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The speed of communication during a crisis can determine whether a company maintains control of its story or loses it to speculation and misinformation. Gerard Braud, crisis communications expert, joins host Victoria Meyer to share real-world insights from decades of experience in both journalism and the chemical industry, emphasizing the critical need for rapid, clear, and well-prepared communication when incidents occur. Together, they explore how chemical companies can build effective crisis communication strategies, prepare holding statements, tackle challenges like incomplete information and confidentiality, and leverage tools such as SituationHub to streamline the process. With practical examples and straightforward advice, Gerard and Victoria discuss why preparation on a “clear, sunny day” is essential to protect revenue, reputation, and brand in the face of crisis—highlighting what every chemical industry leader should know before the next incident hits the news. Learn more about these topics this week: Inside the Mind of a Crisis Expert: Gerard Braud's career from his early days as a TV journalist to a crisis communications advisor for the industry. Redefining Crisis Response: why traditional, slow corporate communication puts companies at risk Mistakes Companies Make: what happens when companies don't prepare The New Rules of Media Engagement Leadership on the Worst Day Killer Quote: "If you're not getting a statement out in under fifteen minutes, you're doing it all wrong. Be prepared on a clear, sunny day so you're your best on your worst day." — Gerard Braud Other Links: Managing Crisis Communications: How To Save Your Reputation With Gerard Braud 00:00 Crisis Communications in Chemicals 03:32 Streamlining Crisis Communications 07:33 Crisis Communication Tool: SituationHub 12:49 "Crisis Communication Holding Statement" 15:04 App Privacy and HIPAA Compliance 17:58 "Effective Media Training with Scripts" 21:29 Crisis Communication Strategy Essentials 25:29 Rethinking PR Quotes and Efficiency 26:32 Manipulating Media with Built-In Quotes 30:18 Engage, Share, Stay Tuned Subscribe to The Chemical Show on YouTube ***Don't miss an episode: Subscribe to The Chemical Show on your favorite podcast player. ***Like what you hear? Leave a rating and review. ***Want more insights? Sign up for our email list at https://www.thechemicalshow.com
Healthcare industry: medical transportation, medical billing, homecare business
Discover which businesses and organizations must follow HIPAA regulations. This guide clarifies covered entities, business associates, and compliance requirements for anyone handling protected health information. Understand your legal obligations and avoid costly penalties by determining if HIPAA applies to your operations.
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share what you need to know about syncing your EHR calendar with HIPAA in mind. We cover: Managing confidentiality and availability of data Having redundancies for worst case scenarios Types of calendar syncs and their benefits and drawbacks How to sync your calendars in a HIPAA-appropriate way Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. PCT Resources PCT's free Group Practice Service Selection Workbook & Worksheets -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs optional accompanying on-demand CE training: Designing a Group Practice's Tech Setup for Success: Effectiveness, HIPAA Compliance, Client Safety, and Efficiency (1 legal-ethical CE credit hour) Group Practice Care Premium weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
Free up your work week by using a digital appointment scheduler. Spend more time with clients and less time managing your calendar. Read the text version Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail. Resources: 3 Insurance Business Tools You Absolutely Can't Live Without: https://ritterim.com/the-ultimate-agent-resource-list/ Best Practices for Video Calls: https://lnk.to/8jc7x9 Digital Marketing for Insurance Agents: Our Top Tips to Boost Business: https://ritterim.com/blog/digital-marketing-for-insurance-agents-our-top-tips-to-boost-business/ Free eBooks & Guides: https://ritterim.com/guides/ Get Your PlanEnroll Site: https://ritterim.com/planenroll/ How to Stay Compliant During All Medicare Sales: https://lnk.to/41gE4C Meet Your Sales Specialist: https://ritterim.com/meet-your-sales-team/ MedicareCENTER: https://ritterim.com/integrity-tools/#medicarecenter Register with Ritter Insurance Marketing: https://app.ritterim.com/public/registration/ What Are Agents Responsible for Under HIPAA: https://ritterim.com/blog/what-are-agents-responsible-for-under-hipaa/ Where It All Begins: Obtaining Permission to Contact for Medicare Sales: https://ritterim.com/blog/where-it-all-begins-obtaining-permission-to-contact-for-medicare-sales/ The Ultimate Agent Resource List Pt 3: Staying Organized: https://ritterim.com/blog/the-ultimate-agent-resource-list-pt-3-staying-organized/ Appointment Schedulers: Acuity: https://acuityscheduling.com/ Google Workspace: https://workspace.google.com/resources/appointment-scheduling/ Microsoft Bookings: https://www.microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app OnceHub: https://oncehub.com/ SimployBook.me: https://simplybook.me/en/ References: Lurie, Matt. “20 Integrable Scheduling Tools for Small Business Systems.” Ruby, 11 Nov. 2024, https://www.ruby.com/blog/20-of-the-best-small-business-appointment-scheduling-tools-and-apps/. “Acuity Scheduling: Online Appointment Scheduling Software.” Acuity, https://acuityscheduling.com/. Accessed 3 Mar. 2025. “Acuity Scheduling and HIPAA.” Acuity : Scheduling, https://help.acuityscheduling.com/hc/en-us/articles/16689567523597-Acuity-Scheduling-and-HIPAA. Accessed 3 Mar. 2025. “Agencybloc's AMS+ Solution for Health, Group Benefits, & Senior Insurance.” AgencyBloc Insurance Agency CRM, https://www.agencybloc.com/ams/. Accessed 3 Mar. 2025. “Appointment Scheduler.” Radius Help Center, https://help.radiusbob.com/en/articles/5448715-appointment-scheduler. Accessed 3 Mar. 2025. “Compare All Microsoft 365 Plans.” Microsoft, https://www.microsoft.com/en-us/microsoft-365/business/compare-all-microsoft-365-business-productss. Accessed 3 Mar. 2025. “Free Appointment Booking System.” SimplyBook.Me - Free Appointment Booking System, https://simplybook.me/en/. Accessed 3 Mar. 2025. “Google Workspace.” Google Workspace: Secure Online Productivity & Collaboration Tools, Google, https://workspace.google.com/. Accessed 3 Mar. 2025. “Health Insurance Portability and Accountability Act (HIPAA) & Health Information Technology for Economic and Clinical Health (HITECH) Act - Microsoft Compliance.” Microsoft Compliance | Microsoft Learn, https://learn.microsoft.com/en-us/compliance/regulatory/offering-hipaa-hitech. Accessed 3 Mar. 2025. “HIPAA Compliance with Google Workspace and Cloud Identity.” Google Workspace Admin Help, Google, https://support.google.com/a/answer/3407054. Accessed 3 Mar. 2025. “HIPAA for Professionals.” HHS.Gov, 19 July 2024, https://www.hhs.gov/hipaa/for-professionals/index.html. “Microsoft 365 - Subscription for Productivity Apps: Microsoft 365.” Microsoft 365 - Subscription for Productivity Apps | Microsoft 365, https://www.microsoft.com/en-us/microsoft-365. Accessed 3 Mar. 2025. “Online Appointment Booking Software - Unmatched Free Plan.” OnceHub, https://oncehub.com/. Accessed 3 Mar. 2025. “Online Appointment Scheduling with Google Calendar.” Google Workspace, Google, https://workspace.google.com/resources/appointment-scheduling/. Accessed 3 Mar. 2025. “Online Bookings and Appointment Scheduling: Microsoft 365.” Online Bookings and Appointment Scheduling | Microsoft 365, Microsoft, https://www.microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app. Accessed 3 Mar. 2025. “Productivity Apps for Business Owners & Entrepreneurs | Google Workspace Individual.” Google Workspace, Google, https://workspace.google.com/individual/. Accessed 3 Mar. 2025. Alder, Steven. “The Use of Technology and HIPAA Compliance.” The HIPAA Journal, https://www.hipaajournal.com/the-use-of-technology-and-hipaa-compliance/. Accessed 3 Mar. 2025. “What Is a HIPAA Business Associate Agreement (BAA)?: TechTarget.” Healthtech Security, TechTarget, 14 Feb. 2022, https://www.techtarget.com/healthtechsecurity/feature/What-Is-a-HIPAA-Business-Associate-Agreement-BAA. “What Is Our Online Scheduler Solution?” Producer Max The Agent-Centric Platform, https://www.producermax.com/Online-Scheduler.html. Accessed 3 Mar. 2025. Follow Us on Social! Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and Youtube, https://www.youtube.com/user/RitterInsurance Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/ Not affiliated with or endorsed by Medicare or any government agency.
