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Alex Sloley: When Toxic Leadership Creates Teams That Self-Destruct Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. "They would take notes at every team meeting, so that later on they could argue with team members about what they committed to, and what they said in meetings." - Alex Sloley Alex recounts working with a small team where a project manager created such a toxic environment that one new hire quit after just eight hours on the job. This PM would belittle team members publicly, take detailed notes to use as weapons in contract negotiations, and dominate the team through intimidation. The situation became so severe that one team member sent an email that sounded like a suicide note. When the PM criticized Alex's "slide deck velocity," comparing four slides per 15 minutes to Alex's one, he realized the environment was beyond salvaging. Despite coaching the team and attempting to introduce Scrum values, Alex ultimately concluded that management was encouraging this behavior as a control mechanism. The organization lacked trust in the team, creating learned helplessness where team members became submissive and unable to resist. Sometimes, the most important lesson for a Scrum Master is recognizing when a system is too toxic to change and having the courage to walk away. Alex emphasizes that respect—one of the core Scrum values—was completely absent, making any meaningful transformation impossible. In this segment, we talk about “learned helplessness”. Self-reflection Question: How do you recognize when a toxic environment is being actively encouraged by the system rather than caused by individual behavior? What are the signs that it's time to exit rather than continue fighting? Featured Book of the Week: The Goal by Eliyahu M. Goldratt Alex describes his complex relationship with The Goal by Goldratt—it both inspires and worries him. He struggles with the text because the concepts are so deep and meaningful that he's never quite sure he's fully understood everything Goldratt was trying to convey. The book was difficult to read, taking him four times longer than other agile-related books, and he had to reread entire sections multiple times. Despite the challenge, the concepts around Theory of Constraints and systems thinking have stayed with him for years. Alex worries late at night that he might have missed something important in the book. He also mentions reading The Scrum Guide at least once a week, finding new tidbits each time and reflecting on why specific segments say what they say. Both books share a common thread—the text that isn't in the text—requiring readers to dig deeper into the underlying principles and meanings rather than just the surface content. [The Scrum Master Toolbox Podcast Recommends]
In this episode, Ashok sits down with Josh Seiden, author and product management expert, to explore key insights from Josh's latest book, "Who Does What by How Much." The conversation centers around using OKRs (Objectives and Key Results) to align teams and improve organizational outcomes. They examine the challenges many teams face when implementing frameworks like OKRs or Agile and emphasize the importance of understanding the "why" behind these systems. Josh also reflects on his early work, such as developing the Kensington Turbo Mouse and collaborating with Alan Cooper, widely known as the "Father of Visual Basic." Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Get key strategies for fostering a customer-centric culture, building effective product teams, and aligning leadership with team goals. Whether you're new to OKRs or looking to refine your process, this episode provides actionable advice for team leaders, product managers, and executives alike. Inside the Episode... The role of OKRs in driving business alignment and outcomes The importance of clarifying the "why" behind processes like OKRs or Agile Josh Seiden's background and his early design work with the Kensington Turbo Mouse Strategies for using frameworks to empower teams and avoid over-focusing on the process How to implement OKRs successfully and avoid common pitfalls The evolution of design thinking in product development Understanding the customer's role at every level of an organization Key lessons from "Who Does What by How Much" and Josh's other books Mentioned in this Episode: "Who Does What by How Much" by Josh Seiden and Jeff Gothelf "Lean UX" by Josh Seiden and Jeff Gothelf "Sense and Respond" by Josh Seiden and Jeff Gothelf The Goal by Eliyahu M. Goldratt "Outcomes Over Outputs" The Kensington Turbo Mouse Alan Cooper - The father of visual basic, author of About Face Book that every software designer should now - About Face by Alan Cooper Vitsoe Shelving Subscribe to the Convergence podcast wherever you get podcasts, including video episodes on YouTube at youtube.com/@convergencefmpodcast. Learn something? Give us a 5-star review and like the podcast on YouTube. It's how we grow. Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence
(0:00) Intro(1:30) About the podcast sponsor: The American College of Governance Counsel(2:16) Start of interview(3:09) Jack's origin story(4:11) The Accounting Foundation. His time at PriceWaterhouse (1987-1992)(5:45) His Startup/Executive Journey. Electronics for Imaging => Apptitude => NetRatings => Atheros => Qualcomm(12:15) Transitioning to Board Service. His start with Silicon Labs (2013)(12:26) His time as CFO at GoPro (2014-2016)(13:55) His focus on boards since 2016 (~10 public boards, ~15 overall since)(14:41) Differences between public and private company board service.(18:55) The Current IPO Landscape plus staying private for longer vs going public.(24:45) Founder Dynamics in Governance and the Dual-Class Share Debate. "In general, I don't like dual-class shares (...) I blame the banks for this." His experience at Casper and ThredUp. "I don't believe in sunset provisions above 7 years. Frankly, I think 3 years is long enough"(32:10) Navigating Shareholder Activism. His experience with Mellanox (sold to NVIDIA for $6.9B) and Box (won proxy fight).(37:27) His support for Classified Boards(40:27) AI and Semiconductor Future. His board position at NatCast, a non-profit entity designated to operate the National Semiconductor Technology Center (NSTC) by the Department of Commerce. Reference to his TEDx talk: "Why Technology is Not Silicon Valley's Real Innovation" (2016)(48:40) Geopolitical Challenges in Tech(53:04) The Importance of Risk Planning by the board (downside plans, "defcon processes", etc)(54:54) Books that have greatly influenced his life:The Goal, by Eliyahu M. Goldratt (1984)Good to Great, by Jim Collins (2001) (55:49) His mentors:Chuck Robel, from Price WaterhouseIrwin Federman, the Chairman of MellanoxBill Elmore, Founder Foundation CapitalAndy Rappaport, August Capital(57:39) Quotes that he thinks of often or lives his life by.(59:12) An unusual habit or an absurd thing that he loves.(01:00:41) The living person he most admires.Jack Lazar has more than 30 years of Silicon Valley experience with a focus on finance and operations. He currently serves on the boards of Astera Labs (ALAB), Box (BOX), GlobalFoundries (GFS), and Resideo (REZI). He also consults with a variety of private companies, including Tonal, where he is chair of the board. You can follow Evan on social media at:X: @evanepsteinLinkedIn: https://www.linkedin.com/in/epsteinevan/ Substack: https://evanepstein.substack.com/__To support this podcast you can join as a subscriber of the Boardroom Governance Newsletter at https://evanepstein.substack.com/__Music/Soundtrack (found via Free Music Archive): Seeing The Future by Dexter Britain is licensed under a Attribution-Noncommercial-Share Alike 3.0 United States License
Todd chats with financial strategist Monica Garcia Duggal about her powerful and practical Financial BITES Method©. Monica breaks down how business owners can master Budgeting, Investing, Taxes, Exit Strategy, and SOPs to create scalable, sustainable growth. Her advice is clear, no-nonsense, and immediately useful—whether you're running a startup or planning your next big move. This episode is a must-listen for anyone looking to simplify their financial systems and make smarter, more confident decisions. Book: The Power of Breath by Monica Duggal Profit First by Mike Michalowicz The Goal by Eliyahu M. Goldratt Pillars of Wealth: 1. Clarity 2. Deep Work 3. Curious Monica Garcia Duggal is a renowned financial expert and billion-dollar business coach with over 30 years of experience blending Wall Street insight with entrepreneurial innovation. With a background in investment banking and a track record of scaling companies across industries, Monica is the creator of the Whole Health Wealth System™ and the Financial BITES Method©—tools that turn financial overwhelm into clarity, strategy, and sustainable growth. Known for her no-nonsense, heart-centered approach, she helps individuals and businesses alike build wealth without sacrificing health, joy, or purpose. If you would like to connect with Monica, you can visit her website www.monicagarciaduggal.com or through LinkedIn or Instagram. Welcome to Pillars of Wealth Creation, where we talk about building financial freedom with a special focus on business and Real Estate. Follow along as Todd Dexheimer interviews top entrepreneurs, investors, advisers, and coaches. YouTube: www.youtube.com/c/PillarsOfWealthCreation Interested in coaching? Schedule a call with Todd at www.coachwithdex.com Listen to the audio version on your favorite podcast host: SoundCloud: https://soundcloud.com/user-650270376 Apple Podcasts: https://podcasts.apple.com/.../pillars-of.../id1296372835... Google Podcasts: https://podcasts.google.com/.../aHR0cHM6Ly9mZWVkcy5zb3VuZ... iHeart Radio: https://www.iheart.com/.../pillars-of-wealth-creation.../ CastBox: https://castbox.fm/.../Pillars-Of-Wealth-Creation... Spotify: https://open.spotify.com/show/0FmGSJe9fzSOhQiFROc2O0 Pandora: https://pandora.app.link/YUP21NxF3kb Amazon/Audible: https://music.amazon.com/.../f6cf3e11-3ffa-450b-ac8c...
In this episode of Grow a Small Business, host Troy Trewin interviews Jose Berlanga of Tricon Homes, based in Houston, Texas. Jose shares his 40-year journey as a serial entrepreneur, starting in oil and gas at just 17, then scaling a construction business to $100M and 200 team members. He opens up about the challenges of the GFC, lessons from running seven cafes, and the mindset needed to survive and thrive in business. Jose also offers insights into hiring, delegation, and building resilience through tough economic cycles. Check out the book "The Business & Home Building" by Jose Berlanga — a practical guide that merges entrepreneurship with real estate insights. It offers proven strategies for building a thriving business while maintaining a strong and balanced home life. Focused on financial independence, property investment, and work-life balance, this book is a valuable resource for aspiring and established entrepreneurs alike. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Jose Berlanga believes the hardest part of growing a small business is persistence — staying mentally tough through uncertainty, setbacks, and the less enjoyable tasks. Passion can fade when challenges mount, but endurance keeps you going. He explains that growth brings constant change and pressure to adapt. True success, he says, comes from resilience, not just enthusiasm. What's your favorite business book that has helped you the most? Jose Berlanga's favorite business book that has helped him the most is The Goal by Eliyahu M. Goldratt. He values it for its step-by-step approach to identifying and eliminating obstacles, improving processes, and turning challenges into assets for business success. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Jose Berlanga didn't mention any specific podcasts or online learning resources he uses. Instead, he emphasized his habit of writing everything down — capturing ideas, reminders, and tasks immediately to stay organized and avoid forgetting important actions in his business journey. What tool or resource would you recommend to grow a small business? Jose Berlanga recommends focusing on self-awareness and skill alignment as the most important tool to grow a small business. He advises choosing a business that not only interests you but also matches your strengths — because success comes from doing what you enjoy and what you're genuinely good at. What advice would you give yourself on day one of starting out in business? Jose Berlanga would advise himself on day one to relax and trust the process — to do his best without stressing over outcomes. He emphasizes not forcing results and believes that if you stay committed and focused, things will work out as they're meant to. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Passion fades, but persistence fuels true success – Jose Berlanga You don't build a business alone — you build it with people you trust – Jose Berlanga Success is owning your time, not just your income – Jose Berlanga
How do you maintain lean principles when things are temporary? From setting up makeshift workstations to dealing with process drift and forgotten improvements, Andrew and Jay discuss the cost of cutting corners ... even in short-term production. You'll hear real-life shop floor stories about mislabeled kits, cracked lenses, and the subtle erosion of good processes. Plus, they explore how visibility, standardization, and a culture of “stop and fix what bugs you” can transform workflow—no matter how small the task.Book mentioned:The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt
In this solo episode of the Everyday Business Problems podcast, Dave Crysler explores the key lessons from The Goal by Eliyahu M. Goldratt, a foundational book in operational excellence, systems thinking, and continuous improvement. Dave breaks down the core concepts of the Theory of Constraints and how it applies to real-world business challenges. Whether you're in manufacturing, service-based industries, or professional services, this episode provides actionable insights on how to optimize your operations and increase throughput. What You'll Discover: The core lessons from The Goal and why it's a must-read for business leaders. How the Theory of Constraints helps identify bottlenecks and improve workflow. Why efficiency and effectiveness are not the same—and which one matters more. Real-world applications of Goldratt's principles in manufacturing and service-based businesses. The importance of subordinating processes to constraints to maximize throughput. Why small changes in workflow management can lead to massive improvements in output. Practical examples of applying The Goal to optimize business operations. Subscribe to the Business Systems Saturday Newsletter
2024 était une sacré aventure, 2025 s'annonce comme une année dingue.Avec Seven Lemesle et Loic Boutet nous avons creusé les leçons de 2024 et ce qu'on peut attendre pour 2025 en terme d'IA, de Cloud, de Green IT, de ruptures technologiques et même d'organisations IT. Un épisode indispensable pour bien démarrer cette nouvelle année !Accès rapide :04:54 : que retenir de 2024 ?07:00 : bare metal, full Cloud et souveraineté19:55 : le marché IT en 2024 : acculturation IA, menace cyber et projets DSI28:45 : green IT et la réalité du terrain33:10 : projections 202537:02 : géopolitique et IT, les annonces de Nvidia47:40 : le pivot du télétravail55:40 : les métiers de l'IT qui vont shifter1:02:45 : qu'est-ce qui change dans une DSI dans 5 ans ?1:23:00 : vendre de l'IT en 2025, qu'est-ce qui change ?1:28:15 : des surprises à l'horizon ?Recommandations“The Toyota Way”, Jeffrey Liker“The Goal”, Eliyahu M. Goldratt“The Phoenix Project”, Gene Kim“Le Problème à trois corps”, Liu Cixin“Le Cinquième Élément”, Luc Besson“The Playlist” sur Netflix“WeCrashed” sur Apple TV Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.
