Made in America with Ari Santiago

In this Made in America podcast episode, Nelson Bruton, President of Manufacturing Chats, shares insights on how manufacturers can boost their sales and business growth through practical, effective communication tools like live chat. The discussion covers the evolution of Manufacturing Chats from a full-service digital marketing agency to a specialized provider of live chat solutions tailored for industrial manufacturers. Nelson emphasizes the importance of real-time customer engagement, drawing parallels between live chat and trade show interactions. He also explores the potential of AI in chat services while highlighting the continued need for human interaction in complex sales environments. This episode is a valuable resource for manufacturers looking to enhance their sales strategies and improve customer engagement.  Youtube: https://youtu.be/SIXhUjWBpA4 Podcast Website: https://madeinamerica.compassmsp.com/nelson-bruton-manufacturing-chats Nelson Bruton's LinkedIn Manufacturing Chats Website  Manufacturing Chats LinkedIn Ari Santiago's LinkedIn CompassMSP Website CompassMSP LinkedIn Made in America Podcast Facebook Made in America Podcast LinkedIn Made in America Podcast YouTube Podcast produced by Miceli Productions.  

In this week's Made in America episode, Grant Branch III, CEO of the Kamflex Corporation, shares how the company offers more than just conveyors—they provide complete solutions for their customers by integrating robotics, conveyors, and data analytics.   Grant explains how being a system integrator allows them to build a vertically integrated system that delivers the full package, solving complex challenges for industries that rely on precision and efficiency.   Learn more here: Youtube link: https://youtu.be/fh2Agjoaa9k Podcast page: https://madeinamerica.compassmsp.com/grant-branch-iii-camflex   #MadeInAmerica #SystemIntegration #Innovation #AmericanManufacturing #Robotics #DataAnalytics

This episode is packed with tips on how manufacturers can improve their bottom lines. From analyzing inventory management, to tax incentives, M&A opportunities, R&D credits and grant opportunities, you don't want to miss this episode! https://madeinamerica.compassmsp.com/ https://blog.compassmsp.com/ https://compassmsp.com/about  

In our newest Made in America episode, Ari sits down with Adam Rodrigues, Vice President of FORGE, to discuss hard tech innovation and startup success. With only 3% of hard tech startups making it to market, FORGE is helping founders overcome challenges through funding, education, and manufacturing connections.

In our newest Made in America episode, Ari sat down with Ed Rodríguez, President and CEO of Penmar Industries. Discover his thoughts on leadership, the power of patience, and how Penmar is making waves in American manufacturing with labels and tapping into technology.

In this episode of Made in America, we're joined by Mike Calorossi, VP of Manufacturing Operations at MannKind Corporation, to discuss the transformative power of pharmaceutical manufacturing. From recognizing the value of diverse teams to always staying a step ahead in operations, Mike shares lessons that have shaped his leadership philosophy and career success. Tune in to hear why staying proactive and playing to your team's strengths is a “superpower” in today's fast-paced manufacturing world.

What role do technology and automation play in shaping the future of manufacturing? Recorded live at ACM Aerospace Alley, the latest episode of the Made in America Podcast features insights from Brian Montanari (Hapco Industries), Jackie Garafano (CCAT), and Nick Delick (New England Airfoil Products). Together, they explore how technology roadmaps and partnerships like the Connecticut Center for Advanced Technology (CCAT) are driving innovation in aerospace and beyond.

Recorded live from ACM Aerospace Alley, we bring you an insightful panel discussion on Cybersecurity Maturity Model Certification (CMMC). Join Ari Santiago, CompassMSP CEO and Made in America Host, alongside industry leaders Michael Polo, President of ACMT Inc., and Carleton Birk, President of Birk Manufacturing, as they explore why CMMC is crucial for manufacturers and how to stay ahead in a competitive landscape.

Monique Iken from PMC-STS, Inc. sits with Ari Santiago to talk about her career journey, off-shoring and fostering the next generation workforce in Manufacturing.

In this episode, Randy Hauser, President of Chicago Metal Fabricators, discusses the turnaround and growth of this metal fabricator company with roots dating back to 1908. Randy shares his journey from joining the company as a turnaround specialist to leading it through transformative changes in sales, marketing, and operations. Discover how Chicago Metal Fabricators differentiated itself in a competitive market by investing in large-scale equipment and building a culture of professionalism. Randy also emphasizes the importance of adaptability and fostering a team-oriented environment that encourages continuous improvement. This episode is packed with insights on leadership, manufacturing challenges, and the critical role of maintaining a strong customer focus. Randy's favorite book: Competitive Strategy, Michael Porter Randy Hauser, Chicago Metal Fabricators Website: https://chicagometal.com/ Facebook: https://www.facebook.com/chicagometalfabricators LinkedIn: https://www.linkedin.com/company/chicagometal Twitter: https://twitter.com/ChicagoMetalFab YouTube: https://www.youtube.com/channel/UChi9gc6xrBRotQtb3dOU9sw Randy's LinkedIn: https://www.linkedin.com/in/randy-hauser-27143016/ Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/ Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/ Randy and Ari talk about culture, continuous improvement, sales, capital investments

In this episode, Charlie Radcliff, President of Radcliff Wire, shares the impressive journey of his family-owned business. Radcliff Wire specializes in custom-shaped wire, serving diverse industries such as aerospace, medical, and electronics.   Charlie talks to Ari about the company's diversification strategy, which came down from his father, and continues today as a mainstay. He also discusses the importance of continuous innovation to stay competitive.   Learn how the company leveraged state grants to adopt advanced technologies, allowing them to stay ahead of the curve. Discover why understanding the end-use of their products is crucial for entering and thriving in multiple markets.   Charlie also emphasizes the importance of making smart investments in technology and personnel, which have been key to their sustained success. He reflects on the company's rich history and his passion for the business.   This episode is packed with good insights on thriving in manufacturing!   Charlie's favorite book: The Goal by Eliyahu M. Goldratt   Charlie Radcliff, Radcliff Wire Website: https://radcliffwire.com/ LinkedIn: https://www.linkedin.com/company/radcliff-wire-inc Charlie's LinkedIn: https://www.linkedin.com/in/charlie-radcliff-b1599948/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/     Charlie and Ari talk about innovation, technology, diversification, investments.

