Podcasts about design pickle

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Best podcasts about design pickle

Latest podcast episodes about design pickle

Practical Founders Podcast
#125: Created the World's Largest Subscription Service for Creative Design – Russ Perry

Practical Founders Podcast

Play Episode Listen Later Jan 3, 2025 68:10


    Quote from Russ Perry, founder and CEO of Design Pickle “The game for practical SaaS founders really comes down to recognizing that there is a large market size for very boring niche companies. Finding that niche is the fastest path to success. Don't be afraid to be boring and specific.  “If I were to do Design Pickle all over again, I would have just picked a vertical niche, like we are the graphic design provider for feline mobile cutting trucks or something. There are easily 10,000 mobile pet grooming businesses in the United States, so probably just cat groomers. “We just went super broad when we started, and it's been fine, but it would have been easier for us to have focused on a niche. When you have such limited resources and time and money and capital, having that narrow niche makes it easier to maximize all those dollars and investments.” Links Russ Perry on LinkedIn Design Pickle on LinkedIn Design Pickle website Colorado River Partners Podcast Sponsor – Full Scale This week's podcast is sponsored by Full Scale, one of the fastest-growing software development companies in any region. Full Scale vets, employs, and supports over 300 professional developers, designers, and testers in the Philippines who can augment and extend your core dev team. Learn more at fullscale.io. The Practical Founders Podcast Tune into the Practical Founders Podcast for weekly in-depth interviews with founders who have built valuable software companies without big funding. Subscribe to the Practical Founders Podcast using your favorite podcast app or view on our YouTube channel. Get the weekly Practical Founders newsletter and podcast updates at practicalfounders.com/newsletter.

Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold

In this episode of Do This, Not That, host Jay Schwedelson interviews Russ Perry, CEO and founder of Design Pickle, about applied creativity and innovative approaches to problem-solving in business and personal life. They discuss how to incorporate creativity into various aspects of life, practical examples, and the importance of balancing professional expertise with encouraging creativity in others.=================================================================Best Moments:(01:32) Russ Perry's journey to founding Design Pickle(04:46) The concept of "piggyback design" and its application in business(08:10) Applied creativity and its importance in various aspects of life(11:29) Practical examples of applied creativity, including the "Sabbath box" experiment(14:38) Implementing creativity on a quarterly basis in different life areas(16:52) Balancing professional expertise with encouraging children's creativity(19:55) Resources for connecting with Russ Perry and learning more about applied creativity=================================================================Guest Bio:Russ Perry is the CEO and founder of Design Pickle, the world's largest subscription creative service. With over 2,000,000 designs delivered, Design Pickle has been featured on the Inc. 5000 list for several consecutive years. Russ is passionate about problem-solving and applying creativity to various aspects of life and business. He hosts the Jar of Genius podcast and is dedicated to helping businesses and individuals unlock their creative potential. A speaker, sci-fi and D&D enthusiast, Russ combines his expertise in people and technology to help leaders scale without losing their minds.=================================================================MASSIVE thank you to our Sponsor, Marigold!!Marigold is a relationship marketing platform designed to help you acquire new customers and turn them into superfans with their best-in-class loyalty solutions. Don't take my word for it though, American Airlines, Honeybaked Ham, Title Boxing, and Notre Dame University are also customers!Regardless of your size, check out Marigold today to get the solution you need to grow your business!Check out this free content from marigold that Jay has loved digesting, 5 Steps For Selecting The Right Email Marketing Platform.

Millionaire University
165. How to Create Recurring Revenue Through a Productized Service With Russ Perry

Millionaire University

Play Episode Listen Later Sep 6, 2024 56:18


Feeling burnt out by freelance gigs? Tired of inconsistent income and trading hours for dollars? In this episode, host Brien Gearin is joined by Russ Perry, founder of Design Pickle, a subscription-based graphic design service. Russ shares his journey from being a struggling creative agency owner to scaling Design Pickle into an eight-figure business. They dive into the challenges of running an agency, the importance of productizing services, and how consistent effort, clear processes, and leveraging global talent fueled his success. Russ offers key entrepreneurial insights on the power of coaching, staying focused, and solving problems creatively. This episode is packed with actionable advice for freelancers and business owners looking to scale! What we discuss with Russ: + Productizing Services: Turning a freelance model into a subscription-based business + From Burnout to Success: Russ' journey from agency owner to eight-figure business + Consistency Is Key: The importance of steady, focused effort + Global Talent: Leveraging international designers for scalability + Value of Coaching: Importance of mentorship and learning from experts + Decision Filters: Using decision-making criteria to stay focused + Recurring Revenue: Inspired by SaaS businesses for stable income + AI Integration: Using AI tools to streamline design processes + Scaling a Remote Team: Growing a global workforce of 700+ Thank you, Russ! Check out Design Pickle at DesignPickle.com. Listen to the Jar of Genius podcast. Connect with Russ on LinkedIn. Sign up for our FREE Business Course - over 300+ new business ideas, also includes the 7 Phases of a business, so you know where you are now and where you need to go next. You'll also get 7 of the most popular marketing strategies and 31 stay-on-track hacks that successful millionaires follow to grow and automate their businesses.  Go to https://www.millionaireuniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices

Jar of Genius
Rocking the Fitness World with Roger Martin of RockBox Fitness Franchise

Jar of Genius

Play Episode Listen Later May 2, 2024 46:56


In this episode of Jar of Genius, host Russ Perry is joined by Roger Martin, Co-Founder and CEO of the RockBox Fitness Franchise and beem Light Sauna. Together, they delve into Roger's inspiring journey from the pharmaceutical industry to entrepreneurship. Roger shares how his passion for health, fitness, and music led him to create a unique brand that combines the exhilaration of live music concerts with the excitement of working out. Additionally, he discusses the challenges and successes of running a fitness studio franchise during the COVID-19 pandemic, adapting by providing customized online nutrition plans and workouts for their members.

Jar of Genius
Jar of Genius Trailer

Jar of Genius

Play Episode Listen Later Apr 16, 2024 3:29


Welcome to the Jar of Genius podcast by Design Pickle. Hosted by Russ Perry, in each episode, we'll explore the minds and stories of innovative leaders and companies who have paved the way and are shaping the future for creative businesses around the world. Search for Jar of Genius on Apple Podcasts, Google Podcasts, Spotify, or your favorite podcast platform, and be sure to follow us to never miss an episode. And, of course, don't forget: creativity is your secret strategic weapon.

The Marketing Millennials
247 - How AI is Going to Change the Creative Process, with Russ Perry, CEO of Design Pickle

The Marketing Millennials

Play Episode Listen Later Apr 10, 2024 41:05


Did a bot write this or did a human? And does it really matter if you can't tell the difference? Discover how AI is revolutionizing the creative process and why you can't afford *not* to jump on the latest marketing bandwagon. Russ Perry, CEO of Design Pickle, joins me to chat about the role of AI in design. We break down the importance of understanding various digital advertising platforms before debunking the common fears that so many creatives in the industry have about AI taking over content. Learn why AI is more friend than foe, and how it can help enhance the creative process and empower designers to create impactful and effective designs. Plus, find out how Russ got into marketing and design and his insights on the future of the industry. How does he think internal leaders can be better at directing information to their designers? Don't miss this fascinating conversation on the intersection of AI and creativity.   Digital marketers, start working smarter with Wix Studio, THE web platform for agencies and enterprises.  After you deliver in record time, Wix Studio's built-ins, like automatic redirects, help sites stay optimized for long-term growth. Less repetition, more growth. Visit https://www.wix.com/studio for more information.   00:00:02 - Russ Perry Talks Marketing and Design 00:03:45 - AI's Impact on Creatives and Designers 00:10:52 - Importance of Understanding Digital Advertising 00:16:30 - Enhancing Creativity with AI Integration 00:21:58 - Human Designers Remain Essential in Evolving Industry 00:28:59 - Designing for Your Client's Client 00:35:38 - Let the Market Decide Your Audience 00:38:08 - Listen to Content Creators for Marketing Success   Follow Russ:  LInkedIn: https://www.linkedin.com/in/russperry/ Follow Aidan: LinkedIn: https://www.linkedin.com/in/aidanbrannigan/ Twitter: https://twitter.com/BranniganAidan TikTok: https://www.tiktok.com/@aidan_brannigan   Follow Daniel: YouTube: https://www.youtube.com/@themarketingmillennials/featured Twitter: https://www.twitter.com/Dmurr68 LinkedIn: https://www.linkedin.com/in/daniel-murray-marketing   Sign up for The Marketing Millennials newsletter:  www.workweek.com/brand/the-marketing-millennials   Daniel is a Workweek friend, working to produce amazing podcasts. To find out more, visit: www.workweek.com          

The Side Hustle Show
GH: Scaling Up a Service Business: From Idea to $400k in Monthly Recurring Revenue (in Under 3 Years)

The Side Hustle Show

Play Episode Listen Later Feb 22, 2024 46:50


Three years ago Design Pickle didn't exist. It wasn't even an idea in founder Russ Perry's head yet. That's why it seems crazy to me that today the unlimited graphic design service is doing $400k in monthly recurring revenue! Back in 2014, Russ was running a creative agency, but he started to hate everything about it. “I felt like I was in a prison of my own creation,” he said. By January 2015, he'd shut down his agency and started working as a freelancer. Not wanting to build a similar prison again, he sought out a different business model -- one with a simpler service offering that was designed to scale. From taking on a friend as his first client to now completing more than 800 design jobs a day, it's been an incredibly quick ascension and a great example of how to scale a service business. Tune in to hear how Russ grew his business from zero to $410k+ in monthly recurring revenue in less than 3 years. We cover his marketing strategies, his hiring best practices, and what Design Pickle does to keep customers coming back month after month. Full Show Notes: Scaling Up a Service Business: From Idea to $400k in Monthly Recurring Revenue (in Under 3 Years) New to the Show? Get your personalized money-making playlist here! Sponsors: Squarespace - Start building your professional website today! Factor — Get 50% off America's #1 ready-to-eat meal delivery service w/ code sidehustle50! Indeed – Start hiring NOW with a $75 sponsored job credit to upgrade your job post! My First Million — Explore new business ideas based on trends and opportunities in the market! Learn more about your ad choices. Visit megaphone.fm/adchoices

Jar of Genius
CreaTech | Episode 11 (Ft. Dan Martell, SAAS Academy)

Jar of Genius

Play Episode Listen Later Jan 5, 2024 34:56


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology! Today's guest is Dan Martell, Founder & CEO of SaaS Academy, the largest SaaS coaching program in the world. Aside from being a successful serial Entrepreneur, Dan is also an Investor, Coach and Author of the best selling book, Buy Back Your Time. In this episode, Dan spills the tea (er, pickle juice) on how the landscape for SaaS businesses like Design Pickle is changing, sharing his theories for how the size and makeup of today's SaaS businesses have evolved (and why), to the tools and creative thinking that have helped them scale and thrive in a apocalyptic (read: COVID) world. To follow Dan Martell, connect with him on LinkedIn: https://www.linkedin.com/in/dmartell

Jar of Genius
CreaTech | Episode 10 (Ft. Chris Ronzio, Trainual)

