, but what sticks out to me was what began to happen on the next day,” comments Tiscornia, who observes that the post-IPO period at Coupa became an “eye-opener” for him with regard to understanding the resources that were then required to operate Coupa as a public company. “The bankers, consultants, and accountants had all gone away, and we were now expected to report on a quarterly basis—it wasn't just practice any longer,” remarks Tiscornia, who quickly found that his investor relations tour of duty had now positioned him along the front lines of the ongoing discussions with industry analysts and shareholders. “That role really became my bridge from controllership to CFO-type work,” comments Tiscornia, who first joined Coupa in 2012, when the company had fewer than 100 employees. Last year, Tiscornia was named CFO when his CFO mentor, Todd Ford, exited the office to be named Coupa president and CFO emeritus. –Jack Sweeney

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
Tuesday Tips: Improving the CMO-CRO Relationship

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers

Play Episode Listen Later Nov 1, 2022 4:33


This is a Tuesday Tips episode where you will hear host Drew Neisser, CMOs, and other B2B experts share their hard-earned wisdom and fresh marketing insights in a bitesize format. Featuring: Chandar Pattabhiram of Coupa, Katrina Klier, and Andy Paul author of "Sell Without Selling Out" To see the video versions, follow Drew Neisser on LinkedIn or visit our YouTube channel—The Renegade Marketing Hub! And if you're a B2B CMO, check out our thriving community: https://cmohuddles.com/​​

The Drill Down
Ep. 169: Coupa CEO Rob Bernshteyn, Chewy, Express, REX American Resources

The Drill Down

Play Episode Listen Later Sep 1, 2022 36:06


How Coupa CEO Rob Bernshteyn (COUP) plans to win new customers as well as recession-proof his massive cloud-based business spend management platform. How pet toy retailer Chewy (CHWY) plans to navigate the double headed challenge of inflation pressure and shifting consumer behavior. Is it possible for Express (EXPR) to course correct? Why is REX American Resources (REX) complaining so loudly about its business? The Drill Down with Cory Johnson offers a regular look at the business stories behind stocks on the move. Learn more about your ad choices. Visit megaphone.fm/adchoices