In this episode of Curiosity Killed the Plaque, Spring Hatfield, RDH, BSPH, takes a look at HIPAA compliance with patient records requests.Like this show? Leave us a review on your favorite podcasting app! Need CE? Start earning CE credits today at https://rdh.tv/ce Get daily dental hygiene articles at https://www.todaysrdh.com Follow Today's RDH on Facebook: https://www.facebook.com/TodaysRDH/Follow Kara RDH on Facebook: https://www.facebook.com/DentalHygieneKaraRDH/Follow Kara RDH on Instagram: https://www.instagram.com/kara_rdh/
Telemedicine has changed how physicians interact with patients, but can you legally run a virtual-only practice using text-based (asynchronous) communication? Some states allow it, while others require audio or video visits before you can establish a doctor-patient relationship. In this episode, I'll break down: ✔️ Which states allow full asynchronous telemedicine ✔️ Which states require an audio/video visit before texting patients ✔️ How to structure your virtual practice to stay compliant and efficient ✔️ Common pitfalls to avoid when offering text-based medical care If you're a doctor looking to build a low-burnout, high-efficiency virtual practice, this episode will help you navigate the legal landscape and set up a workflow that works for you.
Healthcare industry: medical transportation, medical billing, homecare business
This podcast breaks down the evolving landscape of HIPAA regulations and what it means for your practice. Discover how to interpret privacy rules, manage breach notifications, and maintain robust security measures in today's digital healthcare environment. Learn practical strategies to stay compliant while efficiently sharing health information. Whether you're a healthcare provider or administrator, understand how recent HIPAA updates affect your daily operations.
In this episode, we explore the critical intersection of internet safety and HIPAA compliance for healthcare providers. With an increasing online presence on platforms like LinkedIn, Facebook, and Sermo, it's essential to understand how to share responsibly while protecting patient privacy. We'll dive into practical questions to ask yourself before posting, commenting, or sharing online to avoid compliance pitfalls. Tune in to learn how to stay connected and engaged online while safeguarding your career and patients' trust. LINKS SERMO https://app.sermo.com:443/?sermoref=39d97a2c-f699-4f8b-b2f9-1eb131e18c75&utm_campaign=tell-a-friend SPONSORSAAPA CAREER CENTRAL: https://aapa.org/career-central ADVANCED PRACTICE PLANNING: https://www.advancedpracticeplanning.com/financialadvisorforpas COACHING 1-ON-1 NEGOTIATION CONSULT https://calendly.com/the-pa-is-in/negotiate FREE 30-MINUTE COACHING CONSULT https://calendly.com/the-pa-is-in/gen-call LINKS TRACY ON INSTAGRAM https://www.instagram.com/mrstracybingaman/ TRACY ON LINKEDIN https://www.linkedin.com/in/tracybingaman/
Audiologists often use web tracking technologies in healthcare marketing, which can compromise patient privacy and lead to unintentional HIPAA violations if not properly managed. These mistakes can result in substantial fines and damage to a practice's reputation. After a decade in analytics consulting, James Corr noticed that his clients had growing concerns about online tracking and privacy. This led him to FreshPaint, where he helps healthcare organizations protect patient privacy. In this episode, James and Kevin discuss the importance of HIPAA compliance, common misconceptions among healthcare practices, and the risks of non-compliance. James Corr is a data privacy expert and the Head of Compliance and Privacy at FreshPaint. At FreshPaint, he helps healthcare organizations navigate compliance challenges while using web tracking and analytics tools. In this episode, Kevin and James will discuss: (00:00) Introduction (00:35) From Consulting to Data Protection at FreshPaint (01:59) Why HIPAA Compliance Matters for Practices of All Sizes (05:14) Protecting Patient Privacy in a Data-Driven World (07:42) How FreshPaint Ensures Data Protection in Digital Marketing (08:57) Web Tracking Risks in Healthcare Marketing (12:09) Safeguarding Your Practice Against 'Ambulance Chasers' (17:11) HIPAA's Four Tiers of Violations and Their Impact (20:18) Addressing Privacy Concerns with Facts, Not Fear (22:14) Why You Need Specialized Attorneys for HIPAA Compliance (28:47) Connecting with James James Corr is a data privacy expert and the Head of Compliance and Privacy at FreshPaint. With years of experience in analytics consulting, he shifted his focus to data protection and HIPAA compliance, driven by the increasing need to safeguard patient privacy in digital marketing. At FreshPaint, James helps healthcare organizations navigate compliance challenges while using web tracking and analytics tools. He is passionate about helping practices achieve their marketing goals without compromising patient trust or privacy. Connect with James: James's LinkedIn: https://www.linkedin.com/in/jamescorr1/ James's Email: james.corr@freshpaint.io Resources Mentioned: FreshPaint Website: www.freshpaint.io The Only Thing: If you're an audiologist and want to grow your practice – we've got a FREE, expert guide to help you achieve your goals. It's called The Only Thing. This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue. It's the best resource I know for growing your audiology practice. Get your copy for free at http://medpb.com/mastery
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share information about Google's new Appointment Scheduler feature. We discuss: How the feature works and pros and cons compared to similar software Whether this new feature is HIPAA compliance compatible What Google Workspace tiers include this new functionality Usage guidance for this new feature Our free Google Workspace Resource Center where you can get more support Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. Resources Google Help Center: Set up your appointments & booking page PCT Resources Related on-demand workshop (non-CE) *free*: Making Practice Life Easier and More Efficient With Google Workspace this seminar presents systems run by Google Workspace that will make your practice life easier and help you meet or exceed your security and HIPAA compliance requirements. PCT's Google Workspace Configuration Center (*free*) Includes a handy checklist! PCT's free Group Practice Service Selection Workbook & Worksheets -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs optional accompanying on-demand CE training: Designing a Group Practice's Tech Setup for Success: Effectiveness, HIPAA Compliance, Client Safety, and Efficiency (1 legal-ethical CE credit hour) Group Practice Care Premium weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
The Medcurity Podcast: Security | Compliance | Technology | Healthcare
HIPAA compliance isn't always where you expect it. Online forms, patient reviews, and digital apps can all create potential risks for HIPAA incidents. In this episode, we're uncovering hidden compliance pitfalls and giving you practical tips to safeguard patient data in these overlooked areas. Learn more about Medcurity here: https://medcurity.com #Healthcare #Cybersecurity #Compliance #HIPAA
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we dive into the importance of secure phone communications for therapy providers. We discuss: The recently revealed hack of major global telecom providers The difference between secure communications and non-secure communications The difference between HIPAA secure and HIPAA friendly How clients can opt out of secure communications Which VoIP services are HIPAA secure (and which major one isn't) Reframing HIPAA security as client care Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. Resources Article: Chinese hack of global telecom providers is ‘ongoing,' officials warn Officials from the FBI and the Cybersecurity and Infrastructure Security Agency say the major Chinese hack began in late spring, and they are strongly urging Americans to use encrypted communications. PCT Resources Related on-demand CE Training: Smooth and Secure Use of Phone, Text, Email, and Video to Meet Modern Clients Where They Are: Legal-Ethical and Real-World Considerations (3 legal-ethical CE credit hours) Learn about the legal-ethical considerations of modern communication channels in the context of real world practice and client needs. **ideal for leadership PCT's free Group Practice Service Selection Workbook & Worksheets -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs optional accompanying on-demand CE training: Designing a Group Practice's Tech Setup for Success: Effectiveness, HIPAA Compliance, Client Safety, and Efficiency (1 legal-ethical CE credit hour) Group Practice Care Premium weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
