Podcast appearances and mentions of Jason Lowe

explore new orleans os i am open source albany mcpherson senior analyst cobol linux foundation albany state university jason lowe

Play Episode Listen Later Jan 3, 2024 24:46

Subscribe Apple Podcasts | Google Podcasts | Spotify | Amazon Music | Android | Pandora | iHeartRadio | Email | Deezer | RSS | More Don't miss this historic episode featuring Jason Lowe, Telarus Solution Architect for Contact Center. Join in as he discusses a key contact center product some companies just can not do without, which is Work Force Management (WFM). He talks about why they need it, how to overcome objections, and most importantly, how to help your contact center customers see the ROI on it! Can you believe that we're already at 100 episodes? While we go and ramp up and get ready for season three, we're gonna take you back, listen to some of the great moments in these past episodes. So stay tuned as we take you back to season one and two. Everybody, welcome back. We are here to talk about contact center, workforce management, and we're gonna talk about why that is so important. But before we get to breaking that down, what it is, why it matters, why you care, I'd like to welcome in Mr. Jason Lowe, also goes by the name of J. Lowe, into the studio today. – Thank you for having me, Josh. Happy to be here. – So J. Lowe, I wanna talk about your background. Part of my favorite thing of doing this is really learning where everybody came from, right? Did you used to cut grass, then you decided you wanna get into tech? Where did you start? What's your background? How did you get here? And give us the story. – Man, so I've always been into technology. My parents got an Atari, which I loved, and then we got an Apple 2C computer, and they sent me to a computer camp and did all of these things. But when I, quite frankly, when I got to high school, and I didn't wanna go to my other classes, I would go and hang out in the computer lab. And the person that ran the computer lab was very nice, and knew that if I wasn't there helping her with the computer lab, that I would probably be at the 7-Eleven on the corner, or something like that. So she let me go ahead and spend as much time there, and so I got to spend time networking computers together, and setting up software, and then I got a job right out of high school doing the same stuff, and it eventually led to writing code, and doing some of the really super cool, crazy, techy things. But then I was tired of not having a degree, so I went back to school, got my bachelors, and ironically, right after I got my bachelors, and I'm looking around for a job, any job whatsoever, and I ran into this fine gentleman by the name of Darren Solomon, who at the time, was a recruiter for a little company called UCN. – Ah yes. – Yes, and he is now at Varen, by the way, but he and I bonded, and he tried to shoehorn me into three or four other different positions, and I finally got in as a technical trainer at UCN. And so that's how my technology, at least in the software as a service space career, kind of got started. But yeah, previously everything from writing code, to networking, and computer maintenance, to software installation, and stuff like that. – I love it too, because it all translates, right? I mean, I never thought when I was going to school that I would need to know what the OSI model was, and understanding all these different layers, but you have these core things that you have, that you're taught that it always kind of comes back to, regardless of if you, we talk about this, of the things that we went to school for, are we doing those now, right? That's a whole nother podcast on its own, but I think that core, that troubleshooting, plugging it together, right? You're starting to learn what you like, right? So it's been awesome to kind of see that progression, and then turned into in contact, and then I believe there's some product experience in there. So I think you've gotten a cool, rounded out experience in my mind of the background, now obviously specializing in the context in our side here as an architect. – Yeah, it's really funny how things turn out. Everything's so iterative, right? You build on top of things, and when I got to UCN, I was a technical trainer, and then I go walking into Scott Welch's office, Scott is now CEO of Europe for Five9, and I said, “I need a mentor,” and he said, “Okay, here, take a test,” and so he gave me an LMS personality profile. They said it was a 96% match for sales engineering, which I had never heard of before in my life. And so a year and a half later, I'm on the SE team, and I also played SE roles at Talk Desk, and things like that, but really the fun and interesting thing where things went a little crazy for me was I met the SKO with Nice in Vegas, outside by a campfire, having a drink with Kristin Emenecker, who is now the chief product officer, I believe, for Playbox, and we were sitting there ruminating about what we were doing in our different roles, and she said, “Man, I wish I could find someone “to take this product role,” and I was like, “Well, I'll do it,” and next thing I know, we're having a conversation, and a month later, I'm on the product team, and I'm managing the relationship with Varenth, and at the time in contact before the nice acquisition, and so that was kind of my first exposure to workforce management in the contact center from a product side of things. I'd done things previously, but that really opened my eyes as to how these tools work, and what they do, and the value they provide. – So you got to see a lot of progression there. I mean, UCN is turning to in-contact, and you got to see the Varen partnership, product side, engineering side, architecture, all of that, and seeing in-contact grow over the years. As you saw that, I wanna talk a little bit about, and weave this into the workforce management side, because we always talk about, from a discovery call perspective, we're looking to understand where the customer is, what do they need, do they need the full suite of everything, do they need just this little segment of tools that we're trying to augment, because maybe the customer already bought that, and the agent's trying to wedge in with some product or service. So first off, help us understand, for anybody that doesn't know WFM, and what this whole workforce management thing is, break that down for us. – So WFM is one of a set of tools that are collectively referred to as workforce experience management these days. It used to also previously be called workforce optimization. And WFM, in a nutshell, the Cliff Notes version, is a tool that in one side, you feed in a bunch of variables, and on the other side, it spits out a schedule for your agents. That's basically what it is. Now the variables that you feed in, are everything from, how many calls we've taken, what service levels we want for these calls, what shifts do they wanna work, what kind of calls can they handle, are we expecting increases or decreases based on seasonality, or on advertising spends, or these different things. It takes into account all of these different factors, before it spits out the schedule, that allows you to answer the number of calls that you're going to get in the service level window that you want, service level being answering within a certain interval, like we wanna get 80 to 85% of our calls answered within 30 seconds, or something like that. And so it takes all that in consideration, and then it just makes sure that you're optimizing the number of people that you need to have on the floor, answering phone calls at any given time. So really, it's the thing that optimizes things in both directions. One, let's optimize the customer's experience by making sure that an agent's there to answer the phone call, but let's also optimize the spend for the company by making sure that we're accomplishing this with the lowest number of actual agents or employees necessary to meet those levels. – Awesome, I wanna go back to maybe one of the first examples that you did with this, but maybe let's kick back even further of how do we know who needs this, right? I mean, do most customers know that they need it? Is it a certain size that you would always see of when it gets to the size, that's kind of when, and the spreadsheets thing doesn't work anymore, or steer us around that? – Great question. So I would say in most cases, when you're looking at somewhere north of 40 to 50 agents, you're probably going to benefit from something like this. Now there are other variabilities that kind of play into things like, do we have a follow the sun model? Do we have just one shift, eight to five Monday through Friday, and that's it? Do we have long calls? Do we have short calls? Are we doing outbound also? What are the types of media channels are we handling like chat, SMS, email, et cetera with our agents? Lots of different factors, but generally rule of thumb, if you have more than 40 to 50 agents, if you will, whatever you call those agents, that's generally the level that's kind of a rule of thumb. – Okay, so let's look back at, I wanna show a progression here as we build on this at the end, then versus now kind of thing. If you flash back to one of the first opportunities that you ever worked in as an engineer, where you went, hey, I need WFM, or we need to add WFM in here, walk us through what was that like and what was the product set then and how much value did it add? – At that time, it really was just the scheduling component, but then there were also some affiliated products that also further justified it. On the scheduling side of things, that was enough of a financial justification to make it happen. This was an instance where I think they were dealing with 75 agents, they were doing spreadsheets, they did have a day shift and a swing shift, and they wanted to be really particular about their schedule and they wanted to really make sure that they were hitting those service level goals. And so they were less concerned with providing the agent with a consistent eight to five Monday through Friday schedule, but let's make sure that we have the right staff scheduled wherever needed. And so you have two different extremes in using the tools. One is going to be flexibility in the agent schedule, the other is going to be let's be consistent for the agent and just provide them a day job type thing. So the more flexible you can be with a schedule for an agent and start and finish at a specific time, take breaks at specific time, then you're going to be able to customize things a little better to hit those service levels. And in this particular case, it really made sense because they were using Excel spreadsheets and they were just kind of going off of what they felt. But when we dove into things and really took a look at their call volume, imported it into a WFM tool, they could really see the flows, the ebbs and flows during the day and see that sometimes people were taking breaks or were scheduled to take breaks or lunches during some of these peak periods. That's why their service levels were going down and they probably knew it was happening, but they weren't recognizing it because they didn't really have it right in front of their face in the form of a good report. – So how do you pull that in to help the customer see that it's not just an added cost? How do you quantify that into ROI? What's the easiest top couple things to drill that down? – I would say just taking a look at the fact that the people in a contact center are the number one cost. There's no, I mean, no matter what technology you're going to buy, you're still the biggest expense is going to be who you're paying and how much. And anything you can do to optimize that level of personnel or staffing, or dare I say, minimize it to what is just necessary to hit the goals, you're going to save yourself money. How is that going to be? Well, you're always going to be over-staffing if you're not really analyzing and taking a look at what's going on with all of these different variables and making sure that you have people staffed at the right time, but also not there at the times when you don't need them. And so it really boils down to, okay, how many agents do you have? What's your labor expenditure? Why don't we take some of your call volumes, run a couple of simulated schedules and see what your labor costs would be if we were to do it through the WFM tool on this other side. – Love it, love it, that's good. How do you think, let's talk about pros and cons. Our job, right, as engineers and architects is to help the partner solve the customer's business problems. And surely we would love it if we can come in and we can sell them context center and the workforce suite and UC and security and all these things. But we're only able to do, A, what the budget allows and then, B, what they really need that they can identify that solves their problems at the current time. So where I'm going with this is we talk about a fully integrated suite or just these a la carte products that help somebody wedge in. How do you look at pros and cons there? What's my pro or con either way of saying, Mr. Customer, you should leave this older technology that you have because by the time we bolt on, it's gonna be X, Y, and Z. Or, no, you know what, wedge it in here. How do you go through that thought process? – Well, it's interesting, right? You have to take into consideration a lot of