Podcasts about ccas

durée : 00:01:07 - Le CCAS de Trélissac recrute pour l'été ! - Vous avez envie de vous sentir utile et de vous engager auprès des personnes qui en ont besoin ? Le Centre Communal d'Action Sociale de Trélissac recrute !

À Lingolsheim, une voiture pour aider les personnes âgées. C'est la Lingomobile, elle transporte ceux qui ne peuvent plus se déplacer, pour faire leurs courses, pour aller chez le coiffeur ou encore aller chez le docteur. Au prix de 2€, elle est conduite par des bénévoles de la ville du lundi au vendredi. Né en 2015, le dispositif fait toujours le plein, Baptiste Villermet s'est rendu sur place lors d'un transport…Pour bénéficier de la Lingomobile, les usagers doivent réserver leur trajet au moins 48h à l'avance, hors week-end et jours fériés auprès du CCAS. Par téléphone au 03 88 72 88 89 ou par mail ccas@lingolsheim.frLes interviews sont également à retrouver sur les plateformes Spotify, Deezer, Apple Podcasts, Podcast Addict ou encore Amazon Music.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Send us a textIn today's Daily Drop, Jared's back to walk you through a spicy buffet of government overreach, UFO shenanigans, and military budget cosplay. NORCOM's moving troops into L.A., Newsom's throwing a federal tantrum, and the Pentagon is apparently deleting Signal messages like they're hiding UFOs—because, spoiler alert: they kind of are.We've got dive-deep takes on the Air Force's nuclear glow-up, Space Force's identity crisis (again), and why the B-1B is still the king of air-dropped “nope.” Also, if you ever wanted to know how Norway hijacked a U.S. bomb mid-flight or why Gavin Newsom thinks he's still in charge of something—this one's for you.

On this edition of People in Power California Energy Markets Associate Editor Abigail Sawyer discusses the role of community choice aggregation in California with Beth Vaughan, CEO of CalCCA. In their 15-year history in California, CCAs have presented a model for innovation and contributed to the radical reshaping of California's electricity generation, delivery and consumption. With affordability, uncertainty and flexibility currently on everyone's minds, CCAs seem poised to continue innovating, with novel approaches to transmission development, new generation resources and substantial growth. The CCA model is also becoming appealing to other states, which are considering how to enable choice for electricity consumers.

Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Send us a text if you want to be on the Podcast & explain why!Ever wondered what goes into creating an effective training program for a young athlete? This episode dives deep into designing a comprehensive workout regimen specifically tailored for a 14-year-old female basketball player, revealing the science, psychology, and practical considerations that elite trainers use.We break down the essential components of athletic development, starting with a thorough needs analysis that examines movement patterns, physiological demands, and injury prevention strategies. You'll discover why basketball relies on specific energy systems (60% ATP-PCR, 20% glycolysis, 20% oxidative) and how this knowledge shapes program design. From properly sequenced warm-ups to strategically structured compound circuit arrangements (CCAs), we provide a blueprint for developing explosive power, strength, and sport-specific skills.Beyond the exercises themselves, we explore the often-overlooked psychological and political aspects of training youth athletes. Learn how to navigate parent expectations, coach relationships, and the unique developmental needs of teenagers. The most successful trainers understand that they're not just building stronger bodies—they're serving as mentors during a critical stage of physical and emotional growth. We share practical strategies for making sessions both effective and enjoyable, ensuring long-term athletic development takes precedence over short-term performance gains.Whether you're a personal trainer looking to specialize in youth sports, a coach seeking to enhance your programming, or a parent wanting to better understand athletic development, this episode delivers actionable insights that bridge the gap between exercise science and real-world application. Subscribe to the Show Up Fitness Podcast to continue learning how to develop truly elite personal training skills that transform both your clients and your career.Want to ask us a question? Email email info@showupfitness.com with the subject line PODCAST QUESTION to get your question answered live on the show! Our Instagram: https://www.instagram.com/showupfitnessinternship/?hl=enTikTok: https://www.tiktok.com/@showupfitnessinternshipWebsite: https://www.showupfitness.com/Become a Personal Trainer Book (Amazon): https://www.amazon.com/How-Become-Personal-Trainer-Successful/dp/B08WS992F8Show Up Fitness Internship & CPT: https://online.showupfitness.com/pages/online-show-up?utm_term=show%20up%20fitnessNASM study guide: ...

Why haven't more homeowners installed batteries—despite growing outages and rising rates? I tend to agree with Vinnie Campo, co-founder and CEO of Haven Energy, who believes the answer lies in who owns the asset. But beyond who owns the asset (and assuming, then, that it should not be the homeowner?), is there a way to deliver a truly zero-cost, fully managed battery system that benefits both homeowners and the grid?In this episode, Vinnie shares how Haven is flipping the script on residential energy storage. Backed by strategic investors (and co-founded by former Casper Mattress execs), Haven is creating a seamless path for utilities and CCAs to deploy batteries at scale—without burdening customers with financing complexity or upfront costs.We explore Haven's creative partnership with one of those CCAs, Clean Power Alliance, helping deliver batteries to their base of 3 Million homeowners. We also learn just how they make it possible to deploy “zero cost” batteries, and why Vinnie's background in energy trading helped bring this vision to reality.

In this episode of "The CCA Corner," Mallory and Badmouth are joined by James Henry to discuss current issues and provide education for CCAs. The discussion begins with an update on recent events within the NALC, including the contentious tentative agreement (TA), and James Henry's perspective on leadership's handling of the membership's wishes. The focus then shifts to the rights of CCAs during disciplinary investigations (PDIs or IIs), emphasizing the crucial role of union representation. James Henry stresses the importance of CCAs understanding their rights, particularly their right to union representation throughout the entire process, and that management's questions can be seen as attempts to manipulate or trap carriers into incriminating statements. He emphasizes the importance of honesty and direct answers during such procedures. The episode covers the differences in disciplinary rights between CCAs and regular carriers. James Henry details the CLC's efforts to advocate for CCAs and the importance of member solidarity, highlighting recent additions to the team. The discussion touches on the political climate's influence on the Postal Service and the importance of collective action. A significant portion of the episode focuses on the vital role of union representation in defending CCAs, whether they're perceived as innocent or guilty. James Henry emphasizes the importance of upholding due process rights and citing the contract, and how management's attempts to pressure carriers into admitting guilt can be legally challenged. The episode concludes with a discussion of upcoming events and initiatives within the CLC, urging CCAs to be proactive in advocating for their rights. http://www.fromatoarbitration.com/

Sujets traités : Le mineur accusé d'avoir donné des coups de couteau à un quinquagénaire dans la gare de Barr samedi dernier, a été mis en examen pour tentative de meurtre et placé en détention provisoire. Les raisons de cette agression restent encore à déterminer.La chasse, un thème sujet à discussion. Ce mercredi 26 mars aux Tanzmatten de Sélestat, le spectacle « J'aime la chasse ? » reviendra sur cette problématique. En marge de cette représentation, Azur FM vous propose une série de podcasts pour décrypter les différentes pratiques de la chasse. Un premier sujet vous est présenté aujourd'hui autour de la réserve naturelle de l'Ill*wald. Véritable poumon de Sélestat, cette dernière représente une véritable richesse faunistique et floristique. Marylène Cacaud, responsable du service environnement, nous en dit plus. Parmi ces différentes pratiques humaines figure aussi celle parfois décriée de la chasse, qui se révèle pourtant comme une nécessité pour Denis Barthel, conseiller municipal délégué chargé de l'environnement, de la forêt et de la chasse. Retrouvez ces entretiens dans leur intégralité, mais aussi un autre sujet sur la place des femmes dans la chasse, sur notre site internet azur-fm.com.La Volerie des Aigles s'envole vers une 57ème saison ! Dès demain, le parc animalier situé à Kintzheim ouvre à nouveau ses portes pour faire découvrir à ses visiteurs les rapaces de nos régions, mais aussi du monde entier. Pour cette première partie de saison, le public pourra retrouver un programme autour de la traditionnelle période de Pâques, mais aussi de reproduction. Les précisions d'Elise Renaudet, responsable communication de la Volerie des Aigles.A l'occasion de la réouverture demain, une offre spéciale sera proposée : l'entrée sera gratuite pour les enfants de 5 à 14 ans. Une nouveauté est aussi attendue pour cet été à la Volerie des Aigles, avec l'installation d'un espace ludo-pédagogique. Retrouvez cet entretien complet sur notre site, azur-fm.com, dans la rubrique idées sorties.Des collégiens sensibilisés à la protection de l'environnement. Dans le cadre de l'Elsàss Oschterputz, le grand nettoyage de printemps organisé par la Collectivité européenne d'Alsace, les éco-délégués du collège Robert Schuman à Volgelsheim participent ce matin à un ramassage de déchets le long du canal du Rhône au Rhin. De quoi rendre à la nature toute sa beauté.Une nouvelle soirée dédiée à l'endométriose. Pour la deuxième année consécutive, le CCAS de la Ville de Colmar donne rendez-vous ce soir, à partir de 17h45 à la Salle Europe. L'objectif de ce temps d'échanges et de sensibiliser le grand public, les professionnels de santé et les proches des personnes atteintes de cette maladie invalidante qui touche une femme sur dix.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

What's the latest on plans for next-generation U.S. Air Force platforms in the age of DOGE? Brian Everstine and Steve Trimble join Robert Wall to share what they've been hearing. Register to watch the webinar The Future of U.S. Air Mobility here Register for Aviation Week's Defense Conference here

We hopscotch the Air and Space Forces Association's warfare symposium, bringing you up to date on the F-35 program with Lockheed's Chauncey Macintosh and talking CCAs with Dave Alexander of General Atomics. Plus a review of the event with Air and Space Forces magazine editor Tobias Naegele. And, yes, headlines. All powered by GE!

This episode of the CCA Corner podcast features an interview with Emily, a newly converted PTF (previously CCA) from Cincinnati. The discussion focuses on union involvement and the importance of CCAs attending branch meetings. Emily shares her experience successfully passing a resolution for a "no" vote on the recent tentative agreement (TA) at her branch. She emphasizes that despite personally benefiting from the TA, she voted no due to its inadequate address of CCA issues, particularly the low starting wage. Her branch unanimously supported the no vote and publicized their decision. Emily encourages CCAs to attend meetings, emphasizing the free food and drinks, the opportunity to meet union officers, and the importance of CCA voices in shaping the future of the union. She highlights the generally welcoming atmosphere of meetings and the need for solidarity and support among CCAs. Morris reiterates the importance of attending meetings, even if seemingly unproductive, to ask questions and hold leadership accountable. He also promotes Building a Fighting NALC and the CLC as avenues for further union involvement. The episode concludes with thanks to Emily and a call for solidarity and self-care. https://fromatoarbitration.com/cca-corner/

durée : 00:04:16 - A Houtaud (25), la garde des enfants est simplifiée avec l'ouverture de la micro-crèche "1,2,3 soleil" - Tous les tenants et aboutissants de la nouvelle micro-crèche "1, 2, 3 Soleil", à Houtaud (Grand Pontarlier), avec Bénédicte Herard, vice-présidente du CCAS de Pontarlier.

