Group Dentistry Now Show: The Voice of the DSO Industry

Priyanki Amroliwala, Senior Manager of Talent Acquisition & Greg Wappett, Chief Development Officer of 42 North Dental share their thoughts and strategies on: Doctor recruitment in 2026 Acquisition realities & strategies  Strategic growth initiatives Learn how the recruitment & acquisition teams work together at 42 North Dental.  You can learn more about 42 North Dental: https://www.42northdental.com/ If you are a dental student or dentist looking for a change, contact Priyanki: https://www.linkedin.com/in/priyanki/ Selling your practice or small group? Contact Greg: https://www.linkedin.com/in/greg-wappett/

Welcome to the third episode of Group Dentistry Now & Black Talon Security's Dental Cyber Watch Live. As dental groups rush to adopt artificial intelligence, many are spending on tools no one uses and feeding patient data into platforms no one controls. The result is wasted budget, hidden liability, and growing security exposure. In this episode of Dental Cyber Watch Live, Bill Neumann (CEO, Group Dentistry Now) sat down with Gary Salman (Co-founder and CEO, Black Talon Security) and Matthew McGaw (founder, DSO Compass; co-founder, Relay) to unpack the promise and peril of AI in dentistry. The clear message for DSOs of every size: AI is transformative, but only when paired with governance, training, and due diligence. Here are the key takeaways. Shadow AI: The Risk You Can't See Shadow AI is the unmonitored use of large language models — ChatGPT, Gemini, Claude — by employees without policy, oversight, or controls. Staff turn to these tools to work faster. The problem is that no one is watching what data goes in. Salman described the scope at a recent DSO event with roughly 20 leaders, representing practices from 10 to 200-plus locations. Most reported a mix of LLMs already in use across their teams. Few had standard operating procedures governing what could be entered. Fewer still had any technology to monitor that activity. The exposure is real. Information uploaded to a free model may be anonymized, but it can resurface when others ask similar questions. "When the product's free, you're the product. They're not doing you a favor." — Gary Salman, Black Talon Security For an organization handling protected health information, that is a compliance event waiting to happen. The fix doesn't require shutting AI down — it requires structure: enable privacy settings so platforms don't train on your data, write SOPs that define what can and cannot be entered, and train staff on why it matters. The AI Graveyard: Paying for Tools No One Uses The "AI graveyard" is where promising technology goes to die. It's the software a DSO bought with enthusiasm, then abandoned because of poor implementation, failed training, low adoption, or clunky integration — while the subscription keeps billing. McGaw pointed to two familiar culprits: "shiny object syndrome" and the "Hawaiian shirt guy effect," where a charismatic salesperson wins the room and the product never fits the problem. Neumann offered a grounded example. Some automations at Group Dentistry Now worked well. Others proved clunky and were better handled manually. A buried tool isn't just a wasted subscription. It drains training hours, erodes staff confidence in future rollouts, and makes the next investment harder to champion. The escape route is unglamorous but reliable: plan, implement, and train before you scale. Roll out to a small group, confirm adoption, refine the workflow, then expand. Design Backward, Build Forward The smartest framing of the conversation came from a concept Salman credited to Andy Farina of Destination DSO: design backward, build forward. Understand the problem you're solving first, then align products to it — never the reverse. Most purchasing runs backward. A leader sees an exciting tool, then invents a reason to need it. McGaw captured the trap: "Sometimes the problem that they think they have to solve isn't always the problem that is really the problem." Salman's advice for separating substance from hype was blunt: "Stay away from the shiny penny and buy the gold." Before any AI purchase, leaders should define the problem, set clear criteria for success, evaluate fit against those criteria, and only then buy. Vendor Due Diligence — and Who's Really Liable Many DSO leaders misunderstand a critical point: under HIPAA, breach liability sits with the healthcare entity — the DSO — not the software or technology provider. Assuming the vendor carries that risk is a dangerous shortcut. That makes cyber due diligence non-negotiable. Before signing with any AI vendor, ask: How do they access, store, and share data? Who, specifically, has access to it? What security measures protect it? Salman's larger point: security should be the first question in any technology evaluation, not the last. Too often it's raised only after the contract is signed and the data is already flowing. Building AI Securely The throughline of the discussion was AI governance, risk, and compliance treated as a foundation, not an afterthought. For organizations handling patient data, that distinction separates innovation from exposure. Leaders should expect real safeguards from any tool touching PHI: scrubbing confidential data like dates of birth, Social Security numbers, and patient health information on upload; annotating sources so answers can be traced; flagging possible hallucinations; and hashing files to protect their integrity. Pair those safeguards with disciplined implementation, and today's investment doesn't become tomorrow's graveyard occupant. Protecting What You've Built AI is a genuine opportunity for DSOs willing to pair ambition with discipline. The risk isn't the technology — it's deploying it without control. Three steps to start now: Audit current AI usage to learn which tools your team uses and what data flows into them. Establish AI governance and SOPs before the next tool goes live. Make vendor security due diligence standard, with security as the opening question. Is your DSO adopting AI faster than it can secure it? Get these fundamentals in place, and AI stops being a liability waiting to surface — and becomes the advantage it promised to be for your practice and your patients. Get the MAX Surgical Specialty Management Case Study: https://dso.pub/4v8OwfP  