Clarke “The Bottleneck Guy” Ching created the Agile TOC Method (ATM) and has been using it for more than 25 years to help CIOs, CTOs, and senior technology leaders solve the most vexing productivity problems. He is the author of Rolling Rocks Downhill, CorkScrew Solutions, and The Bottleneck Rules.The ATM model takes teams from burnout busy to productive buzz, helps them crank out delivery while keeping everyone happy, and minimizes customer complaints by satisfying their impossible expectations.You can find more information about Clark and his work at https://www.clarkeching.com/.Note: In this podcast, Clark mentions the book The Goal by Eliyahu M. Goldratt.Visit us at https://www.ouragiletales.com/about
Biz Book regular Sean Platt is back in the studio today. He's a prolific author + entrepreneur - known for his expertise in storytelling and business writing. The Unpopular Opinions strand is all about ranting - and today we look at the travesty that is books written in the 'Business Parable' style. These simplified narratives, lack depth + nuance, ultimately failing to engage readers. They often feel contrived + preachy, and we discussed the importance of real-world applicability in business literature. But in the third part of the show, Sean reveals a dark parable secret he's been keeping. I am appalled. Tune in to discover the secret (I still can't quite believe it) Look for more episode n this Unpopular Opinions series. Sean's Book: How to Write Fast – Sean Platt + Neeve Silver Click link to see on Amazon #affiliated https://amzn.to/3V5V9z3 Sean's Publishing Website: Sterling & Stone https://sterlingandstone.net/ Sean's Ghost-writing Website: Invisible Ink Media https://invisibleink.media/dl/home Sean's personal Website: seanplatt.net Sean on LinkedIn: Profile here Books discussed in this episode: Click links to see on Amazon #affiliated The E-Myth by Michael Gerber Who Moved My Cheese by Spencer Johnson The One Minute Manager by Kenneth Blanchard and Spencer Johnson Outliers by Malcolm Gladwell The Goal by Eliyahu M. Goldratt If you'd like my help with your Business go to www.lizscully.com/endlessClients ==== And don't forget to get your reading list of the 10 essential reads for every successful biz owner - these are the books Liz recommends almost on the daily to her strategy + Mastermind clients. This isn't your usual list of biz books, these answer the challenges you've actually got coming up right now. Helpful, quick to read and very timely. Click here lizscully.com/reading to get your book list
Clarke “The Bottleneck Guy” Ching created the Agile TOC Method (ATM) and has been using it for more than 25 years to help CIOs, CTOs, and senior technology leaders solve the most vexing productivity problems. He is the author of Rolling Rocks Downhill, CorkScrew Solutions, and The Bottleneck Rules.The ATM model takes teams from burnout busy to productive buzz, helps them crank out delivery while keeping everyone happy, and minimizes customer complaints by satisfying their impossible expectations.You can find more information about Clark and his work at https://www.clarkeching.com/.Note: In this podcast, Clark mentions the book The Goal by Eliyahu M. Goldratt.Visit us at https://www.ouragiletales.com/about
Clarke “The Bottleneck Guy” Ching created the Agile TOC Method (ATM) and has been using it for more than 25 years to help CIOs, CTOs, and senior technology leaders solve the most vexing productivity problems. He is the author of Rolling Rocks Downhill, CorkScrew Solutions, and The Bottleneck Rules.The ATM model takes teams from burnout busy to productive buzz, helps them crank out delivery while keeping everyone happy, and minimizes customer complaints by satisfying their impossible expectations.You can find more information about Clark and his work at https://www.clarkeching.com/.Note: In this podcast, Clark mentions the book The Goal by Eliyahu M. Goldratt.Visit us at https://www.ouragiletales.com/about
In this episode, Ashok sits down with Josh Seiden, author and product management expert, to explore key insights from Josh's latest book, "Who Does What by How Much." The conversation centers around using OKRs (Objectives and Key Results) to align teams and improve organizational outcomes. They examine the challenges many teams face when implementing frameworks like OKRs or Agile and emphasize the importance of understanding the "why" behind these systems. Josh also reflects on his early work, such as developing the Kensington Turbo Mouse and collaborating with Alan Cooper, widely known as the "Father of Visual Basic." Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Get key strategies for fostering a customer-centric culture, building effective product teams, and aligning leadership with team goals. Whether you're new to OKRs or looking to refine your process, this episode provides actionable advice for team leaders, product managers, and executives alike. Inside the Episode... The role of OKRs in driving business alignment and outcomes The importance of clarifying the "why" behind processes like OKRs or Agile Josh Seiden's background and his early design work with the Kensington Turbo Mouse Strategies for using frameworks to empower teams and avoid over-focusing on the process How to implement OKRs successfully and avoid common pitfalls The evolution of design thinking in product development Understanding the customer's role at every level of an organization Key lessons from "Who Does What by How Much" and Josh's other books Mentioned in this Episode: "Who Does What by How Much" by Josh Seiden and Jeff Gothelf "Lean UX" by Josh Seiden and Jeff Gothelf "Sense and Respond" by Josh Seiden and Jeff Gothelf The Goal by Eliyahu M. Goldratt "Outcomes Over Outputs" The Kensington Turbo Mouse Alan Cooper - The father of visual basic, author of About Face Book that every software designer should now - About Face by Alan Cooper Vitsoe Shelving Subscribe to the Convergence podcast wherever you get podcasts, including video episodes on YouTube at youtube.com/@convergencefmpodcast. Learn something? Give us a 5-star review and like the podcast on YouTube. It's how we grow. Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence
Clarke “The Bottleneck Guy” Ching created the Agile TOC Method (ATM) and has been using it for more than 25 years to help CIOs, CTOs, and senior technology leaders solve the most vexing productivity problems. He is the author of Rolling Rocks Downhill, CorkScrew Solutions, and The Bottleneck Rules.The ATM model takes teams from burnout busy to productive buzz, helps them crank out delivery while keeping everyone happy, and minimizes customer complaints by satisfying their impossible expectations.You can find more information about Clark and his work at https://www.clarkeching.com/.Note: In this podcast, Clark mentions the book The Goal by Eliyahu M. Goldratt.Visit us at https://www.ouragiletales.com/about
Clarke “The Bottleneck Guy” Ching created the Agile TOC Method (ATM) and has been using it for more than 25 years to help CIOs, CTOs, and senior technology leaders solve the most vexing productivity problems. He is the author of Rolling Rocks Downhill, CorkScrew Solutions, and The Bottleneck Rules.The ATM model takes teams from burnout busy to productive buzz, helps them crank out delivery while keeping everyone happy, and minimizes customer complaints by satisfying their impossible expectations.You can find more information about Clark and his work at https://www.clarkeching.com/.Note: In this podcast, Clark mentions the book The Goal by Eliyahu M. Goldratt.Visit us at https://www.ouragiletales.com/about
Clarke “The Bottleneck Guy” Ching created the Agile TOC Method (ATM) and has been using it for more than 25 years to help CIOs, CTOs, and senior technology leaders solve the most vexing productivity problems. He is the author of Rolling Rocks Downhill, CorkScrew Solutions, and The Bottleneck Rules.The ATM model takes teams from burnout busy to productive buzz, helps them crank out delivery while keeping everyone happy, and minimizes customer complaints by satisfying their impossible expectations.You can find more information about Clark and his work at https://www.clarkeching.com/.Note: In this podcast, Clark mentions the book The Goal by Eliyahu M. Goldratt.Visit us at https://www.ouragiletales.com/about
In this episode, Charlie Radcliff, President of Radcliff Wire, shares the impressive journey of his family-owned business. Radcliff Wire specializes in custom-shaped wire, serving diverse industries such as aerospace, medical, and electronics. Charlie talks to Ari about the company's diversification strategy, which came down from his father, and continues today as a mainstay. He also discusses the importance of continuous innovation to stay competitive. Learn how the company leveraged state grants to adopt advanced technologies, allowing them to stay ahead of the curve. Discover why understanding the end-use of their products is crucial for entering and thriving in multiple markets. Charlie also emphasizes the importance of making smart investments in technology and personnel, which have been key to their sustained success. He reflects on the company's rich history and his passion for the business. This episode is packed with good insights on thriving in manufacturing! Charlie's favorite book: The Goal by Eliyahu M. Goldratt Charlie Radcliff, Radcliff Wire Website: https://radcliffwire.com/ LinkedIn: https://www.linkedin.com/company/radcliff-wire-inc Charlie's LinkedIn: https://www.linkedin.com/in/charlie-radcliff-b1599948/ Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube: https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/ Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/ Charlie and Ari talk about innovation, technology, diversification, investments.
Clarke “The Bottleneck Guy” Ching created the Agile TOC Method (ATM) and has been using it for more than 25 years to help CIOs, CTOs, and senior technology leaders solve the most vexing productivity problems. He is the author of Rolling Rocks Downhill, CorkScrew Solutions, and The Bottleneck Rules.The ATM model takes teams from burnout busy to productive buzz, helps them crank out delivery while keeping everyone happy, and minimizes customer complaints by satisfying their impossible expectations.You can find more information about Clark and his work at https://www.clarkeching.com/.Note: In this podcast, Clark mentions the book The Goal by Eliyahu M. Goldratt.Visit us at https://www.ouragiletales.com/about
Clarke “The Bottleneck Guy” Ching created the Agile TOC Method (ATM) and has been using it for more than 25 years to help CIOs, CTOs, and senior technology leaders solve the most vexing productivity problems. He is the author of Rolling Rocks Downhill, CorkScrew Solutions, and The Bottleneck Rules.The ATM model takes teams from burnout busy to productive buzz, helps them crank out delivery while keeping everyone happy, and minimizes customer complaints by satisfying their impossible expectations.You can find more information about Clark and his work at https://www.clarkeching.com/.Note: In this podcast, Clark mentions the book The Goal by Eliyahu M. Goldratt.Visit us at https://www.ouragiletales.com/about
Clarke “The Bottleneck Guy” Ching created the Agile TOC Method (ATM) and has been using it for more than 25 years to help CIOs, CTOs, and senior technology leaders solve the most vexing productivity problems. He is the author of Rolling Rocks Downhill, CorkScrew Solutions, and The Bottleneck Rules. The ATM model takes teams from burnout busy to productive buzz, helps them crank out delivery while keeping everyone happy, and minimizes customer complaints by satisfying their impossible expectations.You can find more information about Clarke and his work at https://www.clarkeching.com/.Note: In this podcast, Clarke mentions the book The Goal by Eliyahu M. Goldratt.Visit us at https://www.ouragiletales.com/about
Do you feel like something's not working in your agency?You've got processes that are outdated (or just plain not documented). You've got tools that aren't the right fit or you're not getting enough out of.Even though you feel the need for change, it terrifies you.If so, you're not alone, I was at an agency-focused conference in Denver just a few weeks back, and several agency owners I spoke with said that they knew they needed to make a change with a major software platform that helps run their agency, but they were scared to make the switch.Rob Sayles, is an ex-agency founder, a seasoned operations guru, & now veteran agency advisor. In today's episode, he takes some of the fear and uncertainity out of change management for agency leaders.In this conversation, you'll hear:The 3 symptoms to look for to ensure you actually need to change a major tool or processWhat Toyota's approach to continuous improvement can teach you about change managementThe 5 steps to make a major change in your agency without causing a revolt among your staff (& sleepless nights for yourself)Resources Mentioned in Today's Episode:An Agency's Guide to Measuring And Improving Billable Utilization (Ebook)Connect with Rob on LinkedInThe Client (a film by Umault)Atomic Habits by James ClearTools of Titans Tim FerrissThe Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt, Jeff Cox Want to watch the video version of the podcast on YouTube?Check it out here: Agency Life Podcast on YouTube Have a question about today's topic? Text it to us here!Want to get more content to support your agency life? Subscribe to the Agency Life newsletter, check out past episodes & find more content at teamwork.com/agencylife. This podcast is brought to you by Teamwork.com.