Rory Wallace, Chief Investment Officer at Outerbridge Capital, joins the podcast to discuss his thesis on Allot Ltd. (NASDAQ: ALLT), a leading global provider of innovative network intelligence and security solutions for service providers and enterprises worldwide. For more information about Rory Wallace and Outbridge Capital, please visit: https://www.outerbridgecapital.com/ Chapters: [0:00] Introduction + Episode sponsor: Fintool [2:06] What is Allot $ALLT and why is it so interesting to Rory [7:22] What is Rory seeing with $ALLT thesis that that the market is missing [12:11] Fundamental question RE: vendors and vendor stickiness with Verizon partnership [20:51] Why are customers signing up for Verizon security service vs. something else [27:34] What drove $ALLT run in stock price in last couple months [30:44] What is different this time with the $ALLT pitch vs. past write-ups on VIC [34:55] Management [39:10] Is there a chance that AT&T would use the same CCAS provider as Verizon (Allot) [43:36] Shareholder mindset of the company [46:07] $ALLT valuation [48:22] Competitive landscape Today's sponsor: Fintool Fintool is ChatGPT for SEC Filings and earnings calls. Are you still doing keyword searches and going to the individual filing and using control F? That's the old way of doing things before AI. With Fintool, you can ask any question and it's going to automatically generate the best answer. So they may pull from a portion of an earnings call, or a 10k, whatever it may be and then answer your question. The best part- every portion of the answer is cited with the source document. Now- if you've tried to do any of this in ChatGPT you may know that the answers are often wrong or hallucinations. The way Fintool is able to outperform ChatGPT is their focus on the SEC filings. If you're an analyst or a portfolio manager at a hedge fund, check them out at https://fintool.com?utm_source=substack&utm_campaign=yavb&utm_content=podcast280

In this episode, David Dungay hosts Paul Holden, VP of EMEA at CallTower, and Jon Arnold, Principal at J Arnold and Associates, for a deep dive into the evolving landscape of channel partner business models.With AI, cloud-to-cloud migrations, and vertical specialization taking center stage, this conversation offers actionable insights for partners looking to maximize their potential in 2025 and beyond. If you're a channel partner or tech enthusiast, this discussion is one you can't afford to miss. Get ready for an insightful discussion on the future of unified communications and contact center solutions with industry experts Paul Holden and Jon Arnold.Learn how CallTower is helping partners embrace new opportunities while staying vendor agnostic. Key takeaways include:The Channel's Evolution: Explore how UCAS and CCAS migrations are driving innovation, with cloud-to-cloud transitions offering partners a chance to refine their portfoliosDemystifying AI: Understand practical use cases, from meeting summaries to customer service automation, and learn how partners can position AI as a tool for solving real business problemsThe Power of Vertical Solutions: Discover how focusing on specific industries like hospitality, aviation, and manufacturing can differentiate offerings and combat commoditizationSecurity as a Priority: Learn why robust cybersecurity measures are critical as businesses handle more data than ever in their digital transformation journeyPacked with examples like seamless collaboration for private jet hire companies and optimizing hotel logistics, this episode is rich with actionable advice for channel partners ready to lead in a fast-evolving market.

durée : 00:00:45 - Le CCAS de Trélissac en Dordogne recherche des aides à domicile et auxiliaires de vie - Le CCAS de Trélissac (Centre Communal d'Action Sociale) en Dordogne, recrute actuellement des aides à domicile et des auxiliaires de vie pour renforcer ses équipes.

In this episode, we sit down with Alan Gegax, from Classes of Mail. The interview discusses the treatment of City Carrier Assistants (CCAs), and the perception of CCA treatment from the East Coast. Gegax argues that CCAs are often mistreated by management and that the union does not do enough to protect them. He also discusses the importance of education and empowerment for CCAs. This comprehensive discussion gives a unique perspective toward perception of the CCA position, the union itself, and handbook provisions that receive little attention. https://fromatoarbitration.com/cca-corner/ https://fromatoarbitration.com/postal-podcasts/

1/1/24 - Host and American Family Farmer, Doug Stephan www.eastleighfarm.com shares the news affecting small farmers in America, including a focus on the issues that apply to farmers, like genetics in seed, weather conditions, soil health, pest control, and the fact that farmers deserve better from congress and family farmers around the country are long overdue for economic and disaster relief amongst a volatile market. Plus, a federal judge has halted corporate transparency, and how a growth in dairy exports have hit new records. Next, we are introduced to Dwight Lingenfelter, a Senior Extension Associate in Weed Science. Dwight leads the herbicide evaluation program and provides leadership in extension-outreach activities, including publication of weed management guides and providing extension-education programming for growers, CCAs, and the agricultural service industry. Dwight's primary focus is in agronomic crops but includes applied research for major vegetable crops. The Penn State Weed Science extension-research program focuses on developing sustainable weed management practices for Pennsylvania's field and forage crop production systems. Wrapping up this week's episode of the American Family Farmer, Doug opines about the farm bill, regenerative farming practices, and questioning what farming innovations are we putting into practice to help soil and crops in the future. Website: AmericanFamilyFarmerShow.comSocial Media: @GoodDayNetworks

Secretary of the United States Air Force Frank Kendall discusses AI's impact on modern air warfare.In this episode, we're switching things up and going to the Pentagon to bring you a special in-depth conversation on artificial intelligence in military aviation. Secretary Kendall discusses AI's evolving role in U.S. air power, collaborative combat aircraft, technology breakthroughs, and ethical concerns. This one is going to be cool!Key Takeaways:Secretary Kendall discusses the history of AI in the U.S. military and how it has helped transform Air Force operations.Collaborative Combat Aircraft (CCA) are uncrewed aircraft flown by artificial intelligence. They are currently being tested alongside fighter jets to become loyal wingmen.The ethics of artificial intelligence in warfare remains at the forefront of AI integration. Secretary Kendall wants to ensure that the U.S. complies with the laws of war and maintains human accountability for lethal decision-making. CCA's can be both budget-friendly and help save time when testing new technologies.AI advancement aims to help the U.S. maintain technological superiority over its global adversaries.By integrating CCAs in the frontlines of combat, they could help save fighter pilot lives by taking on more risky missions or diverting enemy fire.Secretary Kendall stresses the importance of enhancing AI operations quickly while ensuring that ethics are not left behind.Resources:Secretary Frank Kendall's Bio (Air Force) Departing Air Force Secretary Will Leave Space Weaponry as a Legacy (New York Times)AI in Military Aviation (Behind the Wings PBS) Collaborative Combat Aircraft (Behind the Wings PBS)

What is Community Choice Aggregation?Community Choice Aggregation (CCA) is a system that allows local governments to purchase power directly from an energy supplier other than the existing utility. This means that while the existing utility continues to deliver the power, the CCA buys and generates the power itself, potentially from renewable sources. CCAs continue to pay fees to the existing utility for energy transmission and backup power.        While not required, CCAs can set ambitious climate goals that exceed state-mandated targets and drive decarbonization efforts by investing in emerging clean energy technologies. CCAs can take risks to transform their energy sources and grid in ways that traditional investor-owned utilities may be reluctant to try. When successful, CCAs can reduce electric rates for consumers and drive investment in local energy programs. But CCAs without sufficient capital may face financial and operational challenges.    CCA programs are authorized in various states, including California, Illinois, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Rhode Island, and Virginia. How does it work?In states with enabling legislation, local governments can create a CCA by holding public hearings and passing a law authorizing CCAs. Participation in CCAs is voluntary, with most programs having opt-out provisions. This means customers are automatically enrolled in the program unless they choose to opt out and continue receiving electricity from their current supplier. Some CCAs may have opt-in provisions, requiring customers to actively enroll in the program. Customers under CCAs continue to receive delivery and maintenance services from their existing utility and receive a single utility bill reflecting the change in electricity generation sources and prices.What are the pros and cons?Advantages of CCAs include the potential for retail electric rate reductions, the ability to shift to greener power resources quickly, local control over electricity generation aligned with local goals, expanded consumer choices, and the potential to stimulate local job creation and renewable energy development. However, there are also challenges associated with CCAs, including dependence on enabling state legislation, navigating CCA regulations and ordinances, administrative costs, consumer confusion over opt-in and opt-out clauses, and potential resistance from utilities in traditionally regulated electricity states facing new competition from CCAs.What is Central Coast Community Energy?Central Coast Community Energy (3CE) is a CCA program that has procured and provided electricity to residents and businesses in Monterey, San Benito, Santa Cruz, and Santa Barbara counties in California since 2018. It is governed by board members who represent each community served by the agency.3CE recently approved a contract to build the world's largest Compressed Air Energy Storage (CAES) facility, which will provide 500 megawatts of energy storage. 3CE will reserve 200 megawatts of that capacity to help achieve its goal of serving 100% clean and renewable energy to its customers in Santa Cruz and Santa Barbara counties by 2030. The CAES technology uses underground caverns to store compressed air, which is later released to generate electricity, offering long-duration storage beyond the capabilities of lithium-ion batteries, and supporting grids reliant on intermittent renewable energy.Further ReadingEPA, Community Choice AggregationNational Renewable Energy Laboratory, Community Choice Aggregation: Challenges, Opportunities, and Impacts on Renewable Energy Markets (2019)CalCCA, Community Choice Aggregation (CCA): What is it?National Renewable Energy Laboratory, Community Choice Aggregation (CCA) Helping Communities Reach Renewable Energy Goals (Mow 2017)Local Energy Aggregation Network (LEAN), CCA by StateMetropolitan Area Planning Council (Boston, MA), Start a Community Choice Aggregation Program (2014)National Renewable Energy Laboratory, Status and Trends in the Voluntary Market (2020 data), presentation materials (Heeter 2021)Central Coast Community Energy (3CE), 3CE to Purchase 200MW of Long Duration Energy Storage from Hydrostor (2023) For a transcript, please visit https://climatebreak.org/municipal-investment-in-clean-energy-tech-through-community-choice-aggregation-with-rob-shaw/

Ele é o cara e a cara da segurança do prédio-sede da Fazenda. Já foi até modelo de moda masculina e dançarino por aqui. Sem falar que adorava as aulas de Tai Chi Chuan ministradas pelo QualiVida. O nome dele é Edenir Pedrini, diretor técnico do Centro de Comunicações Administrativas e Segurança (CCAS), ligado ao Departamento de Suprimentos e Infraestrutura (DSI), e é o convidado deste episódio inédito do Sefaz Conecta. Dono de uma boa risada e de um humor implacável, o diretor do CCAS comemora 35 anos de serviços prestados à Secretaria da Fazenda e Planejamento e ao povo de São Paulo. Ele ingressou como auxiliar administrativo na Seção de Protocolo. “Depois essa seção tornou-se o Núcleo de Protocolo e Arquivo (NPA) com atendimento no balcão. Foi onde comecei a conhecer parte dos trabalhos da Sefaz-SP, quando foi reformado o andar térreo e criada a Central de Pronto Atendimento (CPA) ainda na gestão do dr Nakano”, explica. Preocupado em dar mais agilidade ao atendimento aos contribuintes, ele e sua equipe do Protocolo correram atrás de mecanismos para diminuir o tempo de espera dos cidadãos. “Começamos com a restituição eletrônica do IPVA pago em duplicidade ou indevidamente, que chegava a demorar até 120 dias para ser restituído, e esse prazo chegou cair para cinco dias, coisa que para a época poucos acreditavam que poderia acontecer”, diz enaltecendo o trabalho da CPA. ​Neste bate papo com direito a muitas risadas e bons ensinamentos de quem conhece o Predião há mais de três décadas, Edenir fala da criação de sua única filha e do seu amor por ela. “No dia do casamento, o pai da noiva chorou mais que a filha”. Conta também do seu trabalho na paróquia que frequenta na Zona Leste, das suas apresentações nos karaokês da vida, do amor pelos cachorros e dos bastidores do Palácio Clóvis Ribeiro, inclusive as histórias noturnas que ocorrem nos seus andares. Você não vai perder este podcast, vai?!

