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Willkommen zum letzten AI und Automation Update des Jahres, kurz vor Weihnachten! Die letzten Wochen waren super stressig, aber ich freue mich, heute mit Thomas über die rasanten Entwicklungen in der KI zu sprechen. Dieses Jahr war echt der Wahnsinn und wir blicken heute noch einmal zurück und geben einen Ausblick auf das, was uns erwartet. Ein großes Thema, das wir direkt zu Beginn ansprechen, ist die Frage, ob der KI-Hype vorbei ist. Meine These: Ja, er ist vorbei! Wir sprechen nicht mehr über Hype, sondern über Industrialisierung. KI wird jetzt wirklich genutzt und findet überall Anwendung, vom privaten Bereich bis hin zu Banken und Shops. Es geht nicht mehr um das Staunen, sondern um Effizienz und Produktivität. Wir sprechen auch über die Regulierung durch den EU AI Act, der dieses Jahr gestartet ist. Das ist nicht nur eine neue Regelung, sondern beinhaltet auch eine Schulungspflicht für Mitarbeiter, die KI nutzen. Es ist wichtig, die Funktionsweise, ethische Grundlagen und Risiken zu verstehen – Stichwort Prompt Injection! Gleichzeitig fragen wir uns, wie sich die Regulierung weiterentwickelt und ob sie Innovationen hemmt. In der Versicherungswelt sehen wir, dass das Schadensmanagement die "Low Hanging Fruit" ist, wenn es um KI-Anwendungen geht. Viele Versicherer nutzen KI hier bereits, um unstrukturierte Daten zu verarbeiten und Prozesse zu optimieren. Aber es gibt noch so viel mehr Potenzial in anderen Bereichen, und ich frage mich, warum die Branche nicht mutiger ist, diese zu erkunden. Ein zentrales Thema für das kommende Jahr ist meiner Meinung nach die "Agentic AI". Wir sind vom einfachen Chat über komplexe Prompts hin zu KI-Agenten gekommen, die selbstständig Aufgaben zerlegen, Pläne erstellen und mit uns in Dialog treten können. Das wird unsere Arbeitsweise grundlegend verändern, und ich gebe ein Beispiel aus der Softwareentwicklung, um das greifbar zu machen. Zuletzt diskutieren wir, dass viele Herausforderungen, die wir jetzt mit KI erleben – wie das Thema Mindset, Experimentierfreude und das schnelle Anpassen an neue Technologien – gar nicht so neu sind. Sie erinnern an frühere Trends wie Agilität oder Design Thinking, aber die Geschwindigkeit und die technologische Komplexität sind diesmal viel höher. Links in dieser Ausgabe Zur Homepage von Jonas Piela Zum LinkedIn-Profil von Jonas Piela Zum LinkedIn-Profil von Thomas Fröhlich Whitepaper: KI verantwortungsvoll einsetzen Das Einzige, was riskanter ist als KI, ist sie zu ignorieren. Ladet euch jetzt das Whitepaper von Thoughtworks herunter und setzt KI verantwortungsvoll ein.
The 'age of intent' is a phrase that's been around for a number of years. However, with the rise of AI agents in 2025 it has the potential to become a key trend for 2026. It describes a new way of thinking about digital interaction in which the gap between human intention and output are reduced even further through AI assistance. Thoughtworks' APAC CTO Sarah Taraporewalla has been exploring the age of intent in recent months; she's written a series of blog posts that tackle what this new phase of digital interaction means for businesses and how they can prepare themselves. On the latest episode of the Technology Podcast, Sarah joins host Lilly Ryan to discuss the concept the age of intent and its implications for the future of digital experiences. Read Sara Taraporewalla's series on the age of intent: The interface is dead. Time for the age of intent: https://www.thoughtworks.com/insights/blog/generative-ai/the-interface-is-dead-time-for-the-age-of-intent From prototype to transformation: https://www.thoughtworks.com/insights/blog/generative-ai/the-age-of-intent-from-prototype-to-transformation What it takes to become an intent-ready organization: https://www.thoughtworks.com/insights/blog/generative-ai/the-age-of-intent-from-prototype-to-transformation Rethinking value in the AI economy: https://www.thoughtworks.com/insights/blog/generative-ai/the-age-of-intent-rethinking-value-in-AI-economy
While the transition from academia to industry can be brutal for data scientists, academics don't show up in industry empty-handed. They bring powerful transferable skills that many industry-trained data scientists never develop.In this Value Boost episode, Dr. Sayli Javadekar joins Dr. Genevieve Hayes to flip the script on their previous conversation, exploring the valuable skills that academic-trained data scientists bring to industry and how any data scientist can develop these same strengths.You'll learn:The most valuable skills academics bring to industry [01:30]Why the experimental mindset matters so much [03:43]The hidden benefit of extended research projects [04:54]How mentorship can work both ways for mutual benefit [07:06]Guest BioDr Sayli Javadekar is a data scientist at Thoughtworks, with experience at the World Bank and UNAIDS. Before this, she was an Assistant Professor at the University of Bath and holds a PhD in Econometrics from the University of Geneva.LinksConnect with Sayli on LinkedInConnect with Genevieve on LinkedInBe among the first to hear about the release of each new podcast episode by signing up HERE
In dieser Folge spreche ich mit Percy Wippler, IT-Leiter bei der IDEAL Versicherung, über die Zukunft digitaler Versicherungsdienstleistungen. Wir beleuchten dabei insbesondere die Frage nach dem Mehrwert nativer Apps im Vergleich zu Webanwendungen, speziell im oft etwas vernachlässigten Bereich der Lebensversicherung. Percy gibt einen kurzen Einblick in die IDEAL Versicherung: ein 112 Jahre altes, mittelständisches Unternehmen mit rund 300 Mitarbeitern, das hauptsächlich im Bereich Lebensversicherungen tätig ist. Er selbst ist seit 1995 im Unternehmen und treibt seitdem die Digitalisierung voran – ein wahrer Veteran in der Branche! 5 Highlights der Folge: Native Apps vs. Webanwendungen: Percy argumentiert überzeugend, dass für viele Versicherungen, besonders im Bereich Lebensversicherungen, native Apps keinen echten Mehrwert bieten. Webanwendungen sind flexibler, kostengünstiger in der Entwicklung und Wartung und für den Kunden oft bequemer zugänglich (kein Download nötig). KI als verbesserte Suchmaschine: Percy sieht den größten Nutzen von KI aktuell in der verbesserten Suchfunktion. Statt nach exakten Stichworten zu suchen, kann der Kunde seine Bedürfnisse in natürlicher Sprache formulieren, und die KI liefert die passende Antwort. Das gilt für Bilderzeugung, Videoerstellung und andere Bereiche – eine verbesserte Kommunikation ist der Schlüssel. Lebensversicherungen und digitale Angebote: Die geringe Interaktion mit Lebensversicherungsverträgen im Vergleich zu anderen Versicherungen macht die Entwicklung umfangreicher Apps oft unwirtschaftlich. Gelegentliche Touchpoints wie Adressänderungen oder Rückkaufswertberechnungen lassen sich effizienter über Webanwendungen lösen. Die Lösung der IDEAL Versicherung: Die IDEAL Versicherung hat mit "Mein Universal Life" ein webbasiertes Portal entwickelt, das den Kunden Zugriff auf wichtige Informationen zu ihrem Vertrag gibt. Dieses Portal nutzt moderne Technologien, um eine benutzerfreundliche Erfahrung zu bieten, ohne den Aufwand einer nativen App. Der Fokus liegt darauf, einzelne Services übersichtlich und direkt erreichbar zu gestalten, anstatt ein riesiges, alles umfassendes Portal zu schaffen. Registrierung und Identifizierung: Wir diskutieren die Herausforderungen der Kundenidentifizierung im Online-Bereich und die Notwendigkeit einer Balance zwischen Sicherheit und Benutzerfreundlichkeit. Der Aufwand einer vollständigen Registrierung schreckt viele Kunden ab. Percy beschreibt, wie die IDEAL Versicherung schrittweise Lösungen entwickelt, die den Registrierungsprozess vereinfachen und gleichzeitig die notwendigen Sicherheitsstandards erfüllen. Links in dieser Ausgabe Zur Homepage von Jonas Piela Zum LinkedIn-Profil von Jonas Piela Zum LinkedIn-Profil von Percy Wippler Whitepaper: KI verantwortungsvoll einsetzen Das Einzige, was riskanter ist als KI, ist sie zu ignorieren. Ladet euch jetzt das Whitepaper von Thoughtworks herunter und setzt KI verantwortungsvoll ein.