Jar of Genius

Play Episode Listen Later Dec 15, 2023 38:54


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology! Today's guest is Chris Ronzio, Founder & CEO of Trainual. Trainual helps companies like Design Pickle systemize the onboarding process.  Chris dives into the importance of mastering this fundamental practice within your business to maintain quality and consistency as it scales. In this episode, Chris and Russ talk about their favorite technology and tools that advance the way people work, as well as their shared mindset of cultivating innovation during their 20+ years of entrepreneurship.  To follow Chris Ronzio, connect with him on LinkedIn: https://www.linkedin.com/in/chrisronzio  

Jar of Genius
CreaTech Episode 9 | (Ft. Jason Fried, Basecamp)

Jar of Genius

Play Episode Listen Later Dec 1, 2023 32:46


On #CreaTech episode 9, Russ Perry, CEO & Founder of Design Pickle, is joined by Jason Fried, Founder & CEO at 37signals (makers of Basecamp and HEY). Jason is an OG in technology thought leadership, as well as a self-proclaimed non-serial entrepreneur and serial author. In this episode, Jason shares his hot takes on which roles AI will impact hardest, why not to chase trends (and be yourself), and how saying has changed his life and created success for him. To follow Jason Fried, connect with him on LinkedIn: https://www.linkedin.com/in/jason-fried

Jar of Genius
CreaTech Episode 8 | (Ft. Ryan Narod, MutinyHQ)

Jar of Genius

Play Episode Listen Later Nov 17, 2023 36:41


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology! Today's guest is Ryan Narod, Head of Marketing for MutinyHQ! As users of Mutiny's platform, Design Pickle's marketing team knows first-hand how powerful a conversion optimization tool like this can be. MutinyHQ leverages technology and creativity to create personalized web experiences.Listen in as Ryan and Russ talk about the vast possibilities of leveraging data (technology) with personalized experiences (creative design) in our ever-evolving landscape. To follow Ryan Narod, connect with him on LinkedIn:  linkedin.com/in/ryannarod

Private Capital Mastery
Success Stories: Entrepreneurs Who Mastered Private Capital with Russ Perry

Private Capital Mastery

Play Episode Listen Later Nov 7, 2023 24:34


On this episode of the Private Capital Mastery podcast, Brian Franco, interviews Russ Perry, the founder and CEO of Design Pickle. Russ shares his experiences with private capital, including a loan he received from a friend that helped him understand the potential of capital for business growth. He talks about the importance of intelligent capital, which not only provides funding but also offers strategic advice. Russ also highlights the necessity of having a clear plan for utilizing capital and the responsibility that accompanies it.   "Capital is an insurance policy for a big strategy and staying the course during tough times." - Russ Perry What you will learn: Using capital to accelerate outcomes  The pursuit of recurring revenue Exploring different types of capital The impact of equity investment on Design Pickle Learn more about Russ Perry by visiting: Website LinkedIn Learn more about Brian Franco by visiting: Facebook Email Me

Jar of Genius
CreaTech Episode 7 | (Ft. Gourav Pani, GoDaddy)

Jar of Genius

Play Episode Listen Later Oct 6, 2023 36:41


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology. If you leverage, make, or sell creativity or technology, you won't want to miss this monthly deep dive full of unfettered opinions from pros and spicy data-backed trends! In today's episode of #createch, @RussPerry is joined by @GoDaddy's Gourav Pani, the President of US Independents and former VP of Marketing Technology! The two creative technologists cover a wide range of current technology and marketing hot topics, including how GoDaddy's team set out to build full-fledged websites in under a minute (as if doing it in under 90 minutes was not impressive enough!), and what his team is working on now. To follow Gourav Pani, connect with him on LinkedIn: https://www.linkedin.com/in/gouravpani

Jar of Genius
CreaTech Episode 6 | (Ft. Erik Mansur, Ziflow)

Jar of Genius

Play Episode Listen Later Sep 22, 2023 39:37


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology! Today's guest is none other than a proven leader in the product marketing world! He was the VP of Product Marketing for Crayon and is currently the head of Product Marketing for Ziflow! We have the one, the only, we have Mr. Erik Mansur joining us on CreaTech!  Listen in as Erik and Russ go over the challenges of Product Marketing and how tools and strategies can help market both B2B and B2C customers in regards to products!  To follow Erik, connect with him on LinkedIn: https://www.linkedin.com/in/erikmansur

Jar of Genius
CreaTech Episode 5 | (Ft. Rob Morris, Design Pickle)

Jar of Genius

Play Episode Listen Later Sep 8, 2023 31:56


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology! Today's guest is none other than Design Pickle's very own VP of Creative Operations, Rob Morris! Rob has an extensive career that ranges from his time in the US Army as a Troop Fire Support Officer to companies like Sears Holdings Corporation, to Crate and Barrel, and eventually to Design Pickle itself! Listen in as Rob and Russ go over over topics like managing in-house creative teams to creative tools that revolutionizing the creative operations industry! To follow Rob, connect with him on LinkedIn: linkedin.com/in/robertmorris72

Jar of Genius
CreaTech Episode 4 | (Ft. Luke Miler, DCNY)

Jar of Genius

Play Episode Listen Later Aug 25, 2023 38:49


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology!! Luke has an extensive career of founding companies like DCNY, Daillly; and co-founding companies like Vivio World and Capricom Interactive! Luke brings well over twenty years of experience to the table in regards to entrepreneurship, business, and overcoming creativity blocks with the use of developing technology! Feel free to follow Luke on LinkedIn: linkedin.com/in/lukemiler

Jar of Genius
CreaTech Episode 3 | (Ft. Arjun Sahdev, Pictory)

Jar of Genius

Play Episode Listen Later Aug 11, 2023 41:45


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology! Today's guest is none other than the Head of Creative at Pictory himself, Arjun Sahdev! Arjun has well over a decade of experience in the creative industry as a creative lead, from companies like McCann Worldgroup to Portl, Arjun has vast knowledge in design and creativity.  Feel free to check out Pictory: https://pictory.ai  Make sure to follow Arjun, connect with him on LinkedIn: https://www.linkedin.com/in/aksahdev

Duct Tape Marketing
Revolutionizing Design with AI: Exploring the World of Generative Design

Duct Tape Marketing

Play Episode Listen Later Aug 3, 2023 25:38


In this episode of the Duct Tape Marketing Podcast, I interview Russ Perry. Russ, the founder and CEO of Design Pickle, is a seasoned creative leader, entrepreneur, author, and thought leader. As a former agency owner, Perry intimately understands the challenges associated with all aspects of creative work and has transformed the creative process through Design Pickle. More About Russ Perry: Design Pickle Connect with Russ on LinkedIn   Learn More About The Agency Intensive Certification: Learn more Take The Marketing Assessment: Marketingassessment.co  

The Digital Marketing Mentor
029: Communications, Communes, Colorado, and Coaches with John Doherty

The Digital Marketing Mentor

Play Episode Listen Later Aug 2, 2023 53:58 Transcription Available


John Doherty is the founder of Credo, an agency broker, and EditorNinja, a subscription-based professional editing services firm. He has traveled extensively and has currently found home in Colorado with his wife and daughter. In today's episode, he discusses tiered business relationships, mentorship, entrepreneurship, editing, and sales tactics.Episode Highlights: John Doherty got a degree in technical and scientific communications from James Madison University. He originally believed he wanted to diverge from his father's 30-year employer and older brother's alma mater and go to university out of state, but James Madison provided a great degree program. After graduating, he traveled, lived in Europe for a bit, and then returned to work his way up the East Coast. Forty-seven states, 20+ countries, three continents. John travels. He knows travel can open one's worldview and perspective. He and his wife and family now live in Denver, where they seem to have put down fairly deep roots. This doesn't stop them from going on trips and vacations often. To John, business relationships settle into tiers. Tier 1 is peers, many of whom follow different paths as we move through our careers; some grow with us. Tier 2 is for coaches. A coach is someone you pay for their business advice and guidance. They're often a couple of steps beyond you in business. Finally, Tier 3 is reserved for mentors. A mentor is someone many steps ahead of you in their career who advises on a more macro, meta-level. This is the type of person who, in a 10-minute conversation, can completely shift your paradigm around a question, challenge, or opportunity. EditorNinja is John's current business venture focus. They offer professional editing services on a subscription-based model, a strategy inspired by John's friend, the founder of Design Pickle. Many freelance editors they work with are in their first job out of an editing or master's program. John mentors them on professional career skills. He is not an editor. He's a writer, marketer, and salesperson who will not try to convince someone they need his services but will instead ask the right questions until the person convinces themselves if they're the right match for EditorNinja. Episode Links:LinkedInTwitterEditorNinjaWordPressSlackMoz.comCredoChris LemaFollow The Digital Marketing Mentor: Website and Blog: thedmmentor.com Instagram: @thedmmentor Linkedin: @thedmmentor YouTube: @thedmmentor Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family: Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations. ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business's digital marketing strategy.

Jar of Genius
CreaTech Episode 2 | (Ft. Julia McCoy, Content at Scale)

Jar of Genius

Play Episode Listen Later Jul 28, 2023 39:37


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology. If you leverage, make, or sell creativity or technology, you won't want to miss this monthly deep dive full of unfettered opinions from pros and spicy data-backed trends! Today's guest is none other than the President of Content at Scale herself, Julia McCoy! She is the author of 8 books, and also known as the Content Hacker and the Content Queen by ChatGPT! Content Hacker Feel free to follow Julia McCoy, connect with her on LinkedIn:: linkedin.com/in/juliaemccoy

Jar of Genius
CreaTech Episode 1 | (Ft. Karen Hite, Hite Digital)

Jar of Genius

Play Episode Listen Later Jul 14, 2023 40:42


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology! Today's guest is the Co-Founder of Hite Digital; an Experienced Salesforce Administrator with a demonstrated history of working in the marketing and advertising industry. Skilled in systems such as High Level, Hubspot, Ontraport, Vanilla Soft, and more! To follow Karen Hite, connect with her on LinkedIn: linkedin.com/in/karen-hite-43909336

Jar of Genius
Welcome To CreaTech! A Creativity & Technology Podcast!