This week's episode is not only entertaining, it's also so educational.  Aneesa Muthana is a fantastic storyteller with a unique road into her roles.   Aneesa is the CEO of both Pioneer Service and M&M Quality Grinding, companies she took over from multiple family members and built to the successful organizations they are today. M&M produces precision centerless ground bar stock and Pioneer Services provides precision machining.   Aneesa tells the stories of how she took over each company more than 20 years apart. She shares some of her leadership approach, her focus on manufacturing evangelism, and her thoughts about diversity, equity, and inclusion.  There are a few twists and turns in this episode you certainly don't expect!   Aneesa's favorite business book: Start with Why, Simon Sinek    Aneesa Muthana, Pioneer Service and M&M Quality Grinding Pioneer Service:Website: https://pioneerserviceinc.com/  LinkedIn: https://www.linkedin.com/company/pioneer-service-inc-/ YouTube: https://www.youtube.com/@pioneerserviceinc.5993/ Facebook: https://www.facebook.com/PioneerServiceInc Instagram: https://www.instagram.com/machinedparts/ Twitter: https://twitter.com/MachinedParts  M&M Quality Grinding: Website: https://www.mmquality.com/ Linkedin: https://www.linkedin.com/company/mmqualitygrinding/ Facebook: https://www.facebook.com/mmqualitygrinding/ Instagram: https://www.instagram.com/mmqualitygrinding/ Pinterest: https://www.pinterest.com/mmqualitygrinding/ Twitter: https://twitter.com/mmqualitygrind Aneesa Muthana's LinkedIn: https://www.linkedin.com/in/aneesamuthana/  Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/    Aneesa and Ari discuss:  Passion, employee engagement, culture, leadership, giving back, DEI

This week we welcome Rick Skidmore, Founder and CEO of Timberlane. Timberlane hand-crafts beautiful, high quality wooden shutters. They have also crafted an incredible company culture thanks to implementing some of the best current business theories on continuous improvement and organizational structure.  On this episode, Rick shares how he puts theory into practice building a continuous improvement mindset into the company culture. He talks about scalability, goal setting, and chunking down those big goals into small actions.  Rick and Ari also talk about how to think about marketing - which is a sticking point for many manufacturers. Finally they discuss the incredible value of executive peer-to-peer networking groups with one of the strongest statements of endorsement we've ever had on the podcast!      A fantastic episode from beginning to end.  Rick's favorite business books:  The E-Myth, Michael GerberFrom Strength to Strength, Arthur C. Brooks  Rick Skidmore, Timberlane Website: https://www.timberlane.com/ LinkedIn: https://www.linkedin.com/company/timberlane-inc- Facebook: https://www.facebook.com/TimberlaneInc/ Pinterest: https://www.pinterest.com/timberlaneinc/ YouTube: https://www.youtube.com/user/TimberlaneInc Instagram: https://www.instagram.com/timberlane_inc/  Rick Skidmore's LinkedIn: https://www.linkedin.com/in/rick-skidmore-b386b69  Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/  Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/    Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/  Rick and Ari discuss:  Quality, continuous improvement, company culture, executive peer-to-peer networking, and marketing  

There are so many fascinating niche businesses in manufacturing, and this week's episode is one of them. Park City Packaging manufactures specialty packaging for vital, large, and/or dimensionally complex aerospace parts so they can be safely and securely shipped across the country or across the world.   Owen Polzello, the next generation leader and current VP of Operations, talks to Ari about the risks and rewards the company has taken over the years. They discuss Owen's background and passion for the business. Owen shares lessons learned from his time in leadership, valuable company culture tips like encouraging idea sharing across multiple facilities, training and then promoting from within, and the incredible value of setting roles, expectations and goals for every employee.   This episode Is chock full of great advice from a young leader who will continue to make waves in the manufacturing space.     Owen Polzello, Park City Packaging Website: https://www.thepackcenter.com/ LinkedIn: https://www.linkedin.com/company/park-city-packaging/ Owen's LinkedIn: https://www.linkedin.com/in/owen-polzello-4670b812a/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Owen and Ari discuss employee retention, company culture, taking risks, and employee growth and training

In sectors of manufacturing that remain "dirty jobs", like foundries and casting, it's even more important to have a fantastic company culture, where word of mouth brings in new employees and liking what you do is paramount. On this episode, Ari talks to Chris deGruchy, Principal and General Manager of Cast Rite Metal, about his company culture that keeps people engaged with transparency and care. Chris tells Ari about his business journey and they talk about the puzzle pieces that make up a great business. Chris shares that it took several years to really love what he does, but it was completely worth it. Together they discuss the importance of building and growing relationships throughout a career. You never know when someone you met years ago might become your best advocate, or your next customer. Chris has a passion for American Manufacturing and loves to share it!  Chris deGruchy, Cast Rite Metal Website: https://castritemetal.com/ Chris' LinkedIn: https://www.linkedin.com/in/christopher-degruchy-ba128530  Ari Santiago, CEO, CompassMSPCompany Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube: https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/  Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/ Chris and Ari discuss casting, acquisition, workforce, culture, and networking

Discover how AtmosAir's groundbreaking bipolar ionization technology has been a game-changer for indoor environments. President and CEO, Steve Levine, delves into the challenges of proving the technology's efficacy and its eventual adoption by professional sports teams.  Steve discusses the technology's significant impact on energy costs, absenteeism in schools, and improvements to work environments. With 300% growth in three years and successful tests against viruses, AtmosAir is making a substantial difference in indoor air quality and sustainability.  Tune in for an interesting conversation about innovation, supply chain resiliency, forecasting, and making a positive impact on the world.  Steve Levine, AtmosAir Website: https://atmosair.com/ LinkedIn: https://www.linkedin.com/company/atmosair-solutions/ Facebook: https://www.facebook.com/AtmosAir/ Instagram: https://www.instagram.com/atmosair_solutions/ Twitter: https://twitter.com/Atmos_Air Steve's LinkedIn: https://www.linkedin.com/in/steve-levine-a5784b25/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube: https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/     Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/ Steve and Ari discuss air quality, forecasting, innovation, and supply chain

In this week's episode, discover how the multifaceted company, Virginia Industries - consisting of Hartford Technologies' (balls and bearings) and Bingham and Taylor (access solutions for water and gas) - has navigated nearly 100 years of twists and turns to stay relevant.    Laura and Ari discuss many tough decisions the company had to make along the way. They talk about a strategic shift to overseas production and shutting down segments of the business to stay competitive. On the flip-side, they also discuss bringing back manufacturing capabilities to meet customer needs and investing in new technologies to be prepared for upcoming market shifts.   With an eye on the future and an understanding of the past, Laura and Ari talk about the necessity to reinvent your company over and over through the years.   Laura Grondin, Virginia Industries Hartford Technologies Website: https://hartfordtechnologies.com/ LinkedIn: https://www.linkedin.com/company/hartford-technologies Facebook: https://www.facebook.com/HartfordTechnologies/ YouTube: https://www.youtube.com/@hartfordtechnologies8969   Bingham and Taylor Website: https://bandt-us.com/ LinkedIn: https://www.linkedin.com/company/bingham-taylor/ Facebook: https://www.facebook.com/bandt.us/ Twitter: https://twitter.com/BandT_US   Laura's LinkedIn: https://www.linkedin.com/in/laura-grondin-7226764/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Laura and Ari discuss reinvention, competition, reshoring, offshoring, and leadership