different things like the philosophy and the environment and the customer. And what I mean by that is, are they cutting edge technology adapters or are they someone that likes to hang on to their legacy stuff? How open are they to that conversation? There's always that burden of teaching people what this new technology can do. And I've given you this analogy, but I think it's a very pertinent one. I'm giving it up. I'm not turning in my man card. Not gonna do it, but I like this show called Downton Abbey, I just like it, okay? – Awesome. – And the very, very first episode ever, they're talking about how electricity is this really great new invention. And they're talking about how they're actually gonna pipe electricity into the kitchen. And one of the kitchen maids is really confused and can't understand why in the world you would pump electricity into a kitchen for crying out loud. That's because she didn't understand that electricity could drive mixers and refrigerators and all these different things. She had to be educated as to why this tool was going to make her life better and easier and more efficient. And sometimes in the sales process with a lot of these products, you go through that. So ROI is really important. On WFM, it's a little bit more tangible. On QM and some of these other ancillary products, it can be a little bit harder to prove, but it is provable. You just have to do the analysis. You just have to get into the numbers and figure it out. Now as it pertains to do we do it as an add-on, do we do it as a suite of products, again, that's kind of the philosophy of the customer. Do they want to write one check? Do they want to have one hand to shake, one throat to choke, whatever your favorite analogy is? Or are they okay with trying to go with different pieces and bringing together a suite of best of breed products? And there's really no right or wrong answer for everybody because everybody has a different use case that is going to be met by different product mixes. Oftentimes people just kind of go with their gut or they go with what their company philosophy is. – Fair, good point. Do you find though that with a product like this, are you getting them to consider things that they haven't thought of yet? You know, what percentage of customers do you think are considering these things, right? Or thinking about the agent and how long they're on and how much their costs are and all those things. Or are you finding that you're having to bring up in these discovery discussions? Hey, have you thought about this? Have you thought about the software to be able to do these things? – There's a lot of factors there. Sometimes they're familiar with the technology, but it hasn't been the right time yet to try and implement it. Sometimes it's complete discovery and education because they've been so stuck on older technology that they haven't even considered doing this yet. It really is fun to go through that process with customers from both perspectives, right? We now have employees that have used this in previous lives. We want to adopt this technology. We haven't been big enough to do it yet. Now we're big enough to do it. Or our executive team is really emphasizing the trend of now, which is the customer experience. Let's make sure we're differentiating ourselves by how well we're treating our customers. We have to do a better job of that. Let's make sure that we are incorporating these different tools that can make that better. And therefore by extension, make the customer experience better. And so, wow, it's a fascinating time to be in this space. Let's just put it that way. Because technology is always changing, as you know, Mr. Podcaster, in all of these different areas. And all of these different and exciting innovations are really bearing fruit at a lot of different levels. And there's always that bell curve, right? Of early adoption versus late adoption, et cetera. Contact centers run the gamut, just like everybody else. They all run the gamut. It's fun to go in and see what levers you can pull or push to educate them as to what can actually make things better for them. How, why, how it's gonna save them money. How it's going to improve their customer experience and make their lives better. – So that's perfect scenario. That's when it goes good, when we're able to discover, and we can pull out everything that they need. Let's say a partner's listening up to this point, they're ready to hang up off this podcast and go try what you said and put into play. I wanna talk about the bad things, right? Not to be a Debbie Downer, but what are the problems that you're gonna run into in a conversation that you see? You know, what is it that customers struggle with if they don't wanna adopt WFM, or they don't wanna move in that direction? Or just what are some of the challenges if a partner goes down and has this discovery and asks some of these questions on their own, what are they gonna run into that the customer might say, eh, I don't know? – Well, the number one thing that you're facing when you're in a situation like that is, you know, it's not necessarily the competitor which is another provider, it's, you know, no change, or not make any change at all. They just wanna go with the status quo. That's a tough one to fight, and really it comes down to education. And sometimes partners may, how can I put this the right way? They want to make sure that they're coming across the right way when they're talking to their customers about new technologies. They may not feel armed or educated, and that's where myself and my solution architect teammates really come into play here. We can be that person in your hip pocket or side by side with you on these phone calls to have those conversations, to do that education, to make sure that the customer realizes the benefit that these technologies could bring to them. It's the role we play here atTelarus We make everybody better, including our partners, by giving them greater resources to accomplish those very things. – Love it. All right, let's get through, we talked about an early example. Let's talk about a more recent example. We can leave customer name out of this, but what I'd love to hear about this is that, we always talk a lot about what the deal ends up closing at. Really wasn't always what it started as, whether that's because we ask a lot of questions naturally and we gotta understand what fits where, and APIs and integrations and all that good stuff. But maybe walk me through an example where you helped a partner, you got brought into this situation, I said, Jason, here's what it is. And by the time you got through your discovery process and all of that, it ended up being that they needed this. And let's hear kind of what that is, and then really what did it solve? – Great question. So I think doing discovery the right way leads to discussions about these newer technologies. And it can be something as simple as just asking a question about something that maybe they hadn't considered on purpose, or if they didn't have experience with it and listening to them go, what's that? How does that work? How's that gonna provide me a benefit? And then you get into a greater conversation of what it is that those tools can do. Really the discovery process is key. I think it's very, very, very key in making sure that you're leading the conversation the right way. Plus if you're doing it right, you could find opportunity a little bit later down the road to introduce some of those newer things. A recent use case would be actually, one that I'm thinking right now was they just were interested in updating their phone systems. They didn't have much of an IVR, but they had heard, and this was the term they used with me, they had heard of some of these newer technologies that maybe they wanted to figure out to use down the road. And so that led to a conversation of, okay, well let's talk about those newer technologies and these are what they can do and these are the ways that they can improve that customer experience. And it led to a lot of aha moments for the customer. It led to a lot of, oh, and you can do that now? Oh, I'd heard that that might be possible, but I didn't think that that was technology that we would be able to afford, let alone justify. And then when you get into the details of that and they realize that there are cost-effective ways to incorporate a lot of these newer technologies into their practice, it really made an impact. And what started out as just a, let's replace just our phone system and we're gonna do all of these things as futures. And later on it progressed into, okay, guess what? We're gonna add this piece and this piece and this piece with these two pieces being phase two, this piece being phase three. Ended up probably being about twice as big of a deal as it was originally. – Love it. Message here, bring in the team, we can help. – We do those things for you. – All right, so as we wrap this up, just one or two final things here. Obviously we're talking about resources, one of those phenomenal resources that partners have that they can lean on and bring in our team to help with. Is there anything that you would give a partner advice on if they're not comfortable cracking into this technology, right, aside from bringing us in? Anything else that you would recommend for them to do? Education, things like that for them to learn who are not comfortable in selling this? – Just ask the questions and ask the questions around how people are communicating. I think that's probably the biggest thing. How are your customers talking to you? How are you talking to your customers? Who are your customers? What is their experience like? Is there anything you want to do to improve that? What systems are you using now to facilitate those things that you're doing? Then you can ask questions that are a little bit standard, like what is your SLA? What is your service level? What is your CSAT score? All of these different things that maybe you dropped some acronyms or you mentioned some things that they hadn't quite considered. Your job really is not to dive into and ask all of the, at least maybe your job could be this if you wanted it to be, but you don't necessarily need to dive in and ask all the super technical questions. You just need to progress it to, let's have another conversation. Let's get to a point where we're talking to somebody that we can discuss these things in greater detail. Oh, by the way, I'm gonna call Jason and have Jason on the phone with me to go ahead and have that conversation. It's just ask questions. Try and learn a little bit more about what they like, what they don't like, what's keeping them up at night, what types of technologies have they heard about and they wanna consider and go from there. – Love it. Okay, final thoughts here. So in honor of Miss Cleo, if anybody knows what that is, those late night infomercials where she promises to tell your future. We've seen a lot of evolution to your point, right? We talk about that all the time on this podcast of technology, the rate of change is faster than anything we've ever seen. If you look out, I don't know, it's hard to look out even past 12 months right now, but if you look out 12 plus months, anything that you see changing dramatically in this space that you want partners to kind of be aware of and pay attention to? – Customer experience is going to be influenced by a lot more technology than just an ability to answer the phone. There are intelligent agents, there's AI everywhere doing all sorts of things in all the different places at once. Sam Nelson, one of the great people we work with here, Talaris just today, kicked off one of her minutes, or I can't remember the exact name. – Sam Snippets. – Sam Snippets, where she was talking about AI and the role that it plays in the contact center and in customer service and customer experience. That is very, very true. And it seems like every time we turn a corner and we're talking to a provider, they're taking AI and applying it to a different place in the contact center and in the customer experience that we hadn't thought of or considered before. And so that's all leading to the point where you just need to be comfortable with the fact that technology is going to continue to evolve, technology is going to continue to make things better, but the bottom line is that there will always be someone that wants to talk to a live person and that doesn't necessarily want to talk to a machine or doesn't want to try and serve themselves in certain ways. And so there will always be people that you can talk to that are contact center or customer experience centric. Another thing, if I may, take a few more moments here, is the merger of marketing and customer service, sales and customer service. Marketing, sales, customer service are all kind of becoming the same thing. And so the systems that are serving one of those can oftentimes be the systems that serve others. And we have in our stable providers here at Telarus some fantastic tools that can do great work in all of those different areas and integrate with the other tools in the areas as well. – Love it. Okay, Mr. Jason Lowe, thanks for coming into the studio with me today, man. – Thank you for having me. – Okay, that wraps us up. All right, everybody, we're out of here for today. I'm your host, Josh Lupresto SVP of Sales Engineering. This is Workforce Management with Mr. Jason Lowe, Solution Architect, Telarus Telarus