This year's DORA report focuses on AI-assisted software development. While one of the key themes is just how ubiquitous AI is today in software engineering, that's only part of the picture. In fact, the report outlines many of the challenges the adoption of these technologies are posing and explores the barriers and obstacles that need to be addressed to ensure AI-assistance leads to long-term success. In this episode of the Technology Podcast, host Ken Mugrage is joined by Chris Westerhold — Global Practice Director for Engineering Excellence at Thoughtworks — to discuss this year's DORA report (for which Thoughtworks is a Platinum sponsor). They dive into some of the reports findings, and explore the risks of increasing throughput, the changing demands on software developers, the importance of developer experience and how organizations can go about successfully measuring AI impact. You can find the 2025 DORA report here: https://cloud.google.com/resources/content/2025-dora-ai-assisted-software-development-report Read Chris Westerhold's article on this year's findings: https://www.thoughtworks.com/insights/articles/the-dora-report-2025--a-thoughtworks-perspective
While the transition from academia to industry can be brutal for data scientists, academics don't show up in industry empty-handed. They bring powerful transferable skills that many industry-trained data scientists never develop.In this Value Boost episode, Dr. Sayli Javadekar joins Dr. Genevieve Hayes to flip the script on their previous conversation, exploring the valuable skills that academic-trained data scientists bring to industry and how any data scientist can develop these same strengths.You'll learn:The most valuable skills academics bring to industry [01:30]Why the experimental mindset matters so much [03:43]The hidden benefit of extended research projects [04:54]How mentorship can work both ways for mutual benefit [07:06]Guest BioDr Sayli Javadekar is a data scientist at Thoughtworks, with experience at the World Bank and UNAIDS. Before this, she was an Assistant Professor at the University of Bath and holds a PhD in Econometrics from the University of Geneva.LinksConnect with Sayli on LinkedInConnect with Genevieve on LinkedInBe among the first to hear about the release of each new podcast episode by signing up HERE
In dieser Podcast-Episode spreche ich mit Tobias Vögele, dem Bereichsleiter Personalwesen bei der Signal Iduna, über die tiefgreifenden Auswirkungen von Künstlicher Intelligenz auf die Arbeitswelt und speziell auf das Personalwesen. Es war ein super spannendes Gespräch mit einer erfrischenden Perspektive! Meine Highlights aus der Folge: Der HR-Chef wird Podcaster: Tobias erzählt mir, wie er während der Pandemie, isoliert im Homeoffice, seinen eigenen internen Podcast 'P&V Kompakt' ins Leben gerufen hat, um mit seinen Mitarbeitern in Kontakt zu bleiben. Eine inspirierende Geschichte über innovative Kommunikation! KI in der Praxis bei einem Großversicherer: Wir tauchen ein, wie die Signal Iduna, als Google Cloud Partner, mit internen KI-Lösungen wie dem Chatbot 'Cosy' (jetzt 'Cosy 2.0') Effizienzen hebt – nicht um Menschen zu ersetzen, sondern um den Mitarbeitermangel zu kompensieren. KI als 'Supertool' für Menschen: Tobias erklärt, wie KI menschliche Arbeit aufwertet. Zum Beispiel, wie er Reden für Jubiläen in Minuten vorfertigen lässt, um mehr Zeit für die persönliche Note und den Austausch zu haben. Oder wie ein HR-Chatbot Gehaltsabrechnungen erklärt – ein echter Game Changer für 'Brot-und-Butter'-Aufgaben. Führung 4.0 und strategische Personalplanung: Die Rolle von HR und Führungskräften wandelt sich grundlegend. Es geht um Skill-Management, Coaching und das Aufzeigen von Entwicklungsperspektiven für Mitarbeiter, um den Wandel aktiv zu gestalten und nicht nur zu reagieren. Warum lebenslanges Lernen wichtiger denn je ist: Wir diskutieren, warum Anpassungsfähigkeit und das Erlernen neuer Fähigkeiten – von KI-Anwendung bis zur Fähigkeit, KI-Ergebnisse kritisch zu hinterfragen – für jeden Mitarbeiter entscheidend sind, um in einer sich ständig verändernden Arbeitswelt relevant zu bleiben. Links in dieser Ausgabe Zur Homepage von Jonas Piela Zum LinkedIn-Profil von Jonas Piela Zum LinkedIn-Profil von Tobias Vögele Whitepaper: KI verantwortungsvoll einsetzen Das Einzige, was riskanter ist als KI, ist sie zu ignorieren. Ladet euch jetzt das Whitepaper von Thoughtworks herunter und setzt KI verantwortungsvoll ein.
In this episode of OnBase, host Paul Gibson sits down with Soumyajit Dey for a deep dive into why continuous brand building outperforms one-off campaigns every time, and how ABX becomes truly powerful only when rooted in purpose, consistency, and relevance.Soumyajit shares his journey from early days in experimental digital marketing to leading global campaigns at ThoughtWorks, where he merges brand strategy with buying-group intelligence to drive sustained account growth. He explains why brand versus demand is the wrong debate, why ABX should be an experience, not a tactic, and how companies can orchestrate connected outreach that resonates emotionally and commercially.From the importance of purpose-led storytelling, to measuring brand influence, to navigating AI and evolving buyer behavior, this episode is a masterclass in modern B2B marketing that actually works.Key TakeawaysBrand and demand shouldn't compete, they should connectSoumyajit argues that ABX succeeds when it amplifies a strong brand narrative. Disconnected efforts create drop-off; integrated storytelling builds trust that sustains long-term growth.ABX is an experience, not a pipeline hackEffective ABX expands reach inside accounts, engages the full buying group, and nurtures trust over time. It's a long-term motion, not a magic wand for instant deals.The tech stack makes or breaks digital ABXIntegrating engagement scoring, intent, and outreach into a unified ecosystem creates the intelligence needed for relevance and personalization at scale. At ThoughtWorks, this has driven an 18–23% increase in reach.Purpose-driven brands outperformBuyers, especially millennials and Gen Z, make decisions based on values like transparency, ethics, and inclusion. Purpose creates memorability and long-term loyalty.Sustained brand building warms the ground for ABXWhen a brand shows up consistently through content, social proof, thought leadership, and human storytelling, ABX campaigns land on receptive audiences, not cold inboxes.AI orchestration and buying-group intelligence are the futureAgentic AI, buying-group-level insights, and responsible use of automation will redefine how teams run always-on ABX and brand plays.Quotes“Brand creates receptivity. ABX activates relevance. Together, they expand your circle of influence.”Resource recommendationsPodcasts:B2B Marketing and More with Pam DidnerBooks:ABM is B2B: Why B2B marketing and sales is broken and how to fix it — by Sangram Vajre & Eric SpettAbout the GuestSoumyajit Dey is a digital first marketing and communications leader with 20 plus years of experience at the intersection of marketing, technology and communication. Currently, he serves as the Global Head of Digital Campaign Delivery and AI for marketing Lead at Thoughtworks. He has worked with multiple global tech organizations in various capacity and is equally at home with campaign delivery, execution and executive strategy. Soumyajit is passionate about building future ready functions and teams that blend in creativity, automation and measurable performance.Connect with Soumyajit.
In dieser Folge spreche ich mit Florian Sallmann, Vorstandsvorsitzender der InterRisk Versicherungen, über zukunftsorientierte Unternehmenskultur und den digitalen Wandel in der Versicherungsbranche. Florian teilt seine Erfahrungen und Einblicke in die Kultur der InterRisk, einem Unternehmen der Vienna Insurance Group, mit 150 Mitarbeitern. Wir tauchen tief in die Herausforderungen und Chancen ein, die sich aus dem kulturellen Wandel in einem Unternehmen ergeben, besonders im Kontext der Digitalisierung. Hier sind fünf Highlights aus unserem Gespräch: Die Bedeutung einer positiven Unternehmenskultur: Florian betont, wie wichtig eine offene und wertschätzende Unternehmenskultur ist, um Mitarbeiter zu motivieren und ihren Beitrag zum Unternehmenserfolg sichtbar zu machen. Er erklärt, wie wichtig es ist, die Daseinsberechtigung jedes Mitarbeiters hervorzuheben und ihre Rolle im gesamten Prozess zu verstehen. Umgang mit Ideen und Innovation: Wir diskutieren, wie man mit der Flut an Ideen in einem Unternehmen umgeht, die durch eine offene Kultur entstehen. Florian schildert seinen Ansatz, Ideen wertschätzend zu behandeln, auch wenn sie nicht sofort umgesetzt werden können, und erklärt, wie er ein positives Umfeld schafft, in dem Mitarbeiter ihre Ideen einbringen. Motivation und der "Dealer für Erfolg": Florian teilt seine Sicht auf Mitarbeitermotivation. Er beschreibt seine Herangehensweise, Mitarbeiter zu begeistern und sie zu "Unternehmern" in ihrem Bereich zu machen, indem er frühzeitige Erfolge ermöglicht und eine positive Energie im Team fördert – eine Metapher als "Dealer für Erfolg". Identifikation und Förderung von Talenten: Wir sprechen über die Identifikation und Förderung von Talenten im Unternehmen. Florian betont die Bedeutung von interner Vernetzung und die Bereitschaft, Mitarbeiter in andere Bereiche zu bewegen, um ihr Potenzial voll auszuschöpfen. Der sinnvolle Einsatz digitaler Tools: Florian und ich tauschen uns über den effizienten Einsatz digitaler Tools wie Chat-Systeme aus und diskutieren deren Vor- und Nachteile. Wir betonen die Wichtigkeit, digitale Werkzeuge nicht nur als Ersatz für alte Methoden zu sehen, sondern als Möglichkeiten, die Kommunikation zu verbessern und die Zusammenarbeit zu erleichtern. Dabei spielt die richtige Nutzung und das Vermeiden von Informationsüberlastung eine wichtige Rolle. Links in dieser Ausgabe Zur Homepage von Jonas Piela Zum LinkedIn-Profil von Jonas Piela Zum LinkedIn-Profil von Florian Sallmann #Unternehmenskultur #Tools #ChatSysteme Whitepaper: KI verantwortungsvoll einsetzen Das Einzige, was riskanter ist als KI, ist sie zu ignorieren. Ladet euch jetzt das Whitepaper von Thoughtworks herunter und setzt KI verantwortungsvoll ein.