The ethics of deploying AI in Collaborative Combat Aircraft (CCA), are weighed against the risks of falling behind technologically. Welcome to part 2 of our 4-part bonus podcast miniseries on the making of Behind the Wings PBS Season 6! In this episode, Director Cray Novick and Host Tracy LaTourrette continue their conversation about AI in the military, with a specific focus on AI-piloted aircraft. Join us as we talk about how CCAs could change the air battlefield, the ethics of AI in warfare, our favorite stories from filming, and flying alongside "the most loyal wingman". This one is going to be cool!Check out the new season on PBS or at our YouTube channel beginning November 7. We can't wait to show you what we've been working on!Full Season Premiere Schedule:PBSEpisode 1 - AI in Military Aviation: November 7, 2024, 7:30 p.m. MTEpisode 2 - Collaborative Combat Aircraft: November 7, 2024, 8:00 p.m. MTEpisode 3 - The Super Guppy: November 14, 2024, 7:30 p.m. MTEpisode 4 - Hypersonic Flight Testing: November 14, 2024, 8:00 p.m. MT Wings' YouTube ChannelEpisode 1 - AI in Military Aviation: November 7, 2024, 7:30 p.m. MTEpisode 2 - Collaborative Combat Aircraft: November 14, 2024, 7:30 p.m. MTEpisode 3 - The Super Guppy: November 21, 2024, 7:30 p.m. MTEpisode 4 - Hypersonic Flight Testing: November 28, 2024, 7:30 p.m. MT

durée : 00:00:53 - Pour la Dordogne, des offres dans le bâtiment et l'aide à la personne - Un ouvrier d'entretien, de maintenance et de réfection recherché par Mésolia pour un CDD à Bergerac et des aides à domicile, auxiliaires de vie et livreurs de repas demandés pour le CCAS de Trélissac.

**The Tech Behind the Talk: Demystifying Contact Centre Tech with Nerys Corfield!**

We spent three days at the Air and Space Forces Association conference. What did we learn? We review the biggest airpower event of the year with John Tirpak of Air and Space Forces magazine and Dean David Deptula of the Mitchell Institute. Plus we catch up on CCAs and the F-35 with Matt Milas, President of Defense and Space at Honeywell Aerospace Technologies. And airpower headlines beyond AFA. Powered by GE!

The Collaborative Combat Aircraft promises to redefine how the U.S. Air Force flies and fights. But what is it, and how do we get from here to there? The author of a new report on CCAs, Gregory Allen, director of the Wadhwani Center for AI and Advanced Technology at the Center for Strategic and International Studies, join us with some of the answers. And of course, we have headlines in airpower. Thanks, GE!

Listen in as Aviation Week's Robert Wall, Tony Osborne and Brian Everstine discuss their highlights from Farnborough Airshow, sharing their thoughts on GCAP, CCAs, FLRAA, tankers and more.

Episode Summary: In episode 193 of the Aerospace Advantage, Ready to Fight All Night: High-Tempo Airpower Generation, Heather “Lucky” Penney discusses  how to maximize airpower sorties with Mitchell Institute Fellow Lt Col Gary “Plugger” Glojek, and Lt Col Matthew “Doubled” Jensen, the director of the experimental operations unit responsible for advancing Collaborative Combat Aircraft (CCA) sortie generation and employment concepts. If a conflict erupts in the Pacific, airpower capacity is going to be stretched to the limit. That's why the Air Force needs to regain a numerical edge. Sustaining high tempo operations is going to be the key to victory. CCAs promise to be a large part of manifesting this vision, but buying these new aircraft at scale is only half the solution. The Air Force also needs to assess how it can maximize the number of sorties they fly.  This demands a departure from historical fighter force generation, with a new plan assessing how to generate mass airpower at a higher tempo and with a higher acceptable level of risk. Hear important insights from two airmen who are actively in the mix working on this key challenge. Credits: Host: Heather “Lucky” Penney, Senior Fellow, The Mitchell Institute for Aerospace Studies Producer: Shane Thin Executive Producer: Douglas Birkey Guest: Lt Col Gary "Plugger" Glojek, Air Force Fellow, The Mitchell Institute for Aerospace Studies Guest: Lt Col Matthew “Doubled” Jensen, EOU Director, 53 TEG/EOU Links: Subscribe to our Youtube Channel: https://bit.ly/3GbA5Of Website: https://mitchellaerospacepower.org/ Twitter: https://twitter.com/MitchellStudies Facebook: https://www.facebook.com/Mitchell.Institute.Aerospace LinkedIn: https://bit.ly/3nzBisb Instagram: https://www.instagram.com/mitchellstudies/ #MitchellStudies #AerospaceAdvantage #Rendezvous Thank you for your continued support!

Don't miss our newsletter! That's where we drop weekly knowledge bombs to help you make sense of defense! Mike hosts an exclusive episode to discuss the Air Force's Collaborative Combat Aircraft (CCA) program with the 2 companies selected to build the first platforms: Anduril and General Atomics. We discuss what the companies have in common and how they both view that as one of their superpowers. We also explore the origins of the CCA program, the origins of the winning vehicle design, how the program structure is a model for innovation and more. Though they won the hardware contracts, both companies have unique software and autonomy insights, so we also discussed software as the enabler and the integration challenges of bringing these ‘loyal wingmen' into the force. While there was a ton to agree on, they also shared unique and varying perspectives—something that you can only get when you have them in a discussion together. This is an episode you don't want to miss! For those interested in #military #nationaldefense #warfare #nationalsecurity #defense #nationaldefense #tech #technology #defensetech #army #navy #airforce #sofware #startup #innovation #drones #ai #autonomy #anduril #ga-asi #airplanes #airpower #airsuperority   Links • Sign up for our ⁠amazing newsletter⁠! • Support us on ⁠Patreon⁠! • Mike Benitez (LinkedIn) • Anduril • General Atomics   ---- Follow us on... • ⁠⁠LinkedIn⁠ • Instagram⁠ • ⁠X⁠ • ⁠Facebook⁠ • ⁠Website⁠   ---- Show Notes 00:48 CCA intro 02:00 company intros 06:01 why the push for CCAs? 07:26 exploring the CCA space 09:09 origins of the winning designs 10:16 2 for 1 - win win 11:55 software 12:43 the software part is the hardest 14:33 the shift in trust in kill chains 15:01 Skyborg 15:40 trust and blending 16:25 delegation via trust or necessity 17:53 the need to get it into operators hands 18:47 DOTMLPF-P 19:11 teaming 19:44 starting simple 20:29 starting with complexity 22:09 iteration is the pathway 22:55 CCA program structure 26:56 capability efficiency vs resiliency 28:35 groundbreaking challenges 29:04 solving system-level optimization 31:13 culture change 31:36 F-16 Auto GCAS 32:50 MAGIC CARPET 34:14 composites for scale? 38:31 the future 41:27 closing thoughts 42:43 outro

Soil health is broad term that encompasses a important topic: functional soil that can support human activities, animals, and plants. Measuring soil health can be difficult even for soil scientists, but in today's episode, Sarah Light shares some tools that growers, PCAs, and CCAs can use to judge soil health in their or their clients' orchards.Thank you to the Almond, Pistachio, Prune, and Walnut Boards of California for their kind donations. Thank you to Muriel Gordon for the music.The views, thoughts, and opinions expressed are the speaker's own and do not represent the views, thoughts, and opinions of the University of California. The material and information presented here is for general information purposes only. The "University of California" name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service.

Episode Summary: In episode 180 of the Aerospace Advantage, Royal Air Force Insights: Air Chief Marshall Sir Richard Knighton, Heather “Lucky” Penney and Lt Gen David Deptula, USAF (Ret.) chat with the head of the Royal Air Force. The U.S. is fortunate to have many allies are partners, but few are as close and aligned as the United Kingdom. The plans and priorities for Royal Air Force airpower and spacepower are incredibly impactful for the U.S. Air Force and Space Force. Topics discussed include lessons learned from Ukraine, projecting power into the Pacific, deterrence in the modern era, space as a contested domain, plus the impact of technologies like AI and CCAs. We also discuss program updates regarding types like the F-35, E-7, MQ-9B, and Tempest. This is a fantastic opportunity to gain unique insights and perspectives on one of America's most important partners. Credits: Host: Heather “Lucky” Penney, Senior Fellow, The Mitchell Institute for Aerospace Studies Producer: Shane Thin Executive Producer: Douglas Birkey Guest: Lt Gen David A. Deptula, USAF (Ret.), Dean, The Mitchell Institute for Aerospace Studies Guest: ACM Sir Richard Knighton, Chief of the Air Staff, Royal Air Force Links: Subscribe to our Youtube Channel: https://bit.ly/3GbA5Of Website: https://mitchellaerospacepower.org/ Twitter: https://twitter.com/MitchellStudies Facebook: https://www.facebook.com/Mitchell.Institute.Aerospace LinkedIn: https://bit.ly/3nzBisb Instagram: https://www.instagram.com/mitchellstudies/ #MitchellStudies #AerospaceAdvantage #RAF #NATO Thank you for your continued support!