Albert's role as CTO & SVP of Engineering at Rippling is marked by an impressive blend of technical expertise and leadership experience. In discussion with host Aydin Mirzaee, Albert delves into the diverse experiences that have shaped his career, including pivotal positions at Segment, Mesosphere, and Cloudflare. His journey from engineering roles to top-tier management illustrates his deep commitment to hands-on leadership and continuous improvement. A cornerstone of Albert's leadership philosophy is fostering an environment where both innovation and quality are prioritized. He highlights Rippling's strategic planning processes, including the importance of setting clear, actionable goals and maintaining flexibility to adapt to new information. Albert also touches on the future of HR software, emphasizing the integration of AI and the critical role of understanding employee data to drive better business outcomes. In episode 6 of season 2, Albert emphasizes the significance of effective project management through mechanisms like blitz meetings, which streamline decision-making and ensure efficient execution of critical initiatives. His insights into leadership, team dynamics, and the evolving landscape of HR technology provide listeners with valuable strategies to implement in their own organizations. Tune in to explore Albert's techniques and insights that have contributed to Rippling's success as a fast-growing technology company, valued at over $13 billion. This episode offers a wealth of actionable advice for leaders looking to drive innovation, maintain quality, and lead with intention and impact. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [03:26] Advice for aspiring leaders [07:09] The importance of being hands-on leader [11:58] Planning and prioritization in a rapidly growing company [19:03] Utilizing Quality Weeks [29:50] Strategic planning and setting goals [34:48] The future of HR software and the role of AI [40:40] Underrated leadership advice
Dig into the Theory of Constraints with Thomas LeMay in this compelling episode. Get an in-depth insight into the management tool introduced by the renowned physicist, Eliyahu M. Goldratt, which has revolutionized business strategies. Thomas kicks off by recommending Goldratt's breakthrough book, The Goal, providing insights into Goldratt's ideas and how to apply them using the constraint log tool. This episode explores understanding, identifying, and managing constraints in different contexts and how this leads to effective project completion. Discover real-world examples of constraint management in complex situations such as infrastructure design and logistics. Understand how physical and non-physical constraints, if not managed effectively, can escalate into significant problems, leading to cost overruns, delays, and safety hazards. The discussion also highlights the importance of employing strategies and tools such as constraint logs to effectively mitigate these issues. From understanding work-life balance to mastering construction skills, the episode explores various facets of constraint management. It emphasizes the importance of leadership, hands-on training, and an understanding of constraint management in achieving mastery in construction skills. Discover how visual mapping of non-physical constraints can give foremen and site supervisors a clearer picture of potential obstructions. The episode concludes with a critical discussion of mental health issues in the construction industry. We normalize the need for mental health via continuous dialogue, organizational support, and practical resources to address mental health effectively. Learn how different theories and techniques, such as Goldratt's theories and Scrum Patterns, can be integrated to manage constraints effectively and aid in personal and professional improvement. Connect with Thomas via LinkedIn at https://www.linkedin.com/in/thomaslamay/ Connect with Felipe via Construction Scrum (book & audiobook) via https://constructionscrum.com/ Social media at https://thefelipe.bio.link Subscribe on YouTube to never miss new videos here: https://click.theebfcshow.com/youtube --- Today's episode is sponsored by the Lean Construction Institute (LCI). This non-profit organization operates as a catalyst to transform the industry through Lean project delivery using an operating system centered on a common language, fundamental principles, and basic practices. Learn more at https://www.leanconstruction.org Elevate your construction career and enhance your company's performance by mastering the crucial aspect of building enclosure management with Field Verified's specialized training. Address the major challenge of managing building enclosures, a common source of construction failures. Get hands-on learning experience with real-world construction scenarios and mock-up installations for skill-building with leadership and team-focused strategies. By joining our course, you gain access to a proven program that not only covers technical aspects but also better practices for effective construction management. Don't miss this opportunity to transform your approach. Visit https://fieldverified.com for more insights, or contact us at 480-719-5090.
Send us a Text Message.I love these books and they've had a serious impact on my coaching, life and relationships. If you enjoyed this podcast please consider sharing it with a friend or subscribing so you don't miss an episode! Coach Builder by Donald Miller Key Person of Influence by Daniel Priestly Storybrand by Donald Miller Traction by Gino Wickman The Goal by Eliyahu M. Goldratt, Jeff Cox Support the Show.FREE Mindset Webinar: https://www.coreyboutwell.com/mindsetupgradeJoin The Community Here: https://www.coreyboutwell.com/communitymembershipMake sure you listen to the podcasts all the way through to get your discount code.
Zack Zeller, where traditional tactics get a revolutionary twist and your inbox turns into a goldmine. Picture this: emails that aren't just opened but devoured, strategies that transform passive readers into eager participants. Zack doesn't just talk tactics; he breathes life into them, turning the boring task of checking emails into an adventure. This isn't your run-of-the-mill marketing discussion. With Zack, you will go on a journey through the sinews of subject lines, the psychology behind a click, and the artistry of engagement. Imagine wielding the power to not only reach inboxes but also hearts and minds, creating messages that resonate on a personal level. In a world where inboxes are battlegrounds, Zack stands as a beacon of innovation and engagement. Join us, and transform your email marketing from overlooked to overbooked. Zack Zeller isn't just about sending emails; he's about sending messages that matter. Ready to write your own success story? Chapters: 00:00:00 - Zack Zeller: Email Maestro 00:02:24 - The Digital Marketing Deep Dive 00:07:43 - AI: Your Content Co-Pilot 00:12:32 - Email Tactics: Convert & Conquer 00:13:47 - Compelling Campaigns Crafted 00:15:05 - Subject Line Spells 00:16:38 - Hooked: Engagement Tactics 00:18:14 - Personalize or Perish 00:19:50 - Analytics Decoded 00:21:27 - Segmentation Secrets 00:22:02 - Engage. Enlighten. Email Connect with Zack: LinkedIn ZZ Media We Should Not Be Doing This Your Free 7-Day Email Sales Kit Recommended Books: The Goal by Eliyahu M. Goldratt 1001 Arabian Nights by Richard Burton The Pledge by Michael Masterson Connect with The Better Than Rich: Get Your Free Delegation Plan - Better Than Rich BTR Mini-Course Website Facebook Instagram Twitter TikTok --- Send in a voice message: https://podcasters.spotify.com/pod/show/betterthanrichshow/message
Derrick Ratliff ‘07 of Horizon Firearms, joins us today to talk strategy, generational impact and storytelling through functional works of art. Derrick walks us through his early competitive archery days drawing the bow at TAMU and eventually looking for a product that wasn't easily disposable. Rifles became the focus and was backed by inspiration from family and driven from a passion of the outdoors. Attending trade shows and sculpting beautiful products, Derrick and his team's focus is on telling unique stories through their rifles. We encourage you to check out www.horizonfirearms.com to see Horizon's amazing work and we'd like to thank Derrick for coming on the show. Thanks and Gig ‘em! Contact: www.HorizonFirearms.com / (979)-229-4664 www. iotaOutdoors.com www.KasparCompanies.com Derrick@horizonfirearms.com Podcasts: How I Built This, MeatEater, Over the Horizon Books: “The LEAN Turnaround” by Art Byrne and James P. Womack & “The Goal” by Eliyahu M. Goldratt, Timestamps & Show Notes: (0:00 - 1:40) Intro/ Derrick Ratliff of Horizon Firearms (1:41 - 2:35) Favorite Aggie Memory (Archery @ TAMU) (2:36 - 4:35) Works of Art & Functionality (Horizon Firearms) (4:36 - 6:55) Hacks from TAMU (Finance and Accounting 4 All) (6:56 - 9:52) Number 1 Hack (Lean and Mean) (9:53 - 13:33) BHAG (0 to 1,000,000) (13:34 - 14:29) Lightning Round (Anti-Tech) (14:30 - 15:40) Podcasts -How I Built This, Meat Eater & Over the Horizon (15:41 - 17:24) Aggie Network Help & Contact (17:25 - 19:16) Kid in a Candy Store (Name and Logo Origin) (19:17 -20:48) Your Historical Piece (Stories & Guns) (20:49 - 21:22) Wrap Up (21:23 - 24:05) Takeaways (LEAN Priniciples & No Griping? Something's Wrong)
Bio Victor is a Lean/AGILE Strategy and Transformation Consultant, helping organisations in emergent environments navigate the path to a successful future via "Agile Ways Of Working". This usually involves developing and implementing Lean/Agile Strategies for these organisations, coaching & mentoring Senior Leaders, Managers and Teams in attaining the Agile Mindset that allows them to achieve high performance. Experiencing this evolutionary journey with clients from traditional ways of working to successfully achieving full Agility is his career passion. With a career path spanning over 30 years, starting as an accountant and Business Analyst, Scrum Master to being an Agile Coach today. His best skill amongst many is as a motivator and his work ethic is all around making work fun. Other passion outside work include helping Africa as a whole achieve Agility – Victor is the creator of the A.P.I.A.M-R.A.T.S Agile Culture Model and also an amateur chef, gastronome and suffering Chelsea FC fan. Victor lives in England with his family, 3 dogs and 12 fish. Interview Highlights 01:40 & 08:00 Childhood bereavement 04:00 The importance of adapting 09:45 A.P.I.A.M-R.A.T.S model 14:50 Using local language 20:00 WakandAGILITY 22:25 Sustainable transformation 29:00 Transformation buzzword 32:15 The importance of timing Social Media · LinkedIn: Victor NWADU | LinkedIn · Email: victor@wakandagility.com · Medium: Victor Nwadu – Medium · Twitter: @wakandagility Books & Resources · The Goal by Eliyahu M. Goldratt: The Goal: A Process of Ongoing Improvement: Goldratt, Eliyahu M · Turn the Ship Around! by L. David Marquet: Turn the Ship Around!: A True Story of Turning Followers into Leaders L. David Marquet · The Wisdom of the Crowds by James Surowiecki: The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations: James Surowiecki, Erik Singer · WakandAGILITY.com: Enabling Agility for Africa: Agile Training, Support and Networking | Wakandagility · The A.P.I.A.M. – R.A.T.S. MODEL | LinkedIn Episode Transcript Intro: Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener. Ula Ojiaku So I have with me here Victor Nwadu, who is an agility strategist, Agile coach, everything-in-between, maestro. Victor, it's an honour to have you on the Agile Innovation Leaders Podcast. Thank you so much. Victor Nwadu Thank you, Ula, thank you for having me. Thank you. Ula Ojiaku So let, just tell us, Victor, about your background. What are the things that you've experienced, that have shaped you into who you are today and how you've ended up to where you are professionally? Victor Nwadu I mean, just cutting to the flow, I'm from Nigeria. I'm also, like all Nigerians, educated in Nigeria and then for some, you know, reason found myself here in the UK. If I wanted to pick on anything that has, you know, brought me to where I am and what has driven me to who I am today, I think it's just, it's my childhood, right. I was born to working class parents that, you know, Catholic people that worked hard for everything they've got. And as a Nigerian, you are told, it's instilled in you from a very young age, what the benefit of hard work is. Unfortunately, I was traumatised at the age of 13 by the death of my mum. So, and yeah, left with five siblings and my dad was broken by the course of events, but, you know, at that young age getting to where I am, having to, you know, do what I had to do to get to school and all that and still have these five siblings with me as well. Ula Ojiaku Because you're the first. Victor Nwadu Yes, I'm the first. You know how it is, especially when you're Igbo, right, you're expected to be strong and do it. Ula Ojiaku Di-Okpara (First Born) Victor Nwadu Di-Okpara, you say, that kind of thing, you know, so, yeah. But thank God for today and I find myself here today talking to powerful people like yourself. And I mean, I think that that has made me stronger, and I miss my mum terribly, but if I look back, to be honest with you, the course of events in one's life really defines, helps one define one's destiny. And that's how, you know, so I believe that what I went through in life has made me stronger, you know? So, yeah. I came to the UK, became an accountant, funnily enough, I did what we need to do. Then I find myself being a BA then a, after systems accounting, because I loved computers and all that, you know, then find myself doing, I don't know if you know what SAP is, so I did that for a while. Met a chap, a BA guy that I was doing his invoice, I saw how much was earning and I said, what, Jesus, I mean, tell me what to do, man. I then became a BA from that, then became, at that time, luckily, Scrum was just coming into the industry and, you know, we, I found myself doing something called an Agile BA, that's how I got into Agile. Then became a Scrum Master, became an Agile coach, and the rest is history. So that's basically it in a nutshell. Ula Ojiaku That's interesting, that you started off as an accountant and now you're an agile coach. I mean, I'm not throwing stones. I started off as an Electronic Engineer and I'm an agile coach, but yeah, it's all about, what I'm trying to also tell young people, including my children, that what you start off with doesn't necessarily mean that that's the career you're going to have for your whole life, you know, there is a whole lot of options, but it's just about starting somewhere. Victor Nwadu Especially now, I say the same thing to my kids, especially my son. You need to be in a state of mind where you need to adapt. A lot of paradigm shifts are happening underneath us and, you know, you need to be ready, and you need to be ready to go and adapt to the present circumstances. Otherwise, you know, and this is why we do what we do. Ula Ojiaku Yeah, and I think it starts with a mindset as well, you know, just having that Agile mindset, not to flog it, but agility starts first with the mind. What's your take on it? Because things are changing to be able to adapt and thrive in a rapidly changing world. Victor Nwadu Exactly. I mean, so we are living in exciting times, like you know already, agility was born out of the times that we're living in. It all started with the internet and outsourcing and all that, the world becoming a small village and all that. Then, we then have this digital thing going on and the information age and that brought yourselves all sorts of fantastic things. Things are, because we are utilising and leveraging the power of technology, we find out that we don't need to do certain things. Unfortunately, some jobs have to go, but then new ones are coming in. So all these things started happening, and again, it's affecting generations right now. If you were Generation X like me, you would've seen at least three more generations in your time when these changes are happening. It's crazy. So we now have, how do we survive? You know, you survive by adapting. If you don't adapt, you become obsolete, extinct, and that has tailored it to the industry, and the way we work. And even now talking to you, I'm working from home, I have a home office, you know, and that makes it even more fantastic because