About David Cohen:David Cohen, FACHE, serves as the Chief Product and Technology Officer at Greenway Health, leading the company's technology and product strategy to drive digital healthcare innovation. Since joining in 2019, he has played a key role in modernizing Greenway's solutions and driving better outcomes for providers and patients. He also serves on the Board of the CommonWell Health Alliance, promoting interoperability across the healthcare ecosystem.Previously, David spent over 13 years at Cerner Corporation in leadership roles spanning Cerner Intelligence, Clinical Solutions, and Innovation. He began his career in technology and consulting with Pfizer and ThoughtWorks. David holds an MBA from The University of Chicago Booth School of Business and a BA in Integrated Science and Mathematics from Northwestern University.Things You'll Learn:Intelligent automation is central to transforming ambulatory healthcare, enabling providers to reduce administrative tasks and allocate more time to patient care.Greenway's “agentic-first architecture” treats AI not as a tool but as the core product, enabling end-to-end workflow automation across the encounter-to-cash spectrum.By working closely with customers and using a “working backwards” approach, Greenway designs solutions that directly address real-world practice challenges.Automation in documentation, chart review, and revenue cycle management enhances efficiency and improves care coordination through platforms like AWS HealthLake.David emphasizes “time compression,” focusing on delivering innovation within months rather than years to meet the urgent needs of healthcare providers.Resources:Connect with and follow David Cohen on LinkedIn.Follow Greenway Health on LinkedIn and visit their website.
Is the UK quietly slipping into the role of a cautious observer while other nations shape the future of AI with greater confidence and intent? In this episode of Tech Talks Daily, I sit down with Rav Hayer, Managing Director at ThoughtWorks and Head of BFSI, to explore why our approach to AI regulation may be slowing progress at a time when momentum matters. We move beyond the headlines of multi-billion pound investment announcements and look at what is really happening on the ground for business leaders trying to innovate in an environment shaped by uncertainty, shifting guidance, and risk aversion. Throughout our conversation, Rav shares his perspective on how this climate is affecting founders, scaleups, and established enterprises alike. We examine why so much British innovation still finds its way overseas, and what that says about ownership, long-term competitiveness, and the confidence gap holding many organisations back. I also ask Rav to compare the UK's position with regions such as Singapore, Brazil, and Saudi Arabia, where proactive regulation is being used to encourage innovation rather than create friction. Together, we unpack the hidden costs of ambiguity, from time lost in legal interpretation to talent being drawn away from building meaningful progress at home. We close the episode on a more human note as Rav reflects on his personal journey, the role his parents played in shaping his work ethic, and the values that continue to guide his leadership today. As the UK weighs protection against progress, should we continue to step carefully, or is it time to show greater conviction and direction in our AI strategy? I would love to hear your thoughts on where that balance should sit. What do you think, and how should the UK move forward from here? Tech Talks Daily is Sponsored by NordLayer: Get the exclusive Black Friday offer: 28% off NordLayer yearly plans with the coupon code: techdaily-28. Valid until December 10th, 2025. Try it risk-free with a 14-day money-back guarantee.
Un episodio especial desde Bintec 2025 donde Bancolombia y Thoughtworks comparten cómo están aplicando AIOps para transformar la gestión de infraestructura y operaciones TI. A través de casos reales, resultados y aprendizajes, sus líderes explican cómo la inteligencia artificial está optimizando la plataforma de aplicaciones del banco y preparando el camino para una operación más eficiente, automatizada y resiliente en el futuro.
Herzlich willkommen zur neuesten Ausgabe unseres AI and Automation Updates! Heute spreche ich wieder mit Thomas Fröhlich über die neuesten Entwicklungen aus der Welt der künstlichen Intelligenz. Wir haben drei spannende Themen auf dem Tisch, die zeigen, wie rasant sich dieser Bereich entwickelt und welche Auswirkungen das auf unseren Arbeitsalltag hat. Die Top-Highlights im Überblick: Gemini 3.0 steht vor dem Launch: Google steht kurz davor, die nächste große Version ihres Sprachmodells zu veröffentlichen. Wir diskutieren, warum das eine bedeutendere Weiterentwicklung ist als nur ein kleines Update und welche Rolle Google als ursprünglicher KI-Pionier spielt, auch wenn andere aktuell im Rampenlicht stehen. Der Aufstieg zum autonomen Agenten (Autonomous Agentic AI): Das ist der wahre Quantensprung! Wir reden darüber, wie KI-Modelle wie das erwartete Gemini 3.0 zu vollständig autonomen Agenten werden, die komplexe, mehrstufige Aufgaben selbstständig lösen können – weit über simple Fragen und Antworten hinaus. Ein KI-gesteuerter Support-Traum: Ich teile meine positive Überraschung, als ein KI-gestützter Support-Chatbot von Fireflies mein Transkriptionsproblem komplett eigenständig löste, inklusive der Ansteuerung interner Tools. Ein echtes Beispiel dafür, was Agent-KI heute schon leisten kann. Die große Produktivitäts-Gap: Eine aktuelle EY-Studie hat erschreckende Zahlen enthüllt: Unternehmen nutzen das Potenzial von KI nur zu 40 %. Wir beleuchten die Hauptgründe, darunter die Angst vieler Mitarbeiter, dass KI ihre Jobs ersetzt, was paradoxerweise die effektive Nutzung blockiert. Der neue Aufstieg im Job: Wer KI nutzt, steigt quasi in der Hierarchie auf und wird vom Ausführenden zum Agenten-Koordinator. Ich überlege, dass dies eine Führungsrolle ist, die uns von zeitraubenden, simplen Aufgaben befreit – wenn Unternehmen die notwendige Schulung und Infrastruktur bereitstellen. Wir haben heute wirklich tief in die Materie geblickt, von Googles Vorreiterrolle über die revolutionären Fähigkeiten autonomer Agenten, die uns in Zukunft bei Dingen wie Urlaubs- oder Präsentationsplanung unterstützen werden, bis hin zu den psychologischen Hürden, die eine breite KI-Adaption in Unternehmen noch bremsen. Fest steht: Die KI wird nicht nur unsere Aufgaben, sondern auch unsere Rollen im Job verändern. Links in dieser Ausgabe Zur Homepage von Jonas Piela Zum LinkedIn-Profil von Jonas Piela Zum LinkedIn-Profil von Thomas Fröhlich Whitepaper: KI verantwortungsvoll einsetzen Das Einzige, was riskanter ist als KI, ist sie zu ignorieren. Ladet euch jetzt das Whitepaper von Thoughtworks herunter und setzt KI verantwortungsvoll ein.
This interview was recorded for GOTO Unscripted.https://gotopia.techAndrew Harmel-Law - Technical Principal at Thoughtworks & Author of "Facilitating Software Architecture"Marit van Dijk - Developer Advocate at JetBrains, Java Champion & Open Source ContributorRESOURCESAndrewhttps://bsky.app/profile/andrewhl.bsky.socialhttps://www.linkedin.com/in/andrewharmellawhttps://andrewharmellaw.github.ioMarithttps://bsky.app/profile/maritvandijk.bsky.socialhttps://linkedin.com/in/maritvandijkhttps://medium.com/@mlvandijkhttps://maritvandijk.comLinkshttps://facilitatingsoftwarearchitecture.comhttps://ruthmalan.comhttps://www.linkedin.com/pulseDESCRIPTIONAndrew Harmel-Law discusses their book "Facilitating Software Architecture" and how traditional architecture approaches often become bottlenecks that slow down high-performing development teams.Rather than architects making top-down decisions in isolation, they advocate for a facilitation approach centered on the "advice process".This collaborative method shifts the architect's role from decision-maker to conversation facilitator. The approach has proven successful even in traditional corporate environments, ultimately creating more maintainable code bases where development teams actually enjoy working and can respond effectively to changing requirements.RECOMMENDED BOOKAndrew Harmel-Law • Facilitating Software Architecture • https://amzn.eu/d/5kZKVfUPsst! The Folium Diary has something it wants to tell you - please come a little closer...YOU can change the world - you do it every day. Let's change it for the better, together.Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
In dieser Podcast-Folge spreche ich mit Annika Obermayer, Leiterin Komposit bei der Bayerischen. Wir tauchen tief in das Thema mentale Gesundheit am Arbeitsplatz ein, besonders im Kontext der sich verändernden Versicherungsbranche. Annika spricht nicht nur aus strategischer Führungsperspektive, sondern teilt auch ganz offen ihre persönlichen Erfahrungen zur Vereinbarkeit von Beruf und Privatleben. 5 Highlights der Folge: Mentale Gesundheit als Schlüssel zur maximalen Leistungsfähigkeit: Annika betont, dass mentale Gesundheit für sie der Schlüssel zur optimalen individuellen Leistung jedes Mitarbeiters ist. Sie definiert mentale Gesundheit nicht einfach als positive Energie, sondern als die Fähigkeit, die Balance zwischen Stress und Regeneration zu finden und Resilienz aufzubauen. Der Sonntagabend dient dabei als wichtiger Indikator für die Zufriedenheit mit der Arbeit. Authentizität am Arbeitsplatz: Ein zentrales Thema ist die Authentizität. Annika erklärt, wie wichtig es ist, dass Mitarbeiter sich selbst sein dürfen und keine Rollen spielen müssen. Sie beschreibt, wie Glaubenssätze, oft schon in der Kindheit erworben, die Arbeitsweise beeinflussen können und wie wichtig es ist, diese aufzuarbeiten. Sie gibt Beispiele aus ihrem eigenen Leben und ihrem Umgang mit Mitarbeitern, die zeigen, wie ein authentisches Arbeitsklima aufgebaut werden kann. Der Sonntagabend als Gradmesser: Die Diskussion dreht sich um die Frage, ob der Job Spaß macht und ob es einem gut geht. Der Sonntagabend vor dem Arbeitsbeginn wird als Moment der Wahrheit betrachtet. Häufige Widerstände gegen den Montag sollten zu einer Reflexion über die Arbeitszufriedenheit führen. Führungskräfte-Coaching als Schlüssel zur Veränderung: Annika betont die Bedeutung von Coaching für Führungskräfte, um ein offenes und authentisches Arbeitsklima zu schaffen. Sie teilt ihre Erfahrung mit einem Coaching-Prozess mit zwei zerstrittenen Teams und beschreibt, wie dieser Prozess dazu beigetragen hat, die Teams wieder zusammenzuführen und die individuelle mentale Gesundheit der Mitarbeiter zu fördern. Sie unterstreicht die Bedeutung von Vorbildern und dass Führungskräfte selbst mental gesund und ausgeglichen sein müssen, um ihre Mitarbeiter effektiv zu unterstützen. Die Notwendigkeit von Selbstreflexion: Wir diskutieren die Notwendigkeit von Selbstreflexion und die Schwierigkeit, ein "Geheimrezept" für mentale Gesundheit am Arbeitsplatz zu finden. Annika erklärt, wie wichtig es ist, für sich selbst herauszufinden, was einem guttut und was nicht, und wie man seinen persönlichen Energiehaushalt managen kann. Sie betont, dass ausreichender Schlaf, gesunde Ernährung und der bewusste Verzicht auf Alkohol wichtige Faktoren für die psychische Gesundheit sind. Links in dieser Ausgabe Zur Homepage von Jonas Piela Zum LinkedIn-Profil von Jonas Piela Zum LinkedIn-Profil von Dr. Annika Obermayer Whitepaper: KI verantwortungsvoll einsetzen Das Einzige, was riskanter ist als KI, ist sie zu ignorieren. Ladet euch jetzt das Whitepaper von Thoughtworks herunter und setzt KI verantwortungsvoll ein.