We are about halfway through 2026 already. In this DSO Declassified, Bill Neumann runs through what to expect at the upcoming ADSO Summit where GDN will host the Emerging Dental Groups to Watch awards. Bill also looks back at the events that have already happened this year and what the rest of year has instore for the DSO and dental group industry. Takeaways include: The Emerging Dental Groups to Watch awards at the ADSO The rise of the intimate, invite-only DSO events What to expect for the rest of the year To learn about all of the important DSO events in the industry make sure you visit: https://www.groupdentistrynow.com/events/list/  

The Co-Founders of Pearl Street Dental Partners, David Meese, CEO & Dr. Robby Jennings, Chief Clinical Officer discuss: Their 27-year partnership  Choosing culturally aligned partners Their deep strategic partnership with Ivoclar Much more To learn more about Pearl Street Dental Partners visit https://www.pearlstreetdentalpartners.com/ Thank you to Ivoclar for sponsoring this podcast. To learn more about Ivoclar Learning Pathways visit: https://dso.pub/4dD237R Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

Andrew Smith, CEO of the Association of Dental Support Organizations rejoins the show to share: What to expect at the 15th annual ADSO Summit The Emerging Dental Groups to Watch awards & panel Updates on the ADSO's accomplishments this year DSOs and dental group practices can save 20% by using code DISC20GDNMEM. Visit https://dso.pub/ADSORegister26 The 15th annual ADSO Summit takes place in Chicago at the Hyatt Regency on June 15th - June 18th. 

Aaron Pugh & Scott Johnson from Together Media discuss Smile Together's unique hosted buyer event with one-to-one meetings & much more. The two share:  What makes Smile Together unique & what to expect Event details: October 1-3 in Las Vegas Special benefits for GDN's audience:  code GDN26 DSOs, emerging dental groups and solo practices can register at https://www.smiletogetherlive.com/ . Up to $600 flight reimbursement, up to 3 nights hotel covered, additional perks and if you use code GDN26 you receive and additional $500 benefit.  You can also connect with Scott Johnson on LinkedIn: https://www.linkedin.com/in/scott-johnson-54ba923/ or Aaron Pugh: https://www.linkedin.com/in/aaron-pugh-705b65/ .   

Brian Colao, Member & Director of the Dental Service Organizations for Dykema joins the show to share details about the 13th annual Dykema DSO Conference that you won't learn about anywhere else. Brian shares: The current state of the industry What to expect at the Dykema conference  Save $250 with code GDN26 Don't wait. Register now at https://dso.pub/Dykema26  The 2026 Dykema DSO conference takes place in Aurora, CO at the Denver Gaylord Rockies, July 15 - 17. 