Jar of Genius

Play Episode Listen Later Jul 7, 2023 2:07


Powered by Design Pickle, hosted by Russ Perry, this exciting, nerdy podcast shines a spotlight on the intersection of creativity and technology. If you leverage, make, or sell creativity or technology, you won't want to miss this monthly deep dive full of unfettered opinions from pros and spicy data-backed trends! For more information on upcoming episodes, show notes and future guests, follow us at: https://designpickle.com/createch/Also, in need of creative services? Design Pickle is YOUR creative easy button! Design Pickle is an on-demand creative services platform, enabling thousands of businesses around the world to scale their creative content.Powered by a global subscription workforce and custom-built technology, Design Pickle offers graphic design, custom illustrations, presentation design, and motion graphic services at a flat rate. To learn more about what you can create with Design Pickle, visit www.designpickle.com. Follow us on: • Facebook at https://www.facebook.com/designpickle • Twitter at https://twitter.com/designpickle • Instagram at https://www.instagram.com/designpickle

Entrebrewer
Ep #70: Importance of Focus & Niching Down w/Russ Perry

Entrebrewer

Play Episode Play 58 sec Highlight Listen Later Jun 29, 2023 35:53


Today we have another great episode lined up for you. My guest and I haven't officially met yet. We chatted back and forth via email to get this podcast scheduled. I've seen him speak in person at a few events, and very familiar with his company, but really excited to learn more about him and his journey today. His company has an incredible booth setup at conferences, that you won't be able to miss. My guest today is Russ Perry. Russ is the Founder & CEO of Design Pickle, which is the world's most successful flat-rate creative services agency. Under his leadership, Design Pickle has grown from 2 team members, to over 700 globally, completion millions of creative requests. Russ Perry is a creative leader, entrepreneur, author, and subject matter expert on "creative technology," currently serving as the CEO and founder of Design Pickle. He has helped hundreds of companies optimize their creative workflows by operationalizing technology and AI, making creative teams more efficient, effective, and scalable.With his deep understanding of the challenges of creative work as a former agency owner, Perry has transformed the creative process through Design Pickle. This subscription-based creative solution has empowered brands like Yahoo!, Impossible Foods, McGraw Hill, and Amazon to efficiently produce creative at scale, making Design Pickle the world's most successful flat-rate creative services company.Under Perry's uniquely unconventional leadership, Design Pickle has grown from two creative team members to over 700 globally. Since its 2015 inception, the company has completed more than 1.25 million creative requests and consistently ranks on Inc.'s 5000 Fastest Growing Companies. Perry's guiding principles have reimagined the intersection of creative services, technology, customer service, and innovation, driving Design Pickle's success.Connect with Russ:LinkedIn: https://www.linkedin.com/in/russperry/ Website: https://designpickle.com/ 

The Vertical Go-To-Market Podcast
Generative AI for Agencies: A Threat or An Ally w/ Russ Perry

The Vertical Go-To-Market Podcast

Play Episode Listen Later May 10, 2023 30:30


Is Generative AI a Threat or an Ally for Agencies? Join us for a special episode of the Vertical Go To Market Podcast featuring Russ Perry, CEO of Design Pickle, where we discuss effective strategies for agency owners to approach new tools such as generative AI and chat GPT. Our conversation explores how these tools can save time, improve efficiency, and add value for agencies. We also delve into the creative process and highlight how these tools can be used to craft specialized content for clients across various industries. We also touch on the potential legal implications of utilizing such tools, as well as the Wild West element that still exists in this space. You'll also hear about the inspiring origin story of Design Pickle and how Russ transformed from a failed agency owner to a successful CEO leading a thriving flat-rate subscription creative services company. Connect with Russ: https://www.linkedin.com/in/russperry/ Design Pickle: https://www.designpickle.com Here's a great blogging company with solid news on AI and ways to think about it: https://every.to/chain-of-thought

Duct Tape Marketing
Revolutionizing Design with AI: Exploring the World of Generative Design

Duct Tape Marketing

Play Episode Listen Later Feb 15, 2023 25:31


In this episode of the Duct Tape Marketing Podcast, I interview Russ Perry. Russ, the founder and CEO of Design Pickle, is a seasoned creative leader, entrepreneur, author, and thought leader. As a former agency owner, Perry intimately understands the challenges associated with all aspects of creative work and has transformed the creative process through Design Pickle. More About Russ Perry: Design Pickle Connect with Russ on LinkedIn Learn More About The Agency Intensive Certification: Learn more This episode of the Duct Tape Marketing Podcast is brought to you by the HubSpot Podcast Network.

HighLevel Spotlight Sessions
Selling Creativity With Russ Perry

HighLevel Spotlight Sessions

Play Episode Listen Later Dec 21, 2022 48:25


In this Spotlight Session, we talk with Russ Perry, Founder, Creator, & CEO of Design Pickle. They offer flat-rate graphic design plus a creative management platform at a crazy-affordable price! We discuss things like:

The Side Hustle Show
540: From Zero to 7-Figure ARR as a Digital Nomad

The Side Hustle Show

Play Episode Listen Later Nov 10, 2022 51:20


This week's guest began his side hustle with the goal of getting just 10 clients in 90 days. Four years later, he's now the proud owner of a 7-figure business! Justin Tan is a Side Hustle Show listener who was inspired by Russ Perry's story in Episode 248 of how he began Design Pickle. In 2014, Russ was running a creative agency when he started to hate everything about it. Not wanting to feel like a prisoner of his own creation, he sought out a new business model, one that offered reliable, affordable, and scalable creative work at a flat rate. Justin took inspiration from that model and applied it to video editing. And so, Video Husky was born. Justin's story is one of many examples of what can happen when you combine a demonstrable business model with a novel idea and an untapped market. Tune in to The Side Hustle Show interview to hear how: Justin found his first clients he scaled into a full-time business he made the ultimate decision to step away Full show notes

The Tropical MBA Podcast - Entrepreneurship, Travel, and Lifestyle
TMBA 661: The Rewards Of Challenging Assumptions

The Tropical MBA Podcast - Entrepreneurship, Travel, and Lifestyle

Play Episode Listen Later Aug 4, 2022 41:42


‘Rip, pivot and jam' is a recurring theme on this show. It's a way of overcoming the pressure of needing ‘the best business idea ever' by taking a model that's working elsewhere and applying it in another field. And that's exactly what today's guest Justin Tan did when he founded his productised video editing service Video Husky. Through his previous freelance career in Facebook advertizing, Justin had seen the growing importance of video creation as a marketing tool. And Russ Perry's unlimited graphic design offerings at ‘Design Pickle' inspired him to try that approach for clients who need regular video editing. Justin talks to Dan about the challenges and rewards of building, and recently ‘retiring' from Video Husky over a four year period: “The key thing is being able to accept when your assumptions are wrong, ideally quickly, and moving on from them versus - I would hold on to certain key assumptions for the longest time, even though they weren't true. And so what I found was really helpful was getting in front of a lot of customers”.

Marketing Mantra
Ep. #86 - 5 Best Link Building Strategies (That Anyone Can Use)

Marketing Mantra

Play Episode Listen Later Jul 13, 2022 12:50


Recently, I did a webinar for Serpzilla on the best link building practices. In the webinar, I shared 5 of my favorite link building strategies. The best part about these strategies is that anyone can use them to increase their site's authority and gain organic traction. On this episode, I share these 5 easy link building strategies so you can implement them for your own site. -=-=-=-=- Tools & resources discussed in this episode: [Blog Post] How to Get High Quality Backlinks (25 Proven Techniques) - https://www.99signals.com/high-quality-backlinks/ [Blog Post] How to Get High Quality Backlinks with Infographics (and Boost Your SEO) - https://www.99signals.com/high-quality-backlinks-infographics/ [Blog Post] 40 Infographic Submission Sites to Promote Your Infographic (and Get Backlinks) - https://www.99signals.com/infographic-submission-sites/ [Backlinko Guest Post] How to Get Backlinks With Guestographics - https://backlinko.com/how-to-get-backlinks Semrush: Sign up for a 30-day free trial of Semrush Pro: https://www.99signals.com/go/semrush-pro-offer/ Venngage - https://venngage.com/ Design Pickle - https://designpickle.com/ -=-=-=-=- BONUS RESOURCES + FREE DOWNLOADS If you're a fan of the podcast, here are some FREE online marketing resources from my blog, 99signals, to help you level up your marketing skills: The Ultimate Blogging Toolkit (https://ebooks.99signals.com/blogging-toolkit) - This eBook features 75+ marketing tools to help you blog better and boost your traffic! The Ultimate Guide to Link Building (https://resources.99signals.com/link-building-ebook) - Learn 25 powerful strategies to build high-quality backlinks, improve search engine rankings, and drive targeted traffic to your site. The Essential Guide to Link Building with Infographics (https://resources.99signals.com/infographic-backlinks-pdf) - Did you know you could build high-quality, authoritative backlinks with well-designed infographics? This PDF guide will show you how you can easily design an infographic and quickly build high-quality backlinks to supercharge your SEO. Top-rated articles at 99signals (https://www.99signals.com/best/) - This page contains a list of all the top-rated articles on my blog. It's a great place to get started if you're visiting 99signals for the first time. -=-=-=-=- Visit https://www.99signals.com for more insights on SEO, blogging, and marketing. --- Send in a voice message: https://anchor.fm/sandeep-mallya/message

Real Work From Home Jobs With Thressa
Design Pickle is hiring Remote Administration Specialist to Work From Home!

Real Work From Home Jobs With Thressa

Play Episode Listen Later Mar 5, 2022 2:41


In this podcast today, I will discuss the company Design Pickle! Listen to the podcast for details! --- Support this podcast: https://anchor.fm/thressa-sweat/support

Beyond 8 Figures
Why Personal Growth Is The Cornerstone Of Business Success With Russ Perry, Design Pickle

Beyond 8 Figures

Play Episode Listen Later Nov 17, 2021 44:00


Why do successful entrepreneurs continue to focus on their personal growth even when they already seem to have it all?Russ Perry, the founder and CEO of Design Pickle, joins A.J. to discuss your personal growth can accelerate business growth and help you make things happen. Russ went from an owner of a struggling brick and mortar business to the founder and CEO of the #1 flat-rate creative services platform. How'd he get there? Tune in to find out all about the tools, tips, and life hacks he used to get where he is today.  About our guest:Russ Perry is the Founder and CEO of one of the world's most successful flat-rate creative services companies, Design Pickle. Under his leadership, Design Pickle has grown from 2 team members to over 700 globally, completing over 1 million creative requests.On today's episode: Meet Russ Perry, Founder, and CEO at Design Pickle - 01:16 Where does Russ see himself on his entrepreneurial journey today? - 03:40 How focussing on personal growth helped Russ grow tremendously in his journey as an entrepreneur - 08:04 How the Wake Up Program in California helped Russ push himself out of the comfort zone - 12:33 The kind of balance you need for personal and business development (according to Russ) - 15:54 Why Ray Dalio's principle of making a practical list of the things you want to achieve is essential in your personal and business growth - 19:33 How do reevaluating and resetting your goals help you to move forward? - 21:57 Why Russ thinks unified and holistic experiences are the next big thing in the business space - 27:23 What is the difference between the Shiny Object Syndrome and Value Continuity? - 31:08 How Russ defines his own success as an entrepreneur (and why choosing his challenges is a big part of it) - 34:51 Key Takeaways:  Involving yourself with the right business groups can give you a wider view of what's possible in the world. Russ went from being chained to in-person meetings to a business in the online space. To map out where you want to go next, ask yourself what you need to do to get there and be willing to course-correct if you've gotten off of the path.  By leveling up your own personal skills, you can build a better business and be of more value to others.  The key to setting your future state is working on your present state. A good way to do this is to make a list of the real things you want and then determine who you need to work on becoming today to set yourself up for what you want.  Dedicating yourself to the process of self-improvement not only benefits you, but also your business, and the other people in your life.  How do your personal skills create value in business?[11:43] - “The more that I am able to level up my own personal skills the better that I can build a business and build value to others which is really what a business is all about.” [9:00]What is the one skill that you value most in your business? Share with us what personal skills helped you grow your business and follow Beyond 8 Figures on social media - we share a ton of helpful content there!Connect with Russ Perry: LinkedIn: @Russ Perry Website: https://designpickle.com/ Twitter: @russperry Instagram: @russperry Facebook: @Russ Perry Follow Beyond 8 Figures: Website: Beyond8Figures.com Twitter: @beyond8figures  Facebook: Beyond 8 Figures Instagram:@b8fpodcast Email: team@b8fpodcast.com Connect with Insights Lab:  Website: https://insightslab.ai/  Facebook: https://www.facebook.com/TheInsightsLab/ Instagram: https://www.instagram.com/insightslab.ai/ Email: weare@insightslab.ai  LinkedIn: https://www.linkedin.com/company/insightslab-ai/ 