In dieser Podcast-Episode spreche ich mit Maximilian Beck, Vorstandsvorsitzender der IDEAL Versicherung, über die Herausforderungen und Chancen der Lebensversicherungsbranche angesichts der alternden Babyboomer-Generation. Wir machen es uns gemütlich in unserer Bar "London" mit Blick über Berlin. Max erzählt die spannende Geschichte der IDEAL Versicherung, gegründet 1913 in einer Neuköllner Arbeiterkneipe, und wie sich der Fokus vom ursprünglichen Bestattungsverein bis heute entwickelt hat. 5 Highlights der Episode: Die Babyboomer als Schlüsselgruppe: Wir beleuchten, warum die Babyboomer-Generation (Geburtsjahrgänge ca. 1955-1969) eine so wichtige Zielgruppe für Lebensversicherer darstellt. Es sind viele Menschen, die lange leben und vergleichsweise wenige Kinder haben – eine demografische Entwicklung, die die Altersvorsorge massiv beeinflusst. Die vielen Menschen dieses Jahrgangs und ihre hohen Vermögenswerte stellen sowohl eine Herausforderung als auch eine große Chance für die Branche dar. Die Herausforderungen der Altersvorsorge: Die zunehmende Alterung der Gesellschaft und die damit verbundenen Probleme der Rentenversicherung werden diskutiert. Die durchschnittliche Rente reicht für viele nicht zum Lebensstandarderhalt, was den Bedarf an zusätzlicher Altersvorsorge deutlich macht. Digitale Ansprache der Babyboomer: Wir entkräften das Klischee der digital-unaffinen Babyboomer. Maxs Erfahrung zeigt, dass sie ebenso digital erreichbar sind wie andere Altersgruppen, wenn auch die Ansprache angepasst werden muss. Während einige komplett digitale Lösungen bevorzugen, schätzen viele immer noch den persönlichen Kontakt. Erfolgreicher Vertrieb: Maxs 30-jährige Erfahrung im Vertrieb zeigt, dass persönlicher Kontakt, Telefonate und E-Mails immer noch die effektivsten Kanäle sind, um Babyboomer zu erreichen. Der direkte Austausch und das Aufbauen von Vertrauen sind entscheidend. Er betont die Wichtigkeit, die Kunden aktiv anzusprechen und ihre Bedürfnisse zu verstehen. Der Handlungsdruck für Vermittler: Ein wichtiger Punkt ist der Handlungsdruck für Versicherungsvermittler, die oft auf großen bestehenden Kundenstamm sitzen, aber die Notwendigkeit sehen, die Babyboomer-Generation aktiv anzusprechen und die Chancen im Bereich Altersvorsorge zu nutzen. Es bedarf einer aktiven Ansprache, Beratung und dem Angebot passender Produkte, um den Bedarf zu decken. Hierbei wird die "Ideal Universal Life" als Beispiel genannt, eine flexible und digital verwaltete Lebensversicherung. Links in dieser Ausgabe Zur Homepage von Jonas Piela Zum LinkedIn-Profil von Jonas Piela Zum LinkedIn-Profil von Maximilian Beck Whitepaper: KI verantwortungsvoll einsetzen Das Einzige, was riskanter ist als KI, ist sie zu ignorieren. Ladet euch jetzt das Whitepaper von Thoughtworks herunter und setzt KI verantwortungsvoll ein.
Javier López Fernández y Borja Gómez, Technical Principal Consultant de Thoughtworks España, aterrizan los Sensible Defaults de Thoughtworks como guías prácticas para lograr entregas frecuentes, seguras y medibles. Repasan TDD, pair programming, integración y despliegue continuos, automatización de pipelines, observabilidad y gestión de la calidad, vinculándolas con el Manifiesto Ágil y las métricas DORA. Además, explican cómo adaptarlas al nivel de madurez de cada empresa y por qué la IA actúa como acelerador que amplifica tanto las buenas como las malas prácticas.
How do you deploy interview intelligence at global scale without hurting candidate experience or adding bias? In this episode, Thoughtworks Global Head of TA Marcus Thorpe shares how his team rolled out recording, transcription, and AI-powered summarization across 19 countries. We dig into the business case (30k hours saved), legal/opt-in concerns, change management, interviewer coaching, and early ROI, plus what he'd do differently next time.
This interview was recorded for the GOTO Book Club.http://gotopia.tech/bookclubRead the full transcription of the interview here:https://gotopia.tech/episodes/385Kief Morris - Author of "Infrastructure as Code" & Distinguished Engineer at ThoughtworksAbby Bangser - Principal Engineer at Syntasso & Team Topologies AdvocateRESOURCESKiefhttps://bsky.app/profile/kief.comhttps://twitter.com/kiefhttps://github.com/kiefhttps://www.linkedin.com/in/kiefmorrishttps://kief.comAbbyhttps://bsky.app/profile/abangser.bsky.socialhttps://twitter.com/a_bangserhttps://github.com/abangserhttps://www.linkedin.com/in/abbybangserhttps://www.syntasso.io/members-area/abby/profileLinkshttps://infrastructure-as-code.comDESCRIPTIONAbby Bangser (Principal Engineer at Syntasso) speaks with Kief Morris (Distinguished Engineer at Thoughtworks consultant and Author of "Infrastructure as Code") about the evolution of infrastructure as code over the past decade. They discuss how the field has grown from simple server configuration management to complex cloud architectures, the challenges of current tooling, and emerging solutions like System Initiative.The conversation explores the importance of abstraction layers, the application of software development principles to infrastructure, and how AI might transform the field. They emphasize that infrastructure decisions must align with business needs rather than being treated as generic plumbing, highlighting the ongoing need for platform engineering and developer experience considerations.RECOMMENDED BOOKSKief Morris • Infrastructure as Code • https://amzn.to/4e6EBQcMatthew Skelton & Manuel Pais • Team Topologies • http://amzn.to/3sVLyLQDave Thomas • simplicity • https://amzn.to/43FghBJDave Thomas & Andy Inspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
This interview was recorded for the GOTO Book Club.http://gotopia.tech/bookclubRead the full transcription of the interview here:https://gotopia.tech/episodes/383Pragmatic Dave Thomas - Pragmatic Programmer Turned PublisherSarah Taraporewalla - CTO APAC at ThoughtworksRESOURCESDavehttps://pragdave.mehttps://twitter.com/pragdavehttps://github.com/pragdavehttps://linkedin.com/in/dave-thomas-53aa1057Sarahhttps://sarahtaraporewalla.comhttps://twitter.com/sarahtaraphttps://www.linkedin.com/in/sarahtaraporewallahttps://github.com/staraporfLinkshttps://pragprog.comhttps://agilemanifesto.orgDESCRIPTIONSarah Taraporewalla (CTO APAC at Thoughtworks) sits down with programming legend Dave Thomas—co-founder of The Pragmatic Programmer and co-creator of principles like DRY (Don't Repeat Yourself)—to discuss his latest book "Simplicity."Dave reveals why he believes "Agile is Dead" and shares his disillusionment with how agile practices have become rigid, corporate processes rather than the flexible, value-driven approach originally envisioned in the Agile Manifesto he helped create. The conversation centers around his new Orient-Step-Learn framework, designed to help individual developers master true simplicity through deliberate practice and feedback loops, emphasizing that real simplicity requires mastery and cannot be achieved overnight.Dave advocates for developers to take personal agency, reduce unnecessary dependencies, and focus on what they can control rather than waiting for organizational change, arguing that simplicity is ultimately about cutting away complexity to reveal elegant, minimal solutions.RECOMMENDED BOOKSDave Thomas • simplicity • https://amzn.to/43FghBJDave Thomas & Andy Hunt • The Pragmatic Programmer • https://amzn.to/43QuMBjDave Snowden & Friends • Cynefin • https://amzn.to/3FSnF3Inspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
On today's show, LIVE on https://zeno.fm/radio/thunderous-radio/ 5:30 PM CT, 6:30 PM ET: Jay "2 Bullets" Jones: Sen. Tim Kaine defends Jones amid AG candidate's texts envisioning murder of GOP leader says known Jay for 25 years, Jay is 36 - Jones said if more cops got killed, they wouldn't shoot so many people, lawmaker claims - Jones cancels fundraiser amid growing backlash over violent texts about GOP rival and his kids - Jones dodged jail for reckless driving with 500 community service hours at his own PAC says Richmond news paper - Over 350,000 Virginians voted in the 2025 election prior to the news Jay's texts - Everytown for Gun Safety gave $200,000 to Jay Jones - Legacy media make Dem's advocacy for killing lawmaker and family a scandal about GOP 'pouncing' - we'll examine. Shut Down Forever: Tense confrontation between House speaker, Senate Dems caught on camera over shutdown - Hakeem Jeffries rejects legislation to extend Obamacare subsidies for one year - Trump authorizes tariff revenue to fund WIC nutrition program during government shutdown - Chuck Schumer and a majority of Senate Dems voted Wednesday to keep government shuttered - we'll analyze. Faith Under Fire: Muslim claimed 1st Amendment gives him right to vandalize Christian church - Church gets sued for … HOLDING CHURCH! - Man with hundreds of explosives, and manifesto arrested outside of Supreme Court Church event - we'll explore. Plus, Chinese Government records list a US Billionaire as corporate officer for Thoughtworks Beijing. And, Stay-at-home ‘hub-sons' are the tradwives of 2025 — and their moms couldn't be more thrilled. http://www.spreaker.com/show/christian-talk-that-rocks https://christiantalkthatrocks.net or http://christiantalkthatrocks.com #JayJones #VirginiaAGrace #shutdown #SenatorTimKaine #CoastalFamilyChurch #WIC #ChrisCuomo #HakeemJeffries #SpeakerJohnson #legacymedia #hub-sons #Thoughtworks