Paul Keel, CEO of Envista with his over 20 years of experience in the dental industry discusses: Digitization transforming dentistry The growth of DSOs and dental groups Despite short-term volatility dentistry remains strong To learn more about Envista visit: https://envistaco.com/en To learn more about Envista's portfolio visit: https://envistaco.com/en/businesses  

Danny Abraham, CEO & Founder of Orca Dental AI & CephX joins the show and discusses: AI revolutionizing ortho diagnostics & workflow AI will become standard of care in orthodontics ROI from efficiency, outcomes & legal protection To learn more about CephX visit: https://cephx.com/ To contact Danny you can email him here: danny@cephx.com      

Pete Swenson, CEO, Dr. Alan Law, Chief Clinical Officer, Specialty & Dr. Christopher Steele, Chief Clinical Officer, General Practice share Park Dental Partners story. Key takeaways include: timeline: from two dentists to NASDAQ doctor ownership & governance long-term strategy  Make sure to watch the video podcast version of this episode. Where we visit several Park Dental practices and sit down for an interview in their resource group office.  To learn more visit https://parkdentalpartners.com/

In the special episode Jane Levy, CEO of PlanForward interviews Sarah Friar, CFO of OpenAI. Jane then joins Phil Toh, President of The Smilist & Ron Kerensky, CIO of SGA Dental Partners to discuss: The rapid evolution of AI in healthcare & dentistry HIPAA compliance and data security Job roles evolving vs. disappearing To learn more about PlanForward and their membership platform visit: https://www.planforward.io/ you can also email Jane Levy at jlevy@planforward.io To learn more about The Smilist visit: https://thesmilist.com/ or connect with Phil Toh at phil@thesmilist.com  To find out more about SGA Dental Partners visit: https://sgadental.com/ or reach out to Ron Kerensky at rkerensky@sgadental.com  To stay up to date on OpenAI visit: https://openai.com/ or you can follow Sarah Friar on LinkedIn here: https://www.linkedin.com/in/sarah-friar/  

Welcome to The Group Dentistry Now Show: The Voice of the DSO Industry! Katelyn Short, DSO Manager at Essential Dental Systems & Shawna Greer, RDH of The Try RDH explore: Hygiene workflow Reduce scaling time with TurboCR Standardization across multiple locations To learn more about Essential Dental Systems and TurboCR  visit: https://www.edsdental.com/ and https://edsdental.com/Turbo-CR/index.html If you would like to connect with Katelyn Short you can email her at KShort@edsdental.com . If you have questions or would like to connect with Shawna Greer, RDH you can email her at TheTryRDH@gmail.com or follow her on Instagram at https://www.instagram.com/thetryrdh/ . Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

Welcome to the second episode of Group Dentistry Now & Black Talon Security's Dental Cyber Watch Live. As cyber threats evolve from basic extortion to destructive warfare, Dental Service Organizations face an entirely new landscape of risk. In episode two of Dental Cyber Watch Live, Gary Salman (CEO, Black Talon Security), Brian Colao (Director of Dykema's DSO Industry Group), Michael Friguletto (CEO, Beacon Oral Specialists), and Bill Neumann (CEO, Group Dentistry Now) unpack recent high-profile breaches and discuss how DSOs must adapt. The clear message for dental groups of all sizes: annual security checks are no longer enough.  

Dr. Victoria Yu, CEO of Elite Dental Partners, and Andy Steuerman, VP of Golub Capital reveal how they're disrupting the dental industry with EliteVantage - a groundbreaking program that offers dentists 51% ownership without writing a check. We explore: The evolution of DSOs The challenges facing new graduates drowning in debt Creating a modern path to equity & practice ownership To learn more about Elite Dental Partners & the EliteVantage program visit: https://www.elitedentalpartners.com/ Thank you to Reach for sponsoring this podcast. For all your virtual assistant needs visit https://www.getreach.co/