The Understory Lawyer
Interview With Russ Perry CEO of Design Pickle

The Understory Lawyer

Play Episode Listen Later Sep 16, 2021 54:29


De-Platform InsuranceSubscribe to my email list here: understory.newsFollow me on Odysee by clicking here: https://rangercohort.com/insurance 

HighLevel Spotlight Sessions
Save 30k/month With Creative On-Demand

HighLevel Spotlight Sessions

Play Episode Listen Later Sep 7, 2021 17:13


In this episode, we speak with Anja Mertl of Design Pickle about:

Growth Marketing Stories
How to Launch Co-Marketing Initiatives That Radically Stand-Out

Growth Marketing Stories

Play Episode Listen Later Aug 7, 2021 31:13


In this episode, Casey shares his story about Bonjoro & Design Pickle co-marketing initiative that delivered great results. We talked about: 3:59 - Casey's background 5:00 - Why SaaS marketers should be doing more of such initiatives? 7:16 - Why this initiative worked? 9:58 - The story behind co-marketing initiatives 14:33 - What should you consider in a good partner? 18:05 - How success looks like when this is over? 19:21 - Why didn't you go with a webinar series? 22:51 - How would you convince a skeptical CEO listening to this podcast about such initiatives? Key links Design Pickle & Bonjoro key story page Casey's LinkedInTry Bonjoro for free Supported by Oribi.io - Oribi is a new Google analytics alternative for marketing teams. With Google Analytics, you still need to set it up, run a data studio and ask developers for help. Oribi automatically does that and tracks events without compromising on privacy. You can find attribution and user journey much more comfortably. I wrote a review about Oribi for you to further dive into it. Get 20% off with Oribi.io with the code "gms". Please leave a review for the podcast if you are a regular listener. Subscribe to the newsletter to get exclusive podcast notes and mindset-changing growth marketing mental models and stories in your inbox.

Digital Marketing Rocks!
The Importance of Visuals in Your Marketing Strategy

Digital Marketing Rocks!

Play Episode Listen Later May 5, 2021 2:08


When did you last read through reams of text when browsing a website? When did you last read from cover to cover a brochure that was primarily text-based? Chances are, you probably didn't spend a lot of time finding out what the particular business had to offer, and that is for two very good reasons. 1. You're a busy person and you don't have time to spend a long time reading. And… 2. Reading a lot of text can sometimes feel like a chore. Of course, even if you did read the text in front of you, you may not have remembered what was said anyway. This is because 80% of people remember what they see as opposed to what they read, according to data, so the same might be true for you. Hence the importance of visuals in your marketing strategy. Not everybody will have time to read through the text you present to them, which is why graphic design is important for both your online and your offline marketing. And if they can receive the information they need through a few custom illustrations, they aren't going to forget your brand message in a hurry. When it comes to your marketing, it's important to remember other aspects of marketing too. We are thinking of your logo and the design of your website, as examples. You need to create an excellent first impression with both, which is why you don't want to be negligent when it comes to their visual appeal. When something has been thoughtfully designed, you are guaranteed to stand out from those competitors who haven't put a lot of thought into their visual marketing. So, to grab the attention of your potential customers, and to ensure your messaging and brand images aren't forgotten, pay attention to visuals in your marketing strategy. You can do this through your in-house team if you have experts on your side, or you can outsource to a graphic design agency. The following infographic compares two popular agencies, Dark Roast and Design Pickle, so consider their services if you do decide to hire another firm. Infographic designed by Design Pickle vs Darkroast

Rise Grind Repeat
098 - Russ Perry of Design Pickle

Rise Grind Repeat

Play Episode Listen Later May 3, 2021 41:48


Design Pickle, Russ Perry’s concept of a subscription creative services provider, has been an enormous success, according to lots of the national business press that has discovered Russ and his team. But Russ says they were successful from the start. How did he do it? “I created a pricing and business model that had this crazy thing called ‘profit’ from the beginning,” he says. “I didn’t operate from a deficit. We were posting profits from day 1, so I piled all of those profits back into growth.” Russ says, “We can optimize later. The ability to grow now means we’re solving a problem and delivering on that. And that means we’re doing something right.” ______ Rise Grind Repeat Podcast powered by EIC Agency ______ Hosted by Dustin Trout Produced by Andrei Gardiola __________ Check out the full video episode at: https://bit.ly/3dlwjnJ https://spoti.fi/2Mgfpe6 https://apple.co/2MiQdUv For more information visit our website at https://eic.agency/ We are also on Instagram @EveryImpressionCounts

Process Makes Perfect
Russ Perry BONUS Takeaway

Process Makes Perfect

Play Episode Listen Later Apr 15, 2021 5:06


If you caught April 7th's episode, you heard an insightful conversation with Chris's friend Russ Perry, who is the CEO of Design Pickle. This candid extra from that conversation drives home the fact that you always need to be crystal clear about where you want to go with your career or business because you never know what opportunity lies ahead. And if you want more from Russ, listen to our entire chat, here.

Process Makes Perfect
Russ Perry: Balancing entrepreneurship and personal life

Process Makes Perfect

Play Episode Listen Later Apr 9, 2021 34:30


In this episode, I'm talking to one of my best friends, Russ Perry, who is the founder and CEO of Design Pickle. They've got close to 500 team members in six different countries around the world. What I love about this conversation is that Russ who runs this huge company, you know, flat rate creative design services. He's built this over the last five years, but what he's really been building this whole time is a foundation at home. He's been investing in himself. He's been creating the family, the lifestyle that he wants and his business has succeeded around that. And because of it, I believe. Russ dives into everything from his story and journey into creating Design Pickle, to the filter of how he made his decision to create this business, to how he does annual and quarterly planning and keeps his life just integrated personal and business life on a day-to-day basis. He's an amazing friend. He's been an inspiration for me, and you're going to learn a lot from this. Find the show notes for this episode here! Watch this episode on Youtube here. Host: Chris Ronzio

Future Driven Podcast
Future Driven - Episode 13: Russ Perry

Future Driven Podcast

Play Episode Listen Later Apr 6, 2021 41:27


Welcome to episode 13 of Future Driven! This week Adam talked with Russ Perry, CEO of Design Pickle, the #1 creative services platform in the world that offers flat rate ways to get graphic design every single day. From his first business at age eight convincing adults to pay him to read to them, Russ has been creative and business driven. Unable to find people with design talent in an easy, accessible way for his business, Russ launched Design Pickle which has expanded to 13 countries, 4,000 clients, and 700 team members since 2015. From personal coach to successful CEO, Russ is an innovator. In this episode, Russ offers insight into the importance of innovation, creativity, and personal investment as the cornerstones of successful business.

Phoenix Business Radio
Russ Perry with Design Pickle E21

Phoenix Business Radio

Play Episode Listen Later Mar 31, 2021


Russ Perry with Design Pickle E21 Design Pickle is a global creative enablement platform providing thousands of businesses with access to high-quality creative talent at a flat monthly rate. Russ Perry is the Founder & CEO of Design Pickle, the leading creative enablement platform. Under Perry s leadership, the company has grown from 2 to 700 […] The post Russ Perry with Design Pickle E21 appeared first on Business RadioX ®.

Business RadioX ® Network
Russ Perry with Design Pickle E21

Business RadioX ® Network

Play Episode Listen Later Mar 31, 2021


Russ Perry with Design Pickle E21 Design Pickle is a global creative enablement platform providing thousands of businesses with access to high-quality creative talent at a flat monthly rate. Russ Perry is the Founder & CEO of Design Pickle, the leading creative enablement platform. Under Perry s leadership, the company has grown from 2 to 700 […]