This interview was recorded at GOTO Copenhagen 2024.https://gotocph.comMartin Fowler - Pioneer of Various Topics around Object-Oriented Technology & Agile MethodsJames Lewis - Software Architect & Director at Thoughtworks @thoughtworks RESOURCESMartinhttps://x.com/martinfowlerhttps://www.martinfowler.comhttps://toot.thoughtworks.com/@mfowlerhttps://www.linkedin.com/in/martin-fowler-comJameshttps://bsky.app/profile/boicy.bovon.orghttps://twitter.com/boicyhttps://linkedin.com/in/james-lewis-microserviceshttps://github.com/boicyhttps://www.bovon.orgLinkshttps://agilemanifesto.orghttps://martinfowler.com/articles/designDead.htmlhttps://martinfowler.com/articles/on-pair-programming.htmlRead the full abstract hereRECOMMENDED BOOKSMartin Fowler • RefactoringScott W. Ambler & Pramod Sadalage • Refactoring DatabasesMartin Fowler & Pramod Sadalage • NoSQL DistilledMartin Fowler • Patterns of Enterprise Application ArchitectureMartin Fowler • Domain-Specific LanguagesMartin Fowler • UML DistilledCrossing BordersCrossing Borders is a podcast by Neema, a cross border payments platform that...Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
Today's guest is Birgitta Böckeler!Birgitta is is a distinguished engineer and global lead for AI-assisted software delivery at ThoughtWorks. Her full-time work is to figure out how engineering teams can make the most out of AI.With Birgitta, we talked about her favorite workflows, how she uses AI in the IDE, in the terminal or in a genetic mode. We discussed AI impact on productivity and what the best teams are getting right, which others are not. And finally, we talked about how AI impacts both junior and senior engineers and how we can get the best out of both skeptics and optimists.(01:27) Introduction(04:58) A day in the work of data(11:04) Large and smalls change sets(15:57) The strength of Cloud Code(18:35) Using AI tools in ThoughtWorks(21:41) Figuring AI productive value(27:24) Getting the most out of AI(30:10) AI assistance in large code bases(32:21) Good for humans = Good for AI(39:10) AI and documentation(41:49) Software engineer role in AI landscape(48:24) Junior engineers and learning—This episode is brought to you by Augment Code! Augment Code is the only AI engineering platform built for real engineering teams.Learn more at augmentcode.com!—You can also find this at:•
What happens when you stop treating HR as a back-office function and start designing it as a competitive advantage?Theresa Cantwell, Strategic HR Consultant and Director at GSD HR Consulting, believes scaling a company shouldn't mean burning out your team—or yourself. With nearly two decades leading people strategy at companies like Microsoft, ThoughtWorks, and Equal Experts, Theresa has helped organizations across Europe and Asia grow not just fast, but gracefully.In this episode, we dive into the most overlooked challenges founders face when they scale: losing visibility, clinging to control, and skipping the crucial step of designing people and culture systems that can actually support growth. From shadow planning and succession strategies to why success itself can be terrifying, Theresa shares powerful tools and real talk every startup leader needs to hear.If you're moving past 20 employees and want to build a company that lasts—without losing what made it special—this conversation is your playbook.Key TakeawaysStart HR Strategy Early: Don't wait for burnout or lawsuits—build people ops into your scaling strategy from day one.Shadow Planning Is Essential: Prepare for the worst by confronting your team's shadow behaviors and stress reactions before they sabotage growth.Succession Planning Isn't Personal: It's about scalability. Delegate early, document processes, and regularly revisit org design.Growth Changes Everything: Founders need to let go to level up. What got you here won't get you there.AI in HR Is a Tool, Not a Fix: Automate the repetitive, but double down on building trust and strategic visibility.Additional InsightsHR should be the connective tissue of an organization—not the "issues and tissues" team.Scaling gracefully requires confronting the emotional toll of growth, including fear of success.Theresa shares how early experiences at Microsoft and ThoughtWorks shaped her belief in high-trust, high-agency cultures.Executive coaching and intentional design can prevent burnout and boost retention.Episode Highlights00:00 – Episode Recap Theresa Cantwell unpacks the emotional complexity of growth—from the fear of success to the need for intentional HR design. With experience scaling organizations across continents, she shares how founders can build people-first cultures that thrive under pressure.01:54 – Guest Introduction: Theresa Cantwell Theresa is a strategic HR consultant and founder of GSD HR Consulting, with nearly two decades of experience building and scaling agile-aligned cultures in the tech and digital sectors.04:43 – Pivotal Moment at Microsoft Seeing a team she'd hired bonding over lunch sparked her transition from recruitment to building cultures that last.06:28 – ThoughtWorks and Radical Culture Design Barry reflects on his own onboarding experience and how Theresa helped him understand the unique culture of ThoughtWorks from day one.09:33 – From Recruiter to Culture Architect Theresa shares why she shifted from acquisition to engagement, building full lifecycle HR strategies rooted in trust and clarity.15:29 – When to Start Thinking About People Strategy At 20 people, you need to get intentional—mission, values, cofounder conflict prep, and hiring bar must be aligned.18:51 – Shadow Planning Explained Why leaders must confront their own stress behaviors and prepare for the worst—before it happens.22:39 – Handling...
Although the concept of the 'citizen developer' isn't new, with the rise of AI the relationship between those building software without much technical experience and seasoned software developers is becoming more significant. That's not to say there's conflict exactly, but there are often competing interests and demands — which can lead to tension, organizational friction and governance challenges. On this episode of the Technology Podcast, host Ken Mugrage facilitates a debate (of sorts) between Christopher Hastings, Global Tech Product Lead at Thoughtworks (and citizen developer) and Scott Davies, Head of Technology for Thoughtworks Europe (very much in the developer camp). They discuss the needs and interests of both sides, how to avoid regressing to the dark ages of shadow IT and how citizen developers can be properly empowered by engineering teams.
Many engineering leaders are eager to embrace AI, but few have a clear way to measure what's working. In this episode, we dig into how teams can track AI adoption, assess the real impact of AI tools and agents, and make smarter decisions about where to invest. You'll hear from Abi Noda, CEO and Co-founder at DX, and Chris Westerhold, Global Practice Director at Thoughtworks, as they share how leading engineering orgs are turning AI hype into measurable value. Host: Kimberly Boyd Guests: Abi Noda, CEO & Co-founder at DX Chris Westerhold, Global Practice Director at Thoughtworks
Join Dave Farley in conversation with Daniel Terhorst-North, the creator of Behavior-Driven Development (BDD) and pioneering voice in agile software development. In this wide-ranging discussion,Dan shares insights from his time at ThoughtWorks, where he helped establish many practices now considered standard in modern software engineering.Whether you're interested in improving your development practices, leading organizational change, or understanding the historical evolution of agile methodologies, this conversation offers valuable perspectives from one of the field's most influential practitioners.-----------------------------------Dan Terhorst-North's LinkedIn: https://www.linkedin.com/in/tastapod/?originalSubdomain=ukDan Terhorst-North's Website: https://goalwards.co/Equal Experts is a product software development consultancy with a network of over 1,000 experienced technology consultants globally. They increase the pace of innovation by using modern software engineering practices that embrace Continuous Delivery, Security, and Operability from the outset ➡️ https://bit.ly/3ASy8n0Only Patreon Supporters get to see the FULL VIDEO Episodes of The Engineering Room, sign up here: https://www.patreon.com/c/continuousdelivery
Alexey Boas, CTO de Thoughtworks Latinoamérica, conversa con Javier Rodríguez, Partner Solutions Architect en AWS; Juliano Domingues, Head of Technology for BFSI de Thoughtworks Latinoamérica y Ramiro Castillo, Executive Client Principal en Thoughtworks sobre los desafíos y oportunidades que enfrenta el sector financiero en la región. La conversación aborda cómo la modernización del ecosistema de tecnología bancario es clave para responder a presiones económicas, regulatorias y competitivas, y cómo tecnologías como la nube, la inteligencia artificial y la hiperpersonalización están habilitando experiencias innovadoras y seguras para clientes en toda Latinoamérica. A través de casos y experiencias reales, tendencias globales y aprendizajes estratégicos, se destacan las rutas que están siguiendo los bancos para ganar agilidad, optimizar costos y acelerar la innovación en la industria financiera.