I am a Mainframer: Jabrell McPherson, Shariif Ali, and Jason Lowe

I am a Mainframer

Play Episode Listen Later Sep 21, 2023 10:12

On this episode of the “I Am a Mainframer” podcast, host Steven Dickens is joined by Jabrell McPherson, Shariif Ali, and Jason Lowe — all students at Albany State University in Albany, Georgia. Jason, a senior graduating in December, is interested in the mainframe space and is particularly drawn to the z/OS operating system and COBOL programming language. Jabrell is a senior graduating next fall. He was initially interested in front-end development, but after learning more about the mainframe at SHARE, he is now interested in exploring the back-end area. Shariif, a senior graduating next fall, is also initially interested in front-end development. Still, after learning more about the mainframe at SHARE, he is now interested in exploring the z/OS operating system. Their conversation with Steven highlighted their first-time experience at the SHARE Conference in New Orleans, their interest in learning more about the mainframe, and the potential impact the mainframe can have on their future careers. The students were impressed by the history and evolution of the mainframe and its importance in the modern world. They were also intrigued by the wide range of technologies the mainframe encompasses and the opportunities for growth and advancement in the field. What surprised them most about attending SHARE New Orleans was how open and welcoming everyone was to them and their fellow students. They all felt it was one of the best experiences they've had in their college career and are looking forward to attending again. When asked about their advice for other college students interested in a tech career, they shared three key things: Explore and research different areas of technology until you find something you are interested in and gravitate towards. Don't be afraid to take risks and step outside your comfort zone — and don't be afraid to fail — when trying and learning new technology. Stay strong and persistent in pursuit of your goals. This was an energetic and inspiring conversation you won't want to miss! The "I Am A Mainframer" podcast explores the careers of those in the mainframe ecosystem. Hosted by Steven Dickens, Senior Analyst at The Futurum Group, each episode is a conversation that highlights the modern mainframe, insight into the mainframe industry, and advice for those looking to learn more about the technology. The podcast is sponsored by the Open Mainframe Project, a Linux Foundation project that aims to build community and adoption of Open Source on the mainframe by eliminating barriers to Open Source adoption on the mainframe, demonstrating the value of the mainframe.

It's Just Bodybuilding 234 JASON LOWE | Because Size Matters

Think BIG Bodybuilding

Play Episode Listen Later Aug 10, 2023 70:57

Jason Lowe turned Pro in Classic, Made it all the way to the Olympia, yet still decided to move up to 212…and then OPEN | TIME STAMPS BELOW | It's Just Bodybuilding 234 with Big Ron Partlow, Dusty Hanshaw & Scott McNally

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80. Is AI better than a human being in QA for the contact center agents? With Jason Lowe of Telarus