I can work anywhere in the world. Right. So what it does now is that it creates a bigger competition, right, where anybody can apply for any job anywhere in the world. It also helps the earth, and I don't want to go into that working from home debate, but that's all these things that are happening are as the consequences of the various paradigm shifts that are happening. So we need to adapt, like you said, in the mind, our mind needs to be open to change. And we need to put ourself in a place where we leverage all the advantages of those changes for our own benefits and so yeah. Ula Ojiaku Well said Victor. I mean, I completely associate with what you've said so far and the changes that are happening, especially with technology. For example, the recent one that's making waves is like AI, you know, so we're now in, someone said we're in the knowledge, information age, but now it's something like augmented age. So it's not just about the information, but it's also about being able to leverage, you know, technology like AI to still do productive work. But it still ties back with being adaptable, being able to learn and unlearn, to remain creative because machines are not taking over anytime soon. Victor Nwadu They can't take over the creative aspect and we need to automate and become, the competitive edge now is about who does things quicker, who gets to the market quicker and who get to the customer quicker? Who satisfies the customer in terms of the value threshold. So yeah, that's what we are, you know, we're creative, but we'll still be the same, but if you don't have creative guys in your design and engineering design, or software design, you're still going to fall back into that obsolete group of people that don't change or are not changing as quickly as it should. So yeah, I agree totally with that. Yeah. Ula Ojiaku Thank you. I know we went off into a rabbit hole, but I did want to just take you a little bit back to what you said earlier when you were talking about the things that happened to you that shaped you into who you are. And you mentioned your mum's death at 13, you know, I'm really sorry about that, and I can't imagine how tough it would be because my son just turned 13 and I can't imagine the difficulty it must be, well, you did say it must have been for you. You said events in one's life defines one's destiny. Can I, so my twist would be, because the same thing could happen to two different people and you have two different outcomes. So could there be something about how they react to it as well? Victor Nwadu Yeah, obviously. I mean, the way people react is the key, right. Yeah. So one person could react, have reacted, okay, fine. You hit the ground, I mean, you fall and you cry, and you get traumatised. Then you kind of rebuild yourself and stand up and keep going. And some people, it's just like a tough man's thing, right? It's a storming it and all that. So people stay in that trough, they never, some teams just stay there, they never rise above, you know, so some people, not because it's their fault, maybe their environment, maybe because resources that are not there to guide them, to help them stand up, you know? Yeah. We're not the same. So, yeah, I just happened to be who I'm hopefully strong enough to have been able to lead myself from that trough. Ula Ojiaku Well, you inspire me and I know that you are an inspiration to many other people as well, so thank you for sharing your story. So you did put together this model, agile culture model A.P.I.A.M-R.A.T.S. Can you tell us a bit about that? Victor Nwadu Actually, I have a little of pause on that. So it's something that, you know, that's been on my mind, the pet project, purely because, you know, some people are saying, are you trying to create another agile, and no, it's not. It's just like a clarion call to people that are coming to Africa and the Middle East to engage in a transformation process. We're looking at the way Agile is, when the forefathers of agile went to Utah to dream up this fantastic thing. I'm sorry, they were not thinking about Africa, they were thinking from their own Western perspective, right. And then we Africans, Agilists and change leaders from Africa, we know that things we've learned from what the manifesto and the principles have taught us, are not that straightforward in from where we come from. So it manifests itself with many of my colleagues in the West that have gone to Africa and met these challenges and have complained. And I say, yes, it's because we are totally different, mindset is different, the Western mindset is totally different. So I've kind of modelled it more to Africa and the Middle East, and mainly to Nigeria and South Africa because that's where I got most of my data from. And it's A.P.I.A.M-R.A.T.S it's actually Agile Practice in Africa and the Middle East. Okay. And the R.A.T.S, I get lots of stick from my friends, the R.A.T.S is just when I kind of listed out the main things, main factors, some of them not that bad, some of them, the bad ones, it just, the best way I could figure it out to make, to create a soundbite was, it came out as R.A.T.S. So you have your religious intrusion, the R is religious intrusion, the A is an age respect paradox, and the T, obviously time. The other one is secrecy cults, and the fifth one, which I've added on later on was language, the leverage language and that kind of stuff, right? So the religious one is the effect of religion in the way we work. If you go to any African or if you go to Nigeria today now, you will see, say for example, people doing their standup. The standup, daily standup is, that's supposed to take an average of 15 minutes. They will give an average of five minutes for prayers and, you know, the way we pray, evangelistic sometimes things more than that. And imagine a Muslim guy in that scene. You know, imagine a Western guy, a Western agile coach and like woah, really? You know, so you have that aspect of it. You also have the age respect paradox. So it's a paradox because yes, while people in the West understand age and respect, in Africa and in the Middle East we take it up a notch or two. You know, where sometimes actually the negative aspect is that somebody that is older than you now thinks because he's older, you cannot allocate well as part of a member of the team, you feel, oh, it's an insult for you to tell them what to do, which is wrong and very crude, but it happens, it happens. So we have that and we also have the African Time, so it's not fair to call it African because the French do it. It's not labelled an such connotative when the French do it… Ula Ojiaku I've been to different countries. They do it. I'm not going to name it, name them. Victor Nwadu Yeah. So, exactly. So the way it's been made to feel as if some kind of, like we, Nigerians and Africans started it. I don't really like it, but, you know, that has become something that of note and something that has kind of embedded itself in our culture and our behaviours. Yes, the French do it, but is in social circles, however, we've kind of brought it into professional, our professional lives, where we lack that discipline for some reason of keeping exactly to time. And that itself, obviously as you and I know, has an effect on cost of delay and all that kind of stuff. Ula Ojiaku And morale as well. Victor Nwadu The fourth one is secrecy cult. For some reason, we don't share knowledge. And I'm happy, agile is, has brought the fact that we need, when we bring transformation into an organisation, part of it is making the organisation at the end of the day, a learning organisation, where we collaborate and collaboration means we have to share knowledge, we have to share, you know, for us to win. Okay? So, yes, so for some reason in Africa, that doesn't take place as much as we would love to see that. The last I've put there is language, so this one is very important for me because, and Sophie Oluwole that's one of the, she's late now, but she's one of the people that have kind of been evangelising the need for us Africans to get rid of the Western language, like English or French. We should start teaching our kids chemistry, maths and everything, the academic learning journeys should start with our local language. It's easier on the brain, it's less stressful, and they learn. Then we can learn English later on, or however, we shouldn't waste time to learn a foreign language, then start learning the basics of academia, right. So if you look at it, it's timeframe itself is a waste in terms of agile thinking, right? So for me, I brought it into an agile space because you find out that, I have worked across global teams, right? And when, as an agile coach, you give teams freedom to please, create and design within yourself with your local language. Only come to me when you, you know, when you need to, when you need me. And then you'll normally find a language champion that will do the translation or whatever. And so you find out that it's easy, the engagement is easier, and they're loving you for giving them that freedom. So I've been bringing it to Africa to be the way we work in Africa so that we as teams are, we don't become too stressed or thinking of how we sound when we speak English. When we are designing, we are talking about, and when we are in an agile space, we are talking about and discussing with our local language, we are free, and you find out the mind is less stressed. So these ideas just keep flowing, the brainstorming session is fantastic, lively, because you don't have to, oh, let me think of how I'm going to put, structure this, my idea in English before I have to speak, it just comes out, like it's easier. So I think we have more benefits if we trace ourselves back into our local language, especially if the team is regional and everybody there is speaking the same language. Ula Ojiaku I was going to get there, so it seemed like you read my mind. I was going to say, but what if the team, because in Nigeria there are over 200 languages or 200 ethnic groups, since we've started off with Nigeria, you know, what happens? Because you might still have to go to a shared common language. Victor Nwadu That's a very good question. So, but the thing is, like most African, especially in India, places like India and even in the Middle East, we have a kind of broken English, we have a local slang anyway, that's a kind of, it's mixed with English, like in Africa, Pidgin, we call it Pidgin, it's a mixture of Creole and Hausa, Wazobia, that kind of thing going on there with English, everybody already speaks that language. Why don't we use that? So that's a tie breaker anyway, that, why don't we use that, you know? So yeah. So, but basically, when you go to places like Enugu or Kaduna, you tend to be of that particular region. But if we have a thought person there that's from other place, let's use our local vernacular to break that ice in terms of the way we speak and communicate. So that's my answer to that. Ula Ojiaku Okay. And where you have someone, if there's only maybe one person who's not of the culture, not from that country, doesn't know it, where does inclusion come in here? Victor Nwadu It's highly unlikely, but however if it happens, because in the small village that we have now, the global village that we have, I normally would have a language champion, somebody that's, you know, you should be able to find some kind of, somebody within the, just like your Agile champion, the team. You find somebody that can translate, right? Otherwise, I've developed all sorts of apps right now, where you can use something as Google translates. So when you, when you want to give important meetings and you want to write, you just do the one in English, then translate it to their local language and just send it out. Everybody will understand and they'll come back to you. So, yeah. But it's very rare, very, very rare, to find a place where the English language and French has not touched on this planet, or Spanish. So when that happens, you just, we just use tools that, simple tools are available to us, Google translate, use an Agile champion to kind of leverage and that, kind of make that disability or handicap a non-existence or minimise the impact of it in the way we communicate. Ula Ojiaku On a slightly off tangent point in terms of languages, Mandarin is also like going up there, you can't ignore that. So what have you been working on lately as you've talked about the A.P.I.A.M-R.A.T.S model, why you came up with it and how, in a little way, how it could be used, but what else have you been working on lately that you'd like to share with the world? Victor Nwadu Apart from work and all that, I give a lot to my people. I have tried to empower a lot of people, so I've created this WakandAGILITY group where we, it's a global support thing where we kind of give masterclasses to people that are coming into the industries from masters and Agile coaches already there, but want to, you know, so I kind of hold these master classes for free actually, because, I am looking at the scope of how we can kind of create, make sure that as Africa develops and becomes more hungry, resource hungry, we have the resources on the ground to accommodate those requests, right? Ula Ojiaku So skilled manpower, you mean? Victor Nwadu Exactly. We don't have it. So, and now to train up, agile training is expensive. So that's my own way of giving back. But apart from that, I've been working with people, great people, great change analysts, internationally based people like, I don't know if you know her, Mary Laniyan, she's based in the UK and we have a lovely woman that did African something sometime ago that invited me to Lagos Abiodun Osoba. We also, in fact, I think we have somebody, her name is Anu Gopal, she's even a powerhouse in agile affairs, I think one of those, yeah. I also have Etopa Suley from Canada. You know, all these guys who come together in the last Agile 20 something, we came off with the whole government manifesto for Nigeria. That was our presentation, it's fantastic, right? It is there on the internet right now, so yeah, so it's people like this I'm working with, we came up with the manifesto for good governance for Nigeria and many other projects like that. So yeah, that's what I spend my time doing behind the scenes, apart from work and spending time with my family. Ula Ojiaku That's really awesome, and I'm sure some of the listeners would want to know more about it. So we'll make sure the links are in the chat. Do you still do run these sessions? Victor Nwadu Yes, I do. It's keeping with the requests. I have a lot of requests, and you know. Ula Ojiaku So there is a question I have for you with respect to transformation, because as an Agile coach, I would expect that you've been involved in a number of transformation efforts with organisations in involving leaders and teams. Can there be a sustainable transformation without vision or strategy? Victor Nwadu So, it's possible for you to have a transformation, well a transformation, it's possible for that to just happen once, right? So it's like a rider, you know, you are told to ride through one end of the Serengeti to the other with dangerous animals and valleys and all that. With a horse, no compass. And you don't have a compass, you have a map or maybe don't have a map, you just know just face there, you get to the end, right? And you don't have a compass. You don't know the health of the horse and you just got on that horse. And yet, it is probable that you may be able to get to the end. But how sustainable is that? That is why the word sustainable that you use is very important. How sustainable is that for us to now create some kind of tourist pamphlet for other people to come behind us to use? It's exactly the same way. So it's probably, it's very, very probable for you to run this kind of transformation rather than just win with one team or whatever, then where's the playbook for those coming behind you, if you want to kind of multiply that, accelerate it within the organisation. So that's why sustainability is important. You know, how sustainable is that? How can we we create a model, or a playbook for us to use as an organisation for our own peculiar transformation, right? That's why it's important for us to have vision. I mean, you know, we need to have a strategy, you know, so the vision itself, first of all is the what and the why we are doing it, and all that kind of stuff. Then