CCA CPaaSAA CPaaS Special Podcast, Cloud Connections 2024 “AI is synonymous with CPaaS in how it gets deployed in the organization when it comes to anything communications related", Kevin Nethercott of the CPaaS Acceleration Alliance. This week, the Cloud Connections 2024 Conference will offer a panel labeled "Unlocking Revenue Streams: Seizing the CPaaS Advantage" and a second panel called "UCaaS, CCaaS, CPaaS, Security: Crafting the Ultimate Collaboration Suite for Revenue Growth". CPaaS will be a major topic at the event. According to Nethercott, AI and CPaaS, go together. “They're absolutely kind of kindred spirits of a sort. It's hard to do one without the other. And we're seeing global deployments of it in front of contact centers, in front of CCAS. And so, it really is converging everything down to the user. And that's why we really like to focus on the user experience as the critical element of what this technology can be used for.” Last year, CPaaS and AI had a kind of wonder appeal. This year, we are seeing practical applications, what Nethercott describes as commercialization. In this short podcast we learn how those dots are linking up: CPaaS can be deployed to solve customer challenges, and to create revenue. Looking into these opportunities will be a big part of this week's event. Visit www.cpaasaa.com

In this episode, we learn about collections routes and collections boxes, how management is supposed to evaluate new employees/CCAs, and management's rules and guidelines for street observations.

For decades, AeroVironment has been a company that does things more than a little differently. Their CEO, Wahid Nawabi, joins us to talk about CCAs, Replicator, the new shape of airpower, and where his company fits in. And of course, we have headlines. Powered by GE!