On this episode, Kate Hampford Donahue, CEO of Hampford Research, discusses the transformative journey of taking over her father's specialty chemical company.   Without a background in the chemical industry, Kate embraced a new kind of leadership, using skills gained throughout her early career. She recounts the pivotal support of Vistage, a CEO peer-to-peer group, that provided her with invaluable insights and support.   Kate shares her initial challenges from discovering the company was in a poorer shape than anyone realized to reshaping its culture and strategy in the face of that adversity. She managed to turn challenge into opportunity…and fell in love with manufacturing at the same time!   Kate's favorite book: Blue Ocean Strategy, Renée Mauborgne and W. Chan Kim   Kate Hampford Donahue, Hampford Research Website: https://www.hampfordresearch.com/ LinkedIn: https://www.linkedin.com/company/hampford-research-inc Twitter: https://twitter.com/HampfordRsrch Kate's LinkedIn: https://www.linkedin.com/in/kate-donahue-7327007   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Kate and Ari discuss Leadership, Transition, Vistage, and Workplace Culture

Adapting and thriving through uncertainty and change is one thing that Jack Birtwell, President and Owner of Porter Preston, knows well!   On this episode, Jack shares his journey and how he turned a career setback into a successful enterprise. He and Ari delve into the importance of supportive partnerships - both his business partner and his wife have been instrumental to the company's start and success. They talk about what makes a successful partnership.   Jack also talks about the fun and positive culture that propels Porter Preston forward. He highlights both his "harmony policy" and their innovative recruitment tactics that ensure a great workplace.   Jack's favorite business books: Customers for Life, Carl Sewell 7 Habits of Highly Effective People, Stephen Covey   Jack Birtwell, Porter Preston Website: https://www.porterpreston.com/ Facebook: https://www.facebook.com/porterprestoninc/ YouTube: https://www.youtube.com/channel/UCRjM-ltTIAneBYDjFjI21BA Pinterest: https://www.pinterest.com/porterpreston/ Instagram: https://www.instagram.com/porterprestoninc/ Jack's LinkedIn: https://www.linkedin.com/in/jack-birtwell-03950b2a/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Jack and Ari discuss: Partnerships, company culture, interview process, business 101

Learn how you can save money on your electricity or even make money from it, while also making your power infrastructure more reliable and sustainable!   In this episode of Made in America, Ari talks to Christina Lampe-Onnerud, CEO of Cadenza Innovation, about the transformative potential of battery storage technology.   Christina discusses how Cadenza Innovation's approach to battery storage can significantly increase safety, reduce electricity costs, enhance grid resilience, and promote sustainable energy consumption. That's a lot of benefits!   From scientist to entrepreneur, Christina shares how she leveraged her experience and expertise to make a substantial impact on energy systems and efficiency.   This episode offers a deep dive into how innovative energy solutions like Cadenza's can make your business more profitable while also achieving environmental benefits. Join us for an enlightening discussion on the future of energy and manufacturing.   Christina's favorite business book: Good to Great, James C. Collins   Christina Lampe-Onnerud, Cadenza Innovation Website: https://cadenzainnovation.com/ LinkedIn: https://www.linkedin.com/company/cadenzainnovation/ Twitter: https://twitter.com/cadenzainno Christina's LinkedIn: https://www.linkedin.com/in/lampeonnerud/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Christina and Ari discuss: Battery storage, energy cost, sustainability

Wanna be inspired by the next generation of manufacturers? Watch this episode!    This week's guest discovered a passion for manufacturing that led not only to her current role at Accuturn Manufacturing, but also to designing programs that teach the next generation about manufacturing.   Rani Viroja, Quality Engineer and a 2nd generation leader at Accuturn talks about her company, her story, and the Advanced Manufacturing Employee Partnership (AMEP).   Rani tells Ari about Accuturn's focus on being more than a job shop - their ability to act quickly, and locally, means they can solve customers' supply chain issues in unique ways.   Rani's work with AMEP focuses on connecting students to manufacturing careers, demonstrating the power of early exposure to the field. Through innovative programs and personal engagement, Rani is at the forefront of inspiring the next generation to explore the diverse and exciting opportunities manufacturing has to offer.   Rani Viroja, Accuturn Website: https://accuturnmfg.com/ LinkedIn: https://www.linkedin.com/company/accuturnmfg Rani's LinkedIn: https://www.linkedin.com/in/rani-viroja/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Rani and Ari discuss: Supply chain, AMEP, workforce development

A company that values good culture values its employees. In this episode we learn all about Dymotek, specialists in plastic molding, from their CEO, Shelley Fasano.   Shelley talks to Ari about the history of the company - how their entrepreneurial founders believed in finding the right people for the right job and continue that tradition today.   We learn about Shelley's manufacturing journey - a great women in manufacturing story. And we discover how she aligns the company's Core Values with everything from hiring to bonuses.   There's a lot to learn from this episode, including some great examples of using automation and new technology to improve jobs and productivity.   Shelley Fasano, Dymotek Website: https://www.dymotek.com/ Facebook: https://www.facebook.com/pages/Dymotek-Corporation/130484690351110 LinkedIn: https://www.linkedin.com/company/dymotek YouTube: https://www.youtube.com/@dymotek-molding Shelley's LinkedIn:   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Shelley and Ari discuss: Company culture, Core Values, Technology, Automation, Productivity, Listening

Sustainability, customer focus, core values, and relationships are what this episode is all about.   This is a compelling conversation with Jaclyn Epstein, COO of MICA Corporation, a pioneer in water-based primers for sustainable flexible packaging solutions.   Discover how Mica Corporation is revolutionizing the industry with a customer-focused approach and a commitment to environmental stewardship ingrained in the company's DNA.   Jaclyn also shares insights into documenting the company's core values—customer focus, continuous improvement, and helping each other thrive —which  drive innovation and keep everyone rowing in the same direction.   Favorite book: Hug your Customers: Love the Results, Jack Mitchell   Jaclyn Epstein, Mica Corporation Website: https://mica-corp.com/ Twitter: https://twitter.com/micacorporation LinkedIn: https://www.linkedin.com/company/mica-corporation/ YouTube: https://www.youtube.com/@MicaCorporationShelton Jaclyn's LinkedIn: https://www.linkedin.com/in/jaclyn-epstein-a938623b/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Jaclyn and Ari discuss: Sustainability, Customer focus, Core values, Community involvement