the strategy, the Agile strategy is very important. The Agile strategy itself is the vision plus how we're going to do it. Under it, in a timeframe, and how we're going to fulfil the objective required to actualise that vision, right? And with regard to the scope, timeline, course and the organisational culture. So that's the strategy. We need to have all that. When you have that and you place it, and you can start to kind of base it under the kind of, your playbook of entry, the change itself and the exit, then you have something to go with, you know? So, yeah, that's basically how it works. You cannot have a sustainable transformation without a clear vision, without a realistic strategy that kind of makes sure that all these aspects of the scope itself, the objective, the goals, and then taking into consideration the culture I dealt with, you know, you cannot have a, what is known as transformation, a sustainable one without having a transformation strategy. So that's it. Ula Ojiaku You may have touched on this, but I'll say, just going back to your Serengeti Crossing analogy. I mean if you are crossing, or the person has been assigned a horse cross, that it's important to say why are we crossing the Serengeti? Because it might be that if you evaluate the why it might be better for you to stay where you are and don't put yourself and other people in danger and waste resources crossing, just for crossing's sake. Victor Nwadu Yeah. I mean, all these things will come in when we are laying out the strategy and, you know, we will have the vision, somebody comes, you know. I have to say transformation is sexy nowadays. So the metaphor is dealing with the, the Serengeti itself is the transformation, what we assume to be all the wahala inside the transformation. Ula Ojiaku What is wahala? Beause not everyone understands what wahala is? Victor Nwadu Wahala means all the troubles in life, all the challenges you meet in everything. So we need to first of all understand that nowadays transformation is sexy. Where many organisations, I heard a rumour that many leaders engaged in these big companies engaged transformation purely for the benefit of their PE ratio in the stock exchange. It's a rumour, I haven't confirmed it, but I don't know how to confirm it, but I do know that it's very sexy to say your organisation is carrying out its transformation. Everybody wants to be a saviour, that's what we're doing. So that is part of the big problem and the challenges that we face as change leaders in the transformation, because the success of the transformation depends on the leaders and the person at the top. How committed they are to it. So the commitment of that leader is tasked from the top. If they don't have the buy in, if they're not convinced about it, they're just doing it for show, when push comes to shove, and it will happen, the challenges will come and hit you. Cultural challenges, personality challenges, the ego of leaders or middle managers, and you'll hit them as you already know. How committed is the leader at the top to come down and say guys, and create that space for us to be able to make this transformation happen? Because as the ultimate impediment remover, that person should be able to have the time, to have the commitment to come down to the team level, to the whatever program level, whatever, and be able to remove that impediment for that to happen. So if this leader or sets of leaders or whoever is given the mandate to commission a transformation doesn't have total commitment or is not bought in, is not doing it for some show or for some reason, it's not going to work. Ula Ojiaku Very true. Do you have any anonymised stories of your experience in guiding organisations in enterprise agility or transformation journey. Because one thing you've said, you know, transformation is sexy, it's really a buzzword. And if you ask two people, and they could be in the same leadership team, you know, C-suite team, what is transformation? And they'll give you different answers. It's just a buzzword, which means different things to different people. But do you have any story underpinning, you know, what you have said about leadership being key? Victor Nwadu If I give you all the stories, you're not going to leave here, right. However, I want to make a few things very, very clear that just standing in most organisations, that starts their transformation journey with a few teams, as you would expect. When they succeed in that they then call it an enterprise wide transformation. Where you take a few teams to delivering some funky, sexy, innovative products, that is not enterprise wide transformation, that's not business transformation or business agility, right. It is you showing that, and delivering a particular product as quickly to the customer, whatever works using agile ways of working. So there's that misconception there, that's the number one misconception that people think, oh, when we succeed with a few teams, yeah, we have, no, we haven't, because you still need to scale it, you know, to the entire enterprise, to non-IT enterprise to both upstream and downstream and all that. It is when your organisation as a whole, no matter how tall it is, can have a transparent view of where everything is, when an organisation can adapt to news in the market very quickly, when an organisation can innovate, it has the people they have been enabled to, to have a different idea, different mindset towards failure and seeing failure as a learning bridge, all those kind of mindset things, but happening in very large scale so that the organisation becomes a learning organisation, everybody's learning, we have a lot of COPs (Community of Practices), you know, that's when you say a transformation has been successful, that's when you can actually say the organisation has transisted from a traditional stoic, siloed set up to where we have open collaboration, and the cultures, mindsets and the culture have been changed in that the mindset of people that lead and those that make things happen is one, and they have this adaptive way of behaving. When something happens in the market, nothing shocks them. Even when it does, you have some, I understand some people even have an anti-disruptive, you know, when you come up with an idea in your organisation and you go back and you go out to the market and sell it, you become disruptive, you disrupt the market. However, some organisations as well are having anti-disruption strategies. If somebody else comes, how quickly can we respond? So those are the kind of things that shows that organisation has actually transisted from those traditional ways of working to an agile way of working. However, the other aspect I want to draw to our attention is about timing, when we are thinking of transformation. So for me, my advice is first of all, number one, to get the top person involved in it. Timing is very, very important. You need to have time for this transformation, to start this transformation. The time when you start transformation is very important. You don't want to start it when you have disruption in the market, things will not happen normal way, and it's better for you to do transformation in peace time, what I call peace time, before some major disruption, so that you can leverage what you've learned from that transformation in that, when that disruption happens. Timing is very important when you're carrying out a major transformation in your organisation, okay? You need to have committed leaders, leaders that are really committed to the cause, they're not just doing it for show and leaders should be able to come down and do Gemba walks, and see that what is actually happening in the kitchen is what their executive information system is relayed to them, right? There needs to be complete transparency from the top to bottom. So that we are sure that what the developers and the guys creating all our products are doing is exactly tied to the revision and objective of the executive. So that's part of it. And for me it's common sensical things that we already know. However, when we have transparency, this transparency increases trust. And it needs to start with the leader, he needs to show transparency by example, right? So it increases trust, and trust enables organisation-wide collaboration, right? So when teams start collaborating, teams that were locked in silos start collaborating, we start seeing silo breaking, and when you start breaking the silo, you start seeing aggregates, paradigm shifts happening. And that is when you now then see that almighty cultural change emerge. So it comes from, and transparency, it comes from transparency leading to trust, and trust leading to collaboration that breaks down silos. And when that thing happens, you start having all this shift because we now trust each other. There are no more silos, then the cultural shift that people say is hard to do, it is, however, if you follow this, if you allow this thing to flow the way I just listed, it'll flow in its normal cadence, right, without having to have unnecessary, you know It's not easy to have a cultural, don't get me wrong, when we are as change analysts and change agents, it's not easy for cultural change. No matter where we are in the world, people don't like change as a result. However, it starts with common sensical things like the leader taking the first step, the leader coming into, sometimes when you have a Gemba walk, you come into a meeting and you, like, for example, in some recent, not recent, about two years ago, where the leader came into a meeting or for an impediment that had been there, so kind of a Scrum of Scrum meeting, that had been a feature type impediment, and had been there for quite a while. And he came in and after they've had the conversation, he just raised his hand and everybody was surprised to see him and just said, what is it? And he kind of listed back to him, you know, this impediment that I've been there for roughly about almost a month was dealt with within two days. That is one of the major advantages where you have the leader there, and you need to ask yourself a question, what was causing the impediment delay? The verification of the impediments and the delay of the action of impediments before the leader came in. Middle management, also cultural things, bureaucracy, my space, your space, so the person at the top comes in and slashes through. If you have leaders that are prepared to do that, that have the time to do that, transformation will take its normal course without unfortunate circumstances happening. Ula Ojiaku You've said a lot of things in this time and space and they make sense to me, but is it possible, because you said transformation is ideal when done in peace time. How can you, it's almost like saying you time the markets. Because there are other people, many organisations that have admitted, for example, the Covid, the pandemic accelerated their transformation per se. Victor Nwadu Accelerated, but many of them died. You know, yes we have unforeseen circumstances that you cannot help that, right? Aliens landing on the planet and disrupting the world, you cannot help that, right? But I was saying that if you are given a time to select, so it's better for you to do it now before any, covid is part of it, but you also have market disruptions as well, right? So the best time would be when you think just kind of stability, because it starts from a small team, then expand. So you want to make sure that team is not distracted by bigger factors that may be beyond the help, the beyond the reach of the remediating powers of the leaders in the organisations, right. So that's given, if you are given, you know, if you can help it. If you can't help it, start it as quickly as possible, but you know, it's better to have it started in peace time. Ula Ojiaku Awesome, thanks Victor. I can see that you are quite passionate about what you are saying. So what books have you recommended to people about this topic or anything else and why? Victor Nwadu I have many books. The main book, that for me has kind of created powerful insights in the way I do my work, the way I even see life. One of them, the top one is The Goal by Eliyahu M. Goldratt. Then the other one is Turn the…. Turn the Ship Around! by David Marquet. We'll put it in the links. You know, I use that a lot. And it's just leadership should be, you know, it should be about enabling, self-managing, self-organising team. I mean, in the way we work nowadays, you can't know everything. And that was what the point he was trying to say that as a captain, yeah, he's supposed to know how they work, but the details, there are experts that is within his reach, there are the guys that are the experts, so enable them to do the thing and you just deal with it. And the third one will be this one. I just read this book, it's called The Wisdom of the Crowds by James Surowiecki. He was saying that data shows that if you take, if you ask people to solve a problem and a group of people from just non-experts, and you get the experts to predict that same problem, the crowd will be, the answer will be closer to the reality than the experts themselves. Why, I don't know, maybe it aggregates knowledge of the crowd coming together rather than experts, and the other point he was making also, is how the HiPPO opinion (HiPPO: Highest Paid Personality), like when you have a team of engineers and the manager comes in that meeting and you ask a question of how do you think we can do this and he gives his opinion first, his opinion is going to skew the answers of everybody else. So this is why it's important, where you have a meeting and some HiPPOs are there, let them be still, let us hear the opinions of the team, the ordinary members of the team before if they need to give their opinion, right? Otherwise we just have a skewed opinion and that opinion will not be the best for that particular question. So that is another very good book. Ula Ojiaku Thank you. So there are three books. The Goal, Turn That Ship Around, The Wisdom of the Crowds. So how can the audience find you or contact you? Victor Nwadu You can get me at wakandagility.com, you can get me at victor@wakandagility.com. You can get me at LinkedIn, Victor Nwadu, you just type it there, you'll see m there. Ula Ojiaku Any ask for the audience, or any final words, Victor? Victor Nwadu Final last words, yes, Agile is real. Agile is here. And so be inspired, be prepared, be Agile. First of all, you be inspired to change, to have that mindset to adapt to your present circumstances. You know, be prepared for future disruptions, for anything, and be Agile, right? That's it. Then you will definitely succeed. You will definitely live longer. You will definitely transcend all the challenges, all the Covid 19 time, even aliens coming to this world or whatnot. Ula Ojiaku So can we hold you to, to account for it? Can we take it to the bank and say Victor said if we're inspired, prepared, and agile… Victor Nwadu It will help. I mean, from my experience in life, it'll help if you're inspired, you have to be inspired. People that are not driven cannot achieve much. You need to be passionate about what you do. And then you need to be prepared. You need to be prepared by having the skillset, challenge yourself to learn, constantly learning. Then be agile, all those things that we do, your mindset, the way you think, you know, having agile ways of doing things, you know, having a different mindset towards failure. When you fail, it doesn't mean you have, you know, you've done anything bad or the end of the world, failure is a sign that that option is not going to work and you've learned something new, you pivot and try a new one. So if we have that kind of mindset, we'll be innovating every year, every six months, every three months. If we have a different attitude towards failure, so be inspired, be prepared, be Agile. Ula Ojiaku Thank you so much, Victor. It's been a pleasure having this conversation Victor Nwadu It's been an absolute pleasure. Thank you so much, Ula. Ula Ojiaku The pleasure is mine. That's all we have for now. Thanks for listening. If you liked this show, do subscribe at www.agileinnovationleaders.com or your favourite podcast provider. Also share with friends and do leave a review on iTunes. This would help others find this show. I'd also love to hear from you, so please drop me an email at ula@agileinnovationleaders.com Take care and God bless!