Alan welcomes Ruben Kamp, the founder and a ransomware expert at Darkhorse Tech. Dental practices are very susceptible to ransomware. We all like to think that it won't happen to us, but between 7 and 9% of dental offices suffer ransomware attacks every year! Are you taking all the precautions that you can? Reuben and Alan discuss the critical issues of ransomware attacks and cybersecurity in dental practices. They explore real-life incidents, including how ransomware infiltrates dental offices (spoiler: Reuben says it's about 91% through email) They also talk about the severe implications such attacks can have, from damage to your reputation to legal liabilities. Ruben provides comprehensive advice on preventive measures, including the importance of firewalls, regular updates, team training, and cybersecurity insurance. They emphasize that while ransomware threats are pervasive, proper security protocols can significantly mitigate risks. The session also touches on the intricacies of backups, cloud-based software, and the evolving nature of cyber threats with advancements in AI. Some links from the show: Darkhorse Tech Show Index: 01:09 Understanding Ransomware in Dental Offices 03:08 Dark Horse Tech's Approach to IT and Security 07:26 How Ransomware Attacks Unfold 13:56 The Role of AI in Cybersecurity Threats 16:14 Negotiating with Cybercriminals 25:14 The Importance of Reliable Backups 29:39 Local vs. Offsite Backups 31:18 HIPAA Compliance and Data Breaches 33:49 Firewall and Antivirus Importance 41:40 Staff Training and Cybersecurity Awareness 45:25 Cloud-Based Practice Management Software 51:15 Cybersecurity Insurance Policies Join the Very Dental Facebook group using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you'd like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you'll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code “VERYDENTAL10” you'll get another 10% off your order! Go save yourself some money and support the show all at the same time! -- The Wonderist Agency is basically a one stop shop for marketing your practice and your brand. From logo redesign to a full service marketing plan, the folks at Wonderist have you covered! Go check them out at verydentalpodcast.com/wonderist! -- Enova Illumination makes the very best in loupes and headlights, including their new ergonomic angled prism loupes! They also distribute loupe mounted cameras and even the amazing line of Zumax microscopes! If you want to help out the podcast while upping your magnification and headlight game, you need to head over to verydentalpodcast.com/enova to see their whole line of products! -- CAD-Ray offers the best service on a wide variety of digital scanners, printers, mills and even their very own browser based design software, Clinux! CAD-Ray has been a huge supporter of the Very Dental Podcast Network and I can tell you that you'll get no better service on everything digital dentistry than the folks from CAD-Ray. Go check them out at verydentalpodcast.com/CADRay!
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In this episode, we chat with Ashley Boaz, the CEO and Founder of Mint Conceptions, where she leads with a vision of innovative business solutions and operational excellence. As the Lead Coach at Mint Conceptions, Ashley specializes in driving business profitability and efficiency through tailored coaching programs and strategic consulting. With extensive experience in the dental industry, Ashley also serves as the Chief Operating Officer for a Group Dental Practice. She brings valuable insights from her previous work with Dental Support Organizations (DSO), where she learned to navigate large-group dental practices. Her expertise spans Patient Care, HR and Administration, OSHA Compliance, HIPAA Compliance, Radiation Safety, and Dental Practice Management. Ashley began her career in dental care, initially as a Certified Dental Assistant, before advancing to a Registered Dental Hygienist. She holds an Associate of Applied Science in Dental Hygiene and a Graduate Diploma in Dental Assisting from GTCC. Building on her foundational knowledge, Ashley graduated Magna Cum Laude from the University of North Carolina at Greensboro (UNCG) with a Bachelor of Science in Integrated Professional Studies. A committed leader and lifelong learner, Ashley is a Maxwell Leadership Certified Team Member. She brings proven leadership principles to her coaching and operational roles. Her dedication to excellence is reflected in her maintained certifications as a licensed Registered Dental Hygienist and DANB Certified Dental Assistant. We interviewed her about common missed revenue opportunities, when does a practice need a business coach, what are common marketing mistakes, and much more. Mint Conceptions: https://www.mintconceptions.com/ Med Rank Interactive: https://medrankinteractive.com/ #healthcaredigitalmarketingpodcast #ashleyboaz #lamarhull #mintconceptions #medrankinteractive #businesscoach #practicestrategist #consulting #coachfordoctors
The Medcurity Podcast: Security | Compliance | Technology | Healthcare
Securing your vendor relationships is necessary for protecting patient data under HIPAA. Third-party services can introduce vulnerabilities into your system. In this episode, we'll show you how to close those gaps. Ready to safeguard your network and secure patient trust? Hit play and let's get started. Learn more about Medcurity here: https://medcurity.com #Healthcare #Cybersecurity #Compliance #HIPAA
Digital Health Talks - Changemakers Focused on Fixing Healthcare
Dr. Yair Saperstein, CEO of Avo, discusses how winning the American Heart Association's Health Tech Competition catapulted their AI-powered clinical decision support tool into the spotlight. Learn how Avo is revolutionizing cardiac care and beyond, leveraging their AHA recognition to drive innovation in healthcare technology. Dr. Yair Saperstein, CEO, AvoMegan Antonelli, CEO, HealthIMPACT
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The Medcurity Podcast: Security | Compliance | Technology | Healthcare
Is your social media activity HIPAA compliant? What can / can't you post / respond to? Learn about social media standards when it comes to HIPAA compliance, and steps to take to make sure your activity on these platforms is not violating any HIPAA rules. Learn more about Medcurity here: https://medcurity.com #Healthcare #Cybersecurity #Compliance #HIPAA
Healthcare marketers need to rethink their data strategies, focusing on first-party data. Explore the complexities of healthcare digital marketing with Aaron Burnett, CEO of Wheelhouse Digital Marketing Group. In this episode, Aaron discusses the challenges and opportunities in healthcare marketing under new HIPAA guidelines. Learn about the impact of recent HIPAA changes, the importance of first-party data, and strategies for compliance and success in a regulated environment. Discover how first-party data is key to overcoming regulatory hurdles and achieving marketing success. Get ready for a deep dive into the future of digital advertising in healthcare. This episode is a must-listen for healthcare marketers, compliance officers, and anyone involved in digital advertising within the healthcare sector! Resources: Connect with and follow Aaron Burnett on LinkedIn. Learn more about Wheelhouse Digital Marketing Group on their LinkedIn and website. Browse Wheelhouse's blog articles here! Email Aaron directly here.