Play Episode Listen Later Aug 2, 2023 26:59

Interested to hear more about how AI and ChatGPT are being applied in the Contact Center? Then you won't want to miss this talk track. Listen in as we discuss with Telarus Contact Center Solution Architect Jason Lowe. Jason outlines key evolutions in the contact center technology space, the evolution of Artificial Intelligence and all the supporting tools, along with what happens to a business if they fail to adopt them. We might even hear about Jason Lowe's secret talents as a singer and DJ! Josh Lupresto: [00:00:00] Welcome to the podcast that is designed to fuel your success in selling technology solutions. I'm your host, Josh Lupresto, SVP of Sales Engineering, at Telarus, and this is next level Biz Tech. Hey everybody. Welcome back. Joined here with a special guest in the studio today, Mr. Jason Lowe joining us to talk about AI in the contact center. Is it better than a human or not? Jason Lowe, welcome back on man. Jason Lowe: Thank you for having me back. Josh Lupresto: Exciting stuff. And today we're talking about, you know, what's really front of mind. It's ai. It's the contact center. There's copilot, there's all these cool things that we're gonna get to, no spoiler alerts, but your role here at Telarus obviously is the solution architect over the CCAs practice. So we're gonna get some exciting point of views, I think from your perspective. Excited to do that today. Okay. Okay. So I assume that everybody watches every episode, but in the event that there is one person that maybe didn't [00:01:00] talk to us a little bit about, you know, How did you get started in your tech career? Have you always been in tech? How did you make it here? Jason Lowe: Well, when I was a kid, I really got in, this is when like personal com. I'm that old. Yes. Well, I, when I was a kid, personal computers were just starting to be a thing, and so I really got into them and got into doing all sorts of fun stuff Right out of high school, I went into a very technical type role and ended up progressing to a role where I wrote code for like a decade. And then I went through some educational changes to make myself a little more qualified to get into some better positions and progressed and finally got a role at what is now called NICE CX one. But when I joined the company, it was called U C N back in 2000. Yeah. So I was there for about a decade. I, you know, spent a little time at another company called talkdesk and, you know, another stop here, there until I finally came to flares. Josh Lupresto: I love it. So, so I want to hit you with a little bit of a curve ball here. [00:02:00] Oh, dears, flashback. Because I've also heard that you have been a dj, you have been in a band. One fill us in on that, but more importantly, why, why am I asking that? Because I think it relates anything that you've learned along that way that has helped you in this space. Jason Lowe: Okay. I came from a musical family, had a mom that was an opera singer, had a dad that was a guitarist songwriter. And so I just kind of, music has been a part of my life all my life. So when I was a kid, just moved to Utah, there was this dance club called the Ritz, and it was a big red bowling pin on State Street. It was right there. Yes. And it was a new wave dance club for 16 and older. And I happened to wander in when I was 16, and by the end of my. 16th year, I believe. I had gone up to the owner and said hey, when are you gonna let me dj? And he goes how about next week? Because someone had just quit. So I just became a DJ and I DJ'ed there for a number of years. My music career, I kind of, I had a song on the radio locally in Utah for like a year [00:03:00] but didn't really do anything more with it. Got back into other musical projects. And then back in 2009, 2010, With the adv, advent of Facebook, started doing some more DJing and now I DJ on a regular basis, so it's a lot of fun.

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62. What is Work Force Management and why is it important? With Chuck Krogman

Play Episode Listen Later Mar 29, 2023 35:37

Listen in for an information-packed episode on the importance of Work Force Management in the Contact Center as we chat with Chuck Krogman, SVP of Global Sales from Playvox. They have a unique positioning in the market as they were born in the cloud, are very API friendly, and have a full suite of products. Don't miss it as Chuck makes it easy to understand how to turn every $1 dollar into $4! https://www.youtube.com/watch?v=LWHotZZepIc Transcript of episode can be found below. Josh Lupresto (00:01): Welcome to the podcast that is designed to fuel your success in selling technology solutions. I'm your host, Josh Lupresto, SVP of Sales Engineering at Telarus. And this is Next Level BizTech. Josh Lupresto (00:15): Everybody. Welcome back. Today we are talking about Contact Center, but more importantly, workforce management. So if you tuned in on the previous episode, you got to see the wonderful Jason Lowe talk about it. We were in the studio talking about the different aspects of, of really workforce management, laying it out, his approach to it, some of his experiences. Today we get to be joined by Chuck Krogman, who is SVP of Global Sales at Playvox, and we get to hear about Playvox's perspective and Chuck's journey. So, Chuck, thanks for agreeing to come on, man. Chuck Krogman (00:46): All right. Well, Josh pleasure to be here. And I already feel a little intimidated. I've known Jason Lowe, as we affectionately call him J-lowe for many, many years. And he's a, he is a tough act to follow. But appreciate you for, for the invite and participating today. Josh Lupresto (01:01): I have faith in you. I think it's gonna be great. Don't be scared. So, hey, Chuck, I, I want to hear first about just you, you know, before we get into Tech Stacks and WFM and all kinds of cool acronyms, just tell me about you. Give me your, your story, you know, your personal journey. Where did you start? How did you get here and, and, and, and how did you get to where you're at now? Chuck Krogman (01:23): Yeah. actually I, when I look and just kinda look at my own personal journey, it kind of just maps right along with a lot of the customers. From a, my entry and from a technology perspective, I, I kind of moved into the technology sector in, at a time installing, supporting and maintaining large, you know, premise based call centers for for Rockwell. And it kind of moved up through, I took a bit of a journey as probably many people in your studio audience can testify too. I was with 13 years with ShoreTel and Mitel when the whole voiceover ip IP telephony kind of took off and was hot and continued to progress, moved over to the cloud, was with some, some great c a s providers with both Five Nine and Talkdesk and and now here kind of more specialized in a really exciting and growing segment of the market in joining Playvox just a little over two years ago. So it's you know, it's been a, a nice, as I said earlier, I kind of made that move from premise into, into a uc solution, into backend to contact center. So it's been it's been a kind of fascinating, Josh Lupresto (02:37): I love it. I love that you rolled with the journey, right? I mean, you're, you're in a spot that stood and, and, and it was what it was for a while consistently, and then all kinds of crazy evolutions. So it's probably been fun to, to see all these different evolutions and who knows where it goes next. We'll, we'll get into some of that, I suppose. Chuck Krogman (02:52): Yeah, yeah. I, I will say you know, one of the gauges is it's really tough to get your wife and kids to, to really understand what you do. I think I've heard it simplified as much as, oh, my dad does something with phones. And I said, let's just stick with that, cuz and, and I also did see as my kids are growing up, you're, you're not really a popular career for bring your dad to school day. You know,

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61. What is Work Force Management (WFM) and why is it important? With Jason Lowe

The Oklahoma Observercast

Play Episode Listen Later Mar 22, 2023 24:50

Don't miss today's episode featuring Jason Lowe, Telarus Solution Architect for Contact Center. Join in as he discusses a key contact center product some companies just can not do without, which is Work Force Management (WFM). He talks about why they need it, how to overcome objections, and most importantly, how to help your contact center customers see the ROI on it! Transcript of episode can be found below. Josh Lupresto (00:01): Welcome to the podcast that is designed to fuel your success in selling technology solutions. I'm your host, Josh Lupresto, SVP of Sales Engineering at Telarus. And this is Next Level BizTech, everybody. Welcome back. We are here to talk about contact center workforce management, and we're gonna talk about why that is so important. But before we get to breaking that down, what it is, why it matters, why you care, I'd like to welcome in Mr. Jason Lowe also goes by the name of J Lo into the studio today. Jason Lowe (00:33): Thank you for having me, Josh. Happy to be here. Josh Lupresto (00:36): So J lo I want to talk about your background. Part of my favorite you know, thing of doing this is really learning where everybody came from, right? Did you used to cut grass and then you decided you want to get into tech? You know, where, where did you start? What's your background? How did you get here? And give us the story, Jason Lowe (00:53): Man. So I, I, I've always been into technology. My parents got an Atari, which I loved, and then we got an Apple to see computer, and they sent me to a computer camp and did all of these things. But when I, quite frankly, when I got to high school and I didn't want to go to my other classes, I would go and hang out in the computer lab. And the person that ran the computer lab was very nice and knew that if I wasn't there helping her with the computer lab, that I would probably be at, you know, the 7-Eleven on the corner or something like that. So she let me go ahead and, and spend as much time there. And so I got to spend time networking computers together and setting up software. And then I got a job right outta high school doing the same stuff, and it eventually led to writing code and doing some of the really super cool, crazy techy things. But then I was tired of not having a degree. So I went back to school, got my bachelor's, and ironically right after I got my bachelor's, I'm looking around for a job, any job whatsoever. Mm-Hmm. . And I ran into this fine gentleman by the name of Darren Solomon, who at the time was a recruiter for a little company called U C N. Ah, Josh Lupresto (02:07): Yes. Jason Lowe (02:07): Yes. And he is now at Verint, by the way. But he he and I bonded and he tried to shoehorn me into like three or four other different positions. And I finally got in as a technical trainer at U cn. And so that's how my technology, at least in the software as a service space career kind of got started. But yeah, previously everything from, you know, writing code to networking and computer maintenance to software installations. Josh Lupresto (02:34): I love it. I, I love it too, because it all translates, right? I mean, you know, I, I never thought when I was going to school that I would need to know what the OSI model was and understanding all these different layers, but, you know, you have these core things that you have that you're taught that it always kind of comes back to, regardless of if, if you, you know, we, we talk about this of the things that we went to school for, are we doing those now? Right. That's a whole nother podcast on its own. But I think that core you know, that troubleshooting, plugging it together, right? You just, you're starting to learn what you like, right? So it, it's been awesome to kind of see that progression and then, you know, turned into inContact and then there, I believe there's some product experience in there.