Heather Trombley, President & COO of DentalEZ, Jinesh Patel, Cofounder & CEO of UpTime Health and Dr. Scott Kalniz, CEO of Kalniz Consulting discuss: Shift from large capital purchases to predictable monthly subscriptions Smart connected equipment = predictive maintenance DentalEZ, Uptime Health & Darby partnership Much more To learn more about TotalOP visit https://dentalez.com/ & click on the TotalOp link.  To learn more about Uptime Health visit https://www.uptimehealth.com/ Connect with Dr. Scott Kalniz on LinkedIn - https://www.linkedin.com/in/scott-kalniz/  

Dr. Sunny Pahuja, Founder of the Dental Investment Group & Lifetime Smiles shares his knowledge and discusses: Investments & Operational Solutions Clinical Efficiency Tools like the Isolite System Tips for Young Clinicians & Seasoned Doctors The Dental Investment Group  To learn more about the Isolite system visit - https://www.zyris.com/isolite-systems/  To join 26K+ dentists in the Dental Investment Group visit - https://www.facebook.com/groups/dentalinvestmentgroup/    

Joe Lynch, Head of Go to Market at Dandy & Dalton Albertin, Director of Marketing & Business Development at Ladd Dental Group share their thoughts on: change management: analog to digital clinician-led digital transformation technology = retention, recruiting & efficiency To learn more about the world's largest digital dental lab, Dandy visit https://www.meetdandy.com/ To learn more about Ladd Dental Group visit https://ladddental.com/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.  

Dr. Christina Blacher, Founder of Christina Blacher Consulting & Angela Severance, RDA, Training & Education Manager for DSOs at Ivoclar discuss: Education as a strategy not an event Standardizing treatment planning & materials Digital workflow integration Clear aligner therapy focused on function & oral health Access Ivoclar's Learning Pathways: free on-demand webinar series for DSOs - https://dso.pub/4jtCvNj Email Angela Severance, RDA: angela.severance@ivoclar.com LinkedIn: https://www.linkedin.com/in/angela-severance/ To learn more about Dr. Christina Blacher or to contact her you can visit her website: https://www.drchristinablacher.com/ LinkedIn: https://www.linkedin.com/in/christinadean/  Instagram: https://www.instagram.com/queenofinvisalign/  

Mostafa Khairzada, VP of Innovations & Product Development at PDS Health and Dustin Johnson, Co-Founder & CTO of SOTA Cloud discuss their recent partnership. They share thoughts on: Changing imaging software The importance of interoperability & integration Clinical workflow & user experience To learn more & schedule a demo visit https://www.sotacloud.com/ and click the Get a Demo button on the top right.  You can also connect with Dustin Johnson on Linkedin - https://www.linkedin.com/in/johnson-dustin/  To learn more about PDS Health visit https://www.pdshealth.com/ Connect with Mostafa Khairzada on Linkedin https://www.linkedin.com/in/innovateit/

Tony Seymour, President, Tate Roark, VP of Dental Enterprise & Amy Mendoza, Chief Marketing Officer of Alphaeon Patient Financing share: What is most important to patients when financing What is the #1 healthcare service patients will finance? % of patients that have delayed dental care due to cost More results & data points from survey To learn more please visit https://www.myalphaeoncredit.com/ or https://alphaeon.com/  You can also reach Tate Roark at tate.roark@alphaeon.com or find him on Linkedin at https://www.linkedin.com/in/tate-roark-51358331/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

Dr. Lincoln Harris, Founder and CEO of Ripe Global, shares his remarkable journey from practicing in remote Australia to revolutionizing dental education for DSOs across America. He discusses: Aviation principles & simulation technology Performance-based learning Measuring educational success & EBITDA growth To learn more visit https://www.ripeglobal.com/ You can also reach out to Dr. Roshan Parikh at roshan.parikh@ripeglobal.com , Dr. Lincoln Harris at lincoln.harris@ripeglobal.com or Kim Toovey at kim.toovey@ripeglobal.com Don't miss part two of this conversation featuring chief clinical officers sharing their real-world training results. Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.      