Today we'll be talking to Mary Govoni, RDH, CDA, who has very important recommendations concerning workplace violence in the dental setting and how this all relates to OSHA's current workplace safety standards. Mary is an internationally recognized speaker, author and coach, focusing on Infection Prevention and Control, OSHA and HIPAA Compliance, and Ergonomics. She is a Certified Dental Assistant and Registered Dental Hygienist with 50+ years of experience in the dental profession. Thanks to our episode sponsors: Ivoclar - https://www.ivoclarusa.com/finder/makeitemax/index.php NSK America - https://www.nskdental.com/
In December 2023 the U.S. Department of Health and Human Services reported that the medical data of more than 88 million people was exposed in the first ten months of 2023. A 2018 Trustwave Global Security Reported that a single healthcare record would receive an average of $250.15 when sold, 50 times more valuable than a stolen credit card. 92% of stolen patient records were criminally acquired. This is a 9x increase over the past five years affecting over 145 million people. Patient Healthcare Information is the most sensitive, valuable and prolific security challenge of the present day. Thankfully, we have this information due to the oft-maligned HIPAA law. Truly innovative for its time and often updated due to its popularity, it is a great accomplishment in privacy law. However, like most laws, its implementation for a business can be fraught. Consulting on HIPAA has become its own industry with an army of consultants and legal experts. In this episode of Strike Graph we are going to delve into the 2nd edition of “The Practical Guide to HIPAA Privacy and Security Compliance.” with the authors Rebecca Harold and Kevin Beaver. The discussion highlights the importance of a comprehensive approach to HIPAA compliance, common myths, and challenges facing healthcare organizations today. The episode also addresses the growing threat of cybercrime, the evolving landscape of data security, and practical steps organizations can take to safeguard patient information. A must-listen for professionals navigating the complex world of healthcare data security.
Your phone is one of the best tools to keep in touch with clients and follow up on leads. We've gathered a list of applications that make compliant communication through the phone a lot easier. Listen to learn more! Read the text version Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail. Phone & VoIP Resources: AgencyBloc: https://www.agencybloc.com/ Phone.com: https://www.phone.com/ RingCentral: https://www.ringcentral.com/ Zoom Phone: https://www.zoom.com/en/products/voip-phone/ Call Recording Application Resources: Agency Bloc's Plus Suite: https://www.agencybloc.com/software-solutions/ Integrity's MedicareCENTER Call Recording Solution: https://integrity.com/MedicareCENTER/ Recordia Telephony Service: https://recordia.net/en/recordia-telephony-service-2-en/ Senior Market Sales CallRecording Solution: https://www.seniormarketsales.com/training-library/videos/phonedotcom TTEC's Mobile Record and Store Now: https://www.ttec.com/industries/healthcare Resources: A Review of the Top Call Recording Applications for Compliant Medicare Business: https://ritterim.com/blog/a-review-of-the-top-call-recording-applications-for-compliant-medicare-business/ CMS' New Definition of Marketing & How It Affects Agents Selling Medicare Plans: https://link.chtbl.com/ASGN20230515B Sales and Communication Practices: https://docs.ritterim.com/compliance/sales-communication-practices/ What Are Agents Responsible for Under HIPAA? https://ritterim.com/blog/what-are-agents-responsible-for-under-hipaa/ Where It All Begins Obtaining Permission to Contact for Medicare Sales: https://ritterim.com/blog/where-it-all-begins-obtaining-permission-to-contact-for-medicare-sales/ References: Tautimes, Mari. “Should Insurance Agents Use Text Messages to Communicate with Clients?” Western Asset Protection Blog, Western Asset Protection, 16 May 2019, info.westernassetprotection.com/blog/should-insurance-agents-use-text-messages-to-communicate-with-clients Dice, Zach. “VoIP vs. Company Cell Phones: Which Is Best for Your Business?” Dice Communications Blog, Dice Communications, 3 Nov. 2022, dicecommunications.com/six-key-differentiators-between-company-cell-phones-and-voip Alder, Steve. “HIPAA Training Requirements.” HIPAA Journal, HIPAA Journal, 21 May 2023, www.hipaajournal.com/hipaa-training-requirements/ “Telephone Consumer Protection Act 47 USC § 227.” Federal Communications Commission, Federal Communications Commission, www.fcc.gov/sites/default/files/tcpa-rules.pdf Accessed 22 July 2024. Alder, Steve. “The Use of Technology and HIPAA Compliance.” HIPAA Journal, HIPAA Journal, 27 Nov. 2023, www.hipaajournal.com/the-use-of-technology-and-hipaa-compliance/ “Worldwide Texting Statistics.” Vermont State Highway Safety Office, State of Vermont, 20 June 2018, shso.vermont.gov/sites/ghsp/files/documents/Worldwide%20Texting%20Statistics.pdf Staff in the Office of Technology. “Can-SPAM Act: A Compliance Guide for Business.” Federal Trade Commission, 17 Jan. 2024, www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business Follow Us on Social! Ritter on Facebook, Instagram, LinkedIn, TikTok, X, and YouTube Sarah on LinkedIn, Instagram, and Threads Tina on LinkedIn
This episode of the SecurityMetrics Podcast is a valuable resource for MSPs who want to learn more about HIPAA compliance and how to better serve their healthcare clients. Join Jen Stone and David Sims to learn more about how Managed Service Providers (MSPs) can empower healthcare organizations to achieve HIPAA compliance.Learn about:The challenges of data discovery and data sprawl in healthcare organizations.The importance of having a documented HIPAA compliance program.The difference between required and addressable HIPAA controls.Choosing the right MSP for your healthcare organizationHow to successfully collaborate with HIPAA compliance officers within healthcare organizations.Why HIPAA Compliance goes beyond a BAABonus Resources:David Sims and Donna Grindle's Podcast: Help Me With HIPAA (@Helpmewithhipaa) https://helpmewithhipaa.com/HIPAA for MSPs: https://www.hipaaformsps.com/American Institute of Healthcare Compliance (AIHC): https://aihc-assn.org/SM Podcast Episodes with Donna Grindle:HHS 405(d) Fundamentals: A Guide for Healthcare Providers and MSPs | SecurityMetrics Podcast 92HIPAA Basics: Where to Start with Practices and Training | SecurityMetrics Podcast 63HHS 405(d) - What You Need To Know | SecurityMetrics Podcast 45Business Continuity during Healthcare Crisis | SecurityMetrics Podcast 6Hosted by Jen Stone, Principal Security Analyst (MCIS, CISSP, CISA, QSA).[Disclaimer] Before implementing any policies or procedures you hear about on this or any other episodes, make sure to talk to your legal department, IT department, and any other department assisting with your data security and compliance efforts.
In this episode of "Insurance Business Babes," hosts Kathe Kline and Joanna Wyckoff, alongside guest Angela Palo, delve into the multifaceted challenges faced by insurance agents amid evolving CMS regulations and Medicare policies. They discuss the skewed perceptions government employees have about agents due to primarily hearing complaints, emphasizing the need for CMS employees to better understand the agents' work. The conversation highlights concerns over potential changes to essential tools like Connecture and Sunfire, and the financial burden these might place on agents. They also address issues with client communication during plan changes, the affordability and necessity of CRM systems, and the impact of new rules on carriers, agents, and vulnerable populations. Angela elucidates on the importance of SOC 2 compliance and the risks of inadequate security, while the trio collectively expresses frustrations about the undervalued role of agents and uncertainties surrounding policy changes and their broader implications.
AMA President Dr. Jesse Ehrenfeld leads a discussion with three other physicians on the use of AI in health care. Panelists are Dr. Claire Novorol, the founder and chief medical officer of Ada Health, a digital health company using AI to help diagnose and treat patients; Dr. Mark Sendak, a population health data science lead at Duke Institute for Health Innovation; and Dr. Alex Stinard, an emergency room physician and regional medical director of Envision Health Care in Florida.