New episodes launch next Wednesday, Jan 24, 2024. Today, we are revisiting the legendary CX Solution Architect Meagan Thai of Telarus. We discuss how Omni-channel is still so critical to understand, what some of the latest trends partners need to be aware of, and huge tips for more success when talking to customers to put yourself in their shoes! Can you believe that we're already at 100 episodes? While we go and ramp up and get ready for season three, we're gonna take you back, listen to some of the great moments in these past episodes. So stay tuned as we take you back to season one and two. (upbeat music) – Hey everybody, welcome back to a brand new episode today. We're talking about how to unleash CX excellence and journey into the omni-channel world. Today we have on the wonderful, the amazing, Meagan Thai also been called legendary, CX solution architect of Telarus Meagan thanks for coming on and doing this. – Thank you, Josh, good to be here. Does that mean I'm old? – No, no, no, ageless, ageless, timeless, whatever you wanna call it. Meagan I wanna kick this off first about you. I want everybody to get to know you, right? We always talk about what are people's journeys, how do they get into this? So let's hear your journey, what's been your path into this space? Did you always set out to do this? Did you stumble into this? Love to hear it. – Yeah, never would have imagined I'd be doing this decades ago. So yes, the legendary, I've been around it, been around for a few decades. I don't think people know this about me, but I have a degree in child development. So I used to work in that industry. Now some people will say, “Oh, it comes in handy for what you do these days.” But I was in that industry earlier on, my 20s, early 20s, and thought, you know what? The parents were kind of difficult to manage. The kids were great, but the parents not so much. I wanted to change and I got a break into sales from a family member, says, “You know, I think you'd be good. We'll come in, we'll train you on how to do this.” I'm thinking sales, what? Okay. So I went in, I was groomed, and back then it was a cable harnessing company. We started manufacturing cables and wire harnesses for Nortel, Meridian Systems, that kind of stuff. Little did I know that was going to be my path, right? So I got my first shot in sales doing that and I would do account management, direct selling, and didn't really enjoy direct selling so much. And then I got a taste for partner selling, what we call the channel today. But back then it was so new and this is probably in 2001. Back then it was called Alliance. It was an Alliance partner program. And no one knew what it was, including the team that was hired. But when I started getting a taste for, “Hey, how do you help partners sell this technology?” And it was T1s and DSL, right? Internet services back then. And I just enjoyed it because I loved working with partners hand in hand, and I can go to the partner and say, “Hey, where's this order?” Put pressure on them versus putting the pressure on me to get the order from the customer. But I really just enjoyed the relationship and the educating and just working side by side with the partner for the same goal. And the rest is history. So I've been doing that for, gosh, what 20 plus years now selling in the channel. – Love it, love it. Nortel, oh man, it sucks you in. It sucks you in whether you plan on it or not. – That's right. – So let's talk about, all right, here we are in 2023. We've had a lot of episodes where we talk about different segments of contact center and customer experience. We've talked workforce management. We've talked all these different things. What does omni-channel mean if we're just defining this here? In 2023, but also, why is it still so important? – Yeah, it absolutely is important. It's funny because, so when I started with Telarus about five years ago and back in 2018, we had to properly define what omni-channel meant. You know, it's a way to seamlessly move your customer interactions between different channels of communications, whether it's voice, SMS, chat, whatever, move them around seamlessly without losing contact with that customer. Hugely important, it still is today. But I remember back then, we would define it as, you know, what does it really mean to be omni-channel versus multi-channel? Today, I think it's a little bit different. It's starting to pivot. The omni-channel word is still out there and is still being used anonymously with CCAS or contact center. So I hear partners all the time, as soon as they start talking about contact center technology, they mention omni-channel. But what I think we need to realize, and it's really important is, and our vendors are starting to do this, whether they may not say channel anymore, it is still omni as far as the transactions go, but they're starting to say words like interactions and engagements, not so much channel. To me, I think, I agree with that. To me, it is still important to understand as a business, what different types of communication methods do you need to deliver to your customers, to the outside world? So again, I use the word channel still, right? But interaction and engagements, I think more defined what that means. So that's really important. Now, back then too, we were really, really focused more on the voice piece and being able to move voice to chat to SMS. Now we're starting to hear more about the digital interactions, digital channels, right? It's all about what can we do at the front door, whether it's a web chat or a chat bot, whether it's social media, it's texting, because that's how people communicate these days. Voice is still important. Josh, you and I worked a deal years ago where this customer was gonna cut out voice entirely and we thought, are you crazy? No, don't do that. Because they were having issues with that and the feedback from their customers were, we need someone to call and talk to live. So we still want that voice channel or that voice interaction. But what I'm starting to see as far as the speak goes or the language in our industry, is more about interactions and engagements and how do we capture that? How do we continue to move it from different channels or different interactions seamlessly? So that's still important. I honestly think it's super, super important now because think about how we communicate at a personal level. And that has continued to increase as far as the expectations, right? So as you and I are just regular customers, but we're dealing personally with one another or with our brands and services, I think it's even more important now to have omni-channel or omni-digital channels or digital interactions, because we're so used to having everything at our fingertips. And I think as regular consumers like you and I, the technology that's out there, we know it's improving over time, it's faster, it's more intelligent. We want answers now, we want it in real time, we want it fast, we don't have to talk to multiple people or have multiple interactions to get what we want, any of our issues resolved really. So I think that's what's driving it. And that's why it continues to be so much more important because we know technology is there, it's getting better in order to get us the information that we need and the answers and our issues resolved in real time, faster. – I mean, I think you bring up a great point too of, it's about what is changing, right? And I'm gonna jump now into a little bit about trends, things that you're seeing in there. And I think you bring up this thing of whether it's right or wrong to expect an answer right now, that's the precedent that's been set, that really great customer experience is something that can get me an answer quickly, right? Regardless of what the answer is, how it's handled, that's a different conversation, but there is that expectation. So I'm curious from your perspective, right? As we talk about trends and we jump into that, what do you see now, right? Is it us having to pull customers forward? Is it customers coming to us saying how I do this or just what are the trends that you're seeing overall? – Yeah, so I'm gonna get you the buzzwords in a minute now, we're gonna talk a little bit about that. Okay, but before that, as we're talking about trends and what I'm seeing too, and we keep saying CX, CX, right? Cause we've been talking about customer experience forever, but I want the audience to know that it's more than just CX now. It is about the X experience, but it's not just customer experience. It's in healthcare, you're looking at patient experience, PX, right? In the finance world with credit unions, they call their clients members, the member experience. And then what's even more important is we have to remember it's the internal experience as well. So you've got the employees, the agents. So all of these, right? EX, AX, PX, MX, all these Xs, it's all about the experience. So whether you're an outside client or you're an internal employee handling those interactions for the clients. So I think that's one thing we have to be aware of. And so I think that one of the trend is that CX, that acronym is still being used quite a bit, but it's expanded beyond that. Now the buzzwords though, the hottest and latest things are the trends are AI. AI, artificial intelligence, chat GPT, generative AI, all these buzzwords. So years ago, we were talking about AI, but we would always say, you know what? AI is pretty complex. So if you've got customers bringing up the term AI, just come to us, we'll talk to them. And that is still the message. It is still very complex. It has grown and improved and advanced. Now it's like AI on steroids. I don't know what it's gonna look like a few years from now because it's vastly changing. And of course there are people who are afraid of what AI can do, right? Is it secure? You know, within any new technology, you've got people who are looking to scam you so they can always use that technology to their advantage. So we still have to be careful of course, but it is amazing what it can do. So the trends that I'm seeing now, a few things, is using AI, generative AI to summarize things. So a lot of our vendors are coming out now and leveraging open AI or some other type of a chat GPT or any type of AI platform to enhance their own AI capabilities. And so one of three things I'm seeing as trends with this, one is summarizing meetings. You can take a whole hour meeting and put it now into one paragraph that tells you, oh, these were the key points we talked about. Here are the next steps. Done, right? Amazing. So I'm seeing that quite a bit as a trend from our vendors in the contact center space that's saying, hey, we offer this now. The other thing I see is conversational AI, right? So a lot of self-servicing, for me personally, I love this, as long as it works well, but being able to provide a voice interactive, or maybe it's a chat bot that's very interactive, right? So it's two ways. But the idea is the conversational AI is more of a speech recognizing, right? Maybe it can do some voice biometrics to authenticate a user. But that's what's starting. Remember we talked about that whole digital interaction or engagement is conversational AI is a huge piece of that at the front door. So it could be a virtual assistant, virtual agent, whatever they call it, but it's very interactive and it understands your speech and it could address a lot of the mundane questions, right? But I think what's key is if you go that conversational AI route, you still need to have some sort of escalation to a live agent. Because if it's not providing the service or resolving your customer's issues, you want to have that capability, right? The ability is to go to a live agent and get that result by human, still top priority. The other thing is agent assist. So we've seen that thrown around a little bit in a couple of different ways. But in this term here, what I'm thinking as far as the trend goes is we're seeing a lot of vendors now saying, “Hey, how do we make our agents' lives easier, “our employees?” And I do see it twofold. I see it benefiting the agent, but I also see it benefiting the client, right? Getting all that. – It all matters, yeah. – Totally. But the idea is, so now we're using AI on the backend, we're listening in on the conversation, we're pulling keywords. We know that Josh is asking for, what is the latest rate? Can I refi? And it's pulling up for me as an agent. Maybe it's a link to a knowledge base. Maybe it's a PDF or something on the backend where it's, here's the trigger words. And it's presenting me as the agent with information so that I can help address Josh the customer. Information at my fingertips, so I don't have to go hunting around and stumble around and not be able to resolve the issue and have the client call back, right? So we're doing everything in real time, allowing our agents to be more efficient, be able to resolve things quicker. And at the end of that all, guess what? Now we're using AI to summarize what happened with this interaction so that me as an agent, I don't have to spend time, my full two or three minutes typing up my rap code, right? Or my disposition positions, or what's the next steps? What do I have to do? It's doing all that for me. So now it's presenting, again, summarizing, hey, you had this 10 minute conversation with Josh, here's what was resolved, here's the next step, the ticket is still open or not, it's closed, bam, you're done, and it presents it there. Now I can archive that little tidbit and be done with it and move on to my next engagement. I mean, it's all doing this again, remember, in real time, quickly, efficiently, more accurately. But regardless, I think it's helping both the agent side and the client side. – Well, I think it's interesting, right? I mean, you bring up a point of, it makes the agent experience better, or the employee experience better. And if you think about two things that that might solve for a business, one, we're helping people potentially onboard their agents faster, more effectively, more structured, more repeatable. But sometimes the biggest pain point in a contact center is attrition. And if we can do two things, we can help people onboard employees faster, but we can also make the employees lives better, then we can help with the attrition side of it, right? So maybe we're killing kind of two birds with one stone here. And I think all of that ends up in a better customer experience. So I think you bring up some really solid points there. – Yeah, absolutely. – So if we think about it then, if we look forward here, we're gonna jump to the future right away. If you take all that into consideration then, what's your prediction on what's coming? What is the future in regards to the CX side of it? – So, and this is just based on what I hear from our customers, right? A lot of customers are looking for everything to be all in one. I think that the future is gonna be further blending of UCaaS and contact center. A lot of our opportunities are what we call an all in one solution. Customers are saying, I need both. They're either leading in with contact center, and then saying, oh, by the way, we have back office users, hundreds of them that we need to tie into, or it's the other way around. Usually we see it come in being pulled through the contact center discussion, right? InUCaaS So we're starting to see this in our industry, whether our vendors are acquiring or building their own platforms, right? So if they're leading withUCaaS they're acquiring or building their own contact center or vice versa, or they're partnering very well with those other platforms that we know will work seamlessly between the two. So I think that's still gonna continue. That whole mix of UC, CC, that whole gray area, it's all gonna become one. It's just gonna be communications platform, or maybe an employee efficiency platform, or however you wanna call it, but I think it's gonna be all in one. What I'm also seeing is more of that discussion with the CRM, right? So we're seeing some CRM players out there who says, hey, we can do voice too. Why don't you do it all in one platform? And in the back of our minds, we think, hold on, your core is CRM. It's not voice. But they're attempting to do this. So I hear, and I'm starting to see, maybe this is the future. It would be nice for me, because I'm lazy, would be nice to have everything there, my fingertips, right, too many applications. I want one single pane. I want my CRM. I want my UCaaS I want my CCAS. I want everything all together. My forecasting, everything. Quality management. I want everything in one platform. So I see that will be the trend of the future. And I think it can be. I think what we're seeing in the industry, too, with what our vendors are starting to do, their business decisions, I think, will just lead us there. I don't know. I could be totally wrong, but it's just what I'm hearing from customers' expectations. – Yeah, I mean, it's just a changing landscape, too. I mean, but did you ever think that Slack would be doing voice or Twilio would be getting into these different, you know, everybody's getting into something different. So yeah, it's just, the lines are blurring, for sure. – Very much. – So let's talk about, let's get into some data around some deals, right? I think the part of the huge thing that you can offer is you see so many things. You talk to so many customers. You talk to so many partners. So let's first talk about industries and verticals. What are you seeing or where are you being brought into where you feel like there's a big room for improvement of these verticals need to improve their experience? And then what are really some of the challenges in that? – Mm-hmm. So I can tell you that most of my opportunities, I still see a lot in the finance world, the FinTech, the credit unions with multiple branches, not so much like the big, big well-known banks, but again, the regional banks with multiple locations. I still see a lot of that. I see a lot of healthcare and healthcare, again, not necessarily the big giant hospitals. Sometimes those do pop up, but more of the behavioral, mental behavioral healthcare clinics, for example, or maybe a regional hospital with a bunch of different clinics around them, or it could be rehab facilities, assisted living, nursing homes, things like that. And I think the challenge is that they have theirs, a lot of times they're on antiquated legacy on-prem systems or they don't have the infrastructure. So oftentimes we hear about, there are concerns about how do we migrate over? We've been on this platform. We knew we need to get off of it, but our infrastructure may not support it. So we have some analog, whether it's devices, life safety lines and whatnot that we need to roll into this project. How do we manage that piece and make sure everything goes seamlessly? So that's one thing. The other vertical that I love to hear from is manufacturing. I do still see that time to time pop up and I get excited because I know I can help them. I know that they're completely antiquated. But when we deal with an environment like that, what typically happens is they'll tell me, our demographics, our employees have been here for decades and they want a hard phone and they will not deviate. So we can't talk about a chat bot. First of all, the demographics that we're also servicing want to make a phone call and they want a live answer. They're not gonna touch a chat bot or a web chat or a voice recognition, any of that. They're not gonna text, they want live phone calls. And I said, that's fine, that's great. We can still support that. So, but it's interesting that you hear this and you feel good because you know you can help them out because they don't understand what technologies are in place today. So it's always fun to talk about, you know, what's the art of possibility, but the minute you hear them say, no, no, no, we want live answer, we're old school, we just want it in the cloud now, then you start changing that discussion and listen to what they have to say and accommodate what they have to say. You know, you're gonna get them in a better spot with improved customer experience and play experience and whatnot, but just you don't have to give them all the bells and whistles. So those are the challenges, but we also hear oftentimes from education, from automotive, retail. So it's the same industries that we've seen from time to time, but I would say the majority of the industries I speak with now is financial and healthcare, and it's all about self-servicing. It's all about automation and self-servicing. – If I'm a partner and I'm listening to this, is there any customers, right? You know, I'm thinking about, I got my existing customers, I got my maybe net new ones that I wanna go after and I wanna probe. Is there any industry that you would recommend not chasing or are you always finding a way to be able to help in any of these verticals? What's your two cents there? – I think we're always finding a way. You know, I think in the past, when it came to hospitality, we were very limited, especially as far as UCaaS goes. I think with Context Center, it's a little bit, we've got platforms that are a little bit more robust that can support that, but from a UCaaS perspective, it was always, oh no, stay away from hospitality because we cannot integrate into the property management software. That's changed now though. We do have some solid vendors in our portfolio that can solve for that, so don't be afraid to come to us with any hospitality opportunities. What's interesting too is we're starting, I had a call just this morning about CRM. We have a customer who's going after CRM, so we get asked that more and more these days. How do we, we need a CRM solution? And it's typically standalone. Maybe it's for ticketing or maybe it's a true CRM. Sometimes I'll get asked, can it be part of the solution itself? That actually is challenging. Having a CRM built into a Context Center or a UCaaS solution, we might have two that can do that. So, and then as far as a standalone CRM, we might have some options there too, maybe a couple different options or ones that we can help custom build. So I would say no industry, no vertical is impossible for us to help, but I think it depends on the technology. So if they are asking for CRM, let's just become more cautious of it. Talk to us though. Like don't be afraid to come to us with any opportunity. Chances are we can help you in some way. – Awesome. All right, let's get into the nuts and bolts of a deal. So walk me through, I think what we like to dissect in this part is really hearing about, you know, we keep customer names and partner names out of it. We can talk about, hey, I was brought into this situation. What was the problem? How did the conversation go? And then ultimately what did we end up doing? – Okay, so by the time we are brought in, what we would love to see though from the partner at least is do you have any insight as to why we've been talking to them, right? There's a reason why, what's that compelling reason? Give me some information, whatever you have, whether it's use your account, a website, I love getting a website just so I can go and poke around and see what industry they're in. What does it feel like to go through that experience and try to contact them, right? And see maybe where some of the missteps are. So that at a very minimum. Oftentimes I'll get, by the time a partner comes to me, he says, hey, I've got a call center opportunity. That to me is always a, aha, call center. He said call center. So now I need to go through the discovery process and figure out, can we do this with UCaaS Is it just voice? Do we need to go full on contact center, right? Because they don't know. Sometimes when they hear call center from their customer, they get excited and they think, it's a contact center opportunity, it might not be. So we have to go through that discovery. So by the time it gets to me, usually we have some of the high level stuff taken care because I don't want to go into a discovery call blind. I want to know something, even if it's just a few sentences high level, what do they have in place today, right? So I can kind of set that stage for myself. So then I go in and I'll ask the questions. The way I like to ask the questions and uncover an opportunity is I use use cases. I don't get technical. I'd love to know what do they have in place today? I poked around on the website. So I have an idea of what that experience will be like from the outside in, but I also want to know what are they doing internally with one another? How are they collaborating? How are they communicating? And then we go through the use case and the flows and whatnot. And then they start to tell me about their pain points. So I can give you an example where things have changed a little bit. I'm working on a deal right now where we went through, and by the way, we had some really good information from the partner. I went around and poked on the website. It's very different industry. We did the discovery call and at the end of it, I told my partners, I said, you know what? It really sounds like all voice. I don't know if we have a context interplay here because they just want simple things from the voice side, but they're calling them agents. But it could just be like UCaaS on steroids or maybe a call center environment, right? Maybe you've got some queuing, maybe some skills based routing, but you don't need all the bells and whistles. And then we've been having multiple conversations with them, just a weekly touch base. And then on a second call, I think, we start to ask them about, hey, what do you think about maybe doing some more and some AI components where you're recording the calls today. That's not a big deal, but when you had to go back to the calls, would it be kind of cool to do some keyword searches? Would it be even cooler to take it a step further and do some analytics and AI in real time on the backend that can detect the sentiment of what your clients are going through? Because this customer had some sensitive conversations with their, it's an industry where it's just, it's sensitive to their clients that they're servicing. So they had to be careful with that, but we gave them kind of the art of possibility on, hey, wouldn't it be kind of cool to do this? How about some quality management? How about some deeper analytics? How about some even workforce management for scheduling? You're telling us you actually have 300 agents, they're all agents. That's the number of your employees. You're telling us everyone in your company functions like an agent. So my partners actually went on site and shadowed the different departments that they had on there and came back to me and said, Megan, they're all agents. We really need context. And I'm like, wow, this has completely changed from our first conversation. And because they were telling us one thing, but we kind of opened their eyes to what was possible. And they said, no, we totally can use this. So what's interesting about those guys too, is they are already on, I think they were on a cloud system that wasn't doing what they wanted it to do, which is also different, right? Usually they're coming from an on-prem and you're showing them the light with cloud, but they're moving from a cloud solution. So that was one that completely changed. And that was nice. So now we're opening that door to this whole conversation. We're gonna go back now on this next call and have another conversation and say, hold on, let's talk about your other users. You were telling us everyone's an agent. Are there other back office users that could benefit from a UCAT solution? Now, so we're kind of going backwards. It's so, it's interesting how it's evolving. The other one I wanted to talk about that took me by surprise was a credit union. They're on an on-prem and they were going through the regular spiel. I'm asking a bunch of questions. And it's always about, what is this experience from your clients? I always start with that, what are the use cases? How is this going? And as I'm asking them the questions, then they stop and they said, you know what? Actually, our clients are pretty happy with the way that we're servicing them today. It's our employees that are having the issues. So we had to stop and say, okay, hold on. And so they said, no, it's our employees. The system today, they can't communicate with one another. So they can't be efficient enough to handle our clients, but our clients are super happy. I said, oh, okay. So we completely, that was interesting. We would then change the conversation. We focused more on, okay, so how do your internal, what are the use cases there? How are they using the system today? Yep, I can see all the gaps, but at the end of the day, we're gonna get them a solution that is going to benefit both, right? Like you and I were saying, it's gonna help the customers, it's gonna help them or their members. So that's interesting. So just listen and see you as the conversation pivots. Just again, go through use cases and figure out where they need the help the most. – Great examples there. Before I get to this last question, you said something that I wanna call out that was important here, right? Presumably you're in a technical role, right? You have architect in your description, but you said something really key is that I don't wanna get into the weeds. I don't wanna get into the bits and bytes, right? Can you illuminate that a little bit for me, what you mean? – Yeah, yeah. So I think it's critical from the get-go to understand, to listen, what are your customers requiring? And I don't mean, and we can talk about integrations, right? At a high level, you talk to them about what systems are in place. Do they wanna integrate it? What does that integration look like? But again, from a use case perspective, not, okay, so on the backend, I've got this and that, and I gotta put this here. We will let the vendors do the heavy lifting. We know who plays well with who, who can integrate with what platforms, okay? So at a high level, we can figure that out. I don't go into the bits and bytes and talk about how things are architected necessarily, or how, you know, if you're gonna bring your own carrier, how is that gonna work on the backend? How are the two platforms going to play together? I know it can all work. So I don't go into the weeds with that or the details around that. I think it's absolutely critical, and I think that that's gonna be the segue to, you know, the next question you're gonna ask me, but I think it's absolutely critical to understand the use cases and how the customer needs this to work for them. And then you can let the vendors come in and do all the heavy lifting. That's their core. They're the experts with how it's gonna all mesh together and the details and the architecture behind it. We just have to know that it can be done. – Yeah, and let's not scare the customer off in the meantime. – Yeah, absolutely. – Great. All right, final thoughts here. So again, you know, there's partners listening to this. You've drawn out some really great points of kind of where it's at, where it's going, what trends, things to look for, what a deal looks like. Final question. Biggest tip you can give the partners around CX and how to continue having and developing that conversation? – Okay, yes. So we've said this, right? We say it doesn't have to be technical. You don't have to get into the weeds. The way I approach it, and this is how I would have a partner approach it because they do get intimidated. You know, Megan, I don't understand how they have the conversation. And I could say, you know what? Put yourself into the customer's shoes. So you're working with a business organization. They're your customer. Put yourself into their customer shoes. What does that look and feel like? And that's why I always go through use cases, right? I don't say, do you have a contact center? Do you need this? Do you need that? Start spewing out all this information on what the technologies can do. I say, Mr. Partner, just listen carefully to what your customer's pain points are because they have to solve for their customers' issues and pain points. They have to solve for their own internal issues and pain points, right? With their agents or employees. So I always say the easiest thing to do because that's how I do it, right? That's why I go to the website first and foremost to say, okay, I'm a customer. What does this look and feel like? Oh my gosh, I have no idea how I can, okay, so it's a voice call. That's fine, I can do that. But am I going to be put on hold forever? You know, just put themselves into the customer's customer shoes because we are all customers. We know what to expect from our own experiences when we work with our service brands. So I say do that first and foremost. And as they're having that business conversation with their own customers and they're trying to figure out what projects are you working on? How can I help you? Just listen to what they have to say. And then if they get on a discovery call with me, you know what I do? I just listen, I take a ton of notes. I'm telling you, they'll give me stuff that I don't understand what they're saying. And they'll just type it out the way it sounds. Oh, they're using this platform, okay. Oh, what do you use that for? Oh, okay, okay, got it. Just to put things in a layman's terms because that's all the customer's going to do is they're going to tell you, this is what we use, this is what we expect, it's not working this way and it would be great if we could have it this way. Now, if they start telling you, we don't know what we don't know, so we don't know what's possible, I can help with that conversation. Mr. Partner, you don't have to, you know the technology is there to say, oh, that's great, no, yeah, I think that'd be great. And let's have Megan or Jason or Mike or whomever help us with that conversation and give us some best practices and ideas. But that's all I can say is partners don't feel like you have to have a technical conversation, don't be afraid of it, put yourself into their customer's shoes and figure out what's going on and what you have to help solve for, that's all it is. Did I oversimplify that? Maybe. (laughs) – Easy, easy, good stuff. I think that's gold advice and everybody needs to take that and use that and then exactly that, right? I mean, you heard, you got to hear a glimpse of everything that you're able to help them with and I think everybody should absolutely pull you in for assistance. So, Megan, that wraps us up for today. Really appreciate you coming on. – Great, thank you. I'm glad to have this opportunity. Always good talking to you too, Josh. – Always. Okay, everybody that wraps us up, Megan Thai CX solution architect with the layers. I'm your host, Josh Lupresto SVP yourself, and here in this next level, please sit. (upbeat music) Next Level BizTech has been a production of Telarus Studio 19. Please visit Telarus.com for more information. (upbeat music)