As technology like Augmented (AR), Virtual (VR) and Mixed Reality (MR) as well as AI become better and better, the use cases for business continue to grow. In this week's fascinating episode, Ted Dinsmore from SphereGen Technologies explains what these technologies are and how they can be used to solve complex business challenges.   After initially serving the medical industry, Ted realized that AR/VR/MR and AI could make a big impact on manufacturing as well. In this episode, Ted walks Ari through some of the use cases of each technology to help our listeners imagine what could be done in their our facility.   Technologies like these are vital as the older manufacturing leaders must pass on vital information to a younger, more technically savvy generation. The uses of new technology are only limited by your imagination…so come imagine what can be accomplished.   Ted's favorite business book - his own…Partnering with Microsoft   Ted Dinsmore, SphereGen Website: https://www.spheregen.com/ Twitter: https://twitter.com/SphereGen LinkedIn: https://www.linkedin.com/company/spheregen Facebook: https://www.facebook.com/spheregen/ YouTube: https://www.youtube.com/@spheregentechnologies Instagram: https://www.instagram.com/spheregentechnologies/ Ted's LinkedIn: https://www.linkedin.com/in/teddinsmore/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Ted and Ari discuss: Augmented reality Virtual reality Mixed Reality AI Industry 4.0   Digital transformation

Farrel Pomini is a 175 year old company that has been through multiple iterations of their manufacturing journey - and still survives! In their latest iteration, they are a leader in research, design and manufacture of compounding systems for the polymer processing industry.   In this episode, Ari talks to Paul Lloyd, President of Farrel Pomini, about the history of the company and Paul's role for the past 30+ years. They dive into the sustainability of the plastics industry and the innovation that must continue in order to make it a viable solution for the planet in addition to the economy.   Throughout the episode, we hear Paul's reflections on his path into manufacturing and see how that is mirrored by their new and very successful Engineering Development Program.   Ari and Paul cover both the past and future all in one episode!   Paul's favorite business book: Zero to One, Peter Thiel   Paul Lloyd, Farrel Pomini Website: https://www.farrel-pomini.com/ Twitter: https://twitter.com/FarrelPomini LinkedIn: https://www.linkedin.com/company/farrel-pomini/ Paul's LinkedIn: https://www.linkedin.com/in/paul-lloyd-21121a244/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Paul and Ari discuss: Workforce development Sustainability Plastics Engineer development  program

CCATs technology adoption programs and funding opportunities for small and medium sized manufacturers keep growing and developing, so we are always happy to hear from Ron Angelo, President & CEO about their latest and greatest programs.   Ron tells Ari about continuous improvement over the years at CCAT and how they are focusing in on areas like training and technology adoption.  They discuss programs like the Digital Thread Lab, Additive Adoption Program, and Digital Transformation Program - which focuses on areas like model-based definition and non-destructive testing.    At the end of the day, CCAT aims to help the regional supply chain stay competitive  and resilient!   Ron Angelo, President and CEO, Connecticut Center for Advanced Technology (CCAT) CCAT's Website: https://www.ccat.us/ CCAT's LinkedIn: https://www.linkedin.com/company/ccat/ CCAT's Facebook: https://www.facebook.com/CTCenterforAdvancedTech Ron's LinkedIn: https://www.linkedin.com/in/ronangelo/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Ron and Ari discuss: Workforce training Digital transformation Model-based definition Automation Additive technology

The manufacturing industry is constantly talking about workforce recruitment and retention. It's been a big topic on the podcast for several years, as well, and approaches are changing.   This week, we're sharing some of the recruitment and retention secrets that you may have missed during this year's episodes. We've pulled together some of the best tactics from great leaders across the state to help you make some additions or changes to your recruitment and retention strategy.   We also threw in some updated (and positive!) plans from Connecticut's Department of Economic and Community Development that are helping to support the growth of the CT workforce as both manufacturing and as a whole.   Kick off your 2024 recruitment with a bang!    Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   This episode covers: Recruitment Retention Workplace culture Workforce development

Medical device reprocessing is a fascinating niche of medical manufacturing that we haven't yet discussed on the podcast!   In this episode, Craig Allmendinger, CEO of Northeast Scientific (NES), shares the remarkable journey of NES. This a story of some serious perseverance!   Discover how NES navigated substantial early challenges, overcame massive regulatory hurdles, and established credibility in a tough market. Ari and Craig talk about the innovation needed to continue and to compete, as well as the added complexity of quality control required of any medical manufacturer.     Finally, learn about the impact of World Pace, NES's non-profit arm, that collaborates with the University of Michigan to provide affordable pacemakers globally.   Craig has been on a wild ride to success and he shares it all on this episode!   Craig Allmendinger, Northeast Scientific Website: https://www.smarthealth-care.com/ LinkedIn: https://www.linkedin.com/company/nescientific/ Facebook: https://www.facebook.com/profile.php?id=100063739975808 Craig's LinkedIn: https://www.linkedin.com/in/craig-allmendinger-8a72a6b/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Craig and Ari discuss: Medical devices Reprocessing FDA clearance Quality Continuous Improvement

What does it mean to make mechanical watches the traditional way? Think made-by-hand, incredibly tight tolerances, and exceptional attention to detail!  That's what you get with Love Hunter Watches, an exclusive luxury watch manufacturer bringing back American watch manufacturing.   On this episode, we welcome Love Hunter owner of Love Hunter Watches and learn about his fascinating journey and his obsession with watchmaking. Love talks about his unique road to entrepreneurship, the inspiration his father gave him, and the inspiration he passes along to his high school students as a manufacturing instructor in Derby, CT.      This one-of-a kind manufacturing story is 100% worth watching or listening to!   Love's favorite business book:   The Management Bible, Bob Nelson & Peter Economy    Love Hunter, Love Hunter Watches LinkedIn: https://www.linkedin.com/company/carey-manufacturing-inc- Facebook: https://www.facebook.com/CareyManufacturing/ YouTube: https://www.youtube.com/@careymanufacturing9077 Alison's LinkedIn: https://www.linkedin.com/in/alisoncarey/     Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Love and Ari discuss: Watchmaking Traditional manufacturing Teaching Apprenticeship