Healthcare industry: medical transportation, medical billing, homecare business
The Health Insurance Portability and Accountability Act (HIPAA) of 1996 mandates the protection of all medical data to ensure equal access to healthcare and insurance coverage. Its privacy and security rules prevent sharing specific healthcare information with insurers. However, many healthcare professionals still find HIPAA compliance challenging. This guide answers frequently asked questions and provides practical tips to help you confidently navigate the complex world of HIPAA compliance.
In this insightful episode of Insurance Business Babes, hosts Kathe Kline and Joanna Wyckoff dive deep into the crucial aspect of protecting and managing your business in the insurance industry. They share personal strategies on segregating emails for clients and carriers, handling overwhelming amounts of insurance-related spam, and employing technology such as CRMs while ensuring HIPAA compliance through Business Associate Agreements. Kathe reflects on her investigation of CRM options in light of rising costs and HIPAA considerations, expressing the importance of data ownership and the ability to export data securely. Joanna relays her experiences with VA training, stressing the significance of a business owner mentality over an employee mindset and the foresight needed for business growth, even sharing anecdotes from her recent house purchase. Lastly, the hosts commiserate over unwanted solicitations in the form of calls and texts, discussing tactics for maintaining clear and effective communication channels in their business operations.
Join Chanie Gluck as she navigates the complex aftermath of the Change Healthcare cyberattack alongside Landon Tooke, COO and Chief Compliance Officer at Impact Healthcare Solutions. In this insightful episode, they discuss the latest developments and strategies for strengthening cybersecurity in the healthcare sector. Show Notes: Chanie sets the stage, discussing her experience and the focus of today's episode—the Change Healthcare cyberattack. Landon, a seasoned healthcare attorney, gives an update on the current situation regarding Change Healthcare, explaining the sequence of events that led to the recent data breaches and the implications for healthcare providers and revenue cycle management (RCM) companies. Detailed breakdown of the cyberattacks by Black Cat, subsequent responses by Change Healthcare, and the emergence of Ransom Hub, a new threat actor claiming possession of sensitive data. Discussion on how the breach has sparked debates over healthcare data security, antitrust concerns, and the potential reevaluation of large healthcare mergers. [Cybersecurity Focus]: Emphasis on the importance of maintaining cybersecurity vigilance, investing in protective measures, and considering cybersecurity insurance as essential parts of healthcare operations. Conclusion: Chanie and Landon reflect on the broader implications of the cyberattack and stress the need for continuous improvement in cybersecurity strategies within the healthcare industry. --- We're thrilled to announce that "Leaders in Medical Billing" has been recognized by Feedspot as one of the Top 15 Medical Billing and Coding Podcasts on the web, currently ranking in 5th place! Learn more about this honor here https://podcasts.feedspot.com/medical_billing_and_coding_podcasts/
Ashu Dubey is the CEO and Co-Founder of Gleen, a leading generative AI-based customer service solution. As a serial AI entrepreneur, Ashu previously was CTO and Co-Founder of 12 Labs, an early pioneer in AI-powered personalized health recommendations. Ashu led top of the funnel user growth at LinkedIn, where he significantly accelerated user growth and was instrumental in launching innovative products such as LinkedIn Events. Ashu has an MBA from UCLA, attended IIT Dhanbad, and consistently merges technology and innovation to shape industry landscapes.In This Conversation We Discuss: [00:40] Intro[01:47] Bridging Discord and Ecommerce gaps[03:08] The importance of reliable AI in business[04:25] Balancing AI risks and benefits[04:49] Limitations of ChatGPT integration[06:09] Aligning AI abilities with customer expectations[07:05] Improving your AI tool through feedbacks[07:35] Safeguarding customer information[08:35] Editing and customizing AI responses[09:43] Incorporating AI into help desks[10:26] Testing AI exposure levels on customers [11:03] Seamless Setup with Gleen AI[12:10] Gleen's quick turnaround for integration requests[12:27] Unified suite of AI services with Gleen AI[14:17] Gleen's special offer for Honest Ecommerce listeners[15:01] The omnichannel capability of Gleen[15:50] Find Ashu on LinkedIn and Twitter/XResources:Subscribe to Honest Ecommerce on YoutubeGenerative AI platform for customer success https://gleen.ai/Follow Ashu Dubey https://www.linkedin.com/in/ashudubeyIf you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!
This HR Party of One episode covers the major kinds of compliance training, how often they should be conducted, and tips for ensuring employee participation. Payroll + HR + Benefits in an all-in-one solution. Request a BerniePortal demo today! https://offer.bernieportal.com/bernieportal-employer-demo-hrpo1/Find us at https://www.bernieportal.com/hr-party-of-one/BerniePortal: The all-in-one HRIS that makes building a business & managing its people easy. http://bit.ly/2NEQ5QbWhat is an HRIS?https://bit.ly/what-is-an-hrisBernieU: Your free one-stop shop for compelling, convenient, and comprehensive HR training and courses that will keep you up-to-date on all things human resources. Approved for SHRM & HRCI recertification credit hours. Enroll today!https://bernieu.bernieportal.com/Join the HR Party of One LinkedIn Group!https://www.bernieportal.com/community/▬ Contents of this episode ▬▬▬▬▬▬▬▬▬▬00:00 Intro01:06 What is Compliance Training? 02:38 Anti-Harassment03:54 DEI04:43 HIPAA Compliance 06:59 Workplace Safety/OSHA08:50 Cybersecurity10:39 Ensuring Employee Participation11:43 Final Thoughts▬ Episode Resources & Links ▬▬▬▬▬▬▬▬▬▬BerniePortal's Compliance Feature https://www.bernieportal.com/compliance/HR Scorecardhttps://www.bernieportal.com/hr-scorecard-identify-compliance-risks/Training Requirements in OSHA Standards https://www.osha.gov/sites/default/files/publications/osha2254.pdfHIPAA Compliance Checklist https://www.hipaajournal.com/hipaa-compliance-checklist/#hipaacompliancechecklistfororganizationsWhat HR Needs to Know About Cafeteria Plan Compliancehttps://youtu.be/umJUJq_3wrE?feature=shared▬ Social Media ▬▬▬▬▬▬▬▬▬▬▬► LinkedIn: https://www.linkedin.com/company/bernieportal▬ Podcast▬▬▬▬▬▬▬▬▬▬▬▬► Apple Podcasts: https://podcasts.apple.com/us/podcast/hr-party-of-one/id1495233115► Spotify:
Ignite Digital Marketing Podcast | Marketing Growth Tips | Alex Membrillo
Discover how to navigate HIPAA compliance in digital marketing with our latest podcast featuring expert insights from Cardinal's Chief Strategy Officer, Rich Briddock and VP of Marketing at Freshpaint, Ray Mina. Learn about leveraging HIPAA-compliant MarTech, the impact of the recent HHS bulletin update on healthcare marketing, and strategic opportunities for using first-party data while maintaining privacy. Stay ahead in healthcare marketing without risking HIPAA violations. RELATED RESOURCES Privacy First: Marketing Technologies That Prioritize HIPAA Compliance - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/hipaa-compliant-martech/ Why It's So Hard To Get High-Quality Leads in a HIPAA World - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/why-its-hard-to-get-high-quality-leads-in-a-hipaa-world/ ROI Tracking Demystified: How to Measure Performance in a HIPAA World - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/hipaa-marketing-roi-measurement-tracking/ HHS Approves Tools Like Freshpaint In Latest Guidance Update - https://www.freshpaint.io/blog/hhs-approves-tools-like-freshpaint?utm_source=cardinal_digital&utm_medium=podcast&utm_campaign=hhs_update_2024
In this episode of "Insurance Business Babes" Kathe Kline and Joanna Wyckoff dive into the world of tech tools that can revolutionize insurance businesses. They explore the DFY platform's automated features, emphasize the importance of owning customer data outside of Facebook, and discuss various CRM options like Agency Block and Medicare Pro, including HIPAA compliance and cost considerations. Kathe and Joanna also share their experience with different VoIP systems, video recording tools, and programs like Canva and Stencil for creating professional content. They highlight the efficiency of TypeDesk in managing repetitive communications and the innovative Contact Wearable bracelet for networking. Furthermore, they talk about the nuances of e-mail marketing with SendFox and Constant Contact, and how tools like Zapier can automate client interactions. Throughout, they remind listeners of affiliate opportunities that support the podcast without extra cost, posting to show notes for further details on the programs covered.