Welcome to the first episode of Group Dentistry Now & Black Talon Security's Dental Cyber Watch Live.  As cybersecurity incidents rise in frequency and complexity, the burden of defense has shifted from the server room to the boardroom. In this first video episode, Gary Salman (CEO, Black Talon Security), Shawn Manis (CIO, Chord Specialty Dental Partners), and Bill Neumann (CEO, Group Dentistry Now) discuss why executive accountability is the defining theme for DSOs of all sizes in 2026. The trio discusses: The Accountability Inflection Point Breaking Down Silos Cyber Risk Rating Proactive vs. Reactive  To learn more visit https://www.blacktalonsecurity.com/     

Dr. Nyree Whitley, Chief Clinical Officer at mydentist & Dr. Gordon Barfield, Senior Clinical Manager at Overjet discuss: What a clinician-first diagnostic strategy looks like The dental regulatory & clinical environment in the UK Advice for clinical leaders evaluating AI in dentistry Much more To learn more about Overjet AI you can visit https://www.overjet.com/ and book a demo or connect with Dr. Barfield on Linkedin - https://www.linkedin.com/in/gordon-barfield-dds-ms-676a9516/ To learn more about mydentist you can visit https://www.mydentist.co.uk/ or connect with Dr. Whitley on Linkedin - https://www.linkedin.com/in/nyree-whitley-2a85b85a/  Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.  

Nina Lewis, Vice President of RCM at Zimworks & SupportDDS joins the show to discuss: RCM & its impact on cash flow Leveraging tech & human capital KPIs to measure for healthy RCM To learn more, email Nina here - nina@supportdds.com or book a discovery call here - https://supportdds.com/book-discovery-call/

This is a must episode for clinical directors, dentists, dental assistants and hygienists. Walter Parra, VP of Marketing & Sales at Microcopy shares his thoughts: The Evolution of Single Patient Use (SPU) Products Quality and Customer Service as Differentiators Understanding the Needs of Group Practices To learn more visit https://microcopydental.com or contact Walter Parra at walter.parra@microcopydental.com 

Dr. Aman Kaur, Founder & President of Women in DSO & Dr. Greg White, CEO of Pepperpointe Partnerships discuss: Empower & Grow - March 5-7 Rise & Lead Program Upcoming Global Summits Much More Save 20% by using code GDN26 on registration here - https://dso.pub/WDSO26 To learn more about Women in DSO visit - https://womenindso.org/    

Dr. Aman Kaur, Founder & President of Women in DSO & Dr. Greg White, CEO of Pepperpointe Partnerships discuss: Empower & Grow - March 5-7 Rise & Lead Program Upcoming Global Summits Much More Save 20% by using code GDN26 on registration here - https://dso.pub/WDSO26 To learn more about Women in DSO visit - https://womenindso.org/    

We head north of the border to talk with Jeff Leger, CEO of 123Dentist. Jeff shares his thoughts on: The Importance of Culture Acquisitions and Same-Store Growth Leveraging Technology Much More To learn more about 123Dentist visit https://www.123dentist.com/

AJ Peak, Founder of Peak Dental Services and CEO of Health Wealth Capital joins the show and discusses: His Journey Scaling Peak Dental  Understanding Sale-leasebacks Leverage RE to Unlock Capital, Fund Growth & Maximize Valuations.  To learn more visit - https://www.healthwealth.capital/ To contact AJ Peak directly you can email him at aj@healthwealth.capital  

Dr. Sameer Puri, Chief Clinical Officer of Imagen Dental Partners joins the GDN Show. He discusses: The Rise of Imagen Dental Partners Piloting, Evaluating & Implementing Diagnostic AI The Future of Technology & AI in Dentistry Thank you to Overjet AI for sponsoring this episode. To learn more about Overjet visit - https://www.overjet.com/ or schedule a demo here - https://dso.pub/OverjetDemo To learn more about Imagen Dental Partners visit https://www.imagendentalpartners.com/ You can also reach out to Dr. Puri for more information on both Overjet AI & Imagen Dental Partners here - spuri@imagendentalpartners.com     