Generative AI can be incredibly powerful when it comes to legacy modernization. Not only can it help us better understand a large, aging codebase, it can even help us reverse engineer a legacy system when we don't have access to the complete source code. Doing it, though, requires a specific approach that's being described as 'context engineering'. This is something we've been exploring a lot in recent months at Thoughtworks. On this episode of the Technology Podcast, Thoughtworks' lead for AI-enabled software engineering, Birgitta Böckeler, and tech principal Chandirasekar Thiagarajan join hosts Ken Mugrage and Neal Ford to discuss how it works. They explain the process, the tools and what the work is teaching them about both generative AI and legacy modernization. Read Birgitta's blog post on reverse engineering with AI: https://www.thoughtworks.com/insights/blog/generative-ai/blackbox-reverse-engineering-ai-rebuild-application-without-accessing-code
How should businesses go about actually navigating AI? It's one thing to strategize and generate new ideas, but what needs to be done to put it into practice in a way that's effective and commercially impactful? In this episode of the Technology Podcast, new host Nigel Dalton is joined by his Thoughtworks colleague May Xu — Head of Tech for Thoughtworks APAC — and Simon Noonan, CTO at Australian business software company MYOB. Thoughtworks has been working closely with MYOB for a number of years now; May and Simon explain how they collaborate and offer their perspectives on everything from leadership to architecture in a world where AI has become imperative. Learn more about Thoughtworks' partnership with MYOB: https://www.thoughtworks.com/clients/myob
How has Infrastructure as Code changed in the last five years? Explore the key shifts and how to align your infrastructure to real business value.In this episode, Kief Morris, a Distinguished Infrastructure Engineer at Thoughtworks, returns to discuss the third edition of his book “Infrastructure as Code.” He shares fresh insights on designing and delivering dynamic systems for today's cloud-driven world. Kief explores the evolution of IaC, practical methods for modern teams, the next generation of tools, and lessons learned from the recent years. Learn how to align infrastructure with business needs and manage today's growing infrastructure complexities.Key topics discussed:How “Infrastructure as Code” book has evolved across three editionsWhy infrastructure decisions must align with business valueHow IaC and the toolchain have evolved over the last few yearsHandling the growing complexity of modern infrastructureThe rise of platform engineering and internal developer platformsTerraform vs. OpenTofu: which one should you use?Balancing governance, speed, and innovation in the cloud eraThe current limitations and role of AI in managing infrastructureTimestamps:(00:00) Trailer & Intro(02:39) Updates in the Last Five Years(04:13) Infrastructure as Code Definition(05:58) The Practice of Infrastructure as Code(06:32) The Differences Between the Book Editions(10:21) Aligning Infrastructure to the Business Value(15:03) Handling the Growing Infrastructure Complexities(19:10) The Tools and New Inventions in IAC(24:11) Terraform vs OpenTofu(27:38) Orchestrating Infrastructure Changes Using IAC(30:35) Platform Engineering(33:06) Internal Developer Platform Key Success Factor(37:15) Key Considerations of Building Teams with Infrastructure Skills(41:56) Infrastructure Compliance and Governance(45:53) Using AI for Infrastructure as Code(50:31) Using AI for Troubleshooting and Root Cause Analysis(51:50) 3 Tech Lead Wisdom_____Kief Morris's BioKief Morris is the author of the O'Reilly book Infrastructure as Code, and is a Distinguished Infrastructure Engineer at Thoughtworks, based in London. He works with clients and project teams around the world to explore, shape, and share better ways of working with cloud and infrastructure architecture.Kief started out as a developer and systems administrator in the dot-com boom days, then worked with a series of digital scaleups applying infrastructure automation before DevOps was a thing. He joined Thoughtworks in 2010 as the wider industry was discovering Infrastructure as Code, DevOps, and Cloud, which gave him the opportunity to bring what he had learned in the previous fifteen years to enterprise clients in many industries and many countries.He wrote the book Infrastructure as Code (now on the third edition) to share these ideas with a wider audience, which has given him a platform to meet and learn from an ever-growing variety of people and organizations.Follow Kief:LinkedIn – linkedin.com/in/kiefmorrisTwitter – x.com/kiefBlueSky – bsky.app/profile/kief.comPersonal Website – kief.comInfra as Code Website – infrastructure-as-code.com Infrastructure as Code – https://www.oreilly.com/library/view/infrastructure-as-code/9781098150341/Like this episode?Show notes & transcript: techleadjournal.dev/episodes/227.Follow @techleadjournal on LinkedIn, Twitter, and Instagram.Buy me a coffee or become a patron.
Join Thoughtworks CTO Rachel Laycock for a candid look at what AI-first software delivery really means, beyond the buzzwords. In this episode, she discusses how this emerging technology is reshaping software development life cycles, and how it can be used to tackle the most complex modernization challenges. If you're navigating the fast-changing landscape of tech strategy, this one's for you. Host: Kimberly Boyd Guest: Rachel Laycock, CTO at Thoughtworks
Navigating a career in project management today means wrestling with more than just Gantt charts and stakeholder standups—it means making high-stakes decisions about your salary, your specialization, and what brings you meaning at work. In this panel episode, Kelsey Alpaio brings together PM thought leaders Ben Chan, Mackenzie Dysart, and Elizabeth Harrin for a candid conversation on how to design your PM career with both pay and purpose in mind.Together, they unpack fresh data from DPM's 2025 Salary Guide and tackle some of the most pressing questions PMs are facing right now: Should you specialize or stay a generalist? When do certifications actually help? Is it ever too late to take control of your career? And how do you make confident moves when AI and automation are reshaping the role in real time? This is a jam-packed episode full of tactical tools, honest reflections, and grounded advice for anyone looking to take the reins of their project career.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Ben, Mackenzie, and Elizabeth on LinkedInCheck out Thoughtworks and Rebel's Guide to Project ManagementOrganized Chaos Café – Ben's podcastManaging Multiple Projects – Elizabeth's book
Speed isn't just about developer productivity—it's about market dominance. Rob sits down with Brian Guthrie, Director of Engineering at Justworks and former ThoughtWorks consultant, to explore why lead time from conception to production should be your organization's north star metric.Brian challenges conventional CI/CD wisdom, arguing that asynchronous pull request processes create hidden context transfer costs that cripple time-to-market. His "Move Faster Manifesto" reveals how continuous integration was originally designed for speed, the real cost of feature branching versus trunk-based development, and why reducing integration problems translates directly to competitive advantage.Have someone you'd like to hear on the show? Let us know on X at @CircleCI!