In this insightful episode of Insurance Business Babes, Kathe Kline and Joanna Wyckoff tackle the timely and critical issue of what agents can do if their Field Marketing Organization (FMO) is eliminated. They stress the importance of having a backup plan, which includes learning how to manage their own client data using affordable and HIPAA-compliant Customer Relationship Management (CRM) tools like Less Annoying CRM and HubSpot. The hosts discuss the potential challenges of transferring and owning data, the necessity of maintaining direct relationships with lead vendors, and the significant focus on compliance - particularly when using carrier logos and in the recording of calls. Joanna emphasizes the value of her trainings for her downlines and the need for agents to become less reliant on IMOs for technology. They express concerns over the government's stance on the role of agents in the Medicare market, suggesting that there is a possibility agents could be marginalized, and underline the importance of being versatile with technology and being able to use paper applications in challenging situations. Agents are encouraged to own their data and be prepared for changes in the industry, including a shift away from traditional IMO structures.
Ever wondered how small healthcare businesses tackle the colossal task of HIPAA compliance? I'm Dr. Kate Walker, and I promise to guide you through the labyrinth of conducting an annual HIPAA audit, ensuring you're armed with the knowledge to protect your clients' sensitive information. This isn't just about ticking boxes; it's about understanding the vital role you play as a custodian of Protected Health Information (PHI), whether you're a licensed practitioner or not. Our discussion will demystify the complexities of HIPAA, alongside Texas' House Bill 300, to help you establish a robust self-audit system that doesn't just aim for perfection but prioritizes continuous improvement and adherence to crucial regulations.As your navigator through these murky waters, I'll illuminate the distinctions between systems that manage PHI and the significance of having ironclad policies, breach response plans, and a culture of accountability. Small healthcare business owners, listen up: it's time to embrace comprehensive training for all staff and integrate practice risk training into your routine. Remember, staying informed and prepared isn't just a best practice—it's your ethical and legal shield. So, join me, roll up your sleeves, and let's secure your practice's compliance and integrity together.Get your step by step guide to private practice. Because you are too important to lose to not knowing the rules, going broke, burning out, and giving up. #counselorsdontquit.
This week I talked with Jessica Gulish about the revolutionary role of Spruce Health in HIPAA Compliant patient communication software for mental health professionals.
A special podcast of a webinar led by Stewart Gandolf, CEO, Healthcare Success, and Kathy Gaughran, Ray Mina, Vice President of Marketing, Freshpaint. The topic is Unlocking High Performance Marketing With a Privacy-First Approach to HIPAA Compliance.
There has been a big shift in what a HIPAA-compliant website looks like when it comes to analytics and tracking information. It can be challenging for practices to navigate their options. Join Scott Zeitzer and Ashley Hohensee from P3 and host Michael Roberts as they walk us through their own journey to find a new analytics solution and their recommendations for practices. Visit HC.Show for more on this show and to sign up for email notifications of new episodes.Visit P3 Practice Marketing for more about how orthopedic, spine, and neurology practices can expand their reach. Hosted on Acast. See acast.com/privacy for more information.
Ignite Digital Marketing Podcast | Marketing Growth Tips | Alex Membrillo
In this episode of the Ignite Podcast, Ray Mina, Head of Marketing at Fresh Paint and Cardinal's SVP of Strategy and Analytics, Rich Briddock, delve into the complexities of adhering to HIPAA compliance in the age of digital marketing. The two discuss the role and potential pitfalls of customer data platforms, the shift to server-side data handling, and Fresh Paint's solution to these challenges. The conversation also expands to discuss how industry giants like Facebook and Google balance performance with privacy and the integration of Fresh Paint into healthcare tracking infrastructure. Providing tentative solutions for businesses to continue their marketing efforts without compromising privacy, this episode is essential for marketing teams in the healthcare industry aiming to keep up with digital trends while adhering to HIPAA regulations.
Are you a mental health provider committed to safeguarding your clients' sensitive data? Do you want to ensure your practice remains HIPAA compliant, especially if you're running a small or medium-sized operation? This episode is aimed at you, and I promise that by the end, you'll have a better understanding of how to stay compliant, manage known issues, and protect your clients from the potential consequences of HIPAA violations.As mental health providers, we have a responsibility to safeguard our clients' sensitive information. This episode unpacks the complex world of HIPAA compliance, exploring practical steps such as conducting security risk analysis, implementing adequate security controls, and providing comprehensive employee training. We delve into the importance of vendor due diligence and examine the potential consequences of HIPAA violations. But that's not all. We also discuss how to protect your practice from vulnerabilities and touch on the importance of having a comprehensive policy and procedures manual. We highlight the crucial aspects of data backup, disaster recovery, and the seven-year record retention policy. And for those of you in Texas, we dive into the specifics of creating badass businesses while maintaining proper client information security. So, if you're ready to take your knowledge to the next level and become a more knowledgeable mental health provider, this is a must-listen episode. Tune in, and let's get to work!Get your step by step guide to private practice. Because you are too important to lose to not knowing the rules, going broke, burning out, and giving up. #counselorsdontquit.