Episode Summary: In Episode 162 of the Aerospace Advantage, Airpower and Spacepower Predictions for 2024: The Rendezvous, Mitchell Institute's John “Slick” Baum chats with members of the Mitchell Institute team about the latest defense developments in the beltway and the broader national security community. We're off to a new year, so we've gathered members of the team to discuss topics we should be tracking in 2024. What should we expect from Congress—especially when it comes to the ongoing continuing resolution? Will more funding be approved for Ukraine? How will The Hill react to the Department of the Air Force's proposed reorganization? We also explore spacepower trends—there's a lot in play as adversaries continue to press hard on orbit. The team assesses China and considers what's going to drive their decision-making calculus in 2024.  We also identifying technologies we should track in 2024. What is going to happen with CCAs, the B-21, NGAD, the F-35, and GBSD? We also discuss how the Department of the Air Force should seek to strike a balance between near-term priorities and long-term imperatives—recapitalization, personnel issues, concepts of operation, and high-demand, low-density mission areas. There's a lot in this episode that you are going to want to know. Credits: Host: John “Slick” Baum, Senior Fellow, The Mitchell Institute for Aerospace Studies Producer: Shane Thin Executive Producer: Douglas Birkey Guest: Douglas Birkey, Executive Director, The Mitchell Institute for Aerospace Studies Guest: Heather "Lucky" Penney, Senior Fellow, The Mitchell Institute for Aerospace Studies Guest: Charles Galbreath, Senior Fellow for Spacepower Studies, The Mitchell Institute Spacepower Advantage Center of Excellence (MI-SPACE) Guest: J. Michael Dahm, Senior Resident Fellow for Aerospace and China Studies, The Mitchell Institute for Aerospace Studies Guest: Todd “Sledge” Harmer, Senior Vice President, American Defense International Guest: Anthony “Lazer” Lazarski, Principal, Cornerstone Government Affairs Links: Subscribe to our Youtube Channel: https://bit.ly/3GbA5Of Website: https://mitchellaerospacepower.org/ Twitter: https://twitter.com/MitchellStudies Facebook: https://www.facebook.com/Mitchell.Institute.Aerospace LinkedIn: https://bit.ly/3nzBisb Instagram: https://www.instagram.com/mitchellstudies/ #MitchellStudies #AerospaceAdvantage #rendezvous #2024 Thank you for your continued support!

Episode Summary: In Episode 159 of the Aerospace Advantage, CCAs and Disruptive Air Warfare: The Future Vector, John Baum chats with Mark Gunzinger, Mike Dahm, and Mark Gunzinger of the Mitchell Institute about the potential for collaborative combat aircraft (CCA) to increase the lethality, survivability, and capacity of the Air Force's air superiority forces for operations in highly contested environments. Projecting decisive military power has long relied on the Air Force's ability to achieve air superiority. This is an increasingly critical requirement given the advanced air and missile defense threats that now exist in the Pacific. This core warfighting requirement is now at risk given the diminished size and advanced age of the Air Force's air superiority aircraft inventory. This episode explores air superiority mission requirements in a Pacific scenario and the potential for a family of crewed CCAs operating cooperatively with 5th and 6th generation combat aircraft to disrupt China's counterair operations and achieve the degree of air superiority needed for all joint force operations to succeed. Credits: Host: John “Slick” Baum, Senior Fellow, The Mitchell Institute for Aerospace Studies Producer: Shane Thin Executive Producer: Douglas Birkey Guest: Maj Gen Larry Stutzriem, USAF (Ret.), Director of Research, The Mitchell Institute for Aerospace Studies Guest: Mark Gunzinger, Director of Future Concepts and Capability Assessments, The Mitchell Institute for Aerospace Studies Guest: J. Michael Dahm, Senior Resident Fellow for Aerospace and China Studies, The Mitchell Institute for Aerospace Studies Links: Subscribe to our Youtube Channel: https://bit.ly/3GbA5Of Website: https://mitchellaerospacepower.org/ Twitter: https://twitter.com/MitchellStudies Facebook: https://www.facebook.com/Mitchell.Institute.Aerospace LinkedIn: https://bit.ly/3nzBisb Instagram: https://www.instagram.com/mitchellstudies/ #MitchellStudies #AerospaceAdvantage #CCA #autonomy #China Thank you for your continued support!