Dr. Matthew Miller, Associate Professor, Department of Restorative Sciences, UNC Adams School of Dentistry joins the GDN Show. Dr. Miller takes us through the evolution of dental bonding agents and highlights today's innovations. He discusses: history of bonding agents simplicity, strength & universal use technique & education much more To contact Dr. Matthew Miller: Email: Matthew.Miller@unc.edu Learn more about OptiBond Universal 360: Visit https://www.kerrdental.com/en-us or go to https://dso.pub/360.

Kim Larson shares her thoughts with Bill Neumann in this end of year DSO industry discussion. Topics include: Top articles, trends & podcasts of the year on GDN Emerging Dental Groups to Watch award update GDN's new Insider Access Event deep dive Much more  Thank you to all of our loyal emerging dental group & DSO viewers, listeners and readers. A big thank you to our advertisers and our editorial board. Happy 2026. 

Dr. Mark Sivers, Partner of Aligned Dental, Callie Elmore, the Executive Director of the AADGP, and Dan Redifer, CEO of Lavender Dental Group discuss: The February 4-6 AADGP event in Austin, TX Lavender Dental Group's story Doubling down on collaboration & networking Use code gdnow26 save 25% at https://www.aadgp.org/aadgp2026/ Learn more about the AADGP here - https://www.aadgp.org/ Learn about Lavender Dental Group here - https://www.lavenderdental.com/    

Jonathan Gegerson, a dental industry veteran and three-time cancer survivor joins the show. Prepare to be inspired as Jonathan shares his journey which includes: His diagnosis & treatment Healing & family connection Establishing a retreat for survivors Please support Jonathan by purchasing his book, Perspective-C. The proceeds from this book go to establishing a retreat for cancer survivors and their families. You can buy Perspective-C on Amazon here - https://dso.pub/PerspectiveC      

Daniel Barsotti, Director of Special Markets (DSO) joins the GDN show. He shares his thoughts on: The Importance of Change Management Creating a Supportive Culture Data-Driven Decision Making To learn more about MaxAssist & schedule a demo visit https://maxassist.com/ You can email Daniel Barsotti here - daniel.barsotti@maxassist.com  You can also find Daniel on LinkedIn here - https://www.linkedin.com/in/daniel-barsotti/ If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

Marissa Buess, National Prevention & Care Sales Specialist at Ivoclar, Andrea Edelen, Director of Hygiene & Clinical Support at Mortenson Dental Partners and Jerin Murray, Director of Hygiene at Interdent discuss: The journey from clinical hygiene to leadership roles Mentorship and support for hygienists The importance of partnerships in the DSO industry To learn more about Ivoclar and their group dentistry program you can reach out to Marissa Buess - Marissa.Buess@externals.ivoclar.com To learn more about Cervitec Plus visit - https://www.ivoclar.com/en_us/shop/search/products?text=cervatec You can connect with Andrea Edelen - andrea.edelen@mdpweb.net or learn more about Mortenson Dental Partners - https://mortensondentalpartners.com/ You can connect with Jerin Murray - murrayj@interdent.com or to learn more about Interdent - https://www.interdent.com/    

The Emerging Dental Groups to Watch awards presented by Kim Larson, Co-Founder & COO of Group Dentistry Now. Kim Larson provides insight into the winners before they accept their dental group's award. Each winner provides insights into their success during this live award ceremony in Salt Lake City. The 2025 Emerging Dental Groups to Watch winners include: Mike Baird, CEO of Accelerate Dental Mark Censoprano, CEO of MAX Surgical Specialty Management Dr. Jason Mann, Chief Dental Officer & Co-Founder & Phil Cassis, Co-Founder & CEO and the team from Providence Dental Partners Dr. Viren Patel, Founder & CEO and Jacquelyn Vasquez, President of Operations of Smile Obsession Dental Dr. Brad Hughes, Founder & CEO and his team from Vision Dental Partners Dr. Sean Tomalty, CEO & Founder of EKOS Dental Group (audio only)  To read more about the 2025 Emerging Dental Groups to Watch winners read the full article - https://www.groupdentistrynow.com/dso-group-blog/emerging-dental-groups-25/