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Executions In A Pro-Life State

Play Episode Listen Later Aug 23, 2022 56:11

Starting this week, as many as 25 Oklahoma death row inmates are scheduled to face lethal injection over the next two years – despite persistent questions about whether the state's killer cocktail violates the U.S. Constitution's prohibition against cruel and unusual punishment. State Rep. Jason Lowe, a criminal defense attorney, joins us for this week's […]

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Pastoral Searches in Appalachia

Level Paths

Play Episode Listen Later Jun 16, 2022 31:39

Dr. Matt Shamblin and Rex Howe host a conversation with Jason Lowe about pastoring and pastoral searching in Appalachia. Since 2013, Jason has served as the Associational Mission Strategist for the Pike Association of Southern Baptists, a network of Southern Baptist churches located in southeastern Kentucky. In this role, he consults with pastors and other church members on a regular basis. In addition to this role, he began serving as the Executive Pastor for First Baptist Church in Pikeville in 2015.

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S8 EP08 - University of Queensland Innovation Challenge: Jason Lowe talks innovation with Dr. Christoph Breidbach

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Play Episode Listen Later Apr 19, 2022 14:20

Jason Lowe, Oracle Cloud Specialist, Developer Communities catches up with University of Queensland's, Dr. Christoph Breidbach, Senior Lecturer. Hear their discussion about preparing students for a future that has not been invented yet, where technology, innovation and business models are valued and considered.

BC Women's Head Coach Jason Lowe Specializes in Team Turnarounds

New England Soccer Journal

Play Episode Listen Later Apr 12, 2022 31:23

Jason Lowe enjoys the challenge of boosting an underperforming program and makingg it shine. He has joined Boston College as the head coach of the women's program, coming to B.C. after years as a player and coach at Wake Forest. And, after some delays due to COVID, his team is ready to get out of the field and get back into national championship contention. What will that take? Listen, as he has a frank discussion with our host, Matt Langone.

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BONUS EPISODE: Inerrancy - Do We Take It or Leave It?

The New Evangelicals Podcast

Play Episode Listen Later Mar 9, 2022 59:04

This is a recording taken from our theology 101 zoom group that meets on the first Monday of the month. In this session Jason Lowe breaks down where we get our modern view inerrancy from and how it might not be as "historical" as you thought.Follow Us On Instagram // @thenewevangelicalsSupport Our WorkAdvertising Inquiries: https://redcircle.com/brands

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E8 - Should you be scared of your swinger neighbors?

Boardroom to Bedroom

Play Episode Listen Later Jan 28, 2022 56:55

E8 - Should you be scared of your swinger neighbors? Opening - PB Volume UP!! Hello!! It's Thundering Head Thursday!! Damn close friends! ya gotta watch them!! Corrie NomNom Wine and Covid - [i] UK National Health Service do not drink at all were more likely to get COVID-19 who drink liquor had no more or less of a chance of contracting the virus. those who drank 14 glasses of red wine or fewer per week were 10 to 17% less likely to get COVID-19. same number of glasses of fortified wine reduced the risk by 12%. white wine or Champagne were up to 8% less likely to get the virus WHO - Takes a toll on immune system so drink grape juice Read More: https://www.tastingtable.com Ember Cup Brad's Show Stats! 105 known Countries! US, Australia, UK, Canada, India States Alaska and Vermont (Maine finally heard us!) Live Stream Video - Going great! Adds a lot to the show People migrating from Podbean Live-stream, still doing both Twitch - don't know anything about it yet! Announcements Show Announcements: Monday - Jan 31st - Monogamy - Liars, and Cheaters, and Fears - Oh My! Upcoming Guests: Preacher - Conservative Group Couple - Cultist Background, Strict Religion - To LS Our Friends! All Girl Show - Coming Soon! Ladies discussing ladies point of view. This week, in the world SCOTUS retirement Biden - pledges to nominate a black woman to the supreme court. Spotify - Removes Neil Young Songs?? hahaha! How much ego do you have to have to throw down the gauntlet...and say them or me?? Ok, I was against this measure before I was for it! Oklahoma Legislature Legislation Seeks to Raise Standards for Oklahoma Judges OKLAHOMA CITY – Rep. Jason Lowe, D-OKC, filed legislation for the upcoming legislative session that seeks to protect and restore faith in the Oklahoma justice system. House Bill 3746, the Judge Timothy Henderson Act, would forbid judges from having a sexual relationship with a lawyer who is representing a client in the courtroom assigned to the judge. Any judge who violates the proposed law could be imprisoned for up to two years and fined up to $100,000. “The people of Oklahoma have an expectation for how their public servants should act,” Lowe said. “This legislation helps ensure that the decisions being made by a judge are driven by the facts of the case and not a relationship with an attorney.” Gotta wonder who he knew that slept with whom Establishing a clear line for expectations helps both the people of Oklahoma and judges. “As most of us know, the appearance of impropriety is often as damaging as the impropriety itself,” Lowe said. “This is a proactive approach to protect public trust by holding public servants accountable.” Whaaa - so because people like to gossip, it might look bad? Michigan News: Reminds me of Robinhood and era in history where all wildlife belongs so the King Used to arrest and imprison people for killing the kings deer. Sound familiar? Listener Questions/Comments The Show Boardroom Segment Trump change tax law No longer personally deduct business expenses Meals and Entertainment? Business owners Biggest thing - Piercing corp veil - open up liability Keep things separate. - Bank accounts Credit Cards W2's, 1099s, all due Bedroom Segment What are swingers? Spinner story People with Pineapples? married or coupled individuals who enjoy sexual experiences with other married or coupled individuals They may occasionally seek out “unicorns” (a.k.a. a single, non-coupled person) [ii] Not polyamorous typically seeking sex with limited or no strings attached. Soft Swap/Full Swap Difference from BDSM - Typically don't share Difference from Kinks Who are swingers? Are they all old? 1960s hippies? “It's a surprisingly dated term - really hasn't gained understanding amongst millennial younger couples simply describe 'open.'" Are they wild, STD ridden people? Are they all about sex, all the time? What we thought of Swingers before we were swingers! Napoleon at Desire They're Everywhere NBC news - somewhere between 2 and 10 percent of married couples have done something that could be called swinging. Two percent seems the more reliable figure. Still, that amounts to about 1.1 million couples[iii] Normal peeps Cops, teachers, senators, pastors, military, FBI, judges, lawyers, business owners Vendor working in our office - Neighbors across the road we met at a club People scared of us Docks friends Friend's husband is scared if she goes out with us People we are scared of Couple trapping me in a booth - When we gonna fuck Made a rule - Don't play on the first date Show Wrap Monday - Jan 31st - Monogamy - Liars, and Cheaters, and Fears - Oh My! More and More content coming! Show Feedback Citations https://medium.com/the-pillow-talk-press/7-myths-about-swingers-and-the-lifestyle-c994b6da72e6 https://madamenoire.com/1069056/that-awkward-moment-when-your-friends-want-to-swing-with-you/ EndNotes [i] https://www.tastingtable.com/745713/new-study-reveals-the-relationship-between-drinking-wine-and-covid/ [ii] https://www.menshealth.com/sex-women/a32677023/what-is-a-swinger/ [iii] https://www.nbcnews.com/id/wbna5467131#.Xs2H5hNKiuU