What if becoming a better leader meant letting go of being the expert? In this Unlearn episode, I'm joined by David Tuck, Chief Executive of Waracle, for a thoughtful and human-centered conversation on the mindset shifts required to lead high-performing teams in complex, fast-changing environments.David's leadership journey spans over 15 years of agile transformation, commercial growth, and organizational design. He's held executive roles at Kin + Carta, The App Business, ThoughtWorks, and Scott Logic, and now leads Waracle, a strategic design and technology consultancy that builds trusted digital products for enterprise clients.Known for his calm conviction and people-first approach, David shares how curiosity, craft, and long-term client intimacy have shaped his leadership philosophy. From stepping back in his career to hone his sales skills, to becoming a CEO who leads experts by asking better questions, David reflects on what it means to grow companies—and yourself—by design. This episode explores how to lead through inquiry, build trust at scale, and why today's leaders must become “Chief Unlearn Officers” to stay relevant in an AI-powered world.Key TakeawaysCraft First, Climb Later: David shares why stepping back from leadership to deepen his sales craft at Waracle gave him the clarity and credibility to lead more effectively.Lead Without Knowing Everything: CEOs don't need all the answers—they need to ask better questions and create space for their teams to excel.AI Starts with Literacy: Leaders must understand AI fundamentals to steer transformation and avoid becoming disconnected from how value is created.From Specialist to Generalist: The CEO role is about orchestration—shifting from doing to enabling across functions and disciplines.Human Connection Still Wins: At Waracle and beyond, trust, empathy, and meaningful relationships still drive long-term business success in an AI-powered world.Additional InsightsRedefine Leadership as Service: A CEO's job is to help others succeed, not to control every decision or be the expert in the room.Ask Better Questions: Using frameworks like the probing pyramid can unlock better thinking and faster alignment across teams.Don't Automate the Human: AI can accelerate delivery, but it can't replace the emotional intelligence and trust that drive real impact.Create Space for Reflection: Strategic pauses and structured dialogue lead to more thoughtful, inclusive decisions—especially in hybrid teams.Unlearn to Move Forward: Leaders need to let go of outdated habits and create the conditions for new thinking to thrive.Useful ResourcesDavid Tuck on LinkedInWaracle on LinkedInWaracle WebsiteDavid Bowie's 1999 interview on the future of the internetWaracle's AI Literacy ProgramFollow the Host:LinkedIn: https://www.linkedin.com/in/barryoreilly Personal site:
Is your engineering team shipping more code but creating less business impact?We're joined by Chris Westerhold, Global Practice Director at ThoughtWorks, to confront why engineering waste is so difficult to define and eliminate. He explains that for many teams, the issue isn't a lack of tools but a lack of a clear 'North Star' to align their efforts with real business goals, diving into why so much well-intentioned work results in wasted effort and increased friction.Chris argues that most efficiency problems are rooted in people and processes, not technology, and why a 'systems thinking' approach is crucial for real improvement. He shares insights on balancing developer freedom with platform standardization and the leadership required to build a culture of continuous improvement. Learn why focusing on better outcomes—not just more code—is the key to unlocking your team's true potential.Check out:The DevEx guide to AI-driven software developmentWorkshop: The AI upgrade to your SDLCFollow the hosts:Follow BenFollow AndrewFollow today's guest(s):LinkedIn: Chris WesterholdLearn more at ThoughtWorks.comReferenced in today's show:Atlassian research: AI adoption is rising, but friction persistsThe New Skill in AI is Not Prompting, It's Context EngineeringIntroducing pay per crawl: enabling content owners to charge AI crawlers for access Meta poached Apple's head of foundation models with $200M offer - 9to5Mac OpenAI Poaches 4 High-Ranking Engineers From Tesla, xAI, and Meta | WIRED Support the show: Subscribe to our Substack Leave us a review Subscribe on YouTube Follow us on Twitter or LinkedIn Offers: Learn about Continuous Merge with gitStream Get your DORA Metrics free forever
This is the Engineering Culture Podcast, from the people behind InfoQ.com and the QCon conferences. In this podcast, Shane Hastie, Lead Editor for Culture & Methods spoke to Rachel Laycock, Global CTO of Thoughtworks, about how the company's Technology Radar process captures technology trends around the globe. She is sceptical of the current AI efficiency hype, emphasizing that the real value of generative AI tools lies in solving complex problems like legacy code comprehension rather than just writing code faster. Read a transcript of this interview: https://bit.ly/45Lnl0M Subscribe to the Software Architects' Newsletter for your monthly guide to the essential news and experience from industry peers on emerging patterns and technologies: https://www.infoq.com/software-architects-newsletter Upcoming Events: InfoQ Dev Summit Munich (October 15-16, 2025) Essential insights on critical software development priorities. https://devsummit.infoq.com/conference/munich2025 QCon San Francisco 2025 (November 17-21, 2025) Get practical inspiration and best practices on emerging software trends directly from senior software developers at early adopter companies. https://qconsf.com/ QCon AI New York 2025 (December 16-17, 2025) https://ai.qconferences.com/ The InfoQ Podcasts: Weekly inspiration to drive innovation and build great teams from senior software leaders. Listen to all our podcasts and read interview transcripts: - The InfoQ Podcast https://www.infoq.com/podcasts/ - Engineering Culture Podcast by InfoQ https://www.infoq.com/podcasts/#engineering_culture - Generally AI: https://www.infoq.com/generally-ai-podcast/ Follow InfoQ: - Mastodon: https://techhub.social/@infoq - X: https://x.com/InfoQ?from=@ - LinkedIn: www.linkedin.com/company/infoq - Facebook: bit.ly/2jmlyG8 - Instagram: @infoqdotcom - Threads: - Youtube: www.youtube.com/infoq - Bluesky: https://bsky.app/profile/infoq.com Write for InfoQ: Learn and share the changes and innovations in professional software development. - Join a community of experts. - Increase your visibility. - Grow your career. https://www.infoq.com/write-for-infoq
Google I/O 2025 took place in May. It's always a great opportunity to find out how Google is trying to shape the industry agenda, but this year the predominance of Gemini meant the event was a chance to get a better look at how Google will play its hand in the AI market in the months to come. To dissect the headlines from this year's Google I/O and explore what we can learn about Google's strategic focus — and how the company is thinking about AI — host Ken Mugrage is joined by Andy Yates on the Technology Podcast. As Head of Ecosystems Development at Thoughtworks, Andy plays an important role in helping the organization and its clients undertstand, analyze and engage with the major platforms and vendors. This edition of Google I/O, he explains, was significant and particularly useful for helping us understand how the world is going to be consuming AI products and services as the technology becomes more and more embedded in the mainstream. Read more of Andy's perspective on Google I/O 2025 on the Thoughtworks blog: https://www.thoughtworks.com/insights/blog/technology-strategy/google-io-2025-key-takeaways
Danilo Sato, global VP of AI with Thoughtworks, joins host Andrew Miller to discuss mastering data mesh - including the four key principles of data mesh, common misconceptions, and interesting use cases. Please visit Mastering Data Mesh: From Principles to Practice for more information on Danilo's course at TDWI San Diego. ____________ More information: · TDWI Conferences: https://bit.ly/3XqBhGH · TDWI Modern Data Leader's Summits: https://bit.ly/4902fuu · TDWI Virtual Summits: https://bit.ly/31HJ2xr · Seminars: https://bit.ly/3WxQPr4 · More Speaking of Data Episodes: https://bit.ly/3JsQPWo Follow Us on: · LinkedIn - https://bit.ly/42zCZZB · Facebook - https://bit.ly/49uej7j · Instagram - https://bit.ly/3HM8x57 · X - https://bit.ly/3SsYu9P
Mainframe modernization is hard: there's a huge amount of complexity that needs to be understood before it can be effectively addressed. Generative AI, however, can be a particularly powerful tool for understanding mainframe legacy codebases, something we've been exploring with Mechanical Orchard while working together on its Imogen modernization platform. In this episode of the Technology Podcast, hosts Ken Mugrage and Alexey Boas are joined by Thoughtworks CTO Rachel Laycock and Mechanical Orchard CEO and Founder Rob Mee to discuss the partnership between the two organizations. They discuss how the collaboration began, the challenges of leveraging generative AI tools for such risky projects and what the wider implications are for AI in software engineering. Listen for a fresh perspective on both legacy modernization and generative AI. Learn more about Thoughtworks' partnership with Mechanical Orchard: https://www.thoughtworks.com/about-us/partnerships/technology/mechanical-orchard Read more about our work on mainframe modernization: https://www.thoughtworks.com/insights/blog/rewriting-the-outcomes--how-thoughtworks-and-mechanical-orchard-
As startups grow, product teams often find themselves caught between speed and structure. In this episode of The Product Experience, Charlotte King, Lead Product Manager at eBay, shares practical insights from her work leading teams through this transition at companies including Moonpig, Flipdish, and ThoughtWorks. Charlotte unpacks how to define product's role during scaleup, build team structure around strategic value, and use tools like Wardley Mapping and Team Topologies to support organisational change. She also introduces the DHM model (Delightful, Hard to copy, Margin-enhancing) and discusses how to make strategy tangible for cross-functional teams. This conversation is especially useful for product leaders, heads of product, and founders navigating scale.Chapters1:13 – Charlotte's background2:36 – Product's role in startups, scaleups and enterprises4:35 – What product teams need to succeed during scale6:42 – Defining product's role as the company grows9:00 – Using Wardley Mapping to assess team maturity14:30 – Creating and communicating guiding principles20:30 – Using the DHM model to prioritise value25:48 – Structuring teams with Team Topologies29:03 – Multidisciplinary collaboration in practice30:41 – Lessons from leading transformation32:30 – Final reflections and takeawaysFeatured Links: Follow Charlotte on LinkedIn | eBay | Wardley Maps | What we learned at #mtpcon London 2025' feature by Kent McDonald and Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.