Carey Manufacturing is a 2nd generation manufacturing company specializing in latches, catches, and handles. With 10-15000 unique parts, their catalog is massive!   On this episode, Ari and talks to Alison Carey-Lynch about coming into manufacturing and learning her way through the company.   Alison talks about her time working with Paul Lavoie, CT's Chief Manufacturing Officer, and how his leadership helped move Carey forward and inspired her.    Ari and Alison talk about the value of manufacturing community outreach and the ability to change things for the better. Alison discusses her role in AMEP and the Training Pathways Program. She also talks about the role of orgs like ManufactureCT in making a community of like-minded leaders.      Finally, Alison and Ari discuss two other big topics: succession planning and reshoring.   This is a chock-full episode you won't want to miss!   Alison Carey-Lynch, Carey Manufacturing Website: https://careymfg.com/ LinkedIn: https://www.linkedin.com/company/carey-manufacturing-inc- Facebook: https://www.facebook.com/CareyManufacturing/ YouTube: https://www.youtube.com/@careymanufacturing9077 Alison's LinkedIn: https://www.linkedin.com/in/alisoncarey/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Alison and Ari discuss: Community engagement Family business Succession planning Reshoring

When you combine entrepreneurial spirit, customer collaboration, and technology, you get a well-run company that leans into technological advancements. That's what we're learning about in this episode with Sam Simons, President of OEM Controls    On this episode, Ari and Sam talk about OEM Controls, which specializes in industrial joystick controllers as well as Internet of Things (IOT) hardware that allows data from the customers' machines to be collected and analyzed.   Ari and Sam talk about what IOT is, how OEM is harnessing it, and the many applications that will help their customers' machinery be more efficient, cost effective, and safe. They discuss how OEM Controls collaborates with other companies and their customers to be sure that end users get the products they need. They also dive into OEM Controls' Agile/Lean journey.    It's a technology-forward, lively conversation!   Sam's favorite book: 7 Habits of Highly Effective People, Stephen Covey and Plan to Pivot, Gerry Starsia    Sam Simons, OEM Controls Website: https://www.oemcontrols.com/ LinkedIn: https://www.linkedin.com/company/oem-controls/ Twitter: https://twitter.com/oemcontrolsinc Facebook: https://www.facebook.com/oemcontrolsinc/ Instagram: https://www.instagram.com/oem_controls/ YouTube: https://www.youtube.com/channel/UC2dhoFVpIAn-CcZ7SvqPzEQ Sam's LinkedIn: https://www.linkedin.com/in/srnsimons/     Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Sam and Ari discuss: Internet of Things (IOT) Off-highway machinery Agile methodology Agile strategic management Customer Collaboration

This week, join us for two more excellent interviews recorded live at the Aerospace Components Manufacturers Aerospace Alley tradeshow on November 1. Dorothy Carlone, General Machine and John Bau, Quinnipiac University steal the show with their great positive energy!   Dorothy Carlone, VP of General Machine, talks to Ari about coming into her families company after her father's sudden passing 13 years ago and falling in love with manufacturing. She discusses her involvement with ACM as well as her passion for sharing manufacturing with the next generation.    John Bau, Director of Career Development at Quinnipiac, talks to Ari all about how educators are working to teach students not only about the opportunities available to them in manufacturing, but how they can be successful in the process of landing those roles. Additionally, John talks about the importance of working together with other schools, businesses and the government to meet the future needs of the industry.   General Machine website: https://ctgeneralmachine.com/   Quinnipiac's website: https://www.qu.edu/ John Bau's LinkedIn: https://www.linkedin.com/in/johnbau/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Main topics: Aerospace Component Manufacturers Aerospace Alley Training Recruitment

This week, join us for 3 fantastic interviews recorded live at the Aerospace Components Manufacturers Aerospace Alley tradeshow on November 1. Chris Kielb from Advance Welding, Amy Thompson from CCAT and Jim Reeser from Production Metals share their views on the value of the event, as well as what their organizations are involved in.   Chris Kielb, President of Advance Welding, talks about the value of getting involved in the ACM, his background, and Advance Welding. He shares some secrets to getting great employees - and it involves investing a lot of time and energy in developing young talent.   Amy Thompson, Chief Training Officer at CCAT, introduces CCAT's new Digital Thread Training program. She explains what the program is, why it's vitally important for smaller manufacturers, and how CCAT is training the workforce of the future.   Jim Reeser, President of Production Metals, talks to Ari at the ACM tradeshow about their 5 year old full-line metal distribution business that is growing like crazy and filling a desired niche in the market.   Advance Welding website: https://www.theperfectweld.com/ Chris Kielb's LinkedIn: https://www.linkedin.com/in/christopher-kielb-5049b22/   CCAT website: https://www.ccat.us/ Amy Thompson's LinkedIn: https://www.linkedin.com/in/amy-thompson-63b65362/   Production Metals website: https://www.productionmetals.com/ Production Metals' LinkedIn: https://www.linkedin.com/company/production-metals/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Main topics: Aerospace Component Manufacturers Aerospace Alley Training Recruitment

Designing a flat roof that can stay on during high winds is no small feat, but Tom Kelly has done it using basic science principles and a new kind of sustainable construction board called Kelly Green Board.   On this episode, Ari talks to Tom Kelly, Owner of 2001 Company and Kelly Green Products about his roof design that vacuum seals onto a building. Then they discuss the new board (like plywood) that Kelly Green Board is manufacturing out of recycled and unused plastics that is changing the face of roof (and other) construction.   At a time when we are running out of space for trash, and need to find alternative uses for our 'single-use' plastics, sustainable and recycled products are a vital part of our economy.   Tom Kelly, 2001 Company / Kelly Green Products Website (Kelly Green Products): https://www.kellygreenproducts.com/ Website (2001 Company): https://2001company.com/ Tom's LinkedIn: https://www.linkedin.com/in/thomas-kelly-6bab077a/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Tom and Ari discuss: Engineering Roofing Construction Sustainability Recycled materials

The only constant in life is change! What would you do if your product or service was made obsolete by new technology? Throw in the towel or take a deep look at the business to pull together an entirely new business idea?   In this week's episode, Ari speaks with Ryan Bower of Verico Technology about the history and future of this company that took an innovative look at their capabilities to discover they have untapped and unique expertise to bring to the market.   This is a story of discovery, innovation, trial and error and building an entirely new company from the remnants of an older era.   Air and Ryan talk about contract manufacturing, finding new customers, working with start-ups, marketing through networking and tradeshows, leveraging acquisitions to gain new equipment and space…and so much more!   Ryan's favorite business book: Who Moved My Cheese, Spencer Johnson   Ryan Bower, Verico Technology Website: https://www.vericocontractcoating.com/ LinkedIn: https://www.linkedin.com/company/verico-technology Ryan's LinkedIn: https://www.linkedin.com/in/ryan-b-1643081ba/    Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Ryan and Ari discuss: Contract manufacturing Customer mix Start-ups Tradeshows Acquisitions