Matt Verlaque serves as the COO at SaaS Academy, a premier training hub for B2B SaaS entrepreneurs, where they specialize in playbooks, templates, and lessons tailored for the SaaS world. The academy provides both business solutions as well as personal growth coaching. Matt also leads the Growth Accelerator program, helping early founders scale beyond $10k in MRR. Beyond his professional role, Matt is a dedicated family man, an upcoming author set to release his first book in 2024. He is also the co-founder and CEO of UpLaunch, a triathlete, and a former firefighter.In this episode we cover:00:00 - Intro01:28 - Matt's Background and Work with Dan Martell06:14 - Founders' Most Common Scaling Challenges08:30 - Channels and Strategies for Recurring Revenue10:35 - How to Price Properly13:32 - Key SaaS Success Metrics for Rigorous Tracking17:26 - Traits and Mission on Leadership Insights20:09 - Getting the Message Out as a Founder or CEO22:26 - The Balance of Effective Leading as Boss and a Friend25:41 - Leadership Strategies for Addressing Performance Gaps29:06 - Matt's Favorite Activity To Get Into a Flow State31:07 - Matt's Piece Of Advice For His Younger Self31:58 - Matt's Biggest Challenges at SaaS Academy35:28 - Instrumental Resources For Matt's Success37:43 - What Does Success Mean for Matt Today42:07 - Get In Touch With MattGet In Touch With Matt:SaaS Academy WebsiteMatt's WebsiteMentions:Dan MartellJohnny PageBooks:Scaling People by Claire Hughes JohnsonThe Goal by Eliyahu M. GoldrattExtreme Revenue Growth by Victor ChengTag Us & Follow:FacebookLinkedInInstagramMore About Akeel:TwitterLinkedInMore SaaS Podcast EpisodesSaaS ConsultantsHow To Value Your SaaS Company
Johannes Andersen: Disjoint Silos, The Illusion of Teamwork and How it Affects Agile Coaches' Work Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this segment, Johannes reflects on his transition from a business unit to an HR position, which initially seemed promising due to the team-based approach they embraced in HR. However, he soon discovered that the HR team lacked unity, with various small roles not functioning cohesively as a team. Tasked by his manager to enhance the HR team's effectiveness, Johannes found himself dedicating much of his time to internal issues rather than organizational improvement. The core issue was the absence of a shared goal, leading to misalignment and lack of collaboration within the team, effectively making them "disjoint silos" rather than a unified force. We discuss Vasco's mnemonic of “One Team, One Goal” andthe importance of aligning around a single, shared goal to foster true teamwork. Featured Book of the Week: "The Goal" by Eliyahu M. Goldratt In this segment, Johannes discusses how "The Goal" by Eliyahu M. Goldratt profoundly influenced him. Appreciating its novel-based approach, he found it uniquely effective for teaching new concepts, allowing readers to empathize with the learning process. Johannes admires the book's focus on outcomes and its clarity on defining a company's "goal," highlighting its system thinking approach as a critical aspect of understanding and solving organizational problems. [IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! About Johannes Andersen Johannes comes from a finance and fintech background, and is now an enterprise agility maestro at a leading telco in Copenhagen! He focuses on optimizing the flow from strategy to execution, championing portfolio management with a keen eye on doing the right things, even if imperfectly. Johannes is an international speaker on product development topics. You can link with Johannes Andersen on LinkedIn.
Are you ready to supercharge your understanding of family wealth management? Dive into an enlightening episode featuring Trey Taylor, a seasoned expert in family office management. So press play to join us in unraveling the complexities of managing family wealth today! Key takeaways to listen for: Trey's journey into establishing a family office Valuable insights for people looking to set up a family office for investing A great investment strategy for new family offices The inspiration behind “A CEO Only Does Three Things” One piece of advice that will kickstart your real estate investing journey Resources: Republic AngelList A CEO Only Does Three Things by Trey Taylor | Kindle, Paperback, and Hardcover Rich Dad Poor Dad by Robert T. Kiyosaki | Kindle, Paperback, and Mass Market Paperback The Alchemist by Paulo Coelho | Kindle, Paperback, and Hardcover Traction by Gino Wickman | Kindle, Paperback, and Hardcover Profit First by Mike Michalowicz | Kindle and Hardcover The Goal by Eliyahu M. Goldratt and Jeff Cox | Kindle and Paperback Linked by Gordon Korman | Kindle, Paperback, and Hardcover Subscribe to Trey's newsletter by visiting https://plantyourflag.com/ and stay up to date on the best content about leadership, investing, and business from around the web for FREE! About Trey Taylor Trey Taylor is the managing director of Threadneedle, the Taylor Family Office, the chief executive officer of Taylor Insurance Services, the managing director of Trinity Blue Consulting, and the founding partner of Ascend Partners. He holds a Bachelor's degree in History from Emory University, & a Juris Doctor degree in Tax and corporate Transactions from Tulane. In 2013, Trey was named one of Georgia Trend Magazine's 40 Under 40. In 2020, Trey published his first book, A CEO Only Does Three Things. Since that publication, he has appeared on 60+ podcasts and been featured in publications like INC., Entrepreneur, SHRM, and others. Connect with Trey Website: Trey Taylor | TRINITY | BLUE LinkedIn: Trey Taylor, J.D. Facebook: Trey Taylor X: @TreyTaylorCEO CONNECT WITH US Are you looking for the easiest way to grow your passive real estate portfolio? Visit Great Venture Capital to join our Investor Club today! Follow Our Social Media Pages Facebook: Great Venture Capital LinkedIn: Great Venture Capital Connect on LinkedIn: Justin Dixon Email: Justin@GreatVentureCapital.com
This week Ron and Ed will explore Goldratt's Rules of Flow by Efrat Goldratt-Ashlag, daughter of Daughter of Eliyahu M. Goldratt whose seminal work, The Goal has been read by millions. Interestingly enough, this topic was suggested by Ron who usually falls asleep when Ed gets rolling on project management topic, so you know this episode will be one to remember.
This week Ron and Ed will explore Goldratt's Rules of Flow by Efrat Goldratt-Ashlag, daughter of Daughter of Eliyahu M. Goldratt whose seminal work, The Goal has been read by millions. Interestingly enough, this topic was suggested by Ron who usually falls asleep when Ed gets rolling on project management topic, so you know this episode will be one to remember.
Today, we are scaling up our knowledge of supply chain management and small business resilience with our special guest, Dave Fitzgerald. Dave, who oversees a small team at a 102-year-old chemical manufacturing company, shares his expertise on critical topics that impact water treatment professionals. From understanding the complexities of molybdenum and the challenges of azole tariffs to navigating the phosphonates market, Dave provides valuable insights to help you make informed decisions in a dynamic landscape. Discover how small businesses like Dave's thrived during the COVID-19 pandemic by prioritizing customer needs and maintaining inventory, even in the face of higher costs and delays. Dave's commitment to reliability and customer satisfaction shines through as he discusses the importance of serving customers and shares his willingness to go the extra mile. Join us as we explore the key takeaways from Dave's experience, including the importance of small businesses in finding innovative solutions, the challenges of reshoring, and the potential for lower tariffs to reduce costs. Learn how to apply inventory intelligence to enhance profitability and make better inventory decisions. This episode is a must-listen for water treaters looking to scale up their knowledge and optimize their operations. Tune in to gain valuable insights that can help you thrive in today's ever-changing market. Don't miss this opportunity to enhance your inventory intelligence and boost your bottom line. Timestamps 1:00 Trace Blackmore invites you to be part of the water community 4:15 Periodic Water Table With James McDonald 6:10 Upcoming Events for Water Treatment Professionals 11:00 Interview with Dave Fitzgerald Of North Metal & Chemical Co. about mastering inventory and product costs 49:30 Lightning Round Questions Quotes “Molybdenum is a crazy product. Most of the primary molybdenum mines have closed down because there is residual molybdenum available in copper mines. It's a byproduct of copper mines, meaning that the copper market ends up driving how much molybdenum is dug out of the ground.” - Dave Fitzgerald “The volatility of azoles has been difficult to manage and to import.” - Dave Fitzgerald “Phosphonates go through cycles over the course of the year.” - Dave Fitzgerald “We found during COVID, that it was the small companies that could go ahead and dig in and find ways to take care of customers, when larger companies (just because of the nature of their size), because of the different silos, and sometimes because their key performance indicators would keep them from doing the right thing and making the purchases, it may be these higher prices.” - Dave Fitzgerald Connect with Dave Fitzgerald Phone: 717.845.8648 Email: dfitzgerald@northchem.com Website: northchem.com LinkedIn: in/dave-fitzgerald-b9809475 Read or Download Dave Fitzgerald's Press Release HERE Links Mentioned Industrial Water Week 2024 The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) 2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu. Books Mentioned The Gap and Gain by Dan Sullivan with Dr. Benjamin Hardy Be Your Future Self Now: The Science of Intentional Transformation by Dr. Benjamin Hardy 10x Is Easier Than 2x: How World-Class Entrepreneurs Achieve More by Doing Less by Dan Sullivan and Dr. Benjamin Hardy Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt with Jeff Cox Periodic Water Table With James McDonald The chemical formula of citric acid is C6H8O7. Its preferred IUPAC name is 2-hydroxypropane-1,2,3-tricarboxylic acid. How is citric acid used in industrial water treatment? In what concentrations is it available? Have you ever used it? Is citric acid a strong or weak acid? Does it react with metals? If used to clean a system, what precautions or special measures should be taken? Can citric acid in a system interfere with any water analysis you may be conducting?
Ritu Java is the Co-founder and CEO of PPC Ninja, a software tool and service provider managing Amazon ads for six, seven, and eight-figure brands. Ritu has initiated dozens of PPC mastermind programs, workshops, and webinars due to her self-professed passion for advertising and data science. She's also trained hundreds of Amazon sellers on PPC. Ritu started her e-commerce journey over 10 years ago, sharing her knowledge on over 100 podcasts, blogs, and conferences, including Global Sources Summit, The Billion Dollar Seller Summit, and The Prosper Show. In this episode… Amazon sellers use PPC data to determine their cost of advertising. Inflated data leads to overspending and wasting away profits. So how can you avoid sabotaging your advertising campaigns? Business leader and PPC guru Ritu Java of PPC Ninja recommends these three strategies: Devise a PPC budget, caution sponsored display ads, and perform periodic audits. Regarding a PPC budget, Ritu warns against allowances based on your competitors' TACoS. Instead, she suggests using a formula to determine costs. Besides being expensive, sponsored display ads can be ineffective since it targets audiences with specific interests, and may fail to generate sales. Audits ensure your PPC data is accurate, identify potential issues, track campaign performances, and provide you peace of mind that you're in compliance with Amazon's policies. Join Josh Hadley in today's episode of the eComm Breakthrough Podcast, where he interviews Ritu Java, Co-founder and CEO of PPC Ninja, about Amazon advertising strategies to maximize scalability. Ritu addresses PPC-to-organic sales, sponsored display ads, and the importance of routine audits. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Ritu Java on LinkedIn Email Ritu Java for a complimentary audit: Ritu@PPCNinja.com PPC Ninja PPC Ninja Mastermind Free PPC Audit Tool Special Mention(s): Kevin King Ryan Deiss on LinkedIn Michael E. Gerber on LinkedIn The E-myth Revisited: Why Most Small Businesses Don't Work and What to Do About It by Michael E. Gerber Amy Wees on LinkedIn Billion Dollar Seller Summit Amy Porterfield on LinkedIn The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt Related Episode(s): “Kevin King's Wicked-Smart Tips for Building an Audience of Raving Fans” “Why You Need to Experience a Mindset Shift When It Comes to Hiring Leaders With Ryan Deiss” “Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” “Ready to Increase Your Profits? New Exclusive Interview With Amy Wees About Sourcing From Mexico”
Episode Summary In this episode of Sunny Side Up, host Ryan Schimmel interviews Greg Graham, a seasoned marketing operations expert, on the critical role of end-to-end testing, the value of adopting a macro view in marketing strategies, and how leaders can tap into their team's collective intelligence. The conversation delves into the importance of thorough testing, highlighting real-world examples and emphasizing the need to trust nothing and test everything. Greg's insights shed light on bridging the gap between individual tasks and broader perspectives within marketing teams, suggesting collaboration across functions and mapping out processes to drive value. Moreover, he explores effective ways for leaders to harness their team's experience before seeking external consultants, from reorganizing teams for improved collaboration to fostering controlled changes for fresh insights About the Guest Greg Graham is an expert in diagnosing, simplifying, and resolving demand generation problems to improve business performance. He particularly enjoys helping businesses that have great products and technologies but want the scale effect of a modern marketing and sales engine with the customer at the center. His approach to scaling revenue retention and growth is grounded in Six Sigma principles and has been recognized in multiple company awards. His hands-on approach increases productive leads, builds trust across sales, marketing, and technology teams, and shortens sales cycles lowering operational costs and building greater customer trust and enterprise value. Connect with Greg Graham Key Takeaways - Shift perspective to view challenges holistically, driven by process optimization. - Prioritize human relationships and avoid getting lost in complex tools and measurements. - Start by being effective before scaling with technology. Don't overcomplicate tasks. - Remember the human touch in communication, ensuring emails and interactions are relatable. - Focus on interconnectedness in campaigns; avoid building disjointed components that lack cohesion. - Thorough testing guarantees accurate outcomes, uncovering potential issues throughout the process for improvement. - Collaboration across departments fosters comprehensive views, enhancing solutions and efficiency. - Effective leadership optimizes team structure and encourages creativity to harness collective expertise. - Controlled organizational changes spark fresh ideas, breaking routines and fostering adaptability. - Storytelling and branding connect emotionally, conveying purpose and engaging audiences effectively. - Diverse podcast guests enrich discussions, offering varied viewpoints and experiences. - Process mapping and inter-departmental collaboration streamline efforts for value-driven results. - Strategic team changes stimulate growth and rejuvenate dynamics for long-term success. Quote "Trust nothing, test everything... You can sit around a table and concoct these brilliant ideas, only to have one little single thing break and the entire campaign goes."– Greg Graham Recommended Resources Book: The Goal by Eliyahu M. Goldratt Shout-outs Daniel Sieger – Founder and Chief Storyteller at Stories for Good Kent Peterson – Senior Vice President, Chief Marketing Officer at McGraw Hill Joseph Lapin – VP of Marketing at Bisk Connect with Greg Graham | Follow us on LinkedIn | Website |
We delve into the world of live immersive experiences and hardware manufacture with Clockwork Dog, a company known for its innovative products that enhance live shows, escape rooms and interactive art projects. Most of all they are a UK based SME manufacturing company making connected devices and control software. Join us as we uncover the insights and perspectives shared during this engaging conversation. Eyal Danon an accomplished project manager specialising in experiential events, with a background in directing for theatre. Currently a Director at Clockwork Dog. Managing both the production of an event as well as the client services side, managing expectations and developing the creative content. Show Sponsor - for your manufacturing website needs: Holdingbay https://holdingbay.co.uk The Cliff Notes on small parts in Live Interactive Experiences. - What is a live interactive experience? - What sort of PLC are you using? - How many switches can you connect to each? - How many 100 at a time are you building the enclosures? - Do you manufacture in the UK? - How many have you in stock? - Whats a digital master? - How do you use black PCBs? - Which compliance checks have you followed? - How possible is it to make a product, with supply line issues? - How have changes forced improvement in the products? - What advice would you give to SME? - Do you use the hardware too? - Whats on the horizon? - Chooses a book linked to his super power. We discuss the process of planning and evolving the parts and supply chain of building your own small electrical products. We reflect on the valuable insights shared by Clockwork Dog regarding the ever-evolving landscape of immersive experiences, the role of technology in enhancing live shows, and the importance of continuous innovation in business and for the entertainment industry. Show Notes: https://cliffnotespodcast.com/podcasts/55/ Links and resources: Clockwork Dog Website: https://clockwork.dog https://cogs.show/hardware : Explore Clockwork Dog's interactive platform and products. "The Goal: A Process of Ongoing Improvement" by Eliyahu M. Goldratt: A book that provides insights into the theory of constraints and process improvement. CREDITS: Host: Tristan Bailey Music: Drinks On The Bar - Dougie Wood If you or a friend would be a good guest with a story about People, Process or Technology that moved them forward, then book a quick call on the website. REVIEWS: Please leave a review where you listened to the show, or on the bottom of the show web page, above. FOLLOWS: Follow the show on Twitter https://twitter.com/cliffnotespod Subscribe to the show to keep listening or via email, form on the website.