Ep10 A Talk with Jason Lowe: Owner of British Pub ON TAP in Taiwan / 訪問英式酒吧 ON TAP 創辦人Jason

Landi's Taiwan Diaries

Play Episode Listen Later Sep 8, 2021 15:06

n this episode I had a talk with Jason, one of the owners of a British pub ON TAP in the heart of Taipei. In the beginning Jason was not planning to stay in Taiwan for a long time, but he turned out to be the owner of a famous pub in Taiwan. Want to know Jason's experience of opening ON TAP? And what in Taiwan hasn't Jason got used to even after almost 20 years of living here? You don't want to miss this episode! ON TAP 這一集我們訪問到的是位於台北鬧區的英式酒吧 ON TAP 的老闆之一 Jason。Jason 原本並不打算長住在台灣，之前也從沒有經營酒吧的經驗，現在卻留在台灣成為了知名酒吧的老闆。想聽聽 Jason 創立 ON TAP的經驗嗎？以及已經在台灣將近二十年的他，到底還無法適應台灣的什麼呢？別錯過這一集！

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Episode 14: Behind the Muscle Podcast w/ IFBB Pro Jason Lowe

127 Fit Podcast

Play Episode Listen Later Sep 5, 2021 63:25

Episode 14 of "Behind the Muscle" features IFBB Pro Jason Lowe! Jason is a man on a mission to requalify for the Mr. Olympia in 2022! On this episode of the podcast, Jason and I have a thorough conversation discussing a variety of topics including: the importance of regular bloodwork, the turning point in his life, Chris Aceto, Dragon Ball Z, how to improve outer quad sweep, and of course, MUCH more! Enjoy! Please share this episode on all your social media platforms, and SUBSCRIBE to "Behind the Muscle" Podcast YouTube channel! Thank you! Reach out to Jason on IG: https://www.instagram.com/ifbb_broku/ Reach out to "Behind the Muscle" on IG: https://www.instagram.com/127fit/ "Remember, behind the muscle, there's always a story!"

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Missionary Jason Lowe

First Baptist Church of SW Broward

Play Episode Listen Later Jul 11, 2021 36:48

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#53 - Jason Ferron (Keep it Reet)

Gutter 2 Gutter

Play Episode Listen Later Jul 11, 2021 73:47

In this episode, I am joined by Jason Ferron of Keep it Reet. Jason has been an absolute advocate for making drift available to newcomers as well as veterans alike. With events like Friday night drifts, Keep it Reet's (and Jason's brain child) "Battle Royale", Drift School and Reetsuri, there certainly is something for every skill level. I thoroughly enjoyed my time sitting down and chatting with Jason and have personally been supporting Keep it Reet since the very first giveaway car. So I am super excited to be able to bring you this episode. You can find Keep it Reet on: Website: https://www.keepitreet.com/ Facebook: https://www.facebook.com/keepitreet Instagram: https://www.instagram.com/keepitreet/ YouTube: https://www.youtube.com/keepitreet #ISOJAPSHOW is back! With the support of our good friend Jason Lowe and Old School Jap and Euro from episode 45, I have been able to give the online car show a good kick in the pants this year. With a growing prize pool, this is one you do not want to miss!! Jump on over and be sure to follow along on Instagram. Who knows? You could find yourself scoring some sweet prizes just for sharing pictures of your car! Gutter 2 Gutter Podcast now has it's very own merchandise that you can find here: https://certifiedprinting.com.au/product-category/gutter-2-gutter-podcast/ So be sure to grab yourself a hoodie for those cold winter nights and do your part to help support the podcast. Don't forget to follow the podcast on: Instagram: https://www.instagram.com/gutter2gutterpodcast/ Facebook: https://www.facebook.com/G2GPodcast/ Please rate and review on your podcast platform of choice and be sure to tell a friend about us. This is a great way to help us grow and reach more earholes. All the music you hear on Gutter 2 Gutter is written for us by Von Spriggan. You can find Von Spriggan recording and producing his music on Twitch at: https://www.twitch.tv/vonspriggan You can also find his music on SoundCloud at: https://soundcloud.com/vonspriggan

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#52 - Laura Byrnes (Red Shamrock Racing)

Gutter 2 Gutter

Play Episode Listen Later Jul 4, 2021 48:42

In this episode, I got to sit down with the Pocket Rocket, Laura Byrnes. Laura is the team driver of Red Shamrock Racing, the father and daughter team primarily focused on racing Late Model sedans. I had such a great time sitting down and chatting Laura as I'm sure you'll see, she has such an upbeat and outgoing personality that it's hard not to get caught up in her passion for racing. You can find Laura on: Facebook: https://www.facebook.com/laurabyrnesmotorsport Instagram: https://www.instagram.com/laurabyrnesmotorsport/ Tiktok: https://www.tiktok.com/@laurabyrnesmotorsport?lang=en and Red Shamrock Racing on: Facebook: https://www.facebook.com/RedShamrockRacing Instagram: https://www.instagram.com/redshamrockracing_/ Youtube: https://www.youtube.com/user/RedShamrockRacing #ISOJAPSHOW is back! With the support of our good friend Jason Lowe and Old School Jap and Euro form episode 45, I have been able to give the online car show a good kick in the pants this year. With a growing prize pool, this is one you do not want to miss!! Jump on over and be sure to follow along on Instagram. Who knows? You could find yourself scoring some sweet prizes just for sharing pictures of your car! Gutter 2 Gutter Podcast now has it's very own merchandise that you can find here: https://certifiedprinting.com.au/product-category/gutter-2-gutter-podcast/ So be sure to grab yourself a hoodie for those cold winter nights and do your part to help support the podcast. Don't forget to follow the podcast on: Instagram: https://www.instagram.com/gutter2gutterpodcast/ Facebook: https://www.facebook.com/G2GPodcast/ Please rate and review on your podcast platform of choice and be sure to tell a friend about us. This is a great way to help us grow and reach more earholes. All the music you hear on Gutter 2 Gutter is written for us by Von Spriggan. You can find Von Spriggan recording and producing his music on Twitch at: https://www.twitch.tv/vonspriggan You can also find his music on SoundCloud at: https://soundcloud.com/vonspriggan

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Jason Lowe on the Benefits of Participating in Hackathons at the Hackmakers World Innovation Day

Oracle Groundbreakers

Play Episode Listen Later May 20, 2021 13:36

Hackmakers: Part 2: Jim Grisanzio talks with Jason Lowe about his experiences participating at the Hackmakers World Innovation Day Hackathon in April 2021. Jason spoke about the people, skills, and software technologies that Oracle contributed to the event and some of history and upcoming hackathons as well. Developers and non-developers alike came together to work on projects to help support the people in need around the world -- and in the process they learned valuable new skills they can use in their careers. The experience was a continuum of learning for everyone. Oracle and other organizations sponsored the event in collaboration with UNESCO and UNEP. The areas of focus for the projects included health, education, and work -- all based on the larger list of United Nations world development goals. Jason Lowe, Master Cloud Specialist Engineer, Oracle, @jlowe000 Jim Grisanzio, Sr. Community Manager, Oracle Developer Relations, @jimgris