Architectural lighting may not be something you think about often- but most people notice when it's really great or really bad!   In this episode, Allie Schieffelin, Owner and CEO of The Lighting Quotient, talks about lighting design and engineering and how this 100+ year old company has shifted with the times and trends.   Did you know that LEDs made a HUGE shift in the world of lighting? Neither did we…but the pendulum swings both ways and the direct lighting sources which dominated early LED lighting are now swinging back to reflective lighting that is more decorative and easier on the eyes.     Allie and Ari also talk about topics like "machine envy", respect for tradespeople and the training needs that every manufacturer faces.   Allie's favorite business book:  Start with Why, Simon Sinek   Allie Schieffelin, The Lighting Quotient Website: http://www.thelightingquotient.com/ LinkedIn: https://www.linkedin.com/company/the-lighting-quotient Facebook: https://www.facebook.com/TheLightingQuotient Allie's LinkedIn: https://www.linkedin.com/in/allie-schieffelin-540a499a/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Allie and Ari discuss: Lighting engineering and design LED Robotics Vertical integration Trades Training

When your business becomes known for handling tough engineering challenges, you might find that growth follows! Peter Paul makes solenoid valves for some of the most challenging flow solution applications.   In this episode, Ari talks to Mark Mangiafico, President of Peter Paul about growing up in and around his family business. They talk about the benefits of spending time outside of the business to learn valuable skills and processes you can bring back to the team.   Mark and Ari then talk about the company's growth over the years, which Mark attributes to being great at application engineering. Their growth has been 100% organic while their go to market strategy is a simple one of web presence and tradeshows.   Mark also talks to Ari about the power of Lean Manufacturing and how it has helped their business as well as their customers. They discuss how Peter Paul has implemented Lean and have taught their customers the best ways to integrate with Peter Paul's Lean systems to improve their own supply chain issues.   Mark's favorite business book:  Energy Leadership: Transforming Your Workplace and Your Life from the Core,  Bruce D Schneider   Mark Mangiafico, Peter Paul Website: https://www.peterpaul.com/ LinkedIn: https://www.linkedin.com/company/peter-paul-electronics/ Facebook: https://www.facebook.com/peterpaulelectronics/ X/Twitter: https://twitter.com/PeterPaulElec Instagram: https://www.instagram.com/peterpaulelec/ Mark's LinkedIn: https://www.linkedin.com/in/mark-mangiafico-90487810/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Mark and Ari discuss: Lean Manufacturing Application engineering Organic growth Kanban

Rich Milici, President &CEO of Blackstone Industries wanted to control his own fate after his job was moved to another state - so he started his entrepreneurial journey.   In 2013, Rich purchased Blackstone Industries, a group of brands that manufacturers tools for artisan markets. With 3 brands that are over 100 years old, he knew this would be a strong building block for growth.   Ari and Rich talk about the initial purchase process and Blackstone's M&A aspirations. Then they go deep into the Entrepreneurial Operating System (EOS), which Rich says changed everything!     If you're looking to be an entrepreneur, or a business owner that wants to gain more control over your business operations, this is the episode for you.   Rich's favorite books: Benjamin Hardy - The Gap and the Gain, Who Not How, 10x is easier than 2x.   Rich Milici, Blackstone Industries Website: https://blackstoneind.com/ LinkedIn: https://www.linkedin.com/company/blackstone-industries/ Facebook: https://www.facebook.com/BlackstoneIndustriesLLC Rich's LinkedIn: https://www.linkedin.com/in/richard-c-milici-jr-34543524/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Rich and Ari discuss: EOS ERP M&A Core Values Business relationships

This is an incredible Made in America story of bringing woolen textile manufacturing back to the US - specifically back to New England. In this episode, Ari talks to Jacob Long, President of American Woolen Company, about his passion for creating a story and a community around the American wool industry.   They discuss the idea of 'craft' manufacturing - similar to the craft beer movement, Jacob believes there is a sizeable market for craft textiles. Not only can it be a source of pride for an area, but a way to bring back old traditions and make new ones.   Ari and Jacob discuss the commoditization of apparel with its economic, social, and environmental implications. Jacob also talks about the challenges of entrepreneurship, having the tenacity to stick through the challenges, and finding the right core audience for your product.   A fascinating episode - and a ton to learn from!   Jacob Long, American Woolen Company Website: https://americanwoolen.com/ LinkedIn: https://www.linkedin.com/company/american-woolen-company/ Facebook: http://facebook.com/americanwoolen Instagram: http://instagram.com/american_woolen Jacob's LinkedIn: https://www.linkedin.com/in/jacob-harrison-long-2294127/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Jacob and Ari discuss: Materials Branding Design Local traditions Craft manufacturing Made in America Environmental footprint / Sustainability

This episode takes you through the history of the construction industry and its resistance to industrialization, and brings you to modern-day manufacturing of modular construction. While everything else in our modern world is manufactured…construction has had a tough time making the transition.   Roger Krulak, President and Founder of FullStack Modular, talks with Ari about the incredible need for more development and how it will take every kind of construction technique to keep up…including the consistent and quick model of manufactured or industrialized construction using modular building processes.   FullStack Modular is working to prove that modular construction is no longer boxy and boring - it can fit all needs and allows architects to do work creatively.   Industrialized construction enables higher productivity, more consistent quality, and a dependable supply chain.   Roger Krulak, FullStack Modular Website: https://www.fullstackmodular.com/ LinkedIn: https://www.linkedin.com/company/fullstackmodular/ Facebook: https://www.facebook.com/FullStackModular Instagram: https://www.instagram.com/fullstackmodular/ Roger's LinkedIn: https://www.linkedin.com/in/roger-krulak-b23a111/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Roger and Ari discuss: Construction Industrialization Supply Chain Modular manufacturing