This is the audio version of the article which is featured on Group Dentistry Now's website. Andrea is President of Breaking Glass Inc., an HR Consulting Firm, a seasoned HR executive with over 30 years in various industries driving culture and engagements strategies. Andrea is the former Chief People Officer for Guardian Dentistry Partners (GDP) where she built the HR strategy and infrastructure during their rapid growth.

Brad Pingle, Vice President of Sales & Marketing at Bien Air discusses: the transition from air-driven to electric handpieces in the U.S. market the impact of dental schools  standardization & streamlining  To learn more visit https://dental.bienair.com/en_us/  or visit https://bienairacademy.com/ You can also reach Brad Pingle at brad.pingle@bienair.com  Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.    

This panel discusses dental operations and leveraging AI to assist with RCM. Nicole Collard, Technology Operations Mgr. at Tend, Dr. Greg Wu, Owner of Emerson Dental, Troy Andrews, Product Mgr. at DentalxChange & Dan Feimster, VP of Product Mgt. at DentalxChange share their thoughts on: AI as a game changer for efficiency The importance of data interpretation Embracing change with confidence To learn more, you can visit https://www.dentalxchange.com/ You can connect with Dan Feimster on Linkedin - https://www.linkedin.com/in/dfeimster/ or Troy Andrews on Linkedin - https://www.linkedin.com/in/troy-andrews-a55ba2bb/ To learn more about Tend visit - https://www.hellotend.com/ You can connect with Nicole Collard on Linkedin - https://www.linkedin.com/in/nicolecollard1993/ Connect with Dr. Greg Wu, Owner at Emerson Dental here - https://www.linkedin.com/in/gregory-wu-7708211/    

Ranked the #1 DSO Podcast! Welcome to The Group Dentistry Now Show: The Voice of the DSO Industry!

Dr. Miles Beckett, CEO of Flossy & Dr. Summer Kassmel, Owner of Castle Peak & Avon Dental have a lively discussion on: The current state of AI in dentistry Empowering staff through automation Patient engagement = patient satisfaction To learn more about Flossy visit https://www.flossy.com/ Meet Fiona, your friendly AI dental receptionist - https://www.flossy.com/fiona-call-an-agent You can find Dr. Miles Beckett on LinkedIn -  https://www.linkedin.com/in/miles-beckett-578b755/ You can also connect with Dr. Summer Kassmel on LinkedIn - https://www.linkedin.com/in/dr-summer-kassmel-8936a62bb/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.    

Steve Wright, CEO of Bright Direction Dental shares his story and thoughts on: What clinical autonomy really means. The role of education & training in recruitment & retention. Organic growth & technology. Find out more about Bright Direction Dental here - https://www.brightdirectiondental.com/ You can connect with Steve Wright on LinkedIn at https://www.linkedin.com/in/stevenjwright2/ Sponsored by Garfield Refining. If you would like to learn more about dental scrap refining programs for DSOs & dental group practices, please visit - https://www.garfieldrefining.com/industries/dso/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

Cory Pinegar, CEO of Reach shares his thoughts on: The importance of call management. Leveraging virtual assistants for efficiency. Balancing technology & human touch. Find out more about Reach at https://www.getreach.co/ You can also contact Cory at Cory@GetReach.com or on LinkedIn at https://www.linkedin.com/in/cory-pinegar/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube. #DSO #dental #virtualassistants      

Josh Wagner, Co-Founder and Managing Partner of InRevenue Capital and Chief Revenue Officer at PeerLogic shares his insights on: Optimizing patient communication Overcoming technology & AI overload  Setting standards & processes To learn more about Peerlogic visit https://www.peerlogic.com/ To schedule a demo visit https://dso.pub/PeerlogicDemo You can also connect with Josh Wagner on Linkedin - https://www.linkedin.com/in/joshwagneraz/  Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