Birgitta Böckeler, Thoughtworks' subject matter expert on Generative AI coding assistants, discusses how to enhance generated code by incorporating additional information into its context, and how your team's dynamics will evolve with the adoption of these tools. Read a transcript of this interview: https://bit.ly/430u1Gz Subscribe to the Software Architects' Newsletter for your monthly guide to the essential news and experience from industry peers on emerging patterns and technologies: https://www.infoq.com/software-architects-newsletter Upcoming Events: InfoQ Dev Summit Boston (June 9-10, 2025) Actionable insights on today's critical dev priorities. devsummit.infoq.com/conference/boston2025 InfoQ Dev Summit Munich (October 15-16, 2025) Essential insights on critical software development priorities. https://devsummit.infoq.com/conference/munich2025 QCon San Francisco 2025 (November 17-21, 2025) Get practical inspiration and best practices on emerging software trends directly from senior software developers at early adopter companies. https://qconsf.com/ QCon AI New York 2025 (December 16-17, 2025) https://ai.qconferences.com/ The InfoQ Podcasts: Weekly inspiration to drive innovation and build great teams from senior software leaders. Listen to all our podcasts and read interview transcripts: - The InfoQ Podcast https://www.infoq.com/podcasts/ - Engineering Culture Podcast by InfoQ https://www.infoq.com/podcasts/#engineering_culture - Generally AI: https://www.infoq.com/generally-ai-podcast/ Follow InfoQ: - Mastodon: https://techhub.social/@infoq - Twitter: twitter.com/InfoQ - LinkedIn: www.linkedin.com/company/infoq - Facebook: bit.ly/2jmlyG8 - Instagram: @infoqdotcom - Youtube: www.youtube.com/infoq Write for InfoQ: Learn and share the changes and innovations in professional software development. - Join a community of experts. - Increase your visibility. - Grow your career. https://www.infoq.com/write-for-infoq
(04:07) Brought to you by Swimm.io.Start modernizing your mainframe faster with Swimm.Understand the what, why, and how of your mainframe code.Use AI to uncover critical code insights for seamless migration, refactoring, or system replacement.Are too many meetings killing your productivity and making your team less effective?Discover a new approach to work where meetings are no longer the default and deep work takes the center stage.In this episode, Sumeet Moghe, the author of the “Async-First Playbook”, shares actionable insights on building high-performing teams through async-first approach.Key topics discussed:The real reasons behind the return-to-office trend, and why remote and async work are far from deadHow async-first companies like GitLab, Shopify, and Automattic operate, and why it's not an all-or-nothing approachSurprising survey findings: Why most people want to work remotely, and how meetings and interruptions are damaging productivityThe async-first mindset: Making meetings the last resort, prioritizing written communication, and defining reasonable response lagsThe ConveRel Quadrants: A framework for deciding when to meet based on relationship strength and meeting purposeInclusion as a first-class responsibility: How async work empowers introverts, non-native speakers, parents, and diverse team membersThe “default to action” principle: How teams can move faster by embracing reversible decisions and reducing bottlenecksAsync-first leadership: Building trust, modeling the right behaviors, and creating systems that replace performative busynessPractical tips for better business writing and reading, plus how AI tools can supercharge your communicationThe future of work: Why top talent will continue to demand autonomy, and how AI and fractional work are shaping new collaboration modelsTune in to discover how to build high-performing, effective and inclusive teams with fewer meetings by adopting async-first. Timestamps:(02:19) Career Turning Points(06:21) The Return to Office Trend(11:36) Companies Embracing Async-First(13:20) People's Working Style Preference(17:37) What is Async-First?(21:39) Team Handbook and Ways of Working(23:24) The ConveRel Quadrants(27:41) Inclusion as a First-Class Responsibility(32:14) Defaulting to Action(35:50) Async-First Leadership(40:38) Being Good in Written Communication(44:35) AI Usage in Written Communication(46:17) Time to Read and Reading Comprehension(51:14) The Future of Work(58:33) 3 Tech Lead Wisdom_____Sumeet Moghe's BioSumeet Gayathri Moghe is an Agile enthusiast, product manager, and design nerd at Thoughtworks. Sumeet has recently authored The Async-First Playbook. His practical recommendations for effective collaboration within remote and distributed teams stand for what he's learned from his colleagues, their successes, and their occasional misadventures.Sumeet kicked off “The async-first manifesto” , a set of principles he is co-creating with volunteer enthusiasts from around the world. He is also bringing async-work to life with stories of “Humans of remote work” .Follow Sumeet:LinkedIn – linkedin.com/in/sumeetmogheWebsite – asyncagile.org
(03:59) Brought to you by Swimm.io.Start modernizing your mainframe faster with Swimm.Understand the what, why, and how of your mainframe code.Use AI to uncover critical code insights for seamless migration, refactoring, or system replacement.Stop fearing Friday and late-night deployments!Discover how the most painful part of software development—deploying to production—can become routine, safe, and even boring.In this episode, I sit down with Valentina Servile (ThoughtWorks lead developer and author of “Continuous Deployment”) to discuss the principles, practices, and mindset shift required to achieve true Continuous Deployment.Key topics discussed:The key differences between Continuous Integration, Continuous Delivery, and Continuous DeploymentWhy “if it hurts, do it more often” is the secret to safer, faster releasesApplying Lean principles like one-piece flow and reducing batch size for higher quality and speedThe importance of removing the final manual deployment gate and automating everythingEssential minimum practices: robust automated testing, feature flags, static analysis, and zero-downtime deploymentsSeparating deployment from release with feature flags and expand/contract patternsOvercoming challenges in regulated industries, technical hurdles, and third-party integrationsThe critical mindset shift: treating production as a first-class citizen and embracing “shift left” for quality and securityCautions and advice on using AI tools in a continuous deployment workflowTune in to level up your software delivery and learn how to make deployments so routine that you'll never dread another release. Timestamps:(02:00) Career Turning Points(06:05) Tips for Juniors Starting Their Careers(08:00) Continuous Deployment Book(10:16) Definitions of CI, CD, Continuous Deployment(15:42) If It Hurts, Do It More Often(19:18) Why Remove The Final Manual Gate to Production(24:56) Common Challenges in Adopting Continuous Deployment(30:02) Minimum Practices for Continuous Deployment(35:17) Hiding Work-in-Progress(38:46) The Difference Between Deployment vs Release(41:40) Slicing the Work(45:10) Coordinating Changes Between Systems & Third Parties(47:58) The Importance of Backward Compatibility(50:05) The Required Mindset Shift(53:16) AI Caution in Continuous Deployment(55:35) 3 Tech Lead Wisdom_____Valentina Servile's BioValentina Servile is a full-stack software craftswoman and Lead Software Developer at Thoughtworks.She has worked with over a dozen companies in 5 different countries, ranging from start-up to enterprise scale. Her work has been focused on clean code, distributed systems and microservices, CI/CD practices, and evolutionary architectures in a variety of tech stacks. As a technical lead, she also coordinates delivery, and ensures a shared vision around ways of working and technical health in her cross-functional teams.Valentina is passionate about creating an engineering baseline of clean code, testing and automation as the the most fundamental enabler of Agile, Lean and DevOps principles.Follow Valentina:LinkedIn – linkedin.com/in/valentina-servileBluesky – @valentinaservile.bsky.social
AI promises to reinvigorate the way we work, and many organizations are already seeing its potential come to life. In this podcast, we explore how we at Thoughtworks are transforming our own operations with AI. This episode is packed with insights for leaders who are embarking on a similar AI journey within their own organization. Host: Kimberly Boyd Guests: Jessie Xia, Global Chief Information Officer at Thoughtworks Sara Michelazzo, Head of Innovation and Strategy at Thoughtworks Global IT Services
What happens when the hype around generative AI starts to mature, and businesses begin asking harder questions about performance, risk, and long-term value? In today's episode, I'm joined by Mike Mason, Chief AI Officer at Thoughtworks, to explore how 2025 is shaping up across the enterprise AI landscape—from the rise of intelligent agents to the growing traction of small, nimble models that prioritize security and specificity. Mike brings a deep, practical perspective on the evolution of AI inside complex organizations. He unpacks how AI agents are moving well beyond basic chatbots and starting to integrate into actual business workflows—performing as teammates that can reason, adapt, and even collaborate with other agents. We dig into examples like Klarna's workforce transformation and examine how this shift could play out across customer service, internal ops, and software development. We also look at what's fueling the boom in open source AI and how companies are navigating the balance between transparency, IP protection, and regulatory readiness. Mike shares why some financial services firms are turning to in-house fine-tuned models for greater control, and how open-weight and fully open-source models are starting to gain real ground. Another key theme is the momentum behind small language models. Mike explains why bigger isn't always better—especially when it comes to data privacy, edge deployment, and resource efficiency. He outlines where SLMs can outperform their larger counterparts and what that means for companies optimizing for security and speed rather than brute force compute. We also discuss Thoughtworks' forthcoming global survey, which reveals a growing divide in generative AI adoption. While mature players are building in bias detection and robust compliance frameworks, newer entrants are leaning toward fast operational gains and interpretability. This gap is shaping how GenAI projects are prioritized across industries and geographies, and Mike offers his take on how leaders can navigate both speed and safety. So, what role will explainability, regulation, and open ecosystems play in shaping the AI tools of tomorrow—and what should business and tech leaders be planning for now? Let's find out in this wide-ranging conversation with Thoughtworks.
It's often said that the only constant for organizations is change. In this episode, we speak to Shawn Mandel about what makes a great change agent, how to achieve buy-in for change initiatives at a team and leadership level, and how to initiate a culture shift to become an organization that embraces continual change. If you're a business leader looking to make an impact in your own organization, this podcast is for you. Host: Kimberly Boyd Guests: Shawn Mandel - Chief Digital & Data Officer, Parkland
In the much-anticipated final episode of our Humanizing Data Strategy takeover series, we're exploring the ethics of data. If you're a data leader considering how to strike the right balance between advancing your organization's data capabilities while maintaining ethical integrity, this episode is a must-listen. Host: Markus Buhmann, Data Strategy Principal, Thoughtworks Guests: Tiankai Feng, Head of Data Strategy & Governance, Thoughtworks Emily Gorcenski, VP of Service Lines, Thoughtworks
When we think of data, we think about numbers and statistics, but we don't often think about people. In the second episode of our Humanizing Data Strategy series, we discuss why storytelling, empathy, and creativity are all crucial parts of a successful data strategy. This podcast is for you if you're a data leader looking to communicate and influence data strategy more effectively in your own organization. You can explore more about data gamification here. Host: Markus Buhmann, Data Strategy Principal, Thoughtworks Guests: Tiankai Feng, Head of Data Strategy & Governance, Thoughtworks Sebastian Kaus, Head of Data Governance, Vattenfall
We're hearing more about the significance of data than ever before, but what's actually involved in leading a successful data strategy initiative? In the first episode of our Humanizing Data Strategy series, we discuss how you can build the foundations of a strong data strategy in your own organization. If you're a data leader looking to bolster your data strategy for the future, this podcast is for you. Host: Markus Buhmann, Data Strategy Principal, Thoughtworks Guests: Tiankai Feng, Head of Data Strategy & Governance, Thoughtworks Asmaa Hechenberger, Data Engineering Lead, WWK Lebensversicherung
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