Rose Sisters Chips is an up-and-coming snack that has been beating the odds and growing at a quick pace.   This week Ari talks to Jonathan Marcus, President of Rose Sisters Brands and discovers the origin of their family's chip recipe, the story of getting started, and how they moved from co-packing to self-manufacturing.   Starting at zero, Rose Sisters Brands began with no knowledge of food manufacturing, but took a crash course, first at Rutgers University and then through life experience with the own co-packer.   They quickly learned what they needed and felt they could do It more efficiently themselves. Now they are working through automating their processes - one step at a time.   A fun and lively discussion that also touches on automation, marketing, distribution, and customer feedback.   Jonathan Marcus, Rose Sisters Brands Website: https://www.rosesisterschips.com/ Instagram: https://www.instagram.com/rosesisterschips/ Facebook: https://www.facebook.com/rosesisterschips/ Jonathan's LinkedIn: https://www.linkedin.com/in/jonathan-c-marcus-487113/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Jonathan and Ari discuss: Co-packing Food manufacturing Automation Customer feedback Marketing Distribution

This episode is all about the journey… a personal journey, a company journey, and a Lean journey.   This week Ari talks to Carleton Birk, President of Birk Manufacturing, a leading manufacturer of innovative thermal heating elements. After Carleton took over as President, just 2 years ago, the company went through massive growth that challenged their systems and processes.   Luckily they were prepared! Not only had they recently acquired a new building, but they were well on their way with their Lean journey. This meant that their processes and procedures could handle the stretch and pull of growth.   They also have a great team that has been empowered to speak up and take ownership - which is so important not only to efficiency, but also for recruitment and retention.   Top that off with the personal journey of a new, young leader and it's a great episode!   Carleton's favorite business books: The 7 Habits of Highly Effective People, Stephen Covey ; Good to Great, James C. Collins   Carleton Birk, Birk Manufacturing Website: https://www.birkmfg.com/ LinkedIn: https://www.linkedin.com/company/birk-manufacturing-inc./ YouTube: https://www.youtube.com/channel/UCBM0IR7ConhyEllxI91hZ8A/ Facebook: https://www.facebook.com/BirkManufacturing Twitter: https://twitter.com/BirkMfg Instagram: https://www.instagram.com/birkmanufacturing/ Carleton's LinkedIn: https://www.linkedin.com/in/carleton-birk-36074527b/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Carleton and Ari discuss: Lean manufacturing Continuous Improvement Fast growth Quality Recruitment and retention

Back on the podcast after 4 years, Marietta Lee, the newly-named CEO of The Lee Company, has a lot to talk about!   The Lee Company is now a 3rd generation family- business that is a leading innovator in miniature precision fluid controls. Simultaneous with transitioning to a new CEO, The Lee Company also reached their 75th anniversary.   On this episode, Ari and Marietta talk about her preparation for taking on the role and what she expects for the future. But they also cover much of what's happened since 2019 when Marietta first joined us on the podcast - a new internal training program, additional recruitment techniques, improved benefits, company growth and acquisitions.   There's a lot to learn in this episode about successful leadership transitions, scaling up, recruiting and retaining employees, and so much more!   Marietta's favorite new business app: Headway   Marietta Lee, The Lee Company Website: https://www.theleeco.com/ LinkedIn: https://www.linkedin.com/company/the-lee-company/ YouTube: https://www.youtube.com/user/TheLeeCoTV Facebook: https://www.facebook.com/TheLeeCo Twitter: https://twitter.com/TheLeeCo Marietta's LinkedIn: https://www.linkedin.com/in/marietta-lee-17729410a/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Marietta and Ari discuss: Leadership transition Diversification Acquisition Employee recruitment and retention Benefits

Coming back after losing 80-90% of your business sounds impossible, but ProMold Plastics proved it can be done!   ProMold Plastics is a 55+ year old company specializing in custom injection molding and mold making.   Lorella Struzzi, co-owner, tells Ari about the origins of ProMold Plastics, but they really dive in to learn from the hard years after 2010, when ProMold's largest customer suddenly and unexpectedly decided to end their long-term, healthy business relationship despite the massive investments that ProMold had recently made to grow with their customer.   Sometimes the greatest challenges bring out the best in people…and the best ideas. This episode is filled with incredibly valuable lessons learned and the risks ProMold took to stabilize the business and get back on their feet!    Lorella Struzzi, ProMold Plastics Website: http://www.promoldplastics.com/ LinkedIn: https://www.linkedin.com/company/promold-plastics/ Lorella's LinkedIn: https://www.linkedin.com/in/lorella-struzzi-7842a94a/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Lorella and Ari discuss: Business resilience Diversification Acquisition Investments

How does a 170 year old pharmaceutical company reinvent itself over and over again to remain relevant in our ever-changing world?   Find out today with Jeff Davis, president and CEO of Sheffield Pharmaceuticals, a manufacturer and supplier of store brand over-the-counter (OTC) creams, ointments, toothpastes, nasal products and first aid products that have been made in the USA since 1850.   Jeff talks to Ari about making the right investments and taking the risks. But, even more valuable, Jeff admits that not all risks panned out. Sometimes a wrong turn teaches a valuable lesson that you can learn and grow from.   Jeff and Ari discuss scaling the business through automation and how a little bit of good timing helped them make it through Covid.   Jeff's favorite business book: The Hard Thing about Hard Things, Ben Horowitz   Jeff Davis, Sheffield Pharmaceuticals Website: https://www.sheffieldpharma.com/ Facebook: https://www.facebook.com/SheffieldPharmaceuticals YouTube: https://www.youtube.com/@Sheffieldpharma LinkedIn: https://www.linkedin.com/company/sheffield-pharmaceuticals/ Jeff's LinkedIn: https://www.linkedin.com/in/jeffrey-davis-05b08647/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Jeff and Ari discuss: Pharmaceuticals industry Business investments Reinvention Amazon

Meghan West knew at a young age she wanted to join her Dad and the team at Mastercam. Now she's the president and CEO, bringing solutions and services to the manufacturing world with advanced software.    This episode is a wide-spanning journey that starts with the company's origins and Meghan's early days. We learn about Meghan's entrance into the company after her degree and how she had to find a role where she could be of most value to the organization.       Meghan discovered an interest an aptitude for putting structure in place as the company continued its substantial growth. Ari and Meghan discussed the limits of bureaucracy and strategic frameworks.   Finally Ari and Meghan talk about how Mastercam listens to its customers, but also tries to stay one step ahead…anticipating future needs.   Meghan's favorite business book: No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results, Cy Wakeman   Meghan West, Mastercam Website: https://www.mastercam.com/ Facebook: https://www.facebook.com/Mastercam YouTube: https://www.youtube.com/@mastercam LinkedIn: https://www.linkedin.com/company/mastercam/ Meghan's LinkedIn: https://www.linkedin.com/in/westmeghan/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Meghan and Ari discuss: CAM Family business Business structure Training and education Additive manufacturing