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#45 - Jason Lowe (Super clean KE20 and Old School Jap and Euro Cars and Coffee)

Gutter 2 Gutter

Play Episode Listen Later May 9, 2021 46:23

In this episode I am joined by Jason Lowe. Jason owns one of the cleanest KE20 Corolla's ever to grace the streets of Sydney and after a decade on the road, it is still every bit as clean as it was when it rolled out on the road for the first time after a decade long build. Jason also co-hosts the Old School Jap and Euro Cars and Coffee get together in Penrith which has seen massive growth inside of the first 3 gatherings with over 140 cars at the latest one. It was great sit down and chat with Jason because is an absolute gentleman and I'm sure you'll all agree. You can find Jason and his Corolla on Instagram: https://www.instagram.com/ke04ag/ and you can find Old School Jap and Euro Cars and Coffee on Facebook: https://www.facebook.com/events/970109193727849 Don't forget to follow the podcast on: Instagram: https://www.instagram.com/gutter2gutterpodcast/ Facebook: https://www.facebook.com/G2GPodcast/ Please rate and review on your podcast platform of choice and be sure to tell a friend about us. This is a great way to help us grow and reach more earholes. All the music you hear on Gutter 2 Gutter is written for us by Von Spriggan. You can find Von Spriggan recording and producing his music on Twitch at: https://www.twitch.tv/vonspriggan You can also find his music on SoundCloud at: https://soundcloud.com/vonspriggan

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S6 EP17 - Lyn Ward & Jason Lowe talk UN WCID Hackathon

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Play Episode Listen Later Apr 12, 2021 14:14

Lyn Ward and Jason Lowe talk about the United Nations World Creativity and Innovation Global Hackathon 16-19 April 2021 where Oracle is the Lead Technology Sponsor, working with Hackmakers. This episode covers the optimisation of sustainable practices for health, education, the economy, and the future of work.

S6 EP16 - Jason Lowe talks Thinking and Hackathons

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Play Episode Listen Later Apr 7, 2021 14:40

Jason Lowe Technology Advocate, shares his Hackathon history, and the positive experience they are able to provide for both individuals and organisations. Jason discusses how to prepare yourself for an upcoming Hackathon, including the different types of people in your team, including the Hipster, the Hacker, the Hound and the Hustler. Jason talks about the different Hackathon stages from Formation, to Research, to Solutioning (Prototyping, Build) to the three minute Pitch.

Associational updates with Jason Lowe - 39

Leadership Lessons with Dr. Todd Gray

Play Episode Listen Later Jan 15, 2021 60:48

Dr. Todd Gray, executive director-treasurer of the Kentucky Baptist Convention, talks with Jason Lowe, associational mission strategist for the Pike Association of Southern Baptists, about the work of associational leaders in the state.

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#142 Darts WM 2021 | Tag 9 | Lowe schockt Smith

Darts – meinsportpodcast.de

Play Episode Listen Later Dec 24, 2020 36:41

Jason Lowe gelingt die bislang größte Sensation bei der Darts-WM 2021. Die Nummer 81 der Welt besiegt Michael Smith in der 2. WM-Runde mit 3:1. Sich gerade noch retten konnte Nathan Aspinall im Match gegen Scott Waites. Beim 3:2 dreht "The Asp" einen 0:2-Rückstand. In dieser Folge von "Checkout" gibt es zudem eine Zwischenbilanz nach Teil 1 der WM und einen Ausblick auf den weiteren Turnierverlauf. Foto: Lawrence Lustig/PDC "Checkout - Der Darts-Podcast" ++ Während der großen Turniere auch auf ntv.de ++ Twitter => [@CheckoutPodcast](https://twitter.com/CheckoutPodcast) Instagram => [@checkout_podcast](https://www.instagram.com/checkout_podcast/) Facebook => [Checkout - Der Darts-Podcast](https://www.facebook.com/Checkout-Der-Darts-Podcast-320970298742230)

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#142 Darts WM 2021 | Tag 9 | Lowe schockt Smith

Play Episode Listen Later Dec 24, 2020 36:41

Jason Lowe gelingt die bislang größte Sensation bei der Darts-WM 2021. Die Nummer 81 der Welt besiegt Michael Smith in der 2. WM-Runde mit 3:1. Sich gerade noch retten konnte Nathan Aspinall im Match gegen Scott Waites. Beim 3:2 dreht "The Asp" einen 0:2-Rückstand. In dieser Folge von "Checkout" gibt es zudem eine Zwischenbilanz nach Teil 1 der WM und einen Ausblick auf den weiteren Turnierverlauf. "Checkout - Der Darts-Podcast" ++ Während der großen Turniere auch auf ntv.de ++ Twitter => @CheckoutPodcast Instagram => @checkout_podcast Facebook => Checkout - Der Darts-Podcast Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen? Dann schaue auf www.kostenlos-hosten.de und informiere dich. Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten. kostenlos-hosten.de ist ein Produkt der Podcastbude.Gern unterstützen wir dich bei deiner Podcast-Produktion.

#142 Darts WM 2021 | Tag 9 | Lowe schockt Smith

Play Episode Listen Later Dec 24, 2020 36:41

Jason Lowe gelingt die bislang größte Sensation bei der Darts-WM 2021. Die Nummer 81 der Welt besiegt Michael Smith in der 2. WM-Runde mit 3:1. Sich gerade noch retten konnte Nathan Aspinall im Match gegen Scott Waites. Beim 3:2 dreht "The Asp" einen 0:2-Rückstand. In dieser Folge von "Checkout" gibt es zudem eine Zwischenbilanz nach Teil 1 der WM und einen Ausblick auf den weiteren Turnierverlauf. Foto: Lawrence Lustig/PDC "Checkout - Der Darts-Podcast" ++ Während der großen Turniere auch auf ntv.de ++ Twitter => @CheckoutPodcast Instagram => @checkout_podcast Facebook => Checkout - Der Darts-Podcast Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen? Dann schaue auf www.kostenlos-hosten.de und informiere dich. Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten.

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World Championship Daily - Day Nine

On The Oche

Play Episode Listen Later Dec 24, 2020 62:15

Jarleth Eaton, Phill Barrs and Glenn Lavery talk you through an extremely dramatic day nine of the World Darts Championship. They start with the biggest upset of the tournament so far, in Jason Lowe's victory over number four seed Michael Smith, before looking at Nathan Aspinall's great escape against Scott Waites. You'll hear from Lowe and Waites, before the trio dissect Stephen Bunting's last leg win over Andy Boulton, and Gary Anderson's comfortable win over Madars Razma. The rest of the day gets look at too, which saw wins for Dave Chisnall, Mensur Suljovic, Jermaine Wattimena and Ricky Evans. After this, Jar, Phill and Glenn ask is there anyone who can stop Michael van Gerwen after the second round of games, and look ahead to the first day's action after the break, which sees six games take place as round three gets underway. Thanks as always for listening, and we wish you and your loved ones a very Merry Christmas. Make sure to follow our World Darts Championship coverage across Facebook, Twitter, Instagram and YouTube. Find us by searching Online Darts, or by going to www.onlinedarts.com. See acast.com/privacy for privacy and opt-out information.

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#142 Darts WM 2021 | Tag 9 | Lowe schockt Smith

Darts – meinsportpodcast.de

Play Episode Listen Later Dec 23, 2020 36:41

Jason Lowe gelingt die bislang größte Sensation bei der Darts-WM 2021. Die Nummer 81 der Welt besiegt Michael Smith in der 2. WM-Runde mit 3:1. Sich gerade noch retten konnte Nathan Aspinall im Match gegen Scott Waites. Beim 3:2 dreht "The Asp" einen 0:2-Rückstand. In dieser Folge von "Checkout" gibt es zudem eine Zwischenbilanz nach Teil 1 der WM und einen Ausblick auf den weiteren Turnierverlauf. Foto: Lawrence Lustig/PDC "Checkout - Der Darts-Podcast" ++ Während der großen Turniere auch auf ntv.de ++ Twitter => @CheckoutPodcast Instagram => @checkout_podcast Facebook => Checkout - Der Darts-Podcast Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen? Dann schaue auf www.kostenlos-hosten.de und informiere dich. Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten.