How I Built It
How to Make Your eCommerce Store Even Better with Patrick Garman

How I Built It

Play Episode Listen Later Mar 22, 2021 57:49


One thing the global pandemic taught us is we need to have a great online presence. This is especially true if you need to sell online – and let’s face it, we all do now. Well Patrick Garman of Mindsize has the knowledge and experience to help anyone launch and improve their eCommerce store. And he gives us some of his best stuff in today’s episode. Plus, Mindsize went through a bit of a rebrand, and we talk all about it in Build Something More. (more…) View on separate page Transcript Joe Casabona: Real quick before we get started, I want to tell you about the Build Something Weekly newsletter. It is weekly, it is free, and you will get tips, tricks, and tools delivered directly to your mailbox. I will recap the current week’s episode and all of the takeaways, I’ll give you a top story, content I wrote, and then some recommendations that I’ve been using that I think you should check out. So it is free, it is a weekly, it’s over at howibuilt.it/subscribe. Go ahead and sign up over at howibuilt.it/subscribe. Intro: Hey, everybody, and welcome to Episode 211 of How I Built It, the podcast that asks, “How did you build that?” The podcast offering actionable tech tips for small business owners. That’s the new tagline that I’m working with. Today our sponsors are TextExpander, Restrict Content Pro, and Mindsize. Mindsize being of note here because my guest today is the CEO of Mindsize. His name is Patrick Garman. Patrick, how are you today? Patrick Garman: I am great today. It’s a little chilly in Texas. It’s not why I moved here. But we’re getting past that. Joe Casabona: Awesome. As somebody who is born and raised in the northeast, what is a little chilly in Texas? Patrick Garman: I think today it’s 60s-ish. It’s been bouncing between 40s and 60s. I grew up in Illinois, so I definitely know what cold is. Joe Casabona: Yeah, you know what cold is. Patrick Garman: And that’s why we don’t live in Illinois anymore. Joe Casabona: Yes. It feels like 34 here right now. I haven’t tried to talk my wife into… because as we record this, we just got dumped on like 10 inches of snow. I’ve been trying to talk her into moving to Texas, as a matter of fact. And she was like, “What about California with all your California friends or whatever?” Or her brothers in the Navy. And I’m like, “We’ll get tax to oblivion in California.” It’s like too expensive out there. Patrick Garman: I can summarize it very quickly for you how to decide where to move. Joe Casabona: All right. Patrick Garman: North half of the country, too cold. So you got to be lower half. Southeast, too humid. Southwest is either California or desert. You don’t want to live in California for taxes and all those reasons. You don’t want to live in a desert. Pretty much leaves Texas. So then within Texas and tech guys usually going to be near bigger cities. So you got DFW, Austin, San Antonio, Houston. Houston still got that humidity. San Antonio is a bit too far south. It gets a bit warmer than I care for. Austin is not much of a travel hub, but it’s still a kind of a great place for visiting. Would never live there. That leaves DFW. Joe Casabona: All right. Patrick Garman: Within DFW, Dallas is too busy. Fort Worth is really calm and relaxed. Now we live in Fort Worth. Joe Casabona: All right. There you have. See, we can end the episode right here. Where do you live? Fort Worth. I am being pulled towards Houston of course because our friends, Chris Lemma and Shawn Hesketh both live there. Yeah. And my favorite cigar shop, Stogies, is there. Stogies, world-class cigars. Patrick Garman: Three hour drive from Fort Worth. I’ll give it 10, 20 years. There’s that bullet trainer. Fast trainer button. So it’s not too far. Austin is right in the middle, too. Joe Casabona: There you go. Three hours not too bad. That’s the drive to my parents’ house, from Near Philadelphia to an hour north of New York City. Patrick Garman: At the end of the day, though, in the winter, Texas is about 20 degrees warmer than Illinois. In the summer, it’s 5 to 10 degrees warmer than Illinois. So during the winter, what that means is when you’re getting 10 inches of snow, it’s chilly here. During the summer, you’re really hot and you’re air conditioning on, in Texas, we’re really hot and air conditioning on. Exact same. Joe Casabona: I like that. Here we go. I’m going to present the evidence again to my wife. The only problem—this will be the last thing and then we’ll talk eCommerce after this—is if I do move to Texas, say I live near Houston, I am a die-hard Yankee fan and I will be in Houston Astros territory. That’ll be like me moving to Boston as far as I’m concerned now. So I don’t know. Patrick Garman: It’s tough choices. Joe Casabona: I know. I know. Baseball. I see you’re a baseball fan. You got the Cubs pennant in the background there. Patrick Garman: I was a Cubs fan before they won the World Series. When they were losers. My family’s all Cubs fans. My mom I think has the little ID card from I think my great grandma or her great grandmother says, “Cubs fan for life.” Joe Casabona: Nice. Patrick Garman: So we’ve all been Cubs. Joe Casabona: Very nice. Another thing I see in the background there is Oswald the Lucky Rabbit. Patrick Garman: Of course. Joe Casabona: So we were introduced… You brought this up in the pre-show, so you can relay this story, but I remember it. Lindsey Miller, friend of the show, introduced us at Post Status publish, is that right? Patrick Garman: Yeah. I forget which one it was or where we were. It was the big garage space and I was talking to Lindsay. I think I was telling her something about how my wife and I were married in Disney. She’s like, “Have you met Joe?” I knew who Joe was, but she brought me over and introduced us, and here we are. That was a couple of years ago. I made it sound like it was immediate. Joe Casabona: Yeah. Gosh, well, it feels like a lifetime ago now. The big garage one, that must have been at Atlanta, right? Patrick Garman: Yeah. Joe Casabona: Because the first one was cold and in Philadelphia. Actually, it was unseasonably warm for Philadelphia the year of that WordCamp US—the first year of WordCamp US. But not as warm as Atlanta in August. I’m really glad to have you on the show. Of course, Mindsize is a sponsor of the show. Mindsize is a full-service eCommerce shop. We know each other through the WordPress space. I know you do a lot of WooCommerce work, and you’ve worked for a few of our friends in the greater hosting space and things like that. But you don’t just do WooCommerce, right? Patrick Garman: Yeah. We work with pretty much anything that our customers use. So even before Mindsize existed, I had worked on some of the largest WooCommerce and Shopify sites that had existed. And then Mindsize was basically built on top of that technical expertise. It’s very few people can walk into a room and talk eCommerce on multiple platforms that are running nine-figure stores. It’s a rare talent. It’s a rare thing to have any experience in. The people can run large sites, they can run load tests of, yeah, we can theoretically handle this amount of load and traffic. And then there’s actually taking in millions of dollars of sales in an hour. There’s a big difference between theory and real life. So we work on a variety of platforms. They’ve all got their pros and cons. We always look and see what platform is going to fit the need of that site. Joe Casabona: That’s actually a great thing to think about, right? Because as we record this, we are still in the midst of a global pandemic. That global pandemic drove eCommerce growth 77%. Patrick Rowland was telling me 77% growth in 2020. That’s about as much as they expected it to grow in four to six years. Patrick Garman: We saw stores doing, I mean, basically their year’s worth of sales in the first quarter last year. Joe Casabona: Wow. Patrick Garman: I mean, doubling overnight effectively. Especially in the grocery space, I saw a lot of grocery chains that were quickly trying to turn digital and get to curbside. And then there were some shops that would literally turn their entire site off effectively and say we’re working on a new digital experience but they couldn’t take orders online. They had the platform and it just buckled under the stress. And that’s what we’re here to solve. Joe Casabona: That’s super interesting, right? Because actually, you mentioned something that I also learned in my… I did a project called WordPress Year in Review, and I looked at WooCommerce and the eCommerce space in general. It sounds like BOPIS. Is that what it is? Buy online pickup curbside? Patrick Garman: I hadn’t heard of that acronym but I’m sure it exists somewhere. If it didn’t exist before, it exists now. Joe Casabona: Yeah, right. But I heard that that the biggest growth actually happened there. It wasn’t necessarily lots of people trying to fulfill and ship orders online. It was like people selling their wares and then people coming to pick it up. Patrick Garman: That was true of stores big and small. Grocery was really picking up in the beginning and then other brick and mortar stores were adding it. I can remember vividly black Friday, Saturday right after Cyber Monday, my MacBook actually died right before that. So I needed a laptop to work. I placed an order on Best Buy. It was a deal because it was right. But I drove to Best Buy to pick it up, which Best Buy previously I don’t think they had pick up in their parking lot, but then they had it. I mean, it’s DFW sales all over. You imagine the lines that existed in the stores previously. The line was now outside. There was an hour wait to get curbside pickup at Best Buy. Joe Casabona: Oh, gosh. Patrick Garman: There were parking spots numbered up to around 100. So I found a parking spot in their parking and then we just sat there and waited for an hour for someone to bring our laptop out. The sales were still happening. And because of COVID, they were happening in the parking lot and people bringing stuff out. So logistics completely changed for all these stores. And I think they expected some of it since they did have parking spots numbered to the 90s and I think a hundreds but I wasn’t expecting that at all. It’s crazy. Joe Casabona: Yeah, absolutely. What were some of the things that you and your… Well, first of all, Mindsize, we were talking about – what? 11-ish people? Patrick Garman: Yeah, including myself, 11 people. And only two people in that are nontechnical, non-developers. The rest of the company, including myself, are developers actively working on our client sites. Sponsor: This episode is brought to you by Restrict Content Pro. If you need a fast, easy way to set up a membership site for yourself or your clients, look no further than the Restrict Content Pro WordPress plugin. Easily create premium content for members using your favorite payment gateway, manage members, send member-only emails, and more. You can create any number of subscription packages, including free levels and free trials. But that’s not all. Their extensive add-ons library allows you to do even more, like drip out content, connect with any number of CRMs and newsletter tools, including ConvertKit and Mailchimp and integrate with other WordPress plugins like bbPress. Since the Build Something Club rolled out earlier this year, you can bet it’s using Restrict Content Pro. And I have used all of the things mentioned here in this ad read. I have created free levels. I’ve created coupons. I use ConvertKit and I’m using it with bbPress for the forums. I’m a big fan of the team, and I know they do fantastic work. The plugin has worked extremely well for me and I was able to get memberships up and running very quickly. Right now, they are offering a rare discount for how I built it listeners only: 20% off your purchase when you use RCPHOWIBUILTIT at checkout. That’s RCPHOWIBUILTIT, all one word. If you want to learn more about Restrict Content Pro and start making money with your own membership site today, head on over to howibuilt.it/rcp. That’s howibuilt.it/rcp. Thanks to Restrict Content Pro for supporting the show. And now let’s get back to it. Joe Casabona: What did you guys see going into the pandemic? Was it a lot of businesses they’re like, “Oh man, I need to set up a website”? Or was it more like, “I’m online and I need to do something better because my logistics has completely changed.” Patrick Garman: We focused a lot more on the digital for businesses. So they usually had a website and either had eCommerce or needed eCommerce added. We helped a lot with that transition and bringing people to digital and selling online where they weren’t before. One of the biggest things I learned though from it all, in a lot of meetings with people, I would almost sound like the crazy, paranoid person. Like, “We’re going to build this for scaling even though we’re probably not going to scale anytime soon. We’re going to build it the right way. You don’t need 20 web servers, but we’re going to build it to at least run on two so that if you ever need it, it’s there. We’re going to build it in a specific way where it’s scalable. We’re not going to take the shortcuts.” We lost some work because of it, because we wanted to take what we believed is the right path. When COVID really hit and things really started blowing up, the sites that we were working on and built in that way, we didn’t have to go back and make it scalable, because it already was. We didn’t have to have that transition from “Okay, we built the site for x scale, now we’re at 3x. How do we go make it work?” We instead took all our efforts with our clients and put them into how to better serve their customers. Instead of figuring out how to sell online, we figured out how to better serve their customers. We worked with clients to build programs for people to better get their grocery and other items from the curbside. Hotlines that people who normally wouldn’t order online, seniors, for example, being able to call a phone line and place their order and then pick it up at the store in the parking lot. Instead of having to have that 70-year-old person learn how to order online, they just talk to someone on the phone and place their order. So by building it right, one, it was extremely validating because now I’m not the crazy person, I’m the person who just planned right. But we were better able to help people. And as a company, and as we’ve been changing what Mindsize is and what we do, that’s the thing I’m looking to get out of Mindsize. I [unintelligible 00:15:13] a CEO now. We want to help people. We want to make people’s lives better, make the world a better place. And when I talk to clients and I hear the stories of their customers, of the work that we’re doing impacting their lives, it makes everything worthwhile. Joe Casabona: That’s truly fantastic. And that validation is always important. I mean, I’m a developer, too, right? Not quite at the scale that you do work. I do different kinds of development work. But I think about stuff like that, too. Even being overly paranoid, but not really. Even we were going to get together with some friends and I was like, “I don’t know if we should, blah. blah, blah, pandemic.” And it turns out that one of their moms got COVID. And I’m like, “I feel totally validated now.” It’s nice to not actually be the crazy person. But that’s great. When it comes to kind of scaling, how much of that is coding versus the server’s stack? Can I set up a Shopify site and understand that they’re set up to scale so that I don’t get slammed if I’m getting like a thousand orders a minute or something? Maybe a thousand orders a minute is not a lot. Patrick Garman: It’s different depending on the platform. So Shopify, scalability is usually handled for you. I’ve worked on sites where a single flash sale could bring more volume to the entire platform than their entire platform had in a previous Black Friday sale. I mean, a single site being able to handle that level of traffic broke stuff at the time. However, they took all their learnings there of caching in their database, sharding everything, and put it at the core platform level, where every store, in theory, should be able to handle that level of traffic immediately and succeed. So for Shopify, scalability is not your problem. What your problem is, is that it’s very Apple versus Android when you look at Shopify versus WooCommerce. Shopify is polished. They are very opinionated. “This is how you sell this is how you’re going to do things.” And if you fit that model, you’re going to have the easiest time in the world selling. They integrate with pretty much everything because they’re so big. They’re going to get those integrations first. I think they were the first platform to have shopping on Instagram. Joe Casabona: Oh, wow. Patrick Garman: As a customer, I use shop pay all the time. I go to an eCommerce site I’ve never been to before I see the shop pay button, I click it, I type in my email, and away I go. I just paid securely. I didn’t have to enter anything else after that. WooCommerce, if you don’t fit the mold, you need something custom. You need that Android experience of being able to change anything and everything. But you have to think a bit more carefully about what you’re doing. And it’s less the server stack and it’s less… I mean, it is the code, but it’s knowing how to architect things. To be honest, when we run servers for our clients, it is pretty much Vanilla. We like AWS server Google. But any other one, we use the Vanilla services they have. Very little customization. And the reason for that is it works. I’ve proven it works at very high scale. But then also, if our entire team, the Mindsize team has a trip and we’re