Pete Hoffman is a third generation leader and president at Orange Research, a leader in filtration, level and flow monitoring. He is following in the footsteps of his grandfather and father, but bringing his own digital twist.   It's not a surprise that Pete went to school originally for Information Technology, as he aims to digitally transform Orange Research, starting with a new ERP system and then leveraging it to achieve to much more. Pete is also starting his company's journey into Additive Manufacturing and is excited about its potential.    Throughout this episode, Pete talks about the people and organizations who have helped him and the company to get where it is now. Whether family members, exceptional employees, outstanding consultants, or the organizations that make up the CT manufacturing community, Pete leverages his relationships to bring success to Orange Research.   Pete's favorite business books: Good to Great, Jim Collins Traction, Gino Wickman   Pete Hoffman, Orange Research Website: https://orangeresearch.com/ Facebook: https://www.facebook.com/OrangeResearch YouTube: https://www.youtube.com/user/OrangeResearch LinkedIn: https://www.linkedin.com/company/orange-research Pete's LinkedIn: https://www.linkedin.com/in/peter-hoffman-pkh144/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Pete and Ari discuss: Digital Transformation ERP Succession Family business Lean manufacturing Additive manufacturing / 3D printing

Bob Zukowski joins Ari for this episode to discuss his manufacturing journey and how he founded Custom Sleep Technology. As the name would indicate, they make custom made sleep products designed specifically for the body of their customer, so they get restful, healthful sleep.   Bob has a real passion for the materials, design, technology and even marketing of his product, and he talks to Ari about how they all come together.   Bob talks through the patent process he took on at the start of the business. He then discusses the switch from outsourcing to self-fabrication after the retirement of his initial fabricator. After that, marketing the product took the forefront and Bob explains the use of SEO, online advertising, and affiliate marketing to bring the product to the market.   Finally, Bob talks about the technology he is currently innovating to create a phenomenal service, which he hopes to use either to franchise, or to leverage with retail partners.   There's so much innovation going on in manufacturing right now, and we are so proud to tell these stories!   Bob's favorite business author: Michael Porter   Bob Zukowski, Custom Sleep Technology Website: https://customsleeptech.com/ Facebook: https://www.facebook.com/customsleeptechnology YouTube: https://www.youtube.com/@customsleeptechnology6432 LinkedIn: https://www.linkedin.com/company/custom-sleep-technology/ Bob's LinkedIn: https://www.linkedin.com/in/robertzukowski/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/   Bob and Ari discuss: Innovation Sleep technology Patents Online marketing Affiliate marketing

In this 4th anniversary episode of the Made in America podcast, we are joined by John Bourdeaux, CEO of AdvanceCT. AdvanceCT is a private organization that partners with Connecticut state economic development to expand current CT businesses, attract new businesses, market the state, and provide the research needed to successfully accomplish those goals.   John's enthusiasm for the state and the work of his organization is palpable. He talks about the importance of CT manufacturing companies reaching out to AdvanceCT if they have not yet taken advantage of the programs the state offers for growth and development. AdvanceCT will help them navigate what is available to support their organization.   John talks to Ari about AdvanceCT's 60% focus on expanding opportunities for existing CT businesses and 40% focus on attracting new ones. He speaks in depth about how CT attracts new business and gives concrete examples of CT's competitive advantages that would make even the most skeptical business owner reconsider their opinions.  This episode will make you excited about the direction of the state and its economic development possibilities!     John's Favorite book: The 7 Habits of Highly Effective People, Stephen Covey  John Bourdeaux, AdvanceCT Website: https://www.advancect.org/ Facebook: https://www.facebook.com/AdvanceConnecticut/ YouTube: https://www.youtube.com/channel/UCM4mnI0vkcgbdjs_8vYNApg LinkedIn: https://linkedin.com/company/advancect Twitter: https://twitter.com/advance_ct John's LinkedIn: https://www.linkedin.com/in/john-bourdeaux-6033a03/      Ari Santiago, CEO, CompassMSPCompany Website: https://compassmsp.com/  Company LinkedIn: https://www.linkedin.com/company/compass-msp/  Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast  Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/     Podcast produced by Miceli Productions: https://miceliproductions.com/    John and Ari discuss: Economic Development Business retention State support Competitive advantage 

Growing up in a big manufacturing family, Rishabh Agarwal, CEO of Peer Robotics, got an early look at the challenges manufacturers are facing. Now he's working to solve them - one robotic solution at a time.   Peer Robotics builds robots that solve some of the most simple, yet time and labor consuming tasks - moving materials around your shop floor. Rishabh's solutions aim to free up employees to do their most valuable work.   Best yet, the solutions are simple enough for any employee to implement - you don't need an expensive consultant or engineer spending hours to program and reprogram these robots. Simple solutions for complex problems will change the face of manufacturing.   Rishabh also talks to Ari about the Connecticut ecosystem and how it lead to starting his company here. They talk about the importance of embracing i4.0 technology and how it will help overcome labor shortages and improve quality.   Rishabh's favorite business books: The E Myth: Why Most Businesses Don't Work and What to Do About It, Michael E. Gerber Crossing the Chasm, Marketing and Selling Disruptive Products to Mainstream Customers, Geoffrey A. Moore   Rishabh Agarwal, Peer Robotics Website: https://www.peerrobotics.ai/ YouTube: https://www.youtube.com/channel/UC9hHXh2UC1jJVbcdLolid1A LinkedIn: https://www.linkedin.com/company/peer-robotics/ Twitter: https://twitter.com/RoboticsPeer Rishabh's LinkedIn: https://www.linkedin.com/in/rishabh-agarwal-160413101/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/   Rishabh and Ari discuss: Robotics I4.0 Stanley Black and Decker Techstars State support

Tushar Shah is the new President of Airex Rubber, having purchased the rubber parts business just a little over a year ago in 2022. He owns and operates the 80 year old business with his wife, Hetal, who handles everything outside of operations, while Tushar runs the operations side of the business.     Ari talks to Tushar about the process of purchasing the formerly multi-generational, family-owned manufacturing business. It all started with a simple google search and then moved on, slowly but surely, from there. They discuss the transition, the employees, and making big changes in small increments.   Tushar tells Ari all about the incredible growth potential he foresees with customers who want shorter lead times and better customer service.   Tushar has an incredibly positive outlook on his new business venture and has the focus, determination, and structured approach that will make it happen!    Tushar Shah, Airex Rubber Website: https://airexrubber.com/ LinkedIn: https://www.linkedin.com/company/airex-rubber-products-corporation Tushar's LinkedIn: https://www.linkedin.com/in/tushar-shah-702aa28/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/   Tushar and Ari discuss: Entrepreneurship Business transition Family business State support