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#142 Darts WM 2021 | Tag 9 | Lowe schockt Smith

Play Episode Listen Later Dec 23, 2020 36:41

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World Championship Daily - Day Six

On The Oche

Play Episode Listen Later Dec 21, 2020 45:47

Phill Barrs, Jack "Gobby" Garwood and Dan Simpson talk you through another busy day of darts in this episode of the World Championship Daily. They start the show by looking back at Vincent van der Voort's comeback win against Ron Meulenkamp, and hear from The Dutch Destroyer as he now has to spend Christmas away from his family due to new travel restrictions imposed on the UK. The rest of the day also gets discussed, which saw Jonny Clayton, Ryan Searle, Matthew Edgar, Keegan Brown, Jason Lowe and Nick Kenny register wins at the Alexandra Palace. You'll hear from Clayton, before Phill, Jack and Dan look ahead to tomorrow's action, where Gerwyn Price is the headline act. Thanks as always for listening, and follow our World Darts Championship coverage across Facebook, Twitter, Instagram and YouTube. Find us by searching Online Darts, or by going to www.onlinedarts.com. See acast.com/privacy for privacy and opt-out information.

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SAMSON DAUDA, JASON LOWE & SHELBY STARNES MD GLOBAL MUSCLE S3 E9 1

MD Global Muscle Radio

Play Episode Listen Later Sep 23, 2020 174:34

Another action packed episode from our UK team at the 'On the RiZe Media' studio, with three more amazing guests. Up first, we had classic-turned-212-sensation Jason Lowe sharing his story and next plans after his level-up showing at the New York Pro recently. Then it was ladies Super-Coach Shelby Starnes sharing his thoughts and opinions and finally we find out just what on earth happened to Open pro Samson Dauda over in Korea lately. MD Global Muscle; for SERIOUS bodybuilding fans ONLY. SUBSCRIBE TO MD TODAY! FOLLOW MUSCULAR DEVELOPMENT ON: FACEBOOK: MuscularDevelopment Magazine TWITTER: @MuscularDevelop INSTAGRAM: @MuscularDevelopment YOUTUBE: http://bit.ly/2fvHgnZ And now TikTok! @musculardevelopment GET OUR NEWSLETTER & STAY UP TO DATE! http://www.musculardevelopment.com

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Talk Desk - CCaaS moves into the Iron Age with Microservices

TPC Presents

Play Episode Listen Later Apr 14, 2020 79:03

An awesome conversation I had with Jason Lowe, where he explains the architectural differences between Talk Desk and their competitors. The use of Microservices allows Talk Desk offer stability that their competitors just can't compete with. Give it a listen and if you have questions feel free to email me at dmcgrath@tpcpresents.com

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#78 UK Open 2020 - Clemens verpasst Sensation

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Play Episode Listen Later Mar 8, 2020 16:18

160 Spieler sind gestartet, zwei Tage später stehen die besten und glücklichsten Acht im Viertelfinale. Fast wäre auch Gabriel Clemens in den Finaltag eingezogen, hätten dem Saarländer im Entscheidungsleg gegen Gerwyn Price nicht die Triple-Felder verlassen. Ebenfalls in ein Entscheidungsleg musste Michael van Gerwen in seinem zweiten Spiel gegen Jason Lowe. Heute geht es für den Weltranglistenersten gegen Rob Cross weiter. Außerdem treffen im Viertelfinale Daryl Gurney und Jelle Klaasen sowie Jamie Hughes und Jonny Clayton aufeinander. "Checkout - Der Darts-Podcast" ++ Während der Premier League auch auf ntv.de ++ Twitter => @CheckoutPodcast Instagram => @checkout_podcast Facebook => Checkout - Der Darts-Podcast

As Oklahoma’s permitless carry law looms, Kansas may tell us what to expect

StateImpact Oklahoma Report

Play Episode Listen Later Oct 24, 2019 4:33

Some Oklahomans are afraid a new law that allows most adults to carry guns in public will be a public safety disaster. But, one sheriff from Oklahoma's northern neighbor Kansas, says a similar law hasn't been a problem for his state.

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Women's Soccer Season Preview

The Perch Podcast

Play Episode Listen Later Aug 16, 2019 15:53

BC women's soccer head coach Jason Lowe previews the 2019 season.

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Life Unraveled #33 - Jason Lowe

Life Unraveled Podcast

Play Episode Listen Later Jul 19, 2019 87:28

Jason is a digital content creator and digital guru of sorts. He sits down to riff on a variety of topics from consciousness, AI, deep fakes and much more. We are looking very forward to sitting down with Jason again in the near future!

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MHMR - IFBB Pro Jason Lowe (Broku)

Mile High Muscle Radio

Play Episode Listen Later Feb 6, 2019 56:19

Dylan and Brett Wilkin sit down to chat with up-and-coming IFBB Classic Physique pro Jason Lowe. The crew discuss Jason's prep for the 2019 Arnold Classic and his future in the IFBB Pro League.

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WHO HAS IT BETTER THAN US?! (Jason Lowe speaking)

Restoration Christian Church - French Lick, Indiana

Play Episode Listen Later Aug 11, 2018 19:56

Jason Lowe speaking Matthew 5

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Associational Leadership Today #3

Associational Leadership Today

Play Episode Listen Later Apr 9, 2018 31:11

Discussion with Jason Lowe, Associational Leader from Pikeville, KY about his survey on the Effectiveness of Baptist Associations.

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Episode 146: Jason Lowe talks Travello with Ryan and Mark

Play Episode Listen Later Mar 14, 2018 17:05

Jason Lowe talks as a follow-on from the TADHack Global event and speak to the co-founders Ryan and Mark. They chat about the idea, the business and the future for Travello App. Listen in and join the Digital Impact Radio Show! Run time: 17:05m

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Episode 145: Jason Lowe talks with the MLC Life Insurance "Life Track" team

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Play Episode Listen Later Mar 7, 2018 19:55

Jason Lowe talks about being invited to a MLC Life Insurance Hackathon event where they were fortunate enough to participate with this great team. Jason chat's about their experiences and learnings from the event. Listen in and join the Digital Impact Radio Show! Run time: 19:55m

144: Jason Lowe talks Women in Leadership with Jo-Anne Ruhl

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Play Episode Listen Later Feb 27, 2018 10:06

144: Jason Lowe talks Women in Leadership with Jo-Anne Ruhl Jason Lowe talks to Jo-Anne Ruhl who was in Brisbane for an Oracle Women's Leadership event where Jo-Anne spoke about her story inspiring others. Jo-Anne re-tell this story and talk about her views of inclusion and community. Listen in and join the Digital Impact Radio Show! Run time: 19:42m

143: Jason Lowe talks Hacking Health with Emma Davidson

Play Episode Listen Later Feb 20, 2018 18:37

Episode 143 - Jason Lowe talks Hacking Health with Emma Davidson Jason Lowe talks to Emma Davidson who is a Consumer Supporter for Brisbane North PHN ("Private Health Network"). Jason met Emma Davidson at the HISA conference where Emma and others from the PHN (Private Health Network) came to the Hacking Health with their idea. Jason and Emma talked about the idea #MyStory, the power of it and the whole learning and sharing experience that was Hacking Health. Listen in and join the Digital Impact Radio Show! Run time: 18:37m

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142: Jason Lowe talks StartUps, Community, Collaboration with Chris Titley