all on a bus and that bus crashes and we’re no longer here, Vanilla means that anyone can pick it up that knows AWS and continue serving their customer. So complexity for the sake of milliseconds doesn’t actually gain you too much because you still have to pay for that in the back end of, “Okay, how do we actually support this?” It’s 3am, our server is down. Do we call the one person in the world who actually knows how to fix it? Or do we call any sysadmin who can come in and fix that, and then it’ll set up? But really it’s summarized in two things in WooCommerce: database reads and database writes. Write less to your database, read less from your database and your site’s going to scale. Joe Casabona: I love that. I love that philosophy. The server philosophy, I should say. I mean, naturally, the more static you can make your site, will say, the faster it’s going to be. You’re just serving up. It’s almost like you’re serving up flat files, right? Patrick Garman: Yeah. Joe Casabona: If you do it right. But the servers are Vanilla. That reminds me of a conversation I had early on in this show with Pippin Williamson, who I asked him what his development setup was like. And this was at a time where everybody was like grunting or golfing or whatever in Node JS ran everything or whatever. I didn’t see why people were doing it that way. And then Pippin really validated me. And Patrick, you just validated me more. He said, “If my laptop falls into a lake, I want to buy a new one and be up and running in less than an hour.” And if you like grunt and gulp everything, like it’s going to take forever. You got to install Homebrew and then figure things out and then update or whatever. Like whatever needs to happen to make all that magic stuff work. So I think you’re absolutely right. Patrick Garman: When my laptop died actually and I bought that new laptop, I had to do the exact same thing. I have the same exact philosophy there. Git clone, run a few commands, import the database, I’m up and running. I mean, Laravel Valet does everything I need. Joe Casabona: That’s fantastic. Yeah, awesome. You’ve mentioned Laravel. Maybe in Build Something More, the members-only show, we can talk about Laravel, if the developers and the nerds want to hang out. So we’ve been talking for a while and we haven’t… I mean, we’ve gotten into kind of your experience a bit. For a lot of the people who are not developers who are listening, what should they look for? Let’s say in two situations. They don’t have an eCommerce shop and they want one, or they have an eCommerce shop and they want to improve it. Let’s look at those two people. Let’s start with I don’t have an eCommerce shop, what do I look for if I want to start one? Patrick Garman: I speak a lot in analogies. It makes it very easy to talk to my clients and get complex scenarios described them in a way they understand. So I’ll use one here too. Building your eCommerce shop is not like buying a car. When you buy your car, if you don’t get that feature in the beginning, when you first buy it, you’re probably not going to get it later. Unless you own a Tesla and everything’s, you know, paywall and every feature. If you don’t have air conditioning when you buy your car, you’re not going to have it later. If you don’t have leather seats now, you’re not going to get it later. Your eCommerce site or any WordPress site, or pretty much any site at all is not that. It’s something you can gradually build on. So we talked to a lot of people who want a site that’s everything in the kitchen sink, every feature possible, single sign on, have 20 different social networks. You’re doing two things there. One, you’re adding a whole lot of bloat to your site. It’s just not going to help. And two, you’re losing focus of what you’re actually trying to do by adding so many bells and whistles. Just focus on what your business is, what’s the minimum that you can do to get this out and launch it. And then continue to make data-driven decisions based on what you add next. So that will ultimately give you a faster site because there’s less code and then also you’re going to have a cheaper build in upfront. You don’t have to pay for 50 features if you can get by with three. And then you can get live faster, start making money faster, if it’s eCommerce, at least. And then use that to continually reinvest in the business, either in the business itself or the digital side of it. But if you already have a site, whether you added 50 bells and whistles or not, the simplest thing you could do, whether you’re a developer or not, is install Query Monitor. Just install Query monitor, browse around your site. Does it turn colors on you? Is it turning orange? Is it turning red? I think there’s like five different colors it can turn. If it’s turning a color in your admin bar, something’s wrong. If it’s red, there’s errors. If it’s orange, slow queries. So first, see if it’s turning colors. If it is, it’ll tell you why, and then you’ll probably need to talk to developer about fixing it. If it’s just slow and not turning colors, look at the numbers at the very top. How many queries are there? How much time is it taking to run? On average, if your page is using over 100 database queries to build itself, find a way to get less. If your homepage takes more than 50 to 70 queries, get that number down. And just think of everything exponentially. It’s not if one user has a hundred queries to build a page. It’s if a hundred users or a thousand users get to it. If you can knock 20% of your queries off, that exponential savings is what will keep your site online when there’s a global pandemic and now you have five times the traffic. Sponsor: This episode is brought to you by TextExpander. With TextExpander, you can save time by converting any text you type into keyboard shortcuts called snippets. Say goodbye to repetitive text entry, spelling and message errors, and trying to remember the right thing to say. With TextExpander, you can say the right thing in just a few keystrokes. Better than copy and paste, better than scripts and templates, TextExpander snippets allow you to maximize your time by getting rid of the repetitive things you type while still customizing and personalizing your messages. TextExpander can be used in any platform, any app, anywhere you type. Take back your time and increase your productivity in the new year. And let me just say that snippets is not all it does. With advanced snippets, you can create fill-ins, pop up fields, and much more. You can even use JavaScript or AppleScript. I can type out full instructions for my podcast editor, hi, Joel, in just a few keystrokes. Another one of my favorite and most used snippets is PPT. This will take whatever text I have on my keyboard and convert it to plain text so I’m no longer fighting formatting. Plus, if you have employees or contractors, you can use TextExpander to manage and share snippets with them so you all get it right every time. I’ve recently started sharing TextExpander snippets with my virtual assistant. This year, How I Built It is focusing on being productive while working from home. TextExpander is the perfect tool for that. Plus, they’re providing resources and blog posts to help you make the most of their tool and be productive. TextExpander is available on Mac OS, Windows, Chrome, iPhone, and iPad. If you’ve been curious about trying TextExpander or simple automation in general, now is the time. Listeners can get 20% off their first year. Just visit textexpander.com/podcast and let them know that I sent you. Joe Casabona: First of all, great analogy. I think it’s really important. Because you hear it all the time, right? “I want this, this, this, and this.” “All right, let’s just start with the first thing that you absolutely need. We’re just going to make it so that you can accept payments online.” When I recommend podcasting strategy to people who have very little money to spend, they probably don’t want that monthly hosting bill, I’ll usually say something like, “Start on Anchor. Have a plan to get off of Anchor fast.” I mean, just because it’s on your platform, right? And if the product is free, then you’re the product or whatever. Is that a reasonable path to take with eCommerce too? Like start on something that’s cheaper and easier to spin up like Shopify or whatever, their Squarespace stores—I don’t really know the pricing off the top of my head—and then move to WooCommerce. Do you think that’s reasonable? Or should we just start on WooCommerce because the… non-technical debt, but the migration path is a bigger pain in the neck. Patrick Garman: It depends on where you’re heading. If you are going to have a site and you know you’re going to have subscriptions in it but you don’t want to start with subscriptions out of the gate, I wouldn’t start on Shopify first because you will have to move off to get a good experience. Shopify and subscription sites, you can do it. If you want to have two completely different checkouts and have a customer that has to have two different wallets of cards and they can’t share them, that’s a terrible experience. If you just want to get up online, cost wise, it’s probably negligible, about the cost, to build a site on one platform or the other depending on what you’re doing. I mean, small sites, if you’re just throwing up a site, I’m sure you can find the nickels and dimes that you can compare back and forth. Joe Casabona: Sure. Patrick Garman: For a reasonable size business, something that is large enough that it can be your sole income, at the end of the day, it’s not going to make that much difference. Shopify, you’re going to pay a monthly fee, but you don’t have to pay hosting on WooCommerce. WooCommerce, you have to pay more upfront for plugins. There’s usually an annual fee for support and updates. Shopify is lower monthly because you have to pay monthly, but then it ends up being the same. I think it actually ends up being more expensive on Shopify. I did a comparison. If you go back far enough in my Twitter feed, I did that comparison to someone on Twitter. And I think it ended up being Shopify was like 30% more expensive for a subscription site. But start wherever you can. If you can get a site up on any platform, start on the one you think you’re going to end up long term, then you don’t have to worry about replatforming later. But if you can get up now on Shopify and will have to move later, everything’s exponential no matter what we’re doing. The sales you start now, just like your savings account will continue to build on each other and you’ll get more word of mouth, more marketing. Even SEO, you’ll have more age with your business. Start now. Start getting sales in the door so then later you can get even more sales. Any sales is better than no sales. Joe Casabona: Any sales is better than no sales. That’s perfect. You mentioned subscription specifically. But even if you’re switching let’s say subscription plugins or membership plugins, you still might run into the issue of having to migrate users, right? Like if they’ve accepted auto payments monthly through one plug in and then you switch plugins, they’re going to have to redo that anyway in some cases, right? Unless maybe you use Stripe for everybody. Patrick Garman: It is tricky. There’s a migration no matter what. Replatforming costs generally don’t benefit your customers much. It’s going to cost a fair bit for you to do it. Customers aren’t even going to care to notice. Sure, maybe it’s a slicker interface, your website is a little bit faster. They’re already paying you they don’t care. Avoid replatforming if you can, but not at the expense of just not even starting your business. Joe Casabona: Right. Again, I think that’s great. I always wonder… this is a small tangent, before we get into, well, I guess what’s going to be like the tail end of this conversation, because we’ve been talking for a while. I always was kind of annoyed that WooCommerce memberships and WooCommerce subscriptions were two different plugins because it was double the cost for me. But then LearnDash, which is my online course platform, LMS rolled out memberships as part of the plugin and I could dump WooCommerce memberships because the only reason I was using WooCommerce memberships was to create access to all of my courses, which I needed custom code for anyway. So I was able to replatform the membership part without messing up my monthly subscribers, because WooCommerce subscriptions was still at the root of that. I don’t know that I worded that right. Basically, I was able to replatform part of it because the subscriptions was decoupled from the memberships. Patrick Garman: In this case, you couldn’t really plan ahead for that because they came out with a feature. But any planning you can do at the beginning of what gives you the best long-term roadmap and the most options will usually work out better in your favor. We do the same with data. When we’re building a large site, we have a lot of data involved. How do we plan this? Your data is going to grow exponentially. Do you need 20 metas to be saved on an order every single order to do these features that you don’t even know if you’re going to do? Then you think about the exponential side of it 20 metas per order times 1,000 orders a day times however many days you’re doing sales. Your database now is growing exponentially, and all your other costs continue to rise. So we always try and look at the big picture. We generally don’t do individual tasks work for clients because that one little feature, if you’re not thinking about the big picture, you’re probably going to miss something. We had that experience recently with a client where they asked for a feature and we built something that achieved it. But we built it in a very specific way that ultimately gives them even more flexibility, more abilities in their site. And they actually asked a question in a call, like, why did you choose to do it this way? It’s a better result but we didn’t ask for this yet you gave us something that serves it and more. And that’s because we’ve been working with them for months, so we know where they’re headed and what the goals are. And we can take all that into account. Joe Casabona: I think that’s great. You’ve mentioned a couple of times now planning for the future is so important. I tell people that I was always most successful at selling my security package to clients after they had some incident. Like they deleted their site accidentally or whatever and I happen to have like an early backup. Or their site got hacked. And then they saw the value in paying me to make sure it didn’t happen again. But planning on the front end, like you said, it’s insanely important not just for the unknown the kind of known unknowns or whatever. But you were able to spend your time servicing your clients, customers better because you took the right moves early on, you made the right investments. It is a bit easier for us compared to the typical WordPress agency. If you think back five years ago or even further, they’re selling sites to businesses. And you’re always going to have that executive in the boardroom of, you know, we’ve been selling in our stores for 50 years. Why do we need a website now? The internet’s fad, it’s going to go away. So why are we building a website? For us, in the eCommerce side, we can sit there and say, “You know, we did this work. Here’s the data to show that that actually increased your sales by Y percent, plus that other work we did that increased it Z percent.” So you can show the value of the work being done. Whereas a landing page or a blog is harder to do that. There’s a lot easier calculations for ROI on eCommerce than there is before. So we are benefiting a bit from that. And we can show in a project or two, here’s the ROI of the work we’ve done. So we can prove it and get more work going forward. I’ll gladly take that as my benefit over trying to sell normal sites, which I say as we’re trying to get into selling more normal sites. We’re known for eCommerce and 90% of our work is people saying, “I’ve got a site and it’s slow. Patrick, please save me.” What I keep telling people is if you build it right the first time you don’t have to be saved. Sponsor: This episode is brought to you by Mindsize. Look, it’s super important for stores to have an online presence these days. If customers can’t buy online, they might not buy at all. And while doing eCommerce fast has gotten easier, doing eCommerce right still has its considerable challenges. That’s where Mindsize comes in. They are a full service digital agency that focuses on WordPress and WooCommerce development. But that’s not all. They work with Shopify, big commerce, and more. And they’ll work with you to create the perfect strategy and website for your business. Already have an eCommerce site and want to make sure it’s up and running in tip-top shape? Their flat-rate site audit is exactly what you need. Over the course of two weeks, they’ll dive into every aspect of your site and deliver a prioritized list of actionable recommendations to make your site even better. That means more sales and engagement for you and your store. Or if you’re a freelancer or agency who feels in over your head or with an eCommerce build, their agency support plan is built specifically for you. There were a few times in my career where I really could have used that. They’ll take a high stress situation and help you relax while still delivering for your client. So check out Mindsize over at mindsize.com today. They will help you make more money, whether you need an eCommerce store, whether you need to improve your current eCommerce store, or if you build eCommerce stores for others. That’s mindsize.com. Thanks so much to Mindsize for supporting the show. Joe Casabona: Before we wrap up here, I do want to ask