Imagine soaring skies where drones and crewed jets unite, shaping the very future of warfare. This episode is all about the revolutionary Collaborative Combat Aircraft (CCAs), their potential as game-changers in military strategy, and their anticipated transformation of the F-35 Lightning from an emblem of costly ambition to a beacon of efficiency. We're unpacking the Next Generation Air Dominance (NGAD) initiative and discussing the Air Force's remarkable plan to add 1,000 CCAs to its arsenal. Are crewed jets becoming obsolete, or will they work alongside these AI-powered machines for superior tactical advantages? Join us as we evaluate the evolving role of AI in warfare and consider the future ratio of crewed versus uncrewed fighters.Our channel isn't just about engaging discussions, it's a community for military aviation enthusiasts. And that community comes with perks! This episode isn't just about combat drones and fighter jets; we're also highlighting the benefits of joining our channel community. From daily military aviation photos to engaging chats with pilots, and even fun quizzes and polls, we've got your military aviation fix covered. Want more? Subscribers can sign up for a free weekly newsletter loaded with sneak peeks and high-resolution photos. And for the true military aviation devotees, becoming a channel member or patron unlocks even more exclusive perks. Let's fasten our seatbelts and embark on this thrilling journey together!Support the show

On today's episode, hear about the upcoming 2023 Crop Consultant Conference and opportunities for CCAs, PCAs, grower-applicators and industry professionals. Register today at https://progressivecrop.com/conference/.   Supporting the People who Support Agriculture Thank you to this month's sponsors who make it possible to get you your daily news. Please feel free to visit their websites. HUMA - https://go.bhn.us/JCS2023https://huma.us/ Vestaron - https://www.vestaron.com/spear-lep/ Certis Biologicals - https://www.certisbio.com/products?category=&crop=&pest=&main_nav  

This is a very special episode that just couldn't wait. There was a meeting at my station today where CCAs were treated badly by management, and I think a response is needed. In this episode, I go over some of the rules that are in place to protect CCAs, and I give some general advice for how to handle it when management treats you badly. The episode is directed at the CCAs in my own station, but it's also generally applicable. Also, I was fired up, so there are naughty words in this episode. Listen at your peril.

Interested to hear more about how AI and ChatGPT are being applied in the Contact Center? Then you won't want to miss this talk track. Listen in as we discuss with Telarus Contact Center Solution Architect Jason Lowe. Jason outlines key evolutions in the contact center technology space, the evolution of Artificial Intelligence and all the supporting tools, along with what happens to a business if they fail to adopt them. We might even hear about Jason Lowe's secret talents as a singer and DJ! Josh Lupresto: [00:00:00] Welcome to the podcast that is designed to fuel your success in selling technology solutions. I'm your host, Josh Lupresto, SVP of Sales Engineering, at Telarus, and this is next level Biz Tech. Hey everybody. Welcome back. Joined here with a special guest in the studio today, Mr. Jason Lowe joining us to talk about AI in the contact center. Is it better than a human or not? Jason Lowe, welcome back on man. Jason Lowe: Thank you for having me back. Josh Lupresto: Exciting stuff. And today we're talking about, you know, what's really front of mind. It's ai. It's the contact center. There's copilot, there's all these cool things that we're gonna get to, no spoiler alerts, but your role here at Telarus obviously is the solution architect over the CCAs practice. So we're gonna get some exciting point of views, I think from your perspective. Excited to do that today. Okay. Okay. So I assume that everybody watches every episode, but in the event that there is one person that maybe didn't [00:01:00] talk to us a little bit about, you know, How did you get started in your tech career? Have you always been in tech? How did you make it here? Jason Lowe: Well, when I was a kid, I really got in, this is when like personal com. I'm that old. Yes. Well, I, when I was a kid, personal computers were just starting to be a thing, and so I really got into them and got into doing all sorts of fun stuff Right out of high school, I went into a very technical type role and ended up progressing to a role where I wrote code for like a decade. And then I went through some educational changes to make myself a little more qualified to get into some better positions and progressed and finally got a role at what is now called NICE CX one. But when I joined the company, it was called U C N back in 2000. Yeah. So I was there for about a decade. I, you know, spent a little time at another company called talkdesk and, you know, another stop here, there until I finally came to flares. Josh Lupresto: I love it. So, so I want to hit you with a little bit of a curve ball here. [00:02:00] Oh, dears, flashback. Because I've also heard that you have been a dj, you have been in a band. One fill us in on that, but more importantly, why, why am I asking that? Because I think it relates anything that you've learned along that way that has helped you in this space. Jason Lowe: Okay. I came from a musical family, had a mom that was an opera singer, had a dad that was a guitarist songwriter. And so I just kind of, music has been a part of my life all my life. So when I was a kid, just moved to Utah, there was this dance club called the Ritz, and it was a big red bowling pin on State Street. It was right there. Yes. And it was a new wave dance club for 16 and older. And I happened to wander in when I was 16, and by the end of my. 16th year, I believe. I had gone up to the owner and said hey, when are you gonna let me dj? And he goes how about next week? Because someone had just quit. So I just became a DJ and I DJ'ed there for a number of years. My music career, I kind of, I had a song on the radio locally in Utah for like a year [00:03:00] but didn't really do anything more with it. Got back into other musical projects. And then back in 2009, 2010, With the adv, advent of Facebook, started doing some more DJing and now I DJ on a regular basis, so it's a lot of fun.

Have you ever pondered why some trainers flourish in the corporate environment while others flounder? Grab a front-row seat as we explore this intriguing conundrum with Carlos, a top-notch personal trainer at Equinox. This lively conversation features an inside look at his journey from finance to fitness, revealing the resilience and adaptability that enabled him to navigate the culture shock of transitioning to the corporate environment.Carlos lets us in on his unique training style, featuring four CCAs instead of the conventional three, and dishes out an effective fat loss program designed for a female client. His insightful anecdotes, including a hilarious account about his initial attempt at spotting in the gym, are guaranteed to keep you both enlightened and entertained. With a focus on the value of trainer engagement and the importance of certification, Carlos shares why he chose Show Up Fitness over Nassim for his certification, providing valuable insights for anyone considering a similar path.But this chat with Carlos isn't just about individual journeys; it delves into the broader scope of the fitness industry. We delve into the pressing need for more structure and guidelines in the sector, the complexities of regulation and business, and the crucial role of education in carving out a successful career as a trainer. The episode culminates with a frank discussion on managing various challenges in the field, from handling injuries to dealing with sensitive issues like body odor. So gear up for an enlightening ride as we unveil the secrets of the fitness industry with an insider's perspective. Tune in, and you're sure to come away with valuable insights and a few chuckles too!Want to ask us a question? Email email info@showupfitness.com with the subject line PODCAST QUESTION to get your question answered live on the show! Our Instagram: https://www.instagram.com/showupfitnessinternship/?hl=enTikTok: https://www.tiktok.com/@showupfitnessinternshipWebsite: https://www.showupfitness.com/Become a Personal Trainer Book (Amazon): https://www.amazon.com/How-Become-Personal-Trainer-Successful/dp/B08WS992F8Show Up Fitness Internship & CPT: https://online.showupfitness.com/pages/online-show-up?utm_term=show%20up%20fitnessNASM study guide: ...

Peninsula Clean EnergyPeninsula Clean Energy is a community choice aggregation (CCA) founded in 2016 that serves about 310,000 customers in San Mateo County and the City of Los Banos. Peninsula Clean Energy has focused on increasing renewables since beginning service, setting higher targets for renewable energy procurement than those mandated by California under the Renewable Portfolio Standard (RPS). By 2025, Peninsula Clean Energy  is aiming to achieve 99 percent renewable electricity on an hourly basis.Back up… What are community choice aggregators?Originally created to offer small residential electricity consumers a competitive alternative to large utilities during restructuring, CCAs' presence on California's grid has grown dramatically over the past decade and they now serve over 11 million Californians. Consumers served by CCAs continue to receive distribution and transmission services from the resident private utility - like PG&E - while the CCA chooses and purchases the electricity itself. Climate Break has covered CCAs before. For more on how these local entities are trying to decarbonize their energy supplies, see our story on Central Coast Community Energy.How is this different from what California's requiring anyway?Under SB100, 50 percent of the electricity procured by load serving entities (LSEs) like Peninsula Clean Energy is supposed to be from resources that are eligible under California's Renewable Portfolio Standard (RPS). That means at least half of LSEs' electricity must be met by renewable resources like wind and solar, and less than half from resources like natural gas and large hydroelectric power. By 2045, SB100 requires that LSEs achieve all 100 percent carbon-free electricity sales. These targets are based on annual rather than real-time accounting.  For example, LSEs like Peninsula Clean Energy can achieve RPS benchmarks by meeting all of their customers' electricity demand with solar for half of the day, but relying on non-renewable resources like natural gas to meet high demand during evening hours. Similarly, many electricity providers in California are now offering 100 percent renewable energy plans. Customers can choose to opt into these plans, typically in exchange for a higher rate. These energy plans are 100 percent renewable on an annual basis, but may not be 100 percent renewable on a monthly, daily, or hourly basis. During high demand periods with low renewable supply, like hot summer evenings, most 100 percent renewable energy plans are still benefiting from non-renewable energy, but they make up for it by contributing extra renewable energy to the grid during other times. Peninsula Clean Energy's goal—getting to all renewable energy on hourly basis—is much harder than getting to 100 percent renewable energy on an annual basis because their renewable supply will need to line up in real time with customers' demand.Advantages of Hourly MatchingBy itself, annual matching requirements probably won't be enough to decarbonize the grid. Hourly matching sends a stronger signal to invest in resources like long duration energy storage and geothermal, which can be available during hours when solar isn't. By reducing demand for carbon-polluting resources like natural gas for all hours of the day, hourly matching can also help to reduce emissions by more than annual matching would.Okay, but what are the drawbacks?Switching from annual to hourly matching increases procurement costs. By how much depends on context, like the kinds of generating resources already available and when during the day ratepayers demand electricity. In their modeling, Peninsula Clean Energy found that costs increased exponentially as they approached 100 percent renewable procurement on an hourly level. While they believe they can meet all of their demand with renewables 99 percent of the time, meeting demand during that last one percent of the time became cost prohibitive. Hourly matching may require more information than is currently accessible. Currently, LSEs use renewable energy credits (RECs) to show their compliance with California's RPS standards. RECs may either be bundled -- sold still attached to the wholesale electricity itself -- or unbundled. Unbundled RECs are purchased separately from the renewable electricity they came from, and the amount of unbundled RECs that LSEs are allowed to use to meet RPS requirements is declining over time. According to the EPA, most RECs aren't tracked with enough detail to work in an hourly-matching system. In the long term, decarbonizing the grid will require hourly matching, but achieving it may still be infeasible for many individual electricity providers while keeping rates reasonable and reliability high.Peninsula Clean Energy's plan for getting to 24/7 renewablePeninsula Clean Energy created an open source modeling tool they're calling MATCH, which they've used to develop their strategy for hourly matching. MATCH chooses resources to minimize costs while maximizing renewable supply on an hourly basis. Peninsula Clean Energy is hopeful that by using this tool they'll be able to match renewable supply to demand the vast majority of the time and reduce emissions grid wide while keeping ratepayers' costs about the same. The MATCH model is publicly available and can be used by other entities interested in hourly matching.Peninsula Clean Energy's CEO Jan Pepper told Climate Break that they're procuring a variety of resources in order to meet their 2025 goal; with a big focus on battery storage options, wind, and geothermal. To ensure reliability, the CCA plans to procure more electricity capacity than they need, then sell excess generation back into California's wholesale electricity markets. Pepper also said that Peninsula Clean Energy was looking forward to technologies that aren't available yet but will be eventually, like offshore wind.About the guestJan Pepper serves as Peninsula Clean Energy's CEO. Pepper came to Peninsula Clean Energy after a long career in clean energy startups. Previously, she served in local Bay Area government, including as Los Altos's mayor.Further ReadingLearn more about PCE's strategyPCE's MATCH model on GithubFactsheet: CA's RPS StandardEPA: Hourly matchingClimate Break: Community Choice Aggregation