Do you want to stay one step ahead in the realm of HIPAA compliance and digital security? This podcast episode dives into the fascinating world of HIPAA compliance and digital security with Gil Vidal, founder of HIPAA Vault. Learn how he pivoted his successful hosting business to become a leading expert in HIPAA compliance and get tips on what medical practices should consider when looking to ensure secure digital communication. Hear why encryption is vital, discover mistakes to avoid when it comes to PHI, and learn about new regulations that are changing the game. Tune in and discover the future of HIPAA compliance and digital communication! [00:00 - 06:53]Expert Advice on HIPAA Compliance from Gil Vidals [06:54 - 14:11] HHS Guidelines on Third-Party Tracking and PHI [14:12 - 20:56] How to Address Tracking in the Digital World [20:57 - 27:27] Don't Just Entrust Everything to Your IT Guy [27:28 - 34:15] Introducing Physical Elements to Digital Security [34:16 - 37:32] Closing Segment Key Quotes: "Marketing and tracking is pivotal and key to being able to have a successful web presence.” - Gil Vidals “We can't always base everything just on software. We need something in the physical world to anchor the security.” - Gil Vidals Subscribed Yet? Now you can! Subscribe to the Patient Convert Podcast and never miss a new episode! Subscribe for emails or use your favorite podcast app via Email, Apple Podcasts, Google Play, Spotify, or Stitcher, or visit my website intrepy.com Feel free to connect with me on LinkedIn, Twitter, Facebook, and Instagram. What We Do Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing Check out our physician liaison training platform – Physician Liaison University. Leave a Rating & Review for Other Listeners! I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above. The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well. Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Thanks for listening. Justin & Kelley Knott
What if you could unlock the secrets to mastering dental billing and ensuring HIPAA compliance in your practice? Join us as we chat with Ericka, a dental industry expert with over 25 years of experience, who shares her unique insights and invaluable knowledge on the subject.From her humble beginnings as a dental assistant to acting owner for eight different practices, Ericka's journey has led her to become a true dental billing authority. In this episode, we explore the complexities of dental audits, HIPAA compliance, the significance of the anti-kickback statute, and the crucial role of a compliance officer in a dental practice. Learn how to protect your practice and navigate dental insurance regulations with confidence and ease.Dive into Ericka's wealth of knowledge, as we cover topics such as the importance of privacy policies, team training, and breach protocols. Ericka also shares insights from her upcoming book 'I am Just the Biller', making this episode an unmissable listen for any dental professional looking to stay ahead of the game and ensure their practice remains compliant and successful. Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:billingcoach@dentalbillingcollege.comWould you like to schedule a FREE 30-minute consultation? Spots are limited to 4 per month. Email your request to:admin@dentalbillingcollege.com
This episode of EMS One-Stop With Rob Lawrence is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. Page, Wolfberg & Wirth was asked by the National EMS Information System (NEMSIS) Technical Assistance Center (TAC) to research frequently asked questions related to data in EMS patient care reports. PW&W analyzed these questions under applicable laws and guidance, and developed general answers and best practices contained in the new publication, “Patient Care Report Data QuickGuide - FAQs on owning, amending, retaining and sharing patient care report data.” In this week's EMS One-Stop, available in both video and audio versions, Host Rob Lawrence speaks with the PW&W authors of the project, Ryan Stark, managing partner, and Steve Johnson, director of reimbursement consulting. They discuss the guide, why it's needed, and the major FAQs and misconceptions about PCRs. The guide is broken down into four key areas of FAQs: PCRs' legal status Amending PCRs PCR retention Transferring PCR data Top quotes from this episode “I would much rather defend an organization who regularly goes through a quality assurance process, whereby they make the provider and hold them responsible for the accuracy and completeness of the record.” — Ryan Stark “Others may say, we see a lot of amendments to your records. The answer is ‘yes, that's because we care about getting it right' – that's the mantra of our organization.” — Ryan Stark “One of the things behind the importance of documentation is that it doesn't live in a vacuum. We are in a day and age where it's going to follow the patient for their lifetime, so you may have a rehab facility that wants to consult the medical record to determine the mechanism of injury or how the injury occurred and the only person [that knows that] is the EMS practitioner.” — Ryan Stark “Long gone are the days where we can give you a quick ticket, passing along the information to the receiving facility. Now we are marrying up records, electronic health exchanges and other mechanisms and the genesis of all this starts with the original call.” — Steve Johnson “Everyone should sign the patient care report. Why? Because everyone was a function of providing that particular service and we get a lot of pushback and they say ‘well now I'm legally responsible for everything that happened,' and that's not what the law says. The law says, for what you did, you are responsible for what you did and what you didn't do when you had a legal duty to do something or withhold doing something because it was contraindicated. All that indicates is that yes, I reviewed it and to the best of my knowledge it's true and accurate.” — Ryan Stark “The law will impose liability where it lands. Just because you've signed that particular patient care report, doesn't mean you're responsible for all the interventions and everything that I outlined in there, it would be whoever performed or withheld those interventions that would be responsible within the scope of practice.” — Ryan Stark Episode contents 1:09 – Introductions 1:30 – PWW history 3:30 – Introducing the PCR Data QuickGuide 4:20 – The circle of life of a PCR 11:00 – NEMSIS data/research license and EMS by the numbers 13:20 – Who owns PCR data 15:50 – Signatures! And legal responsibility 17:40 – Accuracy of documentation to defend your actions 18:30 – Why does the driver have to sign? 20:00 – Amending PCRs: When and why 22:33 – Who do you tell if a record is amended? 24:30 – Can your state request you to amend your PCR? 27:30 – How long should we keep documents? 30:50 – When an agency closes down or merges 33:30 – Body-worn camera content 35:30 – Transferring paper records to digital 37:15 – Bi-directional data and HIE – responsibilities 40:00 – Final thoughts Additional resources The PCR Data QuickGuide is available now, and we encourage all EMS professionals to download their copies and gain a deeper understanding of PCR data best practices. To download the guide, please follow the link: About NEMSIS About Page, Wolfberg & Wirth About our guests Ryan Stark Ryan Stark is a managing partner with Page, Wolfberg & Wirth, and is the firm's resident “HIPAA guru.” He counsels clients on labor relations, privacy, security, reimbursement and other compliance matters affecting the ambulance industry. Ryan started in the healthcare field as a freshman in college, where he worked for a local hospital and a retail pharmacy. After college, he decided to become a lawyer, hoping to guide healthcare providers through the demanding legal issues they face. He has been with PW&W since 2007, fulfilling that ambition. Ryan is passionate about educating EMS professionals and loves collaborating with providers and CEOs alike. He is a featured speaker in PW&W seminars and webinars, including the firm's signature abc360 Conference, where he hosts the abc360 Game Show. Always enthusiastic, Ryan has been invited to speak at many state and regional EMS conferences, as well as national industry events. He is also an adjunct professor at Creighton University in the school's Master of Science in Emergency Medical Services Program. Ryan developed, and is the primary instructor for, the nation's first and only HIPAA certification for the ambulance industry – the Certified Ambulance Privacy Officer. He also co-authored PWW's widely used Ambulance Service Guide to HIPAA Compliance. Ryan volunteers with local community nonprofit organizations. He was also a big brother with the Big Brothers Big Sisters program for over a decade and keeps in touch with his “little.” Ryan also enjoys hiking, running, kayaking and traveling, and spending time with son Oliver. Steve Johnson Steve began his career in the EMS industry in 1985, gaining valuable experience while serving as an EMT and later as director of a municipal ambulance service in Minnesota. As an ambulance service manager, Steve established his expertise in areas of operations, billing and administration. Steve also has significant EMS educational experience. He established and served as training coordinator and lead instructor for a State Certified EMS Training Institution for EMTs and First Responders. Steve served on both the Rules Work Group and the EMS Advisory Council to the Minnesota State Department of Health. He joined the staff of a large, national billing and software company, where he was a frequent lecturer at national events and software user group programs. For over 7 years, Steve served as director of a national ambulance billing service and was responsible for all aspects of managing this company, including reimbursement, compliance and other activities for ambulance services throughout the nation. Steve served as founding executive director of the National Academy of Ambulance Coding (NAAC), overseeing all activities of the Academy, including the Certified Ambulance Coder program, the nation's only coding certification program specifically for ambulance billers and coders. As the director of reimbursement consulting with Page, Wolfberg & Wirth, Steve is involved in all facets of the firm's consulting practice. Steve works extensively on billing and reimbursement-related activities, performing billing audits and reviews, improving billing and collections processes, providing billing and coding training, conducting documentation training programs, and performing many other services for the firm's clients across the United States. Steve is also a licensed private pilot, and enjoys an active role in his church. Rate and review the EMS One-Stop podcast Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. Contact the EMS One-Stop team at editor@EMS1.com to share ideas, suggestions and feedback.