Dive into the captivating second part of the thought-provoking series with Callye Keen that delves deep into the intricacies of motivation and success. In this installment, we continue to unravel the complex tapestry of human drive, exploring the multifaceted nature of what truly inspires and propels us forward. Drawing from the realm of entrepreneurship, where aspirations run high and dreams collide with reality, we dissect the core motivations that fuel the ambitious minds of visionaries. It's a realm where compensation isn't just a transaction, but a reflection of value and progress. Callye explains why entrepreneurs seek not only financial rewards but also the priceless currency of time, where freedom harmonizes with a structure to create the perfect environment for growth. As our journey unfolds, we confront the paradox of too much freedom and its overwhelming effects on human nature. Through insightful revelations, we learn that pursuing progress eclipses the mere chase for wealth. The path to fulfillment is illuminated as we align our goals with what truly resonates within us, leaving no room for ventures that divert us from our ultimate purpose. Uncover the transformative power of pursuing one's passion, as we witness Callye's own evolution from a top-rated podcast to a newly conceived creation. Embark on a profound exploration of conversations that transcend boundaries, replacing fleeting interactions with enduring connections. Callye rounds out this conversation by recommending some of his favorite reads. Where most people are lured in by the dopamine-inducing reads like “Extreme Ownership”, Callye finds that those types of books reiterate the same message over and over. He's found that we learn more from stories than straight information. He loves the technical brilliance of autobiographies, where the reader is guided toward intellectual enrichment. Anchored by a keen appreciation for stories, Callye is excited to delve into the world of Rockefeller's monumental biography, “Titan”. He also highly recommends books such as Eliyahu M. Goldratt's groundbreaking "The Goal," and the illuminating insights of "The Theory of Constraints." What You'll Learn: Why too much freedom in the workplace is actually a bad thing? What employee incentives actually motivate people. The difference between a goal and a target. And much more! Favorite Quote: “Revenue is the result of doing the right things, and profit is the result of doing the right things well.” -Callye Keen How to Get Connected: Instagram LinkedIn End Hype Podcast The Startup Defense Podcast
In this episode our host Preethy Padmanabhan discusses the classic management book “The Goal” with Andy MacMillan, CEO of UserTesting. Andy shares valuable insights on how to apply concepts from the book to a modern SaaS business. Check out the podcast to gain time tested knowledge on how to effectively identify and reduce bottlenecks in your business and successfully achieve your goal. "The Goal" is a management-oriented novel written by Eliyahu M. Goldratt, published in 1984. The story follows Alex Rogo, a plant manager who faces numerous challenges at his struggling manufacturing company. Faced with the threat of closure, Alex embarks on a journey of discovery guided by a mentor named Jonah, who introduces him to the Theory of Constraints (TOC). Through various real-world scenarios and insights, Alex learns to identify and prioritize bottlenecks in his production process, leading to improved efficiency and profitability. By focusing on the core principles of TOC, Alex successfully transforms his factory and gains valuable lessons applicable to other areas of business and life.
In this episode of The Better Than Rich Show, hosts Andrew and Mike are joined by Lila Wohlwend, a parenting expert and member of the Wohlwend family. Lila shares her valuable insights on raising responsible and self-reliant children. She discusses her involvement with the Boy Scouts and the importance of teaching children about plants, first aid, and emergency preparedness. Lila emphasizes the significance of teaching children about consequences and decision-making from a young age. The episode also explores Lila's approach to technology use in her household, promoting healthy boundaries to prevent addiction. Lila highlights the benefits of leveraging differences in personality between parents to create a positive parenting environment. She encourages fostering curiosity in children and supporting their interests. For more information, Lila provides resources on their website, social media accounts, and books available on Amazon. Topics Covered: 00:00:00 - Overcoming Differences In A Relationship 00:01:04 - Unveiling the Secrets of Homeschooling and Parenting: A Conversation with Lila Wohlwend 00:03:38 - From Flipping Legos to Real Estate Moguls: The Impressive Journey of a Teenage Investor 00:07:10 - Empowering Lifelong Learning: How Homeschooling Allows Kids to Explore Their Dreams 00:08:24 - Unlocking the Potential: How Homeschooling Can Revolutionize Education 00:10:33 - How Tailoring Education to Individual Interests Boosts Engagement and Learning 00:14:01 - How to Combine Family Time, Fitness, and Learning for a Stress-Free and Productive Lifestyle 00:15:02 - New Perspectives: The Monumental Experience of Integrating Work, Family, and Learning 00:18:15 - Finding the Balance: Teaching Kids the Importance of Priorities in the Digital Age 00:20:08 - The Power of Delayed Gratification: Teaching Kids to Connect with Their Long-Term Goals 00:24:30 - Lessons Learned: How a Fourth Grader's Decision Shaped a Lifetime 00:27:26 - Unlocking Success: The Power of Intention and Exploration in Business and Personal Growth 00:29:11 - Creating a Code of Honor: Rewarding Success and Setting Goals for the Long Run 00:30:59 - The Coddling of the American Mind: Unveiling the Three Ideas Killing American Youth 00:32:25 - Unveiling the Stark Contrast: Exploring the Impact of Parenting on Teen Behaviors and Mental Health 00:34:26 - From Insecurity to Self-Assurance: How One Author Overcame Criticism and Found Success 00:38:05 - Unveiling the Power of Core Values: Insights from Mike McCarthy and Lila Wohlwend 00:39:45 - How Discussing Core Values Can Transform Your Relationship and World 00:42:57 - The Power of Passion and Financial Education: Lessons from My Kids and the Workplace 00:45:48 - Stay Connected with Lila and the Wohlwend Tribe Books Mentioned: Family Success Triangle by Eric & Lila Wohlwend The Garage by Deven Wohlwend If I Can Do It, So Can You! by Deven Wohlwend The Treehouse by Ethan Wohlwend The Goal by Eliyahu M. Goldratt Oh, they Places You'll Go! by Dr. Seuss Connect with Lila here: LinkedIn Instagram Clear Sky Realty, Inc. Connect with The Better Than Rich: BTR Mini-Course Website Facebook Instagram Twitter TikTok YouTube Linkedin --- Send in a voice message: https://podcasters.spotify.com/pod/show/betterthanrichshow/message
What does it take to transition from a solo practitioner to the CEO of a multi-million dollar organization? Join us as we welcome Valerie Peterson, the new CEO at Atticus. She shares her incredible journey from caring for her great aunt with dementia to becoming a leading elder law expert. Get ready to learn from Valerie's experiences and discover how to build a successful practice and an even better life. In our conversation, we uncover the importance of creating an efficient team for your practice to maximize growth and minimize stress. We discuss why lawyers often become the bottlenecks for growth, the value of hiring high-performing team members, and the necessity of empowering your team to complete tasks. Listen in as we delve into onboarding, training, and building trust within your team – and why allowing your team to make mistakes can lead to growth and success. Valerie also shares her insights on the significance of transparency and accountability in virtual law practices. We explore the need to create an online office environment where everyone can see their colleagues' work and set clear expectations and responsibilities for each team member. Don't miss our discussion on the power of daily huddles, promoting a culture of accountability, and coaching each other toward the core objectives of your practice. In this episode, you will hear: Lessons From a CEO for Lawyers 10 Valuable Lessons for Lawyers Team Growth in Law Practice Accountability in Law Firms Comfortable in Misery Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Supporting Resources: Valerie Peterson: Chief Executive Officer of Atticus: atticusadvantage.com/our-team/valerie-peterson-ceo The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt & Jeff Cox: a.co/d/bABddxq Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller a.co/d/3Vq5G2u Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
J Scott is co-owner of Bar Down Investments, which offers passive investment opportunities to individuals and companies looking to build wealth and diversify their retirement strategy. In this episode, J discusses why the commercial real estate industry is unlikely to suffer in the next few years, why the past few years of economic expansion has actually hurt investors, and what he's doing to pivot his investment strategy during economic uncertainty. J Scott | Real Estate Background Co-Owner of Bar Down Investments Portfolio: About 750 multifamily units About 80 single-family units LP investments Based in: Sarasota, FL Say hi to him at: connectwithjscott.com Best Ever Book: Best Ever Apartment Syndication Book by Joe Fairless and The Goal by Eliyahu M. Goldratt Greatest Lesson: Transactional real estate is not the best way to go - holding is better than selling and is usually the best way to build wealth. Click here to learn more about our sponsors: MFINCON BAM CAPITAL DEAL MAKER LIVE
Marketing entrepreneur Ryan Deiss is the Founder and CEO of The Scalable Company, a community of “accidental” entrepreneurs, founders, and CEOs who take what they've learned and apply it to other ventures. Ryan is also the Founder and CEO of Digital Marketer, a cohesive program combining all of your digital marketing methods into one. In addition to founding multiple companies that collectively hire hundreds of employees globally, Ryan is an expert speaker on business operating systems and a best-selling author. In this episode… Are you someone who is just starting a new company but drowning in day-to-day tasks? Maybe you're a business owner who's hired a virtual assistant to help with minor duties so you can focus on larger tasks but still have to train the assistant. So, as a new entrepreneur, how can you alleviate stressors and accomplish your daily goals? Business leader Ryan Deiss suggests hiring a field expert to handle the tasks you do not like and are not well-versed in. Why? Because it gives you the freedom to flourish in what you are most talented in. As a result, you become more productive, and your company becomes more productive, which could lead to more growth and better profits. Want to learn more from Ryan? Join host Josh Hadley in this episode of the eComm Breakthrough Podcast where he sits down with the Founder and CEO of The Scalable Company, Ryan Deiss, to discuss business operating systems. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Ryan Deiss on LinkedIn The Scalable Company Digital Marketer Founders Board Special Mention(s): Kevin King Roland Frasier on LinkedIn Steven Pope on LinkedIn War Room Mastermind Traffic and Conversion Summit The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt John Peterman on LinkedIn The J. Peterman Company Related Episode(s): “Kevin King's Wicked-Smart Tips for Building an Audience of Raving Fans” “Seven Acquisition Strategies to Scale to Eight Figures and Beyond” “Four Critical Pillars for Amazon Listing Optimization”
Brian Katarski loves using Lean Management techniques to continuously improve AquaPhoenix Scientific's warehouse. By using Lean Management at their warehouse, their team can quickly and effectively deliver orders to satisfied customers, layout their warehouse to keep their employees safe, and keep prices down by not over or under-ordering products for their shelves. Brian Katarski is VP of Sales at AquaPhoenix Scientific and when he first started there was only a crew of 10 staff, now they are a company of over 300 people, and one of the ways they were able to grow was because they implemented Lean Management in their warehouse and across their company. In this podcast interview, Brian dives into these questions: What are the foundations of Lean Warehouse Management? How does a Continuous Improvement Warehouse Management system work? Why is Lean Warehouse Management important? What Lean systems and tools work best in warehouse management? Why is inventory management important? What are the 8 Wastes of Lean Management? What are the 5's of Lean Management? What are the best tips when implementing Lean Management? How do you help your team feel comfortable in the midst of constant change? Bottom line: Brian Katarski introduces Lean Warehouse Management tips and suggestions to help your water treatment company take tiny steps that will lead to big payoffs. Timestamps Trace Blackmore encourages you to try something new and learn from your mistakes [1:00] Upcoming Events for Water Treatment Professionals [5:00] Periodic Water Table With James McDonald [9:30] Interview with Brian Katarski VP of Sales at AquaPhoenix Scientific about his career journey [12:00] Introduction to Lean Warehouse Management [20:00] Brian's tips to keep yourself Continuously Improving and where to find Lean resources [52:00] Quotes “You need to recognize and own a process. It's not easy. Then you need to fix it and get help from someone outside of your organization who has experience, then make it a repeatable and sustainable practice.” - Brian Katarski “When you have a new problem to solve, get halfway to the goal you want to achieve, implement it, celebrate it, then keep going.” - Brian Katarski “If you make a mistake, great. Celebrate it. Win it. Let's move on. Make it better. You'll never make that mistake again.” - Brian Katarski “Have an open mind and be able to admit that you could be wrong.” - Brian Katarski “You have to help people get comfortable being uncomfortable.” - Brian Katarski “You will never get ahead if you stay in your comfort zone.” - Brian Katarski “Take the first step, recognize the problem, and do something about it. Make tiny little improvements; you'll be surprised how they add up.” - Brian Katarski Connect with Brian Katarski Phone: 717-465-7859 Email: bkatarski@aquaphoenixsci.com Company Website: aquaphoenixsci.com Education Website: aquaphoenixeducation.com LinkedIn: linkedin.com/in/bkatarski Read or Download Brian Katarski's Press Release HERE Learn Brian Katarki's 7 Lean Warehouse Management Tips HERE Links Mentioned NIST MANTEC Episode 257 The One About Lollipop Moments with Drew Dudley The Rising Tide Mastermind Join our Global 6K Team for clean drinking water Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) 2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu. Books Mentioned The Goal by Eliyahu M. Goldratt Discipline Equals Freedom: Field Manual by Jocko Willink The Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win by Jocko Willink Never Split the Difference by Chris Voss This Is Day One by Drew Dudley Periodic Water Table With James McDonald Not just a dietary supplement, but an industrial water treatment chemical, too. What is zinc used for in water treatment? How does it function? Does zinc work better alone or along with other water treatment chemicals? How does pH impact zinc, and what can be done about it? What's a typical dosage level for zinc? What could happen if it is overfed? How about underfed? Are there any restrictions that may prevent the use of zinc? Do any of the products you currently use have zinc in them? Can you test for zinc in the field? If so, how?