you about a couple of interesting services that you offer, and I’m wondering how you put them together. So this is like where the title question could be, right? How did you build it? One is the site audit, which is a two-week process where you audit an eCommerce site. And the other is kind of the white label agency service. So let’s talk about the site audit first. How did you kind of come up with that and what’s the process for it? Patrick Garman: Sure. So we’ve been doing site audits, basically, since the beginning of Mindsize. It’s a process we’ve refined over the years. It’s a process I had before Mindsize existed of how to look at a site and really drill down at the high level what we’re trying to solve. In that two weeks, it’s not two weeks of hardcore diving into code, looking at every single thing. It’s not a line for line review with a site. It’s looking at the analytics, looking at the data, looking at where the site is, where they want to take it, and determining what issues we see for one at the high level. We’re not going to find every single security flaw, and that’s not what we’re looking for. If you were to look at a chart of all the issues on a site, we’re looking for the mountain peaks. We’re looking for the big issues that we can solve, get those out of the way. You’re going to find more afterwards. But we look to beat up the site and make it more scalable as a business and as a website. If we do that right, at the end of the two weeks, we’re going to deliver a report that’s going to say, “Here’s all our findings. Here’s what we recommend.” And every report also includes, you know, “Here’s our prioritized list. If this were our business, this is the order in which we would solve things in the timeline we would solve them.” And usually, it’s “in this month, we do this, in the next three months, six months, twelve months.” However long we need to go out, depending on how many issues there are. So we’ll list it out. Of course, we’re a business. At the very end, it’s going to say, “We also recommend a retainer of this size. This is how we can achieve everything we just said in the timeline we just said.” I tell everyone that we’re going to do that at the beginning so they’re not surprised. But this audit you can take anywhere. It’s a flat rate. It’s two weeks. We’ll dive into your site, we’ll figure out what’s wrong, and tell you how to make it better. And then we can do it. We’ve worked with companies who had their own internal development teams, and we assisted them to knock out the work. And others have just taken it straight to their own development teams. Joe Casabona: I mean, that makes sense for situations like that. It’s like a discovery phase, right? Well, a paid discovery phase, where I will tell you everything that you need to do. “Here’s your whole plan. I can do it, because I just looked at the site, and I know how I’m going to do it. Or you could take it to another site, another agency who will do it may be cheaper or differently, or you’ve worked with them before.” It almost sounds like this is like the car inspection, right? Where you’re not going to fix like the stains on the seats or whatever. But if I need new brakes and rotors, that’s the thing that your site audit will uncover and you’ll mention in the report. Patrick Garman: Exactly, yeah. And we have found things from API’s that didn’t need to exist. The absolute worst offender was…I think, as developers, sometimes we get specs that had buzzwords in them. And I think this one included REST API. So they found a way to use the REST API. But the way they did it, it needed to talk to an external database. So they made a REST API endpoint that served database credentials that were already hard coded into the site. The REST API endpoint had no authentication. So you could just get it for free. Joe Casabona: Wow. Patrick Garman: And then code within the site. I’m pretty sure it’s in the same exact plugin actually would make a HTTP call to the REST API endpoint, which then bootstrap the site again to then get the database credentials to then put them into a SQL query. Joe Casabona: Oh, my gosh. Patrick Garman: We find some crazy stuff sometimes. We obviously fix that. We find security issues. Sometimes we flag it right away. We don’t wait for the end of the two weeks. Joe Casabona: That’s what I was going to ask you. Do you like find it, and you are like, “Put it in the report.” Or you were like, “Uh, guys, this is the worst thing I’ve ever seen.” Patrick Garman: We found a few cases like that where we had actually reached out… Usually, we start the audit and we ask questions along the way. But we try not to get too much bias. And at the end of the audit, we do a one-hour call just going over everything with the store owner. But in those cases, we reach out, we let them know. We’ll usually have some sort of fix ready or a recommended fix. So we do sometimes find the granular, but we’re usually not looking for it. Joe Casabona: Yeah, yeah, absolutely. That’s story reminded me of a site that I was working on for some people I worked for at some point, where they were taking donations and the credit card information was stored in a plain text file on the server. I immediately brought it to the manager and I was like, “This is bad for a lot of reasons, but number one is you’re violating… this is not PCI compliant. This is a data security issue. This is really bad.” Patrick Garman: Unfortunately, I think we’ve all got stories like that. We’ve run into it too. I’ve been running into those as long as I’ve been working on WooCommerce, which is starting around like version 1.1. Joe Casabona: Wow. It’s just like crazy. Because the first time a client brought that to me, I was still in college. They said that they were like raffling off a house, like a million-dollar home, and PayPal view that as gambling, so we couldn’t use PayPal. So they’re like, “Well, why don’t we just save the credit card information then we could process it on our end on our machine.” And I’m like, “You can’t do that. We’re not allowed to do that. It’s bad. People’s credit cards will get stolen.” I knew that as a college kid. I just don’t understand how it gets to a point where, I mean, I guess it’s just like my nephew can make a site and he’s just going to do whatever I tell him to do. Patrick Garman: Is that the guy I mentioned or referred to before, the executive in the boardroom that thinks the internet is a fad, yeah, let’s just get the credit cards, we’ll run them. Joe Casabona: That’s a good point actually. The CEO of that company is the person who made that recommendation. Thankfully for them and me, I was like, “We can’t do that.” Which brings me to your next service, the White Label eCommerce. Because that project, to use an Italian term, gave me agita. Once I saw that it was going sideways, it made me actually sick to my stomach. It was like the highest stakes site I’d ever worked on, and I didn’t have like the breadth of experience I thought I needed. I really could have probably used your white label service. So why don’t you tell us a little bit about that. Patrick Garman: I don’t remember where I first heard this phrase, but experience is what you needed when you didn’t have it. I’ve talked to a number of site owners, agency owners, I’ve talked to a lot of people in the eCommerce space. Mindsize, we’re 11 people. We’re not a tiny company but we’re not a huge company. We consider ourselves experts on the work we’re doing. So we charge accordingly. We’re not the cheapest, we’re not the most expensive either. But there’s a lot of work that other people can do with some simple guidance. Something where you can build it. Joe, you’ve got development skills. If I told you how to build something, you could build it. You just need the blueprint for how to build it, which you don’t have. As a company and me personally, I try and give back a lot to the community. My entire career is built on the community effectively. I got a lot of information from it. I’m the developer I am today with a lot of the code reuse I got previously. So I try and get back to the community. I try and do a lot of talks just sharing information. But at the end of the day, there’s only so much I can share. Our agency support plan, though, it’s $499 a month and basically gets you direct access to the Mindsize architects. So in our projects, we have the project manager, we have an architect and a project lead and then the developers on it. So an architect would be someone like myself. I can take the business needs and turn it into the architectural plans for a project or a task that we’re doing. Once we have that spec, we can then work with the project manager and project lead to turn it into what the tasks are and then have the developers do it. So with this plan, $500 bucks a month, you get five support hours with our architects. You could use those for asking, “Hey, I need to build this plugin. How do I make sure it’s scalable?” It could be “what kind of hosting should I look for this type of site?” One of the first questions I ask when we’re hiring and I’m in second interviews is, “What is your recommended hosting.” And for 90% of people in our interviews, it’s usually a shared hosting. And there’s different levels. I get all the way from Bluehost, to GoDaddy, to Siteground, one on one, all the big names that popped up. That goes to show you even people who are getting to our second interviews of senior developers may not know what the best hosting for a different type of site is. And our architects do. So, five hours a month, you can ask quite a few questions. If you were to ask me, What do I do to find out how the site is slow, and I tell you, “Install Query Monitor, look for pretty colors,” we’re going to have that conversation in five to 15 minutes. So you get that benefit of being able to ask questions to people you trust will get an answer to you within a day, you know, business days. I think, for most people will get a Slack channel set up to use. There’s quick and easy access. But what I’ve learned the most from other business owners and agency owners is we have nowhere to turn for this stuff. We’ll try slack, we’ll try different communities, we’ll try online. And I wish I could just have these questions. $500, for some people, it’s too expensive. For small mom-and-pop shops, they’re probably not going to pay $500 for support. But for a decent-sized agency that just needs this extra level of support, it seems like the right price point. And on top of that, I actually saw recently in some of the Facebook groups I’m in with different smaller freelancers and agency owners, how do you take vacation if you’re solo? Who do you give your clients off to? With our agency support plan, we also have an opportunity for getting our development hours at a discounted rate. So if you need to just have us do some work for you either for a large project or for someone who just wants someone to watch the ship while they’re away and having a vacation, they deserve to finally take, our teams available to help with that too. So we think we’re experts in what we do and we’re trying to share that in a way that benefits everyone involved—as you’re probably not going to ask the same question multiple times. So once we answer something for you, you’re going to learn from that, continue to know it, it will better your business as well. Joe Casabona: I think that’s great. There’s two points I want to just kind of drive home here. $500 a month you say might seem expensive to maybe freelancers or small mom and pop shops. But if you can sell an eCommerce site, right… I mean, I don’t want to anchor a price to an eCommerce site, but when people come to me, I say an eCommerce site sell at $10,000 for me to do the basics. Whatever, right? One guy came to me and needed like 10,000 products, medical products on the site. And I was like, “That’s going to be $30,000.” He’s like, “That’s expensive.” And I’m like, “Like, “It is $3 per product. $3 per product is what I’m charging you.” But if you sell on eCommerce site, you’re probably selling it where you can add in that extra 500 bucks a month to get access to deliver an even better site. The value that you are going to add by paying that 500 bucks is going to be much more than 500 bucks to the client. Patrick Garman: And if you think of the hourly rate, someone who’s going to be interested in this and is probably charging, it’s going to be somewhere…I’m assuming, $50 to $75 to like $100 $125 an hour. $500 monthly, that’s an hour to a week extra. If we can answer questions for you that can get you back an hour or two a week to better serve your own clients and immediately has ROI. Joe Casabona: Right, exactly. Spend that hour, go on a podcast. That’s a little bit of marketing to maybe get more clients, right? Patrick Garman: That’s what I’m doing. Joe Casabona: Yeah, exactly. The other thing is you mentioned taking vacation time and getting people to cover for you. I think this is another important thing that it’s easy for solo shops to overlook. But find somebody like a friend or Mindsize. When I went on my honeymoon, two weeks in Italy did not even take my laptop. I barely had internet. I asked my friend Matt Pritchett, Fort Worth natives, right? I think he’s living in Tennessee now. I’m sorry, Matt, you’ve moved a lot and I’ve lost track. But I asked him, I’m like, “Hey, man, I’ll just forward my emails to you. If there’s a problem with one of my clients’ sites, do the work, “I’ll pay you when I get home.” There were shocker there were no insane emergencies. So I think it’s really important. It’s maybe hard for some people but take that time. Take that time to yourself. Patrick Garman: We’re all working too hard. I mean, between the work I was doing prior to Mindsize, and then starting an agency, and then also just getting through a pandemic, I mean, as a business—not all businesses were as fortunate as we were to survive even in 2020—but I took my first vacation where I wasn’t working in 10 years last year. Joe Casabona: Wow. Patrick Garman: I spent a week. I did have my laptop on me. So I didn’t go that far. I’m too paranoid to not bring it with, but I trusted the team we have. Over the course of 2020, we put a lot of processes and policies in place that enabled me to finally take a vacation. I mean, I had taken trips to Disney and I was sitting in our resort room working. Joe Casabona: I worked from the Disney Vacation Club members lounge in Epcot one day. I had my laptop with me. It was kind of planned. It was like a half vacation day but I have my laptop with me. I’ll tell you. I mean, working at Disney World makes working a little less bad, but I’d still rather be. Patrick Garman: Yeah. It’s better not to. But walking down Main Street with my phone out on slack trying to tell someone how to reboot a server, that’s not what I should be doing on Main Street. Joe Casabona: Amazing. Well, this has been a fantastic conversation. I do need to ask you my favorite question, which is, do you have any trade secrets for us? Patrick Garman: I’ve kind of given them away a little bit. But at the end of the day, for an eCommerce site or any site, keep it simple. I mean, that’s number one. Simplicity is going to make everything better. I run into that every week where someone’s trying to overthink a problem or clients building content had a scenario yesterday. One of our clients building content on a page and the page builders alert block that was there, when you click “dismiss,” it would throw the page out of whack a bit. So I have a question, “Do you need it dismissable?” “No. Okay, so don’t make a dismissable. It’s simpler content, and it’s not going to break.” We could spend five hours figuring out why the “dismiss” button is making the content go out of whack. But we have a problem now, so we solve it now with a simple solution. And number two is just look at your database queries. If you have an eCommerce site and it’s on WooCommerce, install Query Monitor. It’s free. It’s not that hard to use. How many queries are you running? How much can you get rid of? The less you do by keeping it simple, your site’s going to go farther, and be faster. Joe Casabona: Love it. And Query Monitor is fantastic. I think Brian Richards, friend of the show, recommended that plug in to me when I was having some issue. Well, this has been fantastic. What we haven’t touched on, which we’ll touch on in Build Something More, is you recently went through a rebrand and I would love to hear more about that because I just signed up as we record this for Design Pickle. So now I have a graphic designer who I love his work. I’m just so excited to have all of the things that I designed which is basically just like a font redesigned from a real person, a real graphic designer. So excited to talk about that in Build Something More. But first, Patrick, where can people find you? Patrick Garman: I’m usually on Twitter. My personal tag is @pmgarman. I’m not AGPS. You can also find Mindsize there @Mindsizeme, and then my own website Pmgarman.me and mindsize.com. Joe Casabona: All right. I will have links to those and everything we talked about in the show notes over at howibuilt.it/211. If you want to catch my discussion with Patrick on the rebrand and Build Something More, and you are not yet a member, you can sign up over at buildsomething.club. Thanks so much to our sponsors for this episode: TextExpander, Restrict Content Pro, and of course Mindsize. Thanks so much for listening. Patrick, thanks so much for your time. I really appreciate it. Patrick Garman: Yeah, no problem. Happy to be here. Joe Casabona: And until next time, get out there and build something. Sponsored by:Mindsize: Your WooCommerce Partner Restrict Content Pro: Launch your membership site TextExpander: Get 20% off your first year by visiting the this link. Source