Darkhorse Dental Tech Managed IT Service! We specialize in supporting existing practices with their Support and HIPAA Compliance needs as well as the design and installation of Startup Practices! Tune in as Reuben Kamp, CEO/Founder of Darkhorse Dental Tech discuss: ✅ Dental Computer Support ✅ New Dental Startups ✅ Computer Technology Dental Upgrades ✅ Email & Network Security ✅ HIPAA Compliant! . Nifty Thrifty Dentists DEAL: 10% discount on many services as well as ramp-ups for start-ups! Fill out a contact form below and select Nifty Thrifty Dentists. . Click the link below to learn more about what we do at Darkhorse Tech www.darkhorsetech.com/contact . To get FREE Dental Resources and Deals, click here: https://niftythriftydentists.com/ . To join our community of over 45k Dental Professionals, click here: https://www.facebook.com/groups/nifty...
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain why clients cannot waive the need for HIPAA compliance. We discuss misconceptions that stem from non-enforcement for parts of the HIPAA Security Rule during the federal Public Health Emergency; who needs a BAA; the protections BAAs provide for the HIPAA Covered Entity; client's rights to request non-secure communications; client's rights to access their health information; and why clients cannot waive the Business Associate requirement. Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. PCT Resources PCT article: What's a HIPAA Business Associate? PCT article: Clients Have the Right to Receive Unencrypted Emails (and Texts) Under HIPAA PCT's Sample Request for Non-Secure Communications Form PCT's Group Practice Service Selection Workbook & Worksheets (free!! Step 1 of the PCT Way) support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality needs PCT's Group Practice Care Premium service with direct support & consultation service, Group Practice Office Hours, for group practice leaders, plus: assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members access to Remote Workspace Center with step-by-step tutorials & registration forms for securing documenting Remote Workspaces assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing documenting personal & practice-provided devices
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we cover a common area of confusion for group practice owners – contractor clinicians. We discuss covered entities; HIPAA policies and procedures; IRS factors of control for contractors vs employees; the ABC test to determine classification; contracting as a business to business relationship; acting as a Managed Services Organization (MSO); Business Associate Agreements (BAAs); risk exposure and risk analysis; consequences of misclassifying contractors; and our HIPAA compliance manual service that can help with setup and implementation. Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. Show Notes & Additional Information: ABC test for contractors Under the ABC test, a worker is considered an employee and not an independent contractor, unless the hiring entity satisfies all three of the following conditions: A: The worker is free from the control and direction of the hiring entity in connection with the performance of the work, both under the contract for the performance of the work and in fact; B: The worker performs work that is outside the usual course of the hiring entity's business; and C: The worker is customarily engaged in an independently established trade, occupation, or business of the same nature as that involved in the work performed. JD Supra article: Independent Contractors Under U.S. Law: Knowing Your ABCs Independent Contractor Laws by State (with map and key!) CMS - Covered Entities and Business Associates See Business Associates section, particularly: "If a covered entity engages a business associate to help carry out its health care activities and functions, the covered entity must have a written business associate contract or other arrangement with the business associate" and "Also, a covered health care provider, health plan, or health care clearinghouse can be a business associate of another covered entity." PCT Resources Free on-demand webinar (with Maureen Werrbach of the Group Practice Exchange, too!): Structuring Your Group Practice for Success -- Considerations for Contractors VS Employees PCT's Group Practice PCT Way HIPAA Compliance Manual & Materials Includes the Terms of Service template for practice as Managed Services Organization and HIPAA Business Associate to contractor clinicians as HIPAA covered entities, template BAAs for executing between practice and contractor clinicians, and comprehensive HIPAA Security Policies & Procedures for the practice as HIPAA covered entity and Business Associate/MSO. Comprehensively covers the HIPAA P&Ps for contractor clinician structure group practices, employee structure group practices, and practices that are hybrid. PCT's Group Practice Care Premium service with assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members plus: Access to Remote Workspace Center with step-by-step tutorials & registration forms for securing documenting Remote Workspaces Assignable staff HIPAA Security Awareness: Bring Your Own Device training Access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing documenting personal & practice-provided devices Direct support & consultation service, Group Practice Office Hours
Danielle Mckinley the "HIPAA Chick" was on our show to discuss the BIGEST mistakes and pitfalls new doctors run into when getting their practice set up. The 3 BIGGEST challenges are #1. Audits #2. Investigations and Whistle Blowers #3. Ransomware & Hacking This Episode informs you on how to protect yourself, and of course Unscripted Style we bust out a Bad Dad Joke.
Compliance Services for Healthcare Providers R. Jeffrey Hedges, RJ Hedges & Associates – The Sharkpreneur podcast with Seth Greene and special co-host J. Diane Robinson Episode 881 R. Jeffrey Hedges R. Jeffrey Hedges, CDME, ABI, is President and CEO of R. J. Hedges & Associates of New Florence, PA. After serving in the United States Air Force for 27 years, Jeff transitioned into the private sector, initially developing software to help independent pharmacies understand and become compliant with HIPAA. In 2006, Jeff founded R.J. Hedges & Associates to support healthcare providers with compliance services and software solutions. R.J. Hedges & Associates offers comprehensive healthcare compliance consulting services for independent pharmacies, home health care facilities, medical supply companies, physicians and other small practices throughout the United States. They support clients' needs in an ever-changing regulatory environment by providing complete, customized programs ready for implementation. These programs include policies and procedures, customized forms, checklists, compliance training and access to a knowledgeable staff. Currently working with over 500 facilities throughout the United States, R.J. Hedges & Associates' compliance programs include: Compounding; DMEPOS; Fraud, Waste & Abuse Prevention; Hazardous Drugs; Human Resource Management; Immunizations; Medication Safety; Pharmacy and other state and federal compliance programs. Jeff is a sought-after speaker at numerous seminars and national conferences who educates his audiences on healthcare compliance, especially as it relates to the pharmacy and durable medical equipment (DME) communities. Jeff is currently serving with the National Council of Prescription Drug Plans (NCPDP) and the National Supplier Clearinghouse Advisory Council. He is the co-author of the National Community Pharmacists Association's HIPAA Security Handbook and has written many articles on HIPAA Compliance, Medicare Accreditation and other federal compliance topics. His podcasts on the Pharmacy Compliance Guide™ hosted on the Pharmacy Podcast Network range from Hazardous Drugs to Diabetic Shoes to Acquisitions and Mergers. Jeff served on the Board of Directors for the Board of Certification/Accreditation Intl (BOC) from 2010 through 2017 holding key positions of Vice Chair, Secretary and Member-At Large. In 2015, O&P News named Jeff one of the Top 175 Innovators in Orthotics and Prosthetics. In 2014 and 2016, the Better Business Bureau awarded R. J. Hedges & Associates second place in the Torch Award for Marketplace Ethics. In 2017, R.J. Hedges was named Western Pennsylvania's Torch Award Winner for Marketplace Ethics. Professional credentials include Accredited Business Intermediary (ABI) with the American Business Brokers Association (ABBA) and BOC Certified Durable Medical Equipment (CDME) Specialist. Listen to this illuminating Sharkpreneur episode with R. Jeffrey Hedges about supporting healthcare providers with compliance services. Here are some of the beneficial topics covered on this week's show: - How word of mouth marketing is a great way to get new clients. - Why it's most important to be available to your clients when they need you. - How there are many benefits to working for RJ Hedges and Associates. - Why it's good business to provide your employees with a robust 401k matching program. - How the business owners job is to protect their employees and their business. Connect with Jeffrey: Guest Contact Info Twitter @RJHedges Facebook facebook.com/RJHedges LinkedIn linkedin.com/company/rj-hedges-associates Links Mentioned: rjhedges.com Learn more about your ad choices. Visit megaphone.fm/adchoices