Scott Stouffer is the Founder & CEO of ScaleMatters, a platform that delivers Go-to-Market operations, analytics, and insights to help businesses drive capital-efficient growth. He took his first company (Visual Networks) public in 2001 and grew it to a peak market cap of $3 billion. Since then, he has been 5x CEO and 3x Founder.In this episode we cover:00:00 - Intro01:35 - GTM Strategy To Overcome Downturn05:13 - Common Points For CAC Decreasing & Shortening Sales Cycle13:11 - Effectively Balancing Sales Team And Leads15:16 - Key Elements Of Context To Improve Operations & Outcomes23:12 - How To Begin Incorporating Data In SaaS Scaling27:48 - Most Important Data & Sources To Aim For Fast Growth31:21 - Scott's Favorite Activity To Get Into a Flow State32:09 - Scott's Piece of Advice for His 25 Years Old Self33:40 - Scott's Biggest Challenges at ScaleMatters36:16 - Instrumental Resources For Scott's Success38:45 - What Does Success Means for Scott Today42:45 - Get In Touch With ScottGet in Touch With Scott:Scott's EmailScaleMatters WebsiteMentions:The Data Room PodcastBooks:The Goal by Eliyahu M. GoldrattEssentialism by Greg MckeownTag Us & Follow:FacebookLinkedInInstagramMore About Akeel:TwitterLinkedInMore SaaS Podcast EpisodesSaaS ConsultantsHow To Value Your SaaS Company
Now that there's inflation, you've got to make better investing decisions and fewer mistakes. That's why Aaron Chapman is with us to share the lending shams to avoid and more tips for your real estate success. He also tells his story of how he went from scavenging coins at a parking lot to being in the top 1% of loan originators in America. Dial in! Key takeaways to listen for Lies from the lending industry that you shouldn't fall for A clear overview of what inflation is The importance of building a good real estate investing team A reason to stop using the cash on cash return as your metric Excellent advice on how to thrive during inflation Resources mentioned in this episode Billions TV Series QJO Investment Tool on App Store Amazon Books Never Finished by David Goggins | Paperback The Goal by Eliyahu M. Goldratt | Paperback About Aaron Chapman Aaron Chapman has been a veteran in the finance industry since 1997, helping clients better understand, source, and finance cash-flow positive investment properties. He advises over 100 clients a month in the acquisition and financing of their investment properties and primary residences. Aaron is ranked in the top 1% of mortgage loan processors in the country, in an industry of over 300,000 licensed loan originators, closing in excess of 100 transactions per month. He moved his team to SNMC in 2015 to continue focusing on a national business working with real estate investors. His team has grown over the years containing all operations with Aaron as the sole loan originator driving volume. His team's expertise is in the complicated and closes the highest priced loans in the industry. Connect with Aaron Website: SecurityNational Mortgage Company LinkedIn: Aaron Chapman Facebook: Aaron Chapman - SecurityNational Mortgage Company Instagram: @sgoc_aaron Email: aaron.chapman@snmc.com Connect with Leigh Please subscribe to this podcast on iTunes or the Podcasts App on your phone, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown. Subscribe to Leigh's other podcast Real Estate From The Rooftops Sponsors Follow Up Boss Start your free, all-access trial today. There's no credit card required. For a limited time, Follow Up Boss is doubling the free trial for CSIRE listeners—that's a full 30 days to see how Follow Up Boss helps you close more deals. LINK: Followupboss.com/crazy Instagram: @followupboss Facebook Page: Follow Up Boss Website: https://www.fubcon.com/ #followupboss Leigh Brown University – New On-Demand TrainingHow to Dominate During This Recession! Enroll Now to get ahead of the curve and learn how to manage changing markets, the action steps for what to do, and most importantly, what to say so that you can secure listings, assist more buyers, and grow your business no matter what the market is doing. Link: http://dominatethisrecession.com
ERPs can be extremely valuable, or a giant headache - it all depends on implementation! If you are considering investing in an ERP system, or you are struggling with your ERP and considering whether to find a new one…this is an episode you won't want to miss! Ari talks to Paul Tedford, CEO of Synergy Resources, about how to select the right ERP, the 5 reasons that ERP implementations fail, why you would buy new vs. fixing what you've got and so much more valuable info! Paul's Favorite Business Books: The Goal, Eliyahu M. Goldratt; Any book by John Doerr, The Radical Edge, Steve Faber Paul Tedford, Synergy Resources Company Website: https://synergyresources.net/ Company YouTube: https://www.youtube.com/user/synergyresources Company Facebook: https://www.facebook.com/SynergyResources/ Company Twitter: https://mobile.twitter.com/sr_mfg_erp Company LinkedIn: https://www.linkedin.com/company/synergy-resources/ Paul's LinkedIn: https://www.linkedin.com/in/paul-tedford/ Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company Facebook: https://www.facebook.com/MadeinAmericaPodcast Company LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Company YouTube: https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/ Podcast produced by Miceli Productions: https://miceliproductions.com/ Ari and Paul discuss: ERP systems ERP implementation Digital transformation Productivity
Episode 145 includes: 00:00 How to become an expert at standard operating procedures 08:20 Why your MSP could benefit from creating an 'authority site' 15:45 A backup expert predicts what the future could look like 28:41 A book recommendation to help you tackle the most constrained part of your business Featured guest: Thank you to Mike Andrews from NovaBACKUP for joining Paul to discuss the future of cloud back-up as solution for MSPs. Mike is a data protection industry veteran and Software as a Service pioneer. As CEO at NovaStor Corporation, he helped introduce the first windows-based cloud backup solution and has since worked with thousands of Managed Service Provider (MSP) partners to launch successful recurring incremental revenue generating businesses. Mike holds several industry awards and is credited with inventing patents on file restoration. Prior to NovaStor Corporation, Mike founded a Managed Service Provider business and held various executive roles in the data protection and security software space. Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikeandrews Show notes: Out every Tuesday on your favourite podcast platform Presented by Paul Green, an MSP marketing expert: https://www.linkedin.com/in/paul-green-msp-marketing/ https://www.paulgreensmspmarketing.com/about/ On the subject of creating great standard operating procedures, Paul recommended reading The E-Myth Revisited, Built to Sell and The Checklist Manifesto: https://www.amazon.co.uk/Myth-Revisited-Small-Businesses-About/dp/0887307280 https://www.amazon.co.uk/Built-Sell-Creating-business-without/dp/1591843979 https://www.amazon.co.uk/Checklist-Manifesto-Things-Right-Gawande/dp/1846683149 Paul recommended the solution Tango for creating standard operating procedures https://www.tango.us/ Thank you to Al Alper from CyberGuard360 for recommending the book The Goal by Eliyahu M. Goldratt: https://www.amazon.co.uk/Goal-Process-Ongoing-Improvement/dp/0884271951 https://www.linkedin.com/in/alperal Subscribe to Paul's YouTube channel: https://www.youtube.com/mspmarketing Subscribe to this podcast using your favourite podcast provider:
Manufacturers experience a multitude of challenges today from issues with the supply chain and material availability to talent recruitment and retention. How can manufacturers remain competitive in this challenging climate? Pavel Kuviarzin, Organizational Excellence Expert at Future State Engineering, joins the show to share advice and best practices gleaned from 20 years of experience working with manufacturers to achieve breakthrough operational improvements. We discuss: What manufacturers should prioritize to improve production Obstacles that get in the way of optimizing flow KPIs to focus on What people get wrong about flow and how to fix it Resources mentioned during the podcast: The Goal by Eliyahu M. Goldratt Keep connected with Conquering Chaos at Apple Podcasts, Spotify, or our website. Listening on a desktop & can't see the links? Just search for Conquering Chaos in your favorite podcast player.
On this week's episode I chat with the Founder and CEO of MARGIN, Chas Sanders. MARGIN is a tech-enabled procurement solution that helps Ambulatory Medical Centers purchase the equipment they need to operate. Apparently, before MARGIN supplies were purchased via phone calls and fax machines. MARGIN has not only put that process on the Internet, but they have also helped doctors to reduce their spend by 15-20%. That's big bucks - in many cases that's hundreds of thousands of dollars per office. Chas is a veteran of the healthcare industry. He's been an executive at Zimmer Biomet, DaVita and others. After that he stepped out of the industry to launch MARGIN. In addition to hearing about his company and lessons learned as a founder, what's great about this conversation is hearing a sophisticated business person provide insights into why the healthcare industry is dysfunctional. And low and behold, one of the reasons is that it's managed in a similar way to the government of communist Russia. Enjoy. Show Links: Follow us on LinkedIn: https://www.linkedin.com/in/chassanders (/chassanders), https://www.linkedin.com/in/markpeterdavis/ (/markpeterdavis) Guest Links: https://www.margin.care/ (MARGIN) Mentioned Media/Organizations: https://www.linkedin.com/in/vinod-dasa-md-3969984a/ (Vinod Dasa): https://doc.social/dashboard/ (Doc Social), https://www.linkedin.com/in/aaron-fritts-md-1a810b10/ (Aaron Fritts): https://www.backtable.com/ (BackTable) Books: https://www.goodreads.com/book/show/113934.The_Goal#:~:text=Goldratt%2C%20Jeff%20Cox&text=Written%20in%20a%20fast%2Dpaced,is%20rapidly%20heading%20for%20disaster. (The Goal by Eliyahu M. Goldratt, Jeff Cox) Podcast Links: http://mpd.me (Website), https://www.youtube.com/channel/UCua7T3uyg6IQeSbYyNKT_Iw (YouTube), https://twitter.com/mpd (Twitter), https://www.facebook.com/innovationwithmpd (Facebook), https://www.linkedin.com/company/innovationwithmpd (LinkedIn) **** MARGIN is an Interplay Incubator portfolio company.
This week's guest is Hezi Korn. Ron and Hezi discussed TOC and how to identify and evaluate your constraints before automating anything. They also touched on some other important lean tools. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote Hezi likes (2:16) Hezi's background (5:35) An Dr. Eliyahu M. Goldratt story (7:41) Identifying and elevating constraints (11:48) What Hezi would do if the market is the constraint (21:02) Why you don't want the constraint to move (31:19) Taking a systematic point of view (41:07) What other tools Hezi uses (41:52) About Throughput Dollar Days (48:59) Podcast Resources Right Click to Download this Podcast as an MP3 Hezi on LinkedIn What Do You Think? What is your take on Theory of Constraints?