Mike hosts Air Force Colonel Don “Stryker” Haley to talk about how the US military predicts the future. Learn about how future concepts are created and war-gamed, and how that determines which technology should be prioritized for development to solve the right problems. ----Links* Sign up for our amazing newsletter https://www.themerge.co * Support us on Patreon https://www.patreon.com/the_merge * Don “Stryker” Haley on LinkedIn https://www.linkedin.com/in/don-stryker-haley/----Follow us on...* Instagram https://www.instagram.com/merge_newsletter * Facebook https://www.facebook.com/themergenews * Twitter https://twitter.com/MergeNewsletter * LinkedIn https://www.linkedin.com/company/themerge * Website https://www.themerge.co ----Show Notes(00:44) intro(04:32) setting the stage(09:16) 2018 NDS(12:06) JWC 1.0(16:10) what wargames are for (19:20) JWC 2.0 and Integrated Deterrence(19:40) 4 functional battles – CJADC2 (23:17) JWC 3.0(24:04) the problem with near-term wargaming(26:27) Top Secret(28:13) who looks at the future(31:36) wargaming(32:19) white/blue/red teams(40:59) what operators get wrong(45:10) a blitz may be a mistake(47:30) Globally Integrated Wargames (GIWG)(48:33) lots of secrets(54:01) learning no one's in charge(57:17) what happens after wargaming(1:00:46) the budgeting realities(1:02:36) Agile Combat Employment (ACE)(1:08:34) cruise missiles from cargo planes(1:15:12) AI-powered drones (CCAs)(1:19:13) outro----#wargame, #wargames #airforcefutures #jointwarfighting #airforce #militaryplanning #militarytechnology #china #CCA #rapiddragon #collaborativecombataircraft #nationalsecurity #drones #cruisemissile #military #usmilitary #pentagon# strategy #technology #mil tech #military tech #airforce #air force #army #navy # marine corps #secrets

What is Community Choice Aggregation?Community Choice Aggregation (CCA) is a system that allows local governments to purchase power directly from an energy supplier other than the existing utility. This means that while the existing utility continues to deliver the power, the CCA buys and generates the power itself, potentially from renewable sources. CCAs continue to pay fees to the existing utility for energy transmission and backup power.        While not required, CCAs can set ambitious climate goals that exceed state-mandated targets and drive decarbonization efforts by investing in emerging clean energy technologies. CCAs can take risks to transform their energy sources and grid in ways that traditional investor-owned utilities may be reluctant to try. When successful, CCAs can reduce electric rates for consumers and drive investment in local energy programs. But CCAs without sufficient capital may face financial and operational challenges.    CCA programs are authorized in various states, including California, Illinois, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Rhode Island, and Virginia. How does it work?In states with enabling legislation, local governments can create a CCA by holding public hearings and passing a law authorizing CCAs. Participation in CCAs is voluntary, with most programs having opt-out provisions. This means customers are automatically enrolled in the program unless they choose to opt out and continue receiving electricity from their current supplier. Some CCAs may have opt-in provisions, requiring customers to actively enroll in the program. Customers under CCAs continue to receive delivery and maintenance services from their existing utility and receive a single utility bill reflecting the change in electricity generation sources and prices.What are the pros and cons?Advantages of CCAs include the potential for retail electric rate reductions, the ability to shift to greener power resources quickly, local control over electricity generation aligned with local goals, expanded consumer choices, and the potential to stimulate local job creation and renewable energy development. However, there are also challenges associated with CCAs, including dependence on enabling state legislation, navigating CCA regulations and ordinances, administrative costs, consumer confusion over opt-in and opt-out clauses, and potential resistance from utilities in traditionally regulated electricity states facing new competition from CCAs.What is Central Coast Community Energy?Central Coast Community Energy (3CE) is a CCA program that has procured and provided electricity to residents and businesses in Monterey, San Benito, Santa Cruz, and Santa Barbara counties in California since 2018. It is governed by board members who represent each community served by the agency.3CE recently approved a contract to build the world's largest Compressed Air Energy Storage (CAES) facility, which will provide 500 megawatts of energy storage. 3CE will reserve 200 megawatts of that capacity to help achieve its goal of serving 100% clean and renewable energy to its customers in Santa Cruz and Santa Barbara counties by 2030. The CAES technology uses underground caverns to store compressed air, which is later released to generate electricity, offering long-duration storage beyond the capabilities of lithium-ion batteries, and supporting grids reliant on intermittent renewable energy.Further ReadingEPA, Community Choice AggregationNational Renewable Energy Laboratory, Community Choice Aggregation: Challenges, Opportunities, and Impacts on Renewable Energy Markets (2019)CalCCA, Community Choice Aggregation (CCA): What is it?National Renewable Energy Laboratory, Community Choice Aggregation (CCA) Helping Communities Reach Renewable Energy Goals (Mow 2017)Local Energy Aggregation Network (LEAN), CCA by StateMetropolitan Area Planning Council (Boston, MA), Start a Community Choice Aggregation Program (2014)National Renewable Energy Laboratory, Status and Trends in the Voluntary Market (2020 data), presentation materials (Heeter 2021)Central Coast Community Energy (3CE), 3CE to Purchase 200MW of Long Duration Energy Storage from Hydrostor (2023)

In this episode of Flanigan's Eco-Logic, Ted Flanigan speaks with Ted Bardacke, Chief Executive Officer at Clean Power Alliance (CPA), the locally-operated electricity provider for 32 communities and approximately one million customers across Los Angeles and Ventura Counties.He is an innovator with a unique career focusing on sustainability and economic development that spans three continents. He currently serves on the Executive Committee of the California Community Choice Association (CalCCA), where he actively works on CCA and energy market issues across California.He and Ted Flanigan discuss his background, growing up in the Bay area, spending time in Mexico, attending Wesleyan University, serving as a foreign correspondent for the Financial Times of London during the 90s in both Mexico City and Bangkok, and then moving back to the states to attend the Graduate School of Architecture at Columbia University. Prior to CPA, Ted Bardacke worked for Los Angeles Mayor Eric Garcetti, where he was Director of Infrastructure for the City of Los Angeles and Deputy Director of the Mayor's Sustainability Office. Prior to that, he worked in the Green Urbanism Program at Global Green USA. Ted Bardacke also taught at UCLA's Luskin School of Public Affairs for 10 years.In his current role at CPA, Ted Bardacke works with the Board of Directors and CPA's experienced staff to develop and implement CPA's strategy to rapidly decarbonize Southern California's electricity system, provide customer choice and competitive rates, and deliver customer programs that benefit the CPA community.

In this case, we explore the sentence appropriateness power of the CCAs. Connect with The Judge Advocate General's Legal Center and School on Facebook (tjaglcs), LinkedIn (tjaglcs), or visit our website for more resources at https://tjaglcs.army.mil/leapp You can also connect directly with the Criminal Law Department on Facebook (tjaglcs_crimlaw) or Instagram (tjaglcs_crimlaw)

In this case, we explore the sentence appropriateness power of the CCAs. Connect with The Judge Advocate General's Legal Center and School on Facebook (tjaglcs), LinkedIn (tjaglcs), or visit our website for more resources at https://tjaglcs.army.mil/leapp You can also connect directly with the Criminal Law Department on Facebook (tjaglcs_crimlaw) or Instagram (tjaglcs_crimlaw)

Episode Summary: In episode 112 of the Aerospace Advantage, Deploying the Swarm: Autonomous Drone Operations in Denied Environments, John Baum chats about the challenges of operating drone swarms during a great power conflict with Dr. Doug Meador, the Autonomous Collaborative Vehicles Portfolio manager within AFRL's Aerospace Systems Directorate; Lt Colonel Ryan “SCUDS” Slaughter, the lead for Autonomous Collaborative Platforms in the Headquarters AF Strategy, Integration and Requirements directorate; plus Caitlin Lee and Mark Gunzinger from the Mitchell Institute team. In popular depictions, drones swarms always seem to show up at exactly the right moment, in seemingly infinite numbers, to attack their targets. But in real life combat, deploying drone swarms will require new, thoughtful and creative approaches to operations, logistics, and maintenance.  As the Air Force gets ready to field a new generation of autonomous drones – known as collaborative combat aircraft–CCAs–it will have to address these very practical considerations.  On today's podcast, we bring together operators, scientists and policy experts to identify the challenges of deploying a drone swarm in a combat environment and their implications for CCA design. Credits: Host: Lt Col (Ret.) John “Slick” Baum, Senior Fellow, The Mitchell Institute for Aerospace Studies Producer: Shane Thin Executive Producer: Douglas Birkey Guest: Dr. Doug Meador, Autonomous Collaborative Vehicles Portfolio manager, AFRL Aerospace Systems Directorate Guest: Lt Colonel Ryan “SCUDS” Slaughter, Autonomous Collaborative Platforms Lead, Headquarters AF Strategy, Integration and Requirements Directorate Guest: Dr. Caitlin Lee, Senior Fellow for UAV and Autonomy Studies, The Mitchell Institute Guest: Mark Gunzinger, Director, Future Concepts and Capability Assessments, The Mitchell Institute Links: Subscribe to our Youtube Channel: https://bit.ly/3GbA5Of Website: https://mitchellaerospacepower.org/ Twitter: https://twitter.com/MitchellStudies Facebook: https://www.facebook.com/Mitchell.Institute.Aerospace LinkedIn: https://bit.ly/3nzBisb Instagram: https://www.instagram.com/mitchellstudies/ #MitchellStudies #AerospaceAdvantage #uav #cca #drone Thank you for your continued support!

SO. Matt and Bowen blacked out at the Critics Choice Awards and discuss what they remember, which leads into a discussion on how critics shape culture and what gets seen and heard by the masses. Also, how the CCAs are becoming the new Golden Globes, Jane Campion going good viral and then bad viral in 24 hours, the Oscar race turning in CODA's favor, Charli XCX and her new album CRASH, Showtime popping off, Melanie Lynskey finally getting hers, and the joy of Sunday. All that, Katy Perry's PLAY Vegas residency, Dua on tour, allergy season during COVID, and what NOT to ask. Betty Who next week!!!! Learn more about your ad-choices at https://www.iheartpodcastnetwork.com