Regular guest, Andrew Smith, CEO of the Association of Dental Support Organizations (ADSO) returns to the show to discuss: The Next Level mid-market conference Licensure portability Organized dentistry The Next Level Mid-Market Conference will be held at the Manchester Grand Hyatt San Diego on November 5th-7th. To register or learn more visit - https://dso.pub/ADSONL25  You can learn more about what the ADSO does here - https://www.theadso.org/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

Dr. Scott Barton, Lead Dentist at Whispering Oaks Family Dental, part of Heartland Dental & Rob Brenneise, Chief Growth Officer of Glidewell discuss: The latest in in-office milling Success with education & training Same-day dentistry strategies To learn more about Glidewell's FastMill I.O visit - https://dso.pub/IO You can also visit https://glidewelldental.com/ to learn more about Glidewell's other solutions & explore their abundance of educational opportunities.  To reach Dr. Scott Barton you can find him on Linkedin - https://www.linkedin.com/in/scott-barton-24b6818/ or you can also reach him at 210.416.8672

Dr. Bob Waugh, Clinical Director, Fixed Appliances of Smile Doctors, Arlen Hurt, Chief Clinical Officer of Specialty Appliances & Tim Jackson, COO of Specialty Appliances join the show. The trio discusses:  Lab partnerships Quality over cost Clinical support & training To learn more about Specialty Appliances visit - https://specialtyappliances.com/ To learn more about Smile Doctors visit - https://smiledoctors.com/ Contact Information: Dr. Bob Waugh: robert.waugh@smiledoctors.com Arlen Hurt: arlen.hurt@specialtyappliances.com Tim Jackson: tim.jackson@specialtyappliances.com Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

Unlocking Value: The Power of Sale Leasebacks in Dental Real Estate. Don Bingham III, Co-founder & Managing Partner of CrownPoint Partners joins the show to discuss: What a sale leaseback is and how it works The benefits of separating real estate from practice assets during M&A transactions Strategies for funding de novo practices through sale leasebacks Common mistakes to avoid in real estate transactions To learn more visit https://crownpoint.co/  You can connect with Don Bingham on Linkedin  https://www.linkedin.com/in/donbinghamiii/ or email him at don@crownpoint.co Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.    

Our latest episode featuring two incredible guests, Shannon Pace Brinker, CDA, Founder & CEO of Chairside Assisting & Angela Severance, Training & Education Mgr. for DSOs of Ivoclar. They bring a wealth of knowledge and experience in the dental assisting and education space. We had a fantastic discussion about the challenges and opportunities in clear aligner therapy.  Here are three key takeaways that stood out: The Importance of Consistent Training Understanding Materials and Techniques Navigating Insurance and Documentation To learn more about clear aligner therapy education and how Ivoclar can assist your DSO with education and better patient outcomes reach out to Angela Severance at Angela.Severance@ivoclar.com You can learn more about Shannon and Chairside Assisting at https://www.chairsideassisting.com/    

In this 'On the Road' episode of the GDN Show, we sit down with Michael Couch, Director of Marketing: Dental Solutions from Midmark & Kate Reinert, LDA, Clinical Efficiency Consultant from Zirc. In Versailles, OH at Midmark's Experience Center we discuss: Evidence-based practice design Clinical flow & patient journey Standardizing inventory management To learn more visit https://www.midmark.com/dental To visit Midmark's Experience Center https://www.midmark.com/dental/design-center/the-midmark-experience You can find Michael Couch on Linkedin - https://www.linkedin.com/in/michael-couch-76789412/ To learn more about Zirc you can visit - https://zirc.com/ If you would like to get organized, boost productivity & simplify your workflow, schedule a demo here - https://zirc.com/pages/color-method You can find Kate Reinert on Linkedin - https://www.linkedin.com/in/kate-reinert-lda-0b3246a8/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.