Lights, Camera, Grow
Thinking Outside the Jar (with Kate Rooney and Jess Guffey, Branding Team, Design Pickle)

Lights, Camera, Grow

Play Episode Listen Later Mar 4, 2021 39:44


What do you get when you mix marketing, singing pickles, and Oompa Loompas? No, it's not a fever dream. It's actually a co-branded marketing strategy that you'll hear all about in this episode of Lights, Camera Grow.Kate Rooney and Jess Guffey, Brand Director and Director of Brand Partnerships respectively at Design Pickle, gave us a dill-ightful peek at how a content company makes their OWN content, including their buzz-worthy podcast called “Creatives are the Worst.”

A Podcast about Nothing | APAN Podcast
Ep. 051 Confident vs Comfortable | APAN Podcast

A Podcast about Nothing | APAN Podcast

Play Episode Listen Later Sep 30, 2020 85:27


This was a great conversation about being confident and comfortable with who you are! Vee is a 30 something-year-old Wife and Mother, AD is almost 30 and "still trying to figure out life". Either way, it's important we all understand that it takes us taking the time to learn how to be comfortable with ourselves and not external validation. Don't forget we have our current APAN friends and family special with our friends at Design Pickle - https://hubs.la/H0wLwV20 --- Send in a voice message: https://anchor.fm/apan/message

Growth Manifesto Podcast
Growth, marketing, branding and recruitment with Russ Perry from Design Pickle

Growth Manifesto Podcast

Play Episode Listen Later Jul 22, 2020 53:43


This episode is a discussion with Russ Perry, CEO and founder of Design Pickle -  the world's #1 unlimited graphic design service. We talk about growth, marketing, branding and recruitment (and everything in between). You're listening to The Growth Manifesto Podcast, a Zoom video series brought to you by Web Profits where we talk about how to drive business and marketing success.

The Circuit of Success Podcast with Brett Gilliland
Russ Perry Joins the Circuit of Success!

The Circuit of Success Podcast with Brett Gilliland

Play Episode Listen Later Oct 29, 2018 28:46


Russ Perry is the Founder and CEO of Design Pickle, the world's most successful flat-rate graphic design service. With his business acumen and leadership, Russ scaled his companies from 2 employees to 200 and thousands of clients with over $10M ARR. More recently, Russ has been focused on mentoring other entrepreneurs to level up their lives... The post Russ Perry Joins the Circuit of Success! appeared first on The Circuit of Success with Brett Gilliland.

The Side Hustle Show: The Freelancing Mixtape
11: Scaling Up a Service Business: From Idea to $400k in Monthly Recurring Revenue (in Under 3 Years)

The Side Hustle Show: The Freelancing Mixtape

Play Episode Listen Later Oct 25, 2018 44:27


Three years ago Design Pickle didn't exist. It wasn't even an idea in founder Russ Perry's head yet. That's why it seems crazy to me that today the unlimited graphic design service is doing $400k in monthly recurring revenue! Back in 2014 Russ was running a creative agency, but he started to hate everything about it. “I felt like I was in a prison of my own creation,” he said. By January 2015, he'd shut down his agency and started working as a freelancer. Not wanting to build a similar prison again, he sought out a different business model -- one with a simpler service offering that was designed to scale. From taking on a friend as his first client to now completing more than 800 design jobs a day, it's been an incredibly quick ascension and a great example of how to scale a service business. Note: Click here to download Russ' top tips for scaling a service business from this episode. Tune in to hear how Russ grew his business from zero to $410k+ in monthly recurring revenue in less than 3 years. We cover his marketing strategies, his hiring best practices, and what Design Pickle does to keep customers coming back month after month.

The Business Generals Podcast | Helping You Maximize Your Entrepreneurial Dreams - Every Single Week
042: Behind the Scenes of the Successful Unlimited Graphic Design Services Business (w/ Russ Perry)

The Business Generals Podcast | Helping You Maximize Your Entrepreneurial Dreams - Every Single Week

Play Episode Listen Later Aug 8, 2017 52:23


Russ Perry is the founder Design Pickle, the number one flat rate graphic design service in the world, offering clients unlimited graphic design support at a flat monthly fee. Design Pickle solves a lot of problems for just about everyone, from the small business that doesn't have an in-house designer to the entrepreneur who shouldn't be spending time trying to put Facebook ads together for hours on end. Russ has been involved in branding and marketing strategy for over the last decade, and has worked to shift the status-quo with brands like Apple, Morgan Stanley, Pebble Tec, LG, Botanicare and Harlem Globetrotters. ………. Book recommendation for entrepreneurs:  Deep Work: Rules for Focused Success in a Distracted World – Cal Newport The 7 Day startup: You Don't Learn Until You Launch – Dan Norris >>> Legacy: To be remembered as the enabler that ensured his family had amazing, unforgettable experiences – Russ. >>> Best way to connect: Russ Perry on Instagram http://www.designpickle.com/ (www.designpickle.com) – Russ’ business website (Fill out contact form)  

The GSD Show
020: The Value of Finding Your Niche in The Fitness Industry

The GSD Show

Play Episode Listen Later Mar 31, 2017 29:09


Russ Perry, Owner and Founder of successful design firm, Design Pickle, joins us to go over tips for how to find your niche for your fitness studio. Today we're actually at a pickle factory to really dive into the meaning and importance of niche-ing and why it is so essential to your fitness studio's overall growth. -- Read the show: https://www.loudrumor.com/the-gsd-show/ Facebook: https://www.facebook.com/GSDshow/ Twitter: https://twitter.com/GSD_Show Instagram: https://www.instagram.com/gsd_show/

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship
139 How Design Pickle Bootstrapped Its Way To $2 Million Revenue - With Russ Perry

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship

Play Episode Listen Later Feb 22, 2017 51:53


Russ Perry is the founder of Design Pickle, a productized service that offers unlimited graphic design support for your day-to-day business needs for a flat monthly fee. The Show Notes Design Pickle Built to Sell: Creating a Business That Can Thrive Without You by John Warrillow John Warrilow Infusionsoft Russ Perry on Twitter Omer on Twitter Enjoyed this episode? Subscribe to the podcast Leave a rating and review Follow Omer on Twitter Need help with your SaaS? Join SaaS Club Plus: our membership and community for new and early-stage SaaS founders. Join and get training & support. Join SaaS Club Launch: a 12-week group coaching program to help you get your SaaS from zero to your first $10K revenue. Apply for SaaS Club Accelerate: If you'd like to work directly with Omer 1:1, then request a free strategy session.